Sofitel London Gatwick Hotel 4 stars 
Customer review rating 4.5/5 
41,516 reviews
- The hotel has wifi
- The hotel serves breakfast
- The hotel has a bar
- The hotel has a parking
- The hotel has a restaurant
- The hotel has air conditioning in rooms
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Sofitel London Gatwick Hotel
French luxury and local cuisine in the world's most exciting city
Discover a luxury experience like no other at the 4-star Sofitel London Gatwick Hotel. With a direct link to Gatwick Airport's North Terminal, the hotel offers guests the perfect blend of style and convenience, including three restaurants, spacious en suite rooms, and easy access to one of London's busiest terminals. The hotel boasts secure on-site parking for guests, helping make your holiday as stress-free as possible.
The hotel's two restaurants provide guests with an excellent range of dishes, with European and Asian cuisine. In addition to this, there's also a dedicated bar, offering a selection of beverages to cap off any occasion. Business guests can benefit from 14 different meeting rooms, with space to accommodate up to 300 guests. There's also an on-site gym facility which is free to use for all hotel guests.
Hotel extras
On-site leisure facilities, including a dedicated gym
Two restaurants, with a range of International dishes
North Terminal and is only a two minute journey
Located next to London Gatwick Airport
14 dedicated meeting rooms accommodating up to 300 guests
Services in the hotel and nearby
Check-in from 14h00
Check out up to 12h00
Paying
Services and practical information
- Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
- WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet (Paying)
- WIFI in the communal areas
- WIFI in your room
- WIFI access (Paying)
- ParkingPaying
- Private outdoor parking (Paying)Meteor Parking
- Private enclosed outdoor parking (Paying)
- Valet parking (Paying)
- Well-lit parking (Paying)
- Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Air conditioned
- Air conditioning
- Manual temperature control
- Languages spoken at the hotel
- German
- English
- Spanish
- French
- Italian
- Japanese
- Dutch
- Polish
- Portuguese
- Reception open 24 hours a day
- Early check-in/Late check-outPaying
- Early check in available from 9AM (Paying)Arriving on an early flight? You room will be waiting for you if you choose this option. From 8 am on, enjoy the privacy and comfort of your room and "wellness" bathroom. Let the relaxation begin!
- LATE CHECK-OUT UP TO 5PM (Paying)Prolong your relaxation and opt to keep your room until 5 pm. Enjoy one more shower or a nap before checking out. A must for a magnifique stay!
Catering
- BreakfastPaying
- 3 restaurant(s)
- 2 bar(s)
- Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24 Hours
- Opening hours : Week-end 24 Hours
Business services
- 14 meeting room(s)
- Business center with support staff
- Copy/print service available
Information message
In response to the COVID-19 pandemic and government guidelines we have taken the difficult decision to close the hotel. Our thoughts remain with everyone impacted across the world and we look forward to welcoming guests and visitors back soon.
Hotel location
Sofitel London Gatwick
North terminal
Gatwick Airport
West Sussex
RH6 0PH
crawley
united kingdom
Check-in from 14h00
Check out up to 12h00
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EASTWAY & RAIL LINK : GATWICK AIRPORT
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NORTH TERMINAL GATWICK AIRPORT : GATWICK AIRPORT
- By plane
HEATHROW At 56.32km / 35 miles
- By plane
LONDON GATWICK At 0.5km / 0.31 miles
- By train
GATWICK At 0.1km / 0.06 miles
- By train
LONDON ST PANCRAS At 26km / 16.16 miles
GPS :51.161121, -0.176867
Our accommodation(s)
After long travels or meetings, experience the comfort of a luxury bed in 518 luxury Gatwick hotel rooms. Family-friendly, we have cribs and rollaway beds. All rooms have complimentary WiFi. Luxury Club rooms have access to the Sofitel Club Lounge.
