ibis budget Newport

ibis budget Newport 2 stars

Customer review rating (ALL Rating) 4.2/5 382 reviews

ALLSAFE approved hotel

ibis budget Newport
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Description

Hotel extras

  • Located just off the M4, with access to major road networks

  • Pet-friendly hotel, with on-site facilities

  • Free on-site parking for all hotel guests

  • Less than one mile from Newport train station

  • Continental breakfast, featuring juices, cereals and more

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

ibis budget Newport

164 Malpas Road
NP20 5PP NEWPORT
United Kingdom

Fax: +44 1633 859072

  • By plane

    CARDIFF INTL AIRPT At 43.29km / 26.9 miles

  • By train

    NEWPORT TRAIN STN At 1.93km / 1.2 miles

GPS:51.602131, -3.005546

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wi-Fi
  • Breakfast
  • Bar

Non contractual photo

Our guest reviews for
ibis budget Newport

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  382 reviews

TripAdvisor Rating  3.5/5  755 reviews

Well located

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

was comfortable bed place was clean nice staff enjoyed orr stay

Hi Janine, Thanks so much for reviewing your stay. We are delighted to hear that you enjoyed your stay and we appreciate your kind mention of our convenient. Our team works hard to ensure that every guest has the best experience possible, and such positive feedback inspires us to continue with our efforts. We look forward to welcoming you back on a future visit. Kind regards, Noemi Alvarez, Ibis Budget Newport

Lovely

Customer review rating 5.0/5

Tara Solo - Confirmed reviews ALL

Nice clean room, comfy bed, friendly staff

Dear Tara, Thank you for such a positive review. We are so glad that you had a pleasant stay with us. Our team strives to ensure the comfort and satisfaction of our every guest, and your positive feedback encourages us to continue upholding our standards. We look forward to seeing you again on your next stay! Best wishes, Noemi Alvarez, Ibis Budget Newport

Close to city centre , good stay

Customer review rating 4.0/5

T N. Solo - Confirmed reviews ALL

I was attending the passport office so needed a no frills hotel the previous night. This is as described a budget hotel but I think for the £50 or so you will pay it offers good value for money . My room was very clean , bed was comfortable ( had a good mattress topper ) & very good shower . The room reminded me of student halls but was perfectly adequate for my requirements & I have no complaints.

Hi Tina, Thank you for such a positive review! A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding our standards. We can't wait to see you on your next visit! Best regards, Noemi Alvarez, Ibis Budget Newport

Good budget option

Customer review rating 4.5/5

Gerard Business - Confirmed reviews ALL

Good, clean budget hotel. The rooms have a TV, ensuite and my stay was quiet. A continental breakfast at £7 may seem pricey but it does include yogurt, cheese and ham.

Dear Lee, Thanks for taking the time to review your stay at our hotel. We are delighted you had an enjoyable stay. We feel we offer a wide range of quality food items at breakfast for a competitive price and we are happy to read that you found our breakfast of good value for the items we offer. We look forward to seeing you on a future stay. Best regards, Noemi Alvarez, Ibis Budget Newport

Well located at a good price point

Customer review rating 4.5/5

Joshfount Solo - Confirmed reviews ALL

I have found the hotel to be exactly as expected. The staff are very friendly and efficient

Hi Stephen, Thanks for sharing such awesome feedback about your stay. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our standards. We all look forward to the pleasure of seeing you again in the future. Kind regards, Noemi Alvarez, Ibis Budget Newport

Good

Customer review rating 4.0/5

Gazza Business - Confirmed reviews ALL

Pleasant staff on reception. Nice hot power shower.

Dear Gary, Thank you very much for this kind review. We are very grateful for your appreciation of our standards, it encourages us to constantly improve our performance. It's a pleasure to read you appreciated the welcome offered by our team. We hope we have the pleasure of seeing you on another occasion. Best regards, Noemi Alvarez, Ibis Budget Newport

Good

Customer review rating 4.5/5

Anonymous Friends - Confirmed reviews ALL

Good

Dear Sheila, Thank you very much for your review. We appreciate that you chose to stay with us and are glad to know you enjoyed your experience. We hope to have the opportunity of welcoming you again in the future. Best wishes, Noemi Alvarez, Ibis Budget Newport

Good stay

Customer review rating 4.5/5

A B. Families - Confirmed reviews ALL

Immaculately clean- too hot- there should be plugs near the bed.

Hi Anita, Thanks for sharing your feedback with us. It is great to hear that you had a nice stay with us; however, we will be taking your comments regarding the power sockets into consideration. Your feedback is very important as it helps us to constantly improve. We hope to welcome you back. Best wishes, Noemi Alvarez, Ibis Budget Newport

Good night sleep

Customer review rating 4.0/5

S. Couples - Confirmed reviews ALL

Easy to book, cheep and cheerful with a very comfy bed.

Dear S., Thank you for sharing your opinion of your stay with us. We understand how important an excellent night’s rest is for our guests and are pleased we were able to meet your expectations.: It would be fantastic to welcome you back. Best wishes, Noemi Alvarez, Ibis Budget Newport

Family room - poor bathroom

Customer review rating 2.0/5

Andrew J. Families - Confirmed reviews ALL

Reception were welcoming. Room basically clean. However... Bathroom (disabled wet room) was poor:- No fan, Water did not drain properly so floor always wet, Shower pressure very low and almost unusable. Bed was OK, pillows were not comfortable.

