Mercure Salisbury White Hart Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 658 reviews

Mercure Salisbury White Hart Hotel - Image 1
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Description

Hotel extras

  • Grade II listed Georgian building with original features, locate d in the heart of the city.

  • Car park available chargeable at £7.50 per night

  • Popular venue for all social events up to 120 people

  • The closest hotel to Salisbury Cathedral, and the city centre both just five minutes walk.

  • Pets are welcome chargeable at £10 per night

Our accommodation(s)

Hotel location

Mercure Salisbury White Hart Hotel

1 St John Street
SP1 2SD SALISBURY
United Kingdom

GPS:51.066677, -1.793561

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

SQUIRES RESTAURANT

Squires Restaurant serves breakfast daily and is very popular for events for up 110

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  658 reviews

TripAdvisor Rating  4.0/5  1,461 reviews

Certificate of excellence 2024

Good stay

Customer review rating 4.0/5

Brenda P. Friends - Confirmed reviews ALL

Good spot and staff friendly and helpful. A very pleasant stay.

Dear Brenda P., Thank you for your review. It’s great to hear that you enjoyed your stay and that you found our location convenient. We’re so glad that you rated us highly in most aspects of your visit and we look forward to welcoming you again soon. Kind regards, Georgina

well located

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Hotel has squeeky floors, you can hera footsteps from above you, no lift, car park signage was not well lit, difficult to find. Staff is lovely

Dear Marianne Montalbo, Thank you for your review. While we are glad that you found our Team to be lovely, we’re so sorry that you were not as happy with your stay. Due to the age and listing of our building, we are unable to install a lift, however our Team are happy to assist you with any luggage. We will be sure to pass all other comments to our Management Team to investigate further. We appreciate your feedback and for you giving us the opportunity to improve our service. Kind regards, Georgina

Location, parking and room size.

Customer review rating 4.5/5

Gill Couples - Confirmed reviews ALL

The hotel was well located, the room was a good size and modern and having its own car park was great.

Dear Gillian M., Thank you for your review. We’re so glad that you liked your room and found our central location convenient for your stay. We appreciate your kind comments about the member of staff who assisted you with making your booking, we will be sure to share your feedback with them directly, as they will be very glad to hear how positively they impacted your stay. We look forward to welcoming you again soon. Kind regards, Georgina

Good location, central.

Customer review rating 3.5/5

Anon Friends - Confirmed reviews ALL

Staff were very helpful at reception and at breakfast.

Dear D., Thank you for your review. We’re so glad that you found our Team to be helpful and that our central location was convenient for your visit. We appreciate your feedback regarding your room and breakfast during your stay and for giving us this opportunity to improve our service. We look forward to welcoming you again in the future. Kind regards, Georgina

A bit of a curate's egg.

Customer review rating 3.0/5

Chris Couples - Confirmed reviews ALL

Reasonable for a city centre hotel and conveniently situated but....... We have never stayed in a hotel anywhere with such a poorly designed bedroom/ensuite. Room for an enormous bed and two upright chairs but ensuite far too small. Enormous walk in shower but tiny handbasin with absolutely nowhere to put our toilet bags. When you open the door it only just misses the toilet pan. A reasonably comfortable lounge but it is a part of the reception area and can be very noisy, not a place to sit quietly and read a book.

Dear C., Thank you for your review. While we’re glad that you enjoyed our central location, we’re sorry that you weren’t fully satisfied with your room. Due to the age of our building, our rooms vary in layout, including the bathrooms. We will pass on your comments to our Management Team to look into further and we appreciate your feedback. We look forward to welcoming you again in the future. Kind regards, Georgina

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Other web-users rate our hotel

  • 472 reviews 9.1/10 Location
  • 674 reviews 6.8/10 Room
  • 643 reviews 8.9/10 Service
  • 10 reviews 7.6/10 WiFi
  • 334 reviews 5.6/10 Comfort
  • 266 reviews 7.4/10 Breakfast
  • 237 reviews 3.8/10 Amenities
  • 194 reviews 6.6/10 Cleanliness

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