Novotel Wolverhampton Hotel 3 stars

Customer review rating 4.2/5 5,308 reviews
Novotel Wolverhampton
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+ 22 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Central location, with plenty of nearby transport links

  • In-house restaurant offering international and local cuisine

  • Hotel bar with a selection of beers, wines and cocktails

  • 7 versatile meeting rooms which can hold up to 200 people,.Play area with video games for the

  • Nearby leisure facilities, including tennis, squash and golf

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Golf course 18 holes (Nearby)
  • Tennis
  • Squash court (Nearby)
Business services
  • 7 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
Information message

At Novotel we always strive to improve our guests' experience; it is therefore our pleasure to inform you that we will commence public areas renovation on 29/05/18 until the 31/07/18. Please rest assured that this will not affect the services we offer.

Hotel location

Novotel Wolverhampton

Union Street
WV1 3JN
wolverhampton
united kingdom

Tel: +4401902871100

Fax: (+44)(0)1902/870054

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    BIRMINGHAM INTL At 39km / 24.24 miles

  • By plane

    EAST MIDLANDS At 120km / 75 miles

  • By plane

    MANCHESTER At 120km / 75 miles

  • By train

    WOLVERHAMPTON At 0.8km / 0.5 miles

GPS :52.585175, -2.120105

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Accessible room

Superior Room, queen-size bed + convertible sofa

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone(...)

Executive Room with 1 queen-size bed and sofa

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products(...)

Our restaurants and bars

NOVOTEL WOLVERHAMPTON RESTAURANT

Type of cuisine: International

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 193

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 140 people

Find out more

Our guest reviews for
Novotel Wolverhampton

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

5,308 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,156 reviews

Location, hotel lounge, food and good rooms. But customer service above all.

Customer review rating 4.2/5

Noel M. Families - 24/02/2020 Confirmed reviews ALL

Mid week stay with family and friends. Warm welcome with complementry drinks was lively and getting allocated in adjoining rooms on the top floor was perfect. Great stay and sleep with a good breakfast and fast checkout, excellent. Thankyou all but especially Emmanuelle for the little extra things that made my wee Laura feel very special in her b'day.. it was super. Thanks Jackie and Bob too, always a warm welcome from you. See you again soon. Noel.

Dear Noel , Thank you very much for taking the time to share your feedback. After an unpleasant check in which I apologize again profusely I am pleased to read that both you and Laura had an enjoyable stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team with the special mention to Bob, Gary and Richard. Thank you again for sharing your experience, and we look forward to welcoming you back soon. Kind regards Emmanuelle Rhodes-Maquaire Rooms Division Manager

Good location for getting to Wolves match.

Customer review rating 4.2/5

Steve C. Friends - 24/02/2020 Confirmed reviews ALL

Very poor checking in, arrived at 4pm to see a large queue at reception. When we finally got to reception desk were told that our room wasn't ready. We waited in bar area for over an hour and at 5.15 had to give up as we were meeting a friend in town, and left our bags behind reception as room still wasn't ready.

Dear Steve C., Thank you for taking the time to tell us about your experience at the Novotel Wolverhampton. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are aware that Thursday 20th February 2020 was an extremely busy day and guests had to wait to check in and please accept my sincere apologies. Please rest assured that this concern was discussed with the management team and that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emmanuelle Rhodes-Maquaire Rooms Division Manager

Good location

Customer review rating 4.2/5

Sharon Business - 24/02/2020 Confirmed reviews ALL

Excellent reception staff

Dear Ms D., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback, we are very pleased to see you enjoyed your stay with us. I will be sharing your comments with our team. feedback always serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

Best hotel in Wolverhampton

Customer review rating 4.2/5

Stig Friends - 24/02/2020 Confirmed reviews ALL

We are always very welcome at Novotel Wolverhampton.

Dear Stig Arve V., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back soon. Best regards Emmanuelle Rhodes-Maquaire Rooms Division Manager

After the first two hours the experience was good

Customer review rating 4.2/5

Stuart M. Couples - 24/02/2020 Confirmed reviews ALL

We arrived at 14.30 to join the queue to check in. We didn`t check in online as there was no facility to enter a car`s registration for a vehicle parked in the charged parking area. When we moved to the front of the queue the receptionist said that she had no room available for us because we had booked on the Accor site. She was shown our booking confirmation. The receptionist stated that rooms were being given to Accor members at which point I stated that I was a member. She replied that rooms were being given to members who came every fortnight. All of the above was caused by her statement that there was no room for us. In actual fact she meant that there was no room ready for us. Rooms were in the process of being cleaned and made ready. Once this disconcerting information was made clear we were asked to sit down in the reception area with other people in the same situation. We were left for over an hour and a half with no further updates. Eventually I went and spoke to a lady walking through the reception area who appeared to be in a position of authority. Within ten minutes she had sorted out the problem. After the check in experience all was satisfactory with our stay.

