Novotel Wolverhampton Hotel 3 stars

TripAdvisor rating 4.0/5 1,148 reviews
Novotel Wolverhampton
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+ 22 Services
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Room 1

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Hotel extras

  • Central location, with plenty of nearby transport links

  • In-house restaurant offering international and local cuisine

  • Hotel bar with a selection of beers, wines and cocktails

  • 7 versatile meeting rooms which can hold up to 200 people,.Play area with video games for the

  • Nearby leisure facilities, including tennis, squash and golf

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Golf course 18 holes (Nearby)
  • Tennis
  • Squash court (Nearby)
Business services
  • 7 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
Information message

At Novotel we always strive to improve our guests' experience; it is therefore our pleasure to inform you that we will commence public areas renovation on 29/05/18 until the 31/07/18. Please rest assured that this will not affect the services we offer.

Hotel location

Novotel Wolverhampton

Union Street
WV1 3JN
wolverhampton
united kingdom

Tel: +4401902871100

Fax: (+44)(0)1902/870054

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    BIRMINGHAM INTL At 39km / 24.24 miles

  • By plane

    EAST MIDLANDS At 120km / 75 miles

  • By plane

    MANCHESTER At 120km / 75 miles

  • By train

    WOLVERHAMPTON At 0.8km / 0.5 miles

GPS :52.585175, -2.120105

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room, queen-size bed + convertible sofa

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone(...)

Executive Room with 1 queen-size bed and sofa

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products(...)

Our restaurants and bars

NOVOTEL WOLVERHAMPTON RESTAURANT

Type of cuisine: International

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 193

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 140 people

Find out more

Our guest reviews for
Novotel Wolverhampton

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

5,236 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,148 reviews

Customer review rating 4.2/5

Aidan Friends - 21/01/2020 Confirmed reviews ALL

The shower door didn't stop a lot of the spray from the shower so the floor gets gets and could be dangerous especially getting out. Room 134.

Clean, central and well looked after

Customer review rating 4.2/5

Gazza P. Business - 20/01/2020 Confirmed reviews ALL

Not that easy to find in the car but got there eventually! Decent sized carpark, reception efficient, executive room fresh and big. Everything good.

Dear Mr P., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

clean, modern rooms with a good restaurant on site

Customer review rating 4.2/5

Mark Couples - 20/01/2020 Confirmed reviews ALL

Good room sizes, very clean and excellent service. I feel the price was a little expensive, considering that Wolverhampton is not a town that would appeal to tourists, but this is not to take anything away from the hotel itself.

Excellent hotel

Customer review rating 4.2/5

Rob P. Couples - 20/01/2020 Confirmed reviews ALL

The hotel provides a brilliant dedicated service for fans of Wolverhampton Wanderers. They cope extremely well with all the changes caused by Sky and other changing the dates of matches. The staff are brilliant.

Disappointed stay

Customer review rating 4.2/5

Anonymous Couples - 19/01/2020 Confirmed reviews ALL

Have stayed many times before but this time there was a car park charge and the room was quite tatty,(hole in curtain) no hairdryer or television control until we asked for them.

Dear Mr S., Thank you for taking the time to tell us about your experience at the Novotel Wolverhampton. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems you mentioned and are commencing a refurbishment in the bedrooms which is the continuation of the public areas. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jackie Clarke General Manager

Repeat visit to the Novotel

Customer review rating 4.2/5

Ben Z. P. Business - 19/01/2020 Confirmed reviews ALL

Nice hotel, very good location, clean and tidy.

Dear Mr P., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

Improving hotel

Customer review rating 4.2/5

Chris C. Business - 18/01/2020 Confirmed reviews ALL

Staff work hard, have a positive attitude and make guests feel welcome. Check in and out is slick, evening meals in the bar/restaurant have improved and breakfast continues to be good.

Dear Mr C., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

Service excellent, food, especially breakfast, very good, room ok, but shabby, needs updating as it looked “ tired “.

Customer review rating 4.2/5

Robert H. Solo - 16/01/2020 Confirmed reviews ALL

The staff are excellent, polite and accommodating. The reception, bar and restaurant areas very good as well. The room I stayed in was shabby. Rust stains around bath tub, worn carpet, towel rail loose on wall, bath tub/shower difficult to get in, generally looked dated, worn and tired. Fridge not working. However, room size was good, layout concept just right and sound insulation excellent.

Dear Mr H., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. With regards to the bedrooms we are due to start the continued refurbishment programme in the bedrooms. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

Very satisfactory and enjoyable

Customer review rating 4.2/5

John B. Friends - 13/01/2020 Confirmed reviews ALL

Very comfortable room, lovely food and good service

Dear Mr B., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

Comfortable No complaints

Customer review rating 4.2/5

Dr.u. M. Business - 11/01/2020 Confirmed reviews ALL

Good Breakfast was very good.Very friendly lady was serving coffee

Dear M. We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I am sorry that you were disappointed with your welcome at the hotel and the necessary action will be taken. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

Good

Customer review rating 4.2/5

Gerardo Business - 10/01/2020 Confirmed reviews ALL

The averall was good, a little things to considere in terms of improvements. I think the bathrooms are kind of old and second the gest in the room beside of mine was very loud, so the noise comming to my room.

