Customer review rating 4.1/5 3,436 reviews
ALLSAFE approved hotel
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Located just off the M4, with access to major road networks
Pet-friendly hotel, with on-site facilities
Free on-site parking for all hotel guests
Less than one mile from Newport train station
Continental breakfast, featuring juices, cereals and more
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Check-in from 14h00
Check out up to 12h00
100% genuine reviews from our guestsFind out more
well located and great staff
Colin P. O. B. O. O. E. Business - 31/12/2020 Confirmed reviews ALL
as usual everything was ok, and the staff are excellent.
Always welcome great staff good location for my work
Mark A. Solo - 28/12/2020 Confirmed reviews ALL
Every time I stay at the ibis I feel welcome the staff are great, Niomi is always good to me by giving me the room I like it's nice and quiet which is what I need due to working nights, the cleaning staff are always very helpful if I need anything I just have to ask I have stayed in other ibis hotels but this is the best its like a family environment, and it was lovely to have a Christmas dinner before starting work. Thanks Mark
Anonymous Business - 24/12/2020 Confirmed reviews ALL
Staff were nice but it wld have been nicer to have a kettle for a hot coffee its winter... inly for that reason I might not be back.
Well located for thieves
Ian L. Business - 24/12/2020 Confirmed reviews ALL
I’ve stopped in better hospital rooms but expected this at the price in fairness. Waking up to my van being opened like a can of tinned fruit and the security guard shrugging his shoulders as though magic had happed when asking him for cctv another matteras he just wanted to get home after his shift of napping. If someone had been loitering in a car park during lockdown wouldn’t suspicion arise? The girls at reception at least offered an apology and the fact that they are working allowed 3*s
Quiet and peaceful
Gen Friends - 20/12/2020 Confirmed reviews ALL
We had a lovely stay at the hotel it's very clean and peaceful, I Kind of expected a bigger bathroom but toilet and shower were seperate and very small, no privacy when in the shower which I felt quite awkward about but other than that the stay was lovely and you have a free coffee machine down in reception to use which is so much better than the little accessories you can get in the rooms.
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