Sofitel London Gatwick 4 stars

Customer review rating (ALL Rating) 4.5/5 9,015 reviews

Best price
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Sofitel London Gatwick - Image 1
Sofitel London Gatwick - Image 2
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North terminal, Gatwick Airport, West Sussex, RH6 0PH CRAWLEY, United Kingdom

Description

Hotel extras

  • Directly connected to Gatwick North Terminal via a 5-minute covered walkway

  • Convenient onsite parking available, ideal for guests flying from Gatwick or staying overnight

  • All-day dining available across 4 restaurants and 2 bars

  • 11 purpose-built meeting rooms catering for up to 300 guests

  • Classic, Superior and Family Rooms including Club Lounge Access and Runway Views

Our accommodation(s)

See availabilities

Room

CLASSIC ROOM - 2 Single Beds

Photo out of - CLASSIC ROOM - 2 Single Beds

23 SQM / 247 SQFT - Complimentary WIFI, 02 Single Sofitel MyBeds, Flat-screen TV, Fridge, Bathroom with walk-in shower, sustainable luxury bathroom amenities, and interconnecting rooms available on request.

Max. number of persons
2
Area
From 23 m² / 247 sq ft

Bedding

Twin bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Ice Machine
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Toilet with side and rear grab bars
  • Toilet seat 17”-19” above floor
  • Sink top 27”-34” above floor
  • Bathroom hook no higher than 48” above floor provided
  • Towel bar or rack no higher than 48” above floor provided
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Internet Facilities

  • Data port in room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Pay per view channel(s)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 32'/81 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 23 m² / 247 sq ft
  • Bedding 2 x Twin bed(s)
See availabilities

Accessible rooms feature wheelchair turning space, alarm cords, wheel-in shower, bathroom grab rails, accessible bed, wardrobe, mirror and writing facilities. Audible and visual or vibrating fire alarms on request or installed.

  • Views:

    Patio

Max. number of persons
2
Area
From 23 m² / 247 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Fridge
  • Ice Machine
  • Kettle

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Toilet with side and rear grab bars
  • Toilet seat 17”-19” above floor
  • Sink top 27”-34” above floor
  • Bathroom hook no higher than 48” above floor provided
  • Towel bar or rack no higher than 48” above floor provided
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Internet Facilities

  • Data port in room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Pay per view channel(s)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

23 SQM / 247 SQFT - Complimentary Wi-Fi, Sofitel MyBed, Chaise Lounge, Fridge, Walk-in shower, luxury bathroom amenities, still or sparkling water, 10% saving on all food and beverage, 1 Extra Bed possible for a child under 12 years on request.

Max. number of persons
3
Area
From 23 m² / 247 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Ice Machine
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Toilet with side and rear grab bars
  • Toilet seat 17”-19” above floor
  • Sink top 27”-34” above floor
  • Bathroom hook no higher than 48” above floor provided
  • Towel bar or rack no higher than 48” above floor provided
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Internet Facilities

  • Data port in room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Pay per view channel(s)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 32'/81 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

23 SQM \ 247 SQFT - Complimentary WIFI, 02 Single Sofitel MyBed, Flat-screen TV, Fridge, Walk in shower, sustainable luxury bathroom amenities, still and sparkling water, 10% saving on all food and beverage, interconnecting rooms available on request.

Max. number of persons
2
Area
From 23 m² / 247 sq ft

Bedding

Twin bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Ice Machine
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Toilet with side and rear grab bars
  • Toilet seat 17”-19” above floor
  • Sink top 27”-34” above floor
  • Bathroom hook no higher than 48” above floor provided
  • Towel bar or rack no higher than 48” above floor provided
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Internet Facilities

  • Data port in room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Pay per view channel(s)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 32'/81 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

23 SQM / 247 SQFT Magnificent Runway View, Complimentary WIFI, Sofitel MyBed, Fridge, Walk-in Shower, Sustainable luxury bathroom amenities, still and sparkling water. Extra bed possible for a child under 12 years under request.

Max. number of persons
3
Area
From 23 m² / 247 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Ice Machine
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Toilet with side and rear grab bars
  • Toilet seat 17”-19” above floor
  • Sink top 27”-34” above floor
  • Bathroom hook no higher than 48” above floor provided
  • Towel bar or rack no higher than 48” above floor provided
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Internet Facilities

  • Data port in room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Pay per view channel(s)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 32'/81 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Room with 1 double bed. Free WIFI, safe, coffee & tea making facilities and bathroom shower.

