Novotel London Canary Wharf 4 stars

Customer review rating (ALL Rating) 4.4/5 3,782 reviews

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Description

Hotel extras

  • 7 min walk to Canary Wharf underground with easy access to the City, O2 Arena and Greenwich

  • Green Key Certified - We 100% commit to sustainable business practices

  • 313 contemporary guest rooms including 26 designer style Suites with panoramic London views

  • 9 design inspired meeting rooms including E-board technology

  • BOKAN - Three breath taking options for food and drink located on the hotel's top floors

Our accommodation(s)

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Hotel location

Novotel London Canary Wharf

40 Marsh Wall
E14 9TP LONDON
United Kingdom

GPS:51.501331, -0.023293

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,782 reviews

Customer review rating 5.0/5

Leanne M. Couples - Confirmed reviews ALL

My husband and I had a night here after going to a concert at the O2. It was perfectly located, just one quick and easy stop away, and short walk to the Underground. The restaurant was fabulous. We had a cheeky drink with a top floor view of London before the concert and a fabulous breakfast the next morning. Great selection at breakfast, would highly recommend paying the extra. We then got a complimentary late checkout and were able to relax in the pool and sauna, had the place to ourselves. It was absolute bliss. The staff were all incredible helpful and pleasant. Wouldn't hesitate to book again.

Thank you, Leanne, for taking the time to share such a lovely review. We’re delighted you and your husband had such an enjoyable stay after your concert at the O2 and that the location, breakfast, spa facilities, and views helped make the visit relaxing. It’s especially wonderful to read your kind comments about the team. We hope to welcome you back again soon. Michal & the Novotel London Canary Wharf Family

Customer review rating 5.0/5

Niranjana S. Families - Confirmed reviews ALL

We had a wonderful time at Novotel London Canary Wharf. I stayed there with my family to celebrate my daughter’s 18th birthday. The service was excellent from reception right through to the end of our two-night, three-day stay. Food was delicious too. We truly enjoyed every moment and would highly recommend it.

Thank you, Niranjana, for your wonderful review. We’re delighted you chose to celebrate your daughter’s 18th birthday with us and that your family had such an enjoyable stay. It’s lovely to read your kind comments about the service, the food, and the overall experience throughout your visit. We hope to welcome you back again soon. Michal & the Novotel London Canary Wharf Family

Customer review rating 4.0/5

Nazanin Z. Couples - Confirmed reviews ALL

Room size and view were great but not happy with the room service. We skipped the room cleaning in our stay but not received what we asked for because we skipped the daily room cleaning service.

Thank you, Nazanin, for your feedback. We’re pleased to read that you enjoyed the room size and the views during your stay. I’m sorry to learn that the experience with room service and the bathroom cleanliness did not fully meet expectations, particularly after you chose to skip the daily housekeeping service. Your comments have been noted carefully as these details are important to the overall stay. Michal & the Novotel London Canary Wharf Family

Customer review rating 5.0/5

Andrew D. Couples - Confirmed reviews ALL

Me and my girlfriend stayed at Novotel canary wharf for a week break and we were both so pleased we did. The stagg upon arrival were so friendly. Welcoming and professional. The room had an amazing view of the skyline and the location was perfect for us. The addition of sauna, gym and swimming pool made the stay all the more beyyer. We will be staying again and recommend Novotel Canary wharf to anyone staying in the area

Thank you, Andrew, for your lovely review. We’re delighted you and your girlfriend had such an enjoyable stay and that the location, views, and facilities helped make the week special. Harmonie will be especially pleased to read your kind comments about her warm welcome on arrival. We look forward to welcoming you back again soon. Michal & the Novotel London Canary Wharf Family

Customer review rating 4.5/5

Cyril L. Couples - Confirmed reviews ALL

Very enjoyable stay but except for a 15 minutes queue to get on a lift because only 2 were working at peak late afternoon time.

Thank you, Cyril, for your review. We’re pleased to read that you enjoyed the location, the design of the hotel, and the service from the front desk team. I’m sorry to learn about the delay you experienced with the lifts during a busy period, as we understand how frustrating that can be. We hope to welcome you back again soon. Michal & the Novotel London Canary Wharf Family

Other web-users rate our hotel

  • 1,526 reviews 9.3/10 Location
  • 3,176 reviews 8/10 Room
  • 2,733 reviews 8.4/10 Service
  • 43 reviews 5.9/10 WiFi
  • 1,086 reviews 6.1/10 Cleanliness
  • 946 reviews 7.5/10 Breakfast
  • 435 reviews 5.4/10 Value
  • 320 reviews 7.2/10 Pool

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