CLASSIC ROOM - 1 queen-size bed
- Max. number of persons: x3
- Area: From 23 m² / 248 sq ft
- Views: Airport view *
- Most of the accommodation: CORNER_ROOM *
* Subject to availability
- Wireless internet in your room
- Direct dial telephone
CLASSIC ROOM - 2 single beds
- Max. number of persons: x2
- Area: From 23 m² / 248 sq ft
- Views: Airport view *
* Subject to availability
- Wireless internet in your room
- Direct dial telephone
Accessible Classic Room with Queen Bed
Accessible room
- Max. number of persons: x2
- Area: From 23 m² / 248 sq ft
- Views: Patio *
* Subject to availability
- Wireless internet in your room
- Automatic wake up call
- Direct dial telephone
SUPERIOR ROOM - 1 queen-size bed
- Max. number of persons: x3
- Area: From 23 m² / 248 sq ft
- Views: Airport view *
* Subject to availability
- Wireless internet in your room
- Direct dial telephone
SUPERIOR ROOM - 2 Single beds
- Max. number of persons: x2
- Area: From 23 m² / 248 sq ft
- Views: Airport view *
* Subject to availability
- Wireless internet in your room
- Direct dial telephone
SUPERIOR ROOM, 1 Queen Size Bed, Runway View
- Max. number of persons: x3
- Area: From 23 m² / 248 sq ft
- Views: Airport view *
* Subject to availability
- Wireless internet in your room
- Direct dial telephone
Luxury Room Club Sofitel - 1 queen-size bed, lounge access
- Max. number of persons: x3
- Area: From 23 m² / 248 sq ft
- Views: Airport view *
* Subject to availability
- Wireless internet in your room
- Direct dial telephone
LUXURY ROOM, Club Millesime Access, 1 Queen Bed - Runway View
- Max. number of persons: x3
- Area: From 23 m² / 248 sq ft
- Views: Airport view *
* Subject to availability
- Wireless internet in your room
- Direct dial telephone
Junior Suite - 1 queen-size bed and 2 single beds
- Max. number of persons: x5
- Area: From 36 m² / 388 sq ft
- Views: Airport view *
* Subject to availability
- Wireless internet in your room
- Direct dial telephone
PRESTIGE SUITE, Club Millesime Access, 1 King Size Bed, 1 living room
- Max. number of persons: x3
- Area: From 52 m² / 560 sq ft
- Views: Airport view *
* Subject to availability
- Wireless internet in your room
- Direct dial telephone
Our restaurants and bars
VANDA RESTAURANT
Type of cuisine: Thematic cuisine
This restaurant offers a diverse selection of Oriental dishes using the finest fresh ingredients, along with a great range of drinks from the region to enjoy with dinner.
Find out more and book Menu (PDF) Cocktail menu (PDF)Lunch
12:00 - 14:30
- Mon
- Tue
- Wed
- Thurs
- Fri
- Sat
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Sun
Dinner
18:00 - 23:00
- Mon
- Tue
- Wed
- Thurs
- Fri
- Sat
- Sun
LA BRASSERIE
Type of cuisine: Brasserie
A stylish relaxed restaurant boasting two Rosettes. Our award winning Executive Chef, David Woods has created a modern British menu with a French accent, using the finest locally sourced ingredients.
Find out more and book Menu (PDF) Cocktail menu (PDF)Dinner
18:00 - 22:00
- Mon
- Tue
- Wed
- Thurs
- Fri
- Sat
- Sun
URBAN CAFE
Type of cuisine: Cafe
Where street meets chic, a café style terrace offering all day dining. Bringing a World of Flavours to your plate!
Find out more and book Menu (PDF) Cocktail menu (PDF)Lunch
- Mon
- Tue
- Wed
- Thurs
- Fri
- Sat
- Sun
Dinner
- Mon
- Tue
- Wed
- Thurs
- Fri
- Sat
- Sun
LA TERRASSE BAR
Non contractual photo
The social hub of the hotel, and the perfect place for a coffee, light lunch or dinner and drinks with friends. La Terrasse serves beer, wine, a wide selection of spirits, cocktails, soft drinks and a variety of hot drinks.
