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Mercure Livingston Hotel 3 stars

Customer review rating 4.0/5 3,074 reviews

ALLSAFE approved hotel

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Mercure Livingston Hotel
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+ 15 Services

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • In-house restaurant serving international and British classics

  • Feel Good Health Club with gym, sauna and heated pool

  • Edinburgh Airport and two rail stations nearby

  • Complimentary on-site parking for all guests

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Porter
Leisure and activities
  • Swimming pool
  • Fitness centre
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Copy/print service available
Information message

Hotel location

Mercure Livingston Hotel

Almondview
Livingston
EH54 6QB edinburgh
united kingdom

Tel: +441506551950

Fax: (+)01612342819

Check-in from 15h00

Check out up to 11h00

  • Livingston :  South East and C

  • By plane

    EDINBURGH At 22.21km / 13.8 miles

  • By train

    LIVINGSTON SOUTH At 4.83km / 3 miles

GPS :55.88556, -3.505529

Our accommodation(s)

All bedrooms feature a flat-screen TV and complimentary high speed WiFi. Three-quarters of our 120 rooms have views of the lawns and courtyard garden. Our interconnecting rooms are convenient for families. In privilege rooms you'll enjoy a Nespress o coffee machine, newspaper, robe and slippers.

Classic room with 1 double bed

  • Max. number of persons: 2
  • Area: From 15 m² / 161 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk

Classic room with 2 single beds

  • Max. number of persons: 2
  • Area: From 15 m² / 161 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk

Classic family room for 2 adults and 1 child

  • Max. number of persons: 3
  • Area: From 21 m² / 226 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk

Classic family room for 2 adults and 2 children

  • Max. number of persons: 4
  • Area: From 18 m² / 194 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk

Classic room with 3 single beds

  • Max. number of persons: 3
  • Area: From 21 m² / 226 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk

Privilege room with 1 double bed

  • Max. number of persons: 2
  • Area: From 18 m² / 194 sq ft
  • Views: Courtyard View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
Rooms

Our restaurants and bars

THE BRASSERIE

Type of cuisine: International

The Brasserie offers traditional and internationally inspired cuisine, delicious desserts and a selection of fine wines to compliment your meal. In a relaxed atmosphere for an enjoyable dining experience.

Menu (PDF)

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE BAR

Non contractual photo

The bar offers a range of wines, beers, spirits and soft drinks. Our bar staff will ensure that you are looked after and enjoy your experience in our relaxed surroundings. Light meals are also available in the bar.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 140 m²

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Mercure Livingston Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

3,074 reviews

tripadvisor

TripAdvisor Rating 3.5/5

738 reviews

Good location. I have stayed several times

Customer review rating 4.0/5

Roy J. Business - 13/02/2021 Confirmed reviews ALL

Ideally situated for our business contacts.

Dear Mr J., We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stepan Salata Front Office Manager

Good stay.

Customer review rating 5.0/5

Andrew Solo - 22/12/2020 Confirmed reviews ALL

The staff are doing a fantastic job to keep the hotel "Covid Secure". The staff were great, very friendly (in a socially-distanced way) as usual. Food and room service very good. MY bed was very comfortable.

Dear Andrew, We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stepan Salata Front Office Manager

Run down

Customer review rating 1.5/5

Anonymous Business - 11/12/2020 Confirmed reviews ALL

I had to wait around 5 minutes when I came down for dinner as no one was around. I had to knock on the staff room door to speak to someone. Run down hotel. The food was horrible. Really over priced.

Dear Mrs P., Thank you for taking the time to tell us about your experience at the Mercure Livingston Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stepan Salata Front Office Manager

Not Good

Customer review rating 2.5/5

Anonymous Business - 07/12/2020 Confirmed reviews ALL

Room was tatty and run down, bathroom door water damaged , desk had large bits chipped off, mirror delaminating. Worst of all, all corridors and communal areas had a strong pungent smell (even through a face mask) which I believe was of illegal substances.

Dear Wendy P., Thank you for taking the time to tell us about your experience at the Mercure Livingston Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stepan Salata Front Office Manager

Staff could not have done more for us through a difficult time. Your Livingston venue hosted a special. unique. COVID.secure wedding.

Customer review rating 5.0/5

K T. (. M. T. Families - 23/11/2020 Confirmed reviews ALL

Friendly. And fabulous.

Dear Kathleen, We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are delighted that the whole wedding party was happy with the quality of service provided & with staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stepan Salata Front Office Manager

Well located

Customer review rating 3.0/5

John Couples - 18/11/2020 Confirmed reviews ALL

service was excellent. Room was clean. Bed and pillows were too hard,which led to poor sleep,both nights.

