ibis Brighton City Centre - Station 3 stars

Customer review rating (ALL Rating) 4.3/5 1,516 reviews

Best price
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ibis Brighton City Centre - Station - Image 1
ibis Brighton City Centre - Station - Image 2
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88-92 QUEENS ROAD, East Sussex, BN1 3XE BRIGHTON, United Kingdom

Description

Hotel extras

  • Central location, with plenty of nearby transport links

  • Just a short ten minute walk to the historic Brighton Beach

  • Hotel Bar & Restaurant with international cuisine

  • Pet-friendly hotel, with on-site facilities

Our accommodation(s)

Hotel location

ibis Brighton City Centre - Station

88-92 QUEENS ROAD, East Sussex
BN1 3XE BRIGHTON
United Kingdom

GPS:50.827802, -0.141454

Telephone
Fax +44 1273 774997

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

RESTAURANT

Feeling peckish. You do not have to leave the hotel, inspired by the spirit of global adventure, the menu is loaded with everyone his favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,516 reviews

TripAdvisor Rating  4.1/5  2,373 reviews

Certificate of excellence 2024

Poor management decisions

TripAdvisor rating 3.0/5

733boaz TripAdvisor review

We have stayed at the Ibis Brighton many times and use Ibis hotels regularly all over the UK and Europe. We like the Brighton Ibis for many reasons and find the staff friendly and very helpful. On the negative side, the hotel could do with an upgrade. And we’re absolutely appalled that the hotel charges 3 £ per piece to use the luggage room. That’s quite ‘unusual’ for a 3 star hotel that charges quite a lot in summer. Very poor management decision.

Hello, Thank you for your loyalty to Ibis hotels and for taking the time to share your feedback. We're thrilled to hear that you appreciate the friendly and helpful staff at our Brighton location. We also appreciate your comments about the hotel needing an upgrade—we’re constantly working on improvements, and your input is valuable. We understand your concerns about the luggage storage charge and will take your feedback into consideration as we review our services. We hope to welcome you again soon and offer a better experience. Best regards, -Chris, Team leader

From arrival to departure excellent customer service

Customer review rating 5.0/5

T. K. Couples - Confirmed reviews ALL

As I said from arriving and welcomed by welcome back… good to see you again

Dear Valued Guest, Thank you for your kind review about our hotel and being a loyal costumer. We really appreciate your feedback and we hope your next stay is a s good as the ones before. Thank you again and we hope to see you again soon! Kind Regards, Eszter - F&B Supervisor.

Worst Ibis experience

Customer review rating 2.0/5

Alin Couples - Confirmed reviews ALL

I checked into my room, which appeared acceptable at first glance. However, it felt more like an ibis budget than the standard ibis experience. The room’s heater was integrated with a split air conditioning system, and when I turned it on, the noise from the vent was uncomfortably loud. I requested a different room, but upon entering the new one and activating the air conditioner, the noise issue persisted—and even worsened. Ultimately, I asked for a standalone heater. The hotel provided a small unit (20 x 40 cm), which I tested briefly. Unfortunately, it emitted a strong odor and produced noise that disrupted my sleep, forcing me to discontinue its use. Although the hotel offered complimentary drinks and placed a few bottles of water and some chips in my room (which I have refused all) - these gestures did nothing to mitigate my overall disappointment. It seems the issues were known in advance and not adequately addressed.

Dear Alin, Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for the inconveniences you encountered related to the heating and air conditioning systems. We understand how essential a comfortable environment is for our guests, and we regret that we fell short in this regard during your visit. We appreciate you bringing this to our attention, and we will review our equipment to ensure it meets our standards. While we strive to provide thoughtful amenities, we acknowledge that these gestures do not compensate for the discomfort you experienced. We value your input and will use it to improve our services for future guests. Thank you for your understanding, and we hope to have the opportunity to welcome you back for an improved experience. Best regards, -Daniela ibis Brighton City Centre - Station

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

30 minutes+ to check in. Staff walking through reception ignoring the growing number of people queueing. Cooked breakfast items dried out and virtually inedible.

Dear Guest, Thank you for your feedback regarding your recent stay. We sincerely apologize for the delays you experienced during check-in and the quality of the breakfast items. Your comments are invaluable to us as we strive to improve our services. Best regards, -Daniela ibis Brighton City Centre - Station

perfect for a comfortable stopover

Customer review rating 4.0/5

Gary C. Friends - Confirmed reviews ALL

Staff were friendly and helpful. Two cyclists, travelling with bikes. We booked a family room to allow plenty of room for bikes. wouldn't hesitate to stop there again.

Dear Gary, We appreciate your mention about our friendly and helpful staff. We are so glad that you had a good stay with a spacious room and we hope to have you with us again. Thank you again for your kind words and the appreciation of our staff. Best Wishes, Eszter - F&B Supervisor.

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Other web-users rate our hotel

  • 1,561 reviews 9.7/10 Location
  • 1,784 reviews 6.5/10 Room
  • 1,522 reviews 9.2/10 Service
  • 25 reviews 8/10 WiFi
  • 872 reviews 6/10 Cleanliness
  • 622 reviews 7.5/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.