Novotel Liverpool Centre 4 stars

Customer review rating (ALL Rating) 4.3/5 1,874 reviews

Best price
guarantee
Novotel Liverpool Centre - Image 1
Novotel Liverpool Centre - Image 2
Novotel Liverpool Centre - Image 3
Novotel Liverpool Centre - Image 4
40 Hanover Street, Merseyside, L1 4LN LIVERPOOL, United Kingdom

Description

Hotel extras

  • Central location, close to Liverpool One shopping centre

  • Leisure facilities including swimming pool, Sauna and gym

  • Green Key certified hotel

  • Family rooms suitable for a maximum of two adults and two children.

  • Q-Park Hanover Street offers a 30% discount pre-booking only parking for guests of Novotel

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Room with Queen bed

Photo out of - Superior Room with Queen bed

Enjoy modern decor and ergonomic comfort: Queen bed, en suite bath or shower, large flexible work area, 55in LCD TV, complimentary high speed WiFi, hair dryer, iron, laptop safe, minibar, tea/coffee facilities. Up to 2 adults.

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Breakfast in bed

Temperature Air Control

  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
  • 2 pers. max
  • 25 m² / 269 sq ft
  • Bedding 1 x Queen size bed(s)
See availabilities

Enjoy modern decor and ergonomic comfort: Two single beds, en suite bath or shower, large flexible work area, 55in LCD TV, complimentary high speed wifi, hair dryer, iron, laptop safe, minibar, tea/coffee facilities. Up to 2 people.

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

Twin bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Breakfast in bed

Temperature Air Control

  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
See availabilities

Executive room with a King size bed and a sofa bed (1.20m). Free WIFI, safe, Nespresso Coffee Machine, extra bathroom amenities, bathrobe and slippers. Up to 2 adults and 2 Children

Max. number of persons
4
Area
From 33 m² / 355 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Slippers

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Breakfast in bed

Temperature Air Control

  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
See availabilities

Executive room with a King size bed and a single sofa bed. Free WIFI, safe, Nespresso Coffee Machine, extra bathroom amenities, bathrobe and slippers

Max. number of persons
3
Area
From 30 m² / 322 sq ft

Bedding

King size bed(s) x1

Single sofa bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Children's TV Channels
  • Music TV channels

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Breakfast in bed

Temperature Air Control

  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
See availabilities

An experience combining relaxation and focus. All our Superior rooms features plus a Nespresso coffee machine, extra bathroom amenities, bathrobe and slippers. Up to two people.

Max. number of persons
2
Area
From 30 m² / 322 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Slippers

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Breakfast in bed

Temperature Air Control

  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
See availabilities

Accessible rooms feature wheelchair turning space, alarm cords, walk-in shower or bathtub (chair on request), bathroom grab rails, accessible bed, wardrobe, mirror and writing facilities. Audible, visual or vibrating fire alarms on request or installed.

Max. number of persons
2
Area
From 26 m² / 279 sq ft
Accessibility
Accessible room

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Breakfast in bed

Temperature Air Control

  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
See availabilities

45 SQM, 484 SQFT. Lounge area and desk, Complimentary Wi-Fi, N Room bed, Separate Shower and Bathtub, two 55in TVs, Bluetooth speaker, Nespresso Coffee, Complimentary Mineral Water, Mini bar.

Max. number of persons
4
Area
From 50 m² / 538 sq ft

Bedding

King size bed(s) x1

Single sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Make-up/magnifying mirror
  • Mirror
  • Radio in bathroom
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Tv Facilities

  • Children's TV Channels
  • Music TV channels

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Breakfast in bed

Temperature Air Control

  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
See availabilities

Hotel location

Novotel Liverpool Centre

40 Hanover Street, Merseyside
L1 4LN LIVERPOOL
United Kingdom

GPS:53.403169, -2.984534

Telephone
Fax +44 151 702 5110
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • 209 rooms
  • 12 rooms for people with reduced mobility
  • 119 family rooms
  • 209 non-smoking rooms
  • 11 floors

