Sofitel London Gatwick 4 stars

Customer review rating (ALL Rating) 4.4/5 5,382 reviews

Hotel extras

  • An ALL SAFE Clifton Certificated Hotel

  • Awarded restaurants, all day dining, tea room and relaxed bars

  • 11 purpose built meeting rooms catering up to 300 guests

  • Directed connected to Gatwick North Terminal via a 5 minutes covered walkway

  • Recently fully refurbished hotel offering a selection of newly designed rooms

ALLSAFE approved hotel

Our accommodation(s)

Discover the newly designed, the soft down of a luxury bed, high technology and ESPA amenities in each of our 518 hotel rooms in Gatwick Airport. Family rooms and Interconnecting rooms are also available

Hotel location

Sofitel London Gatwick

North terminal, Gatwick Airport, West Sussex
RH6 0PH CRAWLEY
United Kingdom

GPS:51.161121, -0.176867

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  5,382 reviews

TripAdvisor Rating  4.5/5  11,102 reviews

Certificate of excellence 2023

Great service

TripAdvisor rating 4.0/5

Yogajacqui Families - TripAdvisor review

An acceptable meal, good menu, good meal and brilliant service. The meal was average for an airport hotel. My reason for writing is because our server Alessia was so helpful and friendly. She went over and above her job as our waitress. I would have used the pa Asian restaurant had our group lived the cuisine. Maybe it would have been a better meal. However Alessia made our visit enjoyable enough to overrule the quality of food.

Clean, comfortable and convenient

TripAdvisor rating 5.0/5

Elizabeth P TripAdvisor review

It is not cheap but is worth the price for the convenience. It us so nice just to be able to walk under cover directly into the terminal without having to rely on shuttle buses. It gives you extra sleep time if you have an early flight.

Perfect hotel, perfect service, all round perfect experience!

TripAdvisor rating 5.0/5

markcaitadventures TripAdvisor review

Stayed for one night before flying out, and briefly mentioned that mine and my girlfriend's birthdays would be coming up in the next week, so they surprised us with a complimentary birthday dessert platter! Excellent service and incredibly kind staff. Alessia and Deniz orchestrated the entire thing, of which we are incredibly grateful for. Thanks guys, 10/10 service!!

Great service, recommend

TripAdvisor rating 5.0/5

Hannah P TripAdvisor review

Rafal was very attentive, couldn’t have asked for better service. We only had drinks but he kept an eye on us and was friendly and talkative. He knew when we needed a drink before we did. Definitely recommend.

We stayed here 4 years ago and it’s still good. Even after covid.

TripAdvisor rating 5.0/5

Jamie O TripAdvisor review

The brasserie is great. Samim was our waiter and he was excellent. The food is always good, not exceptional but consistent and really great for what it is. Miles better than many National high street offerings. I am a pretty good cook so I don’t get excited easily. I like staying here. We’re on our way to Greece and if the hotel there is this good I’ll be happy, I should add the hotel in Greece is alot more expensive so that says a lot about Sofitel. I think it’s an excellent offering. I really do.

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Other web-users rate our hotel

  • 2,106 reviews 9.1/10 Location
  • 4,158 reviews 8.1/10 Room
  • 3,301 reviews 7.5/10 Service
  • 28 reviews 6.4/10 WiFi
  • 2,326 reviews 7.6/10 Comfort
  • 1,725 reviews 5.9/10 Food
  • 1,019 reviews 8.2/10 Cleanliness
  • 932 reviews 3.8/10 Value

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