Mercure Livingston Hotel 3 stars

Customer review rating (ALL Rating) 4.0/5 768 reviews

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Mercure Livingston Hotel - Image 1
Mercure Livingston Hotel - Image 2
Mercure Livingston Hotel - Image 3
Mercure Livingston Hotel - Image 4
Almondview, Livingston, EH54 6QB EDINBURGH, United Kingdom

Description

Hotel extras

  • In-house restaurant serving international and British classics

  • Next to Livingston Designer Outlet (Scotland's largest designer outlet)

  • Edinburgh Airport and two rail stations nearby

  • Complimentary on-site parking for all guests

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Classic room with 2 single beds

Photo out of - Classic room with 2 single beds

Classic bedroom with 2 single beds, flat-screen TV, complimentary high speed WiFi, en suite bathroom, hairdryer and tea/coffee making facilities. Sleeps 2 adults.

Max. number of persons
2
Area
From 15 m² / 161 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Double Glazing
  • Hair dryer
  • Opening windows
  • Trouser press

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Business Desk
  • 2 pers. max
  • 15 m² / 161 sq ft
  • Bedding 2 x Single bed(s)
See availabilities

Classic family bedroom for 2 adults and 1 child with flat-screen TV, complimentary high speed WiFi, en suite bathroom, hairdryer and tea/coffee making facilities. Sleeps 2 adults and 1 child.

Max. number of persons
3
Area
From 21 m² / 226 sq ft

Bedding

Double bed(s) x1

Single bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Double Glazing
  • Hair dryer
  • Opening windows
  • Trouser press

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Business Desk
See availabilities

Classic family bedroom for 2 adults and 2 children, flat-screen TV, complimentary high speed WiFi, en suite bathroom, hairdryer and tea/coffee making facilities. Sleeps 2 adults and 2 children.

Max. number of persons
4
Area
From 18 m² / 193 sq ft

Bedding

Double bed(s) x1

Single bed(s) x1

Single sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Double Glazing
  • Hair dryer
  • Opening windows
  • Trouser press

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Business Desk
See availabilities

Classic bedroom with 3 single beds, flat-screen TV, complimentary high speed WiFi, en suite bathroom, hairdryer and tea/coffee making facilities. Sleeps 3 adults.

Max. number of persons
3
Area
From 21 m² / 226 sq ft

Bedding

Single bed(s) x3

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Double Glazing
  • Hair dryer
  • Opening windows
  • Trouser press

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Business Desk
See availabilities

Upgraded bedroom with flat-screen TV, complimentary high speed WiFi, Nespresso coffee machine, newspaper, robe and slippers. Sleeps 2 adults.

  • Views:

    Courtyard View

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Double Glazing
  • Hair dryer
  • Opening windows
  • Trouser press

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Business Desk
See availabilities

Hotel location

Mercure Livingston Hotel

Almondview, Livingston
EH54 6QB EDINBURGH
United Kingdom

GPS:55.88556, -3.505529

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 120 rooms
  • 4 rooms for people with reduced mobility
  • 3 connecting rooms
  • 120 non-smoking rooms
  • 2 floors

Languages spoken at the hotel

100% Non Smoking Property

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Desk equipment available

  • Plugs and converters available on desks
  • Umbrellas

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Porter

  • Porter

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet

Business

7 Meeting rooms

Family

Services for children

  • Green area
  • On site

THE BRASSERIE

Non contractual photo

Menu PDF

Other informations

Services

  • Free Wireless internet (WiFi)
  • Non Smoking Area

Payment

  • Cash
  • Credit card
  • Apple Pay
  • Contactless

Credit cards

  • Accor Business Account
  • American Express
  • Mastercard
  • China UnionPay
  • Visa

The Brasserie offers traditional and internationally inspired cuisine, delicious desserts and a selection of fine wines to compliment your meal. In a relaxed atmosphere for an enjoyable dining experience.

The bar offers a range of wines, beers, spirits and soft drinks. Our bar staff will ensure that you are looked after and enjoy your experience in our relaxed surroundings. Light meals are also available in the bar.

