Novotel Liverpool Centre 4 stars

Customer review rating (ALL Rating) 4.3/5 2,081 reviews

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Description

Hotel extras

  • Central location, close to Liverpool One shopping centre

  • Leisure facilities including swimming pool, Sauna and gym

  • Green Key certified hotel

  • Family rooms suitable for a maximum of two adults and two children.

  • Q-Park Hanover Street offers a 30% discount pre-booking only parking for guests of Novotel

Our accommodation(s)

Hotel location

Novotel Liverpool Centre

40 Hanover Street, Merseyside
L1 4LN LIVERPOOL
United Kingdom

GPS:53.403169, -2.984534

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

ROPEWALKS BAR AND KITCHEN

Experience a warm and inviting atmosphere to enjoy a lunchtime treat, evening meal or relaxing drink with your friends and family.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,081 reviews

TripAdvisor Rating  4.0/5  3,250 reviews

Great stay in central Liverpool

TripAdvisor rating 4.0/5

Nicola P Families - TripAdvisor review

Great hotel with central location. I would have given 5 stars but we had the rudest barman one night when we arrived back to the hotel. He refused to give us water for our room and asked us do we not drink from bathroom taps in Ireland?? The rest of the staff were amazing and everything else was great. Super leisure facilities.

Horrible smoke burning smell in room 1117

TripAdvisor rating 1.0/5

klb_events TripAdvisor review

Room smelt of a very odd smoke burning smell, so bad that it embedded onto all our clothing, suitcases, wash bags, watches, jewellery, items not even taken out of the cases, children’s teddies, coats literally everything avoid room 1117 at all costs! Have spent all week washing everything 3/4 times as the smell just wouldn’t come out! Can’t get it out of the cases not like I can machine wash them on a hot wash. Room not clean and outdated, needs painting and a revamp! Reported to reception who said they would get maintenance straight into it thought it was a vent issue! Said they would email us back with an update, still waiting despite numerous messages to them!

Positives and Negatives

TripAdvisor rating 3.0/5

Claire D TripAdvisor review

Hotel is in a great location and we felt safe and comfortable during stay as a family of 3 in a clean, exec room on 4th floor. But the room and hotel are bit run down in areas for a 4 star and not the standard I expected for a Novotel and the price. Bit disappointing, as this was for a special occasion (40th), but we still had a fun few days exploring the city and using hotel as a basic base. Main issue was room was immediately facing another building (zero view ... sadly) and there were workmen on scaffold literally right outside from 6:30am making fair amount of noise. Room was clean but pretty scuffed up in places, not any space between kids bed and ours to walk round, no socket next to my side of bed, toilet in dark separate room with no sink which wasn’t most practical or hygenic as needed to go into other room to wash hands. Communal areas were better and we liked the bar and restaurant space - V pleasant. Swimming pool is good too, but watch out for chipped tiles on the ‘bench’ underwater, as one of our party got a cut foot as a result !

Well located and reception staff very welcoming

Customer review rating 4.0/5

Michael Families - Confirmed reviews ALL

Returning customer and I wasn't disappointed. Will return and will recommend

Very comfortable and relaxed stay.

Customer review rating 5.0/5

Peter Business - Confirmed reviews ALL

From check-in to check-out, everything was great.

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Other web-users rate our hotel

  • 2,323 reviews 9.7/10 Location
  • 2,633 reviews 6.8/10 Room
  • 2,080 reviews 8.3/10 Service
  • 28 reviews 6.6/10 WiFi
  • 1,038 reviews 6.7/10 Cleanliness
  • 927 reviews 6.8/10 Breakfast
  • 728 reviews 7.1/10 Pool
  • 498 reviews 5.4/10 Value

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