Novotel Wolverhampton Hotel 3 stars

Customer review rating 4.2/5 5,341 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel Wolverhampton
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+ 22 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel.

  • In-house restaurant offering international and local cuisine

  • Hotel bar with a selection of beers, wines and cocktails

  • 7 versatile meeting rooms which can hold up to 200 people,.Play area with video games for the

  • Central location, with plenty of nearby transport links

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Currency exchange
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Golf course 18 holes (Nearby)Paying
  • TennisPaying
  • Squash court (Nearby)Paying
Business services
  • 7 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
Information message

Hotel location

Novotel Wolverhampton

Union Street
WV1 3JN
wolverhampton
united kingdom

Tel: +4401902871100

Fax: (+44)(0)1902/870054

Check-in from 14h00

Check out up to 12h00

  • By plane

    BIRMINGHAM INTL At 39km / 24.24 miles

  • By plane

    EAST MIDLANDS At 120km / 75 miles

  • By plane

    MANCHESTER At 120km / 75 miles

  • By train

    WOLVERHAMPTON At 0.8km / 0.5 miles

GPS :52.585175, -2.120105

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room, queen-size bed + convertible sofa

Accessible room
  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone(...)

Executive Room with 1 queen-size bed and sofa

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products(...)
Rooms

Our restaurants and bars

NOVOTEL WOLVERHAMPTON RESTAURANT

Type of cuisine: International

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 193

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 140 people

Find out more

Our guest reviews for
Novotel Wolverhampton

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

5,341 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,160 reviews

Refused to refund despite Government advice not to travel

Customer review rating 4.2/5

Paul Business - 27/03/2020 Confirmed reviews ALL

Called 1 week prior to planned 2 night stay as the meeting I was attending could not go ahead, told I had been charged already, was in fact charged the next day. refused to refund then despite several request for proof of payment that took 2 weeks

Dear Paul M., Thank you for taking the time to tell us about your experience at the Novotel Wolverhampton. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jackie Clarke General Manager
Customer review rating 4.2/5

Kelly C. Families - 26/03/2020 Confirmed reviews ALL

Due to Coronavirus our flight to the U.K. was cancelled and the wolves camp My son was attending was cancelled and your hotel staff would not reimburse my money. Every other hotel chain in the world has reimbursed their client even if there booking was non-refundable.

Dear Kelly C., Thank you for taking the time to tell us about your experience at the Novotel Wolverhampton. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Could you please contact me directly with your reservation details, as I am dealing with all of the cancellation and deferment requests due to COVID19 We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jackie Clarke General Manager

Very clean, helpful staff

Customer review rating 4.2/5

Chris Friends - 23/03/2020 Confirmed reviews ALL

Stayed there for a reunion with a lot of other friends. Enjoyed a nice meal, clean room, good shower, excellent wi-fi

Dear Chris, We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will certainly pass your gratitude to the staff on duty. Your comments will also be shared with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

Well located, clean rooms.

Customer review rating 4.2/5

Vanessa T. Families - 21/03/2020 Confirmed reviews ALL

Staff polite , friendly, helpful.thanks you Julia and Mathew.

Dear Vanessa We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team and pass your thanks to Julia and Matthew, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

Ok

Customer review rating 4.2/5

Anonymous Business - 20/03/2020 Confirmed reviews ALL

Short

Dear Mr B., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback, I have noted your comments and will share with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

Excellent hotel in excellent central location

Customer review rating 4.2/5

Chris Business - 18/03/2020 Confirmed reviews ALL

Very happy with every aspect. Very clean. Very good facilities. Ideal for our business trip in central Wolverhampton. Will definitely stay again.

Dear Mr H., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. we are very pleased to read you enjoyed your stay with us and the hotel was suitable for your needs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

As usual, very pleasent stay

Customer review rating 4.2/5

Ben Z. P. Business - 15/03/2020 Confirmed reviews ALL

a repeat customer, visiting the hotel on a monthly basis. Always nice to be back in the hotel - big parking, nice rooms good bar and restaurant and nice breakfast.

Dear Ben We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

Brilliant

Customer review rating 4.2/5

Sharon B. Couples - 15/03/2020 Confirmed reviews ALL

Brilliant as usual, wouldn't stay anywhere else.

Dear Sharon We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. Thank you for your review I will share it with the team. This feedback will serve as an encouragement to all of the staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

Much more enjoyable than a previous visit.

Customer review rating 4.2/5

Anonymous Couples - 14/03/2020 Confirmed reviews ALL

Lovely greeting from lady receptionist. Nice clean room. Lovely breakfast.

