ibis Styles London Gloucester Road Hotel 3 stars

TripAdvisor rating 4.0/5 175 reviews
ibis Styles London Gloucester Road
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Hotel extras

  • Centrally located in the heart of Kensington

  • Fully renovated rooms inspired by the London Underground

  • Close to the V&A Museum and Natural History Museum

  • In-room temperature control

  • Continental buffet breakfast included in room price

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
Catering
  • Breakfast included in the price
  • 1 bar(s)

Hotel location

ibis Styles London Gloucester Road

110 Cromwell Road
SW74ES
london
united kingdom

Check-in from 14h00

Check out up to 12h00

  • BUS 74 :   74 COLLINGHAM ROAD

  • GLOUCESTER ROAD STATION :   CIRCLE DISTRICT

  • By plane

    HEATHROW At 22.53km / 14 miles

  • By plane

    LONDON HEATHROW At 16km / 9.94 miles

  • By train

    PADDINGTON At 4.83km / 3 miles

GPS :51.495113, -0.184307

Our accommodations

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

The Double

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

The Duet

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

The Double Room with (and extra) view

  • Max. number of persons: 2

The Works

  • Max. number of persons: 3

Our restaurants and bars

LOBBY BAR

Photo non contractuelle / Strictly non binding

LOBBY BAR SERVICE HANDLED BY RECEPTION SNACKS AND DRINKS SERVED THROUGHOUT THE DAY

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Styles London Gloucester Road

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

2,107 reviews

tripadvisor

TripAdvisor Rating 4.0/5

175 reviews

Nice Hotel

TripAdvisor rating 4.0/5

Anuchka 25/01/2020 TripAdvisor review

Stayed at this hotel for location as really very handy for Heathrow and all in all quite central. The hotel is in good decorative condition - with the reception area particularly attractive and comfortable. The rooms - many of which are on a busy road were well insulated and there was hardly any noise. The real stars of the hotel are the staff - a young team, which were each and everyone very helpful and accommodating. I was particularly impressed with Hassani - who was stylish, fun, efficient and took great care of my stay - Thank You Hassani - The breakfast was continental - quite good - although busy and not very much space - was well organised well by Guiliana who did a good job in keeping everyone happy. All in all an enjoyable stay.

Dear Anuchka, Thank you for your kind review. It is a pleasure to know that you felt looked after. We would like to thank you sincerely for mentioning the members of the team that have helped make your stay memorable. We enjoyed make you feel welcomed while here with us. The real stars of the hotel are guests like you. Best regards, Hassani Abdulahi Mgoya Guest Experience Coordinator Ibis Styles London Gloucester Road

Very good stay, nice hotel but needs to check bed more often

TripAdvisor rating 4.0/5

williampU9875UD Couples - 24/01/2020 TripAdvisor review

Good stay at this hotel, the employees were kind and available at any time. The location is perfect for a trip in london. Breakfast was really good. However i found that my bed sheets had spots (i dont what that was, maybe blood?)

Dear williampU9875UD, Thank you for sharing your positive thoughts and also concerns with us. Please be assured that this is not reflective of our cleanliness standards. Also feel free to email any more details about your stay using hb1c5-fo@accor.com, in order for us to be able to better investigate the issue. Thank you for the kind words about our staff and breakfast. Sincerely, Hassani Abdulahi Mgoya Guest Experience Coordinator Ibis Styles London Gloucester Road

One of our favourites!

Customer review rating 4.1/5

Lyn Couples - 22/01/2020 Confirmed reviews ALL

Have stayed with Ibis Styles before, but chose this one because we were going to the Royal Albert Hall. Great location - 2 minutes from Gloucester Road tube and right next to a bus stop! Welcoming staff, comfortably room & bed and a great continental breakfast - all as we have come to expect from this brand. The refurbishment has kept the character of the building, which was lovely to see. The communal areas were spotless at all times. The main lift was out of action, but we were directed to the second lift as we checked in - so no problem there! If I was being really picky, I would say that there was quite thick dust on the edge of the tiles in the bathroom - but that is the only negative and a bit of dust above head height wasn't a major issue for us. All in all a great stay and we can't wait to go back!

