ibis York Centre

ibis York Centre 2 stars

Customer review rating (ALL Rating) 3.9/5 875 reviews

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Description

Hotel extras

  • Very close to York Racecourse.

  • 15 Minutes walk to historic York Centre.

  • An ALLSAFE Clifton Environmental certified hotel.

  • Bag yourself a bargain at York Designer Outlet- just 15 minutes away by bus.

  • Close to all of York`s Historic and amazing attractions our team will be happy to direct you!

ALLSAFE approved hotel

Hotel location

ibis York Centre

77 The Mount
YO24 1BN YORK
United Kingdom

  • By plane

    LEEDS BRADFORD At 48km / 29.83 miles

  • By train

    YORK At 0.5km / 0.31 miles

GPS:53.953453, -1.094191

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar

BAR Non contractual photo

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  875 reviews

TripAdvisor Rating  3.5/5  2,572 reviews

Poor

Customer review rating 2.0/5

Nigel E. Couples - Confirmed reviews ALL

1) Toilet door handle was falling off the door. 2) The window handles did not work. 3) Bathroom Extractor fan didn't work. 4) The carpet was covered in stains. 5)The paint on the skirting boards was peeling off.

Dear NIGEL E., Thank you for taking the time to tell us about your experience at the ibis York Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, John Holroyd General Manager

Amazing

Customer review rating 5.0/5

Michael P. Couples - Confirmed reviews ALL

Friendly a d helpful staff, all room amenities that's are needed. Breakfast is lovely and the coffee taste good.

Dear MICHAEL P., We very much appreciate your comments regarding your stay at the ibis York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Holroyd General Manager

Customer review rating 4.5/5

Anthony Business - Confirmed reviews ALL

Staff are attentive; food is good; location is ideal.

Dear ANTHONY B., We very much appreciate your comments regarding your stay at the ibis York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Holroyd General Manager

Great location

Customer review rating 5.0/5

Robert G. Couples - Confirmed reviews ALL

The Ibis is in a great location just a few minutes walk from the train station and the city centre. We found the room to be very clean with a nice shower and tea and coffee making facilities. There's a decent sized car park which is free and a lovely breakfast buffet served in the bar every morning. Overall I'd say the Ibis is hard to beat for a city break in lovely York.

Dear ROBERT G., We very much appreciate your comments regarding your stay at the ibis York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Holroyd General Manager

Good location

Customer review rating 5.0/5

Steve F. Friends - Confirmed reviews ALL

Short walk to centre, breakfast was good value

Dear STEPHEN F., We very much appreciate your comments regarding your stay at the ibis York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Holroyd General Manager

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