ibis budget Birmingham Centre

ibis budget Birmingham Centre 2 stars

Customer review rating (ALL Rating) 3.8/5 1,101 reviews

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Hotel extras

  • Close to city attractions, shopping and the nightlife of the city centre

  • Just 2 minutes away from the O2 Academy

  • Free fibre Wi-Fi and Sweet Bed comfort

  • On-site drinks and take away continental breakfast

  • 24hr Reception

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis budget Birmingham Centre

1 Great Colmore Street
B15 2AP BIRMINGHAM
United Kingdom

GPS:52.471622, -1.900464

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast

Breakfast

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  1,101 reviews

TripAdvisor Rating  3.5/5  2,607 reviews

Central location

Customer review rating 4.0/5

Chuks Solo - Confirmed reviews ALL

On arrival the receptionists were very friendly and helpful. Facilities were good. And the location of the hotel was good. Easy access to city centre and nice restaurants located around the hotel.

Dear Mr A., We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Boothe Front Office Manager

V Poor

Customer review rating 0.5/5

Steve Families - Confirmed reviews ALL

Dirty (food on floor when we arrived), extractor fans in loo and shower didn't work, poor fittings, tv remote didn't work. Get that it's budget, but really grim. Noisy throughout the night - both guests and plumbing! Won't take the risk next time of booking with Ibis.

Dear Mr P., Thank you for taking the time to tell us about your experience at the ibis budget Birmingham Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emma Boothe Front Office Manager

Decent stay.

Customer review rating 3.5/5

A J. Solo - Confirmed reviews ALL

Stayed for a weekend, the customer service was great and I liked the level of security late at night. I have poor mobility so did request an easy access room but there were none available so ended up on first floor. Only one lift was working which meant a lot of waiting around to be able to actually get in it as it was usually full by the time it reached me. Door key was very temperamental and had to get reception to sort it 3 times as one moment it would work and then the next not at all. I didn't enjoy the bed at all sadly every time I moved I could feel the beams of the frame so had poor sleep both nights unfortunately.

Dear Mr j., We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Boothe Front Office Manager

Definitely budget

Customer review rating 2.0/5

Jen Business - Confirmed reviews ALL

Its in a good location and the staff are friendly, but other than that, its not great! There is no tea or coffee unless you pay for it, you have to borrow a hairdryer from reception, the bed is uncomfortable, smelly room and a tiny TV. Wouldnt stay again unless it was very cheap. £72 was far too much to charge.

Dear Ms B., Thank you for taking the time to tell us about your experience at the ibis budget Birmingham Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emma Boothe Front Office Manager

good location, easy check in, decent clean room - great price

Customer review rating 4.5/5

Helen Business - Confirmed reviews ALL

good location, easy check in, pleasant staff, decent clean room - great value for a last min work stay

Dear Ms W., We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Boothe Front Office Manager

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Other web-users rate our hotel

  • 1,306 reviews 8.8/10 Location
  • 2,322 reviews 4.9/10 Room
  • 1,775 reviews 9/10 Service
  • 51 reviews 7.5/10 WiFi
  • 1,319 reviews 3.5/10 Comfort
  • 1,118 reviews 5.4/10 Cleanliness
  • 717 reviews 7/10 Value
  • 361 reviews 5.7/10 Breakfast

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