ibis budget Birmingham Airport - NEC 2 stars

Customer review rating (ALL Rating) 4.0/5 1,676 reviews

Best price
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Ambassador Road, Birmingham International Airport, Solihull, B26 3QL BIRMINGHAM, United Kingdom

Description

Hotel extras

  • Free SkyRail from Birmingham International Train Station to Birmingham Airport.

  • Walking distance to Birmingham International Train station

  • Sustainable Travel. We are a Green Key certified venue.

  • Unlimited buffet breakfast available. (£)

  • Free WiFi

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Double room with one double bed for up to 2 people.

Photo out of - Double room with one double bed for up to 2 people.

Room with a double bed with a duvet. Modern, relaxing design, flat screen television with all connections, comfort shower and separate toilets. Perfect for a single person or a couple.

Max. number of persons
2

Bedding

Double bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Bathroom products
  • Mirror
  • Open bathroom
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk
  • 2 pers. max
  • Bedding 1 x Double bed(s)
See availabilities

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk
See availabilities

Hotel location

ibis budget Birmingham Airport - NEC

Ambassador Road, Birmingham International Airport, Solihull
B26 3QL BIRMINGHAM
United Kingdom

GPS:52.452049, -1.730731

Telephone
Fax +44 121 780 5860

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property
  • 120 rooms
  • 4 rooms for people with reduced mobility
  • 4 connecting rooms
  • 120 non-smoking rooms
  • 8 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Italian
  • Polish
  • Portuguese

Reduced mobility Facilities

100% Non Smoking Property

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Check In & Check-out facilities

  • Express check-out

Catering

One Restaurant

Breakfast

  • Buffet Additional charge
  • Buffet Additional charge

Family

Services for children

  • Children''s TV Channels

FOGGS

Photo out of - FOGGS

Brasserie style restaurant offering world cuisine

Cooking style
Bistro
Accessibility
Accessible service
B26 3QL Birmingham, United Kingdom
Telephone +44 121 619 9001

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area

Payment

  • Credit card
  • Apple Pay
  • Contactless

Credit cards

  • Accor Business Account
  • American Express
  • Mastercard
  • Mastercard Parcelamento 2x
  • Mastercard Parcelamento 3x
  • Mastercard Parcelamento 4x
  • Mastercard Parcelamento 5x
  • Mastercard Parcelamento 6x
  • Maestro
  • Visa
  • Visa Parcelamento 2x
  • Visa Parcelamento 3x
  • Visa Parcelamento 4x
  • Visa Parcelamento 5x
  • Visa Parcelamento 6x

Wine and other drinks information

  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

Brasserie style restaurant offering world cuisine

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,676 reviews

Customer review rating 3.0/5

Broom B. Families - Confirmed reviews ALL

Dear Broom B., Thank you for your feedback. We regret to hear that the room type did not meet your expectations. It is encouraging to know that our reception team was able to assist you with an upgrade. Your comments will be considered as we continue to enhance our guest experience. best regards, ibis budget Birmingham Airport - NEC

Customer review rating 5.0/5

Anneli M. Solo - Confirmed reviews ALL

Dear Anneli M., Thank you for your positive feedback. We are delighted to hear that you enjoyed our convenient location, comfortable accommodations, and the breakfast value, as well as the friendliness of our staff. We appreciate your kind words and hope to welcome you back soon. Best regards, ibis budget Birmingham Airport - NEC

Customer review rating 4.5/5

Jacqueline M. Couples - Confirmed reviews ALL

Dear Jacqueline M., Thank you for taking the time to share your experience at ibis budget Birmingham Airport - NEC. We are pleased to hear that you enjoyed a clean room and a good night's sleep before your early flight. It is wonderful to know that our staff and the dining options met your expectations. We look forward to welcoming you back on your next visit. Best regards, ibis budget Birmingham Airport - NEC

Customer review rating 5.0/5

Rita T. Solo - Confirmed reviews ALL

Dear Rita T., Thank you for your kind words regarding our convenient location and the value we provide. We are delighted to hear that you found our rooms clean and well-equipped for your needs. We look forward to welcoming you back in the future. Best regards, ibis budget Birmingham Airport - NEC

