Mercure Gloucester Bowden Hall Hotel 4 stars

TripAdvisor rating 4.0/5 1,160 reviews
Mercure Gloucester Bowden Hall Hotel
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Hotel extras

  • Within three miles of Gloucester railway station

  • Grade II listed building with original features

  • 12 acres of parkland and lakes filled with local wildlife

  • In-house bar & restaurant serving authentic local dishes

  • Wedding facilities which can accommodate 200 guests

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Ski hire facilities (Nearby)
Business services
  • 6 meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Mercure Gloucester Bowden Hall Hotel

Bondend Lane
Upton St Leonards
GL4 8ED
gloucester
united kingdom

Check-in from 14h00

Check out up to 12h00

  • By plane

    BRISTOL AIRPORT At 80.62km / 50.1 miles

  • By train

    GLOUCESTER STATION At 6.11km / 3.8 miles

GPS :51.834147, -2.188742

Our accommodations

All bedrooms feature a flat-screen TV and complimentary high speed WiFi. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. Upgrade to our superior room with lake view, and lounge around whilst brow sing the morning papers or flicking through complimentary magazines.

Classic room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products

Classic room with 2 single beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Classic family room for 2 adults and 1 child

  • Max. number of persons: 3
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Standard Room with 1 double bed Garden side

  • Max. number of persons: 2

Classic room, garden side - 1 double bed

  • Max. number of persons: 2

Privilege room with 1 double bed

  • Max. number of persons: 2
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Superior suite with 1 double bed

  • Max. number of persons: 2
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Accessible double room - 1 double bed

  • Max. number of persons: 2

Our restaurants and bars

Brasserie at Bowden

Type of cuisine: International

Photo non contractuelle / Strictly non binding

The hotel's friendly, professional team make sure dishes from the Brasserie Menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

The Bar at Bowden

Photo non contractuelle / Strictly non binding

The Bar offers a range of wines, beers, cocktails, carefully selected gins, spirits and soft drinks with helpful and experienced bar staff to ensure that you have everything you need. Light meals are available in the bar allowing you to continue relaxing.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 209

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Mercure Gloucester Bowden Hall Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

3,512 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,160 reviews

Superb Staff

Customer review rating 4.3/5

Rob C. Business - 29/11/2019 Confirmed reviews ALL

Every member of staff supported me with outstanding service. I personally messed up my booking but the staff (Rachel) dealt with it which resulted in me me saving a wasted payment and also arranged a smooth stay for me. The barman made me a hot toddy as I had a sore throat. Overall, a fantastic team focused on the customer. Thank you.

A relaxing and idyllic break

Customer review rating 4.3/5

Richard Couples - 27/11/2019 Confirmed reviews ALL

We've stayed before, so there were no surprises. Lovely location, great staff, wonderful food & drink.

Relaxed

Customer review rating 4.3/5

Sophie M. Couples - 27/11/2019 Confirmed reviews ALL

A welcoming and friendly environment to be in, was checked in my Cameron who was professional and friendly. Upon arrival of our room we were pleased with the cleaniness and layout of the room. Unfortunately we were not impressed that when booking our room we were expecting a double bed but we actually had two single beds pushed together, not particularlly romantic. Throughout the evening was chilled and good with dinner at the hotels restaurants and drinks to follow. Starters were lush as we had the pate and the mackerel. Mains were not as good. My order of the carbobara pasta dish was so salty I had to eat my food around the sauce as something was wrong with it. However my partners chicken with brie was faultless. For the rest of our evening we were placed in the hands a bartender called Alberto who was brilliant. He made sure our drinks were up to scratch and so attentive they were never empty in addition being a humble host where he would tell us of service stories that comes with the job. Alberto and my partner couldn't stop talking as they both work in the same industry. It was pleasing to see that the staff left us a birthday card for my partner as the occasion of our stay was for his Birthday. Overall a good experience but a shame of a few negatives we experienced to, this would not stop us coming again though. Unfortunately we did not take advantage of our free add on breakfast that came with our booking as we arent morning people and didnt wake up until 10am, where breakfast has stopped being served at 9.30am.

Customer review rating 4.3/5

Sue Families - 27/11/2019 Confirmed reviews ALL

Very nice though got lost leaving the room and finding the way out each time. Have always got lost every visit as still poor signage

Very pleasant and comfortable.

Customer review rating 4.3/5

Ben Couples - 27/11/2019 Confirmed reviews ALL

A lovely setting, comfortable room, friendly and helpful staff, good food.

Decent hotel, if a little pricey.

Customer review rating 4.3/5

Susan Couples - 27/11/2019 Confirmed reviews ALL

Good hotel, clean and good decor. Need to greatly improve booking procedure. The booking clerk didn’t have a clue what type of beds were in the room. Also there are no lifts, we were on the third floor and my husband has been ill so it wasn’t ideal. This should have been explained upon booking but wasn’t mentioned at all.

Customer review rating 4.3/5

Ian C. Business - 26/11/2019 Confirmed reviews ALL

Excellent

A pleasant stay in a nice room with polite and helpful staff.

Customer review rating 4.3/5

Finlay M. Couples - 26/11/2019 Confirmed reviews ALL

We had an enjoyable stay. Room was clean, functional and en suite nicely appointed. The food was excellent, staff polite and efficient in the dining room. Bar staff were very friendly and engaging. Overall, a good experience.

