ibis budget London Hounslow 2 stars

Customer review rating (ALL Rating) 4.0/5 863 reviews

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20 28 Staines Road, For Car Park use 65 Grove Road, TW3 3PU, TW3 3JS LONDON, United Kingdom

Description

Hotel extras

  • A 20-minute drive to Heathrow Airport

  • Less than a ten minute walk to Twickenham stadium

  • On site Parking available for all guests. Fees Apply Please contact the hotel for information

  • Five-minute walk to Hounslow Central Underground Station

  • Good shopping possibilities located nearby

Our accommodation(s)

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Room 1
See availabilities

Room

Triple room with a double bed and a single bunk bed.

Photo out of - Triple room with a double bed and a single bunk bed.

Room for up to 3 people, with a double bed with a duvet and a bunk bed. Modern, relaxing design, flatscreen television with all connections, shower and separate toilets. Perfect for families, couples or friends

Max. number of persons
3

Bedding

Bunk bed(s) x1

Double bed(s) x1

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities

Electric Facilities

  • 220/240 V AC

Working Area

  • Business Desk
  • 3 pers. max
  • Bedding 1 x Bunk bed(s) and 1 x Double bed(s)
See availabilities

Cocoon & Design Room with twin beds and soft duvets, an XL light shower and separate toilet, flat-screen TV, multimedia connections and WIFI. Ideal for sharing with friends or colleagues.

Max. number of persons
2

Bedding

Single bed(s) x2

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities

Electric Facilities

  • 220/240 V AC

Working Area

  • Business Desk
See availabilities

Accessible rooms feature wheelchair turning space, alarm cords, wheel-in shower, bathroom grab rails, accessible bed, wardrobe, mirror and writing facilities. Audible and visual or vibrating fire alarms on request or installed.

Max. number of persons
2
Area
From 15 m² / 161 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities

Electric Facilities

  • 220/240 V AC

Working Area

  • Business Desk
See availabilities

Hotel location

ibis budget London Hounslow

20 28 Staines Road, For Car Park use 65 Grove Road, TW3 3PU
TW3 3JS LONDON
United Kingdom

GPS:51.467194, -0.366678

Telephone
Fax +44 20 8577 9164

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property
  • 148 rooms
  • 8 rooms for people with reduced mobility
  • 148 non-smoking rooms

Languages spoken at the hotel

Reduced mobility Facilities

100% Non Smoking Property

Entertainment

  • Football Table

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Safe deposit box at reception

  • Safe deposit box at reception

Pets

Pets allowed Additional charge

Catering

Breakfast

  • Buffet

Snack and beverage machine

  • Snack and beverage machine Additional charge
  • On site
  • Outdoor parking
  • Private
  • 20 parking spaces

  • Parking pricing: 13.5 GBP 13.5 GBP Per day

Breakfast

Photo out of - Breakfast

Buffet

Because great days start with good breakfast! Our delicious buffet includes cold cuts, cheese , dairy items & alternatives, pastries, cereals, toast , butter, preserves, juices and hot drinks. Please note that our buffet does not include hot food items.

Services

  • Continental
  • Cold breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  863 reviews

Customer review rating 0.5/5

Pierangelo D. Business - Confirmed reviews ALL

Dear Pierangelo d., Thank you for reaching out regarding your concerns. We take guest privacy very seriously and adhere to strict policies regarding personal information. Please contact our customer service for assistance in resolving this issue. Best regards, ibis budget London Hounslow

Customer review rating 3.0/5

Vince H. Solo - Confirmed reviews ALL

Dear Vince H., Thank you for sharing your feedback regarding your recent stay. I appreciate your comments about the cleanliness and comfort of your room. However, I regret to hear that noise from other guests affected your experience. We strive to maintain a peaceful environment for all our guest Thank you, Noopur ibis budget London Hounslow

Customer review rating 4.0/5

Francis D. B. Families - Confirmed reviews ALL

Dear Francis D. B., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you enjoyed our convenient location and breakfast offerings. It is also encouraging to know that our team promptly addressed the minor issue with the television. We appreciate your recommendation. Thank you, Noopur Ibis budget London Hounslow

