Description
ALLSAFE approved hotel
Hotel extras
-
7 min walk to Canary Wharf underground with easy access to the City, O2 Arena and Greenwich
-
An ALLSAFE Bureau Veritas certified hotel.
-
313 contemporary guest rooms including 26 designer style Suites with panoramic London views
-
9 design inspired meeting rooms including E-board technology
-
BOKAN - Three breath taking options for food and drink located on the hotel's top floors
Our accommodation(s)
Page out of
Room
Superior Double Room
- 2 persons
- 21 m² / 226 sq ft
- Bedding 1 x Double bed(s)
Room
Superior Twin Room
- 2 persons
- 21 m² / 226 sq ft
- Bedding 2 x Single bed(s)
Room
Superior Double Room with City View
- 2 persons
- 21 m² / 226 sq ft
- Bedding 1 x King size bed(s)
Room
Superior Twin Room with City View
- 2 persons
- 21 m² / 226 sq ft
- Bedding 2 x Single bed(s)
Room
Executive Room
- 2 persons
- 21 m² / 226 sq ft
- Bedding 1 x Double bed(s)
- Views: River side or City View
Room
Superior Accessible Room
- 2 persons
- 25 m² / 269 sq ft
- Bedding 2 x Single bed(s)
- Accessible room
Page out of
Suite
Studio Suite
- 2 persons
- 40 m² / 430 sq ft
- Bedding 1 x King size bed(s)
Suite
Executive Suite
- 2 persons
- 40 m² / 430 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
Suite
Executive Terrace Suite
- 2 persons
- 50 m² / 538 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
- Most of the accommodation: Balcony
Room
Superior Accessible Room
- 2 persons
- 25 m² / 269 sq ft
- Bedding 2 x Single bed(s)
- Accessible room
Hotel location
Novotel London Canary Wharf
40 Marsh Wall
E14 9TP LONDON
United Kingdom
GPS:51.501331, -0.023293
Access and transport
Page out of
LIMEHOUSE
Railway station
Access: 1.61 km / 1 mi 25 min walk / 5 min drive
THAMES CLIPPER
Ferries
Access: 2.2 km / 1.37 mi 35 min walk / 8 min drive
Page out of
LONDON DOCKLANDS
Museums
Access: 600 m / 0.37 mi 13 min walk / 3 min drive
EVERYMAN
Cinema district
Access: 700 m / 0.43 mi 15 min walk / 5 min drive
CROSSRAIL GARDEN
Botanical gardens
Access: 800 m / 0.5 mi 15 min walk / 5 min drive
BILLINGSGATE MARKET
Other attractions
Access: 800 m / 0.5 mi 16 min walk / 6 min drive
THE O2
Art and Culture
Access: 1.77 km / 1.1 mi 15 min drive
OLD ROYAL NAVAL
Historic monument
Access: 1.8 km / 1.12 mi 37 min walk / 25 min drive
CUTTY SARK
Historic monument
Access: 1.9 km / 1.18 mi 36 min walk / 21 min drive
QUEENS HOUSE
Historic monument
Access: 2.1 km / 1.3 mi 40 min walk / 23 min drive
O2
Opera/symphony/concert hall
Access: 3.5 km / 2.17 mi 1 hrs walk / 15 min drive
NATIONAL MARITIME
Museums
Access: 4.7 km / 2.92 mi 41 min walk / 19 min drive
OLYMPIC PARK
Historic monument
Access: 5.3 km / 3.29 mi 1 hrs walk / 15 min drive
ROYAL OBSERVATORY
Museums
Access: 6.5 km / 4.04 mi 50 min walk / 20 min drive
OLYMPIC PARK
Tourist attraction
Access: 9.66 km / 6 mi 20 min drive
Page out of
RIVER BUS PIER
River
Access: 800 m / 0.5 mi 10 min walk / 5 min drive
Page out of
WESTFIELD SHOPPING
Shopping district
Access: 3.8 km / 2.36 mi 1 hrs walk / 19 min drive
Canary Wharf shopping centre
Shopping district
Hotel services
Check-in from - Check out up to
- Swimming pool
- Restaurant
- Wheelchair accessible hotel
- Well-being
- Air conditioning
- Wi-Fi
- Breakfast
- Bar
- Meeting rooms
Page out of
BOKAN 37
BOKAN Restaurant, Bar & Roof terrace - Due to high demand, we highly recommend to make a reservation on weekends and special dates of the year to guarantee a spot in our popular venue. Book your table now on www.bokanlondon.co.uk.
CANARY COFFEE
A cosy and stylish space located on street level with outdoor terrace seating - relax, unwind and indulge in a selection of locally roasted artisan coffee, pastries, snacks and stone baked pizza at Canary Coffee
Page out of
BOKAN 38
Inspired mixology, locally distilled spirits, craft beers and extensive wine list set in a memorable space with views of Canary Wharf and the City of London. For reservations, dress code and age policy, please visit http://bokanlondon.co.uk/
BOKAN 39
Lounge in the sky and admire breath taking 360 degree views across the London skyline - take the chance to perch inside at the rooftop bar or unwind on the terrace. For reservations, dress code and age policy, please visit http://bokanlondon.co.uk/
Breakfast
4 options for you to chose from depending on your tastes. A snack at reception from 4 am. A buffet breakfast. For those in a hurry, hot drinks, orange juice and croissants served at the bar. Room service.
Pool
Fitness center
The gym offers high-quality cardio and weight-lifting equipment including treadmill, cross-trainer and exercise bike.