Max. number of persons
3
Area
From 23 m² / 247 sq ft

Bedding

Double bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Ice Machine
  • Illy coffee machine
  • Kettle
  • Mini bar with free soft drinks
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Toilet with side and rear grab bars
  • Toilet seat 17”-19” above floor
  • Sink top 27”-34” above floor
  • Bathroom hook no higher than 48” above floor provided
  • Towel bar or rack no higher than 48” above floor provided
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Internet Facilities

  • Data port in room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Pay per view channel(s)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 55'/140 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Room with 1 double bed. Free WIFI, safe, coffee & tea making facilities and bathroom with shower.

  • Views:

    Airport view

Max. number of persons
3
Area
From 23 m² / 247 sq ft

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Ice Machine
  • Illy coffee machine
  • Kettle
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Toilet with side and rear grab bars
  • Toilet seat 17”-19” above floor
  • Sink top 27”-34” above floor
  • Bathroom hook no higher than 48” above floor provided
  • Towel bar or rack no higher than 48” above floor provided
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Internet Facilities

  • Data port in room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Pay per view channel(s)
  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

36 SQM / 387 SQFT - 01 Queen, 02 Single Sofitel MyBeds and a Sofa Bed, Complimentary Wi-Fi, Fridge, Bathroom with shower over bath, Sustainable luxury bathroom amenities, Flat- screen TV and still or sparkling water.

Max. number of persons
5
Area
From 36 m² / 387 sq ft

Bedding

Queen size bed(s) x1

Twin bed(s) x1

Double sofa bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Fridge
  • Ice Machine
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Toilet with side and rear grab bars
  • Toilet seat 17”-19” above floor
  • Sink top 27”-34” above floor
  • Bathroom hook no higher than 48” above floor provided
  • Towel bar or rack no higher than 48” above floor provided
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Internet Facilities

  • Data port in room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Pay per view channel(s)
  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

52 SQM - Magnificient Room and Lounge, Walk-in shower, Sustainable luxury bathroom amenities, Nespresso machine and Minibar. Access to the 8th Floor Club Millesime Lounge offering drinks and canapes in the evenings and Continental Breakfast in the morning

  • Views:

    Airport view

Max. number of persons
3
Area
From 52 m² / 559 sq ft

Bedding

Double bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Ice Machine
  • Illy coffee machine
  • Kettle
  • Mini bar with free soft drinks
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Toilet with side and rear grab bars
  • Toilet seat 17”-19” above floor
  • Sink top 27”-34” above floor
  • Bathroom hook no higher than 48” above floor provided
  • Towel bar or rack no higher than 48” above floor provided
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Internet Facilities

  • Data port in room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Pay per view channel(s)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 55'/140 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Sofitel London Gatwick

North terminal, Gatwick Airport, West Sussex
RH6 0PH CRAWLEY
United Kingdom

GPS:51.161121, -0.176867

Telephone
Fax +44 1293 555037

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 518 rooms
  • 3 rooms for people with reduced mobility
  • 19 family rooms
  • 30 connecting rooms
  • 518 non-smoking rooms
  • 8 floors

Languages spoken at the hotel

  • Brazilian
  • German
  • English
  • Spanish
  • French
  • Italian
  • Japanese
  • Dutch
  • Polish
  • Portuguese

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundry / Valet Services Additional charge

Lounge

  • Executive Lounge
  • Waiting area or lounge

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line
  • High Speed internet Additional charge

Air conditioning

Desk equipment available

  • Plugs and converters available on desks

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Pets

Pets not allowed

Catering

2 Restaurants

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

14 Meeting rooms

Business Center

  • Business center with support staff

Well-being

Sofitel Fitness Centre

  • On site
  • On site
  • Indoor parking
  • Private
  • Parking opened 24/7
  • Max Limited Height: 2.2 m / 7.22 ft

  • Parking pricing: 44.31 € 38 GBP Per day
  • Parking for a month
  • Parking for a week

Services & equipment

  • Valet parking

Security

  • Well-lit parking
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking

Accessibility

  • Accessible parking

Vivre

Photo out of - Vivre

Savour the essence of social dining with delicious and comforting creations. From signature pizzas, pastas, salads and more, Vivre is a relaxed and family-friendly restaurant open for dinner daily.

