ibis budget Newport 2 stars

Customer review rating (ALL Rating) 4.3/5 667 reviews

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164 Malpas Road, NP20 5PP NEWPORT, United Kingdom

Description

ALLSAFE approved hotel

Hotel extras

  • ¤ Free WiFi

  • ¤ Private and free parking

  • ¤ 5 min. drive to the city centre

  • ¤ 12 miles from Cardiff Bay

  • ¤ Just off junction 26 M4

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

ibis budget Newport

164 Malpas Road
NP20 5PP NEWPORT
United Kingdom

GPS:51.602131, -3.005546

Telephone
Fax +44 1633 859072

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wi-Fi
  • Breakfast
  • Bar

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  667 reviews

TripAdvisor Rating  3.5/5  783 reviews

Cold no heating

Customer review rating 0.5/5

Anonymous Families - Confirmed reviews ALL

No heating freezing my 10 month old now has a cold

Excellent staff

Customer review rating 5.0/5

Nicole S. Business - Confirmed reviews ALL

Amazing friendly staff, willing to help how ever they can

Dear Nicole, Thank you for taking the time to share this feedback. We are thrilled to hear that our staff, especially Helen and our night shift colleague, made a positive impact on your stay. Our team always strives to provide friendly and helpful service to our guests. We appreciate your feedback regarding our breakfast options. We will take your suggestions into consideration as we continuously work to improve our offerings. We look forward to welcoming you again. Kind regards, Noemi Alvarez, Ibis Budget Newport

Friendly staff

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

It was my second time and I am beginning to enjoy my time there. All the staff were very helpful and always ready to help. The room was very clean but the toilet seat cover was already broken, so we changed room. I will surely come back again and recommend the place to others.

Dear guest, Many thanks for having taken the time to review your stay. We are delighted to hear that you enjoyed your second stay at our hotel and found our team to be friendly and helpful. It is great to know that you appreciated the cleanliness of our rooms and the ease of booking. We apologize for the inconvenience caused by the broken toilet seat cover in your initial room, and we appreciate your understanding in changing rooms. We will ensure that our team conducts regular room inspections to address any maintenance issues promptly. Your feedback is valuable to us, and we will use it to improve our services for future guests. We do hope that you will return in the future. Kind regards, Noemi Alvarez, Ibis Budget Newport

Good location, comfortable bed, exceptionally friendly and efficient staff

Customer review rating 4.5/5

David B. Couples - Confirmed reviews ALL

Stayed at Ibis Newport for one night in transit to holiday. Ideal location for that purpose, and, whilst the accommodation is basic, it was comfortable, despite an unusually low toilet. Probably time for a re-decoration, but we were well satisfied with out stay, which included a very good breakfast. Staff very attentive and friendly.

Dear David, Thank you for sharing your feedback about your recent experience. We are delighted to hear that you found our location convenient and the bed comfortable. Our staff truly appreciates your kind words. We strive to provide a welcoming and attentive service to all our guests. We understand that the room decor and toilet height may not have been to your preference, but we are glad that you were satisfied with your overall stay. Thank you for your feedback on our breakfast, we are pleased to know that you enjoyed it. We hope that we can welcome you back in the future. Kindest regards, Noemi Alvarez, Ibis Budget Newport

Basic

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Basic but very clean & the staff were brilliant

Dear Caroline, We appreciate your feedback. We are delighted to hear that you found our team to be brilliant. We take great pride in providing a welcoming and comfortable stay for our guests. We appreciate your feedback regarding the bathroom layout. Your suggestion about merging the bathroom into a larger space is noted and will be considered for future improvements. We look forward to the pleasure of seeing you again. Best regards, Noemi Alvarez, Ibis Budget Newport

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Other web-users rate our hotel

  • 339 reviews 8.5/10 Location
  • 832 reviews 6.4/10 Room
  • 832 reviews 9.6/10 Service
  • 22 reviews 9.7/10 WiFi
  • 509 reviews 5.1/10 Comfort
  • 428 reviews 7.3/10 Cleanliness
  • 192 reviews 7.2/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.