Novotel Cambridge North 4 stars

Customer review rating (ALL Rating) 4.4/5 1,338 reviews

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Description

Hotel extras

  • Close to Cambridge North train station

  • Close to Cambridge Science Park

  • Close to Cambridge Business Park

  • Park & Ride service available

  • Easy access to Cambridge City Centre

Our accommodation(s)

Hotel location

Novotel Cambridge North

2, Cambridge Square
CB4 0AE CAMBRIDGE
United Kingdom

GPS:52.2246, 0.1571

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

RESTAURANT

Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,338 reviews

TripAdvisor Rating  4.0/5  217 reviews

Certificate of excellence 2023

Attentive polite staff, convnenient location

Customer review rating 4.5/5

Damion Business - Confirmed reviews ALL

Overall, I was pleased with my stay. Staff were polite, attentive and professional. Modern hotel. Spacious bedroom with massive TV. Breakfast had everything I needed. The tomatoes were particularly tasty. Would stay again. One area I would improve would be the cleanliness of the dining area. There were food crumbs on the seats. This needs to be addressed for it to be a 10.

Dear Damion C., We very much appreciate your comments regarding your stay at the Novotel Cambridge North. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Team :)

Mixed Experience

Customer review rating 2.5/5

Craig Business - Confirmed reviews ALL

First time here, a rather soul less part of Cambridge when arriving in the dark and this building didn't add to that thought. Check in with a person on a pedestal in the middle of the void of a reception area was odd and the modern thing of using a card to get the lift starting caught me out. All good with the room, this being the positive part of the stay. With it only being one night and being alone I chose to eat in rather than find something in the dark nearby. Again a rather soul less experience at the restaurant, with it all being very open plan. Helpful staff, but struggled to add the meal to the room bill. At checkout I was presented with two evening meal bills! Fortunately I had a receipt from the restaurant to get this sorted. Not enough to put me off using this hotel again, especially as it is well located for the station into the centre of town, but not a good start.

Good stay

Customer review rating 5.0/5

Cb Families - Confirmed reviews ALL

Stayed in the executive suite, it was spacious and comfortable and staff were efficient and friendly

Dear Budhwani C., We very much appreciate your comments regarding your stay at the Novotel Cambridge North. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Team :)

modern pet friendly hotel

Customer review rating 2.5/5

Urodoc Families - Confirmed reviews ALL

Our previous experience at this hotel a month ago was excellent. However, on this occasion the app booking for the hotel did not go through and was cancelled a few days later. I did not get any notification which is an issue with ALL. We turned up Friday night with dog in tow after a 4 hour drive to find that we had no room! Fortunately the manager found us a room for two nights. However we paid an additional £75 for a flexible booking as she could not give us the pre paid rate. She did include breakfast to compensate. The first night was uncomfortable and hot as the A/C wasn’t working and we had no sleep till the hotels fire alarm went off at 3 AM. The staff in the restaurant both at breakfast and dinner are excellent though Another gripe is the bathroom door that acts as a one way mirror that allows for no privacy if the room is dark and the bathroom light on I would think twice before staying as the booking process is unreliable through the ALL app rather than the hotel although we found the staff great. However they are dog friendly and that is a plus for us

Good Location, New Hotel

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

Nice hotel, near train station and bus stop. wish they had floors segrigating guests with pets and guests without.

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Other web-users rate our hotel

  • 1,063 reviews 7.7/10 Location
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  • 1,573 reviews 7.7/10 Service
  • 40 reviews 5.4/10 WiFi
  • 830 reviews 7.7/10 Cleanliness
  • 728 reviews 8.3/10 Breakfast
  • 601 reviews 9.5/10 Vibe
  • 519 reviews 7.9/10 Pool

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