Novotel Sheffield Centre 4 stars

Customer review rating (ALL Rating) 3.9/5 1,233 reviews

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50 Arundel Gate, S1 2PR SHEFFIELD, United Kingdom

Description

Hotel extras

  • Central location, with plenty of nearby transport links, Free WiFi, large ergonomic workspace

  • Leisure facilities, including indoor heated pool and steam room Pre-booking required

  • Elegant restaurant, relaxed modern dining. Hot breakfast buffet, till 11am on weekends

  • 7 versatile meeting rooms which can hold up to 220 people

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Executive Room 1 Queen bed + convertible Sofa

Photo out of - Executive Room 1 Queen bed + convertible Sofa

Combining relaxation and focus, our executive room treats you like a VIP: Queen bed, Free high-speed WiFi, Nespresso coffee machine, minifridge, luxury bathrobe, slippers, amenities and free bottled water. Up to 4 people.

Max. number of persons
4
Area
From 30 m² / 322 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • TV room service ordering
  • TV with on-screen billing info
  • 32'/81 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 4 pers. max
  • 30 m² / 322 sq ft
  • Bedding 1 x Queen size bed(s)
See availabilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Mirror
  • Towel rack
  • Toilet with side and rear grab bars
  • Toilet seat 17”-19” above floor
  • Sink lever hardware
  • Sink top 27”-34” above floor
  • Clear space under sink is at least 27” high at 8” from the front edge and 17” from front edge for 9” above floor.
  • Towel bar or rack no higher than 48” above floor provided
  • Bottom edge of reflective edge of mirror no higher than 40” above floor
  • Handheld shower

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • TV room service ordering

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Spacious & beautifully designed, our Suites include a King Bed, Lounge & Bathroom. Free high-speed WiFi, Nespresso coffee machine, mini fridge, luxury bathrobe, slippers, amenities and free bottled water. Up to 2 people.

Max. number of persons
2
Area
From 45 m² / 484 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • TV room service ordering
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Novotel Sheffield Centre

50 Arundel Gate
S1 2PR SHEFFIELD
United Kingdom

GPS:53.379081, -1.46742

Telephone
Fax +44 114 278 7744
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 144 rooms
  • 10 rooms for people with reduced mobility
  • 60 family rooms
  • 8 connecting rooms
  • 144 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Italian
  • Polish
  • Russian

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Pets

Pets allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

7 Meeting rooms

Family

Services for children

  • Play area

Well-being

In|Balance

  • Covered
  • On site

In|Balance

  • On site
  • On site
  • Indoor parking
  • Private
  • 56 parking spaces
  • Max Limited Height: 3.5 m / 11.483 ft

  • Parking pricing: 18 GBP 18 GBP Per day

RESTAURANT

Non contractual photo

Menu PDF

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Non Smoking Area
  • Terrace
  • Thematic parties and animation

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Accommodate food

  • Children menu
  • Vegetarian menu

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Please note at busy times you may need to book at reception

We have created a collection of new packages to tailor make your special day. You have wedding co-ordinators to help you plan your special day and to offer their undivided attention throughout the run up to the wedding.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,233 reviews

Customer review rating 3.5/5

Fiona W. Families - Confirmed reviews ALL

Dear Ms W., Thank you for your feedback regarding your recent stay. We appreciate your positive comments about our location and staff. However, I regret that the condition of your room did not meet your expectations. Your observations will be taken into consideration as we aim to enhance our guest experience. Sincerely, Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 4.5/5

Elaine C. Solo - Confirmed reviews ALL

Dear Ms C., Thank you for your kind words regarding our location, facilities, and staff. We are delighted to hear that you have enjoyed your stays with us and appreciate your continued patronage in central Sheffield. Best regards, Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 5.0/5

Mark B. Couples - Confirmed reviews ALL

Dear Mr b., Thank you for your positive feedback. We are delighted to hear that you had an excellent stay and enjoyed your time with us. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Sincerely, Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 2.5/5

