Mercure Brighton Seafront Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 2,131 reviews

Mercure Brighton Seafront Hotel - Image 1
Mercure Brighton Seafront Hotel - Image 2
Mercure Brighton Seafront Hotel - Image 3
Mercure Brighton Seafront Hotel - Image 4

Description

Hotel extras

  • Opposite Brighton beach, sea-view rooms available, coastal bar & terrace dining year-round

  • Our fantastic restaurant, bar & terrace on the Brighton seafront provides an idyllic backdrop

  • Grade II listed building with original features and newly refurbished bedrooms

  • The Coast View Suite is the ideal backdrop for weddings & events alike

  • Brighton's famous Bandstand is directly opposite the hotel

Our accommodation(s)

Book this hotel
Room 1

Classic bedroom with 1 double bed and Inland View, flat-screen TV, en suite bathroom, complimentary high speed WiFi, hairdryer and tea/coffee making facilities. Sleeps 2 adults.

Max. number of persons
2
Area
From 11 / 118 sq ft

Bedding

Double bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Double Glazing
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 11 / 118 sq ft
  • Bedding 1 x Double bed(s)

Classic room with 2 single beds and Inland View, flat screen TV, en suite bathroom, complimentary high speed WiFi, en suite bathroom, hairdryer and tea/coffee making facilities. Sleeps 2 adults.

Max. number of persons
2
Area
From 14 / 150 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Double Glazing
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Safe large enough to accommodate a laptop

Classic family room for 2 adults and 1 child and Inland View, flat-screen TV, en suite bathroom, complimentary high speed WiFi, hairdryer and tea/coffee making facilities. Sleeps 2 adults and 1 child.

Max. number of persons
3
Area
From 12 / 129 sq ft

Bedding

Double bed(s) x1

Single bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Double Glazing
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Safe large enough to accommodate a laptop

Upgraded bedroom with flat-screen TV, complimentary high speed WiFi, Nespresso coffee machine, robe and slippers. Sleeps 2 adults.

Max. number of persons
2

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Double Glazing
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Safe large enough to accommodate a laptop

Upgraded bedroom with sea view, flat-screen TV, complimentary high speed WiFi, Nespresso coffee machine, robe and slippers. Sleeps 2 adults.

  • Views:

    Ocean/Sea view

Max. number of persons
2
Area
From 13 / 139 sq ft

Bedding

Double bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Double Glazing
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Safe large enough to accommodate a laptop

Upgraded bedroom with sea views and balcony, flat-screen TV, complimentary high speed WiFi, Nespresso coffee machine, robes and slippers. Sleeps up to 2 adults.

  • Views:

    Ocean/Sea view

Max. number of persons
2

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Double Glazing
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Safe large enough to accommodate a laptop

As the hotel is a listed building, please contact the hotel directly for full accessibility details. Accessible rooms include wheelchair turning space, walk-in showers, grab rails, and adapted furniture. Audible and visual alarms are available on request.

Max. number of persons
2
Area
From 12 / 129 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Double Glazing
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Safe large enough to accommodate a laptop

Upgraded Junior Suite with 1 kingsize bed, sea views and balcony, Flat-screen TV, complimentary high speed Wifi, en suite bathroom, hairdryer and Nespresso coffee machine, robe and slippers. Sleeps 2 adults.

Max. number of persons
2

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Double Glazing
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Safe large enough to accommodate a laptop

Hotel location

Mercure Brighton Seafront Hotel

149 Kings Road
BN1 2PP BRIGHTON
United Kingdom

GPS:50.822763, -0.155482

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 123 rooms
  • 3 rooms for people with reduced mobility
  • 116 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Desk equipment available

  • Plugs and converters available on desks
  • Umbrellas

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet

Business

6 Meeting rooms

  • On site
  • Outdoor parking
  • Private
  • Max Limited Height: 1.8 m / 5.906 ft
  • Parking pricing: 32.59 28 GBP

COASTAL BRIGHTON

Coastal is perfect for those looking to escape the city bustle, our restaurant on Brighton seafront allows you to indulge in fine selected dishes from our brunch and dinner menu, plus a range of exclusive local wines and Brighton-inspired cocktails.

