Mercure Brighton Seafront Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 2,166 reviews

Best price
guarantee
Mercure Brighton Seafront Hotel - Image 1
Mercure Brighton Seafront Hotel - Image 2
Mercure Brighton Seafront Hotel - Image 3
Mercure Brighton Seafront Hotel - Image 4
149 Kings Road, BN1 2PP BRIGHTON, United Kingdom

Description

Hotel extras

  • Opposite Brighton beach, sea-view rooms available, coastal bar & terrace dining year-round

  • Our fantastic restaurant, bar & terrace on the Brighton seafront provides an idyllic backdrop

  • Grade II listed building with original features and newly refurbished bedrooms

  • The Coast View Suite is the ideal backdrop for weddings & events alike

  • Brighton's famous Bandstand is directly opposite the hotel

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Classic room with 1 double bed and Inland View

Photo out of - Classic room with 1 double bed and Inland View

Classic bedroom with 1 double bed and Inland View, flat-screen TV, en suite bathroom, complimentary high speed WiFi, hairdryer and tea/coffee making facilities. Sleeps 2 adults.

Max. number of persons
2
Area
From 11 m² / 118 sq ft

Bedding

Double bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Double Glazing
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 11 m² / 118 sq ft
  • Bedding 1 x Double bed(s)
See availabilities

Classic room with 2 single beds and Inland View, flat screen TV, en suite bathroom, complimentary high speed WiFi, en suite bathroom, hairdryer and tea/coffee making facilities. Sleeps 2 adults.

Max. number of persons
2
Area
From 14 m² / 150 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Double Glazing
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Classic family room for 2 adults and 1 child and Inland View, flat-screen TV, en suite bathroom, complimentary high speed WiFi, hairdryer and tea/coffee making facilities. Sleeps 2 adults and 1 child.

Max. number of persons
3
Area
From 12 m² / 129 sq ft

Bedding

Double bed(s) x1

Single bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Double Glazing
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Upgraded bedroom with flat-screen TV, complimentary high speed WiFi, Nespresso coffee machine, robe and slippers. Sleeps 2 adults.

Max. number of persons
2

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Double Glazing
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Upgraded bedroom with sea view, flat-screen TV, complimentary high speed WiFi, Nespresso coffee machine, robe and slippers. Sleeps 2 adults.

  • Views:

    Ocean/Sea view

Max. number of persons
2
Area
From 13 m² / 139 sq ft

Bedding

Double bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Double Glazing
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Upgraded bedroom with sea views and balcony, flat-screen TV, complimentary high speed WiFi, Nespresso coffee machine, robes and slippers. Sleeps up to 2 adults.

  • Views:

    Ocean/Sea view

Max. number of persons
2

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Double Glazing
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

As the hotel is a listed building, please contact the hotel directly for full accessibility details. Accessible rooms include wheelchair turning space, walk-in showers, grab rails, and adapted furniture. Audible and visual alarms are available on request.

Max. number of persons
2
Area
From 12 m² / 129 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Double Glazing
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Upgraded Junior Suite with 1 kingsize bed, sea views and balcony, Flat-screen TV, complimentary high speed Wifi, en suite bathroom, hairdryer and Nespresso coffee machine, robe and slippers. Sleeps 2 adults.

Max. number of persons
2

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Double Glazing
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Mercure Brighton Seafront Hotel

149 Kings Road
BN1 2PP BRIGHTON
United Kingdom

GPS:50.822763, -0.155482

Telephone
Fax +44 161 388 0915
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 123 rooms
  • 3 rooms for people with reduced mobility
  • 116 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Desk equipment available

  • Plugs and converters available on desks
  • Umbrellas

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet

Business

6 Meeting rooms

  • On site
  • Outdoor parking
  • Private
  • Max Limited Height: 1.8 m / 5.906 ft

  • Parking pricing: 33.49 € 28 GBP

COASTAL BRIGHTON

Photo out of - COASTAL BRIGHTON

Coastal is perfect for those looking to escape the city bustle, our restaurant on Brighton seafront allows you to indulge in fine selected dishes from our brunch and dinner menu, plus a range of exclusive local wines and Brighton-inspired cocktails.

