ibis budget London Hounslow 2 stars

Customer review rating (ALL Rating) 3.9/5 1,041 reviews

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20 28 Staines Road, For Car Park use 65 Grove Road, TW3 3PU, TW3 3JS LONDON, United Kingdom

Description

ALLSAFE approved hotel

Hotel extras

  • A 20-minute drive to Heathrow Airport

  • Less than a ten minute walk to Twickenham stadium

  • On site Parking available for all guests. Fees Apply Please contact the hotel for information

  • Five-minute walk to Hounslow Central Underground Station

  • Good shopping possibilities located nearby

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

ibis budget London Hounslow

20 28 Staines Road, For Car Park use 65 Grove Road, TW3 3PU
TW3 3JS LONDON
United Kingdom

GPS:51.467194, -0.366678

Telephone
Fax +44 20 8577 9164

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible hotel
  • Wi-Fi

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,041 reviews

TripAdvisor Rating  3.5/5  1,611 reviews

Some aircraft noise

TripAdvisor rating 4.0/5

Revatron TripAdvisor review

This as a short overnight before an early AM flight out of LHR. From T5 it was about 20mins from the tube station to the hotel, very good. Check in was swift and friendly. Room was as you'd expect for the price point but it was clean and the bed was comfy for me. I didn't have breakfast so can't comment on this. But there did seem to be free tea and coffee on offer in the lobby. My one critisism would be noise. The windows are thin, glazing poor. You're under the flight path so plenty of noise from aircraft taking off. Now before anyone says anythng I've stayed in plenty of airport hotels right beside terminals and runways and haven't heard jet noise so this cetainly can be solved with better sound proofing.

Thank you for taking the time to tell us about your experience at the ibis budget London Hounslow. I am sorry that your experience did not meet your expectation. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ramona Ibis Budget Team

Unfriendly manager

Customer review rating 3.5/5

Tadeusz W. Solo - Confirmed reviews ALL

Everything that was unsatisfactory can be blamed on the manager. Location ideal for me. The access room and house-keeping good. Staff friendly and helpful. BUT one lift not operating for months, key-cards rarely working, plus comments like "If you don't like the hotel, go somewhere else" do not show the manager in a good light. If this is Accor or IBIS policy, then shame on you. If this is not your policy, then retrain, discipline or change the manager. Whatever happened to "The customer is always right"? Or indeed common courtesy instead of smugness and self-satisfaction?

Dear TADEUSZ W., Thank you for taking the time to tell us about your experience at the ibis budget London Hounslow. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ramona Ibis Budget Team

Well located It

Customer review rating 4.5/5

O. I. Solo - Confirmed reviews ALL

It was a pleasant experience staying at this budget hotel for a few days.

Dear I. O., We very much appreciate your comments regarding your stay at the ibis budget London Hounslow. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ramona Ibis Budget Team

Good stay

Customer review rating 4.0/5

Mohamed Solo - Confirmed reviews ALL

Was good

Dear MOHAMED O., We very much appreciate your comments regarding your stay at the ibis budget London Hounslow. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ramona Ibis Budget Team

Everything perfect

Customer review rating 5.0/5

Anna M. Families - Confirmed reviews ALL

My family visit london and having 5 days stay in the hotel. Breakfast got all they needs , room is tidy, location 5mins close to the tube. Tesco and alot of restaurants close by.

Dear YAN M., We very much appreciate your comments regarding your stay at the ibis budget London Hounslow. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ramona Ibis Budget Team

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Other web-users rate our hotel

  • 949 reviews 8.8/10 Location
  • 1,446 reviews 4.9/10 Room
  • 1,030 reviews 8.2/10 Service
  • 28 reviews 7.7/10 WiFi
  • 751 reviews 5.1/10 Cleanliness
  • 253 reviews 4.8/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.