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Novotel Wolverhampton Hotel 3 stars

Customer review rating 4.2/5 5,533 reviews

ALLSAFE approved hotel

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Novotel Wolverhampton
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+ 16 Services

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel.

  • Full English Breakfast available daily

  • New Menu served 6pm - 8.45 daily in side or al fresco

  • 7 versatile meeting rooms which can hold accommodate covid secure meetings

  • Central location, with plenty of nearby transport links

Hotel location

Novotel Wolverhampton

Union Street
WV1 3JN wolverhampton
united kingdom

Tel: +4401902871100

Fax: (+44)(0)1902/870054

Check-in from 15h00

Check out up to 12h00

  • By plane

    BIRMINGHAM INTL At 39km / 24.24 miles

  • By plane

    EAST MIDLANDS At 120km / 75 miles

  • By plane

    MANCHESTER At 120km / 75 miles

  • By train

    WOLVERHAMPTON At 0.8km / 0.5 miles

GPS :52.585175, -2.120105

Hotel services

NOVOTEL WOLVERHAMPTON RESTAURANT

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Buffet Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 7 Meeting rooms
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 132 rooms
    • 3 rooms for people with reduced mobility
    • 25 family rooms
    • 9 connecting rooms
    • 132 non-smoking rooms
    • 3 floors
  • Languages spoken at the hotel
    • French
    • English
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High speed transmission line
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
    • Express check-in
  • Iron
    • Iron at reception
  • Currency exchange
    • Currency exchange
Family
  • Services for children
    • Board games available
    • Video game area
    • Play area

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 193

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 140 people

Find out more

Our guest reviews for
Novotel Wolverhampton

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

5,533 reviews

TripAdvisor Rating 4.0/5

1,186 reviews

Good to be back

Customer review rating 5.0/5

Rob P. Couples - 11/10/2021 Confirmed reviews ALL

The pandemic has been particularly hard on the hotel sector and staffing issues have been particularly difficult. I am pleased to report that the Wolverhampton Novotel is getting back to normal quickly and coping well with the current pressures.

Dear Mr P., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and regain some normality, we thank you very much for your understanding and patience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

Regular Guest

Customer review rating 4.5/5

Helen M. Couples - 11/10/2021 Confirmed reviews ALL

We stay here on a regular basis and always have a good experience, the staff are always friendly and helpful and the hotel is in a good location.

Dear Ms M., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive a positive response from our guest. Your feedback will be shared with the team, as it is important to us all and will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

Great team spirit

Customer review rating 4.0/5

Lara I. Couples - 10/10/2021 Confirmed reviews ALL

My experience was great , however the second night, 2/10/2021 some in house guest in the middle of the night at about 1am were screaming which was really disturbing and scary. Aside that l love my room 232. l would like a repeat of same room booking.

Dear Ms I., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am so sorry about the disturbance, sadly we are unable to judge our guests, but we are always on hand to deal with and put our guests minds at rest. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

central location - good food

Customer review rating 4.0/5

John Couples - 08/10/2021 Confirmed reviews ALL

a pleasant two days - we liked the evening meal in the restaurant and our room was well equipped

Dear Mr M., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

good location; safe and quiet hotel

Customer review rating 3.5/5

Ali B. Business - 07/10/2021 Confirmed reviews ALL

I've stayed several times at this hotel and always been happy. This was my least satisfactory experience but still fine and I would have no hesitation in coming back. The shortcomings were having no toilet paper, tissues or teaspoons. Probably just very busy housekeeping department. For the first time also the room looked tired - the carpet and big chair were worn. But it was comfy, clean and feels safe and friendly

Dear Ms B., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. With regards to the bedroom product we were due to commence a refurbishment programme which sadly had to be deferred for a while, however we doing some light refurbishment work. I am sorry that we fell short on the basics in the offer, the necessary re-training is being done. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

Well located

Customer review rating 1.5/5

Mike J. Business - 06/10/2021 Confirmed reviews ALL

Don’t like paying top price for pour service. Rooms not made up when staying for 2 nights ?

