Customer review rating 4.5/5 11,186 reviews
ALLSAFE approved hotel
Best price guaranteeHow it works?
Free: become a member
When making a booking at this hotel:
I earn Status & Rewards points
I can use my Rewards points
I benefit from advantages
I can take advantage of the Members' rate
7 min walk to Canary Wharf underground with easy access to the City, O2 Arena and Greenwich
An ALLSAFE Bureau Veritas certified hotel.
313 contemporary guest rooms including 26 designer style Suites with panoramic London views
9 design inspired meeting rooms including E-board technology
BOKAN - Three breath taking options for food and drink located on the hotel's top floors
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Check-in from 14h00
Check out up to 12h00
Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.
Subject to availability
Number of meeting rooms: 9
Maximum size: 96 m²
Maximum capacity: 75 people
Maximum banquet capacity: 40 people
100% genuine reviews from our guestsFind out more
Excellent all round
I G. Couples - 21/12/2020 Confirmed reviews ALL
Efficient and friendly check-in, nice clean and contemporary decor and quick elevators. Executive suites offer excellent City views and are generously proportioned. The restaurant and bar is really good too but can get busy (despite Covid). If you're staying or working in Canary Wharf, this is an excellent choice.
Anonymous Couples - 21/12/2020 Confirmed reviews ALL
The stay itself was lovely and all the staff were very friendly and we were kindly even upgraded to a city view room because it was my partner's birthday. after checking out however we wanted to grab some lunch and asked the hotel staff if we could leave our bags behind concierge and they declined because of social distancing reasons. this didn't quite add up and we had to cut our day short, it was an inconvenience and a disappointing end to the stay but all in all everything else was lovely.
Nice stay but not as good as last time
Kgalvin Couples - 20/12/2020 Confirmed reviews ALL
We stayed as part of our last treat before our baby arrived; we had previously stayed 3 years ago for a birthday and loved it so wanted to return. When we arrived we were greeted warmly by nice staff. The room was lovely with great views. We were disappointed to see no welcome treat in the room like last time, despite the fact we had let them know in advance - maybe due to covid? no water in room either which was disappointing for a 4 star. Breakfast was average which was disappointing as last time we really enjoyed it - the stuff at the chef's station was cold. Had to ask for extra tea as was poured half a cup. Lots of getting up and down to ask for staff's help.
Oli Couples - 20/12/2020 Confirmed reviews ALL
Hotel staff were really friendly and happy to help. Hotel room was clean, modern and spacious. The breakfast in the morning was great and the restaurant has amazing food, service and spectacular views.
Amazing room view
Franci Couples - 20/12/2020 Confirmed reviews ALL
Very welcoming reception staff! Thanks Sara! Amazing room view on London skyscrapers! Comfortable bed and large shower! The room looked quite clean except few stains on the carpet and a chair. However I will definitely rate my staying in Novotel as a positive experience. Lovely bar on the rooftop. Good position to take the jubilee line and DLR. Thanks
Our most recent 20 reviews
In partnership with TripAdvisor