Sofitel London Gatwick 4 stars

Customer review rating (ALL Rating) 4.5/5 8,604 reviews

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Description

Hotel extras

  • PLANET 21 represents our commitment to sustainability.

  • All-day dining available from 4 restaurants and 2 bars

  • 11 purpose built meeting rooms catering up to 300 guests

  • Directed connected to Gatwick North Terminal via a 5 minutes covered walkway

  • Classic, Superior and Family Rooms including Club Lounge Access and Runway Views

Our accommodation(s)

Hotel location

Sofitel London Gatwick

North terminal, Gatwick Airport, West Sussex
RH6 0PH CRAWLEY
United Kingdom

GPS:51.161121, -0.176867

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  8,604 reviews

TripAdvisor Rating  4.5/5  12,713 reviews

Certificate of excellence 2024

Great location and stay

TripAdvisor rating 5.0/5

Helen H Couples - TripAdvisor review

Everything perfect lovely hotel and staff great location. Very clean and room lovely had upper floor room with lounge access great choice of eats and drinks fantastic experience. Stayed after our return flight beds are so comfortable recommend 5 * hotel

Overnight stay

TripAdvisor rating 5.0/5

Lisa B TripAdvisor review

Bed was extremely comfortable and clean. Fabulous view of runway. Food and drink expensive but ok. Clean hotel overall. Access to club suite included with room. Upgrade was worth doing. Nice bed linen and towels. Definitely stay at this hotel again.

Clean and comfortable and well located

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Lovely hotel with great staff. Perfect for early flying.

Good Afternoon, Thank you for taking the time and trouble to complete a survey following your recent stay at Sofitel London Gatwick. We are delighted you enjoyed your stay with us and very much look forward to warmly welcoming you again to Sofitel in the near future. Yours sincerely, Reception Team

Was just "ok"

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

1st night before holiday had a 1st floor room looking outside which was terribly noisy. 2nd night on coming back from holiday had one of the rooms looking inside which was so much quieter. Food was very nice at the restaurant and had a quiet and calm feeling.

Good Afternoon, Thank you for taking the time and trouble to complete a survey following your recent stay at Sofitel London Gatwick. We are delighted you enjoyed your stay with us and very much look forward to warmly welcoming you again to Sofitel in the near future. Yours sincerely, Reception Team

Wonderful pre-flight stay

Customer review rating 4.5/5

Matthew N. Couples - Confirmed reviews ALL

Fantastic location right next to Gatwick North terminal with a walk way that links through to the airport and shuttle to South terminal, meaning you do not have to go outside. Room was spacious with all the facilities you could need from a mini bar to hairdryer and bathrobes. We also had a view of the runaway, but not all rooms do. There were plenty of friendly staff who are always willing to help and service as aa whole was great but it can be a little slow in the bar if you are sat on the outside edge. So all in I would highly recommended as a place to stay pre or post flight!

Good Afternoon, Thank you for taking the time and trouble to complete a survey following your recent stay at Sofitel London Gatwick. We are delighted you enjoyed your stay with us and very much look forward to warmly welcoming you again to Sofitel in the near future. Yours sincerely, Reception Team

In partnership with TripAdvisor

Other web-users rate our hotel

  • 4,412 reviews 9.4/10 Location
  • 7,582 reviews 8.2/10 Room
  • 6,283 reviews 8.2/10 Service
  • 47 reviews 6.2/10 WiFi
  • 4,348 reviews 7.7/10 Comfort
  • 2,026 reviews 8.3/10 Cleanliness
  • 1,537 reviews 4.6/10 Value
  • 1,103 reviews 7.5/10 Breakfast

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