Mercure Tunbridge Wells Hotel 4 stars

Name: Mercure Tunbridge Wells | 4 Star Hotel - ALL
Address: 8 Tonbridge Road, Pembury, TUNBRIDGE WELLS, TN2 4QL, GB
Telephone: +441892628298
Rating: 4.2

Customer review rating (ALL Rating) 4.2/5 941 reviews

Best price
guarantee

30 30 photos

8 Tonbridge Road, Pembury, TN2 4QL TUNBRIDGE WELLS, United Kingdom

Mercure Tunbridge Wells Hotel

Hotel for travellers looking for local and authentic experiences

The 4-star Tunbridge Wells hotel boasts 84 contemporary guest rooms inside a beautiful 18th century Georgian oast house. Set in a tranquil corner of Kent and conveniently located close to Tunbridge Wells, Hever Castle and the breath-taking Kent countryside, this hotel is ideal for business or leisure trips. After a busy day guests can relax in the impressive gardens or enjoy refreshments in the hotel bar.

The hotel boasts eight meeting rooms which can accommodate up to 130 guests, great for conferences and business events. The light, airy rooms can also be transformed into a beautiful wedding ceremony or reception venue. Guests are invited to dine in The Mallows restaurant, where they can enjoy an internationally inspired meal in a modern and relaxed environment. Those looking to wind down further can take a drink from the impressive selection in the Oast Bar.

The hotel is just 2 miles (3 km) from Highbrooms railway station and the centre of spa town Royal Tunbridge Wells. Hever Castle and the Kent countryside are yours to discover. We are accepting Christmas Dining & Party bookings! Get in touch to learn more.

Welcome to Mercure Tunbridge Wells! Our team is dedicated to making your stay as comfortable as possible. We hope you enjoy exploring all Tunbridge Wells and Kent have to offer. Please let us know if we can do anything to enhance your experience.

Fraser Johnston, Hotel Manager

Hotel extras

8 fully-equipped meeting rooms for up to 130 guests
18th Century Georgian oast house with original features
Nearby landmarks include Tunbridge Wells and Hever Castle

Our accommodation(s)

Room

Classic room with 1 double bed

2 pers. max

Bedding 1 x Double bed(s)

From NaN € NaN GBP Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Classic room with 2 single beds

2 pers. max

Bedding 2 x Single bed(s)

From NaN € NaN GBP Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Classic family room for 2 adults and 1 child

3 pers. max

Bedding 1 x Double bed(s) and 1 x Single bed(s)

From NaN € NaN GBP Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Privilege room with 1 double bed

2 pers. max

Bedding 1 x Double bed(s)

From NaN € NaN GBP Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Superior room with 1 double bed

2 pers. max

Bedding 1 x Double bed(s)

From NaN € NaN GBP Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Classic accessible room with 2 single beds

2 pers. max

Bedding 2 x Single bed(s)
Accessible room

From NaN € NaN GBP Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Classic accessible room with 2 single beds

2 pers. max

Bedding 2 x Single bed(s)
Accessible room

From NaN € NaN GBP Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Hotel location

Mercure Tunbridge Wells Hotel

8 Tonbridge Road, Pembury
TN2 4QL TUNBRIDGE WELLS
United Kingdom

GPS:51.146079, 0.311925

+44 1892 628298

+44 161 388 0915

HIGHBROMS STATION

Railway station

Access: 4.83 km / 3 mi 4 min drive

HOP FARM

Tourist attraction

Access: 4.83 km / 3 mi

HEVER CASTLE

Tourist attraction

Access: 14.48 km / 9 mi

LEEDS CASTLE

Tourist attraction

Access: 32.19 km / 20 mi

Hotel services

Check-in from 03:00 PM - Check out up to 11:00 AM

On site

Car park
Restaurant
Wheelchair accessible
Wi-Fi
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

THE MALLOWS

Non contractual photo

The Arts Restaurant offers traditional and internationally inspired cuisine, delicious desserts and a selection of fine wines to compliment your meal. You will find individually styled surroundings which offer a relaxed atmosphere.

Meetings & Events

Number of Meeting Room: 8
Surface of the largest room: 140 m² / 1506.946 sq ft
Maximum seats capacity: 180
Maximum capacity for banquets: 130

Find out more

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5 941 reviews

TripAdvisor Rating 3.6/5 1,758 reviews

Dining at mecure tunbridge wells restaurant

Matthew W 3/23/2025 TripAdvisor review

Best customer service ever

V1638XYdannyc 3/22/2025 TripAdvisor review

Solo traveller....

