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ibis budget Birmingham Centre 2 stars

Customer review rating 4.0/5 6,523 reviews

ALLSAFE approved hotel

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Room 1

Number of guests
Children's age

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Accor Live Limitless

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ibis budget Birmingham Centre
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+ 10 Services

Hotel extras

  • Close to city attractions, shopping and the nightlife of the city centre

  • Just 2 minutes away from the O2 Academy

  • Free fibre Wi-Fi and Sweet Bed comfort

  • On-site drinks and take away continental breakfast

  • 24hr Reception

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private outdoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Ironing room
Catering
  • BreakfastPaying
  • Snack & beverage machinePaying

Hotel location

ibis budget Birmingham Centre

1 Great Colmore Street
B15 2AP birmingham
united kingdom

Tel: +4401216227575

Fax: (+44)01216227576

Check-in from 14h00

Check out up to 12h00

  • By plane

    BIRMINGHAM INTL At 15.77km / 9.8 miles

  • By car

    M5 JCT 3 A456 At 0.7km / 0.43 miles

  • By train

    B GHAM NEW STREET At 1.13km / 0.7 miles

GPS :52.471622, -1.900464

Our accommodation(s)

DOUBLE - room with one double bed for up to 2 people.

  • Max. number of persons: 2
  • Wireless internet in your room
  • Business Desk

TRIPLE - room with a double bed and a single bunk bed.

  • Max. number of persons: 3
  • Wireless internet in your room
  • Business Desk

TWIN - Room with twin beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • Business Desk
Rooms

Our guest reviews for
ibis budget Birmingham Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

6,523 reviews

tripadvisor

TripAdvisor Rating 3.5/5

2,549 reviews

Cheap and ... well, Cheap

Customer review rating 2.0/5

David Business - 13/05/2021 Confirmed reviews ALL

At £25 per night I didn't expect much and that is what I got. I stay in IBIS a lot and most are really rather good, but this one is not one of those. Plasticy, tacky, hard, grim are words that come to mind. The shower is one of those plastic pod things stuck in the room and a separate loo that is "just" about big enough.

Dear Mr P., Thank you for taking the time to tell us about your experience at the ibis budget Birmingham Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emma Boothe Front Office Manager

Great Hitel

Customer review rating 5.0/5

Mark D. Business - 03/05/2021 Confirmed reviews ALL

Good location. Hotel clean and comfortable. Staff friendly and helpful.

Dear Mr D., We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Boothe Front Office Manager

Everything about this hotel is good and location too staff sp friendly and helpful

Customer review rating 5.0/5

Raheem Business - 30/04/2021 Confirmed reviews ALL

Great stay best ibis stayed at due to the staff customer experience was 10/10special mention for Dorota on the front desk so Kind and is great at building rapport and friendliness with customers awesome customer service give her a big thank u she one of the reasons I'm happy here , she is a manager in waiting for you guys

Dear Mr A., We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Boothe Front Office Manager

Excellent value for money

Customer review rating 5.0/5

Dean S. Business - 25/04/2021 Confirmed reviews ALL

Two day business stay, clean room, friendly staff, great location, very well priced

Dear Mr S., We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Boothe Front Office Manager

Disappointed

Customer review rating 2.0/5

Saffiyah A. Business - 22/04/2021 Confirmed reviews ALL

Very small room, cold in there, no kettle for tea/ coffee, considering the price of the room I am disappointed.

Dear Ms A., Thank you for taking the time to tell us about your experience at the ibis budget Birmingham Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emma Boothe Front Office Manager

calm ,clean and more comfortable to stay

Customer review rating 5.0/5

Ash B. Business - 22/04/2021 Confirmed reviews ALL

excellent

Dear Mr b., We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Boothe Front Office Manager

Genuinely friendly staff. Great stay.

Customer review rating 5.0/5

Marcus Solo - 19/04/2021 Confirmed reviews ALL

The staff at Ibis Budget Birmingham are all genuinely friendly and could not do enough to make my stay as pleasant and comfortable as possible. During these difficult Covid months that feels even more special. The rooms are simple, but you know that from the economy price.

Dear Mr S., We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Boothe Front Office Manager

GOOD STAY

Customer review rating 5.0/5

Mustafa E. Solo - 19/04/2021 Confirmed reviews ALL

THE MANAGER AND RECEPTIONST WERE GOOD AND ATTENTAVE

Dear Mr e., We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Boothe Front Office Manager

Very lovely Staff

Customer review rating 5.0/5

Naomi A. Families - 15/04/2021 Confirmed reviews ALL

I had to travel to Birmingham to support my learning disabled sister through cancer surgery at The Royal Orthopedic Hospital, it was an incredibly stressful experience and I was on arrival exhausted. The receptionist I met on arrival was warm hearted, understanding and very welcoming. She made me feel better with simple hospitality and non-judgemental understanding and I can't praise her enough. The room was simple, clean and comfortable, the price was incredibly reasonable, the location perfect for supporting my sibling. Thank you for making a difficult situation more bearable.

Dear Ms A., We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Boothe Front Office Manager

Excellent Hotel

Customer review rating 4.5/5

Zarko Business - 15/04/2021 Confirmed reviews ALL

Great prices, facilities, location, staff and availability.

