ibis budget Newport 2 stars

Customer review rating (ALL Rating) 4.3/5 668 reviews

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164 Malpas Road, NP20 5PP NEWPORT, United Kingdom

Description

ALLSAFE approved hotel

Hotel extras

  • ¤ Free WiFi

  • ¤ Private and free parking

  • ¤ 5 min. drive to the city centre

  • ¤ 12 miles from Cardiff Bay

  • ¤ Just off junction 26 M4

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

ibis budget Newport

164 Malpas Road
NP20 5PP NEWPORT
United Kingdom

GPS:51.602131, -3.005546

Telephone
Fax +44 1633 859072

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wi-Fi
  • Breakfast
  • Bar

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  668 reviews

TripAdvisor Rating  3.5/5  783 reviews

Customer review rating 5.0/5

Patricia M. Families - Confirmed reviews ALL

Comfortable clean friendly staff well worth the money

Dear Patricia, Thank you for your review. We are delighted to hear that you found our hotel comfortable, clean, and that our friendly staff made your stay enjoyable. We strive to provide excellent service and a pleasant atmosphere for our guests, and it is great to know that we met your expectations. We apologize for the difficulties you experienced while booking online. Our team is always available to assist with any booking issues, so please don't hesitate to reach out to us directly for help in the future. We all hope to welcome you again. Best regards, Noemi Alvarez, Ibis Budget Newport

Friendly Hotel

Customer review rating 4.0/5

Rob Couples - Confirmed reviews ALL

A smile goes a long way and we certainly got this.The staff were very friendly and attentive.The room was a bit tired and in need of painting.Overall though,very good value for money,we’ll stay again.

Dear Robert, Thank you for taking the time to provide your feedback. We are delighted to hear that our friendly and attentive staff made a positive impression on you. We strive to provide excellent service to all our guests, and it's great to know that we met your expectations in this regard. We appreciate your feedback regarding the room's appearance. Your suggestion for a fresh coat of paint has been noted and will be considered for future improvements. We hope to welcome you back. Best wishes, Noemi Alvarez, Ibis Budget Newport

Good

Customer review rating 5.0/5

Lyn D. Couples - Confirmed reviews ALL

The staff are your greatest asset

Dear Garry, Thank you very much for your kind review. We are thrilled to hear that you were so pleased with our hotel and all the staff made a great impression on you. It has been our pleasure to have you both staying with us and we are looking forward to seeing you again. Best wishes, Noemi Alvarez, Ibis Budget Newport

Excellent stay

Customer review rating 5.0/5

Helen G. Couples - Confirmed reviews ALL

The most important things for us when we stay in a hotel - Bed, Shower, Cleanliness. This hotel had an Amazing shower, Amazing bed and was Clean. The staff were the friendliest and most helpful EVER! Thank you Budget Ibis Newport !!

Dear Helen, Thank you for this positive review. We are thrilled to hear that you found our shower, bed, and cleanliness to be amazing. Our team takes great pride in providing comfortable accommodations and maintaining a clean environment for our guests. It is also fantastic to know that our friendly and helpful team made a lasting impression on you. We truly appreciate your kind words and recognition of their efforts. We hope to welcome you back soon. Kind regards, Noemi Alvarez, Ibis Budget Newport

Good stay

Customer review rating 4.0/5

Michael S. Couples - Confirmed reviews ALL

Bathroom very small Breakfast too costly

Dear Mike, Thank you very much for your feedback. We are delighted to hear that you had a good stay and found our staff to be helpful. Your kind words about our team members are greatly appreciated. Our hotel is designed to provide essential amenities which may result in compact room and bathroom sizes. As for the breakfast, we believe we offer a continental buffet with a variety of options at a competitive price. We apologize if this did not meet your expectations and will take your feedback into consideration for future improvements. We look forward to welcoming you again. Best wishes, Noemi Alvarez, Ibis Budget Newport

In partnership with TripAdvisor

Other web-users rate our hotel

  • 339 reviews 8.4/10 Location
  • 831 reviews 6.3/10 Room
  • 826 reviews 9.6/10 Service
  • 22 reviews 9.7/10 WiFi
  • 508 reviews 5.1/10 Comfort
  • 425 reviews 7.2/10 Cleanliness
  • 193 reviews 7.1/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.