Novotel Sheffield Centre 4 stars

Customer review rating (ALL Rating) 4.1/5 1,165 reviews

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Novotel Sheffield Centre - Image 1
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50 Arundel Gate, S1 2PR SHEFFIELD, United Kingdom

Description

Hotel extras

  • Central location, with plenty of nearby transport links, Free WiFi, large ergonomic workspace

  • Leisure facilities, including indoor heated pool and steam room Pre-booking required

  • Elegant restaurant, relaxed modern dining. Hot breakfast buffet, till 11am on weekends

  • 7 versatile meeting rooms which can hold up to 220 people

Our accommodation(s)

Hotel location

Novotel Sheffield Centre

50 Arundel Gate
S1 2PR SHEFFIELD
United Kingdom

GPS:53.379081, -1.46742

Telephone
Fax +44 114 278 7744

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BAR

Non contractual photo

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,165 reviews

TripAdvisor Rating  3.8/5  2,171 reviews

Customer review rating 2.0/5

Nayala H. Families - Confirmed reviews ALL

It’s a nice clean hotel, staff were lovely in the evening but daytime although helpful could be a bit more cheerier. Bar staff were lovely especially the tall man, the short lady with blonde hair (if I remember correctly) and Ruslap I think his name was. The black young guy with long hair was very friendly too. Downfall was, we were charged £85 extra for 2 rooms which were meant to be family rooms but it turns out, all 5 rooms we booked were exactly the same. We would not have paid the extra £170 if this was made clear on the booking. Also parking is £18 a day which is a bit much, however it was secure. Steam room wasn’t working till our Last day and pool is very small but that was ok as it wasn’t busy. In a more busy period it would be disappointing.

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. I am pleased to hear that you found our hotel clean and that our bar staff provided you with excellent service. Your compliments will certainly be shared with the team. I appreciate your comments regarding the daytime staff's demeanor. Guest comfort and satisfaction is a top priority for us, and we recognize the importance of maintaining a cheerful disposition at all times. Regarding the room charges, I understand that the rates you booked with booking.com for the 2 rooms includes a supplement for a 3rd adult in the room. I cannot comment on the rates from booking.com, however this would have also been the case had you booked directly with us. As for parking, our rates are set to reflect the secure environment we offer, and are competitive in the surrounding market, we strive to keep our facilities well-maintained for all guests. I regret that the steam room was not operational during most of your stay due to a technical fault beyond our control and appreciate your understanding regarding the pool size. Thank you once again for your insights, and I hope to welcome you back in the future. Karen Coy, Rooms Division Manager, Novotel Sheffield

Happy hour offer

TripAdvisor rating 5.0/5

886tortoise TripAdvisor review

Visited for drinks, good offer at happy hour in the bar, nice venue and friendly staff, served by Holly, on a a cold January evening. Recommended

Thank you for your positive feedback regarding our happy hour offer and the service provided by our staff, especially Hollie. We are pleased to hear that you enjoyed the atmosphere of our venue during your visit. We look forward to welcoming you back soon. Karen Coy, Rooms Division Manager.

Exceptional Night Staff Made Us Feel Right at Home

TripAdvisor rating 5.0/5

David Z TripAdvisor review

Our late-night check-in was transformed into a warm welcome thanks to Angelo and Jerry on the night staff. Their friendly, professional, and genuinely helpful attitude was the perfect start to our stay. They handled everything with efficiency and a smile, making us feel immediately valued and at ease. It’s clear they take great pride in their work, and their positive energy is a true asset to the hotel. Thank you both for your outstanding hospitality!

Thank you for your kind words regarding your recent stay with us. We are delighted to hear that your late-night check-in was a pleasant experience, thanks to the exceptional service provided by Angelo and Jerry. Our team takes great pride in ensuring that our guests feel welcomed and valued, and it is wonderful to know that their efforts made a positive impact on your stay. Your feedback will surely motivate them to continue delivering outstanding hospitality. We look forward to welcoming you back to Novotel Sheffield Centre in the future. Karen Coy, Rooms Division Manager,

Customer review rating 2.0/5

Deborah S. Friends - Confirmed reviews ALL

Breakfast poor ingredients. Bed uncomfortable

Customer review rating 0.5/5

Martin K. Families - Confirmed reviews ALL

Absolutely terrible. This hotel used to be top class. It's not been invested in, it's short of staff and those you do have are bloody ignorant and rude.

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Other web-users rate our hotel

  • 1,042 reviews 9.2/10 Location
  • 1,469 reviews 5.3/10 Room
  • 1,070 reviews 7.1/10 Service
  • 28 reviews 4.5/10 WiFi
  • 729 reviews 5.6/10 Comfort
  • 559 reviews 4.9/10 Cleanliness
  • 552 reviews 6.2/10 Breakfast
  • 461 reviews 5.2/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.