Novotel London Wembley Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 9,052 reviews

ALLSAFE approved hotel

Novotel London Wembley
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+ 21 Services

Hotel extras

  • 3 dedicated meeting rooms accommodating up to 120 guests

  • Elements Restaurant offers a choice of international cuisine

  • On-site leisure facilities, including a purpose-built gym

  • Ideal location next to Wembley Stadium

  • Nearby transport links include Wembley Park Tube Station

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel London Wembley

5 Olympic Way
Wembley
HA9 0NP london
united kingdom

Fax: (+44)208/0691210

Check-in from 15h00

Check out up to 12h00

  • TFL:  18,93,92,182,297 Wembley Park

  • UNDERGROUND:  Metropolitan Wembley Park

  • By plane

    CITY AIRPORT At 25km / 15.53 miles

  • By plane

    HEATHROW At 22km / 13.67 miles

  • By plane

    LONDON HEATHROW At 20.12km / 12.5 miles

  • By plane

    LUTON At 26km / 16.16 miles

  • By plane

    LUTON AIRPORT At 48.28km / 30 miles

  • By plane

    STANDSTED At 40km / 24.85 miles

  • By train

    WEMBLEY STADIUM At 1.13km / 0.7 miles

GPS:51.56129, -0.279293

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

RESTAURANT

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 115

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 90 people

Find out more

Our guest reviews for
Novotel London Wembley

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

9,052 reviews

TripAdvisor Rating 4.5/5

1,815 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Great hotel!!!

Customer review rating 5.0/5

Aamar M. Friends - 16/01/2022 Confirmed reviews ALL

Perfect every time. Good location good customer services Good breakfast Well thought about menu Good sleep No complaints

Dear Aamar M., We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Razvan Ionescu Hotel Operations Manager

Good stay

Customer review rating 4.5/5

Sergio Solo - 13/01/2022 Confirmed reviews ALL

A lovely stay like always

Dear Sergio S., We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Razvan Ionescu Hotel Operations Manager

Convenient and good value

Customer review rating 5.0/5

Anonymous Friends - 12/01/2022 Confirmed reviews ALL

All went smoothly

Dear Lynda G., We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Razvan Ionescu Hotel Operations Manager

Spacious, stylish & comfortable room in a conveninent location

Customer review rating 4.5/5

R P. Families - 11/01/2022 Confirmed reviews ALL

We had a great stay a Novotel Wembley. The room was large enough to comfortably sleep a family of four. We were able to park in the hotel car park and get into Central London easily. The the breakfast was good, staff were helpful and friendly and it was good value. There were some minor cosmetic defects in the room (carpet stain, cracked tiles) as one might expect in a room that has seen busy use, but other than that I can't really fault it.

Dear Rhys P., We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Razvan Ionescu Hotel Operations Manager

Smooth stay

Customer review rating 5.0/5

Crisilda L. Families - 10/01/2022 Confirmed reviews ALL

Very good hotel, the staff was very polite and welcoming.

Dear Crisilda L., We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Razvan Ionescu Hotel Operations Manager

Well locate

Customer review rating 4.0/5

Maysoon Families - 10/01/2022 Confirmed reviews ALL

D,, clean, helpfull reception, but limited options in breakfast for such a hotel

Dear Maysoon A., We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Razvan Ionescu Hotel Operations Manager

GREAT PLACE

Customer review rating 5.0/5

Isaac M. Families - 09/01/2022 Confirmed reviews ALL

A NICE PLACE FOR QUICK GETAWAY

Dear Isaac M., We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Razvan Ionescu Operations Manager

Excellent location, Great value for money & professional helpful staff

TripAdvisor rating 5.0/5

yawee_99 08/01/2022 TripAdvisor review

Loved the stay. Great representation of the Accor brand. Location was excellent. Price paid was good value. Every single staff we interacted with were professional and helpful. Will definitely stay again.

Dear Yawee_99, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Razvan Ionescu

Great stay

Customer review rating 5.0/5

Mrs.margaret E. Couples - 05/01/2022 Confirmed reviews ALL

We had a lovely stay at Novotel Wembley for New Year.The staff are very efficient & extremely helpful.We have stayed here several times & look forward to our next stay.

Dear Margaret E., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Razvan Ionescu Hotel Operations Manager

Well rounded stag

Customer review rating 4.0/5

Joshua Couples - 04/01/2022 Confirmed reviews ALL

It was a good stay and your staff were very helpful and attentive especially keke or kiki sorry about the spelling, You’re lucky to have someone that dedicated as a staff

Dear Joshua O., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Razvan Ionescu Hotel Operations Manager

Fabulous location and brilliant customer service.

