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Mercure Gloucester Bowden Hall Hotel 4 stars

TripAdvisor rating 4.0/5 1,174 reviews
Mercure Gloucester Bowden Hall Hotel
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Hotel extras

  • Within three miles of Gloucester railway station

  • Grade II listed building with original features

  • 12 acres of parkland and lakes filled with local wildlife

  • Dine at Brasserie at Bowden, with countryside views

  • Wedding facilities which can accommodate 200 guests

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Ski hire facilities (Nearby)
Business services
  • 6 meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Mercure Gloucester Bowden Hall Hotel

Bondend Lane
Upton St Leonards
GL4 8ED
gloucester
united kingdom

Check-in from 14h00

Check out up to 12h00

  • By plane

    BRISTOL AIRPORT At 80.62km / 50.1 miles

  • By train

    GLOUCESTER STATION At 6.11km / 3.8 miles

GPS :51.834147, -2.188742

Our accommodations

All bedrooms feature a flat-screen TV and complimentary high speed WiFi. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. Upgrade to our superior room with lake view, and lounge around whilst brow sing the morning papers or flicking through complimentary magazines.

Classic room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products

Classic room with 2 single beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Classic family room for 2 adults and 1 child

  • Max. number of persons: 3
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Standard Room with 1 double bed Garden side

  • Max. number of persons: 2

Classic room, garden side - 1 double bed

  • Max. number of persons: 2

Privilege room with 1 double bed

  • Max. number of persons: 2
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Superior suite with 1 double bed

  • Max. number of persons: 2
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Accessible double room - 1 double bed

  • Max. number of persons: 2

Our restaurants and bars

Brasserie at Bowden

Type of cuisine: International

The hotel's friendly, professional team make sure dishes from the Brasserie Menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

The Bar at Bowden

Photo non contractuelle / Strictly non binding

The Bar offers a range of wines, beers, cocktails, carefully selected gins, spirits and soft drinks with helpful and experienced bar staff to ensure that you have everything you need. Light meals are available in the bar allowing you to continue relaxing.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 209 m²

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Mercure Gloucester Bowden Hall Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

3,573 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,174 reviews

A fantastic hotel in a great location

Customer review rating 4.3/5

Steve W. Business - 20/01/2020 Confirmed reviews ALL

Excellent service, food, comfortable room in fantastic setting.

Perfect retreat

Customer review rating 4.3/5

Mr K. G. Couples - 19/01/2020 Confirmed reviews ALL

Welcome at reception was relaxing, the room and bathroom and was spotless. Evening meal in restaurant was nice, didn't look a lot on the plate, but it was very misleading. We are going back again to enjoy the relaxing atmosphere and peace and quiet.

Very poor value for money

Customer review rating 4.3/5

C. Couples - 18/01/2020 Confirmed reviews ALL

I would never stay again NZ on entry to other room it smells musty wait two windows and the windows were running with condensation and ducts at the bottom in the bathroom broken tiles and just very run down I have photos showing this I would never recommend anyone 12 go to this hotel and I will never return the staff were very nice and very polite that is when it stops I did Express ever dissatisfaction we had to pay pay to upgrade to another room and even that room was not satisfactory air conditioning unit with disgusting it was not even sealed so apart from the staff the hotel holds nothing for us which was sad because we were looking forward to it. I have stayed at ardoe many times and have enjoyed it. I chose Bowden Hall as it's of the same group and was looking forward to it but so let down.

Dear Pauline C., Thank you for taking the time to tell us about your experience at the Mercure Gloucester Bowden Hall Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gavin

Excellent

Customer review rating 4.3/5

Anonymous Business - 16/01/2020 Confirmed reviews ALL

Problem and fuss free

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gavin

nice stay, but some issues

Customer review rating 4.3/5

T S. Couples - 15/01/2020 Confirmed reviews ALL

lovely setting, very friendly staff, clean hotel.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Gavin

Lovely stay with the dog and baby.