Cooking style
Mediterranean
Chef name
Andy Smithers
Accessibility
Accessible service
RH6 0PH Crawley, United Kingdom
Telephone +44 2081293567070
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended

Savour the essence of social dining with delicious and comforting creations. From signature pizzas, pastas, salads and more, Vivre is a relaxed and family-friendly restaurant open for dinner daily.

The social hub of the hotel, and the perfect place for a coffee, light lunch or dinner and drinks with friends. La Terrasse serves beer, wine, a wide selection of spirits, cocktails, soft drinks and a variety of hot drinks. Food is served until 10:30 pm.

Whether you're a fitness enthusiast or just looking to stay active, our state-of-the-art facilities cater to all levels. State-of-the-art, well equipped, and inviting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  9,015 reviews

Customer review rating 5.0/5

David H. Couples - Confirmed reviews ALL

Dear Guest, Thank you for sharing your experience with us. We are delighted to know your stays have consistently been enjoyable and that our team’s welcome and care made a positive impression. It is wonderful to hear that you value the comfort of our executive floor and the warm hospitality extended by our colleagues. We are also pleased that the breakfast selection and attentive service contributed to a memorable visit. We appreciate your continued trust and look forward to welcoming you back for another seamless stay. Warm Regards, Sofitel London Gatwick Team

Customer review rating 5.0/5

Oliver T. Couples - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sofitel London Gatwick Team

Customer review rating 4.5/5

Saheli D. Couples - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sofitel London Gatwick Team

Customer review rating 5.0/5

Joanne B. Couples - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sofitel London Gatwick Team

Customer review rating 4.0/5

Linden S. Couples - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your experience. We are delighted to hear that you found the room comfortable and that our reception team made a positive impression. We are sorry to learn that your bar dining experience did not meet expectations. Our team strives to deliver consistently refined service, and we regret that this fell short during your visit. We appreciate your recognition of the overall quality and your balanced feedback. It is our hope to offer a seamless experience throughout your next stay. We look forward to welcoming you again soon. Warm Regards, Sofitel London Gatwick Team

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sofitel London Gatwick Team

Customer review rating 5.0/5

Joanne B. Couples - Confirmed reviews ALL

Great overnight stay.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sofitel London Gatwick Team

Customer review rating 4.0/5

Linden S. Couples - Confirmed reviews ALL

Room was really great thank you. All we could possibly want. Very comfortable. Lovely reception staff. Unfortunately went for bar meal as usual. The lovely manager was obviously having difficulty with new staff and the service was very poor. Good product though

Dear Guest, Thank you for taking the time to share your experience. We are delighted to hear that you found the room comfortable and that our reception team made a positive impression. We are sorry to learn that your bar dining experience did not meet expectations. Our team strives to deliver consistently refined service, and we regret that this fell short during your visit. We appreciate your recognition of the overall quality and your balanced feedback. It is our hope to offer a seamless experience throughout your next stay. We look forward to welcoming you again soon. Warm Regards, Sofitel London Gatwick Team

Customer review rating 5.0/5

Karen P. Couples - Confirmed reviews ALL

Everything good - lovely stay

Customer review rating 4.5/5

Andrew O. Couples - Confirmed reviews ALL

We needed a 1 night stay and location was great for either terminal as next to the transit system. Service was good throughout and superior room very comfortable

Dear Guest, Thank you for choosing Sofitel London Gatwick for your overnight stay and for sharing your feedback. We are delighted to hear that our location proved convenient and that you found the service attentive and the superior room comfortable. Providing a seamless and relaxing experience is central to our service philosophy, and it is a pleasure to know this aligned with your visit. We look forward to welcoming you back on a future journey. Warm Regards, Sofitel London Gatwick Team

Customer review rating 5.0/5

B S. Couples - Confirmed reviews ALL

Very comfortable room and bed. Very clean

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sofitel London Gatwick Team

Customer review rating 3.5/5

David A. Couples - Confirmed reviews ALL

It was average, bed was worn and had impressions in the mattress. Lunch club sandwich was very poor with dry reheated chicken and bacon.

