Aparthotel Adagio Edinburgh Royal Mile 4 stars

Customer review rating 4.6/5 2,491 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Aparthotel Adagio Edinburgh Royal Mile
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Room 1

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Hotel extras

  • Central location on the Royal Mile, near the shops and main attractions

  • 10 mins walk from Waverley station

  • Easy access to public transport

  • Mini-market open 24/7 in Reception

  • Fitness centre open 24/7

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Boutique GourmandePaying
  • Concierge
Catering
  • BreakfastPaying
Leisure and activities
  • Fitness centre
Business services
  • Self service business centre
  • Copy/print service availablePaying
Information message

Hotel location

Aparthotel Adagio Edinburgh Royal Mile

231 Canongate
EH8 8BJ
edinburgh
united kingdom

Tel: +441313228299

Fax: (+44)1313228298

Check-in from 15h00

Check out up to 11h00

  • OPP NEW STREET STATION :  35 Opp New St Stat

  • By plane

    EDINBURGH AIRPORT At 14km / 8.7 miles

  • By train

    EDINBURGH WAVERLEY At 0.4km / 0.25 miles

GPS :55.950897, -3.182251

Our accommodation(s)

Studio for 2 people, double bed

  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft
  • Views: Historic side view, Ocean/Sea view, Courtyard View, Panorama view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Studio for 2 people, twin bed

Accessible room
  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft
  • Views: Courtyard View, Historic side view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
Studios

Our guest reviews for
Aparthotel Adagio Edinburgh Royal Mile

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

2,491 reviews

tripadvisor

TripAdvisor Rating 4.5/5

808 reviews

Excellent Stay!

Customer review rating 4.6/5

Alisdair Families - 26/10/2020 Confirmed reviews ALL

An family overnight stay with 2 adults, 2 children and 2 dogs The Adagio is well located, facilities are excellent, staff attentive and the accomodation clean, spacious and with everything we needed The COVID procedures and cleanliness were excellent and we felt safe around the hotel The hotel is walking distance to all the local sights and it was easy to find areas within a couple of minutes to walk the dogs There are cafes and takeaways around the hotel and on street parking (although a little expensive)

Perfect Stay

Customer review rating 4.6/5

Caroline Couples - 04/10/2020 Confirmed reviews ALL

Great service with studio which was of a high standard. Had everything we needed in a great location.

Dear CAROLINE, Thank you very much for taking the time to leave your review. I'm delighted to hear you enjoyed your stay and found the apartments suited you well. We strive to receive so high score so we are very happy with your review! I hope you had a wonderful time in Edinburgh and we look forward to seeing you again soon. many thanks, Magda Duty Manager

Hotel is ideally located apartment modern and very clean

Customer review rating 4.6/5

Deborah H. Couples - 27/09/2020 Confirmed reviews ALL

Had lovely time in Edinburgh at Adaigo apartment was great. All mod cons. Felt safe as hand cleanser, one way system's in place. Would stay again.

Dear Deborah, Thank you very much for taking the time to leave your review. I'm delighted to hear you enjoyed your stay and everything suited you perfectly! I H. you had a wonderful time in Edinburgh and we look forward to seeing you again soon. Sincerely, Daria- Reception Team

Good location, well furnished apartment

Customer review rating 4.6/5

Paula E. Couples - 25/09/2020 Confirmed reviews ALL

We were 2 people in an apartment for up to 4 so had plenty of space & comfort. Well equipped room with lots of cafes etc nearby. An alarm went off in our room at 3am for no discernible reason. Unpleasant but was dealt with pretty quickly.

Dear PAULA E., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Edinburgh Royal Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Magda Duty Manager

Good location and comfortable room

Customer review rating 4.6/5

Patricia W. Solo - 23/09/2020 Confirmed reviews ALL

I like this hotel and have stayed before. However I was disappointed that there was not a can opener to be had in the whole building, which seemed odd to me. I also disliked not being able to store my luggage for a few hours. And a smaller frying pan would have been nice, for eggs in the morning. Your staff is responsive and friendly, and I thought the cleaning service was very thorough.

