ibis budget London Hounslow 2 stars

Comfy bed, maybe we were too late for breakfast or staff were just busy to replenish stuff, good location nearby shops, bank, supermarket. Just one thing, we had strange bathroom sort of for pwd if 3 people continuously showered the water will come out to the room and there’s an off smell may be from the drainage.

We have stayed at this hotel many times before and will do again. It is convenient for where we want to be. It is quite basic accommodation but the price reflects this and so I have no complaints. The only issue this time was I checked in and paid online. However, I received a knock on my door when I was in bed to be told I hadn't paid - so I had to get up go down to reception and show the confirmation on my laptop. I was told money had not been received and that I should pay a second time and I would be refunded if payment was received twice. I said I would contact IBIS to sort it. I emailed the hotel using the contact on the website - never received a reply. Left without any other communication with reception and checked my credit card statement. I had paid. First time this has happened - and we have stayed at least a dozen times before - just unfortunate it did not go smoothly this time.

Great hotel and staff are very friendly would stay there always and centre to loads also has tesco right beside it it's a must stay for a weekend great place central to underground and train and bus service to centre london

Goof

It served our requirements

A budget hotel but well run. Spent 9 nights. The staff were nice and ready to assist, the rooms though small were neat. Located just by Hounslow high street one was able to get anything from the major name shops. The breakfast needs improvement as it was one sided although lots of places to eats around.

We had arrived very early into Heathrow after cancellations due to current situations 35hrs flight. Phoned hotel and spoke to a very helpful and friendly member of staff. John. Who arranged for us to check in early which was a Godsend. Very quick and easy check in and John was very chirpy for that time of the morning. Second time we have stayed here as first was so successful. So easy if you're leaving or arriving from Heathrow. Comfy bed good shower very clean room adequate breakfast and smiley happy helpful staff. Stayed in Ibid budget hotels around the World you can't beat them for what they are. Take a walk around the corner to the Kathmandu Zone Nepalese restaurant for a decent curry while you're there.

easy to access hotel, close to the tube, parking was easy too. Staff polite and helpful, room clean and providing all I needed. Only issue was the shower that made a siren noise ! I thought it would ease off when the water ran a bit but it was a deafening noise throughout! Thank goodness I didn't try and shower late at night or early in the morning as it would have woken the whole hotel!

Hotel was in central Hounslow and ideal for shops and restaurants. Excellent pub for thai meal nearby. Used it to stay close to Heathrow at reasonable price. Perfectly adequate for one night stay.

The hotel is not the best you will stay in but clean. I have to say the staff were welcoming, friendly and very happy to help with any issues.

It was just adequate. It worked. Nothing wrong. But a bit pricy for a budget (very) hotel.

Having arrived at close to 1pm the hotel wanted to charge an extra £10 to allow check-in to a room so I left my bags behind reception. When returning from the rugby around 10.30pm and entering the bedroom it had not been cleaned from the previous occupiers which is disgusting particularly now we have the Coronavirus situation. I was however too tired to have to try and relocate to another room or have the room cleaned.

Hotel tired and grubby. Room very small. Beds were uncomfortable and more like camp beds. Would have expected some shower gel and shampoo at least. On the plus side, staff were pleasant enough and the breakfast was good value

Great location, air conditioning is poor in the rooms they are too warm.

Arrived and was immediately booked in by Nano<i>and the room was absolutely fine.Also Mercedez was friendly and helpful...</i>