ibis budget Birmingham Centre 2 stars

Customer review rating (ALL Rating) 3.8/5 1,804 reviews

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Description

Hotel extras

  • Close to city attractions, shopping and the nightlife of the city centre

  • Just 2 minutes away from the O2 Academy

  • Free fibre Wi-Fi and Sweet Bed comfort

  • On-site drinks and take away continental breakfast

  • 24hr Reception

Our accommodation(s)

Hotel location

ibis budget Birmingham Centre

1 Great Colmore Street
B15 2AP BIRMINGHAM
United Kingdom

GPS:52.471622, -1.900464

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  1,804 reviews

TripAdvisor Rating  3.5/5  2,747 reviews

Customer review rating 3.5/5

Emc Families - Confirmed reviews ALL

I liked how easy it was to book and how the automatic registration to the club offered me the lower price straightaway. I liked how the staff there on Friday and Saturday were v pleasant and easy to deal with. On Sunday they were very unprofessional . I liked how convenient the car park was but would have liked more info on the website; it would have saved me time and effort (with two young kids) going round on arrival in the dark and cold. I liked how our room was cleaned the next day despite being there only for two nights. I didn't like that there were only two sockets and only one was working. I didn't report it because with two kids, where one was not feeling great, I couldn't face moving rooms. I liked that the toilet was separate from the shower. I didn't like the shower because it was too small to be in there with my child to help her shower. Also, the water was going from cold to hot without a temp somewhere in the middle. And I didn't like that I couldn't adjust the height or hold the shower head as it would have helped shower my children since there was non space for both of us to be in there. But I liked that the tray was deep enough for the water not to spill into the room when the door was shut. The b'fast was overpriced for what it offered. The croissants had no flavour, the coffee was ok, the juice was not fresh squeezed but from concentrate. Also, there was no consistency on the pricing; on Saturday I was told that one child could eat for free, and the next day I was told that both children would be charged. I liked that there was a hairdryer to borrow but it wasn't stated anywhere. I didn't like that in the middle of the night other guests were behaving anti socially and there was no phone to inform reception and no one seem to deal with it.

Thank you for your detailed and thoughtful review. We're glad to hear you found the booking process easy, the staff pleasant (on most days), and appreciated the room cleaning during your short stay. Your feedback regarding the parking information, electrical outlets, and shower is valuable, and we understand how these aspects could be frustrating, especially when traveling with young children. We also apologise for the inconsistencies regarding breakfast pricing and the lack of support when there were issues with other guests. These are points we will definitely look into to ensure a better experience for future guests. We truly appreciate you sharing your experience, as it helps us improve. We hope to welcome you back and provide a smoother stay next time. Kind regards Shane Smith Front Office Manager

Amazing staff

TripAdvisor rating 5.0/5

Alicia L TripAdvisor review

I just want to give all the staff here the biggest thank you. Our daughter left her very special teddy in the bed the morning we were due to fly. It’s taken a week to track the teddy down but the staff have found it and sent it straight to us. I carnt honesty thank you all enough. This is so very special to us.

Fantastic location at a great price

Customer review rating 4.5/5

Mark H. Couples - Confirmed reviews ALL

Stayed as its location to the O2, it is exactly what it’s described a budget hotel, but it is clean and great for a night or two, a travel kettle and a couple of sachets of coffee would be good though. The staff were brilliant very friendly and helpful, Shlek in particular was a star.

Excellent location

Customer review rating 4.0/5

Becky Friends - Confirmed reviews ALL

Clean, organised, friendly, perfect location for city centre especially on a night out not too far to walk back...

Good evening Than you so much for the kind review, it really means so much to us, we hope to be seeing you again soon Thank you and take care Emma/team leader

Basic clean hotel with great staff

TripAdvisor rating 5.0/5

Carol R TripAdvisor review

It's a budget hotel and you get what you pay for but our rooms, WC and shower were spotlessly clean, if a bit compact. We were going to the O2 so it was ideal for us. The stars of the show are the staff - friendly, pleasant, efficient and when we had an issue, they really went out of their way to help us - on a really busy day. If all you need is a bed and a shower for a couple of days, this hotel is a good, basic budget choice.

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Other web-users rate our hotel

  • 2,449 reviews 8.8/10 Location
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  • 2,826 reviews 8.6/10 Service
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  • 2,370 reviews 3.2/10 Comfort
  • 1,884 reviews 5.3/10 Cleanliness
  • 1,238 reviews 7.1/10 Value
  • 723 reviews 4.3/10 Breakfast

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