Mercure Manchester Norton Grange Hotel & Spa 4 stars

Customer review rating (ALL Rating) 4.2/5 392 reviews

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Description

Hotel extras

  • An ALLSAFE Certified Hotel.

  • In-house bar & restaurant serving authentic local dishes

  • Wedding facilities capable of accommodating 220 guests

  • On-site swimming pool, jacuzzi, sauna and gym facilities

  • Situated eight miles from Manchester city centre

Our accommodation(s)

Hotel location

Mercure Manchester Norton Grange Hotel & Spa

Manchester Road, Castleton
OL11 2XZ ROCHDALE
United Kingdom

GPS:53.581386, -2.175206

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

PICKWICK RESTAURANT & BAR

Discover flavors at the Pickwick Restaurant & Bar servings fresh, local dishes, fine wines, and a cozy ambiance. We proudly serve Starbucks.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  392 reviews

TripAdvisor Rating  4.0/5  2,351 reviews

Certificate of excellence 2025

Great spa day

TripAdvisor rating 5.0/5

Juliette C TripAdvisor review

Just had a fantastic day at the spa here. Facilities were lovely and I had the best massage from Diane. Very well looked by all staff after and just what was needed. Thank you Diane!

Amazing staff

TripAdvisor rating 5.0/5

aadilaa2017 TripAdvisor review

Today we had our Xmas meal through work at Norton grange. The staff were very helpful and attentive. The meal was very tasty too. Thankyou Mo and Fatima for your top notch service.

Dear Aadila, Thank you so much for your lovely feedback. We’re delighted to hear that you enjoyed your Christmas meal with us and that our team helped make the occasion special. Mo and Fatima will be thrilled to receive your kind words — they take great pride in delivering exceptional service. We truly appreciate you choosing Norton Grange for your celebration and hope to welcome you back again soon. Warm regards, Rama General Manager Mercure Norton Grange Hotel & Spa

Perfect to make all.your dreams come rrue

TripAdvisor rating 5.0/5

Subashni G TripAdvisor review

I had my wedding at this hotel on 30/11. And let me say how absolutely wonderful it was. Not only was the room excellent, service great and food amazing. The atmosphere was great, soft welcoming and so very warm. The staff is so attentive and kind, professional and efficient. We were so very impressed by how they remembered every allegen and prefernce. They even addressed by husband by name without him needing to introduce himself to staff. The brought out a high chair for a guest baby. They even replaced my and my MOH food because she was helping me so her food got a little cold. These kind of moments make the difference. The grotto and grounds were picturesque so the perfect location for a fairytale wedding. Shockingly having our wedding here such excellent value for money that I had my dream wedding at 60% of my projected cost. This is such a complete and well structured package and makes for excellent value for money without needing to cut corners. Some special mentions: To Muhammed who ran such a tight ship and was a true gem. He left no space for anything but the best memories to be made. To GM Raama (may have spelt this incorrectly) your humility and absolute joy at making my day special even delaying your going home after your shift to be in my photos didn't go unnoticed. You saw I needed help and put me first for that I am grateful. To Charlotte, my darling, you started as a stranger and became a friend. You made my dream day a reality and stood with me through out. It was like having my sister with me. You carried all my stuff and kept me warm and tea'd up on a frosty Novembers day. Thank you thank you thank you. Norton Grange hotel and Spa truly know how to creat memorable event a reality and takes excellent care of their brides and grooms and the guests. Would a trillion time recommend.

Dear Mr & Mrs So, Thank you so much for your incredibly kind and detailed review. We are truly honoured that you chose Mercure Norton Grange Hotel & Spa to host your wedding, and it brings us immense joy to know that your day was everything you dreamed of and more. I’m delighted to hear that our team’s attention to detail—from remembering allergen requirements to ensuring your Maid of Honour’s meal was replaced—made such a difference. It’s wonderful that the grotto and grounds provided the perfect fairytale setting, and that you felt the value of the package matched the experience. Special thanks for your kind words about Muhammed, Charlotte, and myself. We are all so grateful to have been part of your celebration and it means so much that our efforts contributed to such lasting memories. Your recommendation means the world to us, and we hope to welcome you back to Norton Grange in the future — whether for anniversaries, celebrations, or just to revisit the place where your dream wedding came true. With warmest wishes, Rama Arimilly General Manager Mercure Norton Grange Hotel & Spa

Corporate Training Venue

TripAdvisor rating 4.0/5

barbarabX9065NX TripAdvisor review

For 24 of us on a two-day course, we were well looked after by all the front-of-house team, and it’s clear how well the back-of-house staff worked too. Special thanks to Carol, who made sure the “magic happened” - refreshments and conference facilities were delivered exactly to schedule, allowing us to focus fully on the purpose of our course. Our private dining experience was outstanding - Mohamed and his colleagues paid superb attention to detail, from the thoughtful place cards with pre order reminders to the quality of the food itself.

Dear Barbara, Thank you for taking the time to share such a thoughtful review. We’re delighted to hear that your corporate training event ran smoothly and that our team were able to fully support your two-day course. Your kind words about our front-of-house and back-of-house teams are truly appreciated. We’re especially pleased to hear that Carol ensured everything ran seamlessly throughout your sessions, and that Mohamed and the dining team delivered an exceptional private dining experience with attention to every detail. It was our pleasure to host your group, and we’re glad we could help create a productive and enjoyable event. We look forward to welcoming you and your team back to Norton Grange in the future. Warm regards, Rama Arimilly General Manager Mercure Norton Grange Hotel & Spa

Customer review rating 4.5/5

Janice H. Business - Confirmed reviews ALL

I really like staying at the hotel as the facilities are great.

Dear Janice H., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that our facilities met your expectations and contributed to a productive experience for your work. We look forward to welcoming you back in the future. Warm regards, Rama Arimilly General Manager Mercure Norton Grange Hotel & Spa

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Other web-users rate our hotel

  • 162 reviews 9/10 Location
  • 619 reviews 6.9/10 Room
  • 601 reviews 8.2/10 Service
  • 7 reviews 0/10 WiFi
  • 339 reviews 8.5/10 Wellness Area
  • 259 reviews 5.8/10 Comfort
  • 248 reviews 7.2/10 Cleanliness
  • 209 reviews 7.1/10 Breakfast

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