Novotel York Centre 4 stars

Customer review rating (ALL Rating) 4.5/5 3,283 reviews

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Novotel York Centre - Image 1
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Fishergate, YO10 4FD YORK, United Kingdom

Description

Hotel extras

  • Onsite parking from £19.00 per night, Pet Friendly

  • Swimming pool & Sauna opened on 20th June 2024. Please pre- book to use

  • ALL Loyalty Lounge available for Gold Members upwards. Contact us on h0949@accor.com to book

  • Choice of flexible meeting rooms for events that work

  • Family Rooms available for 3 or 4 people

Our accommodation(s)

Hotel location

Novotel York Centre

Fishergate
YO10 4FD YORK
United Kingdom

GPS:53.952728, -1.077586

Telephone
Fax +44 1904 610925

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,283 reviews

TripAdvisor Rating  3.8/5  3,873 reviews

Superb food, great location, sublime room

TripAdvisor rating 5.0/5

281rowenac TripAdvisor review

Superb room, no executive rooms left so got upgraded to a junior suite which was just divine, easy to find hotel whilst driving, restaurant food was sublime and they catered for my husbands gluten intolerance by making him two separate meals, one at dinner and one at breakfast. Couldn’t be nicer and more welcoming staff.

Nice hotel but not the best service

TripAdvisor rating 4.0/5

ATM_Liverpool TripAdvisor review

Stayed here for one night for the first time. It’s a nice hotel , very modern and convenient for the city which is just a 10 minute walk (if that) away. Location is good. The lobby area is really nice and inviting with comfy seats, nice bar and welcoming atmosphere we enjoyed having a drink in. The receptionists were not really the friendliest or helpful - seemed a bit confused. I asked for a late check out that was agree on the evening of the stay and the following day had the cleaner knocking on the door , the card stopped working so was locked out the room and lift after I used the pool , oh and when i told them said they had no record of the late check out! . Happy hour was good at the bar decent pricing. Pool was very small but pleasant I booked a swim in the morning and was the only one there and the sauna too. Room was nice , same decor as all Novotel very modern and a comfy bed and pillows. I was annoyed at the noise in the corridor in the morning the cleaners were shouting , laughing , banging things and I got the distinct impression it was to get me out of the room despite my request as a silver member for the late check out . In summary nice hotel but not the best service!

Customer review rating 3.0/5

Roberto D. S. Families - Confirmed reviews ALL

We stayed in the room 103. The shower door does not close properly, as a result you have water all over the bathroom area.

Thank you for sharing your feedback regarding your recent stay. I apologise for the inconvenience caused by the shower door in your room. We value your comments and will action them with our maintenance team Kind regards, Peter

Customer review rating 4.5/5

Tim J. Couples - Confirmed reviews ALL

Clean, comfortable hotel ina good location. Reception desk very busy

Dear Tim J., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you found our hotel clean and comfortable, and that our location met your expectations. We appreciate your understanding regarding the busy reception desk and will continue to work on enhancing the guest experience. Best Regards, Anisha Novotel York Centre

Customer review rating 4.5/5

Christine W. Couples - Confirmed reviews ALL

Great,everything, Except cool room. 👍🎅

Dear Christine W., Thank you for your positive feedback. We are pleased to hear that you enjoyed your stay. We appreciate your comments regarding the room temperature and will consider this as we continually strive to enhance our guests' experience. Best regards, Anisha Novotel York Centre

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Other web-users rate our hotel

  • 2,208 reviews 9.2/10 Location
  • 2,916 reviews 6.9/10 Room
  • 2,693 reviews 8.9/10 Service
  • 30 reviews 7.3/10 WiFi
  • 1,506 reviews 6.3/10 Cleanliness
  • 1,227 reviews 8.9/10 Breakfast
  • 743 reviews 7.5/10 Pool
  • 661 reviews 4.6/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.