ibis York Centre

The Good: A great welcome from all the girls who work here. Fantastic location, an easy five minute walk into town and with everything you need around the hotel itself from Subway and KFC to Sainsburys to a fine French Bistro and Italian restaurant as well as fish and chips, pizza and a Chinese takeaway and the hotel itself does pizza and fries if you are peckish in the evening and has a well stocked bar. The free Wi-fi is plenty fast enough and easy to connect to.The room was spotlessly clean and even though small is more than adequate for two for a short stay. The Bad: Breakfast is not included and is £9 per head for a buffet selection - not value for money really when there are so many other places to eat for less in York cooked freshly and much better quality. The shower in the room is very badly designed, whilst the power and the hot water are good the glass screen isn't large enough to stop water flooding the bathroom floor and the shower bracket so close to the wall that the power of the water throws th shower head out of the cradle at times. The sink trap needed a good clean as whenever water was flowing down the sink plug theer was a very bad drain smell that came up. There are no toilet brushes in the bathrooms. If you are at the back of the hotel on the car park side the sound of the heating units means you can't have the window open at night due to the noise and the car park lights shine through the windows even with the curtains closed - a pelmet would stop this. The Ugly: The lad on evenings was quite rude and acted as if hotel guests were a chore. He would shut the bar early and woe betide if you wanted to go out after 11 at night, you would find yourself locked out as he would disable the card entry at the front door leaving you ringing the bell for quite some time until he could be bothered to let you back in when he would look at you with disdain. It was as if he felt that you should stay in your room at night so as not to put him out. Also at breakfast on our last day he mumbled something unintelligible at us and left the room, we didn't know if we should get breakfast or not and stood around waiting for this lad to take our room number and tell us we could start. He didn't come back. Most unwelcoming and after such a great welcome from the girls during the day it soured our experience.

We stayed here for 3 nights, the rooms were nice and clean and a decent size. The staff were lovely and super helpful.

Excellent. Staff were extremely friendly and even made us a coffee on our arrival.

We stayed 1 night at Ibis York centre and found this to be just what we wanted, within easy walk of the city centre and pleasant room and bar/lounge area. The staff were helpful and obliging and we will stay again.

Location is good, check in process is smooth and quick. Breakfast is delicious and really worth the money.