Mercure Gloucester Bowden Hall Hotel 4 stars

A good stay, as always. Very friendly staff, a good COVID procedure put into place. Enjoyed our evening meal and pre-ordered breakfast, all very nice. Felt quite safe.

It was a lovely stay. All the staff were very helpful and friendly

We had a lovely one night stay and the staff were very professional and friendly. The only downside was that we were woken up on Sunday morning at 7am by a group of guests having breakfast in the 'pod' on the lawn at the front of the hotel which our room overlooked. It was very annoying as we were hoping for a bit more sleep!

We enjoyed our stay, and the staff was excellent and helpful. The Social Distancing was also well arranged, although the indication of routes was not always entirely clear. One suggestion which would have enhanced our stay would have been a breakfast menu, maybe just one example kept at reception? We were asked which breakfast we would like to chose, but were only given the types (i.e full English. continental, vegan and eggs Benedict) without any idea of what they contained or options within the choices. Only on day 3 did I in this way discover which (adapted) choice suited me best, but would have liked to know in advance what was what. The other comment is that the dining room, although well adapted qua space, did seem rather cold in design and colour, where at least a few brighter pictures (more good local photographs with more colour) might perhaps be suitable?

the staff were very friendly and helpful, particularly the guy on check in. unfortunately the minute you walk in to reception the hotel looks depressing and neglected. there is no proper reception, just a desk in the middle of an empty room and the lounge area was as bad. the decor is out dated, tired and it's hard to imagine it ever looked good, which is a shame when the building was no doubt gorgeous once. the food was micro waved and the chicken slimey. the room was fine.

Friendly welcome, lovely hotel within easy driving of Gloucester city centre. Comfortable dining area with very good food.

The hotel is a lovely building however the decor leaves a bit to be desired as it has been done it would seam on a budget, the bed and pillows were very uncomfortable and it was difficult to sleep there. The staff were very friendly , breakfast was reasonable evening restaurant food was surprisingly good but a little over priced.

First weekend away after lockdown and shielding. The CV19 precautions made us feel safe. The staff were without fail, helpful and welcoming and the dining facilities worked well although the menu was limited. The chef’s special menu, only available on one night, was extremely good value. Thanks for a great stay, we’ll visit again soon

Very friendly and helpful staff. Well thought out covid routines. Hotel and room was very clean.

Nice building in lovely surrounding but still close to Gloucester. The work they have done on Covid protection measures was really good. I just wish the check-in process was much much quicker - especially as I'd given them all of the information during the booking process.

We really enjoyed our stay with you. The only suggestion i would make would be to invest in voiles in the garden view rooms. We were in room 224 and were very conscious of people walking by when our curtains were open. The addition of voiles would add an extra layer of privacy. Overall, a great stay and we look forward to staying with you again soon. Thank you x

The staff made this hotel, our bedroom had two singles put together making it large. The room was nothing special even though I paid extra. COVID-19 was handled very well with the exception that some guests ignored it.

EASY TO FIND FROM THE A36 - GARDENS NEED IMPROVEMENT ! STAFF Especially Francesca- very helpful on Reception and Kate a very efficient waitress Good efficient Bus Service to & from Gloucester nearby a few minutes walk Pity that but understandable with the one way system we had to go outside The limit of £22 for the evening meal was an unwelcome surprise 13th/14th October 2020

Lovely stay in this beautiful and peaceful hotel. Warm welcome on arrival from reception and all staff very friendly and we were made to feel very safe as all measure are in place.Delicious evening meal and breakfast in elegant dining room. We cannot wait to stay again soon!

We had a one night stay at Bowden Hall and thoroughly enjoyed out stay . Whilst following all the covid guidelines, all of the staff ensured we had a relaxing stay. We would love to come again in the fuure.