Cooking style
Bistro
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Exceptional View

Coastal is perfect for those looking to escape the city bustle, our restaurant on Brighton seafront allows you to indulge in fine selected dishes from our brunch and dinner menu, plus a range of exclusive local wines and Brighton-inspired cocktails.

Unwind in the Coastal Bar & Terrace, offering sea views and a relaxed atmosphere. Enjoy expertly crafted cocktails, light bites, and a selection of wines, beers, gins, and afternoon tea with fizz..

A hot and cold buffet breakfast is available throughout your stay. This can be included at the time of booking or added on the day for £17.95* per person Breakfast is served Mon-Fri 7am-10am Sat & Sun 7am- 10:30am *Special offers may be available

Celebrate your special day amid original Victorian splendor at the majestic Mecure Brighton Seafront hotel, in our ballroom which holds up to 120 guests. Marry with sweeping seafront views and pose for photos by the hotel's sweeping staircase.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,131 reviews

Customer review rating 5.0/5

Emma C. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Jane S. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Wilczek T. Friends - Confirmed reviews ALL

Customer review rating 4.5/5

Steve J. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Stephanie A. Friends - Confirmed reviews ALL

Customer review rating 4.5/5

Steve J. Couples - Confirmed reviews ALL

Hello… we stayed in room 109 and had a delightful 5 nights at your hotel. The room was a bit dated and tired but comfortable. I would suggest the addition of some small shelving or a small vanity for the bathroom as there is really no place your toiletries and such. Being above the lobby… the noise was sometimes considerable and mostly in the morning during the busy checkout and may be worth posting some signs identifying the area as a quiet zone. The staff were amazing and very helpful. We dined in both the pub and restaurant and found the food and service very good. I was hoping to be able to charge to our room for food/bev and that seemed to be an unnecessary challenge. You can be proud of your staff and venue. We will be back for a future stay! Steve

Customer review rating 4.5/5

Stephanie A. Friends - Confirmed reviews ALL

The hotel is in a good situation on the seafront. The public areas are beautifully decorated with quirky pictures. The bedroom was clean and had everything I needed but was basic. Every member of staff was polite, helpful and friendly, the receptionist, random staff in the corridor and the restaurant and bar staff. Only negative was the fixed shower but i guess that is personal preference.

Customer review rating 5.0/5

Denise S. Families - Confirmed reviews ALL

Had a wonderfully relaxing stay. Comfortable surroundings,quiet peacefull atmosphere. A very Happy helpfull staff.

Customer review rating 4.0/5

Tracy A. Couples - Confirmed reviews ALL

We arrived early but our room was not ready so we went to the bar for a drink. I had a coke and as I went to take a sip the whole bottom of the glass fell off and the coke saturated me. The hotel were very accommodating and provided me with a room to change and wash. Offered us drinks and were genuinely apologetic, they couldn't do enough for us. The room was lovely with a balcony and views across the sea. It had tea and coffee facilities. The toiletries supplied were also very lovely. Overall a great stay apart from the initial miss hap. There is also parking available. I would definitely stay here again.

Customer review rating 2.5/5

Ge D. Couples - Confirmed reviews ALL

Room ok, noisy from the corridor , standing in the shower when tall is an adventure as space is limited due to a bar right in front of you on eye height . Airco in this room was broken , so we opened the window but street noise is loud . Basic breakfast but good quality . Hotel could do with a make over as it feels tired

Customer review rating 1.5/5

Paul M. Couples - Confirmed reviews ALL

Checked in < not the room we expected.. manager did move us.. the next day.. when wee got into room.. even though being told it was ready.. we had to hoover the floor and wipe bathroom floor as dirty

Customer review rating 3.5/5

Neil S. Friends - Confirmed reviews ALL

Room could have been cleaner, main part of the hotel is nice but the rest is looking tired. The car park is tiny and VERY cramped!