Menu (PDF)Lunch
- Mon
- Tue
- Wed
- Thurs
- Fri
- Sat
- Sun
Dinner
- Mon
- Tue
- Wed
- Thurs
- Fri
- Sat
- Sun
LE CIEL
Non contractual photo
Elevated on the first floor offering a great view of the bustling lobby lies Le Ciel. A wide variety of wine, spirits and cocktails are available throughout the evening. The perfect setting to indulge yourself in our sumptuous selection.
Menu (PDF)Dinner
- Mon
- Tue
- Wed
- Thurs
- Fri
- Sat
- Sun
Your meetings and events
Our meeting rooms
Number of meeting rooms: 14
Maximum size: 267 m²
Maximum capacity: 300 people
Maximum banquet capacity: 220 people
ALL Rating 4.5/5
41,516 reviews
TripAdvisor Rating 4.5/5
10,403 reviews
Great Place
Customer review rating 4.5/5
Dr J. R. A. Solo - 01/10/2020 Confirmed reviews ALL
The best place I have ever stayed in a long while, I truly enjoyed it.
I did not stay at your hotel in September or at any time during l.
Customer review rating 4.5/5
I D. N. S. A. Y. H. I. S. O. A. A. T. D. L. Business - 06/09/2020 Confirmed reviews ALL
I did not stay at your hotel in September or at any time during l.
very comfortable stay
Customer review rating 4.5/5
D L. Couples - 06/09/2020 Confirmed reviews ALL
absolutely loved our room, so comfortable and clean,.
Good stay
Customer review rating 4.5/5
Anonymous Couples - 06/09/2020 Confirmed reviews ALL
Nice stay but wish bar and restaurant prices were not so expensive
Always a good start to our holiday.
Customer review rating 4.5/5
M. A. Couples - 06/09/2020 Confirmed reviews ALL
Very comfortable room, atmospheric bar, friendly staff, very enjoyable dinner in the Asian restaurant
Comfortable
Customer review rating 4.5/5
Duane Business - 15/04/2020 Confirmed reviews ALL
I enjoyed my stay but I did not receive a copy of my receipt in my email after using the fast check out.
Good re-booking
Customer review rating 4.5/5
K M. C. Couples - 07/04/2020 Confirmed reviews ALL
I had to curtail a holiday in the Canary Islands due to Covid. I had to re-book my stay at Sofitel Gatwick, bringing forward my original booking by 8 days - accomplished by an efficient telephone reservations lady. Checking in we discovered we were 'guests of the day' and given a room upgrade and a voucher at the bar. We often stay at the hotel and have always experienced very good service and it was particularly true in this case so a big 'thank-you'.
Dear Mr C., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As we would like to give the public a chance to get to know your experience and also to motivate our team to strive better in providing excellent Customer Service, it would be much appreciated if you could take your time to leave your review on TripAdvisor using the link provided below. Thank you once again for your positive review and I look forward in welcoming you back soon! Sincerely, Guest Relations Team http://www.tripadvisor.co.uk/Hotel_Review-g187051-d243420-Reviews-Sofitel_London_Gatwick-Crawley_West_Sussex_England.html
The Only Place to Stay at LGW
Customer review rating 4.5/5
Wilbur W. H. M. Solo - 04/04/2020 Confirmed reviews ALL
Escaping from Tenerife and anxious to return to the USA, I arrived late on Sat Mar 21 and left early Sun morning for LHR and a flight home
Dear Mr H., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As we would like to give the public a chance to get to know your experience and also to motivate our team to strive better in providing excellent Customer Service, it would be much appreciated if you could take your time to leave your review on TripAdvisor using the link provided below. Thank you once again for your positive review and I look forward in welcoming you back soon! Sincerely, Guest Relations Team http://www.tripadvisor.co.uk/Hotel_Review-g187051-d243420-Reviews-Sofitel_London_Gatwick-Crawley_West_Sussex_England.html
Customer review rating 4.5/5
Jenna W. Families - 03/04/2020 Confirmed reviews ALL
We ended up having to change our flights and stay an extra night and the staff couldn’t have been anymore helpful if they’d tried ! Wonderful effort from all members of staff !
