Novotel York Centre Hotel 4 stars

TripAdvisor rating 4.0/5 3,160 reviews
Novotel York Centre
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+ 24 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Indoor heated pool with natural light

  • Lavish hot breakfast buffet

  • Elegant, modern restaurant, relaxed dining

  • Choice of flexible rooms for events that work

  • Lobby video games for kids big and small

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • PorterPaying
Leisure and activities
  • Indoor heated pool
  • Babysitting on request
  • Boat excursions (Nearby)
  • Bike rack facilities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel York Centre

Fishergate
YO10 4FD
york
united kingdom

Tel: +441133969004

Fax: (+44)1904/610925

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    LEEDS BRADFORD At 50km / 31.25 miles

  • By plane

    MANCHESTER At 136km / 85 miles

  • By plane

    SHEFFIELD AIROPRT At 93.33km / 58 miles

  • By boat

    HULL At 60km / 37.5 miles

  • By boat

    NEWCASTLE At 140.81km / 87.5 miles

  • By helicopter

    YORK RACE COURSE HELIPAD At 1.61km / 1 miles

  • By helicopter

    YORK RACECOURSE At 1.61km / 1 miles

  • By car

    A19 At 0.1km / 0.06 miles

  • By car

    A64 At 3.22km / 2 miles

  • By car

    AIM/A19 At 20km / 12.5 miles

  • By train

    LEEDS At 32.18km / 20 miles

  • By train

    YORK STATION At 1.61km / 1 miles

GPS :53.952728, -1.077586

Our accommodations

Enjoy modern decor and ergonomic comfort. Queen bed, en-suite bath or shower, sofa bed, large flexible work area, complimentary WIFI access, 32'' LCD TV, hairdryer, iron, laptop safe, fridge, tea/coffee, Up to 2 adults and 2 children. Enjoy modern decor and ergonomic comfort. Queen bed, en-suite bath or shower, sofa bed, large flexible work area, complimentary WIFI access, 32'' LCD TV, hairdryer, iron, laptop safe, fridge, tea/coffee, Up to 2 adults and 1 child.

Superior room with 1 queen size bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering(...)

Superior room with 1 queen size bed and a sofa

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering(...)

Family Room with 1 queen size bed and 1 convertible double sofa

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering(...)

Superior room with 2 single beds and 1 sofa

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering(...)

Executive room with 1 queen size bed and 1 single sofa

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering(...)

Deluxe Executive with 1 queen size bed and 1 single sofa

  • Max. number of persons: 3

Junior Suite with 1 queen size bed and 1 convertible double sofa

  • Max. number of persons: 4

Our restaurants and bars

RESTAURANT

Type of cuisine: International

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Lunch

12:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 20:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 200

  • Maximum capacity: 210 people

  • Maximum banquet capacity: 140 people

Find out more

Our guest reviews for
Novotel York Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

10,017 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,160 reviews

Good staff and location awful housekeeping

Customer review rating 4.3/5

Steve Couples - 10/01/2020 Confirmed reviews ALL

4 attempts over 2 days to get room set up properly. Really not good enough.

Great and comfotable with a great breakfast

Customer review rating 4.3/5

Stephen R. Couples - 10/01/2020 Confirmed reviews ALL

Relaxing no stress comfortable room

Excellent

Customer review rating 4.3/5

Gary S. Couples - 10/01/2020 Confirmed reviews ALL

Excellent stay, staff very friendly and helpful

Late Christmas catchup

Customer review rating 4.3/5

By T. B. Families - 10/01/2020 Confirmed reviews ALL

Main area redecorated nicely, even if it wasn’t to the taste of some party members. Good breakfast selection for one gluten and diary free member and an acceptable breakfast choice for a vegan. Housekeeping need to learn about security. We came back from breakfast on our checkout day to find our door open, complete with luggage on display to the corridor (well before checkout time) and the housekeep said he thought we had checked out (leaving our luggage?). Not everything ‘valuable’ would fit in the tiny safe.

