Sofitel London Gatwick 4 stars

Customer review rating (ALL Rating) 4.5/5 8,500 reviews

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Sofitel London Gatwick - Image 1
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North terminal, Gatwick Airport, West Sussex, RH6 0PH CRAWLEY, United Kingdom

Description

Hotel extras

  • Directly connected to Gatwick North Terminal via a 5-minute covered walkway

  • Convenient onsite parking available, ideal for guests flying from Gatwick or staying overnight

  • All-day dining available across 4 restaurants and 2 bars

  • 11 purpose-built meeting rooms catering for up to 300 guests

  • Classic, Superior and Family Rooms including Club Lounge Access and Runway Views

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

CLASSIC ROOM - 2 Single Beds

Photo out of - CLASSIC ROOM - 2 Single Beds

23 SQM / 247 SQFT - Complimentary WIFI, 02 Single Sofitel MyBeds, Flat-screen TV, Fridge, Bathroom with walk-in shower, sustainable luxury bathroom amenities, and interconnecting rooms available on request.

Max. number of persons
2
Area
From 23 m² / 247 sq ft

Bedding

Twin bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Ice Machine
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Toilet with side and rear grab bars
  • Toilet seat 17”-19” above floor
  • Sink top 27”-34” above floor
  • Bathroom hook no higher than 48” above floor provided
  • Towel bar or rack no higher than 48” above floor provided
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Internet Facilities

  • Data port in room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Pay per view channel(s)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 32'/81 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 23 m² / 247 sq ft
  • Bedding 2 x Twin bed(s)
See availabilities

Accessible rooms feature wheelchair turning space, alarm cords, wheel-in shower, bathroom grab rails, accessible bed, wardrobe, mirror and writing facilities. Audible and visual or vibrating fire alarms on request or installed.

  • Views:

    Patio

Max. number of persons
2
Area
From 23 m² / 247 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Fridge
  • Ice Machine
  • Kettle

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Toilet with side and rear grab bars
  • Toilet seat 17”-19” above floor
  • Sink top 27”-34” above floor
  • Bathroom hook no higher than 48” above floor provided
  • Towel bar or rack no higher than 48” above floor provided
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Internet Facilities

  • Data port in room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Pay per view channel(s)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

23 SQM / 247 SQFT - Complimentary Wi-Fi, Sofitel MyBed, Chaise Lounge, Fridge, Walk-in shower, luxury bathroom amenities, still or sparkling water, 10% saving on all food and beverage, 1 Extra Bed possible for a child under 12 years on request.

Max. number of persons
3
Area
From 23 m² / 247 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Ice Machine
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Toilet with side and rear grab bars
  • Toilet seat 17”-19” above floor
  • Sink top 27”-34” above floor
  • Bathroom hook no higher than 48” above floor provided
  • Towel bar or rack no higher than 48” above floor provided
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Internet Facilities

  • Data port in room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Pay per view channel(s)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 32'/81 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

23 SQM \ 247 SQFT - Complimentary WIFI, 02 Single Sofitel MyBed, Flat-screen TV, Fridge, Walk in shower, sustainable luxury bathroom amenities, still and sparkling water, 10% saving on all food and beverage, interconnecting rooms available on request.

Max. number of persons
2
Area
From 23 m² / 247 sq ft

Bedding

Twin bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Ice Machine
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Toilet with side and rear grab bars
  • Toilet seat 17”-19” above floor
  • Sink top 27”-34” above floor
  • Bathroom hook no higher than 48” above floor provided
  • Towel bar or rack no higher than 48” above floor provided
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Internet Facilities

  • Data port in room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Pay per view channel(s)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 32'/81 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

23 SQM / 247 SQFT Magnificent Runway View, Complimentary WIFI, Sofitel MyBed, Fridge, Walk-in Shower, Sustainable luxury bathroom amenities, still and sparkling water. Extra bed possible for a child under 12 years under request.