Dear Mrs W., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As we would like to give the public a chance to get to know your experience and also to motivate our team to strive better in providing excellent Customer Service, it would be much appreciated if you could take your time to leave your review on TripAdvisor using the link provided below. Thank you once again for your positive review and I look forward in welcoming you back soon! Sincerely, Guest Relations Team http://www.tripadvisor.co.uk/Hotel_Review-g187051-d243420-Reviews-Sofitel_London_Gatwick-Crawley_West_Sussex_England.html
Comfortable hotel for airport stopover
Customer review rating 4.5/5
Anonymous Solo - 02/04/2020 Confirmed reviews ALL
Comfortable reasonably quiet room overlooking atrium. Good breakfast.
Dear Mrs S., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As we would like to give the public a chance to get to know your experience and also to motivate our team to strive better in providing excellent Customer Service, it would be much appreciated if you could take your time to leave your review on TripAdvisor using the link provided below. Thank you once again for your positive review and I look forward in welcoming you back soon! Sincerely, Guest Relations Team http://www.tripadvisor.co.uk/Hotel_Review-g187051-d243420-Reviews-Sofitel_London_Gatwick-Crawley_West_Sussex_England.html
Well located for our journey
Customer review rating 4.5/5
Mark P. Couples - 01/04/2020 Confirmed reviews ALL
Comfortable bed and sheets room could do with update
Dear Mr P., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As we would like to give the public a chance to get to know your experience and also to motivate our team to strive better in providing excellent Customer Service, it would be much appreciated if you could take your time to leave your review on TripAdvisor using the link provided below. Thank you once again for your positive review and I look forward in welcoming you back soon! Sincerely, Guest Relations Team http://www.tripadvisor.co.uk/Hotel_Review-g187051-d243420-Reviews-Sofitel_London_Gatwick-Crawley_West_Sussex_England.html
Lovely stay
Customer review rating 4.5/5
Natalie Couples - 01/04/2020 Confirmed reviews ALL
This was our 4th stay. Our holiday was cancelled due to the Coronavirus outbreak but our room at the Sofitel had been paid for and we could not get our money back so decided just to have a night away. We always enjoy our stay.
Dear Mrs D., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As we would like to give the public a chance to get to know your experience and also to motivate our team to strive better in providing excellent Customer Service, it would be much appreciated if you could take your time to leave your review on TripAdvisor using the link provided below. Thank you once again for your positive review and I look forward in welcoming you back soon! Sincerely, Guest Relations Team http://www.tripadvisor.co.uk/Hotel_Review-g187051-d243420-Reviews-Sofitel_London_Gatwick-Crawley_West_Sussex_England.html
Excellent
Customer review rating 4.5/5
Mr S. R. Solo - 01/04/2020 Confirmed reviews ALL
First time here . After long flight from oz and with coronavirus about I had to stay 1 night the staff were great even had room service which was limited but was great
Dear Mr R., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As we would like to give the public a chance to get to know your experience and also to motivate our team to strive better in providing excellent Customer Service, it would be much appreciated if you could take your time to leave your review on TripAdvisor using the link provided below. Thank you once again for your positive review and I look forward in welcoming you back soon! Sincerely, Guest Relations Team http://www.tripadvisor.co.uk/Hotel_Review-g187051-d243420-Reviews-Sofitel_London_Gatwick-Crawley_West_Sussex_England.html
Customer review rating 4.5/5
Marc Families - 01/04/2020 Confirmed reviews ALL
Fine, But I haven't received my deposited amount into my card. And They didn't provided any final invoice.
We loved how central everything was at the hotel. The restaurants and bar at the hotel as well as in the airport area.
Customer review rating 4.5/5
Nick J. Families - 29/03/2020 Confirmed reviews ALL
The friendliness of the reception. The cleanliness of the hotel and room?
