Mercure Salisbury White Hart Hotel & Apartments 4 stars

Customer review rating (ALL Rating) 4.4/5 996 reviews

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Mercure Salisbury White Hart Hotel & Apartments - Image 1
Mercure Salisbury White Hart Hotel & Apartments - Image 2
Mercure Salisbury White Hart Hotel & Apartments - Image 3
Mercure Salisbury White Hart Hotel & Apartments - Image 4
1 St John Street, SP1 2SD SALISBURY, United Kingdom

Description

Hotel extras

  • Historic 4-star hotel in the heart of Salisbury's old town

  • Central location just opposite world-famous Salisbury Cathedral

  • Newly built apartments with original Georgian features

  • Popular bar and restaurant serving locally sourced British dishes

  • Five event spaces for up to 150 guests

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Classic double or twin room

Photo out of - Classic double or twin room

Wake up feeling refreshed after a night in your Classic Double or Twin Room in Salibsury's historic centre. Relax with a coffee amidst the calming decor and original Georgian features of your ensuite room before exploring the scenic county of Wiltshire.

Max. number of persons
2
Area
From 26 m² / 279 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Media And Technology

Internet Facilities

  • Data port in room

Phone Facilities

  • Direct dial telephoneAdditional charge

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Working Area

  • Business Desk
  • 2 pers. max
  • 26 m² / 279 sq ft
  • Bedding 1 x Double bed(s)
See availabilities

Savour views of the courtyard garden or historic city from your Privilege Room in Salisbury. Take advantage of the Nespresso coffee machine and ensuite bathroom, complete with bathrobes and slippers, before heading out to discover the quaint old town.

Max. number of persons
3
Area
From 25 m² / 269 sq ft

Bedding

Double bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini bar with free soft drinks
  • Nespresso machine
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Media And Technology

Internet Facilities

  • Data port in room

Phone Facilities

  • Direct dial telephoneAdditional charge

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Working Area

  • Business Desk
See availabilities

Apartment

Small Apartment for two

Photo out of - Small Apartment for two

Ideal for two guests on holiday in the historic city of Salisbury, your Small Apartment is equipped with everything you need. Savour a tranquil sleep in our signature MERCURE beds with extra privacy afforded by your private lounge area and small kitchen.

Max. number of persons
2
Area
From 20 m² / 215 sq ft

Bedding

Double bed(s) x1

Media And Technology

Internet Facilities

  • Data port in room

Phone Facilities

  • Direct dial telephoneAdditional charge

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Working Area

  • Business Desk
See availabilities

Apartment

Large Apartment for two

Photo out of - Large Apartment for two

Indulge yourself with extra space in our Large Apartment for two. Equipped with MERCURE beds, lounge area and small kitchen with fridge, microwave and two halogen hobs, you'll find everything you need for a spacious stay close to Salisbury Cathedral.

Max. number of persons
2
Area
From 39 m² / 419 sq ft

Bedding

Double bed(s) x1

Media And Technology

Internet Facilities

  • Data port in room

Phone Facilities

  • Direct dial telephoneAdditional charge

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Working Area

  • Business Desk
See availabilities

Apartment

Family Apartment with 1 double bed and 1 sofa-bed

Photo out of - Family Apartment with 1 double bed and 1 sofa-bed

Visiting Wiltshire with family or friends? Stay in comfort close to Salisbury Cathedral in the grounds of our Georgian hotel. Your Family Apartment is perfect for up to four guests, with a sofa bed and well-equipped kitchenette, in the heart of the city.

Max. number of persons
3
Area
From 39 m² / 419 sq ft

Bedding

Double bed(s) x1

Single sofa bed(s) x1

Media And Technology

Internet Facilities

  • Data port in room

Phone Facilities

  • Direct dial telephoneAdditional charge

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Working Area

  • Business Desk
See availabilities

Hotel location

Mercure Salisbury White Hart Hotel & Apartments

1 St John Street
SP1 2SD SALISBURY
United Kingdom

GPS:51.066677, -1.793561

Telephone
Fax +44 1722 412761
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 80 rooms
  • 2 connecting rooms
  • 80 non-smoking rooms
  • 2 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Lounge

  • Waiting area or lounge

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Porter

  • Porter

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

4 Meeting rooms

  • On site
  • Enclosed outdoor parking
  • Private
  • 50 parking spaces

  • Parking pricing: 8.99 € 7.5 GBP Per day

SQUIRES RESTAURANT

Photo out of - SQUIRES RESTAURANT

Squires Restaurant is located at the heart of the hotel, with lovely views of the courtyard garden. It is fully air conditioned. Breakfast is served daily, and it is our largest events space, catering for up to 140 guests.

