Description
Hotel extras
-
8 fully-equipped meeting rooms for up to 130 guests
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18th Century Georgian oast house with original features
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Nearby landmarks include Tunbridge Wells and Hever Castle
Our accommodation(s)
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Room
Classic room with 1 double bed
- 2 pers. max
- Bedding 1 x Double bed(s)
Room
Classic room with 2 single beds
- 2 pers. max
- Bedding 2 x Single bed(s)
Room
Classic family room for 2 adults and 1 child
- 3 pers. max
- Bedding 1 x Double bed(s) and 1 x Single bed(s)
Room
Privilege room with 1 double bed
- 2 pers. max
- Bedding 1 x Double bed(s)
Room
Superior room with 1 double bed
- 2 pers. max
- Bedding 1 x Double bed(s)
Room
Classic accessible room with 2 single beds
- 2 pers. max
- Bedding 2 x Single bed(s)
- Accessible room
Room
Classic accessible room with 2 single beds
- 2 pers. max
- Bedding 2 x Single bed(s)
- Accessible room
Hotel location
Mercure Tunbridge Wells Hotel
8 Tonbridge Road, Pembury
TN2 4QL TUNBRIDGE WELLS
United Kingdom
GPS:51.146079, 0.311925
Access and transport
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HIGHBROMS STATION
Railway station
Access: 4.83 km / 3 mi 4 min drive
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HOP FARM
Tourist attraction
Access: 4.83 km / 3 mi
HEVER CASTLE
Tourist attraction
Access: 14.48 km / 9 mi
LEEDS CASTLE
Tourist attraction
Access: 32.19 km / 20 mi
Hotel services
Check-in from - Check out up to
- Car park
- Restaurant
- Wheelchair accessible
- Wi-Fi
- Breakfast
- Bar
- Meeting rooms
- 100% Non Smoking Property
- Room service
THE MALLOWS
Non contractual photo
The Arts Restaurant offers traditional and internationally inspired cuisine, delicious desserts and a selection of fine wines to compliment your meal. You will find individually styled surroundings which offer a relaxed atmosphere.
THE OAST BAR
Non contractual photo
After a hard day what better to help you wind down than enjoying your favorite tipple in the comfortable surroundings in our friendly Oast Bar.
Breakfast
Non contractual photo
Breakfast served 06:30 - 09:30 Monday to Friday, 07:00 - 10:00 Saturday and 07:30 - 10:30 Sunday
Meetings & Events
- Number of Meeting Room
- 8
- Surface of the largest room
- 140 m² / 1506.946 sq ft
- Maximum seats capacity
- 180
- Maximum capacity for banquets
- 130
Weddings
Tie the knot and celebrate your big day in the Georgian surroundings. Winner of 'Wedding Venue of the Year Kent' at the Global Wedding Awards 2021. Our oast house provides a photogenic backdrop, and our reception suite can take up to 120 guests.
Our guest reviews
Enjoyable stay
Customer review rating 5.0/5
Anne R. Families - Confirmed reviews ALL
Dear Anne Thank you so much for your kind words! We're thrilled to hear you had a warm and enjoyable stay with us. It's wonderful to know you found the rooms clean and comfortable, the staff friendly and helpful, and the breakfast enjoyable. Your feedback means a lot to us, and we hope to welcome you back for another great experience in the future. Safe travels and thank you for choosing our hotel! 😊
Excellent place to come
TripAdvisor rating 5.0/5
tristan j TripAdvisor review
Dear tristanj542, Thank you for your kind review of Mercure Tunbridge Wells Hotel. We’re delighted to hear you enjoyed your stay with us and that Tim’s excellent service stood out during your visit. It’s wonderful to know you found the hotel clean, the meal enjoyable, and our team welcoming and friendly. We’re thrilled to hear you plan to return when you’re next in the area for a course. We look forward to welcoming you back and providing another exceptional experience. Kind regards John Mitchell Operations Manager
A very warm welcome
TripAdvisor rating 5.0/5
tinyloughlin TripAdvisor review
Dear tinyloughlin, Thank you for taking the time to share such wonderful feedback about your stay at Mercure Tunbridge Wells Hotel. We’re delighted to hear that you received a warm welcome and found our hotel spotlessly clean and well-maintained. It’s fantastic to know that our recent renovations contributed to your comfort. Your kind words about our helpful and attentive team mean a lot to us. Tim will be thrilled to hear that his efforts made your stay especially memorable — I’ll be sure to pass on your compliments to him. We truly appreciate your support and look forward to welcoming you back for another excellent stay in the future. Kind regards John Mitchell Operations Manager
Good location, hot room, rude staff
Customer review rating 2.0/5
James Families - Confirmed reviews ALL
Dear James Thank you for sharing your feedback with us. I’m truly sorry to hear about your disappointing experience. We strive to provide every guest with a comfortable stay and excellent service, and it’s clear we fell short in several ways during your visit. Regarding the room temperature, I apologize for the discomfort caused. We understand how important a comfortable environment is, especially for a restful night, and we will address this issue with our facilities team to ensure better temperature control in the future. I’m especially concerned about the interaction you described with our staff. Politeness and attentiveness are core values we uphold, and I sincerely apologize for the rude and confrontational behavior you encountered. We will be addressing this situation with Holly and the rest of our team to ensure better communication and service. It's disappointing to hear that our staff did not provide the helpful and welcoming experience you deserved, especially during a busy time with events. Your comments will be shared with our management team so that appropriate measures can be taken to improve both our customer service training and communication between departments to avoid similar misunderstandings in the future. Thank you for bringing these matters to our attention. We value your feedback and hope that you will consider giving us another chance to provide you with a better experience. Please feel free to reach out directly if there’s anything more we can do to make this right.
Good location
Customer review rating 4.0/5
Anonymous Solo - Confirmed reviews ALL
Thanks for the review hope to see you again soon
In partnership with TripAdvisor
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