Pullman Liverpool 4 stars

Customer review rating (ALL Rating) 4.7/5 2,152 reviews

Pullman Liverpool - Image 1
Pullman Liverpool - Image 2
Pullman Liverpool - Image 3
Pullman Liverpool - Image 4

Description

Hotel extras

  • Discounted parking at Kings Dock Multi Storey- chargeable at £18 for 24hrs (subject to change)

  • Onsite with M&S Bank Arena & ACC and Exhibition Centre Liverpool, located on the waterfront

  • Green Key Accredited

  • High-speed Wi-Fi in all areas

  • Card payment only

Our accommodation(s)

Hotel location

Pullman Liverpool

Kings Dock
L34FP liverpool
United Kingdom

GPS:53.396407, -2.989419

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Pullman Restaurant

Pullman Liverpool Restaurant offering breakfast, lunch, Afternoon Tea and evening meals.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,152 reviews

TripAdvisor Rating  4.6/5  3,412 reviews

Certificate of excellence 2024

Impressive

TripAdvisor rating 5.0/5

JosephSpendlove TripAdvisor review

Impressive hotel with great views across the river. Had an issue with my booking on check in and the staff were very helpful. The room was amazing, very big and modern. Perfect for when you are at an event next door as it links straight in without going outside. Super friendly staff.

Dear Joseph Thank you for your review and kind words about the team which I will ensure are shared Delighted you had a good experience and we hope to welcome you back in the future kind regards Neil Brailsford General Manager

Not centrally located.

TripAdvisor rating 3.0/5

Terri P Couples - TripAdvisor review

Reading the reviews of this hotel we thought it would be the height of luxury. I would rate as just above average for the room we had. Wonderful soundproofing though, never heard a soul! We had room only, so little interaction with staff who were very pleasant. Didn’t eat in the restaurant so cannot comment on this. The location for us was not ideal. The walk, a good 15 mins into the centre (we’re old!) was not great for late night revelry although cabs are pretty cheap. I would book a more centrally located hotel as most of what we did was in or very close to the centre.

Dear Terri Thank you for your feedback Sorry you didn't find our location ideal for your plans during your visit kind regards Neil Brailsford General Manager

Very good hotel

TripAdvisor rating 5.0/5

MM2000220 Couples - TripAdvisor review

This was an extremely good hotel experience. I stay in a lot of hotels of all types and it’s so good when you find a properly good one. Everyone was super friendly from the start, great rooms and a great breakfast. Other hotels take note: this is how you do it.

Dear MM2000220 Thank you for your review and kind words Delighted you had a great experience were well looked after and enjoyed breakfast We hope to welcome you back in the future kind regards Neil Brailsford General Manager

Nice weekend away

TripAdvisor rating 5.0/5

patsy k Couples - TripAdvisor review

We were there in march what a lovely welcome from baz, lovely man beautiful room thank you so much, a special thank you to Paige Paul and roni, they greet us with open arms so lovely to see them again, and a big thank you to Leah she told us we’re to go to watch the football thank you Leah, we are coming back in July and can’t wait to see you all, we have such a lovely time every time we come back it’s been 7 years now and wouldn’t go anywhere else so thank you all see you soon from patsy and Allan.

Dear Patsy and Allan It was lovely to welcome you back to Pullman Liverpool and thank you for your loyalty over the last seven years. Delighted the team especially Baz, Paige, Paul, Roni and Leah - looked after you See you in July kind regards Neil Brailsford General Manager

Poor evening meal if in a group.

TripAdvisor rating 4.0/5

Chris E TripAdvisor review

Great location, friendly staff and excellent rooms. The downside was that travelling in a large group the provided evening meal was very poor! No vegatables with the main meal and cottage pie was a brown slush! See photo. Not recommended for a group visit or eat out!

Dear Chrise Thank you for your review and feedback that is important to us My apologies for the disappointing meal on the second night of your four night stay - having spoken to the tour leader this issue was addressed and I understand the group enjoyed their meals on the other nights during your stay. It is good to read there were other positives aspects to your stay with us. Kind regards Neil Brailsford General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,587 reviews 9.5/10 Location
  • 2,383 reviews 8.6/10 Room
  • 2,366 reviews 9.4/10 Service
  • 46 reviews 3.3/10 WiFi
  • 1,008 reviews 8.3/10 Comfort
  • 957 reviews 8.8/10 Breakfast
  • 839 reviews 8/10 Cleanliness
  • 549 reviews 7.8/10 Food

Powered by Trustyou

Our other establishments nearby

All our hotels in Liverpool