Dear Mr P., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team, with regards tot he bedroom product we are continuing the refurbishment programme throughout the coming 2 years. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry you were disturbed by neighbouring guests, on these occasions please advice us and we can make contact and ask for a refrain. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

All Very Good

Customer review rating 4.2/5

Ap Business - 10/01/2020 Confirmed reviews ALL

Adequate, Clean fresh n quirky.

Dear Mr P., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

business stay

Customer review rating 4.2/5

V K. Business - 09/01/2020 Confirmed reviews ALL

Staff were very efficient and friendly and welcoming. Room was clean and had all the necessities

Dear Ms k., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

New Year stay

Customer review rating 4.2/5

Anonymous Families - 08/01/2020 Confirmed reviews ALL

Clean and comfortable but when we returned in the evening the hotel and our room smelled of cannabis (we assumed people were smoking under the ventilation inlet outside) and the following morning the breakfast was below the standard expected (warmed up?).

Dear Mr J., Thank you for taking the time to tell us about your experience at the Novotel Wolverhampton. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. I am sorry about other guests behaviour, sadly some of this is out of our control. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Novotel. Please do not hesitate to contact me during your next visit. Sincerely, Jackie Clarke General Manager

Top Draw

TripAdvisor rating 4.0/5

BRIANL71 Couples - 08/01/2020 TripAdvisor review

Love this Hotel great comfy modern rooms great staff. The restaurant and bar area are both very nice serving good food a beer. The hotel is ideally situated for all forms of transport and all Wolverhampton as to offer.

Disappointed

Customer review rating 4.2/5

Mrs F. Business - 07/01/2020 Confirmed reviews ALL

I was very disappointed.The toilet handle was broken and it didn't flush properly. There was no bath towel,so we couldn't shower in the morning. The carpets were strained. I understand that the rooms are being refurbished this year but felt the price charged for the room didn't match the quality. I work for a TMC and would be reluctant to recommend your hotel.

Dear Ms F., Thank you for taking the time to tell us about your experience at the Novotel Wolverhampton. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices and the shortfalls have been brought to the attention of the relevant departments. As you rightly say we are continuing the hotel refurbishment programme, and also having a new build section of suite rooms, which I hope you will sample. All our efforts are concentrated in preventing future occurrences as you mentioned. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Novotel. Please do not hesitate to contact me during your next visit. Sincerely, Jackie Clarke General Manager

LOve Novotel

Customer review rating 4.2/5

Stig V. Friends - 07/01/2020 Confirmed reviews ALL

Why have I "always" (the two last visits) got the Worst room at the hotel ? 301 and 101 is not the best room.

Dear Mr V., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive feedback. I will share your comments with our team. I am sorry about the shortfall in the room quality, we are this year continuing with the refurbishment programme int he bedrooms. I am sure this that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

Our stay could have been better.

Customer review rating 4.2/5

Ian W. Couples - 05/01/2020 Confirmed reviews ALL

We love this hotel and have stayed here many times over the past few years as we live in Nottinghamshire but support Wolves. It is getting more popular probably because the Wolves team stay here before every home game. Unfortunately they get priority over other guests (which I fully understand as they must spend a considerable amount of money over the season). Check-in time is 2:00pm so I find it unacceptable to have to wait 4 hours until 6:00pm for our room. This isn't the first time so surely it would be polite to contact guests and pre warn them that rooms might not be ready. A lot of guests that day, particularly those with no interest in football, were getting very annoyed. That said it didn't put us off as we stayed here again last night.

Dear I W., Thank you for taking the time to tell us about your experience at the Novotel Wolverhampton. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jackie Clakre General Manager
Customer review rating 4.2/5

Ratana Families - 05/01/2020 Confirmed reviews ALL

Brilliant service.

Dear Ratana D., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager
Customer review rating 4.2/5

Mr M. Families - 04/01/2020 Confirmed reviews ALL

I initially booked online, but one site was saying that you where fully booked and another was saying you had rooms available, so I finally made the booking but had not received a confirmation, luckily I rang the day before my arrival and the lady on reception saved the day and made the booking. On arrival everyone was dealt with in a professional manner with a warm reception, the room was lovely and the Set-tie bed was already for my daughter, we had a good sleep and the noise from the hallways wasn’t too bad as I know their was a lot of football fans staying at the hotel. Unfortunately that’s where the comfort of the hotel ended as breakfast was completely less impressive, one of the things I’ve learnt in my 30 years in the catering industry is that breakfast at a hotel has more impact and lasting impression than any other experience of their stay........ breakfast buffet should look presentable with good variation and constantly been topped up, staff well.... Can we please at least smile as your the impression and the start of anybody's stay, the last thing that the guest wants to see is miserable staff...... sorry but it needs to be pointed out. Last saving grace was, although I waited for some time my poached eggs where spot on, so bravo chef just take care of the rest of your food offering....

Dear Manuel M., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you for sharing both positive and negative feedback with us, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager
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