Novotel Liverpool Centre

Novotel Liverpool Centre 4 stars

Customer review rating (ALL Rating) 4.2/5 1,667 reviews

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Hotel extras

  • Central location, close to Liverpool One shopping centre

  • Leisure facilities including swimming pool, steam room and gym (reopening 25th July)

  • An ALLSAFE Clifton certified hotel

  • Central location, with plenty of nearby travel links

  • Q-Park Hanover Street offers safe, secure, parking for guests of Novotel at a 30% discount

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Liverpool Centre

40 Hanover Street, Merseyside
L1 4LN LIVERPOOL
United Kingdom

GPS:53.403169, -2.984534

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

ROPEWALKS BAR AND KITCHEN

RopeWalks Bar And Kitchen is currently running a reduced menu on reopening. Please contact the hotel on h6495@accor.com for more information.

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  1,667 reviews

TripAdvisor Rating  4.0/5  3,093 reviews

Good sized rooms, nice staff, good value

TripAdvisor rating 4.0/5

jrapeter Couples - TripAdvisor review

Obviously we read the good & bad reviews. In my opinion this is a modern hotel with good sized rooms, friendly helpful staff and a nice (small) pool with a sauna & gym. 30% discount on the secure parking at the Q parking opposite was good too. Location in the city centre just on the edge of the L1 shopping eating and drinking area is good too. We were on the 6th floor which was lovely and quiet. There are a few oddities like the separate loo & shower/wash hand basin room facility (didn’t bother us), slightly disobedient lifts and a few minor broken items/scratches etc. Nothing worth moaning about for us. We caught a lucky deal at £65 for the night so value was really good.

Great location

Customer review rating 5.0/5

D. Friends - Confirmed reviews ALL

Very comfortable rooms and excellent breakfast. Well situated to shops, museums, restaurants and public transport.

Dear KENNEDY D., We very much appreciate your comments regarding your stay at the Novotel Liverpool Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lee Rimmer, Front Office Manager

Brilliant service by staff reception very helpful

Customer review rating 5.0/5

Bridget F. Couples - Confirmed reviews ALL

Thoroughly enjoyed stay at the hotel staff were so helpful and felt safe with registering key in lift knowing no strangers would be about. Brilliant location also

Dear BRIDGET F., We very much appreciate your comments regarding your stay at the Novotel Liverpool Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lee Rimmer, Front Office Manager

Excellent central location

Customer review rating 4.0/5

Sharon Couples - Confirmed reviews ALL

Our first stay at a Novotel in the UK. Hotel very central, great for exploring on foot. The room was as expected, modern, clean and comfortable. Parking was next door, the discounted rate of £15 per night.

Dear SHARON S., We very much appreciate your comments regarding your stay at the Novotel Liverpool Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lee Rimmer, Front Office Manager

Good location, though needs a bit of tlc

Customer review rating 2.5/5

James Couples - Confirmed reviews ALL

Good location, friendly helpful staff and quick check in and out. Public areas nice and prices as you'd expect in bar/restaurant. The negative point is the rooms are getting tired and need some attention as it's a older novotel. Sink not draining as plug didn't work correctly, damaged fan in the wc and stains on carpet. Must be obvious to housekeeping when cleaning so why not get them rectified?

Dear JASON H., Thank you for taking the time to tell us about your experience at the Novotel Liverpool Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lee Rimmer, Front Office Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,897 reviews 9.6/10 Location
  • 2,372 reviews 5.9/10 Room
  • 2,026 reviews 7.9/10 Service
  • 21 reviews 5.8/10 WiFi
  • 1,175 reviews 4.7/10 Cleanliness
  • 1,104 reviews 7.3/10 Breakfast
  • 705 reviews 6.7/10 Pool
  • 19 reviews 4.8/10 Beach

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