Mercure Salisbury White Hart Hotel

This is the second time we have stayed at this excellent hotel. It was really good value for a two-night stay. It is conveniently located in the centre of Salisbury - handy for the shops and cathedral, and other attractions. The breakfasts were excellent, and the staff are to be highly commended. Agatha and her front of house colleagues went beyond the call of duty to help us with a particular problem we suffered. Thank you Agatha, and a Happy Christmas to you all.

All staff we encountered with were very friendly and helpful. Room was a good size and clean. Only a couple of issues that there was mo bottled water and only 1 dressing gown but didnt hinder our stay.

Overall, we had a great stay, staff in particular were all helpful and professional. One small point - we knew the room was a small one, however the bed was pushed up against a wall making getting in and out less convenient than it could be. There was room to leave a gap on both sides with either a small bedside table (or shelf). Other than that, nice hotel, great staff, perfect location.

Very good. Interesting twin bedroom.

Firstly the staff were very efficient and friendly. However, we were rather disappointed with our room, which was supposedly an executive double room. It wasn’t up to the standard we expected for the following reasons. The bed was not comfortable partly due to the ridge in the middle. Cushions on the bed were stained. Carpet had a big stain on it by the side of the bed. Mattress left an awful lot to be desired. Windows were filthy. Some surface areas areas were quite dusty. Bathroom was ok just a bit of tight squeeze to get to the toilet. Breakfast was cold. Definitely needs a refurb. Just to emphasise. The staff were amazing!!