ibis York Centre

ibis York Centre 2 stars

Customer review rating (ALL Rating) 4.0/5 1,037 reviews

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Hotel extras

  • Very close to York Racecourse.

  • 15 Minutes walk to historic York Centre.

  • An ALLSAFE Clifton Environmental certified hotel.

  • Bag yourself a bargain at York Designer Outlet- just 15 minutes away by bus.

  • Close to all of York`s Historic and amazing attractions our team will be happy to direct you!

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis York Centre

77 The Mount
YO24 1BN YORK
United Kingdom

GPS:53.953453, -1.094191

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar

BAR

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,037 reviews

TripAdvisor Rating  3.5/5  2,595 reviews

The Good, The Bad and The Ugly.

TripAdvisor rating 3.0/5

SQLQ417 Couples - TripAdvisor review

The Good: A great welcome from all the girls who work here. Fantastic location, an easy five minute walk into town and with everything you need around the hotel itself from Subway and KFC to Sainsburys to a fine French Bistro and Italian restaurant as well as fish and chips, pizza and a Chinese takeaway and the hotel itself does pizza and fries if you are peckish in the evening and has a well stocked bar. The free Wi-fi is plenty fast enough and easy to connect to.The room was spotlessly clean and even though small is more than adequate for two for a short stay. The Bad: Breakfast is not included and is £9 per head for a buffet selection - not value for money really when there are so many other places to eat for less in York cooked freshly and much better quality. The shower in the room is very badly designed, whilst the power and the hot water are good the glass screen isn't large enough to stop water flooding the bathroom floor and the shower bracket so close to the wall that the power of the water throws th shower head out of the cradle at times. The sink trap needed a good clean as whenever water was flowing down the sink plug theer was a very bad drain smell that came up. There are no toilet brushes in the bathrooms. If you are at the back of the hotel on the car park side the sound of the heating units means you can't have the window open at night due to the noise and the car park lights shine through the windows even with the curtains closed - a pelmet would stop this. The Ugly: The lad on evenings was quite rude and acted as if hotel guests were a chore. He would shut the bar early and woe betide if you wanted to go out after 11 at night, you would find yourself locked out as he would disable the card entry at the front door leaving you ringing the bell for quite some time until he could be bothered to let you back in when he would look at you with disdain. It was as if he felt that you should stay in your room at night so as not to put him out. Also at breakfast on our last day he mumbled something unintelligible at us and left the room, we didn't know if we should get breakfast or not and stood around waiting for this lad to take our room number and tell us we could start. He didn't come back. Most unwelcoming and after such a great welcome from the girls during the day it soured our experience.

Good Stay

Customer review rating 4.5/5

Kim Friends - Confirmed reviews ALL

We stayed here for 3 nights, the rooms were nice and clean and a decent size. The staff were lovely and super helpful.

Dear KIM W., We very much appreciate your comments regarding your stay at the ibis York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Holroyd General Manager

Good location

Customer review rating 5.0/5

Terry S. P. Families - Confirmed reviews ALL

Excellent. Staff were extremely friendly and even made us a coffee on our arrival.

Dear TERRY ST P., We very much appreciate your comments regarding your stay at the ibis York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Holroyd General Manager

Excellent location and easy to book

Customer review rating 4.5/5

V T. Families - Confirmed reviews ALL

We stayed 1 night at Ibis York centre and found this to be just what we wanted, within easy walk of the city centre and pleasant room and bar/lounge area. The staff were helpful and obliging and we will stay again.

Dear VICTORIA T., We very much appreciate your comments regarding your stay at the ibis York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Holroyd General Manager

Location is good

Customer review rating 4.5/5

D. L. Friends - Confirmed reviews ALL

Location is good, check in process is smooth and quick. Breakfast is delicious and really worth the money.

Dear MAN LO DAISY L., We very much appreciate your comments regarding your stay at the ibis York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Holroyd General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,710 reviews 8.7/10 Location
  • 2,491 reviews 5.1/10 Room
  • 1,897 reviews 9.1/10 Service
  • 57 reviews 4.4/10 WiFi
  • 1,272 reviews 4.6/10 Comfort
  • 1,127 reviews 5.1/10 Cleanliness
  • 898 reviews 8.5/10 Breakfast
  • 501 reviews 6.8/10 Value

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