Novotel Sheffield Centre 4 stars

Customer review rating (ALL Rating) 4.0/5 1,142 reviews

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Novotel Sheffield Centre - Image 1
Novotel Sheffield Centre - Image 2
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Novotel Sheffield Centre - Image 4
50 Arundel Gate, S1 2PR SHEFFIELD, United Kingdom

Description

Hotel extras

  • Central location, with plenty of nearby transport links, Free WiFi, large ergonomic workspace

  • Leisure facilities, including indoor heated pool and steam room Pre-booking required

  • Elegant restaurant, relaxed modern dining. Hot breakfast buffet, till 11am on weekends

  • 7 versatile meeting rooms which can hold up to 220 people

Our accommodation(s)

Hotel location

Novotel Sheffield Centre

50 Arundel Gate
S1 2PR SHEFFIELD
United Kingdom

GPS:53.379081, -1.46742

Telephone
Fax +44 114 278 7744

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT

Non contractual photo

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,142 reviews

Customer review rating 2.0/5

Dawn M. Business - Confirmed reviews ALL

No hot water and major works just next door started around 9am. My husband had left me in bed as I'd not had a day off for weeks. We had not booked breakfast as planned a lay in. No chance with the racket.

Dear Ms M., I regret that your recent stay did not meet your expectations. I understand the inconvenience caused by the construction noise and the lack of hot water, which disrupted your experience. However we had added notes to the website to advise on the H&S fire door replacement works which needed to be carried out for the safety of all our guests. Unfortunately we were not expecting a problem with our boilers which caused the lack of hot water for a short time. As a gesture of goodwill I can see that we deducted 20% from your total invoice for the inconvenience caused. Your concerns will be noted as we continue to improve our services. Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 3.5/5

Vikki B. Couples - Confirmed reviews ALL

Lovely hotel with comfortable, spacious rooms. My only issue was that in the lobby, I saw another guest allow their dog to be on the sofas where other guests have to sit. Whilst I appreciate that it is a pet friendly hotel, I find that rather disgusting considering people sit in those seats. Dogs should remain seated on the floor, not the furniture.

Dear Ms B., Thank you for your feedback regarding your recent stay at Novotel Sheffield Centre. We are pleased to hear that you appreciated our location and found your room comfortable. However, we understand your concerns about the use of furniture by pets in the lobby area, which is not something we allow. I will ensure that the team are aware again to avoid this situation. While we do have a pet-friendly policy, we strive to maintain a clean and pleasant environment for all guests. Your comments will be taken into consideration as we continue to improve our service. Best regards, Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 5.0/5

Staniland D. Couples - Confirmed reviews ALL

We found the hotel very comfortable and very quiet for a city centre hotel

Dear Ms Staniland, Thank you for your kind words regarding your recent stay. We are pleased to hear that you found our hotel comfortable and quiet, as we strive to provide a relaxing environment for our guests. Best regards, Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 4.5/5

Nicholas W. Business - Confirmed reviews ALL

Nice rooms and staff. The gym and rooms are starting to feel a bit tired

Dear Mr W., Thank you for your kind words about our comfortable rooms and attentive staff. We appreciate your feedback regarding the gym and room condition, as we continually strive to enhance our facilities for our guests' enjoyment. Best regards, Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 4.5/5

Hayley W. Couples - Confirmed reviews ALL

Attended a wedding very close by the hotel, most of the wedding party were staying in the same hotel. Was a lovely hotel, clean friendly and the breakfast was lovely

Dear Ms W., Thank you for your kind words regarding your recent stay with us. We are pleased to hear that you enjoyed our clean facilities, friendly service, and breakfast offerings. It is wonderful that our location was convenient for your wedding event. Best regards, Karen Coy, Rooms Division Manager, Novotel Sheffield

Other web-users rate our hotel

  • 1,033 reviews 8.9/10 Location
  • 1,475 reviews 5.5/10 Room
  • 1,122 reviews 7.6/10 Service
  • 29 reviews 5.6/10 WiFi
  • 734 reviews 5.9/10 Comfort
  • 564 reviews 5.4/10 Cleanliness
  • 554 reviews 6.1/10 Breakfast
  • 464 reviews 5.4/10 Amenities

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