Languages spoken at the hotel

  • Brazilian
  • German
  • English
  • Spanish
  • French
  • Italian
  • Dutch
  • Polish

100% Non Smoking Property

Elevator to all floor

Entertainment

  • Pool Table

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Desk equipment available

  • Shoe shine machine

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Pets

Pets allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

10 Meeting rooms

Business Center

  • Business center with support staff

Family

Services for children

  • Children''s TV Channels

Well-being

Leisure Centre

  • Covered
  • On site

Sports and leisure

Gym

  • On site
  • Near the property
  • Indoor parking
  • Public
  • 200 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2 m / 2 ft

  • Parking pricing: 17 GBP 17 GBP Per day
  • Parking for a month
  • Parking for a week

Services & equipment

  • Intercom
  • Stairs
  • Electric car recharging units 7 kVA

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Parking with security service
  • Extinguisher
  • Sprinkler
  • CO detection in car park
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

ROPEWALKS RESTAURANT

Photo out of - ROPEWALKS RESTAURANT

Experience a warm and inviting atmosphere to enjoy a lunchtime treat, evening meal or relaxing drink with your friends and family.

Cooking style
Bistro
Capacity
100
Accessibility
Accessible service
40 Hanover Street, Merseyside, L1 4LN Liverpool, United Kingdom
Telephone +44 151 702 5135

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Musical Entertainment

Payment

  • Credit card
  • Apple Pay
  • Contactless

Credit cards

  • Accor Business Account
  • American Express
  • Mastercard
  • Maestro
  • Visa

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Brunch
  • Children menu
  • Light menu

Experience a warm and inviting atmosphere to enjoy a lunchtime treat, evening meal or relaxing drink with your friends and family.

Nestled in the heart of Liverpools historic Ropewalks district, our cosy bar and restaurant offers a warm welcome and a deliciously diverse menu of freshly prepared food and drinks.

Full Continental Breakfast & Full English Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,874 reviews

Customer review rating 2.0/5

Mahi R. Couples - Confirmed reviews ALL

Dear Mahi, Thank you for your feedback regarding your recent stay. I sincerely apologize for the unpleasant experience you encountered with the air cooling unit and the associated safety concerns. We take such matters very seriously and appreciate you bringing this to our attention. Please rest assured that our maintenance team conducts regular inspections to ensure the safety and comfort of our guests. Kind regards, Lisanne Assistant Front Office Manager Novotel Liverpool Centre

Customer review rating 2.0/5

Joseph D. Business - Confirmed reviews ALL

Dear Joseph, Thank you for your feedback regarding your recent stay with us. I appreciate your comments about the pool and our central location. However, I regret to hear that the upgraded room did not meet your expectations, particularly concerning comfort and amenities. We continually strive to enhance our guests' experiences and will take your comments into consideration for future improvements. Kind regards, Lisanne Assistant Front office Manager Novotel Liverpool Centre

Customer review rating 5.0/5

David R. Families - Confirmed reviews ALL

Dear David, Thank you for your positive feedback. We are delighted to hear that you enjoyed our central location, cleanliness, and swimming facilities during your family visit to Liverpool. Kind regards, Lisanne Assistant Front office Manager Novotel Liverpool Centre

Customer review rating 4.5/5

Stephen G. Couples - Confirmed reviews ALL

Dear Stephen, Thank you for your feedback. We are pleased to hear that you enjoyed our prime location. We appreciate your comments regarding breakfast and will take them into consideration for future improvements. Kind regards, Lisanne Assistant Front Office Manager Novotel Liverpool Centre

Customer review rating 4.5/5

Johnmr C. Business - Confirmed reviews ALL

Dear Mr C., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you appreciated our location, found your room clean, and enjoyed the breakfast experience. Your kind words about our check-in staff are also greatly appreciated. Kind regards, Lisanne Assistant Front Office Manager Novotel Liverpool Centre

