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Novotel Wolverhampton Hotel 3 stars

TripAdvisor rating 4.0/5 1,134 reviews
Novotel Wolverhampton
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+ 22 Services
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Hotel extras

  • Central location, with plenty of nearby transport links

  • In-house restaurant offering international and local cuisine

  • Hotel bar with a selection of beers, wines and cocktails

  • 7 versatile meeting rooms which can hold up to 200 people,.Play area with video games for the

  • Nearby leisure facilities, including tennis, squash and golf

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Golf course 18 holes (Nearby)
  • Tennis
  • Squash court (Nearby)
Business services
  • 7 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
Information message

At Novotel we always strive to improve our guests' experience; it is therefore our pleasure to inform you that we will commence public areas renovation on 29/05/18 until the 31/07/18. Please rest assured that this will not affect the services we offer.

Hotel location

Novotel Wolverhampton

Union Street
WV1 3JN
wolverhampton
united kingdom

Tel: +4401902871100

Fax: (+44)(0)1902/870054

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    BIRMINGHAM INTL At 39km / 24.24 miles

  • By plane

    EAST MIDLANDS At 120km / 75 miles

  • By plane

    MANCHESTER At 120km / 75 miles

  • By train

    WOLVERHAMPTON At 0.8km / 0.5 miles

GPS :52.585175, -2.120105

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room, queen-size bed + convertible sofa

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone(...)

Executive Room with 1 queen-size bed and sofa

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products(...)

Our restaurants and bars

NOVOTEL WOLVERHAMPTON RESTAURANT

Type of cuisine: International

Photo non contractuelle / Strictly non binding

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 193 m²

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 140 people

Find out more

Our guest reviews for
Novotel Wolverhampton

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

5,175 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,134 reviews

Noisy neighbours

Customer review rating 4.2/5

Sss F. Solo - 02/12/2019 Confirmed reviews ALL

As always the hotel staff were courteous and helpful except for two instances 1. I asked for the safe to be unblocked, that never happened over two days. 2. The room next to me decided to come back at 0530 - bang around, shout and party. I rang reception but there was no answer.

Dear Mr S., Thank you for taking the time to tell us about your experience at the Novotel Wolverhampton. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jackie Clarke General Manager

Consistently good

Customer review rating 4.2/5

Ap Business - 02/12/2019 Confirmed reviews ALL

home from home nothing is ever to much trouble

Dear Mr P., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one and we continue to make you feel at home Sincerely, Jackie Clarke General Manager

Meets expectations. No-frills, no-nonsense, practical business hotel.

Customer review rating 4.2/5

Sk Business - 25/11/2019 Confirmed reviews ALL

Overall stay was good. The room was clean. The property seems a little dated. Breakfast was good, but would have been happier with slight menu variations everyday. Check-in and check-out process was quick and efficient. Staff was professional.

Dear Shyam K., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. With regard to the breakfast at the hotel, we offer the hot and cold buffet breakfast to hopefully ensure our guests can have a selection, if there is something else you prefer on request we would endeavour to accommodate. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

Mrs

Customer review rating 4.2/5

Pcj Families - 25/11/2019 Confirmed reviews ALL

Easy check in. Efficient and very helpful staff Breakfast was good but clearing away plates was a little too quick - as only pit down cutlery and was taken !

Dear Ms C., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I appreciate your comments and these will certainly be investigated with the team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

Great customer service, brilliant food and very clean!

Customer review rating 4.2/5

Bronwynne B. Business - 22/11/2019 Confirmed reviews ALL

I was very impressed on the customer service received from the minute I entered the hotel, until I left. Very professional, helpful and great humour. I ate 3 meals in the hotel, of which all were really enjoyed. Good quality food.

Dear Bronwynne We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

Excellent hotel

Customer review rating 4.2/5

Robert P. Couples - 19/11/2019 Confirmed reviews ALL

We are always treated as valued customers when we stay

Dear Mr P., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

Noisy

Customer review rating 4.2/5

P. C. Business - 19/11/2019 Confirmed reviews ALL

Staff very pleasant and helpful, but twice failed to call me with morning alarm as arranged. 2 nights extremely noisy with rowdy guests in car park until 4am, and nobody from hotel asking them to be quiet despite several complaints from other guests.

Dear Mr C. Thank you for taking the time to tell us about your experience at the Novotel Wolverhampton. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and the necessary coaching will be carried out to prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jackie Clarke General Manager

Saturday 16th

Customer review rating 4.2/5

Saturday 1. Friends - 19/11/2019 Confirmed reviews ALL

staff made the stay worth while so friendly

Dear Mr B., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

Weekend break.

Customer review rating 4.2/5

Noel M. Friends - 18/11/2019 Confirmed reviews ALL

As always we loved our stay with you and your team. The rooms were exactly as we requested, and they were made up for our arrival as we needed an extra bed. I know that the internet had crashed when we arrived so we couldn't check in but you were very helpful accommodating us with a room for our luggage and complimentry drinks. The evening was very relaxing and we all slept very well. Breakfast was super and we just dropped our keys in the box on our way out so we had a speedy checkout. Thanks for a lovely stay and look forward to seeing you again soon.