Cooking style
Bistro
Accessibility
Accessible service
BN1 2PP Brighton, United Kingdom
Telephone +44 1273 351012
Menu PDF
Cocktail menu PDF

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Exceptional View

Coastal is perfect for those looking to escape the city bustle, our restaurant on Brighton seafront allows you to indulge in fine selected dishes from our brunch and dinner menu, plus a range of exclusive local wines and Brighton-inspired cocktails.

Unwind in the Coastal Bar & Terrace, offering sea views and a relaxed atmosphere. Enjoy expertly crafted cocktails, light bites, and a selection of wines, beers, gins, and afternoon tea with fizz..

A hot and cold buffet breakfast is available throughout your stay. This can be included at the time of booking or added on the day for £17.95* per person Breakfast is served Mon-Fri 7am-10am Sat & Sun 7am- 10:30am *Special offers may be available

Celebrate your special day amid original Victorian splendor at the majestic Mecure Brighton Seafront hotel, in our ballroom which holds up to 120 guests. Marry with sweeping seafront views and pose for photos by the hotel's sweeping staircase.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,166 reviews

Customer review rating 5.0/5

Helen N. Couples - Confirmed reviews ALL

Dear Helen, Thank you for your fantastic 100/100 review and for choosing Mercure Brighton Seafront Hotel for your recent stay. We are delighted to hear that you had such an enjoyable visit and found our location ideal for exploring both Brighton and Hove. It's wonderful to know that our team helped make your stay special and that you appreciated the friendly and attentive service throughout. We are especially pleased that you enjoyed lunch in the bar and on the terrace, and that the sandwiches were to your liking. Thank you for recognising May for her friendly service behind the bar, as well as the gentleman who welcomed you into breakfast. I will ensure your kind comments are shared with both team members. It is also great to hear that you were able to secure a parking space and that this added to the convenience of your stay. Thank you once again for your wonderful feedback and for your loyalty as an ALL Classic member. We look forward to welcoming you back in the New Year for another memorable stay. Kind regards, Ioannis Biternas Operations Manager Mercure Brighton Seafront Hotel

Customer review rating 4.5/5

Martha A. B. Business - Confirmed reviews ALL

Dear Martha A., Thank you for your excellent 90/100 review. We are delighted to hear that you found the hotel clean, quiet, and comfortable during your stay. It is especially pleasing to know that, although your conference organisers selected the hotel, your experience was positive enough that you would consider returning as a leisure guest in the future. Thank you for taking the time to share your feedback. We truly appreciate your kind comments and look forward to welcoming you back to Mercure Brighton Seafront Hotel, whether for business or leisure. Kind regards, Ioannis Biternas Operations Manager Mercure Brighton Seafront Hotel

Customer review rating 1.5/5

Jonathan B. Solo - Confirmed reviews ALL

Dear Jonathan, Thank you for taking the time to share your feedback. Whilst I am pleased to hear that you found our staff lovely and welcoming, I am very sorry that the condition of your room fell below expectations and impacted your stay. Please accept my sincere apologies for the issues you encountered with the stained carpet, the cleanliness concerns in the bathroom, and the outlook from your room. I am also sorry to learn that the heating system was not functioning correctly and was only producing cold air. This is certainly not the standard we aim to provide, and your comments have been shared with our Housekeeping and Maintenance teams for immediate review and corrective action. We appreciate your honest feedback, as it helps us identify areas where we need to improve. I am sorry that your experience did not reflect the high levels of service we strive to deliver. We hope you will consider giving us another opportunity in the future to provide you with a much more positive experience. Kind regards, Ioannis Biternas Operations Manager Mercure Brighton Seafront Hotel

Customer review rating 4.5/5

Carole L. Couples - Confirmed reviews ALL

Dear Carole, Thank you for your wonderful 90/100 review. We are delighted to hear that you enjoyed your mini break in Brighton and that our team helped make your stay such a positive experience. Your comments about the friendly, relaxed service you received from every member of staff are truly appreciated. It is especially rewarding to hear that our team's genuine enthusiasm and enjoyment in their roles shone through during your visit. Thank you also for your feedback regarding your room. Whilst we are pleased that you found it clean and comfortable, we appreciate your comments about the layout, storage space, and seating. Guest feedback such as yours is invaluable in helping us understand where improvements can be made. It was a pleasure to welcome you as an ALL Classic member, and we are delighted that you would recommend us to others. We hope to welcome you back to Mercure Brighton Seafront Hotel the next time you visit Brighton. Kind regards, Ioannis Biternas Operations Manager Mercure Brighton Seafront Hotel

