Mercure Livingston Hotel 3 stars

Customer review rating (ALL Rating) 4.0/5 582 reviews

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Mercure Livingston Hotel - Image 1
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Mercure Livingston Hotel - Image 4
Almondview, Livingston, EH54 6QB EDINBURGH, United Kingdom

Description

Hotel extras

  • In-house restaurant serving international and British classics

  • Next to Livingston Designer Outlet (Scotland's largest designer outlet)

  • Edinburgh Airport and two rail stations nearby

  • Complimentary on-site parking for all guests

Our accommodation(s)

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Hotel location

Mercure Livingston Hotel

Almondview, Livingston
EH54 6QB EDINBURGH
United Kingdom

GPS:55.88556, -3.505529

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE BRASSERIE

Non contractual photo

The Brasserie offers traditional and internationally inspired cuisine, delicious desserts and a selection of fine wines to compliment your meal. In a relaxed atmosphere for an enjoyable dining experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  582 reviews

TripAdvisor Rating  3.5/5  936 reviews

Friendly staff

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

The staff were really lovely & helpful. Breakfast was yummy! Room clean too.

Dear Kerie S., We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jillian Leven Mercure Livingston

good stay

Customer review rating 5.0/5

Peter D. Business - Confirmed reviews ALL

staff and accommodation great

Dear Wendy D., We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jillian Leven Mercure Livingston

Disappointing

TripAdvisor rating 3.0/5

Alison N TripAdvisor review

Arranged a works festive dinner for 17 people which was held in a private room. Just like others the décor could do with being brought into the 20th centaury. The room itself had 2 ceiling decorations the table was set with some Christmas candles n tinsel with the usual crockery and glasses. What was disappointing was one the windows was not cover by curtains but an old piece of net which had seen better days. The food on the whole was good but the service unfortunately was not. We never received any drinks until after the starters had arrived the drinks glasses not in use were not removed from the table neither was the side plates which were on the table until we left. Trying to get additional rounds of drinks also proved difficult I just don't think that they had enough staff in to be able to cope with the service between our function and other customers elsewhere in the hotel. Staff who were working were very pleasant and did what they could to accommodate our function. We had paid extra to have tea / coffee and mince pies and although the drinks arrived no mince pies. I did however get what I had paid extra for them back.

Dear alisonnW3161B, Thankyou for your feedback, all of which is greatly appreciated and shared with the team so that going forward improvements can be made where necessary. Regards Jillian Leven Mercure Livingston

Well Located & good food p

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Great location & staff were very friendly & helpful. Handy for shopping & clean & spacious room. Good food. Bit dated but overall a good experience.

Dear Alison G., We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jillian Leven Mercure Livingston

Food

TripAdvisor rating 2.0/5

G388IStanyad TripAdvisor review

On arrival we were informed there would be no meals for both nights and no room service not good when extremely hungry after a 3 hour drive should not be doing parties if you can't cater for guests. Buffet breakfast was good but next day was an absolute shambles food was cooked fresh but unedible utter waste of our hard earned cash

Dear G388IStanyad, Thankyou for taking the time to leave a review of your recent stay. Your comments are greatly appreciated and will be shared with the team so that going forward improvements can be made where necessary. Regards Jillian Leven Mercure Livingston

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Other web-users rate our hotel

  • 356 reviews 9.4/10 Location
  • 765 reviews 6.5/10 Room
  • 893 reviews 8.9/10 Service
  • 44 reviews 3.2/10 WiFi
  • 306 reviews 7.3/10 Cleanliness
  • 289 reviews 3.7/10 Vibe
  • 285 reviews 7.4/10 Breakfast
  • 270 reviews 2.5/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.