ibis Birmingham New Street Station 3 stars

Customer review rating (ALL Rating) 4.1/5 1,051 reviews

Best price
guarantee
ibis Birmingham New Street Station - Image 1
ibis Birmingham New Street Station - Image 2
ibis Birmingham New Street Station - Image 3
ibis Birmingham New Street Station - Image 4
21 Ladywell walk, Arcadian Centre, B5 4ST BIRMINGHAM, United Kingdom

Description

Hotel extras

  • Birmingham New Street Station

  • Ideal place for night out with number of pubs & clubs

  • Walking distance to the Bullring & Shopping Area

  • 15 minute drive to Cadbury World

  • Conference & Meeting Rooms

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Twin room with 2 beds

Photo out of - Twin room with 2 beds

Furnished with our new Sweet Bed by ibis beds and bedding, the inviting ibis room boasts all the features you want most: two cosy beds, ensuite bathroom, hairdryer, tea/coffee facilities, desk, internet & TV with all the best channels.

  • Views:

    City View

Max. number of persons
2
Area
From 13 m² / 139 sq ft

Bedding

Twin bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Flexible showerhead
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • 26'/66 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Opening windows

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk
  • 2 pers. max
  • 13 m² / 139 sq ft
  • Bedding 2 x Twin bed(s)
  • Views: City View
See availabilities

Furnished with our new Sweet Bed by ibis, the room provides all essential features: 1 double+ 1 sofa bed, en-suite bathroom, hairdryer, tea/coffee facilities, desk, Internet & many TV channels. Charges apply for 3rd person over 12 years old.

  • Views:

    City View

Max. number of persons
3

Bedding

Single bed(s) x1

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Flexible showerhead
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • 26'/66 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Opening windows

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk
See availabilities

Accessible room with 2 single beds

Max. number of persons
2
Accessibility
Accessible room

Bedding

Single bed(s) x2

Bathroom

Bathroom Facilities

  • Flexible showerhead
  • Mirror
  • Universal shaving plug

Media And Technology

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Opening windows

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk
See availabilities

Hotel location

ibis Birmingham New Street Station

21 Ladywell walk, Arcadian Centre
B5 4ST BIRMINGHAM
United Kingdom

GPS:52.475146, -1.896525

Telephone
Fax +44 121 622 6020

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • 159 rooms
  • 4 rooms for people with reduced mobility
  • 5 family rooms
  • 10 connecting rooms
  • 159 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Italian
  • Polish
  • Portuguese

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Entertainment

  • Football Table

Wi-Fi

  • High Speed internet
  • WiFi at the hotel
  • WiFi in the communal areas

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Pets

Pets allowed

Catering

One Restaurant

One Bar

Breakfast

  • Buffet Additional charge

Business

7 Meeting rooms

  • On site
  • Indoor parking
  • Private
  • 30 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 1.86 m / 6.1 ft

  • Parking pricing: 15 GBP 15 GBP Per day
  • Parking for a month
  • Parking for a week

Services & equipment

  • Intercom

Security

  • Video surveillance in parking
  • Parking equipped with lights

Accessibility

  • Elevators
  • Accessible parking

FOGGS

Photo out of - FOGGS

Feeling peckish? You do not have to leave the hotel: inspired by the spirit of global adventure, the menu at Foggs is loaded with everyone favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Cooking style
International
Capacity
62
B5 4ST Birmingham, United Kingdom
Telephone +44 121 622 6010

Other informations

Services

  • Air conditioning
  • Non Smoking Area

Feeling peckish? You do not have to leave the hotel: inspired by the spirit of global adventure, the menu at Foggs is loaded with everyone favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,051 reviews

Customer review rating 5.0/5

Denisa H. Solo - Confirmed reviews ALL

Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our location, the welcoming staff, and the breakfast. We look forward to welcoming you back in the future. Best regards, Ed - team leader ibis Birmingham New Street Station

Customer review rating 5.0/5

Seana H. Solo - Confirmed reviews ALL

Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our convenient location and found our accommodations comfortable. Your positive feedback about our staff is also greatly appreciated. Best regards, Ed - team leader ibis Birmingham New Street Station

Customer review rating 3.5/5

Paul G. Solo - Confirmed reviews ALL

Thank you for sharing your feedback regarding your recent stay. We are glad to hear that you found the accommodations comfortable and appreciated the soundproofing. However, we regret to learn about your concerns regarding the pillows and the condition of the underground parking facilities. Your feedback is valuable, and we will take it into consideration for future improvements. We strive to provide a safe and pleasant experience for all our guests. Thank you once again for your comments. Best regards, Ed - team leader ibis Birmingham New Street Station

Customer review rating 5.0/5

Michele L. Solo - Confirmed reviews ALL

Dear Michele L., Thank you for your kind feedback. We are delighted to hear that you found your room warm and that our staff were able to assist you during your stay. Your comfort is our priority, and we appreciate your positive remarks. Kind regards, Pooja ibis Birmingham New Street Station