Customer review rating 5.0/5

Molly Families - 02/01/2022 Confirmed reviews ALL

Our great experience began a couple of days before our stay. I contacted the hotel about putting a travel cot in our room and we had a response within a few minutes. When we arrived our room was brilliant with a view of Wembley and the cot set up. The location is fantastic and just a short walk up to the stadium. When we left, the staff made so much of our little boy and gave him a balloon and just made us feel at home. We will be visiting this hotel again! It was fantastic.

Dear Molly P., We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Razvan Ionescu Hotel Operations Manager
Customer review rating 5.0/5

Sotiris Families - 02/01/2022 Confirmed reviews ALL

Very good hotel and restaurant and location

Dear Sotiris P., We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Razvan Ionescu Hotel Operations Manager

Fab stay

Customer review rating 4.0/5

Coalition O. C. Couples - 01/01/2022 Confirmed reviews ALL

Really nice stay again.

Dear Tony F., We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Razvan Ionescu Hotel Operations Manager

Well located, comfortable and clean rooms

Customer review rating 4.0/5

Travelling W. K. Families - 31/12/2021 Confirmed reviews ALL

Hotel is very conveniently located in Wembley Park, rooms are clean and comfortable, quite spacious. Didn't like that there was no lock on the bathroom door.

Dear Safah Shadab D., We very much appreciate your comments regarding your stay at the Novotel London Wembley. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Razvan Ionescu Hotel Operations Manager

Great stay

Customer review rating 4.5/5

Graham A. Families - 30/12/2021 Confirmed reviews ALL

Simple experience with everything on the doorstep for a 3 day shopping trip in the city, easy rail access (zone 1-6 tube pass) gives city wide access @ £13 per adult

Dear Graham A., We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Razvan Ionescu Hotel Operations Manager

Great hotel with parking not far from M1 with tube opposite

Customer review rating 4.5/5

Manj Families - 30/12/2021 Confirmed reviews ALL

Limited parking but great if you get a spot... tube a couple hundred of yards away and wembley outlet approx 500 yards away

Dear Manoj D., We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Razvan Ionescu Hotel Operations Manager

Well located

Customer review rating 4.5/5

David Families - 29/12/2021 Confirmed reviews ALL

It was a good stay, useful point to base trips to parents and London

Dear David G., We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Razvan Ionescu Hotel Operations Manager

Stay to forget and never again Novotel, Wembley

Customer review rating 0.5/5

Karthik Couples - 27/12/2021 Confirmed reviews ALL

Checked in upon arrival and walked into the room which was for intents and purposes not cleaned, just made up. Bits and pieces of rubbish and trash all over the floor. Phoned the reception for a change of room, had to wait a further 30-45 minutes for another room. When we got to the room, the issues in the room felt never ending. Toilet door did not close, for a 2 people stay how can anyone expect to use the toilet? The shower head holder was broken and did not hold in place. Fridge did not cool. Just one set of towels even though they made the room up for 2 people. I spoke to the front desk about all the things and they said nothing could be done until the next morning and didn’t even offer another room. At this point we were tired and just went to spend the night in a room with all these issues. Next morning came down for breakfast and no one attended the table for 30 minutes and the coffee machine was broken. And by the time someone came to the table to attend it was almost 11AM, which is when the breakfast closed. Since it was such a forgettable evening and morning. We decided to check out and not stay the second night. So I went on to report all the issues to the front desk, asked them to accompany me to the room so they would see the issues and that I wasn’t making them up. For which the front desk manager assured it wasn’t needed and all the issues would be conveyed to the Front Office Manager. And now I’ve been exchanging emails with the FO manager for a week regarding refund on the second night’s stay for a week and he’s asking me photo evidence of all the things I reported. This is quite unbelievable! I wasn’t expecting to hold on photo evidence of these things, since I already offered to goto the room in person and report the issues. In all it has been a forgettable experience and I’m still having to explain myself over and over to get a refund for the second night of stay.

Good stay

Customer review rating 5.0/5

Lucian M. Families - 23/12/2021 Confirmed reviews ALL

A very pleasant stay.

Dear Andu-Lucian M., We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Razvan Ionescu Hotel Operations Manager

Another great stay at the Novotel Wembley

TripAdvisor rating 5.0/5

delighted60 13/11/2021 TripAdvisor review

Hotel very clean and Covid procedures aware. The two female reception staff on arrival were excellent and took care in allocating me a room. Attentive reception staff on checking out. Great breakfast choice and prompt service, room was warm, sunny and spotlessly clean. Felt safe and well looked after and will definitely stay here again. Only minus point were the lifts - one was broken and has been so for some time I was told, the other always goes to Floor 8 before coming back down to lower floors. A bit annoying and inconvenient at busy times. I'll be back!!

Dear delighted60, We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Razvan Ionescu Hotel Operations Manager

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