ibis Birmingham New Street Station 3 stars

Customer review rating (ALL Rating) 4.0/5 1,720 reviews

Best price
guarantee
ibis Birmingham New Street Station - Image 1
ibis Birmingham New Street Station - Image 2
ibis Birmingham New Street Station - Image 3
ibis Birmingham New Street Station - Image 4
21 Ladywell walk, Arcadian Centre, B5 4ST BIRMINGHAM, United Kingdom

Description

Hotel extras

  • Birmingham New Street Station

  • Ideal place for night out with number of pubs & clubs

  • Walking distance to the Bullring & Shopping Area

  • 15 minute drive to Cadbury World

  • Conference & Meeting Rooms

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

ibis Birmingham New Street Station

21 Ladywell walk, Arcadian Centre
B5 4ST BIRMINGHAM
United Kingdom

GPS:52.475146, -1.896525

Telephone
Fax +44 121 622 6020

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

FOGGS

Feeling peckish? You do not have to leave the hotel: inspired by the spirit of global adventure, the menu at Foggs is loaded with everyone favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,720 reviews

TripAdvisor Rating  3.5/5  2,611 reviews

Thank you so much

TripAdvisor rating 5.0/5

Cem I TripAdvisor review

I love staying at the ibis hotel and especially in the Birmingham New Street Thank you very much for the attention of Reception and waiter Raju at the location. It is a great advantage that it is close to the center and next to the train station.

Unbelievably noisy

TripAdvisor rating 1.0/5

sc_dog_lover Couples - TripAdvisor review

Unbelievably noisy. The open air nightclub underneath went on until 0330. The reception staff insisted that there was nothing they could do. The room was ok, clean, good shower but the noise was inescapable. Unless you are intending to stay out clubbing until 0330, I’d give this a miss

Typical Ibis but not the best

TripAdvisor rating 3.0/5

Happiness22666152316 Solo travel - TripAdvisor review

The hotel is just behind New St station in china town. Pretty standard as you would expect from an Ibis although the room I had was on the small side. The toilet in my bathroom kept running and my key card repeatedly failed to work with multiple visits to reception as a result. Hence only three stars. The hotel is on a commercial district and whilst I got a good nights sleep on the first two nights, the vibrations from a nearby venue from 8pm to the early hours meant no sleep on the Friday. Clearly not the hotels fault but if your a light sleeper the I would avoid staying Fri/Sat nights.

Dear Thoml, We appreciate your feedback regarding your recent stay at ibis Birmingham New Street Station. We apologize for the inconveniences you experienced during your visit. We are sorry to hear about the issues with the room size, the running toilet, and the key card. Rest assured that we will address these concerns with our team to ensure a better experience for our guests in the future. Regarding the noise disturbances from the nearby venue, we understand the impact it had on your stay and regret any discomfort caused. We recommend requesting a room in a quieter area for future stays to minimize such disturbances. Thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back for an improved experience. Warm regards, CLAUDIA DUMITRACHE FO TEAM LEADER ibis Birmingham New Street Station

IBIS - RAJU was AMAZING!

TripAdvisor rating 5.0/5

Hasnain B TripAdvisor review

RAJU was a delight and a pleasure to meet. Catering towards my every need and I really appreciate the way his standard of customer service was. Was very helpful and professional, and was able to put a smile on my face during Breakfast Service. Always a pleasure to stay at IBIS, but RAJU really put the Cherry on top of the cake for me, and I will definitely be visiting again and staying at IBIS just because of his amazing personality and customer service. What a great and wonderful person and it was a pleasure having a good chat and conversation with him, a man of Wisdom and good vibes. Thank you very much!!!!

Not recommended

TripAdvisor rating 2.0/5

CapitalH Business - TripAdvisor review

Have stayed in several Ibis before and they're usually quite similarly fine - not luxurious but decent standard. This one isn't - am unsure how Accor are happy to have this on their books. A tiny "double"room - literally walked into the bed upon opening the door, ancient brown carpet, grey woodchip wallpaper, old-fashioned tv (not digital) in a tiny fake walnut unit, no aircon and an old yellowing storage heater from circa 1973....If I'd been booked more than one night I'd have left - a bit grim really

Dear CapitalH, We are truly sorry to hear about your disappointing experience at our hotel. Your feedback is invaluable to us, and we sincerely apologize for falling short of your expectations. We appreciate your loyalty to the Ibis brand and regret that your recent stay did not meet the usual standards. Rest assured, we will address your concerns with the relevant teams to ensure improvements are made. We understand your frustration with the room size and amenities, and we will strive to make necessary upgrades. We hope you will consider giving us another chance to provide you with a more pleasant stay in the future. Thank you for bringing these issues to our attention. Warm regards, Kalana J AGM ibis Birmingham New Street Station

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,925 reviews 9.1/10 Location
  • 2,416 reviews 5.3/10 Room
  • 2,081 reviews 8.8/10 Service
  • 35 reviews 7.7/10 WiFi
  • 1,466 reviews 3.2/10 Comfort
  • 1,004 reviews 6.9/10 Cleanliness
  • 835 reviews 8.3/10 Breakfast
  • 14 reviews 9.4/10 Wellness Area

Powered by Trustyou

Our other establishments nearby

All our hotels in Birmingham

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.