Customer review rating 4.0/5

Rohan P. Solo - Confirmed reviews ALL

Dear Rohan P., Thank you for your feedback. We appreciate your comments regarding our service. While we strive for efficiency, we also aim to create a welcoming atmosphere for all our guests. Your insights will be considered as we continue to enhance our guest experience. Best regards, Noopur ibis budget London Hounslow

Customer review rating 3.5/5

Rajiv R. Business - Confirmed reviews ALL

Dear Rajiv R., Thank you for your feedback regarding your recent stay. We appreciate your comments on the comfort and location of our hotel. Your suggestion about providing chairs in the rooms is valuable, and we will certainly consider it for future improvements. Thank you, Noopur ibis budget London Hounslow

Dear Pierangelo d., Thank you for reaching out regarding your concerns. We take guest privacy very seriously and adhere to strict policies regarding personal information. Please contact our customer service for assistance in resolving this issue. Best regards, ibis budget London Hounslow

Customer review rating 3.0/5

Vince H. Solo - Confirmed reviews ALL

Short stay in comfortable room but very noisy inside…a large group of young people were staying and having loud conversations and running up and down the corridors outside the rooms after hours!!

Dear Vince H., Thank you for sharing your feedback regarding your recent stay. I appreciate your comments about the cleanliness and comfort of your room. However, I regret to hear that noise from other guests affected your experience. We strive to maintain a peaceful environment for all our guest Thank you, Noopur ibis budget London Hounslow

Customer review rating 4.0/5

Francis D. B. Families - Confirmed reviews ALL

Well located predictable Ibis budget hotel. Short bus or underground to Heathrow or London. Nice healthy well presented breakfast. Minor problem with TV was dealt with expeditiously. Recommended. Ideal for solo travellers.

Dear Francis D. B., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you enjoyed our convenient location and breakfast offerings. It is also encouraging to know that our team promptly addressed the minor issue with the television. We appreciate your recommendation. Thank you, Noopur Ibis budget London Hounslow

Customer review rating 4.0/5

Rohan P. Solo - Confirmed reviews ALL

Good service but not friendly. They did their job.

Dear Rohan P., Thank you for your feedback. We appreciate your comments regarding our service. While we strive for efficiency, we also aim to create a welcoming atmosphere for all our guests. Your insights will be considered as we continue to enhance our guest experience. Best regards, Noopur ibis budget London Hounslow

Customer review rating 3.5/5

Rajiv R. Business - Confirmed reviews ALL

Well located, comfortable stay but in room you could provide a chair will make lot of difference

Dear Rajiv R., Thank you for your feedback regarding your recent stay. We appreciate your comments on the comfort and location of our hotel. Your suggestion about providing chairs in the rooms is valuable, and we will certainly consider it for future improvements. Thank you, Noopur ibis budget London Hounslow

Customer review rating 3.5/5

Mark H. Business - Confirmed reviews ALL

Functional, clean and good value. 15 mins tube to lhr, cheap spoons nearby.

Dear Mark h., Thank you for your feedback. We appreciate your compliments regarding our cleanliness and value. However, we strive to enhance our guests' experiences and will take your comments into consideration for future improvements. Thank you, Noopur ibis budget London Hounslow

Customer review rating 5.0/5

Richard O. Couples - Confirmed reviews ALL

Quick overnight stay, booked late. Great welcome after midnight!

Dear Richard O., Thank you for your positive feedback regarding your recent stay with us. We are pleased to hear that you appreciated our last-minute booking options and found our rates favorable. It is wonderful to know that you received a warm welcome, even late at night. Best regards, Noopur ibis budget London Hounslow

Customer review rating 4.0/5

Pushpraj G. Families - Confirmed reviews ALL

Over the phone, asking me to give my credit card number, expiry and three digit code, in order to confirm my booking, I felt odd not even knowing is it allowed or not!

