Novotel Cambridge North 4 stars

Customer review rating (ALL Rating) 4.3/5 1,124 reviews

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Description

Hotel extras

  • Close to Cambridge North train station

  • Close to Cambridge Science Park

  • Close to Cambridge Business Park

  • Park & Ride service available

  • Easy access to Cambridge City Centre

Our accommodation(s)

Hotel location

Novotel Cambridge North

2, Cambridge Square
CB4 0AE CAMBRIDGE
United Kingdom

GPS:52.2246, 0.1571

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

RESTAURANT

Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,124 reviews

TripAdvisor Rating  3.9/5  259 reviews

Customer review rating 4.0/5

Andy P. Couples - Confirmed reviews ALL

We had a very nice one night stay at the Novotel Cambridge North, the room was nice and the bed was very comfortable, it had a large shower though not so great for tall people. I would stay there again though.

Dear Andy P., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our staff friendly and your room comfortable. We appreciate your feedback about the shower size and will take it into consideration for future improvements. Best regards, Novotel Cambridge North

Customer review rating 5.0/5

Samuel L. Couples - Confirmed reviews ALL

Hannah very kindly upgraded our room in advance to our arrival. She chose a nice room and even followed up with asking us how our stay was. Nothing was ever too much to ask and the customer service was the best I have ever experienced with an Accor property (better than a few Sofitel properties I have been to!) whilst this was a midscale property, the experience was exceptional. Thank you!!

Dear Samuel, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that Hannah's efforts made your experience exceptional and that you appreciated the level of customer service provided. It is our goal to ensure that all guests feel valued and well taken care of, regardless of the property's category. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Novotel Cambridge North

Customer review rating 2.0/5

Claire M. Business - Confirmed reviews ALL

bedding was marked, room had a smell to it, the decor was scruffy, the changing room of the swimming pool was not clean, no towels for use. For the price I paid (£229) it was not worth it.

Dear Claire, Thank you for taking the time to share these observations. Your comments regarding the condition of the bedding, the smell in the room, and the overall presentation of the décor have been noted with genuine attention. The points you raised about the cleanliness of the swimming‑pool changing facilities and the availability of towels are equally important, and we appreciate you bringing them to our awareness. We understand that you expected a higher standard, particularly given the rate paid, and your feedback provides valuable insight into areas where our team can focus more closely. Ensuring a consistently comfortable and well‑maintained environment is a priority for us, and your remarks help guide that ongoing effort. Thank you again for highlighting these matters. Your perspective is important, and we hope to have the opportunity to offer you a noticeably improved experience on a future visit. Kind Regards, Charlotte Assistant Front Desk Manager

Loud music being played outside

TripAdvisor rating 1.0/5

Jack D TripAdvisor review

Very loud music being played outside every weekend I've stayed hear you can hear it from the rooms all evening

Customer review rating 5.0/5

Stephen G. Families - Confirmed reviews ALL

Another great stay, the staff are friendly and helpful, hotel facilities are excellent for the price point and in general the hotel feels clean and well maintained.

Dear Stephen G., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that our staff made a positive impression and that you found our facilities to be excellent. Your kind words about our cleanliness and maintenance are greatly appreciated. Best regards, Novotel Cambridge North

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Other web-users rate our hotel

  • 1,140 reviews 8/10 Location
  • 1,706 reviews 7.8/10 Room
  • 1,714 reviews 8/10 Service
  • 52 reviews 4.9/10 WiFi
  • 934 reviews 7.8/10 Cleanliness
  • 746 reviews 8/10 Breakfast
  • 616 reviews 9.4/10 Vibe
  • 577 reviews 7.6/10 Pool

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