Novotel Wolverhampton Hotel 3 stars

Nice hotel, very good location, clean and tidy.

Staff work hard, have a positive attitude and make guests feel welcome. Check in and out is slick, evening meals in the bar/restaurant have improved and breakfast continues to be good.

The staff are excellent, polite and accommodating. The reception, bar and restaurant areas very good as well. The room I stayed in was shabby. Rust stains around bath tub, worn carpet, towel rail loose on wall, bath tub/shower difficult to get in, generally looked dated, worn and tired. Fridge not working. However, room size was good, layout concept just right and sound insulation excellent.

Very comfortable room, lovely food and good service

Good Breakfast was very good.Very friendly lady was serving coffee

The averall was good, a little things to considere in terms of improvements. I think the bathrooms are kind of old and second the gest in the room beside of mine was very loud, so the noise comming to my room.

Adequate, Clean fresh n quirky.

Staff were very efficient and friendly and welcoming. Room was clean and had all the necessities

Clean and comfortable but when we returned in the evening the hotel and our room smelled of cannabis (we assumed people were smoking under the ventilation inlet outside) and the following morning the breakfast was below the standard expected (warmed up?).

Love this Hotel great comfy modern rooms great staff. The restaurant and bar area are both very nice serving good food a beer. The hotel is ideally situated for all forms of transport and all Wolverhampton as to offer.

I was very disappointed.The toilet handle was broken and it didn't flush properly. There was no bath towel,so we couldn't shower in the morning. The carpets were strained. I understand that the rooms are being refurbished this year but felt the price charged for the room didn't match the quality. I work for a TMC and would be reluctant to recommend your hotel.

Why have I "always" (the two last visits) got the Worst room at the hotel ? 301 and 101 is not the best room.

We love this hotel and have stayed here many times over the past few years as we live in Nottinghamshire but support Wolves. It is getting more popular probably because the Wolves team stay here before every home game. Unfortunately they get priority over other guests (which I fully understand as they must spend a considerable amount of money over the season). Check-in time is 2:00pm so I find it unacceptable to have to wait 4 hours until 6:00pm for our room. This isn't the first time so surely it would be polite to contact guests and pre warn them that rooms might not be ready. A lot of guests that day, particularly those with no interest in football, were getting very annoyed. That said it didn't put us off as we stayed here again last night.

Brilliant service.

I initially booked online, but one site was saying that you where fully booked and another was saying you had rooms available, so I finally made the booking but had not received a confirmation, luckily I rang the day before my arrival and the lady on reception saved the day and made the booking. On arrival everyone was dealt with in a professional manner with a warm reception, the room was lovely and the Set-tie bed was already for my daughter, we had a good sleep and the noise from the hallways wasn’t too bad as I know their was a lot of football fans staying at the hotel. Unfortunately that’s where the comfort of the hotel ended as breakfast was completely less impressive, one of the things I’ve learnt in my 30 years in the catering industry is that breakfast at a hotel has more impact and lasting impression than any other experience of their stay........ breakfast buffet should look presentable with good variation and constantly been topped up, staff well.... Can we please at least smile as your the impression and the start of anybody's stay, the last thing that the guest wants to see is miserable staff...... sorry but it needs to be pointed out. Last saving grace was, although I waited for some time my poached eggs where spot on, so bravo chef just take care of the rest of your food offering....