Novotel London Excel 4 stars

Customer review rating (ALL Rating) 4.2/5 1,318 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Minutes' walk to ExCel Exhibition Centre, the O2 Arena, and Canary Wharf

  • 2 DLR stations and 1 Elizabeth line nearby

  • 5 minutes' drive to London City Airport

  • On-site restaurant and bar with outside terrace

  • Views of the Docklands, O2 Arena, and Canary Wharf

Our accommodation(s)

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Hotel location

Novotel London Excel

7 Western Gateway, Royal Victoria Dock
E16 1AA LONDON
United Kingdom

GPS:51.507933906029066, 0.0232424366007321

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

UPPER DECK RESTAURANT

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,318 reviews

TripAdvisor Rating  4.0/5  3,288 reviews

Certificate of excellence 2023

🎁❣️❣️❣️❣️❣️❣️❣️❣️❣️❣️🍾🍾🍾🍾🍾🍾🍾😎😎😎😎😎😎😎🥂🥂🥂🥂🥂🥂🥂🥂☕️🧐🧐🧐🧐🧐🧐🧐🧐🧐🧐☕️☕️☕️☕️☕️☕️☕️☕️☕️☕️☕️

TripAdvisor rating 5.0/5

János P Families - TripAdvisor review

The recepcionist girl greated us really lovely. I am not sure about her name, but it is something like Dynapp. She introduced the hotel to us and later on, when we met her again she recognised us and she asked about if we like our room and if everything is okay, and she recommended some place to see here in London. She was so kindly and smiley! In our hotel room, we got suprise chocolate :) The bed is comfortable, the room is clean and the view is nice. We ate and drank at the bar, it was so great too! The food was delicious and the staffs were kind too :)

Top service & venue

TripAdvisor rating 5.0/5

FrazerJSH TripAdvisor review

Used Novotel for parents & guests staying intermittently over the years but also as a relaxing change of scenery to do some work in the evenings. The environment and above all staff, have always been fantastic… most polite and helpful, especially Sara! Thanks v much, Frazer

I was there for 8 days I was very happy with my experience there.

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Staff was helpful. I wish there was a concierge to help me with information on the Underground. But besides that it was fine.

We were so chuffed to make your stay pleasant, at Novotel our guests are the most important thing ever and when we hear compliments it makes us have butterflies! We know that our future guests would also appreciate the kind words and tips and would appreciate if you could also share some comments on the global travel review site ‘’trip advisor’’. Here is the link; https://www.tripadvisor.co.uk/Hotel_Review-g186338-d291617-Reviews-Novotel_London_Excel-London_England.html Thanks again so much and hope you would come back and visit us soon!

Fantastic hotel!

TripAdvisor rating 5.0/5

K_Meister1983 Couples - TripAdvisor review

We stayed here for one night in an executive room when we went to the 02 to the C2C festival. The hotel is gorgeous inside and the staff really friendly. The room itself was spotless. Mini fridge, safe, big tv, dressing gowns in the wardrobe and a Nespresso machine with capsules to use. The bathroom was again spotless and had some amenities such as a shower cap, razor, vanity kit, comb. The WC is separate from the bathroom. It’s easy to get to the 02 from here using the cable cars which are just a short walk down the road from the hotel. We got the tube as the cable cars had a big queue and we wanted to get there ASAP. The tube is not far and only one change. We had breakfast and it was a tad pricey however it was a full buffet with hot and cold items to choose from. Would recommend and would stay here again.

Well located

Customer review rating 5.0/5

Katietuggs Couples - Confirmed reviews ALL

Lovely hotel. Lovely room. Lovely helpful staff. Very convenient for the O2 - will definitely use again.

We were so chuffed to make your stay pleasant, at Novotel our guests are the most important thing ever and when we hear compliments it makes us have butterflies! We know that our future guests would also appreciate the kind words and tips and would appreciate if you could also share some comments on the global travel review site ‘’trip advisor’’. Here is the link; https://www.tripadvisor.co.uk/Hotel_Review-g186338-d291617-Reviews-Novotel_London_Excel-London_England.html Thanks again so much and hope you would come back and visit us soon!

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Other web-users rate our hotel

  • 1,140 reviews 9/10 Location
  • 1,658 reviews 6.7/10 Room
  • 1,465 reviews 7.3/10 Service
  • 40 reviews 5.4/10 WiFi
  • 767 reviews 5.9/10 Cleanliness
  • 636 reviews 6.7/10 Breakfast
  • 382 reviews 4.9/10 Food
  • 353 reviews 4.9/10 Value

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