Cooking style
European
Capacity
140
Accessibility
Accessible service
SP1 2SD Salisbury, United Kingdom
Telephone +44 1722 327476

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area

Squires Restaurant is located at the heart of the hotel, with lovely views of the courtyard garden. It is fully air conditioned. Breakfast is served daily, and it is our largest events space, catering for up to 140 guests.

Spires Bar & Lounge offers lunch or dinner as well as cream or afternoon tea, using locally sourced ingredients. Relax in our secluded courtyard garden to enjoy light snacks throughout the day.

Set yourself up with a traditional English breakfast, served in our grand breakfast room. Our freshly prepared buffet is complemented by à la carte options, such as eggs benedict or omelettes, and accompanied by aromatic coffee and natural fruit juice.

Our Grade II listed Georgian hotel is the perfect backdrop for your wedding, combining historic charm, a prime location near Salisbury Cathedral and plentiful onsite parking. Impress your guests with our grand pillared entrance and elegant event spaces.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  996 reviews

Customer review rating 5.0/5

Andrew V. Friends - Confirmed reviews ALL

Dear Guest, Thank you for your wonderful review following your recent stay at the White Hart. It is truly lovely to hear that the apartment, lobby and courtyard all made such a positive impression and that everything was to your liking throughout your visit. We hope to welcome you back again in the future. Sincerely, Paul Paul Clarke General Manager

Customer review rating 4.5/5

Veronica H. Couples - Confirmed reviews ALL

Dear Guest, Thank you for your lovely review following your spontaneous stay at the White Hart. It is wonderful to hear that everything came together so well at short notice and that the team were able to look after you so well throughout your visit. We hope you enjoyed your time exploring Salisbury and we would love to welcome you back for a longer stay in the future. Sincerely, Paul Paul Clarke General Manager

Customer review rating 3.5/5

Gerald D. Families - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback following your recent stay at the White Hart. I am pleased to hear that the team looked after you well. I do however take on board your comments regarding dinner and I am sorry that the portions and quality fell short of your expectations on this occasion. We hope to welcome you back again in the future. Sincerely, Paul Paul Clarke General Manager

Customer review rating 5.0/5

Stefano P. Families - Confirmed reviews ALL

Dear Guest, Thank you for your wonderful review following your recent family stay at the White Hart. It is so lovely to hear that the apartment worked so perfectly for the whole family including your four legged companion, and that the team made you feel so welcome on arrival. We hope to welcome you all back again in the future! Sincerely, Paul Paul Clarke General Manager

Customer review rating 4.5/5

Bill I. Couples - Confirmed reviews ALL

Dear Guest, Thank you for your kind words following your three night stay at the White Hart. It is lovely to hear that the parking, breakfast and room all met your expectations during your visit. We hope to welcome you back again in the future. Sincerely, Paul Paul Clarke General Manager

Dear Guest, Thank you for your wonderful review following your recent stay at the White Hart. It is truly lovely to hear that the apartment, lobby and courtyard all made such a positive impression and that everything was to your liking throughout your visit. We hope to welcome you back again in the future. Sincerely, Paul Paul Clarke General Manager

Customer review rating 4.5/5

Veronica H. Couples - Confirmed reviews ALL

We had originally come to Salisbury for a day trip, but decided to stay over if we could find a suitable hotel with vacant rooms. As it was a spacious hotel, well located in a convenient area with shops, eateries and other amenities within easy reach, I decided that I would try the Mercure White Hart first. Booking was very easy and we were able to book two adjoining single rooms on the first floor at a competitive rate. Staff were helpful and pleasant, offering us courtyard rooms as they were quieter rather than rooms facing the main road. We didn't spend too long in the room as the point was to get out and explore, but the rooms had everything that we needed for a comfortable stay. If we had been staying longer I would have adjusted the air conditioning as it was a little cool-the weather turned quite a bit colder in the night and on the second day. The card key was easy to use but we were pleased to see that they did not need to be used to operate the room lights as they had independent switches. Breakfast was a little early for us/my travelling companion, but I was able to take coffee upstairs for us. Checkout was at 12 noon, later than in some places where we had stayed and it enabled us to get ready and set out without having to rush unduly. There was a bar and a restaurant in the hotel which we may well have patronised if we had been staying longer.

Dear Guest, Thank you for your lovely review following your spontaneous stay at the White Hart. It is wonderful to hear that everything came together so well at short notice and that the team were able to look after you so well throughout your visit. We hope you enjoyed your time exploring Salisbury and we would love to welcome you back for a longer stay in the future. Sincerely, Paul Paul Clarke General Manager

Customer review rating 3.5/5

Gerald D. Families - Confirmed reviews ALL

The staff were very good, the room was OK but the dinner was poor, small portions and some elements undercooked.

