ibis budget Birmingham Centre 2 stars

Customer review rating (ALL Rating) 3.8/5 1,185 reviews

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Description

Hotel extras

  • Pizza's available 24 hours

  • Onsite car park for just £8 per day (limited spaces)

  • Free fibre Wi-Fi and Sweet Bed comfort

  • On-site snacks and drinks and cold continental buffet breakfast

  • 24hr Reception

Our accommodation(s)

Hotel location

ibis budget Birmingham Centre

1 Great Colmore Street
B15 2AP BIRMINGHAM
United Kingdom

GPS:52.471622, -1.900464

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  1,185 reviews

Customer review rating 3.0/5

Rachael W. Couples - Confirmed reviews ALL

Very good location but the reception was awful. Leaky ceiling. The room we were originally given had a cleaner in there who was quite rude. The room itself was fairly clean. Uncomfortable bed.

Thank you for the feedback kind regards Emma/team leader

Customer review rating 2.0/5

Jamie L. B. Solo - Confirmed reviews ALL

Room was freezing cold, bed felt like it was made out of concrete. Unpleasant stay

Customer review rating 2.0/5

Tom R. Couples - Confirmed reviews ALL

Have stayed here before and everything was fine, this time the shower smelt of drains and the heater didn't work.

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! kind regards Emma/team leader

Customer review rating 0.5/5

Katie J. Friends - Confirmed reviews ALL

Was not an enjoyable experience, the toilet a the drains in the shower stunk disgusting. The room was so cold and the heating wouldn’t come on and the sheets were dirty

Thank you for the feedback these said issues will be dealt with, sorry you eft disappointed kind regards Emma/team leader

Customer review rating 0.5/5

Mark P. Business - Confirmed reviews ALL

Staff on site were helpful enough. I called to book room and was quite clear with requirements. I am a wheelchair user, but do not require a fully accessible room (i.e. grab rails, wet room etc.,). I do however need enough space in the room to move around. I was assured that a deluxe room would provide me with that, and that also there would be a kettle (helpful for a hot water bottle to keep my legs warm). I entered my room, and as I went in door closed behind me - it opened into the room. Bathroom on the right, and not enough room to get chair in there. Not end of world, was a shower and I could make it work. Wheel to end of corridor, and there is not enough space to move my chair, so I am stuck in a corridor facing forward and no space to turn around. I reverse back, but cannot turn to open the door and move forward to open it. I have use of my legs, which is very lucky - if not, I would have been trapped completely. I had to get out, transfer to the bed, then lift my chair to turn it around. That didn't help because I couldn't get into it. I had to take wheels off, then get in the corridor, and then put chair back together to get out the room and speak to receptionist. No other room options available, which is not their fault, but far from helpful. Returned to room to check options. Removed the table from the hooks on the wall, and pushed bed over to make enough room for chair. Next night moved to accessible room - this was worse than first room. There was a smell in there, it was cold (heating was not working either night, only cold air coming in the room) and was a lot noisier. Definitely will not be returning to any IBIS hotels, as I am not able to trust people taking the booking to give me accurate information. I was provided a discount for my troubles, which I was grateful for. However, it is not a good situation for someone with a disability to be in.

Thank you for the feedback we are very sorry you had these issues and pleased to hear we compensated you kind regards Emma/team leader

Other web-users rate our hotel

  • 2,088 reviews 8.7/10 Location
  • 3,476 reviews 4.7/10 Room
  • 2,398 reviews 8.8/10 Service
  • 78 reviews 6.9/10 WiFi
  • 1,953 reviews 3.7/10 Comfort
  • 1,600 reviews 5.8/10 Cleanliness
  • 1,092 reviews 7.8/10 Value
  • 530 reviews 4.7/10 Breakfast

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