Mercure Livingston Hotel 3 stars

Customer review rating (ALL Rating) 4.0/5 671 reviews

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Description

Hotel extras

  • In-house restaurant serving international and British classics

  • Next to Livingston Designer Outlet (Scotland's largest designer outlet)

  • Edinburgh Airport and two rail stations nearby

  • Complimentary on-site parking for all guests

Our accommodation(s)

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Hotel location

Mercure Livingston Hotel

Almondview, Livingston
EH54 6QB EDINBURGH
United Kingdom

GPS:55.88556, -3.505529

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE BRASSERIE

Non contractual photo

The Brasserie offers traditional and internationally inspired cuisine, delicious desserts and a selection of fine wines to compliment your meal. In a relaxed atmosphere for an enjoyable dining experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  671 reviews

Customer review rating 4.0/5

Paul N. Business - Confirmed reviews ALL

Nothing was too difficult for staff.

Dear Guest, Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Livingston Hotel

Customer review rating 5.0/5

Karen C. Couples - Confirmed reviews ALL

Friendly staff and very comfortable stay

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Livingston Hotel

Customer review rating 3.0/5

Mark B. Business - Confirmed reviews ALL

Only one bar of signal with EE and the hotel WiFi is 2mb at best - not even stable enough to do Teams audio call

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Mercure Livingston Hotel

Customer review rating 3.5/5

Roy C. Business - Confirmed reviews ALL

The hotel itself was fine, really great location, good parking etc Its showing its age in places, a bit dated but it was clean , the room was spacious and the bed was very comfortable. Then sadly a couple of negatives.. The Wifi !!!! or lack of... Not really expected in this day and age but the Wifi was found slower than the slowest making any necessary Internet activities unbearable. The front desk suggested connecting to a server called "Conference" but this had no benefit and found with exactly the same Slow speed., Unreliable and continually disconnecting The background noise in the room was quite loud.. from early morning when upstairs residents were waking through to the early hours when they retire , their footsteps as they traverse around causes squeeks and creaks to the floorboards.. Other than that-- all was good

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Mercure Livingston Hotel

Customer review rating 4.5/5

Lee C. Business - Confirmed reviews ALL

Firstly, the booking system you have is a customer deterrent. You seem to use a USA based provider, and my credit card flags it as fraud. That's not very good for business is it. I thus had to book via Booking.com, which probably costs you 20%. The site was excellent, room clean and good shower. The bun fight for breakfast was interesting, and it shows you are very busy.

Dear Guest, Thank you for taking the time to share your feedback, all of which is greatly appreciated and shared with the team. We hope that next time you are in the area you choose to stay with us again. Sincerely, Mercure Livingston Hotel

Other web-users rate our hotel

  • 544 reviews 9.4/10 Location
  • 992 reviews 6.3/10 Room
  • 1,282 reviews 9.2/10 Service
  • 86 reviews 1.9/10 WiFi
  • 459 reviews 7.3/10 Cleanliness
  • 383 reviews 3.3/10 Vibe
  • 373 reviews 7.8/10 Breakfast
  • 293 reviews 2.9/10 Amenities

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