ibis Styles London Gloucester Road

Getting from LHR to the hotel could not be easier on the Picadilly Line. Just get a ticket or Oyster card and hop on the London Underground. Get off at Gloucester Road, walk across the street and up half a block and you are there. The room is small, but it had everything we needed and was spotlessly clean. Checkin was super easy. We had an early flight and so got an early check in. There are restaurants in the area and getting to everything in London was easy. The big plus here is that you also get breakfast. Mina and the girls working with her were wonderful. They were personable and very helpful. The food was what you would expect--meats, cheese, croissants, etc. I'd definitely stay here again.

Things started really badly. They could not provide room keys due to an IT fault which had apparently been going on for 2 or 3 days. We were told the only option was to download the Accor app. It was only once I'd done it that they told me they do have free WiFi! As it still wasn't providing a key, they kept insisting we needed to change the password etc. After 25 minutes we said we'd had enough so they agreed to manually let us into our room. Once in the room it became apparent that the app had a fault on it meaning we had wasted our time (and data). The room itself was cleanish and the bed was very comfortable. The miniscule bathroom was badly designed (in my opinion) with large sink which practically overhangs the loo. Poor quality, meagre flow shower. Basically feel that £220 was not well spent :(

Very small bedroom. Should have been a single not a double.

Overnight stay for a work event at short notice. The price was good for this location, via the app. The room isn’t huge but is well equipped, quiet (despite facing the road), with a nice bathroom. Nice breakfast with good coffee 😀 Thanks!

I had a great stay! The staff was very friendly. I met 5 staff members over my 3 day stay and all were incredibly friendly and helpful, especially Erick, whom I met both checking in and checking out. The rooms were small but efficient, and extra clean. The woman who worked the breakfast area (I fortunately I can’t remember her name, but she is Portuguese) was such a joy to talk to. Breakfast was filling and had both wholesome and indulgent options. I would definitely stay here again on any future visit to the UK.