Max. number of persons
3
Area
From 23 m² / 247 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Ice Machine
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Toilet with side and rear grab bars
  • Toilet seat 17”-19” above floor
  • Sink top 27”-34” above floor
  • Bathroom hook no higher than 48” above floor provided
  • Towel bar or rack no higher than 48” above floor provided
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Internet Facilities

  • Data port in room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Pay per view channel(s)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 32'/81 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Room with 1 double bed. Free WIFI, safe, coffee & tea making facilities and bathroom shower.

Max. number of persons
3
Area
From 23 m² / 247 sq ft

Bedding

Double bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Ice Machine
  • Illy coffee machine
  • Kettle
  • Mini bar with free soft drinks
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Toilet with side and rear grab bars
  • Toilet seat 17”-19” above floor
  • Sink top 27”-34” above floor
  • Bathroom hook no higher than 48” above floor provided
  • Towel bar or rack no higher than 48” above floor provided
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Internet Facilities

  • Data port in room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Pay per view channel(s)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 55'/140 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Room with 1 double bed. Free WIFI, safe, coffee & tea making facilities and bathroom with shower.

  • Views:

    Airport view

Max. number of persons
3
Area
From 23 m² / 247 sq ft

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Ice Machine
  • Illy coffee machine
  • Kettle
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Toilet with side and rear grab bars
  • Toilet seat 17”-19” above floor
  • Sink top 27”-34” above floor
  • Bathroom hook no higher than 48” above floor provided
  • Towel bar or rack no higher than 48” above floor provided
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Internet Facilities

  • Data port in room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Pay per view channel(s)
  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

36 SQM / 387 SQFT - 01 Queen, 02 Single Sofitel MyBeds and a Sofa Bed, Complimentary Wi-Fi, Fridge, Bathroom with shower over bath, Sustainable luxury bathroom amenities, Flat- screen TV and still or sparkling water.

Max. number of persons
5
Area
From 36 m² / 387 sq ft

Bedding

Queen size bed(s) x1

Twin bed(s) x1

Double sofa bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Fridge
  • Ice Machine
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Toilet with side and rear grab bars
  • Toilet seat 17”-19” above floor
  • Sink top 27”-34” above floor
  • Bathroom hook no higher than 48” above floor provided
  • Towel bar or rack no higher than 48” above floor provided
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Internet Facilities

  • Data port in room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Pay per view channel(s)
  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

52 SQM - Magnificient Room and Lounge, Walk-in shower, Sustainable luxury bathroom amenities, Nespresso machine and Minibar. Access to the 8th Floor Club Millesime Lounge offering drinks and canapes in the evenings and Continental Breakfast in the morning

  • Views:

    Airport view

Max. number of persons
3
Area
From 52 m² / 559 sq ft

Bedding

Double bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Ice Machine
  • Illy coffee machine
  • Kettle
  • Mini bar with free soft drinks
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Toilet with side and rear grab bars
  • Toilet seat 17”-19” above floor
  • Sink top 27”-34” above floor
  • Bathroom hook no higher than 48” above floor provided
  • Towel bar or rack no higher than 48” above floor provided
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Internet Facilities

  • Data port in room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Pay per view channel(s)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 55'/140 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Sofitel London Gatwick

North terminal, Gatwick Airport, West Sussex
RH6 0PH CRAWLEY
United Kingdom

GPS:51.161121, -0.176867

Telephone
Fax +44 1293 555037
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 518 rooms
  • 3 rooms for people with reduced mobility
  • 19 family rooms
  • 30 connecting rooms
  • 518 non-smoking rooms
  • 8 floors

Languages spoken at the hotel

  • Brazilian
  • German
  • English
  • Spanish
  • French
  • Italian
  • Japanese
  • Dutch
  • Polish
  • Portuguese

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundry / Valet Services Additional charge

Lounge

  • Executive Lounge
  • Waiting area or lounge

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line
  • High Speed internet Additional charge

Air conditioning

Desk equipment available

  • Plugs and converters available on desks

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Pets

Pets not allowed

Catering

2 Restaurants

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

14 Meeting rooms

Business Center

  • Business center with support staff

Well-being

Sofitel Fitness Centre

  • On site
  • On site
  • Indoor parking
  • Private
  • Parking opened 24/7
  • Max Limited Height: 2.2 m / 7.22 ft

  • Parking pricing: 38 GBP 38 GBP Per day
  • Parking for a month
  • Parking for a week

Services & equipment

  • Valet parking

Security

  • Well-lit parking
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking

Accessibility

  • Accessible parking

Vivre

Photo out of - Vivre

Savour the essence of social dining with delicious and comforting creations. From signature pizzas, pastas, salads and more, Vivre is a relaxed and family-friendly restaurant open for dinner daily.

