ibis York Centre 2 stars

Customer review rating (ALL Rating) 4.1/5 1,338 reviews

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77 The Mount, YO24 1BN YORK, United Kingdom

Description

ALLSAFE approved hotel

Hotel extras

  • Very close to York Racecourse. We are now a cashless hotel.

  • 15 Minutes walk to historic York Centre.

  • An ALLSAFE Clifton Environmental certified hotel.

  • Bag yourself a bargain at York Designer Outlet- just 15 minutes away by bus.

  • Close to all of York`s Historic and amazing attractions our team will be happy to direct you!

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

ibis York Centre

77 The Mount
YO24 1BN YORK
United Kingdom

GPS:53.953453, -1.094191

Telephone
Fax +44 1904 621224

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar

BAR

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,338 reviews

TripAdvisor Rating  3.5/5  2,646 reviews

So glad we came . Thank you Ibis York

TripAdvisor rating 5.0/5

sophiegX4055NT TripAdvisor review

Myself and my husband stayed in room 316 from Monday the 25th to Thursday 28th September 2023 From the moment we arrived we were greeted with a smile from the lady at reception and always greeted with a smile with any staff we saw in the entirety of our stay. The staff looked after our cases ect before check in and after check out which meant we could enjoy the city without dragging luggage with us. Breakfast was good and was a good choice for us both. After seeing some reviews , I was dubious but immediately after arriving, I was no longer dubious. Beds comfy room clean , it's an old building. Does what it says on the tin! Suits the purpose . Thanks again and we will DEFINITELY be back soon with our daughter this time . Xx

Regular stay in York

Customer review rating 5.0/5

Harry Solo - Confirmed reviews ALL

Well located, stay always comfortable staff always great

Dear HARRY L., We very much appreciate your comments regarding your stay at the ibis York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Holroyd General Manager

Very Well Located & Very Good Stay

Customer review rating 4.5/5

Paul Friends - Confirmed reviews ALL

Stayed for a York Racing Trip. Great Location for Station & Racecourse. Good Hotel, Friendly Staff, Good Breakfast. It was Everything we wanted

Dear PAUL B., We very much appreciate your comments regarding your stay at the ibis York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Holroyd General Manager

Good value for sightseeing

TripAdvisor rating 4.0/5

674fionah TripAdvisor review

The hotel looks a little tired (the outside could do with cleaning up) but the room was very clean, the bed comfortable with good bedlinen and an excellent shower. The breakfast choices were good and all the staff were helpful, pleasant & approachable. It’s 10 minutes walk from the station and city centre, so a great base for sightseeing at a reasonable price

Dear Guest Thank You for your kind review of ibis York Centre, We are really pleased you enjoyed your stay with us and appreciate your valuable feedback. We do hope to welcome you back in future for an equally good stay. Kind Regards John Holroyd General Manager

Bed uncomfy

Customer review rating 1.5/5

Dave Couples - Confirmed reviews ALL

Bed was that hard was like lying on floor, which should be number 1 thing to get right. Hardy got any sleep for both nights.

Dear DAVID G., Thank you for taking the time to tell us about your experience at the ibis York Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, John Holroyd General Manager

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Other web-users rate our hotel

  • 2,081 reviews 8.7/10 Location
  • 2,915 reviews 5.3/10 Room
  • 2,279 reviews 9.3/10 Service
  • 72 reviews 5.3/10 WiFi
  • 1,313 reviews 4.9/10 Cleanliness
  • 1,176 reviews 8.7/10 Breakfast
  • 624 reviews 6.9/10 Value
  • 584 reviews 3.9/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.