Mercure Gloucester Bowden Hall Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 1,179 reviews

Mercure Gloucester Bowden Hall  Hotel - Image 1
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Description

Hotel extras

  • Grade II listed building with original features

  • 12 acres of parkland and lakes filled with local wildlife

  • Within three miles of Gloucester railway station

  • Wedding facilities which can accommodate 200 guests

Our accommodation(s)

Hotel location

Mercure Gloucester Bowden Hall Hotel

Bondend Lane, Upton St Leonards
GL4 8ED GLOUCESTER
United Kingdom

GPS:51.834147, -2.188742

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BRASSERIE AT BOWDEN

The hotel is friendly, professional team make sure dishes from the Brasserie Menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,179 reviews

TripAdvisor Rating  4.0/5  1,698 reviews

Certificate of excellence 2025

Customer review rating 4.0/5

Audrey A. Couples - Confirmed reviews ALL

Pleasant and Helpful reception.

Dear Audrey A., Thank you for your kind words regarding your recent stay. We are pleased to know that our reception team contributed positively to your experience. Your feedback is highly valued, and we hope to welcome you back in the future. Best regards, Chelsea Pearce Mercure Gloucester Bowden Hall Hotel

Customer review rating 4.5/5

Gail C. Friends - Confirmed reviews ALL

Lovely place, lovely staff, good food. Will be back next year for the fourth year in a row.

Dear Gail C., Thank you for your kind words about our hotel, staff, and dining options. We are delighted to hear that you plan to return for another visit next year. Your continued patronage is greatly appreciated. Best regards, Chelsea Pearce Mercure Gloucester Bowden Hall Hotel

Customer review rating 4.5/5

Tracy S. Couples - Confirmed reviews ALL

A lovely 2 days stay, very welcoming reception staff and friendly staff throughout

Dear Tracy S., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our lovely location, and that our reception and staff provided you with a warm and welcoming experience. Best regards, Chelsea Pearce Mercure Gloucester Bowden Hall Hotel

A Hotel certainly worth visiting

TripAdvisor rating 5.0/5

maggiegeoff TripAdvisor review

Knowing nothing about this hotel we booked it simply because it was ideal location near family but we can honestly say it was a great experience. The staff were all so friendly and efficient. The room and bathroom clean and the bed VERY comfortable. We only had breakfast - there was an excellent selection and it was delicious. Maybe a second coffee machine would have helped the queues though ?!) A second visit is certainly on our agenda.

Dear Maggiegeoff, Thank you very much for sharing such a lovely review. We are delighted to hear that your stay exceeded expectations, especially given that this was your first time visiting us. It’s wonderful to know that our friendly and efficient team, comfortable rooms, and delicious breakfast all contributed to a great experience. I also appreciate your helpful suggestion regarding a second coffee machine. Feedback like yours is invaluable, and we will certainly take this into consideration as we continue to enhance our breakfast service. We are thrilled that a second visit is on your agenda, and we look forward to welcoming you back whenever your travels bring you to the area. Warm regards, Gavin & Team Mercure Gloucester Bowden Hall Hotel

Customer review rating 4.0/5

Nikki E. Friends - Confirmed reviews ALL

It was a great weekend, but as the weather was very cold the hotel didn’t feel as warm as on previous visits. I understand that the limitations of the building mean that a lift is not feasible but there are a lot of steps.

Dear Nikki, Thank you for taking the time to share your feedback. We are really pleased to hear you had a great weekend with us, and we appreciate your continued visits. We are sorry to hear the hotel didn’t feel as warm as on previous stays. We will certainly review this with our team to make sure all areas are kept comfortably heated, especially during colder weather. You are right about the steps, the building’s design does create limitations and as we are a listed building unable to install a lift. We understand this can be challenging for some guests. We do our best to assist wherever possible and appreciate your understanding. Thank you again for your comments. We hope to welcome you back soon for another enjoyable stay. Kind regards Chelsea Pearce Customer Service Executive

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Other web-users rate our hotel

  • 361 reviews 9.5/10 Location
  • 914 reviews 6.8/10 Room
  • 1,118 reviews 9.3/10 Service
  • 41 reviews 4.9/10 WiFi
  • 440 reviews 9.2/10 Breakfast
  • 317 reviews 5.6/10 Cleanliness
  • 7 reviews 3.3/10 Wellness Area

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