Novotel York Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 3,115 reviews

Best price
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Novotel York Centre - Image 1
Novotel York Centre - Image 2
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Fishergate, YO10 4FD YORK, United Kingdom

Description

Hotel extras

  • Onsite parking from £16.50 per night, Pet Friendly

  • Swimming pool & Sauna opens on 20th June 2024. Please pre- book to use

  • Elegant, modern restaurant, relaxed dining

  • Choice of flexible meeting rooms for events that work

  • Family Rooms available for 3 or 4 people

Our accommodation(s)

Hotel location

Novotel York Centre

Fishergate
YO10 4FD YORK
United Kingdom

GPS:53.952728, -1.077586

Telephone
Fax +44 1904 610925

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,115 reviews

TripAdvisor Rating  4.0/5  3,774 reviews

Convenient for city with parking

Customer review rating 3.5/5

Mo Couples - Confirmed reviews ALL

Stayed 4 nights with breakfast and parking. Room ok, but nothing special. Lacking in few things one normally expected: shoe horn, saucers for teaspoons, drinking glasses, low level lighting for bathroom at night, shower caps. Our wash basin was very low, I guess it was an acessible room but had shower over bath which was stuck at top of rail. The quilt on our bed just covered the top of the mattress, without anyone in it. I asked for a second quilt and a member of housekeeping came with one large enough for the bed. The bed was two zipped together so may be wrong quilt left on the bed, if you slept on join it was a hard ridge

Good location grumpy reception

Customer review rating 1.5/5

Andrew M. Business - Confirmed reviews ALL

Checking in was made to feel like a second class citizen.

Good Hitel

Customer review rating 1.5/5

Aaron Business - Confirmed reviews ALL

Hotel restaurant was using a reduced menu which was pizza or sandwich only. No explanation as to why.

Dear Aaron, Thank you for sharing your feedback. We apologize for the limited menu during your visit and for not providing an explanation. We understand how this may have been disappointing. Your comments about the sausages are noted, and we will certainly review this with our team to ensure we maintain the quality of our dishes. We appreciate you bringing this to our attention and hope you'll give us another chance to provide a better experience in the future. Kind regards, Monika

Perfect stay

Customer review rating 5.0/5

Janet H. Couples - Confirmed reviews ALL

Always a warm welcome, wonderful staff who treat you as a friend whilst maintaining the professionalism the company expects.

Dear Janet, Thank you so much for your kind words! We're thrilled to hear that you always feel welcomed and well taken care of. It’s fantastic to know that Vanitha and George consistently go above and beyond to provide exceptional service. We truly appreciate your feedback and are grateful to have such dedicated staff members on our team. We look forward to continuing to serve you with the same level of professionalism and warmth! Kind regards Monika

location is perfect to explore York

Customer review rating 5.0/5

Chris Business - Confirmed reviews ALL

High quality service and experience

Dear Chris, Thank you for your wonderful review! We're so glad to hear that our location made it easy for you to explore York. It's also fantastic to know that you enjoyed the high-quality service and experience we strive to provide. We truly appreciate your feedback and hope to welcome you back again soon! Kind regards, Monika

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Other web-users rate our hotel

  • 2,005 reviews 9.3/10 Location
  • 2,726 reviews 7.2/10 Room
  • 2,419 reviews 9.1/10 Service
  • 42 reviews 6.9/10 WiFi
  • 1,358 reviews 6.2/10 Cleanliness
  • 1,052 reviews 9/10 Breakfast
  • 615 reviews 4.7/10 Value
  • 515 reviews 4.6/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.