Fairmont Windsor Park 5 stars

Customer review rating (ALL Rating) 4.6/5 2,096 reviews

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Bishopsgate Road, TW20 0YL WINDSOR, United Kingdom

Description

Hotel extras

  • 8 restaurants and bars

  • Extensive spa facilities

  • Located on the edge of Windsor Great Park, under an hour from London

  • 15 elegant meeting and event spaces

  • Surrounded by 40 acres of green space

Our accommodation(s)

Hotel location

Fairmont Windsor Park

Bishopsgate Road
TW20 0YL WINDSOR
United Kingdom

GPS:51.435767, -0.590998

Telephone
Fax +44 1784 535555

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,096 reviews

Customer review rating 4.0/5

Annabel M. C. Couples - Confirmed reviews ALL

I spent 2 nights at the Fairmont with my husband as a mini break away from kids

Dear Annabel M. C., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our location and accommodations to your liking. It is always a pleasure to provide a relaxing retreat for our guests. We look forward to welcoming you back in the near future. Warm regards, Guest Relations Manager

Customer review rating 5.0/5

Andrew R. Couples - Confirmed reviews ALL

A great stay, mainly relaxing in the spa/gym. Had a problem with the plumbing in the first suite. Handled extremely well by the staff, although, with the bath not emptying and waste water returning via the sewer drain, it was surprising that no-one had noticed the problem before.

Dear Andrew R., Thank you for choosing Fairmont Windsor Park and for sharing such encouraging feedback. We are delighted to hear that you enjoyed a relaxing stay and made the most of our spa and gym facilities. We are grateful for your kind words about our team’s assistance and recognition of your ALL Diamond status. Your generous ratings for arrival, accommodation, cleanliness, and service are truly appreciated. We are sorry for the inconvenience you encountered in your first suite and appreciate your understanding as our team assisted you. Our aim is always to provide a seamless experience that reflects our high standards of comfort and care. It was a pleasure to welcome you, and we hope to have the opportunity to host you again for another restorative stay. Best regards, Head of Guest Relations

Customer review rating 0.5/5

Tatiana M. Families - Confirmed reviews ALL

The check-out time was clearly specified as 11:00 am, yet using the bathtub would have required at least 3 hours due to the sluggish water flow, which was insufficient to fill the tub in a reasonable time. The front desk staff outright declined to grant even a thirty-minute extension for check-out, despite the delay caused by this issue. Additionally, during breakfast, it took an unusually long time to receive our coffee, with the service being notably slow—almost as if the staff needed caffeine themselves to become alert. Given the high cost of the room, I had expected a significantly higher standard of service, reflecting the premium price paid for the accommodation.

Customer review rating 4.5/5

Gary B. Business - Confirmed reviews ALL

The Fairmont is set is beautiful grounds which provide a wonderful setting for auch a lovely hotel. The Hotel's facilities and staff are exceptional. I had a very comfortable stay.

Dear Gary B., Thank you for your kind words regarding your stay at Fairmont Windsor Park. We are delighted to hear that you enjoyed the beautiful grounds, exceptional facilities, and attentive service. Your positive feedback is greatly appreciated, and we look forward to welcoming you back in the future. Warm regards, Guest Relations Manager

Customer review rating 2.0/5

Jane H. Friends - Confirmed reviews ALL

Customer service WAS A MESS and I'm disappointed with my experience, especially the attitude some receptionists had for us. This was surprising given our experience with Fairmont in different locations - it never failed us like this. We arrived for check-in and we were questioned as if we don't have our booking (were asked all our first names and last names multiple times for the whole group), This is after having shown the evidence of booking on the email and the confirmation numbers. It turns out it was their failure to coordinate with their third party booking partners. We had to wait for an hour without being provided any apologies or explanation, not knowing if we will get our rooms. We were provided coffee but weren't actually welcomed until they figured out their own communications. The massage was also a mess. Our group was booked into the de-stress massage (weakest one) by default without asking us about the options (we were supposed to be able to choose what massage we get), and we had varying experiences, even though we had the same type of massage! Also, they inactivated our card keys and we lost access to facilities as soon as we checked out, instead of being able to use the facilities until 2pm as advertised (and they accepted after questioning us once again). Not to add that when we wanted to book pilates classes with them, they pushed us around from reception to spa to fitness and then again to each other - no one wanted to help us.

Other web-users rate our hotel

  • 261 reviews 9.1/10 Location
  • 751 reviews 7.7/10 Room
  • 1,308 reviews 8.5/10 Service
  • 528 reviews 9.2/10 Amenities
  • 352 reviews 8.5/10 Wellness Area
  • 306 reviews 9.4/10 Vibe
  • 163 reviews 8.2/10 Breakfast
  • 162 reviews 6.4/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.