Pullman Liverpool

Pullman Liverpool 4 stars

Customer review rating (ALL Rating) 4.7/5 1,704 reviews

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Hotel extras

  • Liverpool Kings Dock Car Park - £18 per 24 hours

  • Walking distance to Royal Albert Dock and Tourist Attractions

  • An ALLSAFE Clifton certified hotel

  • Complimentary High Speed Wi-Fi

  • On site with Cruise Terminal, Exhibition Centre Liverpool, ACC Liverpool and M&S Bank Arena

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Pullman Liverpool

Kings Dock
L34FP liverpool
United Kingdom

GPS:53.396407, -2.989419

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Pullman Restaurant

Pullman Liverpool Restaurant offering breakfast, lunch, Afternoon Tea and evening meals.

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,704 reviews

TripAdvisor Rating  4.5/5  2,937 reviews

It's so handy.

Customer review rating 5.0/5

Eric O. Couples - Confirmed reviews ALL

A night at a concert wouldn't be the same if you didn't stay at the Pullman, everyone is so helpful, food and drink is good, rooms are comfortable and clean. what more do you need?

Dear Eric, Thank you for taking the time to share your feedback! I am glad that you have enjoyed your time with us and I hope to welcome you back to Pullman Liverpool in the near future. Kind Regards, Vicki Mangan Guest Experience Manager

Wonderful stay in a quality well located hotel

Customer review rating 5.0/5

Tony C. Couples - Confirmed reviews ALL

From check-in to check-out the service throughout this hotel was outstanding. A friendly efficient team, great bar and restaurant service and lovely food

Dear Anthony We very much appreciate your comments regarding your stay at the Pullman Liverpool. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vicki Mangan Guest Experience Manager

Excellent stay

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

We stayed at the Pullman because we were going to the Arena. From the moment we walked in to the hotel until we left everything was perfect.

Dear Lesley, Thank you for taking the time to share your feedback regarding your recent stay at Pullman Liverpool. I am delighted to read your score and pleased that your stay with us was an enjoyable one. We aim to keep our standards consistently high here at Pullman Liverpool and feedback such as yours is invaluable for us to ensure that we achieve this. It would greatly be appreciated if you could share your positive feedback in a review on our TripAdvisor page: https://www.tripadvisor.co.uk/UserReviewEdit-g186337-d78…-Pullman_Liverpool-Liverpool_Merseyside_England.html This would give other guests, who may be deciding whether to book with us, a chance to share your experience and thoughts. Again, thank you for your thoughtfulness, and I hope to welcome you back to Pullman Liverpool in the near future. Kind Regards, Vicki Mangan Guest Experience Manager

Perfect hotel

Customer review rating 5.0/5

Mary Couples - Confirmed reviews ALL

We were atttending a concert at the Arena and so the location was perfect, just being a 2 min walk away. We had a lovely room on the 6th floor that overlooked the river which was wonderful in the dark. (we had requested this and was very grateful to be given it - thank you!) The room was spacious, the bed was perfect and the bathroom was also. The breakfast was really busy and at times there was not much choice apart from the cooked breakfast, but overall it was still good. A lovely hotel which which we will look forward to returning to.

Dear Mary, Thank you for taking the time to share your feedback regarding your recent stay at Pullman Liverpool. I am delighted to read your score and pleased that your stay with us was an enjoyable one. We aim to keep our standards consistently high here at Pullman Liverpool and feedback such as yours is invaluable for us to ensure that we achieve this. It would greatly be appreciated if you could share your positive feedback in a review on our TripAdvisor page: https://www.tripadvisor.co.uk/UserReviewEdit-g186337-d78…-Pullman_Liverpool-Liverpool_Merseyside_England.html This would give other guests, who may be deciding whether to book with us, a chance to share your experience and thoughts. Again, thank you for your thoughtfulness, and I hope to welcome you back to Pullman Liverpool in the near future. Kind Regards, Vicki Mangan Guest Experience Manager

Easy overnight stay

Customer review rating 5.0/5

Peter Families - Confirmed reviews ALL

Easy experience through booking - check in - check out. Friendly professional staff.

Dear Peter, Thank you for taking the time to share your feedback with us. It's always nice to hear such positive comments, especially about our team who are always aiming to exceed expectations. I hope to welcome you back to Pullman Liverpool in the near future. Kind Regards, Vicki Mangan Guest Experience Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,520 reviews 9.3/10 Location
  • 2,584 reviews 8.5/10 Room
  • 2,239 reviews 8.9/10 Service
  • 12 reviews 5.8/10 WiFi
  • 1,018 reviews 8.6/10 Comfort
  • 960 reviews 8.2/10 Breakfast
  • 932 reviews 6.7/10 Cleanliness
  • 452 reviews 9.3/10 Vibe

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