Mercure Brighton Seafront Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 2,013 reviews

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Mercure Brighton Seafront Hotel - Image 1
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149 Kings Road, BN1 2PP BRIGHTON, United Kingdom

Description

Hotel extras

  • Our fantastic restaurant, bar & terrace on the Brighton seafront provides an idyllic backdrop

  • Grade II listed building with original features and newly refurbished bedrooms

  • The Coast View Suite is the ideal backdrop for weddings

  • The famous Bandstand is directly opposite the hotel

Our accommodation(s)

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Hotel location

Mercure Brighton Seafront Hotel

149 Kings Road
BN1 2PP BRIGHTON
United Kingdom

GPS:50.822763, -0.155482

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

COASTAL BRIGHTON

Coastal is perfect for those looking to escape the city bustle, our restaurant on Brighton seafront allows you to indulge in fine selected dishes from our brunch and dinner menu, plus a range of exclusive local wines and Brighton-inspired cocktails.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  2,013 reviews

Customer review rating 5.0/5

Tom A. Couples - Confirmed reviews ALL

Excellent stay for my mother & partner. They were well looked after and loved the stay. Said staff couldn’t have been friendlier.

Dear Tom , We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ioannis , Operations Manager Mercure Brighton Seafront Hotel

Customer review rating 3.5/5

Griffiths R. Families - Confirmed reviews ALL

The hotel is beautiful to look at. The entrance lounge is thoughtfully decorated & a little quirky. Behind this everything looked tired, outdated & a bit shabby. I stayed in a mews room. The room itself was nice, but I don't see the point in the French doors that open up to a view of other rooms, I found it a bit depressing. There are only 2 plug sockets that are not near the bed. I could hear other residents & was woken at 6am with an alarm from another room. However, the staff were lovely & very friendly. The breakfast was really good with a wide choice, and the location is great. Probably would not stay again.

Dear R., Thank you for taking the time to share such detailed feedback following your stay with us. While I’m pleased to hear that you appreciated the character of our historic building, the thoughtfully decorated entrance lounge, our great location, and the wide breakfast selection, I’m truly sorry that other aspects of your visit fell short of expectations. I appreciate your honest comments regarding the condition of the hotel beyond the main public areas, particularly the mews rooms. Your feedback about the décor feeling tired, the layout of the French doors, limited plug sockets, and the overall ambience of the room is clearly very important and has been noted. We recognise that some areas of the hotel — especially within our historic sections — require continued upgrading, and your comments help us prioritise future refurbishment plans. I’m also very sorry to hear that noise from neighbouring rooms disrupted your rest. This is understandably frustrating, and we are continually reviewing ways to improve sound insulation and guest comfort where possible within the constraints of an older building. That said, I’m very glad that our team made a positive impression and that you found them lovely and friendly — your kind words will mean a great deal to them. I’m also delighted that you enjoyed our breakfast and location, which are areas we take great pride in. Thank you again for your constructive and thoughtful feedback. While I regret that your stay did not encourage you to return, please know that your comments are genuinely valued and will be shared with the relevant teams as we work to improve the guest experience. Warm regards, Ioannis Biternas Operations Manager Mercure Brighton Seafront Hotel

Customer review rating 5.0/5

Allan R. Couples - Confirmed reviews ALL

Very nice hotel, in a great location. We had a privilege room with a sea view which was the best room we have stayed in whilst in Brighton. Bar also very good. All staff were friendly.

Dear Allan, Thank you very much for your fantastic review and for awarding us a perfect 100/100. We’re absolutely delighted to hear that you had such an excellent stay with us. It’s wonderful to know that you enjoyed your Privilege room with sea view and that it stands out as the best room you’ve experienced in Brighton — that is truly high praise. We’re also pleased that you enjoyed the bar and found our location ideal for your visit. Your kind words about our friendly team mean a great deal to us, and I will be sure to share your feedback with them. Thank you again for choosing Mercure Brighton Seafront Hotel. We look forward to welcoming you back in the future. Warm regards, Ioannis Biternas Operations Manager

Customer review rating 2.5/5

Trudy H. Solo - Confirmed reviews ALL

The decor inside my room was hideous. Dominated by a large modern wardrobe thing (no sides or front) featuring a large ironing board. The tea tray, with instant coffee (really!) was in this cupboard and to attach the kettle to a socket meant moving the table and heavy lamp.

Dear Trudy, Thank you for taking the time to share your feedback following your recent stay. I’m very sorry to hear that your room did not meet your expectations and that the interior design and layout left you disappointed. I fully appreciate how frustrating it must have been to find the décor and furniture configuration impractical — particularly the open wardrobe unit, ironing board placement, and the inconvenience of accessing power points for the kettle. Your comments about the tea and coffee offering and the overall usability of the space are noted and entirely understandable. While our building is historic and some rooms feature modern storage solutions designed to maximise space, it’s clear that in your case this did not translate into a comfortable or enjoyable experience. Your feedback will be shared with both our housekeeping and management teams as we continue reviewing room layouts, amenities, and refurbishment priorities. I’m genuinely sorry that your room fell short, especially given how positively you felt about the hotel’s exterior. Thank you for being honest — comments like yours are invaluable in helping us improve. Should you consider staying with us again in the future, we would very much welcome the opportunity to allocate a different room type that better reflects your preferences and expectations. Warm regards, Ioannis Biternas Operations Manager Mercure Brighton Seafront Hotel

Customer review rating 5.0/5

Anne D. Business - Confirmed reviews ALL

Staff attentive and efficient, Food very good, and rooms nice and comforble

Dear Anne, Thank you so much for your wonderful feedback and for awarding us a perfect score of 100/100. We’re absolutely delighted to hear that your stay “ticked all the boxes” during your business visit. It’s fantastic to know that you found our team attentive and efficient, enjoyed the quality of the food, and felt your room was comfortable. Your comments about the smooth, no‑nonsense booking process and seamless arrival are also greatly appreciated. I’m especially pleased to read your kind words about our housekeeping team, and in particular Joseph. Providing thoughtful and attentive support for all our guests is extremely important to us, and it’s wonderful to know that nothing was too much trouble during your stay. I will be sure to personally pass on your praise — it will mean a great deal to him. Thank you again for your recommendation and for choosing Mercure Brighton Seafront Hotel. We very much look forward to welcoming you back in the future. Warm regards, Ioannis Biternas Operations Manager

Other web-users rate our hotel

  • 1,263 reviews 8.4/10 Location
  • 2,462 reviews 6.2/10 Room
  • 2,423 reviews 9.2/10 Service
  • 21 reviews 5.4/10 WiFi
  • 1,054 reviews 5.1/10 Comfort
  • 998 reviews 4.7/10 Cleanliness
  • 947 reviews 8/10 Breakfast
  • 925 reviews 4.7/10 Amenities

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