Mercure Birmingham West Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 536 reviews

Mercure Birmingham West Hotel - Image 1
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Description

Hotel extras

  • Modern restaurant and bar area with popular live sports channels

  • Leisure centre with pool, sauna, steam room and gym

  • Pet-friendly

  • Perfectly located just off the M5 with onsite car park with space for up to 300 vehicles

  • Conference venue with 17 meeting rooms

Our accommodation(s)

Hotel location

Mercure Birmingham West Hotel

Birmingham Road
B70 6TU WEST BROMWICH
United Kingdom

GPS:52.513438, -1.976012

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Restaurant 1896

Restaurant 1896 offers a welcome atmosphere and eclectic menu of international delights. Start your day with a breakfast buffet, or finish off the evening by choosing from a menu of the best British and International cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  536 reviews

TripAdvisor Rating  4.5/5  643 reviews

Certificate of excellence 2025

Nice friendly hotel

TripAdvisor rating 5.0/5

Deborah L TripAdvisor review

The reception staff Gerry deserves particular praise. She was welcoming, friendly, and very helpful throughout our stay. Excellent customer service that made a strong first impression. A great stay from start to finish. Clean rooms, comfortable beds, and very friendly staff. Would definitely return.

Customer review rating 5.0/5

Simon H. Couples - Confirmed reviews ALL

Very clean, nothing was to much trouble, fantastic staff

Thank you for your wonderful feedback and for recognising the exceptional service of our reception team. We are delighted your stay was so enjoyable and hope to welcome you back soon.

Helpful staff well appointed rooms

TripAdvisor rating 5.0/5

V1376ILstaceyc TripAdvisor review

We had a well appointed room and the reception staff were very helpful including Mairita who helped with business services to help our sessions run smoothly

Thank you for your positive feedback and for recognising Mairita’s helpful support. We are glad your stay went smoothly and look forward to welcoming you again.

Great, definitely returning

TripAdvisor rating 5.0/5

I Am A TripAdvisor review

This was a return trip to the Mercure where I stay every time I am in Birmingham. The service was great as usual in particular, Jerry at the reception desk was very helpful in sorting out my parking and any additional needs I had for my stay.

Thank you for your kind feedback. We are pleased you enjoyed your stay and look forward to welcoming you back.

Customer review rating 5.0/5

Trevor J. Business - Confirmed reviews ALL

As usual I booked direct,the hotel could accommodate me,excellent staff in Gabriella and Geri(probably wrong spelling),but they were incredible in ensuring my stay was perfect.

Thank you for your kind words and for recognising Gabriella and Gerrie`s excellent service. We are delighted your stay was enjoyable and look forward to welcoming you again.

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Other web-users rate our hotel

  • 407 reviews 8/10 Location
  • 1,042 reviews 6.3/10 Room
  • 985 reviews 8.9/10 Service
  • 31 reviews 4.4/10 WiFi
  • 506 reviews 5.5/10 Cleanliness
  • 375 reviews 7.5/10 Breakfast
  • 275 reviews 6.3/10 Value
  • 238 reviews 5/10 Wellness Area

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