Mercure Gloucester Bowden Hall Hotel 4 stars

First stay in hotel since covid restrictions. Warm welcome, excellent staff, spotlessly clean. Felt very safe and would definitely stay again. Thank you

Lovely room as usual - I stay a lot for work as CEO of a special school trust based nearby. Heating didn’t work from my arrival at 5pm until approximately 10pm. The room was very cold and very uncomfortable to work in as a result. Staff were very helpful but I was told Hooper wasn’t working.

been better places recently , evening meal was disgusting , not a fan of collecting my meals and having to go outside in the cold with the one way system , and no proper crockery all disposable paper and plastic not good for the enviroment !!!

Very comfortable stay with very good COVID precautions

Staff very willing but facilities inadequate

Good breakfast, comfortable beds and lovely and clean.

The staff at Bowden Hall couldn't have made us feel more welcome. They catered for our every need as we were using the conference facilities. The rooms are very superior quality - large double bed, quiet room with beautiful views and all the little extras i.e tea/coffee making facilites in the room. I couldn't fault anything and highly recommend a stay here. Thank you to all the wonderful staff for a wonderful stay.

Good location for my stay. Hotel very pleasant, food ok under the current circumstances, although a bottle of beer @ £4.90 was a tad steep. Room very spacious and warm. Ventilation good. Bathroom has a few issues - shower leaked and could hardly turn the hot water tap to the sink

I stayed during lockdown while moving house. Services were obviously reduced and the hotel seemed to be on minimum staffing, but the staff were always helpful. Food and drinks could be ordered and taken to my room, which was good. Covid precautions were generally fine although for some reason the front door was kept locked all day and so a staff member had to be summoned to open it. This reduced the social distancing, albeit only for a few seconds.

We were very well looked after and any issue we had was promptly rectified.

Great location, very well set out to give best experience during this pandemic. As s Key Worker then a location like this helps de stress at the end of the day. Would very much like to stay here under normal circumstances.

Really nice, beautiful location, excellent food and lovely staff, very friendly and extremely accommodating.

Thanks for the email. I did have a couple of issues: The heating system was so noisy it woke me up at 2am. It was so loud I truly thought that someone was doing construction work outside my room, hence a poor nights sleep ensued. Secondly, I was told that I needed to bring a letter from my work advising you what I was doing staying in the hotel. You never asked me for the letter, hence a waste of time. Finally, I was told that food would not be available at the hotel. However on arrival I was greeted by a sign asking me to support the hospitality industry and to order food from the hotel, which I would have happily done but I had brought my own.

We had a great arrival and booked in quickly. Unfortunately the room we had been assigned had a loud humming noise in it. This really triggered my son's sensory issues and so we had to request to be moved. Once this happened we had a lovely nights sleep.

Enjoyed our stay even though our circumstances were sad .staff was obliging very pleasant and helpful although we couldn't explore hotel it looked lovely saw some bad reviews on breakfast but due to circumstances our breakfast was hot and good ( I hate continental breakfast ) the hot addition was a welcome bonus . Over all a lovely stay .