Cooking style
Mediterranean
Chef name
Andy Smithers
Accessibility
Accessible service
RH6 0PH Crawley, United Kingdom
Telephone +44 2081293567070
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended

Savour the essence of social dining with delicious and comforting creations. From signature pizzas, pastas, salads and more, Vivre is a relaxed and family-friendly restaurant open for dinner daily.

The social hub of the hotel, and the perfect place for a coffee, light lunch or dinner and drinks with friends. La Terrasse serves beer, wine, a wide selection of spirits, cocktails, soft drinks and a variety of hot drinks. Food is served until 10:30 pm.

Whether you're a fitness enthusiast or just looking to stay active, our state-of-the-art facilities cater to all levels. State-of-the-art, well equipped, and inviting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  8,500 reviews

Customer review rating 4.5/5

David D. Couples - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sofitel London Gatwick Team

Customer review rating 5.0/5

Melanie W. Families - Confirmed reviews ALL

Dear Guest, Thank you for sharing your feedback and for choosing Sofitel London Gatwick. We are delighted to know you enjoyed a comfortable and welcoming stay. Providing a refined and enjoyable experience is central to our service philosophy, and it is a pleasure to know this resonated with you. We appreciate your recognition. We look forward to welcoming you back soon for another great stay. Warm Regards, Sofitel London Gatwick Team

Customer review rating 4.5/5

Hazel W. Couples - Confirmed reviews ALL

Dear Guest, Thank you for your lovely review. We are delighted to hear that you found your stay comfortable and that we met your expectations. We truly appreciate your feedback and hope to welcome you back to Sofitel London Gatwick again soon. Warm Regards, Sofitel London Gatwick Team

Customer review rating 4.0/5

Salvatore P. Business - Confirmed reviews ALL

Dear Guest, Thank you for your kind review. We are delighted to hear that you found the hotel clean, comfortable and well organised, and that everything went smoothly during your stay. We truly appreciate your feedback and hope to welcome you back to Sofitel London Gatwick again soon. Warm Regards, Sofitel London Gatwick Team

Customer review rating 4.0/5

M. M. Couples - Confirmed reviews ALL

Dear Guest, Thank you for your lovely review. We are delighted to hear that you enjoyed your comfortable stay, found your room lovely and appreciated the good shower and excellent restaurant. We truly appreciate your feedback and hope to welcome you back to Sofitel London Gatwick again soon. Warm Regards, Sofitel London Gatwick Team

Dear Guest, Thank you for sharing your feedback and for choosing Sofitel London Gatwick. We are delighted to know you enjoyed a comfortable and welcoming stay. Providing a refined and enjoyable experience is central to our service philosophy, and it is a pleasure to know this resonated with you. We appreciate your recognition. We look forward to welcoming you back soon for another great stay. Warm Regards, Sofitel London Gatwick Team

Customer review rating 4.5/5

Hazel W. Couples - Confirmed reviews ALL

Lovely and comfortabje

Dear Guest, Thank you for your lovely review. We are delighted to hear that you found your stay comfortable and that we met your expectations. We truly appreciate your feedback and hope to welcome you back to Sofitel London Gatwick again soon. Warm Regards, Sofitel London Gatwick Team

Customer review rating 4.0/5

Salvatore P. Business - Confirmed reviews ALL

Smooth without issues

Dear Guest, Thank you for your kind review. We are delighted to hear that you found the hotel clean, comfortable and well organised, and that everything went smoothly during your stay. We truly appreciate your feedback and hope to welcome you back to Sofitel London Gatwick again soon. Warm Regards, Sofitel London Gatwick Team

