Novotel Cambridge North 4 stars

Customer review rating (ALL Rating) 4.4/5 1,501 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Close to Cambridge North train station

  • Close to Cambridge Science Park

  • Close to Cambridge Business Park

  • Park & Ride service available

  • Easy access to Cambridge City Centre

Our accommodation(s)

Hotel location

Novotel Cambridge North

2, Cambridge Square
CB4 0AE CAMBRIDGE
United Kingdom

GPS:52.2246, 0.1571

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

RESTAURANT

Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,501 reviews

TripAdvisor Rating  4.0/5  184 reviews

Certificate of excellence 2023

Nice Hotel

TripAdvisor rating 4.0/5

emmatV9738PF TripAdvisor review

The swimming pool facilities are NOT a wellness centre, more of a leisure pool full of kids and parents with no consideration or self awareness of others using the facilities. Ruined our visit for my husbands birthday. Other than the above, the hotel is clean and modern.

Well located

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

The hotel is in a good position with good public transport links. Our stay was spoilt by our room not being serviced by the time we returned at at 8pm. When I told reception of this someone was sent fairly promptly, but after leaving we noticed the bins had not been emptied. The bed was large and comfortable, the room warm and the shower very good and extremely easy to control. This was a good stay spoiled by one none action.

Dear Guest, Thank you for sharing your experience following your recent stay at Novotel Cambridge North. We are delighted to read that you found our location at your convenience, with easy access to Cambridge North Train Station and the A14, as well as being just a short distance from the city center by bus. We apologize for the oversight in servicing your room, but we are pleased to read that our team took immediate action once brought to their attention, and your room was serviced in the evening. We take guest satisfaction seriously and strive to rectify any issues promptly to ensure a comfortable stay. It is wonderful to read that you had a pleasant and comfortable stay overall. We appreciate your feedback and look forward to the opportunity to welcome you back to Novotel Cambridge North in the future. Kind Regards, Sandra Figler, Front Office Manager

Amazing hotel

Customer review rating 4.5/5

Sofia Families - Confirmed reviews ALL

Beautiful hotel with Great areas and very comfortable Swimming pool and sauna are brilliant (just people should respect the rules) Breakfast is amazing as food is very high standard and delicious Hotel people very respectful and friendly

Dear CARLA P., We greatly appreciate your comments regarding your stay with us at Novotel Cambridge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Reception Team

Good stay,however ...

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

Very bad experience upon check in and check out

Dear Guest, Thank you for taking the time to provide scores on your recent stay at Novotel Cambridge North. We are glad to read that you found your accommodation comfortable during your time with us. It is unfortunate that there was no additional information provided regarding your check-in and check-out experience. We understand the importance of these aspects of your stay and would like to further investigate any feedback you may have. We value your input and are committed to continuous improvement in our service delivery. If you could spare some time to share your feedback with us by emailing hb… it would be greatly appreciated. Your insights will be valuable in helping us enhance the overall guest experience. Thank you for choosing to stay at Novotel Cambridge North, and we look forward to hearing from you. Kind Regards, Sandra Figler, Front Office Manager

Unforgettable experience we will came soon

Customer review rating 5.0/5

Rafael A. K. Couples - Confirmed reviews ALL

We came on Valentine week end , amazing welcome ,from FO , very tasty breakfast with a smile from GENNi Italian lady , and the room was out of this world ,Hannah surprised us with a lovely incredible sparkle .Novotel North Cambridge we will rate 💯 plus will definitely Cane back again and will highly recommend.regards

Dear Rafael & K., We greatly appreciate your comments regarding your recent stay with us at Novotel Cambridge. It is always a pleasure to receive positive feedback. I will share your comments across our team, in particular with Genni & Hannah. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the last. Kind regards, The Reception Team

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Other web-users rate our hotel

  • 890 reviews 7.6/10 Location
  • 1,401 reviews 8.1/10 Room
  • 1,418 reviews 8/10 Service
  • 27 reviews 4.5/10 WiFi
  • 715 reviews 8.4/10 Cleanliness
  • 683 reviews 8.1/10 Breakfast
  • 585 reviews 9.7/10 Vibe
  • 494 reviews 8.1/10 Pool

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