ibis budget London Hounslow 2 stars

Rooms clean. Friendly staff. Will carry on staying here regularly.

Great thanks all staff well manered

On arrival there wasn’t anyone at the desk, we had to wait about 5 minutes before anyone came. When they did came they were very friendly. The room was extremely small and it smelt musty. The bunk bed had a funny smell, I think the mattress smelt slightly of urine. I won’t be staying here again.

The staffs were so help, the rooms were clean and enjoyed my stay.

Satisfactory

On check on I was allocated a room, 112, that hadn't been cleaned or made up since the last person to occupy it checked out. This was quickly rectified but really as things are right now this shouldn't happen. After that I enjoyed my stay.

Mattress needs updation had back ache, found alot of hairs on sheets. Toilets flush don't work properly. Service was good guy changed our room very quick and very well receptionist. Parking was available and reasonable price too.

It was ok for a budget hotel

Small basic room for staying near family. Staff were helpful. Facilities very basic

Clean,functional,cheap...exactly what you expect from an ibis

I was on a business trip and had an early start the next day. Unfortunately due to travel issues I was only able to spend a few hours at the hotel before I had to leave. However I would say that the hotel, facilities and staff were excellent especially considering how low the prices were. All in all it was great value.

Excellent

The rooms were very hot 2yr old Daughter kept in crying all night due to the humidity inside the room. Toilets are quite crammed. Very good hygiene though Good sanitizing options

The room was OK, but they had no kettle and tea, coffee and sugar in the room, they was a coffee machine near the reception but for what we got it was a bit expensive

Upon arrival at the hotel, I had to press a call button for someone to open the door. After pressing the call button 3 times, no one had answered or let me in, so I waited until another guest left the hotel and went in through the open door. No-one was at the reception desk, and there was no call bell. After shouting ‘excuse me’ for 10 minutes someone finally came to the front desk. He was apologetic about the wait and said he was helping an elderly couple get their TV working and there was no other staff on. Cannot fault his customer service. After checking me in, I entered the lift and went to push the ‘close door’ button. There was no button there, meaning my finger went straight through and touched what I only imagined to be wires. In the room opposite to mine, there were 2 workmen staying the night, who were wedging their door open with a shoe and playing music. The rooms are very small, and there was quite a bit of dirt/grime on the blind. The TV is small and remote didn’t work so I couldn’t turn the TV off when I went to sleep. There is no bathroom, the sink is tiny and on a shelf in the room, there is a glass screen into the shower, and the toilet is located inside what looks like a cupboard. The lights to the shower flickered on and off most of the night. I suppose you get what you pay for, but I will not be staying at this hotel again.