ibis Birmingham New Street Station Hotel 3 stars

Over-all was good Just the card-reader system is older, and the swipe card would malfunction easily because of mobile phone.

The staff were very friendly and helpful, the room service is brilliant and the rooms are extremely comfortable if a little basic. I'd definitely stay there again.

Stayed 2 separate nights. While working in Birmingham.

The people here are warm, friendly and inviting. Nothing was too much trouble for them and made me feel safe when I felt my most vulnerable. My only complaint is nothing to do with the people. Just the pressure, of the water. I stayed in a couple of rooms and noted I did not feel particularly satisfied with the quality of the showers, and there was no option to have a bath. I would also like to see more attention given to people with specific dietary needs whether it be there CHOICE or NEED. For the price I paid I think the quality and value for money is OUTSTANDING. The MIND boggles how they can even break even in these establishments. The attention to detail in the design is second to none. Staying here just for a couple of days gave me the opportunity to explore a city I have lived for years but had never seen. ALL I know right now is thanks to this ONE opportunity I will never be the same again. EVER. I thank you ALL with every fiber of my being. People don't read long reviews so I will leave it there. You ALL know how much this means to me XXX LOVE VSUNITY

Walking distance from Newstreet station

Comfortable

The hotel only accepted emergency workers and was subject to the usual (anti) Covid restrictions. Given the above I believe that the staff tried their hardest to provide service.

Hotel was nice amd well kept, but the room was very basic and to small the bathroom was very tiet far to small and cramped, I wouldn't stay here again.

I did not stay with you. wrong email address

Good location, bed was very uncomfortable and seemed to be missing mattress, only a mattress topper was there. Room was dirty and the carpet looked like it hadn't been cleaned especially round the edges.

Superb, the staff was great - Monica on reception was very welcoming.

I was very happy with location and the hotel generally and the price was very low likely due to Covid severely impacting demand. One thing I was unhappy with was the way a request from a lady in front of me in the queue asking for milk the next day for her baby. The lady was offered that if should bought breakfast for her baby at 5.95 GBP. That was ridiculous to charge 6 pounds for some milk, We asked for milk when our daughter was a baby and was never treated like that, I showed the lady where a local Supermarket was as an altermative.

Absolutely the best hotel to stay everything you need and more staff are brilliant and nothing to much trouble 24 hrs a day cant fault this hotel at all covid restrictions are excellent which gave me great peace of mind would certainly go back again and book this company any were thankyou for everything my 4 day stay was fabulous THANKYOU.

The hotel is very centrally located, we used the underground car park which at £15 overnight we thought a very good price. There is not a Check in desk, but plenty of very helpful staff to sort you out with their smart phones, very modern! Our room was also modern and well equipped, it was spotlessly clean and the bed very comfortable. We had a very good breakfast, well stocked, with a good choice of hot and cold food. All the staff we met were great but a special shout out to Ingrid the morning breakfast lady, so chatty, helpful and made everyone feel so welcome. All in all a great stay at a great price.

Overpriced for a small, very basic room. Room was adequate for an overnight stay but I would not want to stay for longer. It is also next to a nightclub, so expect some noise into the early hours. It has no reception, so check in is via some wandering assistants, which is very strange, and they use Whatapp as a method of contact if you have a problem. This did not feel very reassuring. The only plus was the size of the towels - very few hotels have bath sheets, and the smaller towel was also larger than a regular hotel hand towel.