Mercure Gloucester Bowden Hall Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 1,165 reviews

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Mercure Gloucester Bowden Hall Hotel - Image 1
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Bondend Lane, Upton St Leonards, GL4 8ED GLOUCESTER, United Kingdom

Description

Hotel extras

  • Grade II listed building with original features

  • 12 acres of parkland and lakes filled with local wildlife

  • Within three miles of Gloucester railway station

  • Wedding facilities which can accommodate 200 guests

Our accommodation(s)

Hotel location

Mercure Gloucester Bowden Hall Hotel

Bondend Lane, Upton St Leonards
GL4 8ED GLOUCESTER
United Kingdom

GPS:51.834147, -2.188742

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BRASSERIE AT BOWDEN

The hotel is friendly, professional team make sure dishes from the Brasserie Menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,165 reviews

TripAdvisor Rating  4.0/5  1,644 reviews

Certificate of excellence 2024

Fantastic Staff

Customer review rating 5.0/5

Chris H. Business - Confirmed reviews ALL

Always try to stay at Bowden Hall whenever I am in the area. Everyone looks after you so well, you feel welcome from arrival to leaving. Room upgrade and welcome gift put the cherry on top!

Dear Chris, Thank you so much for your loyalty to Bowden Hall! It’s always a pleasure to welcome you, and we’re delighted to hear that you feel so well looked after from arrival to departure. We’re especially glad that you enjoyed the room upgrade and welcome gift—it\'s our way of showing appreciation for our valued guests like you. We can’t wait to host you again on your next visit! We have had confirmation that the WIFI is been upgraded just awaiting a date which I hope will improve the speed of connection. Best regards, Gavin & Team Mercure Gloucester Bowden Hall Hotel

Great service at a great hotel.

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

The hotel is well located and the service is excellent. I will definitely stay there again when I'm next in the area.

Dear Colin, Thank you for your kind words! We’re thrilled to hear that you enjoyed our great service and convenient location. Knowing that you plan to stay with us again on your next visit to the area truly means a lot to our team. We look forward to welcoming you back for another excellent experience! Best regards, Gavin & Team Mercure Gloucester Bowden Hall Hotel

Could do better

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

Overpriced Travelodge. A lot of work needed to bring it up to 4 star. Bathroom fittings are dated & dirty & impractical.

Dear Jennifer, Thank you for taking the time to leave your review. I’m really sorry to hear that your stay didn’t meet your expectations. We aim to offer a comfortable and enjoyable experience, and I apologize that the bathroom and overall condition of the property did not meet the standards we strive for. Your feedback is important to us, and I’ll ensure it’s shared with our team for immediate attention and improvement. We appreciate your insights and hope to have the opportunity to welcome you back in the future, providing a much better experience. Kind regards Chelsea Pearce Customer Service Executive

Golden Wedding Celebration

TripAdvisor rating 5.0/5

Hazel H TripAdvisor review

We celebrated our golden wedding at this wonderful location in February with a party in the Lakeside Suite. We had a wonderful time with everyone going out of their way to make it a weekend to remember. We stayed for two nights, with several of our guests also staying overnight, rooms were clean and comfortable and plenty of choice for breakfast. Many of our guests mentioned how nice the 3 course dinner was. Special mention to Vicky and Chelsea of the events team who listened to all of our requests and made sure the evening was perfect. Thank you for a memorable experience.

Dear Hazelh41, Thank you so much for sharing your wonderful feedback! We are absolutely thrilled to hear that you and your guests had such a memorable experience celebrating your golden wedding anniversary with us. It was an absolute pleasure to host you for the weekend in the Lakeside Suite. We’re delighted to hear that the rooms were comfortable, the breakfast had plenty of choices, and that the three-course dinner was a hit with your guests! We’ll be sure to pass along your kind words to Vicky and Chelsea—they will be so pleased to know that their efforts contributed to making your celebration perfect. Thank you again for choosing to celebrate such a special occasion with us. We hope to have the pleasure of welcoming you and your guests back in the future! Kind regards Gavin and The Team

Wedding guests

Customer review rating 4.0/5

Jb Families - Confirmed reviews ALL

The hotel was lovely. We stayed because we were guests at a wedding there. The staff went above and beyond especially the reception. Room was clean. Bathroom was a little dated but that is a petty criticism! Breakfast was really good!

Dear JB, Thank you for taking the time to share your feedback! We’re thrilled to hear that you enjoyed your stay and that our staff, especially at reception, went above and beyond to make your experience memorable. We\'re also happy to know that your room was clean and that you enjoyed the breakfast. We appreciate your honesty regarding the bathroom and will certainly take your comments into consideration as we plan future improvements. We hope to welcome you back soon for another great stay! Kind regards Chelsea pearce Customer Service Executive

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Other web-users rate our hotel

  • 361 reviews 9.6/10 Location
  • 859 reviews 7.2/10 Room
  • 1,049 reviews 9.4/10 Service
  • 39 reviews 4.7/10 WiFi
  • 446 reviews 5.9/10 Amenities
  • 370 reviews 8.9/10 Breakfast
  • 290 reviews 6/10 Cleanliness
  • 6 reviews 3.3/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.