Novotel London Canary Wharf 4 stars

Customer review rating (ALL Rating) 4.4/5 4,401 reviews

Hotel extras

  • 7 min walk to Canary Wharf underground with easy access to the City, O2 Arena and Greenwich

  • An ALLSAFE Bureau Veritas certified hotel.

  • 313 contemporary guest rooms including 26 designer style Suites with panoramic London views

  • 9 design inspired meeting rooms including E-board technology

  • BOKAN - Three breath taking options for food and drink located on the hotel's top floors

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Hotel location

Novotel London Canary Wharf

40 Marsh Wall
United Kingdom

GPS:51.501331, -0.023293

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Take advantage of our Flight + Hotel offers


Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  4,401 reviews

TripAdvisor Rating  4.5/5  1,780 reviews

Certificate of excellence 2023

great location

TripAdvisor rating 4.0/5

sandrabch TripAdvisor review

Great experience. Room was large but a bit dark. Service at front desk was great and very friendly. Super location if you need to be in the Canary Wharf area. Provided complementart late check out. Happy to go back

We are thrilled with your feedback and of course that you will come back. NExt time you book drop us an e-mail or a call and we will allocate you a room with more natural daylight. I appreciate your feedback about the team at the front desk, thank you. Looking forward to welcoming you back soon. Jacqui & The Canary Wharf Family

Perfect stay in Canary Wharf

TripAdvisor rating 4.0/5

Tracey_hola TripAdvisor review

We had a great stay over the weekend. Check it was quick and easy. We were upgraded to a city view room and was able to check in early. The room was spacious, clean and the bed was extremely comfortable. We used the swimming pool and sauna which were both nice although quite small. There was plenty of space as there was only a few people there, I could imagine at peak times it being busy. The bar was great unfortunately we didn’t use the terrace due to opening times, Upon check in we weren’t informed of these timings or the cleaning of the pool times so always worth an ask. Would recommend if over Isle of Dogs/North Greenwich way.

Thank you Tracey_hola for taking the time to review your stay with us and I am so glad that it was perfect. I am sorry you were not made aware of the pool cleaning times I will certainly address this issue. I do hope we can welcome you back soon. Jacqui & The Canary Wharf Family

Wonderful accomodation

Customer review rating 5.0/5

Rita B. Families - Confirmed reviews ALL

I was extremely impressed with the hotel, the staff were fabulous, the facilities exceptional. I highly recommend this hotel to anyone thinking about booking, don't hesitate. Very modern bathrooms, comfortable beds, security features in elevators. Will absolutely stay again.

Dear Rita, Thank you for posting a review and thank you for recommending us! The Team will be very happy to hear your praises. We hope you will come back soon Anna & The Novotel London Canary Wharf Family ANNA MANAURO Hotel Operations Manager NOVOTEL LONDON CANARY WHARF 40 Marsh Wall, E14 9TP, LONDON, UK Hotel:+ 44 (0) 20… Email: an…


Customer review rating 4.5/5

Jaden Couples - Confirmed reviews ALL

Really nice room. Most of the staff was friendly with the exception of the breakfast buffet staff. Super disappointed by breakfast. Disorganization, lack of certain items, lack of vegetarian/vegan options and rude staff. Also we were asked to sit alone on the upper floor away from the buffet and had to walk up and down the stairs with our plates beside coughing guests waiting on the stairs. Just a mess.

Dear Jaden, Thank you very much for your stay at Novotel London Canary Wharf. We are sorry that your breakfast experience was not as you had imagined. Please excuse the long waiting times. If you visit us again, we are looking forward to seeing you and would like to convince you of our quality. Thank you for taking the time, I wish you a nice day. Kind regards, Anna & The Novotel London Canary Wharf Family ANNA MANAURO Hotel Operations Manager NOVOTEL LONDON CANARY WHARF 40 Marsh Wall, E14 9TP, LONDON, UK Hotel:+ 44 (0) 20… Email: an…

Great location and view. Room well furnished.

Customer review rating 4.0/5

Kelly G. Business - Confirmed reviews ALL

One night stay for business. Great room, location and view. Clean and adequate for my needs. Only issue was a cold shower in the morning!

Dear Kelly, Thank you so much for your feedback. It was our great pleasure to welcome you and we're glad to hear you had a great stay with us! I sincerely apologize for the inconvenience caused to you due to cold water in the shower & breakfast experience. Rest assure your feedback has been shared to our engineering & breakfast management team. Hope to see you soon, Shrishti & The Novotel London Canary Wharf Family

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Other web-users rate our hotel

  • 1,317 reviews 9.1/10 Location
  • 3,455 reviews 7.8/10 Room
  • 2,627 reviews 8.3/10 Service
  • 39 reviews 7.4/10 WiFi
  • 1,279 reviews 5.2/10 Cleanliness
  • 1,151 reviews 7.2/10 Breakfast
  • 994 reviews 7/10 Amenities
  • 594 reviews 8.9/10 Vibe

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