Customer review rating 4.0/5

M. M. Couples - Confirmed reviews ALL

Lovely room Good shower Excellent restaurant

Dear Guest, Thank you for your lovely review. We are delighted to hear that you enjoyed your comfortable stay, found your room lovely and appreciated the good shower and excellent restaurant. We truly appreciate your feedback and hope to welcome you back to Sofitel London Gatwick again soon. Warm Regards, Sofitel London Gatwick Team

Customer review rating 4.0/5

Derek S. Couples - Confirmed reviews ALL

Have stayed many times over the years mainly due to the lovely rooms and Vanda restaurant - have watched the bar service deteriorate over these years.

Dear Guest, Thank you for your continued loyalty to Sofitel London Gatwick over the years. We are pleased to hear that our rooms and Vanda restaurant remain highlights of your stays. However, we are disappointed to hear that you have noticed a decline in our bar service over time. We value feedback from returning guests, and your comments will be shared with our Food & Beverage management team for review. Thank you again for your honest feedback. We hope to continue welcoming you back and provide the consistently high standard of service you deserve. Warm Regards, Sofitel London Gatwick Team

Customer review rating 4.5/5

John D. Couples - Confirmed reviews ALL

Sofitel Gatwick is pleasant and good value for an overnight stop notwithstanding a little trimming from the usual Sofitel offering.

Dear Guest, Thank you for sharing your feedback. We are pleased to hear that you found Sofitel London Gatwick pleasant and good value for an overnight stay. Warm Regards, Sofitel London Gatwick Team

Customer review rating 5.0/5

Andrew G. Couples - Confirmed reviews ALL

Better experience than long term parking for early flight thats for sure. Very clean hotel. Nice restaurant and food. Cannot believe that you still have to pay the Gatwick airportvdrop off charge, £10, to enter and be dropped at the Sofitel, scandalous practice by Gatwick Airport authority. Sofitel, excellent 👍

Dear Guest, Thank you for your lovely review. We are delighted to hear that you found staying with us a better alternative to long-term parking before an early flight, and that you enjoyed the cleanliness of the hotel, our restaurant and the food. We appreciate your comments regarding the Gatwick Airport drop-off charge and understand your frustration with this additional cost. While this charge is set by the airport authority rather than the hotel, we value you sharing your experience. Thank you again for your kind words and recommendation. We hope to welcome you back to Sofitel London Gatwick again soon. Warm Regards, Sofitel London Gatwick Team

Customer review rating 5.0/5

Arthur G. Couples - Confirmed reviews ALL

Friendly check-in. Comfortable room. Quiet.

Dear Guest, Thank you for choosing Sofitel London Gatwick and for sharing your experience. We are delighted to know you found the check-in welcoming, the room comfortable, and the environment peaceful. Providing a relaxing and seamless stay is central to our service philosophy, and your feedback is truly encouraging for our team. We look forward to welcoming you back on your next visit. Warm Regards, Sofitel London Gatwick Team

Customer review rating 4.5/5

Dawn F. Couples - Confirmed reviews ALL

Comfortable, relaxed

Dear Guest, Thank you for sharing your experience. We are delighted to know your stay provided a comfortable and relaxed start to your holiday. Delivering a seamless and welcoming arrival is central to our service philosophy, and it is wonderful to hear this reflected in your visit. We appreciate you choosing us. We look forward to welcoming you back on your next journey. Warm Regards, Sofitel London Gatwick Team

Customer review rating 2.0/5

Sally K. Couples - Confirmed reviews ALL

Asked for a room that wasn’t near the mono rail due to the constant noise and was told it was overlooking Premier Inn and therefore not an issue, however the mono rail was directly below our room. Had dinner in Vivre, service extremely slow and food mediocre. We normally fly from Heathrow wherever possible and the Sofitel at T5 is a much better experience. Try to use Sofitel as Club Accor member but if we fly from Gatwick in the future we’ll be looking at other hotel options.

