Ideal location for a city break with good restaurants, including Cosmo and Pizza Express just behind the hotel, Sainsburys next door and Meadowhall a short tram ride away. Good pool and restaurant in hotel, rooms basic but clean. Only had breakfast in hotel but that was good quality. Pleasant and helpful staff. Our second visit and shall be happy to return.

Good Room , Good Receptionist and wonderful brake fast

Very comfortable, very peaceful

wonderful experience.. staff were friendly and helpful. nothing was too much for them. If staff are good it makes all the difference. the room was clean and had everything we needed although the box of tissue could have been in a more obvious place

I regret my stay! When I first checked into reception I was asked to pay for breakfast for my fiancé which had already been discussed prior and notes were on the system. I didn’t end up paying however I did find it embarrassing with my partner next to me and others could have been around. The room was a decent size however the standard of clean I feel in my opinion was poor. Areas like under the sofa and bed still had rubbish there. In the morning we went down for our breakfast at the time the reception had said (7am) and nothing had even been set out. We waited over 20min before we actually got a hot breakfast. This again was exactly the same the next day, so the last too days we didn’t even bother. This was very disappointing as we woke up early everyday as we had plans of which the first two had been disrupted. It’s not even that it’s just not a nice experience and does put a downer on your day as soon as you start the day off. The second day our TV stopped working, when we called reception they said they would have someone come up within the hour!! Ultimately we ended up swapping rooms…not ideal. The room we was given again I didn’t feel was clean. We found a vape under the sofa, someone’s old fone charger, the reception had to also come and bring a remote control as there wasn’t one in the room. The bar area looked nice so we thought to have a drink, my partner decided to get a desert, she found a hair in the plate!! There was several other issues, if you needed images of the plate with hair I can send if needed. I’m not one to complain and make a fuss as I know it has an impact on staff as customer satisfaction is important.

Only down side was the swimming pool being closed the first day

we had a nice relaxing stay , plenty of shopping , then relax in a good clean room with plenty of facilitys

We have stayed here for at least 10 years when visiting Sheffield. Great location and unique room design with two doors between the bedrooms and the corridors means a quiet night’s sleep!

Great staff, comfortable rooms, great location. Wellness facilities good, but unfortunately steam room was not working.

Not the best this time

Enjoyed our overnight stay. We’ll located for city centre, room was clean and tidy and pool was lovely and warm. Breakfast had plenty of options and was tasty.

First stay in this hotel and very near Theatres which we were attending. Did not like that dogs were permitted and hope that they are only allowed in certain rooms which are not then given to other guests

My twentieth or thirtieth stay at Novotel Sheffield and as enjoyable as ever. The only disappointment was breakfast. The bacon was cold and the eggs had a very tired look and were not very palatable. Bar staff and reception staff friendly and very helpful.

Needed a room near the city centre and this fitted the bill. Hotel was clean and comfortable and staff were in the main helpful. Added bonus of on-site parking (for a fee). Hotel was everything I expect from a Novotel

We were shocked to find that our room did not have a working toilet flush! When we asked to be moved, we were told the hotel was fully booked. The Reception Staff didn't seem to know what to do, with no maintenance staff available they simply offered us a discount and a free drink in their bar. We told them that this was an acceptable resolution and we were given a shrug and the member of staff just walked away. We attempted to fix the flushing mechanism ourselves, with no joy. We guess that the Reception Staff must have consulted the Management Team at this point because, despite the hotel being fully booked, we were then offered the option to change rooms to a refurbished room that thankfully did have a working toilet. As a goodwill gesture for the inconvenience (once pushed), we were given a discount on our bill and a complementary drink.