Customer review rating (ALL Rating) 4.4/5 9,507 reviews
ALLSAFE approved hotel
Minutes' walk to ExCel Exhibition Centre, the O2 Arena, and Canary Wharf
2 DLR stations nearby
5 minutes' drive to London City Airport
On-site restaurant and bar with outside terrace
Views of the Docklands, O2 Arena, and Canary Wharf
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
7 Western Gateway
Royal Victoria Dock
E16 1AA london
Check-in from 15h00
Check out up to 12h00
Check-in from - Check out up to
Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.
Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.
Number of meeting rooms: 13
Maximum size: 70 m²
Maximum capacity: 80 people
Maximum banquet capacity: 50 people
100% genuine reviews from our guestsFind out more
Mark J. Families - 11/01/2022 Confirmed reviews ALL
We had a really enjoyable stay and were made welcome from the moment we arrived and until we departed. The whole team from reception, to the bar and housekeeping were helpful and more importantly pleasant to their guests during a difficult time for the Hospitality industry. I would not hesitate to stay at the Novotel Excel again. Good to see levels of service are getting back to pre- covid standards .
Charlie Families - 10/01/2022 Confirmed reviews ALL
Hotel was lovely, rooms were small and a bit grubby… the shower and sink had mould around them and inside the sink was worn and scratched. Room was clean apart from that and our bed was made and clean towels for the 2nd night. Breakfast was really good and staff were very helpful and friendly
Very clean, good location, friendly staff and buffet breakfast was extremely perfect
H.m Families - 10/01/2022 Confirmed reviews ALL
The room was very clean and comfortable. The staff from reception to the breakfast staff very kind and helpful. The breakfast was very organised and lots of options to choose from . The location off course was very good as well.
Joanne Families - 10/01/2022 Confirmed reviews ALL
Friendly check in staff, clean and spacious attractive suite, comfortable bed, wonderful choice at breakfast and nice quality food, helpful staff at breakfast regarding allergens, within walking distance of dlr and emirates air line and on ExCeL’s doorstep.
Front staff lady at night was very good and helpful
Anonymous Friends - 08/01/2022 Confirmed reviews ALL
Our most recent 20 reviews
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