Novotel London Canary Wharf 4 stars

Customer review rating (ALL Rating) 4.4/5 3,886 reviews

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Description

Hotel extras

  • 7 min walk to Canary Wharf underground with easy access to the City, O2 Arena and Greenwich

  • Green Key Certified - We 100% commit to sustainable business practices

  • 313 contemporary guest rooms including 26 designer style Suites with panoramic London views

  • 9 design inspired meeting rooms including E-board technology

  • BOKAN - Three breath taking options for food and drink located on the hotel's top floors

Our accommodation(s)

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Hotel location

Novotel London Canary Wharf

40 Marsh Wall
E14 9TP LONDON
United Kingdom

GPS:51.501331, -0.023293

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,886 reviews

Customer review rating 5.0/5

Katie B. Couples - Confirmed reviews ALL

Amazing views great facilities and great location

Thank you for awarding us a perfect score, Katie. We are delighted to know you enjoyed the amazing views, great facilities and convenient location. We hope to welcome you back for another stay soon. Madi & Novotel London Canary Wharf

Customer review rating 2.5/5

Michael H. Business - Confirmed reviews ALL

You ask for a card to confirm a corporate booking. Your food is neither fresh nor varied, and the restaurant is not a bar, though it was not open during my stay. I have stayed at Novotel in Europe, and the customer service should be better. Try your hotel in Ghent, Belgium, as they are gold stars in all these things and very supportive.

Thank you for your feedback, Michael. We are pleased to know you were satisfied with your accommodation, however I am sorry to learn that aspects of the service, dining experience and arrival process did not meet your expectations. We appreciate you taking the time to share your detailed comments, and these will be reviewed with the relevant teams. Madi & Novotel London Canary Wharf

Customer review rating 5.0/5

Janina S. Solo - Confirmed reviews ALL

Everything was exceptional – the room, the views, the atmosphere, the facilities, and every interaction with the staff. Combined with my birthday dinner at Bōkan, this became one of the most memorable birthdays of my life. London will always be special to me, but Novotel London Canary Wharf feels like home. I left with beautiful memories and cannot wait to return

What a pleasure to read your review, Janina. We are delighted to know that your birthday stay was so memorable and that you enjoyed the room, views, atmosphere and warm service from the team. Thank you for describing Novotel London Canary Wharf as your home away from home — it truly means a lot to us. Madi & Novotel London Canary Wharf

Customer review rating 3.5/5

Muhammad Z. H. Friends - Confirmed reviews ALL

Really nice hotel in a great location in Canary Wharf, the beds were comfortable and tidy and all amenities were here. However, the shower was quite disappointing, the head was dirty and covered in limescale and he pressure wasn’t great.

Thank you for your feedback, Muhammad. We are pleased to know you enjoyed our location, comfortable beds and amenities. We also appreciate your comments regarding the shower condition, water pressure and service experience, which will be reviewed with the relevant teams. We hope to welcome you back on your next stay in London. Madi & Novotel London Canary Wharf

Customer review rating 4.5/5

David D. Couples - Confirmed reviews ALL

Lovely to stay here, very central and easy to get to via the tube. Room is lovely and spacious plus the food was great

It is wonderful to read your comments, David. We are delighted to know you enjoyed our convenient location, spacious room and great food. It was a pleasure welcoming you, and we hope to see you again soon. Madi & Novotel London Canary Wharf

Other web-users rate our hotel

  • 1,551 reviews 9.5/10 Location
  • 3,196 reviews 7.7/10 Room
  • 2,756 reviews 8.3/10 Service
  • 39 reviews 5.4/10 WiFi
  • 1,095 reviews 6/10 Cleanliness
  • 903 reviews 7.7/10 Breakfast
  • 430 reviews 5.6/10 Value
  • 423 reviews 8/10 Bar

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