Novotel Liverpool Centre 4 stars

Customer review rating (ALL Rating) 4.3/5 1,630 reviews

Novotel Liverpool Centre - Image 1
Novotel Liverpool Centre - Image 2
Novotel Liverpool Centre - Image 3
Novotel Liverpool Centre - Image 4

Description

Hotel extras

  • Central location, close to Liverpool One shopping centre

  • Leisure facilities including swimming pool, Sauna and gym

  • Green Key certified hotel

  • Family rooms suitable for a maximum of two adults and two children.

  • Q-Park Hanover Street offers a 30% discount pre-booking only parking for guests of Novotel

Our accommodation(s)

Hotel location

Novotel Liverpool Centre

40 Hanover Street, Merseyside
L1 4LN LIVERPOOL
United Kingdom

GPS:53.403169, -2.984534

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

ROPEWALKS RESTAURANT

Experience a warm and inviting atmosphere to enjoy a lunchtime treat, evening meal or relaxing drink with your friends and family.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,630 reviews

Customer review rating 4.0/5

Bernadette O. Families - Confirmed reviews ALL

I had recently lost my husband just wanted to relax with my son we took his friend with us pool was lovely the lads enjoyed games of snooker room lovely only thing fold up bed should of been made up on arrival had to request milk sugar tea for room requested for room to be cleaned on the Thursday but it wasn't only little things but shouldn't have to ask

Dear Bernadette O., Thank you for sharing your thoughts regarding your recent stay. I am pleased to hear that you found our location fantastic and that your son and his friend enjoyed the pool and snooker. I sincerely apologize for the oversight regarding the fold-up bed and the cleanliness of your room. We strive for high standards in service, and your feedback is invaluable in identifying areas for improvement. I appreciate your understanding of these minor inconveniences. Best wishes, Jay Graham Novotel Liverpool Centre

Customer review rating 3.5/5

Robert C. Families - Confirmed reviews ALL

Great experience, one staff member dampened I the experience and in my view let the hotel down. but all the rest of the staff were very professional and warm.

Dear Robert C., Thank you for your feedback regarding your recent stay. I am pleased to hear you appreciated our location and cleanliness, as well as the professionalism of our team. I sincerely apologize for the experience you had with one staff member, and I will ensure your comments are noted for future training. Best wishes, Jay Graham Novotel Liverpool Centre

Customer review rating 4.0/5

Kirsty B. Business - Confirmed reviews ALL

I really enjoyed my stay however the room was very warm, despite opening the window, and putting the temperature control to 10 and the fan on full. All of my colleagues who also stayed at the hotel said the same. It was 22 degrees at the end of April - not sure how guests feel mid summer without any air conditioning

Dear Kirsty B., Thank you for your feedback regarding your recent stay with us. We are delighted to hear that you found our location, room comfort, and conference facilities to your satisfaction. I appreciate your comments about the room temperature; we understand that maintaining a comfortable environment is essential for a pleasant stay. Your insights will be valuable as we continually assess our systems and guest experiences, especially during warmer periods. We hope to welcome you and your colleagues back in the future. Many Thanks, Lee Rimmer, Front Office Manager, Novotel Liverpool City Centre

Customer review rating 5.0/5

Steve F. Friends - Confirmed reviews ALL

A very enjoyable stay and would like to come back to this hotel

Dear Steve F., Thank you for your positive feedback. We are delighted to hear that you found our location convenient and our staff helpful. It is wonderful to know you enjoyed your stay with us, and we look forward to welcoming you back in the future. Many Thanks, Lee Rimmer, Front Office Manager, Novotel Liverpool City Centre

Customer review rating 3.5/5

Ryan P. Families - Confirmed reviews ALL

Had a great stay, perfect location and lovely clean hotel with nice rooms. Shower was brilliant. Only down side is lack of AC in rooms.

Dear Ryan P., Thank you for your feedback regarding your recent stay. We are pleased to hear you enjoyed our location and found the room comfortable. However, we sincerely regret that the absence of air conditioning affected your experience. Your comments will be taken into consideration for future improvements. Many Thanks, Lee Rimmer, Front Office Manager, Novotel Liverpool City Centre

Other web-users rate our hotel

  • 2,075 reviews 9.7/10 Location
  • 2,264 reviews 6.8/10 Room
  • 1,907 reviews 8.3/10 Service
  • 21 reviews 7/10 WiFi
  • 945 reviews 6.7/10 Cleanliness
  • 824 reviews 6.8/10 Breakfast
  • 656 reviews 6/10 Pool
  • 442 reviews 5.8/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in Liverpool