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Mercure Milton Keynes Hotel 4 stars

Customer review rating 4.2/5 3,203 reviews

ALLSAFE approved hotel

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Mercure Milton Keynes Hotel
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+ 18 Services

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • The most accessible hotel in the area with the most comfortable beds in town

  • Near Woburn Safari, Gulliver's Land, Silverstone, Bletchley Park and Centre MK

  • 103 modern guest rooms with golf course views, connecting rooms available and free car parking

  • Fully equipped meeting room, break out areas, Hotel Bar & Restaurant with free unlimited Wi-Fi

Hotel location

Mercure Milton Keynes Hotel

The Approach
Two Mile Ash
MK8 8LY milton keynes
united kingdom

Tel: +441908561666

Fax: (+44)190/8568303

Check-in from 14h00

Check out up to 12h00

  • ARRIVA BUS :  NO 4 TWO MILE ASH

  • By plane

    LHR HEATHROW At 95.2km / 59.15 miles

  • By plane

    LONDON LUTON At 44km / 27.34 miles

  • By train

    MILTON KEYNES At 4.5km / 2.8 miles

GPS :52.044876, -0.807678

Hotel services

One breakfast Non contractual photo

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • BBQ / Picnic Area
    • BBQ / Picnic Area
  • Breakfast
    • Room service Additional charge
Meetings/Events
  • One Meeting room
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 103 rooms
    • 2 rooms for people with reduced mobility
    • No family room
    • 2 connecting rooms
    • 102 non-smoking rooms
    • 2 floors
  • Languages spoken at the hotel
    • Spanish
    • English
    • Polish
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • WiFi in the communal areas
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
    • Express check-in
  • Porter
    • Porter
Access to property
  • Free Hotel On Site Parking
    • On site
    • 120 parking spaces
    • Private
    • Electric car recharging units 7 kVA
    • Parking opened 24/7
    • Parking with security service
Well-being
  • Gym
    • On site
Family
  • Services for children
    • Childrens TV Channels
    • Outdoor playground for children

Our accommodation(s)

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 177

  • Maximum capacity: 160 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Mercure Milton Keynes Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

3,203 reviews

TripAdvisor Rating 4.0/5

1,428 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021
Customer review rating 4.5/5

Anonymous Families - 11/10/2021 Confirmed reviews ALL

We stayed here for a wedding which was being held in the adjoining golf club. Very clean spacious ròom. Lovely buffet breakfast

Dear Elaine O., We very much appreciate your comments regarding your stay at the Mercure Milton Keynes Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to hopefully welcoming you again soon. Sincerely, Thusitha General Manager

Fab stay

Customer review rating 5.0/5

Mary B. Couples - 10/10/2021 Confirmed reviews ALL

It was a lovely stay at the hotel good location comfy bed food delicous

Dear Mary B., We very much appreciate your comments regarding your stay at the Mercure Milton Keynes Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to hopefully welcoming you again very soon. Sincerely, Thusitha General Manager

Good staff, clean rooms and good food, shame about the drains!

Customer review rating 4.0/5

Anonymous Couples - 10/10/2021 Confirmed reviews ALL

Really enjoyed food, staff and very clean rooms, but the bathroom sink and shower drains need some work as they take to long to drain. A 5 min shower resulted in standing ankle deep in water. Similar situation when brushing teeth with running water in sink.

Dear Leslie T., Thank you for taking the time to tell us about your experience at the Mercure Milton Keynes Hotel. Whilst we are happy to hear you found the staff and food to be good, please accept my apologies for the issues with the drain in your room. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. The drain in question has been checked and fixed. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thusitha General Manager

Disappointing superior room

Customer review rating 2.5/5

Anonymous Couples - 10/10/2021 Confirmed reviews ALL

We had booked a superior room, for the added benefit of earlier check in. We arrived just at 1pm to be told that we were 2 hours early. We said we had check in from 1pm, to which the receptionist said that isn't the case. The receptionist asked where we had booked, to which we replied "on your website!", to which she replied, "oh one of those". She went on to say that early check in was subject to rooms being ready and that she would need to see if any rooms were available. She made us feel like we were completely in the wrong for trying to check in at the time we had booked for! We appreciate that there may be limited availability of rooms for early check in, but please a) make this clearer when booking, b) don't let the receptionist make us feel like we were in the wrong!! Also, upon reviewing the features, we noted barely any difference between a standard and superior room, so is essentially is a big rip off!! We also didn't get any slippers in our room...

