Novotel London Canary Wharf

Novotel London Canary Wharf 4 stars

Customer review rating (ALL Rating) 4.3/5 2,969 reviews

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Hotel extras

  • 7 min walk to Canary Wharf underground with easy access to the City, O2 Arena and Greenwich

  • An ALLSAFE Bureau Veritas certified hotel.

  • 313 contemporary guest rooms including 26 designer style Suites with panoramic London views

  • 9 design inspired meeting rooms including E-board technology

  • BOKAN - Three breath taking options for food and drink located on the hotel's top floors

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel London Canary Wharf

40 Marsh Wall
E14 9TP LONDON
United Kingdom

GPS:51.501331, -0.023293

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,969 reviews

TripAdvisor Rating  4.5/5  1,649 reviews

The greatest reception staff I met

TripAdvisor rating 5.0/5

doloressT5340JA Families - TripAdvisor review

Always created me with a smile. No matter how many customers they had. Especially Samira, Samantha and Ana but everyone was lovely. Former Flight Attendant I’ve video several hotels…. Dolores Shaffer room 1506.

comfortable with great views

Customer review rating 4.5/5

Josh S. Business - Confirmed reviews ALL

Business stay for 8 days.. Comfortable, great breakfast and bar with a sensational view

Good stay

Customer review rating 4.5/5

Business Business - Confirmed reviews ALL

Reception staff very efficient and helpful. The room was good but had some dirty marks on the carpet, view out of the window was overlooking a load of rubbish piled up but bed was comfortable.

Dear Rita, Thank you so much for your feedback. It was our great pleasure to welcome you and we're glad to hear you had a great stay with us! Hope to see you soon, Noelia & The Novotel London Canary Wharf Family

Dirty smelly shower room

Customer review rating 2.5/5

Darrell Business - Confirmed reviews ALL

When I opened the door to my room I was pleasantly welcomed by a smart well turmed over room. Sadly things took a turn for the worst when I went into the shower room. There was a lot of black mold around the sides and bottom of the shower and the shower drain smelt of stagnant dirty water, it was rotten!

Perfectly Adequate

Customer review rating 4.0/5

Stephanie B. Business - Confirmed reviews ALL

Hotel room facilities were clean and comfortable. Hospitality in the Bar was lacking. Took too long to get drinks, mishaps with Spilt drinks and catering coming in dribs and drabs. Ie ordered Cheese board, which came with any crackers, so had to ask. Then the drink spill and broken glass meant we could not finish the cheese board but was still charged. No discussion about our clothing being splashed with Red wine, no interaction at all.

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Other web-users rate our hotel

  • 940 reviews 9.1/10 Location
  • 2,574 reviews 7.6/10 Room
  • 1,944 reviews 8.1/10 Service
  • 31 reviews 7/10 WiFi
  • 963 reviews 4.8/10 Cleanliness
  • 807 reviews 7.5/10 Breakfast
  • 710 reviews 7.4/10 Amenities
  • 424 reviews 8.9/10 Vibe

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