Novotel Liverpool Centre Hotel 4 stars

TripAdvisor rating 4.0/5 2,878 reviews
Novotel Liverpool Centre
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+ 22 Services
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Room 1

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Hotel extras

  • Central location, close to Liverpool One shopping centre

  • Leisure facilities include a fitness suite and swimming pool

  • Ten fully-equipped meeting and conference rooms

  • Central location, with plenty of nearby travel links

  • Q-Park Hanover Street offers safe, secure, parking for guests of Novotel at a 30% discount

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Currency exchange
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Golf course 18 holes (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 10 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Liverpool Centre

40 Hanover Street
L1 4LN
liverpool
united kingdom

Tel: +441517025100

Fax: (+44)01517025110

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    JOHN LENNON AIRPORT At 11.26km / 7 miles

  • By train

    LIVERPO LIME STREET At 1.61km / 1 miles

GPS :53.403169, -2.984534

Our accommodations

Superior Room with Queen bed

  • Max. number of persons: 4
  • Area: From 26
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Superior Room with 2 single bed

  • Max. number of persons: 2
  • Area: From 6
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Executive Room with King bed

  • Max. number of persons: 2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Accessible Superior Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 26
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

MyRoom by Lynsey & Jen: City of Liverpool Room/ Superior Queen Room

  • Max. number of persons: 4
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Our restaurants and bars

ROPEWALKS BAR AND KITCHEN

Type of cuisine: International

Photo non contractuelle / Strictly non binding

RopeWalks Bar And Kitchen is a centre of entertainment and dining to suit your tastes and time. With an interactive Jukebox, acoustic Piano or XBOX 360 there will always be something to keep you entertained.

Lunch

10:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

15:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Ropewalks Bar And Kitchen

Photo non contractuelle / Strictly non binding

Ropewalks bar and kitchen takes its design inspiration from the rich naval and maritime history of Liverpool and the famous Albert Dock. With bespoke designed furniture and our beloved piano we have created a warm and inviting atmosphere to enjoy a luncht

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 80

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
Novotel Liverpool Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

6,947 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,878 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Perfect as always

Customer review rating 4.4/5

Gal Solo - 29/11/2019 Confirmed reviews ALL

Nice upgrade on arrival - thank you ! Huge TV and a Nespresso machine - heaven Fantastic variety at breakfast , good quality food but the decaf coffee was lacking taste ! Otherwise a great stay and very comfortable and central

Dear GLENYS L., Thank you for taking the time to write us such a great review! We are so pleased you enjoyed your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards. Reception Team

Lovely

Customer review rating 4.4/5

John S. Families - 27/11/2019 Confirmed reviews ALL

Very pleasant, friendly staff. Efficient check in and out. Good Breakfast. All round good experience .

Dear JOHN S., Thank you for your great feedback. We are so pleased you thought the check in and out was efficient. At Novotel Liverpool we strive to give our guests a pleasurable and enjoyable stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Reception

Perfect location, great breakfast, great staff!

Customer review rating 4.4/5

Claire T. Families - 27/11/2019 Confirmed reviews ALL

Amazing again thank you. Second year we have stayed over my birthday weekend for our girls to run in the British Cross Challenge at Sefton Park. Looking forward to coming again next year with the other 2 families who stayed with us this time . Thank you for the personal gift touches in our room - popcorn and drinks and posters for the girls and fizz and flowers for us- thank you!

Dear CLAIRE T., Thank you so much for taking the time to write us such a wonderful review we appreciate it so much! It is always a pleasure to receive positive feedback. We are so pleased you and your girls had a lovely stay. Well done in the race! We look forward to seeing you again at Novotel Liverpool. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Reception Team

A lovely time at The Novotel, Liverpool

Customer review rating 4.4/5

Mandy D. Families - 25/11/2019 Confirmed reviews ALL

This is our third time at the Novotel and the staff at the hotel never fail to be so friendly and professional at doing their job, it was a very pleasant stay. The room was adequate for our family needs and having the use of the gym, pool and sauna is always an added bonus for us when we stay. The whole breakfast was fresh and plentiful from fruit to the full English and the hot chocolate was in particularly lovely. We will be returning again in the Spring and we are all looking forward to staying with you again.

