Novotel Sheffield Centre 4 stars

Customer review rating (ALL Rating) 3.9/5 1,205 reviews

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Novotel Sheffield Centre - Image 1
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Novotel Sheffield Centre - Image 3
Novotel Sheffield Centre - Image 4
50 Arundel Gate, S1 2PR SHEFFIELD, United Kingdom

Description

Hotel extras

  • Central location, with plenty of nearby transport links, Free WiFi, large ergonomic workspace

  • Leisure facilities, including indoor heated pool and steam room Pre-booking required

  • Elegant restaurant, relaxed modern dining. Hot breakfast buffet, till 11am on weekends

  • 7 versatile meeting rooms which can hold up to 220 people

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Executive Room 1 Queen bed + convertible Sofa

Photo out of - Executive Room 1 Queen bed + convertible Sofa

Combining relaxation and focus, our executive room treats you like a VIP: Queen bed, Free high-speed WiFi, Nespresso coffee machine, minifridge, luxury bathrobe, slippers, amenities and free bottled water. Up to 4 people.

Max. number of persons
4
Area
From 30 m² / 322 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • TV room service ordering
  • TV with on-screen billing info
  • 32'/81 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 4 pers. max
  • 30 m² / 322 sq ft
  • Bedding 1 x Queen size bed(s)
See availabilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Mirror
  • Towel rack
  • Toilet with side and rear grab bars
  • Toilet seat 17”-19” above floor
  • Sink lever hardware
  • Sink top 27”-34” above floor
  • Clear space under sink is at least 27” high at 8” from the front edge and 17” from front edge for 9” above floor.
  • Towel bar or rack no higher than 48” above floor provided
  • Bottom edge of reflective edge of mirror no higher than 40” above floor
  • Handheld shower

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • TV room service ordering

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Spacious & beautifully designed, our Suites include a King Bed, Lounge & Bathroom. Free high-speed WiFi, Nespresso coffee machine, mini fridge, luxury bathrobe, slippers, amenities and free bottled water. Up to 2 people.

Max. number of persons
2
Area
From 45 m² / 484 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • TV room service ordering
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Novotel Sheffield Centre

50 Arundel Gate
S1 2PR SHEFFIELD
United Kingdom

GPS:53.379081, -1.46742

Telephone
Fax +44 114 278 7744

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 144 rooms
  • 10 rooms for people with reduced mobility
  • 60 family rooms
  • 8 connecting rooms
  • 144 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Italian
  • Polish
  • Russian

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Pets

Pets allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

7 Meeting rooms

Family

Services for children

  • Play area

Well-being

In|Balance

  • Covered
  • On site

In|Balance

  • On site
  • On site
  • Indoor parking
  • Private
  • 56 parking spaces

  • Parking pricing: 21.00 € 18 GBP Per unit

RESTAURANT

Non contractual photo

Menu PDF

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Non Smoking Area
  • Terrace
  • Thematic parties and animation

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Accommodate food

  • Children menu
  • Vegetarian menu

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Please note at busy times you may need to book at reception

We have created a collection of new packages to tailor make your special day. You have wedding co-ordinators to help you plan your special day and to offer their undivided attention throughout the run up to the wedding.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,205 reviews

Customer review rating 1.0/5

Alison P. Friends - Confirmed reviews ALL

Dear Alison P., Thank you for your feedback regarding your recent stay. I sincerely apologize for the inconvenience you experienced with the swimming pool closure. We understand that this amenity was a key factor in your decision to choose our hotel. It is regrettable that the information about the maintenance was not communicated effectively at check-in or prior to your arrival, however with a chemical imbalance we are only alerted when our daily tests are undertaken and for the safety of our guests until this is rectified we have no option but to close the pool. We value your comments, as they help us identify areas for improvement. Your experience is important to us, and we hope to have the opportunity to welcome you back in the future for a more enjoyable stay. Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 4.5/5

John H. Solo - Confirmed reviews ALL

Dear Mr H., Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you find our location ideal and appreciate your recommendations. We look forward to welcoming you back in the future. Kind regards, Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 4.5/5

Warren B. Couples - Confirmed reviews ALL

Dear Mr B., Thank you for your kind words regarding the comfort of our beds and the tranquillity of your room. We are pleased to hear that you enjoyed our central location. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Warm regards, Karen Coy, Rooms Division Manager, Novotel Sheffield.

