Novotel Liverpool Centre 4 stars

Customer review rating (ALL Rating) 4.3/5 1,575 reviews

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Description

Hotel extras

  • Central location, close to Liverpool One shopping centre

  • Leisure facilities including swimming pool, Sauna and gym

  • Green Key certified hotel

  • Family rooms suitable for a maximum of two adults and two children.

  • Q-Park Hanover Street offers a 30% discount pre-booking only parking for guests of Novotel

Our accommodation(s)

Hotel location

Novotel Liverpool Centre

40 Hanover Street, Merseyside
L1 4LN LIVERPOOL
United Kingdom

GPS:53.403169, -2.984534

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Ropewalks Restaurant

Experience a warm and inviting atmosphere to enjoy a lunchtime treat, evening meal or relaxing drink with your friends and family.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,575 reviews

TripAdvisor Rating  4.1/5  3,310 reviews

A Good Choice

TripAdvisor rating 5.0/5

LauraDaveJames TripAdvisor review

In our many visits to Liverpool over the years we have never stayed in this hotel. It is very well located a short stroll from Liverpool One. There is an excellent car park ( Q Park ) next door to the hotel. Our room was a good size with both a bath and a shower. All the staff were friendly and professional. We would definitely stay here again.

Customer review rating 5.0/5

Leanne C. Families - Confirmed reviews ALL

Stayed with my sister and our children. Great location central to all. Bus stop right outside. Lovely gym and pool facilities. Would recommend and will definitely be back

Customer review rating 4.5/5

Vicky H. Couples - Confirmed reviews ALL

Great stay, would come back.

Dear Vicky, Thank you for your kind words regarding your recent stay at Novotel Liverpool Centre. We are delighted to hear that you appreciated our prime location and enjoyed the swimming pool. We look forward to welcoming you back in the future. Best regards, Novotel Liverpool Centre

Customer review rating 2.0/5

Dean W. Friends - Confirmed reviews ALL

The room allocated on arrival was poor. In advance asked for a room near lift due to occupant having mobility issues. The alarm going off on Sunday morning was very inconvenient, these things happen but the reaction to it from staff was slow. The lack of information was very annoying.

Dear Mr. W., Thank you for sharing your feedback regarding your recent stay. I sincerely apologize for the inconvenience you experienced with your room allocation and the alarm incident. We strive to accommodate our guests' needs, and I regret that we fell short in this instance. Additionally, your comments about our staff's response time have been noted, and we will continue to work on improving communication during unexpected events. Your insights are valuable to us, and we appreciate your understanding. Goodbye and best regards, Novotel Liverpool Centre

Customer review rating 5.0/5

Philip H. Couples - Confirmed reviews ALL

Lovely room, breakfast and evening meal.

Dear Philip H., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed your room, breakfast, and evening meal. Your feedback is greatly appreciated, and we look forward to welcoming you back for another wonderful experience. Many Thanks, Lee Rimmer, Front Office Manager, Novotel Liverpool City Centre

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Other web-users rate our hotel

  • 2,122 reviews 9.7/10 Location
  • 2,312 reviews 6.7/10 Room
  • 1,897 reviews 8.3/10 Service
  • 21 reviews 8.4/10 WiFi
  • 960 reviews 6.5/10 Cleanliness
  • 815 reviews 7.3/10 Breakfast
  • 648 reviews 6.6/10 Pool
  • 445 reviews 5.9/10 Value

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