Novotel London Canary Wharf 4 stars

Customer review rating (ALL Rating) 4.5/5 4,129 reviews

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Description

Hotel extras

  • 7 min walk to Canary Wharf underground with easy access to the City, O2 Arena and Greenwich

  • 313 contemporary guest rooms including 26 designer style Suites with panoramic London views

  • 9 design inspired meeting rooms including E-board technology

  • BOKAN - Three breath taking options for food and drink located on the hotel's top floors

Our accommodation(s)

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Hotel location

Novotel London Canary Wharf

40 Marsh Wall
E14 9TP LONDON
United Kingdom

GPS:51.501331, -0.023293

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  4,129 reviews

TripAdvisor Rating  4.5/5  2,024 reviews

Certificate of excellence 2024

An Anniversary of calmness

TripAdvisor rating 5.0/5

MooZilla86 Couples - TripAdvisor review

I have stayed at a few Novotel's but this was by far my Favourite, Rado Checked us in, and what a delightful man he was, had us smiling from the get go. Then the hotel room itself!! Clean, comfy and a lovely Anniversary surprise waiting for us in our room which just put the finishing touch on our stay. We then spent a lovely meal and evening around the Canary Wharf area, followed by a stop by the Bōkan 38 bar, and all though it was very packed, they managed to find us a place to sit to have a celebratory drink, and the views was just breath taking. Our nights sleep was so comfy we ended up sleeping in and unfortunately didn't get to experience breakfast, but there is always next time. Again a lovely Anniversary stay with a feeling of home away from home.

Amazing Stay In London

TripAdvisor rating 5.0/5

Harry N TripAdvisor review

The view is one of the best London has to offer especially at night. Rooms are very modern and very clean which makes you easily relax and unwind. The whole hotel on every floor even in the lifts has an amazing smell id love to know what they use! The staff are amazing and attentive. Also it’s worth dropping an email to see what they can do on your special day as they did not disappoint! 10/10

Thank you so much harrynN5549XR for this amazing 5 star review, thank you so much. I also loved that you e-mailed us directly to thank us, it means alot. We are thrilled that you had such a great time with us and my team were amazing and attentive. We are really looking forward to welcoming you back soon Jacqui & The Canary Wharf Family

Good hotel, nice location

Customer review rating 3.0/5

Serge Business - Confirmed reviews ALL

It was a good choice for a one night stay, although experience was ruined a bit when I came back to hotel at around midnight and the smell of weed was everywhere in the room coming through ventilation. Very bad experience. Also, shower could be properly cleaned, a lot of lime.

Dear Sergej, Thank you for your review and feedback! We’re glad to hear that you found our location convenient for your stay. However, we deeply apologize for the issues you encountered during your visit, including the unpleasant smell and cleanliness of the shower. This is not the experience we want for our guests, and we will certainly address this with our team to ensure it doesn’t happen again. We appreciate you bringing these matters to our attention and hope to welcome you back for a much more pleasant stay in the future. Warm regards, Hristina and The Novotel London Canary Wharf Family

Fabulous stay

Customer review rating 4.5/5

Laura N. Families - Confirmed reviews ALL

Check was effortless, rooms were big and well equipped and the rooftop bar was beautiful, would highly recommend

Dear Laura, Thank you for your wonderful review! We’re delighted to hear you had a fabulous stay and enjoyed the effortless check-in, spacious rooms, and beautiful rooftop bar. Your recommendation means a lot to us, and we can’t wait to welcome you back for another amazing experience! Warm regards, Hristina and The Novotel London Canary Wharf Family

Nice and comfortable hotel at Canary Wharf

Customer review rating 4.0/5

Juan J. F. Business - Confirmed reviews ALL

I stayed for two nights, the room is comfortable, the location is good (5-10 minues walking to Canary Wharf train and underground stations if you do not get lost ...) and the breakfast quite complete although nothing extraordinary. The staff was nice at checking in and out. Good value for money

Dear Juan, Thank you for your review! We are so glad to hear that you found the hotel comfortable and our location convenient for your stay. It’s great to know that you enjoyed the breakfast and received friendly service at check-in and check-out. We appreciate your feedback and hope to welcome you again for another enjoyable stay. Warm regards, Hristina and The Novotel London Canary Wharf Family

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Other web-users rate our hotel

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  • 1,126 reviews 6.2/10 Cleanliness
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