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Pullman Liverpool Hotel 4 stars

Customer review rating 4.7/5 9,475 reviews

ALLSAFE approved hotel

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Room 1

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How it works?
Pullman Liverpool
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+ 25 Services

Hotel extras

  • Liverpool Waterfront Car Park - Hotel Discount £12 per 24 hours

  • Walking distance to Royal Albert Dock and Tourist Attractions

  • An ALLSAFE Clifton certified hotel

  • Complimentary High Speed Wi-Fi

  • On site with Cruise Terminal, Exhibition Centre Liverpool, ACC Liverpool and M&S Bank Arena

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Pullman Liverpool

Kings Dock
L34FP liverpool
united kingdom

Tel: +4401519451000

Fax: (+44)01519451001

Check-in from 15h00

Check out up to 12h00

  • LIVERPOOL ONE BUS STATION : 

  • By plane

    LIVERPOOL JL At 12.87km / 8 miles

  • By train

    LIVERPOOL CENTRAL At 1.61km / 1 miles

GPS :53.396407, -2.989419

Hotel services

Pullman Restaurant

Pullman Liverpool Restaurant offering breakfast, lunch, Afternoon Tea and evening meals.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Breakfast à la carte Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 3 Meeting rooms
  • Business Center
    • Business center is wheelchair accessible
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 216 rooms
    • 14 rooms for people with reduced mobility
    • No family room
    • 6 connecting rooms
    • 216 non-smoking rooms
    • 8 floors
  • Languages spoken at the hotel
    • French
    • English
    • Polish
    • Italian
    • Portuguese
  • Lounge
    • Waiting area or lounge
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Elevator to all floor
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
  • Luggage storage
    • Luggage storage
  • Porter
    • Porter
Access to property
  • Q-Park John Lewis Additional charge
    • Near the property
    • 220 parking spaces
    • Public
    • Parking opened 24/7
    • Parking with security service
  • Q-Park Liverpool One Additional charge
    • Near the property
    • 1,900 parking spaces
    • Public
  • Q-Park Hanover Street Additional charge
    • Near the property
    • 500 parking spaces
    • Public
    • Parking opened 24/7
  • Liverpool Waterfront Additional charge
    • Near the property
    • 580 parking spaces
    • Public
    • Parking opened 24/7
Well-being
  • Fitness Lounge - Open
    • On site
Family
  • Services for children
    • Childrens TV Channels

Our accommodation(s)

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 132

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 80 people

Find out more

Our guest reviews for
Pullman Liverpool

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

9,475 reviews

TripAdvisor Rating 4.5/5

2,671 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Great room fab views

Customer review rating 5.0/5

Susan W. Couples - 23/10/2021 Confirmed reviews ALL

Lovely room with fabulous view. Rainfall shower was also excellent. Room was very spacious with huge TV!

Great location

Customer review rating 5.0/5

S R. Couples - 22/10/2021 Confirmed reviews ALL

2 night stay. Great location . Staff friendly helpful and welcoming. Easy fast check in and check out. Room spotless with great view of river. Huge walk in shower . Lighting and mirrors in bathroom brilliant which I never seem to get elsewhere.

Customer review rating 4.0/5

Michael G. Couples - 21/10/2021 Confirmed reviews ALL

Just disgusted at bar prices , was charged £ 10 for a pint of pale ale and half pint of cider

Good location and extremely comfortable

Customer review rating 4.5/5

Judith L. Friends - 21/10/2021 Confirmed reviews ALL

Enjoyable stay. Staff all very helpful and friendly. Well situated for sightseeing. Amazingly comfortable bed. Excellent range of food for breakfast.

Pleasant well located hotel

Customer review rating 4.0/5

John Business - 20/10/2021 Confirmed reviews ALL

The hotel was pleasant, with friendly staff and comfortable rooms. My only disappointment was purely down to timing, no fault of the hotel, in that the rather large party of older gents and ladies did tend to maximise their time over breakfast, making fitting other guests in tricky some mornings.

Nice Hotel

Customer review rating 3.5/5

A P. Business - 20/10/2021 Confirmed reviews ALL

Room was comfortable, however not suitable for business as no desk and chair to work at. Dinner and breakfast was lovely. Unfortunately the bar had no alcohol free options which was very poor.

Great stay, perfectly placed for arena

Customer review rating 4.0/5

Adele W. Couples - 19/10/2021 Confirmed reviews ALL

Great stay, only thing was the lighting in the room. Very dark when trying to put makeup on at the mirrors. Loved the bathroom

Like many of us, struggling with readjusting to daily life

Customer review rating 3.5/5

Mark Business - 18/10/2021 Confirmed reviews ALL

The heart & soul seems to have left the hotel, very few staff member seem to embody the standards that were once prevalent. Breakfast quality has reduced Rooms remain of a high standard and the hotel is always clean

Great location for attending conference

Customer review rating 4.5/5

Anonymous Business - 18/10/2021 Confirmed reviews ALL

Friendly staff. comfortable room. Lovely stay

Great hard product and bar/restaurant staff excellent

Customer review rating 4.5/5

Stephen M. Business - 17/10/2021 Confirmed reviews ALL

Attending as conference organiser, brilliant location

Clean and well looked after hotel with hgreat location for ACC Liverpool

Customer review rating 3.5/5

Anonymous Business - 17/10/2021 Confirmed reviews ALL

Checking in and out was seamless. The room was clean, tidy and well equipped. Breakfast was a shambles. On the first morning I did not get any tea or coffee at my table, even after finishing my breakfast. I asked if I could have coffee and was told someone would be around soon.

