Pullman Liverpool 4 stars

Customer review rating (ALL Rating) 4.7/5 1,452 reviews

Best price
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Pullman Liverpool - Image 1
Pullman Liverpool - Image 2
Pullman Liverpool - Image 3
Pullman Liverpool - Image 4
Kings Dock, L34FP LIVERPOOL, United Kingdom

Description

Hotel extras

  • Onsite with Liverpool Experience Campus, including M&S Bank Arena

  • Walking distance from Royal Albert Dock and Liverpool ONE

  • Green Key Accredited

  • Discounted parking at Kings Dock Multi Storey- chargeable at £19 for 24hrs (subject to change)

  • Perfect for Business & Leisure

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

SUPERIOR ROOM, 1 King Size Bed

Photo out of - SUPERIOR ROOM, 1 King Size Bed

Superior Room with King-size Bed for 2 adults. Includes en-suite bathroom with rainfall shower and complimentary Co.Bigelow Toiletries, tea and coffee making facilities, mini fridge with complimentary water, iron and ironing board plus robe and slippers.

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Breakfast in bed

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 25 m² / 269 sq ft
  • Bedding 1 x King size bed(s)
See availabilities

Superior Room with view and King-size Bed for 2 adults. En-suite bathroom with rainfall shower and complimentary Co.Bigelow Toiletries, tea and coffee making facilities, mini fridge with complimentary water, iron and ironing board plus robe and slippers.

  • Views:

    City View or River side

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Breakfast in bed

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Superior Room with Two Single Beds for up to 2 adults. Includes en-suite bathroom with rainfall shower & complimentary Co.Bigelow Toiletries, tea & coffee making facilities, mini fridge with complimentary water, iron & ironing board plus robe & slippers.

  • Views:

    City View

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

Twin bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Breakfast in bed

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Deluxe Room with King bed for up to 2 adults. Includes all the amenities of our Superior Rooms, plus a N'espresso machine and larger room with a view.

  • Views:

    City View or River side

Max. number of persons
2
Area
From 29 m² / 312 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Breakfast in bed

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Premium Deluxe Room with King Bed for up to 2 adults located on the 2nd floor. Enjoy all the benefits of the superior and deluxe rooms plus a large working desk, bath tub and mini bar.

Max. number of persons
2
Area
From 29 m² / 312 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Breakfast in bed

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Suite

DELUXE SUITE, 1 King Size Bed

Photo out of - DELUXE SUITE, 1 King Size Bed

97 sqm Deluxe Suite with King bed for up to 2 adults. Enjoy all the benefits of the superior and deluxe rooms plus a large working desk, bath tub, mini bar, private living room and Home Gym.

  • Views:

    Historic side view

Max. number of persons
2
Area
From 97 m² / 1044 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Breakfast in bed

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Pullman Liverpool

Kings Dock
L34FP LIVERPOOL
United Kingdom

GPS:53.396407, -2.989419

Telephone
Fax +44 151 945 1001
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • 216 rooms
  • 14 rooms for people with reduced mobility
  • 6 connecting rooms
  • 216 non-smoking rooms
  • 8 floors

Languages spoken at the hotel

  • English
  • French
  • Italian
  • Polish

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Laundry / Valet Services Additional charge

Entertainment

  • Piano

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Plugs and converters available on desks Additional charge
  • Umbrellas Additional charge

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Pets

Pets not allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

3 Meeting rooms

Business Center

  • Self service business center
  • Business center is wheelchair accessible

Well-being

Fitness Lounge - Open

  • On site
  • Near the property
  • Indoor parking
  • Private
  • 1,200 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 3.2 m / 10.5 ft

  • Parking pricing: 21.52 € 18 GBP Per day

Services & equipment

  • Electric car recharging units 7 kVA
  • Electric car recharging units 11 kVA
  • Electric car recharging units 22 kVA

Security

  • Parking with security service
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking

Accessibility

  • Elevators
  • Accessible parking

Kings Dock Car Park

Additional charge

Kings Dock Car Park, Monarchs Quay, Liverpool, L3 4BX Liverpool

Parking information

  • On site
  • Indoor parking
  • Public
  • 1,450 parking spaces
  • Max Limited Height: 3.1 m / 10.2 ft

  • Parking pricing: 22.72 € 19 GBP Per day

Kings Dock Multistorey Car Park

Additional charge

Kings Dock Multistorey car park, Monarch's Quay, L3 4BX Liverpool

Parking information

  • On site
  • Indoor parking
  • Public
  • 1,450 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 3.1 m / 10.2 ft

  • Parking pricing: 22.72 € 19 GBP Per day

Services & equipment

  • Electric car recharging units 3,7 kVA

Security

  • Well-lit parking
  • Video surveillance in parking
  • Controled access parking

Accessibility

  • Elevators
  • Accessible parking

PULLMAN RESTAURANT

Photo out of - PULLMAN RESTAURANT

Pullman Liverpool Restaurant offering breakfast, lunch, pre show dining and evening meals.

