Pullman Liverpool 4 stars

Fantastic stay! Everything from check in to leaving I cannot fault. I phoned a couple of days beforehand to inform them we had recently had a baby (trip booked a year ago) and they bent over backwards to make sure we had everything we needed in our room. Room was gleaming! Our evening meal was superb and the waiting staff couldn’t do enough for us! Breakfast was lovely, lots of variety and they catered for different allergies etc. I would only ever stay here when returning to this beautiful city!

From check in to check out the staff we encountered were very friendly and welcoming . Our room had everything in it we expected and the housekeeping side of things was very clean and fresh with the shower as good as you will find anywhere. The view we had was lovely, looking over the Mersey and along to the ferry terminal additionally we did not encounter any noise issues whatsoever . Breakfast ! We both like different breakfast foods from one another, I like healthy cereal with high protein stacked mains and my wife loves fruits, yoghurt’s and nuts etc we both had loads of choice catering for our differing tastes and again service was friendly and efficient. We did try the restaurant for a meal one evening but to be honest the menu choice is quite limited (Sorry Pullman) we only went in to both have the sea bass we’d spotted on the menu, unfortunately there was no sea bass left they informed us due to the fact that they’d had a lot of people ordering it which was strange as we had noted over the previous couple of hours the restaurant was not busy at all so were very surprised by this answer but it would probably have been nice to be informed when giving out the menus and taking the drinks order which most restaurants do when a particular dish is not available any more on the menu , that said the service was friendly and nothing too much trouble for them so I put the menu issue down to someone other than the waiting staff . Summary would we recommend to family and friends - definitely Yes , Would we go back again- Definitely Yes and we will !

So, back to our favourite hotel… All the staff we met with: reception, restaurant, bar, room servicing, were very friendly, helpful and efficient, just like all the times we have stayed here previously. What was even better about this visit though, was when we got back to the hotel after our evening out, there was someone (Matthew - what a talented young man!) playing the recently-installed piano in the bar area. Playing it beautifully too, with his own take on some very well-known songs (our only regret was Matthew having to finish at the appointed time of 11pm. If we had only known what we were missing, we would have got back much sooner! We look forward to enjoying this delightful feature on our future visits. One thing: a couple of hooks to hang jacket, jeans by the belt loop etc. would be very useful!

A nice place to stay in central Liverpool. Amazing views from my room. Excellent breakfast and dinner; I thought the food was very good indeed. Service was sometimes a little slow, especially on check in and at breakfast, but otherwise a great experience. The bar area is a lovely setting to gather with friends and family. We particularly enjoyed Matthew’s beautiful piano playing, it created a classy and peaceful place for us to be together, chat and relax. It made the weekend for us

Nice