Mercure Milton Keynes Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 671 reviews

Mercure Milton Keynes Hotel - Image 1
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Description

Hotel extras

  • Complimentary Sky Sports available in the bar area

  • Easily accessible hotel with extensive free car parking

  • Near Woburn Safari, Gulliver's Land, Silverstone, Bletchley Park and Centre:MK

  • 103 modern guest rooms, golf course views and connecting rooms available on request

  • Fully equipped meeting room, break out areas, Hotel Bar & Restaurant with free unlimited Wi-Fi

Our accommodation(s)

Hotel location

Mercure Milton Keynes Hotel

The Approach, Two Mile Ash
MK8 8LY MILTON KEYNES
United Kingdom

GPS:52.044876, -0.807678

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

MOLTENS RESTAURANT

Enjoy a meal at Moltens Restaurant with our hot rock speciality. Relax and unwind with drinks in our stylish bar and terrace, or why not treat yourself to a more intimate meal in one of our new pods.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  671 reviews

Customer review rating 5.0/5

Attila E. Couples - Confirmed reviews ALL

Although we were only staying one night (to see a gig in nearby Wolverton), we found the hotel to be in a lovely location looking out over a golf course, with comfortable, well presented rooms. We ate at the bar and found the food to be tasty and good value. The bar also had a decent range of beers. Breakfast was great and we were glad we booked it. All in all we can thoroughly recommend the hotel as a base if you are doing things in or around Milton Keynes.

Dear Guest, Thank you very much for your wonderful review and for awarding us a perfect score following your recent stay. We are delighted to hear that you enjoyed our peaceful location overlooking the golf course and that you found your room comfortable and well presented. It is also fantastic to know that you enjoyed your meal in the bar, appreciated the selection of beers available, and found both the food and breakfast to be of great quality and value. We are especially pleased that our team helped make your stay memorable. Your kind comments about the receptionist who welcomed you will be shared with the team, and we are sure she will be delighted to know that her warm and helpful service made such a positive impression. As a valued ALL Gold member, we would also like to thank you for your loyalty and continued support. It means a great deal to us that you chose to stay with us and would recommend our hotel to others visiting Milton Keynes and the surrounding area. We hope to have the pleasure of welcoming you back again soon for another relaxing stay. Kind regards, Paula del Pozo Front of House Manager

Customer review rating 5.0/5

Irene N. Families - Confirmed reviews ALL

Lovely rooms and very clean

Dear guest, Thank you very much for your wonderful review and for awarding us a perfect score following your recent stay. We are delighted to hear that you enjoyed your time with us and that our location was convenient for your visit. It is also lovely to know that the air conditioning in the conservatory helped make your stay more comfortable during the warm weather, and that you found your room clean, comfortable, and well presented. Your kind comments about the helpfulness of our team are greatly appreciated and will be shared with all colleagues. We are especially pleased to know that both your booking experience and your stay met your expectations. We also appreciate your feedback regarding the family party and the limited availability of some drinks at the bar. Please accept our apologies for this inconvenience. Your comments have been noted and will help us review our stock management for future events. Thank you once again for your kind words. We hope to have the pleasure of welcoming you back again soon. Kind regards, Paula del Pozo Front of House Manager

Customer review rating 2.0/5

Michaela F. Couples - Confirmed reviews ALL

The amount i payed for the rooms i had for me and my bridal party to stay in. I expected alot more then card issues turning lights on and being told to leave my card in the room. There was rubbish in one the rooms under the bed. The bath towels wasn't fresh for when me and my husband stayed our wedding night. And getting a knock at the door saying we should been out of our room when I booked the room untill 1pm. With my bridal party getting ready for my big day. At the bar we had ordered coke and lemonades and got all cokes mixed up from diet to full fat. Lemonades ended up being soda water. Wasn't the greatest experience I have had in hotel ive stayed at. I throught there might of been more to my room with getting married and surprise for our room.

Dear guest, Thank you for taking the time to share your feedback following your stay with us, and firstly, congratulations on your wedding. We are very sorry to learn that your experience did not meet your expectations, particularly on such an important occasion. We understand how special your wedding day was, and we regret that several aspects of your stay caused disappointment. Please accept our sincere apologies regarding the cleanliness issues you encountered, including the items found under the bed and your concerns about the towels. This is certainly not the standard we aim to provide, and your comments have been shared with our housekeeping team for review. We are also sorry for the confusion regarding your departure time and for the issues you experienced in the bar with your drinks order. Additionally, we regret that you felt our service lacked the warmth and attentiveness you expected. Guest service is extremely important to us, and your comments will be discussed with the team to ensure we continue improving. Regarding the room allocated for your bridal preparations, we would like to clarify that the frosted windows in that room overlook a service corridor at the rear of the hotel, which is why they are designed in this way to protect privacy. The room itself also benefits from views over the golf course. Had you raised any concerns about the room location or suitability during your stay, our reception team would have been more than happy to assist and explore alternative options where available. Thank you once again for your feedback. While we are disappointed that we did not provide the memorable experience you had hoped for, we appreciate you bringing these matters to our attention and giving us the opportunity to learn from them. Kind regards, Paula del Pozo Front of House Manager

Customer review rating 4.5/5

David W. Couples - Confirmed reviews ALL

The room was lovely. I upgraded to a Privilege Room which was perfect. The only downside was at breakfast. The hot food was not replenished quickly enough, and the same with the butter for toast.

Dear guest, Thank you very much for taking the time to share your feedback following your recent stay with us. We are delighted to hear that you enjoyed your Privilege Room upgrade and that you found the room lovely overall. It is always rewarding to know our guests have had a comfortable stay with us. We are also sorry to hear that the breakfast replenishment did not meet expectations. We understand how disappointing it can be when hot food items and breakfast essentials are not replenished promptly during busy periods. Your feedback has been discussed with our restaurant team to help improve the service and monitoring of the buffet moving forward. Please contact me directly if you are planning to come back with us, and I will be happy to double check what we can do to improve next stay. Thank you once again for your valuable comments, and we hope to have the opportunity to welcome you back again for an even better experience in the future. Kind regards, Paula del Pozo Front of House Manager

Customer review rating 5.0/5

Wendy H. Couples - Confirmed reviews ALL

Well looked after Good food Helpful staff

Dear guest, Thank you very much for your wonderful review and for taking the time to share your experience with us. We are delighted to hear that you had a relaxed and happy stay and that you felt well looked after by our team. It is especially rewarding to know that you enjoyed the food and found our staff helpful throughout your visit. Thank you once again for your kind words and support. We truly hope to welcome you back again soon for another enjoyable stay. Kind regards, Paula del Pozo Front of House Manager

Other web-users rate our hotel

  • 280 reviews 9.6/10 Location
  • 895 reviews 7.3/10 Room
  • 836 reviews 8.8/10 Service
  • 16 reviews 6.9/10 WiFi
  • 377 reviews 6.8/10 Cleanliness
  • 325 reviews 7.1/10 Breakfast
  • 13 reviews 8.6/10 Wellness Area

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