Customer review rating 4.3/5

Victoria Families - 11/01/2020 Confirmed reviews ALL

Fantastic staff at every stage of the visit. Lovely hotel, cleanliness and food. Great for taking the dog and baby with us and cot was supplied. Faultless breakfast buffet too. Overall....faultless.

Dear Victoria, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gavin

Very good

Customer review rating 4.3/5

Sophie L. Business - 10/01/2020 Confirmed reviews ALL

Brilliant service, clean room

Dear Sophie L., We very much appreciate your comments regarding your stay at the Mercure Gloucester Bowden Hall Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gavin

Mrs

Customer review rating 4.3/5

C. W. Couples - 10/01/2020 Confirmed reviews ALL

We had a lovely stay at this hotel. The room was large and clean with views across the lawns down to the lake. Our meal last night was good too and all the staff we encountered were attentive, professional and polite. Overall an enjoyable stay.

Dear Cheryl U., We very much appreciate your comments regarding your stay at the Mercure Gloucester Bowden Hall Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gavin

Quite good but could improve interior decor, noise level and rooms.

Customer review rating 4.3/5

John L. Couples - 10/01/2020 Confirmed reviews ALL

The location was great and the exterior of the hotel is stunning. The interior decor was too bright and garish for my taste. I found the music at meals rather loud and annoying. The bed-room was a good size but the fan was noisy and the toilet flush didn’t work properly. I had to lift the lid of the cistern to flush it. In the next room, I could hear a dog barking. Overall, I think with some attention to improving details like this the hotel would be first class.

Dear John L., Thank you for taking the time to tell us about your experience at the Mercure Gloucester Bowden Hall Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gavin

Quite pleasant stay but could improve details of the interior.

TripAdvisor rating 4.0/5

loughlinjp0909 Couples - 09/01/2020 TripAdvisor review

The location of the hotel is stunning. The staff were friendly and helpful. I didn’t particularly like the modernist decor of the interior - to bright and garish. Small details such as noisy fan in the bathroom and the toilet flush not working spoiled it a bit. Also, loud pop music was played during meals which was very irritating.

Dear loughlinjp0909, I am sorry to read of your disappointment following your recent stay at Bowden Hall Hotel. It is disappointing to note that you didn’t like the decor of the hotel. We were mindful when competing the refurbishment not to take away the slender of the grand 2 listed building but to give it a modern feel. I do wish that you had brought the noise of the fan to our attention during your visit and we could have ensured that this was looked at for you. I will look at your comment regarding the music as we don’t have pop music playing through the meals and should be jazz or soul. Kind regards Gavin

Christmas after Party

Customer review rating 4.3/5

C D. Couples - 07/01/2020 Confirmed reviews ALL

Overall very good stay and party! We attended 2 years in a row. We like the hotel not exactly a 5* but comfortable and welcoming. Certainly no real complaints. Good bed, good shower, good breakfast and a good party. What more can you ask for.

Dear Guest, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gavin

Overall pleasant enough stay, room was fine but dining experience disappointing.

Customer review rating 4.3/5

Anonymous Couples - 06/01/2020 Confirmed reviews ALL

We have stayed at Bowden Hall numerous times after having our wedding reception here 7 years ago. Our stay was for our anniversary (something that was noted when I booked). The dining experience was disappointing with unenthusiastic waiting staff. The food was not as described on the menu either.

Dear Richard H., Thank you for taking the time to tell us about your experience at the Mercure Gloucester Bowden Hall Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gavin

A very comfortable stay, staff were friendly & helpful, location was tranquil.

Customer review rating 4.3/5

Liz S. Couples - 06/01/2020 Confirmed reviews ALL

The bedroom was spacious and the bed very comfortable, no shortcuts. More vegetarian choices for the cooked breakfast would have been a welcome relief to the usual food presented. Overall the food was good.