Customer review rating 4.0/5

Irene W. Families - Confirmed reviews ALL

Dear Irene W., Thank you for your positive feedback regarding your stay and our staff. We appreciate your comments about the room conditions and will consider your observations for future improvements. We value your insights and hope to welcome you back soon. Best regards, Pooja ibis Birmingham New Street Station

Thank you for taking the time to share your thoughts regarding your recent stay with us. We are pleased to hear that our location near New Street Station was convenient for your needs and that our team provided you with pleasant and helpful service during both check-in and check-out. It is also gratifying to know that you enjoyed the breakfast selection, particularly the hot food options, and that you found the room suitable for a one-night stay. We acknowledge that some rooms may feel compact for certain guests, and we appreciate your understanding in this matter. We look forward to welcoming you back for another brief stay in the future. Best regards, Ed - team leader ibis Birmingham New Street Station

Customer review rating 5.0/5

Denisa H. Solo - Confirmed reviews ALL

Was very satisfied with the total outcome of the stay. Very welcoming staff , delicious breakfast, overall 10/10. Will definitely come back

Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our location, the welcoming staff, and the breakfast. We look forward to welcoming you back in the future. Best regards, Ed - team leader ibis Birmingham New Street Station

Customer review rating 5.0/5

Seana H. Solo - Confirmed reviews ALL

The hotel was in such a great location, close to everything I needed to see and do. Hotel was very comfy and had everything I need.

Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our convenient location and found our accommodations comfortable. Your positive feedback about our staff is also greatly appreciated. Best regards, Ed - team leader ibis Birmingham New Street Station

Customer review rating 3.5/5

Paul G. Solo - Confirmed reviews ALL

Comfortable enough. I appreciated the double double glazing that kept the noise from outside down. The pillows are awful, and a selection of different pillows might have helped rather than four of the same empty pillows. The underground parking is badly in need of attention, with buzzers not working, elevators not working. Feels terrifyingly easy for someone to get stuck in there without a mobile phone signal.

Thank you for sharing your feedback regarding your recent stay. We are glad to hear that you found the accommodations comfortable and appreciated the soundproofing. However, we regret to learn about your concerns regarding the pillows and the condition of the underground parking facilities. Your feedback is valuable, and we will take it into consideration for future improvements. We strive to provide a safe and pleasant experience for all our guests. Thank you once again for your comments. Best regards, Ed - team leader ibis Birmingham New Street Station

Customer review rating 5.0/5

Michele L. Solo - Confirmed reviews ALL

I arrived late evening on a stormy night. The room was warm, an extra pillow was provided on request. Staff were helpful & pleasant. Just what I needed on a delayed journey.

Dear Michele L., Thank you for your kind feedback. We are delighted to hear that you found your room warm and that our staff were able to assist you during your stay. Your comfort is our priority, and we appreciate your positive remarks. Kind regards, Pooja ibis Birmingham New Street Station

Customer review rating 4.0/5

Irene W. Families - Confirmed reviews ALL

We had a lovely stay at the hotel. The only downside was that our room overlooked a flat roof with the fans going all night and there is a gap at the bottom of the bathroom door. Staff were all very friendly and helpful.

Dear Irene W., Thank you for your positive feedback regarding your stay and our staff. We appreciate your comments about the room conditions and will consider your observations for future improvements. We value your insights and hope to welcome you back soon. Best regards, Pooja ibis Birmingham New Street Station

Customer review rating 4.5/5

Gordon W. Solo - Confirmed reviews ALL

I was welcomed with a welcome drink as a Silver points member and thanked for staying

Thank you for your kind feedback. We are delighted to hear that you appreciated the welcome drink and felt valued as a Silver points member. Your satisfaction is important to us, and we hope to welcome you back soon. Kind regards, Ed - ibis Birmingham Centre New Street Team leader

Customer review rating 5.0/5

Katherine S. Families - Confirmed reviews ALL

We have stayed here a few times, every-time has been brilliant. The rooms are always so clean, bed are comfy and the breakfast is delicious

Thank you for your kind words regarding our location, cleanliness, and breakfast offerings. We are delighted to hear that your experiences with us have consistently been positive, and we appreciate your loyalty. We look forward to welcoming you back on your next visit. Kind regards, Ed - ibis Birmingham Centre New Street Team leader

Customer review rating 3.5/5

Ian R. Solo - Confirmed reviews ALL

The hotel is well located and comfortable.

Thank you for your feedback regarding your recent stay. We appreciate your positive remarks about our location and comfort. However, we strive for a seamless experience, and your insights are valuable for our continuous improvement. Best regards, Ed - team leader ibis Birmingham New Street Station

Customer review rating 2.0/5

Mark W. Couples - Confirmed reviews ALL

Little basic travel lodge is our now preferred budget hotel

Thank you for sharing your feedback regarding your recent stay. I apologize for the lack of information provided about breakfast pricing and the issues you encountered with the room amenities. Your comments are noted as we strive to enhance our guest experience. Best regards, Ed - team leader ibis Birmingham New Street Station

Customer review rating 3.5/5

Kenneth N. Solo - Confirmed reviews ALL

Clean.

