Novotel London Wembley 4 stars

Customer review rating (ALL Rating) 4.3/5 1,143 reviews

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5 Olympic Way, Wembley, HA9 0NP LONDON, United Kingdom

Description

Hotel extras

The Novotel London Wembley is in the heart of Wembley. The hotel features all the modern facilities required for your business or leisure stay including: 24hr fitness suite, 2 meeting rooms, Restaurant and Bar.

Our accommodation(s)

Hotel location

Novotel London Wembley

5 Olympic Way, Wembley
HA9 0NP LONDON
United Kingdom

GPS:51.56129, -0.279293

Telephone
Fax +44 20 8069 1210

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,143 reviews

TripAdvisor Rating  4.5/5  1,946 reviews

Certificate of excellence 2024

Overall good stay

Customer review rating 4.0/5

Sindy C. Business - Confirmed reviews ALL

We had breakfast around 8am, only a few watermelon slices on the tray, refilled about an hour later. Used dining tables were not cleaned right away.

Dear Sindy, We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Troye Fernandes Reception Supervisor Novotel London Wembley

I wasn’t impressed and must say a bit disappointed

Customer review rating 3.5/5

Sam S. Families - Confirmed reviews ALL

The location of the property is fantastic, reception staff are very friendly and helpful, however the room wasn’t inspected prior arrival as bin was left on the top of the desk unlined.

Dear Sam, Thank you for taking the time to tell us about your experience at the Novotel London Wembley. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel London Wembley, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Troye Fernandes Reception Supervisor Novotel London Wembley

Loved Location

Customer review rating 5.0/5

Lynn B. Families - Confirmed reviews ALL

My daughter and I came from the US to see Starlight Express. The location was wonderful because of being minutes away from Troubadour Theater and Wembley Park station. The hotel was beautiful and it exceeded my expectations.

Dear Lynn, We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Troye Fernandes Reception Supervisor Novotel London Wembley

Well located.

Customer review rating 5.0/5

C.m Families - Confirmed reviews ALL

The feedback from my overseas friends is that they really enjoyed staying at Novotel London Wembley. The rooms were clean and comfortable and furnished to a high standard. They loved the atmosphere around the hotel due to its proximity to Wembley Stadium.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pradeepa Reception Team

Customer review rating 5.0/5

Josie Families - Confirmed reviews ALL

Lovely staff, friendly service, tasty food.

Dear Josie, We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pradeepa Reception Team

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Other web-users rate our hotel

  • 1,186 reviews 9.4/10 Location
  • 1,314 reviews 7/10 Room
  • 1,196 reviews 8.4/10 Service
  • 36 reviews 5.2/10 WiFi
  • 611 reviews 6.4/10 Cleanliness
  • 516 reviews 6.9/10 Breakfast
  • 311 reviews 4/10 Amenities
  • 299 reviews 4/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.