Novotel York Centre 4 stars

Customer review rating (ALL Rating) 4.5/5 3,293 reviews

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Description

Hotel extras

  • Onsite parking from £19.00 per night, Pet Friendly

  • Swimming pool & Sauna opened on 20th June 2024. Please pre- book to use

  • ALL Loyalty Lounge available for Gold Members upwards. Contact us on h0949@accor.com to book

  • Choice of flexible meeting rooms for events that work

  • Family Rooms available for 3 or 4 people

Our accommodation(s)

Hotel location

Novotel York Centre

Fishergate
YO10 4FD YORK
United Kingdom

GPS:53.952728, -1.077586

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,293 reviews

TripAdvisor Rating  3.8/5  3,873 reviews

Customer review rating 4.5/5

Janet B. Families - Confirmed reviews ALL

My third stay in this hotel, always reliably comfortable and with really helpful staff.

Customer review rating 1.5/5

Claudene S. Business - Confirmed reviews ALL

The person on check in bombarded us with repeated questions. My request for early check in and late check out even for payment was difficult and the person was unpleasant The room was dirty and when my daughter used a towel to wipe the floor it ended up brown. The couch in the room was broken

Superb food, great location, sublime room

TripAdvisor rating 5.0/5

281rowenac TripAdvisor review

Superb room, no executive rooms left so got upgraded to a junior suite which was just divine, easy to find hotel whilst driving, restaurant food was sublime and they catered for my husbands gluten intolerance by making him two separate meals, one at dinner and one at breakfast. Couldn’t be nicer and more welcoming staff.

Nice hotel but not the best service

TripAdvisor rating 4.0/5

ATM_Liverpool TripAdvisor review

Stayed here for one night for the first time. It’s a nice hotel , very modern and convenient for the city which is just a 10 minute walk (if that) away. Location is good. The lobby area is really nice and inviting with comfy seats, nice bar and welcoming atmosphere we enjoyed having a drink in. The receptionists were not really the friendliest or helpful - seemed a bit confused. I asked for a late check out that was agree on the evening of the stay and the following day had the cleaner knocking on the door , the card stopped working so was locked out the room and lift after I used the pool , oh and when i told them said they had no record of the late check out! . Happy hour was good at the bar decent pricing. Pool was very small but pleasant I booked a swim in the morning and was the only one there and the sauna too. Room was nice , same decor as all Novotel very modern and a comfy bed and pillows. I was annoyed at the noise in the corridor in the morning the cleaners were shouting , laughing , banging things and I got the distinct impression it was to get me out of the room despite my request as a silver member for the late check out . In summary nice hotel but not the best service!

Customer review rating 5.0/5

Andy L. Business - Confirmed reviews ALL

from check in to check out, thourougly enjoyable, comfy beds and greated with a warm smile.

Thank you for your kind feedback regarding your recent stay. We are delighted to hear that our team made your experience warm and welcoming and that you enjoyed the ambiance and comfort of our beds. Kind regards, Peter

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Other web-users rate our hotel

  • 2,202 reviews 9.2/10 Location
  • 2,923 reviews 6.9/10 Room
  • 2,698 reviews 8.9/10 Service
  • 30 reviews 6.8/10 WiFi
  • 1,513 reviews 6.3/10 Cleanliness
  • 1,229 reviews 8.9/10 Breakfast
  • 745 reviews 7.6/10 Pool
  • 661 reviews 4.6/10 Value

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