Generally very nice

Customer review rating 4.3/5

Eric E. Business - 26/11/2019 Confirmed reviews ALL

Business visit ... just one night ... generally it was very nice

Lovely hotel

Customer review rating 4.3/5

Bud Couples - 25/11/2019 Confirmed reviews ALL

Very relaxing after a long day touring the South West

Customer review rating 4.3/5

Anonymous Couples - 25/11/2019 Confirmed reviews ALL

The hotel is comfortable enough, service was good but the cost of drinks - alcoholic ones at least - was extortionate and one of the reasons ourselves and other patrons didn't stay for meals or leisurely and social gatherings.

Suberb

Customer review rating 4.3/5

Andrew W. Business - 25/11/2019 Confirmed reviews ALL

We had a lovey experience at the Hotel. The staff were welcoming, the bedrooms were lovely and comfortable and the food was outstanding.

Wonderful event hotel

Customer review rating 4.3/5

Derek T. Friends - 24/11/2019 Confirmed reviews ALL

We recently held an exclusive event at Bowden Hall and had a fantastic time. The staff are friendly and helpful and the whole team couldn't do enough to ensure our event ran well. The food was fantastic from the plentiful breakfast to the three course meal served on Saturday night. Highly recommend this hotel whether for an overnight stop or a major event.

A really lovely evening.

Customer review rating 4.3/5

Anonymous Couples - 20/11/2019 Confirmed reviews ALL

A good experience. All staff very helpful, friendly and happy to accommodate. The evening meal was very good and well presented. Breakfast was also satisfactory.

Dear Sandra H., We very much appreciate your comments regarding your stay at the Mercure Gloucester Bowden Hall Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gavin General Manager

From when we arrived to leaving we enjoyed the hotel, food and staff were extremely helful.

Customer review rating 4.3/5

Anonymous Business - 18/11/2019 Confirmed reviews ALL

Very enjoyable, wouldn't hesitate to visit again.

Dear Mark S., We very much appreciate your comments regarding your stay at the Mercure Gloucester Bowden Hall Hotel. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gavin General Manager

Beautiful hotel manned by extremely pleasant, courteous and efficient staff.

Customer review rating 4.3/5

Mal E. Couples - 18/11/2019 Confirmed reviews ALL

Our night's accommodation was only marred by my inability to sleep due to my upper torso being subjected to intense skin irritation which resulted in having to scratch and rub the affected areas almost all night. Prior to our evening mean I spent a very pleasant hour or so in the company of your Head Barman, Roberto/Alberto (please forgive me if I have his name wrong) who was extremely efficient and knowledgeable. The dinner was excellent as was the service by a charming young lady despite her being rather bullied throughout the meal by the Head Waiter. Breakfast was good although the plates were stone cold.

Dear Malcolm E., We very much appreciate your comments regarding your stay at the Mercure Gloucester Bowden Hall Hotel. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gavin Jones General Manager

Superb location and staff

Customer review rating 4.3/5

Gordon F. Couples - 18/11/2019 Confirmed reviews ALL

Staff were extremely polite and helpful from the time we arrived until we left, the restaurant manager was excellent and Francois behind the bar was a delightful young chap.

Dear Gordon F., We very much appreciate your comments regarding your stay at the Mercure Gloucester Bowden Hall Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gavin

Needs attention to detail

Customer review rating 4.3/5

Jane G. Couples - 15/11/2019 Confirmed reviews ALL

Initial impressions of this hotel are good, the staff are very friendly and overall extremely helpful. But there is a tiredness about the hotel and the attention to detail is missing. In our bathroom the paint had blown on the walls and look dirty and untidy. The menu in the restaurant lacked inspiration and was limited, considering the area and the availability of locally sourced produce we expected the menu to be much more exciting. Our white wine was put on the table with no cooler and when asking for condiments so often they were not available. At breakfast we could see food which had been dropped the night before still on the floor and the breakfast itself was mostly overcooked. The lounge area feels cold and unwelcoming and would benefit from some flowers and pictures to give it a more homely feel and several of the chairs could do with a good clean. The staff in the restaurant were very polite and friendly but it felt a bit forced and as if they could't wait for you to sit down, eat and go. Rather than a leisurely meal in a nice restaurant with ambiance that you felt you wanted to linger in long after you meal had finished, it was hushed tones due to it being so empty with lots of staff standing around doing nothing so you felt you needed to rush off to let them finish. A real shame as this hotel has the potential to be really lovely.

Dear Jane G., Thank you for taking the time to tell us about your experience at the Mercure Gloucester Bowden Hall Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gavin General Manager

very good

Customer review rating 4.3/5

Harry G. Friends - 14/11/2019 Confirmed reviews ALL

Nice room very helpful staff

Dear H G., We very much appreciate your comments regarding your stay at the Mercure Gloucester Bowden Hall Hotel. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gavin General Manager
Customer review rating 4.3/5

John B. Couples - 13/11/2019 Confirmed reviews ALL

We stayed with you on our way back home in the Isles of Scilly after a holiday in the USA. It made our whole holiday complete and we had a wonderful time, well looked after and enjoyed every minute. Thank you so much.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gavin Jones General Manager
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