Customer review rating 1.0/5

Sarah M. Couples - Confirmed reviews ALL

Dear Guest, Please accept our sincere apologies for the disappointing experience you encountered during your arrival and throughout your stay. I am particularly sorry for the confusion surrounding your payment and the two bookings appearing in our system. I fully appreciate how frustrating and concerning this must have been, especially when you had already completed the payment and had evidence of this from your bank. You should not have been put in a position where you had to explain or prove that you had paid. Our team should have been better equipped to handle this situation, and I apologise that we did not provide the reassurance and assistance you deserved. I am equally disappointed to hear that the condition of your room and bathroom fell below the standards we expect to provide. Cleanliness and room presentation are fundamental to a comfortable stay, and I am sorry that we let you down in this respect. Your comments have been taken seriously, and I will ensure that the issues raised are brought to the attention of the relevant teams so that they can be addressed. I genuinely regret that your experience has left you feeling that you would not return. This is certainly not the impression we wish to leave with our guests, and I am sorry that we have fallen short of your expectations. Kind regards, ibis budget birmingham airport

Dear Jacqueline M., Thank you for taking the time to share your experience at ibis budget Birmingham Airport - NEC. We are pleased to hear that you enjoyed a clean room and a good night's sleep before your early flight. It is wonderful to know that our staff and the dining options met your expectations. We look forward to welcoming you back on your next visit. Best regards, ibis budget Birmingham Airport - NEC

Customer review rating 5.0/5

Rita T. Solo - Confirmed reviews ALL

Brilliant value, clean compact rooms but everything you need

Dear Rita T., Thank you for your kind words regarding our convenient location and the value we provide. We are delighted to hear that you found our rooms clean and well-equipped for your needs. We look forward to welcoming you back in the future. Best regards, ibis budget Birmingham Airport - NEC

Customer review rating 1.0/5

Sarah M. Couples - Confirmed reviews ALL

On arrival was told I hadn’t paid, I clearly had and my bank, the girl didn’t know how to deal with this, turned out I had 2 bookings, one had directed me through to PayPal on booking then told me was no longer available, but it was still in the system. Room was shabby, bathroom dirty, would never come again

Dear Guest, Please accept our sincere apologies for the disappointing experience you encountered during your arrival and throughout your stay. I am particularly sorry for the confusion surrounding your payment and the two bookings appearing in our system. I fully appreciate how frustrating and concerning this must have been, especially when you had already completed the payment and had evidence of this from your bank. You should not have been put in a position where you had to explain or prove that you had paid. Our team should have been better equipped to handle this situation, and I apologise that we did not provide the reassurance and assistance you deserved. I am equally disappointed to hear that the condition of your room and bathroom fell below the standards we expect to provide. Cleanliness and room presentation are fundamental to a comfortable stay, and I am sorry that we let you down in this respect. Your comments have been taken seriously, and I will ensure that the issues raised are brought to the attention of the relevant teams so that they can be addressed. I genuinely regret that your experience has left you feeling that you would not return. This is certainly not the impression we wish to leave with our guests, and I am sorry that we have fallen short of your expectations. Kind regards, ibis budget birmingham airport

Customer review rating 3.0/5

Margaret D. Solo - Confirmed reviews ALL

All low level rooms are for families. I was offered the fifth floor. In event of a fire I would not be able to get down the stairs. I was then given a first floor but with a bunk bed over the double bed not ideal. Room value for money but no hair dryer, so I was not able to use the shower. Breakfast was nicely cooked and plentiful.

Dear Margaret D., Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our convenient location and enjoyed the breakfast offerings. However, we understand your concerns regarding the room allocation and the lack of a hair dryer. Our room configurations are designed with families in mind, and we regret that this did not meet your expectations. While we do not provide hair dryers in rooms, they are available upon request at the front desk. Your comments are valuable to us as we strive to enhance our services. Kind regards, ibis budget Birmingham Airport - NEC

Customer review rating 4.0/5

Victoria C. Business - Confirmed reviews ALL

Everything worked. Staff in restaurant were lovely. Cost was unbelievably high!

