Pullman Liverpool 4 stars

Customer review rating (ALL Rating) 4.7/5 2,241 reviews

Best price
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Pullman Liverpool - Image 1
Pullman Liverpool - Image 2
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Kings Dock, L34FP liverpool, United Kingdom

Description

Hotel extras

  • Discounted parking at Kings Dock Multi Storey- chargeable at £12 for 24hrs (subject to change)

  • Waterfront location and walking distance to Royal Albert Dock

  • High-speed Wi-Fi in all areas

  • Neighbours M&S Bank Arena, ACC Liverpool and Exhibition Centre Liverpool

  • Card payment only

Our accommodation(s)

Hotel location

Pullman Liverpool

Kings Dock
L34FP liverpool
United Kingdom

GPS:53.396407, -2.989419

Telephone
Fax +44 151 945 1001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Pullman Restaurant

Pullman Liverpool Restaurant offering breakfast, lunch, Afternoon Tea and evening meals.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,241 reviews

TripAdvisor Rating  4.5/5  3,316 reviews

Certificate of excellence 2024

Pros but too many cons!

TripAdvisor rating 3.0/5

welltravelled7186338 TripAdvisor review

Pros : lovely bed and linen , reception staff are helpful and polite. Receptionist who booked taxi for me was wonderful and helpful ( thank you!). Doorman with feather in cap was 1st class and helped put suitcase in taxi. Cons : breakfast was terrible , poor choice of cereals and not a banana in sight. Breakfast staff were late , surly and disorganised :-(

Dear welltravelled7186338 Thank you for your review and feedback that is valuable to us and most appreciated Sorry to read you were disappointed with breakfast, your feedback will be investigated with the team Pleased to read there were also positive aspects top your stay and we hope to welcome you back in the future Kind regards Neil Brailsford General Manager

Fabulous hotel, last minute booking

TripAdvisor rating 5.0/5

johnlord71 TripAdvisor review

Following a disastrous potential hotel nightmare nearby, I was lucky enough to be able to book a room very last minute at the Pullman. Chloe on reception was a delight, with a caring manner and provided exceptional service. She is an absolute credit to the hotel which itself was impeccably clean and luxuriously comfortable. Breakfast was varied, tasty and fresh unlike most hotels I have visited. Fantastic hotel and would really recommend! A further compliment also goes to Billy, who was also very, very helpful.

Dear John Thank you for your review and kind words. Delighted you had a good experience and I will ensure your kind words are shared with Chloe and Billy Really appreciate your recommendations and we hope to welcome you back in the future kind regards Neil Brailsford General Manager

Conference Visit

TripAdvisor rating 5.0/5

venners01 TripAdvisor review

The hotel and rooms were fantastic along with the staff. A special thanks from me to Chloe who looked after us from the moment we checked in. An employee of the month candidate who definitely gets my vote. I would also mention Billy who was also most helpful.

Dear venners01 Thank you for your review and kind words which will be shared we hope to welcome you back soon kind regards Neil Brailsford General Manager

FABULOUS

TripAdvisor rating 5.0/5

Sallyhowe Couples - TripAdvisor review

We’ve stayed at this hotel many times and it never disappoints - we stayed for 3 nights on half board , the breakfasts and evening meal were really good - what makes this hotel so special is the staff - especially Paul and Paige they are a credit to the hotel. Our room was on the 7th floor with a lovely view of the river , room was absolutely spotless - will definitely be back again , wouldn’t stay anywhere else - thanks to all the management and staff

Dear Sally Firstly thank you for your loyalty to the hotel is is truly appreciated. Delighted you had another great experience and thank you for your kind words about Paige and Paul which I have shared with them We hope to welcome you back soon? kind regards Neil Brailsford General Manager

Excellent hotel

TripAdvisor rating 5.0/5

Leanne D TripAdvisor review

Absolutely beautiful hotel. Room was huge and lovely. Bathroom was beautiful. Best shower I have ever had! Waterfall shower was outstanding. Could have stayed in there! Bed was proper comfy. Breakfast was lovely. Staff were proper friendly and chatty. Will definitely be booking again if in the area and will be choosing Pullman again.

Dear Leanne Thank you for your kind words, so pleased you enjoyed your stay with us. Be great to welcome you back on your next visit to Liverpool kind regards Neil Brailsford General Manager

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Other web-users rate our hotel

  • 1,615 reviews 9.5/10 Location
  • 2,415 reviews 8.8/10 Room
  • 2,379 reviews 9.3/10 Service
  • 44 reviews 3.5/10 WiFi
  • 1,011 reviews 8.4/10 Comfort
  • 964 reviews 8.8/10 Breakfast
  • 871 reviews 7.8/10 Cleanliness
  • 563 reviews 8/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.