ibis budget Birmingham Centre 2 stars

Customer review rating (ALL Rating) 3.8/5 2,082 reviews

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Description

Hotel extras

  • Close to city attractions, shopping and the nightlife of the city centre

  • Just 2 minutes away from the O2 Academy

  • Free fibre Wi-Fi and Sweet Bed comfort

  • On-site drinks and take away continental breakfast

  • 24hr Reception

Our accommodation(s)

Hotel location

ibis budget Birmingham Centre

1 Great Colmore Street
B15 2AP BIRMINGHAM
United Kingdom

GPS:52.471622, -1.900464

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  2,082 reviews

TripAdvisor Rating  3.5/5  2,712 reviews

Not come back

Customer review rating 0.5/5

Bm Business - Confirmed reviews ALL

Door keys would not work properly. Had to be changed twice. The bedding was clean, but the floor felt dirty so I kept my shoes on at all times. the carpets on my floor looked dirty. Decoration was poor.

Dear Ben, Thank you for taking the time to tell us about your experience at the ibis budget Birmingham Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emma Shift Leader

Toilet was too small and uncomfortable

Customer review rating 2.0/5

Beenish S. Families - Confirmed reviews ALL

Toilet was too small and uncomfortable.

Dear Beenish, Thank you for taking the time to tell us about your experience at the ibis budget Birmingham Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emma Shift Leader

Meh

TripAdvisor rating 2.0/5

kneeby Business - TripAdvisor review

Not cheap for basically a hostel. Good location (next to 02) and not far from train station. Area around hotel ropey. Room very basic. Clean. No tea making facilities. The swipe card system for opening doors awful, seen many people struggling to open doors. Had to go down twice to change swipe key

Location - poor, though claim is city centre, however, only 2 bus route can reach.

Customer review rating 1.5/5

Uk E. Solo - Confirmed reviews ALL

Property is old and worn-out. No facility (i.e. no cup or boiler). Staff so so. Location poor. The name is budget hotel, price is high which is not money's worth. not recommand.

Dear HON KAY Y., Thank you for taking the time to tell us about your experience at the ibis budget Birmingham Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emma Shift Leader

Great hotel,good service

Customer review rating 4.5/5

Gerardus H. Couples - Confirmed reviews ALL

Great hotel,we where happy to be back,use this hotel for visting family /friends,normally 3 or 4 times a year,but after my parents in law/ and surten friends passed away we not come over so regular. It was great to be geven such a wonderfull welcome.We will be back soon

Dear Gerardus, We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Shift Leader

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Other web-users rate our hotel

  • 2,400 reviews 8.8/10 Location
  • 4,089 reviews 4.5/10 Room
  • 2,791 reviews 8.7/10 Service
  • 78 reviews 5.8/10 WiFi
  • 2,284 reviews 3.1/10 Comfort
  • 1,845 reviews 5.4/10 Cleanliness
  • 1,219 reviews 7.1/10 Value
  • 740 reviews 4.4/10 Breakfast

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