Mercure Milton Keynes Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 586 reviews

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Mercure Milton Keynes Hotel - Image 1
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Mercure Milton Keynes Hotel - Image 4
The Approach, Two Mile Ash, MK8 8LY MILTON KEYNES, United Kingdom

Description

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Easily accessible hotel with extensive free car parking

  • Near Woburn Safari, Gulliver's Land, Silverstone, Bletchley Park and Centre:MK

  • 103 modern guest rooms, golf course views and connecting rooms available on request

  • Fully equipped meeting room, break out areas, Hotel Bar & Restaurant with free unlimited Wi-Fi

Our accommodation(s)

Hotel location

Mercure Milton Keynes Hotel

The Approach, Two Mile Ash
MK8 8LY MILTON KEYNES
United Kingdom

GPS:52.044876, -0.807678

Telephone
Fax +44 1908 568303

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

MOLTENS RESTAURANT

Enjoy a meal at Moltens Restaurant with our hot rock speciality. Relax and unwind with drinks in our stylish bar and terrace, or why not treat yourself to a more intimate meal in one of our new pods.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  586 reviews

TripAdvisor Rating  4.1/5  1,615 reviews

Customer review rating 5.0/5

Kenneth B. Friends - Confirmed reviews ALL

Excellent & professional service

Customer review rating 3.5/5

Julia M. Families - Confirmed reviews ALL

This is the second time we've stayed at the Mercure, Milton Keynes. Chosen for its close proximity to amenities we were visiting (and surprised close to something extra chosen whilst there) We had our first stay last year and because the experience was really good last time we chose this hotel again, but unfortunately this stay wasn't as brilliant as the first. We couldn't fault the staff that we saw on the check in desk on our first day, first leaving our luggage and then second when we returned later in the day to check into our room. Both front of house staff were lovely to speak to and helped assist us at the time. Sadly the room didn't live up to previous expectations, the room felt tired and in need of refurb. The carpet in the corner of the room closest to the head of the bed seemed discoloured with the corner walls above it looking as though damp had got into the room (and this wasn't the window side of the bed, but the shower wall) We got into our room late in the evening after a full day out so didn’t want to trouble staff and move all our things as it was noticed, as we were settling in more for the night. When we used the bathroom, the door did not fully close either, probably with a hard push it would, but we weren't going to risk the struggle to open it again! Being November, and after a long day out, we wanted to warm up and the heating just didn't seem to want to work well. We had to switch the heating to over 28-30 degrees and this still didn't feel like it was warming up very quickly and had to put our coats ontop the duvet to try and warm up quicker. In the morning, we noticed the lamp above the full length mirror did not work, and by the sink there was a nail clipping by the sink, neither of us had cut our nails and I only noticed this in the morning getting ready. (Clearly overly tired on arrival!) The room otherwise in itself was average for a stay, beds and pillows comfy, plugs seemed to all work fine. Despite the lovely outlook to the hotel foyer and it's welcoming staff, we felt let down by the room's standards.

Customer review rating 4.5/5

Kathy C. Business - Confirmed reviews ALL

Staying away during the week is easier when staying somewhere with friendly staff, home style menus, comfy rooms and easy parking. Mercure Two Mile Ash ticks all of those for me

Dear Guest, Thank you for your positive feedback. KInd Regards, Adam Galer

Hotel is showing its age; unfriendly staff; cheap amenities

TripAdvisor rating 1.0/5

dontbullyme TripAdvisor review

We stayed here for 3 nights during October. The rooms in the hotel show their age. The carpet are badly stained and are in need of a deep cleaning and upgrade. All the amenities provided feel very cheap. They give you the cheapest thinnest ply possible for toilet paper and personal hygiene products. No hair conditioner and no body lotion. The towels feel rough on skin. The gym is locked and you need to approach the front desk to ask for a key. I tried to avoid the front desk staff as they were very unfriendly so I just skipped the gym. Skip this hotel; there are better ones in town.

Dear Guest, Thank you for taking the time to share your feedback. We’re sorry to hear that your stay did not meet your expectations. We appreciate your honest comments regarding the condition of the rooms, amenities, and towels, as well as your experience with our gym access and front desk staff. Please be assured that your feedback will be shared with the relevant teams to address these issues and make improvements where possible. We sincerely apologise for the aspects of your stay that caused frustration. We value all guest feedback and hope that you might consider giving us another opportunity in the future to provide a better experience. KInd Regards, Adam Galer

Very clean hotel staff are amazing

TripAdvisor rating 5.0/5

Suzanne M TripAdvisor review

First of all the staff are very friendly so thank you ,also the bedroom and bathroom was very nice no complaints at all thank you to everyone at this hotel The breakfast was amazing

Dear Guest, Thank you so much for your wonderful feedback. We’re delighted to hear that you enjoyed your bedroom and bathroom, and that our staff made such a positive impression. We’re also thrilled that you loved the breakfast! Your kind words will be shared with the whole team. We look forward to welcoming you back for another enjoyable stay. Kind Regards, Adam Galer

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Other web-users rate our hotel

  • 278 reviews 9.5/10 Location
  • 881 reviews 7.3/10 Room
  • 805 reviews 8.8/10 Service
  • 14 reviews 7.7/10 WiFi
  • 366 reviews 6.5/10 Cleanliness
  • 326 reviews 6.9/10 Breakfast
  • 14 reviews 8.6/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.