Sofitel London Gatwick 4 stars

Customer review rating (ALL Rating) 4.5/5 8,973 reviews

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North terminal, Gatwick Airport, West Sussex, RH6 0PH CRAWLEY, United Kingdom

Description

Hotel extras

  • PLANET 21 represents our commitment to sustainability.

  • All-day dining available from 4 restaurants and 2 bars

  • 11 purpose built meeting rooms catering up to 300 guests

  • Directed connected to Gatwick North Terminal via a 5 minutes covered walkway

  • Classic, Superior and Family Rooms including Club Lounge Access and Runway Views

Our accommodation(s)

Hotel location

Sofitel London Gatwick

North terminal, Gatwick Airport, West Sussex
RH6 0PH CRAWLEY
United Kingdom

GPS:51.161121, -0.176867

Telephone
Fax +44 1293 555037

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  8,973 reviews

TripAdvisor Rating  4.4/5  12,861 reviews

Certificate of excellence 2024

Such a shame.

TripAdvisor rating 1.0/5

LucyA1995 TripAdvisor review

3rd time staying with Sofitel Gatwick. ‘Guest of the Day’ was a lovely gesture as was the birthday gift in our room. The stay was great. However, I am so disappointed that my brand new car (that I collected in the dark post flight so was not able to perform a full inspection) was damaged and now requires paint. My car also tracks the journeys it does and the speeds it’s been driven, the driving speeds are questionable to say the least. Email sent to the hotel, awaiting a response.

Dear Lucy, Congratulations on being or Guest Of The Day - Happy Birthday to you also. Thank you for your review. As you are already aware that we have acknowledge and responded to your email about the below. As advise that we are currently looking into the matter and will update you accordingly. This matter is very serious and we will get back to you once Maple Company has gotten back to us. They have a strict procedure in place were they inspect all cars upon arrival with their technology before taking the car away from all guest. There drivers also have a bodycam camera as well as a tracker that is being monitored at all times. Once they have gone through the footage and there thorough investigation, we will contact with the information. Based on the information, we will advise you on the next step forward. Kindest regards,

Giving our trip a great start.

TripAdvisor rating 4.0/5

Adrian S TripAdvisor review

The hotel is extremely convenient to use for early morning departures from Gatwick or as used in the past, late night arrival. Using the car paking package is likewise very convenient. Very polite, friendly and easy check in service provided by Forough.

Customer review rating 5.0/5

Kathryn P. Couples - Confirmed reviews ALL

Great for an early flight. Easy to check in and out. Nice choice of restaurants. Clean and spacious rooms.

Thank you for taking the time out in leaving a review about your recent stay with us. Your feedback means a lot and will be passed on to the relevant department. Kind regards, Sofitel Gatwick Team

Customer review rating 4.0/5

Ana M. H. Couples - Confirmed reviews ALL

It was very convenient for us. The service was good,and good rooms.

Thank you for taking the time out in leaving a review about your recent stay with us. Your feedback means a lot and will be passed on to the relevant department. Kind regards, Sofitel Gatwick Team

Customer review rating 5.0/5

Gemma M. Couples - Confirmed reviews ALL

Lovely hotel would definitely stay again, having the tunnel to cross over to the airport in the morning was great, the rooms were lovely and modern, can't find a fault atall.

Thank you for taking the time out in leaving a review about your recent stay with us. Your feedback means a lot and will be passed on to the relevant department. Kind regards, Sofitel Gatwick Team

In partnership with TripAdvisor

Other web-users rate our hotel

  • 4,696 reviews 9.4/10 Location
  • 7,821 reviews 8.2/10 Room
  • 6,513 reviews 8.3/10 Service
  • 45 reviews 6/10 WiFi
  • 4,464 reviews 7.6/10 Comfort
  • 2,143 reviews 8.3/10 Cleanliness
  • 1,581 reviews 4.9/10 Value
  • 1,106 reviews 7.5/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.