Customer review rating 4.0/5

Ray C. Couples - Confirmed reviews ALL

Dear Ray, Thank you for your 80/100 review. We are delighted to hear that you enjoyed our seafront location, the welcoming atmosphere of the reception area, and the friendly service provided by our team. It is also wonderful to know that you appreciated the restaurant's sea views, the efficiency of our breakfast team, and the cleanliness and quality of your room and toiletries. We appreciate your feedback regarding the size and layout of the ensuite bathroom. We understand that some of our rooms, due to the character and age of the building, have more compact bathrooms, and we are sorry if this affected your comfort during your stay. Thank you again for your valuable comments. We are pleased that, overall, you had an enjoyable stay and hope to welcome you back to Mercure Brighton Seafront Hotel in the future. Kind regards, Ioannis Biternas Operations Manager Mercure Brighton Seafront Hotel

Dear Helen, Thank you for your fantastic 100/100 review and for choosing Mercure Brighton Seafront Hotel for your recent stay. We are delighted to hear that you had such an enjoyable visit and found our location ideal for exploring both Brighton and Hove. It's wonderful to know that our team helped make your stay special and that you appreciated the friendly and attentive service throughout. We are especially pleased that you enjoyed lunch in the bar and on the terrace, and that the sandwiches were to your liking. Thank you for recognising May for her friendly service behind the bar, as well as the gentleman who welcomed you into breakfast. I will ensure your kind comments are shared with both team members. It is also great to hear that you were able to secure a parking space and that this added to the convenience of your stay. Thank you once again for your wonderful feedback and for your loyalty as an ALL Classic member. We look forward to welcoming you back in the New Year for another memorable stay. Kind regards, Ioannis Biternas Operations Manager Mercure Brighton Seafront Hotel

Customer review rating 4.5/5

Martha A. B. Business - Confirmed reviews ALL

I hadn't chosen the hotel, my conference organisers did, but I would come back as a private traveller.

Dear Martha A., Thank you for your excellent 90/100 review. We are delighted to hear that you found the hotel clean, quiet, and comfortable during your stay. It is especially pleasing to know that, although your conference organisers selected the hotel, your experience was positive enough that you would consider returning as a leisure guest in the future. Thank you for taking the time to share your feedback. We truly appreciate your kind comments and look forward to welcoming you back to Mercure Brighton Seafront Hotel, whether for business or leisure. Kind regards, Ioannis Biternas Operations Manager Mercure Brighton Seafront Hotel

Customer review rating 1.5/5

Jonathan B. Solo - Confirmed reviews ALL

Staff were lovely. Room was grubby, with stained carpet and toilet and the window faces onto a really unappealing small outside area. The heating/AC didn’t work (only put out cold air).

Dear Jonathan, Thank you for taking the time to share your feedback. Whilst I am pleased to hear that you found our staff lovely and welcoming, I am very sorry that the condition of your room fell below expectations and impacted your stay. Please accept my sincere apologies for the issues you encountered with the stained carpet, the cleanliness concerns in the bathroom, and the outlook from your room. I am also sorry to learn that the heating system was not functioning correctly and was only producing cold air. This is certainly not the standard we aim to provide, and your comments have been shared with our Housekeeping and Maintenance teams for immediate review and corrective action. We appreciate your honest feedback, as it helps us identify areas where we need to improve. I am sorry that your experience did not reflect the high levels of service we strive to deliver. We hope you will consider giving us another opportunity in the future to provide you with a much more positive experience. Kind regards, Ioannis Biternas Operations Manager Mercure Brighton Seafront Hotel

Customer review rating 4.5/5

Carole L. Couples - Confirmed reviews ALL

Two nights minibreak to watch a show at the Brighton Centre. We received very friendly and relaxed service from every member of staff we met which is really refreshing. They all appeared to genuinely enjoy their jobs

