ibis London Sutton Point Hotel 3 stars

Customer review rating 4.2/5 14 reviews

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Room 1

ibis London Sutton Point
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+ 15 Services

Hotel extras

  • 2 minutes' walk to Sutton Station with 30 minute connections to London

  • Charlie's Corner Bar on site

  • Central Sutton location with shopping, restaurants, and sightseeing nearby

  • 30 minutes to Gatwick Airport, 45 minutes to Heathrow Airport

  • On site car parking very limited and not guaranteed. Nearest Car Park is Sutton Train Station

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing Paying
Catering
  • Breakfast Paying
  • 1 Bar(s)
  • Snack & beverage machine

Hotel location

ibis London Sutton Point

8 Sutton Plaza
Sutton Ct Road
Sutton
SM1 4FS london
united kingdom

Tel: +4402045530610

Fax: (+44)9/999999

Check-in from 15h00

Check out up to 12h00

  • By plane

    GATWICK At 27km / 17 miles

  • By plane

    HEATHROW At 46km / 29 miles

  • By car

    M25 At 12km / 7 miles

  • By train

    SUTTON At 1km / 1 miles

GPS :51.36055, -0.19036

Our accommodation(s)

Our restaurants and bars

CHARLIES CORNER

Charlies corner is a place buzzing with life and music, relaxed enough for a coffee, sophisticated enough for a craft beer or anything else that takes your fancy.

CHARLIES CORNER

Charlies corner is a place buzzing with life and music, relaxed enough for a coffee, sophisticated enough for a craft beer or anything else that takes your fancy.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
ibis London Sutton Point

100% genuine reviews from our guests

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ALL Rating 4.2/5

14 reviews

Nice hotel, terrible bed..

Customer review rating 1.0/5

C. G. Business - 16/09/2021 Confirmed reviews ALL

The room and bar area was nice and the staff extremely friendly, the issue is the bed, the bed has a mattress topper around which the bottom sheet tucked, as you turn over in bed the bottom sheet become loose and wraps and creases around you which is uncomfortable and annoying, I had to remake the bed several times each night which severely disturbed my sleep.

Comfortable room, excellent breakfast

Customer review rating 4.5/5

Ses Couples - 13/09/2021 Confirmed reviews ALL

Enjoyed a restful night's sleep, comfortable bed, excellent power shower, very quiet room in hotel. The breakfast was excellent, lots of choice; cooked breakfast, cold meats and cheeses, fresh fruit cocktail and croissants ; We were greeted and helped by a delightful member of the kitchen team who was very welcoming.

Great team

Customer review rating 5.0/5

Robert Couples - 13/09/2021 Confirmed reviews ALL

Nice new clean hotel with nice touches like an early morning coffee machine. Staff very friendly and helpful.

Customer review rating 5.0/5

Anonymous Business - 13/09/2021 Confirmed reviews ALL

The place was perfectly positioned, 3 minutes from the terminal. The place was spotless and Paulo and his staff made such an effort to make me welcome. I would strongly recommend this hotel to anyone with an early flight from London City Airport

Excellent location very comfortable

Customer review rating 5.0/5

Alastair M. Couples - 11/09/2021 Confirmed reviews ALL

Very clean friendly staff enjoyable stay couldn't really fault it

Good location with limited parking

Customer review rating 4.0/5

Missberniep Families - 06/09/2021 Confirmed reviews ALL

Fairly easy to find but quite tricky to drop-off with red route and bus stop out the front. There is parking to the rear which is limited on a first come, first served basis - you cannot reserve parking. Great location with easy walking distance to many local restaurants. Public transport nearby also very good with both trains and buses a few minutes walk away. A fresh looking hotel with quite dark interiors, felt clean and covid safe. Room was comfortable, shower nice & hot, with a pretty decent breakfast!

Customer review rating 4.0/5

Lynfa V. Families - 05/09/2021 Confirmed reviews ALL

Very good unfortunately the first room I had toilet did not flush moved to a second smaller room which was satisfactory

Good location

Customer review rating 5.0/5

Rex T. Solo - 04/09/2021 Confirmed reviews ALL

Staff all really nice, because of I arrived a bit early, but they help me check is it have room can stay already, and location is rally good, downstairs turn left wall 2mins then can go to train station, and also the main street also near, cross the road can go to Morrison to but food or go little bit far to Asda.

Handy location

Customer review rating 3.5/5

Anonymous Families - 03/09/2021 Confirmed reviews ALL

Stayed for 3 days …..no cleaning or rubbish removal during my stay . On returning one evening no security at entrance ….able to go to room 3rd floor without using card prior to opening bedroom door…. No ‘ top up’ of cups or complimentary coffee/milk etc

Dear Ruth Thank you for taking the time to tell us about your experience at the ibis London Sutton Point. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jayne Riley General Manager

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