Cooking style
Regional
Capacity
120
Accessibility
Accessible service
Kings Dock, L34FP Liverpool, United Kingdom
Telephone +44 151 945 1010

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended

Payment

  • Credit card
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Vinoteca
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

Pullman Liverpool Restaurant offering breakfast, lunch, pre show dining and evening meals.

Relax and enjoy a cocktail, coffee or beer

To keep in shape at any time, the hotel has a Fitness Lounge with the latest cardio and resistance machines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,452 reviews

Customer review rating 5.0/5

Paul S. Couples - Confirmed reviews ALL

Dear Paul S., Thank you for your positive feedback regarding your stay. We are delighted to hear that you found our location convenient and appreciated the efforts of our front reception team. We look forward to welcoming you back in the future. Kind Regards Chris Klein Guest Experience Manager Pullman Liverpool Hotel

Customer review rating 4.5/5

O'connor G. Couples - Confirmed reviews ALL

Dear Mr. O'Connor, Thank you for your kind words regarding your recent stay at Pullman Liverpool. We are delighted to hear that you found our staff to be friendly and helpful. Your positive feedback is greatly appreciated, and we look forward to welcoming you back in the future. Kind Regards Chris Klein Guest Experience Manager Pullman Liverpool Hotel

Customer review rating 5.0/5

Rhonda M. Couples - Confirmed reviews ALL

Dear Rhonda M., Thank you for your kind words regarding your stay. We are delighted to hear that you enjoyed our prime location and found our staff to be welcoming. We appreciate your feedback about the bar and the comfort of your room. Kind Regards Chris Klein Guest Experience Manager Pullman Liverpool Hotel

Customer review rating 4.5/5

Trudie S. Couples - Confirmed reviews ALL

Dear Trudie S., Thank you for your positive feedback regarding your stay. We appreciate your comments and will certainly take them into consideration as we continuously strive to enhance our breakfast offerings. Kind Regards Chris Klein Guest Experience Manager Pullman Liverpool Hotel

Customer review rating 4.5/5

Sarah N. Couples - Confirmed reviews ALL

Dear Sarah N., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our hotel fabulous, the room clean, and our staff friendly. It is also wonderful to know that you enjoyed our breakfast offerings. Kind Regards Chris Klein Guest Experience Manager Pullman Liverpool Hotel

Dear Paul S., Thank you for your positive feedback regarding your stay. We are delighted to hear that you found our location convenient and appreciated the efforts of our front reception team. We look forward to welcoming you back in the future. Kind Regards Chris Klein Guest Experience Manager Pullman Liverpool Hotel

Customer review rating 4.5/5

O'connor G. Couples - Confirmed reviews ALL

Lovely stay again, staff so friendly and helpful

Dear Mr. O'Connor, Thank you for your kind words regarding your recent stay at Pullman Liverpool. We are delighted to hear that you found our staff to be friendly and helpful. Your positive feedback is greatly appreciated, and we look forward to welcoming you back in the future. Kind Regards Chris Klein Guest Experience Manager Pullman Liverpool Hotel

Customer review rating 5.0/5

Rhonda M. Couples - Confirmed reviews ALL

Check in and out staff were lovely the bar is really nice and chill room was comfortable fantastic shower

Dear Rhonda M., Thank you for your kind words regarding your stay. We are delighted to hear that you enjoyed our prime location and found our staff to be welcoming. We appreciate your feedback about the bar and the comfort of your room. Kind Regards Chris Klein Guest Experience Manager Pullman Liverpool Hotel

Customer review rating 4.5/5

Trudie S. Couples - Confirmed reviews ALL

Excellent stay apart from breakfast

Dear Trudie S., Thank you for your positive feedback regarding your stay. We appreciate your comments and will certainly take them into consideration as we continuously strive to enhance our breakfast offerings. Kind Regards Chris Klein Guest Experience Manager Pullman Liverpool Hotel

Customer review rating 4.5/5

Sarah N. Couples - Confirmed reviews ALL

Room was clean, staff very friendly and breakfast was delicious

Dear Sarah N., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our hotel fabulous, the room clean, and our staff friendly. It is also wonderful to know that you enjoyed our breakfast offerings. Kind Regards Chris Klein Guest Experience Manager Pullman Liverpool Hotel

Customer review rating 4.5/5

Allison O. Families - Confirmed reviews ALL

Fast check in, clean room, comfortable bed, great choice at breakfast and a view over the Mersey!

