Novotel York Centre

Nice modern well equipped comfortable room with walk in shower. Large wall mounted TV, tea and coffee making facilities with the milk/creamer pods in a small fridge, room safe, hair dryer and iron/ironing board. Check in and out was easy, We did not have breakfast because we had made other plans. Great base for exploring the city and the hotel's own car park next to the hotel was a great plus in York even thought you had to pay £14 for 24 hours+ (hotel seemed quite liberal about how long you stay in their car park and once you paid the fee you could come and go as many times as you like). Read previous reviews and criticisms, Yes there was scaffolding around the hotel during our stay but we were forewarned on the website. Yes the WC was separate to the bathroom which we thought was ok. Yes we did notice one or two dirty marks on the rooms carpets that you would have to put down to previous guests, But overall the room/bathroom seemed clean (if we were in any doubt we witnessed the cleaners on their hands and knees scrubbing the floor of other rooms). Our only criticism was the duvet seemed a bit tired and thin. We ate out in York but we did hear from another guest that the hotel restaurant was suffering staff shortages that particular Sunday night and only an extremely limited menu was available rumoured to be only Pizzas. But we overall had a nice stay and it suited our personal needs.

Excellent. The room was upgraded through the member scheme.

We stayed for 2 nights in November. Upon arrival we noticed there was scaffolding around the building. There were notices in the building that there would be building work ongoing, however, I don't believe that this was mentioned when we booked or on any subsequent e-mails. We were staying on the 4th floor and had to keep our curtains closed on both mornings whilst we got ready as workmen were walking up and down the scaffolding and could clearly see into our room. For some reason you need to book to go swimming and when we tried to do this, the time we wanted was unavailable so we were unable to make use of the pool. The hotel is in a good location, only a 10 minute walk into the centre of York. The room was nice and our bed was comfortable. We had breakfast which was a self serve buffet. The foods options were plentiful and in general, very tasty.

One night stay for Christmas Shopping. Friendly reception staff, nice comfortable room, good pool andmodern decor throughout. Disappointed with restaurant service for evening meal, 35 minute wait for food and even longer for drinks..Breakfast buffet, cereal dispensers faulty, even after running repair by staff member, hot buffet slow to top up/replace cooked items..our stay let down by the restaurant service and facilties. Shame it wouldn't take much to put things right like yhey used to be here.

Stayed for 2 nights at this hotel. Great location if a little expensive as the rooms are not much different to Premier Inn. Good friendly staff though. Bar is very expensive as is the parking at £14.50 per day