Customer review rating (ALL Rating) 4.0/5 5,447 reviews
ALLSAFE approved hotel
Very close to York Racecourse.
15 Minutes walk to historic York Centre.
An ALLSAFE Clifton Environmental certified hotel.
Bag yourself a bargain at York Designer Outlet- just 15 minutes away by bus.
Close to all of York`s Historic and amazing attractions our team will be happy to direct you!
77 The Mount
YO24 1BN york
Check-in from 15h00
Check out up to 12h00
Check-in from - Check out up to
Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.
Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking
100% genuine reviews from our guestsFind out more
Comfy but needs Refreshing
John A. Couples - 19/01/2022 Confirmed reviews ALL
Great nights sleep. Overall the place needs a revamp. Looks tired and dated.
Kym B. Friends - 19/01/2022 Confirmed reviews ALL
Im used to staying in the budget Ibis in Leeds which is a much newer building. The York Ibis is a converted period building . Although our room was clean and functional it was tired as were the rest of the public spaces in the hotel. There was mould in the silicone around the shower screen which is very off putting. The secondary glazed windows were also grubby and black. The beds were not singles, they were smaller and although they had mattress toppers they were not that comfortable. The sink was slow draining and the fan didnt work in the bathroom. The staff were lovely and so helpful.The sink was fixed straight away.
Avoid at all costs
Anonymous Friends - 18/01/2022 Confirmed reviews ALL
My friend and I booked this hotel for 2 nights as other places were fully booked for the dates we wanted. We checked in and went up to our allocated room to find a dirty, unmade bed and leftover belongings from a previous guest on the sides. When we complained about this at reception, the lady seemed to not believe us saying that this wouldn't be the case, but eventually gave us another room. Back up in the lifts to the 3rd floor, we struggled to find our room due to the poor signage, soon realising we had to go back down a small flight of stairs to another corridor which our room was on. As soon as we opened the door to the room, there was a very strong smell of cigarette smoke. Having already had to complain once, we made do. We regret this now as we returned home to discover all of our belongings stunk of smoke. Shortly after getting into the room, a staff member knocked on the door to say that we had given them the wrong room keys back? We were baffled as to how we had managed to get into the new room if they were the incorrect keys that we had, and when we made this point to the lady she was equally confused and left. This made me feel uneasy for the whole stay as I was concerned about who would be able to enter our room when we weren't there. This, along with the other bad experiences, meant that we had considered leaving and finding an alternative place to stay, but unfortunately everywhere was full so we had no choice but to stay. We had left the window open when we went out to try and air out the horrible smell from the room, and when we returned in the evening we discovered the window would not close fully. The heater was absolutely useless. This meant that the room was absolutely freezing the whole stay, with my friend and I having to wear hoodies over our pyjamas and socks to sleep. Overall, the hotel decor is tired and the whole place could do with a refurb. The pictures online make it look a lot better than it is. We were so glad to leave and certainly won't return. I am quite disgusted that we paid more than double the price that other 'budget' hotels such as Premier Inn and Travelodge charge per night, to have the experience that we did. I don't understand how this hotel has so many good reviews. Honestly, save your money and stay anywhere other than here.
Anonymous Friends - 17/01/2022 Confirmed reviews ALL
I enjoyed my stay however had issues shutting the windows to limit outside noise. Room was very basic yet cleaned well.
Well located ,good breakfast
Michael E. Friends - 17/01/2022 Confirmed reviews ALL
Comfortable stay well located good breakfast ,was told car parking was free when I booked got charged 10 pounds to park in an hotel I was stopping in I thought was wrong ,the room was very dated stains on the ceiling in the bathroom crumbling plaster at the bottom of the steps in the room ,otherwise the room was ok
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