Dear MANDY D., We very much appreciate your comments regarding your stay at the Novotel Liverpool Centre. Thank your for your wonderful comments about how good our breakfast was i will pass this over to our head chef. We look forward to seeing you soon. Kind regards Reception Team

Pleasant

Customer review rating 4.4/5

Robert J. Couples - 25/11/2019 Confirmed reviews ALL

Easy ..relaxed. the bar had a nice atmosphere . Breakfast was good.. and the rooms where a good standard.

Dear ROBERT j., Thank you for taking the time out to leave us a great review. We are so glad to read that you enjoyed the atmosphere in the bar and were able to relax while at Novotel. We look forward to seeing you again very soon! Kind regards, Sebastian Chan Welcome Team Leader

As pleasant as usual

Customer review rating 4.4/5

James Solo - 25/11/2019 Confirmed reviews ALL

Only one night. No complaints

Dear JAMES C., Thank you for your superb review! I am so glad to read that you found the hotel comfortable and you enjoyed your stay. We look forward to seeing you again very soon. Kind regards, Sebastian Chan Welcome Team Leader

Not up to the usual standard

Customer review rating 4.4/5

Hns Couples - 25/11/2019 Confirmed reviews ALL

Our room wasn’t serviced. It may have been that we didn’t leave our room until 12.30pm on Saturday morning but it was disappointing not having the tea and coffee replenished or the tissues and toilet roll topped up.

the hotel staff is nice n friendly

Customer review rating 4.4/5

L. T. P. Families - 23/11/2019 Confirmed reviews ALL

The location is wonderful n the hotel is wonderful n helpful.

Dear TECK P. L., Thank you for your loyalty and staying at Novotel Liverpool again! We very much appreciate your comments regarding your stay. We are so pleased that it was comfortable and pleasant and that you enjoyed our great location. We look forward to welcoming you again to Novotel Liverpool Centre! Kind regards, Sebastian Chan Welcome Team Leader

Well located, nice room with en-suite and great breakfast

Customer review rating 4.4/5

Graham Business - 22/11/2019 Confirmed reviews ALL

I liked the room which was private at the end of the hotel and it had a great shower. The dinning area was very nice and the breakfast offered plenty of choice. The location was also ideal for my visit. Great thanks

Dear Graham, We are delighted to read that you had a pleasant stay with us at Novotel Liverpool Centre. We pride ourselves in having a superb breakfast and I will be sure to pass on your comments to our Food and Beverage Team, who I am sure will be pleased to receive such positive feedback. Kind regards, Sebastian Chan Welcome Team Leader

Brilliant

Customer review rating 4.4/5

Carol Families - 22/11/2019 Confirmed reviews ALL

Easy and quick check in. Lovely room, good size ‘single’ beds. Quality breakfast.

Dear CAROL C., We very much appreciate your comments regarding your stay at the Novotel Liverpool Centre. We are pleased to hear that you enjoyed the size of the room and of the beds. We look forward to welcoming you back soon! Kind regards, Sebastian Chan Welcome Team Leader

Excellent Customer Service, Hotel needs improvement

Customer review rating 4.4/5

Marina Families - 22/11/2019 Confirmed reviews ALL

Excellent Customer Reception Service. Constantina was at the reception in our check in day and she was very helpful! The same applies for the other employees as well, super helpful and always with a smile and a solution. On some other notes, spacious rooms, the premises needs some repairs and the bath/face towels were a bit smelly.

Dear MARINA P., We very much appreciate your comments regarding your stay at the Novotel Liverpool Centre. I will pass on your comments regarding the excellent quality of service you received to our staff, I am sure they will be very pleased to hear it, especially Constantina. In regards to the maintenance and housekeeping issues, I will inform the management team who can look into improving the cleanliness of the linen and making appropriate repairs to the hotel. Kind regards, Sebastian Chan Welcome Team Leader

I got flea bites

Customer review rating 4.4/5

A M. Business - 21/11/2019 Confirmed reviews ALL

I have 5 huge bites from staying in 503. You need to fumigate.

