Novotel Liverpool Centre 4 stars

Customer review rating (ALL Rating) 4.3/5 1,920 reviews

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Novotel Liverpool Centre - Image 1
Novotel Liverpool Centre - Image 2
Novotel Liverpool Centre - Image 3
Novotel Liverpool Centre - Image 4
40 Hanover Street, Merseyside, L1 4LN LIVERPOOL, United Kingdom

Description

Hotel extras

  • Central location, close to Liverpool One shopping centre

  • Leisure facilities including swimming pool, Sauna and gym

  • Green Key certified hotel

  • Family rooms suitable for a maximum of two adults and two children.

  • Q-Park Hanover Street offers a 30% discount pre-booking only parking for guests of Novotel

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Room with Queen bed

Photo out of - Superior Room with Queen bed

Enjoy modern decor and ergonomic comfort: Queen bed, en suite bath or shower, large flexible work area, 55in LCD TV, complimentary high speed WiFi, hair dryer, iron, laptop safe, minibar, tea/coffee facilities. Up to 2 adults.

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Breakfast in bed

Temperature Air Control

  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
  • 2 pers. max
  • 25 m² / 269 sq ft
  • Bedding 1 x Queen size bed(s)
See availabilities

Enjoy modern decor and ergonomic comfort: Two single beds, en suite bath or shower, large flexible work area, 55in LCD TV, complimentary high speed wifi, hair dryer, iron, laptop safe, minibar, tea/coffee facilities. Up to 2 people.

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

Twin bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Breakfast in bed

Temperature Air Control

  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
See availabilities

Executive room with a King size bed and a sofa bed (1.20m). Free WIFI, safe, Nespresso Coffee Machine, extra bathroom amenities, bathrobe and slippers. Up to 2 adults and 2 Children

Max. number of persons
4
Area
From 33 m² / 355 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Slippers

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Breakfast in bed

Temperature Air Control

  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
See availabilities

Executive room with a King size bed and a single sofa bed. Free WIFI, safe, Nespresso Coffee Machine, extra bathroom amenities, bathrobe and slippers

Max. number of persons
3
Area
From 30 m² / 322 sq ft

Bedding

King size bed(s) x1

Single sofa bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Children's TV Channels
  • Music TV channels

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Breakfast in bed

Temperature Air Control

  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
See availabilities

An experience combining relaxation and focus. All our Superior rooms features plus a Nespresso coffee machine, extra bathroom amenities, bathrobe and slippers. Up to two people.

Max. number of persons
2
Area
From 30 m² / 322 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Slippers

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Breakfast in bed

Temperature Air Control

  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
See availabilities

Accessible rooms feature wheelchair turning space, alarm cords, walk-in shower or bathtub (chair on request), bathroom grab rails, accessible bed, wardrobe, mirror and writing facilities. Audible, visual or vibrating fire alarms on request or installed.

Max. number of persons
2
Area
From 26 m² / 279 sq ft
Accessibility
Accessible room

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Breakfast in bed

Temperature Air Control

  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
See availabilities

45 SQM, 484 SQFT. Lounge area and desk, Complimentary Wi-Fi, N Room bed, Separate Shower and Bathtub, two 55in TVs, Bluetooth speaker, Nespresso Coffee, Complimentary Mineral Water, Mini bar.

Max. number of persons
4
Area
From 50 m² / 538 sq ft

Bedding

King size bed(s) x1

Single sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Make-up/magnifying mirror
  • Mirror
  • Radio in bathroom
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Tv Facilities

  • Children's TV Channels
  • Music TV channels

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Breakfast in bed

Temperature Air Control

  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
See availabilities

Hotel location

Novotel Liverpool Centre

40 Hanover Street, Merseyside
L1 4LN LIVERPOOL
United Kingdom

GPS:53.403169, -2.984534

Telephone
Fax +44 151 702 5110
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • 209 rooms
  • 12 rooms for people with reduced mobility
  • 119 family rooms
  • 209 non-smoking rooms
  • 11 floors

Languages spoken at the hotel

  • Brazilian
  • German
  • English
  • Spanish
  • French
  • Italian
  • Dutch
  • Polish

100% Non Smoking Property

Elevator to all floor

Entertainment

  • Pool Table

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Desk equipment available

  • Shoe shine machine

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Pets

Pets allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

10 Meeting rooms

Business Center

  • Business center with support staff

Family

Services for children

  • Children''s TV Channels

Well-being

Leisure Centre

  • Covered
  • On site

Sports and leisure

Gym

  • On site
  • Near the property
  • Indoor parking
  • Public
  • 200 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2 m / 2 ft

  • Parking pricing: 20.34 € 17 GBP Per day
  • Parking for a month
  • Parking for a week

Services & equipment

  • Intercom
  • Stairs
  • Electric car recharging units 7 kVA

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Parking with security service
  • Extinguisher
  • Sprinkler
  • CO detection in car park
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

ROPEWALKS RESTAURANT

Photo out of - ROPEWALKS RESTAURANT

Experience a warm and inviting atmosphere to enjoy a lunchtime treat, evening meal or relaxing drink with your friends and family.