Dear Allison O., Thank you for your kind words regarding your recent stay. We are pleased to hear that you enjoyed our convenient location, efficient check-in process, cleanliness, and breakfast selection. Your positive feedback is greatly appreciated. Kind Regards Chris Klein Guest Experience Manager Pullman Liverpool Hotel

Customer review rating 5.0/5

Carolyn S. Friends - Confirmed reviews ALL

Excellent hotel with all amenities for a comfortable stay! Service was friendly from the staff. Great location and a nice menu for food. Breakfast buffet was generous with lots of choices. Will stay again next time I visit Liverpool.

Dear Carolyn S., Thank you for your kind words regarding your stay with us. We are delighted to hear that you enjoyed our location, amenities, and breakfast offerings. Your appreciation of our staff's service is especially gratifying. We look forward to welcoming you back on your next visit to Liverpool. Kind Regards Chris Klein Guest Experience Manager Pullman Liverpool Hotel

Customer review rating 5.0/5

Matthew E. Families - Confirmed reviews ALL

This was our 4th stay at The Pullman Liverpool. 3 times with our son to go to Comic Con events. Staff are so friendly and helpful. Will definitely be back

Dear Matthew E., Thank you for your kind words and for choosing Pullman Liverpool for your stays, especially during Comic Con. We are delighted to hear that our staff's friendliness and helpfulness especially Paul have contributed to your positive experience. We look forward to welcoming you back on your next visit. Kind Regards Chris Klein Guest Experience Manager Pullman Liverpool Hotel

Customer review rating 2.0/5

Riza J. Couples - Confirmed reviews ALL

After paying a premium for this room I was pretty disappointed. The bathroom was much too small and poorly designed with barely any shelf space to keep our essentials on. Even allowing for the fact that our first night was in a pretty bad storm the windows were being rattled so badly by the wind that we were both worried they would be damaged and struggled to sleep because of the noise. The room was larger than an average hotel room but seemed to be full of useless space that gave little benefit.

Dear Riza J., Thank you for sharing your feedback regarding your recent stay at Pullman Liverpool. We regret to learn that your experience did not meet your expectations, particularly concerning the bathroom design and the noise disturbance from the storm. Your comments regarding the room's layout and functionality are noted, as we strive to create comfortable and practical accommodations for our guests. We appreciate your insights, as they are essential in helping us improve our services. Should you consider staying with us again, we hope to provide you with a more satisfactory experience. Kind Regards Chris Klein Guest Experience Manager Pullman Liverpool Hotel

Customer review rating 3.5/5

Helen C. Couples - Confirmed reviews ALL

Room had a great view but was a little basic and dated. Staff very friendly and helpful

Dear Helen C., Thank you for your feedback regarding your recent stay with us. We appreciate your kind words about our staff and the view from your room. We understand your concerns regarding the room's condition and will take your comments into consideration for future improvements. Kind Regards Chris Klein Guest Experience Manager Pullman Liverpool Hotel

Customer review rating 3.0/5

Beverley H. Friends - Confirmed reviews ALL

Very expensive for can you dance weekend .. hotel too hot and rooms hot as well .. air con worked intermittently .. very slow service check in .. Good breakfast though Accor app didn’t allow quick check in as British or Uk nationality wasn’t a drop down option

Dear Beverley H., Thank you for your feedback regarding your recent stay. We are pleased to hear that you found our location convenient. However, we regret that the temperature in your room did not meet your expectations and that you experienced delays during check-in. We appreciate your comments about our breakfast offering and will consider your suggestions for improvement regarding the Accor app. Kind Regards Chris Klein Guest Experience Manager Pullman Liverpool Hotel

Customer review rating 3.5/5

Charlotte M. Business - Confirmed reviews ALL

We stayed with you while attending a conference next door. The room was a good size with a great view. Beds were comfortable and we could adjust the temperature in our room well. We did have a problem sliding the bathroom open and shut. We had breakfast with you on our last day and it wasn't great - could be improved. Better yoghurt, fruit and better bread would be good.