Meetings & Events
- Number of Meeting Room
- 9
- Surface of the largest room
- 96 m² / 1033.334 sq ft
- Maximum seats capacity
- 40
- Maximum capacity for banquets
- 30
Weddings
Non contractual photo
Join us for drinks and unwind on the 38th floor which homes our Main Bar or enjoy sky high views of London on the 39th floor at our rooftop terrace!
Our guest reviews
So many great things - but…

TripAdvisor rating 4.0/5
outofthelight Solo travel - TripAdvisor review
Embarrassed at check-in
Customer review rating 2.0/5
David C. Business - Confirmed reviews ALL
Dear David, We would like to express our sincere appreciation for your continued loyalty as an Accor member, and we value your feedback regarding your recent stay at our hotel. We deeply regret any inconvenience or embarrassment you may have experienced during the check-in process. It is our standard procedure to request photo identification from all our guests as a security measure to ensure the safety and well-being of everyone staying with us. We understand that this may not have been your previous experience with Novotel, and for any deviation from your expectations, we offer our apologies. We are committed to providing a welcoming and courteous experience to all our guests, and we are genuinely sorry if this was not reflected in the way this situation was handled by our colleague. We take your comments seriously and will use this as an opportunity to reiterate our policies to our team members and ensure that interactions with our valued guests are conducted with grace and respect. While we appreciate your gratitude for the free upgrade offered by our colleague, we understand that it does not fully mitigate the less-than-satisfactory customer service you encountered. Your satisfaction is our priority, and we will use your feedback to improve our services and procedures. We hope you might consider staying with us again in the future, where we can provide you with a more seamless and enjoyable experience that aligns with your expectations. Your continued loyalty to Accor is highly valued, and we look forward to the opportunity to serve you better. Thank you for sharing your concerns with us, and please feel free to reach out if you have any further questions or comments. Kind regards, Anna & The Novotel London Canary Wharf Family ANNA MANAURO Hotel Operations Manager NOVOTEL LONDON CANARY WHARF 40 Marsh Wall, E14 9TP, LONDON, UK Hotel:+ 44 (0) 20… Email: an… novotel.com accorhotels.com
Good stay!
Customer review rating 5.0/5
Ali Families - Confirmed reviews ALL
Dear Ali, Thank you for the kind words! We are thrilled you had a good time with us. We look forward to welcoming you back very soon. Anna & The Novotel London Canary Wharf Family ANNA MANAURO Hotel Operations Manager NOVOTEL LONDON CANARY WHARF 40 Marsh Wall, E14 9TP, LONDON, UK Hotel:+ 44 (0) 20… Email: an… novotel.com accorhotels.com
Good stay
Customer review rating 5.0/5
Philippa K. Couples - Confirmed reviews ALL
Dear Philippa, Thank you so much for your review and for rating us 100/100! It was our great pleasure to welcome you and we're glad to hear you had a great time with us. We hope to see you again very soon. Take care, Anna & The Novotel London Canary Wharf Family ANNA MANAURO Hotel Operations Manager NOVOTEL LONDON CANARY WHARF 40 Marsh Wall, E14 9TP, LONDON, UK Hotel:+ 44 (0) 20… Email: an… novotel.com accorhotels.com
Overall ok stay, rude customer service
Customer review rating 2.0/5
D Couples - Confirmed reviews ALL
Dear Darren, We want to begin by expressing our sincerest apologies for the disappointing experience you encountered during your recent stay at our hotel. Your feedback is deeply concerning to us, and I assure you that this does not reflect the level of service and hospitality that we aim to provide to our guests. We are genuinely sorry to hear about your encounter with our staff members, during the check-in process. This behavior is unacceptable and falls far short of our standards of professionalism and hospitality. We will address this matter with them promptly and ensure that such incidents do not happen again in the future. Our guests deserve to be treated with courtesy and respect at all times. Regarding the condition of your room, we are equally disappointed to learn that it did not meet our cleanliness and maintenance standards. The issues you mentioned with the shower head, mirror, and carpet are not reflective of the quality we strive to offer. I assure you that we will immediately investigate these concerns and take appropriate action to rectify them. Your feedback is invaluable to us as it highlights areas in need of improvement, and I want to assure you that we take this seriously. We will be reviewing our processes and implementing additional staff training to ensure that future guests do not encounter similar issues. We understand that this experience has left a negative impression, and I sincerely apologize for the inconvenience you endured. We hope you might reconsider staying with us in the future, as we would welcome the opportunity to provide you with a much-improved experience that aligns with our usual high standards. Thank you for bringing these issues to our attention, and we appreciate your feedback, which will help us enhance our services. Kind regards, Anna & The Novotel London Canary Wharf Family ANNA MANAURO Hotel Operations Manager NOVOTEL LONDON CANARY WHARF 40 Marsh Wall, E14 9TP, LONDON, UK Hotel:+ 44 (0) 20… Email: an… novotel.com accorhotels.com
In partnership with TripAdvisor
Our other establishments nearby
Page out of
ibis London Docklands Canary Wharf 3 stars
Customer review rating (ALL Rating) 4.3/5 (1035 reviews)
At 1.303 km
ibis London Canning Town 3 stars
Customer review rating (ALL Rating) 4.7/5 (1950 reviews)
At 2.671 km
Novotel London Greenwich 4 stars
Customer review rating (ALL Rating) 4.0/5 (1939 reviews)
At 2.703 km
ibis budget London Whitechapel - Brick Lane 2 stars
Customer review rating (ALL Rating) 3.9/5 (883 reviews)
At 3.397 km
ibis London Excel Docklands 3 stars
Customer review rating (ALL Rating) 4.1/5 (1062 reviews)
At 3.508 km