ibis budget London Barking 2 stars

On Sunday 5 January 20 the hotel booked a cab on my behalf. It was agreed that the fare is 6o£.It seemed no booking was made. I paid 75£.The staff lacked professionalism. It is an irresponsible act when I paid more than agreed.

It was great. Until the coffee machine is down.

Good experience from booking in to leaving at Ibis Barking. Staff always helpful and polite. Recommended.

Had a twin bed room. Enough space for three more beds. So much air I didn't need to open the window. Struggled initially with the electronic key until I realised the self closer was very stiff and needed shoulder pressure to open the door. Got a little lost in the anonymous corridor on the ground floor. Helpful, friendly staff. Coffee OK.

great thanks

We have stayed befor a few times it is always very good value for money.

This hotel is greatly located and very near to East Ham , Tesco is just adjacent to the hotel, really worth staying for a budget and affordable price.

Charged nearly the same rate as the room for an early check in. Staff were rude and unhelpful Room wasn’t cleaned very well and cold as the hearing didn’t worked. When I complained the staff on reception seemed disinterested and barely looked up from her phone, she said someone would come to the room and fix it but never did after asking twice we slept in hoodies.

Good value - clean and tidy

The room we were given had a very nasty strong unpleasant smell in the bathroom. Reported to reception & given another room. We then discovered later that the window had a broken catch so you couldn’t lock the window. Reported to reception on departure. You really need a good inspection of rooms & problems fixed ASAP. Buffet breakfast was faultless. Staff were friendly and accommodating.

Evwrirhing great

Good room at back of hotel on ground floor. Overhead light not working on one side of the bed. Online check in offered in email but not available when I attempted it. Phoned to confirm the room.

Very clean room at a good price. Reasonable location to catch the tube into central London

Been lost finding our room as 2 lifts were both not working? No greetings from reception. Staffs not friendly. Cob web and spider in the room. Good bit is they lent me kettle so I had cup of coffee in our room.

Mattress was wafer thin. Bedbugs in the bedding. Smell from next doors toilet coming into the room. When next doors toilet was flushed, the contents bubbled up in my sink. Management offered to exchange rooms, but I was advised that the room would have no heating. I booked for two days, but left after one, as I was so disgusted. I still had to pay for both days.