Dear Mr T., We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Boothe Front Office Manager

good stay

Customer review rating 4.5/5

Nigel K. Business - 27/03/2021 Confirmed reviews ALL

very polite staff very helpfull

Dear Mr k., We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Boothe Front Office Manager

Very friendly staff

Customer review rating 5.0/5

Ann P. Business - 23/03/2021 Confirmed reviews ALL

The receptionist working on arrival late evening was so friendly and helpful she deserves recognition. I know her shift ended at 11 pm and she was bright and cheerful the next morning. It is as a pleasure meeting her.

Dear Ms P., We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Boothe Front Office Manager

Perfect

Customer review rating 5.0/5

Sajjad A. Solo - 05/03/2021 Confirmed reviews ALL

Amazing customer service , always greeted with a smile an helped out with a smile very friendly staff thank you so much

Dear Mr A., We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Boothe Front Office Manager

Great access by car and teain

Customer review rating 3.5/5

Jill D. Business - 05/03/2021 Confirmed reviews ALL

Very friendly staff

Dear Ms D., We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Boothe Front Office Manager

Nice clean booking in process, good levels of cleanliness

Customer review rating 5.0/5

Anonymous Business - 01/03/2021 Confirmed reviews ALL

Nice clean booking in process, good levels of cleanliness

Dear Mr S., We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Boothe Front Office Manager

Very good stay!

Customer review rating 5.0/5

Cesar T. M. Business - 20/02/2021 Confirmed reviews ALL

We had a long stay at Ibis Budget Birmingham, exicide all our expectations, rooms very clean, value for money, and an excellent Customer services from part of the team staff, always ready to help in anything that we need it, making sure our stay was very pleasant, probably the best experience in a hotel we ever had!!!! Just feel like been at home! :-)

Dear Mr T., We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you in the future with Martina and Vanessa. Sincerely, Emma Boothe Front Office Manager

Good hotel to stay

TripAdvisor rating 4.0/5

jleung2021 28/01/2021 TripAdvisor review

The hotel is closed to Chinese quarter which is convenient to buy things. The staff is polite, good and responsive. Due to covid situation, no room service available but we can request to change the room if needed. This hotel is highly recommended.

Dear jleung2021 We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards Raul Navarro

Five stars for the staff *****

TripAdvisor rating 3.0/5

2frogsinapond 08/11/2020 TripAdvisor review

I can't give more stars to the hotel because the building and its facilities are in real need of "tender loving care". The staff, most of them females, are professional, attentive and good humoured. The lady in charge of looking after the facilities in the rooms was particularly helpful and kind. Our thanks to all the staff.

Dear 2frogsinapond Thank you for taking the time to tell us about your experience at the ibis budget Birmingham Centre I was pleased to read that you had enjoyed your stay and I will certainly pass on your comments to my team. I know that they will be delighted to learn that their efforts have been appreciated and remembered. We welcome all feedback that we receive from our guests, including positive comments which help us to recognise and reinforce excellent service within the team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards Raul Navarro General Manager

Nice stay but a bit basic

TripAdvisor rating 4.0/5

Gosdenm 13/03/2020 TripAdvisor review

overall rooms very clean and staff really friendly. the only downside is the bed as the mattress was very thin and uncomfortable. we booked at a good rate but would have been very disappointed if i had paid more for the room especially when you can get the same rate for a premier inn room where the beds are very comfortable

Dear Gosdenm We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. We welcome all feedback that we receive from our guests and will endeavour to use such feedback constructively. Feedback such as yours that highlights areas where we could be doing better is particularly useful and we are grateful for your time in sharing your experience with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards Raul Navarro

Basic but adequate

TripAdvisor rating 4.0/5

mhardaker12 17/02/2020 TripAdvisor review

The hotel is about 10 to 15 minutes walk from New Street Station and fairly easy to find. I had a twin room with my daughter and we were staying 2 nights.We were given an access room which was quite big with a wet room. I was disappointed that there was no tea making facilities and that I had to pay £1.50 to buy tea downstairs. The beds were small but actually quite comfortable and I slept very well. The sink in the wet room was quite small. After having a shower the floor was very wet right up to the toilet. The water didn’t all run away and I had to use my feet to push as much water away as possible. I asked a staff member how to dry the floor and it was suggested to use towels so I was given a couple extra. I just dried the part of the floor where we would be walking on to use the toilet and sink. When we returned to our room in the evening I noticed that the floor around the shower was still very wet so the cleaners hadn’t dried it up. Maybe they aren’t meant to. I had breakfast both mornings. As I would have had to pay for tea I thought is was worth paying for breakfast as tea etc is included. There was no hot food but there was adequate cold food. I I must say the ham was very good. There were several fridges with drinks and a variety food to purchase. There was also a microwave to heat up food if needed. There were 2 lifts but one didn’t work and from previous reviews it seems to have been out of order for a while. As I was in the first floor I did use the stairs rather than wait for the lift. Overall a very pleasant stay. It was good value for the price I paid. The staff were very friendly and helpful.

Dear mhardaker12 We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. We welcome all feedback that we receive from our guests and will endeavour to use such feedback constructively. Feedback such as yours that highlights areas where we could be doing better is particularly useful and we are grateful for your time in sharing your experience with us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to welcome you back in the near future. Regards Raul Navarro

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