Dear Carole, Thank you for your wonderful 90/100 review. We are delighted to hear that you enjoyed your mini break in Brighton and that our team helped make your stay such a positive experience. Your comments about the friendly, relaxed service you received from every member of staff are truly appreciated. It is especially rewarding to hear that our team's genuine enthusiasm and enjoyment in their roles shone through during your visit. Thank you also for your feedback regarding your room. Whilst we are pleased that you found it clean and comfortable, we appreciate your comments about the layout, storage space, and seating. Guest feedback such as yours is invaluable in helping us understand where improvements can be made. It was a pleasure to welcome you as an ALL Classic member, and we are delighted that you would recommend us to others. We hope to welcome you back to Mercure Brighton Seafront Hotel the next time you visit Brighton. Kind regards, Ioannis Biternas Operations Manager Mercure Brighton Seafront Hotel

Customer review rating 4.0/5

Ray C. Couples - Confirmed reviews ALL

The decor in the reception area was impressive and inviting and the staff very friendly. Restaurant had lovely seaviews and the breakfast staff were very efficient. The room was of a good standard, clean and toiletries were good quality. Fortunately we are small, slim people as the ensuite was extremely narrow and difficult to move in especially getting in and out of shower.

Dear Ray, Thank you for your 80/100 review. We are delighted to hear that you enjoyed our seafront location, the welcoming atmosphere of the reception area, and the friendly service provided by our team. It is also wonderful to know that you appreciated the restaurant's sea views, the efficiency of our breakfast team, and the cleanliness and quality of your room and toiletries. We appreciate your feedback regarding the size and layout of the ensuite bathroom. We understand that some of our rooms, due to the character and age of the building, have more compact bathrooms, and we are sorry if this affected your comfort during your stay. Thank you again for your valuable comments. We are pleased that, overall, you had an enjoyable stay and hope to welcome you back to Mercure Brighton Seafront Hotel in the future. Kind regards, Ioannis Biternas Operations Manager Mercure Brighton Seafront Hotel

Customer review rating 2.5/5

Alice A. Business - Confirmed reviews ALL

I stayed for 2 nights. I was freezing at night as the bedding provided was very thin and not adequate for October. There was no spare bedding provided. Noise from the corridor and from the window rattling was also an issue that prevented good sleep. The lift was broken so my room was not easily accessed. The room was lacking in plug sockets: 1 single unit on one side of the bed and 1 other on the opposite wall. Two of the pillows were normal sized and the other two were half-width, never seen that before and was glad it was only me staying there. There was not enough space in the breakfast room for everyone to sit down - and I came over an hour before the time that was said to be the busiest time so god knows what it was like at 9am. Location is obviously nice on the seafront but it seems the hotel is relying on this and not delivering well enough in other areas.

Dear Alice, Thank you for taking the time to share your detailed feedback. While I am pleased that you appreciated our seafront location and that your arrival and check-in experience met expectations, I am very sorry to learn that several aspects of your stay fell short. Please accept my sincere apologies for the discomfort you experienced due to the bedding provided and the lack of additional blankets in your room. I am also sorry that noise from both the corridor and rattling windows affected your sleep. A restful night's stay is something every guest should be able to expect. I regret the inconvenience caused by the lift being out of service, as well as the limitations you encountered with plug socket availability and room setup. Your comments regarding the pillows and overall room functionality are appreciated and will be shared with the relevant teams for review. I was also disappointed to read about your breakfast experience. While I am pleased you enjoyed the quality of the food, I understand your frustration regarding the lack of seating and the crowded environment, particularly during what should have been a quieter period. Thank you for recognising the cleanliness of the hotel and the positive check-in experience. We value your honest feedback, as it helps us identify areas where improvements are needed. I am sorry that your stay did not fully meet your expectations, and I hope we may have the opportunity to provide you with a much improved experience in the future. Kind regards, Ioannis Biternas Operations Manager Mercure Brighton Seafront Hotel

Customer review rating 3.0/5

Sarah T. Business - Confirmed reviews ALL

My room was small but comfortable. There was some sort of generator noise which kept me wake all night. The reception areas are beautiful but the breakfast was mediocre.

Dear Sarah, Thank you for taking the time to share your feedback. Whilst I am pleased to hear that you found your room comfortable and appreciated our beautiful reception areas, I am sorry that your stay was affected by noise during the night. A good night's sleep is essential, and I apologise that the noise you experienced disturbed your rest. I am also disappointed to learn that our breakfast did not meet your expectations. We value all guest feedback and will share your comments with the relevant teams as we continue to improve our offering and overall guest experience. Thank you again for your honest feedback. We appreciate your comments about our location and facilities and hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Kind regards, Ioannis Biternas Operations Manager Mercure Brighton Seafront Hotel

Customer review rating 4.0/5

Ashok V. Business - Confirmed reviews ALL

Loved the Mews. Quiet as requested - for an early work start! Shame about single beds together rather than a connected sprocket (or ideally an actual double.