Dear Guest Thank you for your lovely review. We are delighted to hear that you found staying with us a better alternative to long-term parking before an early flight, and that you enjoyed the cleanliness of the hotel, our restaurant and the food. We appreciate your comments regarding the Gatwick Airport drop-off charge and understand your frustration with this additional cost. While this charge is set by the airport authority rather than the hotel, we value you sharing your experience. Thank you again for your kind words and recommendation. We hope to welcome you back to Sofitel London Gatwick again soon. Warm Regards, Sofitel London Gatwick Team

Customer review rating 5.0/5

Elizabeth C. Couples - Confirmed reviews ALL

Stayed a few times before an early morning flight. Love the Terrace bar area. Can be busy but lovely atmosphere.

Dear Guest, Thank you for choosing Sofitel London Gatwick for your pre-flight stay and for sharing such encouraging ratings. We are delighted to know your experience was smooth from arrival to departure, with particular satisfaction in cleanliness, WiFi, and the overall convenience. It is wonderful to see your high scores for our team and accommodation, as well as your recognition of value and sustainability efforts. We also appreciate your loyalty as an ALL member and are pleased your booking experience met expectations. We are grateful for your recommendation and look forward to welcoming you back for another comfortable and seamless stay. Warm Regards, Sofitel London Gatwick Team

Customer review rating 4.5/5

Jacqueline P. Couples - Confirmed reviews ALL

Lovely hotel minutes from terminal. Stayed here a few times and had the runway view room, Helpful and friendly staff. Will book again when flying from Gatwick. Did not have breakfast as early morning flight.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sofitel London Gatwick Team

Customer review rating 4.5/5

S V. Couples - Confirmed reviews ALL

Stayed overnight before an early flight from Gatwick.

Dear Guest, Thank you for choosing Sofitel London Gatwick for your pre-flight stay and for sharing such encouraging ratings. We are delighted to know your experience was smooth from arrival to departure, with particular satisfaction in cleanliness, WiFi, and the overall convenience. It is wonderful to see your high scores for our team and accommodation, as well as your recognition of value and sustainability efforts. We also appreciate your loyalty as an ALL member and are pleased your booking experience met expectations. We are grateful for your recommendation and look forward to welcoming you back for another comfortable and seamless stay. Warm Regards, Sofitel London Gatwick Team

Customer review rating 5.0/5

Debbie C. Families - Confirmed reviews ALL

Excellent thanks

Dear Guest, Thank you for sharing such positive feedback. We are delighted to know you found our accommodation clean, comfortable, and conveniently located. Providing a seamless and relaxing stay is central to our service philosophy, and your comments affirm our team’s efforts. We truly appreciate your recognition. We look forward to welcoming you back on your next visit. Warm Regards, Sofitel London Gatwick Team

Customer review rating 5.0/5

B J. F. Couples - Confirmed reviews ALL

Very enjoyable and ideal for travellers.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sofitel London Gatwick Team

Customer review rating 4.0/5

Julian R. Families - Confirmed reviews ALL

Very comfy bed and easy late checkin. Very convenient for the North Terminal ealy in the morning.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sofitel London Gatwick Team

Customer review rating 5.0/5

David S. Couples - Confirmed reviews ALL

Great service by friendly helpful staff

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sofitel London Gatwick Team

Customer review rating 4.5/5

Jackie P. Friends - Confirmed reviews ALL

Smooth check in great meal in the red

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sofitel London Gatwick Team

Customer review rating 5.0/5

Roger S. Couples - Confirmed reviews ALL

Efficiently dealt with.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sofitel London Gatwick Team

Customer review rating 5.0/5

Alicia C. Business - Confirmed reviews ALL

Clean, comfortable and super-convenient. The parking was easy too, will definitely stay again.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sofitel London Gatwick Team

Other web-users rate our hotel

  • 5,177 reviews 9.5/10 Location
  • 8,301 reviews 8.4/10 Room
  • 6,610 reviews 8.5/10 Service
  • 49 reviews 7.3/10 WiFi
  • 4,821 reviews 7.8/10 Comfort
  • 2,415 reviews 8.4/10 Cleanliness
  • 1,576 reviews 5/10 Value
  • 1,045 reviews 7.4/10 Breakfast

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