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Mercure Brighton Seafront Hotel 4 stars

Customer review rating 3.9/5 1,249 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Mercure Brighton Seafront Hotel
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Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • The Goulty restaurant serves locally inspired dishes

  • Grade II listed building with original features and newly refurbished bedrooms

  • The Coast View Suite is the ideal backdrop for weddings

  • The famous Bandstand is directly opposite the hotel

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • LONDON GATWICKPaying
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PMPaying
  • Dry cleaning / IroningPaying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Copy/print service available
Information message

Hotel location

Mercure Brighton Seafront Hotel

149 Kings Road
BN1 2PP
brighton
united kingdom

Tel: +4401273351012

Check-in from 15h00

Check out up to 11h00

  • By plane

    LONDON GATWICK At 32.18km / 20 miles - Shuttle paying

  • By train

    BRIGHTON STATION At 2.41km / 1.5 miles

GPS :50.822763, -0.155482

Our accommodation(s)

All bedrooms feature a flat-screen TV and complimentary high speed WiFi. Upgrade to a room with a sea view and air conditioning. In privilege and superior rooms you 'll enjoy a Nespresso coffee machine, robe and slippers.

Classic room with 1 single bed

  • Max. number of persons: 1
  • Area: From 6 m² / 65 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities

Classic room with 1 double bed and Inland View

  • Max. number of persons: 2
  • Area: From 11 m² / 118 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities

Classic room with 2 single beds and Inland view

  • Max. number of persons: 2
  • Area: From 14 m² / 151 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities

Classic family room for 2 adults and 1 child

  • Max. number of persons: 3
  • Area: From 12 m² / 129 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities

Privilege Room with 1 Double Bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities

Privilege room with 1 double bed and sea view

  • Max. number of persons: 2
  • Area: From 13 m² / 140 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities

Privilege Room with 1 Double Bed, sea view and balcony

  • Max. number of persons: 2
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities

Classic accessible room with 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 12 m² / 129 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
Rooms

Our restaurants and bars

THE GOULTY

Type of cuisine: International

The Goulty offers traditional and locally inspired cuisine, delicious desserts and a selection of fine wines to compliment your meal. Offering panoramic sea views, we invite you to have a light snack or a delicious three course meal.

Menu (PDF)

Dinner

18:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NH BAR

Non contractual photo

Enjoy a carefully crafted cocktail and nibbles in the new NH Bar while checking your social media with complimentary WiFi access. Offering a range of wines, beers, gins and afternoon tea with fizz, you can sit back and relax until you are ready to leave.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 190 m²

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Mercure Brighton Seafront Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 3.9/5

1,249 reviews

tripadvisor

TripAdvisor Rating 3.5/5

254 reviews

Mixed stay

Customer review rating 3.9/5

Anonymous Couples - 20/10/2020 Confirmed reviews ALL

Some positives, some negatives. Positives - Decent upgraded room, nice bar area, good decor in main lobby, early check in was useful, friendly and helpful bar staff Negatives - Given room with only faulty radiator (confirmed by handyman), then heard someone in the bar charge drink to the same room that evening so had obviously been given the room with the faulty radiator. Car parking charges extortionate. Message about it being our wedding anniversary fell on deaf ears! Pretty uninspiring customer service, a bit more enthusiasm.

Dear Stuart Thank you for taking the time to tell us about your experience at the Mercure Brighton Seafront Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are very fortunate to have onsite parking, one of the very few hotels in Brighton to have this facility. Parking is priced competitively with other hotels in the city and is under constant review to ensure our rates are always in line with, or lower than local secure parking and we currently offer the cheapest parking of any seafront hotel We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Barry

OK

Customer review rating 3.9/5

Mel T. Solo - 20/10/2020 Confirmed reviews ALL

Overnight stay. Hotel is OK, good value.

Dear Mel Thank you for taking the time to tell us about your experience at the Mercure Brighton Seafront Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Barry

Not particularly

Customer review rating 3.9/5

Mrs C. L. Couples - 20/10/2020 Confirmed reviews ALL

Staff at reception not very friendly.Bed uncomfortable , damp showing on wall by window , which had me coughing . I would have expected more for £139.00 a night. Breakfast was fine

Dear C L., Thank you for taking the time to tell us about your experience at the Mercure Brighton Seafront Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Barry

Terrible. Worst room value i have ever witnessed.