Dear Mahi, Thank you for your feedback regarding your recent stay. I sincerely apologize for the unpleasant experience you encountered with the air cooling unit and the associated safety concerns. We take such matters very seriously and appreciate you bringing this to our attention. Please rest assured that our maintenance team conducts regular inspections to ensure the safety and comfort of our guests. Kind regards, Lisanne Assistant Front Office Manager Novotel Liverpool Centre

Customer review rating 2.0/5

Joseph D. Business - Confirmed reviews ALL

Great central location, affordable, but the Exec King room upgrade was a let down, uncomfortable bed, noisy extractor fan, flashing LED smoke alarm above bed, small bathroom and toilet closet, 1 tea bag, no speedy dry cleaning, sparse decor/furnishing, bit dated.

Dear Joseph, Thank you for your feedback regarding your recent stay with us. I appreciate your comments about the pool and our central location. However, I regret to hear that the upgraded room did not meet your expectations, particularly concerning comfort and amenities. We continually strive to enhance our guests' experiences and will take your comments into consideration for future improvements. Kind regards, Lisanne Assistant Front office Manager Novotel Liverpool Centre

Customer review rating 5.0/5

David R. Families - Confirmed reviews ALL

Family visit to Liverpool the hotel was clean, well located in the city centre and the swimming facilities where great!

Dear David, Thank you for your positive feedback. We are delighted to hear that you enjoyed our central location, cleanliness, and swimming facilities during your family visit to Liverpool. Kind regards, Lisanne Assistant Front office Manager Novotel Liverpool Centre

Customer review rating 4.5/5

Stephen G. Couples - Confirmed reviews ALL

Good location. Breakfast ok.

Dear Stephen, Thank you for your feedback. We are pleased to hear that you enjoyed our prime location. We appreciate your comments regarding breakfast and will take them into consideration for future improvements. Kind regards, Lisanne Assistant Front Office Manager Novotel Liverpool Centre

Customer review rating 4.5/5

Johnmr C. Business - Confirmed reviews ALL

Clean room great check in staff and breakfast is superb

Dear Mr C., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you appreciated our location, found your room clean, and enjoyed the breakfast experience. Your kind words about our check-in staff are also greatly appreciated. Kind regards, Lisanne Assistant Front Office Manager Novotel Liverpool Centre

Customer review rating 5.0/5

Victoria S. Business - Confirmed reviews ALL

Lovely hotel with friendly staff

Dear Victoria, Thank you for your kind words regarding our hotel's location and staff. We are delighted to hear that you had a positive experience and appreciate your feedback. Kind regards, Lisanne Assistant Front office Manager Novotel Liverpool Centre

Customer review rating 2.0/5

Mark H. Couples - Confirmed reviews ALL

Stayed here was very noisy after 3am loads of stains on carpets and walls room service had to order at the bar not very good for £260 a night

Dear Mr. H., Thank you for your feedback regarding your recent stay. I regret that your experience was impacted by noise and cleanliness issues, which do not reflect our standards. We take all guest comments seriously and will continue to improve our services. Kind regards, Lisanne Assistant Front office Manager Novotel Liverpool Centre

Customer review rating 4.0/5

Lisa W. Couples - Confirmed reviews ALL

Really nice hotel, lovely rooms, clean and comfortable bed. Great breakfast, lots of options and a nice restaurant and bar. Only slight downside is it’s a bit noisy at night as you can hear everything outside through the windows even when they’re shut & on the tenth floor. So took a while to get to sleep, but otherwise we enjoyed our stay :-)

