Novotel York Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 3,319 reviews

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Description

Hotel extras

  • Onsite parking from £19.00 per night, Pet Friendly

  • Swimming pool & Sauna opened on 20th June 2024. Please pre- book to use

  • ALL Loyalty Lounge available for Gold Members upwards. Contact us on h0949@accor.com to book

  • Choice of flexible meeting rooms for events that work

  • Family Rooms available for 3 or 4 people

Our accommodation(s)

Hotel location

Novotel York Centre

Fishergate
YO10 4FD YORK
United Kingdom

GPS:53.952728, -1.077586

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,319 reviews

TripAdvisor Rating  3.8/5  3,879 reviews

Customer review rating 4.0/5

Paul N. Couples - Confirmed reviews ALL

Overall experience was good, however, the check in was the most disappointing we have had with this hotel. We booked online, the check in time was supposed to be 3pm, as confirmed by reception. We had to wait until 4.15pm for the room to be ready. We were offered a complimentary drink, which although was a nice gesture, we would have preferred to have checked in on time, as we were only staying one night, and it wasted our time.

Customer review rating 4.5/5

Eleanor M. Friends - Confirmed reviews ALL

Nice welcome from staff, hotel well located well located.Shops close enjoyed shopping (lots of sales). Rooms clean and comfortable. Will visit again.

Customer review rating 4.5/5

Terence S. Couples - Confirmed reviews ALL

Very nice hotel, lovely pool, slightly disappointed with the breakfast

Customer review rating 3.0/5

Robert S. Families - Confirmed reviews ALL

No netflix app on our tv room Got dogs barking from next room early in the morning

Dear Robert, Thank you for sharing your feedback. We appreciate your comments regarding the location of our hotel. However, we regret any inconvenience caused by the absence of the Netflix app on your television, we are still in the process of installing the Chromecast option on all of our TVs, and the disturbance from neighbouring guests' pets. Your experience is important to us. We hope you choose to stay with us again soon. Kind regards, Peter

Customer review rating 5.0/5

Emma Y. Families - Confirmed reviews ALL

Welcomed with friendly staff on the reception,even had free upgrade.room was lovely, breakfast was great and the restaurant at evening was lovely aswell and great staff unfortunately I can not remember there names 😕.

Thank you so much for your exceptional review! We’re truly delighted to hear that you had such a wonderful stay with us. It’s great to know that our reception team made you feel welcome from the moment you arrived and that you enjoyed the complimentary room upgrade, your room, breakfast, and evening dining experience. Your kind words about our team mean a great deal to us. Even though you can’t remember their names, please know that your appreciation will be shared with the entire team—they’ll be thrilled to hear it. We sincerely hope to have the pleasure of welcoming you back again very soon for another memorable stay. Kind regards Peter

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Other web-users rate our hotel

  • 2,218 reviews 9.2/10 Location
  • 2,950 reviews 6.9/10 Room
  • 2,736 reviews 8.9/10 Service
  • 28 reviews 6.8/10 WiFi
  • 1,536 reviews 6.2/10 Cleanliness
  • 1,257 reviews 8.8/10 Breakfast
  • 772 reviews 7.7/10 Pool
  • 671 reviews 4.6/10 Value

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