Mercure Manchester Norton Grange Hotel & Spa 4 stars

Customer review rating (ALL Rating) 4.2/5 736 reviews

Hotel extras

  • An ALLSAFE Certified Hotel.

  • In-house bar & restaurant serving authentic local dishes

  • Wedding facilities capable of accommodating 220 guests

  • On-site swimming pool, jacuzzi, sauna and gym facilities

  • Situated eight miles from Manchester city centre

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

The hotel has 81 contemporary rooms, all with wireless internet and satellite TV. Some executive rooms are available which are decorated and fitted to very high standards and include complimentary bathrobes, mineral water, designer toiletries and a four-piece bathroom suite.

Hotel location

Mercure Manchester Norton Grange Hotel & Spa

Manchester Road, Castleton
OL11 2XZ ROCHDALE
United Kingdom

GPS:53.581386, -2.175206

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  736 reviews

TripAdvisor Rating  4.0/5  1,986 reviews

Certificate of excellence 2023

5* Wedding Venue

TripAdvisor rating 5.0/5

Rachel H TripAdvisor review

My partner and I recently got married here and we had the most perfect time. From throughout the planning process to the running of the day we were made to feel very special and nothing was too much trouble. The venue looked incredible, the food tasted great and we got glistening feedback from our guests. We couldn't recommend the place highly enough and we want to make a special thank you to Sally, Steff, Rama and Viktor!!

Hotel lovely

Customer review rating 3.5/5

Fiona T. Families - Confirmed reviews ALL

Rooms are spacious, lovely decor and clean. Bar and restaurant are very comfortable and affordable, service was excellent. Spa facilities would definitely not be recommended.

Dear Fiona T., We very much appreciate your comments regarding your stay at the Mercure Manchester Norton Grange Hotel & Spa. It is always a pleasure to receive constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Whilst I am pleased to learn you enjoyed most of your stay, I am upset to learn about the treatments. I will have your feedback, fully investigated and identify the team member involved and address accordingly. Thank you again for sharing your experience, and we hope you will give us an opportunity to serve you better. Sincerely, Rama Arimilly. General Manager

Customer review rating 4.0/5

Karen Friends - Confirmed reviews ALL

Check in and rooms were wonderful. A few issues with the spa area, with regards to towels and robes. Our evening meal was delicious, although we did have to wait nearly 1/2 an hour to be asked if we would like dessert.

Dear Karen G., We very much appreciate your comments regarding your stay at the Mercure Manchester Norton Grange Hotel & Spa. It is always a pleasure to receive constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I noted your comments about the leisure facilities and dinner service, I will personally address with relevant HODs for improvements in this area. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rama Arimilly. General Manager

Comfortable hote

Customer review rating 4.5/5

Mike Couples - Confirmed reviews ALL

The hotel room was very good and the staff very helpful. The breakfast was excellent as was our evening .eal.

Dear Michael L., We very much appreciate your comments regarding your stay at the Mercure Manchester Norton Grange Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rama Arimilly. General Manager

Well location

Customer review rating 4.0/5

Ann M. Couples - Confirmed reviews ALL

The only complaint was the breakfast it was over cooked and cold

Dear Ann M., We very much appreciate your comments regarding your stay at the Mercure Manchester Norton Grange Hotel & Spa. It is always a pleasure to receive constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I Noted your comments about breakfast food. I will certainly address with our head chef, for immediate improvement in this regard. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rama Arimilly. General Manager

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Other web-users rate our hotel

  • 162 reviews 9.1/10 Location
  • 638 reviews 7.3/10 Room
  • 757 reviews 8.3/10 Service
  • 12 reviews 8.4/10 WiFi
  • 375 reviews 8.4/10 Wellness Area
  • 245 reviews 7/10 Cleanliness
  • 225 reviews 7.2/10 Breakfast
  • 129 reviews 6.4/10 Vibe

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