Customer review rating 4.1/5 5,064 reviews
ALLSAFE approved hotel
Very close to York Racecourse.
15 Minutes walk to historic York Centre.
An ALLSAFE Clifton Environmental certified hotel.
Bag yourself a bargain at York Designer Outlet- just 15 minutes away by bus.
Close to all of York`s Historic and amazing attractions our team will be happy to direct you!
Check-in from 14h00
Check out up to 12h00
Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking
Double room with 1 double bed
Twin room with 2 beds
Room with 4 single beds, perfect for a small group or a family.
Accessible Standard Room with 2 single beds
100% genuine reviews from our guestsFind out more
Well located Excellent reception staff
Jeremy Couples - 26/07/2021 Confirmed reviews ALL
Good stay marred a little by staff reorganising furniture in the restaurant during breakfast (7:30am)
Friendly and welcoming receptionist
Sally R. Families - 24/07/2021 Confirmed reviews ALL
After scratching my car in the terribly tight hotel car park it was lovely to be greeted with such a kind and friendly receptionist! The room itself was ok and the beds were comfortable. Really nice to be able to open a window on such a hot day. The bathroom was tired but serviceable. Good location so overall not bad.
Paw Couples - 23/07/2021 Confirmed reviews ALL
A good base but the hotel is looking dated and shabby round the edges. Very hot weather so a decent sleep not helped by a window with security lock and which needed to be propped open to prevent it sliding down. The staff were all friendly and seemed keen to make our stay as pleasant as possible.
Good location. shame about the heat.
Linda L. Solo - 23/07/2021 Confirmed reviews ALL
I have stayed here many times and always ask for the same room 301. The staff are always helpful and friendly. However, the room, and I suspect, many others, are just not equipped for high temperatures. It was almost unbearable and I asked for a fan. The first one was not working properly and then I was given a tiny desk top one which did absolutely nothing to help. I noticed on Trip Advisor that the heat had been mentioned before and the Manager said that he had purchased fans. Well, a proper sized fan placed in the room before arrival would have been very useful........ Obviously the windows were open all the time, and consequently, this meant noise from the air con units of the Hotel de Vin and fellow guests being noisy very late at night and in the early hours. I was there for 4 nights so there was a variety of guests! I have always liked this hotel, its budget, but its clean and perfect location. Sadly the lack of investment in fans or even air con (which it clearly used to have as there was a unit in my room) spoilt this trip and I just wont stay again. Sorry. I guess it would be fine in the winter though!!
Anonymous Solo - 22/07/2021 Confirmed reviews ALL
Staff on general very pleasant and helpful - esp member of Reception staff (Ava? Eva? Pos Polish and wore her dark hair in a ponytail) who learnt my breakfast choices and anticipated them! She was lovely and always very friendly. Had to complain about another member of staff - young, hair in short ponytail- who was on reception duty the night if the Workd Cup Final. My TV wasn't working and he refused to cone and sort it claiming that it would need to wait until the next day because "government policy' meant that he needed to be 'suited up' in PPE - something that turned out to be completely untrue. It was put down for a maintenance check the next day instead. The following day, when I mentioned the probs at Reception, the member of staff said she would check that my TV was working now right enough ' to save you having to go up the stairs and come back again' I expressed surprise given the conversation the previous evening. She explained that as long as I was not in the room at the same time, it was fine. Exasperated, I said that I'd suggested that the previous evening! Clearly the ponytailed staff member wasn't wanting to be taken away from the football.
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