Mercure Birmingham West Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 482 reviews

Best price
guarantee
Mercure Birmingham West Hotel - Image 1
Mercure Birmingham West Hotel - Image 2
Mercure Birmingham West Hotel - Image 3
Mercure Birmingham West Hotel - Image 4
Birmingham Road, B70 6TU WEST BROMWICH, United Kingdom

Description

Hotel extras

  • Modern restaurant and bar area with popular live sports channels

  • Leisure centre with pool, sauna, steam room and gym

  • Pet-friendly

  • Perfectly located just off the M5 with onsite car park with space for up to 300 vehicles

  • Conference venue with 17 meeting rooms

Our accommodation(s)

Hotel location

Mercure Birmingham West Hotel

Birmingham Road
B70 6TU WEST BROMWICH
United Kingdom

GPS:52.513438, -1.976012

Telephone
Fax +44 121 609 9937

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Restaurant 1896

Restaurant 1896 offers a welcome atmosphere and eclectic menu of international delights. Start your day with a breakfast buffet, or finish off the evening by choosing from a menu of the best British and International cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  482 reviews

TripAdvisor Rating  4.5/5  467 reviews

Certificate of excellence 2024

Amazing Staff

TripAdvisor rating 5.0/5

Stephen M Business - TripAdvisor review

After staying here for nearly 18 months I have come to my room this evening to be welcomed by a Present from the reception staff and Sorry you are Leaving Note ! This is what makes the staff here ( Yvonne / Stefan / Gerry to name a few) amazing and lovely people !! Gonna miss them!

Customer review rating 3.0/5

Anonymous Friends - Confirmed reviews ALL

not so tidy and not a great Breakfast

Arita from reception saves the day for a guest

TripAdvisor rating 5.0/5

rexb718 TripAdvisor review

I was in a pickle after a long day as they couldn't find my reservation and they were fully booked I had to consider driving home until Arita got involved, my booking was made by my company under a another name. Arita found the booking under the name of Mr user and I was saved Arita is a massive asset to this hotel and saved the day, the food was great I had king prawn linguine and I experienced the most amazing pillows Thanks again Arita , from Mr User aka Rex

Customer review rating 1.5/5

Jonathan M. Families - Confirmed reviews ALL

Poor - I did not get the room I booked . I booked a twin room for my brother and I and did not get one. Staff claimed hotel was overbooked. Completely unsatisfactory.

Dear Jonathan, Thank you for your feedback, and I'm truly sorry for the inconvenience you experienced. Not receiving the twin room you booked is understandably frustrating, especially with the overbooking issue. This isn’t the experience we want our guests to have, and I sincerely apologize for the disappointment. We’ll review our booking processes to avoid situations like this in the future. Best regards, Rad / Front Office

Great stay, would use again

Customer review rating 4.5/5

K B. Families - Confirmed reviews ALL

Lovely hotel, good value for money. Accommodation is being upgraded and clear investment taking placez

Dear Karen, Thank you for your positive feedback! We're pleased you had a great stay and found the hotel to be good value. We're glad you noticed the ongoing upgrades and improvements: we’re excited to make your future stays even better. Looking forward to welcoming you back soon! Best regards, Rad / Front Office

In partnership with TripAdvisor

Other web-users rate our hotel

  • 358 reviews 7.9/10 Location
  • 974 reviews 6.4/10 Room
  • 868 reviews 8.6/10 Service
  • 26 reviews 5.6/10 WiFi
  • 460 reviews 5.2/10 Cleanliness
  • 354 reviews 7.6/10 Breakfast
  • 250 reviews 5.8/10 Value
  • 191 reviews 5.7/10 Wellness Area

Powered by Trustyou

Our other establishments nearby

All our hotels in West Bromwich

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.