Novotel London Excel 4 stars

Customer review rating (ALL Rating) 4.3/5 1,564 reviews

Best price
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7 Western Gateway, Royal Victoria Dock, E16 1AA LONDON, United Kingdom

Description

Hotel extras

  • Minutes' walk to ExCel Exhibition Centre, the O2 Arena, and Canary Wharf

  • 2 DLR stations and 1 Elizabeth line nearby

  • 5 minutes' drive to London City Airport

  • Green Key certified

  • Views of the Docklands, O2 Arena, and Canary Wharf

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Novotel London Excel

7 Western Gateway, Royal Victoria Dock
E16 1AA LONDON
United Kingdom

GPS:51.507933906029066, 0.0232424366007321

Telephone
Fax +44 20 7540 9710

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

UPPER DECK RESTAURANT

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,564 reviews

TripAdvisor Rating  4.2/5  3,472 reviews

Certificate of excellence 2024

Very Nice

TripAdvisor rating 4.0/5

Thomas V TripAdvisor review

Dear thomasvU4986LI, Thank you for the delightful review — short, sweet, and sprinkled with enthusiasm (and exclamation marks!). We're thrilled you enjoyed your stay, found the room comfortable, and the food "delisous" (we’re claiming that as a new culinary term). Olga will be over the moon to hear your praise – she's indeed a star! We look forward to welcoming you back for more delicious moments and excellent service. Best, Aurelija Revuckaite Guest Experience Manager Novotel & ibis London ExCeL

Syed was great

TripAdvisor rating 5.0/5

554josho TripAdvisor review

Hey 554josho, Thank you so much for your lovely review! We’re thrilled to hear that Syed made such a fantastic first impression — he truly is a superstar at making guests feel right at home! I’m glad you enjoyed the upgrade, the breakfast offer, and those welcome drinks (always a nice touch to start a stay on the right note!). We’ll be sure to pass along your kind words to the team — especially Syed. Looking forward to welcoming you back again soon for another top-notch stay! Best, Aurelija Revuckaite Guest Experience Manager Novotel & ibis London ExCeL

Good

TripAdvisor rating 4.0/5

VoidAnas TripAdvisor review

Hey VoidAnas, Thank you for your kind review! We're so glad to hear you enjoyed our clean spaces, welcoming lobby, and of course — Audrie's great service (we’ll be sure to pass along your praise to her!). We're also happy breakfast hit the spot! Sorry to hear the beds weren’t quite to your comfort preference — we understand how important a good night's sleep is, and we'll take your feedback onboard as we continuously work to improve guest comfort. We hope to welcome you back again soon — maybe next time we’ll have you sleeping like royalty! Best, Aurelija Revuckaite Guest Experience Manager Novotel & ibis London ExCeL

Accommodating and comfortable

TripAdvisor rating 5.0/5

Don K TripAdvisor review

Dear donkD3523QI, Thank you so much for your kind words and glowing review! We're thrilled to hear you had a comfortable and enjoyable stay with us. Syed will be delighted to know he made such a positive impression—he truly is a star, and we'll make sure to pass along your praise! It’s wonderful to know that our location and service made your long weekend in London a memorable one. We hope to welcome you back again soon for another fantastic visit! Warm regards, Aurelija Revuckaite Guest Experience Manager Novotel & ibis London ExCeL

Very Good

TripAdvisor rating 5.0/5

Awais M TripAdvisor review

Dear 81awaism, Thank you so much for your wonderful review! We're thrilled to hear you enjoyed your stay and that Audrie made such a great impression during breakfast — she truly is a star, and your kind words will mean the world to her! 😊 It’s lovely to know you were satisfied with the service, cleanliness, and overall experience. Your recommendation is the best compliment we could receive! We can’t wait to welcome you back for another fantastic stay. Warm regards, Aurelija Revuckaite Guest Experience Manager Novotel & ibis London ExCeL

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,296 reviews 9.2/10 Location
  • 1,836 reviews 6.9/10 Room
  • 1,556 reviews 7.9/10 Service
  • 38 reviews 5/10 WiFi
  • 840 reviews 6.2/10 Cleanliness
  • 650 reviews 7.1/10 Breakfast
  • 384 reviews 6.1/10 Food
  • 322 reviews 5.3/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.