Sofitel London Gatwick 4 stars

Customer review rating (ALL Rating) 4.5/5 9,026 reviews

Best price
guarantee
Sofitel London Gatwick - Image 1
Sofitel London Gatwick - Image 2
Sofitel London Gatwick - Image 3
Sofitel London Gatwick - Image 4
North terminal, Gatwick Airport, West Sussex, RH6 0PH CRAWLEY, United Kingdom

Description

Hotel extras

  • PLANET 21 represents our commitment to sustainability.

  • All-day dining available from 4 restaurants and 2 bars

  • 11 purpose built meeting rooms catering up to 300 guests

  • Directed connected to Gatwick North Terminal via a 5 minutes covered walkway

  • Classic, Superior and Family Rooms including Club Lounge Access and Runway Views

Our accommodation(s)

Hotel location

Sofitel London Gatwick

North terminal, Gatwick Airport, West Sussex
RH6 0PH CRAWLEY
United Kingdom

GPS:51.161121, -0.176867

Telephone
Fax +44 1293 555037

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  9,026 reviews

TripAdvisor Rating  4.4/5  13,111 reviews

Charming Sathruwani.

TripAdvisor rating 4.0/5

800julianp TripAdvisor review

Good ambience at the bar and restaurant but the food was average at best. This was compensated by our lovely waitress Sathruwani. Perfect service with a smile.

Customer review rating 5.0/5

A W. Couples - Confirmed reviews ALL

Facing a 10-hour journey with a one-night stay. Room is comfortable that could benefit from dressing gowns. Incredible meal from the Pan Asian restaurant.

Dear Guest, Thank you for sharing your experience before your long journey. We are delighted to hear that you found the room comfortable and that you enjoyed an exceptional meal in our Pan Asian restaurant. We appreciate your suggestion regarding dressing gowns, and we are grateful for your thoughtful feedback. It is wonderful to know your stay provided a restful start to your travels. We look forward to welcoming you back for another relaxing visit. Warm regards, Sofitel London Gatwick Team.

Customer review rating 3.5/5

Helen M. Couples - Confirmed reviews ALL

Overnight after late flight. Easy check in and ordering of special assistance for 9am to train station. The weak link was the breakfast room. All we wanted was 2 x cups of quality coffee. No decent coffee available, staff were slow with poor English and confused by Welcome Drink system.

Dear Guest, Thank you for sharing your feedback and for choosing Sofitel London Gatwick after a late flight. We are delighted to know you enjoyed a restful night and found check-in smooth and assistance arrangements convenient. We are truly sorry that your breakfast experience did not meet expectations, particularly regarding coffee quality and service clarity. This does not reflect the seamless and attentive hospitality we strive to deliver, and we appreciate you highlighting this. We value your comments and hope to have the pleasure of welcoming you back for a fully satisfying stay. Warm regards, Sofitel London Gatwick Team

Customer review rating 3.5/5

Chris L. T. Couples - Confirmed reviews ALL

Great place, good location. Runway view and Millsiem access great. The only thing is one lift has been broken since at least October and the other one was non functional when we were there so we had to trek around to the other side.

Dear Guest, Thank you for sharing your feedback and for highlighting our convenient location and runway views. We are delighted that these aspects enhanced your stay. We are sorry to learn of the inconvenience you experienced with lift availability during your visit. Our aim is for every guest to enjoy a smooth and comfortable journey through the hotel, and we regret that this was not your impression on this occasion. We appreciate your comments, as they help us uphold the standards our guests expect. We hope to have the opportunity to welcome you back for a seamless experience. Warm regards, Sofitel London Gatwick Team

Customer review rating 4.0/5

David W. Families - Confirmed reviews ALL

Perfect for an early morning flight - hotel was competitive, extremely well located, direct access to the terminal. It provided all facilities that we needed and linked to car parking. Overall very satisfied, with an emphasis on convenience and low hassle.

Dear Guest, Thank you for sharing your feedback and for choosing us ahead of your early flight. We are delighted to hear our proximity to the terminal, convenient access, and comprehensive facilities contributed to a smooth and stress-free stay. It is wonderful to know that the overall value and ease of car parking met your expectations. Providing seamless journeys for our guests is central to our service philosophy. We appreciate your kind words and look forward to welcoming you back for another effortless experience. Warm regards, Sofitel London Gatwick Team.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 4,916 reviews 9.4/10 Location
  • 8,098 reviews 8.3/10 Room
  • 6,605 reviews 8.5/10 Service
  • 42 reviews 6.9/10 WiFi
  • 4,626 reviews 7.8/10 Comfort
  • 2,220 reviews 8.4/10 Cleanliness
  • 1,593 reviews 4.9/10 Value
  • 1,063 reviews 7.5/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Gatwick

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.