Mercure Birmingham West Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 483 reviews

Best price
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Mercure Birmingham West Hotel - Image 1
Mercure Birmingham West Hotel - Image 2
Mercure Birmingham West Hotel - Image 3
Mercure Birmingham West Hotel - Image 4
Birmingham Road, B70 6TU WEST BROMWICH, United Kingdom

Description

Hotel extras

  • Modern restaurant and bar area with popular live sports channels

  • Leisure centre with pool, sauna, steam room and gym

  • Pet-friendly

  • Perfectly located just off the M5 with onsite car park with space for up to 300 vehicles

  • Conference venue with 17 meeting rooms

Our accommodation(s)

Hotel location

Mercure Birmingham West Hotel

Birmingham Road
B70 6TU WEST BROMWICH
United Kingdom

GPS:52.513438, -1.976012

Telephone
Fax +44 121 609 9937

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Restaurant 1896

Restaurant 1896 offers a welcome atmosphere and eclectic menu of international delights. Start your day with a breakfast buffet, or finish off the evening by choosing from a menu of the best British and International cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  483 reviews

TripAdvisor Rating  4.5/5  466 reviews

Certificate of excellence 2024

Murder mystery

TripAdvisor rating 5.0/5

Jaqui6 TripAdvisor review

We visited this hotel for a murder mystery event. The hotel was excellent, staff very friendly and helpful, in particular Svetlana and Rob. We had afternoon tea, a 3 course meal and breakfast, all food was delicious. The whole package was excellent value.

Thank you for your fantastic feedback! We’re thrilled you enjoyed the Murder Mystery event and found the hotel food to be excellent. Svetlana and Rob will be delighted to know they made your experience even better. We hope to welcome you back soon for another memorable stay.

Excellent

Customer review rating 5.0/5

Dr M. M. J. Friends - Confirmed reviews ALL

Very helpful staff. Clean atmosphere.

Dear Dr. M. M. J., Thank you for your fantastic feedback and perfect score! We are delighted to know that our helpful staff and clean atmosphere made your stay excellent. We look forward to welcoming you again in the future. Kind regards, Rad / Front Office

Well located, welcoming staff and good facilities

Customer review rating 4.5/5

Sam Business - Confirmed reviews ALL

Very enjoyable

Dear Sam, Thank you for your fantastic feedback! It is great to know your visit was very enjoyable and we hope to welcome you back for another wonderful experience soon. Kind regards, Rad / Front Office

Would avoid

Customer review rating 1.5/5

Josh Business - Confirmed reviews ALL

Room wasn't cleaned. Bedsheets not changed Loud event going on Parking awful Pool smells Staff nice

Dear Josh, Thank you for your feedback. I am truly sorry that your experience fell short of expectations. A clean and peaceful environment is essential, and I regret that we did not meet these standards during your stay. Your comments about the room cleanliness, event noise, parking, and pool odour will be reviewed with our team to ensure improvements are made. We appreciate your insights and hope you might consider giving us another chance in the future to provide the stay you deserve. Kind regards, Rad / Front Office

Good and Friendly Receptionist

Customer review rating 5.0/5

Mel P. Business - Confirmed reviews ALL

Receptionist Friendly and efficient. Room was warm and well prepared

Dear Mel, Thank you for your perfect score and kind words! We are delighted that you found our receptionist friendly and efficient and that your room met your expectations. We look forward to hosting you again for another excellent stay. Sincerely, Rad / Front Office

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Other web-users rate our hotel

  • 354 reviews 8/10 Location
  • 968 reviews 6.4/10 Room
  • 865 reviews 8.6/10 Service
  • 26 reviews 5.6/10 WiFi
  • 454 reviews 5.2/10 Cleanliness
  • 354 reviews 7.6/10 Breakfast
  • 245 reviews 5.8/10 Value
  • 189 reviews 5.7/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.