Dear Guest, Thank you for sharing your feedback with us. We are sorry to learn that your experience fell short of expectations. We regret that the comfort of your room and the dining experience did not reflect the standards we strive to deliver. Cleanliness is a central focus for our team, and each room is prepared to exacting standards; we are sorry that we did not provide the level of cleanliness you should expect. We truly value your perspective, as it helps us uphold the high level of service our guests deserve. We hope to have the opportunity to better serve you on a future visit. Warm Regards, Sofitel London Gatwick Team

Customer review rating 5.0/5

Deborah C. Couples - Confirmed reviews ALL

The staff are friendly and efficient from the reception desk to the bar staff

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sofitel London Gatwick Team

Customer review rating 4.5/5

Lee G. Couples - Confirmed reviews ALL

We stay at this hotel quite a lot. As we live on the Isle of Man, we often need to stay overnight before flying off to sunnier climates, and it has become our go-to hotel when travelling. We usually try to book a suite, as the extra space makes it much easier to get ready and organise ourselves and our bags before an early flight. The location is excellent. It’s only a few minutes’ walk in the morning and you’re at the airport gate, and with the Gatwick Express, you can be in London in around 30 minutes. Sometimes, when we stay, we also eat at the Chinese restaurant on the ground floor, which is very good. Overall, it’s a great hotel with good service, clean rooms and reasonable prices. It does everything we need without breaking the bank, which is why we keep coming back.

Customer review rating 5.0/5

Basil C. Couples - Confirmed reviews ALL

Easy check-in, comfortable bed, great shower. Only downside was the empty body-lotion container in the bathroom!

Customer review rating 1.5/5

Julie M. Couples - Confirmed reviews ALL

We couldn’t through to Room Service, they hung up on us twice, then couldn’t get through to Reception so my husband had to go down to Reception to ask for room service and was told that they would call us. They did call us back and eventually got some room service, although they bought us an extra pizza that we didn’t order. This was rectified in the end. We also found a pair of men’s pants under the sink area. Unfortunately, we have booked and paid to stay again on the 5th September due to a late arrival and now feeling very apprehensive.

Customer review rating 5.0/5

Abdellah C. Families - Confirmed reviews ALL

The experiencr was great, Sofia has greated us and she was outstanding with her customer service.

Customer review rating 4.5/5

Ian W. Couples - Confirmed reviews ALL

Got to reception and the lady clearly understood her role, she was very polite and professional, check in complete in about 2 minutes

Customer review rating 4.5/5

Colin A. Couples - Confirmed reviews ALL

We had a lovely stay in the Sofitel prior to our flight out to Greece. Lovely room great service in the club Lounge. Top class

Customer review rating 5.0/5

Sophie T. Families - Confirmed reviews ALL

Nathan really went above and beyond to make our stay the best. He was so kind and patient. I left a review on trip advisor and wrote him a letter.

Customer review rating 5.0/5

Lesley C. Couples - Confirmed reviews ALL

As above. A really good start to our holiday.

Customer review rating 5.0/5

Jessica W. Couples - Confirmed reviews ALL

Firstly the location is perfect. It’s in walking distance to the terminal but it’s away from the hustle and bustle. The rooms we stayed in were lovely and nice and clean. The robes are super soft and the slippers are very comfortable. I was also very surprised by some lovely chocolates gifted by the hotel for my birthday. The complementary mini bar and lovely selection of tea and coffee is a lovely touch and it’s what makes me really like the Sofitel. You feel like you get what you pay for unlike many other airport hotels. My only slight complaint would be the bottom sheet on the beds. It’s more like a duvet and it makes the bed incredibly warm and also moves around if you are wriggly sleeper like myself.

Customer review rating 5.0/5

Andrea L. Friends - Confirmed reviews ALL

Good value and excellent accommodation near the airport

Customer review rating 4.5/5

Philip G. Couples - Confirmed reviews ALL

Great room with runway view at top of hotel. Lounge although small was very good and breakfast included in main restaurant. Value for money paid. Would definitely stay again.

Customer review rating 3.5/5

Katharine R. Families - Confirmed reviews ALL

The lady in the executive lounge was really lovely and made us feel very welcome, we'd had the complete opposite experience at the Sofitel at London Heathrow last year and this much reassured us that not all Sofitel's are terrible

Other web-users rate our hotel

  • 5,291 reviews 9.5/10 Location
  • 8,517 reviews 8.3/10 Room
  • 6,791 reviews 8.5/10 Service
  • 49 reviews 6.9/10 WiFi
  • 4,954 reviews 7.7/10 Comfort
  • 2,454 reviews 8.4/10 Cleanliness
  • 1,640 reviews 5/10 Value
  • 1,093 reviews 7.6/10 Breakfast

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