Mercure Gloucester Bowden Hall Hotel

Mercure Gloucester Bowden Hall Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 1,381 reviews

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Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Grade II listed building with original features

  • 12 acres of parkland and lakes filled with local wildlife

  • Within three miles of Gloucester railway station

  • Wedding facilities which can accommodate 200 guests

ALLSAFE approved hotel

Hotel location

Mercure Gloucester Bowden Hall Hotel

Bondend Lane, Upton St Leonards
United Kingdom

GPS:51.834147, -2.188742

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Brasserie at Bowden

The hotel's friendly, professional team make sure dishes from the Brasserie Menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Our accommodation(s)

All bedrooms feature a flat-screen TV and complimentary high speed WiFi. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. Upgrade to our superior room with lake view, and lounge around whilst brow sing the morning papers or flicking through complimentary magazines. Please be aware that rooms are only accessible using stairs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,381 reviews

TripAdvisor Rating  4.0/5  1,438 reviews

Beautiful location, very friendly

Customer review rating 5.0/5

Claire Couples - Confirmed reviews ALL

Beautiful, profess, friendly & welcoming xx

Good location , wonderful bedroom and such comfy beds, excellent breakfast and on whole excellent staff

Customer review rating 4.5/5

D T. Couples - Confirmed reviews ALL

Overall it was a very good stay as pensioners we were extremely happy with a very comfortable and warm bedroom with lovely hot water in the bathroom and the tea and coffee facilities we felt cosseted . The location was ideal for us as we wanted to explore Gloucester and there was a regular bus service at the end of the road and we had a very good evening meal. All except one of your staff were extremely helpful and courteous and we would nt hesitate to stay again or recommend the hotel to everyone.

Brilliant Room, Excellent venue and great breakfast.

Customer review rating 4.5/5

Harry. Solo - Confirmed reviews ALL

I went to my Friend Kalcey Wedding Evening reception and had a fantastic time. I enjoyed the evening and the staff was so friendly. I loved the breakfast and range of choice and the bed was super comfy. Lovely room too.

Dear Harry B., We very much appreciate your comments regarding your stay at the Mercure Gloucester Bowden Hall Hotel. We are so pleased to hear that you enjoyed the wedding of your friend Kalcey. It was a lovely set up and we are pleased that you had an amazing time. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chelsea Pearce Wedding & Events Executive

A total Balls up !

Customer review rating 1.5/5

L W. Couples - Confirmed reviews ALL

Booked to stay 5 nights 27/11-01/12. Arrived only to be told the booking had been cancelled 30 minutes after I had booked it the week before (not by me) I had received a confirmation of reservation only to be told by front desk staff that "the online system does that sometimes !!" There was only one room left for 1 night room 223 probably the worst in the hotel. We were up all night as this room overlooks the main air conditioning units for the hotel. The noise was constant all night! £79 was charged for this room. The following morning as we checked out the lady at reception asked if everything was ok to which are reply was as above. She apologised and offered us another room as at this point we had nowhere to go. We accepted the room 226 at a rate of £79 (members rate we were told)as the room should be more expensive. That evening we slept well. We had arranged alternative accommodation for the remaining 3 nights. We came to check out and was told by a different lady at the desk the price was £89 ! Which WE had booked on the previous day. I explained that the previous morning the other desk lady had sorted this room for us but was told the rates change daily and there was nothing she could do. I should have stood my ground and insisted the price agreed but at this point we both just wanted to leave. Hence we shall not be staying at this hotel again and I will copy and paste this review on most of the TV top hotel booking sites.

Dear leslie W., Thank you for taking the time to tell us about your experience at the Mercure Gloucester Bowden Hall Hotel. I would like to apologize for the mix up with your reservation and rates. We have looked into why the booking would of been cancelled by the agent. It looks like you booked a pre paid rate at the time of making the booking which for some reason the card didn't go through and it cancelled the reservation because of this. I do sincerely apologize about this mix up. we would like to offer you a refund you for one of the nights that you stayed with us. If you could give is a call when most is the best time for you on 01… 547 and I will process the refund for you. I am in the office until 5pm today, I then don't return to the office until Monday 9am. Once again I would like to apologize for your experience as this not our normal standard of practice. Look forward to hearing from you. Sincerely, Chelsea Pearce Wedding & Events Executive

Regular Stay

Customer review rating 5.0/5

Kevin H. Business - Confirmed reviews ALL

This hotel has Grandeurs and yet reflect a welcoming family of staff, The hotel and its grounds offers a restful and pleasant location in the Gloucestershire rolling hills. Always a pleasure to visit.

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Other web-users rate our hotel

  • 428 reviews 9.5/10 Location
  • 1,080 reviews 6.8/10 Room
  • 1,266 reviews 8.6/10 Service
  • 33 reviews 3.4/10 WiFi
  • 572 reviews 5.5/10 Amenities
  • 395 reviews 7.1/10 Breakfast
  • 354 reviews 5.7/10 Cleanliness
  • 9 reviews 2.9/10 Wellness Area

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