Dear Victoria C., Thank you for your feedback. We are pleased to hear that you found our amenities and staff satisfactory. We understand your concerns regarding the pricing, which can fluctuate based on demand and availability. Your comments are appreciated as we continually strive to enhance our guest experience. Best regards, ibis budget Birmingham Airport - NEC

Customer review rating 5.0/5

Janet E. Friends - Confirmed reviews ALL

Had a lovely stay. Yes, it is a budget hotel, but everything is very clean and comfortable. Staff were very helpful and the meal we had was excellent.

Dear Janet E., Thank you for your kind feedback. We are delighted to hear that you enjoyed your stay, found our location convenient, and appreciated the cleanliness and comfort of our hotel. Your compliments regarding our staff and dining options are greatly valued. Warm regards, ibis budget Birmingham Airport - NEC

Customer review rating 4.5/5

Marion R. Solo - Confirmed reviews ALL

Clean and comfortable, simple but everything you need

Dear Marion R., Thank you for your kind words regarding your stay with us. We are delighted to hear that you found our location convenient and our accommodations clean and comfortable. Your positive feedback is greatly appreciated. kind regards , ibis budget Birmingham Airport - NEC

Customer review rating 4.0/5

Brook J. Families - Confirmed reviews ALL

Great location and extremely convenient

Dear Brook J., Thank you for your positive feedback regarding your stay with us. We are pleased to hear that you found our location convenient and enjoyed the comfort of your accommodation. We look forward to welcoming you back in the future. Best regards, ibis budget Birmingham Airport - NEC

Customer review rating 5.0/5

Phil J. Families - Confirmed reviews ALL

Stayed a few times great value.

Dear Phil J., Thank you for your positive feedback regarding your recent stays. We are pleased to hear that you found our location convenient and that you appreciate the value we offer. We look forward to welcoming you back in the future. Best regards, ibis budget Birmingham Airport - NEC

Customer review rating 3.5/5

Simon H. Business - Confirmed reviews ALL

Central for NEC

Dear Simon H., Thank you for your feedback. We appreciate your acknowledgment of our central location for the NEC. However, we regret that your experience did not fully meet your expectations. Your insights are valuable to us as we strive to improve. Best regards, ibis budget Birmingham Airport - NEC

Customer review rating 3.5/5

Michael W. Solo - Confirmed reviews ALL

The only thing I can really fault them on is the keys get demagnetised very easily, so you constantly need to get them re done at reception. I had to get it done 3 times in 3 days. It will be much better if they upgrade the door locks to rfid.

Dear Michael w., Thank you for your feedback regarding your recent stay with us. We appreciate your acknowledgment of our competitive pricing. I apologize for the inconvenience you experienced with the key cards; this is an issue we are aware of and are actively assessing for potential improvements. Your suggestion regarding RFID door locks is valuable, and I will ensure it is shared with our management team for consideration. Thank you for staying with us, and we hope to welcome you back in the future. Best regards, ibis budget Birmingham Airport - NEC

Customer review rating 3.5/5

Luke R. Solo - Confirmed reviews ALL

Very good as a one night stay.

Dear Luke R., Thank you for your feedback. We appreciate your comments regarding our location and the suitability of our hotel for short stays. We understand that accessibility is important, and we strive to cater to all our guests' needs. best regards, ibis budget Birmingham Airport - NEC

Customer review rating 2.0/5

Lindsey L. Families - Confirmed reviews ALL

The room was very small and was very basic. We were disappointed and expected more due to the price we paid. There was no shower privacy and not ideal with a child. The only plus point is that it is close to the terminal.

Dear Lindsey L., Thank you for sharing your feedback regarding your recent stay. I understand your concerns about the room size and privacy issues, which can certainly impact the overall experience. We appreciate your comments and will take them into consideration as we strive to improve our services. best regards, ibis budget Birmingham Airport - NEC

Customer review rating 5.0/5

Katie D. Families - Confirmed reviews ALL

Fab! The staff upon arrival were very helpfuln and thoughful towards my 11 year old and that made the stay.