Customer review rating 4.5/5

Sarah W. Families - Confirmed reviews ALL

Dear Ms W., Thank you for your kind words regarding the cleanliness of our hotel, the quality of food, and the friendliness of our staff. We are delighted to hear that you enjoyed your stay with us. Best regards, Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 2.0/5

Suzie M. Families - Confirmed reviews ALL

Dear Ms M., Thank you for taking the time to share your feedback regarding your recent stay with us. I apologize for the inconvenience you experienced with the power outage in your room; I understand that this could have posed a safety concern. However this can happen periodically and is reset on our internal circuits which is why we were able to remedy the situation quickly. Additionally, I regret to hear that our housekeeping team entered your room without knocking. This does not align with our standards of service, and I appreciate you bringing it to my attention. Your comments are valuable to us as we strive to enhance our guests’ experiences. Thank you once again for your insights, and I hope you will consider staying with us in the future. Karen Coy, Rooms Division Manager, Novotel Sheffield

Dear Alison P., Thank you for your feedback regarding your recent stay. I sincerely apologize for the inconvenience you experienced with the swimming pool closure. We understand that this amenity was a key factor in your decision to choose our hotel. It is regrettable that the information about the maintenance was not communicated effectively at check-in or prior to your arrival, however with a chemical imbalance we are only alerted when our daily tests are undertaken and for the safety of our guests until this is rectified we have no option but to close the pool. We value your comments, as they help us identify areas for improvement. Your experience is important to us, and we hope to have the opportunity to welcome you back in the future for a more enjoyable stay. Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 4.5/5

John H. Solo - Confirmed reviews ALL

stayed many times ..ideal central location reccommended ..

Dear Mr H., Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you find our location ideal and appreciate your recommendations. We look forward to welcoming you back in the future. Kind regards, Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 4.5/5

Warren B. Couples - Confirmed reviews ALL

Very comfortable beds and extremely quiet room, great central location.

Dear Mr B., Thank you for your kind words regarding the comfort of our beds and the tranquillity of your room. We are pleased to hear that you enjoyed our central location. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Warm regards, Karen Coy, Rooms Division Manager, Novotel Sheffield.

Customer review rating 4.5/5

Sarah W. Families - Confirmed reviews ALL

Was lovly x

Dear Ms W., Thank you for your kind words regarding the cleanliness of our hotel, the quality of food, and the friendliness of our staff. We are delighted to hear that you enjoyed your stay with us. Best regards, Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 2.0/5

Suzie M. Families - Confirmed reviews ALL

Was ok except, power was cut just in our room on the 4th day of our stay. We had to go down to reception and 10 minutes later magically our power came back on. It’s a good thing neither of us were in the shower at the time otherwise it could have been a safety risk. Then on last day housekeeping just walked into our room without even knocking, luckily our dog didn’t get out and we were both decent. So both of these events left a sour impression of the hotel.

Dear Ms M., Thank you for taking the time to share your feedback regarding your recent stay with us. I apologize for the inconvenience you experienced with the power outage in your room; I understand that this could have posed a safety concern. However this can happen periodically and is reset on our internal circuits which is why we were able to remedy the situation quickly. Additionally, I regret to hear that our housekeeping team entered your room without knocking. This does not align with our standards of service, and I appreciate you bringing it to my attention. Your comments are valuable to us as we strive to enhance our guests’ experiences. Thank you once again for your insights, and I hope you will consider staying with us in the future. Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 2.0/5

Hayley G. Families - Confirmed reviews ALL

Cartpet in room 211 was very stained. Cooked breakfast bacon, sausage, tomoates and beans were all cold

Dear Ms G., Thank you for your feedback regarding your recent stay. I regret to learn about the carpet issues in your room and the temperature of the breakfast items. Your comments are valuable for our continuous improvement and we will pass them on to our owners. Regards, Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 4.0/5

Karen B. Couples - Confirmed reviews ALL

Great room, really enjoyed our stay. Couldn't use the pool just full of kids. Time of year, I know but could use it and relax.

