Customer review rating 4.0/5 6,744 reviews
ALLSAFE approved hotel
Close to city attractions, shopping and the nightlife of the city centre
Just 2 minutes away from the O2 Academy
Free fibre Wi-Fi and Sweet Bed comfort
On-site drinks and take away continental breakfast
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
1 Great Colmore Street
B15 2AP birmingham
Contact email :email@example.com
Check-in from 15h00
Check out up to 12h00
Check-in from - Check out up to
DOUBLE - room with one double bed for up to 2 people.
TRIPLE - room with a double bed and a single bunk bed.
TWIN - Room with twin beds
100% genuine reviews from our guestsFind out more
P. Friends - 19/10/2021 Confirmed reviews ALL
Had trouble with your door cards and had to wait around and eventually had to move room which caused us to be late for a meeting. Your staff were quite good though.
Vikki G. Families - 18/10/2021 Confirmed reviews ALL
Given key card to two rooms which were both occupied. When we tried the key card in the first room there was people inside who shouted out to us. Went to reception and given a second room where I accessed the room with my two daughters and walked in on a man asleep in bed. We were told at reception that there must be an error with the system. We were concerned that other guests may be given a key card to our room and we’re unable to leave our belongings in it while we were out. The room was clean but we had dirty toilet rolls. We politely asked a member of the housekeeping team for a clean toilet roll, which she gave us after pulling a face and rolling her eyes; she wasn’t friendly or welcoming at all. We had a very poor nights sleep because the room was so hot and the air conditioning wasn’t working. The only positive aspect of our stay and saving grace was the very friendly and helpful receptionist.
Well located, tiny room, noisy at night
Rebecca Friends - 18/10/2021 Confirmed reviews ALL
Upon arrival I was told my booking had been cancelled even though I hadn’t cancelled it and was still charged out of courtesy myself and friends were set up with a new room and given free parking which was a lovely good will gesture. The 3 of us were only provided with one bath towel and 1 hair towel. The shower door must have been put on backwards because from the outside you could see whoever was showering as clear as day but from inside the shower you couldn’t see anyone on the outside. From 2am onwards we were all woken up to a lot of shouting and someone running up and down the corridor constantly. The rooms aren’t very sound proof that’s for sure. We were also woken up again a few hours later by someone constantly banging on a door to be let in.
H W. Families - 18/10/2021 Confirmed reviews ALL
Best night sleep we've had it ages! Comfortable beds,room basic but clean, shower great, staff extremely friendly and helpful. For £39, you couldn't really ask for more!
Anonymous Couples - 18/10/2021 Confirmed reviews ALL
No on site parking available. Outside of the hotel was dirty and inhospitable
Our most recent 20 reviews
In partnership with TripAdvisor