ibis Birmingham New Street Station Hotel 3 stars

TripAdvisor rating 3.5/5 2,199 reviews
ibis Birmingham New Street Station
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Hotel extras

Just around the corner from the O2 Academy in the vibrant Chinese Quarter, our modern hotel houses 159 spotless guest rooms with Sweet Beds, free fibre Wi-Fi and cosy, inviting décor.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 7 meeting room(s)
  • Copy/print service available

Hotel location

ibis Birmingham New Street Station

21 Ladywell walk
Arcadian Centre
B5 4ST
birmingham
united kingdom

Tel: +441216199000

Fax: (+44)121/6226020

Contact email

Check-in from 14h00

Check out up to 12h00

  • ALL BUSES C.CENTRE BOUND :   CITY CENTRE

  • By plane

    BIRMINGHAM INT AIRPORT At 19.31km / 12 miles

  • By plane

    COVENTRY AIRPORT At 48.28km / 30 miles

  • By plane

    EAST MIDLANDS AIRPORT At 104.6km / 65 miles

  • By car

    M 42 / JUNCTION 4 At 12km / 7.5 miles

  • By car

    M5 / JUNCTION 3 At 9km / 5.63 miles

  • By car

    M6 / JUNCTION 6 At 8km / 5 miles

  • By train

    NEW STREET STATION At 0.5km / 0.31 miles

  • By train

    SNOW HILL STATION At 2.5km / 1.56 miles

GPS :52.475146, -1.896525

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Double room with 1 double bed

  • Max. number of persons: 2
  • Area: From 13
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Twin room with 2 beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Family room with 1 double bed + 1 single bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

FOGG'S

Type of cuisine: International

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Lunch

00:00 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

00:00 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 140

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 80 people

Find out more

Our guest reviews for
ibis Birmingham New Street Station

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

8,799 reviews

tripadvisor

TripAdvisor Rating 3.5/5

2,199 reviews

Delightful friendly staff

Customer review rating 4.1/5

Dr G. Couples - 14/01/2020 Confirmed reviews ALL

Have stayed here for over 15 years such an improvement in the reception really competent heldful staff makes every thing easy

Hotel in good position for shops and train, plus staff are ALWAYS very friendly and helpful.

Customer review rating 4.1/5

Janet C. Friends - 14/01/2020 Confirmed reviews ALL

Check-in was very busy but everyone was dealt with as promptly as possible and the booking details were checked with me. I also explained that although there was supposed to be 2 of us, it was now only me and I was offered the opportunity to swop to a double later if I preferred. The hotel and rooms are clean. There is plenty choice of meals on the menu and the breakfast is excellent. Lots of choice and food is hot and plentiful. Would be 10/10 but the room was hot and despite opening the window could not see any way to make it cooler but I still had a good sleep. Also it was REALLY appreciated to receive a dish of coconut ice cream when I arrived at my room, due to the fact that it had not been available on a previous visit.

Team meeting trip to Birmingham

Customer review rating 4.1/5

Lkj Business - 13/01/2020 Confirmed reviews ALL

Really friendly and helpful staff all the way through our stay. Found the room compact but comfortable and clean. Breakfast was pretty good. But slept very badly due to the constant noise from the air-con/heating unit in the room despite it being switched off, plus the pillows were very hard

Dr

Customer review rating 4.1/5

F.tesfa S. Business - 13/01/2020 Confirmed reviews ALL

I have stayed here many times so it was okay as usual.

IBIS Birmingham New Street

TripAdvisor rating 3.5/5

443sylviae Family - 13/01/2020 TripAdvisor review

We enjoyed our stay at the IBIS Birmingham New Street. The location is great close to the Hippodrome, train station and city centre. The staff were exceptionally helpful and the breakfast was great and set us up for a good day exploring. We booked this hotel because we were offered a great deal which was competitive with the other hotels.

Value for money

Customer review rating 4.1/5

Sylvia E. Families - 12/01/2020 Confirmed reviews ALL

The location is very handy for the Hippodrome Theatre, train station and the city center. The staff were lovely, friendly and efficient. I chose the IBIS because I had a great deal, £34.30 which included breakfast. The breakfast was great and set us up for exploring the city. It would have been better if we could control the air conditioning. Instead we had to switch it off and open the window because the room was too warm to sleep in. The problem was we could hear the noise from people on the street. The first night we stayed there was a lot of noise from people on our floor. We will always book again if we are offered a good deal which is cheaper than the other hotels.

