Fairmont Windsor Park 5 stars

Customer review rating (ALL Rating) 4.6/5 2,100 reviews

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Bishopsgate Road, TW20 0YL WINDSOR, United Kingdom

Description

Hotel extras

  • 8 restaurants and bars

  • Extensive spa facilities

  • Located on the edge of Windsor Great Park, under an hour from London

  • 15 elegant meeting and event spaces

  • Surrounded by 40 acres of green space

Our accommodation(s)

Hotel location

Fairmont Windsor Park

Bishopsgate Road
TW20 0YL WINDSOR
United Kingdom

GPS:51.435767, -0.590998

Telephone
Fax +44 1784 535555

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,100 reviews

Customer review rating 5.0/5

Brogan S. Families - Confirmed reviews ALL

We stayed at Fairmont Windsor whilst we were visiting LaplandUK. We stayed for 2 nights and made great use of the facilities at the hotel. 10/10 would recommend

Dear Brogan S., Thank you for your enthusiastic feedback regarding your recent stay. We are delighted to hear that you enjoyed our facilities and had a memorable experience while visiting LaplandUK. Your recommendation is genuinely appreciated, and we look forward to welcoming you back in the future. Warm regards, Elisha Skinner Ribeiro Guest Relations Manager

Customer review rating 5.0/5

Selena &. N. D. Families - Confirmed reviews ALL

Our wedding could only have been the special day it was with the incredible service from all at the Fairmont where nothing was too much of a challenge for them and the small details were treated as imperative. The venue is stunning and made for a day that we and all of our guests will always remember. The food was delicious and it outdid our expectations. Behind it all was our wedding manager there in Helen McMinn whom was an absolute diamond to work with. She pulled out all of the stops for us and made us feel like it was the most important event they had ever hosted. We are so grateful for the whole experience.

Dear Selena &. N. D., Thank you for taking the time to share your glowing feedback regarding your wedding experience at Fairmont Windsor Park. We are delighted to hear that our venue, service, and attention to detail contributed to making your special day unforgettable. It is wonderful to know that our team, particularly Helen McMinn, provided you with the exceptional support and care that you deserved. We take great pride in ensuring that every event is treated with the utmost importance, and it is gratifying to hear that our efforts exceeded your expectations. The positive remarks about our food and the overall atmosphere are greatly appreciated, as we strive to create memorable experiences for all our guests. We are grateful for the opportunity to host your wedding and thank you once again for your kind words. We wish you both a lifetime of happiness and look forward to welcoming you back in the future. Warm regards, Elisha Skinner Ribeiro Guest Relations Manager

Customer review rating 4.5/5

Rabbi A. G. Business - Confirmed reviews ALL

We came to celebrate a wedding and it was a great celebration

Dear Rabbi A. G., Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you enjoyed your time at Fairmont Windsor Park while celebrating such a special occasion. It is our utmost priority to ensure that our guests have memorable experiences, and we are pleased that we could contribute positively to your celebration. We look forward to welcoming you back for another wonderful stay with us. Warm regards, Head of Guest Relations

Customer review rating 5.0/5

Suzi G. Solo - Confirmed reviews ALL

The Fairmont was the perfect festive break. The decor is fabulous, the spa is a relaxing retreat and the Christmas tree in my room was the perfect finishing touch! I will definitely be back - thank you Fairmont!

Dear Suzi G., Thank you for sharing your delightful experience at Fairmont Windsor Park. We are thrilled to hear that you enjoyed the festive decor, relaxing spa, and the special touch of the Christmas tree in your room. It is our utmost priority to create memorable stays for our guests, and your feedback truly affirms our efforts. We look forward to welcoming you back for another wonderful stay. Warm regards, Head of Guest Relations

Customer review rating 2.0/5

Dillon P. Couples - Confirmed reviews ALL

The staff in Bar 1215 and at breakfast were very helpful, warm, and welcoming, which we really appreciated and was a definite highlight of our stay. However, unfortunately, the overall experience was disappointing, especially given that we were celebrating our honeymoon. At check-in, there was no acknowledgement or greeting regarding this special occasion, despite it being clearly noted on our booking and communicated a month in advance. This felt quite disheartening. When we arrived at our room, it was noticeably dusty and felt as though no extra care or attention had gone into preparing it. While we did appreciate the small cake and petals, for a five-star hotel we expected more — even something simple like a bottle of sparkling wine would have made the experience feel more special. Our use of the spa was also a letdown. The jacuzzi was not working, which was very disappointing. The spa had run out of robes, so we had to bring our own from the room. The coffee machine in the relaxation area was not working properly, and the indoor pool was cold. Altogether, these issues did not live up to the Fairmont name or its five-star status. Overall, the stay was a letdown. We chose this hotel for a very special occasion and, having paid over £450, we left feeling disappointed and quite heartbroken by the experience.

Dear Dillon P., Thank you for taking the time to share your feedback regarding your recent stay with us. I am pleased to hear that our staff in Bar 1215 and during breakfast provided you with a warm and welcoming experience, as they strive to ensure every guest feels valued. I sincerely apologize that your honeymoon celebration did not receive the recognition it deserved upon check-in, despite your prior communication. It is disheartening to learn that the room did not meet your expectations in terms of cleanliness and ambiance, and I appreciate your comments about the additional touches you hoped for during such a special occasion. I also regret to hear about the issues you encountered at the spa, including the jacuzzi and the availability of robes, as well as the temperature of the indoor pool. We aim to provide a luxurious experience, and I understand how these shortcomings may have affected your stay. I have personally emailed you to discuss your stay further, I would like to take the time to make things correct over a telephone call, my direct email is el… Thank you once again for your feedback, which is essential for us to enhance our services. Warm regards, Elisha Skinner Ribeiro Guest Relations Manager

Other web-users rate our hotel

  • 261 reviews 9.2/10 Location
  • 750 reviews 7.6/10 Room
  • 1,307 reviews 8.4/10 Service
  • 522 reviews 9.2/10 Amenities
  • 351 reviews 8.4/10 Wellness Area
  • 303 reviews 9.4/10 Vibe
  • 162 reviews 8.1/10 Breakfast
  • 161 reviews 6.4/10 Cleanliness

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