Pullman Liverpool

Pullman Liverpool 4 stars

Customer review rating (ALL Rating) 4.6/5 1,748 reviews

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Hotel extras

  • Parking at Liverpool Kings Dock - Chargeable

  • Walking distance to Royal Albert Dock

  • High-speed Wi-Fi in all areas

  • Neighbours M&S Bank Arena, ACC Liverpool and Exhibition Centre Liverpool

  • Waterfront location

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Pullman Liverpool

Kings Dock
L34FP liverpool
United Kingdom

GPS:53.396407, -2.989419

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Pullman Restaurant

Pullman Liverpool Restaurant offering breakfast, lunch, Afternoon Tea and evening meals.

Our accommodation(s)

All spacious rooms and suites come equipped with free Wi-Fi, tea and coffee-making facilities, a fluffy bathrobe and slippers. Settle into your modern bedroom and feel at home, with a dedicated work space, TV and plenty of natural light. Choose a room with a city or river view for a beautiful backdrop to your stay. All rooms are finished with local-inspired artwork, letting guests feel fully immersed in Liverpool's unique maritime heritage.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,748 reviews

TripAdvisor Rating  4.5/5  2,963 reviews

Fantastic hotel

Customer review rating 4.0/5

Pete M. Couples - Confirmed reviews ALL

Booked as a Xmas shopping getaway. Close enough to the shops and bars great staff and to top it all off Comic-Con was on too the same weekend so managed some celeb and superhero spotting too. Great weekend

Dear Pete, Thank you for taking the time to share your feedback regarding your recent stay at Pullman Liverpool. I am delighted to read your score and pleased that your stay with us was an enjoyable one. We aim to keep our standards consistently high here at Pullman Liverpool and feedback such as yours is invaluable for us to ensure that we achieve this. It would greatly be appreciated if you could share your positive feedback in a review on our TripAdvisor page: https://www.tripadvisor.co.uk/UserReviewEdit-g186337-d78…-Pullman_Liverpool-Liverpool_Merseyside_England.html This would give other guests, who may be deciding whether to book with us, a chance to share your experience and thoughts. Again, thank you for your thoughtfulness, and I hope to welcome you back to Pullman Liverpool in the near future. Kind Regards, Vicki Mangan Guest Experience Manager

Wonderful hotel, fabulous stay

Customer review rating 5.0/5

Marie Families - Confirmed reviews ALL

Superb from arrival to departure.

Dear Marie, Thank you for taking the time to share your feedback regarding your recent stay at Pullman Liverpool. I am delighted to read your score and pleased that your stay with us was an enjoyable one. We aim to keep our standards consistently high here at Pullman Liverpool and feedback such as yours is invaluable for us to ensure that we achieve this. It would greatly be appreciated if you could share your positive feedback in a review on our TripAdvisor page: https://www.tripadvisor.co.uk/UserReviewEdit-g186337-d78…-Pullman_Liverpool-Liverpool_Merseyside_England.html This would give other guests, who may be deciding whether to book with us, a chance to share your experience and thoughts. Again, thank you for your thoughtfulness, and I hope to welcome you back to Pullman Liverpool in the near future. Kind Regards, Vicki Mangan Guest Experience Manager

Stay

TripAdvisor rating 5.0/5

K5644IGscottr Couples - TripAdvisor review

Very nice hotel staff couldn’t do enough they where all friendly and polite and went above and beyond to make sure your stay was excellent from the moment me and my girlfriend walked in the hotel to celebrate our 5 year anniversary restaurant staff where amazing and food was lovely everything was freshly made and high standard Lauren think it was duty manager on in the night was very helpful and friendly and did everything she could to make sure we had an enjoyable and memorable experience thank you to everyone at the Pullman liverpool will definitely be staying again

Dear K5644IGscottr Thank you for celebrating your anniversary with us here at Pullman Liverpool. Delighted you had a good experience and enjoyed your meal in our restaurant I will ensure all your kind words are shared with the team and we hope to welcome you back in the future kind regards Neil Brailsford General manager

Great location and very comfortable bed

TripAdvisor rating 3.0/5

Missronilondon Couples - TripAdvisor review

Great location, right next to M&S arena. Parking 1 min walk from the hotel. Room was nice and spacious and bed was really comfortable but room wasn’t cleaned properly. Tea station was dusty and had clumps of hair on it. In the morning as we were getting ready to leave we found pair of used contact lenses on the bathroom floor which means the floor wasn’t properly cleaned from the last guest staying in there. When I stayed few years ago the room was spotless, shame the standard slipped.

Dear Missronilondon Thank you for your review and feedback that is greatly appreciated and so valuable to us I am sorry to read there were lapses in some standards for which I sincerely apologise I do hope we well get the opportunity of welcoming you back and restoring your faith kind regards Neil Brailsford General Manager

Fantastic Hotel

Customer review rating 5.0/5

Khadine Families - Confirmed reviews ALL

Amazing staff in all areas of the hotel, with a swift and friendly checkin from Maddox on reception to all the staff in the restaurant. Location and views were perfect and the food was outstanding!

Dear Khadine, Thank you for taking the time to share your feedback with us. It's always nice to hear such positive comments, especially about our team who are always aiming to exceed expectations. I hope to welcome you back to Pullman Liverpool in the near future. Kind Regards, Vicki Mangan Guest Experience Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,532 reviews 9.3/10 Location
  • 2,555 reviews 8.5/10 Room
  • 2,217 reviews 8.8/10 Service
  • 12 reviews 6.4/10 WiFi
  • 1,012 reviews 8.6/10 Comfort
  • 974 reviews 8.1/10 Breakfast
  • 929 reviews 6.8/10 Cleanliness
  • 449 reviews 9.3/10 Vibe

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