Dear Noel M., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. it was a hectic time as you said and we would like to thank you for your understanding and patience with the system failure which was global and out of our hands. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to welcoming you back to Novotel Wolverhampton soon. Sincerely, Jackie Clarke General Manager

Poor experience...

Customer review rating 4.2/5

Sathvik Business - 17/11/2019 Confirmed reviews ALL

I was very disappointed with the service at the reception and at the breakfast counter. At the reception, staffs were very rude and did not solve many of my queries. Though I had initially planned to stay for 4 months , I had to cut short my stay at Novotel for only 4o days due to the unsympathetic behavior of the staff. I have booked another hotel to stay for remaining 3 months and will recommend my company not to book Novotel for any of our employees. At the breakfast counter, the staffs were discriminating me and never had a smile or a warm gesture during their service. They always had a grumpy face. Over all I had a very bad experience staying at Novotel and will not recommend to others.

Dear Sathviksuresh S., Thank you for taking the time to tell us about your experience at the Novotel Wolverhampton. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jackie Clarke General Manager

Irratic Service

Customer review rating 4.2/5

Gphillman Couples - 16/11/2019 Confirmed reviews ALL

We tried to organise a Taxi via Reception, they confirmed it was ordered but no Taxi. Not sure who's fault Key didn't open door, wrong programing of key ? In the morning we had Breakfast, it was excellent, but when we returned to the room at 9-15 it was clear that somebody had been in and changed sheets and Towels, this seemed a bit odd as it was clear the room was still occupied. 2 of these things you give them the benefit of doubt, but the 3rd one no

Dear Graham H., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. Thank you for your feedback I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

A good comfortable stay.

Customer review rating 4.2/5

John Solo - 14/11/2019 Confirmed reviews ALL

A enjoyable experience

Dear Mr T., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

Hard bed and freezing

Customer review rating 4.2/5

Terrible Business - 14/11/2019 Confirmed reviews ALL

The room was freezing ans the bed rock hard

Dear Ms s., Thank you for taking the time to tell us about your experience at the Novotel Wolverhampton. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. I am sorry that the bed was not to your liking, they have recently been replaced, in terms of the temperature it is with regret that this did not meet your requirements, on these occasions please advice and we can adjust. I am that our service standards did not meet our usual level of offer and our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Novotel. Please do not hesitate to contact me during your next visit. Sincerely, Jackie Clarke General Manager

Ken s.

Customer review rating 4.2/5

Ken S. Solo - 13/11/2019 Confirmed reviews ALL

Unfortunely the hotel computer system was down when i arrived slowing up booking in at reception,these things happen. ,everything else was perfect.At breakfast the plates in the bainmarie well were only lukewarm,therefore some items like beans and mushrooms go cold rapid.The bar could do with a few extra draft beers,if you dont like Becks or Stella you have no choice.John smiths or Banks bitter would be ideal.

Dear Mr s., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I do apologise for the delay in your check in the IT issue was due to the internet host not allowing us access to our system, we appreciate you bearing with us. I will investigate the plate warmer temperature, thank you for letting us know. I will pass on your comments regarding the beer options to look at additions to IPA and pedigree. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

Mrs

Customer review rating 4.2/5

Charanjit S. Families - 12/11/2019 Confirmed reviews ALL

It was ok

Dear Charanjit s., Thank you for taking the time to tell us about your experience at the Novotel Wolverhampton. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jackie Clarke General Manager

Staff always friendly at Wolverhampton Novotel

TripAdvisor rating 4.0/5

JohnEatonBray Couples - 12/11/2019 TripAdvisor review

Always a friendly welcome at this hotel. The staff will always go out of their way to be helpful. During out stay the hotel computer went down - but the staff carried on in a friendly, courteous and helpful way. Well done! Good food too.

Great staff

Customer review rating 4.2/5

Kelly Couples - 11/11/2019 Confirmed reviews ALL

One night stay, room very clean all staff lovely special shout out to Nathan the night manager

Dear Ms G., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team and especially Nathan. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

Football Break

Customer review rating 4.2/5

Jimmy Y. Friends - 11/11/2019 Confirmed reviews ALL

I have stayed at the Novotel Wolverhampton many times and it has always been a great experience. This is the 1st time I've ever had to make any kind of complaint although it is not a serious complaint at all. I was staying with a male friend who preferred two single beds to a double. I didn't request this at the time of booking but asked at check in around 2:00pm. We asked if the settee could be made up while we were out but when we returned at 5:30pm it still hadn't been done. We asked again if it could be done as we were going out again to the match. When we returned at 10:30 it still hadn't been done so my friend just slept on the settee without any bedding. Other than that everything was great as usual.

Dear Mr Y., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am very sorry that your bed was not made up for you, and an investigation will be carried out as to how this happened to ensure it does not occur again. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

As usual a perfect stau

Customer review rating 4.2/5

Beatrice N. Families - 11/11/2019 Confirmed reviews ALL

Although the hotel experienced a server problem they coped well to keep everyone hsppy

Dear Mrs N., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are pleased to read our IT outage did not impact your stay, thank you for bearing with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager

Mr

Customer review rating 4.2/5

Lakbir S. B. Solo - 11/11/2019 Confirmed reviews ALL

Always a pleasant visit Reception staff and bar area very good

Dear Lakbir B., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jackie Clarke General Manager
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