Pullman Liverpool 4 stars

Customer review rating (ALL Rating) 4.7/5 2,261 reviews

Best price
guarantee
Pullman Liverpool - Image 1
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Kings Dock, L34FP liverpool, United Kingdom

Description

Hotel extras

  • Discounted parking at Kings Dock Multi Storey- chargeable at £12 for 24hrs (subject to change)

  • Onsite with M&S Bank Arena & ACC and Exhibition Centre Liverpool, located on the waterfront

  • Green Key Accredited

  • High-speed Wi-Fi in all areas

  • Card payment only

Our accommodation(s)

Hotel location

Pullman Liverpool

Kings Dock
L34FP liverpool
United Kingdom

GPS:53.396407, -2.989419

Telephone
Fax +44 151 945 1001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Pullman Restaurant

Pullman Liverpool Restaurant offering breakfast, lunch, Afternoon Tea and evening meals.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,261 reviews

TripAdvisor Rating  4.5/5  3,362 reviews

Certificate of excellence 2024

Enjoyable Stay

TripAdvisor rating 4.0/5

misslinelljon Families - TripAdvisor review

My daughter and I have just stayed at the Pullman as we were going to a concert in the M&S Auditorium next door. The vicinity to the venue is perfect and was literally a 2 minute walk which was welcome considering Storm Daragh was wreaking havoc! The hotel is beautiful, the staff friendly and the rooms were wow. We had a room on the top floor which looked out towards the wheel which was amazing. Bathroom was lush and the waterfall shower fab. Now for the negatives, it was just the finishing touches really. For £210 for the night I would have expected a more generous choice with the beverages in the room and I think the pizza my daughter had delivered to the room was a Chicago Town one, tasty but at £17 we were expecting something more…. We wanted room service breakfast, just a small thing but no pen to fill it in. It was delivered on time but there was no clean cups for tea and no spoon to eat the cereal. Just mentioning this as not to complain as it’s hardly anything to complain about but just constructive feedback for management to take on board….. Ohh and then there was the 0230am fire alarm and subsequent full evacuation but that was hardly the hotel’s fault, I’m assuming because when we checked our breakfast was free so I’m guessing this was an apology for the inconvenience. Would definitely stay again but perhaps wouldn’t eat there.

Dear Lindsay Thank you for choosing to stay with us here at Pullman Liverpool. Your feedback is valuable to us and most appreciated and will be used to help us improve the experience we offer. Delighted to read overall you had a good stay and would stay again We look forward to welcoming you back but in the meantime have a very Merry Christmas kind regards Neil Brailsford General Manager

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Spoilt by experience in the Restaurant with lack of communication about our booking AND then our bill being wrongly calculated!

Outstanding customer service in a brilliant location

Customer review rating 5.0/5

Khadine T. Friends - Confirmed reviews ALL

An enjoyable and relaxing stay

Great location for a modern hotel

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Experience was good although somewhat surprised to be asked for ID having already checked in on line and being an Accor member, my nationality etc is already known.

Perfect stay with helpful staff.

Customer review rating 5.0/5

Chris L. Business - Confirmed reviews ALL

Lovely surprise to be upgraded this stay as a gold member. Also big shout out to Roni and Paul who are always friendly, professional and a credit to the hotel.

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Other web-users rate our hotel

  • 1,619 reviews 9.5/10 Location
  • 2,441 reviews 8.7/10 Room
  • 2,407 reviews 9.4/10 Service
  • 46 reviews 5/10 WiFi
  • 1,031 reviews 8.4/10 Comfort
  • 966 reviews 8.8/10 Breakfast
  • 869 reviews 7.9/10 Cleanliness
  • 573 reviews 8/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.