Sofitel London Gatwick 4 stars

Customer review rating (ALL Rating) 4.3/5 4,715 reviews

Hotel extras

  • An ALL SAFE Clifton Certificated Hotel

  • Awarded restaurants, all day dining, tea room and relaxed bars

  • 11 purpose built meeting rooms catering up to 300 guests

  • Directed connected to Gatwick North Terminal via a 5 minutes covered walkway

  • Recently fully refurbished hotel offering a selection of newly designed rooms

ALLSAFE approved hotel

Our accommodation(s)

Discover the newly designed, the soft down of a luxury bed, high technology and ESPA amenities in each of our 518 hotel rooms in Gatwick Airport. Family rooms and Interconnecting rooms are also available

Hotel location

Sofitel London Gatwick

North terminal, Gatwick Airport, West Sussex
United Kingdom

GPS:51.161121, -0.176867

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  4,715 reviews

TripAdvisor Rating  4.5/5  10,978 reviews


Customer review rating 2.5/5

Elaine D. Solo - Confirmed reviews ALL

Booking in after midnight, on my first visit, was met by a superior looking concierge, who reluctantly agreed to show me to my room, and barely explained heating, set at 26°! and not much else. Bedding was not comfy, hair dryer did not work, only 1 tissue left in box, shower floor very slippery, no shower mat. Breakfast was ok, but not as good as the 3star hotel I had just left in Portugal. As a supposedly 5star hotel, not a good experience.

Comfortable and convenient.

Customer review rating 4.0/5

Busheyb Couples - Confirmed reviews ALL

A great place to stay prior to a holiday. Attentive and friendly staff, comfortable rooms and good food.

Pleasant overnight stay.

Customer review rating 4.0/5

William C. Couples - Confirmed reviews ALL

Well received and presented with a drinks voucher which was much appreciated.

Great for getting to airport

Customer review rating 4.0/5

Kay H. Couples - Confirmed reviews ALL

Had meal in restaurant staff very attentive great portion & tasty food

Great All Round Experience

Customer review rating 5.0/5

Kg S. Solo - Confirmed reviews ALL

As a regular guest at Sofitel Gatwick, I received a complimentary upgrade to my booking on arrival. The check-in was very easy, quick and the service I received for the rest of my stay was excellent.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,770 reviews 9.1/10 Location
  • 3,599 reviews 8/10 Room
  • 2,871 reviews 7.5/10 Service
  • 27 reviews 6.6/10 WiFi
  • 1,989 reviews 7.4/10 Comfort
  • 1,516 reviews 5.8/10 Food
  • 880 reviews 8.2/10 Cleanliness
  • 829 reviews 3.7/10 Value

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