Customer review rating 4.3/5 10,719 reviews
ALLSAFE approved hotel
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Indoor heated pool with natural light
Elegant, modern restaurant, relaxed dining
Choice of flexible rooms for events that work
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Check-in from 14h00
Check out up to 12h00
Enjoy modern decor and ergonomic comfort. Queen bed, en-suite bath or shower, sofa bed, large flexible work area, complimentary WIFI access, 55'' LCD TV, hairdryer, iron, laptop safe, fridge, tea/coffee, Up to 2 adults and 2 children. Enjoy modern decor and ergonomic comfort. Queen bed, en-suite bath or shower, sofa bed, large flexible work area, complimentary WIFI access, 55'' LCD TV, hairdryer, iron, laptop safe, fridge, tea/coffee, Up to 2 adults and 1 child.
Number of meeting rooms: 7
Maximum size: 200 m²
Maximum capacity: 210 people
Maximum banquet capacity: 140 people
100% genuine reviews from our guestsFind out more
A Pleasant Place to Stay
Trevor A. Families - 05/05/2021 Confirmed reviews ALL
We were here to see our nephew in York under not so good circumstances however we managed to have a pleasant stay at the hotel. We had invited my nephew to join us at the restaurant which was open to outdoors on three sides. The service we received was excellent from clean warm blankets to keep us nice and warm at the table to that of the good food on offer. The wines on offer were also of a good variety inclusive of a good French Rose wine. We had chosen a superior room which was well presented and overlooked the river. Good size room, space to sit down, relax and a sturdy desk to work on. One gripe was that of the toilet in a room on its own without the use of a small washing bowl which was located in the bathroom next door. Overall 8.5 out of 10 A Pleasant Place to Stay.
Good Stay, Friendly Staff!
Jordan T. Business - 04/05/2021 Confirmed reviews ALL
My stay at Novotel York was very nice, especially given all of the restrictions in place. The staff were all very helpful and nice to talk to, and room service was very quick. The location of the hotel was also really good for being able to go on walks around the city center at night even though my trip was for work.
David G. Families - 03/05/2021 Confirmed reviews ALL
Was Satisfactory. The twin beds were far too narrow and the toilet wasn't in the main bathroom ?
Jamie M. Business - 01/05/2021 Confirmed reviews ALL
My stay was fine although slightly disappointing in that the menu for evening meals never offered anything particularly healthy. There were no vegetables available on the three occasions I asked for them instead of chips and no potatoes. I feel in this day and age with healthy eating a priority there should at least be this option on the menu. The staff were very friendly. The room could have done with a wee freshen up but in the whole was fine.
Happy Glaswegian Business in York
Happy G. B. Business - 30/04/2021 Confirmed reviews ALL
Every member of staff was very friendly & nothing was too much a bother. Whilst being C19 safe, all staff were sensitive in their approach in all interactions. Full marks for all staff at York Novotel Manager Pete, Portuguese waiter & other restaurant staff all great. Used their names, but I have forgotten now. Will be back.. on jolly.. not work. "och aye the noo" :) M.
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