Howard M. Solo - Confirmed reviews ALL

Dear Mr M., Thank you for sharing your feedback regarding your recent stay with us. I sincerely regret to learn about the issues you encountered with the hot water in Suite room 218. We strive to provide a comfortable experience for all our guests, and it is disappointing to hear that we fell short during your visit. Your description of the water temperature problem is concerning, and I appreciate your understanding of our staff's efforts to assist you. We take such matters seriously and will ensure that they are communicated to our maintenance team for further investigation. We value your loyalty and hope to welcome you back for an improved experience in the future. Sincerely, Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 4.5/5

J B. L. Families - Confirmed reviews ALL

Dear Ms L., Thank you for sharing your positive experience with us. We are delighted to hear that you and your daughter enjoyed the comfort of your suite and appreciated the service provided by our staff. We acknowledge your feedback regarding the parking situation. Unfortunately, our car park does have certain limitations, especially for larger vehicles. We appreciate your understanding in this matter and are glad that your overall experience was enjoyable. We look forward to welcoming you back in the future. Kind regards, Karen Coy, Rooms Division Manager, Novotel Sheffield

Dear Ms W., Thank you for your feedback regarding your recent stay. We appreciate your positive comments about our location and staff. However, I regret that the condition of your room did not meet your expectations. Your observations will be taken into consideration as we aim to enhance our guest experience. Sincerely, Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 4.5/5

Elaine C. Solo - Confirmed reviews ALL

I've stayed here a few times, it's great for central Sheffield and transport.

Dear Ms C., Thank you for your kind words regarding our location, facilities, and staff. We are delighted to hear that you have enjoyed your stays with us and appreciate your continued patronage in central Sheffield. Best regards, Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 5.0/5

Mark B. Couples - Confirmed reviews ALL

Loved it

Dear Mr b., Thank you for your positive feedback. We are delighted to hear that you had an excellent stay and enjoyed your time with us. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Sincerely, Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 2.5/5

Howard M. Solo - Confirmed reviews ALL

Inconsistent or unavailable hot water to the Suite room 218 throughout my stay. Not the fault of staff at all who obviously know about this because I was told to “allow it to run for several minutes”. To get the shower head working at a decent temp I had to run the bath tap at the same time with scorching hot water at my feet. 100s of litres of waste water and not what I’ve come to expect from previous lovely visits at this hotel. All the best for the future. Howard

Dear Mr M., Thank you for sharing your feedback regarding your recent stay with us. I sincerely regret to learn about the issues you encountered with the hot water in Suite room 218. We strive to provide a comfortable experience for all our guests, and it is disappointing to hear that we fell short during your visit. Your description of the water temperature problem is concerning, and I appreciate your understanding of our staff's efforts to assist you. We take such matters seriously and will ensure that they are communicated to our maintenance team for further investigation. We value your loyalty and hope to welcome you back for an improved experience in the future. Sincerely, Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 4.5/5

J B. L. Families - Confirmed reviews ALL

Very polite receptionist and bar staff and clean hotel , my daughter and I stayed in room 318 and she loved the room more than her own accommodation . the only downside is the car park that was very narrow and hard to park with the huge pillars everywhere but that maybe because I drive a bmw x5 so it maybe a little on the large size but overall it was a good experience.

Dear Ms L., Thank you for sharing your positive experience with us. We are delighted to hear that you and your daughter enjoyed the comfort of your suite and appreciated the service provided by our staff. We acknowledge your feedback regarding the parking situation. Unfortunately, our car park does have certain limitations, especially for larger vehicles. We appreciate your understanding in this matter and are glad that your overall experience was enjoyable. We look forward to welcoming you back in the future. Kind regards, Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 3.5/5

Farzad K. Business - Confirmed reviews ALL

My 2 night stay was paid for by the royal college I am a member of that included cooked breakfast so I cannot comment on cost of rooms. I found the breakfast not very exciting and at £23, not good value for money. the other thing I noticed and was commented on by another guest was temperature of hot water which was not hot enough for shower in the early hours of morning. it became hot later on however it affected my plan for the day resulting in almost missing the bus to attend a significant event. the room was clean and the bed was comfortably firm for me however I found pillows difficult to get comfortable with which was also commented on by a past hotel guest. The location I think is probably the best thing about the hotel plus having a swimming pool and a gym to use at anytime, are the clear bonuses.