Cooking style
Bistro
Capacity
100
Accessibility
Accessible service
40 Hanover Street, Merseyside, L1 4LN Liverpool, United Kingdom
Telephone +44 151 702 5135

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Musical Entertainment

Payment

  • Credit card
  • Apple Pay
  • Contactless

Credit cards

  • Accor Business Account
  • American Express
  • Mastercard
  • Maestro
  • Visa

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Brunch
  • Children menu
  • Light menu

Experience a warm and inviting atmosphere to enjoy a lunchtime treat, evening meal or relaxing drink with your friends and family.

Nestled in the heart of Liverpools historic Ropewalks district, our cosy bar and restaurant offers a warm welcome and a deliciously diverse menu of freshly prepared food and drinks.

Full Continental Breakfast & Full English Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,920 reviews

Customer review rating 5.0/5

Andrew D. Business - Confirmed reviews ALL

Customer review rating 1.0/5

Pontus T. Business - Confirmed reviews ALL

Customer review rating 4.0/5

Mairead M. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Erik E. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Lilian J. Solo - Confirmed reviews ALL

Customer review rating 1.0/5

Pontus T. Business - Confirmed reviews ALL

The only place I wrote my email, while I was in GB, was on your WiFi. Now I get a logging attempt every other hour.

Customer review rating 4.0/5

Mairead M. Families - Confirmed reviews ALL

Very enjoyable trip loved the breakfast and the beds were super comfy. Chef at breakfast was very accommodating of our dairy allergy child, coming fresh breakfast for him every day

Customer review rating 4.5/5

Erik E. Families - Confirmed reviews ALL

Extremely nice room, excellent location, friendly staff. Breakfast ok

Customer review rating 4.5/5

Lilian J. Solo - Confirmed reviews ALL

No issues at all. Room was great. Love the blackout blinds and facilities were good.

Customer review rating 2.5/5

Natalie C. Couples - Confirmed reviews ALL

Hotel perfect for our visit and parking at Quay car park but room cold and dark.

Customer review rating 5.0/5

Emma W. Families - Confirmed reviews ALL

Enjoyed my stay at Novotel I will definitely be booking again.

Customer review rating 4.5/5

Rajesh U. Families - Confirmed reviews ALL

Not the first time we have stayed at this hotel. Staff are friendly and attentive to your needs. Helped me in booking an extra night due to us extending our trip.

Customer review rating 4.5/5

Carmel M. Families - Confirmed reviews ALL

As a liverpudlian returning home. Location for buses. Trains taxis perfect. Close to all shops including Tesco for snacks etc. Food breakfast excellent đź‘Ś. Staff ALL friendly professional helpful. Room Executive king very good for us and grand daughter. Clean warm very comfortable beds. Will be booking for February.

Dear Ms. M., Thank you for your kind review. We are delighted to hear that you appreciated our prime location and found our breakfast and staff to be excellent. It is wonderful to know that your room was comfortable for you and your granddaughter. We look forward to welcoming you back in February for another enjoyable stay. Kind regards, Lisanne Assistant Front office Manager Novotel Liverpool Centre

Customer review rating 2.5/5

Ivo M. Families - Confirmed reviews ALL

A bit disappointing that it took well over an hour to get our room. We got our room at 4.25pm and that is after coming to hotel well before that and asking if any opportunities for earlier check in. I appreciate it is half term but travelling with 3 kids is hard enough waiting almost 90 minutes after the check in time.

Dear Mr. M., Thank you for your feedback regarding your recent stay. I sincerely apologize for the delay you experienced in accessing your room, particularly while traveling with young children. Our standard check-in time is from 3:00 PM, and we strive to accommodate early check-in requests whenever possible, especially during busy periods such as half term. I can see that you had 2 rooms booked and one of the rooms was checked in at 14.50pm. Your comments will be noted as we continue to enhance our services. Kind regards, Lisanne Assistant Front Office Manager Novotel Liverpool Centre

Customer review rating 4.5/5

Mared G. Families - Confirmed reviews ALL

We love the hotel...we return time after time. So convenient and great facilities

Dear Mared, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoy our convenient location and facilities, and we appreciate your loyalty. We look forward to welcoming you back for another brilliant stay in the future. Kind regards, Lisanne Assistant Front office Manager Novotel Liverpool Centre

Customer review rating 4.5/5

Graham H. Friends - Confirmed reviews ALL

Loved our stay

Dear Mr. H., Thank you for your positive feedback regarding your recent stay at Novotel Liverpool Centre. We are delighted to hear that you enjoyed our location, the hotel, and found it to be good value. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Kind regards, Lisanne Assistant Front office Manager Novotel Liverpool Centre

Customer review rating 3.5/5

Tracy B. Families - Confirmed reviews ALL

Have stayed here every October for last 5 years. This year we noticed that the room we were given was looking a bit tatty. The toilet creaked and only the long flush worked. Had a shower and the water leaked onto the floor through the shower screen. There were marks on the table area and stains on the carpet and the pillows were very uncomfortable. The hotel is perfectly located but this was definitely the worst room we’ve had there to date.

