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ibis budget Birmingham Centre 2 stars

Customer review rating 4.0/5 6,576 reviews

ALLSAFE approved hotel

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ibis budget Birmingham Centre
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+ 4 Services

Hotel extras

  • Close to city attractions, shopping and the nightlife of the city centre

  • Just 2 minutes away from the O2 Academy

  • Free fibre Wi-Fi and Sweet Bed comfort

  • On-site drinks and take away continental breakfast

  • 24hr Reception

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private outdoor parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Ironing room
Catering
  • Breakfast Paying
  • Snack & beverage machine Paying

Hotel location

ibis budget Birmingham Centre

1 Great Colmore Street
B15 2AP birmingham
united kingdom

Tel: +4401216227575

Fax: (+44)01216227576

Check-in from 14h00

Check out up to 12h00

  • By plane

    BIRMINGHAM INTL At 15.77km / 9.8 miles

  • By car

    M5 JCT 3 A456 At 0.7km / 0.43 miles

  • By train

    B GHAM NEW STREET At 1.13km / 0.7 miles

GPS :52.471622, -1.900464

Our accommodation(s)

Our guest reviews for
ibis budget Birmingham Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

6,576 reviews

tripadvisor

TripAdvisor Rating 3.5/5

2,554 reviews

Good location, clean hotel and friendly staff

Customer review rating 3.5/5

Grace Families - 28/07/2021 Confirmed reviews ALL

The overall experience was ok, but I found the shower room to be dirty. Also there wasn't a kettle in our room, it would have been nice to have a cup of tea.

Dear Ms O., We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Boothe Front Office Manager

Well located

Customer review rating 5.0/5

Z. N. Solo - 26/07/2021 Confirmed reviews ALL

The staff are nice and really professional. Room are very clean.

Dear Ms Z., We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Boothe Front Office Manager

Good value

Customer review rating 4.0/5

Caitlin Families - 23/07/2021 Confirmed reviews ALL

The overall experience was just as expected. A friendly, clean budget stay

Dear Ms H., We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Boothe Front Office Manager

Well located and incredible value.

Customer review rating 4.0/5

Adeela K. Business - 22/07/2021 Confirmed reviews ALL

Unfortunately the rooms were not cleaned at all in the 4 days I stayed, apparently because of Covid, cleaners were only coming once every week. However towels were given on request and bedsheets. The staff were polite and friendly and the place was conveniently located. I cannot fault the value whatsoever. It was incredible for value and I will DEFINITELY be staying there again.

Dear Ms B., We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Boothe Front Office Manager

Both of the above

Customer review rating 4.0/5

Alan M. Solo - 22/07/2021 Confirmed reviews ALL

Dispite warm weather room was cool

Dear Mr M., We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Boothe Front Office Manager

Friendly, clean & comfortable.

Customer review rating 5.0/5

Mark D. Business - 19/07/2021 Confirmed reviews ALL

Room was incredibly clean & very comfortable. Staff were friendly and helpful - as usual. Great price too!

Dear Mr D., We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Boothe Front Office Manager

Just a touch too budget.

Customer review rating 2.5/5

Overnighter Solo - 19/07/2021 Confirmed reviews ALL

The room was clean and quiet, and the mattress was relatively comfy. Check in staff were very friendly even with some of the more challenging guests, of which there were many. The towels were like sandpaper and despite it being a mixer tap, the shower could only produce three temperatures: Baltic Sea, slightly warm and hotter than the sun. The toilet was a major irritant as to clear anything at all required 4 flushes. No shampoo or shower gel, which I don’t think it would destroy your profit margins to provide. Room was hot through the night, but the aircon was very good for keeping it under control.

Dear Mr B., Thank you for taking the time to tell us about your experience at the ibis budget Birmingham Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emma Boothe Front Office Manager
Customer review rating 2.0/5

Anonymous Friends - 19/07/2021 Confirmed reviews ALL

Staff were nice and hotel clean. However security didn’t do its job (supposed to check every floor every 30mn). We had drunk adults in their 20s on the Eric d flirt running and screaming from 4 to 6am in the hallway preventing us from sleeping ! Really bad experience

Dear Mr B., Thank you for taking the time to tell us about your experience at the ibis budget Birmingham Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emma Boothe Front Office Manager

nice hotel , competent professional staff , comfortable clean tidy room

Customer review rating 3.5/5

A M. C. G. F. L. Business - 19/07/2021 Confirmed reviews ALL

SAT 17 JULY 2021 May I respectfully and politely preface my short feedback report by stating that in previous months and years , I have occasionally visited the hotels of your main business rivals - Premier Inn and Travelodge . The IBIS BUDGET HOTEL at Birmingham city Centre was my very first encounter with your company . The room was pleasant with a nice shower , separate toilet and a surprisingly comfortable bed considering that it is not a full bed . The television was a good size and the choice of channels was satisfactory .. One of the best features was that each room has a good quality shower gel / liquid soap both for the hand sink and also for the shower . Some of the hotels sometimes buy a cheap product but this “ Brown Designer type Plastic Bottle “ was a very good quality product . Can I very politely state that I realize that all hotels , restaurants and coffee shops in the UK have been subject to the Government’s COVID 19 restrictions …. However I thought that the breakfast was a little bit disappointing . There might , perhaps , have been a slightly better choice of breakfast items without significantly increasing your business operating costs ….. Nevertheless the Reception staff were very good , friendly ladies from Poland or Czechoslovakia . They worked hard and kept good control of the hotel . The Rooms Division housekeeping Manager and her staff worked hard and were competent , professional people . With my current salary and lifestyle , I may be looking at some of the more exclusive hotels in your Group such as Mercure . However IBIS BUDGET is a nice hotel with good staff . Just one last point the ladies staff seemed to be concerned that the manager Mr Raul Navarro was fast asleep and sometimes chasing girls ….. But I do not know if these concerns are important .