Customer review rating 4.5/5

David S. Solo - Confirmed reviews ALL

The room was comfortable, with air conditioning which kept the room cool. I was at the back of the building which overlooks residential flat dwellings, but there was no noise during the four nights I was there. The bed was comfortable, shower within a pod very efficient. The toilet was in a separate 'cupboard', which was the only odd thing about the room. Nice easy on the eye lighting around the room. Toiletries and towels supplied. Th room was tidied each day. No coffee/tea making facilities', but these were available in the foyer area. Continental breakfast was good, with a varied choice of foods. The hotel was within ten minutes of the Piccadilly tube line going to Heathrow, ten minutes, or central London, around thirty to forty minutes. Finally, the staff were very helpful and welcoming.

Dear David S., Thank you for sharing your positive experience at ibis budget London Hounslow. We are pleased to hear that you found your room comfortable and quiet, allowing for a restful stay. It is great to know that the air conditioning, shower facilities, and overall ambiance of the room met your expectations. We appreciate your feedback regarding the unique layout of the room, including the separate toilet area. Your insights are valuable to us as we strive to enhance our guests' experiences. We are also glad that you enjoyed our continental breakfast and found our location convenient for accessing central London and Heathrow. It is rewarding to hear that our team provided helpful and welcoming service during your visit. Thank you once again for your kind words. We hope to have the opportunity to welcome you back in the future. Best regards, Noopur the team at ibis budget London Hounslow

Customer review rating 5.0/5

David P. Solo - Confirmed reviews ALL

Quality budget hotel. Perfect for my stay in West London. The staff are super helpful.

Dear David P., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you appreciated our location and found our staff to be helpful. Your satisfaction is our priority, and we look forward to welcoming you again in the future. Best regards, Noopur ibis budget London Hounslow

Customer review rating 5.0/5

Eileen R. Solo - Confirmed reviews ALL

Ideal location if you want the convenience of being close to central London but without the price tag. Transport links can quickly get you to many of the nearby attractions whether its proximity to Heathrow, Twickenham, Kew or Ealing and access on Elizabeth line to central London and beyond. The staff here are great, housekeeping do a great job. My room is spacious and the bed extremely comfy.

Dear Eileen R., Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you appreciated our convenient location and found our rooms comfortable. It is also gratifying to know that our staff and housekeeping team contributed positively to your experience. We strive to provide great service and a welcoming environment for all our guests. We hope to welcome you back soon for another enjoyable stay. Best regards, Noopur ibis budget London Hounslow

Customer review rating 5.0/5

Mg M. Solo - Confirmed reviews ALL

This serves as a way to say to all the staff of Ibis Day and Night, for the Service I received during my stay which was great to be just good and thank you once again Regards Mrs m. from South Africa

Dear Mrs. m., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that our staff provided you with great service. Your appreciation motivates us to continue delivering excellent hospitality. Best regards, Noopur ibis budget London Hounslow

Customer review rating 4.0/5

Carmella H. Couples - Confirmed reviews ALL

An absolute lifesaver near Heathrow! After being stranded by an airport IT failure, the staff here showed outstanding guest care. They were incredibly kind, checked us in immediately, and let us wait comfortably while our room was readied. For a budget hotel, the facilities are good, the room was spacious and comfortable, and it is just 30 minutes from Terminal 5. The buffet breakfast (cereals, toast, cold meats) was just what we needed. It’s no wonder so many people are repeat visitors!

Dear Carmella, Thank you so much for your wonderful review and for sharing such kind and detailed feedback. We’re delighted that our team was able to support you during such an unexpected and stressful situation following the airport IT failure. We’re especially pleased to hear that our manageress/supervisor and the team on duty showed compassion and did everything they could to have your room ready early, allowing you to rest and feel comfortable. It’s wonderful to know that you enjoyed the spacious and comfortable room, breakfast, Wi-Fi, and the convenience of our location near Heathrow. We’re also grateful for your kind comments about our facilities and value for money. Your recognition of our team means a great deal to us, and we will be sure to share your lovely comments with them. We’re equally pleased that you found the booking process easy and noticed our sustainability initiatives. Thank you once again for choosing to stay with us. We hope to have the pleasure of welcoming you back on a future visit to London. Warm regards, The Management Team

