Mercure Livingston Hotel 3 stars

Customer review rating (ALL Rating) 4.0/5 576 reviews

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Mercure Livingston Hotel - Image 1
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Almondview, Livingston, EH54 6QB EDINBURGH, United Kingdom

Description

Hotel extras

  • In-house restaurant serving international and British classics

  • Next to Livingston Designer Outlet (Scotland's largest designer outlet)

  • Edinburgh Airport and two rail stations nearby

  • Complimentary on-site parking for all guests

Our accommodation(s)

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Hotel location

Mercure Livingston Hotel

Almondview, Livingston
EH54 6QB EDINBURGH
United Kingdom

GPS:55.88556, -3.505529

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE BRASSERIE

Non contractual photo

The Brasserie offers traditional and internationally inspired cuisine, delicious desserts and a selection of fine wines to compliment your meal. In a relaxed atmosphere for an enjoyable dining experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  576 reviews

TripAdvisor Rating  3.5/5  929 reviews

Very dated, does the job; just…

TripAdvisor rating 2.0/5

Cameron M Business - TripAdvisor review

I came here for one night on a work trip, from the photos online I expected the hotel to be nothing fancy but did not expect it to be as bad as it was. The staff were very pleasant and helpful and the general look of the lobby was dated albeit pleasant. The issue I had was as soon as you left the lobby/restaurant area, the hotel looked terrible, the hallway had a faded dirty carpet and a stale smell in the air. The room was no better, the toilet floor was stained around the toilet itself, the door in the bathroom had a chunk out of it, the wallpaper was scraped off in places and the room generally looked like it hadn’t been furnished since the 90s. I was very tired on arrival and had no issue sleeping as the bed was clean and comfortable enough. However there was an unpleasant “old” smell in the room, and the heater in the room made banging noises throughout the evening. To summarise, nice staff, decent breakfast facilities and decent quality food. Hotel condition in hallways and rooms, the worst I’ve seen in the UK.

Dear Cameron, Thankyou for your feedback, all of which is appreciated and shared with the team. We are pleased that overall you had a comfortable and pleasant trip in a friendly environment. Regards Jillian Leven Mercure Livingston

Comfortable stay

Customer review rating 3.5/5

Phillip F. Solo - Confirmed reviews ALL

Helpful staff, comfortable bed & good nights sleep. Would of preferred cooked breakfast from kitchen not buffet under lights.

Dear Phillip F., We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jillian Leven Mercure Livingston

Great staff

Customer review rating 5.0/5

Irene Couples - Confirmed reviews ALL

We were there for a murder mystery evening which we thoroughly enjoyed. Definitely made better by the experience of the hotel stay itself. Staff were lovely and so helpful. Dinner was delicious, room comfortable. One suggestion would be to have some bottled water in the room?

Dear Irene P., We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jillian Leven Mercure Livingston

Terrible supervisor!

TripAdvisor rating 1.0/5

Callum T Business - TripAdvisor review

Terrible supervisor! Lewis mcalpine accused me of lying over a bottle of water that I left on the bar, he started arguing with me over it after I walked away for 5 minutes, if it wasn’t for the waitress joy who realised I didn’t take it with me after paying my bill and paying £4.00 for a bottle of water to take back to my room, he wouldn’t have give it back to me. He even asked me an hour before to leave a good review online after I just met him, what a joke. Also I left a sign on my door asking for my room to not be cleaned while I was in work but they cleaned it anyway and moved all my personal belonging around and a £1 coin went missing.

Dear Callum T, Thankyou for your response, please be assured this will be forwarded on. Regards Jillian Leven Mercure Livingston

Great stay

Customer review rating 5.0/5

Kieran W. Couples - Confirmed reviews ALL

Helpful staff, lovely food, great time!

Dear Kieran W., We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jillian Leven Mercure Livingston

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Other web-users rate our hotel

  • 339 reviews 9.3/10 Location
  • 748 reviews 6.4/10 Room
  • 869 reviews 8.9/10 Service
  • 46 reviews 2.7/10 WiFi
  • 306 reviews 7.3/10 Cleanliness
  • 283 reviews 3.4/10 Vibe
  • 274 reviews 7.6/10 Breakfast
  • 260 reviews 2.5/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.