Dear PATRICIA, Thank you very much for taking the time to leave your review. I'm delighted to hear you enjoyed your stay. I hope you had a wonderful time in Edinburgh and we look forward to seeing you again soon. Sincerely, Magda Duty manager

Good location, quiet well equipped room.

Customer review rating 4.6/5

Matt S. Solo - 23/09/2020 Confirmed reviews ALL

Stayed 2 nights in a studio apartment. Check in was quick. Room appeared clean. Plenty of room. Fully equipped kitchen. The Nespresso coffee maker was a nice touch. Liked the fact I could stream my device to the TV. Fast internet included. Only a few downsides, shower was not powerful or vot enough, the toilet was very tight fit! And even though the room was hot they had turned of the air con as it was by the courtyard was noisy with the window open.

Dear MATTHEW R., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Edinburgh Royal Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Magda Duty manager

Hygiene, Hygiene, Hygiene

Customer review rating 4.6/5

I B. Families - 22/09/2020 Confirmed reviews ALL

There are two topics I wish to highlight. Firstly, despite Accor proclaiming its hotels to now be extra hygienic I found the floor in the room to be quite dirty, with dust, dirt and hair visible. Why didn't I ask for the room to be cleaned? The answer to that lies in my second point. Secondly, despite the legal requirement for face masks to be worn inside the premises I regularly saw exceptions in the week that I stayed. While most of the guests were masked up, and your receptionists were without exception masked and acting appropriately, the same cannot be said for your room servicing and hotel maintenance staff. The room staff have masks, but don't wear them, which is a concern since they are the most likely people to come into contact with whatever a guest leaves behind. Your maintenance staff wander the floors in small groups without any masks. In the situation the UK currently faces this is just not acceptable. Masks and clean hands save lives and stop onward infection. So I did not ask for the room to be cleaned because I didn't want an outsider in the space. The hotel itself is well run and the staff (particularly at the front desk) unfailingly helpful and friendly. I would normally post my views to travel web sites, but in the current dire economic situation I cannot see how this would be of any help to anyone, least of all your hotel. Please do something urgently to educate your staff about precautions and the need to be visibly supportive of the message your corporate headquarters and the Scottish government are pushing out.

Dear Mr B., First of all I would like to thank you for taking the time to give us your feedback and please accept our apologies for the issues during your stay. Regarding the cleanliness issues, I will address this directly with our Head Housekeeper to avoid future occurrence. Thank you for highlighting this. I will address the issues regarding face coverings directly with Maintenance and Housekeeping teams, as this should not have happened and they are supposed to wear face coverings at all times just as the reception team. Please accept our apologies for the inconvenience and I would like to thank you again for bringing this to my attention as it gives us the opportunity to address the issue to avoid future occurrence. Sincerely, Jose Gomez - General Manager

Great location with flexible facilities

Customer review rating 4.6/5

Steve Couples - 18/09/2020 Confirmed reviews ALL

Stayed for 3 nights in lovely apartment . Really appreciated having cooking facilities and more space than a Normal hotel room. It had Everything we needed!

Dear B., Thank you very much for taking the time to leave your review. I'm delighted to hear you enjoyed your stay and everything suited you perfectly! I hope you had a wonderful time in Edinburgh and we look forward to seeing you again soon. Sincerely, Magda Duty Manager

Lovely 2 Night Stay in September

Customer review rating 4.6/5

Gary S. Couples - 17/09/2020 Confirmed reviews ALL

Communication prior to arrival was really good, and check-in pre-arrival made everything really quick and easy once we got to reception. With our stay being in September, most things were open, but with the obvious social distancing in place. Everyone in the Hotel was wearing face coverings, and we felt very safe. We would definitely stay again when we come to Edinburgh, as the hotel was ideally located.

Dear Gary, Thank you very much for taking the time to leave your review. I'm delighted to hear you enjoyed your stay and found the apartments suited you well. We strive to receive so high score so we are very happy with your review! I hope you had a wonderful time in Edinburgh and we look forward to seeing you again soon. Sincerely, Magda Duty Manager

Well located, comfortable, good value hotel.