Dear Lyn, Thank you for choosing the Ibis Styles London Gloucester Road for your night at the Royal Albert Hall. I am glad to know that you were warmly welcomed by the staff and that you were not disappointed at breakfast. Thank you also for providing us with a feedback in regard to the cleanliness of the tiles in the bathroom. We will make sure to keep this aspect into consideration for the future. We look forward to seeing you again. Sincerely, Hassani Abdulahi Mgoya Guest Experience Coordinator Ibis Styles London Gloucester Road

Good stay

Customer review rating 4.1/5

S. K. Families - 21/01/2020 Confirmed reviews ALL

We were initially disappointed to find that the lift was inoperative. We are elderly and wondered how we were going to get our luggage up the stairs but the staff were wonderful and took our cases up for us and also down again when we were leaving. We were upgraded to a lovely room with a balcony. Our only other complaint is the lighting in the room. It was very dim and it was difficult to read and also hard to see how to put ones makeup on and also to see when trying to find things in our cases.

Dear S. K., Thank you for sharing your thoughts. It is always nice to help our guests and also upgrade the reservations whenever possible. I am sorry that you experienced troubles with the lighting in your room. We are thankful for your feedback in this regard. Sincerely, Hassani Abdulahi Mgoya Guest Experience Coordinator Ibis Styles London Gloucester Road

Warm Welcome

Customer review rating 4.1/5

Anonymous Couples - 21/01/2020 Confirmed reviews ALL

It was my husband's 40th so I organised a surprise trip to London. The hotel was amazing and even had balloons, little cake, cars and bubbles in the room when we arrived. The staff are super friendly and I'd highly recommend a stay here. Great location too!

Dear guest, Thank you for letting us know about your recent surprise trip to London for your husband 40th. We love your words about our hotel and really appreciate you recommending us! Best regards, Hassani Abdulahi Mgoya Guest Experience Coordinator Ibis Styles London Gloucester Road

Satisfying stay

Customer review rating 4.1/5

Greg Solo - 21/01/2020 Confirmed reviews ALL

Holiday in London

Dear Greg, Thank you for choosing the Ibis Styles London Gloucester Road. Best regards, Hassani Abdulahi Mgoya Guest Experience Coordinator Ibis Styles London Gloucester Road

Good location, friendly staff

Customer review rating 4.1/5

Mel, C. Friends - 20/01/2020 Confirmed reviews ALL

A relaxed, but professional atmosphere. The Room was clean, well maintained, quiet and functional. Hard pillows are the only negative I can think to mention. We hit the continental style breakfast at a pretty busy time, but the polite staff were constantly replenishing the food, so it was no bother. The location was brilliant. Close the the Royal Albert Hall, which was the main reason I chose it, but it is also very convenient for the Underground, museums, pubs, cafes, restaurants and a Waitrose. Only a short walk to nice shops, and quite lovely going for a quiet walk around some of the beautiful residential streets in the area. Would happily use the hotel again.

Dear Mel, C. A big thank you for booking with us. I am glad to know that your stay at our hotel did not disappoint. We appreciate your exhaustive feedback. What we aim for is indeed a professional yet relaxed and informal environment, where our guests can feel at home. We would be delighted to welcome you back in the future. Sincerely, Hassani Abdulahi Mgoya Guest Experience Coordinator Ibis Styles London Gloucester Road

great location, friendly staff, exceptional value

Customer review rating 4.1/5

Chanida S. Families - 20/01/2020 Confirmed reviews ALL

Hotel is very conveniently located, close to tube station, grocery, restaurants, museum etc. Great staff, very friendly. Room very functional, good size bathroom.

Dear Chanida S., Thank you for the feedback. We appreciate all your positive comments and hope to see you again soon! Sincerely, Hassani Abdulahi Mgoya Guest Experience Coordinator Ibis Styles London Gloucester Road

Will be back.