Dear Ms B., Thank you for your feedback. We are pleased to hear that you enjoyed your room and your overall stay. We understand that the pool can be busy during peak times, and we appreciate your understanding of the situation. Best regards, Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 4.0/5

Stephen C. Solo - Confirmed reviews ALL

Nice stay could do better deals for continued returning customers

Dear Mr C., Thank you for your positive feedback regarding your recent stay with us. We appreciate your suggestion about offering better deals for returning guests, as we are always looking for ways to enhance our guest experience. Best regards, Karen Coy, Rooms Division Manager, Novotel Sheffield.

Customer review rating 5.0/5

Emma H. Families - Confirmed reviews ALL

Clean room, good breakfast staff. Reception staff not so friendly.

Dear Ms H., Thank you for your feedback regarding your recent stay. We are pleased to hear that you appreciated our location, cleanliness, and breakfast staff. However, I regret that our reception team did not meet your expectations in terms of friendliness. Your comments will be taken into consideration for future improvements. Best regards, Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 5.0/5

Andrew S. Couples - Confirmed reviews ALL

Warm friendly staff who are always helpful and knowledgeable. The hotel is well located in the town centre and has a great bar with happy hour and a swimming pool. The rooms are well maintained and clean. The hotel has good facilities. Loved it.

Dear Mr S., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed our central location, friendly staff, and clean accommodations. It is wonderful to know that our facilities, including the bar and swimming pool, contributed to your enjoyable experience. Your kind words motivate our team to continue providing excellent service. Best regards, Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 3.5/5

Jacqueline S. Solo - Confirmed reviews ALL

I’ve stayed here three times. The location is excellent for the train station and City centre. I’ve stayed in a standard double room each visit. The rooms have been spacious and comfortable. On previous stays there was a sewage smell in the rooms but this time it was not noticeable. The help yourself buffet breakfast is good with lots of choice although the hot section was not very hot and the plates were cold. I was joined by a family member who lives in the area in the early evening but unfortunately there was no one around to serve drinks in the bar so we eventually left and went elsewhere. On returning later in the evening we tried the bar again and enjoyed a couple of coffees.

Dear Ms S., Thank you for sharing your feedback regarding your recent stay at Novotel Sheffield Centre. We appreciate your positive comments about our excellent location and the spaciousness and comfort of our standard double rooms. It is encouraging to hear that the sewage smell did not affect your experience this time. However, I sincerely apologize for the issues you encountered with the hot breakfast section and the temperature of the plates, as well as the lack of service in the bar during your early evening visit. We strive to provide a seamless experience for our guests, and your comments will be reviewed with our team to ensure we maintain our standards. Thank you again for your valuable insights, and we hope to welcome you back for a more satisfying stay in the future. Kind regards, Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 5.0/5

Gavin M. Business - Confirmed reviews ALL

Greeted with a friendly warm welcome by reception and bar staff, provided with a lovely, comfortable and quiet room. A great nights sleep with a 3 min walk to the station. The hotel is next to everything you need.

Dear Mr M., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our location, comfortable accommodations, and the service provided by our team. We look forward to welcoming you back in the future. Warm regards, Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 4.0/5

Henry L. Solo - Confirmed reviews ALL

All good except that the water in the room (second floor) was only lukewarm- This was similar to an earlier stay at the hotel (a few months ago). The receptionist said it was necessary to keep the taps running until the water was hotter.

