Novotel Wolverhampton 3 stars

Customer review rating (ALL Rating) 4.3/5 936 reviews

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Novotel Wolverhampton - Image 1
Novotel Wolverhampton - Image 2
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Union Street, WV1 3JN WOLVERHAMPTON, United Kingdom

Description

Hotel extras

  • Parking on site with EV charging points available

  • 7 versatile Meeting & Event rooms available

  • Restaurant & Bar open and serving a delicious breakfast and dinner daily

  • Close to attractions; Molineux Stadium , Wolverhampton Racecourse, University & Grand Theatre

  • Air-conditioning throughout hotel

Our accommodation(s)

Hotel location

Novotel Wolverhampton

Union Street
WV1 3JN WOLVERHAMPTON
United Kingdom

GPS:52.585175, -2.120105

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BAR

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  936 reviews

TripAdvisor Rating  3.9/5  1,313 reviews

Customer review rating 5.0/5

Mark F. Families - Confirmed reviews ALL

Staff were excellent on reception. Check in and check out very smooth. Food and drink very good and reasonably priced.

Dear Mark F., Thank you for your kind review. We’re delighted to hear that our reception team provided excellent service and that check-in and check-out were smooth. It’s also great to know you enjoyed the food and drink and found them good value. We hope to welcome you back again soon! Sincerely, C.Violenus

Customer review rating 1.5/5

John S. Couples - Confirmed reviews ALL

The hotel itself was lovely,,but we was woken at 12:30am to the siund of next door fighting,arguing and smashing things up,the things coming out of their mouths was disgusting,it spilled into the corridor to which i opened my door to tell them to be quiet,they told me to f##k off back in the room,now my partner was petrified,it was approaching 3am in the morning when i finally had to phone reception,,how it wasnt heard from reception is beyond me,,we never slept the rest of the night and it just ruined our following day

Dear John S. Thank you for taking the time to share your experience. While we’re pleased to hear that you found the hotel itself lovely, we are extremely sorry for the disturbance you encountered during the night. What you’ve described is completely unacceptable, and we fully understand how distressing and frightening this must have been for you and your partner. Please accept our sincere apologies that this situation was not addressed sooner. Your comments have been taken very seriously and will be reviewed with our management and night team to ensure appropriate procedures are followed to prevent this from happening again. We truly regret the impact this had on your stay and the following day, and we appreciate you bringing this to our attention. Clint R Violenus Front Office Manager

Customer review rating 1.5/5

Mandy S. Families - Confirmed reviews ALL

The room needs attention not clean stains on the carpet we're bad we stayed because our son is in new cross hospital ( u would never win 4 in a bed )

Dear Mandy S., Thank you for your feedback. We’re very sorry to hear about the condition of the carpet — this is not the standard we aim to provide. Your comments have been shared with our housekeeping team to ensure improvements are made. We hope your son is doing well and appreciate you choosing to stay with us during such a difficult time. Clint R Violenus Front Office Manager

Customer review rating 5.0/5

Joseph B. Couples - Confirmed reviews ALL

Near city center and train station including bus station and tram.

Dear Joseph B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, C.Violenus

Customer review rating 2.0/5

Peter B. Families - Confirmed reviews ALL

Staff in reception and the bar were brilliant. The bar area is really nice but the rooms let the hotel down. The rooms were shabby, not clean and had fixtures that were loose or hanging off the wall.

Hi Peter B., Thank you for taking the time to share your feedback. We’re delighted to hear that our reception and bar staff made such a positive impression and that you enjoyed the bar area. However, we’re very sorry to learn that the condition and cleanliness of the room did not meet expectations. Please accept our apologies, and rest assured your comments have been shared with our housekeeping and maintenance teams as we work to improve this experience for our guests. Clint R Violenus Front Office Manager

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Other web-users rate our hotel

  • 579 reviews 9.2/10 Location
  • 1,195 reviews 6.5/10 Room
  • 981 reviews 8.5/10 Service
  • 19 reviews 7.7/10 WiFi
  • 582 reviews 6.2/10 Cleanliness
  • 523 reviews 8.5/10 Breakfast
  • 212 reviews 5.9/10 Value

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