Dear Mr J., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As we would like to give the public a chance to get to know your experience and also to motivate our team to strive better in providing excellent Customer Service, it would be much appreciated if you could take your time to leave your review on TripAdvisor using the link provided below. Thank you once again for your positive review and I look forward in welcoming you back soon! Sincerely, Guest Relations Team http://www.tripadvisor.co.uk/Hotel_Review-g187051-d243420-Reviews-Sofitel_London_Gatwick-Crawley_West_Sussex_England.html
Emergency travel
Customer review rating 4.5/5
M S. Business - 28/03/2020 Confirmed reviews ALL
I had to return to my home, which entailed an early morning flight, so stayed over at Sofitel Gatwick.
Dear Mr S., We very much appreciate your rating regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are looking forward to welcoming you back under better circumstances and provide you with our services, Until then stay safe and well. Thank you once again/ With warm regards, Katerina Stasinou Guest Relations Executive
Its good stay
Customer review rating 4.5/5
Wan M. S. Families - 27/03/2020 Confirmed reviews ALL
Tqvm for guy at reception, For give me a short stay for my family with amazing exp. Appreciated your support and time. Worth to stay. 1 night stay due to flight cancellation.
Dear Mr.W., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As we would like to give the public a chance to get to know your experience and also to motivate our team to strive better in providing excellent Customer Service, it would be much appreciated if you could take your time to leave your review on TripAdvisor using the link provided below. Thank you once again for your positive review and I look forward in welcoming you back soon! Sincerely, Lelly Jane Balaz Guest Relations Executive http://www.tripadvisor.co.uk/Hotel_Review-g187051-d243420-Reviews-Sofitel_London_Gatwick-Crawley_West_Sussex_England.html
Well located
Customer review rating 4.5/5
Anonymous Business - 27/03/2020 Confirmed reviews ALL
Location of the airport is very convenient especially for those who travels to London just for a connecting flight. During this quarantine period, it is better to stay near the airport and not to go out to the city.
Dear Mr. Floyd F., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As we would like to give the public a chance to get to know your experience and also to motivate our team to strive better in providing excellent Customer Service, it would be much appreciated if you could take your time to leave your review on TripAdvisor using the link provided below. Thank you once again for your positive review and I look forward in welcoming you back soon! Sincerely, Lelly Jane Balaz Guest Relations Team http://www.tripadvisor.co.uk/Hotel_Review-g187051-d243420-Reviews-Sofitel_London_Gatwick-Crawley_West_Sussex_England.html
Perfect for a stay before flight
Customer review rating 4.5/5
Angela Couples - 27/03/2020 Confirmed reviews ALL
I have stayed at the Sofitel a couple of times and it is perfect for a stay before you fly. A wonderful welcome from the front desk staff. The hotel is very comfortable and in a great position. Good selection of restaurants and bars that makes it easy to relax as soon as you arrive. The rooms are clean and the beds comfortable. It is also easy to use the walk way into the airport to the departure desks. A big thanks to one of your porters who actually helped us all the way to the Emirates desk as we were two older ladies with very heavy cases, although he was only required to help to the end of the walkway. I would definitely stay again.
Dear Mrs Angela D., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As we would like to give the public a chance to get to know your experience and also to motivate our team to strive better in providing excellent Customer Service, it would be much appreciated if you could take your time to leave your review on TripAdvisor using the link provided below. Thank you once again for your positive review and I look forward in welcoming you back soon! Sincerely, Lelly Jane Balaz Guest Relations Team http://www.tripadvisor.co.uk/Hotel_Review-g187051-d243420-Reviews-Sofitel_London_Gatwick-Crawley_West_Sussex_England.html
Customer review rating 4.5/5
Julie-ann B. Couples - 26/03/2020 Confirmed reviews ALL
At 1st they could not find our booking which was a worry.
Dear Mrs J B., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lelly Jane Balaz Guest Relations Executive
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