Mercure Manchester Norton Grange Hotel & Spa 4 stars

Customer review rating (ALL Rating) 4.2/5 406 reviews

Mercure Manchester Norton Grange Hotel & Spa - Image 1
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Description

Hotel extras

  • In-house bar & restaurant serving authentic local dishes

  • Wedding facilities capable of accommodating 220 guests

  • On-site swimming pool, jacuzzi, sauna and gym facilities

  • Situated eight miles from Manchester city centre

Our accommodation(s)

Hotel location

Mercure Manchester Norton Grange Hotel & Spa

Manchester Road, Castleton
OL11 2XZ ROCHDALE
United Kingdom

GPS:53.581386, -2.175206

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

PICKWICK RESTAURANT AND BAR

Discover flavors at the Pickwick Restaurant and Bar servings fresh, local dishes, fine wines, and a cozy ambiance. We proudly serve Starbucks.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  406 reviews

Customer review rating 4.5/5

Jodie B. Couples - Confirmed reviews ALL

We had a lovely afternoon & evening, only negative would be the spa was very busy for the size in the afternoon but this was expected. Lovely breakfast & the staff were fantastic nothing was too much.

Dear Jodie B., Thank you for your positive feedback regarding your stay. We are pleased to hear that you enjoyed the lovely breakfast and found our staff to be exceptional. We appreciate your understanding about the busyness of the spa during peak times. Best Regards Rama Arimilly General Manager

Customer review rating 2.0/5

Lisa M. Families - Confirmed reviews ALL

Unfortunately we didn’t have the best experience It was a break for my 5 year old from her 3 disabled siblings though im afraid to say it wasn’t the best . Tv was outdated ,remote didn’t work no satellite as stated Was out in privilege room which was lovely bit removed the extras which was a shame Room itself was nice though did need paint touch uo etc No hot water (only Luke warn ) couldn’t have a bath . Pool was freezing , Room service wasn’t working Reception toook forever to answer Food in hotel was very standard and expense Not much atmosphere

Customer review rating 5.0/5

Phillip B. Couples - Confirmed reviews ALL

Well looked after and great hotel

Dear Phillip B., Thank you for your positive feedback. We are delighted to hear that you found our hotel to your satisfaction and that our team took good care of you. Your kind words are greatly appreciated. Best Regards Rama Arimilly. General Manager

Customer review rating 1.0/5

Chelle C. Couples - Confirmed reviews ALL

I have emailed the hotel, I checked out a day early due to the poor service. Please can someone email me back with a response ? I emailed from ch… Stayed Thursday 19th Feb for 2 nights. Chelle C.

Dear Chelle C., Thank you for your feedback. We regret that your experience did not meet expectations and acknowledge your concerns regarding service and communication. We take such matters seriously. Would you mind to share your email with me at ra… Best Regards, Rama Arimilly. General Manager.

Customer review rating 5.0/5

Chetna S. Solo - Confirmed reviews ALL

Lovely hotel, great food, lovely staff and location

Dear Chetna S., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our hotel relaxing, enjoyed the food, and appreciated our staff and location. Your feedback is invaluable to us and motivates our team to continue providing excellent service. Sincerely, Rama Arimilly General Manager

Other web-users rate our hotel

  • 173 reviews 9.1/10 Location
  • 660 reviews 6.7/10 Room
  • 651 reviews 8.3/10 Service
  • 7 reviews 0/10 WiFi
  • 368 reviews 8.6/10 Wellness Area
  • 281 reviews 5.8/10 Comfort
  • 270 reviews 6.2/10 Cleanliness
  • 235 reviews 7.3/10 Breakfast

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