ibis Coventry Centre Hotel 3 stars

My partners only complaint was a lack of enough towels and the ones we had weren't exactly bath size but all else was fine, the location was where we needed, the covid takeaway breakfasts were good, room was lovely (although the remote control for TV decided to die)

A good base for a quick trip to Coventry. Very friendly staff and a good breakfast the following morning.

Outstanding. The receptionist was brilliant, so helpful and pleasant. The room service staff were also great. I will not be staying anywhere else the next time I'm in Coventry. Thanks a million!

will use this hotel again when in coventry

Another good stay with pleasant staff, only downside was the checkout

My stay was comfortable, hotel was quiet, room was clean, staff absolutely lovely and helpful. Nice bathroom but no loo brush.

Clean rooms, excellent service and helpful dtaff

Very easy check in and stay , felt very safe , was made to feel very welcome and nothing too much trouble

This Ibis hotel have been handling the COVID restrictions really well - food & drink menu options are delivered to your room really promptly

The staff rte lovely the room was nice. Bathroom floor a bit slippery from cleaning

• When I first entered my room, the security latch was completely hanging off, this was concerning as it meant the window could open completely and seeing as I was on the first floor it would be quite easy to access my room if someone wanted to break in. This meant that I had to change rooms. • They did take into account my lactose intolerance however at the bottom of the bag was a cheese toastie which had no indication on it as to whether it was lactose free or not. On top of this the bread of the toastie was almost disintegrating with how soggy it was. • I almost slipped a few times on the bathroom floor as the flooring offered no grip whatsoever(even when there was no water present on the floor). • There was no hand soap in the bathroom or in the room in itself. I found this quite frustrating you would of thought that in a global pandemic they might have provided this to their guests, this meant I had to go out and buy some.

The friendliest team I have ever seen around the reception. Every time i walked passed or phoned down it was as if seeing me was the highlight of their day and making my stay enjoyable was all they wanted to achieve.

I was very happy staff very nice and made me feel very welcome. Very nice hotel thank you to all your staff

Stayed at ibis Coventry centre for a Graduation ceremony at Warwick University. Modernly designed, well -located, providing customers with great facilities for a pleasant stay as well as serving tasty breakfast with plenty of options to choose from. But beyond all - exceptional customer service as when the guest is treated with respect, smile and extra attention, always making sure to respond to all the requests promptly and professionally as to the highest standards of customer service. Really enjoyed this stay especially on the day that was very memorable to me. Huge thanks to all the team of the hotel, especially to front desk team members Diana, Beatriz, Codruta and Marcin who made this stay very special!

The staff at this hotel, without exception, were amazing. They couldn't do enough for us and went over and above to assist - just fantastic and certainly made our stay enjoyable. The only complaint I have is that the lighting in the rooms is very dim. It was difficult to read, find things in suitcase and put on makeup. Rooms need to have better lighting.