Mercure Brighton Seafront Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 1,619 reviews

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Mercure Brighton Seafront Hotel - Image 1
Mercure Brighton Seafront Hotel - Image 2
Mercure Brighton Seafront Hotel - Image 3
Mercure Brighton Seafront Hotel - Image 4
149 Kings Road, BN1 2PP BRIGHTON, United Kingdom

Description

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • The Goulty restaurant serves locally inspired dishes

  • Grade II listed building with original features and newly refurbished bedrooms

  • The Coast View Suite is the ideal backdrop for weddings

  • The famous Bandstand is directly opposite the hotel

Our accommodation(s)

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Hotel location

Mercure Brighton Seafront Hotel

149 Kings Road
BN1 2PP BRIGHTON
United Kingdom

GPS:50.822763, -0.155482

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE GOULTY

The Goulty offers traditional and locally inspired cuisine, delicious desserts and a selection of fine wines to compliment your meal. Offering panoramic sea views, we invite you to have a light snack or a delicious three course meal.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,619 reviews

TripAdvisor Rating  3.5/5  670 reviews

Never Again

TripAdvisor rating 2.0/5

Robinaw0 TripAdvisor review

Booked through secret escapes Very Disappointed. We were offered a bigger room 164 which is in the mews part of the hotel Which is a long way from reception and the corridors etc more like a 2 star. Was told it had a disabled Shower but was better and bigger than a privilege room. Well the bed was very big and comfortable that's the only positive. Shower water pressure was virtually non existent. There was a strange musky smell in the room at night traced it to the curtains don't think they have ever been cleaned. No storage 3 coat hangers Breakfast was very poor went down at 9.30 no fresh milk on display No eggs had to wait 10 minutes No sausages another 10 minute wait No black pudding at all. Bacon cold and barely cooked When you walk into hotel you see 4 star but all downhill after that

room small and too hot

Customer review rating 3.0/5

Ld Business - Confirmed reviews ALL

room was a single ( rare these days) even despite that it was small, difficult to manoeuvre about and too hot The window not opening fully. It did have a fan, but not what I would expect from ant hotel these days.

Dear Leilah D., Thank you for taking the time to tell us about your experience at the Mercure Brighton Seafront Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards Kelly General Manager

Deceptive photos make room look bigger.

TripAdvisor rating 1.0/5

AaronG-Cars Solo travel - TripAdvisor review

Very deceptive photos make the rooms look larger and cutting the photo where a wall was right at the end of the bed. I got charged over £200 for one of the nights of my stay which is ridiculous considering how small it was. I asked about my room and was told that the staff are aware of the deceptive photos..

Very good

Customer review rating 4.5/5

Sarah K. Solo - Confirmed reviews ALL

Very friendly

Dear Sarah K., We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Kelly General Manager

Excellent customer service from Barry and all staff & great location.

Customer review rating 5.0/5

Bhav M. Families - Confirmed reviews ALL

We were made to feel very welcome by Barry when we first arrived. This really sets the tone for the stay & we immediately felt we had made a great choice with the hotel. All the staff were very helpful and even during breakfast staff were very efficient and friendly. Hotel is in a great location, rooms were clean and all was fantastic. Thank you. Please pass on our thanks to Barry, he really made a huge difference!

Dear Bhav M., We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Kelly General Manager

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Other web-users rate our hotel

  • 1,019 reviews 8.1/10 Location
  • 2,037 reviews 6.3/10 Room
  • 1,888 reviews 8.9/10 Service
  • 10 reviews 7.8/10 WiFi
  • 820 reviews 4.8/10 Comfort
  • 776 reviews 5.2/10 Cleanliness
  • 759 reviews 7.3/10 Breakfast
  • 702 reviews 4.9/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.