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Novotel York Centre Hotel 4 stars

Customer review rating 4.3/5 11,054 reviews

ALLSAFE approved hotel

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Novotel York Centre
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+ 10 Services

Hotel extras

  • Indoor heated pool with natural light

  • Elegant, modern restaurant, relaxed dining

  • Choice of flexible rooms for events that work

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00


Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Dry cleaning / Ironing Paying
  • Porter Paying
Leisure and activities
  • Indoor heated pool
  • Boat excursions (nearby)
  • Bike rack facilities
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 7 Meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel York Centre

YO10 4FD york
united kingdom

Tel: +441133969004

Fax: (+44)1904/610925

Check-in from 14h00

Check out up to 12h00

  • By plane

    LEEDS BRADFORD At 50km / 31.25 miles

  • By plane

    MANCHESTER At 136km / 85 miles

  • By plane

    SHEFFIELD AIROPRT At 93.33km / 58 miles

  • By boat

    HULL At 60km / 37.5 miles

  • By boat

    NEWCASTLE At 140.81km / 87.5 miles

  • By helicopter

    YORK RACE COURSE HELIPAD At 1.61km / 1 miles

  • By helicopter

    YORK RACECOURSE At 1.61km / 1 miles

  • By car

    A19 At 0.1km / 0.06 miles

  • By car

    A64 At 3.22km / 2 miles

  • By car

    AIM/A19 At 20km / 12.5 miles

  • By train

    LEEDS At 32.18km / 20 miles

  • By train

    YORK STATION At 1.61km / 1 miles

GPS :53.952728, -1.077586

Our accommodation(s)

Enjoy modern decor and ergonomic comfort. Queen bed, en-suite bath or shower, sofa bed, large flexible work area, complimentary WIFI access, 55'' LCD TV, hairdryer, iron, laptop safe, fridge, tea/coffee, Up to 2 adults and 2 children. Enjoy modern decor and ergonomic comfort. Queen bed, en-suite bath or shower, sofa bed, large flexible work area, complimentary WIFI access, 55'' LCD TV, hairdryer, iron, laptop safe, fridge, tea/coffee, Up to 2 adults and 1 child.

Our restaurants and bars


Type of cuisine: International

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Menu (PDF)
  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -


Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Menu (PDF)

Non contractual photo

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 200

  • Maximum capacity: 210 people

  • Maximum banquet capacity: 140 people

Find out more

Our guest reviews for
Novotel York Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

11,054 reviews


TripAdvisor Rating 4.0/5

3,338 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good stay, quiet hotel

Customer review rating 3.5/5

Cliff Families - 19/07/2021 Confirmed reviews ALL

Very nice staff, though all overworked.

Great stay

Customer review rating 5.0/5

Paul T. Couples - 19/07/2021 Confirmed reviews ALL

A comfortable well situated hotel Friendly helpful staff Great footrest room


Customer review rating 0.5/5

Wayne B. Couples - 19/07/2021 Confirmed reviews ALL

Room discusting speak to manager

Nice Hotel not too from City Centre

Customer review rating 4.0/5

Warren S. Couples - 19/07/2021 Confirmed reviews ALL

Overslept very good But the 2 main disappointments, the rose in cost for a room , even though you get less service for your money I think the non service of the rooms is not down to COVID rules , I believe it because of the lahortage of staff in the Hotel employ Charging guests for parking too even though it not a public car park a small Liberty I have to say , the organisation for the Football Final was excellent

Fabulous staff, great location

Customer review rating 5.0/5

Nikki K. Couples - 19/07/2021 Confirmed reviews ALL

It was the first time we had been to York. The hotel was in a great location and the staff were very polite and helpful.

Well located and great parking

Customer review rating 3.5/5

Clare Families - 18/07/2021 Confirmed reviews ALL

Clean comfortable hotel. The only critisms would be breakfast, its prepared and it shows in the cooked option. It was pefectly edible just a lack of egg choice and the bacon was smoked which I personally dont like. Parking was great. Room very clean and comfortable the shower is good but the bath is quite high to get out of and no handle to hold .

Customer review rating 5.0/5

William B. Couples - 18/07/2021 Confirmed reviews ALL

Great hotel, staff brilliant and Covid layout fantastic.

Good well located hotel

Customer review rating 4.0/5

Lindsay Friends - 18/07/2021 Confirmed reviews ALL

Great hotel, lovely rooms, the only issue there was was that upon arrival my room wasnt ready despite paying for early check which wasnt acknowledged without being looked into, i also had to tell them i had pre booked the carpark and breakfast as part of my booking but this wasn't automatically done either. Staff were lovely though, great hotel in a good location and would stay here again. Despite the covid restrictions breakfast was also a great selection and well worth the money.

