Novotel London Excel 4 stars

Customer review rating (ALL Rating) 4.2/5 1,542 reviews

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Description

Hotel extras

  • Minutes' walk to ExCel Exhibition Centre, the O2 Arena, and Canary Wharf

  • 2 DLR stations and 1 Elizabeth line nearby

  • 5 minutes' drive to London City Airport

  • Green Key certified

  • Views of the Docklands, O2 Arena, and Canary Wharf

Our accommodation(s)

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Hotel location

Novotel London Excel

7 Western Gateway, Royal Victoria Dock
E16 1AA LONDON
United Kingdom

GPS:51.507933906029066, 0.0232424366007321

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

UPPER DECK RESTAURANT

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  1,542 reviews

Customer review rating 3.5/5

Rosemary L. M. Business - Confirmed reviews ALL

As above, the breakfast was very average- rubber eggs, water boiled mushrooms etc, but overall it was okay. I was far from impressed to see that people were allowed to attend breakfast in their pyjamas, obviously had not showered and were around food that others were consuming. This is such poor hygiene and I checked out a day early.

Customer review rating 1.0/5

Ibukun O. Couples - Confirmed reviews ALL

Air Con was not working in the room. Which made the experience unbearable. Your staff offered a small fan that did nothing for the temperature

Customer review rating 5.0/5

Cressida F. Solo - Confirmed reviews ALL

This really is THE hotel if you're going to MCM Comic Con at the ExCeL. The staff really get into the spirit of the event and seem to welcome all the strange cosplaying nerds with warmth and joy. I'd especially like to shout out Aurelia on the front desk, who not only welcomed me back from last October, seeing my previous booking on my account, but also recognised me in full cosplay the next day and not only that but remembered my room number off the top of her head as I sheepishly asked for a replacement keycard. A staff member going up in one of the lifts with a fan for someone's room turned to me and said "It's wonderful, isn't it. Just let people be happy." That's what it's like, friends. Just let people be happy. Stay here, and be happy.

Customer review rating 5.0/5

Cc Families - Confirmed reviews ALL

Great stay for MCM, lovely clean room, Special shout out for the service at. Breakfast from Audrie, a Fantastic member of staff!

We were so chuffed to make your stay pleasant, at Novotel our guests are the most important thing ever and when we hear compliments it makes us have butterflies! We know that our future guests would also appreciate the kind words and tips and would appreciate if you could also share some comments on the global travel review site ‘’trip advisor’’. Here is the link; https://www.tripadvisor.co.uk/Hotel_Review-g186338-d291617-Reviews-Novotel_London_Excel-London_England.html Thanks again so much and hope you would come back and visit us soon! Best, Aurelija Revuckaite Room Divisions Manager Novotel & Ibis London ExCeL

Customer review rating 4.0/5

Ben F. Solo - Confirmed reviews ALL

It is well positioned for what i wanted right on the lizzy line

Dear Ben F., Thank you for your positive feedback regarding our location. We are pleased to hear that our proximity to the Lizzy line met your needs. Best, Aurelija Revuckaite Room Divisions Manager Novotel & Ibis London ExCeL

Other web-users rate our hotel

  • 1,608 reviews 9.3/10 Location
  • 2,210 reviews 6.7/10 Room
  • 2,667 reviews 8.4/10 Service
  • 35 reviews 6.5/10 WiFi
  • 1,013 reviews 5.8/10 Comfort
  • 997 reviews 6.2/10 Cleanliness
  • 874 reviews 7.9/10 Breakfast
  • 5 reviews 4.3/10 Beach

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