Thank you for your feedback. We are pleased to hear that you found value in your stay and appreciated the cleanliness of our hotel. Your comments are invaluable as we strive to enhance our guests' experiences. Best regards, Patricia Reception Team Leader ibis Birmingham New Street Station

Customer review rating 3.5/5

Cheryl G. Friends - Confirmed reviews ALL

Very small clean room. Large gap under toilet door. Very quiet.

Thank you for sharing your feedback regarding your recent stay. We appreciate your comments on the cleanliness of the room, but we also acknowledge that the room size and door gap did not meet your expectations. Your insights are valuable to us as we strive for improvement. Best regards, Ed - team leader ibis Birmingham New Street Station

Customer review rating 2.0/5

Steve A. Friends - Confirmed reviews ALL

Helpful staff. Relies on Great location and needs investment.

Thank you for your feedback regarding your recent stay. We appreciate your positive comments about our location and staff. However, we regret that cleanliness issues and maintenance concerns affected your experience. Your insights are valuable as we strive to enhance our services. Best regards, Patricia FO Team Leader ibis Birmingham New Street Station

Customer review rating 2.5/5

Kris J. Business - Confirmed reviews ALL

Nice reception and bar area, but room felt like an 80's hostel

Thank you for your feedback regarding your recent stay. I appreciate your compliments about the reception and bar area. However, I regret that the room did not meet your expectations. We value your input as it helps us to uphold our standards and improve our services. Kind regards, Patricia Front Office Team Leader ibis Birmingham New Street Station Hotel

Customer review rating 4.0/5

Joanne C. Couples - Confirmed reviews ALL

We stayed for one night to go to the Alexander Theatre which was only a short walk away. Parking directly beneath the hotel. The room and bathroom were small but perfectly adequate for one night. Even though the hotel is situated in the heart of China town opposite an indoor market, the room was quiet. I would book this hotel again.

Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our location convenient for your visit to the Alexander Theatre and that you enjoyed a comfortable and quiet room. It is our aim to provide adequate accommodations for our guests' needs. We appreciate your feedback and look forward to welcoming you back in the future. Best regards, Patricia FO Team Leader ibis Birmingham New Street Station

Customer review rating 4.5/5

Omesh V. Business - Confirmed reviews ALL

that was a nice experience

Thank you for your positive feedback. We are delighted to hear that you had a comfortable stay and enjoyed your experience with us. Your satisfaction is our priority, and we hope to welcome you back soon. Best regards, Patricia - Front Office Team Leader ibis Birmingham New Street Station

Customer review rating 4.0/5

Paula S. Couples - Confirmed reviews ALL

All good

Thank you for your positive feedback regarding our location. We are pleased to hear that you enjoyed your stay with us and found everything to your satisfaction. Best regards, Patricia - Front Office Team Leader ibis Birmingham New Street Station

Customer review rating 4.0/5

Kevin M. Solo - Confirmed reviews ALL

Pleasant location

Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you found our location pleasant and enjoyed a comfortable experience. We hope to welcome you back soon for another enjoyable visit. Best regards, Patricia - Front Office Team Leader ibis Birmingham New Street Station

Customer review rating 1.5/5

Sarah H. Couples - Confirmed reviews ALL

Friendly staff but room was not clean, it smelt and there were stains on the carpet. The breakfast was not good, poor quality food, particularly the hot breakfast options. We would not return.

Thank you for your feedback regarding your stay. We regret that your room did not meet cleanliness standards and that the breakfast options did not satisfy your expectations. Your comments are valued, and we will take them into consideration for future improvements. Best regards, Patricia - Front Office Team Leader ibis Birmingham New Street Station

Customer review rating 4.5/5

Pam C. Couples - Confirmed reviews ALL

A perfect location for the Hippodrome and China town, a great spot for a lovely evening. Lovely clean hotel and comfortable rooms, very friendly staff. The bar is a bit uninspiring but plenty of places nearby to eat and drink.

Thank you for your positive feedback regarding our location, cleanliness, and staff. We appreciate your comments about the bar and will consider your thoughts as we continually strive to enhance our guest experience. Best regards, Patricia - Front Office Team Leader ibis Birmingham New Street Station

Other web-users rate our hotel

  • 1,859 reviews 9.2/10 Location
  • 2,147 reviews 5.2/10 Room
  • 1,713 reviews 8.8/10 Service
  • 25 reviews 8.1/10 WiFi
  • 1,281 reviews 3.3/10 Comfort
  • 845 reviews 6.5/10 Cleanliness
  • 764 reviews 7.8/10 Breakfast

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Birmingham Hotels