Mercure Swansea Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 426 reviews

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ALLSAFE approved hotel

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Located just three miles from Swansea city centre

  • Feel Good Health Club with a fitness suite.

  • The Brasserie restaurant serves international cuisine

  • 9 meeting rooms which accommodate up to 120 guests

Our accommodation(s)

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Hotel location

Mercure Swansea Hotel

Phoenix Way, Swansea
United Kingdom

GPS:51.654547, -3.912013

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Soak up the atmosphere in our restaurant and enjoy inspiring views over the surrounding area. Choose from a diverse collection of mouthwatering dishes prepared using fresh and local produce. Don't forget to try one of our delicious desserts too.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  426 reviews

TripAdvisor Rating  4.0/5  462 reviews

Foster Wales Development Day

TripAdvisor rating 5.0/5

Sarah E TripAdvisor review

I recently held our first cross authority development day which included great facilities to run work shops, large discussions and even an afternoon of team building games. The facilities were bang on, as was the communication with the events team, and everyone really enjoyed the food and snacks provided throughout the day. I would certainly host another conference here

Wedding celebration

TripAdvisor rating 5.0/5

Navigator813181 Families - TripAdvisor review

Thank you Mercure Hotel !! We celebrated our wedding here yesterday and it was amazing! Special mentions to Andrea ,Karen ,Kelly &Tom thank you for your hospitality!! Everything was perfect with such professionalism . There is a little downside the suite needs proper hanging space for wedding dresses as they are to long for the wardrobes so we had to hang them on the fire door hinges! Also you need a better mirror and more chairs for wedding prep! Once again thank u to everyone that made our day wonderful!! Highly recommend!!!

5 star ⭐️⭐️⭐️⭐️⭐️

TripAdvisor rating 5.0/5

Coastal00372659029 Families - TripAdvisor review

Just had my wedding in the hotel and all i can say is FANTASTIC the staff were brilliant and were very friendly.thank you for making our day perfect. Thank you karen,andrea,kelly westwood,kelly ward,tom w and the girl on the bar in the evening(so sorry missed your name)


TripAdvisor rating 2.0/5

Vicki S Business - TripAdvisor review

Room although well equipped in terms of hangers, fan etc - cracked basin and issues with bath plug Had to ask for tea and milk refills When going to breakfast on second day at start of serving no eggs or sausages available Steak on day @ rubbery and gristly

Good stay but not well located

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

The breakfast and dinner could be better. There must be frequent transportation between hotel and city centre. We had to use yellow cabs most of the time.

Dear Tugba C., We very much appreciate your comments regarding your stay at the Mercure Swansea Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian Harding-Jones General Manager

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Other web-users rate our hotel

  • 259 reviews 9.2/10 Location
  • 680 reviews 6.1/10 Room
  • 638 reviews 8.6/10 Service
  • 15 reviews 6/10 WiFi
  • 318 reviews 8.1/10 Breakfast
  • 292 reviews 6/10 Food
  • 274 reviews 5.8/10 Cleanliness
  • 207 reviews 5.2/10 Amenities

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