Dear Ashok, Thank you for your 80/100 review. We are delighted to hear that you enjoyed your stay in the Mews and that we were able to provide the quiet room you requested, helping you get a good night's rest before your early work start. We appreciate your feedback regarding the bed configuration. Whilst some of our rooms are set up with twin beds joined together, we understand that this may not be as comfortable as a traditional double bed for all guests. Your comments have been noted and are greatly valued as we continue to improve our guest experience. Thank you again for choosing Mercure Brighton Seafront Hotel. We hope to welcome you back on your next visit to Brighton. Kind regards, Ioannis Biternas Operations Manager Mercure Brighton Seafront Hotel

Customer review rating 5.0/5

Chris C. Couples - Confirmed reviews ALL

This hotel has a truly remarkable and has a very talented team. Every member we encountered was pleasant, friendly and more than happy to help. Praise must be made in particular to - MARIANNA the front office manager who took our initial booking, FRANCESCA who checked us in, and lastly CALI who served us in the bar. All three deserve a special shout out for making our stay even more memorable. Our room was spotlessly clean, very well equipped, and with the bonus sea view and balcony was exceptional and we could not ask for more from our stay. Oh and the bed….. quite possibly the most comfortable hotel bed I have ever slept in! The hotel décor is beautiful and looks to be well maintained. A few days out from our arrival, we received an email advising of planned long-term roadworks in the area with guidance for alternative routes to the hotel. We found extremely helpful and just goes to show how helpful and thoughtful the hotel team are. We are already looking to book a return visit to this very special and wonderful hotel!!

Dear Chris, Thank you so much for your outstanding 100/100 review and for choosing Mercure Brighton Seafront Hotel once again. We are absolutely delighted to hear that you had another fantastic and faultless stay with us. Your kind comments about our team mean a great deal, and it is wonderful to know that everyone you encountered was friendly, welcoming, and eager to help. A special thank you for recognising Francesca, and Cali. We will be sure to share your wonderful feedback with them, and I know they will be thrilled to learn they helped make your stay so memorable. We are also pleased that you enjoyed your sea view balcony room, found it spotlessly clean and well-equipped, and experienced such a comfortable night's sleep. It's especially rewarding to hear your praise for the hotel's décor and the communication regarding the roadworks before your arrival, as we always strive to make our guests' journeys as smooth as possible. Your comments truly mean the world to us, and knowing that you are already planning a return visit is the highest compliment we could receive. We look forward to welcoming you back to your "special and wonderful hotel" very soon. Kind regards, Ioannis Biternas Operations Manager Mercure Brighton Seafront Hotel

Customer review rating 2.0/5

Stephen B. Solo - Confirmed reviews ALL

Location was good. Didn’t like fruit flies in my beer, dirt dropped on me from extractor fan, woken up by other cabin alarm after midnight and the scrambled egg was stone cold.

Dear Stephen, Thank you for taking the time to share your feedback. I am sorry to learn that your stay did not meet expectations. While I am pleased that you found our location convenient, I sincerely apologise for the issues you experienced during your visit. Finding fruit flies in your drink, having dirt fall from an extractor fan, being disturbed by another room's alarm after midnight, and receiving cold scrambled eggs at breakfast are all disappointing experiences and certainly not the standards we aim to provide. Your comments have been shared with the relevant departments so that these matters can be investigated and addressed. We appreciate your honest feedback, as it helps us identify areas where improvements are needed. Please accept our apologies for the inconvenience caused. We hope you will consider giving us another opportunity in the future to provide the quality stay that our guests expect and deserve. Kind regards, Ioannis Biternas Operations Manager Mercure Brighton Seafront Hotel

Customer review rating 4.5/5

Lesley P. Couples - Confirmed reviews ALL

Lovely hotel , very clean brilliant staff only 2 comment found the bed uncomfortable but I do have a bad condition and the shower too close to the wall and couldn’t shower properly. We would definitely stay again. Cat the receptionist great and also bar staff a big thank you to the cleaning staff and a very enjoyable breakfast

