Novotel London Canary Wharf 4 stars

Customer review rating (ALL Rating) 4.4/5 4,012 reviews

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Novotel London Canary Wharf - Image 1
Novotel London Canary Wharf - Image 2
Novotel London Canary Wharf - Image 3
Novotel London Canary Wharf - Image 4
40 Marsh Wall, E14 9TP LONDON, United Kingdom

Description

Hotel extras

  • 7 min walk to Canary Wharf underground with easy access to the City, O2 Arena and Greenwich

  • Green Key Certified - We 100% commit to sustainable business practices

  • 313 contemporary guest rooms including 26 designer style Suites with panoramic London views

  • 9 design inspired meeting rooms including E-board technology

  • BOKAN - Three breath taking options for food and drink located on the hotel's top floors

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Twin Room

Photo out of - Superior Twin Room

Bespoke designer interiors and latest advanced technology enabled rooms with 55inch HDTV and high speed WiFi. Each room includes an allergy free pillow, a work desk, seating area and central bedside control panel. Located between the 4th and 27th floor.

Max. number of persons
2
Area
From 21 m² / 226 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • 2 pers. max
  • 21 m² / 226 sq ft
  • Bedding 2 x Single bed(s)
See availabilities

Perfect for families, this room features a double bed and a single sofa bed, comfortably accommodating up to 2 adults and 1 child. Each room includes an allergy free pillow, a work desk, seating area and central bedside control panel.

Max. number of persons
3
Area
From 21 m² / 226 sq ft

Bedding

Double bed(s) x1

Single sofa bed(s) x1

See availabilities

Located on the higher levels of the hotel, enjoy a unique package including a full range of Novotel amenities, plus bathrobe and slippers.

Max. number of persons
2
Area
From 21 m² / 226 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Fridge
  • Kettle
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • 55'/140 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
See availabilities

Rooms feature wheelchair turning space, alarm cords, wheel in shower, bathroom grab rails, accessible bed, wardrobe, mirror and writing facilities. Audible and visual or vibrating fire alarms on request or installed. Located between the 4th and 35th floor

Max. number of persons
2
Area
From 25 m² / 269 sq ft
Accessibility
Accessible room

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
See availabilities

Suite

Executive Suite

Photo out of - Executive Suite

Located on levels 33 to 35, you will a separated living area, full range of Novotel amenities, bathrobe and slippers.

Max. number of persons
2
Area
From 40 m² / 430 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • 55'/140 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
See availabilities

Suite

Executive Terrace Suite

Photo out of - Executive Terrace Suite

This individual terrace Suite is located on the 8th floor with an outdoor deck area and luxury freestanding bath is ideal for a special occasion. The Suite includes full range of Novotel amenities, bathrobe and slippers.

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 50 m² / 538 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • 55'/140 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
See availabilities

Hotel location

Novotel London Canary Wharf

40 Marsh Wall
E14 9TP LONDON
United Kingdom

GPS:51.501331, -0.023293

Telephone
Fax +44 20 7987 1040
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 313 rooms
  • 32 rooms for people with reduced mobility
  • 313 non-smoking rooms
  • 39 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Concierge

  • Concierge

Catering

2 Restaurants

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

9 Meeting rooms

Well-being

Swimming Pool

  • Covered
  • On site

Novotel Canary Wharf Gym

  • On site
  • Sauna room
Book

CANARY COFFEE

Photo out of - CANARY COFFEE

A cosy and stylish space located on street level with outdoor terrace seating - relax, unwind and indulge in a selection of locally roasted artisan coffee, pastries, snacks and stone baked pizza at Canary Coffee

Cooking style
Cafe
Capacity
32
Accessibility
Accessible service
E14 9TP London, United Kingdom
Telephone +44 203530500

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Terrace

Payment

  • Credit card
  • Apple Pay
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • JCB
  • Maestro
  • Visa

Wine and other drinks information

  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Children menu
  • Light menu
  • Vegetarian menu

A cosy and stylish space located on street level with outdoor terrace seating - relax, unwind and indulge in a selection of locally roasted artisan coffee, pastries, snacks and stone baked pizza at Canary Coffee

Lounge in the sky and admire breath taking 360 degree views across the London skyline - take the chance to perch inside at the rooftop bar or unwind on the terrace. For reservations, dress code and age policy, please visit bokanlondon.co.uk

Start your day with a delicious breakfast served in our restaurant, where you can enjoy stunning views over London. From wholesome, healthy options to indulgent treats, our breakfast selection has something for everyone-helping you fuel up for the day

The gym offers high-quality cardio and weight-lifting equipment including treadmill, cross-trainer and exercise bike.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  4,012 reviews

Customer review rating 5.0/5

Fiona J. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Craig W. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Antonio B. Families - Confirmed reviews ALL

Customer review rating 0.5/5

Ryan D. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Shravan M. B. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Betina L. Business - Confirmed reviews ALL

Beautiful location, great rooms and views. Perfect for business stays but i would also consider bringing my family. Breakfast on the 37th floor with amazing view of London. Great facilities like pool and fitness, and very kind staff.

