Mercure Birmingham West Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 541 reviews

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Description

Hotel extras

  • Modern restaurant and bar area with popular live sports channels

  • Leisure centre with pool, sauna, steam room and gym

  • Pet-friendly

  • Perfectly located just off the M5 with onsite car park with space for up to 300 vehicles

  • Conference venue with 17 meeting rooms

Our accommodation(s)

Hotel location

Mercure Birmingham West Hotel

Birmingham Road
B70 6TU WEST BROMWICH
United Kingdom

GPS:52.513438, -1.976012

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Restaurant 1896

Restaurant 1896 offers a welcome atmosphere and eclectic menu of international delights. Start your day with a breakfast buffet, or finish off the evening by choosing from a menu of the best British and International cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  541 reviews

Customer review rating 5.0/5

Lalli R. Friends - Confirmed reviews ALL

Every perfect thanks

Thank you for your fantastic feedback! We are thrilled everything was perfect and really appreciate your kind words.

Customer review rating 3.5/5

Emma S. Families - Confirmed reviews ALL

Stay was good, room clean, staff very friendly and helpful. Unfortunately a very strong smell of weed in the corridor of our block.

Thank you for your feedback. We are glad you found the room clean and the staff friendly. Apologies for the unpleasant smell in the corridor. Your comments will be shared with the team to address this issue.

Customer review rating 4.5/5

Charlotte R. Families - Confirmed reviews ALL

Great location, food in the restaurant was phenomenal! Rooms were comfortable & clean. Staff were extremely friendly & helpful. Only downside was parking being charged extra. Car park is huge so perhaps part of it could be cornered off just for hotel guests. Pool was a nice extra, although changing rooms could do with an upgrade.

Thank you for sharing your detailed feedback! We are thrilled you enjoyed the location, food, and friendly service. We also appreciate your suggestions regarding parking and the pool changing rooms, which will be passed on to help improve the guest experience.

Customer review rating 4.5/5

Paula J. Families - Confirmed reviews ALL

Good experience , only one issue the shower went extremely hot or cold.

Thank you for the lovely feedback. We are glad you found the hotel welcoming, clean, and comfortable overall. We appreciate you mentioning the shower temperature as well, and we will have our maintenance team look into this.

Customer review rating 5.0/5

Sara F. Couples - Confirmed reviews ALL

Superb stay, thank you

Thank you so much for your kind words! We are delighted you had a superb stay and really appreciate your feedback.

Other web-users rate our hotel

  • 406 reviews 8/10 Location
  • 1,050 reviews 6.3/10 Room
  • 985 reviews 8.8/10 Service
  • 32 reviews 4.3/10 WiFi
  • 516 reviews 5.4/10 Cleanliness
  • 382 reviews 7.4/10 Breakfast
  • 279 reviews 6.1/10 Value
  • 246 reviews 4.3/10 Wellness Area

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