Aparthotel Adagio Edinburgh Royal Mile 4 stars

Customer review rating 4.6/5 2,505 reviews

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Aparthotel Adagio Edinburgh Royal Mile
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Hotel extras

  • Central location on the Royal Mile, near the shops and main attractions

  • 10 mins walk from Waverley station

  • Easy access to public transport

  • Mini-market open 24/7 in Reception

  • Fitness centre open 24/7

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Boutique GourmandePaying
  • Concierge
Catering
  • BreakfastPaying
Leisure and activities
  • Fitness centre
Business services
  • Self service business centre
  • Copy/print service availablePaying
Information message

Hotel location

Aparthotel Adagio Edinburgh Royal Mile

231 Canongate
EH8 8BJ
edinburgh
united kingdom

Tel: +441313228299

Fax: (+44)1313228298

Check-in from 15h00

Check out up to 11h00

  • OPP NEW STREET STATION :  35 Opp New St Stat

  • By plane

    EDINBURGH AIRPORT At 14km / 8.7 miles

  • By train

    EDINBURGH WAVERLEY At 0.4km / 0.25 miles

GPS :55.950897, -3.182251

Our accommodation(s)

Studio for 2 people, double bed

  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft
  • Views: Historic side view, Ocean/Sea view, Courtyard View, Panorama view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Studio for 2 people, twin bed

Accessible room
  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft
  • Views: Courtyard View, Historic side view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
Studios

Our guest reviews for
Aparthotel Adagio Edinburgh Royal Mile

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

2,505 reviews

tripadvisor

TripAdvisor Rating 4.5/5

812 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Great spot, walkable everywhere

Customer review rating 4.6/5

Mike G. Business - 01/01/2021 Confirmed reviews ALL

Great staff, great location, great hotel facilities let down by two simple things - Towels which were substandard and the shower nozels which were incredibly difficult to move.

Dear Guest, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Edinburgh Royal Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for informing us of things we can improve, this allows us to change and improve for our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kizzy Adagio Edinburgh

clean and comfortable

TripAdvisor rating 4.5/5

Dean H 27/12/2020 TripAdvisor review

check i was quick and easy , preferring to do so in person at the property rather than online , the apartment was clean and comfortable , well equipped studio kitchen with all you will need for any length of stay, ( just remember to bring your own food ) . A large screen TV with free view was a bit of a let down as most channels were not available due to no or poor signal Bathroom was clean with a heated towel rail and a foldaway drying rack , although the towel rail was not working . In all a good place to stay with easy access to most tourist attractions

Excellent location

Customer review rating 4.6/5

Dean Couples - 25/12/2020 Confirmed reviews ALL

On arrival we were quickly booked in and given the keys to the apartment room , we booked a double studio apartment , the room was clean and well presented , clean bedding and towels were provided , the studio Kitchenette was well equipped with all you could need for a stay including cutlery pots and pans , Hob , toaster , coffee pod machine , combi microwave , fridge , kettle , Dishwasher, all cleaning materials needed (cloths , dish soap , scrub sponge , dishwasher tablets ) All the supplied utensils were clean , however one cup did have a chip , but as there were 4 supplied this was not a major problem . The double bed was the type you can lift up into the wall and fold away for more room during the daytime , and revealed a small sofa under the bed for use during the daytime or when the bed is folded away A large flat screen TV with free view would have been better if most of the channels were unavailable due to no or poor signal The bathroom en suite was a little small but clean and the shower was good with plenty of hot water , the heated towel rail was not working , but as we were only staying one night it was not a problem . a suggestion for the future , maybe a laminated information sheet for the hob microwave ect on how to get the best use from them during the stay. On the whole a good experience , and when restrictions are lifted will be happy to stay again . as the covid rules did not allow for a cooked breakfast we opted to cook our own, using the facilities in the apartment

Dear DEAN H., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Edinburgh Royal Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ideal location centrally situated

Customer review rating 4.6/5

Peter G. Business - 24/12/2020 Confirmed reviews ALL

No complaints whatsoever with the Edinburgh Adagio

Dear PETER G., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Edinburgh Royal Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Best room, but non working shower

Customer review rating 4.6/5

Sean Business - 26/11/2020 Confirmed reviews ALL

Booked my self in to one of the best rooms @ Adagio that I have been in a few times before, only to find that the shower was not working in the morning. It did get fixed the next day, and I can only put it to rooms not being occupied as often in this period, but service should be better. On a smaller note the ironiyboard had totally collapsed, but I managed around this smaller issue - please check your rooms in more details to ensure those hickups is not experienced bumy other guests.

Dear SEAN T., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Edinburgh Royal Mile. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. By way of apology for the problems you faced during your stay, I would like to offer you 1000 ALL points. If this offer is acceptable, please confirm back to me on h9… We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kizzy Osborne Guest Services Manager

The Adagio represents good value in a central location with helpful staff

Customer review rating 4.6/5

Peter G. Business - 25/11/2020 Confirmed reviews ALL

As a regular visitor to the Adagio I find the Hotel very comfortable with a wide range of rooms / apartments. The staff are always on hand should they e required. I am more than happy with the Adagio experience.