Dear Lisa, Thank you for your kind words regarding your recent stay at Novotel Liverpool Centre. We are delighted to hear that you found our hotel to be nice, and that you enjoyed the cleanliness and comfort of our rooms, as well as the breakfast offerings. We appreciate your feedback about the noise levels, and while we strive to provide a peaceful environment, we understand that external factors can sometimes affect your experience. Thank you again for your comments, and we hope to welcome you back soon. Kind regards, Lisanne Assistant Front office Manager Novotel Liverpool Centre

Customer review rating 3.0/5

Frank T. Solo - Confirmed reviews ALL

Was checked in online before arrival but receptionist said I wasn't checked in !! Because I was there at 12am my room wasn't ready which was fine but when I came back in the evening late at 11.30pm the main door was closed and the security guy was waving to me to use my key card to get in . I hadn't received a room card when I checked in earlier so I couldn't use a card .Eventually he opened the door for me ...a small thing I know but unnecessary . Room was fine and comfortable .

Dear Mr. T., Thank you for sharing your feedback regarding your recent stay with us. I am pleased to hear that you found your room comfortable. However, I regret to learn about the inconvenience you experienced with your check-in process and access to the hotel. It is our priority to ensure a smooth arrival experience for all our guests, and I understand how frustrating it must have been to encounter these issues late at night. I appreciate your understanding regarding the timing of your room availability and will ensure your concerns are addressed with our team to improve future guest experiences. Thank you once again for your insights. Kind regards, Lisanne Assistant Front office Manager Novotel Liverpool Centre

Customer review rating 5.0/5

Peter I. Couples - Confirmed reviews ALL

Central location. Nice big room with all amenities. Excellent, helpful staff.

Dear Peter, Thank you for your positive feedback. We are delighted to hear that you enjoyed our central location, spacious accommodations, and the assistance from our team. Your kind words will certainly motivate us to continue providing excellent service. Kind regards, Lisanne Assistant Front office Manager Novotel Liverpool Centre

Customer review rating 2.0/5

Catherine L. Couples - Confirmed reviews ALL

The room allocated for our stay was very disappointing. The carpet was dirty with multiple stains. The skirting boards had not been cleaned, the walls had scuff marks every where. There were holes in the curtains. I could go on but, suffice it to say, this room,at this price should not have been let to anyone.My stay with you was for three days of hospital appointments and offered less than the comfortable experience I needed. I will not be booking again.

Dear Ms. L., Thank you for sharing your feedback regarding your recent stay. I am truly sorry to learn that your room did not meet your expectations in terms of cleanliness and maintenance. We strive to provide a comfortable environment for all our guests, and it is regrettable that we fell short in your case. Your comments regarding the condition of the carpets, skirting boards, and curtains have been noted and will be addressed with our housekeeping team to ensure improvements are made. I sincerely appreciate your feedback as it is valuable in helping us enhance our services. Kind regards, Lisanne Assistant Front office Manager Novotel Liverpool Centre

Customer review rating 5.0/5

Gary M. Families - Confirmed reviews ALL

Probably the best hotel we have ever stayed in for a short break in the UK. Facilities exceptional and the staff very even better. Unfortunately we didn’t get his name but the Italian man who worked in that restaurant/bar was amazing. We will definitely be looking to book here again the next time we need a hotel in Liverpool.

Dear Gary, Thank you for your wonderful feedback regarding your recent stay at Novotel Liverpool Centre. We are delighted to hear that you found our facilities exceptional and our staff to be outstanding. Your kind words about our team member, Massimo in the restaurant/bar will be shared with them, as it is always rewarding to acknowledge their hard work. We look forward to welcoming you back on your next visit to Liverpool. Kind regards, Lisanne Assistant Front office Manager Novotel Liverpool Centre

Customer review rating 4.5/5

Elizabeth L. Families - Confirmed reviews ALL

Stayed when taking my daughter up to uni. Lovely rooms for a family, leisure centre facilities a real bonuses

Dear Elizabeth, Thank you for your positive feedback. We are delighted to hear that you found our rooms comfortable and clean, and that our staff made your stay enjoyable. It is wonderful to know that you and your daughter appreciated our leisure centre facilities during your visit. Kind regards, Lisanne Assistant Front Office Manager Novotel Liverpool Centre