Dear Mr S., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team, but i will certainly try to ascertain who checked you in and pass on your thanks. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

Fabulous

Customer review rating 4.2/5

Barrington Solo - 13/03/2020 Confirmed reviews ALL

Made a mistake on booking online with the new set up, was gonna stay 2 nites but had to change it to 1 nite . I'd thought i cancelled Friday but it was Saturday that i cancelled. I didn't notice until i got to the hotel on Saturday. The person at the desk still booked me in for the 1 nite without an extra cost. She was wonderful

Dear Mr w., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am glad we were able to amend the reservation and the duty receptionist was helpful, I will certainly let her know. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

Good comfortable rooms with great service

Customer review rating 4.2/5

Rr… Business - 09/03/2020 Confirmed reviews ALL

Attended a course held at the hotel. Rooms were comfortable and clean. Service from staff was excellent. Food and drinks available for vegetarians are good also. Only wish the hotel had leisure facilities.

Dear Rouche L., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are continuing the upgrade of the hotel in the bedrooms this year and at the latter part of the year an extension is being added which will have a fitness suite.. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

Nice

Customer review rating 4.2/5

Daniel Couples - 08/03/2020 Confirmed reviews ALL

Good

Dear Daniel We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

Great for going racing.

Customer review rating 4.2/5

Gary. Couples - 04/03/2020 Confirmed reviews ALL

Comfortable and well located.

Dear Mr T., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will certainly pass your comments to the relevant department on the length of the survey. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager
Customer review rating 4.2/5

Mick Business - 03/03/2020 Confirmed reviews ALL

I did have a meal and the starter I had was something like Grilled haloumi spears in a chilli mango and Jalapeno salsa. when I started eating it I thought something was missing no jalapenos or chilli kick but there was pomegranate, when I asked the waitress she said I will check with the chef, the reply I got was quite amusing well sir they mix it all up in a big bowl and it looks like you was unlucky didn't get any jalapenos or chilli

Dear Mr S., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I am sorry that the food and beverage experience was disappointing I have spoken with the food and beverage member and the necessary re-training will be carried out. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

Well Located

Customer review rating 4.2/5

Elizabeth A. Business - 03/03/2020 Confirmed reviews ALL

This has been my 3rd visit to this hotel. And it is the very fish time that I wasn’t feeling cold in my room. The room was very clean and comfortable. However I had asked one of the female waitress for a pot of tea and she did not return with my tea. So I went over to the coffee making machine and made myself a hot drink. Also I think that you should provide as much of brown bread, as you do with the white bread.

Dear Ms A., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. With regard to the breakfast I will be discussing your valid comments with the Food and Beverage teams. Your feedback will be shared with all of the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

Very good comfortable stay

Customer review rating 4.2/5

Margaret Business - 03/03/2020 Confirmed reviews ALL

I visited whilst I was on a course within the hotel, rooms are clean and comfortable and spacious, food is excellent, staff are friendly

Dear Ms R., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our teams in the hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

Good Stay

Customer review rating 4.2/5

Nirmal Business - 03/03/2020 Confirmed reviews ALL

First time stayed at this hotel for a 4 - day event. The room was clean and the staff friendly. I thought the room rate was a bit steep even with an event voucher, however, the rate covered parking and included breakfast. For food, I thought there was not much on offer for vegan food however the staff advised on the limited vegan/vegetarian foods that they served on their menu. I would consider staying again in the future for any future business trips.

Dear Nirmal We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. i have taken on board your comments and will discuss with the team here, I will also share your comments with our teams. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

Quiet place

Customer review rating 4.2/5

Theatre Couples - 03/03/2020 Confirmed reviews ALL

Disappointed that I had to pay £5 for a 24 hour stay. Breakfast was also disappointing. Had to ask for milk for cereal and for a cereal bowl. But on the positive side the hotel was very quiet and peaceful considering it was on a busy ring Road. Loved the laid-back approach to breakfast serving until 11 so no hurry to check out early as checkout was 12 o’clock, overall we enjoyed our stay.

Dear Margaret S., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am however sorry that some items were missing on the buffet and this has been addressed with the team on duty. Thank you again for sharing your experience, and we hope to welcoming you back to the hotel in the future. Sincerely, Emmanuelle Rhodes-Maquaire Rooms Division Manager

Great staff.

Customer review rating 4.2/5

John B. W. Couples - 02/03/2020 Confirmed reviews ALL

Great, helpful, friendly staff. But do wish the admin systems could be a bit slicker - it would be much easier if each guest had a charge card to make things quicker at the bar and when ordering food. Food and service excellent .... admin systems a little behind the times.

Dear John We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one, and we see you very soon. Sincerely, Jackie Clarke General Manager

Nice stay

Customer review rating 4.2/5

Gary L. Business - 01/03/2020 Confirmed reviews ALL

Found a room for me at extremely short notice. Bed was spacious and very comfortable.

Dear Gary We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I was very pleased to read we were able to accommodate you and you enjoyed your time with us. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

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