A nice get away

Customer review rating 4.3/5

Su B. Couples - 10/01/2020 Confirmed reviews ALL

I stayed here after a long christmas to get away from family, the hotel was full off staff that were happy to help with all my needs. Nothing was too much hassle. The room was spacious and clean, breakfast was warm and just what i needed to start the day. You are only max 10 min walk away from the city which made it super convenient! Loved the stay

Mrs v f.

Customer review rating 4.3/5

Valerie F. Families - 10/01/2020 Confirmed reviews ALL

Great stay lovely room breakfast great staff very friendly only problem was they forgot to give us code for car park otherwise great stay.

Nice stay- could have been better

Customer review rating 4.3/5

Emma W. Families - 10/01/2020 Confirmed reviews ALL

Stayed overnight with two young children, hoping to use the pool and facilities. Initial impressions were good, although I had checked in online, so had no idea why I was now having to queue to check in?! Nice but small area for children to play- I think they could go the extra mile and convert the other recess into a children's area too as that was a bit redundant. We loved being able to enjoy a drink in peace while they played in sight- that was nicely thought through. The pool drops off to quite deep quite unexpectedly. I actually fell back into the deeper section with my daughter in my arms. There were no towels to use, despite two requests and staff having let us into the changing rooms in the first place and they must have spotted that. Restaurant was great and menu was fab for children. The room was very cold, but I understand that is standard for this hotel.

Novotel York stay

Customer review rating 4.3/5

Steve Couples - 09/01/2020 Confirmed reviews ALL

Clean, well kept room with a great restaurant and bar.

Great location, friendly and helpful staff.

Customer review rating 4.3/5

Alan Business - 09/01/2020 Confirmed reviews ALL

Excellent, slight confusion over room numbering but generally a very pleasant stay.

Dear ALAN, We very much appreciate your comments regarding your stay at the Novotel York Centre. It is always a pleasure to receive positive feedback. I will share your comments with the team; your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please feel free to share your experience on Trip Advisor at https://tinyurl.com/y2u3jnm2 Thank you again for sharing your experience, and for staying with us; we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca

Mrs

Customer review rating 4.3/5

Barry Couples - 09/01/2020 Confirmed reviews ALL

Staff very pleasant, food really nice , rooms nice n clean with everything you need , close to town centre , really enjoyed it will be back again .

Dear SHARON, We very much appreciate your comments regarding your stay at the Novotel York Centre. It is always a pleasure to receive positive feedback. I will share your comments with the team; your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please feel free to share your experience on Trip Advisor at https://tinyurl.com/y2u3jnm2 Thank you again for sharing your experience, and for staying with us; we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca

Perfect stay, Lovely Hotel

Customer review rating 4.3/5

Mr G. Couples - 09/01/2020 Confirmed reviews ALL

A good spacious room. Nice large TV. Breakfast had everything you could need and more besides.

Dear GARY, We very much appreciate your comments regarding your stay at the Novotel York Centre. It is always a pleasure to receive positive feedback. I will share your comments with the team; your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please feel free to share your experience on Trip Advisor at https://tinyurl.com/y2u3jnm2 Thank you again for sharing your experience, and for staying with us; we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca

Absolutely amazing, best New Years get away

Customer review rating 4.3/5

George H. Families - 09/01/2020 Confirmed reviews ALL

Amazing staff, amazing rooms, amazing location! Overall:amazing!

Dear GEORGE, We very much appreciate your comments regarding your stay at the Novotel York Centre. It is always a pleasure to receive positive feedback. I will share your comments with the team; your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please feel free to share your experience on Trip Advisor at https://tinyurl.com/y2u3jnm2 Thank you again for sharing your experience, and for staying with us; we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca

Great hospitality, some tweaks needed!

