ibis Brighton City Centre - Station 3 stars

Customer review rating (ALL Rating) 4.3/5 1,479 reviews

Best price
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ibis Brighton City Centre - Station - Image 1
ibis Brighton City Centre - Station - Image 2
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88-92 QUEENS ROAD, East Sussex, BN1 3XE BRIGHTON, United Kingdom

Description

Hotel extras

  • Central location, with plenty of nearby transport links

  • Just a short ten minute walk to the historic Brighton Beach

  • Hotel Bar & Restaurant with international cuisine

  • Pet-friendly hotel, with on-site facilities

Our accommodation(s)

Hotel location

ibis Brighton City Centre - Station

88-92 QUEENS ROAD, East Sussex
BN1 3XE BRIGHTON
United Kingdom

GPS:50.827802, -0.141454

Telephone
Fax +44 1273 774997

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

RESTAURANT

Feeling peckish. You do not have to leave the hotel, inspired by the spirit of global adventure, the menu is loaded with everyone his favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,479 reviews

TripAdvisor Rating  4.1/5  2,382 reviews

Certificate of excellence 2024

Customer review rating 5.0/5

Adele H. Solo - Confirmed reviews ALL

Comfortable bed, helpful and welcoming staff, excellent choice at breakfast.

Dear Adele, Thank you for taking the time to write this kind review. We are so pleased to hear that you enjoyed your recent stay at the ibis Brighton and that our staff were welcoming. Further more, as the Food and Beverage Supervisor, I would like to personally thank you for mentioning our delicious breakfast and the variety we have for our guests. I will also pass this lovely comment onto my team and we hope that you visit us again soon! Thank you again! Best wishes, Eszter - F&B Supervisor.

Customer review rating 4.0/5

Michael O. S. Families - Confirmed reviews ALL

Great location but breakfast is poor

Dear Michael, Thank you for taking the time to give us your feedback on your recent stay with us. We are pleased to hear that our location met all your needs. However, we regret to hear that the breakfast was not to your expectations. Your feedback is important to us, and we’d appreciate any suggestions on how we can improve your experience for next time. We're always looking for ways to do better. Regardless, we hope to see you again soon! Kind Regards, Eszter - F&B Supervisor.

Customer review rating 5.0/5

Valerie P. Business - Confirmed reviews ALL

Very central, just a short walk from the train station, clean room, friendly staff.

Dear Valerie, Thank you for your kind feedback. We are delighted to hear that you enjoyed our central location, the cleanliness of your room, and the friendly service from our staff. We look forward to welcoming you back on your next visit. Best regards, Chris, Team leader

Customer review rating 5.0/5

Isabel G. Couples - Confirmed reviews ALL

Easy check in, lovely big room value for money

Dear Isabel G., Thank you for your kind feedback! We are delighted to hear that you enjoyed the spacious room and our staff's service. It's wonderful to know that you found value in your stay. We look forward to welcoming you back soon. Best regards, Daniela ibis Brighton City Centre - Station

Customer review rating 0.5/5

Lorna S. Friends - Confirmed reviews ALL

We rang, emailed and had confirmation that we could do an early check in (from 10am) as our event started at 12. When we got there, we were told our room was not ready yet (our friends also did the same as us and there room was not ready until 11am). We had to get ready in an hour in our friends room, couldn’t shower before the event and were placed on the 8th floor when we returned at 11pm (not sober). I specifically requested a low floor as I am disabled so cannot do stairs easily & have anxiety when going in lifts. When we eventually got our room we were presented with just 1 toilet roll covered in faeces, stained bed sheets & mattress & cracks & cobwebs on the walls. We may have not been sober however we were still completely disgusted at our experience here.

Dear Lorna S., Thank you for sharing your feedback regarding your recent stay at ibis Brighton City Centre - Station. I sincerely apologize for the inconveniences you experienced, particularly concerning the early check-in arrangements that were not upheld. We strive to accommodate our guests' needs, and I regret that we fell short in this instance. Additionally, I am truly sorry to hear about the cleanliness issues in your room and the placement on the 8th floor, which caused you distress. Your comfort and well-being are of utmost importance to us, and it is disheartening to learn that we did not meet those standards during your visit. Rest assured, your comments will be taken seriously as we continuously work to improve our services and ensure a better experience for all our guests in the future. Thank you once again for your feedback. We hope to have the opportunity to restore your faith in us. Best regards, Daniela ibis Brighton City Centre - Station

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Other web-users rate our hotel

  • 1,568 reviews 9.7/10 Location
  • 1,768 reviews 6.5/10 Room
  • 1,500 reviews 9.2/10 Service
  • 26 reviews 8.7/10 WiFi
  • 851 reviews 5.8/10 Cleanliness
  • 609 reviews 7.6/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.