Dear Peter, We very much appreciate your comments regarding your stay. We are very happy to have you as our g.. Many thanks, Magda Duty Manager

Good stay

Customer review rating 4.6/5

Connor Couples - 22/11/2020 Confirmed reviews ALL

I thoroughly enjoyed my stay at the Adagio Hotel. Rooms were very clean and everything was very easy to find. The location on the Royal Mile is perfect for people wanting a central location in Edinburgh. Would definitely recommend to anyone looking for a break in Edinburgh.

Dear Connor, We are very happy to see that you had a pleasant stay at the Adagio Edinburgh Royal Mile. We are delighted that you enjoyed your apartment and its location. We would love to see you back at the Adagio Edinburgh Royal Mile very soon and thank you for your recommendations. Kind regards, Daria- Reception Team

Excellent location

Customer review rating 4.6/5

Jo L. Couples - 21/11/2020 Confirmed reviews ALL

Had to clean apartment on arrival. Mentioned this the first time I stayed in September and October. The reception staff agreed giving no reason why or what they intend to do. Used laundry facilities which were filthy. Had to raise this with the staff twice. Nothing done about it. The location is great but I’ve been a very loyal customer staying over 20 nights in the last 3 months. I have not put these issues in my review but there is no improvement. I’m thinking about switching apartments to somewhere cleaner .

Dear Joanne, Whilst I am pleased that you enjoyed your stay central location. We are very sorry that your room itself has let us down on this occasion. I have shared your comments with our Management and Housekeeping team to investigate. Please be mindful of the fact that during this challenge times we are working limited staff on shifts we really doing our best to provide best service. I would like to ensure you that all your comments and feedback was taking into account - we always try to allocate you in one of our best room with all requests fulfilled to make sure you enjoying your stay. Also I would like to say since you raise your concern about cleanness of laundry / gym facility - we are checking it regularly. Sincerely,

A Wonderful Stay In A Magical City

Customer review rating 4.6/5

Alistair B. Families - 06/11/2020 Confirmed reviews ALL

A very comfortable, modern hotel located right in the middle of Auld Reekie. We booked a larger family apartment with an excellent double room and lounge area. We couldn't make use of the communal areas because of COVID however we were more than happy with what we had and the hotel's efforts to mitigate the virus.

Dear ALISTAIR B., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Edinburgh Royal Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great location - comfortable room

Customer review rating 4.6/5

Oliver Couples - 02/11/2020 Confirmed reviews ALL

The hotel is in a great location in central Edinburgh. We were given a suite, which was extremely comfortable and spacious with a well-equipped kitchen that made preparing meals easy. The team at the hotel were all very helpful and friendly.

Dear Oliver, Thank you very much for the comments you shared. We are delighted to know that you had an excellent stay at our aparthotel Adagio Royal Mile and many thanks for your positive comments, they really are motivating for the whole team! We are delighted to hear that you appreciated the quality of equipment in our rooms. Indeed, it is one of the key advantages of Adagio apartments Also, we do make sure we choose the best locations for our aparthotels and we hope to have the pleasure of welcoming you again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daria- Reception Team

Excellent stay.

Customer review rating 4.6/5

Emma T. Families - 29/10/2020 Confirmed reviews ALL

Very comfortable, extremely clean apartment, well equipped. Brilliant location. Good, clear Covid procedures in place.

Dear Emma, Thank you very much for taking the time to leave your review. I'm delighted to hear you enjoyed your stay and everything suited you perfectly! I hope you had a wonderful time in Edinburgh and we look forward to seeing you again soon. Sincerely, Magda Duty Manager

Excellent Stay!

Customer review rating 4.6/5

Alisdair Families - 26/10/2020 Confirmed reviews ALL

An family overnight stay with 2 adults, 2 children and 2 dogs The Adagio is well located, facilities are excellent, staff attentive and the accomodation clean, spacious and with everything we needed The COVID procedures and cleanliness were excellent and we felt safe around the hotel The hotel is walking distance to all the local sights and it was easy to find areas within a couple of minutes to walk the dogs There are cafes and takeaways around the hotel and on street parking (although a little expensive)

Dear ALISDAIR, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Edinburgh Royal Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Perfect Stay

Customer review rating 4.6/5

Caroline Couples - 04/10/2020 Confirmed reviews ALL

Great service with studio which was of a high standard. Had everything we needed in a great location.

Dear CAROLINE, Thank you very much for taking the time to leave your review. I'm delighted to hear you enjoyed your stay and found the apartments suited you well. We strive to receive so high score so we are very happy with your review! I hope you had a wonderful time in Edinburgh and we look forward to seeing you again soon. many thanks, Magda Duty Manager

Hotel is ideally located apartment modern and very clean

Customer review rating 4.6/5

Deborah H. Couples - 27/09/2020 Confirmed reviews ALL

Had lovely time in Edinburgh at Adaigo apartment was great. All mod cons. Felt safe as hand cleanser, one way system's in place. Would stay again.

