ibis London Sutton Point 3 stars

Customer review rating (ALL Rating) 4.3/5 571 reviews

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Description

Hotel extras

  • Limited Carpark (15 per night), Parking bays between 12 to 27

  • 200 meters from Sutton Train Station with 30 minutes links to Central London

  • Additional parking facilities at the train station

  • Central Sutton location with shopping, restaurants, and sightseeing nearby

  • Charlie's Corner Bar on site

Our accommodation(s)

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Room 1

Hotel location

ibis London Sutton Point

8 Sutton Plaza, Sutton Ct Road, Sutton
SM1 4FS LONDON
United Kingdom

GPS:51.36055, -0.19036

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

CHARLIES CORNER

Charlies corner is a place buzzing with life and music, relaxed enough for a coffee, sophisticated enough for a craft beer or anything else that takes your fancy.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  571 reviews

Customer review rating 3.5/5

Blanka K. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Hope L. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Darryll K. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Victoria O. Couples - Confirmed reviews ALL

Customer review rating 2.0/5

Tina C. Solo - Confirmed reviews ALL

Dear Tim, Thank you for your honest feedback. We are pleased to hear that you found our accommodation good and the location convenient. However, I sincerely apologise for the frustration you experienced regarding the tea and coffee replenishment policy. I understand your concern that the "go green" initiative, which allows guests to opt out of daily towel and linen changes, should not come at the cost of basic amenities like tea and coffee. It is unacceptable that you were not informed that these items would not be replenished unless you paid an extra £3. This does not reflect the spirit of the initiative, and we will review our communication and policy to ensure guests are properly informed. We hope to have the opportunity to welcome you back and provide a more transparent and satisfying experience. Warm regards, Tomasz Michalak Deputy General Manager

Other web-users rate our hotel

  • 494 reviews 9.1/10 Location
  • 770 reviews 7/10 Room
  • 654 reviews 8.8/10 Service
  • 13 reviews 8.5/10 WiFi
  • 417 reviews 7.2/10 Cleanliness
  • 207 reviews 7.1/10 Breakfast
  • 105 reviews 5/10 Food
  • 31 reviews 3.7/10 Bar

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