Novotel York Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 3,624 reviews

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Description

Hotel extras

  • Onsite parking from £19.00 per night, Pet Friendly

  • Swimming pool & Sauna opened on 20th June 2024. Please pre- book to use

  • ALL Loyalty Lounge available for Gold Members upwards. Contact us on h0949@accor.com to book

  • Choice of flexible meeting rooms for events that work

  • Family Rooms available for 3 or 4 people

Our accommodation(s)

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Room 1

Hotel location

Novotel York Centre

Fishergate
YO10 4FD YORK
United Kingdom

GPS:53.952728, -1.077586

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,624 reviews

Customer review rating 5.0/5

Gail C. Friends - Confirmed reviews ALL

Customer review rating 1.5/5

Matthew R. Business - Confirmed reviews ALL

Dear Matthew, Thank you for taking the time to share your feedback. We're sorry to hear that you found some aspects of your stay uncomfortable. Regarding the LED light in the room, this is the indicator light on the smoke detector, which is a mandatory safety device required for the protection of all guests. While we understand that some guests may find the light noticeable in a dark room, it cannot be disabled due to safety regulations. We also apologise for the issues you experienced with the air conditioning, Wi-Fi, and shower temperature. This is not the standard we aim to provide, and your comments have been shared with our maintenance team for investigation and corrective action. We appreciate your feedback, as it helps us identify areas where improvements are needed, and we hope to have the opportunity to welcome you again in the future Best regards, Nadiia

Customer review rating 2.0/5

Ian M. Couples - Confirmed reviews ALL

Good afternoon, Thank you for sharing your feedback regarding your recent stay. I apologize for the discomfort you experienced due to the room temperature. Please be assured that our team is continually working to ensure a pleasant environment for all guests and are looking into the matter . Kind regards Sarah Novotel York Centre

Customer review rating 5.0/5

Lisa E. Families - Confirmed reviews ALL

Dear Lisa E., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our ideal location, facilities, and the assistance provided by our team. We hope to welcome you back for another fantastic experience. Best regards, Rahul Novotel York Centre

Customer review rating 5.0/5

Paul W. Couples - Confirmed reviews ALL

Other web-users rate our hotel

  • 2,271 reviews 9.2/10 Location
  • 3,081 reviews 6.8/10 Room
  • 2,907 reviews 8.9/10 Service
  • 29 reviews 3.1/10 WiFi
  • 1,597 reviews 6.3/10 Cleanliness
  • 1,324 reviews 8.8/10 Breakfast
  • 898 reviews 7.9/10 Pool
  • 699 reviews 5/10 Value

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