Customer review rating 4.5/5

Zoe L. Families - Confirmed reviews ALL

The two things what could be approved in the disabled bedroom,1 the shower curtain was mouldy and difficult to shut. 2 the shower controls where very confusing,too complicated for people in wheelchairs.

Customer review rating 3.0/5

Jane S. Solo - Confirmed reviews ALL

The hotel is a great location, but the room was tired, flaky paint, dirty carpet, marks on the bed linen and quite dusty. Loved the look of the lobby area but again when looking closer, the furniture and carpets are worn and tired looking

Customer review rating 5.0/5

Lindsey B. Couples - Confirmed reviews ALL

A beautiful hotel in a great location, within 20 min walk of Brighton centre. A huge selection of bars and eateries along the sea front. We booked a sea view privilege room which was very comfortable with great facilities!

Customer review rating 0.5/5

Iseabail M. Couples - Confirmed reviews ALL

The staff where wonderful, pleasant and helpful. However the Mews rooms are awful. We where put in a room with a significant crack in the sink and large pitting in the glaze, damage to the tap, rust on bathroom fittings , extremely poor water pressure making showering hard, and stains on the carpet and generally poorly maintained. Told staff and where moved, they said they'd move out luggage if we packed it, a confusion on their end put us in a room briefly with large cracks in the toilets glaze, a stained carpet and generally poorly maintained, etc. It took some time to sort out where our luggage was we found we where in a different room again. When finally in the actual room with our luggage, the room was still generally dirty and badly maintained, a large obvious burn from an iron on the carpet in the middle of the floor, gum trodden into the carpet and general dirt and stains, grime rings in the sink and toilet, the room smelt (all of them did faintly, as did the towels of must) but this was badly of old cigarettes and must (particularly when the AC was on for it's first few minutes), the AC when first started often dripped and poured drops on the TV. The public spaces in the Mews are horribly maintained and dirty with significant wear and damage and odd smells. At this point, after seeing three rooms we gave up entirely on getting a room that was clean or serviceable and have written off the cost and resolved to never visit again. At the cost point this is frankly unacceptable, especially for "premium" rooms in the non-sea view area. This quality of care is what I'd expect from a B&B or hostel that cost about a quarter or less and didn't market as a premium brand. The staff where great, but management clearly do not care for the expensive non-sea view rooms, especially the Mews. When paying so much for a room, I expect a lot more in terms of maintenance and care of the space, if I thought I could have gotten a refund I'd have checked out and gone to the Ibis in town for significantly less money and better quality and maintenance. For a supposedly premium brand in the Accor group and premium costings, this is a truly awful hotel if you're in the Mews.

Customer review rating 4.0/5

Stephen D. Business - Confirmed reviews ALL

Very friendly staff breakfast was great was very clean and tidy a bit tired looking in places

Customer review rating 1.0/5

Natalie G. Solo - Confirmed reviews ALL

Stayed in room 110 (supposedly a ‘superior room’. Bitten 4 times overnight, pulled back sheets and there were 7-8 unidentified pieces/ items on the mattress. Google Lens suggested one was a mite/tick/bedbug. Reported to hotel reception the following morning (could not sleep after 4am) and pics shown. They said they would arrange a deep clean and I left the hotel assuming this would be done. Got woken up at 0655 the following morning saying that pest control were here to take a look. I had assumed that this would have been taken care of before allowing me to sleep in the bed for another night! Said it was not ok for them to come up at 0655 and they would come back later. Went down to hotel reception that morning and let them know that I would be out between 1000 and 1400, and asked what the rules were if the room was sprayed (ie no return within xx hours etc). They said they would check. Also advised them that the drain in the bath had been ‘gurgling’ all night and when I had a shower it did not drain properly (standing in about 20cm of water). Said I thought there was an issue with the drains and reception said they would get maintenance to take a look as well. Returned later that day, and reception advised that pest control had been round and found no traces of bedbugs. This is good news, but doesn’t explain the bites, and even if this was something else, if the mattress had been cleaned between stays then these items should not be on there. Surely mattress protectors should be in place as well? Anyway, the saga continues. Had a shower the following morning (bath drain still gurgling all night), and not only did the water not drain away, but some kind of matter was coming back up through the plug hole. I don’t know if this was excrement/ scale/ whatever, but it was disgusting. Pictures and video shown to reception when I checked out that morning. Overall, despite a wonderful view and nice communal areas, the room was seriously disappointing. Carpets are gross and need a good deep clean (I don’t want to think what some of the stains were) and the mattress and shower/bath issue were gross. I could have been half as much and stayed in a B&B with a better experience. You really need to do better. If you want to follow up, I have all images and videos.