Dear Guest, Thank you for taking the time to share your experience regarding your recent stay with us. We are pleased to hear that you appreciated our prime location and the amenities available, including the swimming pool and gym facilities. However, I regret to learn that the breakfast did not meet your expectations. We strive to provide a variety of options to satisfy our guests, and your feedback is valuable as we continue to enhance our offerings. I also understand your concerns regarding the hot water temperature during your stay. While we aim to maintain consistent water temperature, I appreciate that this affected your schedule. Furthermore, I acknowledge your comments about the pillows. We are always looking for ways to improve guest comfort, and your insights will be taken into consideration. Thank you once again for your feedback, and we hope to welcome you back for a more satisfying stay in the future. Kind regards, Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 5.0/5

Edward R. Solo - Confirmed reviews ALL

Room plenty big enough and very clean.

Dear Mr R., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed our excellent location and found your room spacious and clean. Your satisfaction is our priority. Best regards, Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 3.5/5

Caitlin F. Friends - Confirmed reviews ALL

Loved our stay at Novotel Sheffield, the rooms were spacious and comfortable and the bar area was great. Unfortunately the pool was closed on Sunday which is when we were intending to spend a lot of time there and one of the main reasons we booked.

Dear Ms F., Thank you for your positive comments regarding our location and room comfort. I apologize for any disappointment caused by the pool closure on Sunday afternoon during your stay. However the pool was open all day Saturday and also on the Monday of your stay. We appreciate your understanding as we prioritize the maintenance and safety of our facilities. Kind regards, Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 4.5/5

Colin N. Families - Confirmed reviews ALL

All was very straight forward and professional.

Dear Mr N., Thank you for your positive feedback regarding our location and efficiency. We are pleased to hear that your experience was straightforward and professional. Your comments are appreciated and encourage us to continue providing excellent service. Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 4.0/5

Alice F. Couples - Confirmed reviews ALL

Great, would return, perfect for us. Staff excellent. Not a complaint but feedback: Some things could be improved. Stayed in suite. Loved it but the bathroom lets it down. Outdated and bath water not hot enough. No room service menu in room No explanation when we arrived that pool requires a different key card The posters in the lift referred to events in August. We stayed in September. The steam room was out of service We paid for parking in our deal but were told it was unlikely we would find a space.

Dear Ms F., Thank you for your positive feedback regarding your recent stay with us. I am pleased to hear that you found our staff to be excellent and enjoyed your suite. I appreciate your constructive comments about the bathroom facilities and the absence of a room service menu. We strive to provide clear information upon arrival, and I regret any confusion regarding the pool key card and parking availability. Regarding the steam room and event posters, I will ensure your observations are shared with the relevant teams. Your insights are invaluable as we continuously work to enhance our guest experience. Sincerely, Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 4.0/5

Ruth S. Couples - Confirmed reviews ALL

The hotel is well situated in the town centre and has a lovely reception & bar area. Staff are friendly and the room was perfect! Breakfast was just OK - barely replenished and just about average. Stay in the hotel, but go elsewhere for breakfast!

Dear Ms S., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you enjoyed our location, reception, and friendly staff. Your comments about the breakfast experience have been noted, and we appreciate your input as we continuously strive to enhance our offerings. We look forward to welcoming you back to Novotel Sheffield Centre in the future. Best regards, Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 4.5/5

Tracy B. Couples - Confirmed reviews ALL

Great location. Stayed in a suite that was excellent value for money. Staff helpful and friendly.

Dear Ms B., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you appreciated our location, found value in your suite, and experienced our staff's helpfulness. Your comments are greatly valued. Best regards, Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 3.5/5

Adrian J. Solo - Confirmed reviews ALL

All good and as advertised. Clean and well presented but beginning to look its age. Rather ‘brown’ and dare I say dowdy? Rooms good, though too hot. Shower took ages to run more than warm.. Staff good and helpful.

Dear Mr J., Thank you for your feedback regarding your recent stay. We appreciate your compliments about our staff and breakfast. We take note of your comments concerning room temperature and the shower's temperature. Your insights will assist us in evaluating our facilities further. Kind regards, Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 4.5/5

Lindsay B. Friends - Confirmed reviews ALL

Loved the small pool!

