ibis budget Newport 2 stars

Customer review rating (ALL Rating) 4.3/5 665 reviews

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164 Malpas Road, NP20 5PP NEWPORT, United Kingdom

Description

ALLSAFE approved hotel

Hotel extras

  • ¤ Free WiFi

  • ¤ Private and free parking

  • ¤ 5 min. drive to the city centre

  • ¤ 12 miles from Cardiff Bay

  • ¤ Just off junction 26 M4

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

ibis budget Newport

164 Malpas Road
NP20 5PP NEWPORT
United Kingdom

GPS:51.602131, -3.005546

Telephone
Fax +44 1633 859072

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wi-Fi
  • Breakfast
  • Bar

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  665 reviews

TripAdvisor Rating  3.5/5  788 reviews

Well located and a good stay

Customer review rating 5.0/5

Noel W. Solo - Confirmed reviews ALL

The staff were very friendly, kind and helpful. Special thanks to Ellis she was fantastic.

Dear Noel, Thank you very much for your kind review. We are delighted to hear that you found our location convenient and appreciated the comfort of your room. It is wonderful to know that our team's attentiveness and friendliness contributed to your memorable stay and we will pass your kind comment to Ellys. We hope to have the occasion to welcome you back. Best wishes, Noemi Alvarez, Ibis Budget Newport

Stay

Customer review rating 3.5/5

Tei T. Families - Confirmed reviews ALL

As a budget hotel good value for B an B, however the family rooms are extremely small.

Dear Tei, Thank you for reviewing your recent stay. We are pleased to hear that you found our hotel to be good value. Our team strives to provide a comfortable and affordable stay. We take note of your comments regarding the size of the family rooms. While our rooms are designed to be compact and efficient, we understand that space is an important aspect of comfort for our guests. We appreciate this feedback as it helps us to consider future improvements. We would love to welcome you back on a future occasion. Kind regards, Noemi Alvarez, Ibis Budget Newport

Great stay, super staff

Customer review rating 5.0/5

Taylor G. Business - Confirmed reviews ALL

I had to stay overnight for business. The staff were super friendly and helpful. And pizza at a budget hotel at midnight?! That's just amazing. Would definitely stay again.

Dear G.. Thank you very much for sharing your positive review. We are thrilled to hear that our team's friendliness contributed positively to your stay. Our staff is dedicated to providing excellent service and it is wonderful to know that their efforts are appreciated. It is also great to hear that you enjoyed the convenience of our late-night food offerings. We hope to see you again soon, Kind regards, Noemi Alvarez, Ibis Budget Newport

Convenient location

Customer review rating 5.0/5

Helen O. Couples - Confirmed reviews ALL

Stayed for 2 nights. Clean, comfortable, clean and friendly. The receptionist, Helen was very helpful

Dear Helen, Please accept our thanks for your kind review regarding your stay. We are delighted to hear that you found our team friendly and welcoming and that the cleanliness of our hotel met your expectations. Our team takes great pride in providing a comfortable and enjoyable stay for our guests, and your kind words are truly appreciated. It would be a pleasure to welcome you back. Best wishes, Noemi Alvarez, Ibis Budget Newport

This is one of the finest Ibis Budget hotels in the UK

TripAdvisor rating 5.0/5

watson-marsh-uk TripAdvisor review

This is one of the finest Ibis Budget hotels in the UK in my humble opinion given the value for money, cleanliness and above all the wonderful customer service from a team that really care about their customers. The location is right next to the M4 motorway with its connections to all of South Wales, for those using public transport there is a bit of a walk to the nearest bus stops which links with the town centre of Newport and the main railway station and also to towns such as Cwmbran and Malpas together with a fast link X30 bus to Cardiff City Centre. The hotel is spotlessly clean if a little jaded in terms of upkeep and décor. The rooms are functional and have all you require for a comfortable nights sleep plus a nice television and wonderful Wi-Fi. The bar is limited, as is the evening food menu (pizzas only) and breakfast is a continental affair. My abiding memory of the Ibis Budget Newport will be the genuine warm and friendly customer service from the tremendous team at the hotel; with special mention to Trev who is amazing and a true credit to the business.

Dear Guest, Thanks for taking the time to comment on your visit to our hotel. We are delighted to hear that our commitment to cleanliness met your expectations and that our Wi-Fi service enhanced your stay. Our team is indeed passionate about providing excellent customer service, and it is really encouraging to know that the staff made a lasting impression on you. We have taken notes regarding the decor and the limited food options and we will take them into considerations for future improvements. It's wonderful to learn that our location near the M4 provided convenience for your travels, and we're glad that our efforts in hospitality contributed positively to your visit. We hope that we will have the pleasure of welcoming you back soon. Kindest regards, Noemi Alvarez, Ibis Budget Newport

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Other web-users rate our hotel

  • 337 reviews 8.4/10 Location
  • 838 reviews 6.2/10 Room
  • 827 reviews 9.6/10 Service
  • 24 reviews 9.7/10 WiFi
  • 511 reviews 4.8/10 Comfort
  • 415 reviews 7.5/10 Cleanliness
  • 197 reviews 7.5/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.