Mercure Manchester Norton Grange Hotel & Spa 4 stars

Customer review rating (ALL Rating) 4.3/5 459 reviews

Mercure Manchester Norton Grange Hotel & Spa - Image 1
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Description

Hotel extras

  • In-house bar & restaurant serving authentic local dishes

  • Wedding facilities capable of accommodating 220 guests

  • On-site swimming pool, jacuzzi, sauna and gym facilities

  • Situated eight miles from Manchester city centre

Our accommodation(s)

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Room 1

Hotel location

Mercure Manchester Norton Grange Hotel & Spa

Manchester Road, Castleton
OL11 2XZ ROCHDALE
United Kingdom

GPS:53.581386, -2.175206

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

PICKWICK RESTAURANT AND BAR

Discover flavors at the Pickwick Restaurant and Bar servings fresh, local dishes, fine wines, and a cozy ambiance. We proudly serve Starbucks.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  459 reviews

Customer review rating 4.5/5

Irfan S. Couples - Confirmed reviews ALL

Dear Irfan S., Thank you for your kind feedback regarding your recent stay at Mercure Manchester Norton Grange Hotel & Spa. We are delighted to hear that you enjoyed our spa facilities, especially the jacuzzi, and that our location suited your needs. It is always a pleasure to acknowledge our members and provide them with the perks they deserve. We look forward to welcoming you back for another memorable experience in the future. Best Regards, Rama Arimilly. General Manager

Customer review rating 4.5/5

June S. Couples - Confirmed reviews ALL

Dear June S., Thank you for sharing your positive experience at Mercure Manchester Norton Grange Hotel & Spa. It is delightful to hear that you found your room comfortable and enjoyed the warm welcome from our team. Your satisfaction is our top priority, and we are thrilled that you plan to visit us again in the future. We look forward to welcoming you back for another memorable experience in the future. Best Regards, Rama Arimilly. General Manager

Customer review rating 3.5/5

Rizvan P. Families - Confirmed reviews ALL

Dear Rizvan P., Thank you for sharing your thoughts regarding your recent stay at Mercure Manchester Norton Grange Hotel & Spa. I am pleased to hear that you appreciated our idyllic location, comfortable rooms, and the health spa facilities, which you found to be a highlight of your visit. I sincerely apologize for the challenges you encountered during your check-in experience. It is important for us to acknowledge all our guests' loyalty statuses, and I regret that this did not happen seamlessly in your case. I will ensure that your feedback is shared with the team to reinforce our commitment to providing exceptional service. Additionally, I regret that your children’s experience at the bar did not meet our standards of attentiveness. We strive to take all guest requests seriously, and your comments regarding the bar service will be addressed. Your observations about the room maintenance and spa facilities are appreciated, and I will ensure they are reviewed by the relevant departments to enhance the guest experience. Thank you for your feedback, and we hope to welcome you back in the future. Best Regards Rama Arimilly. General Manager

Customer review rating 5.0/5

Antony N. Couples - Confirmed reviews ALL

Dear Antony N., Thank you for your kind words regarding your recent stay for the wedding. We are pleased to hear that you enjoyed the comfort of your room, the quality of our food, and the service provided by our team. Your feedback is greatly appreciated. Best Regards Rama Arimilly. General Manager

Customer review rating 4.5/5

Malcolm M. Families - Confirmed reviews ALL

Dear Malcolm M., Thank you for your kind words regarding our hotel and its surroundings. We are pleased to hear that our duty manager was able to assist you effectively. Your feedback is invaluable, and we appreciate your recognition of our team's efforts. Best Regards Rama Arimilly. General Manager

Other web-users rate our hotel

  • 189 reviews 9.1/10 Location
  • 722 reviews 6.7/10 Room
  • 714 reviews 8.4/10 Service
  • 8 reviews 5/10 WiFi
  • 415 reviews 8.8/10 Wellness Area
  • 317 reviews 7.2/10 Cleanliness
  • 315 reviews 5.7/10 Comfort
  • 265 reviews 7.6/10 Breakfast

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