ibis Styles London Gloucester Road 3 stars

Customer review rating (ALL Rating) 4.3/5 1,584 reviews

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Description

Hotel extras

  • Centrally located in Kensington - fantastic for shopping, restaurants and bars

  • Tastefully decorated rooms inspired by the London Underground

  • Close to the V&A Museum, Royal Albert Hall and Hyde Park

  • In-room temperature control for added comfort

  • Family-friendly Rooms & Pet Friendly

Our accommodation(s)

Hotel location

ibis Styles London Gloucester Road

110 Cromwell Road
SW74ES LONDON
United Kingdom

GPS:51.495113, -0.184307

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

LOBBY BAR

Relax and unwind in our cosy Lobby Bar, where an excellent choice of drinks and snacks are served throughout the day. The perfect spot for all occasions, open 24 hours for hotel guests.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,584 reviews

TripAdvisor Rating  4.0/5  465 reviews

Certificate of excellence 2024

Great location. Good stay

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

We enjoyed your stay. The breakfast is lovely and well stocked. The reception area personal and unique. Very good service. Rooms are very small and the window did not open.

Well located

Customer review rating 4.0/5

Peter Solo - Confirmed reviews ALL

I stayed for 5 nights and found the hotel to have reasonably priced rooms for central London and great staff . The rooms though smallish were adequate and very functional. I had the breakfast package included and found it surpassed my culinary needs for that meal. Times were great 6-10 on weekdays and 7-11 on the weekends. There were several good restaurants in the area the best being Steak & Co and Pizza Express.

Perfect stay

TripAdvisor rating 5.0/5

Vandana K Couples - TripAdvisor review

This was our second time here. Initially we booked only for two nights but with time we ended up booking our entire time in London with them. The room was spacious n beautiful. Clean and just perfect. The staff was very helpful n courteous a special shout out to two sweetest and most helpful girls Sophie and walusha. Apart from our short chit chats the girls went out of the way to be the kindest n most helpful. Perfect place for family ,solo or just couple stays and great connections the underground is a min walk away.

Dear Vandana, Thank you very much for your kind review. We are truly happy to hear that your stay with us was up to your satisfaction. We are thrilled that you found the room to be spacious, well-kept, and beautifully appointed. Our team strives to provide rooms that not only reflect the unique charm of our hotel but also offer a comfortable and inviting atmosphere for our guests. It is great to know that you felt supported by our attentive and friendly staff, and we will certainly pass your kind words along to Sophie and Walusha. Their dedication to guest service is indeed a testament to our team's commitment to excellence. Furthermore, we are pleased that our prime location, just a stone's throw from the Gloucester Road tube station, contributed positively to your London experience, making it convenient for you to explore the city. It would be a pleasure to welcome you back. Best wishes, ibis Styles London Gloucester Road Team

Misleading room and unacceptable

Customer review rating 0.5/5

Craig G. Solo - Confirmed reviews ALL

The room is I was given (510) was clearly a converted attic. The room was so small the bed didn’t fit, I had to bend over to access the room and I couldn’t shower or go to the toilet probably because of the angle of the roof. How anyone in management could even allow this to be a room is unbelievable. As a Accor member I was shocked this is what I was offered. Having booked this room over a month before arriving, I feel like the room that was advertised when I was booking was the one I should have received. I have and will be continuing with my complaint as I was extremely mislead when booking. I encourage upper management of Accor to physically view this room to understand how much of a joke it is.

Super Staff and location. Absolutely Gem of a hotel.

TripAdvisor rating 5.0/5

varunkochar Couples - TripAdvisor review

Staying here for the second time nearly a year later. What a hotel and location. I first booked for three nights and then another two nights. I went away for a day and then again booked three nights. Made this my central hub to work around the UK. Its location and friendly staff make this an absolutely the gem. The staff is fabulous to say the least. Sophie and Walusha are superstars. They took extra care for my requests and went out of the way to cater to a requirement. Makes me a long stayer here for the indefinite future. The rooms are superb safe and quite economical for what it offers. Rooms sizes are much more generous than the usual London pricey offerings. It has a cute bar and a small breakfast place. Average breakfast but it is what it is. The neighbour hood offers dozens of fabulous places. The Gloucester Road is across the street so a no brainer for literally every line. Super convenient and once again a special shoutout to Sophie and Walusha. I am now willing to commit to staying here for 30-40 nights a year which is what I usually book in London every year for the last twenty years and possibly then next twenty. 😊 Much recommended.

Dear Varun, Thank you very much for this kind review of your recent stay. We are honored by your kind words and thrilled that you consider our hotel as a central hub for your visits to the UK. We are delighted that you appreciated our attentive staff, notably Sophie and Walusha, and found the location of ibis Styles London Gloucester Road to be ideal for your needs. Our team takes great pride in offering exceptional service, and it's heartwarming to hear that their efforts have made a lasting impression. It's also wonderful to know that you enjoyed the unique charm of our rooms, which are designed with a nod to the London Underground, and found them to be a good value in the heart of London. While our bar may be quaint and our breakfast offerings modest, we are happy that the surrounding neighborhood provides a variety of excellent dining options, enhancing your stay with us. Your willingness to commit to numerous future stays is the highest compliment we could receive, and we eagerly anticipate your next visit. We look forward to seeing you again soon. Best regards, ibis Styles London Gloucester Road Team

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Other web-users rate our hotel

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  • 347 reviews 9/10 Vibe

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