ibis budget Newport 2 stars

Customer review rating (ALL Rating) 4.3/5 540 reviews

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Description

Hotel extras

  • Cost-effective hotel in South Wales with excellent transport links

  • Continental breakfast with tasty pastries and healthy options

  • Unfussy, modern rooms with free Wi-Fi and en-suite bathrooms

  • Just off the M4 and close to Newport attractions

  • Budget hotel near Newport train station and the city centre

Our accommodation(s)

Hotel location

ibis budget Newport

164 Malpas Road
NP20 5PP NEWPORT
United Kingdom

GPS:51.602131, -3.005546

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  540 reviews

TripAdvisor Rating  3.5/5  813 reviews

Customer review rating 3.0/5

Cristina M. Families - Confirmed reviews ALL

The hotel needs a refresher in general, as it's quite worn. Also the cleanliness was very poor, especially in room floor and corridors. Friendly staff.

Dear Cristina, We would like to thank you for this review about your experience in our hotel. We are happy that you found our staff to be friendly. Our team strives to provide warm and welcoming service to all our guests, and we are pleased to know we met this standard during your stay. However, we regret to hear that our standards of cleanliness and the condition of our room and corridors did not meet your expectations. We take your comments seriously and will revisit our daily routines to ensure our guest rooms and facilities are well-maintained. We hope we can welcome you back on a future occasion. Kind regards, Noemi Alvarez, Ibis Budget Newport

Customer review rating 4.0/5

Hugh J. Couples - Confirmed reviews ALL

Overnight stay. Staff are so welcoming and helpful.

Dear Hugh, Thank you very much for this kind review of your recent stay. We are delighted that you enjoyed the welcoming and helpful attitude of our team members during your overnight stay. It is our goal to provide a comfortable and friendly atmosphere for all our guests, and we’re pleased to hear that we succeeded in making your visit a pleasant one. We look forward to seeing you again soon. Best regards, Noemi Alvarez, Ibis Budget Newport

Customer review rating 5.0/5

Ian L. Solo - Confirmed reviews ALL

I had a brilliant stay. Always like this ibis in Newport because it is hassle free. Normally take a cycle with me to get around Newport Cwmbran but this time I was not so well but still enjoyed my stay in room.

Dear Ian, Thank you for taking the time to share your review. We are truly glad to hear that your stay at ibis Budget Newport was enjoyable and met your expectations for a straightforward and comfortable visit. We are delighted that you found our team to be welcoming and that the cleanliness of our rooms contributed to a pleasant stay. However, we regret to hear about the issue with the sink in room 326 not draining properly. We appreciate you bringing this to our attention. We hope we will see you again soon. Best regards, Noemi Alvarez, Ibis Budget Newport

Customer review rating 1.5/5

Stephen L. Friends - Confirmed reviews ALL

The location was good but the rooms were not desireable, both rooms had stains on the sheets which were vile.

Customer review rating 4.5/5

Paul G. Solo - Confirmed reviews ALL

I was visiting Newport to run the marathon. This hotel is located 1.4 miles from the start so only a short walk away. The lady that checked my booking in was super friendly and accommodating to my needs when I requested a late checkout. Lots of free parking on the hotel grounds. I didn't eat at the hotel so I cannot comment on that. The hotel itself is looking a bit tired however everything was very clean and tidy, it is a budget hotel so you get what you pay for. I would definitely recommend and stay here again.

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Other web-users rate our hotel

  • 352 reviews 8.5/10 Location
  • 807 reviews 6.2/10 Room
  • 805 reviews 9.7/10 Service
  • 26 reviews 9.6/10 WiFi
  • 470 reviews 4.7/10 Comfort
  • 409 reviews 7.4/10 Cleanliness
  • 202 reviews 7.3/10 Breakfast

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