Novotel London Wembley 4 stars

Customer review rating (ALL Rating) 4.4/5 1,396 reviews

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Description

Hotel extras

  • Minutes walking distance to Wembley Stadium, Ovo Arena and Troubadour Wembley Park Theatre

  • Next to Wembley Park Tube Station with the Jubilee and Metropolitan lines

  • Shopping at the LDO (London Designer Outlet). Discount available for hotel guests

  • 235 recently renovated rooms. Connecting & accessible rooms available. Secured car park

  • Family Friendly Bar & Kitchen

Our accommodation(s)

Hotel location

Novotel London Wembley

5 Olympic Way, Wembley
HA9 0NP LONDON
United Kingdom

GPS:51.56129, -0.279293

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,396 reviews

Customer review rating 5.0/5

James C. Families - Confirmed reviews ALL

Ideally situated for our trip and what we had planned tube station nearby which was great

Customer review rating 1.5/5

Sally S. Couples - Confirmed reviews ALL

There was no hand wash left in the bottle on the wall near the sink, unfortunately we got back late to the room on the evening so didn’t report it as it was approximately 11pm which was too late. The reading lights at the side of the bed, one was broken and didn’t work at all, the other wasn’t working fully and was extremely dim. I waited 10 minutes at breakfast for a small plate as there was none left to put fruit on after asking three members of staff, two were stood having a chat near a coffee machine while I waited. Went to get to get fruit and there was none left, this was only two hours into breakfast service.

Customer review rating 4.0/5

Tom R. Families - Confirmed reviews ALL

I stay here a couple of times a year. It's the best hotel in the area.

Dear Tom R., We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pradeepa Ettikkan Reception Supervisor Novotel London Wembley

Customer review rating 4.0/5

Sean W. Families - Confirmed reviews ALL

A woman was knocked out of the revolving door and hit her head and shoulder. She was 77 years old. Staff were friendly and tried to help but lacked in any first aid training. Also some were uncertain about the location of a defib machine (you have 2 behind reception).Asked for some cushions to try and make her comfy whilst awaiting the ambulance and was originally told you only had 1. Definitely need to focus more on first aid training.

Customer review rating 4.5/5

Gary L. Solo - Confirmed reviews ALL

This was amazingly calm and prodigal with no issues at all.. room was well equipped and modern. I felt safe and comfortable during the stay with parking underground.. relaxing actually, loved it ! Thank you Novotel Wembley!

Dear Gary L., We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pradeepa Ettikkan Reception Supervisor Novotel London Wembley

Other web-users rate our hotel

  • 1,345 reviews 9.4/10 Location
  • 1,563 reviews 7.7/10 Room
  • 1,576 reviews 8.9/10 Service
  • 38 reviews 4.5/10 WiFi
  • 704 reviews 7.3/10 Cleanliness
  • 627 reviews 7.8/10 Breakfast
  • 332 reviews 5.5/10 Amenities
  • 306 reviews 5.5/10 Value

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