ibis Styles London Gloucester Road Hotel 3 stars

TripAdvisor rating 4.0/5 144 reviews
ibis Styles London Gloucester Road
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Hotel extras

  • Centrally located in the heart of Kensington

  • Fully renovated rooms inspired by the London Underground

  • Close to the V&A Museum and Natural History Museum

  • In-room temperature control

  • Continental buffet breakfast included in room price

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
Catering
  • Breakfast included in the price
  • 1 bar(s)

Hotel location

ibis Styles London Gloucester Road

110 Cromwell Road
SW74ES
london
united kingdom

Check-in from 14h00

Check out up to 12h00

  • BUS 74 :   74 COLLINGHAM ROAD

  • GLOUCESTER ROAD STATION :   CIRCLE DISTRICT

  • By plane

    HEATHROW At 22.53km / 14 miles

  • By plane

    LONDON HEATHROW At 16km / 9.94 miles

  • By train

    PADDINGTON At 4.83km / 3 miles

GPS :51.495113, -0.184307

Our accommodations

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

The Double

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

The Duet

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

The Double Room with (and extra) view

  • Max. number of persons: 2

The Works

  • Max. number of persons: 3

Our restaurants and bars

LOBBY BAR

Photo non contractuelle / Strictly non binding

LOBBY BAR SERVICE HANDLED BY RECEPTION SNACKS AND DRINKS SERVED THROUGHOUT THE DAY

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Styles London Gloucester Road

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

1,999 reviews

tripadvisor

TripAdvisor Rating 4.0/5

144 reviews

8/10

Customer review rating 4.1/5

Jackie E. Friends - 02/12/2019 Confirmed reviews ALL

Excellent location for our visit. Friendly check in. Staff had kindly decorated room for my friends birthday. Quiet for sleeping. Breakfast was good, although the breakfast area would benefit from another drinks machine to prevent queuing. Staff quick at clearing and wiping tables. Towels in bathroom need to be of better quality.

Dear Jackie E., Thank you for booking with us. I am glad to know that you enjoyed your stay at our hotel. We will definitely keep your advice about the coffee machine and the towels into account. Sincerely, Hassani Abdulahi Mgoya Guest Experience Coordinator Ibis Styles London Gloucester Road

Great short stay

Customer review rating 4.1/5

May Couples - 30/11/2019 Confirmed reviews ALL

Small room, small dobbel bed, great shower/ bathroom A little bit noisy if you have a Room facing Cromwell Road. OK breakfast, Good coffee The staff was very kind and serviceminded.

Dear May, Thank you for choosing our hotel. We hope that you will consider staying with us again in the future. Sincerely, Hassani Abdulahi Mgoya Guest Experience Coordinator Ibis Styles London Gloucester Road

Office

Customer review rating 4.1/5

Anonymous Couples - 29/11/2019 Confirmed reviews ALL

A nice stay at your hotel. One minus: There was not comming mush wather out of the shower, so it took a long time to take a shower.

Dear guest, Thank you for booking with us. We apologise for the issue. We will investigate the matter. Thank you again for your feedback. Sincerely, Hassani Abdulahi Mgoya Guest Experience Coordinator Ibis Styles London Gloucester Road

Satisfactory

Customer review rating 4.1/5

Sonja W. Couples - 27/11/2019 Confirmed reviews ALL

Staff friendly, rooms tiny. The direct lift was under maintenance so it was like a maze trying to find the operational one. Only complaint was coming back in the evening we were unable to get a white coffee from reception, only black, white is only served at breakfast !?

Dear Sonja W., Thank you for choosing the Ibis Styles London Gloucester Road,. Apologies for the inconvenience caused by the lift. Our espresso coffee machine at reception is available 24 hours whereas the one that makes lattes, cappuccinos, macchiatos etc. is available during breakfast time. We are glad that you appreciate the friendliness of our staff. We wish you a good festive season. Sincerely, Hassani Abdulahi Mgoya Guest Experience Coordinator

Went above and beyond!

Customer review rating 4.1/5

Kelly Families - 27/11/2019 Confirmed reviews ALL

I notified the hotel that during our stay my son would have his 4th birthday. When we got back in the evening there were balloons, a little cake, a card and a little gift! He was a very happy boy and we thought that was such a lovely touch to his birthday trip! The staff were very friendly and accommodating, we will definitely be staying there again and recommend it!

