ibis Birmingham New Street Station

ibis Birmingham New Street Station 3 stars

Customer review rating (ALL Rating) 4.1/5 1,286 reviews

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Hotel extras

  • An ALLSAFE Clifton certified hotel

  • Birmingham New Street Station

  • Ideal place for night out with number of pubs & clubs

  • 15 minute drive to Cadbury World

  • Conference & Meeting Rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Birmingham New Street Station

21 Ladywell walk, Arcadian Centre
B5 4ST BIRMINGHAM
United Kingdom

GPS:52.475146, -1.896525

Telephone +44 121 619 9000

Fax +44 121 622 6020

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

FOGG'S

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,286 reviews

TripAdvisor Rating  3.5/5  2,360 reviews

Would recommend

TripAdvisor rating 5.0/5

Denise M Friends getaway - TripAdvisor review

The hotel was in a great location, close to the train station and to the venue I attended. Check in was easy, room was clean, ample room for my one night stay. Breakfast was very good, lots of variety. Ingrid in the breakfast area was great, friendly and went out of her way to ensure I had a great experience.

great spot

Customer review rating 4.0/5

Charlie Business - Confirmed reviews ALL

Justin the right spot for the business i had to conduct

Dear Mr. H., We very much appreciate your comments regarding your stay at the ibis Birmingham New Street Station. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

The hotel was in a good location, the rooms and breakfast were fine.

Dear Ms. R., Thank you for taking the time to tell us about your experience at the ibis Birmingham New Street Station. I am sorry that your experience did not meet your expectations due to cold water in the shower; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Harpreet Sian General Manager

Good stay

Customer review rating 4.5/5

Q Solo - Confirmed reviews ALL

Very good. Excellent staff.

Dear Mr. F., We very much appreciate your comments regarding your stay at the ibis Birmingham New Street Station. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Great. Relaxing and Chilled Environment. Modern and Welcoming.

Customer review rating 5.0/5

Dwalsh45 Business - Confirmed reviews ALL

Short stay. but appreciate the experience and facility and would stay again.

Dear Mr. W., We very much appreciate your comments regarding your stay at the ibis Birmingham New Street Station. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

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Other web-users rate our hotel

  • 1,488 reviews 9/10 Location
  • 1,921 reviews 4.9/10 Room
  • 1,712 reviews 9.1/10 Service
  • 34 reviews 7.7/10 WiFi
  • 1,199 reviews 2.8/10 Comfort
  • 749 reviews 6.5/10 Cleanliness
  • 468 reviews 7.4/10 Breakfast
  • 10 reviews 9.3/10 Wellness Area

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