Novotel Cambridge North 4 stars

Customer review rating (ALL Rating) 4.3/5 1,517 reviews

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Novotel Cambridge North - Image 1
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Novotel Cambridge North - Image 4
2, Cambridge Square, CB4 0AE CAMBRIDGE, United Kingdom

Description

Hotel extras

  • Close to Cambridge North train station

  • Close to Cambridge Science Park

  • Close to Cambridge Business Park

  • Park & Ride service available

  • Easy access to Cambridge City Centre

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Twin

Photo out of - Superior Twin

Each room includes a 55" LCD TV and free WIFI, 2 chairs and an adjustable table to create a comfortable work or relaxation space and standard tea and coffee making facilities. Suitable for either 2 adults or 1 adult and 1 child

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

Twin bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 25 m² / 269 sq ft
  • Bedding 2 x Twin bed(s)
See availabilities

Each room includes a 55" LCD TV and free WIFI and standard tea and coffee making facilities. Suitable for max 3 adults or 2 adults and 1 child

Max. number of persons
3
Area
From 25 m² / 269 sq ft

Bedding

Queen size bed(s) x1

Single sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Each room includes a 55" LCD TV and free WIFI, standard tea and coffee making facilities. Suitable for max 3 adults or 2 adults and 2 children

Max. number of persons
4
Area
From 25 m² / 269 sq ft

Bedding

Double sofa bed(s) x1

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Upgrade your stay to include a Nespreso machine, bathrobes and slippers, complimentary water and smart control shower in addition to 55" LCD TV,

Max. number of persons
3
Area
From 25 m² / 269 sq ft

Bedding

Single sofa bed(s) x1

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Each room includes a 55 LCD TV and free Wi-Fi, a table, a desk and a chair. With bedside controls and standard tea and coffee making facilities. Suitable for 2 adults

Max. number of persons
2
Area
From 24 m² / 258 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Each room includes a 55 LCD TV and free Wi-Fi, a table, a desk and a chair. With bedside controls and standard tea and coffee making facilities. Suitable for 2 adults

Max. number of persons
2
Area
From 25 m² / 269 sq ft
Accessibility
Accessible room

Bedding

Twin bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Suite

Superior Suite Kingsize Bed

Photo out of - Superior Suite Kingsize Bed

The ultimate Cambridge experience.Separate bedroom and lounge area and extra wardrobe space.Includes 2 chairs, adjustable table and large comfy sofa. 2 x 55''LCD TV displays. Smart control shower with 2 sinks and a seperate guest toilet.

Max. number of persons
2
Area
From 48 m² / 516 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Novotel Cambridge North

2, Cambridge Square
CB4 0AE CAMBRIDGE
United Kingdom

GPS:52.2246, 0.1571

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • 217 rooms
  • 11 rooms for people with reduced mobility
  • 31 family rooms
  • 11 connecting rooms
  • 217 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

  • German
  • English
  • French

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

7 Meeting rooms

Well-being

Leisure Pool - 1.2m

  • Covered
  • On site

Gym

  • On site
  • Near the property
  • Outdoor parking
  • Public
  • 374 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.2 m / 7.22 ft

  • Parking pricing: 25.96 € 22 GBP Per day
  • Parking for a month
  • Parking for a week

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Parking equipped with lights
  • Patrolled parking

Accessibility

  • Accessible parking

Gourmet Bar & Restaurant by Novotel Cambridge North

Photo out of - Gourmet Bar & Restaurant by Novotel Cambridge North

Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Cooking style
International
Chef name
Vijay Chandramohan
Capacity
88
CB4 0AE Cambridge, United Kingdom
Telephone +44 1223 867181
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Reservation recommended

Payment

  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

In stylish surroundings, choose from an array of beers, wines and cocktails served by our friendly staff. Our bar offers the perfect place to enjoy an evenings entertainment or relax and unwind.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,517 reviews

Customer review rating 2.5/5

Nic S. Business - Confirmed reviews ALL

Dear Nic S., Thank you for sharing your feedback regarding your recent stay. We regret to hear about the maintenance issues you encountered in your room. Your comments are valuable, and we will consider them as we continually strive to enhance our guest experience. Kind Regards, Andi Santos

