Novotel York Centre 4 stars

Customer review rating (ALL Rating) 4.5/5 3,265 reviews

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Description

Hotel extras

  • Onsite parking from £17.00 per night, Pet Friendly

  • Swimming pool & Sauna opened on 20th June 2024. Please pre- book to use

  • ALL Loyalty Lounge available for Gold Members upwards. Contact us on h0949@accor.com to book

  • Choice of flexible meeting rooms for events that work

  • Family Rooms available for 3 or 4 people

Our accommodation(s)

Hotel location

Novotel York Centre

Fishergate
YO10 4FD YORK
United Kingdom

GPS:53.952728, -1.077586

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,265 reviews

TripAdvisor Rating  3.8/5  3,837 reviews

Customer review rating 5.0/5

Channing J. Business - Confirmed reviews ALL

Room was big, clean and comfortable. Hotel is in a nice location. What really makes this hotel is the staff. They were so helpful, friendly and welcoming, they are a credit to the hotel.

Customer review rating 3.5/5

Luisa D. C. Business - Confirmed reviews ALL

The room was very hot and even though I requested to fix the air conditioner or to be able to open the window nothing happened

Dear Luisa D. C., Thank you for your feedback. I sincerely apologize for the discomfort caused by the room temperature and the unresponsive air conditioning. Your concerns are important to us, and we appreciate your understanding. Best regards, Novotel York Centre

Customer review rating 4.5/5

Minji K. Families - Confirmed reviews ALL

처음 배정받은 방의 룸 컨디션(청소상태)가 좋지 않아 말씀드리니 최상의 상태의 방으로 바꿔주었습니다. 특히 응대해준 직원의 서비스와 친절도가 매우 좋았습니다. 그 이외 위치나 호텔 전반의 분위기 등은 훌륭합니다.

Customer review rating 3.5/5

Durga M. M. Business - Confirmed reviews ALL

Lovely reception and cleaning team.

Dear M. M., Thank you for your feedback. We are pleased to hear that you enjoyed your stay and appreciated our reception and cleaning teams. Your comments are valuable, and we will continue to strive for excellence in all areas of our service. Best regards, Anisha Novotel York Centre

Customer review rating 4.0/5

Robin A. Business - Confirmed reviews ALL

Stayed here for a business trip with 26 rooms and meeting room booked. Great location, easy parking / access from trains, clean modern facilities and great breakfast. Only negative is the quality of the aircon (it was a really hot day) and projector (very washed out image) in the meeting room.

Dear Robin A., Thank you for your kind comments regarding our location, facilities, and staff. We appreciate your feedback about the air conditioning and projector quality in the meeting room, as it helps us identify areas for improvement. This feedback will be passed on to the relevant team. We hope to welcome you back in the future for another enjoyable stay. Best regards, Emma Novotel York Centre

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Other web-users rate our hotel

  • 2,191 reviews 9.3/10 Location
  • 2,888 reviews 6.9/10 Room
  • 2,584 reviews 8.9/10 Service
  • 40 reviews 6.3/10 WiFi
  • 1,484 reviews 6/10 Cleanliness
  • 1,184 reviews 8.8/10 Breakfast
  • 637 reviews 5.1/10 Value
  • 605 reviews 6.9/10 Pool

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