Novotel Wolverhampton 3 stars

Customer review rating (ALL Rating) 4.2/5 1,106 reviews

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Novotel Wolverhampton - Image 1
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Union Street, WV1 3JN WOLVERHAMPTON, United Kingdom

Description

Hotel extras

  • Parking on site with EV charging points available

  • 7 versatile Meeting & Event rooms available

  • Restaurant & Bar open and serving a delicious breakfast and dinner daily

  • Close to attractions; Molineux Stadium , Wolverhampton Racecourse, University & Grand Theatre

  • Air-conditioning throughout hotel

Our accommodation(s)

Hotel location

Novotel Wolverhampton

Union Street
WV1 3JN WOLVERHAMPTON
United Kingdom

GPS:52.585175, -2.120105

Telephone
Fax +44 1902 870054

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVOTEL WOLVERHAMPTON RESTAURANT

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,106 reviews

TripAdvisor Rating  4.0/5  1,287 reviews

Poor service and facilities

Customer review rating 1.0/5

Anonymous Friends - Confirmed reviews ALL

Room was not ready on arrival (3.15) and was asked to wait and they would let us know when it was. However, after an hour I asked if the room was ready and was told it was but no explanation why they didn’t let us know. The sofa bed wasn’t made up ready and there were no sheets to do ourselves. The duvet on it was stained. We had to wait for housekeeping to come and do it. The toilet cistern wouldn’t refill after flushing so had to remove the lid to ensure it would after every use.

Dear Stuart, Thank you for taking the time to tell us about your experience at the Novotel Wolverhampton. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Wolverhampton, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yann Guguen General Manager

Enjoyed stay

Customer review rating 4.5/5

Tony L. Friends - Confirmed reviews ALL

Although initially a delay in checking in due to unavailability of room, we found our stay at this hotels a very good one. Staff in the restaurant were more than helpful at breakfast time. Really appreciated that.

Dear Tony L., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yann Guguen General Manager

Customer review rating 3.5/5

Les Couples - Confirmed reviews ALL

Gold member No recognition from staff, no upgrade or water supplied

Dear Les, We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yann Guguen General Manager

Good stay.

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

We had a great time in Wolverhampton. We we're a little disappointed we didn't get our omelette at breakfast. We asked for it and waited 20mins to then be told the chef was to busy and wouldn't be able to do it. I understand it was busy and I believe there was only one chef that morning. Other than that we were very happy.

Dear Kelvin, We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yann Guguen General Manager

Great

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Great location clean breakfast was good

Dear Lynn E., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yann Guguen General Manager

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Other web-users rate our hotel

  • 599 reviews 9/10 Location
  • 1,221 reviews 6.6/10 Room
  • 990 reviews 8.1/10 Service
  • 20 reviews 8/10 WiFi
  • 597 reviews 6.5/10 Cleanliness
  • 497 reviews 7.9/10 Breakfast
  • 346 reviews 5.6/10 Food
  • 236 reviews 6.3/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.