ibis Styles London Gloucester Road Hotel 3 stars

Holiday in London

A relaxed, but professional atmosphere. The Room was clean, well maintained, quiet and functional. Hard pillows are the only negative I can think to mention. We hit the continental style breakfast at a pretty busy time, but the polite staff were constantly replenishing the food, so it was no bother. The location was brilliant. Close the the Royal Albert Hall, which was the main reason I chose it, but it is also very convenient for the Underground, museums, pubs, cafes, restaurants and a Waitrose. Only a short walk to nice shops, and quite lovely going for a quiet walk around some of the beautiful residential streets in the area. Would happily use the hotel again.

Hotel is very conveniently located, close to tube station, grocery, restaurants, museum etc. Great staff, very friendly. Room very functional, good size bathroom.

Great location. A few minutes walk to Natural history museum. Lovely style good service, busy but nice continental breakfast.

Unfortunately the lift was inactive but the staff went out of their way lifting our luggage up the stairs to our room and then back down on our departure. We are elderly and can't thank them enough. I would also like to point out that the lighting in the rooms is insufficient - ot was very difficult to see when trying to read, put make u p on etc.

Great stay! Friendly staff, good size room, nice lobby and excellent location.

Lift out of commission, second lift only held two (despite the notice) and one with luggage resulting in lengthy wait times. Second lift malfunctioned next morning. Room cleanliness was not great.

2nd time we have visited this hotel. Both visits have been really good. The rooms are clean and comfortable and the quality of the breakfast is superb. It was lovely on both visits to be greeted at breakfast by Sun Fung who is constantly cheerful, helpful and hardworking, a credit to your hotel. There now seems to be a policy of only providing one pillow each. My husband and I are over 70 and would prefer not to have to request a second pillow.

We had a lovely twin room, nicely decorated, clean and comfortable. We were able to adjust the heating easily and the shower worked well. Extra pillows were provided for us as soon as they were requested. We loved the outdoor space this room had, even though we didn’t have time to use it. The hotel was just around the corner from the underground station and had restaurants and supermarket close by. Staff were very helpful and Guiliana in the dining room impressed with her work keeping the tables cleared and helping residents.

Hotel was great. However, main lift broken for entire stay. Breakfast on Friday was terrible. Not enough food to even make a breakfast. Subsequent days were better, but my partner refused to go to breakfast after Friday

Stayed here here previously before refurb and as we were flying from Heathrow knew there was only one choice as hotel very good and opposite Gloucester Road Tube station. We were not disappointed. Had a lovely quiet room overlooking communal gardens at rear. Refurbishment with Tube theme very good. Lots of quirky touches. Then after a decent night's sleep we went for the very good breakfast we know they do and still did and we were delighted to see that "Sun" the lady who organises breakfast was still there and she remembered us even though it is well over a year since we were there. Lovely to catch up with her. Easy checkout and we could leave our bags for day until time for airport

The room was confortable and the staff was friendly and polite. I also satisfied delicious breakfast. I want to stay again.

Good location and Good service

Good location. Friendly & helpful staff. Room tight on space. Breakfast a scrum-down - limited seating, staff struggled with demand [Fri-9am], had to wait for food to be replenished, food good when you could get it. Unbelievable how people behave in this situation, you'd think they were going to starve. Move the toaster to a quiet corner, current position causes congestion, therefore blocking access to food items in that area.

Me and my partner were staying after a New Year’s Eve party. I loved the hotel but the room took hours to warm up to the point we didn’t have to sit under the duvet anymore. The reception staff did adjust the central settings as it was set to fan but it took ages. Other than the heat initially it was brilliant