Dear Katie D., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our location convenient and that our staff provided thoughtful service to you and your family. Your feedback is greatly appreciated. Kind regards, ibis budget Birmingham Airport - NEC

Customer review rating 4.0/5

Peter L. Couples - Confirmed reviews ALL

Ideally situated for the airport and good breakfast. Only problem was we were allocated an accessible room (not requested) and the alarm went off spontaneously twice

Dear Peter L., Thank you for your positive feedback regarding your stay. We are pleased to hear that you found our location convenient and enjoyed the breakfast. We apologize for the inconvenience caused by the alarm and the room allocation. Your comments are valuable to us. Kind regards, ibis budget Birmingham Airport - NEC

Customer review rating 4.0/5

Zulfiqar S. Business - Confirmed reviews ALL

Ideal for early morning fligh and economical

Dear Zulfiqar S., Thank you for your positive feedback regarding your stay with us. We are pleased to hear that you found our location convenient and accommodations comfortable, particularly for your early morning flight. We strive to provide economical options for our guests. best regards, ibis budget Birmingham Airport - NEC

Customer review rating 4.0/5

Polly B. Families - Confirmed reviews ALL

Room basic, clean, warm and had shower and separate toilet. Not enough shelving space to put your ‘bits’ on like watches, car keys, laptop etc. A small kettle would for tea/coffee would have been luxury when arriving very late, on 7th floor and tea/coffee available on 1st floor ☺️ Breakfast was brilliant 👏

Dear Polly B., Thank you for your valuable feedback regarding your recent stay with us. We are pleased to hear that you found our hotel to offer good value for money and that you appreciated the cleanliness and warmth of your room. We understand the importance of adequate shelving and in-room amenities, and we will take your suggestions into account for future improvements. It is wonderful to know that you enjoyed our breakfast offerings as well. Thank you once again for your review, and we hope to welcome you back in the future. Best regards, ibis budget Birmingham Airport - NEC

Customer review rating 3.0/5

Stuart D. Solo - Confirmed reviews ALL

Stayed 27 th October on arrival was told my luggage trolley couldn’t stay in room for safety man on reception said I could leave in back room and get in morning he gave me a ticket on going to get trolley from reception in morning gave ticket to reception she looked wasn’t there said I have to go get another one I said I have to use a trolley as I’ve got a pacemaker as well as prostate cancer it’s the principle of having to pay twice for a trolley girl not very helpful

Dear Stuart D., Thank you for sharing your experience during your recent stay with us. I sincerely apologize for the inconvenience you encountered regarding the luggage trolley. We strive to maintain safety standards, which sometimes necessitates specific policies regarding equipment and storage. I appreciate your understanding in this matter, and I regret that our team member did not provide the assistance you required when retrieving the trolley. Your feedback on this aspect is invaluable to us as we continuously seek to improve our guest services. Thank you once again for your comments. We hope to have the opportunity to welcome you back in the future. Best regards, ibis budget Birmingham Airport - NEC

Customer review rating 4.0/5

Michael K. Families - Confirmed reviews ALL

Great location at a reasonable price. Plus the bar/restaurant stays open pretty late. Can't ask for more.

Dear Michael K., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you appreciated our location and found value in our services. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, ibis budget Birmingham Airport - NEC

Customer review rating 3.5/5

Field S. Families - Confirmed reviews ALL

Clean, practical, comfortable

Dear S. Field, Thank you for taking the time to provide your feedback. We are pleased to hear that you found our hotel clean, practical, and comfortable. Your insights are valuable to us as we strive to enhance our guest experience. kind regards , ibis budget Birmingham Airport - NEC

Other web-users rate our hotel

  • 2,152 reviews 9.5/10 Location
  • 2,821 reviews 5.5/10 Room
  • 2,004 reviews 8.8/10 Service
  • 23 reviews 7.6/10 WiFi
  • 1,006 reviews 7.4/10 Cleanliness
  • 831 reviews 6.3/10 Value
  • 354 reviews 7.4/10 Breakfast

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