Novotel London Excel 4 stars

Customer review rating (ALL Rating) 4.2/5 1,696 reviews

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7 Western Gateway, Royal Victoria Dock, E16 1AA LONDON, United Kingdom

Description

Hotel extras

  • Minutes' walk to ExCel Exhibition Centre, the O2 Arena, and Canary Wharf

  • 2 DLR stations and 1 Elizabeth line nearby

  • 5 minutes' drive to London City Airport

  • Green Key certified

  • Views of the Docklands, O2 Arena, and Canary Wharf

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Novotel London Excel

7 Western Gateway, Royal Victoria Dock
E16 1AA LONDON
United Kingdom

GPS:51.507933906029066, 0.0232424366007321

Telephone
Fax +44 20 7540 9710

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

UPPER DECK RESTAURANT

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  1,696 reviews

Customer review rating 5.0/5

Terry M. Families - Confirmed reviews ALL

Dear Terry, Thank you for taking the time to share your feedback. We’re delighted to hear that you found our check-in process very efficient and smooth. We truly appreciate your kind comments and hope to have the pleasure of welcoming you back to Novotel London Excel again soon. Kind regards, Ayesha Wadood Reception Manager Novotel London Excel

Customer review rating 5.0/5

Katharine R. Families - Confirmed reviews ALL

Dear Katharine, Thank you for taking the time to share your wonderful feedback. We’re delighted to hear that you received a warm welcome from our team and that we were able to make your stay more enjoyable by offering complimentary breakfast. We truly appreciate your understanding regarding the room upgrade, particularly when travelling as a family of three. It’s lovely to know that you appreciated the gesture and took the time to share your feedback with our team when collecting your bags. We value your Platinum status and your continued loyalty, and we hope to have the pleasure of welcoming you and your family back to Novotel London Excel very soon. Kind regards, Ayesha Wadood Reception Manager Novotel London Excel

Customer review rating 4.5/5

Irfan S. Families - Confirmed reviews ALL

Dear Irfan, Thank you for your lovely feedback. We’re delighted to hear that you enjoyed the views of the Thames and that our Guest Relations team helped make your trip even more enjoyable. It’s wonderful to know that you would choose to stay with us again. We truly look forward to welcoming you back to Novotel London Excel in the future. Kind regards, Ayesha Wadood Reception Manager Novotel London Excel

Customer review rating 5.0/5

Isabel K. B. Business - Confirmed reviews ALL

Dear Isabel, Thank you very much for taking the time to share your wonderful feedback. We are delighted to hear that you enjoyed your stay with us and that our rooms, views, food, and especially the service provided by our team met your expectations. It is always a pleasure to know that our guests feel well looked after, and your kind words are a great encouragement to the entire team. We truly appreciate your recommendation and look forward to welcoming you back to Novotel London Excel on your next visit. Kind regards, Ayesha Wadood Reception Manager Novotel London Excel

Customer review rating 5.0/5

Daniel P. Families - Confirmed reviews ALL

Dear Daniel P., Thank you for your wonderful feedback. We are delighted to hear that you had a perfect and amazing experience at Novotel London Excel. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Mehwish Farzan Guest Experience Coordinator Novotel London Excel

Other web-users rate our hotel

  • 1,670 reviews 9.3/10 Location
  • 2,333 reviews 6.6/10 Room
  • 2,893 reviews 8.5/10 Service
  • 32 reviews 7.1/10 WiFi
  • 1,077 reviews 5.7/10 Comfort
  • 1,027 reviews 6.2/10 Cleanliness
  • 900 reviews 7.8/10 Breakfast
  • 6 reviews 1.7/10 Pool

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