Good Stay

Customer review rating 3.5/5

N A. Couples - 18/07/2021 Confirmed reviews ALL

Good location, comfortable and clean hotel. However the breakfast was very limited and not worth the money.

Well located, friendly hotel.

Customer review rating 5.0/5

Val G. Couples - 17/07/2021 Confirmed reviews ALL

Staff are very friendly and the manager Kai went above and beyond to make us feel very welcome . Breakfast was very satisfying. Lovely outside seating area .Rooms very comfortable. Third visit so far and will be returning again .

Great location

Customer review rating 4.0/5

Julie C. Couples - 17/07/2021 Confirmed reviews ALL

We was given a twin room but booked a superior queen room went down to reception room changed all good. Breakfast good and had an evening meal which was fine staying again in October so will be back.

Quality stay

Customer review rating 5.0/5

Billy H. Couples - 16/07/2021 Confirmed reviews ALL

Had an excellent room on the 4th floor over looking the river, which we paid for the upgrade. it was immaculate, good toiletries and tea, coffee making facilities. The staff were extremally polite and would do anything for you. The full breakfast was huge and there was an array of cereals available. I wouldn't hesitate to stay again at this hotel.

Well located

Customer review rating 3.0/5

Nicki Families - 16/07/2021 Confirmed reviews ALL

We had a fantastic time in York, hotel perfect situation for a beautiful walk in to the city. Most staff were as helpful as they could be in these times, some didn’t seem to have a clue on reception. We asked for loo roll twice but didn’t get it, so ended up buying some while we were out! Dining experience wasn’t very good! Rolls and croissants were always empty at breakfast, didn’t know we could ask for toast? Did eat in restaurant one evening and have room service but menu very limited, guess because of COVID? Have given that feed back, not a criticism but a point, once we asked for rolls and croissants the amazing breakfast waitresses done their best to look after you and were the loveliest people willing to help if you needed anything, also advice on your day. We enjoyed our stay thank you x


Customer review rating 2.0/5

Mrs W. Friends - 16/07/2021 Confirmed reviews ALL

Nice hotel, very comfy beds but even during covid i at least expect the bins to be emptied and toilet rolls replenished even if the beds are not made

Alright - great staff

Customer review rating 3.5/5

K L. Couples - 15/07/2021 Confirmed reviews ALL

We came to York for 3 nights and picked Novotel due to its good reputation. The hotel staff were so friendly and the lady who checked us in was brilliant. Unfortunately when we arrived in our room it was very grubby, with marks on the walls, bedding and toilet walls. During times of extreme cleanliness we weren’t comfortable staying there so went back to reception. The person there was very kind and upgraded us to a different room which felt a bit better. It still however felt like it needed a bit of an uplift. The hallways also felt like they too needed a bit of a deep clean with dirty carpets and random elastic bands on the floor for all 3 nights we were there.

Excellent stay

Customer review rating 5.0/5

Khurley Solo - 14/07/2021 Confirmed reviews ALL

Amazing room, beautifully decorated and spacious. Comfortable bed. Nice and quiet. Good one way system in place in public areas to ensure social distancing. Excellent breakfast. Helpful and friendly staff. Good central location with parking on site. A few minutes walk into centre of York. Next to river for nice walks.

Good stay good location

Customer review rating 4.5/5

Declan Couples - 14/07/2021 Confirmed reviews ALL

friendly helpful staff room clean on arrival

Well located

Customer review rating 2.5/5

Lynne G. Couples - 13/07/2021 Confirmed reviews ALL

Disappointed with the room

Christmas getaway

TripAdvisor rating 4.0/5

damonhughes85 03/01/2021 TripAdvisor review

Everything with the room and service was spot on, the only flaw as I would have is that we stayed in the junior suite which was a great room, however, there was no actual dressing table with a mirror in front of it, we had to use a bedside table with a mirror near it.the only other issue may it be a small one was as we was with children the tv did not even have cbeebies or a children’s based channel to watch on both the huge tv’s. otherwise all was well.

Comfortable stay in difficult times

TripAdvisor rating 5.0/5

Tim C 13/11/2020 TripAdvisor review

I stayed at Novotel York Centre for 3 nights immediately before the November lockdown. I couldn't have wished for a more pleasant stay. The hotel is conveniently located, being only a short drive into York from the surrounding road network (with its own open air and spacious car park) and a 10 minute walk from the old city centre. The staff were remarkably friendly and helpful throughout my stay. Particular mention should go to the young lady on check in and the young lady serving breakfasts. The room was extremely comfortable and the bathroom very well appointed. Both were faultlessly clean. Food was delicious and generous helpings too. It's quiet there at night, so you get a good night's sleep. Excellent wi-fi as well.

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