Mercure Milton Keynes Hotel 4 stars

Staff very friendly and helpful. Breakfast was lovely, very impressed. Silly little faults, shower screen didn’t move, hard to put bath on unless standing in shower. Tv was poor kept resetting and we literally had 5 tv stations over entire tv

Nice size rooms, stayed in room 268, mold on the ceiling and on mold in round tiles in bath/shower, after a few hours drive to hotel it was disappointing when we arrived that there was no food available we had to leave again to go find hot food, our son is autistic and a sandwich wouldn’t do.

The staff were extremely helpful. The room was fantastic and we had breakfast and evening meals which we really enjoyed. Will definitely stay at this hotel again.

Overall my stay was ok, but there were a few issues. Walls in the bathroom were dirty and side of bed was covered in questionable stains. There was no tissue in the bathroom, and when I requested it, I was told the hotel had run out of tissues. I had paid extra for snacks and drinks in the room, and had specified that the drinks must be non alcoholic, however the staff had left alcohol in the room- which was of no use to us. Had also paid for Breakfast in bed - but was a little disappointed in the variety and portion amounts. Only upside was that staff was very friendly.

From check in to check out, this stay was great. Everything was sorted on arrival and a lovely note left in my room form Paula, the Reservations Manager. The room was very clean and in in good order as were all the other areas of the hotel (reception, bar, restaurant etc). The staff were fantastically friendly and helpful. Just a great stay Thank you to everone there.