Novotel Liverpool Centre Hotel 4 stars

TripAdvisor rating 4.0/5 2,890 reviews
Novotel Liverpool Centre
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+ 22 Services
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Room 1

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Hotel extras

  • Central location, close to Liverpool One shopping centre

  • Leisure facilities include a fitness suite and swimming pool

  • Ten fully-equipped meeting and conference rooms

  • Central location, with plenty of nearby travel links

  • Q-Park Hanover Street offers safe, secure, parking for guests of Novotel at a 30% discount

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Currency exchange
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Golf course 18 holes (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 10 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Liverpool Centre

40 Hanover Street
L1 4LN
liverpool
united kingdom

Tel: +441517025100

Fax: (+44)01517025110

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    JOHN LENNON AIRPORT At 11.26km / 7 miles

  • By train

    LIVERPO LIME STREET At 1.61km / 1 miles

GPS :53.403169, -2.984534

Our accommodations

Superior Room with Queen bed

  • Max. number of persons: 4
  • Area: From 26
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Superior Room with 2 single bed

  • Max. number of persons: 2
  • Area: From 6
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Executive Room with King bed

  • Max. number of persons: 2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Accessible Superior Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 26
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

MyRoom by Lynsey & Jen: City of Liverpool Room/ Superior Queen Room

  • Max. number of persons: 4
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Our restaurants and bars

ROPEWALKS BAR AND KITCHEN

Type of cuisine: International

RopeWalks Bar And Kitchen is a centre of entertainment and dining to suit your tastes and time. With an interactive Jukebox, acoustic Piano or XBOX 360 there will always be something to keep you entertained.

Lunch

10:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

15:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Ropewalks Bar And Kitchen

Photo non contractuelle / Strictly non binding

Ropewalks bar and kitchen takes its design inspiration from the rich naval and maritime history of Liverpool and the famous Albert Dock. With bespoke designed furniture and our beloved piano we have created a warm and inviting atmosphere to enjoy a luncht

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 80

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
Novotel Liverpool Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

6,965 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,890 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Relaxing comfort and high standards

TripAdvisor rating 4.0/5

quizgo Couples - 06/12/2019 TripAdvisor review

Lost count of amount of times stayed here in executive rooms. The rooms are to a very high standard of quality and cleanliness. Bathrooms are beautiful and very large recommend 408 508. All staff are so very welcoming and are there to ensure you have a great stay whether on shopping trip or celebrating. We have eaten quite a few times food delicious. Good range of drinks in bar only gripe shame there is no cider on tap. Pool and gym is great and nice play areas for kids and pool table. We go to relax and I can assure you that it is a great place to do that. Reception staff are so helpful and know the area very well.

Good evening, Thank you for your review, it is always nice to receive feedback on how we are doing, especially from someone who stays a lot of the time. I have passed your comments about the drinks onto our Food & Beverage department. We look forward to welcoming you back.

Mrs

Customer review rating 4.4/5

Anonymous Friends - 03/12/2019 Confirmed reviews ALL

Great location, great hotel.

Customer review rating 4.4/5

N Couples - 02/12/2019 Confirmed reviews ALL

To noisy couldnt sleep

Dear Mrs. E., Thank you for taking the time to tell us about your experience at the Novotel Liverpool Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. As our hotel is located in the heart of the city centre there are some times of the day that it might be more noisy. Unfortunately, as we prioritized your request for a lower floor room, we were not able to meet your expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warmest Wishes, Konstantina Karydi, Welcome Team Leader

Top class hotel in great location with fantastic staff

Customer review rating 4.4/5

Karl S. Couples - 02/12/2019 Confirmed reviews ALL

i have stopped here many times with work and at weekends, the hotel is in a great location, good restaurants and close to shops. The staff are top class, so friendly and helpful. Food is great and nice area to have a quiet drink. well recommend stopping here

Fantastic stay

Customer review rating 4.4/5

Mrs M. Friends - 02/12/2019 Confirmed reviews ALL

Great stay and well looked after. All the staff were very friendly

Hotel staff lovely mouse not so hrrst

Customer review rating 4.4/5

Susan C. Couples - 02/12/2019 Confirmed reviews ALL

The hotel is lovely and the staff very pleasant however we encountered mice and when we reported it the bar staff made a joke of it, like it was an everyday experience

Excellent Stay

Customer review rating 4.4/5

Amar Friends - 02/12/2019 Confirmed reviews ALL

The staff were very friendly and helpful. The room was spacious and had very good accessible facilities for Wheelchair Users

Short but sweet stay

Customer review rating 4.4/5

Kelly J. Couples - 02/12/2019 Confirmed reviews ALL

Everything was quick and easy!

As good as ever!

Customer review rating 4.4/5

Anonymous Business - 02/12/2019 Confirmed reviews ALL

Super smooth check in and as good as ever.