Dear Lesley, Thank you for taking the time to share your feedback following your stay at Mercure Brighton Seafront Hotel. We are delighted to hear that you enjoyed our convenient location, cleanliness, friendly team, and breakfast. It is especially wonderful to know that Cat at reception, our bar team, and our housekeeping colleagues helped make your stay enjoyable. Your kind words will be shared with them all. We appreciate your comments regarding the bed comfort and the shower layout. While we understand that comfort can vary depending on individual needs, we value this feedback as it helps us identify areas where we can improve the guest experience. Thank you again for your recommendation and for choosing to stay with us. We are pleased to hear that you would stay with us again and look forward to welcoming you back in the future. Kind regards, Ioannis Biternas Operations Manager Mercure Brighton Seafront Hotel

Customer review rating 4.5/5

Valerie B. Solo - Confirmed reviews ALL

Comfortable,quirky ( in a good way) with friendly, helpful staff. Well located for central Brighton

Dear Valerie, We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ioannis , Operations Manager Mercure Brighton Seafront Hotel

Customer review rating 3.5/5

Lee G. Couples - Confirmed reviews ALL

We had a lovely stay at the hotel, overall. The hotel is well located and the room we booked was sea facing. The room was tired and the breakfast was of a very poor quality and could have been much better without costing the hotel more money, simply by cooking to order, less produce would be used and a better quality ingredients could be used. The weekend was excellent overall, as were the staff in the main hotel.

Dear Lee , Thank you for taking the time to tell us about your experience at the Mercure Brighton Seafront Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ioannis , Operations Manager Mercure Brighton Seafront Hotel

Customer review rating 4.5/5

Tracey H. Couples - Confirmed reviews ALL

As above.

Dear Tracey H., We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ioannis , Operations Manager Mercure Brighton Seafront Hotel

Customer review rating 4.0/5

Darren W. Couples - Confirmed reviews ALL

Enjoyable weekend break

Dear Darren , We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ioannis , Operations Manager Mercure Brighton Seafront Hotel

Customer review rating 4.0/5

Dallas L. Families - Confirmed reviews ALL

Good

Dear Dallas, We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ioannis , Operations Manager Mercure Brighton Seafront Hotel

Customer review rating 3.5/5

Francesca P. Couples - Confirmed reviews ALL

Blinds are needed in the room as the direct sun was very intense Also the car park is tiny and the spaces aren't wide enough for modern cars

Dear Francesca, Thank you for taking the time to tell us about your experience at the Mercure Brighton Seafront Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ioannis , Operations Manager Mercure Brighton Seafront Hotel

Customer review rating 4.0/5

Michael J. W. Families - Confirmed reviews ALL

As per reservation and marketing

Dear Michael , We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ioannis , Operations Manager Mercure Brighton Seafront Hotel

Customer review rating 2.5/5

Michael S. Couples - Confirmed reviews ALL

Saturday night, young people coming in every hour from 1pm onwards. Absolute joke. Shouting and singing like a youth hostel

Dear Michael, Thank you for taking the time to share your feedback. I am very sorry to hear that your stay was disrupted by noise from other guests during the night. We understand how frustrating this must have been, particularly when you were expecting a comfortable and restful stay. Please accept our sincere apologies that the behaviour of some guests impacted your experience. We strive to maintain a welcoming environment for all visitors, and your comments have been shared with the relevant team so that we can continue to monitor and address disturbances more effectively. Thank you for bringing this to our attention. We hope you will give us another opportunity to provide you with a much more enjoyable stay in the future. Kind regards, Ioannis Biternas Operations Manager Mercure Brighton Seafront Hotel

Customer review rating 4.5/5

Emily K. Families - Confirmed reviews ALL

V lovely hotel but not liking the new rooms with metal wardrobes etc looks very cheap other than that would highly recommend.

Dear Emily , We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ioannis , Operations Manager Mercure Brighton Seafront Hotel

Other web-users rate our hotel

  • 1,322 reviews 8.3/10 Location
  • 2,514 reviews 5.7/10 Room
  • 2,328 reviews 8.9/10 Service
  • 14 reviews 4.4/10 WiFi
  • 1,149 reviews 4.9/10 Comfort
  • 971 reviews 8/10 Breakfast
  • 955 reviews 4.1/10 Cleanliness
  • 918 reviews 5/10 Amenities

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Brighton Hotels