Sofitel London Gatwick 4 stars

Customer review rating (ALL Rating) 4.5/5 8,916 reviews

Best price
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Sofitel London Gatwick - Image 1
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North terminal, Gatwick Airport, West Sussex, RH6 0PH CRAWLEY, United Kingdom

Description

Hotel extras

  • PLANET 21 represents our commitment to sustainability.

  • All-day dining available from 4 restaurants and 2 bars

  • 11 purpose built meeting rooms catering up to 300 guests

  • Directed connected to Gatwick North Terminal via a 5 minutes covered walkway

  • Classic, Superior and Family Rooms including Club Lounge Access and Runway Views

Our accommodation(s)

Hotel location

Sofitel London Gatwick

North terminal, Gatwick Airport, West Sussex
RH6 0PH CRAWLEY
United Kingdom

GPS:51.161121, -0.176867

Telephone
Fax +44 1293 555037

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  8,916 reviews

TripAdvisor Rating  4.4/5  12,808 reviews

Certificate of excellence 2024

Overnight stay

TripAdvisor rating 5.0/5

MoiraBoakes TripAdvisor review

A great overnight stay at The Sofitel before a morning flight. Although the breakfast a little underwhelming. We upgraded to make use of the club room. We were served there by a very attentive and smiling Alexandra. Most definitely worth the extra cost :-)

Convenient stay for early morning flight

Customer review rating 4.0/5

Jimmy J. Solo - Confirmed reviews ALL

My flight was early morning so staying at Gatwick Sofitel the night before gave me peace of mind. Stay was short but good for what I needed.

Dear Jimmy J., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sofitel London Gatwick

Great customer service 👏

Customer review rating 5.0/5

Michelle Couples - Confirmed reviews ALL

Booking for someone else online is a bit tricky as there's no where to state this during the booking. However, I put comments in the free text box and these were taken into consideration. Although, everything was still in my name and received many email's about MY stay out all worked out well in the end. My son and his girlfriend were given an upgrade as I had stated it was a birthday gift to stay in the Sofitel Gatwick the night before leaving to go to Australia for a year. My son reported they loved the comfortable bed, large shower and breakfast was delicious. Thank you for making my sons last night in England so comfortable and special.

Dear Michelle H., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sofitel London Gatwick

Great hotel

Customer review rating 3.0/5

Richard D. Couples - Confirmed reviews ALL

All was great until 6am and trying to get from the 3rd floor to the lobby to check out , it took us 21 mins to get a lift then finally after going up to every floor and stopping on the way down at every floor my stress levels went thru the roof , and nit to mention being claustrophobic ! not needed before a trans Atlantic flight

Very comfortable and accomodating

Customer review rating 4.5/5

Ian Friends - Confirmed reviews ALL

Forough on reception was extremely helpful.

Dear Ian, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sofitel London Gatwick

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Other web-users rate our hotel

  • 4,617 reviews 9.3/10 Location
  • 7,763 reviews 8.3/10 Room
  • 6,461 reviews 8.3/10 Service
  • 46 reviews 6.6/10 WiFi
  • 4,450 reviews 7.7/10 Comfort
  • 2,107 reviews 8.4/10 Cleanliness
  • 1,550 reviews 4.9/10 Value
  • 1,113 reviews 7.2/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.