Dear Mr M., Thank you for taking the time to tell us about your experience at the Novotel Wolverhampton. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies and the delay at arrival point. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem and ensure that communication is improved. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Novotel. Please do not hesitate to contact me during your next visit. Sincerely, Jackie Clarke General Manager
Customer review rating 4.2/5

Geoff G. Solo - 24/02/2020 Confirmed reviews ALL

Up to the usual good standard

Dear Geoffrey G., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. We are pleased to read you had a pleasant stay with us but please accept my sincere apologies that maintenance did not assist you as promised. Thank you again for sharing your experience, and we hope to welcoming you back to the hotel. Best regards Emmanuelle Rhodes-Maquaire Rooms Division Manager

Comfortable room close to center

Customer review rating 4.2/5

John Business - 21/02/2020 Confirmed reviews ALL

Good location nice room

Dear Mr H., Thank you for your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team, they are always pleased to hear the guest opinion of their stay and I am sure that this feedback will serve as an encouragement to them as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

Great stay

Customer review rating 4.2/5

Chris H. Business - 19/02/2020 Confirmed reviews ALL

Great hotel, interior was stylish and fresh big room and comfy bed. Food was also amazing.

Dear Mr H., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team on your stay with us. Your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

Conveinient location with a good food!

Customer review rating 4.2/5

Peter M. Business - 19/02/2020 Confirmed reviews ALL

Good stay, friendly staff, good menu options in restaurant with sports on tv if a game being played. As for the rooms well they are all clean and purposeful, my only gripes were that the plug in the bath didnt stay down so had to resort to just a shower and that the water had a funny odour when the tap ran in the sink. Other than this it was a good hotel.

Dear Mr M., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback, we are pleased that you enjoyed yourself with us, I do apologise for the bathroom not being 100% this has now been rectified. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

Bit dated

Customer review rating 4.2/5

Kerry Families - 19/02/2020 Confirmed reviews ALL

Rooms dated and very hot, good breakfast , had to ask where it was located and times, as not offered at check in ,nice lobby area. Car parking charge ,why why why just add it to the room as it's a hidden charge and can make a reasonably priced room expensive

Dear Mr S., Thank you for taking the time to tell us about your experience at the Novotel Wolverhampton. I am sorry that your experience did not meet your expectations; please allow me to express my apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem we are continuing the refurbishment programme and our next project is the bedrooms.. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jackie Clarke General Manager

Great stay.

Customer review rating 4.2/5

Arnold C. Business - 19/02/2020 Confirmed reviews ALL

Room is great, I always sleep well. I particularly enjoy the English breakfast buffet for breakfast, and I enjoy the evening meals. One request would be more pasta dishes to the menu but overall a good variety.

Dear Mr K., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

Well located for the theatre

Customer review rating 4.2/5

Kate M. Couples - 18/02/2020 Confirmed reviews ALL

It was good. I feel it does need updating now but the staff were friendly and very helpful especially on reception.

Dear Mr M., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

Great location and fantastic food!

Customer review rating 4.2/5

Dean Business - 18/02/2020 Confirmed reviews ALL

Had a one night stay here due to an event in the hotel the following day. The Food- Fantastic The Room- A little dated but none the less, very comfy and quiet! The location- very good Overall I have a fantastic stay.

Dear Mr E., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

Lovely people

Customer review rating 4.2/5

Eléonore Friends - 17/02/2020 Confirmed reviews ALL

Had to stay overnight in Wolverhampton because of the storms. As students who had knew nothing about Wolverhampton and how we would get home the staff was very understanding and helpful in such a stressful moment. We had a wonderful stay and would definitely recommend.

Dear Ms B., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I am pleased to see you felt comfortable in a not so pleasant time for you. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

The same standard of service as ever

Customer review rating 4.2/5

Beatrice N. Couples - 17/02/2020 Confirmed reviews ALL

We are always made to feel very welcome and well looked after

Dear Mrs N. We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit to us will be as enjoyable, we look forward to seeing you again very soon Sincerely, Jackie Clarke General Manager
Customer review rating 4.2/5

Eric A. Couples - 17/02/2020 Confirmed reviews ALL

Very pleasant comfortable clean room. I think breakfast is a bit pricey, but will definitely come again.:)

Dear Ms A., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. So pleased to see you enjoyed your stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

9+ all rounder.

Customer review rating 4.2/5

Patrick S. Business - 16/02/2020 Confirmed reviews ALL

Was on a business trip and was 100% satisfied from cleanliness staff very professional food at bar and breakfast all outstanding.

Dear Mr S., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. So pleased to read your stay with us was enjoyable. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one, please call us to make your next reservation. Sincerely, Jackie Clarke General Manager

good location

Customer review rating 4.2/5

Mr G. Business - 14/02/2020 Confirmed reviews ALL

Great food. nice place

Dear Mr G., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

good location by Wolverhampton railway station

Customer review rating 4.2/5

Lord T. H. Business - 14/02/2020 Confirmed reviews ALL

Location was ideal for a business trip requiring easy access to the railway station, and the front desk team, were efficient and friendly.

Dear Mr L., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback we are very pleased to read you found the hotel well located and you enjoyed your stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

Great weekend

Customer review rating 4.2/5

Sharon B. Couples - 11/02/2020 Confirmed reviews ALL

Great as always

Dear Sharon We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. Lovely to hear from you, It is always a pleasure to receive positive feedback. I will share your comments with the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one, looking forward to seeing you very soon Sincerely, Jackie Clarke General Manager
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