Dear MrJohnson, Thank you for taking the time to tell us about your experience at the Novotel Wolverhampton. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I am sorry your room was not ready by 3.00pm check in time, breakfast was a 6.30am start and i do apologise for the late service, we are now opening at 6.00am, we can always accommodate an earlier start if requested. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jackie Clarke General Manager

family visit for football match

TripAdvisor rating 4.0/5

paulsc0pe 06/10/2021 TripAdvisor review

Sayed with family for away visit to Wolverhampton FC football match. Conveniently situated 15 minute walk to ground, Pleasant stay, good service, pet friendly, comfortable hotel accommodation. Would reccomend and re-vist without hesitation.

Dear Paul Thank you for taking the time to review your stay with us, we are very pleased to read you enjoyed your time in the Hotel We take all of guest's comments very seriously as it is important to us ensure we offer a service and standard that our guest wants I hope we can welcome you back again for another match day Regards Jackie

Booking confusion

Customer review rating 2.5/5

Andrew M. Business - 05/10/2021 Confirmed reviews ALL

When we arrived our booking could not be found on your system despite us having a booking reference

Friendly Staff although Room noisy and not as clean as one would expect

Customer review rating 1.5/5

Tom Friends - 05/10/2021 Confirmed reviews ALL

Staff were very friendly but there was a loud humming noise coming from somewhere near room 321. Also there were dirty marks all over the sofa in the room which guests should not be expected to sleep/sit on.

Great staff but room too hot

Customer review rating 3.0/5

Steve P. Couples - 05/10/2021 Confirmed reviews ALL

Excellent staff at check in and bar but room far to hot to sleep even on average day. Too noisy to open window due to ring road. Good breakfast.

Good Stay

Customer review rating 4.0/5

Robert Couples - 01/10/2021 Confirmed reviews ALL

Hotel is well located, rooms are very comfortable and the whole place is spotlessly clean, staff were all very helpful, food was good but menu is limited

good stay

Customer review rating 4.0/5

Mick L. Solo - 29/09/2021 Confirmed reviews ALL

pleasant staff and room

Long Wait for Refund

Customer review rating 1.0/5

Anonymous Solo - 27/09/2021 Confirmed reviews ALL

I cancelled my booking on 16th August. I chased the refund twice by email and had no reply. Last week I called and spoke to Emmanuel who very promptly took ownership of this and arranged for the refund to be processed within 48 hours. Emmanuel deserves recognition for sorting this out. You refund process and those who monitor customer email in you hotel need to review their performance.

Very Good. Some food could be better

Customer review rating 4.0/5

Richard B. Business - 26/09/2021 Confirmed reviews ALL

I stay regularly. Staff very friendly! So nice to get a smile at the end of a long day. Hotel is nice a quiet, seems well organised. Some of the food has been good (steak wrap), curry……but some not so much….fish was deep fried about 3 times, fish finger sandwich overcooked. Service is excellent considering there is so few staff

Average stay

Customer review rating 3.5/5

Kelly Couples - 26/09/2021 Confirmed reviews ALL

The decor is a bit outdated and our room showed signs of wear & tear. The room couldn’t be described as spotlessly clean but it was ok for 1 night and the bedding & towels were clean. We checked in late but that was quick & efficient & the guy on reception was very friendly & welcoming but did say that he was the only 1 on duty that night so to ring reception if we needed anything. There is a kettle & tea & coffee supplied but no teaspoon in our room, we improvised because it was late & we were tired. We didn’t stay for breakfast so can’t comment on that.

Good stay

Customer review rating 4.0/5

Kirsty H. Friends - 26/09/2021 Confirmed reviews ALL

The room was very clean and comfortable. The only thing that could have been better is the number of towels in the room.

Customer review rating 4.0/5

R J. B. Couples - 24/09/2021 Confirmed reviews ALL

Pleasant stay,Staff very helpful,Room good,Food service lets it down.

Mmmmmmmmmmmmm

Customer review rating 4.5/5

Shazza Couples - 23/09/2021 Confirmed reviews ALL

good stay as always apart from the fact that breakfast is going steadily worse

Nice hotel, good location

Customer review rating 3.5/5

Sarai Families - 22/09/2021 Confirmed reviews ALL

Lovely, friendly and helpful staff. Good food, nice room. Helpful to have a mini fridge and kettle. Minor negative - we called Reception a few times from our room but no one ever picked up.

Stay in Wolverhampton

Customer review rating 4.0/5

Harvinder S. Couples - 21/09/2021 Confirmed reviews ALL

Well located and easy access to hotel and close to city centre

Our most recent 20 reviews

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