Breakfast is served from 06:30 - 09:30 Monday to Friday and from 07:30 - 10:00 on Saturday, Sunday and Bank Holidays.

Let the Mercure Livingston Hotel's idyllic pagoda be the romantic backdrop to your big day. The Almond Suite has its own dance floor and holds up to 120 guests for your reception and we have options for smaller parties too.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  768 reviews

Customer review rating 2.5/5

Ian H. Couples - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Mercure Livingston Hotel

Customer review rating 2.5/5

Alistair W. Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Livingston Hotel. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every guest, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Livingston Hotel

Customer review rating 0.5/5

Charles C. Business - Confirmed reviews ALL

Dear Charles, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Mercure Livingston

Customer review rating 4.5/5

William E. Families - Confirmed reviews ALL

Dear William, We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire Williamson

Customer review rating 3.5/5

Sudhir J. Families - Confirmed reviews ALL

Dear Sudhir, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mercure Livingston

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Mercure Livingston Hotel

Customer review rating 2.5/5

Alistair W. Business - Confirmed reviews ALL

Staff really good but the hotel is very old, tv in room didn’t work, bathroom was clean but old.. did room service but no phone in room or menu, bed was comfortable tho. Internet was awful and very poor internet reception

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Livingston Hotel. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every guest, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Livingston Hotel

Customer review rating 0.5/5

Charles C. Business - Confirmed reviews ALL

Everything apart from the lobby need a major refurb to make it feel less like The Shining and more like “welcome to the 21st century”. Decent pictures on the website but so much gloom of impending doom once you stay. The only good things I are probably the fact it’s next to a shopping centre and the nice open meadow seen from a certain side of the hotel. I had to checkout after staying for a night because it’s very much a cross between the 70’s and the dark ages.

Dear Charles, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Mercure Livingston

Customer review rating 4.5/5

William E. Families - Confirmed reviews ALL

Friendly yet professional service from all the staff throughout our stay. Reception staff always helpful. Clean well equipped en-suite bedroom, comfortable beds. Nice bar and restaurant, with superb service from both bar and restaurant staff. Excellent breakfast together with a Simple yet varied evening menu, Very good food every time. We would definitely stay at this hotel again.

Dear William, We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire Williamson

Customer review rating 3.5/5

Sudhir J. Families - Confirmed reviews ALL

The stay in the Mercure Livingston Hotel was reasonably comfortable. Minor issues had to do with not being able to open the window (believe that they were screwed permanently). Not sure if there was any air conditioning in the room but it felt very stuffy in the mornings. The toilet paper was of very low quality and not in keeping with the grade of the hotel! Finally, the website claimed that Edinburgh was 10 mins by car from the hotel. In fact, it was almost 35 mins when there was no traffic!!

Dear Sudhir, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mercure Livingston

Customer review rating 1.5/5

Laura K. Business - Confirmed reviews ALL

The good: the room was quiet and had everything we needed. Staff at the restaurant were friendly and helpful. The location was convenient for getting into Edinburgh without paying Edinburgh prices. The bad: wifi didn't work, half the TV channels didn't work or worked for a while and then everything would get scrambled. I did make a member of staff aware of these issues after the first night and I'm not convinced he actually understood the problems at all. They certainly weren't fixed. Staff we dealt with at check-in and check-out were also on the surly side. Our keycards stopped working after the first night and had to be reset. Finally, the room smelled very unpleasant, as if it had long needed a deep cleaning it had never received. I wouldn't stay at this hotel again.

Dear Laura , Thank you for taking the time to tell us about your experience at the Mercure Livingston Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Livingston

Customer review rating 4.5/5

Anne S. Couples - Confirmed reviews ALL

Very pleasant stay

Dear Anne, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Livingston

Customer review rating 2.0/5

Archibald R. Families - Confirmed reviews ALL

No internet, TV reception weak to non existent, shower integral with bath not elderly accessable safely, hence wife unable to use. Poor value for rates charged.

Dear Archibald , Thank you for taking the time to tell us about your experience at the Mercure Livingston Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Livingston

Customer review rating 3.0/5

Alison S. Business - Confirmed reviews ALL

Good location for a meeting and access to local amenities. Staff were welcoming and professional. Breakfast was fresh and tasty. Rooms are tired. Windows don't/can't open (need fresh air!) and shower didn't work which is very frustrating for getting ready and out to work.