Customer review rating 4.1/5

June Families - 20/01/2020 Confirmed reviews ALL

Great location. A few minutes walk to Natural history museum. Lovely style good service, busy but nice continental breakfast.

Dear June, Thank you for booking with us. I am glad that the location was great for your visit to the Natural History Museum. It is also nice to know that you liked the style and that the service provided during your stay was good. Sincerely, Hassani Abdulahi Mgoya Guest Experience Coordinator Ibis Styles London Gloucester Road

Great staff

TripAdvisor rating 4.0/5

Shezke Family - 17/01/2020 TripAdvisor review

Unfortunately the lift was inactive but the staff went out of their way lifting our luggage up the stairs to our room and then back down on our departure. We are elderly and can't thank them enough. I would also like to point out that the lighting in the rooms is insufficient - ot was very difficult to see when trying to read, put make u p on etc.

Dear Shezke, Thank you for your review. Our staff indeed were and are happy to help. It is our pleasure to make our guests feel at home. We apologise for the trouble encountered with the lighting in your room. We appreciate this feedback and will take the proper actions. Thank you again for booking with us. Sincerely, Hassani Abdulahi Mgoya Guest Experience Coordinator Ibis Styles London Gloucester Road

Ibis Gloucester Rd Jan 2020

Customer review rating 4.1/5

Ns Business - 16/01/2020 Confirmed reviews ALL

Great stay! Friendly staff, good size room, nice lobby and excellent location.

Dear NS, Thank you for sharing your very positive feedback with us. We hope you will have more pleasant stays with us in the future. Sincerely, Hassani Abdulahi Mgoya Guest Experience Coordinator Ibis Styles London Gloucester Road

Average

Customer review rating 4.1/5

Anon Couples - 16/01/2020 Confirmed reviews ALL

Lift out of commission, second lift only held two (despite the notice) and one with luggage resulting in lengthy wait times. Second lift malfunctioned next morning. Room cleanliness was not great.

Dear Anon, Apologies for the issues experienced, in regard to the lift and especially the cleanliness of the room. This is now being looked into. We hope that you will give us the chance to provide a better service in the future. Sincerely, Hassani Abdulahi Mgoya Guest Experience Coordinator Ibis Styles London Gloucester Road

Excellent 2 night stay

TripAdvisor rating 4.0/5

Trevor36 Couples - 16/01/2020 TripAdvisor review

2nd time we have visited this hotel. Both visits have been really good. The rooms are clean and comfortable and the quality of the breakfast is superb. It was lovely on both visits to be greeted at breakfast by Sun Fung who is constantly cheerful, helpful and hardworking, a credit to your hotel. There now seems to be a policy of only providing one pillow each. My husband and I are over 70 and would prefer not to have to request a second pillow.

Dear Trevor36, Thank you for choosing us once again. Sun Fung is indeed very valuable to our team. I am glad that her friendliness made your experience at breakfast one to remember. In regard to the number of pillows, please feel free by any means to express your preference by leaving a note in your possible future bookings with us. We will make sure that both you and your husband can find as many pillows as you may need in the room. Thank you again for all your very kind words. Sincerely, Hassani Abdulahi Mgoya Guest Experience Coordinator Ibis Styles London Gloucester Road

Great hotel

Customer review rating 4.1/5

Lesley Families - 14/01/2020 Confirmed reviews ALL

We had a lovely twin room, nicely decorated, clean and comfortable. We were able to adjust the heating easily and the shower worked well. Extra pillows were provided for us as soon as they were requested. We loved the outdoor space this room had, even though we didn’t have time to use it. The hotel was just around the corner from the underground station and had restaurants and supermarket close by. Staff were very helpful and Guiliana in the dining room impressed with her work keeping the tables cleared and helping residents.