Dear John A., We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regards to the pillows please accept our apologies, if you were coming to visit us again we will make sure to find softer pillows if requested. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stepan Salata Front Office Manager

Good stay

Customer review rating 3.5/5

Steven M. Business - 11/11/2020 Confirmed reviews ALL

Everything was OK with my stay, however before I set off to the hotel called ahead to double check my booking and the operating service was awful I spoke to 2 different people both of them could not find my booking and kept telling me to speak directly to hotel, I tried that 3 times eventually speaking to the hotel I they told me it was booked for the wrong day and she fixed it there and then on the phone. I believe her name was Becky in the Hotel who I spoke to and she was fantastic if I'd have just spoken to her in the 1st place then it would have saved me 30 mins and the may have still been a chance of me getting to the hotel before Dinner would have stop being served

Dear Mr M., We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will make sure to pass on your feedback onto Vicky & Angela, Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stepan Salata Front Office Manager

Good stay

Customer review rating 5.0/5

L. Couples - 09/11/2020 Confirmed reviews ALL

Easy

Dear L., We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stepan Salata Front Office Manager

Excellent

Customer review rating 5.0/5

Pb Couples - 02/11/2020 Confirmed reviews ALL

Friendly staff, always smiling and helpful

Dear Mr B., We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stepan Salata Front Office Manager

average under difficult circumstances

Customer review rating 2.5/5

Paul B. Families - 02/11/2020 Confirmed reviews ALL

confusion as website information and information on arrival was different. restricted menu in the restaurant, then even that had several dishes unavailable at 6pm. this was blamed on room service. room services prices were much higher than advertised and rectified when questioned. heating in the room didn't work Staff were all pleasant and friendly

Dear Mr B., Thank you for taking the time to tell us about your experience at the Mercure Livingston Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stepan Salata Front Office Manager

Good position for our shopping trip

Customer review rating 3.5/5

Dave Couples - 01/11/2020 Confirmed reviews ALL

Good overall considering the present restrictions. Had dinner on the first night but were disappointed thst the hotel had no chicken or steak. First time that has ever happened to me in over 50 years of visiting many hotels all over the world.

Dear Mr M., We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stepan Salata Front Office Manager

Excellent service

Customer review rating 5.0/5

S C. Couples - 27/10/2020 Confirmed reviews ALL

Fantastic experience from start to finish. Hotel team exceptionally helpful and very pleasant. Dinner and breakfast was fantastic. Room slightly tired but did not affect our stay as everything else was great.

Dear Shona, We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stepan Salata Front Office Manager

Great location

Customer review rating 5.0/5

Angela Families - 25/10/2020 Confirmed reviews ALL

Shopping centre on the doorstep. Room very clean and comfortable.

Dear Angela, We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stepan Salata Front Office Manager

Great stay this time

Customer review rating 5.0/5

Scott M. Business - 22/10/2020 Confirmed reviews ALL

Friendly staff, very clean rooms and great food. The only bad thing was no one answered the room service phone when i phoned wanting to place my Oder

Dear Scott , We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stepan Salata Front Office Manager

Excellent location for designer outlet

Customer review rating 4.5/5

Anonymous Friends - 13/10/2020 Confirmed reviews ALL

Clean warm and comfortable ... excellent value for money

Dear Mrs L., We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stepan Salata Front Office Manager

Good stay

Customer review rating 5.0/5

Wendy B. Couples - 12/10/2020 Confirmed reviews ALL

Very easy to find very clean and polite staff, breakfast was brilliant too , very comfy bed .

Dear Mrs b., We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stepan Salata Front Office Manager

Good location. Excellent staff

Customer review rating 4.5/5

Sheila L. Friends - 09/10/2020 Confirmed reviews ALL

Very pleasant. Arrived early and were given our room straight away. Lovely staff all took time to speak to us and make us feel welcome

Dear Ms L., We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We appreciate your feedback with regards to the dining experience during breakfast. Please be rest assured I have passed this onto the Food & Beverage department managers. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charlotte Jenkins Guest Care Manager

Okay.

Customer review rating 3.0/5

Paul. Business - 09/10/2020 Confirmed reviews ALL

Nothing special, tired room, didn’t seem exceptionally cleaner than previously.

Dear Mr G., Thank you for taking the time to tell us about your experience at the Mercure Livingston Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be rest assured that I have contacted the correct department managers, and we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Charlotte Jenkins Guest Care Manager

Great location ,poor hotel

Customer review rating 3.0/5

C R. Couples - 06/10/2020 Confirmed reviews ALL

Staff friendly, shower did not work, breakfast not great

Dear Calum, Thank you for taking the time to tell us about your experience at the Mercure Livingston Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. However I am glad to hear that you found our staff to be helpful, we are truly sorry about the breakfast options, normally the selection is much broader but we had to reduce the F&B due to the current situation. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stepan Salata Front Office Manager

Great location

Customer review rating 3.0/5

G F. Couples - 06/10/2020 Confirmed reviews ALL

Clean well run hotel.

Dear Gillian, We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stepan Salata Front Office Manager

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