Novotel Sheffield Centre 4 stars

Customer review rating (ALL Rating) 4.2/5 1,545 reviews

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Novotel Sheffield Centre - Image 1
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50 Arundel Gate, S1 2PR SHEFFIELD, United Kingdom

Description

Hotel extras

  • Central location, with plenty of nearby transport links, Free WiFi, large ergonomic workspace

  • Leisure facilities, including indoor heated pool and steam room Pre-booking required

  • Elegant restaurant, relaxed modern dining. Hot breakfast buffet, till 11am on weekends

  • 7 versatile meeting rooms which can hold up to 220 people

Our accommodation(s)

Hotel location

Novotel Sheffield Centre

50 Arundel Gate
S1 2PR SHEFFIELD
United Kingdom

GPS:53.379081, -1.46742

Telephone
Fax +44 114 278 7744

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT

Non contractual photo

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,545 reviews

TripAdvisor Rating  4.0/5  2,132 reviews

Comfortable and clean

TripAdvisor rating 5.0/5

karengP2536KX Solo travel - TripAdvisor review

Stayed there a few times with the family, this time was solo for my son's graduation and it was excellent as ever. One thing, pillows were a bit hard but I was too tired to ask for alternatives and fell asleep anyway. Mentioned it at checkout, the lady at the desk said I should have just called down, so just a tip if anyone else has this issue. I'd booked the nearby Charles st car park (ask the hotel for discount code) but there seemed to be spaces available at the hotel. Great shower, separate toilet has always been handy when travelling with the family. Apparently some have had to book a space in the pool, this wasn't the case this time or before, but you do have to sign up for a gym card and bring it back after every visit. Friendly staff, there was a short power cut when I was there which was fixed quickly. No complaints, will be there again in a few days

Thank you for sharing your positive experience during your recent stay with us. We are delighted to hear that you found our hotel comfortable and clean, and that you enjoyed the convenience of our facilities, particularly during your son's graduation. We appreciate your feedback regarding the pillows and encourage guests to reach out to our team for any assistance needed. Your suggestion about the nearby Charles Street car park and our discount code is also valuable for future guests. It is reassuring to know that our staff handled the power cut swiftly and that you found the shower and separate toilet beneficial. We strive to provide the best service possible and continuously enhance our guests' experiences. We look forward to welcoming you back soon! Best regards, Karen Coy, Rooms Division Manager, Novotel Sheffield Centre

Uncomfortable

TripAdvisor rating 2.0/5

Christopher R Couples - TripAdvisor review

The hotel is situated very nicely in the centre of Sheffield close to shops, restaurants and venues which is why we chose to stay ( 1 night). Sadly there were a number of problems with basic facilities. The sink in the bathroom was extremely slow to empty, there were no hooks to hang clothes etc on; the fridge didn’t work at all; the room felt cold but the room thermostat didn’t seem to work; the pillows were the lumpiest we have ever come across; the breakfast offered was adequate; staff were scarce and there was a constant low hum. Won’t be back.

Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that our central location was convenient for your visit to Sheffield. However, we sincerely apologize for the inconveniences you experienced during your stay. We take guest comfort seriously and it is disappointing to learn about the issues with the bathroom sink, the fridge, and the room temperature. Furthermore, we regret that the quality of the pillows did not meet your expectations. Your comments regarding staff availability and the breakfast experience will be taken into consideration as we strive to improve our services. We appreciate your insights and hope you might reconsider visiting us in the future. Best regards, Karen Coy, Rooms Division Manager, Novotel Sheffield Centre

Good not Great

Customer review rating 3.5/5

Ged Business - Confirmed reviews ALL

Decent room. Good location. Breakfast somewhere between average and poor (and expensive!) issues with billing and overall not great value for money.

Well located

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

The room was cold. I asked reception if the temperature was centrally controlled. This was confirmed. I asked reception to raise the temperature even by a couple of degrees. She said they couldn’t. I asked if maintenance could raise it. She said they couldn’t. This was disappointing.

Brilliant

Customer review rating 4.0/5

Susan W. Couples - Confirmed reviews ALL

We had an accessible room as my husband had just had a knee opp. Lovely bathroom but the water was only aired, I know because it being a ♿ room could not have very hot water, but please check the temperature.

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Other web-users rate our hotel

  • 1,069 reviews 9.2/10 Location
  • 1,473 reviews 5.8/10 Room
  • 1,240 reviews 7.8/10 Service
  • 16 reviews 6.6/10 WiFi
  • 726 reviews 5.9/10 Comfort
  • 571 reviews 6.3/10 Breakfast
  • 545 reviews 5.8/10 Cleanliness
  • 387 reviews 5.2/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.