Novotel Cambridge North 4 stars

Customer review rating (ALL Rating) 4.3/5 1,149 reviews

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2, Cambridge Square, CB4 0AE CAMBRIDGE, United Kingdom

Description

Hotel extras

  • Close to Cambridge North train station

  • Close to Cambridge Science Park

  • Close to Cambridge Business Park

  • Park & Ride service available

  • Easy access to Cambridge City Centre

Our accommodation(s)

Hotel location

Novotel Cambridge North

2, Cambridge Square
CB4 0AE CAMBRIDGE
United Kingdom

GPS:52.2246, 0.1571

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

RESTAURANT

Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,149 reviews

TripAdvisor Rating  3.9/5  256 reviews

BEWARE of staying at this hotel

TripAdvisor rating 1.0/5

R9349UIjg TripAdvisor review

BEWARE of staying at this hotel .Shocking experience , when I was going to bed I pulled back the covers only to realise that the bed had been slept in & the covers NOT changed. Absolutely disgusting, I have never experienced this before. Staff said housekeeping had gone home, fair enough, and that they would change the bed. However the lady who came upstairs, had no linen with her, she pulled the covers into the floor and said she couldn’t be sure. She had no intention of changing the bed. No alternate room was offered and I left and drove home 130 miles. Shocking and disgusting experience. The response from Nicolette Schmidt one of the lagers at the hotel “unfortunate “.- very & I won t be staying at the chain again of that’s the level of cleanliness!!!!!!!!!

Customer review rating 4.5/5

Russell C. Couples - Confirmed reviews ALL

A couple of nights away for us , easy to locate , decent parking and a good connection into City Very comfortable room , excellent breakfast , and great to get access to pool and sauna

Dear Russell C., Thank you for your kind words regarding your recent stay. We are pleased to hear that you found our location convenient, enjoyed our breakfast, and appreciated the comfort of your room along with the access to our pool and sauna. Your feedback is valuable to us. Best regards, Novotel Cambridge North

Customer review rating 5.0/5

Ajiri O. Couples - Confirmed reviews ALL

i have a very enjoyable stay staff was excellent, room was beautiful would recommend you to stay here, also great access to public transport

Dear Ajiri O., Thank you for your kind words regarding your recent stay at Novotel Cambridge North. We are delighted to hear that you enjoyed our location, found the room beautiful, and appreciated our excellent staff. Your recommendation means a great deal to us. Best regards, Novotel Cambridge North

Customer review rating 4.5/5

John B. Couples - Confirmed reviews ALL

Excellent staff,.. restaurant food very good but slow delivery from kitchen. .

Dear John B., Thank you for your kind words regarding our staff and the quality of the restaurant food. We appreciate your feedback regarding the kitchen service time and will take it into consideration for future improvements. Best regards, Novotel Cambridge North

Customer review rating 1.0/5

Jenny W. Business - Confirmed reviews ALL

I stayed for 2 nights. The first room allocated smelt of bleach and I was moved to a room on the 5th floor. As a female traveller it was too quiet and I did not feel safe and did not enjoy my stay with you this time. Considering that I was there for 2 nights this was disagreeable. Usually I have a good stay but this stay has questioned whether I will come back to you. The staff were good and helpful but it did impact my stay a lot. I would have hoped that Novotel looked after their female business travellers better.

Deqar Jenny, Thank you for sharing your feedback regarding your recent stay. Your comments provide valuable insight into how the experience was perceived and highlight areas where we can refine our approach. Room allocation is a critical part of ensuring comfort, and your observations emphasize the importance of careful preparation and selection. Equally, the sense of safety and security is fundamental, particularly for female business travelers, and we are reviewing how we can better support guests who prefer rooms in locations that feel both secure and welcoming. It is encouraging to hear that our staff were helpful, as their dedication remains central to the service we aim to provide. Your perspective will guide us in strengthening consistency and tailoring our care to meet the needs of solo and business travelers. We value your loyalty and the fact that previous visits have been positive, and we are committed to ensuring that future stays reflect the high standards you expect. Kind Regards, Charlotte Assistant Front Desk Manager

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Other web-users rate our hotel

  • 1,141 reviews 8/10 Location
  • 1,707 reviews 7.8/10 Room
  • 1,721 reviews 8.1/10 Service
  • 52 reviews 4.9/10 WiFi
  • 937 reviews 7.8/10 Cleanliness
  • 760 reviews 8.1/10 Breakfast
  • 629 reviews 9.4/10 Vibe
  • 577 reviews 7.7/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.