Mercure Milton Keynes Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 671 reviews

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Mercure Milton Keynes Hotel - Image 1
Mercure Milton Keynes Hotel - Image 2
Mercure Milton Keynes Hotel - Image 3
Mercure Milton Keynes Hotel - Image 4
The Approach, Two Mile Ash, MK8 8LY MILTON KEYNES, United Kingdom

Description

Hotel extras

  • Complimentary Sky Sports available in the bar area

  • Easily accessible hotel with extensive free car parking

  • Near Woburn Safari, Gulliver's Land, Silverstone, Bletchley Park and Centre:MK

  • 103 modern guest rooms, golf course views and connecting rooms available on request

  • Fully equipped meeting room, break out areas, Hotel Bar & Restaurant with free unlimited Wi-Fi

Our accommodation(s)

Hotel location

Mercure Milton Keynes Hotel

The Approach, Two Mile Ash
MK8 8LY MILTON KEYNES
United Kingdom

GPS:52.044876, -0.807678

Telephone
Fax +44 1908 568303

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

MOLTENS RESTAURANT

Enjoy a meal at Moltens Restaurant with our hot rock speciality. Relax and unwind with drinks in our stylish bar and terrace, or why not treat yourself to a more intimate meal in one of our new pods.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  671 reviews

Customer review rating 5.0/5

Brigid B. Couples - Confirmed reviews ALL

The staff were friendly, our room was clean and the breakfast was amazing

Dear Guest, Thank you very much for sharing your kind feedback following your recent stay with us. We are delighted to hear that you enjoyed your visit and that you found our team friendly and helpful, your room clean, and the breakfast amazing. Your comments are very encouraging for all of us. We are especially pleased to hear your praise for the kitchen team member looking after the hot breakfast counter. We will be sure to share your kind words with him, as it will mean a lot to know his efforts to keep everything fresh and well stocked were appreciated. Thank you once again for your lovely review, and we hope to have the pleasure of welcoming you back again in the future. Kind regards, Paula del Pozo Front of House Manager

Customer review rating 3.5/5

Jann-erik S. Friends - Confirmed reviews ALL

I've been the fourth time in the hotel (4 years in a row, always in March) and the group of my friends is there every year. Everything was ok, but three things were a bit off: 1. The Shower Gel was empty since my arrival. Unfortunately I discovered that during my first shower, so I needed to use shampoo to clean my body. 2. On one evening we arrived late at 3 am. We felt hungry so we ordered food, as the restaurant was closed in the middle of the night. We thought we would just quickly eat it in the bar area, as this hasn't been a problem years before (we even got plates and cutlery). However, on reception we were asked to eat it outside or in the room. As we did not want to wake up other people we sat outside on the ground in the end - not really a 4 star experience. 3. The shower fitting on room 111 seemed broken somehow, I definitely had a hard time to set it to the correct temperature. Also the rain shower was leaky and water was splashing to the side.

Dear Guest, Thank you very much for taking the time to share your feedback and for returning to stay with us for the fourth consecutive year. We truly appreciate your continued loyalty and are pleased to know that you and your group choose our hotel each March. Please accept our sincere apologies regarding the empty shower gel in your room. At the time of your stay we were experiencing an issue with some of the shower gel dispensers, which unfortunately meant that a few were not replaced as they should have been. This matter has now been fully resolved and we apologise for the inconvenience caused. Regarding the shower fitting in room 111, we are sorry to hear about the difficulty you experienced with the temperature control and the rain shower leak. Your comments have been shared with our maintenance team so the matter can be checked and addressed accordingly. With respect to the food ordered late at night, we would like to clarify that the hotel does not allow food purchased from outside to be consumed in public areas such as the bar. There is signage in the bar area explaining this policy, which is also standard practice in many four-star hotels. Guests are, of course, welcome to enjoy outside food in the privacy of their rooms. Nevertheless, we apologise if the situation made you feel uncomfortable at the time. We truly value your feedback as it helps us improve our service, and we hope to have the opportunity to welcome you and your friends back again next March for an even better experience. Kind regards, Paula del Pozo Front of House Manager

Customer review rating 5.0/5

Kathy C. Business - Confirmed reviews ALL

The room has all that I need for a comfortable mid week away from home and the staff are lovely too

Dear guest, It’s always such a pleasure to welcome you back—thank you for taking the time to leave such a wonderful review, for awarding us a perfect score, and for being a valued Gold member of the ALL Accor loyalty programme! We are delighted to hear that you feel at home with us and that our team continues to make your stays so comfortable and enjoyable. Your kind words about the front desk and restaurant staff will be shared—they will be thrilled to know their efforts are appreciated. It’s great to hear that our sustainability initiatives, like the “skip a clean” option, work well for you—small touches like emptying bins and topping up tea bags make a difference, and we’re glad they enhance your stay. Thank you again for your continued loyalty and support. We look forward to welcoming you back! (soon ;)) Warm regards, Paula del Pozo Front of House Manager

Customer review rating 5.0/5

Eilidh M. Business - Confirmed reviews ALL

Room was lovely, cleanliness was great. Food and service in the restaurant were top notch.

Dear Eilidh, Thank you so much for your fantastic review! It is wonderful to read that every aspect of your stay—from the room and cleanliness to the food and restaurant service—met your expectations so perfectly. Your kind words mean a great deal to our team. As someone with your professional insight, it is especially rewarding to know that our service and overall experience resonated so well with you. We take great pride in making our guests feel comfortable and valued, and your feedback reinforces that our efforts are making an impact. We are looking forward to seeing you soon :) Warm regards, Paula del Pozo Front of House Manager

Customer review rating 4.5/5

Colin A. Couples - Confirmed reviews ALL

Comfortable room, with good for and quiet location as requested. Friendly staff and good breakfasts

Dear Guest, Thank you very much for taking the time to share your detailed feedback following your recent stay with us at Mercure. We are delighted to read that you had an enjoyable visit and that your room was comfortable, quiet, and in line with your request. It is also wonderful to know that you appreciated the friendliness of our team and the quality of our breakfast. We are pleased that you found the booking process straightforward via the Mercure website and that your overall experience met your expectations. Your positive ratings across accommodation, cleanliness, Wi-Fi, breakfast, and service are truly encouraging for the entire team. Thank you as well for your constructive comment regarding the option to receive extra loyalty points with Skip the clean scheme. We value this feedback. We greatly appreciate your loyalty as a Classic member of ALL - Accor Live Limitless, and we are grateful for your willingness to recommend both the hotel and the programme. It would be a pleasure to welcome you back again in the near future for another comfortable and relaxing stay. Kind regards, Paula del Pozo Front of House Manager

Other web-users rate our hotel

  • 281 reviews 9.4/10 Location
  • 893 reviews 7.2/10 Room
  • 834 reviews 8.7/10 Service
  • 15 reviews 7.5/10 WiFi
  • 364 reviews 6.6/10 Cleanliness
  • 319 reviews 7/10 Breakfast

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