Dear Guest, Thank you for taking the time to share your feedback following your recent stay at the White Hart. I am pleased to hear that the team looked after you well. I do however take on board your comments regarding dinner and I am sorry that the portions and quality fell short of your expectations on this occasion. We hope to welcome you back again in the future. Sincerely, Paul Paul Clarke General Manager

Customer review rating 5.0/5

Stefano P. Families - Confirmed reviews ALL

Family trip - we were super happy to be upgraded to an apartment! The have recently been renovated and are super spacious and convenient. Traveling with kids and a dog, this was a perfect solution for what we needed. The receptionist on the evening of check in was super friendly and kind. The kids also got given a couple of pumpkins from the chef as it was Halloween! Will definitely return / recommend

Dear Guest, Thank you for your wonderful review following your recent family stay at the White Hart. It is so lovely to hear that the apartment worked so perfectly for the whole family including your four legged companion, and that the team made you feel so welcome on arrival. We hope to welcome you all back again in the future! Sincerely, Paul Paul Clarke General Manager

Customer review rating 4.5/5

Bill I. Couples - Confirmed reviews ALL

Booked for a 3 night stay. Good on site parking £7,50 per day. Breakfast buffet great. Room comfortable and bathroom clean.

Dear Guest, Thank you for your kind words following your three night stay at the White Hart. It is lovely to hear that the parking, breakfast and room all met your expectations during your visit. We hope to welcome you back again in the future. Sincerely, Paul Paul Clarke General Manager

Customer review rating 4.5/5

Shirley S. Families - Confirmed reviews ALL

The door to room think I was in 107 this time, so difficult to open due to the door closure being tightened too much. Just for me to go through the door took two hands and getting my suitcase out was nearly impossible. No heating in bathroom so towels stopped damp. Cant see you have given me extra 300 points as I dont have any cleaning!!

Customer review rating 5.0/5

Penny B. Couples - Confirmed reviews ALL

Friendly welcome, attentive staff, always lovely to stay there.

Dear Guest, Thank you for your kind words following what sounds like another enjoyable stay at the White Hart. It is always a pleasure to welcome back a returning guest and we are delighted to hear that the team looked after you so well as always. We look forward to welcoming you back again in the future. Sincerely, Paul Paul Clarke General Manager

Customer review rating 4.0/5

Maggie M. Friends - Confirmed reviews ALL

Comfortable bed. Box of tissues and bottled water in room would be appreciated. Very friendly staff. Couldn't do enough for us. Room for improvement with breakfast. On both occasion ut was cold, even coming straight from kitchen.

Dear Guest, Thank you for taking the time to share your feedback following your recent stay at the White Hart. I am pleased to hear that the team looked after you so well throughout your visit. I do take on board your comments regarding the tissues and bottled water and your feedback has been noted. I also apologise that the breakfast was cold on both occasions. We hope to welcome you back again in the future. Sincerely, Paul Paul Clarke General Manager

Customer review rating 4.0/5

David L. Couples - Confirmed reviews ALL

Although we normally are on the Privileged floor, room 130 needs a bit of care. The shower glass needs looking at as well as the fact that there are no net curtains!

Dear Guest, Thank you for taking the time to share your feedback following your recent stay at the White Hart. I do take on board your comments regarding the room and I am pleased to share that we are currently working through an ongoing programme of refurbishment throughout the hotel which I hope will mean a noticeable improvement on your next visit. We hope to welcome you back again in the future. Sincerely, Paul Paul Clarke General Manager

Customer review rating 4.5/5

Lorna M. Solo - Confirmed reviews ALL

Once the heating controls had been advised, I enjoyed the stay. Quiet room, well renovated at some stage.

Dear Guest, Thank you for your kind words following your recent stay at the White Hart. It is lovely to hear that you had a comfortable and quiet stay and that the room was to your liking. We hope to welcome you back again in the future. Sincerely, Paul Paul Clarke General Manager

Customer review rating 5.0/5

Martin B. Friends - Confirmed reviews ALL

Good Rooms, Central Location, Nice Staff

Dear Guest, Thank you for your kind words following your recent stay at the White Hart. It is lovely to hear that the rooms, location and team all made a positive impression during your visit. We hope to welcome you back again in the future. Sincerely, Paul Paul Clarke General Manager ```

Customer review rating 4.5/5

Graham F. Couples - Confirmed reviews ALL

We’ve stayed at the White Hart on a number of occasions. The staff are always friendly and helpful. We stayed in a room with a balcony over the front door, a lovely room but to start with it was rather cold, a the door to the balcony didn’t close properly. The thermostat was cranked up to 30 degrees before we felt any appreciable improvement in the temperature. It didn’t spoil our stay and we would book that room again. We did miss seeing Trevor on reception though, still even dogs are entitled to annual leave.😁