Dear Mr M., We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Boothe Front Office Manager

Excellent budget hotel

Customer review rating 5.0/5

Elzbieta Families - 17/07/2021 Confirmed reviews ALL

Room clean, air condition was a big advantage during our stay. Lovely customer service and nice breakfast.. Highly recommended

Dear Ms B., We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Boothe Front Office Manager

Good price , well located to the town reasonable price for parking

Customer review rating 4.0/5

Anonymous Families - 17/07/2021 Confirmed reviews ALL

Our stay was good , good price and. Very near to town.

Dear Ms V., We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Boothe Front Office Manager

Good stay

Customer review rating 5.0/5

Julie Couples - 14/07/2021 Confirmed reviews ALL

Friendly fast check in. Clean room. Good price

Dear Ms O., We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Boothe Front Office Manager

OK stay

Customer review rating 3.0/5

Anon Friends - 12/07/2021 Confirmed reviews ALL

It was quite difficult to find the hotel. If it weren’t for my friends who walked me to the hotel, I wouldn’t have found it well. When my friends and I checked in our rooms, the ladies at the reception desks were very friendly and accommodating and arranged our rooms to be on the same floor and near each other which I found was very nice of them. My room was clean and wiped down but the air conditioning or fan didn’t seem to work in my room, so I had to open my window all night as it was quite stuffy. Around 9/10am, the housekeeper disturbed me by knocking on my door to tell me to check out but I know my check out time was at 12 noon. I thought that was too early and I didn’t ask for a wake up call.

Dear Ms P., Thank you for taking the time to tell us about your experience at the ibis budget Birmingham Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emma Boothe Front Office Manager

An okay budget hotel in a good location

Customer review rating 3.5/5

Cp Couples - 05/07/2021 Confirmed reviews ALL

Experience was not bad. The customer service was good and there was quick service at the desk. Staff were positive even thought it was late at night. The shower was great with perfect temperature and the toilet was clean and bed was also clean. I really liked the use of the lights and the different modes of light really makes a difference. The temperature of the room was perfect. The WiFi is really good. My concerns were lack of pillows. It's better to provide spare pillows just in case for the guests Travelodge does this and I think the same approach should be applied. The chair was slightly dirty and looked like there was a stain on it. Tables were a bit dusty and therefore not appealing. There was no sign provided for do not disturb to put on the door I'm not sure if one is provided but we didn't have one so the housekeeping staff ended up opening the door which was disruptive for us and embarrassing for them. This occured on the second day but we didn't have anyone from house keeping knock on the first day. Overall, we had a somewhat pleasant experience nothing too distressing but I think the price we paid wasn't worth the experience. It would be great if a kettle was provided but I understand this does not form part of the room. It would masievely help if there was a kettle.

Dear Ms P., We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. You have clearly raised dome issues that need addressing. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Boothe Front Office Manager

Amazing staff

Customer review rating 5.0/5

Ryan Families - 04/07/2021 Confirmed reviews ALL

The staff as always made it for us here. So friendly and helpful! The main reason we keep coming back

Dear Mr C., We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Boothe Front Office Manager

Dirty and Unhygienic

Customer review rating 2.0/5

Lauren P. Friends - 03/07/2021 Confirmed reviews ALL

When first walking through the doors of the hotel I originally thought this was a great value for money due to the clean, modern look of the reception. After checking in, we were given 2 key cards, both of which would not open the door to the hotel room. When finally getting into the room, we was welcomed to an earwig inside the double bed, a crushed up Oreo in the single bunk bed, a wee stain on the double mattress, a dead fly on the table and a repulsive smell from the shower. Will not be staying here again.

Dear Ms P., Thank you for taking the time to tell us about your experience at the ibis budget Birmingham Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emma Boothe Front Office Manager

Good location.

Customer review rating 4.5/5

Paula R. Couples - 01/07/2021 Confirmed reviews ALL

cheap n cheerful, clean room friendly and helpful staff.

Dear Ms R., We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Boothe Front Office Manager

good location

Customer review rating 4.0/5

An Couples - 30/06/2021 Confirmed reviews ALL

My room was initially smelling but this was immediately changed to a better room, although it was close to the main road it was good enough

Dear Ms A., We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Boothe Front Office Manager

Get what you pay for

Customer review rating 3.5/5

Amelia Friends - 28/06/2021 Confirmed reviews ALL

There was loud guests running up and down corridors screaming and they weren’t dealt with. The room was decent sized however the shower door leaned water everywhere so a better shower mat should have been provided, all my clothes stored under the bed for wet. There wasn’t enough coat hangars/or shelves to store our clothes.

Dear Ms T., We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Boothe Front Office Manager

Perfect stay

Customer review rating 4.5/5

Paul S. Couples - 26/06/2021 Confirmed reviews ALL

Comfortable bed friendly staff a nice atmosphere and good value for money

Dear Mr T., We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Boothe Front Office Manager

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