Customer review rating 4.6/5

Liz Families - 13/09/2020 Confirmed reviews ALL

My daughter and I had a great time on our trip to Edinburgh. Staying in such a well located, comfortable and good value hotel helped us make the most of our holiday.

Dear Y., Thank you very much for taking the time to leave your review. I'm delighted to hear you enjoyed your stay and everything suited you perfectly! I hope you had a wonderful time in Edinburgh and we look forward to seeing you again soon. Sincerely, Magda Duty Manager

Better than expected.

Customer review rating 4.6/5

Pete. Families - 09/09/2020 Confirmed reviews ALL

Easy 10 mins walk from Holyrood NCP car park. Parking costs £12 for 24 hours with Adagio discount. Easy check in at hotel. Apartment was clean, spacious, much nicer than expected and very, very quiet. Great central location. We had no complaints.

Great location

Customer review rating 4.6/5

Annab Families - 08/09/2020 Confirmed reviews ALL

Location is close to High Street and Princes Street. Clean with good system for social distancing. Had one bedroom apartment which was great f staying for longer. Lots of cafes and restaurants near by to advise breakfast. Overall a great hotel to stay. Lucasz at the front desk was great at changing my booking due to cancelled flights.

Good stay

Customer review rating 4.6/5

Steve T. Couples - 06/09/2020 Confirmed reviews ALL

We stopped in a Apartment and it was just like home from home short of nothing.

Highly recommend

Customer review rating 4.6/5

Sharon Couples - 01/09/2020 Confirmed reviews ALL

Our studio has everything we need, even includes a pantry with utensils, cookery, fridge and a dishwasher! The room is very clean and spacious, plenty of room for storage and working. Can't believe it was just £60 per night, and it's a 4 star hotel! The location is nice, walking distance to most attractions. The car park is just 4 mins walk from the hotel, and you can get discount from the reception. One small drawback is no housekeeping, I guess that's due to current covid situation. But we managed to get fresh towels from the reception, so it's fine.

Very Good

Customer review rating 4.6/5

Emma B. Families - 31/08/2020 Confirmed reviews ALL

Excellent central location. Reasonable rates. Sensible precautions for Covid-19. Large and well equipped apartments. Superb sound insulation. Fair and acceptable adaptations to the breakfast offerings. Wonderful relief that they permit dogs.

Good location but lacking comforts

Customer review rating 4.6/5

J W. Families - 30/08/2020 Confirmed reviews ALL

Location is good and apartment is spacious but really after a day sightseeing I wanted cup of tea, a hot shower and a comfy bed. There was a kettle but no tea bag, coffee or milk; the shower didn’t work - it was literally a trickle; and the bed was hard. The breakfast wasn’t worth £9 and we didn’t receive everything on the tick list. If I’d known in advance what the breakfast was I wouldn’t have paid for it and would have gone elsewhere.

Dear JULIE W., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Edinburgh Royal Mile. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jose Gomez - General Manager

Different

Customer review rating 4.6/5

Michelle Couples - 28/08/2020 Confirmed reviews ALL

Good hotel with a mini kitchen, bed was okay bit not as comfy as would have liked same about the pillows. Had an alarm in the room that woke us up.on our last night.

Good stay

Customer review rating 4.6/5

Anonymous Friends - 28/08/2020 Confirmed reviews ALL

Room was nice, clean and well equipped. The hotel is well located in the city

Very well located

Customer review rating 4.6/5

Simon Business - 26/08/2020 Confirmed reviews ALL

Very clean and obliging staff, well done. However, like all modern hotels you assume that I want to sleep in a hot unventilated stuffy box and get sleepless nights. I discard the hot duvet and bring my own. Please save the planet and turn the heating down !

Great location right on Royal Mile

Customer review rating 4.6/5

Eleanor C. Couples - 25/08/2020 Confirmed reviews ALL

Had a fabulous stay at the hotel and will definitely return. Particularly liked the freedom of having a well equipped apartment. First class

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