Novotel London Canary Wharf 4 stars

Name: NOVOTEL LONDON CANARY WHARF - 4 star hotel - ALL - Accor Hotels - ALL
Address: 40 Marsh Wall, LONDON, E14 9TP, GB
Telephone: +442035300500
Rating: 4.4

Customer review rating (ALL Rating) 4.4/5 3,920 reviews

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40 Marsh Wall, E14 9TP LONDON, United Kingdom

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Novotel London Canary Wharf

Hotel that makes every moment matter

Novotel London Canary Wharf is a modern 39-storey hotel located in Canary Wharf, London's renowned financial district. The hotel combines contemporary style with excellent business and leisure facilities, including nine meeting rooms, free Wi-Fi, gym, swimming pool, Bōkan - an award winning restaurant, rooftop bar and terrace, which offers spectacular panoramic views of London. Whether visiting for work or leisure, guests can enjoy a comfortable and well-connected stay with a wide range of amenities.

If you're looking for a London hotel close to the capital's biggest and best; Novotel London Canary Wharf is an excellent choice, you can be sure that your every want or need will be catered for. Just a short walk to Canary Wharf underground station, you'll enjoy easy access to attractions such as the London Eye, O2 Arena, the City, historic Greenwich and Troubadour Theatre, making it the perfect base to enjoy world-class performances.

With its prime riverside location, contemporary design and exceptional views, Novotel London Canary Wharf provides an ideal base for exploring London while enjoying comfort and convenience.

A very warm welcome to Novotel London Canary Wharf, where contemporary style meets stunning skyline views. Unwind with a drink at our rooftop bar, Bōkan, and take in the breathtaking sights of London

Shane Parker, Hotel Management

Hotel extras

7 min walk to Canary Wharf underground with easy access to the City, O2 Arena and Greenwich
Green Key Certified - We 100% commit to sustainable business practices
313 contemporary guest rooms including 26 designer style Suites with panoramic London views
9 design inspired meeting rooms including E-board technology
BOKAN - Three breath taking options for food and drink located on the hotel's top floors

Our accommodation(s)

Room

Superior Double Room

2 pers. max
21 m² / 226 sq ft

Bedding 1 x Double bed(s)

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Room

Superior Twin Room

2 pers. max
21 m² / 226 sq ft

Bedding 2 x Single bed(s)

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Room

Superior Double Room with City View

2 pers. max
21 m² / 226 sq ft

Bedding 1 x Double bed(s)

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Room

Superior Twin Room with City View

2 pers. max
21 m² / 226 sq ft

Bedding 2 x Single bed(s)

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Room

Executive Room

3 pers. max
21 m² / 226 sq ft

Bedding 1 x Double bed(s)

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Room

Superior Accessible Room

2 pers. max
25 m² / 269 sq ft

Bedding 2 x Single bed(s)
Accessible room

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Suite

Studio Suite

4 pers. max
40 m² / 430 sq ft

Bedding 1 x King size bed(s)

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Suite

Executive Suite

2 pers. max
40 m² / 430 sq ft

Bedding 1 x King size bed(s)

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Suite

Executive Terrace Suite

2 pers. max
50 m² / 538 sq ft

Bedding 1 x King size bed(s)
Most of the accommodation: Balcony

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Room

Superior Accessible Room

2 pers. max
25 m² / 269 sq ft

Bedding 2 x Single bed(s)
Accessible room

See availabilities

Hotel location

Novotel London Canary Wharf

40 Marsh Wall
E14 9TP LONDON
United Kingdom

GPS:51.501331, -0.023293

+44 20 3530 0500

+44 20 7987 1040

THAMES CLIPPER

Ferries

Access: 2.2 km / 1.37 mi 35 min walk / 8 min drive

LONDON DOCKLANDS

Museums

Access: 600 m / 0.37 mi 13 min walk / 3 min drive

EVERYMAN

Cinema district

Access: 700 m / 0.43 mi 15 min walk / 5 min drive

CROSSRAIL GARDEN

Botanical gardens

Access: 800 m / 0.5 mi 15 min walk / 5 min drive

THE O2

Art and Culture

Access: 1.77 km / 1.1 mi 15 min drive

OLD ROYAL NAVAL

Historic monument

Access: 1.8 km / 1.12 mi 37 min walk / 25 min drive

CUTTY SARK

Historic monument

Access: 1.9 km / 1.18 mi 36 min walk / 21 min drive

QUEENS HOUSE

Historic monument

Access: 2.1 km / 1.3 mi 40 min walk / 23 min drive

Opera/symphony/concert hall

Access: 3.5 km / 2.17 mi 1 hrs walk / 15 min drive

NATIONAL MARITIME

Museums

Access: 4.7 km / 2.92 mi 41 min walk / 19 min drive

OLYMPIC PARK

Historic monument

Access: 5.3 km / 3.29 mi 1 hrs walk / 15 min drive

ROYAL OBSERVATORY

Museums

Access: 6.5 km / 4.04 mi 50 min walk / 20 min drive

OLYMPIC PARK

Tourist attraction

Access: 9.66 km / 6 mi 20 min drive

RIVER BUS PIER

River

Access: 800 m / 0.5 mi 10 min walk / 5 min drive

WESTFIELD SHOPPING

Shopping district

Access: 3.8 km / 2.36 mi 1 hrs walk / 19 min drive

Canary Wharf Shopping Centre

Shopping district

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

BOKAN 37

BOKAN Restaurant, Bar & Roof terrace - Due to high demand, we highly recommend to make a reservation on weekends and special dates of the year to guarantee a spot in our popular venue. Book your table now on www.bokanlondon.co.uk.

