ibis London Sutton Point

Customer review rating (ALL Rating) 4.4/5 770 reviews

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Description

Hotel extras

  • Limited Carpark (£8 per night), Parking bays between 12 to 27

  • 200 meters from Sutton Train Station with 30 minutes links to Central London

  • Additional parking facilities at the train station

  • Central Sutton location with shopping, restaurants, and sightseeing nearby

  • Charlie's Corner Bar on site

Our accommodation(s)

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Hotel location

ibis London Sutton Point

8 Sutton Plaza, Sutton Ct Road, Sutton
SM1 4FS LONDON
United Kingdom

GPS:51.36055, -0.19036

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

CHARLIES CORNER

Charlies corner is a place buzzing with life and music, relaxed enough for a coffee, sophisticated enough for a craft beer or anything else that takes your fancy.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  770 reviews

Great place for downtime

Customer review rating 5.0/5

Sharon Couples - Confirmed reviews ALL

Danielle's customer service skills are outstanding. She greeted us with a beautiful smile and provided lots of useful information for our stay. The room was bright and spacious and we both felt very well rested the next morning. Breakfast was great! Will definitely keep coming back. Thank you.

Dear SHARON L., We very much appreciate your comments regarding your stay at the ibis London Sutton Point. It is always a pleasure to receive positive feedback. I will share your comments with our team, and particularly with Danielle. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saira CIELOSZYK General Manager

Looks better than it is

Customer review rating 2.0/5

Matthew W. Solo - Confirmed reviews ALL

While the hotel is well presented and the staff are very friendly, there are a number of reasons I never wish to return. The car park has a number of big concrete pillars rendering most of its few spaces both too small and hazardous to wing mirrors. The signage is also confusing. Park elsewhere. The nearby station car park is a good price for a single night stay and also has a usable pair of charging points. Once inside it becomes clear the decor is more style than substance. Corridors are stuffy and low-ceilinged. The room presents itself much better initially, but overly soft pillows led to an uncomfortable experience. The sound of flowing water through pipework was constant, along with a flashing light from a sensor in the ceiling and this combination plus the noise of the air conditioning to keep the room cool enough (it was far too windy to open the window) meant I slept very poorly. Breakfast was pleasant enough but not really very coherent either on the English or Continental side of things. Nice croissants.

Good stay

Customer review rating 5.0/5

Mohamed B. Couples - Confirmed reviews ALL

Very comfortable

Dear MUHAMMAD B., We very much appreciate your comments regarding your stay at the ibis London Sutton Point. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saira CIELOSZYK General Manager

Well located for me

Customer review rating 4.0/5

Janette L. Families - Confirmed reviews ALL

Hotel was clean with basic facilities which included everything we needed.

Overnight Stay

Customer review rating 4.0/5

T Families - Confirmed reviews ALL

Comfortable and quiet. Appreciate tea and coffee making facilities and toiletries. Shower head and hose was a little leaky

Dear TONI H., We very much appreciate your comments regarding your stay at the ibis London Sutton Point. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We apologise for the maintenance issue you have reported. Please be assured that this has been passed on to our Technical Maintenance Team who will ensure that this is resolved for the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saira CIELOSZYK General Manager

Other web-users rate our hotel

  • 524 reviews 8.3/10 Location
  • 746 reviews 7.7/10 Room
  • 583 reviews 8.4/10 Service
  • 14 reviews 6.9/10 WiFi
  • 426 reviews 8.7/10 Cleanliness
  • 198 reviews 7.5/10 Breakfast
  • 194 reviews 9.2/10 Vibe
  • 81 reviews 5.2/10 Food

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