Customer review rating 2.0/5

Tracey V. Business - Confirmed reviews ALL

Small things could've made a lot of difference. The shower head was covered in limescale which was still soft so could have been wiped off. There were no ordinary teabags in the room. The biggest issue was breakfast. You claim it opens at 0630. I was second in the queue at this time. The rope was across and no one in sight. And not for the next few minutes. Then other people joined the queue. I then went past the rope to enquire if it was opening and found someone plodding up the stairs with no hurry, who said it was. At 0635 no eggs were available. Scrambled were another 5 minutes and fried an extra 5 mins. Part of the selling point of this hotel is that breakfast is available from 0630, particularly when I need to start work at 0700. So this is frustrating. The covers for the handles of the serving spoons etc that sit under the heat lamps are incredibly worn which, apart from looking tatty, means that they get hot. Even by then, when they had only been sat there for a few mins, they were incredibly hot to touch. All of these things are easy fixes but currently push the Novotel Cansry Wharf down the list of choices.

Customer review rating 5.0/5

Megan H. Business - Confirmed reviews ALL

I did eat at the cafe once, and visited the bar on 38 once. The staff and service were exceptional!

Customer review rating 5.0/5

Williams E. Couples - Confirmed reviews ALL

I stayed with my partner for our anniversary and it was just what we needed. I organised a decorated room with chocolate, balloons and rose petals and it was perfect. We were not far from the DHL to get where we needed to go. Perfect location and had plenty of time to have a lie in with a checkout of 12pm.

Customer review rating 4.0/5

Winnie M. Couples - Confirmed reviews ALL

The place was nice and the bed was so comfortable. The location was very good also, easy to get around to the lines and the bus stop if right in front of the hotel.

Customer review rating 5.0/5

Michelle A. Business - Confirmed reviews ALL

Upgraded to a suite - was unexpected and a lovely surprise!

Customer review rating 5.0/5

Lynda S. Couples - Confirmed reviews ALL

Very comfortable hotel, lovely friendly staff, nothing too much trouble when asking for information. The breakfast had large choices to suit everyone. Good transport nearby into London.

Customer review rating 5.0/5

Benjamin T. Solo - Confirmed reviews ALL

Wonderfully greeted by staff on check in and she noticed it was one day after my birthday! So she upgraded me to a suite. I think her name was Kristina. Very grateful and super appreciative, thank you Kristina for making my day!

Customer review rating 5.0/5

Fiona J. Business - Confirmed reviews ALL

Easy checkin, great location, room was clean and well serviced

Customer review rating 4.5/5

Craig W. Business - Confirmed reviews ALL

Really well located hotel on Canary Wharf with all locations on the Wharf walkable. Spotlessly clean hotel with large rooms, very comfortable facilities and a good night's sleep. My only issue with the hotel is that it can take a long time to access the lifts in the morning.

Customer review rating 4.5/5

Antonio B. Families - Confirmed reviews ALL

We loved this hotel. For All. Position, modernity and comfort. Thanks.

Customer review rating 0.5/5

Ryan D. Couples - Confirmed reviews ALL

When I arrived the lady at the front desk did not have a friendly or welcoming appearance. They didnt wish me a happy birthday or anniversary. This was extremely disappointing. When I asked questions they didnt answer them. They seemed like they lacked in customer service training. That first interaction had ruined my day.

Customer review rating 5.0/5

Shravan M. B. Couples - Confirmed reviews ALL

Very happy with the experience. The facilities are nice and the staff are very attentive.

Customer review rating 4.0/5

Naya S. Business - Confirmed reviews ALL

Quite rooms, enough facilities, breakfast is very good, the view is amazing. Only the queue at the breakfast is not ideal.

Customer review rating 4.0/5

Abosede O. Couples - Confirmed reviews ALL

Beautiful

Customer review rating 4.5/5

Justin B. Couples - Confirmed reviews ALL

Great staff especially in the restaurant made for a far more pleasant stay.

Customer review rating 5.0/5

Jayne L. Couples - Confirmed reviews ALL

From the minute we arrived we loved it . The lady who checked us in was so friendly and helpful . The views were unbelievable especially the top bar area. The bed was the most comfortable we have ever had on a break or holiday . In fact would love to know what mattresses they are . Will definitely be back

Customer review rating 4.5/5

Ryan W. Business - Confirmed reviews ALL

Wonderful hotel

Customer review rating 5.0/5

Callum P. Couples - Confirmed reviews ALL

really nice experience

We’re delighted to hear you and your partner had such a lovely experience with us, Callum! It’s wonderful to know you enjoyed our convenient location and had such a positive stay overall. Thank you for choosing Novotel London Canary Wharf, and we look forward to welcoming you both back again soon! Madi & Novotel London Canary Wharf

Other web-users rate our hotel

  • 1,559 reviews 9.5/10 Location
  • 3,277 reviews 7.7/10 Room
  • 2,768 reviews 8.3/10 Service
  • 38 reviews 4.4/10 WiFi
  • 1,136 reviews 5.8/10 Cleanliness
  • 886 reviews 7.6/10 Breakfast
  • 441 reviews 5.3/10 Value
  • 427 reviews 8/10 Bar

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