Mercure Brighton Seafront Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 2,031 reviews

Best price
guarantee
Mercure Brighton Seafront Hotel - Image 1
Mercure Brighton Seafront Hotel - Image 2
Mercure Brighton Seafront Hotel - Image 3
Mercure Brighton Seafront Hotel - Image 4
149 Kings Road, BN1 2PP BRIGHTON, United Kingdom

Description

Hotel extras

  • Our fantastic restaurant, bar & terrace on the Brighton seafront provides an idyllic backdrop

  • Grade II listed building with original features and newly refurbished bedrooms

  • The Coast View Suite is the ideal backdrop for weddings

  • The famous Bandstand is directly opposite the hotel

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Mercure Brighton Seafront Hotel

149 Kings Road
BN1 2PP BRIGHTON
United Kingdom

GPS:50.822763, -0.155482

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Coastal Brighton

Coastal is perfect for those looking to escape the bustle of the city, our restaurant on Brighton seafront allows you to indulge in fine selected dishes from our brunch & dinner menu, plus a range of exclusive local wines and Brighton-inspired cocktails.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,031 reviews

Customer review rating 0.5/5

Syam K. B. Families - Confirmed reviews ALL

Room was appalling bad. Bathroom had cracks in the shower, toilet wouldn't flush properly and would randomly make sounds. Room was dirty in many places (cobwebs even). The hotel reception looked good which is highly deceiving. Wouldn't stay here again nor tell anyone I know to stay here

Dear Syam, Thank you for taking the time to share your feedback, and I am truly sorry for the experience you described. What you encountered is far below the standard we aim to provide, and I sincerely apologise. The condition of your room is completely unacceptable — from cracks in the shower and a faulty toilet to cobwebs and general cleanliness concerns. This should never have happened, and your comments have been passed to both our housekeeping and maintenance teams for urgent action. Cleanliness and basic functionality are the minimum guests should expect, and we clearly failed here. I also apologise that the condition of the room did not reflect the impression given by reception. While we are proud of our public areas, every part of the hotel must meet the same standard, and I’m sorry this was not the case during your stay. I fully understand your disappointment and why you feel unable to recommend us. Your feedback is extremely valuable, and we will be reviewing these issues closely to ensure they are resolved and do not happen again. Kind regards, Ioannis Biternas Operations Manager Mercure Brighton Seafront Hotel

Customer review rating 5.0/5

Eric R. Couples - Confirmed reviews ALL

We were made to feel welcome immediately and the room was comfortable and cutely decorated with a Brighton theme. City centre just a 10 minute stroll along the front. Excellent!

Dear Eric, Thank you very much for your wonderful feedback and for awarding us a perfect score. We’re delighted to hear that you had such an excellent stay with us. It’s great to know you felt welcome from the moment you arrived and that your room was comfortable and charmingly decorated with the Brighton theme — we’re glad you enjoyed that touch. Our seaside location, just a short stroll from the city centre, is something many guests love, so we’re pleased it worked well for you too. Thank you again for choosing the Mercure Brighton Seafront Hotel. We look forward to welcoming you back for another excellent stay. Warm regards, Ioannis Biternas Operations Manager Mercure Brighton Seafront Hotel

Customer review rating 4.0/5

Carrie B. Couples - Confirmed reviews ALL

Check in was a little painful as the card machine was slow. Room was lovely with a very comfortable bed. Downside was the noise made by fire doors being slammed by other guests in the night. Some soft closing doors would have been less noisy. Breakfast was delicious with lots of choice and very attentive and friendly staff.

Dear Carrie, Thank you very much for sharing your feedback. I’m delighted to hear that you enjoyed your lovely room, the very comfortable bed, and our fantastic location. It’s also wonderful to know that breakfast hit the mark, with plenty of choice and attentive, friendly service — the team will be thrilled to hear this. I’m sorry, however, for the issues you experienced. Check‑in should always be smooth, and I apologise for the delay caused by the slow card machine. We’ll be reviewing this with our front‑office team to prevent similar frustrations. Thank you as well for highlighting the noise from fire doors being shut during the night. I understand how disruptive this can be, especially when you’re trying to rest. Your suggestion about soft‑closing mechanisms is a helpful one, and I’ve passed it on to our maintenance and management teams to review as part of our ongoing improvements. Thank you again for your honest and helpful comments — and for choosing to stay with us. We hope to welcome you back to the Mercure Brighton Seafront Hotel again soon for an even more comfortable stay. Warm regards, Ioannis Biternas Operations Manager Mercure Brighton Seafront Hotel

Customer review rating 4.5/5

Bobby D. Couples - Confirmed reviews ALL

Great service , excellent staff , breakfast was delicious, room was quiet nice but staying on carpets and wall could be looked at , definitely will stay again but will upgrade for better room …

Dear Bobby , We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ioannis , Operations Manager Mercure Brighton Seafront Hotel

Customer review rating 4.5/5

Mark R. Friends - Confirmed reviews ALL

Was a short pleasant walk along the seafront. We were in the quiet rooms towards the rear of the hotel. Breakfast was very good in the bright sea facing room. All staff were friendly and helpful.

Dear Mark, We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ioannis , Operations Manager Mercure Brighton Seafront Hotel

Other web-users rate our hotel

  • 1,264 reviews 8.3/10 Location
  • 2,479 reviews 6.2/10 Room
  • 2,437 reviews 9.2/10 Service
  • 22 reviews 5.9/10 WiFi
  • 1,067 reviews 5.1/10 Comfort
  • 1,000 reviews 4.6/10 Cleanliness
  • 958 reviews 8/10 Breakfast
  • 927 reviews 4.7/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in Brighton