Mercure Tunbridge Wells Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 941 reviews

Mercure Tunbridge Wells Hotel - Image 1
Mercure Tunbridge Wells Hotel - Image 2
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Mercure Tunbridge Wells Hotel - Image 4

Description

Hotel extras

  • 8 fully-equipped meeting rooms for up to 130 guests

  • 18th Century Georgian oast house with original features

  • Nearby landmarks include Tunbridge Wells and Hever Castle

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Mercure Tunbridge Wells Hotel

8 Tonbridge Road, Pembury
TN2 4QL TUNBRIDGE WELLS
United Kingdom

GPS:51.146079, 0.311925

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE MALLOWS

Non contractual photo

The Arts Restaurant offers traditional and internationally inspired cuisine, delicious desserts and a selection of fine wines to compliment your meal. You will find individually styled surroundings which offer a relaxed atmosphere.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  941 reviews

TripAdvisor Rating  3.6/5  1,758 reviews

Dining at mecure tunbridge wells restaurant

TripAdvisor rating 5.0/5

Matthew W TripAdvisor review

Best customer service ever

TripAdvisor rating 5.0/5

V1638XYdannyc TripAdvisor review

Solo traveller....

TripAdvisor rating 4.0/5

Sunshine63739430803 TripAdvisor review

Dear Sunshine63739430803, Thank you for sharing your experience with us. We’re pleased to hear that your stay has been off to a great start, with a smooth check-in and friendly service from our front desk and bar team. It’s especially wonderful to know that Tim has made such a positive impression with his attentive and welcoming service. We’ll be sure to pass along your kind words to him. We hope you enjoy your dinner and the rest of your stay with us. Should you need anything, our team is always happy to assist. Kind regards John Mitchell Operations Manager

Lovely hotel

TripAdvisor rating 5.0/5

laffan11 TripAdvisor review

laffan11, Thank you for taking the time to share your kind review. We're delighted to hear that you had a lovely time at Mercure Tunbridge Wells while meeting up with your friend. It’s great to know you enjoyed the friendly atmosphere, delicious food, and well-served beer. A special thank you for mentioning Tim, he’ll be pleased to receive your recognition for his attentive service. We look forward to welcoming you back again soon for another enjoyable visit. Kind regards John Mitchell Operations Manager

A great stay,friendly.

Customer review rating 4.5/5

Helen W. Solo - Confirmed reviews ALL

Dear Helen Thank you for taking the time to share your feedback. First and foremost, we’re truly sorry for the circumstances of your visit and extend our deepest condolences. We’re pleased to hear that you found your room to be warm, comfortable, and well-appointed—it’s always our goal to provide a welcoming environment for our guests. However, we appreciate your comments regarding the bar service and will certainly review our staffing to ensure a more seamless experience for our guests in the future. Your kind words about the rest of your stay mean a lot to us, and we’re grateful that, despite the occasion, you had a positive experience overall. If you ever find yourself visiting again, we would love to welcome you back under happier circumstances. Best regards,

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Other web-users rate our hotel

  • 347 reviews 8.8/10 Location
  • 1,146 reviews 6.4/10 Room
  • 1,225 reviews 8.8/10 Service
  • 10 reviews 3.6/10 WiFi
  • 508 reviews 6.3/10 Cleanliness
  • 448 reviews 8.1/10 Breakfast
  • 294 reviews 5.1/10 Vibe
  • 244 reviews 4.4/10 Amenities

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