ibis Birmingham New Street Station 3 stars

Customer review rating (ALL Rating) 4.0/5 1,667 reviews

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ibis Birmingham New Street Station - Image 1
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21 Ladywell walk, Arcadian Centre, B5 4ST BIRMINGHAM, United Kingdom

Description

Hotel extras

  • Birmingham New Street Station

  • Ideal place for night out with number of pubs & clubs

  • Walking distance to the Bullring & Shopping Area

  • 15 minute drive to Cadbury World

  • Conference & Meeting Rooms

Our accommodation(s)

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Hotel location

ibis Birmingham New Street Station

21 Ladywell walk, Arcadian Centre
B5 4ST BIRMINGHAM
United Kingdom

GPS:52.475146, -1.896525

Telephone
Fax +44 121 622 6020

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

FOGGS

Feeling peckish? You do not have to leave the hotel: inspired by the spirit of global adventure, the menu at Foggs is loaded with everyone favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,667 reviews

TripAdvisor Rating  3.5/5  2,615 reviews

Not the best not the worst

TripAdvisor rating 3.0/5

Daniel C Business - TripAdvisor review

Firstly to IBIS management, shoving two single beds together does not make a double bed. If you’re a light sleeper or noise bothers you, you’d be best avoiding this place, all you can hear until 330am is drum and bass from a local nightclub. On the plus side the staff are brilliant, helpful and friendly and the breakfast was excellent!

Issue with hotel key card

TripAdvisor rating 3.0/5

smoof2010 TripAdvisor review

I've stayed here many times and never had any issues. No problems with any noise from the nightclub at the back of the hotel although admittedly, I only stayed 2 nights (Thursday and Friday). I was amused though, that the hotel provided ear plugs in the room. Breakfast was good & plenty enough. The major issue this time though, was the key card. It repeatedly seemed to wipe itself preventing me from using the lifts or even accessing my room. The card needed to be set up again by reception on 6 different occasions. The key card is of the old magnetic stripe type which I thought hotels had got rid of years ago. Please IBIS - ditch this & move over to RFID cards.

Thank you for bringing this to our attention. I’m sorry to hear about the repeated inconvenience with your key card during your stay. We understand how frustrating that must have been, and I appreciate your patience while our team reset the card for you multiple times. Your feedback about the magnetic stripe system is noted, and I’ll be sure to pass it along to management as we’re always looking to improve. I’m glad you enjoyed the breakfast and had a peaceful stay despite the challenges. We hope to make your next visit smoother, and thank you for your loyalty to our hotel! Claudia Dumitrache Fo team Leader Ibis Birmingham New Street

Bad experience

TripAdvisor rating 1.0/5

28sienaho Families - TripAdvisor review

One of our room the shower door cannot close properly, waiting for long time to fix this problem. Another room toilet is full of pissy smell.

Central location, compact rooms.

TripAdvisor rating 4.0/5

Northernlass481 TripAdvisor review

Very welcoming staff and a lovely vibe in the reception/bar area. The room was very compact to say the least - very clever use of space with a very modern feel. Bathroom was equally compact, very clean, shower ok. Both the bedroom and bathroom have opening windows. We kept the bedroom window closed to keep the noise (and chill) out, with ventilation via the bathroom window as there was a 5cm gap at the base of the bathroom door. Useful if you are just staying one night for a gig/theatre. It was surprising quiet on a Thursday night for a room at the front of the hotel.

Thank you so much

TripAdvisor rating 5.0/5

Cem I TripAdvisor review

I love staying at the ibis hotel and especially in the Birmingham New Street Thank you very much for the attention of Reception and waiter Raju at the location. It is a great advantage that it is close to the center and next to the train station.

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Other web-users rate our hotel

  • 1,902 reviews 9.1/10 Location
  • 2,388 reviews 5.2/10 Room
  • 2,033 reviews 8.8/10 Service
  • 37 reviews 8.2/10 WiFi
  • 1,442 reviews 3.1/10 Comfort
  • 984 reviews 6.8/10 Cleanliness
  • 817 reviews 8.2/10 Breakfast
  • 14 reviews 9.3/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.