Mercure Salisbury White Hart Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 668 reviews

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Mercure Salisbury White Hart Hotel - Image 1
Mercure Salisbury White Hart Hotel - Image 2
Mercure Salisbury White Hart Hotel - Image 3
Mercure Salisbury White Hart Hotel - Image 4
1 St John Street, SP1 2SD SALISBURY, United Kingdom

Description

Hotel extras

  • Historic 4-star hotel in the heart of Salisbury's old town

  • Central location just opposite world-famous Salisbury Cathedral

  • Newly built apartments with original Georgian features

  • Popular bar and restaurant serving locally sourced British dishes

  • Five event spaces for up to 140 guests

Our accommodation(s)

Hotel location

Mercure Salisbury White Hart Hotel

1 St John Street
SP1 2SD SALISBURY
United Kingdom

GPS:51.066677, -1.793561

Telephone
Fax +44 1722 412761

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

SQUIRES RESTAURANT

Squires Restaurant is located at the heart of the hotel, with lovely views of the courtyard garden. It is fully air conditioned. Breakfast is served daily, and it is our largest events space, catering for up to 140 guests.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  668 reviews

TripAdvisor Rating  3.8/5  1,477 reviews

Well situated

Customer review rating 4.0/5

Shropshire Families - Confirmed reviews ALL

Heating not working but was rectified when I came back in the evening

Good location plus car park.

Customer review rating 4.0/5

Barbara W. Couples - Confirmed reviews ALL

Staying for a couple of nights before visiting family.Easy to book in,plus plenty of information before our stay.The room was clean and the bed comfortable.

Good room

Customer review rating 3.0/5

Mark B. Couples - Confirmed reviews ALL

We really liked our room from a size and appointment perspective. The fridge was not cold, the restaurant did not look at all appealing. The menu was very limited. There was a lot of dog hair on the carpet and chair in the room and it smelt like urine.

Excellent as usual .

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Excellent staff always very willing and helpful

Acceptable stay

Customer review rating 3.5/5

Graham D. Friends - Confirmed reviews ALL

Nice bedroom but lacking in basics such as a safe, just one pillow and a cushion (?), the rainfall shower was hardly a rainfall and a very limited number of hangers in the wardrobe. Most disappointing was on the Saturday morning when our room was not made up and we mentioned it to reception. They contacted the young girl seemingly the supervisor who chose to debate whether we had left the sign the wrong way round - we definitely didn't. Why debate it? Surely you get the job down without comment or even apologise. Not good customer service. In comparison the young lady serving in the breakfast room and foyer was extremely polite and efficient.

Dear Graham D., Thank you for taking the time to tell us about your experience at the Mercure Salisbury White Hart Hotel. I am sorry that your experience did not meet your expectations. I will follow up with the Housekeeping team to see why your room wasn\'t cleaned as soon as you had asked, and the missing amenities. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ross

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Other web-users rate our hotel

  • 482 reviews 9.3/10 Location
  • 715 reviews 7.1/10 Room
  • 689 reviews 9/10 Service
  • 10 reviews 7.3/10 WiFi
  • 274 reviews 7.5/10 Breakfast
  • 242 reviews 3.6/10 Amenities
  • 227 reviews 6.7/10 Cleanliness
  • 44 reviews 5.2/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.