Dear Deborah, Thank you very much for taking the time to leave your review. I'm delighted to hear you enjoyed your stay and everything suited you perfectly! I H. you had a wonderful time in Edinburgh and we look forward to seeing you again soon. Sincerely, Daria- Reception Team

Good location, well furnished apartment

Customer review rating 4.6/5

Paula E. Couples - 25/09/2020 Confirmed reviews ALL

We were 2 people in an apartment for up to 4 so had plenty of space & comfort. Well equipped room with lots of cafes etc nearby. An alarm went off in our room at 3am for no discernible reason. Unpleasant but was dealt with pretty quickly.

Dear PAULA E., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Edinburgh Royal Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Magda Duty Manager

Good location and comfortable room

Customer review rating 4.6/5

Patricia W. Solo - 23/09/2020 Confirmed reviews ALL

I like this hotel and have stayed before. However I was disappointed that there was not a can opener to be had in the whole building, which seemed odd to me. I also disliked not being able to store my luggage for a few hours. And a smaller frying pan would have been nice, for eggs in the morning. Your staff is responsive and friendly, and I thought the cleaning service was very thorough.

Dear PATRICIA, Thank you very much for taking the time to leave your review. I'm delighted to hear you enjoyed your stay. I hope you had a wonderful time in Edinburgh and we look forward to seeing you again soon. Sincerely, Magda Duty manager

Good location, quiet well equipped room.

Customer review rating 4.6/5

Matt S. Solo - 23/09/2020 Confirmed reviews ALL

Stayed 2 nights in a studio apartment. Check in was quick. Room appeared clean. Plenty of room. Fully equipped kitchen. The Nespresso coffee maker was a nice touch. Liked the fact I could stream my device to the TV. Fast internet included. Only a few downsides, shower was not powerful or vot enough, the toilet was very tight fit! And even though the room was hot they had turned of the air con as it was by the courtyard was noisy with the window open.

Dear MATTHEW R., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Edinburgh Royal Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Magda Duty manager

Hygiene, Hygiene, Hygiene

Customer review rating 4.6/5

I B. Families - 22/09/2020 Confirmed reviews ALL

There are two topics I wish to highlight. Firstly, despite Accor proclaiming its hotels to now be extra hygienic I found the floor in the room to be quite dirty, with dust, dirt and hair visible. Why didn't I ask for the room to be cleaned? The answer to that lies in my second point. Secondly, despite the legal requirement for face masks to be worn inside the premises I regularly saw exceptions in the week that I stayed. While most of the guests were masked up, and your receptionists were without exception masked and acting appropriately, the same cannot be said for your room servicing and hotel maintenance staff. The room staff have masks, but don't wear them, which is a concern since they are the most likely people to come into contact with whatever a guest leaves behind. Your maintenance staff wander the floors in small groups without any masks. In the situation the UK currently faces this is just not acceptable. Masks and clean hands save lives and stop onward infection. So I did not ask for the room to be cleaned because I didn't want an outsider in the space. The hotel itself is well run and the staff (particularly at the front desk) unfailingly helpful and friendly. I would normally post my views to travel web sites, but in the current dire economic situation I cannot see how this would be of any help to anyone, least of all your hotel. Please do something urgently to educate your staff about precautions and the need to be visibly supportive of the message your corporate headquarters and the Scottish government are pushing out.

Dear Mr B., First of all I would like to thank you for taking the time to give us your feedback and please accept our apologies for the issues during your stay. Regarding the cleanliness issues, I will address this directly with our Head Housekeeper to avoid future occurrence. Thank you for highlighting this. I will address the issues regarding face coverings directly with Maintenance and Housekeeping teams, as this should not have happened and they are supposed to wear face coverings at all times just as the reception team. Please accept our apologies for the inconvenience and I would like to thank you again for bringing this to my attention as it gives us the opportunity to address the issue to avoid future occurrence. Sincerely, Jose Gomez - General Manager

Great location with flexible facilities

Customer review rating 4.6/5

Steve Couples - 18/09/2020 Confirmed reviews ALL

Stayed for 3 nights in lovely apartment . Really appreciated having cooking facilities and more space than a Normal hotel room. It had Everything we needed!

Dear B., Thank you very much for taking the time to leave your review. I'm delighted to hear you enjoyed your stay and everything suited you perfectly! I hope you had a wonderful time in Edinburgh and we look forward to seeing you again soon. Sincerely, Magda Duty Manager

Lovely 2 Night Stay in September

Customer review rating 4.6/5

Gary S. Couples - 17/09/2020 Confirmed reviews ALL

Communication prior to arrival was really good, and check-in pre-arrival made everything really quick and easy once we got to reception. With our stay being in September, most things were open, but with the obvious social distancing in place. Everyone in the Hotel was wearing face coverings, and we felt very safe. We would definitely stay again when we come to Edinburgh, as the hotel was ideally located.

Dear Gary, Thank you very much for taking the time to leave your review. I'm delighted to hear you enjoyed your stay and found the apartments suited you well. We strive to receive so high score so we are very happy with your review! I hope you had a wonderful time in Edinburgh and we look forward to seeing you again soon. Sincerely, Magda Duty Manager

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