Customer review rating 4.3/5

Richard H. Families - 09/01/2020 Confirmed reviews ALL

Welcoming and couldn’t do enough. Great hospitality Couple of niggles - air con / heating didn’t work, shard of glass on bedroom floor / plug in bathroom sink emitting nasty smell / charged a £5 room service fee when reception offered to bring some water up to our room when they had ran out! Would have easily been a 10/10 if the niggles were not there!

Very enjoyable

Customer review rating 4.3/5

Geoff G. Couples - 08/01/2020 Confirmed reviews ALL

It was good easy to get to from A1 nice river walk to city centre great accommodation and breakfast

Unclean

Customer review rating 4.3/5

Michael H. Couples - 08/01/2020 Confirmed reviews ALL

The towels in the bathroom stank and were stained. There was mould and mildew on and around the Bath. The bedsheets didn't fit the bed. The carpet was stained. The toiletries were not replenished when housekeeping came around

Dear Michael, Thank you for taking the time to tell us about your experience at the Novotel York Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kai

Great Location for a Break in York

TripAdvisor rating 4.0/5

Tom F Family - 08/01/2020 TripAdvisor review

Great location for a family break in the lovely city of York - this was our 3rd visit since Oct-18. Great riverside walk into the centre of the city - use this rather than the main road, peaceful, scenic and faster with no traffic. There have been some excellent improvements made to the hotel since our last stay - The Bar, Lounge and Breakfast area has been completely remodeled and refurbished , which makes the space more usable. Some positive changes to the changing areas for the pool... The pool is small, but fantastic if you make use of it at quieter times. Our room on the 4th Floor was also completely refurbished - a deluxe executive room, which was comfortable for 2 adults and our 8yr old daughter. Some things were the same from our previous visits - great, friendly service and a warm welcome both to the hotel and to the bar /breakfast every day. Will definitely come back again for our next visit to York - which we love for the historical sights, places of interest to visit, great bars and restaurants and a great atmosphere around the compact city.

Excellent Staff

Customer review rating 4.3/5

Dr I. M. Solo - 07/01/2020 Confirmed reviews ALL

Seamless from checking in to checking out. Staff go the extra mile and are a credit to the hotel and manager

Dear IAIN, We very much appreciate your comments regarding your stay at the Novotel York Centre. It is always a pleasure to receive positive feedback. I will share your comments with the team; your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please feel free to share your experience on Trip Advisor at https://tinyurl.com/y2u3jnm2 Thank you again for sharing your experience, and for staying with us; we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca

excellent

Customer review rating 4.3/5

Roy R. Couples - 07/01/2020 Confirmed reviews ALL

very enjoyable and could have easily stayed longer than the one night we were able to. are used to Novotel stays anyhow, and would certainly stay at this one again. had a good Friday night in all and we were both very happy with our stay finding the staff very helpful and professional.

Dear ROY, We very much appreciate your comments regarding your stay at the Novotel York Centre. It is always a pleasure to receive positive feedback. I will share your comments with the team; your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please feel free to share your experience on Trip Advisor at https://tinyurl.com/y2u3jnm2 Thank you again for sharing your experience, and for staying with us; we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca

Fairly good stay

Customer review rating 4.3/5

Seamus Families - 07/01/2020 Confirmed reviews ALL

Stay was good,room wasnt perfectly clean,lot of dust,swimming pool changing area not ideal at all,water in pool should be higher but was a great temperature

Excellent and pleasant stay

Customer review rating 4.3/5

Tom C. Families - 07/01/2020 Confirmed reviews ALL

From check-in to departure we had a great time. The staff were professional, chatty and approachable and all seemed to enjoy working there. The refurbished downstairs area is lovely too. Felix at reception was particularly amenable.

Dear TOM, We very much appreciate your comments regarding your stay at the Novotel York Centre. It is always a pleasure to receive positive feedback. I will share your comments with Felix and the rest of the team; your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please feel free to share your experience on Trip Advisor at https://tinyurl.com/y2u3jnm2 Thank you again for sharing your experience, and for staying with us; we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca
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