Mercure Manchester Norton Grange Hotel & Spa 4 stars

Customer review rating (ALL Rating) 4.1/5 403 reviews

Mercure Manchester Norton Grange Hotel & Spa - Image 1
Mercure Manchester Norton Grange Hotel & Spa - Image 2
Mercure Manchester Norton Grange Hotel & Spa - Image 3
Mercure Manchester Norton Grange Hotel & Spa - Image 4
Manchester Road, Castleton, OL11 2XZ ROCHDALE, United Kingdom

Description

Hotel extras

  • An ALLSAFE Certified Hotel.

  • In-house bar & restaurant serving authentic local dishes

  • Wedding facilities capable of accommodating 220 guests

  • On-site swimming pool, jacuzzi, sauna and gym facilities

  • Situated eight miles from Manchester city centre

Our accommodation(s)

Hotel location

Mercure Manchester Norton Grange Hotel & Spa

Manchester Road, Castleton
OL11 2XZ ROCHDALE
United Kingdom

GPS:53.581386, -2.175206

Telephone
Fax +44 1706 516781

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

PICKWICK RESTAURANT & BAR

Discover flavors at the Pickwick Restaurant & Bar servings fresh, local dishes, fine wines, and a cozy ambiance. We proudly serve Starbucks.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  403 reviews

TripAdvisor Rating  4.0/5  2,240 reviews

Certificate of excellence 2024

Well located for the group and easy to find.

Customer review rating 4.5/5

Angela W. Friends - Confirmed reviews ALL

All staff were friendly and helpful. Very impressed with the rooms, good size, lovely decor and well supplied with usual items, tea, coffee, shampoo etc. Included in our package was use of the facilities, spa etc which we used and were impressed with. We enjoyed the winter wonderland party and was happily surprised with the entertainment, the magician, pipers. The decorations throughout were beautiful. Definitely will visit again.

Dear Angela W., We very much appreciate your comments regarding your stay at the Mercure Manchester Norton Grange Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rama Arimilly. General Manager

Vastly improved from last stay..would reccomend to anyone

TripAdvisor rating 5.0/5

kevin w TripAdvisor review

Stayed here 13th December for the Christmas party..Staff worked very hard the food was excellent & piping hot from the soup to the dessert.. stayed over night breakfast was top notch,the spa so relaxing..stayed here in the past but vastly improved..Would definetely stay again..

Dear Kevin Thank you for such a fabulous review & rating of your recent visit here with us at Mercure Norton Grange Hotel & Spa. We are pleased to learn you enjoyed all aspects of your stay with us. We look forward to welcome you back in near future. Best Regards, Rama Arimilly. General Manager

Festive party night!

TripAdvisor rating 4.0/5

Stephen-LHM Friends getaway - TripAdvisor review

Festive party night. Work's Christmas "do". Food 10/10. Atmosphere 8/10.Surprise Pipers 10/10. Bar service 2/10. VFM 7/10. The only real downside to the event was the looooooong wait to get served at the bar! Sort that, as Arnie says, "I'll be back!"

Dear Stephen, Thank you for taking time to share your feedback further to your recent visit here with us at Mercure Norton Grange Hotel & Spa. It’s always nice to receive constructive feedback, as it is only by receiving such information from guests, such as yourself, that we are better able to see where we stand in certain areas and what improvements we can make to further satisfy any requirements that you may have. I am pleased to learn you enjoyed most of your stay with us. I made a note of your comments about bars, I will certainly work on it. We look forward to welcome you back in the near future. Best Regards Rama Arimilly. General Manager

Always welcoming!

TripAdvisor rating 5.0/5

Stockydoodles TripAdvisor review

Stay regularly and always, without fail, am made to feel extremely welcome. Staff are wonderful. Nothing is too much trouble. Carol K is a legend and should be on the hall of fame in the dining area. Daniel K works so hard and is an asset to the hotel. Rama is always super polite and helpful and I feel very well looked after. Can’t recommend highly enough.

Dear Mrs Stock, I am always so delighted when a guest takes the time to write such a positive review and the team will be thrilled to read it. I am pleased to learn you are pleased with our team's & my service during your stays with us. I am sure that this feedback will serve as an encouragement to all of our staff. We look forward to welcoming you back in near future. Best Regards, Rama Arimilly. General Manager

overall great however.........

Customer review rating 3.5/5

Diane K. Friends - Confirmed reviews ALL

the venue looked stunning, all the activities put on were fabulous, food was amazing the accommodation lovely and spacious. the only complaint from my party was how crammed together we were, I understand that you were trying to accommodate a large party but it would of been preferable to have several tables rather than just the one, also I believe there was a problem regarding the bar, lack of staff, glasses and alcohol , lastly the music was far too loud during the dinner. this being said we would definitely recommend it and will be booking again in the future. Thank you

Dear Diane K., We very much appreciate your comments regarding your stay at the Mercure Manchester Norton Grange Hotel & Spa. It is always a pleasure to receive positive & constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I made a note of all your comments. we will certainly work on them. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rama Arimilly General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 148 reviews 9.3/10 Location
  • 564 reviews 6.9/10 Room
  • 530 reviews 7.9/10 Service
  • 10 reviews 4.5/10 WiFi
  • 285 reviews 8.3/10 Wellness Area
  • 212 reviews 6.8/10 Cleanliness
  • 186 reviews 7.5/10 Breakfast
  • 130 reviews 5.9/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Rochdale

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.