Mercure Brighton Seafront Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 2,033 reviews

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Mercure Brighton Seafront Hotel - Image 1
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Mercure Brighton Seafront Hotel - Image 3
Mercure Brighton Seafront Hotel - Image 4
149 Kings Road, BN1 2PP BRIGHTON, United Kingdom

Description

Hotel extras

  • Our fantastic restaurant, bar & terrace on the Brighton seafront provides an idyllic backdrop

  • Grade II listed building with original features and newly refurbished bedrooms

  • The Coast View Suite is the ideal backdrop for weddings

  • The famous Bandstand is directly opposite the hotel

Our accommodation(s)

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Hotel location

Mercure Brighton Seafront Hotel

149 Kings Road
BN1 2PP BRIGHTON
United Kingdom

GPS:50.822763, -0.155482

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Coastal Brighton

Coastal is perfect for those looking to escape the bustle of the city, our restaurant on Brighton seafront allows you to indulge in fine selected dishes from our brunch & dinner menu, plus a range of exclusive local wines and Brighton-inspired cocktails.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  2,033 reviews

TripAdvisor Rating  3.7/5  789 reviews

Nice but staff are better.

TripAdvisor rating 4.0/5

Ginge A TripAdvisor review

Fantastic staff. Some rooms are tired we ended up in a stunning sea view room thanks to the FOH manager Marianna, the hotel entrance is stylish and welcoming. The Bar is small and cosy, the restaurant is very small when you consider the size of the hotel so can be busy. Parking is tight but available. The staff make this place. Special shout out to Flo and Kate on reception but everyone is great. Mercure Hotels you need to address some of the other areas in this hotel. Your staff outshine your hotel.

Customer review rating 4.5/5

Anna V. M. Business - Confirmed reviews ALL

Lovely hotel. Clean and comfortable. Friendly and helpful staff. Convenient parking - but it is expensive.

Dear Anna V., Thank you very much for taking the time to share your lovely feedback and for rating your stay so highly. We’re delighted to hear that you enjoyed our perfect seafront location and found the hotel clean, comfortable, and welcoming. It’s especially pleasing to know that our team were friendly and helpful throughout your stay — your kind words will be greatly appreciated by everyone. We’re also glad that the convenience of our on‑site parking was useful for you, and we do understand your comments regarding the cost. Your feedback is valuable and has been noted as part of our ongoing review of guest services. Thank you again for choosing to stay with us. We hope to have the pleasure of welcoming you back to the Mercure Brighton Seafront Hotel in the future. Warm regards, Ioannis Biternas Operations Manager Mercure Brighton Seafront Hotel

Customer review rating 2.0/5

Lorraine J. Friends - Confirmed reviews ALL

The hotel is far too hot in the rooms and corridors. Breakfast was an absolute circus with people wait in around for breakfast items. No patties at all. Table not cleaned from previous guest.

Dear Lorraine, Thank you very much for taking the time to share your feedback following your recent stay with us. While I’m pleased to hear that you appreciated our excellent location and found our staff helpful, I’m truly sorry that other aspects of your visit did not meet your expectations. I apologise that the condition of the room felt tired and in need of redecoration. Your comments have been noted and are shared with our management and maintenance teams as part of our ongoing review of room upgrades. I’m also sorry to hear that the temperature in the room was uncomfortably warm — this is certainly not the level of comfort we aim to provide, and your feedback will help us address this going forward. I’m especially disappointed to read about your breakfast experience. A busy breakfast service should never feel chaotic, and I sincerely apologise that items were missing and that we did not cater adequately for the number of guests staying at the hotel. This has been raised with the food and beverage team for immediate review to ensure better planning, replenishment, and guest flow during peak periods. Thank you again for your honest feedback. While I regret that your stay was not as enjoyable as it should have been, your comments are invaluable in helping us improve. I do hope we will have the opportunity to welcome you back in the future and provide a much more comfortable and positive experience. Warm regards, Ioannis Biternas Operations Manager Mercure Brighton Seafront Hotel

Customer review rating 4.5/5

Ian S. Couples - Confirmed reviews ALL

Friendly, helpful staff. Interesting lobby.

Dear Ian, Thank you very much for taking the time to share your feedback and for awarding us such a high score. We’re delighted to hear that you enjoyed our seafront location and found it so convenient for exploring everything you wished to see during your two‑night stay. It’s lovely to know that our team were friendly and helpful throughout your visit, and that you enjoyed the character of our lobby — it’s always nice to hear when guests appreciate the charm of the building. Thank you again for choosing to stay with us. We hope to have the pleasure of welcoming you back to the Mercure Brighton Seafront Hotel in the future. Warm regards, Ioannis Biternas Operations Manager Mercure Brighton Seafront Hotel

Customer review rating 3.5/5

Francesca D. Couples - Confirmed reviews ALL

This was a nice hotel. The bed was comfortable and the bedroom was clean. The lobby was very beautifully decorated, the staff was very welcoming and friendly. The bar was lovely and a nice place to have a drink. The location was nice and easy walking distance to the town. Across the road was a lovely cafe ‘The Meeting Place Kitchen’ where we had a delicious breakfast. Our room was nice but there was not a lot of storage to put your clothes anywhere so we ended up having to put them on the floor. As we had an inland room and you had a door that faced out onto a courtyard/other rooms we of course had to keep the curtains closed which meant the room being quite dark a lot of the time. You can also hear a lot of noise from other guests with people slamming doors. It was a nice two night stay for what we paid but we have had a nicer stay in other hotels.

Dear Francesca, Thank you very much for taking the time to share such detailed and balanced feedback following your recent stay with us. We truly appreciate your honesty, as it helps us better understand what we’re doing well and where we can improve. We’re pleased to hear that you found the bed comfortable, the room clean, and that you enjoyed the beautifully decorated lobby, welcoming staff, and relaxed atmosphere of the bar. It’s also great to know that our location worked well for you and allowed easy access to the town. I’m sorry, however, that aspects of the room layout impacted your comfort. Limited storage, reduced natural light due to the courtyard-facing room, and noise from other guests are all valid concerns. As a historic building, our room layouts do vary, but this should never detract from a comfortable stay. Your comments have been shared with the team and are valuable as we continue to review room configuration, soundproofing, and guest guidance on room selection. I do appreciate your fair assessment that the stay represented good value, even if you’ve experienced nicer stays elsewhere, and I’m grateful you chose to share this with us. We would love the opportunity to welcome you back in the future and, where possible, help select a room that better suits your preferences. Thank you again for your feedback. Warm regards, Ioannis Biternas Operations Manager Mercure Brighton Seafront Hotel

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Other web-users rate our hotel

  • 1,273 reviews 8.3/10 Location
  • 2,469 reviews 6.2/10 Room
  • 2,422 reviews 9.2/10 Service
  • 20 reviews 4/10 WiFi
  • 1,054 reviews 5/10 Comfort
  • 991 reviews 4.5/10 Cleanliness
  • 930 reviews 8/10 Breakfast
  • 919 reviews 4.8/10 Amenities

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