Sofitel London Gatwick

We pre paid a meet and greet car park package and stayed a night prior to going on holiday early the next morning and found it to be a very good choice. The service we received from the staff and from Nik (aka the silver fox) in particular was as good as you would get anywhere. Well done and thanks again for your help and good humour.

Although not the cheapest on site , so perhaps mainly for business travellers, this is a great option for early morning flights, with a direct pedestrian corridor from the hotel to the check in area. Very convenient.

Comfortable beds. Perfect location right in the terminal. The air conditioner was a little to loud. We had an extra bed that was as good as the big bed. We did not eat anything as we came in late and left early.

Fast check-in and comfortable rooms - all great when you are starting a holiday. The restaurant has brilliant food and very attentive waiting staff. We were looked after by Kathleen who was lovely (sorry you were jealous we were off to Marbella!!!)

I stayed here for the first time last week for one night before a long-haul flight. I’ve used the swish Sofitel at LHR T5 many times but this one at LGW is definitely its’ disappointing little ‘brother’! Check in was average but there were a mountain of staff behind checkin debating everything and loudly. My main issue was the Superior Room. 1. The water in the fridge was in an unsealed Hildon Water bottle and quite obviously filled from the tap. Completely unacceptable. It didn’t taste like Hildon and I threw it away. 2. There was no desk in the room with plug sockets behind it. A desk is essential for all business travellers. Instead there was a silly leather sofa thing. I had to move the coffee table to try and use as a desk but there was no desk chair so it was painful. 3. I did use the bar. The waiter was charming but after that the staff were arguing about shifts behind the bar. There was a duty manager on but he wasn’t an effective managerial presence. This is a very off brand Sofitel and I don’t recommend it.