Customer review rating 4.0/5

Barbara M. Couples - Confirmed reviews ALL

Dear Barbara, Thank you for taking the time to share your feedback regarding your recent stay at Novotel Cambridge North. We are delighted to hear that you found your stay comfortable and appreciated the friendliness and helpfulness of our staff. It is always rewarding to know that our guests recognize our efforts to provide a pleasant experience. I sincerely apologize for the inconvenience you encountered with the television radio channels. Your experience is important to us, and I understand how frustrating it can be when issues remain unresolved. We take such feedback seriously and ensure it is addressed with our maintenance team. While I cannot confirm the specifics of your previous report, please know that we strive to maintain the high standards expected of our hotel. Your comments will be shared internally as we continuously work on improving our services. We appreciate your loyalty and hope to welcome you back for another enjoyable stay. Best regards, Novotel Cambridge North

Customer review rating 4.0/5

Thomas J. Friends - Confirmed reviews ALL

Dear Thomas J., Thank you for your kind feedback. We are delighted to hear that you enjoyed our location, appreciated the friendliness of our staff, and found our breakfasts to your liking. We hope to welcome you back for another pleasant stay. Best regards, Novotel Cambridge North

Customer review rating 3.5/5

Safuan M. Business - Confirmed reviews ALL

Dear Safuan M., Thank you for sharing your feedback regarding your recent stay. I appreciate your positive comments about your overall experience. Regarding the health facilities, we prioritize the safety and well-being of all our guests, which is why we require a form to ensure a safe environment for everyone, particularly because this area is not physically manned. I understand your concerns and appreciate your perspective on this matter and these will be taken into account. Best wishes, Lauren Front Office Team Leader Novotel Cambridge North

Customer review rating 3.5/5

Claire S. Families - Confirmed reviews ALL

Dear Claire S., Thank you for taking the time to provide feedback regarding your recent stay with us. We are pleased to hear that you found our hotel satisfactory, but we regret that your experience did not meet your expectations regarding Accor membership recognition. While we strive to acknowledge our valued members, it appears we fell short during your visits. Your comments will be shared with our team as we continually aim to enhance our guest experience. We appreciate your loyalty and hope to welcome you back in the future. Best regards, Novotel Cambridge North

Dear Nic S., Thank you for sharing your feedback regarding your recent stay. We regret to hear about the maintenance issues you encountered in your room. Your comments are valuable, and we will consider them as we continually strive to enhance our guest experience. Kind Regards, Andi Santos

Customer review rating 4.0/5

Barbara M. Couples - Confirmed reviews ALL

The stay was very comfortable and the staff friendly and helpful. We have been several times in the past and find the hotel very convenient and quiet. I just have one big complaint that I really would like to see fixed before our next visit. We could get no sound on any of the radio channels on the television. We reported this and nothing happened. We mentioned it to another receptionist who said there had been one or two other complaints that she knew of. This wouldn't be quite so bad if the same thing hadn't happened to us on our last stay in a different room in March. Presumably this is a hotel-wide problem that your handymen cannot fix in one room. I don't know whether anyone came to try and fix the problem in our room - we got no feedback. Surely this is something you should seriously try to fix in a 4-star Novotel.

Dear Barbara, Thank you for taking the time to share your feedback regarding your recent stay at Novotel Cambridge North. We are delighted to hear that you found your stay comfortable and appreciated the friendliness and helpfulness of our staff. It is always rewarding to know that our guests recognize our efforts to provide a pleasant experience. I sincerely apologize for the inconvenience you encountered with the television radio channels. Your experience is important to us, and I understand how frustrating it can be when issues remain unresolved. We take such feedback seriously and ensure it is addressed with our maintenance team. While I cannot confirm the specifics of your previous report, please know that we strive to maintain the high standards expected of our hotel. Your comments will be shared internally as we continuously work on improving our services. We appreciate your loyalty and hope to welcome you back for another enjoyable stay. Best regards, Novotel Cambridge North

Customer review rating 4.0/5

Thomas J. Friends - Confirmed reviews ALL

Friendly staff. Nice breakfasts

Dear Thomas J., Thank you for your kind feedback. We are delighted to hear that you enjoyed our location, appreciated the friendliness of our staff, and found our breakfasts to your liking. We hope to welcome you back for another pleasant stay. Best regards, Novotel Cambridge North

Customer review rating 3.5/5

Safuan M. Business - Confirmed reviews ALL

Enjoyed my stay. Just a little concern about using the health facilities. Why the form? It may sound that you are looking after the welfare and wellbeing of your guests but it somehow had an effect to some guests who are not 100% perfect. It makes them feel less unhygienic than a dog.

