Novotel York Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 3,248 reviews

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Hotel extras

  • Onsite parking from £16.50 per night, Pet Friendly

  • Swimming pool & Sauna opens on 20th June 2024. Please pre- book to use

  • Elegant, modern restaurant, relaxed dining

  • Choice of flexible meeting rooms for events that work

  • Family Rooms available for 3 or 4 people

Our accommodation(s)

Hotel location

Novotel York Centre

United Kingdom

GPS:53.952728, -1.077586

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service


Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,248 reviews

TripAdvisor Rating  4.0/5  3,721 reviews

good stay

Customer review rating 4.5/5

Abigail Families - Confirmed reviews ALL

the hotel was clean, staff were helpful, and food selections for breakfast were sufficient, appreciated having the pool and dry sauna after long days of touring York.

Dear Abigail, we are delighted to hear about your positive experience at our hotel. Thank you for appreciating our cleanliness, helpful staff, and breakfast selections. We are glad you enjoyed the pool and dry sauna after your long days of touring York. We look forward to welcoming you back soon. Best regards, Emma Novotel York Centre.

Lovely room and some excellent Staff

Customer review rating 5.0/5

Judith S. Solo - Confirmed reviews ALL

2 days with my dog meeting relatives so we could relax, eat, chat in a perfect ambience

Dear Judith S., we are delighted to hear that you enjoyed your stay with us and found our rooms lovely and our staff excellent. We strive to provide a perfect ambience for our guests to relax and enjoy their time. Looking forward to welcoming you back soon. Best regards, Novotel York Centre

Maintenance in rooms needs to be addressed

Customer review rating 1.5/5

Cheryl S. Families - Confirmed reviews ALL

Air con didn’t work in room had to move then the next room tv didn’t work was asked to move again ! The following day , which I didn’t as I had already changed rooms once , so disappointed

Dear Cheryl S., We apologize for the inconvenience you experienced with the maintenance issues in your room. Your feedback is valuable, and we will address these issues to ensure a better experience for our guests. We hope to welcome you back for an improved stay. Kind regards, Emma Novotel York Centre

Intrusive post-stay surveys are a big negative

Customer review rating 4.5/5

Chris Couples - Confirmed reviews ALL

The staff are very friendly and efficient. I dislike being nagged for reviews after the event.

Dear Chris, We appreciate your kind words about our friendly and efficient staff. We understand your concern about post-stay surveys and will take this into consideration. Thank you for sharing your feedback. Best regards, Emma Novotel York Centre

Great location good parking

Customer review rating 4.0/5

Jonathan Couples - Confirmed reviews ALL

Nice hotel, decent breakfast and easy to drive to and park. Bonus being dog friendly.

Dear Jonathan, Thank you so much for your kind review! We're thrilled to hear that you enjoyed your stay with us and appreciated our breakfast and convenient parking. We're also glad that our dog-friendly policy added to your positive experience. We look forward to welcoming you back! Sincerely, Monika

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Other web-users rate our hotel

  • 2,080 reviews 9.3/10 Location
  • 3,013 reviews 6.9/10 Room
  • 2,569 reviews 8.9/10 Service
  • 51 reviews 6.4/10 WiFi
  • 1,541 reviews 5.2/10 Cleanliness
  • 1,142 reviews 8.9/10 Breakfast
  • 661 reviews 4.5/10 Value
  • 529 reviews 2.7/10 Pool

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