Mercure Brighton Seafront Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 2,046 reviews

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Description

Hotel extras

  • Our fantastic restaurant, bar & terrace on the Brighton seafront provides an idyllic backdrop

  • Grade II listed building with original features and newly refurbished bedrooms

  • The Coast View Suite is the ideal backdrop for weddings

  • The famous Bandstand is directly opposite the hotel

Our accommodation(s)

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Hotel location

Mercure Brighton Seafront Hotel

149 Kings Road
BN1 2PP BRIGHTON
United Kingdom

GPS:50.822763, -0.155482

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Coastal Brighton

Coastal is perfect for those looking to escape the bustle of the city, our restaurant on Brighton seafront allows you to indulge in fine selected dishes from our brunch & dinner menu, plus a range of exclusive local wines and Brighton-inspired cocktails.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  2,046 reviews

TripAdvisor Rating  3.6/5  782 reviews

Served It's Purpose Very Well

TripAdvisor rating 5.0/5

robp367 TripAdvisor review

Stayed here for 2 days whilst visiting family in the area. Was able to use the carpark when we arrived even though we couldn't check-in until later in the day which was very handy. Easy to find on the seafront. When checking in we were upgraded to a sea-view room which was unexpected. The room was excellent, clean and modern as well as being warm and comfortable. Good facilities and an excellent shower. The Hotel was by no means full and very quiet in the evening which was good. Staff all brilliant, friendly and welcoming. Breakfast was the usual fare, cooked buffet and a continental selection. Food was hot and edible. Overall this hotel served it's purpose very well and I would certainly look to book again the next time we are in the area.

Customer review rating 2.5/5

Nigel W. Business - Confirmed reviews ALL

The hotel needs updating as the first room I was put in smelt of damp and was drab. The second room was in clean with other peoples hair still on the floor. The carpet had lots of stains as well. I wouldn’t recommend this hotel. Also the car park down below only has limited parking and was full every evening I came back from work.

Dear Nigel W., Thank you for sharing your feedback regarding your recent experience at Mercure Brighton Seafront Hotel. I sincerely apologize for the condition of your rooms, as cleanliness and comfort are of utmost importance to us. Your comments will be taken into consideration and passed to the relevant department as we strive to enhance our facilities. Regarding parking, we appreciate your understanding that availability can fluctuate due to limited spaces. We hope to have the opportunity to welcome you back in the future for a more pleasant stay, please feel free to contact us directly on your next stay, it will be our pleasure to assist you. Marianna Cappai Front Of House Manager

Customer review rating 4.5/5

Helen W. Couples - Confirmed reviews ALL

I had booked and paid for a standard double room for one night. We arrived at 10.30pm and were informed we had been upgraded to privilege room with sea front 😊😊😊 Very clean, and recently refurbished room (except the carpet). Lovely bathroom and shower.

Dear Helen W., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed your upgrade to a privilege room and found it to be clean and well-appointed. Your comments about the carpet will be taken into consideration as we continuously strive to improve our facilities. We hope to welcome you back on your next visit to Brighton. Best regards, Marianna Cappai Front Of House Manager

Customer review rating 2.5/5

Elizabeth C. Families - Confirmed reviews ALL

Dirty bedside tables, bag of rubbish left on balcony door. Big iron stain on carpet

Dear Elizabeth C., Thank you for sharing your feedback regarding your recent stay. I apologize for the cleanliness issues you encountered in your room, as this does not reflect our standards. Your comments will be addressed with the team to ensure a better experience for future guests. Sincerely, Marianna Cappai Front Of House Manager

Customer review rating 3.5/5

Sean C. Business - Confirmed reviews ALL

All good lots of stairs

Dear Mr. C., Thank you for your feedback regarding your recent stay. We are pleased to hear you appreciated our picturesque location and Georgian architecture. We understand that the stairs may pose a challenge, and we will take your comments into consideration. Ioannis , Operations Manager Mercure Brighton Seafront Hotel

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Other web-users rate our hotel

  • 1,270 reviews 8.2/10 Location
  • 2,458 reviews 6.1/10 Room
  • 2,432 reviews 9.2/10 Service
  • 21 reviews 3.6/10 WiFi
  • 1,048 reviews 5/10 Comfort
  • 996 reviews 4.5/10 Cleanliness
  • 924 reviews 7.8/10 Breakfast
  • 919 reviews 4.6/10 Amenities

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