ibis budget London Hounslow 2 stars

Customer review rating 4.0/5 3,859 reviews
ibis budget London Hounslow
See on a map
+ 9 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?

ALL - Accor Live Limitless

Not participating hotel

When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • A 20-minute drive to Heathrow Airport

  • Less than a ten minute walk to Twickenham stadium

  • On-site parking for all hotel guests cost £6 per day.

  • Five-minute walk to Hounslow Central Underground Station

  • Good shopping possibilities located nearby

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Automatic air control
Catering
  • Breakfast
  • Snack & beverage machine
Information message

In response to the COVID-19 pandemic and government guidelines we have taken the difficult decision to close the hotel. Our thoughts remain with everyone impacted across the world and we look forward to welcoming guests and visitors back soon.

Hotel location

ibis budget London Hounslow

20 28 Staines Road
For Car Park use 65 Grove Road
TW3 3PU
TW3 3JS
london
united kingdom

Tel: +442085779137

Fax: (+44)02085779164

Contact email

Check-in from 14h00

Check out up to 12h00

  • London Bus Network From T5 :  423 The Bell Corner

  • London Underground :  Piccadilly Hounslow Central

  • By plane

    LONDON HEATHROW At 6km / 3.73 miles

  • By train

    HOUNSLOW CENTRAL At 0.5km / 0.31 miles

GPS :51.467194, -0.366678

Our accommodations

Double room with one double bed for up to 2 people

  • Max. number of persons: 2
  • Wireless internet in your room

Triple room with a double bed and a single bunk bed.

  • Max. number of persons: 3
  • Wireless internet in your room

TWIN - Room with twin beds

  • Max. number of persons: 2
  • Wireless internet in your room
Accessible room

Accessible room with 1 double bed

  • Max. number of persons: 2
  • Area: From 15 / 161 sq ft
Accessible room

Accessible room with 2 single beds

  • Max. number of persons: 2
  • Area: From 15 / 161 sq ft
Rooms

Our guest reviews for
ibis budget London Hounslow

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

3,859 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,529 reviews

Total Disregard to people in distress in London as we were asked to leave with just 2 days notice

Customer review rating 4.0/5

Rishi K. Solo - 28/03/2020 Confirmed reviews ALL

Me and my family used to really like staying at the Ibis Budget in Hounslow Central, London, UK and even this time i booked the same for my stay in London for almost two Months, I totally understand the Corona Virus situation and the government asking the Hotels to shutdown but also asked some of them not too if they were homing tourists like me from India and other people who had no where to go during this pandemic, we were given refunds but what about the stress we had to go through where we had no place to stay for 12 hours after that and were on the streets exposed to the virus and now are paying almost double the amount of Tariff to stay in a Guest House, Ibis as a company should also compensate for all our losses. I would definetly request you to compensate me for all my stay at the other place atleast the difference amount.

Well located and prices

Customer review rating 4.0/5

Anonymous Couples - 24/03/2020 Confirmed reviews ALL

Check-in and out were very fast and easy. Room was as expected and what in the pictures. Was as expected overall. No surprises.

Great customer service

Customer review rating 4.0/5

Bala Couples - 24/03/2020 Confirmed reviews ALL

Good location. Excellent service partcularly from James, Selvia and Maria

very good value for money

Customer review rating 4.0/5

Sam B. Couples - 23/03/2020 Confirmed reviews ALL

stayed for two nights very happy with the hotel

Great value, clean and friendly

Customer review rating 4.0/5

Paul Families - 21/03/2020 Confirmed reviews ALL

Good base for our UK visit - convenient location, shops and restaurants close by. Staff helpful despite the virus problems.

Good location but smelly bathroom

Customer review rating 4.0/5

Anonymous Families - 20/03/2020 Confirmed reviews ALL

Comfy bed, maybe we were too late for breakfast or staff were just busy to replenish stuff, good location nearby shops, bank, supermarket. Just one thing, we had strange bathroom sort of for pwd if 3 people continuously showered the water will come out to the room and there’s an off smell may be from the drainage.

Very happy - but there was confusion over payment

Customer review rating 4.0/5

Derek H. Couples - 17/03/2020 Confirmed reviews ALL

We have stayed at this hotel many times before and will do again. It is convenient for where we want to be. It is quite basic accommodation but the price reflects this and so I have no complaints. The only issue this time was I checked in and paid online. However, I received a knock on my door when I was in bed to be told I hadn't paid - so I had to get up go down to reception and show the confirmation on my laptop. I was told money had not been received and that I should pay a second time and I would be refunded if payment was received twice. I said I would contact IBIS to sort it. I emailed the hotel using the contact on the website - never received a reply. Left without any other communication with reception and checked my credit card statement. I had paid. First time this has happened - and we have stayed at least a dozen times before - just unfortunate it did not go smoothly this time.

