Novotel Cambridge North 4 stars

Customer review rating (ALL Rating) 4.3/5 1,124 reviews

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Description

Hotel extras

  • Close to Cambridge North train station

  • Close to Cambridge Science Park

  • Close to Cambridge Business Park

  • Park & Ride service available

  • Easy access to Cambridge City Centre

Our accommodation(s)

Hotel location

Novotel Cambridge North

2, Cambridge Square
CB4 0AE CAMBRIDGE
United Kingdom

GPS:52.2246, 0.1571

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

RESTAURANT

Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,124 reviews

Customer review rating 5.0/5

Albert M. Families - Confirmed reviews ALL

Great staff very welcoming and rooms very clean and comfortable

Dear Albert M., Thank you for your kind words regarding our welcoming staff and the cleanliness and comfort of your room. We are pleased to hear that you had a positive experience during your stay with us. Best regards, Novotel Cambridge North

Customer review rating 4.0/5

Adina I. Families - Confirmed reviews ALL

The hotel is nice and clean. What was upsetting is the fact that you have to buy towels, dressing gown and slippers if you want to use the swimming pool or wellness facilities.

Dear Adina, Thank you for taking the time to share your feedback. We’re pleased to hear that you found the hotel clean and comfortable, as maintaining high standards of presentation and guest comfort is very important to us. We appreciate your comments regarding towels, robes, and slippers for use in the swimming pool and wellness facilities. For clarity, robes and slippers are provided on a complimentary basis when staying in our Suite and Executive room categories. For guests staying in our Queen rooms, these items are available to purchase. Towels for the pool area are available via reception in line with our operational procedures. We value your feedback, as it helps us ensure that our facilities and services are communicated clearly so guests can make informed choices when booking. We hope to welcome you back again in the future. Kind Regards, Charlott Front Desk Manager

Customer review rating 4.0/5

Colum D. Business - Confirmed reviews ALL

Only a 5 minute drive from work for training. Plenty of plug sockets to make working from the room comfortable, bed very comfortable, room clean, tidy and modern. Food in restaurant exceptional, beef croquettes and roast duck. Difficult to order to room as had to go down to reception to get WhatsApp number to order food, surely it would be easier to have a QR Code in the room?

Dear Colum D., Thank you for sharing your positive experience at Novotel Cambridge North. We are delighted to hear that our location, comfortable accommodations, and dining options met your expectations. Your feedback regarding the food ordering process is appreciated; we understand the convenience of modern solutions such as QR codes and will take your suggestion into consideration. We strive to enhance our guests' experiences continually. Thank you once again for your valuable insights. We look forward to welcoming you back in the future. Best regards, Novotel Cambridge North

Customer review rating 3.0/5

Kodand R. V. Couples - Confirmed reviews ALL

We had a one night stay recently. The bathroom was not cleaned properly and no top of of shower gel and shampoo! The staircase was dirty. The pillows were too soft and uncomfortable

Dear Kodand, Thank you for taking the time to share your feedback following your recent stay. Your comments regarding housekeeping and overall presentation have been noted and shared with the relevant teams. Cleanliness and room preparation are fundamental aspects of the guest experience, and your observations regarding the bathroom, amenities replenishment, and staircase condition highlight areas where closer attention to detail is required. This feedback will support a review of inspection procedures to ensure standards are consistently maintained. We also note your comments regarding pillow comfort. Guest preferences can vary, and your feedback is helpful as we continue to review bedding options to provide the most comfortable stay possible. We appreciate you bringing these matters to our attention, as guest insight plays an important role in helping us strengthen our overall service delivery. Kind Regards, Charlotte Front Desk Manager

Customer review rating 3.5/5

Magda S. Couples - Confirmed reviews ALL

I do recommend

Dear Magda S., Thank you for your feedback. We appreciate your acknowledgment of our location and recommendation. Your comments are valuable to us, and we strive to enhance our guests' experiences continuously. Best regards, Novotel Cambridge North

Other web-users rate our hotel

  • 1,123 reviews 8.1/10 Location
  • 1,696 reviews 7.7/10 Room
  • 1,711 reviews 7.9/10 Service
  • 50 reviews 4.8/10 WiFi
  • 918 reviews 7.5/10 Cleanliness
  • 744 reviews 8/10 Breakfast
  • 564 reviews 7.7/10 Pool
  • 458 reviews 5.3/10 Value

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