ibis York Centre Hotel 2 stars

Overall it was comfortable would have liked my room serviced

Staff all friendly and helpful. Room basic but clean. Only downside was rubbish lying in lift area waiting to be picked up - still there when we went out at 1600

The Hotel room was tired and dirty. There were large cobwebs hanging from the windows. I would think they had been there for quite some time. The hotel is in dire need of a freshen up or complete makeover. Would not stay there again. Very disappointed.

Hotel was OK, room was relatively small compared to what i am used too, but it was immaculately clean, some elements were dated (bathroom and lifts), but it was clear that they are doing their best to modernise. I think my room had recently been re plastered and painted, but it was not finished and the carpet had stains from the workmen (white footprints on a dark brown carpet).it will be good when finished. Breakfast was good, plentiful, hot food was served at the buffet, and they did poached eggs on request. They provided decaff tea and coffee for the room too. The car park is very tight, there are 2 POLAR electric car charge points, was told anyone could park in them as they are rarely used. The spaces were occupied for the whole time I was there with standard cars (I have a PHEV).

The sink did not drain and there was no fan in the bathroom. The shower and shampoo pump did not work.

Everything was as expected. Room was fresh spacious and clean. Fantastic location, friendly staff, great breakfast. No frills but excellent value.

Good check in service. Lovely room and great breakfast.

Hotel was clean, quiet and good location, staff were helpful and we were able to check in early. Hotel requires some modernisation in some areas but overall for a budget no frills hotel it met our requirements and would consider Ibis again if considering a budget hotel.

Overall a good stay. Great breakfast with plenty of choice. Staff very friendly. On the negative side the room was in need of some talc, marks on the walls and doors. Hot water on and off when taking a shower. Good location, just a short walk into town centre

Very nice hotel close to the train station and although it maybe a bit away from the centre there are plenty of buses and taxis available.plus there are some nice bars and restaurants within easy walking distance

On main route but room at side was quiet. Close to a number of pubs and restaurants and no distance from Mickelgate which is a bit run down after COVID but will I’m sure spring back Room small but ok except when you have a small bathroom why put a bath in it when a shower is much easier and makes it feel bigger? Staff helpful lifts small bug there are two Will go back but probably not for a longer stay 1-3 nights is fine

On arriving at the hotel on Sunday morning reception was full of hens and stags looking a little worse for wear leaving the hotel. Check out was 12 and I arrived at 11. Reception smelt of cigarettes because there was a number of people smoking at the door entrance. The reception guy was a bit rude as I said I was staying that evening he grumbled that I couldn't check in until 5, I just wanted to let him know my car was in the carpark. The room I stayed in was very dated woodchip style walls just overall looked grotty. There was a TV with a few stations but most channels said they were unavailable due to the aerial. The shower was good nice and hot and powerful but no hair dryer. We were on the ground floor and the floor above was very squeaky....well I think it was the floor. The bed was hard and comfy other than the noise from upstairs it was quiet. May not of been Friday and Saturday night I checked out in the morning and they allowed me to keep my car parked there with no extra charge. Parking spaces are tight but they were available when I arrived the cost was 10 pound a night.

Staying in York during race week is not cheap and the prices for this basic IBIS are higher than you would expect. However to be fair it does it’s job well but without frills. The staff are friendly, the rooms clean, the beds comfortable and a good shower. The breakfast could be better and we had no soap in the dispensers . However two good points. The hotel is less than 10 minutes to the racecourse but less than 15 minutes walk to the station or the middle of the city. Like the fact they will store luggage before and after checking/checkout.

Unfortunately my room was not ready for occupation when I arrived at 5pm. There had been a problem with the laundry delivery it seems. The staff were doing what they could and offered to store my bags till I could check in. When I did return to the hotel at about 11pm, check-in went ahead and my bags were retrieved after a bit of a hunt around various locations. I wasn't given the free drink voucher which is normally given to Accor Gold Card holders. The room was clean but tired - the desk lamp and one of the bedside lamps were not working, there were no USB charging sockets and no power sockets anywhere near the bed. There were no net curtains and no thermostatically controlled air cooling/heating system - all of which are normal in more modern Ibis hotels. The en suite facilities were very good and the shower was excellent. The hotel was quiet the night I was there and I slept well. The hotel is also in a very good location for walking into the city centre or to the railway station. I have stayed in many Ibis hotels across the UK and Europe and this one was a bit of a disappointment, especially when you consider that there are many similar hotels at the same price point in York.

We stayed in room no 2 which is a very nice big room but allocated on the ground floor next to the lifts. We have been unlucky as some guests met in the space in front of our room and talked for ages very and I guess have just been unaware that there was a room. It spoiled the stay but the breakfast the next morning made up for it. Generally a good place to stay in York.