Sofitel London Gatwick 4 stars

Customer review rating (ALL Rating) 4.4/5 8,233 reviews

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Description

Hotel extras

  • The ALLSAFE label represents our cleanliness standards

  • All-day dining available from 4 restaurants and 2 bars

  • 11 purpose built meeting rooms catering up to 300 guests

  • Directed connected to Gatwick North Terminal via a 5 minutes covered walkway

  • Classic, Superior and Family Rooms including Club Lounge Access and Runway Views

Our accommodation(s)

Hotel location

Sofitel London Gatwick

North terminal, Gatwick Airport, West Sussex
RH6 0PH CRAWLEY
United Kingdom

GPS:51.161121, -0.176867

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  8,233 reviews

TripAdvisor Rating  4.5/5  12,210 reviews

Certificate of excellence 2024

Short break to Malta

TripAdvisor rating 5.0/5

mahesh k Couples - TripAdvisor review

Excellent service and room. Staff were great . Thanks Forough for checking us in . Convenient for the Terminal and parking . Parking was prearranged and simple . Beds were v comfortable and a takeaway breakfast was provided as we had club access.

Lovely time

TripAdvisor rating 4.0/5

Footprints751559 TripAdvisor review

We spent a night there before catching our flight. Nice breakfast. Velino made us feel very welcome and went the extra mile.

Airport sanctuary

TripAdvisor rating 5.0/5

Annie D TripAdvisor review

The hotel atrium is beautiful. I arrived with two small children and a mountain of luggage which Emma magically whisked up to my room, helping me to feel welcome and relaxed - thank you so much! The rooms are lovely with cool colors and great decor. Would definitely stay again.

Stay here just for the level of customer care from the concierge!

TripAdvisor rating 4.0/5

Naomi M TripAdvisor review

The concierge’s - Sal & Emma- were incredible - the best customer service I have had for a long time; and the friendliest too. Both went over and above what could be expected; genuine attention to detail and putting the customer’s firmly front and centre. It’s rare to receive such great customer service currently, so thank you both. The room is lovely; clean, fresh and comfortable. Reception could be improved - more thinking about the customer who is checking in, less about “let’s just get the task done.” My questions about parking and the meeting I am here for were dismissed without care; so I hope to get them answered tomorrow!

Lovely airport hotel

TripAdvisor rating 4.0/5

Brandylady Couples - TripAdvisor review

Easy check in with pleasant receptionist Lovely rooms .Spacious and clean. Comfy bed with crisp white sheets. Flat screen TV, fridge and safe in room. Bathroom had good shower and toiletries. A/ C easy to control . Free Wi-Fi. A comfortable and pleasant stay. Will definitely return.

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Other web-users rate our hotel

  • 3,858 reviews 9.3/10 Location
  • 7,001 reviews 8.2/10 Room
  • 5,689 reviews 7.9/10 Service
  • 46 reviews 6.1/10 WiFi
  • 3,980 reviews 7.8/10 Comfort
  • 1,836 reviews 8.3/10 Cleanliness
  • 1,499 reviews 4.1/10 Value
  • 992 reviews 7.1/10 Breakfast

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