Customer review rating 5.0/5

Grainne M. Families - Confirmed reviews ALL

As above

Dear Grainne, Thank you for your kind feedback. We are delighted to hear that you enjoyed your stay, found the room quiet, and appreciated our helpful staff and central location. Kind regards, Lisanne Assistant Front office Manager Novotel Liverpool Centre

Customer review rating 4.5/5

John P. Business - Confirmed reviews ALL

Comfortable hotel in good location near the centre with plenty of shops, restaurants and bars nearby. 100m from the main bus station and a short walk to the Albert docks, Liver building etc. Hotel was comfortable and room was spacious. Pool spa was great and very quiet so easy to get a session without booking. Breakfast selection was very comprehensive and tasty. Would recommend and would use again.

Dear John, Thank you for taking the time to share your feedback regarding your recent stay at Novotel Liverpool Centre. We are delighted to hear that you found our location convenient and enjoyed the comfort of your room. It is also wonderful to know that you appreciated our pool spa and the variety of options available during breakfast. Your recommendation means a lot to us, and we look forward to welcoming you back for another enjoyable stay in the future. Kind regards, Lisanne Assistant Front office Manager Novotel Liverpool Centre

Customer review rating 4.0/5

Elaine M. Couples - Confirmed reviews ALL

Good location. Parking in the building next door which is convenient. Breakfast good. Room was comfortable but view from window not so good, renovating the building right across from our bedroom window.

Dear Elaine, Thank you for your positive feedback regarding our location and breakfast offerings. We are glad to hear that you found your room comfortable. We apologize for the view disruption due to nearby renovations and appreciate your understanding during this time. Kind regards, Lisanne Assistant Front office Manager Novotel Liverpool Centre

Customer review rating 4.0/5

David B. Solo - Confirmed reviews ALL

short stay city break

Dear Mr. b., Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed the cleanliness and location of our hotel. We appreciate your comments about breakfast pricing, and we will take them into consideration for future improvements. Kind regards, Lisanne Assistant Front office Manager Novotel Liverpool Centre

Customer review rating 5.0/5

Dorota B. Business - Confirmed reviews ALL

wonderful clean hotel and room.

Dear Dorota B., Thank you for your kind feedback regarding your recent business stay. We are delighted to hear that you found our hotel and your room to be wonderful and clean. Your satisfaction is our priority. Many Thanks, Lee Rimmer, Front Office Manager, Novotel Liverpool City Centre

Customer review rating 5.0/5

Julie S. Families - Confirmed reviews ALL

Great staff. Welcoming and helpful. Very clean

Dear Julie S., Thank you for your kind words regarding your experiences at Novotel Liverpool Centre. We are pleased to hear that our staff made a positive impression and that you found our facilities clean. Your feedback is invaluable in maintaining our high standards. Many Thanks, Lee Rimmer, Front Office Manager, Novotel Liverpool City Centre

Customer review rating 4.5/5

Victoria M. Couples - Confirmed reviews ALL

Friendly comfortable clean hotel that I use regularly when visiting my son at university. Perfect location

Dear Victoria M., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our hotel comfortable, clean, and in a perfect location for your visits. We look forward to welcoming you back on your next trip. Many Thanks, Lee Rimmer, Front Office Manager, Novotel Liverpool City Centre

Other web-users rate our hotel

  • 2,019 reviews 9.7/10 Location
  • 2,186 reviews 6.9/10 Room
  • 1,901 reviews 8.5/10 Service
  • 19 reviews 8.3/10 WiFi
  • 943 reviews 6.4/10 Cleanliness
  • 823 reviews 7.3/10 Breakfast
  • 642 reviews 6.6/10 Pool
  • 214 reviews 7.6/10 Wellness Area

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Liverpool Hotels