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CANARY COFFEE

A cosy and stylish space located on street level with outdoor terrace seating - relax, unwind and indulge in a selection of locally roasted artisan coffee, pastries, snacks and stone baked pizza at Canary Coffee

Meetings & Events

Number of Meeting Room: 9
Surface of the largest room: 96 m² / 1033.334 sq ft
Maximum seats capacity: 75
Maximum capacity for banquets: 50

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.4/5 3,920 reviews

Susan H. Business - 7/2/2026 Confirmed reviews ALL

Thank you for your feedback, Susan. I am very sorry to learn that the air conditioning issues and the room temperature affected your stay, and that we did not follow up as promised. Please accept our sincere apologies for the disappointment caused. We will raise these concerns internally for review. Please contact us directly before your next visit and we will do our best to look after your stay. We hope to have the opportunity to welcome you back. Madi & Novotel London Canary Wharf

Rifka Z. Families - 7/1/2026 Confirmed reviews ALL

Thank you for your feedback, Rifka. We are pleased to know you had a comfortable stay and especially appreciate your kind comments about our Breakfast Manager and the reception colleague who assisted you at check-out. We also appreciate your feedback regarding your arrival experience and luggage assistance, and it has been shared with the relevant team for review. We hope to welcome you again soon. Madi & Novotel London Canary Wharf

David S. Couples - 7/1/2026 Confirmed reviews ALL

Thank you for rewarding us with a perfect 100/100 score. We are delighted to know you had such a memorable anniversary stay and enjoyed our breakfast, spacious room and rooftop bar. Thank you for recognising our bartender's warm hospitality—I will be delighted to share your kind comments with the team. Madi & Novotel London Canary Wharf

Rahman S. Business - 7/1/2026 Confirmed reviews ALL

Thank you for your feedback, Rahman. I am sorry to learn that the air conditioning was not working properly and that this affected your sleep. Please accept our sincere apologies for the disappointment caused. We will raise this issue internally for review. Please contact us directly before your next visit and we will do our best to look after your stay. We hope to have the opportunity to welcome you back. Madi & Novotel London Canary Wharf

Grant V. Couples - 6/30/2026 Confirmed reviews ALL

Thank you for your review, Grant. We are pleased to know you enjoyed our great location, comfortable hotel and the views. We also appreciate your patience regarding the air conditioning during your stay. The exceptionally high temperatures affected the system in a way that is not typical, and we are grateful for your understanding. It is lovely to hear that our team were able to assist by providing support and arranging a room move. We hope to welcome you back again soon. Madi & Novotel London Canary Wharf

Web-users rating

Other web-users rate our hotel

1,557 reviews 9.5/10 Location
3,229 reviews 7.7/10 Room
2,760 reviews 8.3/10 Service
39 reviews 5.4/10 WiFi
1,100 reviews 6/10 Cleanliness
915 reviews 7.6/10 Breakfast
834 reviews 6.5/10 Amenities
643 reviews 8.9/10 Vibe

272 reviews 9.7/10 Location
657 reviews 7.3/10 Room
515 reviews 8.7/10 Service
7 reviews 3.4/10 WiFi
218 reviews 5.2/10 Cleanliness
167 reviews 8.1/10 Breakfast
77 reviews 6.6/10 Pool
51 reviews 6.6/10 Wellness Area

176 reviews 9.6/10 Location
501 reviews 7.2/10 Room
392 reviews 7.6/10 Service
9 reviews 4.1/10 WiFi
182 reviews 7/10 Breakfast
172 reviews 5.5/10 Cleanliness
102 reviews 5.3/10 Food
60 reviews 5.6/10 Value

142 reviews 9.5/10 Location
288 reviews 8.5/10 Room
243 reviews 8.3/10 Service
107 reviews 8.4/10 Breakfast
99 reviews 7.3/10 Cleanliness
51 reviews 8.9/10 Vibe
38 reviews 7/10 Pool
21 reviews 6.7/10 Wellness Area

53 reviews 9.5/10 Location
111 reviews 8.7/10 Room
99 reviews 8.2/10 Service
39 reviews 6.4/10 Cleanliness
27 reviews 7.1/10 Breakfast
26 reviews 8.9/10 Vibe
14 reviews 7/10 Pool
13 reviews 6.3/10 Wellness Area

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

Novotel London Canary Wharf offers several dining experiences:

Bokan 37: International cuisine by Chef Robert Manea, open Tuesday to Friday 6:00 PM - 10:00 PM and Saturday for brunch and dinner.
Canary Coffee: A street-level cafe serving artisan coffee, pastries, and stone-baked pizza.
Bokan 38-39: A rooftop bar and terrace for cocktails and snacks with 360-degree views.
Breakfast: A daily buffet served in the restaurant.

What are the check-in and check-out times?

At Novotel London Canary Wharf, check-in is from 03:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Novotel London Canary Wharf regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.