Mercure Livingston Hotel

Mercure Livingston Hotel 3 stars

Customer review rating (ALL Rating) 4.0/5 302 reviews

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Description

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • In-house restaurant serving international and British classics

  • Feel Good Health Club with gym, sauna and heated pool

  • Edinburgh Airport and two rail stations nearby

  • Complimentary on-site parking for all guests

ALLSAFE approved hotel

Hotel location

Mercure Livingston Hotel

Almondview, Livingston
EH54 6QB EDINBURGH
United Kingdom

Telephone +44 1506 551950

Fax +44 161 388 0915

  • Livingston:  South East and C

  • By plane

    EDINBURGH At 22.21km / 13.8 miles

  • By train

    LIVINGSTON SOUTH At 4.83km / 3 miles

GPS:55.88556, -3.505529

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

THE BRASSERIE Non contractual photo

The Brasserie offers traditional and internationally inspired cuisine, delicious desserts and a selection of fine wines to compliment your meal. In a relaxed atmosphere for an enjoyable dining experience.

Our accommodation(s)

All bedrooms feature a flat-screen TV and complimentary high speed WiFi. Three-quarters of our 120 rooms have views of the lawns and courtyard garden. Our interconnecting rooms are convenient for families. In privilege rooms you'll enjoy a Nespress o coffee machine, newspaper, robe and slippers.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  302 reviews

TripAdvisor Rating  3.5/5  775 reviews

Friendly Staff

Customer review rating 3.5/5

Simon O. Business - Confirmed reviews ALL

The overall stay at the hotel was satisfactory. The staff in all areas of the hotel were friendly and helpful. The hotel itself simply needs some investment as it is looking a little tired.

Dear Simon O., We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jillian Leven

Adequate, but needs improvement

Customer review rating 3.5/5

James Couples - Confirmed reviews ALL

The hotel is well located, quiet, but handy for local shops and entertainment venues. It's not the easiest place to get in and out of due to the junction. The staff are nice and the room was clean. However, there were no toiletries at all in the room and despite asking for some and being told they would be supplied they never arrived. Luckily we had decided to purchase some shower gel etc at a nearby shop on our way back. Very disappointing.

Dear James P., Thank you for taking the time to tell us about your experience at the Mercure Livingston Hotel. I am sorry that your experience did not fully meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jillian Leven

Good value hotel

Customer review rating 4.0/5

Marc Solo - Confirmed reviews ALL

For the cost, I was very pleased with my stay at the hotel. The room was big enough and very comfortable, the shower worked well and the onsite buffet breakfast worked really well. The carpets and decor in the hotel are looking their age, however unless you really care about carpets this shouldn't affect your stay (if it does, why on earth are you staying in a budget hotel?). One thing to improve on though - the temperature of the hot buffet breakfast needs to be much higher, it was lukewarm at best (although you'd only know by eating it, something the chef isn't going to do whilst they are working). Nail that and the hotel gets 10/10.

Dear Marc R., We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jillian Leven

Great Stay

Customer review rating 4.5/5

Jacqueline W. Friends - Confirmed reviews ALL

Staff very helpful and food excellent

Dear Jacqueline W., We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jillian Leven

Well located, friendly/helpful staff, clean rooms and spacious.

Customer review rating 5.0/5

Mrs L. M. Families - Confirmed reviews ALL

We came for an overnight shopping trip and we liked it that much we are already planning our next one. Staff were so nice and helpful.

Dear Lynn M., We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jillian Leven

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