Novotel London Canary Wharf 4 stars

Name: NOVOTEL LONDON CANARY WHARF - 4 star hotel - ALL - Accor Hotels - ALL
Address: 40 Marsh Wall, LONDON, E14 9TP, GB
Telephone: +442035300500
Rating: 4.4

Customer review rating (ALL Rating) 4.4/5 3,912 reviews

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40 Marsh Wall, E14 9TP LONDON, United Kingdom

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Novotel London Canary Wharf

Hotel that makes every moment matter

Novotel London Canary Wharf is a modern 39-storey hotel located in Canary Wharf, Londons renowned financial district. The hotel combines contemporary style with excellent business and leisure facilities, including nine meeting rooms, free Wi-Fi, gym, swimming pool, Bokan - an award winning restaurant, rooftop bar and terrace, which offers spectacular panoramic views of London. Whether visiting for work or leisure, guests can enjoy a comfortable and well-connected stay with a wide range of amenities.

If you're looking for a London hotel close to the capital's biggest and best; Novotel London Canary Wharf is an excellent choice, you can be sure that your every want or need will be catered for. Just a short walk to Canary Wharf underground station, you'll enjoy easy access to attractions such as the London Eye, O2 Arena, the City, historic Greenwich and Troubadour Theatre, making it the perfect base to enjoy world-class performances.

With its prime riverside location, contemporary design and exceptional views, Novotel London Canary Wharf provides an ideal base for exploring London while enjoying comfort and convenience.

A very warm welcome to Novotel London Canary Wharf, where contemporary style meets stunning skyline views. Unwind with a drink at our rooftop bar, Bōkan, and take in the breathtaking sights of London

Shane Parker, Hotel Management

Hotel extras

7 min walk to Canary Wharf underground with easy access to the City, O2 Arena and Greenwich
Green Key Certified - We 100% commit to sustainable business practices
313 contemporary guest rooms including 26 designer style Suites with panoramic London views
9 design inspired meeting rooms including E-board technology
BOKAN - Three breath taking options for food and drink located on the hotel's top floors

Our accommodation(s)

Room

Superior Double Room

2 pers. max
21 m² / 226 sq ft

Bedding 1 x Double bed(s)

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Room

Superior Twin Room

2 pers. max
21 m² / 226 sq ft

Bedding 2 x Single bed(s)

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Room

Executive Room

3 pers. max
21 m² / 226 sq ft

Bedding 1 x Double bed(s)

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Room

Superior Accessible Room

2 pers. max
25 m² / 269 sq ft

Bedding 2 x Single bed(s)
Accessible room

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Suite

Studio Suite

4 pers. max
40 m² / 430 sq ft

Bedding 1 x King size bed(s)

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Suite

Executive Suite

2 pers. max
40 m² / 430 sq ft

Bedding 1 x King size bed(s)

