Mercure Brighton Seafront Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 2,037 reviews

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Mercure Brighton Seafront Hotel - Image 1
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149 Kings Road, BN1 2PP BRIGHTON, United Kingdom

Description

Hotel extras

  • Opposite Brighton beach, sea-view rooms available, coastal bar & terrace dining year-round

  • Our fantastic restaurant, bar & terrace on the Brighton seafront provides an idyllic backdrop

  • Grade II listed building with original features and newly refurbished bedrooms

  • The Coast View Suite is the ideal backdrop for weddings & events alike

  • Brighton's famous Bandstand is directly opposite the hotel

Our accommodation(s)

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Hotel location

Mercure Brighton Seafront Hotel

149 Kings Road
BN1 2PP BRIGHTON
United Kingdom

GPS:50.822763, -0.155482

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

COASTAL BRIGHTON

Coastal is perfect for those looking to escape the city bustle, our restaurant on Brighton seafront allows you to indulge in fine selected dishes from our brunch and dinner menu, plus a range of exclusive local wines and Brighton-inspired cocktails.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  2,037 reviews

Customer review rating 4.0/5

Nigel A. Friends - Confirmed reviews ALL

Staff good, room good (A/C was very welcome), bar good. Breakfast was a bit ordinary - not enough fruit, uninspiring cereal choices.

Dear Nigel , Thank you for taking the time to tell us about your experience at the Mercure Brighton Seafront Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ioannis , Operations Manager Mercure Brighton Seafront Hotel

Customer review rating 3.5/5

Pauline W. Families - Confirmed reviews ALL

Room was OK. Not a great position and if I was staying for more than 1 night the view was awful. Bed comfortable and room clean. The attention to detail is disappointing as the sink plug chain was not attached. I nearly had to call for some one to get the plug out as without the chain it was almost impossible. The room cleaner must have been aware of this when preparing the room so pretty poor for a job that would have taken maintenence to sort out.

Dear Pauline, Thank you for taking the time to share your feedback. I’m pleased to hear you enjoyed our seafront location and found the bed comfortable, with the room clean overall. It’s great to know these aspects contributed positively to your stay. However, I’m sorry that the room position and view did not meet your expectations, and I appreciate your honesty on this. I’m especially concerned to read about the issue with the sink plug chain—this is exactly the kind of detail that should be identified and resolved before the room is released. I fully understand how frustrating this must have been, and I will ensure this is followed up with both our housekeeping and maintenance teams to reinforce attention to detail. Thank you again for your valuable and constructive feedback. It helps us improve, and we do hope to have the opportunity to welcome you back for a more seamless stay in the future. Kind regards, Ioannis Biternas Operations Manager

Customer review rating 5.0/5

Paul A. Couples - Confirmed reviews ALL

We were here for one night, but would’ve liked to have stayed for longer as the staff and the ambience of the establishment made it a very pleasurable experience. We had breakfast and dinner and found the food to be first class and the service generally in the hotel was exceptional! We will certainly return!!

Dear Paul , We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ioannis , Operations Manager Mercure Brighton Seafront Hotel

Customer review rating 5.0/5

Mick A. Business - Confirmed reviews ALL

Was only with you for one night for work purposes but was made very welcome my room was nit ready when I arrived but was give 2 drinks at the bar free of charge whi h I thought was a great gesture

Dear Mick, Thank you so much for your fantastic feedback. I’m delighted to hear you felt so welcome during your stay, even though it was just for one night. It’s great to know you were happy with your room and the overall service. Please accept my apologies again that your room was not ready on arrival, but I’m pleased the team were able to make your wait more comfortable with a complimentary drink—your kind words about this gesture are very much appreciated. Thank you again for your lovely comments, and we hope to have the pleasure of welcoming you back again soon. Kind regards, Ioannis Biternas Operations Manager

Customer review rating 5.0/5

David W. Couples - Confirmed reviews ALL

Great hotel, my room was excellent, very clean, comfortable and a good size. The staff very friendly and helpful, always had a smile on their faces and made us feel very much at home. Food wonderful, hotel immaculate, great atmosphere.

Dear David, Thank you so much for your fantastic feedback. I’m delighted to hear that you had such an enjoyable stay and that your room met your expectations in terms of comfort, cleanliness, and space. It’s also wonderful to know you found the hotel atmosphere great and enjoyed the food. Your kind words about our team truly mean a lot—creating a warm, welcoming environment is at the heart of what we do, and I’m pleased this came across during your visit. We truly appreciate your comments and look forward to welcoming you back again soon. Kind regards, Ioannis Biternas Operations Manager

Other web-users rate our hotel

  • 1,284 reviews 8.5/10 Location
  • 2,490 reviews 6.1/10 Room
  • 2,434 reviews 9.1/10 Service
  • 20 reviews 6/10 WiFi
  • 1,092 reviews 5/10 Comfort
  • 979 reviews 4.6/10 Cleanliness
  • 974 reviews 7.8/10 Breakfast
  • 940 reviews 4.8/10 Amenities

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