ibis London Sutton Point 3 stars

Customer review rating (ALL Rating) 4.3/5 523 reviews

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Description

Hotel extras

  • Limited Carpark (15 per night), Parking bays between 12 to 27

  • 200 meters from Sutton Train Station with 30 minutes links to Central London

  • Additional parking facilities at the train station

  • Central Sutton location with shopping, restaurants, and sightseeing nearby

  • Charlie's Corner Bar on site

Our accommodation(s)

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Hotel location

ibis London Sutton Point

8 Sutton Plaza, Sutton Ct Road, Sutton
SM1 4FS LONDON
United Kingdom

GPS:51.36055, -0.19036

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

CHARLIES CORNER

Charlies corner is a place buzzing with life and music, relaxed enough for a coffee, sophisticated enough for a craft beer or anything else that takes your fancy.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  523 reviews

Customer review rating 2.0/5

John H. Families - Confirmed reviews ALL

Breakfast was good on Saturday morning but poor on Sunday& Monday, only bacon on Saturday morning. Monday morning was an utter disgrace, there was hardly any food available for breakfast.

Dear John, Thank you for your honest feedback. I am truly sorry that your breakfast experience was so inconsistent and disappointing. Please accept my apologies that breakfast was good on Saturday but poor on Sunday and Monday, with only bacon available on Saturday and hardly any food on Monday morning. This is completely unacceptable, and we will address this urgently with our kitchen team to ensure consistent quality and availability every day of the week. Your 4/10 score reflects a serious failure on our part. We hope to have the opportunity to welcome you back and provide the reliable, high-quality breakfast you should always expect. Sincerely, Tomasz Michalak Deputy General Manager

Customer review rating 4.5/5

Neil G. Solo - Confirmed reviews ALL

Very helpful staff. Hotel is very modern and exceeds expectations

Dear Neil, Thank you for your wonderful feedback and fantastic 9/10 score. We are absolutely delighted to hear that you found our location great, our staff very helpful, and our hotel very modern, exceeding your expectations. Your kind words mean a great deal to our entire team. We look forward to welcoming you back for another excellent stay. Warm regards, Tomasz Michalak

Customer review rating 5.0/5

Rachael M. Friends - Confirmed reviews ALL

helpful staff, luxury room and facilities

Dear Rachael, Thank you for your perfect 10/10 review and for sharing such lovely feedback. We are absolutely delighted to hear that you found the beds and room very good, the staff helpful, and the room and facilities luxurious. Your kind words mean a great deal to our entire team. We look forward to welcoming you back for another excellent stay. Warm regards, Tomasz Michalak Deputy General Manager

Customer review rating 5.0/5

Eamonn L. Families - Confirmed reviews ALL

Clean rooms lovery staff and a stones throw from the town

Dear Eamonn, Thank you for your perfect 10/10 review and for sharing such lovely feedback. We are absolutely delighted to hear that you found our hotel a lovely place, with clean rooms, lovely staff, and a location just a stone's throw from the town. Your kind words mean a great deal to our entire team. We look forward to welcoming you back for another excellent stay. Warm regards, Tomasz Michalak Deputy General Manager

Customer review rating 5.0/5

David T. Couples - Confirmed reviews ALL

We have stayed many times since Christmas as my wife is undergoing treatment at the Royal Marsden. The staff are very welcoming and friendly at all times, the breakfast is lovely. Good mix of what everyone likes. Rooms are spacious and clean. The adagio apartments are very good. Lovely space to relax in after a long drive down. Staff to point out Jasmin and Clarence. They are excellent at their job and nothing we ask is never a problem.

Dear David, Thank you for your perfect 10/10 review and for sharing such heartfelt feedback. We are truly honoured that you have chosen to stay with us many times since Christmas while your wife undergoes treatment at the Royal Marsden. It means a great deal to us that during such a difficult time, you find our hotel to be a welcoming and comfortable place to relax after your long drives. We are delighted to hear that our staff have always been welcoming and friendly, that you enjoy the breakfast, and that the Adagio apartments provide a lovely space to unwind. Your special mention of Jasmin and Clarence is greatly appreciated – they are indeed excellent at their jobs, and we will be sure to pass on your kind words to them. We wish your wife all the best with her treatment, and we look forward to welcoming you both back whenever you need us. Warm regards, Tomasz Michalak Deputy General Manager

Other web-users rate our hotel

  • 453 reviews 8.6/10 Location
  • 723 reviews 7.2/10 Room
  • 643 reviews 8.9/10 Service
  • 10 reviews 6.5/10 WiFi
  • 412 reviews 8.2/10 Cleanliness
  • 183 reviews 7.7/10 Breakfast
  • 156 reviews 8.6/10 Vibe
  • 86 reviews 5.4/10 Food

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