Novotel Cambridge North 4 stars

Customer review rating (ALL Rating) 4.3/5 1,147 reviews

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2, Cambridge Square, CB4 0AE CAMBRIDGE, United Kingdom

Description

Hotel extras

  • Close to Cambridge North train station

  • Close to Cambridge Science Park

  • Close to Cambridge Business Park

  • Park & Ride service available

  • Easy access to Cambridge City Centre

Our accommodation(s)

Hotel location

Novotel Cambridge North

2, Cambridge Square
CB4 0AE CAMBRIDGE
United Kingdom

GPS:52.2246, 0.1571

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

RESTAURANT

Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,147 reviews

TripAdvisor Rating  3.9/5  256 reviews

Customer review rating 4.0/5

Larene B. Couples - Confirmed reviews ALL

It was very clean and the breakfast was excellent value for money.

Dear Larene B., Thank you for your kind words regarding the cleanliness of our hotel and the value of our breakfast offerings. We are delighted to hear that you had a good stay with us. Goodbye, Novotel Cambridge North

BEWARE of staying at this hotel

TripAdvisor rating 1.0/5

R9349UIjg TripAdvisor review

BEWARE of staying at this hotel .Shocking experience , when I was going to bed I pulled back the covers only to realise that the bed had been slept in & the covers NOT changed. Absolutely disgusting, I have never experienced this before. Staff said housekeeping had gone home, fair enough, and that they would change the bed. However the lady who came upstairs, had no linen with her, she pulled the covers into the floor and said she couldn’t be sure. She had no intention of changing the bed. No alternate room was offered and I left and drove home 130 miles. Shocking and disgusting experience. The response from Nicolette Schmidt one of the lagers at the hotel “unfortunate “.- very & I won t be staying at the chain again of that’s the level of cleanliness!!!!!!!!!

Customer review rating 3.5/5

Lloyd S. Couples - Confirmed reviews ALL

Nice hotel closer to cambridge north Station than the Station car park, staff were very friendly, main niggle to prevent re booking was tv would not go below 10 on the volume which was too loud. Hotel room was well sound insulated.

Dear Lloyd, Thank you for sharing your feedback. We’re pleased to hear you found the hotel conveniently located near Cambridge North Station and appreciated the friendliness of our team. It’s also great to know the sound insulation in your room met expectations for a peaceful stay. Your comment about the TV volume setting is very helpful, however it is a factory setting on the TVs that can not be changed. We value your input and hope to welcome you back for a stay that fully meets your expectations. Kind Regards, Charlotte Assistant Front Desk Manager

Customer review rating 5.0/5

Laima G. Couples - Confirmed reviews ALL

It was pleasure to stay in Novotel Cambridge North. The service was excellent!!! The lady from reception (GINNI) was very friendly and helpful ❤️❤️❤️

Thank you for sharing your experience. We’re delighted to hear you had a good stay and that the service stood out as excellent. It’s wonderful to know Ginni at reception made such a positive impression with her friendliness and helpfulness—your recognition means a lot, and we’ll be sure to share your kind words with her. We look forward to welcoming you back for another enjoyable visit.

Customer review rating 4.5/5

Andrew M. Couples - Confirmed reviews ALL

Front of house staff very friendly. I like the fact that they are wearing name badges again with flags showing languages they speak. This also gives an indication of their nationality. Rooms were clean and tidy. Food in the restaurant was good although some of the waiting staff could have been more dynamic.

Dear Andrew, Thank you for sharing your feedback. We’re pleased to hear you found the hotel organised and tidy, and that our front-of-house team made a positive impression with their friendliness. It’s great to know the return of name badges with language flags stood out to you—this is something we value for creating a welcoming and inclusive environment. We’re glad your room met expectations for cleanliness and that you enjoyed the food in the restaurant. Your observation about some waiting staff being less dynamic is very helpful, and we’ll review this to ensure service remains consistently attentive and engaging. Your comments provide valuable insight into both the strengths and areas for improvement, and we look forward to welcoming you back for an experience that continues to meet your expectations. Kind Regards, Charlotte Assistant Front Desk Manager

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Other web-users rate our hotel

  • 1,144 reviews 8.1/10 Location
  • 1,720 reviews 7.8/10 Room
  • 1,731 reviews 8.1/10 Service
  • 52 reviews 5.2/10 WiFi
  • 939 reviews 7.7/10 Cleanliness
  • 763 reviews 8.1/10 Breakfast
  • 631 reviews 9.4/10 Vibe
  • 583 reviews 7.7/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.