ibis Styles Haydock 3 stars

Customer review rating (ALL Rating) 4.3/5 146 reviews

ibis Styles Haydock - Image 1
ibis Styles Haydock - Image 2
ibis Styles Haydock - Image 3
ibis Styles Haydock - Image 4

Description

Hotel extras

  • Near the A580 and junction 23 of the M6

  • Two miles away from Haydock Park Racecourse

  • St. Helen's World of Glass 13 minutes drive away

  • Access to the bright lights of Liverpool and Manchester, two of the UK's most vibrant cities

  • Modern meeting and event spaces for up to 70 guests

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

ibis Styles Haydock

4 Galway Crescent, Piele Road Haydock
WA110GR HAYDOCK
United Kingdom

GPS:53.472403, -2.665

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS STYLES RESTAURANT

Settle yourself into our relaxed, open-plan dining area and we'll take care of the rest. Offering a varied menu with the warmest welcome, our on-site brasserie is the perfect spot for a quick refuel or a longer, lazier experience over several courses.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  146 reviews

Customer review rating 4.0/5

John K. Couples - Confirmed reviews ALL

Comfortable room but, for the second visit in a row, one of the soap dispensers was not working. Are they not checked daily by the cleaning staff? Excellent breakfast.

Dear Guest, Thank you for your feedback regarding your recent stay. I am pleased to hear you found your room comfortable and enjoyed the breakfast. I apologize for the inconvenience with the soap dispenser, as our cleaning staff are indeed expected to check all amenities. Your comments will be shared with the team. Kind Regards Marie and Team

Customer review rating 5.0/5

Karen H. Business - Confirmed reviews ALL

Great service and friendly welcome

Dear Guest, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you appreciated our welcoming service and found the beds comfortable. Your satisfaction is very important to us, and we look forward to welcoming you back in the future. Kind Regards Marie and Team

Customer review rating 1.0/5

Matthew G. Couples - Confirmed reviews ALL

I wanted to speak to the hotel before this review however have not had the time. Check in went amazing, however I had to go to reception several times past 9 am as we were disturbed quite a few times by what seemed to be migrants congregating at the hotel enterence and being picked up by white vans. They did not seem to care about the noise and we were assured by the hotel that they had been asked to keep quite, however we barely slept and they were very noisy and didn’t seem to care about other guests. It’s a shame as this is a really nice hotel but we barely got any sleep which was the whole point of the hotel to us. Whilst the migrants are in the area/at the hotel we will not use again and likely use the mecure round the corner

Dear Matthew, Thank you for taking the time to share your feedback regarding your recent stay at ibis Styles Haydock. We are pleased to hear that you found our check-in process to be efficient. Such a shame you couldn't find the time to speak to us regarding your concerns, the people you assumed to be "migrants" were not, they were apprentices attending a local training centre, they travel from all over the UK for this training, and are from many different cultures and backgrounds, as often found in the UK and we as a company are delighted to welcome all manner of guests. Thank-you for your feedback and I do hope you find the Mercure more suitable to your requirements. Kind regards, Marie Miller General Manager ibis Styles Haydock

Customer review rating 1.0/5

Sara R. Business - Confirmed reviews ALL

Check in was painful despite only 2 people in front - took forever and after travelling all day was not the welcome I needed Receptionist was lovely though I did not sleep that night due to the radiator being stuck on and was on full heat all night, I had to have the window open but it was still unbearable and the road noise was constant (clearly out of your control!) Lovely looking hotel, room and bathroom great but experience means I probably won’t book again despite being 2 minutes from my office

Dear Sara, Thank you for sharing your feedback regarding your recent stay at ibis Styles Haydock. I sincerely apologise for the difficulties you encountered during the check-in process. We strive to ensure a smooth arrival experience, and I regret that we fell short in this instance. I am also sorry to hear about the discomfort caused by the radiator and the noise from the road. While we endeavour to maintain a comfortable environment, I understand how these issues can impact your stay. Your comments about our hotel and facilities are appreciated, and I hope you might reconsider staying with us in the future despite your recent experience, if you contact us when you have made your next reservation, we will endeavour to allocate a car park side room and will have maintenance check the room. Thank you for your understanding and again my apologies for the inconvenience caused. Kind regards, Marie Miller General Manager ibis Styles Haydock

Customer review rating 5.0/5

Andrew C. Couples - Confirmed reviews ALL

Stayed here many times never been disappointed

Thank you for your kind words and for your continued loyalty. We are delighted to hear that you have consistently enjoyed your stays with us. Your satisfaction is our priority, and we look forward to welcoming you back soon. Warm regards Marie & Team

Other web-users rate our hotel

  • 202 reviews 8/10 Location
  • 476 reviews 7.3/10 Room
  • 450 reviews 9.1/10 Service
  • 8 reviews 9.1/10 WiFi
  • 279 reviews 8/10 Cleanliness
  • 210 reviews 7.6/10 Breakfast
  • 73 reviews 8.8/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in St Helens