Dear Kelly, What a pleasure to receive your feedback! We always try to make the time that our guests spend with us something to remember. That is why we are super happy to know that you and your now 4 years old boy enjoyed being here. We truly value the kind words that you used for our staff. The whole team wishes you a lovely festive season! Warm regards, Hassani Abdulahi Mgoya Guest Experience Coordinator Ibis Styles London Gloucester Road

good experience

Customer review rating 4.1/5

Ursula S. Friends - 25/11/2019 Confirmed reviews ALL

friendly, efficient and competent staff, good location, i enjoyed my stay at the ibis styles gloucester road

Dear ursula s., It is always a pleasure to have you with us! The whole team wishes you a lovely festive season and hopes to see you again soon :) Sincerely, Hassani Abdulahi Mgoya Guest Experience Coordinator Ibis Styles London Gloucester Road

Friendly, warm and welcoming

Customer review rating 4.1/5

Caroline B. Friends - 25/11/2019 Confirmed reviews ALL

Everything from the welcome at reception, service at the bar, selection at breakfast, and the room was excellent. The farewell, one of the customer experiences I always I make a point of noticing, was professional and friendly. This was our second stay and we will definitely be booking again.

Dear Caroline B, Thank you for choosing us again. Your review perfectly describes our work ethic and team spirit. From the moment you step inside the hotel until the moment you leave, our staff are there to help and look after you. It is great to know that your departure was as warm as your arrival! Looking forward to your next visit. Sincerely, Hassani Abdulahi Mgoya Guest Experience Coordinator Ibis Styles London Gloucester Road

Felt like home

Customer review rating 4.1/5

Mary Couples - 25/11/2019 Confirmed reviews ALL

Extremely welcoming, staff couldn't do enough to help, absolutely loved our room overlooking a garden. I never thought I'd sleep in a hotel on Cromwell Road and wake to the sound of birdsong!

Dear Mary, Your review made our day! It is lovely to receive your comments and read about your impressions after your stay with us. What a nice surprise you had, and what a nice encouragement to our team you provided! Looking forward to welcoming you back again. Sincerely, Hassani Abdulahi Mgoya Guest Experience Coordinator Ibis Styles London Gloucester Road

Pleasant experience

Customer review rating 4.1/5

Il Friends - 25/11/2019 Confirmed reviews ALL

Fantastic location close to transport, friendly and modern environment, helpful staff all the time, clean and quiet room, comfortable bed, very good technical support (fast chargers etc), lovely balcony. However limited storing space and not enough towels (1 item per person) although the staff provided us with extra towels as soon as requested. Certainly recommended

Dear IL, It is a pleasure to receive your very detailed review today! We appreciate your comments about the storing space and the towels. I am sure that your feedback will help us improve the overall experience for our guests. Best regards, Hassani Abdulahi Mgoya Guest Experience Coordinator Ibis Styles London Gloucester Road

great location and good value for money

Customer review rating 4.1/5

Amanda W. Friends - 25/11/2019 Confirmed reviews ALL

Generally good value for money Clean room

Dear Amanda W., Thank you for choosing us! We wish you a lovely day. Sincerely, Hassani Abdulahi Mgoya Guest Experience Coordinator Ibis Styles London Gloucester Road

Simple hotel, good location

Customer review rating 4.1/5

T. Couples - 25/11/2019 Confirmed reviews ALL

Hotel was in a great location for us. Room small, but bathroom great, really clean and newly renovated. Whole hotel London Underground themed which was fun. Lift out of order, lots of walking along narrow corridors to get to our room. Breakfast area way too small at peak time on Saturday.

Dear T., Thank you for your feedback. It is nice to know that you liked the location and decor throughout. Please allow us to apologise for the inconvenience encountered at breakfast. Once again thank you for sharing your thoughts with us. Sincerely, Hassani Abdulahi Mgoya Guest Experience Coordinator Ibis Styles London Gloucester Road

An enjoyable stay

Customer review rating 4.1/5

Marion Business - 25/11/2019 Confirmed reviews ALL

The hotel is really easy to find, the staff very friendly and efficient. The room was a little bit smaller than expected but still sufficient for a short stay. Breakfast is great ! The bathroom could have been cleaner but was still acceptable. No hair-dryer though.

Dear Marion, We are glad that you chose us for your days in London. Thank you for kind words about the staff and breakfast! We will look into your comments regarding the bathroom and the hair-dryer (which you should always be able to find inside the cupboards). It was a pleasure looking after you! Sincerely, Hassani Abdulahi Mgoya Guest Experience Coordinator Ibis Styles London Gloucester Road

Business trip

Customer review rating 4.1/5

M Business - 24/11/2019 Confirmed reviews ALL

Overall kind and friendly staff. Only issue: noise in the room facing the street (windows do not close in a proper way to isolate from the outside). I asked to change and also in the room on the back engine outside.