Dear Lucy G., Thank you for taking the time to tell us about your experience at the Mercure Milton Keynes Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thusitha General Manager

Very poor hotel facilities however the staff did their best

Customer review rating 1.5/5

Jan W. Friends - 05/10/2021 Confirmed reviews ALL

No heating in the bedroom (staff tried their best) It just wouldn’t work Shower controls Stuck on scalding hot and could not be turned down Stains on the bed linen No hotel services available after 11 pm but no mention at booking in If we had been told then we would have arranged to go outside the hotel for evening entertainment Clean glasses were extremely difficult to obtain May I say to you if it wasn’t for your staff working so hard to paint over the cracks of a down trodden hotel we would have checked out, so pleased it was only for one night If you feel that it’s all down to customers not understand how you work try leaving instructions and information in the bedrooms ! One wonders what the group did when the hotels were closed ???

Dear Jan w., Thank you for taking the time to tell us about your experience at the Mercure Milton Keynes Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems you encountered and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thusitha General Manager

Wedding Anniversary dinner

Customer review rating 3.5/5

Diane C. Friends - 05/10/2021 Confirmed reviews ALL

Friendly welcome, comfortable room although freezing cold as no heating on. Food was average at dinner. Breakfast was fine

Dear Diane C., We very much appreciate your comments regarding your stay at the Mercure Milton Keynes Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have noted your comments as we continue to try and improve our offering. Thank you again for sharing your experience, and we look forward to hopefully welcoming you again very soon. Sincerely, Thusitha General Manager

All good Central to our requirements

Customer review rating 4.0/5

Mr D. B. Friends - 05/10/2021 Confirmed reviews ALL

Good. Disappointed with no restaurant in evenings. Clean room comfortable bed pleasant staff.

Dear Daniel B., We very much appreciate your comments regarding your stay at the Mercure Milton Keynes Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have noted your comments in helping us improve our offering and thank you again for sharing your experience. We look forward to hopefully welcoming you again very soon. Sincerely, Thusitha General Manager

Well located, lovely staff

Customer review rating 4.0/5

Peter D. Couples - 04/10/2021 Confirmed reviews ALL

Lovely staff

Dear Peter D., We very much appreciate your comments regarding your stay at the Mercure Milton Keynes Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to welcoming you again very soon. Sincerely, Thusitha General Manager

Well located friendly hotel

Customer review rating 5.0/5

Keith Couples - 04/10/2021 Confirmed reviews ALL

Excellent room, peaceful surroundings by the golf course and friendly staff.

Dear Keith J., We very much appreciate your comments regarding your stay at the Mercure Milton Keynes Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thusitha General Manager

Great Stay

Customer review rating 5.0/5

M. Business - 04/10/2021 Confirmed reviews ALL

Stay here regularly and never have any issues, staff are always welcoming and go the extra mile to make your stay a good one.

Dear Sharon M., We very much appreciate your comments regarding your stays at the Mercure Milton Keynes Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have noted your comments regarding the ground floor rooms and will ensure you are not provided a room within this area whilst we investigate this matter in more detail. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous ones. Sincerely, Thusitha General Manager

Lovely Hotel ,shame about the food

Customer review rating 4.0/5

John W. Friends - 28/09/2021 Confirmed reviews ALL

The hotel was of a good standard, the room was large enough, clean and quiet with a decent bathroom.. The receptionist, Natalie could not have been more friendly or helpful when checking us in. She sorted out a minor problem with the TV promptly without any bother. The public rooms and bar area were pleasant and comfortable and if the weather is good nice sitting out areas outside. The first night we booked for dinner. The service was slow and the food was at best mediocre. I don't know if this was because it was a Sunday but we didn't bother to eat there the next night. Breakfast was OK but nothing special. Overall this is a good hotel and it would be my first choice if I need a hotel in that area. I just wouldn't eat dinner there

Dear John W., Thank you for taking the time to tell us about your experience at the Mercure Milton Keynes Hotel. Although we are happy to hear you enjoyed the hotel, I am sorry that your experience within the restaurant did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please note, at present we are operating servicing of rooms after every second day. I apologise that this was not effectively communicated to you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thusitha General Manager

Well located to where I wanted to go abd good stay

Customer review rating 5.0/5

Anonymous Friends - 28/09/2021 Confirmed reviews ALL

Very nice hotel clean staff friendly

Dear Joanna S., We very much appreciate your comments regarding your stay at the Mercure Milton Keynes Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thusitha General Manager

Very comfortable room

Customer review rating 3.5/5

W. Couples - 27/09/2021 Confirmed reviews ALL

Lovely room, nice firm bed which was quite high which I found easier to get in and out. Friendly staff, disappointed that I had email reassuring me of early access to room (we had wedding) only to have to change in the toilets as our room wasn't ready before 2pm as promised. Breakfast was self service, but was very very busy (due to wedding) and was chaotic. Waiting for hot water, waiting for various food items... was not very impressed.