Dear Alison , Thank you for taking the time to tell us about your experience at the Mercure Livingston Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Livingston

Customer review rating 1.5/5

Mohamed E. Business - Confirmed reviews ALL

Multiple plates and dishes had a noticeable egg smell during dinner. I reported it verbally to staff, but no action was taken. The smell persisted at breakfast the next morning, showing zero follow-through. A serious lack of ownership and poor hygiene response

Dear Mohamed, Thank you for taking the time to tell us about your experience at the Mercure Livingston Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Livingston

Customer review rating 2.5/5

Lewis M. Business - Confirmed reviews ALL

Rooms are a little bit dated and need to modernise up

Dear Lewis, Thank you for taking the time to tell us about your experience at the Mercure Livingston Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Livingston

Customer review rating 0.5/5

Daji Business - Confirmed reviews ALL

Booked through super.com, provided confirmation, was told the booking system doesn’t work so I had to pay again, directly to hotel and claim refund from super.com.

Dear Daji, Thank you for taking the time to tell us about your experience at the Mercure Livingston Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence, we are in contact with super.com to find out why there bookings are not coming through to our systems. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Livingston

Customer review rating 4.0/5

Kaleb M. Families - Confirmed reviews ALL

We slept 3 adults in a family rooms comfortably. There is only a single pedestal fan which provided just enough air movement. The facilities were clean and most everything was as we expected. The buffet breakfast was satisfactory.

Dear Kaleb, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mercure Livingston

Customer review rating 4.0/5

Eleanor M. Couples - Confirmed reviews ALL

Was not as good as last time. Booked a privilege room advertised with slippers and dressing gown not there and last year we got 2 cans of fizzy drinks 2 bottled water 2 fruit juice and 2 biscuits . This time there was only 2 water and 1 fizzy drink. Maybe change On website I know it is more expensive now so maybe you have just cut back.

Dear Eleanor, Thank you for taking the time to tell us about your experience at the Mercure Livingston Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Livingston

Customer review rating 3.5/5

Veronica H. Families - Confirmed reviews ALL

Nice welcome room okay, very basic but comfortable

Dear Veronica, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mercure Livingston

Customer review rating 4.0/5

Michelle B. Couples - Confirmed reviews ALL

Great location, clean nice rooms, great breakfast and friendly staff. Disappointed with guests smoking at the entrance as it stunk of cigarettes and really brings down the look of the hotel. There should be an allocated smoking area.

Dear Michelle, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mercure Livingston

Customer review rating 4.0/5

Matthew W. Couples - Confirmed reviews ALL

The only problem is it could be doing with somet sort of air conditioning as the fan supplied in room only circulated the warm air,also small smell of dampness in corridor

Dear Matthew, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Livingston

Customer review rating 2.0/5

Chris J. Business - Confirmed reviews ALL

Staff excellent, but room needs some TLC. No internet spoilt experience

Dear Chris, Thank you for taking the time to tell us about your experience at the Mercure Livingston Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are currently having the wi-fi updated. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Livingston

Customer review rating 4.0/5

Faizan K. Families - Confirmed reviews ALL

Really professional staff and comfortable environment

Dear Faizan, We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Livingston

Customer review rating 2.5/5

Graham C. Business - Confirmed reviews ALL

Very dated looking hotel from the outside, this didn't change inside, had a plug falling off wall in my room and the desk was falling apart. Staff however were absolutely fantastic, main reason I didn't give a lower score

Dear Graham, Thank you for taking the time to tell us about your experience at the Mercure Livingston Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Livingston

Other web-users rate our hotel

  • 627 reviews 9.4/10 Location
  • 1,112 reviews 6.2/10 Room
  • 1,396 reviews 9.2/10 Service
  • 118 reviews 1.8/10 WiFi
  • 524 reviews 6.8/10 Cleanliness
  • 438 reviews 8/10 Breakfast
  • 437 reviews 3.3/10 Vibe
  • 332 reviews 2.8/10 Amenities

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