Dear Safuan M., Thank you for sharing your feedback regarding your recent stay. I appreciate your positive comments about your overall experience. Regarding the health facilities, we prioritize the safety and well-being of all our guests, which is why we require a form to ensure a safe environment for everyone, particularly because this area is not physically manned. I understand your concerns and appreciate your perspective on this matter and these will be taken into account. Best wishes, Lauren Front Office Team Leader Novotel Cambridge North

Customer review rating 3.5/5

Claire S. Families - Confirmed reviews ALL

Hotel was fine - this was the 2nd time we have visited. But on each occasion no mention of the fact we were Platinum Accor members. I don’t expect upgrades every but in every other hotel we’ve stayed we have been welcomed as Platinum members and more often than not there has been a note or letter in the room welcoming us with a few soft drinks or snacks. Just a bit disappointing.

Dear Claire S., Thank you for taking the time to provide feedback regarding your recent stay with us. We are pleased to hear that you found our hotel satisfactory, but we regret that your experience did not meet your expectations regarding Accor membership recognition. While we strive to acknowledge our valued members, it appears we fell short during your visits. Your comments will be shared with our team as we continually aim to enhance our guest experience. We appreciate your loyalty and hope to welcome you back in the future. Best regards, Novotel Cambridge North

Customer review rating 4.5/5

Sarah R. Families - Confirmed reviews ALL

Excellent stay. Location, transport links and facilities all great. Breakfast very good. The lighting in the rooms wasn't great. There were 3 of us sharing interconnecting rooms but we only had two sets of bathrobes and slippers.

Dear Sarah R., Thank you for your kind feedback regarding your recent stay. We are pleased to hear you enjoyed our location and facilities. We appreciate your comments about the room lighting and the bathrobes; your observations will be taken into consideration for future improvements. Best regards, Novotel Cambridge North

Customer review rating 5.0/5

Jonathan B. Couples - Confirmed reviews ALL

Great location, very comfortable, great facilities, very quiet. Also mentioned my wife’s birthday whilst booking and you gave her balloons, a cards and wonderful dessert which was wonderful and so nice.

Dear Jonathan B., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our location, comfort, and facilities. It is wonderful that we could help make your wife's birthday special. We look forward to welcoming you again in the future. Best regards, Novotel Cambridge North

Customer review rating 5.0/5

Trina C. Friends - Confirmed reviews ALL

Very welcome reception. Very comfortable and clean room. Very quiet.

Dear Trina C., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found your room comfortable and appreciated our welcoming reception. It is wonderful to know that our location and cleanliness contributed to your experience. Goodbye, Novotel Cambridge North

Customer review rating 4.0/5

Zoltan G. Business - Confirmed reviews ALL

My room 331 was good with a few issues: no toilet brush, couldn’t find the switch for the lamp in the corner by the window, shower control bar is loose, falling off. Not enough bars to place the wet towels.

Dear Zoltan G., Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed your time with us. We appreciate your comments on the room amenities and will consider them for future improvements. Best regards, Novotel Cambridge North

Customer review rating 5.0/5

Helen W. Solo - Confirmed reviews ALL

Excellently situated for the train

Dear Helen W., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that our location and the comfort of our beds met your expectations. It is always our aim to provide a pleasant experience for our guests. Best regards, Novotel Cambridge North

Customer review rating 4.5/5

Morley T. Business - Confirmed reviews ALL

I stayed here for a training course Extremely well presented Friendly staff, facilities good and food good

Dear Morley T., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our facilities, staff, and food to be satisfactory during your training course. Your kind words are greatly appreciated. We hope to welcome you back soon! Kindest regards, Novotel Cambridge North

Customer review rating 5.0/5

Francis O. Families - Confirmed reviews ALL

Spent two nights with my family and we had the most amazing experience. From the serenity of the hotel, to the pool, the jacuzzi and the customer service, it was a 10/10.

