Mercure Livingston Hotel 3 stars

Customer review rating (ALL Rating) 4.0/5 650 reviews

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Description

Hotel extras

  • In-house restaurant serving international and British classics

  • Next to Livingston Designer Outlet (Scotland's largest designer outlet)

  • Edinburgh Airport and two rail stations nearby

  • Complimentary on-site parking for all guests

Our accommodation(s)

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Hotel location

Mercure Livingston Hotel

Almondview, Livingston
EH54 6QB EDINBURGH
United Kingdom

GPS:55.88556, -3.505529

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE BRASSERIE

Non contractual photo

The Brasserie offers traditional and internationally inspired cuisine, delicious desserts and a selection of fine wines to compliment your meal. In a relaxed atmosphere for an enjoyable dining experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  650 reviews

TripAdvisor Rating  3.6/5  1,000 reviews

Great breakfast

TripAdvisor rating 5.0/5

Caroline T TripAdvisor review

Just had breakfast at Mercure, staff were lovely and very friendly, food was lovely, great choice, Sophie and Nathan on reception were very friendly and helpful, would highly recommend.

Customer review rating 5.0/5

Andrew T. Solo - Confirmed reviews ALL

On arrival I was met by Rebecca in reception. She was very kind and helpful to me. I have a closed brain injury from the war which affects my speech and locomotion. I didn’t mention this to Rebecca which shows what a great person she is.

Dear Andrew, We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire Williamson

Made working away a pleasure

TripAdvisor rating 5.0/5

richard l TripAdvisor review

Amazing staff extremely friendly especially Rebecca on reception couldn't do enough for us food was great and the two course deal was great value and the staff in restaurant was very helpful and pleasant

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire Williamson

Customer review rating 4.0/5

Carol R. Solo - Confirmed reviews ALL

The bed was very comfortable. I appreciated being able to control the room temperature so I didn't overheat. The fittings in the room were showing their age and the room is probably due for redecoration. However, I had a good sleep and a good breakfast.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mercure Livingston Hotel

Customer review rating 2.5/5

Dave B. Business - Confirmed reviews ALL

Check in and check out was good. Bar and restaurant service was poor, food was ok at best. Room was tired but ok for a couple of nights.

Dear Dave B., Thank you for taking the time to tell us about your experience at the Mercure Livingston Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Claire Williamson

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Other web-users rate our hotel

  • 514 reviews 9.2/10 Location
  • 978 reviews 6.4/10 Room
  • 1,245 reviews 9.1/10 Service
  • 68 reviews 2.2/10 WiFi
  • 439 reviews 7.3/10 Cleanliness
  • 384 reviews 3.5/10 Vibe
  • 361 reviews 7.7/10 Breakfast
  • 305 reviews 2.5/10 Amenities

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