Dear Charlotte M., Thank you for taking the time to share your feedback regarding your recent stay. We are pleased to hear that you found the location convenient and enjoyed the comfort of your room, including the adjustable temperature and view. We sincerely apologise for the inconvenience you experienced with the bathroom sliding door and appreciate your comments regarding breakfast. Your suggestions for improving the quality of our breakfast offerings will be taken into consideration as we continually strive to enhance our guest experience. Thank you once again for your valuable insights. Kind Regards Chris Klein Guest Experience Manager Pullman Liverpool Hotel

Customer review rating 4.5/5

Helen K. Families - Confirmed reviews ALL

Everything was good. Paid £420 for two nights and two rooms. Same time next year £681. We won’t be staying

Dear Helen k., Thank you for your feedback regarding your recent stay with us. We are pleased to hear that you found our location satisfactory. We understand your concerns regarding pricing, our rates do fluctuate. Kind Regards Chris Klein Guest Experience Manager Pullman Liverpool Hotel

Customer review rating 4.5/5

Richard R. Families - Confirmed reviews ALL

Three basic rooms. But well above most hotels. Large beds. Very quiet air conditioning that works. Push button both rain s d detachable hand shower. Done nice lighting. Safe and minimal fridge.

Dear Richard R., Thank you for your feedback regarding your recent stay. We are delighted to hear that you appreciated the comfort of our beds, the quiet air conditioning, and the amenities in your room. Your insights are valuable to us, and we look forward to welcoming you back. Kind Regards Chris Klein Guest Experience Manager Pullman Liverpool Hotel

Customer review rating 5.0/5

Lisa B. Families - Confirmed reviews ALL

We’ve stayed at this hotel a few times now when attending Comic con Liverpool. Perfect location, right next door. Very clean, comfortable hotel, lovely friendly, helpful staff. Very nice breakfast , lots of choice and food I’d always fresh and topped up. Wouldn’t stay anywhere else.

Dear Lisa B., Thank you for your lovely feedback regarding your recent stay with us. We are delighted to hear that you found our hotel clean and comfortable, and that our staff provided you with friendly and helpful service. It is wonderful to know that our breakfast offerings met your expectations as well. We appreciate your loyalty and look forward to welcoming you back for your next visit to Comic Con Liverpool. Kind Regards Chris Klein Guest Experience Manager Pullman Liverpool Hotel

Customer review rating 3.5/5

Indi C. Business - Confirmed reviews ALL

We stay regularly for work and it's worth it for the really good level of comfort and convenience. This last time there was an issue, the whole hotel got evacuated at 2am, no staff to support the guests and I couldn't get back to sleep after so had to work all day on 3 hrs sleep. It would have been nice to offer complimentary coffee or something the next morning but no help was given and the staff just said they weren't there so don't know what happened. Other than that all fine

Customer review rating 0.5/5

James D. Business - Confirmed reviews ALL

Ordered the roast chicken cut into it there was blood and it was clearly undercooked and pink waiter went to the head chef head chef said it was cooked to temperature and basically he wouldn’t do anything Shower is dirty and rusty see Photos

Customer review rating 5.0/5

Derek B. Business - Confirmed reviews ALL

Excellent service and accommodation.

Dear Mr. B., Thank you for your kind words regarding our service and accommodation. We are delighted to hear that you had an excellent experience at Pullman Liverpool. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future for your next visit. Kind Regards Chris Klein Guest Experience Manager Pullman Liverpool Hotel

Customer review rating 1.5/5

James H. Business - Confirmed reviews ALL

Not much sleep on the first of a two night stay due to fire alarm at 2ish pm then couldn't get back to sleep ( was told first that it was due windy weather, so dont stay if it is going to be stormy), not even a pack of peanuts as compensation ( I did ask :) ). Plus side: good beds, good shower and next to exhibition hall where i was working. Rooms are getting a bit tired. Many hotels and apartments in the location, believe i will try them next time.

Customer review rating 5.0/5

Karen D. Families - Confirmed reviews ALL

We come twice a year lovely staff paul like always makes our stay brilliant

Dear Karen D., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that our team, particularly Paul, contributed to making your visit enjoyable. We look forward to welcoming you back for your next stay. Kind Regards Chris Klein Guest Experience Manager Pullman Liverpool Hotel

Other web-users rate our hotel

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