Average

Customer review rating 4.4/5

Julie Couples - 02/12/2019 Confirmed reviews ALL

No major problems, but slightly disappointed based on price paid

Dear JULIE B., Thank you for taking the time out to leave us a review. We are sorry to hear that you feel you did not receive good value for money. We find guest experience feedback extremely useful, so that we can identify how we can improve and it would be great if you could email us any specific details, which were a concern for you at H6… We really appreciate your business and want to ensure that your voice is heard. Kind regards, Sebastian Chan Welcome Team Leader

Perfect

Customer review rating 4.4/5

Tosh C. Couples - 01/12/2019 Confirmed reviews ALL

Enjoyable, the staff were extra helpful and a brilliant little touch in our room when we arrived. Thank you

Perfect as always

Customer review rating 4.4/5

Gal Solo - 29/11/2019 Confirmed reviews ALL

Nice upgrade on arrival - thank you ! Huge TV and a Nespresso machine - heaven Fantastic variety at breakfast , good quality food but the decaf coffee was lacking taste ! Otherwise a great stay and very comfortable and central

Dear GLENYS L., Thank you for taking the time to write us such a great review! We are so pleased you enjoyed your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards. Reception Team

Lovely

Customer review rating 4.4/5

John S. Families - 27/11/2019 Confirmed reviews ALL

Very pleasant, friendly staff. Efficient check in and out. Good Breakfast. All round good experience .

Dear JOHN S., Thank you for your great feedback. We are so pleased you thought the check in and out was efficient. At Novotel Liverpool we strive to give our guests a pleasurable and enjoyable stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Reception

Perfect location, great breakfast, great staff!

Customer review rating 4.4/5

Claire T. Families - 27/11/2019 Confirmed reviews ALL

Amazing again thank you. Second year we have stayed over my birthday weekend for our girls to run in the British Cross Challenge at Sefton Park. Looking forward to coming again next year with the other 2 families who stayed with us this time . Thank you for the personal gift touches in our room - popcorn and drinks and posters for the girls and fizz and flowers for us- thank you!

Dear CLAIRE T., Thank you so much for taking the time to write us such a wonderful review we appreciate it so much! It is always a pleasure to receive positive feedback. We are so pleased you and your girls had a lovely stay. Well done in the race! We look forward to seeing you again at Novotel Liverpool. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Reception Team

A lovely time at The Novotel, Liverpool

Customer review rating 4.4/5

Mandy D. Families - 25/11/2019 Confirmed reviews ALL

This is our third time at the Novotel and the staff at the hotel never fail to be so friendly and professional at doing their job, it was a very pleasant stay. The room was adequate for our family needs and having the use of the gym, pool and sauna is always an added bonus for us when we stay. The whole breakfast was fresh and plentiful from fruit to the full English and the hot chocolate was in particularly lovely. We will be returning again in the Spring and we are all looking forward to staying with you again.

Dear MANDY D., We very much appreciate your comments regarding your stay at the Novotel Liverpool Centre. Thank your for your wonderful comments about how good our breakfast was i will pass this over to our head chef. We look forward to seeing you soon. Kind regards Reception Team

Pleasant

Customer review rating 4.4/5

Robert J. Couples - 25/11/2019 Confirmed reviews ALL

Easy ..relaxed. the bar had a nice atmosphere . Breakfast was good.. and the rooms where a good standard.

Dear ROBERT j., Thank you for taking the time out to leave us a great review. We are so glad to read that you enjoyed the atmosphere in the bar and were able to relax while at Novotel. We look forward to seeing you again very soon! Kind regards, Sebastian Chan Welcome Team Leader

As pleasant as usual

Customer review rating 4.4/5

James Solo - 25/11/2019 Confirmed reviews ALL

Only one night. No complaints

Dear JAMES C., Thank you for your superb review! I am so glad to read that you found the hotel comfortable and you enjoyed your stay. We look forward to seeing you again very soon. Kind regards, Sebastian Chan Welcome Team Leader

Not up to the usual standard

Customer review rating 4.4/5

Hns Couples - 25/11/2019 Confirmed reviews ALL

Our room wasn’t serviced. It may have been that we didn’t leave our room until 12.30pm on Saturday morning but it was disappointing not having the tea and coffee replenished or the tissues and toilet roll topped up.

the hotel staff is nice n friendly

Customer review rating 4.4/5

L. T. P. Families - 23/11/2019 Confirmed reviews ALL

The location is wonderful n the hotel is wonderful n helpful.

Dear TECK P. L., Thank you for your loyalty and staying at Novotel Liverpool again! We very much appreciate your comments regarding your stay. We are so pleased that it was comfortable and pleasant and that you enjoyed our great location. We look forward to welcoming you again to Novotel Liverpool Centre! Kind regards, Sebastian Chan Welcome Team Leader

Well located, nice room with en-suite and great breakfast

Customer review rating 4.4/5

Graham Business - 22/11/2019 Confirmed reviews ALL

I liked the room which was private at the end of the hotel and it had a great shower. The dinning area was very nice and the breakfast offered plenty of choice. The location was also ideal for my visit. Great thanks

Dear Graham, We are delighted to read that you had a pleasant stay with us at Novotel Liverpool Centre. We pride ourselves in having a superb breakfast and I will be sure to pass on your comments to our Food and Beverage Team, who I am sure will be pleased to receive such positive feedback. Kind regards, Sebastian Chan Welcome Team Leader
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