Sofitel London Gatwick

Sofitel London Gatwick 4 stars

Customer review rating (ALL Rating) 4.3/5 3,095 reviews

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Hotel extras

  • On-site leisure facilities, including a dedicated gym

  • On-site restaurant with a range of International dishes

  • North Terminal and is only a two minute journey

  • Located next to London Gatwick Airport

  • 14 dedicated meeting rooms accommodating up to 300 guests

ALLSAFE approved hotel

Hotel location

Sofitel London Gatwick

North terminal, Gatwick Airport, West Sussex
RH6 0PH CRAWLEY
United Kingdom

GPS:51.161121, -0.176867

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

After long travels or meetings, experience the comfort of a luxury bed in 518 luxury Gatwick hotel rooms. Family-friendly, we have cribs and rollaway beds. All rooms have complimentary WiFi. Luxury Club rooms have access to the Sofitel Club Lounge.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,095 reviews

TripAdvisor Rating  4.5/5  10,727 reviews

Excellent start to our holiday.

TripAdvisor rating 4.0/5

T1725ER Couples - TripAdvisor review

We pre paid a meet and greet car park package and stayed a night prior to going on holiday early the next morning and found it to be a very good choice. The service we received from the staff and from Nik (aka the silver fox) in particular was as good as you would get anywhere. Well done and thanks again for your help and good humour.

A great option for early morning flights

TripAdvisor rating 5.0/5

P6173NDat Families - TripAdvisor review

Although not the cheapest on site , so perhaps mainly for business travellers, this is a great option for early morning flights, with a direct pedestrian corridor from the hotel to the check in area. Very convenient.

Very nice

TripAdvisor rating 4.0/5

tinaaW8578ZA Families - TripAdvisor review

Comfortable beds. Perfect location right in the terminal. The air conditioner was a little to loud. We had an extra bed that was as good as the big bed. We did not eat anything as we came in late and left early.

Sofitel Gatwick

TripAdvisor rating 5.0/5

wildthings26 Couples - TripAdvisor review

Fast check-in and comfortable rooms - all great when you are starting a holiday. The restaurant has brilliant food and very attentive waiting staff. We were looked after by Kathleen who was lovely (sorry you were jealous we were off to Marbella!!!)

Unsuitable for business travellers

TripAdvisor rating 1.0/5

francophileonthemove Business - TripAdvisor review

I stayed here for the first time last week for one night before a long-haul flight. I’ve used the swish Sofitel at LHR T5 many times but this one at LGW is definitely its’ disappointing little ‘brother’! Check in was average but there were a mountain of staff behind checkin debating everything and loudly. My main issue was the Superior Room. 1. The water in the fridge was in an unsealed Hildon Water bottle and quite obviously filled from the tap. Completely unacceptable. It didn’t taste like Hildon and I threw it away. 2. There was no desk in the room with plug sockets behind it. A desk is essential for all business travellers. Instead there was a silly leather sofa thing. I had to move the coffee table to try and use as a desk but there was no desk chair so it was painful. 3. I did use the bar. The waiter was charming but after that the staff were arguing about shifts behind the bar. There was a duty manager on but he wasn’t an effective managerial presence. This is a very off brand Sofitel and I don’t recommend it.

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Other web-users rate our hotel

  • 1,110 reviews 8.9/10 Location
  • 2,224 reviews 8.2/10 Room
  • 1,798 reviews 7.4/10 Service
  • 13 reviews 7.5/10 WiFi
  • 1,220 reviews 7.9/10 Comfort
  • 946 reviews 5.6/10 Food
  • 557 reviews 8/10 Cleanliness
  • 521 reviews 3.3/10 Value

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