ibis Birmingham New Street Station Hotel 3 stars

The location is very handy for the Hippodrome Theatre, train station and the city center. The staff were lovely, friendly and efficient. I chose the IBIS because I had a great deal, £34.30 which included breakfast. The breakfast was great and set us up for exploring the city. It would have been better if we could control the air conditioning. Instead we had to switch it off and open the window because the room was too warm to sleep in. The problem was we could hear the noise from people on the street. The first night we stayed there was a lot of noise from people on our floor. We will always book again if we are offered a good deal which is cheaper than the other hotels.

Great location and very friendly and helpful staff. Room was compact but clean and comfortable but slept very badly as there was constant noise from the air-con/heating unit in the room despite it being turned off, plus the pillows were very hard.

Wonderful. Stayed for one night, had the best service all round. All staff were friendly and welcoming to myself and others around. Location is fantastic especially if it's just the one night stop through Birmingham.

Thank you so much to the team for being extremely accommodating and lovely. It’s amazing to witness a team who work so beautifully together. Ingrid is a star, she’s extremely warm and welcoming, I felt as though I can speak to her about absolutely anything.

The hotel was clean,staff friendly and helpful and the hotels location was great for a visit to Birmingham

Excellent friendly staff...they smile!! Comfortable room.. clean and well thought out... Would prefer pillows less solid tho.

Pleasurable! The staff was helpful and courteous. The was big and comfortable. The location is great. FYI, there is a lift where the stairs located.

Having worked with throughout the holiday season, we decided to go to the ibis in Birmingham. It was a great night for us. Room was clean, staff was very helpful and professional. I would recommend this hotel.

IT WAS GOOD. ROOM WAS AS EXPECTED. LOCATION WAS GREAT SINCE SO CLOSE BY TO BULLRING AND THE MUSLIM QUARTER

Great value for money

The stay was okay. The room spacious and clean. I surely would have given a 10 if it wasn't for the room being a bit cold and the staff didn't know how to operate the air conditioner. She offered extra blankets though.

I enjoyed the one night stopover. The staff were attentive, polite and knowledgeable, a real asset for a budget hotel. The bar was manned and had a great selection of beers and spirits. Breakfast was tasty. I'll definitely stay again.

It was our wonderful

Good night's sleep staff were friendly, I'm a smoker would like a safe place to have a smoke, not so safe at the front of the hotel, and don't look so good as you approach the hotel

The hotel is in a great location for me for work meetings in Birmingham. The room was great, better than I remembered from staying at the hotel previously. The bed was comfortable and the room was quiet, much quieter than I experienced previously. There were some nice surprising touches in the room too. The only thing I didn't like was checking in. The having no reception thing really irritates me. When I arrived at the hotel, there were 3 staff in sight. One of the staff walked right towards and past me without saying anything. When I then approached the other 2 staff at the bar who were talking to each other, one said something like "oh he'll check you in" and motioned to the person who had walked past me. Not sure why one of them couldn't have checked me in, it looked like this guy was the only one doing anything.