Customer review rating 4.5/5

Stephen B. Friends - Confirmed reviews ALL

Was good staff were nice and friendly in reception. close to buses and train station to london.went to bonjovi concert in Wembley.only thing wrong was one lift was out of order and bit of pain when everyone including housekeeping trying to use lifts.apart from that would defo stay again when come down nxt year

Dear Stephen B., Thank you for your positive feedback regarding your recent stay with us. We are pleased to hear that our staff made a favorable impression and that our location was convenient for your visit to Wembley. We apologize for any inconvenience caused by the lift being out of order; we understand how that can affect the overall experience. We appreciate your understanding and look forward to welcoming you back next year. Best regards, Noopur ibis budget London Hounslow

Customer review rating 2.0/5

Robert J. Business - Confirmed reviews ALL

No remote for the TV, soundproof room wasn't sounds proof so had to sleep with ear plugs in, room was clean, stayed in room 338

Dear Robert J., Thank you for your feedback regarding your recent stay. I regret to hear that the noise levels and the absence of a TV remote affected your experience. We appreciate your comments on room cleanliness and will use them to enhance our services. Best regards, Noopur ibis budget London Hounslow

Customer review rating 1.5/5

Austin T. Solo - Confirmed reviews ALL

The hallway carpets were very dirty. Room was smelly. AC didn’t work well. There was no TV remote control. I requested at front desk and he told me to bring it in but never got delivered. I had to request again second day and finally he brought one that was missing battery cover. I left TV on and went next door to buy water and came back TV was turned off. It looked like they came in the room even I had the “Do not disturb” tag on the door.

Dear Austin T., Thank you for sharing your feedback regarding your recent stay. I sincerely apologize for the cleanliness issues you encountered in the hallways and your room, as well as the discomfort caused by the air conditioning and the TV remote situation. It is our goal to provide a pleasant experience for all our guests, and I regret that we fell short in this instance. Concerning the disturbance despite your 'Do Not Disturb' tag, this is taken seriously, and I assure you that we will review our procedures to ensure that our guests' privacy is respected. Thank you for bringing these matters to our attention. Best regards, Noopur ibis budget London Hounslow

Customer review rating 5.0/5

Rosley A. Couples - Confirmed reviews ALL

Always come back to this hotel, everytime

Dear Rosley A., Thank you for your kind words regarding our location. We are delighted to hear that you consistently choose to stay with us. Your loyalty is greatly appreciated, and we look forward to welcoming you back on your next visit. Best regards, Noopur ibis budget London Hounslow

Customer review rating 0.5/5

Ismail T. Solo - Confirmed reviews ALL

Really rude stuff were not really helpfull and did not seem like they wanted to work or wanted to help

Dear Ismail T., Thank you for your feedback regarding your recent stay. We are disappointed to hear that the behavior of our staff did not meet your expectations. Please be assured that we value all guest experiences and will take your comments into consideration for future improvements. Thank you, Noopur ibis budget London Hounslow

Customer review rating 4.0/5

Ian H. Families - Confirmed reviews ALL

Location was alright apart from if yoi keep the eindow open to get some air flowing through the room theres the noise from the road (if your room is on the road side) otger than that its good value for london

Dear Ian H., Thank you for your feedback regarding your stay. We are pleased to hear that you found our hotel to be a comfortable and good value option in London. We appreciate your comments about the noise and will consider them for future improvements. Thank you, Noopur ibis budget London Hounslow

Customer review rating 5.0/5

John B. Friends - Confirmed reviews ALL

EVERY THING WENT WELL

Dear John B., Thank you for your positive feedback regarding your recent stay with us. We are pleased to hear that everything went well and that our staff contributed to your enjoyable experience. We hope to welcome you back in the future. Best regards, Noopur ibis budget London Hounslow

Other web-users rate our hotel

  • 961 reviews 8.9/10 Location
  • 1,271 reviews 5.1/10 Room
  • 994 reviews 8.5/10 Service
  • 30 reviews 8.7/10 WiFi
  • 622 reviews 5.9/10 Cleanliness
  • 453 reviews 7.9/10 Value
  • 274 reviews 6/10 Breakfast
  • 5 reviews 2.9/10 Bar

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