Novotel York Centre 4 stars

Customer review rating (ALL Rating) 4.3/5 3,652 reviews

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ALLSAFE approved hotel

Hotel extras

  • Onsite parking from £15.00 per night, Pet Friendly

  • Swimming pool currently closed for refurbishment

  • Elegant, modern restaurant, relaxed dining

  • Choice of flexible meeting rooms for events that work

  • Family Rooms available for 3 or 4 people

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

Novotel York Centre

United Kingdom

GPS:53.952728, -1.077586

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service


Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,652 reviews

TripAdvisor Rating  4.0/5  3,677 reviews

Fantastic staff

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

Lovely place to stay.

Thank you very much for your kind words about our staff and your stay with us. We are delighted to hear that you had a pleasant experience here at Novotel York Centre. Our team works hard to make sure that everyone experiences a warm and hospitable atmosphere from the moment they arrive, and it's great to hear that we achieved this for you. We appreciate your feedback. Thank you for staying with us! Kind regards, Nadiia

Well located

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Hotel in general was excellent but we would have preferred a bath instead of shower due to personal preference which was unavailable, no shower hand/safety rail which we really could have done with

Great location

Customer review rating 5.0/5

Lancashire L. Couples - Confirmed reviews ALL

Birthday break - great room, ample parking, in site restaurant (fabulous food)

Dear Lancashire l., Thank you for taking the time to review your stay with us here at Novotel York Centre. We are glad that you enjoyed the location and our rooms as well as the dining experience in our restaurant . It is comments like yours that give us the encouragement to continue striving for excellence in hospitality. We appreciate your feedback and hope that you will stay with us again in the future. Sincerely, Nadiia

Cold Room

Customer review rating 2.5/5

Anonymous Couples - Confirmed reviews ALL

Room was chilly and heating controls did not seem to work. We mentioned this to reception who then brought us a so-called "heater" but this only blew out cold air!!! As we out for much of the day, we gave up at this point and put up with the temperature! At least there was an extra quilt in the room which made the bed cosy for sleeping in.

Comfortable hotel in good location

Customer review rating 4.5/5

Bill W. Couples - Confirmed reviews ALL

Stay for Xmas shopping and dinner at the Ivy. Good location and comfortable with spacious,secure parking.

Dear Bill W., Thank you for staying with us at the Novotel York Centre and leaving us a review. We are delighted to hear that you enjoyed your stay and found our location convenient for your Christmas shopping and dinner at The Ivy. We are pleased to know that you found our rooms comfortable and parking secure. At Novotel, we are committed to offering all guests the best experience possible during their stay with us, from friendly service to comfortable rooms. Your feedback is invaluable for this process and we thank you for taking the time to share it with us. We look forward to welcoming you back again soon! Sincerely, Nadiia

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Other web-users rate our hotel

  • 2,272 reviews 9.3/10 Location
  • 3,364 reviews 6.7/10 Room
  • 3,020 reviews 8.8/10 Service
  • 45 reviews 4.4/10 WiFi
  • 1,752 reviews 4.8/10 Cleanliness
  • 1,371 reviews 8.9/10 Breakfast
  • 908 reviews 5.8/10 Amenities
  • 713 reviews 4.4/10 Value

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