Sofitel London Gatwick 4 stars

Customer review rating (ALL Rating) 4.5/5 9,422 reviews

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North terminal, Gatwick Airport, West Sussex, RH6 0PH CRAWLEY, United Kingdom

Description

Hotel extras

  • PLANET 21 represents our commitment to sustainability.

  • All-day dining available from 4 restaurants and 2 bars

  • 11 purpose built meeting rooms catering up to 300 guests

  • Directed connected to Gatwick North Terminal via a 5 minutes covered walkway

  • Classic, Superior and Family Rooms including Club Lounge Access and Runway Views

Our accommodation(s)

Hotel location

Sofitel London Gatwick

North terminal, Gatwick Airport, West Sussex
RH6 0PH CRAWLEY
United Kingdom

GPS:51.161121, -0.176867

Telephone
Fax +44 1293 555037

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  9,422 reviews

Customer review rating 3.5/5

Alan P. Couples - Confirmed reviews ALL

Comfy room, plenty of hot water, great location. Food could have been warmed for evening meal

Dear Guest, Thank you for sharing your feedback. We are delighted to hear you found our location convenient and your room comfortable. We are sorry to learn that your evening meal did not meet expectations. Our team strives to deliver a seamless experience, and your comments are appreciated. We hope to have the pleasure of welcoming you again for an even more enjoyable stay. Warm regards, Sofitel London Gatwick Team

Customer review rating 5.0/5

John T. Couples - Confirmed reviews ALL

Booked room as flying next day and too far to travel without stress.

Dear Guest, Thank you for sharing your feedback and for choosing to stay with us again before your flight. We are delighted to know your experience was excellent and that our hotel provided a relaxing, stress-free start to your journey. We truly value your loyalty and are pleased that our convenient location and comfortable accommodations met your needs. Providing a seamless pre-flight stay is central to our service philosophy. We look forward to welcoming you back on your next visit. Warm regards, Sofitel London Gatwick Team

Customer review rating 5.0/5

Sunita D. Business - Confirmed reviews ALL

We were selected as guest of the day, had the best experience after a very long trip back from Miami. We loved our stay, amazing food, wonderful service, lovely service and can't wait to come back.

Dear Guest, Thank you for sharing such wonderful feedback. We are delighted to hear your stay after a long journey was so enjoyable and that being our guest of the day added to the experience. It is a pleasure to know you appreciated the food and the attentive service from our team. Providing refined hospitality is at the heart of what we do. We truly value your kind words and look forward to welcoming you back for another exceptional stay. Warm regards, Sofitel London Gatwick Team

Customer review rating 4.0/5

David G. Couples - Confirmed reviews ALL

One night stay

Dear Guest, Thank you for sharing your feedback. We are delighted to know you had a comfortable stay during your overnight visit. Providing a relaxing experience for travellers is central to our service philosophy, and we are pleased this was reflected in your stay. We look forward to welcoming you again. Warm regards, Sofitel London Gatwick Team

Customer review rating 4.5/5

G C. Families - Confirmed reviews ALL

Good experience from meet & greet parking, to check in. Room clean & comfortable. Very easy to access Gatwick departures with 200 yard walk & up one floor in lift straight to Family Assistance.

Dear Guest, Thank you for sharing your experience with us. We are delighted to hear that our convenient location, seamless arrival, and comfortable room contributed to a smooth start to your journey. It is wonderful to know that access to the terminal was straightforward and supported your travel plans. Providing effortless stays and attentive service is central to our hospitality. We look forward to welcoming you back on your next visit to Gatwick. Warm regards, Sofitel London Gatwick Team

Other web-users rate our hotel

  • 4,969 reviews 9.5/10 Location
  • 8,229 reviews 8.3/10 Room
  • 6,633 reviews 8.6/10 Service
  • 44 reviews 7.5/10 WiFi
  • 4,694 reviews 7.7/10 Comfort
  • 2,285 reviews 8.4/10 Cleanliness
  • 1,605 reviews 5/10 Value
  • 1,085 reviews 7.7/10 Breakfast

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