Mercure Manchester Norton Grange Hotel & Spa 4 stars

Customer review rating (ALL Rating) 4.2/5 390 reviews

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Description

Hotel extras

  • An ALLSAFE Certified Hotel.

  • In-house bar & restaurant serving authentic local dishes

  • Wedding facilities capable of accommodating 220 guests

  • On-site swimming pool, jacuzzi, sauna and gym facilities

  • Situated eight miles from Manchester city centre

Our accommodation(s)

Hotel location

Mercure Manchester Norton Grange Hotel & Spa

Manchester Road, Castleton
OL11 2XZ ROCHDALE
United Kingdom

GPS:53.581386, -2.175206

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

PICKWICK RESTAURANT & BAR

Discover flavors at the Pickwick Restaurant & Bar servings fresh, local dishes, fine wines, and a cozy ambiance. We proudly serve Starbucks.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  390 reviews

TripAdvisor Rating  4.0/5  2,361 reviews

Certificate of excellence 2025

Christmas party night

TripAdvisor rating 5.0/5

deborahblue TripAdvisor review

Attended a works Christmas party night,it was just amazing,staff were very helpful and polite,the running of everything just went smoothly,the dj was absolutely fantastic,got everyone involved and played some fantastic tunes ,he is a gem ,the best ,thank you for an absolutely brilliant night .

Poor management

TripAdvisor rating 1.0/5

Tricia k TripAdvisor review

Please rethink if you are attending a Christmas party night at this hotel. I attended last night with 9 other people, for the Christmas party night and was shocked by the language used by the DJ, yes may have been banter, as this was the response of the manager, but it left an unpleasant feeling to us and others, who in actual fact after the food had been served. There was ond table, in particular, full of drunk, young people, clearly using drugs. One man in particular was allowed to carry on jumping around, twirling and kicking out his legs, clearly on drugs, even kicking my leg, making me tell his surrounding friends that he had just hurt me! Nobody was interested and this behaviour just carried on. A fellow dancer on the very tiny, overcrowded, dancefloor complained about the same man, to the DJ due to his extremely strange behaviour, whilst dancing erratically in front of a blank wall! This man should have been thrown out on the spot, but no he was allowed to just carry on with his drug fuelled behaviour. Then to top the night, my brand new fur jacket was stolen from the coat rail. Again the management did not want to know, they were not interested at all. There is a piece of paper attached to the rail advising your own risk etc. Unfortunately this was not visible to me at the time due to the amount of coats hanging up already. So DO NOT LEAVE YOUR COATS ON THE SAID COAT RAIL. IF YOU DO YOU RUN THE RISK OF LOSING IT like i did Such a beautiful hotel and yet very poor management Literally did not want to accept any responsibility or offer an apology whatsoever We will not be returning to this establishment I just advise people to think very carefully before making any kind of reservation

Lunch with Santa

TripAdvisor rating 5.0/5

Charlotte W TripAdvisor review

My family and I recently attended the Lunch with Santa event, and it was absolutely wonderful! From start to finish. The food service was excellent, offering a variety of delicious options that catered to everyone’s tastes. The highlight for the kids was undoubtedly the face painter and the kids' entertainer, who kept them engaged and entertained throughout the event. Of course, meeting Santa was the cherry on top! He came bearing gifts for all the children. Overall, it was a fantastic event.

Great venue for your company's events

TripAdvisor rating 5.0/5

Angela W TripAdvisor review

Attended the Norton Grange recently for a works Christmas Party. I would highly recommend this hotel to anyone. I would like to personally thank Aatheef Mohammed for his attention to detail, professionalism. Nothing was too much trouble for him & his team. The room was nicely decorated for Christmas & the food was delicious and served hot, not cold, as in other establishments. Music played in the background. One of the waiters kindly changed the music for us too. I was very impressed. Thank you all.

Customer review rating 5.0/5

John G. Business - Confirmed reviews ALL

I have stayed here many times and it is always brilliant.

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Other web-users rate our hotel

  • 169 reviews 9/10 Location
  • 649 reviews 6.9/10 Room
  • 633 reviews 8.1/10 Service
  • 7 reviews 0/10 WiFi
  • 354 reviews 8.4/10 Wellness Area
  • 272 reviews 5.7/10 Comfort
  • 262 reviews 6.7/10 Cleanliness
  • 219 reviews 7.3/10 Breakfast

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