Novotel Liverpool Centre 4 stars

Customer review rating (ALL Rating) 4.3/5 1,565 reviews

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Description

Hotel extras

  • Central location, close to Liverpool One shopping centre

  • Leisure facilities including swimming pool, Sauna and gym

  • Green Key certified hotel

  • Family rooms suitable for a maximum of two adults and two children.

  • Q-Park Hanover Street offers a 30% discount pre-booking only parking for guests of Novotel

Our accommodation(s)

Hotel location

Novotel Liverpool Centre

40 Hanover Street, Merseyside
L1 4LN LIVERPOOL
United Kingdom

GPS:53.403169, -2.984534

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

ROPEWALKS RESTAURANT

Experience a warm and inviting atmosphere to enjoy a lunchtime treat, evening meal or relaxing drink with your friends and family.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,565 reviews

Customer review rating 2.5/5

Tommy M. Couples - Confirmed reviews ALL

Dearest breakfast ever in a hotel

Dear Tommy, Thank you for sharing your feedback regarding your recent stay. We are pleased to hear that you found our location convenient. However, we regret that our breakfast did not meet your expectations. Your comments will be taken into consideration as we continually strive to improve our offerings. Kind regards, Novotel Liverpool Centre

Customer review rating 2.5/5

Jason D. Families - Confirmed reviews ALL

Hotel was clean & staff were friendly. Good location with parking. Pool was a great bonus. Restaurant was very poor. Evening meal was ok but staff just disappeared for 20 minutes while guests were waiting to be seated or wanting to order. Breakfast ran out of lots of items including plates & coffee was not available.

Dear Jason, Thank you for your feedback regarding your recent stay with us. We are pleased to hear that you found our hotel clean, enjoyed the friendly staff, and appreciated the location and amenities, such as the pool. However, we regret to learn about your dining experience. Your comments regarding the wait times and availability of items during breakfast will be taken into consideration, as we strive to provide a consistently high level of service in all areas. We value your insights and hope to welcome you back in the future. Best regards, Novotel Liverpool Centre

Customer review rating 3.5/5

Daniel P. Families - Confirmed reviews ALL

This was our 3rd stay at the hotel, it met expectations and I was satisfied. We had breakfast and used the pool, room was spacious and comfortable.

Dear Daniel, Thank you for your feedback regarding your recent stay. We appreciate your comments on the comfort and convenience of our facilities. However, we strive to exceed expectations at every visit, and your insights will help us in our continual efforts to enhance guest experiences. Best regards, Novotel Liverpool Centre

Customer review rating 5.0/5

Theresa C. Couples - Confirmed reviews ALL

Friendly welcome, fabulous room and very clean !!

Dear Theresa, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our location, the comfort of your room, and the cleanliness of our facilities. Your positive feedback is greatly appreciated. Best regards, Novotel Liverpool Centre

Customer review rating 1.0/5

Scott M. Families - Confirmed reviews ALL

We stayed in room 608 it was clean and tidy but on this occasion we left a night early due to the advertising boards outside every time the wind blew it moved the advertising boards of which made a horrendous noise of which kept the whole family awake the night before

Dear Scott M., Thank you for sharing your feedback regarding your recent stay. I am pleased to hear that you found your room clean and tidy. However, I sincerely apologize for the disturbance caused by the advertising boards. We understand how important a peaceful environment is for our guests, and your experience is valued. Your comments will be taken into consideration as we strive to enhance our guest experience. Best regards, Novotel Liverpool Centre

Other web-users rate our hotel

  • 2,086 reviews 9.7/10 Location
  • 2,274 reviews 6.7/10 Room
  • 1,888 reviews 8.2/10 Service
  • 20 reviews 8.2/10 WiFi
  • 942 reviews 6.5/10 Cleanliness
  • 811 reviews 6.9/10 Breakfast
  • 653 reviews 6.2/10 Pool
  • 441 reviews 6/10 Value

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