Novotel York Centre 4 stars

Customer review rating (ALL Rating) 4.5/5 3,256 reviews

Best price
guarantee
Novotel York Centre - Image 1
Novotel York Centre - Image 2
Novotel York Centre - Image 3
Novotel York Centre - Image 4
Fishergate, YO10 4FD YORK, United Kingdom

Description

Hotel extras

  • Onsite parking from £17.00 per night, Pet Friendly

  • Swimming pool & Sauna opened on 20th June 2024. Please pre- book to use

  • ALL Loyalty Lounge available for Gold Members upwards. Contact us on h0949@accor.com to book

  • Choice of flexible meeting rooms for events that work

  • Family Rooms available for 3 or 4 people

Our accommodation(s)

Hotel location

Novotel York Centre

Fishergate
YO10 4FD YORK
United Kingdom

GPS:53.952728, -1.077586

Telephone
Fax +44 1904 610925

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,256 reviews

TripAdvisor Rating  3.8/5  3,870 reviews

lovely hotele

TripAdvisor rating 5.0/5

Josh V TripAdvisor review

lovely hotel, good to relax and visit beautiful York. I will be definitely back to this hotel. team 10/10 . Room clean and good brekky

Customer review rating 4.0/5

Helen E. Families - Confirmed reviews ALL

The staff at breakfast were so lovely and kind, went over and above to ensure we had a great start to the day. Room was okay. Hard floor (very odd) which was loud and you could clearly hear the people in the above room. Please note the car park code changes daily - we weren't told that and had to run back in the rain when we couldn't get out. On the whole it was fine. Only fine. Great location, 5-10 mins to the shops and markets.

Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that our team made a positive impression during breakfast and that you found our location convenient for the Christmas markets. We acknowledge your concerns regarding the room's flooring and noise levels from above. We understand how important a comfortable environment is for our guests. Additionally, we apologize for the oversight regarding the car park code; this information is typically provided at check-in to ensure a smooth experience. Your comments will be reviewed to enhance our service. Thank you once again for your valuable insights. Kind regards, Novotel York Centre

Customer review rating 4.5/5

Caroline M. Families - Confirmed reviews ALL

All of the staff in the hotel were very friendly helpful and polite. We stayed two nights and enjoyed a lovely breakfast each morning. I would recommend this hotel to friends and family.

Thank you for your kind words regarding our staff and breakfast offerings. We are delighted to hear that you enjoyed your stay and would recommend us to others. Your feedback is greatly appreciated. Goodbye, and best wishes, Novotel York Centre

Customer review rating 4.5/5

Mervyn H. Couples - Confirmed reviews ALL

Our annual trip to York for the Christmas Market and our stay at Novotel as good as expected. Always pleasant and helpful staff from the minute we arrive until departure. Thank you.

Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you really enjoyed your stay and that our team made a positive impression. We look forward to welcoming you back for your next visit to York. Kind regards Peter

Customer review rating 3.0/5

John G. Couples - Confirmed reviews ALL

The bedroom acoustics need attention as the foot noise from the room above was very loud. The view from our room was a over the bin store.

Thank you for sharing your feedback. We are sorry if your fast check-in online was missed by our team, and we will certainly look into why this happened. Please accept our apologies if you experienced any noise disturbance through the night - our team are available 24 hours a day should assistance be needed. We’re also grateful for your comments regarding the bedroom acoustics and the view from your room. Your observations help us understand where improvements are needed, and we will review these points with our management team. Thank you again for taking the time to provide your review, and we hope to have the chance to welcome you back for a smoother and more comfortable stay. Kind regards Peter

In partnership with TripAdvisor

Other web-users rate our hotel

  • 2,217 reviews 9.1/10 Location
  • 2,912 reviews 6.9/10 Room
  • 2,673 reviews 8.9/10 Service
  • 30 reviews 7.3/10 WiFi
  • 1,508 reviews 6.2/10 Cleanliness
  • 1,222 reviews 8.9/10 Breakfast
  • 734 reviews 7.6/10 Pool
  • 662 reviews 4.7/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in York

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.