Mercure Swansea Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 408 reviews

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Description

Hotel extras

  • Located just three miles from Swansea city centre

  • Feel Good Health Club with a fitness suite.

  • The Brasserie restaurant serves international cuisine

  • 9 meeting rooms which accommodate up to 120 guests

Our accommodation(s)

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Hotel location

Mercure Swansea Hotel

Phoenix Way, Swansea
SA7 9EG SWANSEA
United Kingdom

GPS:51.654547, -3.912013

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE BRASSERIE

Soak up the atmosphere in our restaurant and enjoy inspiring views over the surrounding area. Choose from a diverse collection of mouthwatering dishes prepared using fresh and local produce. Don't forget to try one of our delicious desserts too.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  408 reviews

TripAdvisor Rating  4.1/5  632 reviews

Customer review rating 4.5/5

Jane G. Families - Confirmed reviews ALL

Clean room. Comfortable bed. Rooms in need of tlc.

Dear Jane, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our convenient location and found your room clean and comfortable. We appreciate your comments regarding the need for some TLC in the rooms; please know that we are continuously working to enhance our facilities. It’s great to see that you had a seamless booking experience and felt well taken care of by our team. We look forward to welcoming you back soon! Best regards, The Mercure Swansea Hotel Team

Very pleased

TripAdvisor rating 5.0/5

kerry c TripAdvisor review

My wife and I were quite impressed with our room, for the price, the cleanliness and facilities in the room. All the staff we met were friendly and helpful. The breakfast was good everything you would want was on offer. My only complaint would be that a French hotel was selling crap American zinfandel wine at £27.50 a bottle.

Thank you so much for your wonderful feedback! We're thrilled to hear that you and your wife enjoyed your stay, found the room clean and well-equipped, and appreciated our friendly staff. It's great to know that breakfast met your expectations as well. We appreciate your input regarding the wine selection and will certainly take it into consideration. We hope to welcome you back soon!

Excellent base for a short break

TripAdvisor rating 5.0/5

andycO6226JA TripAdvisor review

Lovely hotel. Staff were very friendly and welcoming. Dinner was lovely and breakfast was amazing! Room was warm and comfortable. Shame there was black mould on the bathroom ceiling! Needs the extractor fan fixing.

Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed our friendly staff, lovely dinner, and amazing breakfast. We appreciate your comments about the room's comfort as well. We apologize for the issue with the black mould and will address it promptly to ensure a better experience in the future. We hope to welcome you back soon!

Customer review rating 4.5/5

Robert M. Friends - Confirmed reviews ALL

Attending an annual dinner, considering approximately 100 meals had to be served at the same time food was perfectly cooked, tasty, hot, well presented. No complaints from me. Special mention must be made, with thanks, to all the young ladies waiting on table. Absolutely first class, professional, friendly, polite and highly efficient. Well done.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 5.0/5

Michele S. Business - Confirmed reviews ALL

Helpful staff. Great location near amenities

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

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Other web-users rate our hotel

  • 252 reviews 9.2/10 Location
  • 665 reviews 5.9/10 Room
  • 604 reviews 9.1/10 Service
  • 10 reviews 9.6/10 WiFi
  • 324 reviews 6.2/10 Cleanliness
  • 266 reviews 8.8/10 Breakfast
  • 189 reviews 4.4/10 Amenities
  • 147 reviews 5.9/10 Vibe

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