Mercure Tunbridge Wells Hotel 4 stars

Name: Mercure Tunbridge Wells | 4 Star Hotel - ALL
Address: 8 Tonbridge Road, Pembury, TUNBRIDGE WELLS, TN2 4QL, GB
Telephone: +441892628298
Rating: 4.2

Customer review rating (ALL Rating) 4.2/5 720 reviews

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8 Tonbridge Road, Pembury, TN2 4QL TUNBRIDGE WELLS, United Kingdom

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Mercure Tunbridge Wells Hotel

Hotel for travellers looking for local and authentic experiences

The 4-star Tunbridge Wells hotel boasts 84 contemporary guest rooms inside a beautiful 18th century Georgian oast house. Set in a tranquil corner of Kent and conveniently located close to Tunbridge Wells, Hever Castle and the breath-taking Kent countryside, this hotel is ideal for business or leisure trips. After a busy day guests can relax in the impressive gardens or enjoy refreshments in the hotel bar.

The hotel boasts eight meeting rooms which can accommodate up to 130 guests, great for conferences and business events. The light, airy rooms can also be transformed into a beautiful wedding ceremony or reception venue. Guests are invited to dine in The Mallows restaurant, where they can enjoy an internationally inspired meal in a modern and relaxed environment. Those looking to wind down further can take a drink from the impressive selection in the Oast Bar.

The hotel is just 2 miles (3 km) from Highbrooms railway station and the centre of spa town Royal Tunbridge Wells. Hever Castle and the Kent countryside are yours to discover. We are accepting Christmas Dining & Party bookings! Get in touch to learn more.

Welcome to Mercure Tunbridge Wells! Our team is dedicated to making your stay as comfortable as possible. We hope you enjoy exploring all Tunbridge Wells and Kent have to offer. Please let us know if we can do anything to enhance your experience.

Umar Khattak, Hotel Management

Hotel extras

Built around an18th Century Georgian oast house with original features
8 fully-equipped meeting rooms for up to 130 guests
One of the most desirable event venues in Kent
Onsite car parking, subject to availability
Nearby landmarks include Tunbridge Wells and Hever Castle

Our accommodation(s)

Room

Classic room with 1 double bed

2 pers. max

Bedding 1 x Double bed(s)

See availabilities

Room

Classic room with 2 single beds

2 pers. max

Bedding 2 x Single bed(s)

See availabilities

Room

Classic family room for 2 adults and 1 child

3 pers. max

Bedding 1 x Double bed(s) and 1 x Single bed(s)

See availabilities

Room

Privilege room with 1 double bed

2 pers. max

Bedding 1 x Double bed(s)

See availabilities

Room

Superior room with 1 double bed

2 pers. max

Bedding 1 x Double bed(s)

See availabilities

Room

Classic accessible room with 2 single beds

2 pers. max

Bedding 2 x Single bed(s)
Accessible room

See availabilities

Room

Classic accessible room with 2 single beds

2 pers. max

Bedding 2 x Single bed(s)
Accessible room

See availabilities

Hotel location

Mercure Tunbridge Wells Hotel

8 Tonbridge Road, Pembury
TN2 4QL TUNBRIDGE WELLS
United Kingdom

GPS:51.146079, 0.311925

+44 1892 628298

+44 161 388 0915

HIGHBROMS STATION

Railway station

Access: 4.83 km / 3 mi 4 min drive

HOP FARM

Tourist attraction

Access: 4.83 km / 3 mi

HEVER CASTLE

Tourist attraction

Access: 14.48 km / 9 mi

LEEDS CASTLE

Tourist attraction

Access: 32.19 km / 20 mi

Hotel services

Check-in from 03:00 PM - Check out up to 11:00 AM

On site

Car park
Restaurant
Wheelchair accessible
Wi-Fi
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

THE MALLOWS

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The Arts Restaurant offers traditional and internationally inspired cuisine, delicious desserts and a selection of fine wines to compliment your meal. You will find individually styled surroundings which offer a relaxed atmosphere.

THE OAST BAR

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After a hard day what better to help you wind down than enjoying your favorite tipple in the comfortable surroundings in our friendly Oast Bar.

Breakfast

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Breakfast served 06:30 - 09:30 Monday to Friday, 07:00 - 10:00 Saturday and 07:30 - 10:30 Sunday

Meetings & Events

Number of Meeting Room: 8
Surface of the largest room: 140 m² / 1506.946 sq ft
Maximum seats capacity: 180
Maximum capacity for banquets: 130

Find out more

Weddings

Tie the knot and celebrate your big day in the Georgian surroundings. Winner of 'Wedding Venue of the Year Kent' at the Global Wedding Awards 2021. Our oast house provides a photogenic backdrop, and our reception suite can take up to 120 guests.

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5 720 reviews

Gary F. Couples - 8/19/2026 Confirmed reviews ALL

Sanjeev K. Families - 8/17/2026 Confirmed reviews ALL

Diwarkar K. Families - 8/17/2026 Confirmed reviews ALL

Roland G. Couples - 8/16/2026 Confirmed reviews ALL

Colin B. Solo - 8/14/2026 Confirmed reviews ALL

Web-users rating

Other web-users rate our hotel

439 reviews 8.1/10 Location
1,108 reviews 6.1/10 Room
1,296 reviews 8.8/10 Service
21 reviews 3.8/10 WiFi
524 reviews 6/10 Food
506 reviews 5.8/10 Cleanliness
470 reviews 5.7/10 Comfort
448 reviews 7.7/10 Breakfast

53 reviews 8.2/10 Location
180 reviews 6.2/10 Room
202 reviews 8.6/10 Service
109 reviews 6/10 Food
67 reviews 7.1/10 Breakfast
61 reviews 6.1/10 Cleanliness
55 reviews 5.8/10 Comfort
40 reviews 5.2/10 Vibe

26 reviews 7.9/10 Location
78 reviews 5.7/10 Room
96 reviews 8.7/10 Service
49 reviews 5.4/10 Cleanliness
32 reviews 7.4/10 Breakfast
31 reviews 5.4/10 Comfort
27 reviews 5.3/10 Food
16 reviews 5.2/10 Value

15 reviews 7.8/10 Location
36 reviews 6.2/10 Room
43 reviews 8.4/10 Service
21 reviews 6.3/10 Cleanliness
14 reviews 5.6/10 Comfort
10 reviews 7.7/10 Breakfast
8 reviews 5.4/10 Value
5 reviews 3.7/10 Amenities

7 reviews 8.5/10 Location
27 reviews 6.4/10 Room
28 reviews 9.3/10 Service
16 reviews 6/10 Cleanliness
9 reviews 8.1/10 Breakfast
9 reviews 5.7/10 Food

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Mercure Tunbridge Wells Hotel, check-in is available from 03:00 PM and check-out is up to 11:00 AM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mercure Tunbridge Wells Hotel regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.