Novotel Wolverhampton

Novotel Wolverhampton 3 stars

Customer review rating (ALL Rating) 3.8/5 445 reviews

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Description

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel.

  • 7 versatile Meeting & Event rooms available

  • Restaurant & Bar open and serving a delicious breakfast and dinner daily

  • Close to attractions; Molineux Stadium , Wolverhampton Racecourse, University & Grand Theatre

  • Car park on site

ALLSAFE approved hotel

Hotel location

Novotel Wolverhampton

Union Street
WV1 3JN WOLVERHAMPTON
United Kingdom

  • By plane

    BIRMINGHAM INTL At 39km / 24 miles

  • By plane

    EAST MIDLANDS At 120km / 75 miles

  • By plane

    MANCHESTER At 120km / 75 miles

  • By train

    MIDLAND METRO At 1km / 0 miles

  • By train

    WOLVERHAMPTON At 0km / 0 miles

GPS:52.585175, -2.120105

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

NOVOTEL WOLVERHAMPTON RESTAURANT

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  445 reviews

TripAdvisor Rating  4.0/5  1,213 reviews

Tired decor and threatening parking signs

Customer review rating 2.5/5

John Couples - Confirmed reviews ALL

After using Novatels for some time this may be our last stay with them, very tired decor in room also signs everywhere relating to parking and parking fines and how Novatel aren’t interested it you have an issue over parking.

Dear Mr K., Thank you for taking the time to tell us about your experience at the Novotel Wolverhampton. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. The bedrooms were due to be refurbished in 2020/21 sadly this had had to be deferred we are however currently undergoing a light refurbishment programme with many replacements, we also currently installing air conditioning on the completion of this project we will update the website with this additional comfort level for our guests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jackie Clarke General Manager

comfortable stay

Customer review rating 3.5/5

Dickie Families - Confirmed reviews ALL

sofa bed prepared for children as requested .... great thankyou Would like to see USB points available within room for phone charging - could power outlets be converted to dual 3 pin/USB? One bedside light did not work

Dear Mr J., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We were due to have a full bedroom refurbishment 2020/2021 sadly this has had to be deferred but we are currently doing a light refurbishment and also installing air conditioning. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

Great stay

Customer review rating 5.0/5

Shazza Couples - Confirmed reviews ALL

perfect

Dear Mrs b., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive your feedback on your stay. I will of course share your comments with the team. They appreciate your reviews as it serves as an encouragement to all of the staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

Reasonable

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Your team were lovely and helpful. The room has been decorated and lots of paint had been spilt throughout the room leaving unfortunate white stains. Hotel are currently unable to lend cutler to hotel guests which is a shame.

Dear Ms H., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The bedrooms were due to be refurbished 2020/21 sadly we had to defer the project, we are however currently undergoing a light refurbishment which includes decorating and new carpets in all of the rooms along with air conditioning which is currently underway, on completion we will update our website with the details of the added comfort level for our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

Good hotel

Customer review rating 5.0/5

Barbara D. Families - Confirmed reviews ALL

Excellent staff. Clean environment. Good breakfast

Dear Mrs D., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

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