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Mercure Gloucester Bowden Hall Hotel 4 stars

Customer review rating 4.3/5 4,471 reviews

ALLSAFE approved hotel

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Mercure Gloucester Bowden Hall  Hotel
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+ 9 Services

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Grade II listed building with original features

  • 12 acres of parkland and lakes filled with local wildlife

  • Within three miles of Gloucester railway station

  • Wedding facilities which can accommodate 200 guests

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Dry cleaning / Ironing Paying
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Ski hire facilities (nearby) Paying
Business services
  • 6 Meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Mercure Gloucester Bowden Hall Hotel

Bondend Lane
Upton St Leonards
GL4 8ED gloucester
united kingdom

Tel: +4401452255012

Fax: (+)01612342819

Check-in from 15h00

Check out up to 11h00

  • By plane

    BRISTOL AIRPORT At 80.62km / 50.1 miles

  • By train

    GLOUCESTER STATION At 6.11km / 3.8 miles

GPS :51.834147, -2.188742

Our accommodation(s)

All bedrooms feature a flat-screen TV and complimentary high speed WiFi. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. Upgrade to our superior room with lake view, and lounge around whilst brow sing the morning papers or flicking through complimentary magazines.

Our restaurants and bars

Brasserie at Bowden

Type of cuisine: International

The hotel's friendly, professional team make sure dishes from the Brasserie Menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Menu (PDF)
  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

The Bar at Bowden

The Bar offers a range of wines, beers, cocktails, carefully selected gins, spirits and soft drinks with helpful and experienced bar staff to ensure that you have everything you need. Light meals are available in the bar allowing you to continue relaxing.

Non contractual photo

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 209

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Mercure Gloucester Bowden Hall Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

4,471 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,311 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

A little gem tucked away in rural location

Customer review rating 4.5/5

Lionel Couples - 28/07/2021 Confirmed reviews ALL

Lovely hotel with attentive staff. Only about 15 minutes drive to bustling Gloucester Quays.

Beautiful hotel, fantastic staff, but no aircon

Customer review rating 4.0/5

Kayleigh Couples - 28/07/2021 Confirmed reviews ALL

We came for a wedding on Sunday evening and we’re allocated room 320, the room itself was beautiful, clean, and spacious however we felt like somebody had turned on a radiator and there was no aircon, we opened a window and found a fan but had to sleep with the fan right next to the bed in order to breathe.

Fantastic stay

Customer review rating 5.0/5

H. Couples - 28/07/2021 Confirmed reviews ALL

Lovely staff at restaurant, young chap so kind funny attentive, friendly and made us feel so comfortable, missed his name but he was Irish/Norwegian and an absolute asset to your hotel.

An enjoyable stay

Customer review rating 4.5/5

P B. Couples - 28/07/2021 Confirmed reviews ALL

We enjoyed our two night stay at the hotel. The location is very attractive, the room was very good and the staff were extremely helpful and friendly. We had a dog with us and hotel arrangements made this very easy. The hotel was very quiet even though there was a wedding taking place on the first day.

Brilliant stay, great service

Customer review rating 4.5/5

Lisa Families - 28/07/2021 Confirmed reviews ALL

Customer service was top notch

Excellent stay.

Customer review rating 4.5/5

Mr H. T. P. Couples - 28/07/2021 Confirmed reviews ALL

A lovely hotel with great staff.

Ok stay

Customer review rating 3.0/5

Natalie C. Families - 27/07/2021 Confirmed reviews ALL

On arrival and seeing the hotel it looked very nice but for what I paid I was disappointed.

Lovely setting and great staff

Customer review rating 3.5/5

Sa… Friends - 27/07/2021 Confirmed reviews ALL

Staff/hospitality was great (very friendly) - they couldn’t do enough and were so accommodating. I am dairy intolerant and the oat milk availability at breakfast was a welcome addition. Breakfast was not as extensive an offering as I’d have like to have seen, and the only gluten free option I could see was a pre-packed muffin, but the quality of the food was good and I’ve been to far worse. The only negative I’d say is that the location of my room, in the attic (no lift) and with a very small window and no air-con, made it so hot it was unbearable and led to a sleepless night. There was a small desk fan in the room but this did little to cool things down, and the bathroom felt like a Finnish sauna. It was disappointing as the standard of the room was really lovely

Fantastic room for Wedding guest overnight stay staff fabulous

Customer review rating 4.5/5

Samantha R. Families - 27/07/2021 Confirmed reviews ALL

As a wedding guest great room comfy bed staff were lovely and accommodating just what needed after great day thank you

Amazing staff

Customer review rating 4.5/5

Jennie Couples - 27/07/2021 Confirmed reviews ALL

I would like to make a special mention about 2 members of staff in particular. Firstly Ray, he was incredibly knowledgeable about the history of the property and super friendly and helpful. Secondly, Jenny who we never saw without a smile on her face and who worked tirelessly keeping ourselves and all the other guests happy with food and drinks. She did amazingly well in the extreme heat. The only slight downsides were the unpleasant smell from either the lake or a drain, no air conditioning in the rooms and the grouting in the bathrooms could do with renewing. These issues are the only reason I have not scored my experience as a 10

Fantastic staff

Customer review rating 4.5/5

Rob S. Couples - 27/07/2021 Confirmed reviews ALL

We had a wonderful night after a busy & long day. The staff were so welcoming and helpful that it really made the difference. The room was comfortable and had everything we needed. I really enjoyed the pizza for dinner and breakfast was good.