Thank you for leaving a review. Please contact me directly and we can discuss this further. Kind Regards, Conner Farmer Reception Team Leader h6…

Staff great, hotel looking tired

Customer review rating 4.4/5

Adam Business - 21/11/2019 Confirmed reviews ALL

Check in staff very pleasant and helpful. The rooms are clean and tidy however there does need to be some investment - new ironing facilities, hairdryer etc.

Dear Mr H., We very much appreciate your comments regarding your stay at the Novotel Liverpool Centre. I will pass on your comments regarding the quality of the rooms to our maintenance manager who can look to assess the improvements each room requires. Kind regards, Sebastian Chan Welcome Team Leader

Short stay in Liverpool city centre

Customer review rating 4.4/5

Steve N. Business - 21/11/2019 Confirmed reviews ALL

Comfortable and clean in great location with good facilities and welcoming staff with convenient discounted reasonable overnight parking.

Thank you for leaving such a great review. We are so pleased that we were able to meet your expectations and look forward to welcoming you back again very soon! Kind regards, Sebastian Chan Welcome Team Leader

Very pleasant stay

Customer review rating 4.4/5

Megan Families - 21/11/2019 Confirmed reviews ALL

Great location, wam welcome. Good sized room with very comfortable big bed. Unfortunately had to ask for cot on several occasions and sofa bed cushions had been misplaced, but didn't impact on a good stay. Very good selection for breakfast, incuding gluten free options. Will definitely be back.

Dear Megan, We very much appreciate your comments regarding your stay at the Novotel Liverpool Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry to read that you repeatedly had to ask for a baby cot. We always try and read the preferences and requirements of each guest and prepare before arrival, but on occasion, this is not successful. I apologise for this mistake and will pass on your feedback to our reception and housekeeping team to ensure that future requests are met or acted on more promptly. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Chan Welcome Team Leader

Simply amazing !!!

Customer review rating 4.4/5

T. R. Couples - 20/11/2019 Confirmed reviews ALL

This is the best hotel in Liverpool !!!

Hello T. Thank you so much for your wonderful review! I'm so happy that you had a great time with us and we really hope to see you again real soon at Novotel Liverpool Centre. Many Thanks Matthew Blyth Community Manager Novotel Liverpool Centre

Excellent as always

TripAdvisor rating 4.0/5

Vince803 Couples - 19/11/2019 TripAdvisor review

Love this hotel. In great position. Buy please, please, please bring back the Margherita on the cocktail list. Was the best in town! We always stay here. Particularly like the high floors. Just bring back Margherita

Dear Vince803, Thank you for your fantastic review of Novotel Liverpool. We are so glad that you are a regular customer and enjoy the cocktails in the Ropewalks bar. I will pass on your comments to our food and beverage manager who can look into the possibility of putting Marghertias back on the cocktail menu. I will try my best to persuade him on your behalf! We look forward to welcoming you back very soon! Kind regards, Sebastian Chan Welcome Team Leader

Amazing stay for 40th Birthday!

Customer review rating 4.4/5

Jo V. Friends - 18/11/2019 Confirmed reviews ALL

I booked 2 rooms for my sisters surprise for her 40th. On check in reception treated us to drinks vouchers and when we checked into the rooms they had been decorated with petals and balloons on the beds, with cakes and a card. My sister was over the moon, it made the stay extra special. Thank you for organising it all Novotel! X

Hello Jo Thank you for your wonderful review and I'm so glad you were thrilled with the teams surprise for your sister and that it made her stay so special. We look forward to welcoming you to Novotel Liverpool again real soon. Many Thanks Matthew Blyth Community Manager Novotel Liverpool Centre

Happy

Customer review rating 4.4/5

Gerald Q. Solo - 18/11/2019 Confirmed reviews ALL

Was ok

Dear Mr Q., We are glad to read that you were happy with your stay. We look forward to welcoming you back very soon! Kind regards, Sebastian Chan Welcome Team Leader

super

Customer review rating 4.4/5

Gail Families - 18/11/2019 Confirmed reviews ALL

really lovely hotel, friendly staff, clean, great facilities and good food

Hello Gail Thank you for your wonderful review and I'm so glad the team were able to make your stay so special and that you enjoyed your food at Ropewalks Bar And Kitchen. We look forward to welcoming you to Novotel Liverpool again real soon. Many Thanks Matthew Blyth Community Manager Novotel Liverpool Centre
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