Mercure Livingston Hotel 3 stars

Customer review rating (ALL Rating) 4.0/5 576 reviews

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Description

Hotel extras

  • In-house restaurant serving international and British classics

  • Next to Livingston Designer Outlet (Scotland's largest designer outlet)

  • Edinburgh Airport and two rail stations nearby

  • Complimentary on-site parking for all guests

Our accommodation(s)

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Hotel location

Mercure Livingston Hotel

Almondview, Livingston
EH54 6QB EDINBURGH
United Kingdom

GPS:55.88556, -3.505529

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE BRASSERIE

Non contractual photo

The Brasserie offers traditional and internationally inspired cuisine, delicious desserts and a selection of fine wines to compliment your meal. In a relaxed atmosphere for an enjoyable dining experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  576 reviews

TripAdvisor Rating  3.5/5  927 reviews

Excellent event

Customer review rating 4.0/5

Chris Business - Confirmed reviews ALL

I stayed for two days while attending a workshop

Dear Chris H., We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jillian Leven Mercure Livingston

Good location

Customer review rating 4.5/5

James E. Couples - Confirmed reviews ALL

Hotel is well located for visiting the Designer outlet and also close to the train station , just 20 minutes to Edinburgh

Dear James E., We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jillian Leven Mercure Livingston

Not quite a hotel experience

Customer review rating 2.0/5

Nicola Families - Confirmed reviews ALL

The staff were professional , helpful and friendly. Reception and bar area looked modern and a lovely to be in. The room although extremely clean the decor looked extremely tired. More-so the room doors leading from the corridor were all well worn and looked like store room doors in a warehouse. Not the best approach to your room. Also there were people living in this hotel which took away the hotel vibe completely. Chose Mercure as thought I would get a good quality hotel stay.

Dear Nicola H., Thank you for taking the time to tell us about your experience at the Mercure Livingston Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jillian Leven Mercure Livingston

Murder mystery

TripAdvisor rating 5.0/5

nicole s TripAdvisor review

Fantastic staff and excellent food. Would highly recommend for an evening out. Really good location if you also wanted to go to the shops or any other local activities Good parking and easily accessible for those that need easy access. Thanks

Dear nicolesN1366UE, It gives us great pleasure to learn that you had a wonderful time at our Murder Mystery event at the weekend and found both the food and service exemplary, your feedback will be shared with the team. Regards Jillian Leven

Room without Jacuzzi

TripAdvisor rating 5.0/5

Ian H TripAdvisor review

Great staff all-around especially Rebecca on front desk. But everyone was friendly and helpful. Quite why I need to write a 200 character essay/review is a bit weird though. Will I be paid for it?! Rebecca will get the reference in the Title.

Dear X8904YYianh, Thankyou for your feedback, all of which is very important to us. I'm sure the team, especially Rebecca will be delighted with your comments. Regards Jillian Leven Mercure Livingston

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Other web-users rate our hotel

  • 339 reviews 9.3/10 Location
  • 748 reviews 6.4/10 Room
  • 869 reviews 8.9/10 Service
  • 46 reviews 2.7/10 WiFi
  • 306 reviews 7.3/10 Cleanliness
  • 283 reviews 3.4/10 Vibe
  • 274 reviews 7.6/10 Breakfast
  • 260 reviews 2.5/10 Amenities

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