Customer review rating 3.9/5

The W. R. A. H. E. O. M. L. D. Families - 20/10/2020 Confirmed reviews ALL

Wo booked a privilege room and stayed in a joke. No coffee machine,no hair dryer ,disabled shower which was leaking and broken, no robes slippers or toiletries, room next to fire doors which slammed all night. Took lots of pictures to share on social media. Tried to complain. But was told it was a privilege room which is a joke. Didn't have it on the door because it isn't. Anyone can make a mistake but don't lie to your customer when you have let them down. Our 30th anniversary was totally ruined by this hotel and its staff lying to cover up they didn't have a privilege room which we booked and payed for

Dear Steve Thank you for taking the time to tell us about your experience at the Mercure Brighton Seafront Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Brendon

Good locarion

Customer review rating 3.9/5

Anonymous Couples - 18/10/2020 Confirmed reviews ALL

Just ok Satisfactory

Dear David We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barry

Just outside of the hustle and bustle!

Customer review rating 3.9/5

Clara Families - 18/10/2020 Confirmed reviews ALL

Loved the stay; next taime it will be the summer. Great location, people were friendly, could tell we were NOT in Portsmouth!! We will be back in the summer Brighton, ... promise!

Dear Clare We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one and we look forward to seeing you in the summer Sincerely, Barry

Good location

Customer review rating 3.9/5

Anonymous Couples - 17/10/2020 Confirmed reviews ALL

Nice comfortable stay

Dear Pauline We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barry

The hotel is 18 mins walk from Brighton centre so not well located. The stay was average.

Customer review rating 3.9/5

J.m. W. Couples - 17/10/2020 Confirmed reviews ALL

I applied for the Autumn Break Deal and despite 3 emails I did not get proper confirmation of the booking. Consequently on arrival there was confusion about the meals outlined in the advertised deal. The manager had to sanction our allocation. The flush in our toilet (Room 303) was ineffective. The ceiling lights stayed on all night. Breakfast service was poor, one waiter ignored our presence and despite 3 requests for an order, it did not arrive. On departure, I was surprisingly refunded £2.50 because I had initially paid more than the present deal.

Dear Jeffrey W., Thank you for taking the time to tell us about your experience at the Mercure Brighton Seafront Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Barry

We’ll located

Customer review rating 3.9/5

Sam Couples - 17/10/2020 Confirmed reviews ALL

Good stay , quiet nights sleep, clean

Dear Sam We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barry

Not sure I would stay again

Customer review rating 3.9/5

James Business - 17/10/2020 Confirmed reviews ALL

Ok but poor, room service and breakfast

Dear James We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barry

Brighton breezy

Customer review rating 3.9/5

Bob S. Friends - 16/10/2020 Confirmed reviews ALL

Amidst all the doubts about visiting Brighton the Mercure stood out as a beacon of reassurance. All Covid measures were well explained by friendly staff. Our rooms were excellent and we enjoyed a five-star full English breakfast in the morning. We felt cosseted and comfortable and very happy with the way the hotel looked after us.

Dear Robert We very much appreciate your feedback following your stay at the Mercure Brighton Seafront Hotel. It is always easy for people to respond when things aren’t so good, so you taking the time is hugely appreciated by us. If you get the opportunity to share your positive experience on Trip Advisor we would be very grateful. The team are rewarded for all positive reviews and in addition any team member mentioned by name is given an additional cash reward. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barry

Great Effort In Unusual Times

Customer review rating 3.9/5

Sam Couples - 15/10/2020 Confirmed reviews ALL

Everyone was doing the best they could under the circumstances

Dear Sam S., We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barry

Great Stay

Customer review rating 3.9/5

Alice Friends - 15/10/2020 Confirmed reviews ALL

Very clean and Covid measures were easy to follow and made sense. Staff were super friendly and helpful. Great location and decent sized rooms.

