Mercure Gloucester Bowden Hall Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 1,103 reviews

Mercure Gloucester Bowden Hall  Hotel - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Grade II listed building with original features

  • 12 acres of parkland and lakes filled with local wildlife

  • Within three miles of Gloucester railway station

  • Wedding facilities which can accommodate 200 guests

Our accommodation(s)

Hotel location

Mercure Gloucester Bowden Hall Hotel

Bondend Lane, Upton St Leonards
GL4 8ED GLOUCESTER
United Kingdom

GPS:51.834147, -2.188742

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BRASSERIE AT BOWDEN

The hotel is friendly, professional team make sure dishes from the Brasserie Menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,103 reviews

TripAdvisor Rating  4.0/5  1,546 reviews

Superb

Customer review rating 5.0/5

Iain H. Couples - Confirmed reviews ALL

Excellent & Superb Throughout ,From Front Of House, Housekeeping, Bar & Restaurant, Staff & Cuisine. Very Satisfied.

Dear Ian H., We very much appreciate your comments regarding your stay at the Mercure Gloucester Bowden Hall Hotel. It is lovely to hear that you had such a lovely stay here with us and found all departments welcoming and made your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chelsea Pearce Customer Service Executive

Enjoyable stay, with lovely staff

Customer review rating 4.0/5

Herta D. Friends - Confirmed reviews ALL

We often do an overnight in the Cotswolds and this place doesnt disappoint. Rooms are warm and beds comfortable. Breakfast was excellent. The newly decorated dining and bar area was inviting. The Hall itself is stunning as you approach, and I can imagine in the summer it will be lovely spending time outside and in the intriguing pods. Food actually quite good, though they had run out of most desserts. Excellent value with Secret Escapes. Would definitely come here again

Dear Herta D., We very much appreciate your comments regarding your stay at the Mercure Gloucester Bowden Hall Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope we can welcome you back in the Summer. Kind regards Chelsea Pearce Customer Service Executive

Fantastic hotel, staff are brilliant and the food was excellent

Customer review rating 5.0/5

Jennifer W. Couples - Confirmed reviews ALL

They say some second visit to the hotel when you exactly what we were getting in and requested the same room. The food was excellent and as usual, the staff are brilliant.

Dear Frank P., We very much appreciate your comments regarding your stay at the Mercure Gloucester Bowden Hall Hotel. We are so pleased that we got to welcome you back to hotel and that you had a lovely stay here with us once again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chelsea Pearce Customer Service Executive

Customer review rating 1.0/5

Paul B. Business - Confirmed reviews ALL

Arrived at 8.30 told no restaurant option, could live with that no problem. Asked reception for iron and board never got one, room was in need of makeover. Tiered an a bit dirty even the radiator in the bathroom was rusty. Builders working on fire door in the morning making loads of noise so woke me up. Would not use again and have advised our company not to use

Dear Paul B., Thank you for taking the time to tell us about your experience at the Mercure Gloucester Bowden Hall Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We Apologize that you were not able to dine with us during your stay due to the kitchen being closed as the extractor fans were being cleaned.. We would also like to apologize with regards to the essential work being done around the hotel for the comfort and safety of our guests. This should not of effected your sleep or your stay here with us, as we do apologize once again for this. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chelsea Pearce Customer Service Executive

Lovely break

Customer review rating 5.0/5

Brenda L. Couples - Confirmed reviews ALL

We went for 3 nights package deal which was excellent. The staff were lovely and very attentive. Breakfast was very good.

Dear Brenda L., We very much appreciate your comments regarding your stay at the Mercure Gloucester Bowden Hall Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chelsea Pearce Customer Service Executive

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Other web-users rate our hotel

  • 364 reviews 9.5/10 Location
  • 890 reviews 6.8/10 Room
  • 993 reviews 9/10 Service
  • 40 reviews 2.2/10 WiFi
  • 438 reviews 5.6/10 Amenities
  • 339 reviews 8.2/10 Breakfast
  • 316 reviews 5.3/10 Cleanliness
  • 8 reviews 0.8/10 Wellness Area

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