ibis London Sutton Point 3 stars

Customer review rating (ALL Rating) 4.4/5 660 reviews

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Description

Hotel extras

  • Limited Carpark (£8 per night), Parking bays between 12 to 27

  • 200 meters from Sutton Train Station with 30 minutes links to Central London

  • Additional parking facilities at the train station

  • Central Sutton location with shopping, restaurants, and sightseeing nearby

  • Charlie's Corner Bar on site

Our accommodation(s)

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Hotel location

ibis London Sutton Point

8 Sutton Plaza, Sutton Ct Road, Sutton
SM1 4FS LONDON
United Kingdom

GPS:51.36055, -0.19036

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

CHARLIES CORNER

Charlies corner is a place buzzing with life and music, relaxed enough for a coffee, sophisticated enough for a craft beer or anything else that takes your fancy.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  660 reviews

Location

Customer review rating 4.0/5

Michel V. Families - Confirmed reviews ALL

Overall good. Food and beverage average

Dear Michel V., We very much appreciate your comments regarding your stay at the ibis London Sutton Point. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saira CIELOSZYK General Manager

Good fit for purpose rooms, super close to train station

Customer review rating 4.0/5

Jonathan H. Solo - Confirmed reviews ALL

Room suited what I needed, not over the top flashy but simple, no fuss and uncomplicated. Lighting design in the rooms isn’t great though (rooms are quite dark). Any issues that occurred were sorted in a reasonable time frame. Great central Sutton location only a 2-3 minute walk to the train station connecting you to Central London. Clean and professional customer service. Overall would recommend.

Dear Jonathan H., We very much appreciate your comments regarding your stay at the ibis London Sutton Point. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saira CIELOSZYK General Manager

i was incorrectly charged

Customer review rating 0.5/5

Victoria Couples - Confirmed reviews ALL

no parking no support for disability charged incorrectly

Clean and quiet considering location!

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

You were changing booking systems so check in took longer than expected - around 10 minutes, the staff were apologetic and handled it with grace, but then as I was leaving for dinner in the evening they had identified that payment hadn't gone through - even though it showed up twice as pending on my bank statement , they wanted me to settle there and then but I had a train to catch, which I couldn't miss. This really should have been identified at the time, seeing as check in and not 45 minutes later. The rooms were a little cold and it was not possible to adjust the room temperature, it said 22 but it was more like 18.

Well located

Customer review rating 5.0/5

Gary J. Business - Confirmed reviews ALL

I use this hotel on a weekly basis

Dear Gary J., We very much appreciate your comments regarding your stay at the ibis London Sutton Point. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saira CIELOSZYK General Manager

Other web-users rate our hotel

  • 456 reviews 8.6/10 Location
  • 656 reviews 7.7/10 Room
  • 517 reviews 8.8/10 Service
  • 10 reviews 8.1/10 WiFi
  • 396 reviews 8.7/10 Cleanliness
  • 169 reviews 7.6/10 Breakfast
  • 28 reviews 5/10 Bar

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