Dear Shane, Thank you for taking the time to review your stay. We are pleased that you received a welcoming and professional service from our reception team. While we regret that not everything was to your liking, rest assured that we have taken note of your comments and will be considering these remarks. Best regards, Noemi Alvarez, Ibis Budget Newport

A great location for my work

Customer review rating 4.5/5

Mark A. Business - Confirmed reviews ALL

Once again Naomi goes out of her way to get the room (that's nice and quiet) I work nights, nothing is a problem for Naomi you should be proud to have her working at the ibis hotel Newport, your domestic staff again are great if you want something then if they can they will get it for you, the rooms are lovely and clean, and last but not least Kate the boss who runs a great hotel and the staff stay with her, hopefully if I get another contract down in Newport I will be staying at the ibis hotel (last year Kate got me a xmas dinner) great hotel and great staff thanks Mark H.

Dear Mark, Thank you for such a positive review of your stay with us. We are happy to know that you had a nice stay again and you will be coming back if you get another contract in Newport. We are always happy to welcome you and help you when possible. Take care and hopefully we will see you soon. Thank you! Noemi Alvarez, Ibis Budget Newport

Great stay

Customer review rating 4.5/5

Claire Solo - Confirmed reviews ALL

Great find, easily accessibly straight from the motorway but very peaceful and quiet all night and morning. Staff were extremely efficient and friendly. Room is small but perfect, has everything you need, even tea and coffee making which I wasn't expecting. Excellent value for money, would definitely stay again.

Dear Claire, We thank you for taking the time to share your feedback. Our hotel aims to provide a good experience, and we are delighted that we were able to meet your expectations. We are happy that you appreciate our team and we will pass the message to all of them. We hope that you will stay with us again in the future. Best wishes, Noemi Alvarez, Ibis Budget Newport

Decent Stay, good sleep

Customer review rating 4.0/5

M A. Business - Confirmed reviews ALL

Good value for money as always

Dear Mark, Thank you for taking the time to share your opinion with us. We are delighted to read that you enjoyed your experience and found our prices competitive. We hope to welcome you back in the future. Best wishes Noemi Alvarez, Ibis Budget Newport

Customer review rating 4.0/5

Sonia Families - Confirmed reviews ALL

Friendly staff

Dear Sonia, Thanks for taking the time to review your visit to our hotel. We appreciate your kind comments about our team who work hard to ensure that we deliver the best service possible. We do hope to welcome you back in the future. Best wishes, Noemi Alvarez, Ibis Budget Newport

Location very handy

Customer review rating 3.5/5

Lincho Solo - Confirmed reviews ALL

Quite good. Some stale bits at breakfast but ok otherwise.

Dear Lyndon, We value your feedback concerning your recent stay. We are glad to know that you appreciated our location. However, we are disappointed to read that you were not fully satisfied with our breakfast, please know that your feedback has been duly noted. We hope to have the occasion to welcome you back in the near future. Kind regards, Noemi Alvarez, Ibis Budget Newport

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Your booking system is outdated. You ask customers to check in which is unnecessary, as you have a receptionist 24/7. When you go back to check in, you asking for bank: payment details, that’s outrageous. I just quite that step, because you threaten to cancel check in. Your room in clean and tidy but very 70 decoration. I liked the strip lighting that surrounded the room & control from the bedside. Your air conditioner controls are broken. Floors are very cold, carpets are better. Your entrance to the hotel is hidden, you need better signs.

Hey Nazmeen, Thanks very much for your feedback. We are very glad that you appreciated our clean rooms. Please know that we have duly noted your comments regarding our decor and the problems you had to find the entrance and will take this into consideration. All of the team really do hope we may welcome you back in the future. Kindest regards, Noemi Alvarez, Ibis Budget Newport

Always a good stay

Customer review rating 5.0/5

Trev O. Families - Confirmed reviews ALL

All staff are polite and cannot do enough for you. Rooms always clean and do the job required. If you want champagne book a 5☆.

Dear Trevor, We are glad to receive such a positive review! We are delighted you had a pleasant experience and appreciated our team members who strive to ensure you have the best experience possible. We can't wait to see you again. All the best, Noemi Alvarez, Ibis Budget Newport

Well located

Customer review rating 4.0/5

Simon Business - Confirmed reviews ALL

Stay for business a very efficient reception. Clean room and fab shower cubicle.

Dear Simon, Thank you so much for your positive feedback following your stay. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our standards. We look forward to seeing you again soon, Kind regards, Noemi Alvarez, Ibis Budget Newport

Good old fashioned value for money, says what it is on the tin, clean, comfortable convenient, friendly.

Customer review rating 4.5/5

M W. Couples - Confirmed reviews ALL

Hassle free, very helpful staff, immaculately clean everything as advertised.

Dear Melanie, Thank you for sharing your experience. We are delighted that you had a pleasant experience during your stay with us and appreciated our service. We look forward to welcoming you back soon. Best regards, Noemi Alvarez, Ibis Budget Newport

Excellent as always

TripAdvisor rating 5.0/5

satishpCH TripAdvisor review

Clean and quiet room. Good night sleep and free parking. Staff was really helpful to change my room on request. Not far from connecting to motorway and 15 minutes walk to Tesco, Pizza & Subway. The Free wifi has nice speed too.

Dear Guest, Thank you for such a positive review! It is very rewarding to know that everything was to your satisfaction and that you appreciated the welcome offered by our team. We look forward to welcoming you back in the future. Kind regards, Noemi Alvarez, Ibis Budget Newport

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