Sofitel London Gatwick 4 stars

Customer review rating (ALL Rating) 4.5/5 9,504 reviews

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North terminal, Gatwick Airport, West Sussex, RH6 0PH CRAWLEY, United Kingdom

Description

Hotel extras

  • PLANET 21 represents our commitment to sustainability.

  • All-day dining available from 4 restaurants and 2 bars

  • 11 purpose built meeting rooms catering up to 300 guests

  • Directed connected to Gatwick North Terminal via a 5 minutes covered walkway

  • Classic, Superior and Family Rooms including Club Lounge Access and Runway Views

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Sofitel London Gatwick

North terminal, Gatwick Airport, West Sussex
RH6 0PH CRAWLEY
United Kingdom

GPS:51.161121, -0.176867

Telephone
Fax +44 1293 555037

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  9,504 reviews

Customer review rating 4.0/5

Nikki H. Solo - Confirmed reviews ALL

Dear Guest, Thank you for sharing your feedback and for choosing us ahead of your early morning flight. We are pleased our location proved convenient for your travel plans. We are sorry to learn that aspects of your in-room dining did not meet expectations. Our aim is to deliver consistently high standards across all areas, and we appreciate your perspective as it helps us reflect on the experience we strive to provide. We value your visit and hope to have the opportunity to welcome you again for a more seamless stay. Warm Regards, Sofitel London Gatwick Team.

Customer review rating 4.5/5

Colleen H. Couples - Confirmed reviews ALL

Dear Guest, Thank you for sharing your feedback and overall rating. We are delighted to know our location by Gatwick North Terminal added convenience to your visit. Providing seamless stays for travellers is central to our service philosophy, and we are pleased this was reflected in your experience. We look forward to welcoming you back on your next journey. Warm Regards, Sofitel London Gatwick Team.

Customer review rating 4.5/5

Pip W. Couples - Confirmed reviews ALL

Dear Guest, Thank you for choosing us for a last-minute stay and for sharing such positive feedback. We are delighted to know our reception team and Pan-Asian restaurant colleagues made you feel warmly welcomed. It is wonderful to hear that the service met your expectations throughout your visit. Delivering gracious hospitality, even during busy moments, is central to our service philosophy. We appreciate your high rating and look forward to the pleasure of welcoming you back on a future visit. Warm Regards, Sofitel London Gatwick Team.

Customer review rating 5.0/5

Nathan M. Friends - Confirmed reviews ALL

Dear Guest, Thank you for sharing such enthusiastic feedback about your stay with us. We are delighted to know your experience was fantastic and that our service left a strong impression. Your recognition of our team’s dedication is truly appreciated. Delivering warm, attentive hospitality is at the heart of what we do. We look forward to welcoming you back to Sofitel London Gatwick for another excellent stay. Warm Regards, Sofitel London Gatwick Team.

Customer review rating 4.0/5

Richard S. Couples - Confirmed reviews ALL

Dear Guest, Thank you for staying with us again and for sharing your feedback. We are pleased to know your visit was satisfying and appreciate your continued trust in our hotel. We value your thoughts regarding bathroom amenities. Providing thoughtful comforts while being mindful of resources is important to us, and insights like yours help guide our approach. We look forward to welcoming you back for another comfortable stay. Warm Regards, Sofitel London Gatwick Team

Other web-users rate our hotel

  • 5,324 reviews 9.5/10 Location
  • 8,644 reviews 8.4/10 Room
  • 6,914 reviews 8.5/10 Service
  • 51 reviews 7.6/10 WiFi
  • 4,993 reviews 7.7/10 Comfort
  • 2,467 reviews 8.6/10 Cleanliness
  • 1,681 reviews 5.1/10 Value
  • 1,131 reviews 7.7/10 Breakfast

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