Dear Lesley, Thank you for your lovely review. To receive such a positive feedback is extremely rewarding and motivating. I will make sure to let Giuliana know that you have appreciated her outstanding service at breakfast. We look forward to your next visit. Sincerely, Hassani Abdulahi Mgoya Guest Experience Coordinator Ibis Styles London Gloucester Road

Good, clean hotel

Customer review rating 4.1/5

Anonymous Couples - 12/01/2020 Confirmed reviews ALL

Hotel was great. However, main lift broken for entire stay. Breakfast on Friday was terrible. Not enough food to even make a breakfast. Subsequent days were better, but my partner refused to go to breakfast after Friday

Dear guest, I am extremely sorry to learn about your struggles at breakfast. I sincerely apologise for your experience on Friday. We hope that you and your partner will consider coming back in the future. Kind regards, Hassani Abdulahi Mgoya Guest Experience Coordinator Ibis Styles London Gloucester Road

Another enjoyable experience

Customer review rating 4.1/5

Neil Couples - 11/01/2020 Confirmed reviews ALL

Stayed here here previously before refurb and as we were flying from Heathrow knew there was only one choice as hotel very good and opposite Gloucester Road Tube station. We were not disappointed. Had a lovely quiet room overlooking communal gardens at rear. Refurbishment with Tube theme very good. Lots of quirky touches. Then after a decent night's sleep we went for the very good breakfast we know they do and still did and we were delighted to see that "Sun" the lady who organises breakfast was still there and she remembered us even though it is well over a year since we were there. Lovely to catch up with her. Easy checkout and we could leave our bags for day until time for airport

Dear Neil, Your review made our day. It is rewarding for us to know that you decided to book again with us. Also, we could not be happier that we lived up to expectations a second time. Guests like you are our biggest motivation. We hope to see you again soon for a third memorable stay. Greetings from Sun and the rest of the team. Sincerely, Hassani Abdulahi Mgoya Guest Experience Coordinator Ibis Styles London Gloucester Road

Excellent

Customer review rating 4.1/5

Aa Friends - 11/01/2020 Confirmed reviews ALL

The room was confortable and the staff was friendly and polite. I also satisfied delicious breakfast. I want to stay again.

Dear AA, I am delighted that the staff stood out for friendliness and politeness. It is as well nice to know that you like our breakfast. We look forward to your next stay with us. Sincerely, Hassani Abdulahi Mgoya Guest Experience Coordinator Ibis Styles London Gloucester Road

Convenient

Customer review rating 4.1/5

Anonymous Couples - 10/01/2020 Confirmed reviews ALL

Good location and Good service

Dear guest, Thank you for expressing your thought on the service at our hotel. Sincerely, Hassani Abdulahi Mgoya Guest Experience Coordinator Ibis Styles London Gloucester Road

Served it's purpose

Customer review rating 4.1/5

J.moffat Families - 08/01/2020 Confirmed reviews ALL

Good location. Friendly & helpful staff. Room tight on space. Breakfast a scrum-down - limited seating, staff struggled with demand [Fri-9am], had to wait for food to be replenished, food good when you could get it. Unbelievable how people behave in this situation, you'd think they were going to starve. Move the toaster to a quiet corner, current position causes congestion, therefore blocking access to food items in that area.

Dear J.Moffat, We appreciate your constructive feedback and suggestions on how to improve our services. Thank you for taking the time to express your thoughts and please accept our apologies for the inconveniences experienced during breakfast. Sincerely, Hassani Abdulahi Mgoya Guest Experience Coordinator Ibis Styles London Gloucester Road

Love the hotel and location

Customer review rating 4.1/5

Vicki Couples - 08/01/2020 Confirmed reviews ALL

Me and my partner were staying after a New Year’s Eve party. I loved the hotel but the room took hours to warm up to the point we didn’t have to sit under the duvet anymore. The reception staff did adjust the central settings as it was set to fan but it took ages. Other than the heat initially it was brilliant

Dear Vicki, Thank you for choosing to stay at our hotel after your New Year’s Eve party. My sincerest apologies for not finding the room at the most convenient temperature. I am glad to know, however, that everything else experienced during your stay was brilliant. Sincerely, Hassani Abdulahi Mgoya Guest Experience Coordinator Ibis Styles London Gloucester Road
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