Dear Ms. B., Thank you for sharing your feedback regarding your recent stay at Novotel Liverpool Centre. I sincerely apologize for the condition of the room you experienced, as it does not meet our usual standards. We take cleanliness and maintenance seriously, and I understand how disappointing it must have been to encounter issues such as the toilet and shower. Your comments regarding the comfort of the pillows and the overall appearance of the room have been noted, as we continuously strive to enhance our guest experience. I appreciate your loyalty over the years and hope for the opportunity to provide you with a better stay in the future. Kind regards, Lisanne Assistant Front office Manager Novotel Liverpool Centre

Customer review rating 3.5/5

Niall F. Families - Confirmed reviews ALL

Helpful staff we had to move rooms even from the 8th floor very noisy with delivery people from around 530/6 am difficult to get a decent nights w

Dear Mr. F., Thank you for your feedback regarding your recent stay. I sincerely apologize for the noise disturbances you experienced during the early morning hours. We appreciate your understanding and will take your comments into consideration as we strive to improve our guest experience. Kind regards, Lisanne Assistant Front office Manager Novotel Liverpool Centre

Customer review rating 4.0/5

Nicola T. Friends - Confirmed reviews ALL

Some Reception Staff don't listen to your requirements. Apart from that just another hotel really nothing stands out

Dear Ms.T., Thank you for your feedback regarding your recent stay. We appreciate your positive comments about our location and comfort. However, we regret to hear that there were instances where our reception staff may not have fully addressed your requirements. Your insights are valued as we strive to enhance our guest experience. Kind regards, Lisanne Assistant Front office Manager Novotel Liverpool Centre

Customer review rating 1.0/5

Henry J. Families - Confirmed reviews ALL

On arrival we were told we couldn’t use the pool as it was fully booked. We only arrived at 1 for an over night stay. I pointed out the website said nothing about booking l, despite me having emailed about checking in and the pool Reception staff not friendly Room was far too hot. I slept terribly We got to use the pool for 30 minutes. I’d only booked the hotel because it had a swimming pool Very disappointed and upset kids

Customer review rating 4.0/5

Marie G. Solo - Confirmed reviews ALL

First time in Liverpool for a couple of days relaxation and sightseeing. It was very busy as it was half term. The room was amazing. Staff were really friendly but the pool was constantly busy and there was repair work going on every morning outside my room.

Dear Ms. G., Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you found great value in our location and enjoyed the comfort of your room, as well as the friendliness of our staff. We apologize for any inconvenience caused by the pool's busyness and the repair work taking place during your visit. Your comments have been noted, and we appreciate your understanding during this time. Kind regards, Lisanne Assistant Front office Manager Novotel Liverpool Centre

Customer review rating 5.0/5

Janet S. Couples - Confirmed reviews ALL

Clean comfortable and friendly staff easy check in check out

Customer review rating 5.0/5

Beverley G. Families - Confirmed reviews ALL

We have stayed in Novotel many times before. Always friendly and comfortable rooms.

Dear Ms. G., Thank you for your kind words regarding the comfort of our rooms and our location. We are delighted to hear that you have enjoyed your stays with us and appreciate your loyalty to Novotel. Kind regards, Lisanne Assistant Front office Manager Novotel Liverpool Centre

Customer review rating 2.0/5

Claire C. Families - Confirmed reviews ALL

Great location but for 'Superior room' it was not up to scratch. It was more like a family room. carpets were filthy and stained. When we arrived the toilet door was broken and my mother got stuck inside the toilet, thankfully I was in the room with her and was able to open from the outside.

Dear Claire, Thank you for sharing your feedback regarding your recent stay. I am pleased to hear that you appreciated our location. However, I sincerely apologize for the condition of your room and the inconvenience caused by the broken toilet door. Our aim is to provide a high standard of accommodation, and your comments will be taken under consideration as we strive to improve our services. Kind regards, Lisanne Assistant Front Office Manager Novotel Liverpool Centre

Other web-users rate our hotel

  • 2,006 reviews 9.7/10 Location
  • 2,176 reviews 6.9/10 Room
  • 1,933 reviews 8.6/10 Service
  • 15 reviews 9.6/10 WiFi
  • 951 reviews 6.4/10 Cleanliness
  • 823 reviews 7.3/10 Breakfast
  • 617 reviews 6.6/10 Pool
  • 16 reviews 6.2/10 Beach

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