Aparthotel Adagio Edinburgh Royal Mile 4 stars

There are two topics I wish to highlight. Firstly, despite Accor proclaiming its hotels to now be extra hygienic I found the floor in the room to be quite dirty, with dust, dirt and hair visible. Why didn't I ask for the room to be cleaned? The answer to that lies in my second point. Secondly, despite the legal requirement for face masks to be worn inside the premises I regularly saw exceptions in the week that I stayed. While most of the guests were masked up, and your receptionists were without exception masked and acting appropriately, the same cannot be said for your room servicing and hotel maintenance staff. The room staff have masks, but don't wear them, which is a concern since they are the most likely people to come into contact with whatever a guest leaves behind. Your maintenance staff wander the floors in small groups without any masks. In the situation the UK currently faces this is just not acceptable. Masks and clean hands save lives and stop onward infection. So I did not ask for the room to be cleaned because I didn't want an outsider in the space. The hotel itself is well run and the staff (particularly at the front desk) unfailingly helpful and friendly. I would normally post my views to travel web sites, but in the current dire economic situation I cannot see how this would be of any help to anyone, least of all your hotel. Please do something urgently to educate your staff about precautions and the need to be visibly supportive of the message your corporate headquarters and the Scottish government are pushing out.

Stayed for 3 nights in lovely apartment . Really appreciated having cooking facilities and more space than a Normal hotel room. It had Everything we needed!

Communication prior to arrival was really good, and check-in pre-arrival made everything really quick and easy once we got to reception. With our stay being in September, most things were open, but with the obvious social distancing in place. Everyone in the Hotel was wearing face coverings, and we felt very safe. We would definitely stay again when we come to Edinburgh, as the hotel was ideally located.

My daughter and I had a great time on our trip to Edinburgh. Staying in such a well located, comfortable and good value hotel helped us make the most of our holiday.

Easy 10 mins walk from Holyrood NCP car park. Parking costs £12 for 24 hours with Adagio discount. Easy check in at hotel. Apartment was clean, spacious, much nicer than expected and very, very quiet. Great central location. We had no complaints.

Location is close to High Street and Princes Street. Clean with good system for social distancing. Had one bedroom apartment which was great f staying for longer. Lots of cafes and restaurants near by to advise breakfast. Overall a great hotel to stay. Lucasz at the front desk was great at changing my booking due to cancelled flights.

We stopped in a Apartment and it was just like home from home short of nothing.

Our studio has everything we need, even includes a pantry with utensils, cookery, fridge and a dishwasher! The room is very clean and spacious, plenty of room for storage and working. Can't believe it was just £60 per night, and it's a 4 star hotel! The location is nice, walking distance to most attractions. The car park is just 4 mins walk from the hotel, and you can get discount from the reception. One small drawback is no housekeeping, I guess that's due to current covid situation. But we managed to get fresh towels from the reception, so it's fine.

Excellent central location. Reasonable rates. Sensible precautions for Covid-19. Large and well equipped apartments. Superb sound insulation. Fair and acceptable adaptations to the breakfast offerings. Wonderful relief that they permit dogs.

Location is good and apartment is spacious but really after a day sightseeing I wanted cup of tea, a hot shower and a comfy bed. There was a kettle but no tea bag, coffee or milk; the shower didn’t work - it was literally a trickle; and the bed was hard. The breakfast wasn’t worth £9 and we didn’t receive everything on the tick list. If I’d known in advance what the breakfast was I wouldn’t have paid for it and would have gone elsewhere.

Good hotel with a mini kitchen, bed was okay bit not as comfy as would have liked same about the pillows. Had an alarm in the room that woke us up.on our last night.

Room was nice, clean and well equipped. The hotel is well located in the city

Very clean and obliging staff, well done. However, like all modern hotels you assume that I want to sleep in a hot unventilated stuffy box and get sleepless nights. I discard the hot duvet and bring my own. Please save the planet and turn the heating down !

Had a fabulous stay at the hotel and will definitely return. Particularly liked the freedom of having a well equipped apartment. First class

Excellent location, hotel was clean and functional, reception staff were very welcoming and helpful. We requested a room upgrade but none available. Very disappointed with the large number of guests who were walking around the communal areas and not wearing a mask. Our room was clean and had everything we needed for a comfortable stay. located in the old part of the building and had a nice view of the old buildings opposite. We will be returning in December for another long weekend.