Sofitel London Gatwick 4 stars

Customer review rating (ALL Rating) 4.5/5 9,227 reviews

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North terminal, Gatwick Airport, West Sussex, RH6 0PH CRAWLEY, United Kingdom

Description

Hotel extras

  • Directly connected to Gatwick North Terminal via a 5-minute covered walkway

  • Convenient onsite parking available, ideal for guests flying from Gatwick or staying overnight

  • All-day dining available across 4 restaurants and 2 bars

  • 11 purpose-built meeting rooms catering for up to 300 guests

  • Classic, Superior and Family Rooms including Club Lounge Access and Runway Views

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Sofitel London Gatwick

North terminal, Gatwick Airport, West Sussex
RH6 0PH CRAWLEY
United Kingdom

GPS:51.161121, -0.176867

Telephone
Fax +44 1293 555037

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  9,227 reviews

Customer review rating 4.0/5

H. H. Families - Confirmed reviews ALL

Dear Guest, Thank you for sharing your impressions and for your continued loyalty as an ALL member. We are pleased to know you valued our convenient location, comfortable room, and the warm attention from our team. We are genuinely sorry that your arrival experience did not reflect the welcoming, seamless service we strive to provide. Your feedback is important to us, and we appreciate you taking the time to let us know. We hope to have the opportunity to deliver a flawless stay on your next visit to the airport area. Warm Regards, Sofitel London Gatwick Team.

Customer review rating 3.0/5

Peter D. Families - Confirmed reviews ALL

Dear Guest, Thank you for sharing your impressions and for your continued loyalty. We are delighted to know that our team’s professionalism and friendliness stood out, and that many aspects of your stay met high expectations. We are genuinely sorry that your rest was disrupted and that this visit did not reflect the seamless experience we strive to provide. A peaceful night’s sleep is an essential part of our standards, and we regret that this was not your experience on this occasion. We truly value your recognition of our check-in and check-out services, cleanliness, breakfast, Executive Lounge, and sustainability efforts, as well as your positive booking experience and ALL membership recognition. We appreciate your feedback and hope to have the pleasure of welcoming you back for a fully restorative and five-star stay. Warm Regards, Sofitel London Gatwick Team

Customer review rating 4.5/5

V M. Solo - Confirmed reviews ALL

Dear Guest, Thank you for choosing to stay with us before your early flight and for sharing your experience. We are delighted to learn that you enjoyed your meal in our restaurant and found your room comfortable for a restful night. It is wonderful to know that our location and facilities supported a smooth start to your journey. Your intention to return is truly appreciated and reflects the service standards our team strives to uphold. We look forward to welcoming you back on your next visit. Warm Regards, Sofitel London Gatwick Team

Customer review rating 4.5/5

Claire S. Families - Confirmed reviews ALL

Dear Guest, Thank you for sharing your feedback and for choosing to stay with us. We are delighted to know you appreciated our location, the quiet guestrooms, and the comfort and amenities of our rooms. Providing a restful and well-appointed experience is central to our service philosophy, and it is rewarding to learn we met your expectations. We look forward to the pleasure of welcoming you again on your next visit. Warm Regards, Sofitel London Gatwick Team

Customer review rating 5.0/5

Robyn B. Couples - Confirmed reviews ALL

Dear Guest, Thank you for sharing your feedback and for choosing to stay with us after your long journey. We are delighted to know our convenient location, welcoming team, and comfortable accommodations contributed to a smooth start to your holiday. It is wonderful to hear that your membership benefits enhanced your experience. We strive to create memorable stays that reflect our commitment to warm hospitality and attention to detail. We look forward to welcoming you back on your next visit. Warm Regards, Sofitel London Gatwick Team

Other web-users rate our hotel

  • 5,301 reviews 9.5/10 Location
  • 8,561 reviews 8.3/10 Room
  • 6,806 reviews 8.4/10 Service
  • 48 reviews 7/10 WiFi
  • 4,979 reviews 7.7/10 Comfort
  • 2,475 reviews 8.4/10 Cleanliness
  • 1,653 reviews 5.1/10 Value
  • 1,100 reviews 7.6/10 Breakfast

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