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Suite

Executive Terrace Suite

2 pers. max
50 m² / 538 sq ft

Bedding 1 x King size bed(s)
Most of the accommodation: Balcony

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Room

Superior Accessible Room

2 pers. max
25 m² / 269 sq ft

Bedding 2 x Single bed(s)
Accessible room

See availabilities

Hotel location

Novotel London Canary Wharf

40 Marsh Wall
E14 9TP LONDON
United Kingdom

GPS:51.501331, -0.023293

+44 20 3530 0500

+44 20 7987 1040

THAMES CLIPPER

Ferries

Access: 2.2 km / 1.37 mi 35 min walk / 8 min drive

LONDON DOCKLANDS

Museums

Access: 600 m / 0.37 mi 13 min walk / 3 min drive

EVERYMAN

Cinema district

Access: 700 m / 0.43 mi 15 min walk / 5 min drive

CROSSRAIL GARDEN

Botanical gardens

Access: 800 m / 0.5 mi 15 min walk / 5 min drive

THE O2

Art and Culture

Access: 1.77 km / 1.1 mi 15 min drive

OLD ROYAL NAVAL

Historic monument

Access: 1.8 km / 1.12 mi 37 min walk / 25 min drive

CUTTY SARK

Historic monument

Access: 1.9 km / 1.18 mi 36 min walk / 21 min drive

QUEENS HOUSE

Historic monument

Access: 2.1 km / 1.3 mi 40 min walk / 23 min drive

Opera/symphony/concert hall

Access: 3.5 km / 2.17 mi 1 hrs walk / 15 min drive

NATIONAL MARITIME

Museums

Access: 4.7 km / 2.92 mi 41 min walk / 19 min drive

OLYMPIC PARK

Historic monument

Access: 5.3 km / 3.29 mi 1 hrs walk / 15 min drive

ROYAL OBSERVATORY

Museums

Access: 6.5 km / 4.04 mi 50 min walk / 20 min drive

OLYMPIC PARK

Tourist attraction

Access: 9.66 km / 6 mi 20 min drive

RIVER BUS PIER

River

Access: 800 m / 0.5 mi 10 min walk / 5 min drive

WESTFIELD SHOPPING

Shopping district

Access: 3.8 km / 2.36 mi 1 hrs walk / 19 min drive

Canary Wharf Shopping Centre

Shopping district

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

BOKAN 37

BOKAN Restaurant, Bar and Roof terrace - Due to high demand, we highly recommend to make a reservation on weekends and special dates of the year to guarantee a spot in our popular venue. Book your table now on bokanlondon.co.uk.

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CANARY COFFEE

A cosy and stylish space located on street level with outdoor terrace seating - relax, unwind and indulge in a selection of locally roasted artisan coffee, pastries, snacks and stone baked pizza at Canary Coffee

BOKAN 38-39

Lounge in the sky and admire breath taking 360 degree views across the London skyline - take the chance to perch inside at the rooftop bar or unwind on the terrace. For reservations, dress code and age policy, please visit bokanlondon.co.uk

Breakfast

Start your day with a delicious breakfast served in our restaurant, where you can enjoy stunning views over London. From wholesome, healthy options to indulgent treats, our breakfast selection has something for everyone-helping you fuel up for the day

Fitness center

The gym offers high-quality cardio and weight-lifting equipment including treadmill, cross-trainer and exercise bike.

Meetings & Events

Number of Meeting Room: 9
Surface of the largest room: 96 m² / 1033.334 sq ft
Maximum seats capacity: 75
Maximum capacity for banquets: 50

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.4/5 3,912 reviews

Ledia L. Couples - 8/13/2026 Confirmed reviews ALL

Thank you for giving us a perfect 100/100, Ledia. We are delighted that you and your partner had such a wonderful stay celebrating his 30th birthday, and it is fantastic to know our team helped make the occasion special. Thank you for recommending us, and we hope to welcome you both again for another celebration. Madi & Novotel London Canary Wharf

Mia D. Couples - 8/13/2026 Confirmed reviews ALL

Thank you for sharing your feedback, Mia. We are sorry to learn that your stay did not meet expectations, particularly regarding the unpleasant smell, cleanliness and condition of the room. We also understand your disappointment given the expectations associated with your city-view booking. Your comments have been shared with the relevant teams for review, and we will be looking closely into the issues raised. Madi & Novotel London Canary Wharf

Carlos G. Families - 8/13/2026 Confirmed reviews ALL

I requested a high floor as I was celebrating my 25th anniversary, this was made on my booking and I received a message reception knew about it. When I checked in , reception could care less they said none available as they put me on 17th floor, room smelled like sewage as I had to go to reception and complaint, maintenace came to room and drainage in shower was off , so that was fixed. I booked a superior double room, well if that's a superior double I can imagine what a single room is, room was so small, also all the coffee supplies were empty , with only 2 sugars, didn't bother calling front desk , went out and purchased my own supplies. One point I would like to make is your front desk staff is unfriendly none welcoming , the company I work for owns a hotel in Ireland and front desk are friendly and welcoming , your staff seem like they don't want to be there, check in cue was so long and took about 25 min to check in ,staff didn't advise of rest or bar or even facilities , really unacceptable. To tell you the truth I would not recommend your hotel to any of my family and friends as for the price I paid for the room I could stay at a much nicer hotel down the street. Regards, Carlos