Dear M, We truly value your comments regarding your time at our hotel. We regret that your stay with us was spoiled by those issues. We hope that you will give us the chance to turn an average experience to a great one. Thank you again for sharing your experience. Sincerely, Hassani Abdulahi Mgoya Guest Experience Coordinator Ibis Styles London Gloucester Road

Nice location and hotel

TripAdvisor rating 4.0/5

Alinemeira Couples - 23/11/2019 TripAdvisor review

The room is spacious, comfortable and clean. The hotel decoration is modern and cool. The staff is attentive and helpful. The breakfast is very good although its place is very small and full. The location is really good close to parks, restaurants and great museums.

Dear Alinemeira, Thank you for review. We are glad that the cleanliness of the room and the attentiveness of our staff were top service. We regret however that breakfast room got very busy at peak time. Our staff do their best in order to run the service in a smooth way. We hope that you will choose the Ibis Styles London Gloucester Road again in the future. Sincerely, Hassani Abdulahi Mgoya Guest Experience Coordinator

Great staff, loverly interesting hotel in a good location.

Customer review rating 4.1/5

Richard B. Couples - 21/11/2019 Confirmed reviews ALL

Picked this hotel due to its proximity to the Royal Albert Hall and for that it was great. All teh staff we dealt with be they at "reception" in the breakfast room or just in the corridors were friendly polite and welcoming. Even the painters doing the decorating were very polite. The room was on the small side, which Ive come to expect for London, but it was adequate and the bed was very comfortable (though extra pillows would have been nice). I was pleasantly surprised by the quality of breakfast. Bread and pastries where all fresh and fruit looked good. I also like the underground style. Quirky and different. Nice.

Dear Richard B., It is great to receive your feedback. We appreciate all your positive comments, especially the ones about the staff. It is also nice to know that breakfast not only met but also exceeded your expectations! It was a pleasure to look after you during your stay at the Ibis Styles London Gloucester Road. Sincerely, Hassani Abdulahi Mgoya Guest Experience Coordinator

Cosy welcoming convenient

Customer review rating 4.1/5

Elizabeth N. Families - 19/11/2019 Confirmed reviews ALL

Lovely hotel, great location near tube station, natural history, science and V&A museums. Staff were really friendly and helpful. Rooms have everything you need.

Dear Elizabeth N., Your review could not make us happier! We are glad that you chose the Ibis Styles London Gloucester Road. Sincerely, Hassani Abdulahi Mgoya Guest Experience Coordinator

Kind staff in a beautiful hotrl

Customer review rating 4.1/5

Anonymous Families - 17/11/2019 Confirmed reviews ALL

We arrived pretty late but were received warmly. The no desk check in is unexpected and a bit uncomfortable as we were just standing there. However, one of the staff come up to us to talk with us while we waited. They even took our luggage up for us! The room was great, nice size and pleasantly decorated. The chocolates were a great touch, thank you! The only thing missing was a bar in the bathroom to hang up the towels.

Dear guest, We are pleased to receive your feedback. At our hotel we have indeed decided to adopt an open style of reception. In this regard we truly value your comments as they will help us improve the overall guest experience. I am glad that we did a good job looking after you :) We hope to be again your choice in the future. Sincerely, Hassani Abdulahi Mgoya Guest Experience Coordinator Ibis Styles London Gloucester Road

Fabulous

Customer review rating 4.1/5

Bartul Families - 13/11/2019 Confirmed reviews ALL

Absolutely fantastic

Dear Bartul, We are pleased to receive your feedback which could not make us happier. Thank you for choosing us. Sincerely, Hassani Abdulahi Mgoya Guest Experience Coordinator Ibis Styles London Gloucester Road

Great Concept with an amazing location

TripAdvisor rating 4.0/5

K3746NIsami Business - 13/11/2019 TripAdvisor review

+ Lovely interior design mimicking London transport + Very helpful and friendly staff + Excellent location a stone away from the Gloucester Road station + Very comfortable stay - Breakfast could include more variety from one day to another - Some rooms are tiny - One of the elevators wasn't working

Dear K3746NIsami, We appreciate your very detailed review. It is important for us to take note of the downsides, as they highlight the areas where we can improve. We are glad that you chose us. Sincerely, Hassani Abdulahi Mgoya Guest Experience Coordinator Ibis Styles London Gloucester Road

Simple and fast

Customer review rating 4.1/5

Yvesd Couples - 10/11/2019 Confirmed reviews ALL

Nice little clean room and breakfast available. Nothing more needed.

Dear YvesD, Thank you for staying with us. I am glad that your expectations were met during your experience at our hotel. Sincerely, Hassani Abdulahi Mgoya Guest Experience Coordinator
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