Sofitel London Gatwick 4 stars

Customer review rating (ALL Rating) 4.5/5 8,542 reviews

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North terminal, Gatwick Airport, West Sussex, RH6 0PH CRAWLEY, United Kingdom

Description

Hotel extras

  • PLANET 21 represents our commitment to sustainability.

  • All-day dining available from 4 restaurants and 2 bars

  • 11 purpose built meeting rooms catering up to 300 guests

  • Directed connected to Gatwick North Terminal via a 5 minutes covered walkway

  • Classic, Superior and Family Rooms including Club Lounge Access and Runway Views

Our accommodation(s)

Hotel location

Sofitel London Gatwick

North terminal, Gatwick Airport, West Sussex
RH6 0PH CRAWLEY
United Kingdom

GPS:51.161121, -0.176867

Telephone
Fax +44 1293 555037

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  8,542 reviews

TripAdvisor Rating  4.5/5  12,700 reviews

Certificate of excellence 2024

Excellent stays…

TripAdvisor rating 5.0/5

Ivo197152 Couples - TripAdvisor review

Just checked in to the hotel which we love to stay at whenever we fly from Gatwick and need accommodation for the night. The main reason for staying here is because husband is disabled and we are looked after with big smile and courtesy from everyone member of staff. They just can’t do enough to make the stay very pleasant. Special big thank you today goes to Forough and Sau.

Uninspiring dinner menu

Customer review rating 4.0/5

Sarah S. A. Solo - Confirmed reviews ALL

My room was fully satisfactory. In particular, the bed was very comfortable. However, I found the dinner menu at the bar to be uninspiring. It could do with an update.

Dear Sarah S. A., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Comfortable

Customer review rating 4.5/5

Robbie E. Business - Confirmed reviews ALL

Wish I had more time

Dear Robert E., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent

Customer review rating 5.0/5

Sally M. Couples - Confirmed reviews ALL

We arrived and got an upgrade. Better room, breakfast thrown in and access to the upstairs bar with drinks and nibbles. Thank you. It was a lovely surprise and great start to our holiday.

Dear Sally M., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent location and quality

Customer review rating 4.5/5

Peter E. Couples - Confirmed reviews ALL

Very good quality in every aspect. Also good value for money

Dear Peter E., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 4,373 reviews 9.3/10 Location
  • 7,492 reviews 8.3/10 Room
  • 6,203 reviews 8.2/10 Service
  • 46 reviews 7/10 WiFi
  • 4,312 reviews 7.7/10 Comfort
  • 1,999 reviews 8.4/10 Cleanliness
  • 1,520 reviews 4.6/10 Value
  • 1,090 reviews 7.5/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.