ibis Brighton City Centre - Station 3 stars

Customer review rating (ALL Rating) 4.4/5 1,335 reviews

Best price
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ibis Brighton City Centre - Station - Image 1
ibis Brighton City Centre - Station - Image 2
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88-92 QUEENS ROAD, East Sussex, BN1 3XE BRIGHTON, United Kingdom

Description

Hotel extras

  • Prime central location, steps from Brighton Station, seafront, and city attractions.

  • Modern, comfortable rooms with free Wi-Fi and amenities for a relaxing stay.

  • On-site bar and restaurant serving meals, snacks, and drinks all day.

  • Just a 10-minute walk from Brighton’s iconic seafront and beach attractions.

  • Pet-friendly rooms available, so your furry friends can join your Brighton stay.

Our accommodation(s)

Hotel location

ibis Brighton City Centre - Station

88-92 QUEENS ROAD, East Sussex
BN1 3XE BRIGHTON
United Kingdom

GPS:50.827802, -0.141454

Telephone
Fax +44 1273 774997

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

ibis Kitchen

ibis Kitchen serves a delicious breakfast buffet, as well as freshly prepared meals for lunch and dinner. Enjoy a relaxed, modern setting with friendly service, perfect for starting your day or unwinding after exploring Brighton.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,335 reviews

TripAdvisor Rating  4.1/5  2,409 reviews

Certificate of excellence 2024

SCAMMED OUT OF £200 ON TOP OF BOOKING STAY! POO ON TOILET SEATS AND BLOOD ON BEDSHEETS! DO NOT STAY HERE

TripAdvisor rating 1.0/5

Saskia R TripAdvisor review

Our stay was unacceptable from start to finish. Before we even arrived, friends staying in neighbouring rooms were met with human faeces in a toilet and blood on bedsheets. Due to the shocking lack of cleanliness, we seriously considered cancelling our stay altogether. When we arrived at our own room, the window was already wide open and would not lock, leaving the room freezing cold. We informed a member of staff on the floor, who said someone would be sent to fix it or move us, but nothing was done. The window remained open for our entire stay. The day after our visit, we were randomly charged £200 with no prior communication from the hotel or Booking.com. When we called to question this, we were told the charge was allegedly for “window damage” caused by us, something we categorically deny. We were barely in the hotel and did not cause any damage. Worse still, a team leader admitted the charge was made purely on an assumption, with no evidence or investigation. Taking £200 from guests without warning, proof, or discussion, especially just before Christmas during a cost-of-living crisis, completely unacceptable. After speaking with Booking.com, we were told only a £50 damage fee was agreed between them and the hotel initially (although still wrong) further proving that Ibis had purposely scammed us out of £200. Poor hygiene, unresolved maintenance issues, and unjustified charges based on assumptions make this one of the worst hotel experiences we’ve ever had. I would strongly advise others to avoid this hotel.

Pleasant and comfortable one night stay nice breakfast

TripAdvisor rating 4.0/5

Neal B TripAdvisor review

I stayed here for one night. It’s well located near the station for a quick exit the next day. Really friendly helpful team especially Lisa and her colleague (sorry didn’t catch your name) at breakfast which was very good too.

Customer review rating 5.0/5

Chris V. Families - Confirmed reviews ALL

We were there with friends and son for the villa game!

Dear Chris, We are grateful you took the time to leave us valuable feedback! We are delighted to hear that you found the service and staff to be brilliant and friendly! We are glad to hear that you enjoyed your breakfast with us and the room was fantastic. We are happy that you and your son had a wonderful stay and we are looking forward to welcoming you back. Kind regards, Alice Senior Team Member

Grateful ☺️

TripAdvisor rating 5.0/5

Elizabeth J TripAdvisor review

Charlotte and Easter were extremely helpful. They went the extra mile to make things work for us in our time of need. ( Cancelled flight). So caring and accommodating - two shining stars . Thank you so much—we totally appreciate your support and hospitality. Liz, Cheryl and Pam from Canada 🇨🇦

Dear Elizabeth, Thank you for taking the time to share your positive experience. We are delighted to hear that Charlotte and Easter provided exceptional support during your time of need, embodying our commitment to hospitality. Your kind words will certainly be shared with them, as they are indeed valued members of our team. We look forward to welcoming you, Cheryl, and Pam back on your next visit. Best regards, Ana ibis Brighton City Centre - Station

Customer review rating 5.0/5

Brenda F. Families - Confirmed reviews ALL

We arrived earlier than our check in time but the young man at reception allowed us to check in. We booked a twin room, we had a double plus single, room was massive. Room was spotless. Had everything that we needed. We had breakfast each morning of our stay. There was a great selection of hot and cold foods. The staff were very accommodating. We had our evening meals a couple of nights in the hotel. There wasn't a lot of choice on the menu but what we ordered was freshly made and really very appetising. The hotel is in a great location. 2 minutes from the train station. 10 minutes from the beach. There are shops on the door step. Bus stops just outside. Very close to the shopping mall as well. We honestly could not fault our stay. Everything was so good. We had a very relaxing few days while staying here. I would definitely recommend

Dear Brenda, Thank you for taking the time to give us such a lovely review! We appreciate your kind words regarding our staff, accommodation and or food and beverage. We know how important it is to accommodate our guests with all their needs such as comfort, cleanliness and a good choice of food to start off your morning. Regarding our dinner menu, we appreciate your comment and we have taken it into consideration to update it for a better choice of option and a wider range of option. Regardless we hope you decide to stay with us again soon! Kind regards, Eszter - F&B Supervisor.

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Other web-users rate our hotel

  • 1,639 reviews 9.6/10 Location
  • 1,845 reviews 6.6/10 Room
  • 1,582 reviews 9.3/10 Service
  • 33 reviews 8/10 WiFi
  • 867 reviews 6/10 Cleanliness
  • 585 reviews 7.5/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.