ibis Birmingham New Street Station 3 stars

Customer review rating (ALL Rating) 4.0/5 1,436 reviews

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21 Ladywell walk, Arcadian Centre, B5 4ST BIRMINGHAM, United Kingdom

Description

Hotel extras

  • Birmingham New Street Station

  • Ideal place for night out with number of pubs & clubs

  • Walking distance to the Bullring & Shopping Area

  • 15 minute drive to Cadbury World

  • Conference & Meeting Rooms

Our accommodation(s)

Book this hotel
Room 1

Hotel location

ibis Birmingham New Street Station

21 Ladywell walk, Arcadian Centre
B5 4ST BIRMINGHAM
United Kingdom

GPS:52.475146, -1.896525

Telephone
Fax +44 121 622 6020

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

FOGGS

Feeling peckish? You do not have to leave the hotel: inspired by the spirit of global adventure, the menu at Foggs is loaded with everyone favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,436 reviews

TripAdvisor Rating  3.5/5  2,642 reviews

Poor room quality

Customer review rating 0.5/5

K.w. Families - Confirmed reviews ALL

Dear K. W., Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologise for the experience you encountered during your visit. It is disheartening to learn that the condition of your room did not meet your expectations, and we understand how disappointing this can be, especially after a long journey. We strive to maintain high standards for our accommodations, and we regret that the cleanliness and quality of the carpets, furniture, and bathroom in your rooms fell short. Your comments regarding the spare pillow have also been noted, as guest comfort is a priority for us. We appreciate your acknowledgment of our staff\'s efforts to assist you during your stay, and we will take your feedback seriously as we continue to improve our services. Thank you once again for your valuable input. We hope you will reconsider staying with us in the future as we endeavor to provide a better experience. Best regards, Kalana J. AGM ibis Birmingham New Street Station

Great location, reasonably priced and comfortable rooms.

TripAdvisor rating 5.0/5

115sonyac Families - TripAdvisor review

Dear Sonya C, Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you found our location convenient for your visit to the Hippodrome and that our friendly staff, clean rooms, and breakfast options contributed positively to your experience. We appreciate your comments about the noise from the corridors. We acknowledge that being a city centre hotel may sometimes lead to higher noise levels, especially during busy periods. We have made efforts to communicate this on our website to ensure our guests are well-informed prior to their stay. Additionally, we understand that the parking situation can be challenging for larger vehicles. We strive to provide accurate information about our facilities to assist our guests in their planning. Thank you once again for your feedback, and we hope to welcome you back for another enjoyable stay in the future. Best regards, Claudia D FO TEAM LEADER ibis Birmingham New Street Station

Nightmare noise on weekend

TripAdvisor rating 3.0/5

kittysam1979 TripAdvisor review

Dear kittysam1979, Thank you for sharing your feedback regarding your recent stay. We acknowledge that being a city centre hotel near leisure facilities may not always align with every guest's expectations, particularly on weekends when noise levels can be higher. We appreciate your kind words about our staff and the comfort of the bed, and we will consider your comments as we strive for continuous improvement. Best regards, CLAUDIA D FO TEAM LEADER ibis Birmingham New Street Station

Meeting with friends

TripAdvisor rating 4.0/5

ginaandtonics Friends getaway - TripAdvisor review

Great location and Hotel

TripAdvisor rating 4.0/5

U9519QEtonyb Couples - TripAdvisor review

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Other web-users rate our hotel

  • 1,885 reviews 9.1/10 Location
  • 2,310 reviews 5/10 Room
  • 1,923 reviews 8.8/10 Service
  • 39 reviews 8/10 WiFi
  • 1,409 reviews 3.1/10 Comfort
  • 948 reviews 6.7/10 Cleanliness
  • 805 reviews 7.9/10 Breakfast
  • 10 reviews 9.1/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.