Nice hotel, friendly and helpful staff, clean comfy room, breakfast spot on and a good selection!

Good stay, excellent location, room had everything I needed. Staff looked after me very well.

Disappointing breakfast especially the tiny plates. Our bathroom could do with an update as shower leaked all over the floor and door didn't shut.

Very clean, tidy little budget hotel that was very well located within walking distance of the train station and the city centre! The daily housekeeping was a surprise but just shows how well kept everything was. My only gripe was the awful internet which would connect for 5 minutes and then lose network connection, it would have been tolerable but due to the height of the building my own data reception and 4G were incredibly spotty and would only get reliable connection by sitting on the floor by the window. I was luckily on a personal trip and was mostly out sightseeing throughout the day so not the end of the world, but it was tricky messaging people or looking at what else I could do in lovely York!

Lovely little hotel around 15 minutes walk into York. Managed to get a space in the carpark. Staff Lovely and very helpful. Breakfast amazing with ample selection.

A very low priced hotel in an excellent location for access to all the interesting places in York - and there are many. One of the quietest hotels I have been in. Excellent bed, great shower and the option of a good breakfast. All perfectly clean and manned by pleasant staff. The only slight negative was that there is not much ventilation in the bathroom as there it has no window so that room got very steamy after a shower. But I will definitely stay here again as I love York.

Great location, good sound proofing in the rooms, some of the common areas looked a bit tired, terrible parking on site (very tight spaces) however we parked for £10 with just a 2 min walk from the hotel.

We took one of the familly room, and the set-up was amazing. The hotel is well located, a 20 minutes walk to the Minster. Really nice lounge as well. However, since it's located on a main road, the traffic could disturb some people

Terrible hotel and staff. Requested an early check in beforehand which was accommodated. On arrival I asked for a quiet room. I was kindly given a room that overlooked a residential street but I was given a room opposite the lift. I politely asked for the room to be changed due to the reason above. However this seemed to perplex the receptionist that dealt with me. I did however manage to get the room changed and was given a room overlooking the carpark. Not wanting to perplex the receptionist anymore I decided that we'd stay in the allocated room. After unpacking, upon closer inspection (due to the draft and noise), I noticed that the windows in the room didn't close properly. So as well as being able to hear the comings and goings of everybody in the car, I was also able to hear all the various generators and staff members chatting that came out for a smoke or whatever else. So this was definitely not a quiet part of the hotel. So I did not have a decent nights sleep for the three nights that I was there. The other things that were extremely annoying and frustrating were as follows: - The booking was made for two people and I was given a small room for one (only one bath towel etc.). - The bathroom door did not close properly and could not be locked. - There was a half used toilet roll in the room on arrival - No do not disturb sign to leave outside the door. So, the cleaner would knock to enter, I would shout "No thank" you but they would still open the door and proceed to enter. Hence I would have to shout again.

Nice short stay in a warm and clean accessable room. Staff were polite and pleasent and a good hot breakfast to start the day on a cold morning.

No complaints

Hotel is in a great position but sadly the decor is very tired . On arrival back after our night out treated to residents smoking drugs on the entrance steps

All ok staff welcoming and friendly.The room was clean tv coffee and tea ! Only thing I could fault was the heating didn’t work . The breakfast was excellent everything you could want cooked to perfection. I would definitely recommend this to everyone

Booked while rates were quite low so was satisfied with the value. However if I had paid more would have been rather disappointed. Hotel is rather tired and in need of some updating. Remember there will be an extra 10 pound a day for parking in a very small and tight car park if you are lucky enough to get in. Breakfast was very good and all the staff were lovely.

The hotel is about a 10 minute walk from the train station and a 10/15 minute walk into the town. I did not use the bar or restaurant so cannot comment on these facilities. The rooms are spacious but in need of TLC - slight mould in the bathroom and very dirty windows. The receptionist was extremely friendly and helpful - did not engage with any other member of staff CAR PARK - £10 per 24 hours but extremely small. ELECTRIC CHARGERS - There are 2 BP chargers in the car park. There are sign clearly stating to to park in the spaces unless charging. Despite this the spaces were occupied all weekend by non electric cars which was extremely annoying as we needed to charge our electric car. The receptionist apologised stating that they cannot police the car park - a complete waste of a charger - Perhaps BP should reconsider sponsoring this charger.