Sunshine63739430803 3/17/2025 TripAdvisor review

Dear Sunshine63739430803, Thank you for sharing your experience with us. We’re pleased to hear that your stay has been off to a great start, with a smooth check-in and friendly service from our front desk and bar team. It’s especially wonderful to know that Tim has made such a positive impression with his attentive and welcoming service. We’ll be sure to pass along your kind words to him. We hope you enjoy your dinner and the rest of your stay with us. Should you need anything, our team is always happy to assist. Kind regards John Mitchell Operations Manager

Lovely hotel

laffan11 3/17/2025 TripAdvisor review

laffan11, Thank you for taking the time to share your kind review. We're delighted to hear that you had a lovely time at Mercure Tunbridge Wells while meeting up with your friend. It’s great to know you enjoyed the friendly atmosphere, delicious food, and well-served beer. A special thank you for mentioning Tim, he’ll be pleased to receive your recognition for his attentive service. We look forward to welcoming you back again soon for another enjoyable visit. Kind regards John Mitchell Operations Manager

A great stay,friendly.

Helen W. Solo - 3/16/2025 Confirmed reviews ALL

I was sadly staying in order to attend a funeral The hotel was was warm on arrival, great as it was quite cold outside, my room was immaculate, with tea coffee facilities even a couple of biscuits and chocolate mints on the bed. I went down stairs to get a drink, there was nobody there, I had to ask reception to get someone, this happened both days, I feel if the bar is open someone should be there, this is my only negative point. Everything else was really good.

Dear Helen Thank you for taking the time to share your feedback. First and foremost, we’re truly sorry for the circumstances of your visit and extend our deepest condolences. We’re pleased to hear that you found your room to be warm, comfortable, and well-appointed—it’s always our goal to provide a welcoming environment for our guests. However, we appreciate your comments regarding the bar service and will certainly review our staffing to ensure a more seamless experience for our guests in the future. Your kind words about the rest of your stay mean a lot to us, and we’re grateful that, despite the occasion, you had a positive experience overall. If you ever find yourself visiting again, we would love to welcome you back under happier circumstances. Best regards,

In partnership with TripAdvisor

Web-users rating

Other web-users rate our hotel

347 reviews 8.8/10 Location
1,146 reviews 6.4/10 Room
1,225 reviews 8.8/10 Service
10 reviews 3.6/10 WiFi
508 reviews 6.3/10 Cleanliness
448 reviews 8.1/10 Breakfast
294 reviews 5.1/10 Vibe
244 reviews 4.4/10 Amenities

51 reviews 8.2/10 Location
262 reviews 6.9/10 Room
296 reviews 8.9/10 Service
111 reviews 7.9/10 Breakfast
111 reviews 7.1/10 Cleanliness
63 reviews 5.5/10 Vibe
32 reviews 4.3/10 Amenities
26 reviews 0.6/10 Pool

21 reviews 8.9/10 Location
99 reviews 5.7/10 Room
106 reviews 8.7/10 Service
48 reviews 6.2/10 Cleanliness
42 reviews 8.2/10 Breakfast
19 reviews 4.1/10 Amenities
19 reviews 3.9/10 Vibe
12 reviews 5.8/10 Bar

11 reviews 9/10 Location
59 reviews 6.6/10 Room
55 reviews 8.9/10 Service
25 reviews 6.6/10 Cleanliness
13 reviews 4.4/10 Vibe
12 reviews 8.2/10 Breakfast
9 reviews 4.2/10 Amenities

23 reviews 5.9/10 Room
25 reviews 9.1/10 Service
12 reviews 6.1/10 Cleanliness
8 reviews 8.1/10 Breakfast
7 reviews 4.6/10 Amenities

Free: become a member

When making a booking at this hotel:

I earn Status & Rewards points
I can use my Rewards points
I benefit from advantages
I can take advantage of the Members' rate
I can take advantage of the Members' rate

Our other establishments nearby

Mercure Dartford Brands Hatch Hotel & Spa 4 stars

Customer review rating (ALL Rating) 3.7/5 (438 reviews)

At 24.016 km

See the hotel

Mercure Maidstone Great Danes Hotel 4 stars

Customer review rating (ALL Rating) 3.9/5 (671 reviews)

At 24.661 km

See the hotel

Sofitel London Gatwick 4 stars

Customer review rating (ALL Rating) 4.5/5 (8916 reviews)

At 34.132 km

See the hotel

ibis Styles London Gatwick Airport 3.5 stars

Customer review rating (ALL Rating) 4.4/5 (110 reviews)

At 34.727 km

See the hotel

ibis London Thurrock M25 3 stars

Customer review rating (ALL Rating) 4.2/5 (720 reviews)

At 36.971 km

See the hotel

Mercure Thurrock Stifford Hall 3 stars

At 39.537 km

See the hotel

ibis London Sutton Point 3 stars

Customer review rating (ALL Rating) 4.4/5 (643 reviews)

At 42.316 km

See the hotel

Aparthotel Adagio London Sutton Point 4 stars

Customer review rating (ALL Rating) 4.5/5 (268 reviews)

At 42.32 km

See the hotel

All our hotels in Tunbridge Wells

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.