Thank you for taking the time to share your detailed feedback. We are truly sorry that your 25th anniversary stay fell so far below expectations, particularly regarding the check-in experience, room condition, cleanliness and the service from our Front Office team. We also regret that the maintenance issue, missing room supplies and television and WiFi facilities added to your disappointment. Your comments have been shared with the relevant management teams for thorough review, as this is not the level of service or experience we aim to provide. Madi & Novotel London Canary Wharf

Tashi N. Couples - 8/13/2026 Confirmed reviews ALL

Thank you for awarding us a perfect 100/100, Tashi. We are delighted to know you felt so welcomed by our team and enjoyed the spacious bathroom, tasty breakfast, pool and sauna. It is especially lovely to hear that our team were quick to assist whenever needed. We truly appreciate your recommendation and hope to welcome you back again soon. Madi & Novotel London Canary Wharf

Ceri T. Couples - 8/12/2026 Confirmed reviews ALL

It’s wonderful to hear that you had another great stay with us!, Ceri. We’re delighted that you continue to enjoy our friendly team, clean and comfortable rooms, and convenient location. We also appreciate your feedback regarding the WiFi speed and will share this with the relevant team as we continue to improve. We look forward to welcoming you back again soon. Madi & Novotel London Canary Wharf

Web-users rating

Other web-users rate our hotel

1,548 reviews 9.5/10 Location
3,267 reviews 7.5/10 Room
2,759 reviews 8.1/10 Service
37 reviews 4.8/10 WiFi
1,114 reviews 5.9/10 Cleanliness
896 reviews 7.6/10 Breakfast
428 reviews 5.5/10 Value
359 reviews 6.9/10 Pool

273 reviews 9.7/10 Location
649 reviews 7.3/10 Room
505 reviews 8.6/10 Service
7 reviews 3/10 WiFi
208 reviews 5.5/10 Cleanliness
205 reviews 4.9/10 Comfort
155 reviews 8.2/10 Breakfast
76 reviews 6.4/10 Pool

173 reviews 9.6/10 Location
504 reviews 7.2/10 Room
379 reviews 7.9/10 Service
7 reviews 3.6/10 WiFi
176 reviews 7.4/10 Breakfast
174 reviews 5.6/10 Cleanliness
98 reviews 5.6/10 Food
57 reviews 5.6/10 Value

145 reviews 9.7/10 Location
308 reviews 7.8/10 Room
262 reviews 7.7/10 Service
117 reviews 8.3/10 Breakfast
107 reviews 7/10 Cleanliness
47 reviews 5.9/10 Food
38 reviews 6.9/10 Pool
37 reviews 5.4/10 Value

51 reviews 9.6/10 Location
108 reviews 8.6/10 Room
101 reviews 8.3/10 Service
37 reviews 6.2/10 Cleanliness
28 reviews 7.3/10 Breakfast
14 reviews 7/10 Pool
13 reviews 6.2/10 Wellness Area

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

Novotel London Canary Wharf offers several dining experiences:

Bokan 37: International cuisine by Chef Robert Manea, open Tuesday to Friday 6:00 PM - 10:00 PM and Saturday for brunch and dinner.
Canary Coffee: A street-level cafe serving artisan coffee, pastries, and stone-baked pizza.
Bokan 38-39: A rooftop bar and terrace for cocktails and snacks with 360-degree views.
Breakfast: A daily buffet served in the restaurant.

What are the check-in and check-out times?

At Novotel London Canary Wharf, check-in is from 03:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Novotel London Canary Wharf regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.