Dear Ms B., Thank you for your kind words regarding the comfort of your room and your enjoyment of our pool facilities. We are pleased to hear that you had a pleasant stay with us. Best regards, Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 3.5/5

Jayne S. Families - Confirmed reviews ALL

Room was comfortable but little dated and basic (although expected this). Staff polite and good breakfast and nice bar area. The hotel is too hot in rooms..no way to work air con. Temperature in pool area& changing rooms in insane needs to be much cooler

Dear Ms s., Thank you for your feedback regarding your recent stay. I am pleased to hear you found our location convenient and enjoyed our breakfast and bar area. However, I apologize for the discomfort caused by the temperature in your room and the pool area. We appreciate your comments regarding the lack of air conditioning, as well as the room decor, and will consider them for future improvements. Best regards, Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 3.0/5

Hannah W. Couples - Confirmed reviews ALL

Fine for a pretty reasonably priced room but it wasn’t super clean and the room itself was very tired. Expected a bit more from a 4-star

Dear Ms W., Thank you for taking the time to share your feedback. I regret that your experience did not meet your expectations regarding the room condition. We value your input as it helps us improve our services and facilities. Best regards, Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 4.5/5

Janine S. Business - Confirmed reviews ALL

Very helpful reception staff who enabled me to check-in early. The room was clean, the bed was really comfortable and the addition of a fan was very helpful. The bar was also a pleasant experience, with nice staff and wine. My only comments for improvement is the coffee at breakfast - you need more machines - and the water for the shower was only luke warm. But I slept well, I felt safe and staff were responsive. The hotel is also well located.

Dear Ms S., Thank you for your kind feedback regarding your recent stay with us. I am pleased to hear that you enjoyed our reception team's assistance, the comfort of your room, and the pleasant atmosphere in our bar. Your comments on the coffee machines and the water temperature in the shower have been noted for future consideration. We strive to ensure a comfortable and enjoyable experience for all our guests, and your insights are invaluable in helping us to improve. It is wonderful to know that you felt safe and well cared for during your visit. Best regards, Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 5.0/5

Franziska B. Solo - Confirmed reviews ALL

Staff was great. Felt welcomed from the start. Was a bit early, always hate that myself but sometimes not much one can do. Wanted to store my luggage, explore the city and come back later but could get an early check in. Was incredibly nice 🙂 I used the gym, was very nice especially because it was not so hot in there. Helped with the workout. Food at the restaurant was great and again all the people working there just lovely! Loved it. People do make the difference. The location was good as well and the room very comfortable!

Dear Ms B., Thank you for taking the time to share your experience with us. We are delighted to hear that our team made you feel welcomed from the very beginning and that you enjoyed your interaction with our staff. It is wonderful to know that the gym facilities met your expectations and contributed positively to your workout experience. Moreover, we appreciate your kind words regarding our restaurant and the quality of food provided. We are also pleased that you found our location convenient and your room comfortable. Your feedback regarding early check-in is noted, and we strive to accommodate our guests whenever possible. Thank you for your positive remarks; they truly motivate our team to continue delivering exceptional service. Best regards, Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 5.0/5

Andrew P. Couples - Confirmed reviews ALL

2 years running staying at this hotel for local convention. Great location at a reasonable price. Food and drink excellent value. Staff friendly.

Dear Mr P., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you appreciated our location, value for food and drink, and the friendliness of our staff. Your continued patronage is sincerely appreciated. Kind regards, Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 5.0/5

Sarah K. Couples - Confirmed reviews ALL

Great location for us. Clean, quiet, comfortable.

Dear Ms K., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that our location, cleanliness, and comfort met your expectations. Your satisfaction is important to us, and we hope to welcome you back in the future. Sincerely, Karen Coy, Rooms Division Manager, Novotel Sheffield

Other web-users rate our hotel

  • 1,158 reviews 9/10 Location
  • 1,636 reviews 5.3/10 Room
  • 1,407 reviews 8.2/10 Service
  • 32 reviews 4.6/10 WiFi
  • 829 reviews 5.2/10 Comfort
  • 606 reviews 4.9/10 Cleanliness
  • 573 reviews 6.6/10 Breakfast
  • 512 reviews 5.3/10 Amenities

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