Dear Gayle W., Thank you for taking the time to tell us about your experience at the Mercure Milton Keynes Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thusitha General Manager

Good stay

Customer review rating 4.0/5

Malcolm W. Couples - 23/09/2021 Confirmed reviews ALL

All staff very friendly and helpful

Customer review rating 2.5/5

Anonymous Business - 23/09/2021 Confirmed reviews ALL

I have not stayed with you for a while after having a problem with my payment last time I stayed. Payment was taken twice and I wasted several calls and a visit to the hotel specifically to sort it out. I only got my second payment back after completing an application to my credit card provider. I stayed this week as frankly the alternative was not available. I stayed in room 160 this week. The furniture was very tired with the drawer in the dresser have seen better days and a wonky lampshade on the floor lamp. The usb charging point in the plug was not working. The room had a fusty smell. I usually get a drink voucher when I stay at Accor hotels, which I do regularly. I did not get one at this hotel. Looking for a positive the towels were lovely and soft.

Comfortable hotel with very accomodating staff.

Customer review rating 4.0/5

Julie G. Friends - 21/09/2021 Confirmed reviews ALL

We used this hotel for a visit to Bletchley Park, it is also very close to Silverstone. The staff could not have been more friendly and accommodating, nothing was too much bother for them.

Very average room, breakfast in the morning was shocking, had an uncooked egg that had a teaspoon of clear runny egg white on top that made me feel sick and sausages were hard and rubbery, not nice

Customer review rating 1.5/5

Anonymous Families - 18/09/2021 Confirmed reviews ALL

Very poor, I had been attending a wedding so to be awoken by the fire alarm next morning at 7am was not a great experience, was rather hoping for a lay in! I might as well have travelled back home after the wedding as breakfast was terrible too. I asked the chef about my undercooked egg and he said they always did that as usually they finish off under the lights keeping them warm! I asked about the fire alarm, somebody had showered leaving the door open, really? The receptionist said she couldn’t get to turn it off in time. I was actually awoken by the initial warning alarm which went on for about 30-40 seconds before the actual real alarm, my guess is that she wasn’t on reception where she was meant to be! Barely an apology on asking about it. I’d have had a better time at home, staying at a hotel is meant to be a lovely relaxing experience and a treat of breakfast cooked for you! I paid £125 for that horrible experience

Golf trip

TripAdvisor rating 5.0/5

roysutherland 27/08/2021 TripAdvisor review

I stayed here for two nights. The room was spacious with all expected facilities. It was clean and fully met my expectations. Its location was perfect for Woburn Golf Club, being right on the A5 road with easy access to our destination.

Dear Roy, Thank you for your lovely review. We're delighted to hear you enjoyed your stay and we're hopeful it resulted in a great golf game the next day. We look forward to hopefully welcoming you again very soon and wish you well in the meantime. MMK

Had a few issues at first but we left very happy

TripAdvisor rating 5.0/5

mattbroomes 27/08/2021 TripAdvisor review

Was impressed with the reception and look of the decor leading to the dining area. Very happy with the room except me & my dad noticed the tv remote was missing and when we switched to the hand shower was leaking a lot. Was told by the man at reception who we checked in with in the afternoon and saw in the morning that he would see to it. Both issues weren't sorted until we saw the manager a lady at the desk when checking out the morning after. She was very apologetic and friendly, she offered us a big discount which we didn't expect. So overall we had a nice experience there and after the discount in no way can complain lol. Would definitely stop again only 5 minutes away from my sister's house, thank you

Weekend away

TripAdvisor rating 5.0/5

j0hnb0y21 26/08/2021 TripAdvisor review

Staff really helpful efficient and courteous! Room was decorated to a high standard and was lovely and clean, very comfy bed. Breakfast could not be faulted good choice and high standard. Will definitely stay here again and very happy to recommend *****

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