Novotel London Excel 4 stars

Customer review rating (ALL Rating) 4.3/5 1,559 reviews

Best price
guarantee
Novotel London Excel - Image 1
Novotel London Excel - Image 2
Novotel London Excel - Image 3
Novotel London Excel - Image 4
7 Western Gateway, Royal Victoria Dock, E16 1AA LONDON, United Kingdom

Description

Hotel extras

  • Minutes' walk to ExCel Exhibition Centre, the O2 Arena, and Canary Wharf

  • 2 DLR stations and 1 Elizabeth line nearby

  • 5 minutes' drive to London City Airport

  • Green Key certified

  • Views of the Docklands, O2 Arena, and Canary Wharf

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Novotel London Excel

7 Western Gateway, Royal Victoria Dock
E16 1AA LONDON
United Kingdom

GPS:51.507933906029066, 0.0232424366007321

Telephone
Fax +44 20 7540 9710

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

UPPER DECK RESTAURANT

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,559 reviews

TripAdvisor Rating  4.0/5  3,450 reviews

Certificate of excellence 2024

The best barmaid

TripAdvisor rating 5.0/5

Pete A TripAdvisor review

To Klea, the Wonderful Barmaid Through music loud and laughter bright, Klea shone all through the night. Behind the bar, with skill and grace, She worked with charm, she owned the place. No empty glass, no waiting long, Each drink she poured was smooth and strong. She knew the orders, knew the names, And joined right in with jokes and games. Her service quick, her manner kind, A better barmaid? Hard to find! She made the night feel light and free— Klea, you took great care of me!

Dear petea995, What a fantastic and heartwarming tribute to Klea! Your poetic words truly capture her energy, dedication, and the wonderful atmosphere she creates behind the bar. We couldn’t agree more—she’s an absolute star, and we’re so pleased to see her hard work and charm recognized in such a special way. Rest assured, we’ll pass your kind words along to Klea, and I’m sure they’ll bring a big smile to her face! We can’t wait to welcome you back for more great nights and even better service. Best regards, Aurelija Revuckaite Guest Experience Manager Novotel & ibis London ExCeL

Great choice for private dinners

TripAdvisor rating 5.0/5

Kathrin B TripAdvisor review

Big thank you to the restaurant team at Novotel Excel for making a recent agent dinner a successful and tasty event! Not to forget the venue itself - with a nice view across the river and a pleasant, stylish design it was the perfect setting for our dinner.

Dear U96650Kkathrinb, Thank you for your wonderful feedback! We’re thrilled to hear that your private dinner was a success and that our restaurant team helped make it a memorable and delicious event. It’s also fantastic to know that you enjoyed the ambiance, stylish design, and stunning river views—our team takes great pride in creating the perfect setting for special occasions. We truly appreciate your kind words and hope to welcome you back for another exceptional dining experience in the future! Best regards, Aurelija Revuckaite Guest Experience Manager Novotel & ibis London ExCeL

Best choice for school groups

TripAdvisor rating 5.0/5

Michael T TripAdvisor review

Located in a most convenient area with easy access to Tube lines and cable cars, this hotel offers top quality hotel services. Clean and comfortable rooms , rich breakfast and above all friendly staff. Very happy to have brought my students and I certainly recommend it for school groups.

Hi michaeltG75EN, Thank you for your wonderful review! We're delighted to hear that our location, service, and amenities made your stay enjoyable. It’s fantastic to know that your students had a great experience, and we truly appreciate your recommendation. We’d love to welcome you and your group again in the future! Best, Aurelija Revuckaite Guest Experience Manager Novotel & ibis London ExCeL

Just ok

Customer review rating 3.0/5

Stuart Business - Confirmed reviews ALL

Continually put in a room with a loose shower head not fixed to the wall. Irritating. Raised with reception yet again.

A bit patchy!

Customer review rating 2.5/5

Mr D. D. Business - Confirmed reviews ALL

Stayed whilst attending an exhibition and some things positive and some not. Parking fine, in fact easy, bar service fine and check in OK as plenty of staff. Our suite however was devoid of enough furniture, The evening meal offering was pretty basic and needs a lift and the breakfast was very disappointing for a 4 str establishment with sections closed off for some weird reason leading to no tables being available? The Aloft at the other end was far better on our last visit and we will use this again next time.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,276 reviews 9.2/10 Location
  • 1,801 reviews 6.9/10 Room
  • 1,537 reviews 7.9/10 Service
  • 39 reviews 6.2/10 WiFi
  • 819 reviews 6.2/10 Cleanliness
  • 639 reviews 6.7/10 Breakfast
  • 387 reviews 5.8/10 Food
  • 340 reviews 5.6/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in London

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.