Novotel Wolverhampton 3 stars

Customer review rating (ALL Rating) 4.3/5 933 reviews

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Description

Hotel extras

  • Parking on site with EV charging points available

  • 7 versatile Meeting & Event rooms available

  • Restaurant & Bar open and serving a delicious breakfast and dinner daily

  • Close to attractions; Molineux Stadium , Wolverhampton Racecourse, University & Grand Theatre

  • Air-conditioning throughout hotel

Our accommodation(s)

Hotel location

Novotel Wolverhampton

Union Street
WV1 3JN WOLVERHAMPTON
United Kingdom

GPS:52.585175, -2.120105

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BAR

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  933 reviews

Customer review rating 0.5/5

Andrew P. Business - Confirmed reviews ALL

Have stayed here 20+ times over past couple years. Havnt stayed in about 5 months. Maybe I just got really unlucky this time but the room was terrible. Stains all over the carpet and really run down. The room absolutely stank or damp and smoke. The aircon didn’t work, would come on for a few mins, get really noisy then sound like a huge bang and stop working. Have had many good experiences in this hotel but seemed like a perfect storm of terrible this week. Hopefully it was just a 1 off with a bad room and not a sign of the hotel going downhill

Customer review rating 2.0/5

Charlotte D. Couples - Confirmed reviews ALL

Unfortunately our room had an issue with the air con where it must have had old stale water in there because the room smelt absolutely disgusting. They were fully booked so there were no other rooms we could move to so we had no choice but to stay in it all night. I’ve since been very ill with a bad cough. The staff however were all amazing and were very apologetic about having no other rooms free. The office manager did arrange to refund me for the room which was appreciated. Would advise not staying in room 123 unless the issue has been resolved.

Customer review rating 3.5/5

Martin W. Business - Confirmed reviews ALL

The general state of repair in the room and bathroom were poor. The gutters outside my window were damaged, and there were noisy jets of water firing against the window through holes in the gutter all night. The breakfast was OK, but the quality could be better. Cold overcooked fried eggs are not pleasant.

Dear Mr W., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. After the recent bad weather, we will certainly look into the gutters. We do pride ourselves on the breakfast offering and will defintely address this as well. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Christine, GM

Customer review rating 4.5/5

Nicola A. Friends - Confirmed reviews ALL

Suited us for a one night stay. Thought bathroom was odd having toilet separate. Had to come out of toilet and then into bathroom to wash hands. Not the most hygienic of options. Saying that staff were great, friendly and helpful. Good and sufficient choice at breakfast. In close proximity to the train station and not too far to walk in to main area of the town.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.I have passed on your thanks to the team Sincerely, Christine GM

Customer review rating 5.0/5

Brian L. Couples - Confirmed reviews ALL

We always enjoy our stay at the Novotel Wolverhampton. We have been staying at this hotel for many years now when we come to watch the Wolves and we are never disappointed the staff are all very welcoming. The breakfast buffet is first class and the rooms are of a good standard and spotless at all times. The housekeeping staff do a excellent job.

Other web-users rate our hotel

  • 575 reviews 9.2/10 Location
  • 1,182 reviews 6.5/10 Room
  • 970 reviews 8.6/10 Service
  • 19 reviews 8.5/10 WiFi
  • 578 reviews 5.9/10 Cleanliness
  • 515 reviews 8.4/10 Breakfast
  • 214 reviews 6.1/10 Value

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