Dear Ryan, Thank you for reviewing your visit. We are glad you found our hotel ideally located and enjoyed your room. We also appreciate your kind words about the cleanliness. That said, we are sorry to learn that some aspects of your stay fell short. Nonetheless, we are delighted that your stay overall was a pleasant one and that the location worked well for your trip. We hope to have the opportunity to welcome you back in the future. Kind regards, Noemi Alvarez, Ibis Budget Newport

Dear Jennifer, Thank you for taking the time to review your recent experience. We are pleased that your family stay was, on the whole, a positive one. That said, we are sincerely sorry that some aspects of your stay did not meet your expectations. We regret the discomfort you felt with the temperature in your room. Our team at the 24-hour reception is always happy to provide a fan on request, and we also have separate heaters available should you need one. We hope to see you again in the future. Kind regards, Noemi Alvarez, Ibis Budget Newport

Dear Sue, Thank you for writing a review. We are pleased that you found your room clean and the beds comfortable, and that our continental breakfast offered a plentiful start to your day. However, we are sincerely sorry that some aspects of your stay did not meet your expectations. For any disturbance from outside, our reception team is always on hand to assist. Nonetheless, it is lovely to read that you appreciated the breakfast offering, and we are also glad you enjoyed the convenience of our location just off the M4. It would be a pleasure to welcome you again. Best regards, Noemi Alvarez, Ibis Budget Newport

Dear C., Thank you for letting us know your impressions. We are thrilled that our reception team made you feel so welcome with their warm and efficient service. It is great to know that you found your room cosy, clean, and comfortable, and we are glad you appreciated the friendly atmosphere throughout your stay. It would be our pleasure to have you return on another occasion. Best wishes, Noemi Alvarez, Ibis Budget Newport

Dear Francis, Thank you for reviewing your visit. We are delighted that you received such a warm welcome and found our team polite, caring, and full of humour. It means a lot to us that you noticed the attention to detail our staff bring to every interaction. We are also glad you found the booking process straightforward and easy to navigate on our website. We do hope to be able to welcome you back in the future. Kindest regards, Noemi Alvarez, Ibis Budget Newport

Dear Vasile, Thank you for taking the time to share your feedback. We are delighted that our team’s service stood out to you during your stay. Your kind words about our cleanliness and staffing are greatly appreciated. We also hope to welcome you back on many more occasions. Best wishes, Noemi Alvarez, Ibis Budget Newport

Dear O., Please accept our sincere thanks for this kind feedback. We are delighted that our hotel met the standards you expected and that you had a comfortable stay with us. Our team takes real pride in performing their duties to a high level, and we are pleased that the receptionist made such a helpful impression during your visit. We would love to have the chance to welcome you back. Kind regards, Noemi Alvarez, Ibis Budget Newport

Dear Michael, Thank you for sharing your thoughts on your recent visit. We’re sorry to hear that your experience did not meet your expectations. We sincerely apologise for the cleanliness and the unpleasant smell you encountered after the room was cleaned. . Please remember that our team is always available to assist with any concerns during your stay, and we would have been happy to address these issues immediately. Regarding our pricing, our rates may vary depending on local events and demand in the area. Nevertheless, we always strive to offer good value for money to our guests. We hope to be able to welcome you back on a return visit for an improved experience. Best regards, Noemi Alvarez, Ibis Budget Newport

Dear Odunayo, Thank you for positively reviewing your visit. We are delighted that you found your stay comfortable and the hotel well situated. It is great to know our reception team made such a positive impression, and that your room was clean and welcoming. We truly value your recommendation score and that you chose to stay with us for your trip. We hope that you will stay with us again in the future. Best wishes, Noemi Alvarez, Ibis Budget Newport

Dear Louis, Thank you for your valuable feedback. We are thrilled that our team made such a brilliant impression during your stay. However, we are sorry that the size of your room did not fully meet your expectations. We look forward to welcoming you back in the future. Best wishes, Noemi Alvarez, Ibis Budget Newport

Dear John, Thank you for your positive feedback. We are delighted that you found your stay such great value for the price. Our team is thrilled that your check-in was the easiest you have ever had. We all hope to welcome you back in the future. Best wishes, Noemi Alvarez, Ibis Budget Newport

Dear Kylie, Thank you for taking the time to share your opinion with us. We are delighted to hear that you find our hotel clean and comfortable, and that our reception team has consistently made you feel welcome during your regular stays. However, we are truly sorry to hear that some aspects of your visit did not meet your expectations on this occasion. We have spoken with our housekeeping management team to address your concerns and ensure that all staff receive the appropriate training to maintain our expected standards. We look forward to seeing you in the future for a better experience. Kindest regards, Noemi Alvarez, Ibis Budget Newport

Dear Maureen, We really appreciate your feedback. We are delighted that you found our staff so friendly and helpful during your stay. We also appreciate you highlighting the great value and convenience our hotel offers, and we are pleased our location worked well for your trip. Your kind words about our team mean a great deal to us. We are glad your overall stay left such a positive impression. We do hope to welcome you back on a future occasion. Best wishes, Noemi Alvarez, Ibis Budget Newport

Dear Ian, Thank you for sharing such a valuable review. We are delighted that you found your room clean and comfortable, with an excellent shower and a bed that gave you a restful night. Our glazing and blackout blinds clearly helped you enjoy a good sleep, and we are glad you noticed the care we put into creating a quiet space. We are pleased that our location proved so convenient for your trip. We hope that we have the pleasure of welcoming you back in the future. Regards, Noemi Alvarez, Ibis Budget Newport

Dear Alistair, Thank you for this high rating. We are delighted that you found your room tidy and comfortable for your stay. It is great to know you enjoyed our continental breakfast buffet. Our team truly values making every guest feel welcome, so we are thrilled their helpfulness stood out during your visit. The entire team looks forward to welcoming you back for a future visit. Kind regards, Noemi Alvarez, Ibis Budget Newport

Dear Craig, We really appreciate this positive review of your recent visit. We are delighted that you had a comfortable short stay with us. Our team is glad your Silver loyalty membership and the ALL App made booking easy and your visit enjoyable. We look forward to welcoming you for another pleasant stay. Best wishes, Noemi Alvarez, Ibis Budget Newport

Dear Ellys, Thank you for your feedback. We are pleased that your booking experience was straightforward and that they could assist you over the phone to secure the twin room you needed. However, we are sincerely sorry that some aspects of your stay fell short of your expectations. Your comfort is important to us, and we regret that you found the bedding not to your liking. Our reception team is always on hand to provide extra pillows upon request. The room temperature issue you encountered is unusual, as each room is equipped with an air cooling system, and heaters are available at reception on a first-come, first-served basis. We also regret that our daytime service felt unwelcoming, this does not reflect the warm hospitality we strive to deliver every day. We hope to welcome you back in the future. Best wishes, Noemi Alvarez, Ibis Budget Newport

Dear Jillian, Thank you very much for your feedback. We are delighted that our team made you feel welcome with their helpful and friendly approach. We are sorry that the floor did not meet your expectations. Our housekeeping team works hard to maintain high standards every day, and we will share your comments with them to ensure extra attention is given. Nonetheless, we are glad you found our breakfast buffet excellent. We all hope to welcome you again. Best wishes, Noemi Alvarez, Ibis Budget Newport