ibis budget Newport 2 stars

Customer review rating (ALL Rating) 4.3/5 562 reviews

Best price
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164 Malpas Road, NP20 5PP NEWPORT, United Kingdom

Description

Hotel extras

  • Cost-effective hotel in South Wales with excellent transport links

  • Continental breakfast with tasty pastries and healthy options

  • Unfussy, modern rooms with free Wi-Fi and en-suite bathrooms

  • Just off the M4 and close to Newport attractions

  • Budget hotel near Newport train station and the city centre

Our accommodation(s)

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Room 1

Hotel location

ibis budget Newport

164 Malpas Road
NP20 5PP NEWPORT
United Kingdom

GPS:51.602131, -3.005546

Telephone
Fax +44 1633 859072

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  562 reviews

TripAdvisor Rating  3.5/5  812 reviews

Good stay

Customer review rating 4.5/5

John B. Friends - Confirmed reviews ALL

Dear John, Thank you for taking the time to share your review. We are delighted to hear that you found our team friendly and our rooms clean. It is always a pleasure to receive positive feedback from our guests. We hope we will have the opportunity to see you again in the future. Best regards, Noemi Alvarez, Ibis Budget Newport

Good for a budget stay.

TripAdvisor rating 4.0/5

Laura H Business - TripAdvisor review

Dear Laura, We would like to thank you for this review about your experience in our hotel. We are pleased that you appreciated our hotel's cleanliness, the comfort of our beds, and the convenience of having a desk for working. It is great to hear that our staff have been consistently friendly and helpful during your stays. However, we understand that you feel there are areas where we could provide and we will take your comments into consideration. We hope we can welcome you back on a future occasion. Kindest regards, Noemi Alvarez, Ibis Budget Newport

Well located

Customer review rating 4.0/5

Paul A. Couples - Confirmed reviews ALL

Dear Paul, Thank you for taking the time to share your review. We are delighted that you found our location convenient for your travel needs. However, we regret to hear that your room was not comfortably warm upon arrival and that you found the bed to be firmer than in your previous stays. We hope we will have the opportunity to see you again in the future. Best regards, Noemi Alvarez, Ibis Budget Newport

Disappointed stay

Customer review rating 0.5/5

Rajesh V. Families - Confirmed reviews ALL

Dear Rajesh, Thank you for taking the time to share your feedback with us. We apologise for the inconvenience you experienced during your stay. We try to ensure that all our systems are functioning properly. As for the room key card, we will investigate this matter and work with our technology providers to prevent such occurrences in the future. We appreciate your patience in dealing with these challenges and thank you for bringing them to our attention. Best regards, Noemi Alvarez, Ibis Budget Newport

Customer review rating 3.0/5

Kerry Families - Confirmed reviews ALL

Dear Kerry, Thank you for taking the time to share your feedback about your recent stay. We are pleased that you appreciated our convenient location. However, we apologise for the aspects of your stay that did not meet your expectations. We take great pride in maintaining a clean and comfortable environment for our guests, and we are sorry to hear about the unpleasant odour you experienced in the corridors. Moreover, we apologise for any inconvenience experienced with the key card and will ensure our maintenance team checks all card readers to prevent future occurrences. Your comments about updating the hotel and enhancing its decor have been noted. Best regards, Noemi Alvarez, Ibis Budget Newport

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Other web-users rate our hotel

  • 360 reviews 8.6/10 Location
  • 843 reviews 6.3/10 Room
  • 840 reviews 9.6/10 Service
  • 26 reviews 9.6/10 WiFi
  • 494 reviews 4.6/10 Comfort
  • 423 reviews 7.3/10 Cleanliness
  • 204 reviews 7.6/10 Breakfast
  • 150 reviews 2.9/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.