Novotel Liverpool Centre 4 stars

Name: Novotel Liverpool Centre | Contemporary Hotel in Liverpool - ALL
Address: 40 Hanover Street, Merseyside, LIVERPOOL, L1 4LN, United Kingdom
Telephone: +441517025100
Rating: 4.3

Customer review rating (ALL Rating) 4.3/5 2,348 reviews

40 Hanover Street, Merseyside, L1 4LN LIVERPOOL, United Kingdom

Description

Novotel Liverpool Centre

Hotel that makes every moment matter

We have introduced intensified hygiene & prevention measures to ensure your safety. The ALLSAFE label represents our new elevated cleanliness protocols and provides assurance that these standards are being met in this hotel.

Gilles Mattern, Hotel Manager

Situated in the historic city of Liverpool the Novotel Liverpool city Center is a stylish 4-star hotel located in the heart of the city placing you next to some of the UK's best sporting, musical, and commercial attractions. Just a stones throw away you can experience art and history at the Albert Docks, or why not visit the cities' nightlife scene down at Cavern walks or why not try one of many award winning restaurants. Novotel is a great choice for both families and business workers looking to escape.

Guests can relax and enjoy a delicious meal in our stylish Ropewalks bar and restaurant, which serves freshly cooked local and international cuisine as well separate choices for kids. Why not unwind in the bar where we serve a full array of drinks. The hotel boasts ten spacious meeting rooms with facilities to suit different needs, We also have a separate welcome area where you can gather before moving to your meeting room making this an ideal place for your business needs.

Hotel extras

Central location, close to Liverpool One shopping centre
Leisure facilities including swimming pool, Sauna and gym
An ALLSAFE Clifton certified hotel
Central location, with plenty of nearby travel links
Q-Park Hanover Street offers a 30% discount pre-booking only parking for guests of Novotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Room

Superior Room with Queen bed

4 persons
25 m² / 269 sq ft

Bedding 1 x Queen size bed(s) and 1 x Double sofa bed(s)
Views: Courtyard View or City View

Room

Superior Room with 2 single bed

2 persons
25 m² / 269 sq ft

Bedding 2 x Twin bed(s)
Views: City View or Courtyard View

Room

Executive Room with King bed

2 persons
30 m² / 322 sq ft

Bedding 1 x King size bed(s)
Views: City View

Room

Accessible Superior Room with 2 single beds

2 persons
26 m² / 279 sq ft

Bedding 2 x Single bed(s)
Accessible room

Hotel location

Novotel Liverpool Centre

40 Hanover Street, Merseyside
L1 4LN LIVERPOOL
United Kingdom

GPS:53.403169, -2.984534

+44 151 702 5100

+44 151 702 5110

Railway station
Bus stop

LIVERPO LIME STREET

Railway station

Access: 1.61 km / 1 mi 10 min walk / 5 min drive

LIVERPOOL CENTRAL BUS TERMINAL

Bus stop

Access: 2.4 km / 1.49 mi 5 min walk / 2 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Restaurant
Wheelchair accessible hotel
Wi-Fi
Breakfast
Bar
Meeting rooms

Near the property

Car park

ROPEWALKS BAR AND KITCHEN

RopeWalks Bar And Kitchen is currently running a reduced menu on reopening. Please contact the hotel on h6495@accor.com for more information.

Our guest reviews

Well located clean

James R. Families - 5/23/2023 Confirmed reviews ALL

Breakfast was overpriced, room was clean lovely bed.

Dear JAMES R., Thank you for taking the time to tell us about your experience at the Novotel Liverpool Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have of course passed on your feedback to our Food and Beverage manager regarding your feedback on the pricing of the food and drink in the restaurant and he will of course review all this. I have also liaised with my inhouse maintenance team to ensure that both the sink and hairdryer are checked and fixed in the room which you stayed in. I want to once again thank you for taking the time to leave inform us of your feedback and it is my hope that you do return in the near future and allow us the opportunity to better ourselves and make your experience perfect with us. Sincerely, Lee Rimmer, Front Office Manager

Our regular stay

A S. Families - 5/23/2023 Confirmed reviews ALL

Room and level of staffing clean tidy friendly. However the sink leaked the hairdryer didn’t work and I do know how to switch it on ! Also there was a great of outside noise which made sleeping difficult. We have stayed a number of times over the years and always enjoy our stay it is in an excellent position for Liverpool centre. Sadly on this occasion not quite up to its best.

Dear ANTHONY S., Thank you for taking the time to tell us about your experience at the Novotel Liverpool Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have liaised with my inhouse maintenance team to ensure that both the sink and hairdryer are checked and fixed in the room which you stayed in. I have also reported the noise you experienced outside your room whilst you stayed with us and they are currently doing different checks to work out what this is and what could be implemented to fix this for future. I want to once again thank you for taking the time to leave inform us of your feedback and it is my hope that you do return in the near future and allow us the opportunity to better ourselves and make your experience perfect with us. Sincerely, Lee Rimmer, Front Office Manager

Great location, good size room

Nadine Families - 5/22/2023 Confirmed reviews ALL

Great location. Room size was big. Early check in price is a bit expensive at 40 pound. Our room had a queen size bed with a Pull out sofa bed. This could be replaced as it wasn't in the best state towels and a piece of wood holding up One part.

Dear NADINE D., Thank you for taking the time to tell us about your experience at the Novotel Liverpool Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have spoken with both our maintenance team and housekeeping to investigate the sofa bed in your room and will of course get this fixed. We of course take on board your feedback regarding the early check in price and we will review this and revaluate. I hope you give our hotel another opportunity to stay with us and see that we have resolved the issues that you have mentioned in your comment. Sincerely, Lee Rimmer, Front Office Manager

Nice

David O. Couples - 5/21/2023 Confirmed reviews ALL

Quite pleased

Dear DAVID O., We very much appreciate your comments regarding your stay at the Novotel Liverpool Centre. I am so glad that you had a wonderful stay with us and had the opportunity to visit our hotel. We look forward to seeing you back with us in the near future. Sincerely, Lee Rimmer, Front Office Manager

Well located hotel

Anonymous Couples - 5/20/2023 Confirmed reviews ALL

Dear DAVE H., We very much appreciate your comments regarding your stay at the Novotel Liverpool Centre. I am very sorry to hear that you had issues in the hotel room with your TV. I have already spoken with our in house maintenance team to ensure that this problem has been fixed. As we are committed to to helping the planet we do not change the towels everyday unless requested by our guests But we very much appreciate the comments regarding this matter. Thank you again for sharing your experience, and we hope to see you staying with us here at Novotel in the very near future. Sincerely, Lee Rimmer, Front Office Manager

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