Customer review rating (ALL Rating) 4.6/5 2,077 reviews
All spacious rooms and suites come equipped with free Wi-Fi, tea and coffee-making facilities, a fluffy bathrobe and slippers. Settle into your modern bedroom and feel at home, with a dedicated work space, TV and plenty of natural light. Choose a room with a city or river view for a beautiful backdrop to your stay. All rooms are finished with local-inspired artwork, letting guests feel fully immersed in Liverpool's unique maritime heritage.
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Telephone +44 151 945 1000
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Access: 1.61 km / 1 mi 20 min walk / 9 min drive
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Pullman Liverpool Restaurant offering breakfast, lunch, Afternoon Tea and evening meals.
Our guest reviews
100% genuine reviews from our guestsFind out more
Birthday days away
TripAdvisor rating 5.0/5
Z4615SPlisal Couples - TripAdvisor review
Lovely few days at this hotel for my husband birthday. Lovely staff all over hotel from check-in to lady cleaning rooms and breakfast staff . Nice rooms with aircon in we had a lovely view of mersey. Bed very comfortable. Room was lovely and clean Breakfast was also nice.
Dear Lisa Thank you for celebrating your husbands birthday with us here at Pullman Liverpool. Delighted to read you had a great experience and thank you for your kind words which I will ensue are shared with the team. kind regards Neil Brailsford General Manager
First visit to Liverpool but not the last!
TripAdvisor rating 5.0/5
Katherine M Couples - TripAdvisor review
What a lovely hotel with young, hard working welcoming staff. On check in found we had been upgraded to a river view room for a birthday celebration 🎂. Spotless clean room, amazing view and comfy bed. Bathroom with Bigelow toiletries and rainwater shower. Little walk into town but perfect for the Albert Dock area. Will definitely return!!
Dear Katherine Thank you for your review and so delighted to read you had a great experience on your first visit to Liverpool and on your birthday too! So pleased you enjoyed the amazing view we are so lucky to be able to offer We hope to welcome you back for your second visit very soon. kind regards Neil Brailsford General Manager
Customer review rating 4.0/5
Anonymous Couples - Confirmed reviews ALL
Visited to stay close to M&S Arena - location is perfect. Rooms are comfortable and modern with good facilities. Some noise from corridor/adjoining room but not too bad.
Dear Dan Thank you for taking the time to share your feedback. I am glad that you have enjoyed your stay with us, and will ensure that your helpful comments are discussed with the team so that we are always aiming to exceed expectations. I hope to welcome you back to Pullman Liverpool in the future. Kind Regards, Vicki Mangan Guest Experience Manager
Great location, terrible breakfast
Customer review rating 3.5/5
James W. Couples - Confirmed reviews ALL
A great location. Room decor somewhat tired. Terrible breakfast. Cupboard door fell on me and could have caused a major injury.
Dear James Thank you for taking the time to tell us about your experience at the Pullman Liverpool. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vicki Mangan Guest Experience Manager
Very well located
Customer review rating 2.5/5
Adam S. Couples - Confirmed reviews ALL
The hotel was nice, staff were very friendly, and very located for the gig at M&S Bank Arena. The check-in procedure was a complete nightmare
Dear Adam Thank you for taking the time to share your feedback. I am glad that you have enjoyed your stay with us, and will ensure that your helpful comments are discussed with the team so that we are always aiming to exceed expectations. I hope to welcome you back to Pullman Liverpool in the future. Kind Regards, Vicki Mangan Guest Experience Manager
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* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price