Pullman Liverpool 4 stars

Customer review rating (ALL Rating) 4.7/5 2,031 reviews

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Description

Hotel extras

  • Accomodation BID levy of £2 + VAT per room, per night from 1st June 2025

  • Onsite with M&S Bank Arena & ACC and Exhibition Centre Liverpool, located on the waterfront

  • Green Key Accredited

  • Discounted parking at Kings Dock Multi Storey- chargeable at £18 for 24hrs (subject to change)

  • Card payment only

Our accommodation(s)

Hotel location

Pullman Liverpool

Kings Dock
L34FP liverpool
United Kingdom

GPS:53.396407, -2.989419

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Pullman Restaurant

Pullman Liverpool Restaurant offering breakfast and evening meals.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,031 reviews

TripAdvisor Rating  4.6/5  3,438 reviews

Certificate of excellence 2025

Nice stay

TripAdvisor rating 4.0/5

lozz_tee_2005 Couples - TripAdvisor review

As a previous guest of the Pullman we were slightly disappointed this time with the room. Paid for a Delux room which comes with a rain shower but ended up with a disabled room with a bath and hand held shower attachment. Also no plug sockets near to a mirror to plug hairdryer/straighteners in (see photo for closest plug) even with 'salon length' cable it wouldn't reach. Other than that, we enjoyed our stay. Comfortable bed as always, quiet room.

Customer review rating 5.0/5

Colin J. Couples - Confirmed reviews ALL

Warm welcome and friendly and helpful staff. Room was amazing, comfy bed and loved the shower. In the heart of everything so not far to walk. Will definitely be coming here again.

Customer review rating 4.0/5

Julie B. Friends - Confirmed reviews ALL

We're fortunate to have both rooms upgraded. Everything was fab until breakfast on our final morning. No fried eggs, no beans, no bacon. 1 chef only who was polite and professional to cater for 200 covers.

Dear Julie B., Thank you for your continued patronage and for your kind words regarding our team. We appreciate your feedback about breakfast and will take it into consideration, as we strive to enhance our guests' experience. Best regards, Pullman Liverpool

Customer review rating 5.0/5

Jeff H. Couples - Confirmed reviews ALL

Another stay at the Pullman Hotel where the staff are very friendly and professional, the hotel is spotless, from the bar, restaurant to the check-in desks, foyer, lifts, corridors and bedrooms are consistently pristine

Customer review rating 3.5/5

Malcolm G. Business - Confirmed reviews ALL

Well located, clean room and friendly staff. The breakfast however was very poor. Extremely cold food from the 'hot buffet' section.

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Other web-users rate our hotel

  • 1,548 reviews 9.5/10 Location
  • 2,359 reviews 8.6/10 Room
  • 2,335 reviews 9.4/10 Service
  • 47 reviews 4.9/10 WiFi
  • 998 reviews 8.2/10 Comfort
  • 927 reviews 8.6/10 Breakfast
  • 833 reviews 8.3/10 Cleanliness
  • 537 reviews 7.5/10 Food

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