Perfect in all aspects

good location, great reception staff. Issues included a broken extractor and heater in the bathroom. And the reception gave me an expired parking ticket so i had to pay full price for parking.

Relaxed, smooth and comfortable with great attention to small details which make a stay successful.

It was fantastic. Thank you very much. Location, service, everything was great. Me and my friends have enjoyed. Reality exceeded our expectations. In my next trips, I will try to use your services wherever it is.

We visited for 4 nights while visiting family at Christmas. The hotel is located within easy walking distance to Edinburgh Castle, Princes Street and Arthur's seat. The accommodation was clean and spacious. The only down side was that the shower was not powerful.

The welcome and staff were all excellent and made us feel very comfortable with our choice. The room was well equipped but would have benefitted from the fridge being turned on and the television working properly. There were a couple of aspect of the cleanliness that could be improved upon but they were minor and whilst I understand the ecological benefits of keeping the windows locked I would have felt safer if I could have opened them in the event of an emergency

A good nights sleep with a comfy bed, nice and quiet, good location. Missing some basics that would make a more pleasant stay. For example, no tea bags / coffee or milk in our room due to covid (our hotel the following day provided a great selection of these in our room). Hairdryer didn’t work properly, the staff member on check in spoke too quickly and rushed. The layout of our room was odd and the lighting wasn’t well thought out.

i dont recall a greeting when we arrived and same staff didn't look at us when he said bye during check out. but room is nice. shout out to the thai lady at the breakfast station, very helpful and friendly with children.

Really good experience, good location, nice and clean.

Aparthotel located right on the Royal Mile, but as it’s near Canongate Kirk, it’s quiet. Short walk from the train station. Tesco’s on Holyrood Road 5 min walk. Apartments are immaculate, quite specious, git everything yo7 need for a short stay. Only one little snag, no cereal bowls :)

Hotel in great location. Room was clean and fresh, staff friendly and helpful. No issues, pleasant stay.

Clean and well kitted out rooms - right in heart of Edinburgh Would definitely stay again

Excellent value. Modern, clean apartments. Very quiet even though they’re located at the end of the Royal Mile.

I should have been warned. Of all the Accor stays that I had to cancel because of Covid-19, Genoa, Hamburg, Heathrow etc., this was the only one that didn’t refund my money. 18 months later, we were able to make the trip to Edinburgh. As a diamond member, I understood that weekend breakfasts were included. I was told not in their hotel. After a lot of arguing I managed to get them to agree. Next I inquired about an upgrade. According to them there were none available but when that has happened before, I’ve always been told on arrival with an apology and usually something in compensation. There wasn’t even a recognition of my ALL membership. When we got to the apartment, it had not been cleaned. Pans were dirty and the tea towel was mouldy. We had to make a special trip down for tea, coffee etc and then asked to pay £1 per coffee pod. If this hotel is not willing to honour the benefits of loyalty to the Accor group, why are they members?

Located at the bottom of the Royal Mile, this is a great location for central Edinburgh. Nice rooms in which every metre of space is used in a clever way. NCP car parking close by at a discounted rate. Definitely worth a return visit.