Dear Guest, Thank you for your wonderful review and how lovely to welcome you back once again! It is always a pleasure to hear from a returning guest and we are so pleased that the team continue to look after you so well. I do take on board your comments regarding the balcony door and the temperature of the room and I will ensure this is looked into. And we will be sure to let Trevor know he was missed — even if he is enjoying a well earned break! We look forward to welcoming you back again in the future. Sincerely, Paul Paul Clarke General Manager

Customer review rating 3.5/5

Sarah J. Business - Confirmed reviews ALL

The hotel was booked by the organisation I was visiting, The hotel was nice but the room was a single room. It was very small and dimly lit. Its was airless as the window did not open.. The window looked out onto a fire escape and the windows of other rooms so I can see why the window did not open. However it was dingy and I was sad. I didn't sleep well and I couldn't wait to leave the room.

Dear Guest, Thank you for taking the time to share your feedback following your recent stay at the White Hart. I am truly sorry to hear that the room did not provide the comfortable environment you deserved. I fully appreciate how important a good night's sleep is and I am sorry that the size, lighting and ventilation of the room fell so far short on this occasion. Your feedback has been noted and we will look at how we can improve the experience for guests in this room going forward. We hope to have the opportunity to welcome you back in the future and provide you with a much more enjoyable stay. Sincerely, Paul Paul Clarke General Manager

Customer review rating 4.0/5

Alison M. Couples - Confirmed reviews ALL

The privilege room was a little smaller than we expected, and the bathroom was very difficult to get in and out as we have mobility problems But overall the hotel was in the perfect location for Salisbury. Cathedral and you couldn’t fault the staff. They were so helpful and friendly which made our visit so much nicer.

Dear Guest, Thank you for your kind words following your recent stay at the White Hart. It is lovely to hear that our location and the team made such a positive impression during your visit. I do take on board your comments regarding the room size and bathroom accessibility and I am sorry these caused some difficulty. As a 17th century Grade II listed building the layout of some of our rooms does present certain constraints, however we would always encourage guests with mobility concerns to contact us ahead of their stay so we can do our best to find the most suitable room for their needs. We hope to welcome you back again in the future. Sincerely, Paul Paul Clarke General Manager

Customer review rating 4.5/5

Iolanda M. Friends - Confirmed reviews ALL

Well located for our night out with our friends. Convenient town center location. Our room was in its own corridor with only 1 other room and was very quiet. Beds were very comfortable. Plenty selection of teas and coffee.

Dear Guest, Thank you for your kind words following your recent stay at the White Hart. It is lovely to hear that our central location worked so well for your night out and that you had a comfortable and peaceful stay. We hope to welcome you back again in the future. Sincerely, Paul Paul Clarke General Manager

Customer review rating 5.0/5

Nanise Q. Couples - Confirmed reviews ALL

Was being upgraded to apartment 8. Really enjoyed the room

Dear Guest, Thank you for your kind words following your recent stay at the White Hart. It is lovely to hear that the apartment upgrade made such a positive impression and that you enjoyed your stay with us. We hope to welcome you back again in the future. Sincerely, Paul Paul Clarke General Manager

Customer review rating 4.5/5

Tracy L. Couples - Confirmed reviews ALL

The hotel is lovely, staff very friendly and attentive. Rooms are very comfortable, bed was huge! The restaurant was exceptional, food was great!

Dear Guest, Thank you for your wonderful review following your recent stay at the White Hart. It is truly lovely to hear that everything was to your liking and that the restaurant made such a positive impression. We will make sure the kitchen team hear your kind words. We hope to welcome you back again in the future. Sincerely, Paul Paul Clarke General Manager

Customer review rating 5.0/5

Andrew U. Couples - Confirmed reviews ALL

Room was very nice and met all our needs...only located 15 minutes from train station and cool attractions!

Dear Guest, Thank you for your kind words following your recent stay at the White Hart. It is lovely to hear that the room met all your needs and that our location worked so well for exploring Salisbury and beyond. We hope to welcome you back again in the future. Sincerely, Paul Paul Clarke General Manager

Customer review rating 5.0/5

Colin S. Couples - Confirmed reviews ALL

We arrived after midnight, after visiting my sister at the hospital. The guy on reception was superb.

Customer review rating 4.5/5

Wendy M. Friends - Confirmed reviews ALL

the room was a good size, good to have a desk and chair, and a window looking over the road to trees.

Other web-users rate our hotel

  • 728 reviews 9.4/10 Location
  • 1,086 reviews 7.3/10 Room
  • 948 reviews 9/10 Service
  • 7 reviews 8.1/10 WiFi
  • 416 reviews 8.1/10 Breakfast
  • 377 reviews 4.7/10 Amenities
  • 333 reviews 6/10 Cleanliness
  • 45 reviews 5.8/10 Bar

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