Dear Mr L., Thank you for your feedback. I am pleased to hear that you enjoyed your stay overall. I apologize for the inconsistency with the water temperature. Our staff aims to ensure a comfortable experience, and I appreciate your understanding regarding the need to run the taps for optimal warmth. Kind regards, Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 5.0/5

Asta P. Families - Confirmed reviews ALL

We had a great stay. Gabor and Emily were top staff members, very eficiant and friendly

Dear Guest, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you appreciated our location and that Gabor and Emily provided you with exemplary service. Your kind words will surely motivate our team to continue delivering outstanding experiences. Kind regards, Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 4.0/5

Joel T. Business - Confirmed reviews ALL

No fuss business stay. Had everything I need and expected.

Dear Mr T., Thank you for your positive feedback. We are pleased to hear that our central location and amenities met your expectations for a business stay. Your satisfaction is important to us, and we look forward to welcoming you again in the future. Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 5.0/5

Gary L. Couples - Confirmed reviews ALL

Stayed overnight on a park and stay bed and breakfast deal. Good value. Staff were friendly and helpful. Room was clean and comfortable. Breakfast was plentiful and well cooked and presented.

Dear Mr L., Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our location, found the room comfortable, and appreciated the quality of our breakfast. Your compliments about our staff will be shared with the team. Best regards, Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 3.0/5

Naomi J. Couples - Confirmed reviews ALL

We were checked in by helpful staff and liked the location of the hotel for the event we were attending. The room appeared to be clean and tidy but in the morning when I opened the curtains we spotted a bottle of water on the floor behind them that was not ours. This made me question how well the room had been cleaned. The breakfast was disappointing, we were told breakfast was served till 11am but when we came down at just after 10 at lot of the dishes were empty, no fresh fruit, yogurt, oats, cheese or croissants. Staff had used chairs to block off half of the breakfast area. On the second day they blocked this off whist we were sitting in it, making it difficult to return to my seat with coffees. (Also making me think should they be putting chairs in what would be a fire evacuation route).

Dear Ms J., Thank you for taking the time to share your feedback regarding your recent stay at Novotel Sheffield Centre. I am pleased to hear that you found our staff helpful and appreciated the location of our hotel. However, I sincerely apologize for the oversight in the cleanliness of your room and the issues you encountered during breakfast. It is concerning to hear about the bottle of water you discovered, as we strive to maintain high standards in our housekeeping services. Additionally, I regret that the breakfast selection did not meet your expectations and that the arrangement of the dining area caused inconvenience. We aim to provide a pleasant dining experience and your comments will be taken into consideration as we review our breakfast service. Thank you once again for your valuable input. It is through feedback like yours that we can continue to improve. Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 3.5/5

Victoria E. Solo - Confirmed reviews ALL

Everything was good apart from no air condition. It was really hot. The meal was perfect. A book for queen's bed and they gave me double bed saying that ,it's all like that.

Dear Ms E., Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed the location and your meal. However, we regret the lack of air conditioning and bed type did not meet your expectations, as we strive to provide a comfortable experience for all guests. Best regards, Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 4.0/5

Tanya E. Couples - Confirmed reviews ALL

Good location for Sheffield centre. Comfortable rooms for a short stay.

Dear Ms E., Thank you for your positive feedback regarding our location and the comfort of our rooms. We are pleased to know that you enjoyed your short stay at Novotel Sheffield Centre. Best regards, Karen Coy, Rooms Division Manager, Novotel Sheffield

Customer review rating 2.0/5

Mcewan J. Business - Confirmed reviews ALL

Shower pressure very low. No seal on lower part of shower screen causing lots of water onto floor. Black mould on bath sealant.

Dear McEwan J., Thank you for your feedback regarding your recent stay. I regret to hear about the issues you encountered with the bathroom maintenance. Your comments regarding low shower pressure and cleanliness will be considered as we continually strive to enhance our facilities. Best wishes The Novotel team

Other web-users rate our hotel

  • 1,144 reviews 9/10 Location
  • 1,618 reviews 5.3/10 Room
  • 1,392 reviews 8.2/10 Service
  • 32 reviews 4.6/10 WiFi
  • 820 reviews 5/10 Comfort
  • 589 reviews 4.8/10 Cleanliness
  • 569 reviews 6.6/10 Breakfast
  • 506 reviews 5.3/10 Amenities

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