Customer review rating 5.0/5

Jason O. Couples - 17/10/2021 Confirmed reviews ALL

This is the second time we have stayed at the Hotel. We requested the Room on the River, as was the same.the first time we stayed. It was Perfect... room was everything we needed. The staff were amazing... from the booking originally.. to check in to the Breakfast staff. We had a fab couple of days away to celebrate my partners birthday. Can't wait to stay next year.

Our preferred Liverpool hotel

Customer review rating 5.0/5

S W. Couples - 16/10/2021 Confirmed reviews ALL

We have stayed at many hotels in Liverpool and this is definitely one of the best. One of the things that stood out for us were the staff. All extremely polite and courteous, nothing was too much trouble. Our room was spacious and clean with a wonderfully comfortable bed and an amazing view. Breakfast was fresh, tasty and hot. Thank you, we have already booked our next stay in the new year.

Central Location

Customer review rating 5.0/5

Gerard Business - 16/10/2021 Confirmed reviews ALL

Business trip

Dear Gerard, Thank you for taking the time to share your feedback! I am glad that you have enjoyed your time with us and I hope to welcome you back to Pullman Liverpool in the near future. Kind Regards, Vicki Mangan Guest Experience Manager

Lovely rooms.

Customer review rating 3.5/5

Alison Couples - 16/10/2021 Confirmed reviews ALL

We had the room, a meal and breakfast booked. The room was lovely, loved the bathroom with shower, lovely spacious room. However the meal as it was prepaid was limited to a small menu. The breakfast sure made up for this with so much choice that we didn't need to eat for the rest of the day. We would definitely stay again but not have the pre paid meal next time.

Dear Alison, Thank you for taking the time to share your feedback. I am glad that you have enjoyed your stay with us, and will ensure that your helpful comments are discussed with the team so that we are always aiming to exceed expectations. I hope to welcome you back to Pullman Liverpool in the future. Kind Regards, Vicki Mangan Guest Experience Manager

Very Nice

Customer review rating 4.5/5

Anonymous Business - 15/10/2021 Confirmed reviews ALL

All was great and I would stay there again

Dear M., Thank you for taking the time to share your feedback! I am glad that you have enjoyed your time with us and I hope to welcome you back to Pullman Liverpool in the near future. Kind Regards, Vicki Mangan Guest Experience Manager

Great Location

Customer review rating 4.5/5

Andrew W. Couples - 15/10/2021 Confirmed reviews ALL

The staff were great friendly the place was clean the room was large and the well appointed

Dear Andrew We very much appreciate your comments regarding your stay at the Pullman Liverpool. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vicki Mangan Guest Experience Manager

Great location and quality

Customer review rating 5.0/5

Paul B. Couples - 15/10/2021 Confirmed reviews ALL

Excellent one night stay, room and breakfast surpassed expectations. Thanks

Dear Fiona, Thank you for taking the time to share your feedback regarding your recent stay at Pullman Liverpool. I am delighted to read your score and pleased that your stay with us was an enjoyable one. We aim to keep our standards consistently high here at Pullman Liverpool and feedback such as yours is invaluable for us to ensure that we achieve this. It would greatly be appreciated if you could share your positive feedback in a review on our TripAdvisor page: https://www.tripadvisor.co.uk/UserReviewEdit-g186337-d78…-Pullman_Liverpool-Liverpool_Merseyside_England.html This would give other guests, who may be deciding whether to book with us, a chance to share your experience and thoughts. Again, thank you for your thoughtfulness, and I hope to welcome you back to Pullman Liverpool in the near future. Kind Regards, Vicki Mangan Guest Experience Manager

Lovely as always!

TripAdvisor rating 5.0/5

natalia07172021 29/09/2021 TripAdvisor review

Amazing room, lovely breakfast with lots of choice and great service. Staff were helpful and check in and out were quick and easy. The hotel was fully Covid 19 compliant. Fully enjoyed our stay and will visit again.

Dear natalia07172021 Thank you for your review and kind words. Delighted you had a good stay and were reassured. We hope to welcome you back soon? kind regards Neil Brailsford General Manager

Excellent Stay.

TripAdvisor rating 4.0/5

alistairbremner2021 26/09/2021 TripAdvisor review

As always, the Pullman delivers on Cleanliness, Practicality and Efficiency. The staff were friendly and obliging. Many fellow guests were apparently unaware that we are still in a pandemic and the spirit of covid19 countermeasures was sadly lacking. The Hotel needs to be stricter in it’s regulation of Covid 19 measures. Breakfast Buffet was somewhat less than inspiring and lots of popular items were not promptly filled up.

Dear Alistair Thank you for your review and feedback. In regards to the Covid 19 measures I would like to assure you the safety of our guests and staff continues to be at the forefront of everything we do we are proud to hold the Accor Allsafe accreditation. We do hope to welcome you back in the future. kind regards Neil Brailsford General Manager

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