Sofitel London Gatwick 4 stars

Customer review rating (ALL Rating) 4.5/5 9,322 reviews

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North terminal, Gatwick Airport, West Sussex, RH6 0PH CRAWLEY, United Kingdom

Description

Hotel extras

  • PLANET 21 represents our commitment to sustainability.

  • All-day dining available from 4 restaurants and 2 bars

  • 11 purpose built meeting rooms catering up to 300 guests

  • Directed connected to Gatwick North Terminal via a 5 minutes covered walkway

  • Classic, Superior and Family Rooms including Club Lounge Access and Runway Views

Our accommodation(s)

Hotel location

Sofitel London Gatwick

North terminal, Gatwick Airport, West Sussex
RH6 0PH CRAWLEY
United Kingdom

GPS:51.161121, -0.176867

Telephone
Fax +44 1293 555037

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  9,322 reviews

Customer review rating 5.0/5

Teresa J. Couples - Confirmed reviews ALL

This is the third or fourth time we have stayed at this hotel. It never disappoints from Check in to Restaurant to The room, the Staff were so helpful.

Dear Guest, Thank you for sharing such generous feedback and for your continued loyalty to our hotel. We are delighted to know your recent stay met your expectations across arrival, accommodation, cleanliness, and service. It is wonderful to hear that our team’s helpfulness and your experience from check-in to dining and the room left a strong impression. Consistency and warm hospitality are central to our service philosophy, and your comments affirm that commitment. We appreciate your recommendation and perfect scores, and we look forward to welcoming you back for another seamless stay. Warm regards, Sofitel London Gatwick Team

Customer review rating 5.0/5

A S. Couples - Confirmed reviews ALL

Used Sofitel and parking to start our holiday, easy and relaxing

Dear Guest, Thank you for sharing your experience. We are delighted to hear that your pre-flight stay was easy and relaxing. It is wonderful to know our hotel and parking made the start of your holiday seamless. Providing a calm and convenient beginning to travel is exactly what our team strives for. We appreciate your feedback and look forward to welcoming you again soon. Warm regards, Sofitel London Gatwick Team

Customer review rating 5.0/5

Lisa R. Couples - Confirmed reviews ALL

Stayed the night before flying on our honeymoon - just fabulous - wonderful room and super comfortable bed … can’t wait to return!

Dear Guest, Thank you for sharing such uplifting feedback about your pre-flight stay. We are delighted to know your room, the comfort of the bed, and the overall cleanliness contributed to a memorable start to your honeymoon. It is wonderful to hear our team made a strong impression and that everything met your expectations. Providing a seamless and relaxing experience is at the heart of our service philosophy. We look forward to welcoming you back for another exceptional stay. Warm regards, Sofitel London Gatwick Team

Customer review rating 4.0/5

Lisa W. Couples - Confirmed reviews ALL

Stay was fine, clean room, good location

Dear Guest, Thank you for sharing your feedback and for highlighting our value, cleanliness, and convenient location. We are pleased to know your stay was comfortable and met your expectations. Our team takes pride in providing a welcoming experience with well-maintained rooms and easy access to the airport. We look forward to the pleasure of welcoming you again soon. Warm regards, Sofitel London Gatwick Team

Customer review rating 5.0/5

Jane P. Couples - Confirmed reviews ALL

Very good welcome. Great food and service in vanda restaurant. And great care from alexandria in the millesome lounge.

Dear Guest, Thank you for sharing your experience with us. We are delighted to hear that you enjoyed a comfortable stay and a warm welcome. It is wonderful to know you appreciated the food and service in our Vanda restaurant. We are also pleased that the care you received in the lounge stood out and helped make your visit memorable. Your kind feedback reflects our commitment to gracious hospitality and attentive service. We truly value your recognition. We look forward to welcoming you back to Sofitel London Gatwick soon. Warm regards, Sofitel London Gatwick Team

Other web-users rate our hotel

  • 4,962 reviews 9.5/10 Location
  • 8,220 reviews 8.3/10 Room
  • 6,641 reviews 8.6/10 Service
  • 45 reviews 7.3/10 WiFi
  • 4,678 reviews 7.7/10 Comfort
  • 2,264 reviews 8.4/10 Cleanliness
  • 1,606 reviews 4.9/10 Value
  • 1,079 reviews 7.5/10 Breakfast

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