Dear Alice Thank you We very much appreciate your feedback following your stay at the Mercure Brighton Seafront Hotel. It is always easy for people to respond when things aren’t so good, so you taking the time is hugely appreciated by us. If you get the opportunity to share your positive experience on Trip Advisor we would be very grateful. The team are rewarded for all positive reviews and any team member mentioned by name is given an additional cash reward. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barry

Beautiful hotel

Customer review rating 3.9/5

S B. Couples - 14/10/2020 Confirmed reviews ALL

Made to feel very welcome. Room and hotel was stunning! Bed very comfortable. Room had everything you would need with a stunning seaview. In an excellent location. Parking was a bit pricey and I think should of been cheaper as we were staying there. Breakfast was the best vegetarian breakfast I have ever eaten!

Dear Sarah We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always easy for people to respond when things aren’t so good, so you taking the time is hugely appreciated by us. If you get the opportunity to share your positive experience on Trip Advisor we would be very grateful. The team are rewarded for all positive reviews and any team member mentioned by name is given an additional cash reward. We are very fortunate to have onsite parking, one of the very few hotels in Brighton to have this facility. Parking is priced competitively with other hotels in the city and is under constant review to ensure our rates are always in line with, or lower than local secure parking. We currently offer the cheapest parking of any seafront hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barry

Ok stay

Customer review rating 3.9/5

Esther B. Friends - 14/10/2020 Confirmed reviews ALL

Our room was much smaller than those shown on the website! Also at breakfast there was one man serving who did not have his nose covered by his mask! He was very shaky when serving our breakfast and walked all round the restaurant at one point spilling tea everywhere!

Dear Esther Thank you for taking the time to tell us about your stay at the Mercure Brighton Seafront Hotel. I am sorry that your experience did not meet your expectations please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us and your comments will be addressed. As a heritage property our rooms do vary greatly in size and I’m sorry you did not bring this to our attention at the time in order we could have allocated something more suitable. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Barry

Well located and a great stay

Customer review rating 3.9/5

Grace Couples - 14/10/2020 Confirmed reviews ALL

Great breakfast options, friendly staff, clean room, and in a really great place (easy access to everywhere pretty much)

Dear Grace We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always easy for people to respond when things aren’t so good, so you taking the time is hugely appreciated by us. If you get the opportunity to share your positive experience on Trip Advisor we would be very grateful. The team are rewarded for all positive reviews and any team member mentioned by name is given an additional cash reward. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barry

Great location and lovely room

Customer review rating 3.9/5

Emma Couples - 13/10/2020 Confirmed reviews ALL

We stayed on a Monday night and used the parking facilities too. Room was really spacious and well looked after.

Dear Emma We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always easy for people to respond when things aren’t so good, so you taking the time is hugely appreciated by us. If you get the opportunity to share your positive experience on Trip Advisor we would be very grateful. The team are rewarded for all positive reviews and any team member mentioned by name is given an additional cash reward. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barry

Exceptional

Customer review rating 3.9/5

Rob Couples - 13/10/2020 Confirmed reviews ALL

Could not fault any part of my stay Thank you what an amazing team

Dear Robert We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barry

Well located, very well organised during Covid

Customer review rating 3.9/5

Vickie S. Couples - 13/10/2020 Confirmed reviews ALL

Felt completely safe during these unprecedented times. Staff very well mannered. Allowing us to check in early as room was ready. OWY system in place. From the Bar set up to ordering and delivering Breakfast was extremely well organised. Could not fault anything.

Dear Vickie We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always easy for people to respond when things aren’t so good, so you taking the time is hugely appreciated by us. If you get the opportunity to share your positive experience on Trip Advisor we would be very grateful. The team are rewarded for all positive reviews and any team member mentioned by name is given an additional cash reward. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barry

Seafront and colourful decor

Customer review rating 3.9/5

Christine A. Friends - 13/10/2020 Confirmed reviews ALL

The decor was very colourful in downstairs rooms. Staff were friendly and happy especially breakfast waiters. Breakfast was great liked the trolley service was amusing like a magician's box. Lovely full English.

Dear Christine We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always easy for people to respond when things aren’t so good, so you taking the time is hugely appreciated by us. If you get the opportunity to share your positive experience on Trip Advisor we would be very grateful. The team are rewarded for all positive reviews and any team member mentioned by name is given an additional cash reward. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barry

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