Novotel Cambridge North 4 stars

Customer review rating (ALL Rating) 4.4/5 1,135 reviews

Best price
guarantee
Novotel Cambridge North - Image 1
Novotel Cambridge North - Image 2
Novotel Cambridge North - Image 3
Novotel Cambridge North - Image 4
2, Cambridge Square, CB4 0AE CAMBRIDGE, United Kingdom

Description

Hotel extras

  • Close to Cambridge North train station

  • Close to Cambridge Science Park

  • Close to Cambridge Business Park

  • Park & Ride service available

  • Easy access to Cambridge City Centre

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Novotel Cambridge North

2, Cambridge Square
CB4 0AE CAMBRIDGE
United Kingdom

GPS:52.2246, 0.1571

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

RESTAURANT

Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,135 reviews

TripAdvisor Rating  3.9/5  246 reviews

Customer review rating 4.5/5

Rose S. Families - Confirmed reviews ALL

Dear Rose S., Thank you for your kind feedback. We are delighted to hear that you enjoyed your family stay and appreciated the room size, facilities, and cleanliness. Our team strives to provide excellent service, and your compliments are truly rewarding. Best regards, Novotel Cambridge North

Customer review rating 3.5/5

Nayab A. Families - Confirmed reviews ALL

Dear Nayab, Thank you for sharing your recent experience with us. We’re pleased to hear that your stay was comfortable overall and that our team was responsive in assisting with your requests during your visit. We appreciate your feedback regarding the booking inclusions and check-in process. While parking availability is listed on our site, we understand how the distinction between availability and inclusion can cause confusion, especially when expectations are shaped by third-party platforms. Your mention of the breakfast rate discrepancy is also noted, and we’re glad this was clarified efficiently at the desk. Your comments on the in-room amenities and sofa bed comfort are valued. Guest comfort is always a priority, and insights like yours are useful as we assess areas for improvement across our room offerings and facilities. It’s encouraging to hear that the team acted promptly when the hand wash was brought to their attention, and we’ll ensure that such details are more consistently managed in our room preparation moving forward. Thank you again for taking the time to provide your impressions. We’re committed to delivering a consistently high standard and appreciate the opportunity to learn from your experience. Kind Regards, Charlotte Assistant Front Office Manager

Customer review rating 4.0/5

Julie J. Families - Confirmed reviews ALL

Dear Julie J., Thank you for your kind comments regarding our hotel, room, and facilities. We appreciate your feedback about the duvet size and will take it into consideration for future enhancements. Best regards, Novotel Cambridge North

Customer review rating 2.5/5

Rajesh V. Business - Confirmed reviews ALL

Dear Mr. V., Thank you for your feedback. We appreciate your loyalty and are pleased you find our location convenient. We will take your comments into consideration as we strive to enhance our guest experience. Kind regards, Novotel Cambridge North

Customer review rating 2.0/5

Jonathan J. Families - Confirmed reviews ALL

Dear Johnathon, Thank you for taking the time to provide such a detailed account of your recent stay. Your feedback offers valuable insight into both the highlights of your visit and the aspects that did not meet your expectations. We’re pleased to hear you found the hotel well presented and our team friendly and helpful — it’s encouraging to know that the service you received from the front desk, especially regarding parking support, stood out positively. That said, the points you raised regarding room readiness, maintenance, and in-room amenities have been noted. While certain operational elements such as parking rates are managed externally — in this case, by Greater Anglia — your experience brings attention to the real impact this can have on overnight guests. We're always seeking constructive ways to collaborate with third-party providers where possible to improve the overall guest journey. We also understand the importance of privacy and comfort when traveling as a family. Your comments about the bathroom door design and the visibility concerns in that context are helpful and will be considered as we review room functionality and layout. Similarly, feedback on the TV functionality, channel availability, and connectivity of appliances such as the kettle is extremely useful as we assess room checks and preventative maintenance routines. Guest feedback is most effective when shared directly, and we truly value the insights you’ve now taken the time to provide. It’s unfortunate to hear we may have missed an opportunity to engage with you at check-out — this will be reinforced with our team to ensure all guests are offered a chance to share their experience before departure. Although your current impression may deter you from returning, we hope there may be an opportunity in the future to welcome you back and provide a visit that reflects the high standards we aim to uphold. Kind Regards, Charlotte Assistant Front Office Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,142 reviews 7.9/10 Location
  • 1,657 reviews 7.7/10 Room
  • 1,668 reviews 7.9/10 Service
  • 49 reviews 4.2/10 WiFi
  • 899 reviews 7.9/10 Cleanliness
  • 739 reviews 8.3/10 Breakfast
  • 569 reviews 7.8/10 Pool
  • 456 reviews 4.7/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in Cambridge

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.