Mercure Livingston Hotel

Mercure Livingston Hotel 3 stars

Customer review rating (ALL Rating) 3.9/5 320 reviews

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Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • In-house restaurant serving international and British classics

  • Feel Good Health Club with gym, sauna and heated pool

  • Edinburgh Airport and two rail stations nearby

  • Complimentary on-site parking for all guests

ALLSAFE approved hotel

Hotel location

Mercure Livingston Hotel

Almondview, Livingston
EH54 6QB EDINBURGH
United Kingdom

GPS:55.88556, -3.505529

Telephone +44 1506 551950

Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

THE BRASSERIE Non contractual photo

The Brasserie offers traditional and internationally inspired cuisine, delicious desserts and a selection of fine wines to compliment your meal. In a relaxed atmosphere for an enjoyable dining experience.

Our accommodation(s)

All bedrooms feature a flat-screen TV and complimentary high speed WiFi. Three-quarters of our 120 rooms have views of the lawns and courtyard garden. Our interconnecting rooms are convenient for families. In privilege rooms you'll enjoy a Nespress o coffee machine, newspaper, robe and slippers.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  320 reviews

TripAdvisor Rating  3.5/5  781 reviews

Good location, quiet and clean

Customer review rating 3.0/5

Mrs D. Families - Confirmed reviews ALL

A great location for the shopping centre next door, easy to find. Room was clean and quiet but much updating in the hotel is needed to reflect the nightly price. Staff were welcoming and helpful. We were disappointed to find the pool was shut. Breakfast was very good, large selection. Service in bar was quick.

Dear E., Thank you for taking the time to tell us about your experience at the Mercure Livingston Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stepan Salata Front Office Manager

Very shabby. Pool closed. Bar closed early.

Customer review rating 2.5/5

Jakky W. Families - Confirmed reviews ALL

The location was perfect for us for a shopping trip. We asked about the pool but was told it was closed. Went out again in the evening, returned about 10.15 and the bar was closed. Room very shabby. Carpet was threadbare, it smelled (used a spray deodorant to try to mask the smell). The pillow cases has marks on them. Overall, we just used the room to sleep in and have a quick shower before leaving. Didn’t do breakfast due to such a disappointing environment.

Dear Jacqueline, Thank you for taking the time to tell us about your experience at the Mercure Livingston Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stepan Salata

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

No issues but needs updating, expensive for a very run down hotel.

Dear Caroline H., Thank you for taking the time to tell us about your experience at the Mercure Livingston Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jillian Leven

Good location

Customer review rating 5.0/5

Roma Couples - Confirmed reviews ALL

Had a problem with the people I had booked hotel with. The lovely reception team went above and beyond to sort it out. I don't think I would have been able to!

Dear Roma O., We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jillian Leven

Very tired and needs updated

Customer review rating 1.0/5

Stacey S. Families - Confirmed reviews ALL

Was very disappointed, our room was very dated and there was a chair that was covered in rips and holes We was not informed that this hotel was full of refugees , breakfast was ok, good selection but the other residents used there hands rather than utensils provided to pick up foods etc There was no body wash left in the dispenser Was very poor would not recommend or return

Dear Stacey S., Thank you for taking the time to tell us about your experience at the Mercure Livingston Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jillian Leven

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Other web-users rate our hotel

  • 141 reviews 9.2/10 Location
  • 413 reviews 5.9/10 Room
  • 433 reviews 9/10 Service
  • 18 reviews 5.6/10 WiFi
  • 178 reviews 6.2/10 Cleanliness
  • 136 reviews 7.9/10 Breakfast
  • 133 reviews 2.5/10 Amenities
  • 132 reviews 2.7/10 Vibe

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