Novotel York Centre

Novotel York Centre 4 stars

Customer review rating (ALL Rating) 4.3/5 3,230 reviews

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Hotel extras

  • Indoor heated pool with natural light

  • Elegant, modern restaurant, relaxed dining

  • Choice of flexible rooms for events that work

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel York Centre

Fishergate
YO10 4FD YORK
United Kingdom

GPS:53.952728, -1.077586

Telephone +44 113 396 9004

Fax +44 1904 610925

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Bar
  • Meeting rooms

RESTAURANT

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our accommodation(s)

Enjoy modern decor and ergonomic comfort. Queen bed, en-suite bath or shower, sofa bed, large flexible work area, complimentary WIFI access, 55'' LCD TV, hairdryer, iron, laptop safe, fridge, tea/coffee, Up to 2 adults and 2 children. Enjoy modern decor and ergonomic comfort. Queen bed, en-suite bath or shower, sofa bed, large flexible work area, complimentary WIFI access, 55'' LCD TV, hairdryer, iron, laptop safe, fridge, tea/coffee, Up to 2 adults and 1 child.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,230 reviews

TripAdvisor Rating  4.0/5  3,550 reviews

Wonderful evening

TripAdvisor rating 5.0/5

paulabJ2233LI Couples - TripAdvisor review

What a wonderful evening spent in the restaurant, the food, drinks and atmosphere were spectacular, the service led by the smiling and efficient Monika, what a super lady, was just the best. We are looking forward to repeating this as soon as possible. Thanks Novotel York.

Good location and great with the dog

Customer review rating 4.5/5

Wendy A. Families - Confirmed reviews ALL

Good room and comfy bed next to the river so very easy access into the city. Being able to take the dog was great and our reason for staying at this hotel. Also the parking was a big advantage

Dear Wendy a., We very much appreciate your comments regarding your stay at the Novotel York Centre. It is always a pleasure to receive positive feedback. Whilst I am happy that your stay was generally pleasant, I am sorry to hear about your late check in and poor WIFI speed. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex (Reception)

Excellent location. Easy walk into York City Centre. Good stay, lovely staff

Customer review rating 4.5/5

Jane A. Couples - Confirmed reviews ALL

We had a really lovely, relaxing 2 days. Staff very friendly and helpful.

Dear Jane A., We very much appreciate your comments regarding your stay at the Novotel York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca (Reception)

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Great check in and room was clean. Unfortunately we were on a very noisy corridor with people who felt it was appropriate to shout outside their rooms.

Dear Suzanne B., We very much appreciate your comments regarding your stay at the Novotel York Centre. It is always a pleasure to receive positive feedback. I am sorry to hear about the noise on your floor; we always want your stay to be enjoyable. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex (Reception)

GOOD LOCATION

Customer review rating 2.5/5

S A. Couples - Confirmed reviews ALL

Could not understand receptionist - others checking in also had difficulty. Ladies toilets on ground floor needed attention. Wifi didnt work in room and receptionist just shrugged shoulders. Appalling connectivity. Breakfast buffet was good. Website doesnt mention charges for parking.

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Other web-users rate our hotel

  • 2,198 reviews 9.2/10 Location
  • 3,202 reviews 6.1/10 Room
  • 3,128 reviews 8.3/10 Service
  • 36 reviews 4.1/10 WiFi
  • 1,772 reviews 4/10 Cleanliness
  • 1,412 reviews 8.2/10 Breakfast
  • 789 reviews 6/10 Amenities
  • 731 reviews 4.2/10 Value

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