Novotel Cambridge North

Novotel Cambridge North 4 stars

Customer review rating (ALL Rating) 4.4/5 1,141 reviews

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Hotel extras

  • Close to Cambridge North train station

  • Close to Cambridge Science Park

  • Close to Cambridge Business Park

  • Park & Ride service available

  • Easy access to Cambridge City Centre

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Cambridge North

2, Cambridge Square
CB4 0AE CAMBRIDGE
United Kingdom

GPS:52.2246, 0.1571

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

RESTAURANT

Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,141 reviews

Overnight stay

Customer review rating 5.0/5

Richard Couples - Confirmed reviews ALL

Excellent customer service and highly professional staff, hotel is brand new in an excellent location walking distance to a main line station with easy access to Cambridge

Dear Richard, We are so glad to read you were pleased with the stay and found the location greatly suitable for your needs. Our team is very happy to have hosted you during your visit and we would like to thank you for taking the time to share your feedback. We hope to be able to welcome you back very soon! Kindest regards, Novotel Reception

New hotel with

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

I stayed at the Novotel for one night when visiting Cambridge on business. The check in staff were very helpful and polite. The room was a good size and very clean (although it took me a few seconds to find the toilet as it is behind a mirrored wall). The room had all the amenities that I needed and I had no complaints with it. I had a good nights sleep and the location was very quiet. Parking was in the station car park next to the hotel. I found a space near to the hotel entrance (without any trouble), which was a big help with all my luggage. It was easy to pay for the parking online (£12 for 24 hours) and the information was given to me at check in. I didn’t have time to use the leisure facilities which was a shame. I had an evening meal in the restaurant which was average at best and highly priced. I think this would be my only complaint with the hotel. I would recommend this hotel and would book again if I visit the area in the future.

Dear Alison, Thank you very much for taking time to leave such a lovely review, following your recent stay with us. It is delightful to read you were so pleased with our services and room amenities. We are also glad to know you found the NCP car park location to be ideal and the staff helpful. In regards of the restaurant services, we do apologize for it not meeting your expectations. We are constantly look for ways to improve, therefore your feedback is kindly appreciated. We hope to see you back at Novotel Cambridge North very soon! Kind regards, Novotel Reception

Great stay

Customer review rating 5.0/5

Jh Business - Confirmed reviews ALL

Lovely room, modern and clean hotel

Dear JH, We very much appreciate your comments regarding your stay at the Novotel Cambridge North. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception Team.

Great rooms, terrible restaurant.

Customer review rating 3.0/5

Arthur Business - Confirmed reviews ALL

Really line the rooms and will come back Restaurant service was bad - waiter didn‘t know anything about the dishes we asked about. Food tool forever, and was mediocre at best.

Dear Arthur, Thank you for taking the time to tell us about your experience at the Novotel Cambridge North. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that your comments regarding our restaurant have been forwarded to our Food and Beverage team. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Reception Team.

Hotel is ok, but lacks small details to make a comfortable stay

Customer review rating 2.0/5

F K. Business - Confirmed reviews ALL

Given the price of this hotel, I think it lacks a few small details that would really improve the level of service. In particular, there were no amenity kits in the bathroom and no bottled water in the rooms. I ordered dinner the night before in the hotel (Vegan burger) - the service was so slow and the food was so basic.

Dear FARHAN, Thank you for taking the time to leave us a review on your stay at Novotel. We are sorry you found the service poor and have passed this comments onto the corresponding team. With regards to the extras in the bathrooms these are available in some room types and can be requested to be brought up tp your room through our Whatsapp. Regards, Novotel Reception

Other web-users rate our hotel

  • 589 reviews 7.5/10 Location
  • 931 reviews 8.3/10 Room
  • 1,089 reviews 8.2/10 Service
  • 22 reviews 6.7/10 WiFi
  • 506 reviews 8.7/10 Cleanliness
  • 495 reviews 8.1/10 Breakfast
  • 488 reviews 9.7/10 Vibe
  • 377 reviews 8.6/10 Pool

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