Mercure Gloucester Bowden Hall Hotel

Mercure Gloucester Bowden Hall Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 1,367 reviews

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Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Grade II listed building with original features

  • 12 acres of parkland and lakes filled with local wildlife

  • Within three miles of Gloucester railway station

  • Wedding facilities which can accommodate 200 guests

ALLSAFE approved hotel

Hotel location

Mercure Gloucester Bowden Hall Hotel

Bondend Lane, Upton St Leonards
GL4 8ED GLOUCESTER
United Kingdom

GPS:51.834147, -2.188742

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Brasserie at Bowden

The hotel's friendly, professional team make sure dishes from the Brasserie Menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Our accommodation(s)

All bedrooms feature a flat-screen TV and complimentary high speed WiFi. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. Upgrade to our superior room with lake view, and lounge around whilst brow sing the morning papers or flicking through complimentary magazines. Please be aware that rooms are only accessible using stairs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,367 reviews

TripAdvisor Rating  4.0/5  1,438 reviews

Relaxing, and made to feel very welcome

TripAdvisor rating 5.0/5

Mike G TripAdvisor review

Stayed at this location many times and it never fails to impress us. Lovely hotel and grounds and they have a wonderful staff who cannot do enough for you. Sol, on the front dest is so welcoming and you feel at home immediately. If your planning a break then you should certainly plan to stay here

Dear E7422NYmikeG, Thank you for your lovely review and thank you for choosing to stay with us when you visit the local area. We are pleased once again that you enjoyed you stay here with us and found the staff to be helpful and attentive. I will pass on your lovely kind words to Sol, who will be pleased to hear such lovely comments. We do look forward to welcoming you back to the hotel in the near future. Kind Regards Gavin Jones General Manager

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

All the staff so friendly and helpful

Dear Sue G., We very much appreciate your comments regarding your stay at the Mercure Gloucester Bowden Hall Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chelsea Pearce Wedding & Events Executive

Fantastic stay

Customer review rating 5.0/5

Tracey H. Couples - Confirmed reviews ALL

A beautiful modern hotel with lovely staff and food and service was amazing. Definitely coming back and highly recommended!

Dear Tracey H., We very much appreciate your comments regarding your stay at the Mercure Gloucester Bowden Hall Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gavin Jones General Manager Mercure Gloucester Bowden Hall Hotel

Enjoyable

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

The wedding and hotel was very enjoyable. The service both at the wedding breakfast and breakfast was extreamly slow. The time between couses was excessive and wine wasn't offered until the meal was over. The breakfast staff neither asked for any orders for tea or breakfast or promptly cleared tables. And when one of our party asked for a cup to replace a dirty one they did not return. They ust stood around and didn't seem to know what to do, maybe more training is needed?

Dear Georgina W., We very much appreciate your comments regarding your stay at the Mercure Gloucester Bowden Hall Hotel. We are pleased that you enjoyed you stay here with us especially the wedding. We do apologize that your find the service on the wedding day to be a little slow. We do apologize and this will be looked into. Once again we would like to apologize with regards to breakfast the following morning. This is not our normal standard of practice and we will look into this and make sure that it is rectified. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chelsea Pearce Wedding & Events Executive

Lovely hotel & location

Customer review rating 5.0/5

Keith L. Couples - Confirmed reviews ALL

Just an overnight stay with dinner. Lovely room, very quiet. Restaurant was busy, and the food, excellent.

Dear Keith L., We very much appreciate your comments regarding your stay at the Mercure Gloucester Bowden Hall Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gavin Jones General Manager Mercure Gloucester Bowden Hall Hotel

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Other web-users rate our hotel

  • 425 reviews 9.5/10 Location
  • 1,073 reviews 6.8/10 Room
  • 1,259 reviews 8.6/10 Service
  • 32 reviews 3.5/10 WiFi
  • 567 reviews 5.6/10 Amenities
  • 393 reviews 7.2/10 Breakfast
  • 354 reviews 5.7/10 Cleanliness
  • 9 reviews 2.9/10 Wellness Area

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