Dear Elizabeth S., We very much appreciate your comments regarding your stay at the Mercure Gloucester Bowden Hall Hotel. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Would you mind just emailing me directly with the items you would like to see for vegetarians on the Breakfast menu please as I am working on the breakfast offering Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gavin

Couples 2 night bed & breakfast with dinner first night

Customer review rating 4.3/5

Roger Couples - 05/01/2020 Confirmed reviews ALL

This is my wife and I fourth stay at this hotel and although it was busier than normal it didn't disappoint. We invited another couple with us, which they enjoyed as well. Check in was fairly quick, dinner was nice although had to ask for our naan bread. Breakfast both mornings was good and we both agreed our rooms was comfortable and had everything we needed.

Dear Roger p., We very much appreciate your comments regarding your stay at the Mercure Gloucester Bowden Hall Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gavin

Lovely hotel, shame the restaurant isn't better.

Customer review rating 4.3/5

Anonymous Couples - 01/01/2020 Confirmed reviews ALL

The reception was great, lounge/bar comfortable and welcoming, bedroom was spacious and comfortable, restaurant service was good, restaurant food was mediocre to poor.

Dear Sharon W., We very much appreciate your comments regarding your stay at the Mercure Gloucester Bowden Hall Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Couples 2 night break with dinner first night and breakfast

TripAdvisor rating 4.0/5

Roger P Couples - 01/01/2020 TripAdvisor review

My wife and I have stayed at this hotel 3 times previously and invited another couple to stay with us for a weekend break. It did not disappoint even though it was quite busy. Our check in was fairly quick, we were given rooms on the 3rd floor which was ok, our dinner was nice and breakfast both mornings were more than ok. Overall staff were pleasant and well mannered and we had a very stay as was our previous 3 visits, definitely recommend and we will stay again in the future.

Dear Roger P Thank you for taking the time to review Bowden Hall following your recent visit. It was great to welcome you back to the hotel along with your friends. I am glad you enjoyed another stay with us at the hotel. We look forward to welcoming you back in the near future. Kind regards Gavin

Inaccessible room provided for wheelchair user!!!

Customer review rating 4.3/5

Helen Couples - 31/12/2019 Confirmed reviews ALL

We very much enjoyed our stay last night and were well looked after by the excellent staff including Sol at reception and Charlotte at dinner. We were very disappointed to find on arrival that we had been allocated a room on the top floor, and there was no lift. My husband uses a wheelchair. On booking I made clear this fact and was told that if I booked a "privilege" room this would be fine for disabled access as the room was bigger, but the person who sold me the room didn't seem to know about its inaccessibility Sol, on reception, was brilliant, and allocated us a different room (but said we were lucky as the hotel was fully booked and if we had arrived later this would not have been possible). It is essential that your booking staff know about the layout of the hotel and know about this serious error. Please let me know what you intend to do to rectify the situation. I tried to telephone your hotel to book dinner for our stay but there is no direct line through to the team which prevents disabled people from even checking the suitability of the room.

Great night for office Christmas do

Customer review rating 4.3/5

Nathan R. Couples - 23/12/2019 Confirmed reviews ALL

Great stay at the hotel.

Dear Nathan R., We very much appreciate your comments regarding your stay at the Mercure Gloucester Bowden Hall Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gavin Gavin Jones General Manager
Customer review rating 4.3/5

Maureen K. Business - 23/12/2019 Confirmed reviews ALL

Brilliant time at masquerade ball, met archie who I dealt with the booking, I will definitely go again.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Please do feel free to share you experience on Trip Advisor Sincerely, Gavin Gavin Jones General Manager

Clean and friendly

Customer review rating 4.3/5

Jonathan G. Business - 19/12/2019 Confirmed reviews ALL

Very clean, friendly staff. Very nice hotel

Dear Jonathan G., We very much appreciate your comments regarding your stay at the Mercure Gloucester Bowden Hall Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gavin Gavin Jones General Manager
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