Mercure Birmingham West Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 553 reviews

Mercure Birmingham West Hotel - Image 1
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Description

Hotel extras

  • Modern restaurant and bar area with popular live sports channels

  • Leisure centre with pool, sauna, steam room and gym

  • Pet-friendly

  • Perfectly located just off the M5 with onsite car park with space for up to 300 vehicles

  • Conference venue with 17 meeting rooms

Our accommodation(s)

Hotel location

Mercure Birmingham West Hotel

Birmingham Road
B70 6TU WEST BROMWICH
United Kingdom

GPS:52.513438, -1.976012

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT 1896

Restaurant 1896 offers a welcome atmosphere and eclectic menu of international delights. Start your day with a breakfast buffet, or finish off the evening by choosing from a menu of the best British and International cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  553 reviews

Customer review rating 4.5/5

Grant T. Friends - Confirmed reviews ALL

Good overall

Customer review rating 4.0/5

Ann C. Business - Confirmed reviews ALL

Friendly staff, nice food and good facilities, and comfortable room. My only complaint was that there was nowhere near the bed to charge my phone.

Customer review rating 3.5/5

Ahmed A. Families - Confirmed reviews ALL

All was very good but we expected the parking free but I pay £10 each day in total of £20

Customer review rating 2.0/5

James W. Couples - Confirmed reviews ALL

Booked as price was competitiv and had a health club attached. Check in was fine, the room had modern touches was quite worn in places, however, bed was comfy, coffee machine and modern TV. Tried to shower on check in day, however no hot water, reception advised, as we were an end room to run the tap for at least 15 mins (a but cheeky and not environmentally freindly). Tried doing just that the next morning and nothing, got an apologyon check out and was advised to ask for a ground floor room next time if I wanted hot water. Breakfast 7/10. Pool machine not working, steam room and hot tub not working. Since this hotel was listed as 4* I was left dissapointed that hotel isn't even a given. Unlikely I'll book a mercure again, I find holiday inn and crown plaza more consistent from a budget/mid level price point.

Customer review rating 3.5/5

Mark B. Business - Confirmed reviews ALL

Staff very good especially front desk as usual Jerry and the others make it worth staying there

Other web-users rate our hotel

  • 410 reviews 8/10 Location
  • 1,054 reviews 6.4/10 Room
  • 998 reviews 8.9/10 Service
  • 32 reviews 3.8/10 WiFi
  • 521 reviews 5.6/10 Cleanliness
  • 381 reviews 7.6/10 Breakfast
  • 279 reviews 6.1/10 Value
  • 247 reviews 4.1/10 Wellness Area

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