Team meeting trip to Birmingham

TripAdvisor rating 3.5/5

SomersetLil Business - 12/01/2020 TripAdvisor review

Great location and very friendly and helpful staff. Room was compact but clean and comfortable but slept very badly as there was constant noise from the air-con/heating unit in the room despite it being turned off, plus the pillows were very hard.

Amazing hospitality

TripAdvisor rating 3.5/5

KCOY09 Business - 12/01/2020 TripAdvisor review

Wonderful. Stayed for one night, had the best service all round. All staff were friendly and welcoming to myself and others around. Location is fantastic especially if it's just the one night stop through Birmingham.

Excellent from arrival to departure

TripAdvisor rating 3.5/5

Roam24986878480 Business - 12/01/2020 TripAdvisor review

Thank you so much to the team for being extremely accommodating and lovely. It’s amazing to witness a team who work so beautifully together. Ingrid is a star, she’s extremely warm and welcoming, I felt as though I can speak to her about absolutely anything.

Friendly convenient and good value

Customer review rating 4.1/5

M. Couples - 11/01/2020 Confirmed reviews ALL

The hotel was clean,staff friendly and helpful and the hotels location was great for a visit to Birmingham

Dear William M., We very much appreciate your comments regarding your stay at the ibis Birmingham New Street Station. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paula Borkowska Assistant General Manager

Good accommodation.. all you need

Customer review rating 4.1/5

Mrs J. S. Solo - 11/01/2020 Confirmed reviews ALL

Excellent friendly staff...they smile!! Comfortable room.. clean and well thought out... Would prefer pillows less solid tho.

Dear Mrs Julia S., We very much appreciate your comments regarding your stay at the ibis Birmingham New Street Station. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paula Borkowska Assistant General Manager

Much more than I had expected

Customer review rating 4.1/5

Anma Solo - 08/01/2020 Confirmed reviews ALL

Pleasurable! The staff was helpful and courteous. The was big and comfortable. The location is great. FYI, there is a lift where the stairs located.

New Year Celebration

TripAdvisor rating 3.5/5

Chris H Couples - 08/01/2020 TripAdvisor review

Having worked with throughout the holiday season, we decided to go to the ibis in Birmingham. It was a great night for us. Room was clean, staff was very helpful and professional. I would recommend this hotel.

GREAT STAY

Customer review rating 4.1/5

Dato R. M. S. Families - 07/01/2020 Confirmed reviews ALL

IT WAS GOOD. ROOM WAS AS EXPECTED. LOCATION WAS GREAT SINCE SO CLOSE BY TO BULLRING AND THE MUSLIM QUARTER

Great stay

Customer review rating 4.1/5

Anonymous Friends - 07/01/2020 Confirmed reviews ALL

Great value for money

Satisfactory

Customer review rating 4.1/5

Phillip Families - 07/01/2020 Confirmed reviews ALL

The stay was okay. The room spacious and clean. I surely would have given a 10 if it wasn't for the room being a bit cold and the staff didn't know how to operate the air conditioner. She offered extra blankets though.

A good little find

Customer review rating 4.1/5

David S. H. Solo - 07/01/2020 Confirmed reviews ALL

I enjoyed the one night stopover. The staff were attentive, polite and knowledgeable, a real asset for a budget hotel. The bar was manned and had a great selection of beers and spirits. Breakfast was tasty. I'll definitely stay again.

Celebration of the new year

Customer review rating 4.1/5

Christopher H. Couples - 07/01/2020 Confirmed reviews ALL

It was our wonderful

Staff were friendly and helpful

Customer review rating 4.1/5

Gérard N. Families - 07/01/2020 Confirmed reviews ALL

Good night's sleep staff were friendly, I'm a smoker would like a safe place to have a smoke, not so safe at the front of the hotel, and don't look so good as you approach the hotel

Convenient and comfortable stay

Customer review rating 4.1/5

Jason Business - 06/01/2020 Confirmed reviews ALL

The hotel is in a great location for me for work meetings in Birmingham. The room was great, better than I remembered from staying at the hotel previously. The bed was comfortable and the room was quiet, much quieter than I experienced previously. There were some nice surprising touches in the room too. The only thing I didn't like was checking in. The having no reception thing really irritates me. When I arrived at the hotel, there were 3 staff in sight. One of the staff walked right towards and past me without saying anything. When I then approached the other 2 staff at the bar who were talking to each other, one said something like "oh he'll check you in" and motioned to the person who had walked past me. Not sure why one of them couldn't have checked me in, it looked like this guy was the only one doing anything.

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