Customer review rating 4.0/5 3,950 reviews
ALLSAFE approved hotel
Best price guarantee
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A 20-minute drive to Heathrow Airport
Less than a ten minute walk to Twickenham stadium
On-site parking for all hotel guests cost £6 per day.
Five-minute walk to Hounslow Central Underground Station
Good shopping possibilities located nearby
Check-in from 14h00
Check out up to 12h00
Paying
20 28 Staines Road
For Car Park use 65 Grove Road
TW3 3PU
TW3 3JS london
united kingdom
Check-in from 14h00
Check out up to 12h00
100% genuine reviews from our guests
Find out moreWell located, easy access to tube, airport, friendly staff
Faz Business - 17/01/2021 Confirmed reviews ALL
Was a pleasant trip, especially in covid times , Special thank you to Soji too, such a friendly and helpful chap,
Very clean and comfortable
Mike Business - 13/01/2021 Confirmed reviews ALL
A one night stay on a business trip. Check in was swift and polite.
Comfy room. Very clean..
Jesher B. F. Business - 08/01/2021 Confirmed reviews ALL
Mrs.Maria was very co-operative... and the other Portuguese guy. Would like to come again soon
A COVID Stay
Bryan J. Couples - 26/12/2020 Confirmed reviews ALL
The spaciousness of the Rooms depicted in wide angle frames belied the actual experience. The lacking clarity of Check-in/Check-out times at the very outset, ie: this information wasn't available until after the Booking was completed! The Toilet was very cramped for my 6'2" frame ! The Flush Panel very difficult to operate - it should be easy enough even for a 10 year old to use! But one needed Herculean strength to use it, even at the end of which it didn't function efficiently. Result: Several Flushes before the next person could use it! Get it looked-into and sorted-out in Room 423 - PLEASE ! And finally...the Booking confirmation clearly states a £ 6.00 Fee for every Entry/Exit of its vast though limited Car Park spaces, with the additional FALSE THREAT of being issued with a PCN after the first 20 minutes of "Free Parking" elapsed, while local Hounslow Borough residents blatantly thwarted this openly accessible Car Park (broken/vandalised/non-existent lift-up/down Barriers) by driving In/Out and parking for as long as they chose to, while legitimate ibis Guests forked-out £ 6.00/Night's stay ! Very uncivilized and unfair, one might add. All of these are a blatant misrepresentation of the Trades Description Act, one might claim. But there were other "saving graces" too. It wasn't all "doom & gloom", one might add. "Saiji" at Check-in (didn't quite catch his name as he so modestly pronounced it!) from Kerala was polite and kind. He also clarified that the £ 6.00 Parking Fee was per Night's stay and that allowed us to come and go as we pleased during our entire time. Very helpful clarification as we were actually contemplating CANCELLATION of our Stay until the very last minute on 17/12/2020. The EU Housekeeping Ladies were polite and kind too, offering us a room cleaning service the next morning after our 1st Night's Stay. We were just content with fresh Towels & Loo Rolls! And finally, the powerful, superbly temperature regulated Shower was invigoratingly blissful! The absolute epitome of our 2 Night Stay that made us "feel-at-Home"! All-in-all, despite it being COVID Times and a Tier III restricted London, it was quite a satisfactory Trip. We set-off for Home as London slipped down into COVID Tier IV ! Thank you for allowing us to candidly share our experiences.
Well located, low quality
Anum Solo - 21/12/2020 Confirmed reviews ALL
The location is okay and I understand it is a budget hotel, but I facility doesn't even provide guests with complimentary water. The shower is slippery and the toilet is insanely small.
Our most recent 20 reviews
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