Sofitel London Gatwick 4 stars

Customer review rating (ALL Rating) 4.5/5 9,672 reviews

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Description

Hotel extras

  • PLANET 21 represents our commitment to sustainability.

  • All-day dining available from 4 restaurants and 2 bars

  • 11 purpose built meeting rooms catering up to 300 guests

  • Directed connected to Gatwick North Terminal via a 5 minutes covered walkway

  • Classic, Superior and Family Rooms including Club Lounge Access and Runway Views

Our accommodation(s)

Hotel location

Sofitel London Gatwick

North terminal, Gatwick Airport, West Sussex
RH6 0PH CRAWLEY
United Kingdom

GPS:51.161121, -0.176867

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  9,672 reviews

Customer review rating 4.5/5

Suzy C. Couples - Confirmed reviews ALL

Very comfortable quiet room. We had a good nights rest before our 10 am take off.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sofitel London Gatwick Team

Customer review rating 5.0/5

Todd M. Couples - Confirmed reviews ALL

Very pleasant stay, in a good location, and the service in the bar and restaurant was great.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sofitel London Gatwick Team

Customer review rating 5.0/5

John H. Couples - Confirmed reviews ALL

Stayed several time before flight all ways a nice stay

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sofitel London Gatwick Team

Customer review rating 5.0/5

William M. Couples - Confirmed reviews ALL

We have been staying at the Sofitel Gatwick for 25 30 years and have never had a bad experience

Dear Guest, Thank you for sharing such kind words and for your longstanding loyalty over so many years. We are delighted to know that your stays have consistently met expectations. Your continued trust means a great deal to our team, and it reflects our commitment to warm hospitality and reliable service. We look forward to ensuring your future visits remain just as seamless and comfortable. We hope to welcome you back again soon. Warm Regards, Sofitel London Gatwick Team

Customer review rating 3.5/5

Sharice B. Couples - Confirmed reviews ALL

First, the location was great and made our flight out of Gatwick very easy! However, after arriving quite late (@22:00), we were assigned a room with a broken air conditioner. Upon entering the room, it was extremely hot (even with the unit running), so we called the front desk. Unfortunately, it took a total of three calls and over an hour before we were given a new room. While we were able to eventually enjoy our room and appreciate its cleanliness and newer fixtures, the time necessary to correct our initial situation felt excessive.

Other web-users rate our hotel

  • 5,175 reviews 9.5/10 Location
  • 8,505 reviews 8.3/10 Room
  • 6,810 reviews 8.6/10 Service
  • 49 reviews 7.8/10 WiFi
  • 4,902 reviews 7.7/10 Comfort
  • 2,402 reviews 8.6/10 Cleanliness
  • 1,652 reviews 5.1/10 Value
  • 1,115 reviews 7.7/10 Breakfast

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