Dear Francis O., Thank you for your kind words regarding your recent stay. We are delighted to hear that you and your family had such a wonderful experience with us, particularly enjoying our serene environment and customer service. We look forward to welcoming you back in the future. Best regards, Novotel Cambridge North

Customer review rating 1.0/5

Jo C. Business - Confirmed reviews ALL

The bed that was actually 2 single beds pushed together and separated from each other in the night. It was really uncomfortable and given the hotel is relatively new, it is surprising they haven't invested in comfort.

Dear Jo C., Thank you for your feedback regarding your recent stay. I regret to learn that your experience with the bed did not meet your expectations. Your comments are valuable, and I appreciate you bringing this matter to our attention. Best regards, Lauren Reception Team Leader Novotel Cambridge North

Customer review rating 4.5/5

Andrei V. Business - Confirmed reviews ALL

(Transparent bathroom doors were a bit weird, however…)

Dear Andrei V., Thank you for your kind feedback regarding the cleanliness and aesthetics of our hotel. We appreciate your comments about the bathroom design; it is an aspect that may not suit everyone's preferences. Your insights are valuable to us. Best regards, Novotel Cambridge North

Customer review rating 3.5/5

Ruth D. Couples - Confirmed reviews ALL

Room was fine. Some aspects of meals disappointing. Staff very helpful.

Dear Ruth D., Thank you for your feedback regarding your recent stay. We are pleased to hear that you found our location convenient and our staff helpful. However, we regret that certain aspects of your meals did not meet your expectations. Your comments will be taken into consideration for future improvements. We hope to welcome you back soon! Best regards, Novotel Cambridge North

Customer review rating 4.0/5

Joseph B. Couples - Confirmed reviews ALL

Friendly staff, nice clean and conformable room. Would have rated higher but pool was out of order when we wanted to use it.

Dear Joseph B., Thank you for your positive feedback regarding our location, cleanliness, and staff. We regret that the pool was out of order during your visit and understand how this affected your experience. We appreciate your understanding and hope to welcome you back in the future. Best regards, Novotel Cambridge North

Customer review rating 2.0/5

Oliver O. Families - Confirmed reviews ALL

Hotel itself was nice. Pool was not useable during our stay, which was the main reason I booked this for my son to use. Access to Cambridge centre also not as easy as anticipated.

Dear Oliver O., Thank you for your feedback. I regret to hear that the pool was not operational during your visit, and I understand how disappointing this was for you and your son - this was due to a technical issue with the chlorine pump, which rendered the pool unsafe to use. I also appreciate your comments regarding parking clarity and accessibility; your insights are valuable to us. Best regards, Novotel Cambridge North

Customer review rating 4.5/5

Suzanne G. Families - Confirmed reviews ALL

Really good stay

Dear Suzanne G., Thank you for your kind feedback regarding your comfortable stay and our friendly team. We are pleased to hear that our location suited your travel needs. We look forward to welcoming you back in the future. Best regards, Novotel Cambridge North

Customer review rating 4.5/5

Daniel B. Business - Confirmed reviews ALL

I have enjoyed your beautiful modern room and superb SPA. Quality of your hotel is second to none and price during the week days in Cambridge is good unless major events are on.

Dear Daniel B., Thank you for your kind words regarding our modern accommodations and dedicated staff. We are delighted that you enjoyed your stay and found our facilities to your satisfaction. We appreciate your feedback on pricing and look forward to welcoming you again in the future. Best regards, Novotel Cambridge North

Customer review rating 5.0/5

Niamh K. Couples - Confirmed reviews ALL

Loved our stay at this hotel! Good facilities the pool was a good size with sauna. Food was lovely in hotel restaurant also. Rooms are nice clean and plenty of room. Big tvs in room, all in all very satisfied 🥰

Dear Niamh K., Thank you for your positive feedback regarding your stay at our hotel. We are delighted to hear that you enjoyed the spacious rooms, our facilities, and the dining experience. Your satisfaction is greatly appreciated, and we hope to welcome you back soon. Best regards, Novotel Cambridge North

Other web-users rate our hotel

  • 1,107 reviews 7.8/10 Location
  • 1,745 reviews 7.5/10 Room
  • 1,735 reviews 8/10 Service
  • 48 reviews 4.8/10 WiFi
  • 934 reviews 7.5/10 Cleanliness
  • 741 reviews 7.7/10 Breakfast
  • 551 reviews 7.2/10 Pool
  • 448 reviews 4.7/10 Value

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