Mercure Manchester Norton Grange Hotel & Spa 4 stars

Customer review rating (ALL Rating) 4.1/5 475 reviews

Mercure Manchester Norton Grange Hotel & Spa - Image 1
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Description

Hotel extras

  • An ALLSAFE Certified Hotel.

  • In-house bar & restaurant serving authentic local dishes

  • Wedding facilities capable of accommodating 220 guests

  • On-site swimming pool, jacuzzi, sauna and gym facilities

  • Situated eight miles from Manchester city centre

Our accommodation(s)

Hotel location

Mercure Manchester Norton Grange Hotel & Spa

Manchester Road, Castleton
OL11 2XZ ROCHDALE
United Kingdom

GPS:53.581386, -2.175206

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  475 reviews

TripAdvisor Rating  4.0/5  2,160 reviews

Certificate of excellence 2024

Carol is a superstar!

TripAdvisor rating 4.0/5

Josh H TripAdvisor review

We hosted an event at the venue and Carol K was an absolute hero. Any request we had she accommodated and made sure that we could focus on our event and didn’t worry about the extras. The hotel itself is currently having some needed refurbishment but it wasn’t too loud to impact the event.

Absolutely amazing

TripAdvisor rating 5.0/5

Louise D TripAdvisor review

We had our wedding here at the Norton grange on the 30th may and honestly was the best day we could have ever imagined. From start to finish the staff was amazing couldn’t do enough for us so helpful and accommodating. The food we had was outstanding and all our guests couldn’t talk about anything else of how good it was. Charlotte our wedding planner was always there to ensure we had everything we wanted and nothing was a problem. To the events manager Mark we stayed for a few days mark still made us feel like we were the only guests in the hotel. He was always making sure everything was ok and everything was perfect for us, even down to making my daughter bottles of milk at 1.30 in the morning. Our wedding was perfect in every way but the staff absolutely made it couldn’t ask for anything more even down to the bar staff to the reception staff. Definitely recommend doing your wedding here. Me and my husband have since booked a few tribute nights here as well purely down to the food and the staff are. We can’t wait for our next stay. Louise & Jordan Smallwood x

Massage

TripAdvisor rating 5.0/5

Alex J TripAdvisor review

I went for a full body deep tissue massage with Diane. She was amazingly professional made me feel so comfortable and did a great job with my treatment. I would definitely go back based on my experience with her! Thanks Diane, you’re great! :)

Spa

TripAdvisor rating 5.0/5

Courtney B Friends getaway - TripAdvisor review

5/5 fantastic environment and very welcoming staff, booked on a spa day and we was not disappointed, treatments was lush but I can’t quite remember the names of the lovely lady’s who did our massage and I had left the review card in my robe pocket, all spa staff walked around with lovely welcoming smiles and more than happy to help with anything that was needed! Deffo be back soon

Ideal location for a general stay or wanting to travel on further.

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

The room, food, drink and service was excellent.

Dear Lee J., We very much appreciate your comments regarding your stay at the Mercure Manchester Norton Grange Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rama Arimilly General Manager

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Other web-users rate our hotel

  • 159 reviews 9.1/10 Location
  • 583 reviews 6.9/10 Room
  • 613 reviews 8.2/10 Service
  • 10 reviews 4.1/10 WiFi
  • 320 reviews 8.5/10 Wellness Area
  • 217 reviews 6.2/10 Cleanliness
  • 205 reviews 7.4/10 Breakfast
  • 142 reviews 5.2/10 Vibe

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