ibis Birmingham New Street Station 3 stars

Customer review rating (ALL Rating) 4.0/5 1,658 reviews

21 Ladywell walk, Arcadian Centre, B5 4ST BIRMINGHAM, United Kingdom

Hotel extras

  • An ALLSAFE Clifton certified hotel

  • Birmingham New Street Station

  • Ideal place for night out with number of pubs & clubs

  • 15 minute drive to Cadbury World

  • Conference & Meeting Rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Hotel location

ibis Birmingham New Street Station

21 Ladywell walk, Arcadian Centre
B5 4ST BIRMINGHAM
United Kingdom

GPS:52.475146, -1.896525

Telephone +44 121 619 9000

Fax +44 121 622 6020

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

FOGG'S

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Take advantage of our Flight + Hotel offers

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,658 reviews

TripAdvisor Rating  3.5/5  2,421 reviews

Great location

TripAdvisor rating 5.0/5

Peter F TripAdvisor review

Walking into this place was strange,never seen a hotel with decor or layout like it,very unusual! Staff were brilliant,check in was fast & efficient,we were in room 433 for a 2 night stay to visit Crufts,this hotel is only a 5 minute walk from Birmingham New Street Station,surrounded by eateries,the aromas were amazing,you won't starve here,the indoor market is at the end of the street too. The room was just big enough,the bathroom a bit tight,but overall it was clean & comfortable & we enjoyed 2 good quiet nights. One problem arose when we asked at reception for 2 extra bath towels & ended up with 2 extra pillows,close,a trip to reception sorted it!

Dear a1snaefell, Thank you for taking the time to leave a review of your recent stay with us. We're happy to hear that you enjoyed our convenient location, just a short walk from Birmingham New Street Station, as well as the nearby eateries and indoor market. We are also glad to hear that you found our staff to be brilliant and efficient during the check-in process. We're pleased that you found your room to be clean and comfortable, and that you were able to enjoy two good, quiet nights with us. We do apologise for the mix-up with the towels and pillows, and we appreciate you bringing this to our attention. We will ensure that our reception staff is reminded to double-check guests' requests to ensure that we fulfill them accurately. We appreciate your feedback, and we hope to have the opportunity to welcome you back in the future for an even better experience. Kind Regards, Dayana Kancheva Assistant General Manager

A great city centre hotel!

TripAdvisor rating 5.0/5

EastWest121 TripAdvisor review

Love Ibis Birmingham. Centrally located, near to New Street railway station. Despite being in the city centre, it’s surprisingly quiet. I had a great night’s sleep. Worth purchasing the breakfast on arrival (approx £3 cheaper). The breakfast staff are super friendly, especially Raju. Super helpful and friendly.

Dear EastWest121, Thank you so much for taking the time to share your wonderful experience at our hotel. We are thrilled to hear that you enjoyed your stay with us and that our convenient location, comfortable beds, and delicious breakfast made for a memorable visit. We are delighted to know that you found our hotel to be peaceful despite being in the city center. At the same time, it's great to hear that you had a great night's sleep. We also appreciate your kind words about Raju and our breakfast staff, and we'll be sure to pass your compliments along to them. Thank you for choosing to stay with us, and we hope to welcome you back soon! Warm Regards, Dayana Kancheva Assistant General Manager

Mum & Daughter weekend away

TripAdvisor rating 5.0/5

Jilly s Families - TripAdvisor review

All the staff were super helpful over our weekend away. From helping with directions to the simple meet and Greet. From first thing in the morning to coming home after an evening out. Special thanks to Raju & Olga for helping make our mum & daughter weekend a great one.

Dear Jilly s, Thank you for taking the time to share your experience with us. We are delighted to hear that our staff provided helpful and friendly service throughout your stay. Raju and Olga are valuable members of our team, and we will be sure to pass on your kind words to them. It's always a pleasure to know that we have contributed to making your weekend away a memorable one. We hope to have the opportunity to welcome you back in the future. Warm Regards, Dayana Kancheva Assistant General Manager

Pretty good.

Customer review rating 4.0/5

Kyle H. Friends - Confirmed reviews ALL

The staff were friendly and great. The room was what one would expect. The food was a little bit of a disappointment. Excellent location.

Dear Kyle h., Thank you for taking the time to share your feedback with us. We're glad to hear that you found our staff to be friendly and accommodating, and our location to be convenient for your needs. However, we're sorry to hear that you were disappointed with the food. We appreciate your honest feedback, and we will be sure to review our menu options and make any necessary improvements to ensure that our guests have an enjoyable dining experience. Thank you again for your review, and we hope to have the opportunity to welcome you back in the future. Kind Regards, Dayana Kancheva Assistant General Manager

Recommend the Breakfast

TripAdvisor rating 5.0/5

Paradise24328152963 Friends getaway - TripAdvisor review

5/5 Room was comfortable and the staff were super friendly! Especially Rajle in the dining team who convinced us to come and have breakfast at the Hotel and it was well worth it! £12 all you can eat and the food was delicious. Eggs made how you like and takeaway coffees/teas. He made us feel welcome and attended to our needs without fault. Thank You.

Dear Paradise24328152963, Thank you for sharing your wonderful experience at our hotel! We are thrilled to hear that you found your room comfortable and our staff super friendly, especially Raju from our breakfast team. We will certainly pass on your kind words to him and the rest of the team. It's fantastic to hear that Raju convinced you to try our breakfast, and that it was well worth it. Once again, thank you for your review and we hope to welcome you back soon. Kind Regards, Dayana Kancheva Assistant General Manager

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Other web-users rate our hotel

  • 1,809 reviews 9.1/10 Location
  • 2,395 reviews 5.3/10 Room
  • 2,135 reviews 9/10 Service
  • 35 reviews 6.3/10 WiFi
  • 1,482 reviews 3.2/10 Comfort
  • 969 reviews 6.8/10 Cleanliness
  • 650 reviews 7.9/10 Breakfast
  • 272 reviews 9.1/10 Bar

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