ibis York Centre 2 stars

Customer review rating (ALL Rating) 4.1/5 1,213 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Very close to York Racecourse. We are now a cashless hotel.

  • 15 Minutes walk to historic York Centre.

  • An ALLSAFE Clifton Environmental certified hotel.

  • Bag yourself a bargain at York Designer Outlet- just 15 minutes away by bus.

  • Close to all of York`s Historic and amazing attractions our team will be happy to direct you!

Our accommodation(s)

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Hotel location

ibis York Centre

77 The Mount
YO24 1BN YORK
United Kingdom

GPS:53.953453, -1.094191

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,213 reviews

TripAdvisor Rating  3.5/5  2,669 reviews

Great Location

Customer review rating 4.5/5

Paul W. Couples - Confirmed reviews ALL

Loved the Hotel, Great staff, near to the railway station, if they are running, only gripe is hotel parking £10 per day

Dear PAUL W., We very much appreciate your comments regarding your stay at the ibis York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Holroyd General Manager

Very good stay

Customer review rating 5.0/5

Arian Couples - Confirmed reviews ALL

Room was clean, hotel was well located and lovely staff

Dear Arian, We very much appreciate your comments regarding your stay at the ibis York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Holroyd General Manager

Well located

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Great location close to the city centre. Breakfast was good value for money. Lots of choices. It was nice to have someone on reception 24 hours. They were always friendly and welcoming.

Dear Paula, We very much appreciate your comments regarding your stay at the ibis York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Holroyd General Manager

You get what you pay for!

TripAdvisor rating 2.0/5

Norman_Cope TripAdvisor review

Well you get what you pay for. We didn’t pay much and we certainly didn’t get much. The plus points were a pleasant reception area with comfy sofas and our bed was perfectly comfortable. But many things were less than perfect with our room. There was peeling wallpaper on parts of the room walls and the skirting boards looked as if they’d been in need of redecoration for ages. Our wardrobe had only three hangers for two people. My wife lost an earring and when we lifted the mattress to look for it found a layer of dust that couldn’t have possibly been touched for months and months (or even for years). The shower pressure was poor and the paint on the ceiling in the bathroom was peeling off. The cover for the toilet roll holder screws was missing and the screws were loose so it wobbled and leant at an angle. Also there were cracks round the bathroom sink and a dirty extractor vent. I’m sure there are far better choices for budget travellers to York.

Dear Guest Thank You for your review of ibis York Centre, I am truly sorry your experience was disrupted due to housekeeping and maintenance issues, I have shared your valuable feed back with the relevant departments so they can correct and improve. We do hope to welcome you back in future for a much improved experience. Kind Regards John Holroyd General Manager

Lovely friendly atmosphere

Customer review rating 5.0/5

Ggh Friends - Confirmed reviews ALL

Had a clean and comfortable room Breakfast was lovely lots of choice All the team members were friendly and helpful

Dear HASTINGS G., We very much appreciate your comments regarding your stay at the ibis York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Holroyd General Manager

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Other web-users rate our hotel

  • 2,177 reviews 8.9/10 Location
  • 2,907 reviews 5.3/10 Room
  • 2,345 reviews 9.4/10 Service
  • 71 reviews 4.8/10 WiFi
  • 1,330 reviews 5.3/10 Cleanliness
  • 1,238 reviews 8.8/10 Breakfast
  • 613 reviews 7.6/10 Value
  • 561 reviews 4/10 Amenities

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