The rooms were a ridiculous heat

Customer review rating 0.5/5

Anonymous Families - 27/07/2021 Confirmed reviews ALL

The hotel lovely clean but the heat in the bedrooms was ridiculous should have fans running all day before guests check in. Also got made to pay again even though on my email confirmation I have already paid not impressed

Tired

Customer review rating 2.5/5

Lucy P. Couples - 25/07/2021 Confirmed reviews ALL

We so needed a short break as we both work for the NHS. It was our first short break away for a while. Service was excellent but I'm afraid we we're let down by the accommodation. The bed was very firm, I must admit I like a firm bed but not that firm.The room was 232 we Darenth open the windows as they looked fragile, the temperature was 30c, no air conditioning but they did leave us a fan for use. The outside al-fresco furniture were very tired and could to with putting on a bonfire. It's an amazing building to look at from the outside but inside in most areas it was a letdown. Hopefully it will be spruced up and we may return in the future. Gloucester is a must to visit. The Greek Restaurant by the Dock was amazing by the way

Beautiful surrounding scenery but within easy reach of places of interest and amenities

Customer review rating 5.0/5

Victoria Couples - 25/07/2021 Confirmed reviews ALL

Glad we chose to stay at The Bowden Hall Hotel for a couple of nights to enjoy our Belated 25th Wedding Anniversary! Very welcoming, friendly and helpful staff. Beautiful hotel and surroundings. Lovely food and choice of menu. Enjoyed our VIPOD experience. Lovely to be able sit out on the terrace at any time of day. Air conditioning in our room was great and much appreciated. Fabulous location for nearby attractions such as historic Docks and Gloucester Cathedral. Would definitely stay again and highly recommend.

Good location

Customer review rating 4.5/5

John W. Couples - 25/07/2021 Confirmed reviews ALL

Staff very pleasant and helpful particularly as my wife needed to use the lift to get upstairs which needed to be operated by the staff and housekeeping was very good

Very good services.

Customer review rating 4.0/5

Claudia Couples - 25/07/2021 Confirmed reviews ALL

It was just what we needed, a peaceful place whith friendly people around, the staff is excellent. I loved the green area around, the option to walk around the neighbourhood and to the pub that serves good food too.

Disappointed stay

Customer review rating 2.5/5

Debbie M. Friends - 25/07/2021 Confirmed reviews ALL

Due to the location of the room and the lack of air-conditioning and ventilation, the overnight stay was unbearable. There was no option either for a portable air conditioning unit which was disappointing.

A hotel that thinks Covid is over!

TripAdvisor rating 3.0/5

Mummywitch2021 24/07/2021 TripAdvisor review

Booked this as a short break and happened to coincide with the first week after "Freedom Day". Was very concerned that the majority of staff were not wearing masks, the breakfast buffet was back and there was a general approach of "laissez faire" even though it was necessary to book times for dinner and breakfast. Appreciate mask wearing is now optional but other restaurants etc in the area were all still being suitably cautious. Also worth noting 1) the age of the building as a result of which there is no air conditioning - was unfortunate that we were there on a particularly hot week; 2) the privelege package benefit is questionable - no mini-bar so free soft drinks limited to a Nespresso machine and a couple of bottles of water!; 3) general state of disrepair - spiders' webs on windows and a layer of grime - all very dusty so not appealing when you need to open windows for ventilation. Restaurant very average for a hotel purporting to be a 4 star! In retrospect should have gone to the alternative of the MGallery in Cheltenham Staff doing their best to cope and very friendly - especially the receptionist - but not enough!

Business Trip in Lockdown

TripAdvisor rating 5.0/5

Malcolm C Business - 04/04/2021 TripAdvisor review

This was my second visit to the Bowden Hall, during this current lockdown period, the service was again excellent. The Reception Team are always welcoming and enthusiastic, after a long day and late in the evening, it is appreciated! They take a real pride in recognising the arriving guests, particulary regular Accor Group guests. I will be back!

Welcome Break

TripAdvisor rating 4.0/5

Darth26 17/10/2020 TripAdvisor review

Enjoyed a really relaxing stay at Mecure Gloucester Bowden Hall . Staff were very helpful and hotel was well laid out to deal with the current situation. The room was well equipped for the use of electronic equipment such as laptops ,tablets etc. With generous socket provision. Very comfortable and well lit room.

Dear Darth26 We very much appreciate your comments regarding your stay at the Mercure Gloucester Bowden Hall Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Gavin

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