Customer review rating 3.0/5

Christopher P. Couples - Confirmed reviews ALL

My first surprise was that I had to pay £24 for parking. I asssumed as parking was available it was free. £24 is the most I have ever paid in a hotel. I thought the hotel was meant to be 4* but it was no more than 3 at most. The reception was functional. The hotel is old and has lots of level changes. I tripped on one of the level changes. The hazard tape was worn & it blends in with the worn carpet. The room was OK but small. The shower was hot & fast flowing. The breakfast had a good choice and was OK. It would have been good if the cooked food had been hot. I though Mercure was meant to be a good chain but based on this experience I doubt I would choose them again.

Customer review rating 0.5/5

Philip K. Couples - Confirmed reviews ALL

Poor stay, as a good member there was no welcome and the use of points I had for the privilege room was a waste. It was dirty with things in the bin and hair in the bathroom it was missing tea and coffee from the room and the coffee machine and kettle had water in. It looked as though the bed linen had been changed and the towels refreshed but everything else was from the previous user.

Customer review rating 4.0/5

Barry C. Friends - Confirmed reviews ALL

The hotel was perfectly situated being on the seafront and within easy walking distance from anything really. This was a pleasure trip for me and my 4 friends and we found the staff very welcoming and attentive.

Customer review rating 3.5/5

Katherine M. Couples - Confirmed reviews ALL

Good location but bit tired in places

Dear Katherine M., We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ioannis , Operations Manager Mercure Brighton Seafront Hotel

Customer review rating 4.5/5

Mr &. M. G. Couples - Confirmed reviews ALL

Very clean, very professional staff

Dear Mr &. M. G., We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ioannis , Operations Manager Mercure Brighton Seafront Hotel

Customer review rating 2.5/5

Ciaran O. Couples - Confirmed reviews ALL

The location, staff (in particular), & amenities were excellent. If our room wasn't so small I would have spent more time at the hotel.

Dear Ciaran, Thank you for taking the time to share your feedback following your stay with us. While I am delighted to read that you enjoyed our seafront location, facilities, and especially the excellent service provided by our team, I am sorry that the room allocated to you did not meet your expectations and differed from what you anticipated when making your booking. We understand how disappointing it can be when accommodation does not match your expectations, particularly when room size has such an impact on your overall comfort and enjoyment of the hotel. Your comments have been noted, and we will review the information provided through third-party booking channels to help ensure that room descriptions are as clear and accurate as possible. Thank you also for your kind words about our staff. It is wonderful to know that the team made a positive impression during your stay, and I will be sure to share your compliments with them. We appreciate your feedback and hope that we may have the opportunity to welcome you back in the future and provide you with a more enjoyable experience. Kind regards, Ioannis Biternas Operations Manager Mercure Brighton Seafront Hotel

Other web-users rate our hotel

  • 1,317 reviews 8.4/10 Location
  • 2,514 reviews 5.9/10 Room
  • 2,365 reviews 8.9/10 Service
  • 15 reviews 4/10 WiFi
  • 1,127 reviews 5/10 Comfort
  • 978 reviews 7.9/10 Breakfast
  • 962 reviews 4.2/10 Cleanliness
  • 936 reviews 4.8/10 Amenities

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