Novotel London Canary Wharf 4 stars
Customer review rating (ALL Rating) 4.3/5 1,999 reviews
ALLSAFE approved hotel
7 min walk to Canary Wharf underground with easy access to the City, O2 Arena and Greenwich
An ALLSAFE Bureau Veritas certified hotel.
313 contemporary guest rooms including 26 designer style Suites with panoramic London views
9 design inspired meeting rooms including E-board technology
BOKAN - Three breath taking options for food and drink located on the hotel's top floors
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.
40 Marsh Wall
E14 9TP LONDON
Fax: +44 20 7987 1040
BUS: 135 D3 D7 MARSH WALL
SUBWAY: DLR JUBILEE CANARY WHARF
LONDON CITY AIRPORT At 8km / 5 miles
LONDON CITY AIRPORT At 8.05km / 5 miles
THAMES CLIPPER At 2.2km / 1.37 miles
LIMEHOUSE At 1.61km / 1 miles
Check-in from - Check out up to
BOKAN Restaurant, Bar & Roof terrace - Due to high demand, we highly recommend to make a reservation on weekends and special dates of the year to guarantee a spot in our popular venue. Book your table now on www.bokanlondon.co.uk
A cosy and stylish space located on street level with outdoor terrace seating - relax, unwind and indulge in a selection of locally roasted artisan coffee, pastries, snacks and stone baked pizza at Canary Coffee.
100% genuine reviews from our guestsFind out more
Customer review rating 4.5/5
Karen Couples - Confirmed reviews ALL
We spent 5 nights enjoying every bit of our stay. The view was amazing. Staff super friendly and helpful. Bed comfy. Cafe downstairs was delicious and bar on the rooftop was fantastic with yummy cocktails and fun staff with a great playlist.
Dear Karen, Thank you so much for your feedback. It was our great pleasure to welcome you and we're glad to hear you enjoyed our view, cocktails and had a great stay with us! Hope to see you soon, Noelia & The Novotel London Canary Wharf Family
Good location, nice spacious rooms
Customer review rating 3.5/5
Christos Families - Confirmed reviews ALL
Check in was a bit tedious. We arrived very late, around 1am and they asked us to pay before we could check in. Which would be fine if the pay machines worked. But they didn’t immediately and we spent 20 minutes trying. Also, when we walked in there was a drunk person shouting and the person at the reception was shouting back at them. At that time of the night, the door should have been locked to prevent this from happening. Another thing was the cleaning of the rooms, which was very inconsistent. Some days they would leave toiletries and change towels where other days they wouldn’t. Overall it was a good option and I would stay again. The rooms were comfortable and with a nice view. But improvements can be made. Rooftop bar is also nice with amazing view but they need to up the service during the day.
Dear Christos, We very much appreciate your comments regarding your stay at the Novotel London Canary Wharf. My please accept my sincerest apologies for the inconveniences that occurred during your stay. Rest assured that I will address your feedback accordingly. Thank you again for sharing your experience, and we hope you will visit us again in the near future. Sincerely, Samira Korver Assistant Front Office Manager
Customer review rating 4.0/5
Massele S. Couples - Confirmed reviews ALL
We had a good experience, the bar drinks amazing, but not soo much choices on the restaurant menu food wise.
Dear Massele s., We very much appreciate your comments regarding your stay at the Novotel London Canary Wharf. Thank you sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samira Korver Assistant Front Office Manager
Everything was PERFECT
Customer review rating 5.0/5
Anonymous Couples - Confirmed reviews ALL
We had an impromptu bank holiday weekend at this hotel. Im glad I picked this location. Very quiet during weekend. 5 mns walk from the tube station, mall, bars, restaurants. The area is really good. Nice to have a walk in the morning, either at the nearby park or at the streets with tall buildings as your view. The room was very clean. My husband went to Bokan to get wine but no wine turned up, staff were polite & apologetic, he just left anyway. The following night, we went up together & the moment we walked in, they offered us free champagne & they remembered my husband & still very sorry. Facilities (gym & pool) were excellent. The view from our room was amazing! We just stayed in the moment we checked in which was not the original plan, we wanted to go out & explore London, but the hotel was so cosy & comfortable. Everything was just perfect for u. They gave us free late check out until 5pm cos our train going back home is not until 7pm. Thank you so much to the staff of Novotel Canary Wharf. We hardly have a staycation, but we will keep coming back now :)
Dear Merille, Thank you so much for this beautiful review, we are so happy to hear taht you loved the hotel so much that you didn't have to leave! Once again, please accept our apologies for the wine, we are glad that this didn't spoil your stay. We hope to see you again very soon. Take care, Anna & The Novotel London Canary Wharf Family ANNA MANAURO Hotel Operations Manager NOVOTEL LONDON CANARY WHARF 40 Marsh Wall, E14 9TP, LONDON, UK Hotel:+ 44 (0) 20… Email: an… novotel.com accorhotels.com
Customer review rating 3.5/5
Cyril S. Business - Confirmed reviews ALL
Everything is fine except that the room was quite cold and it was not possible to put more heat in the room
Dear Cyril, Thank you so much for your feedback. It was our great pleasure to welcome you and we're glad to hear you had a good stay with us. We are sorry to hear about the heating. Please let us know next stay you are staying with us and we can see what we can do with our Maintenance Team. Hope to see you soon, Anna & The Novotel London Canary Wharf Family ANNA MANAURO Hotel Operations Manager NOVOTEL LONDON CANARY WHARF 40 Marsh Wall, E14 9TP, LONDON, UK Hotel:+ 44 (0) 20… Email: an… novotel.com accorhotels.com
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