ibis Styles London Gloucester Road 3 stars

Customer review rating (ALL Rating) 4.2/5 1,196 reviews

Hotel extras

  • Centrally located in the heart of Kensington

  • Fully renovated rooms inspired by the London Underground

  • Close to the V&A Museum and Natural History Museum

  • In-room temperature control

  • An ALLSAFE Bureau Veritas Certified & Cashless Hotel

ALLSAFE approved hotel

Hotel location

ibis Styles London Gloucester Road

110 Cromwell Road
SW74ES LONDON
United Kingdom

GPS:51.495113, -0.184307

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

LOBBY BAR

LOBBY BAR SERVICE HANDLED BY RECEPTION SNACKS AND DRINKS SERVED THROUGHOUT THE DAY

Our accommodation(s)

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,196 reviews

TripAdvisor Rating  4.0/5  330 reviews

Well located, spotlessly clean, super friendly staff, delicious breakfast

Customer review rating 5.0/5

Christina G. Families - Confirmed reviews ALL

This is a real gem. Excellent value for money. Our only comment is please increase the water pressure in the shower

Good stay, great staff

Customer review rating 4.0/5

J. Solo - Confirmed reviews ALL

All the staff were a highlight; always eager, keen, and helpful! The location is also great The room was very tidy and cleaned well

Dear STRANG J., We very much appreciate your comments regarding your stay at the ibis Styles London Gloucester Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great location. Fab Tube theme throughout the hotel.

Customer review rating 4.0/5

St Couples - Confirmed reviews ALL

Our double room was tiny - with bed against the wall but it was fine for the night and we loved the tube themed decor throughout the hotel. Location was great and easy to get around from. Staff friendly too.

Dear Sarah, Thank you for taking the time to share your review. We are glad that you found our location to be convenient. However, we regret that for the date you arrived, we weren't able to offer you a bigger room within your room type. Your kind words about our team are a reward and an incentive for us to uphold our high standards. We hope to welcome you back in the future. Kind regards, Patricia Cabrera, Assistant General Manager

Good location and value for money but needs improvement

Customer review rating 3.5/5

Onur Ö. Couples - Confirmed reviews ALL

The hotel is in a very good location and delivers a very good value for the price. But there were a few issues with our room on the 5th floor. The water pressure was VERY low. The taps and other metal surfaces were corroded and needs changing urgently. The walls are also thin to the degeee that you can clearly hear other rooms.

Dear Onur, Thank you for reviewing your stay at our hotel. It is rewarding to know that you appreciated our competitive rates. However, we are sorry that you were not entirely satisfied with your recent experience and will be reviewing your comments as we endeavour to better meet the needs of our guests. We look forward to pleasure of welcoming you back in the future. Best wishes, Patricia Cabrera, Assistant General Manager

Clean and comfortable room

Customer review rating 4.0/5

Joel Couples - Confirmed reviews ALL

The room was very clean and cosy, and the shower had great water pressure and temperature control. Cannot fault the room but the only criticism is that the check out time given by staff once at the hotel differed from what was advertised on Accor which is disappointing.

Dear Joel, Thank you for your feedback. We are glad you enjoyed your time with us, and we have taken on board your comment. We take into consideration every comment we receive from guest, so after reading yours, we couldn't do any other thing that to investigate to see what happened to ensure we improve. From the records of your stay, we can see that your check-out time was few minutes past 5pm, complying with the Check-out time for the Day-use bookings, 5pm. If you'd like to discuss any further, please do not hesitate in contacting me directly to my email hb… It would be a pleasure to welcome you again. Best wishes, Patricia Cabrera, Assistant General Manager

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Other web-users rate our hotel

  • 1,187 reviews 9.8/10 Location
  • 1,501 reviews 5.7/10 Room
  • 1,176 reviews 8.5/10 Service
  • 25 reviews 8.6/10 WiFi
  • 606 reviews 6.6/10 Cleanliness
  • 540 reviews 7.4/10 Breakfast
  • 358 reviews 6.8/10 Amenities
  • 354 reviews 8.9/10 Vibe

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