Thomas o brien

TripAdvisor rating 3.5/5

924thomaso Business - 16/03/2020 TripAdvisor review

Great hotel and staff are very friendly would stay there always and centre to loads also has tesco right beside it it's a must stay for a weekend great place central to underground and train and bus service to centre london

Well located

Customer review rating 4.0/5

Nadia W. Couples - 15/03/2020 Confirmed reviews ALL

Goof

Good location for the event we attended

Customer review rating 4.0/5

T. Friends - 15/03/2020 Confirmed reviews ALL

It served our requirements

Very Well Located

Customer review rating 4.0/5

Yinka Business - 14/03/2020 Confirmed reviews ALL

A budget hotel but well run. Spent 9 nights. The staff were nice and ready to assist, the rooms though small were neat. Located just by Hounslow high street one was able to get anything from the major name shops. The breakfast needs improvement as it was one sided although lots of places to eats around.

Quick and easy for Heathrow.

Customer review rating 4.0/5

Martin W. Couples - 14/03/2020 Confirmed reviews ALL

We had arrived very early into Heathrow after cancellations due to current situations 35hrs flight. Phoned hotel and spoke to a very helpful and friendly member of staff. John. Who arranged for us to check in early which was a Godsend. Very quick and easy check in and John was very chirpy for that time of the morning. Second time we have stayed here as first was so successful. So easy if you're leaving or arriving from Heathrow. Comfy bed good shower very clean room adequate breakfast and smiley happy helpful staff. Stayed in Ibid budget hotels around the World you can't beat them for what they are. Take a walk around the corner to the Kathmandu Zone Nepalese restaurant for a decent curry while you're there.

Good stay

Customer review rating 4.0/5

Anonymous Business - 12/03/2020 Confirmed reviews ALL

easy to access hotel, close to the tube, parking was easy too. Staff polite and helpful, room clean and providing all I needed. Only issue was the shower that made a siren noise ! I thought it would ease off when the water ran a bit but it was a deafening noise throughout! Thank goodness I didn't try and shower late at night or early in the morning as it would have woken the whole hotel!

Good locatio

Customer review rating 4.0/5

Bill Couples - 11/03/2020 Confirmed reviews ALL

Hotel was in central Hounslow and ideal for shops and restaurants. Excellent pub for thai meal nearby. Used it to stay close to Heathrow at reasonable price. Perfectly adequate for one night stay.

Good location for Twickenham with excellent staff.

Customer review rating 4.0/5

Rh S. Solo - 11/03/2020 Confirmed reviews ALL

The hotel is not the best you will stay in but clean. I have to say the staff were welcoming, friendly and very happy to help with any issues.

Reasonable location, reasonable place

Customer review rating 4.0/5

Vincent S. Friends - 10/03/2020 Confirmed reviews ALL

It was just adequate. It worked. Nothing wrong. But a bit pricy for a budget (very) hotel.

Dear Mr S., Thank you for taking the time to tell us about your experience at the ibis budget London Hounslow. I am sorry that your experience did not entirely meet your expectations; please allow me to express my sincerest apologies. (If I'm not mistaken during your stay it was an event, that's why the not so budgety price.) At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maria Kiss General manager

Digracefully dirty

Customer review rating 4.0/5

Andrew D. Friends - 10/03/2020 Confirmed reviews ALL

Having arrived at close to 1pm the hotel wanted to charge an extra £10 to allow check-in to a room so I left my bags behind reception. When returning from the rugby around 10.30pm and entering the bedroom it had not been cleaned from the previous occupiers which is disgusting particularly now we have the Coronavirus situation. I was however too tired to have to try and relocate to another room or have the room cleaned.

Dear Mr D., Thank you for taking the time to tell us about your experience at the ibis budget London Hounslow. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence, and had we known about your issue with the room would have been ready to provide you with an alternative room. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maria Kiss General manager

Very "budget"

Customer review rating 4.0/5

Cp Families - 09/03/2020 Confirmed reviews ALL

Hotel tired and grubby. Room very small. Beds were uncomfortable and more like camp beds. Would have expected some shower gel and shampoo at least. On the plus side, staff were pleasant enough and the breakfast was good value

Dear Mr P., Thank you for taking the time to tell us about your experience at the ibis budget London Hounslow. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I would like to thank you for your fairness and kind words regarding our staff and breakfast. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maria Kiss General manager

Great location

Customer review rating 4.0/5

Anonymous Friends - 09/03/2020 Confirmed reviews ALL

Great location, air conditioning is poor in the rooms they are too warm.

Great value for money with very helpful and friendly staff..

Customer review rating 4.0/5

Daniel D. Solo - 09/03/2020 Confirmed reviews ALL

Arrived and was immediately booked in by Nano<i>and the room was absolutely fine.Also Mercedez was friendly and helpful...</i>

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in london