ibis Birmingham New Street Station 3 stars

Customer review rating (ALL Rating) 4.0/5 978 reviews

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Description

Hotel extras

  • Birmingham New Street Station

  • Ideal place for night out with number of pubs & clubs

  • Walking distance to the Bullring & Shopping Area

  • 15 minute drive to Cadbury World

  • Conference & Meeting Rooms

Our accommodation(s)

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Hotel location

ibis Birmingham New Street Station

21 Ladywell walk, Arcadian Centre
B5 4ST BIRMINGHAM
United Kingdom

GPS:52.475146, -1.896525

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

FOGGS

Feeling peckish? You do not have to leave the hotel: inspired by the spirit of global adventure, the menu at Foggs is loaded with everyone favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  978 reviews

Customer review rating 5.0/5

Katrina M. Friends - Confirmed reviews ALL

Friendly staff

Dear Katrina, Thank you for your positive feedback regarding our location and the friendliness of our staff. We are delighted to hear that you enjoyed your stay with us and appreciate your kind words. We hope to welcome you again soon. Kind regards, Catarina ibis Birmingham New Street Station

Customer review rating 2.0/5

Kay T. Families - Confirmed reviews ALL

V basic in comparison w other Ibis hotels. Room was not clean & v basic. In need of refurbishment. Breakfast v simple.

Thank you for your feedback regarding your recent stay. We regret that your experience did not meet the expectations set by our other locations and appreciate your comments about cleanliness and the breakfast options. Your insights are valuable for our continuous improvement efforts. Best regards, Ed - team leader ibis Birmingham New Street Station

Customer review rating 3.0/5

Eamonn A. Couples - Confirmed reviews ALL

The room was adequate for a short stay.

Dear Eamonn A., Thank you for your feedback. We are pleased to hear that you appreciated our location and found the room suitable for your short stay. Your comments are valued as we continually strive to enhance our guests' experiences. Goodbye, Punari ibis Birmingham New Street Station

Customer review rating 2.0/5

Stephen H. Families - Confirmed reviews ALL

The room smelled like someone had thrown up in it a day before and although the room was cleaned the smell lingered. The breakfast looked OK and could have been OK, but the mushrooms were old and disgusting, the sausage and bacon were cold, the eggs were dry. A little time spent on maintaining the breakfast would help. The bed was clean, the bathroom was clean. I have been in worse hotel. Just felt it could have been better.

Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the unpleasant odor you experienced in your room and appreciate your comments on the breakfast quality. Your observations regarding the food items will be noted for our team to enhance the breakfast experience. We aim to provide a comfortable environment, and your insights are valuable in helping us improve. We are pleased to hear that you found the bed and bathroom clean, and we hope you will consider staying with us again for a better experience. Best regards, Ed - team leader ibis Birmingham New Street Station

Customer review rating 4.5/5

Christopher B. Solo - Confirmed reviews ALL

Overall a very good stay. Centrally located with comfortable room. Shower room was a little cramped if full privacy is needed to shower, no issue for me as staying alone. Very satisfied.

Dear Christopher B., Thank you for your positive feedback. We are delighted to hear that you enjoyed our central location and found the room comfortable. We hope to welcome you back in the future. Best regards, Punari ibis Birmingham New Street Station

Other web-users rate our hotel

  • 1,825 reviews 9.1/10 Location
  • 2,174 reviews 5.1/10 Room
  • 1,692 reviews 8.8/10 Service
  • 34 reviews 8.3/10 WiFi
  • 1,323 reviews 3.2/10 Comfort
  • 854 reviews 6.5/10 Cleanliness
  • 773 reviews 8/10 Breakfast

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