ibis York Centre 2 stars

Customer review rating (ALL Rating) 4.0/5 1,301 reviews

77 The Mount, YO24 1BN YORK, United Kingdom

Hotel extras

  • Very close to York Racecourse. We are now a cashless hotel.

  • 15 Minutes walk to historic York Centre.

  • An ALLSAFE Clifton Environmental certified hotel.

  • Bag yourself a bargain at York Designer Outlet- just 15 minutes away by bus.

  • Close to all of York`s Historic and amazing attractions our team will be happy to direct you!

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Hotel location

ibis York Centre

77 The Mount
YO24 1BN YORK
United Kingdom

GPS:53.953453, -1.094191

Telephone +44 113 396 8032

Fax +44 1904 621224

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar

BAR

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Take advantage of our Flight + Hotel offers

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,301 reviews

TripAdvisor Rating  3.5/5  2,616 reviews

Excellent staff, location and great breakfast

Customer review rating 5.0/5

Evelyn R. Friends - Confirmed reviews ALL

Excellent. Clean and tidy rooms with all necessary facilities. Helpful, knowledgeable and friendly staff.

Dear EVELYN R., We very much appreciate your comments regarding your stay at the ibis York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Holroyd General Manager

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

The room was a L. unusual in layout. The sound proofing could be better as the floors all creaked and the window faced the main road with L. sound proofing

Dear ALISTAIR L., Thank you for taking the time to tell us about your experience at the ibis York Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, John Holroyd General Manager

Efficient

Customer review rating 4.5/5

Richard W. Solo - Confirmed reviews ALL

All went well. Lovely breakfast

Dear RICHARD W., We very much appreciate your comments regarding your stay at the ibis York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Holroyd General Manager

Noisy

Customer review rating 2.5/5

Robert Couples - Confirmed reviews ALL

The venue is pretty smart not the best ibis I've stayed in but definitely the loudest The room no problem with The neighbours well unless you liked being woken up before 8 with kids running in and out of rooms and banging doors and corridor floors on a morning or from 2 till 8 at night can't fault ibis its not there fault its full of refugees

Dear ROBERT WARNER, Thank you for taking the time to tell us about your experience at the ibis York Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies about the noise caused by the school group. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, John Holroyd General Manager

Great location , friendly staff

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Really like this hotel, great staff . Its well situated and clean as well.

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Other web-users rate our hotel

  • 1,966 reviews 8.7/10 Location
  • 2,880 reviews 5.1/10 Room
  • 2,219 reviews 9.2/10 Service
  • 68 reviews 5.8/10 WiFi
  • 1,478 reviews 4.6/10 Comfort
  • 1,322 reviews 4.9/10 Cleanliness
  • 1,102 reviews 8.7/10 Breakfast
  • 584 reviews 7.1/10 Value

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