Novotel London Excel 4 stars

Customer review rating (ALL Rating) 4.3/5 1,599 reviews

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Description

Hotel extras

  • Minutes' walk to ExCel Exhibition Centre, the O2 Arena, and Canary Wharf

  • 2 DLR stations and 1 Elizabeth line nearby

  • 5 minutes' drive to London City Airport

  • Green Key certified

  • Views of the Docklands, O2 Arena, and Canary Wharf

Our accommodation(s)

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Hotel location

Novotel London Excel

7 Western Gateway, Royal Victoria Dock
E16 1AA LONDON
United Kingdom

GPS:51.507933906029066, 0.0232424366007321

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

UPPER DECK RESTAURANT

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,599 reviews

TripAdvisor Rating  4.2/5  3,623 reviews

Certificate of excellence 2025

Customer review rating 4.0/5

Natalie B. Families - Confirmed reviews ALL

Had a great time at Novotel excel. Very handy for everything we needed. Staff and breakfast excilent.

Customer review rating 3.5/5

Michelle D. Friends - Confirmed reviews ALL

Great, stayed for one night after visiting the London International Horse Show

Customer review rating 5.0/5

Jolanta Z. Business - Confirmed reviews ALL

My experience with you was excellent — the service was attentive, the atmosphere warm, and everything made my stay truly enjoyable.

Customer review rating 0.5/5

Adam H. Families - Confirmed reviews ALL

The main bed was hard. The sofa bed in the family room was like a rock. The sofa bed should have had a double duvet but it was a very thin king size duvet folded in two and placed in a double duvet cover so we got very cold. For £300 for the night, terrible.

Customer review rating 5.0/5

Simon D. Families - Confirmed reviews ALL

From the Check in , Bar Staff , Breakfast , cheerful room team .. all 100% excellent

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Other web-users rate our hotel

  • 1,543 reviews 9.3/10 Location
  • 2,119 reviews 6.8/10 Room
  • 2,289 reviews 8.6/10 Service
  • 38 reviews 7.3/10 WiFi
  • 966 reviews 6.2/10 Cleanliness
  • 820 reviews 7.9/10 Breakfast
  • 7 reviews 2.2/10 Pool

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