Name: ibis London Sutton Point | Hotel London | ALL - ALL
Address: 8 Sutton Plaza, Sutton Ct Road, Sutton, LONDON, SM1 4FS, GB
Telephone: +442045530610
Rating: 4.3

ibis London Sutton Point

Vibrant economy hotel, open to everyone

The ibis London Sutton Point is perfectly located in the heart of Sutton, Surrey. Designed with comfort and enjoyment at its heart, guests can enjoy new Plaza concept bedrooms, which have been considerately designed by FGMF architects. With everything you need to enjoy a comfortable stay, you are sure to feel at home from the moment you arrive. Guests are also welcome to relax in Charlie s Corner, a cosy yet sophisticated spot perfect for enjoying a morning coffee or craft beer and music in the evening.

This new ibis hotel is just 12 miles from Central London, with connecting trains from Sutton Station in just 30 minutes. It's also just 30 minutes' drive to Gatwick Airport, and 45 to Heathrow, making it an ideal choice for a short stopover. During your stay, enjoy the best of Sutton right on your doorstep. Many of the area's best restaurants, bars, and shops are a short walk from the ibis Sutton Point. Or enjoy Surrey Hills Area of Outstanding Natural Beauty, just 11 miles away.

Welcome to Ibis London Sutton Point, whether you are visiting for business or looking to enjoy some downtime myself and my team will do everything we can to make you feel at home, we look forward to welcoming you soon

Claire Barrowclough, Hotel Management

Hotel extras

Limited Carpark (15 per night), Parking bays between 12 to 27
200 meters from Sutton Train Station with 30 minutes links to Central London
Additional parking facilities at the train station
Central Sutton location with shopping, restaurants, and sightseeing nearby
Charlie's Corner Bar on site

Our accommodation(s)

Room

Standard Room with double bed

2 pers. max
19 m² / 204 sq ft

Bedding 1 x Double bed(s)

See availabilities

Room

Standard Room with 2 single beds

2 pers. max
19 m² / 204 sq ft

Bedding 2 x Single bed(s)

See availabilities

Room

Family Room

3 pers. max
22 m² / 236 sq ft

Bedding 1 x Single sofa bed(s) and 1 x Double bed(s)

See availabilities

Room

Accessible Double room

2 pers. max
22 m² / 236 sq ft

Bedding 1 x Double bed(s)
Accessible room

See availabilities

Room

Accessible Twin room

2 pers. max

Bedding 2 x Single bed(s)
Accessible room

See availabilities

Room

Accessible Double room

2 pers. max
22 m² / 236 sq ft

Bedding 1 x Double bed(s)
Accessible room

See availabilities

Room

Accessible Twin room

2 pers. max

Bedding 2 x Single bed(s)
Accessible room

See availabilities

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Hotel location

ibis London Sutton Point

8 Sutton Plaza, Sutton Ct Road, Sutton
SM1 4FS LONDON
United Kingdom

GPS:51.36055, -0.19036

+44 20 4553 0610

+44 9999999

Railway station
Highway exit

SUTTON

Railway station

Access: 1.61 km / 1 mi 5 min walk / 1 min drive

M25

Highway exit

Access: 12.39 km / 7.7 mi 16 min drive

Hampton Court Palace

Tourist attraction

Chessington World of Adventures

Amusement park

Thorpe Park

Amusement park

Epsom Downs Racecourse

Other attractions

Hobbledown Farm

Zoo

Buckingham Palace

Tourist attraction

Howell Hill Nature Reserve

Wood/forest

Oaks Park

Park

Nonsuch Park - Public Park

Park

Sutton High Street

Shopping district

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Car park
Pets welcome
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
100% Non Smoking Property
Room service

CHARLIES CORNER

Charlies corner is a place buzzing with life and music, relaxed enough for a coffee, sophisticated enough for a craft beer or anything else that takes your fancy.

CHARLIES CORNER

Charlies corner is a place buzzing with life and music, relaxed enough for a coffee, sophisticated enough for a craft beer or anything else that takes your fancy.

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5 526 reviews

Agnes M. Solo - 1/27/2026 Confirmed reviews ALL

The room was quiet, but cold.

Snowdon T. Families - 1/16/2026 Confirmed reviews ALL

The disabled room was very basic and not what we are used to staying at ibis. The shower got water all over the place. My card was charged for a no show for a booking I had cancelled within the free cancellation time period. Although this was rectified it caused me a little distress.

Dear Mr Snowdon, Thank you for staying with us and for sharing your feedback and 7/10 score. We appreciate you taking the time to detail your experience. We sincerely apologise for the series of shortcomings you encountered. We regret that the room assignment did not meet your expectations; while we sometimes allocate accessible rooms based on availability, we apologise if this felt like a downgrade and for the practical issue with the shower. We are also very sorry for the billing error related to your cancelled booking, and for the distress this caused, even though it was subsequently rectified. Please be assured these points have been flagged with our front desk and housekeeping teams for review. We are grateful for your satisfactory rating and hope for the opportunity to provide a more seamless and comfortable stay in the future. Warm regards, Tomasz Michalak Deputy General Manager

Peter B. Couples - 1/13/2026 Confirmed reviews ALL

A cheap foam mattress in a soulless energy-sapping space. Scalding hot water from a very stiff tap and heating that only works by getting Reception to switch it on. Overall, some way short of Premier Inn or Travel Lodge standard.

Dear Peter, Thank you for your candid feedback. We are truly sorry to learn that your recent stay fell so far short of the standards you expected from our brand, and we appreciate you detailing the specific issues you encountered. Please accept our sincere apologies for the significant shortcomings you experienced. We regret that the comfort of the mattress, the functionality of the tap, and the operation of the heating did not meet your needs or our own standards. Your feedback regarding these core aspects of the room is being escalated directly to our management and maintenance teams for immediate review and action. It is disheartening to read that you feel the brand has been devalued, as we strive to offer consistent, quality accommodation. We take your comparative comments seriously and will use them as a catalyst for re-examining our offerings. We hope you might reconsider and allow us a future opportunity to restore your faith in our service. Warm regards, Tomasz Michalak Deputy General Manager

Carolyn F. Families - 1/11/2026 Confirmed reviews ALL

Location and room were just fine. The stay got off to an annoying start when Clarence said I needed to leave a 5 star review before he would provide me an early check in.

Dear Carolyn, Thank you for staying with us and for sharing your honest feedback. We are pleased to hear you found our location great and your room satisfactory. However, please accept our sincere and unreserved apologies for the unacceptable and pushy behaviour you experienced regarding the early check-in request. This conduct is strictly against our policies and values. Providing excellent service should never be conditional upon a review. We have addressed this serious matter directly with the staff member involved and our front desk team to ensure it is never repeated. We truly appreciate you bringing this to our attention. We hope you might consider staying with us again, where we would strive to provide a service that is both helpful and respectful. Warm regards, Tomasz Michalak Deputy General Manager

Katherine O. Families - 1/8/2026 Confirmed reviews ALL

Very nice and modern room , very comfortable beds and pillows

Dear Katherine, Thank you for staying at Ibis London Sutton Point and for sharing your wonderful feedback and 9/10 score with us. We are delighted to hear that you enjoyed your very nice and modern room and found the beds and pillows very comfortable. It is always our goal to provide a restful and pleasant environment for our guests. We truly appreciate your high rating and hope to have the pleasure of welcoming you back for another excellent stay in the future. Warm regards, Tomasz Michalak Deputy General Manager