Pullman Liverpool 4 stars

Customer review rating (ALL Rating) 4.7/5 2,203 reviews

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Description

Hotel extras

  • Discounted parking at Kings Dock Multi Storey- chargeable at £12 for 24hrs (subject to change)

  • Waterfront location and walking distance to Royal Albert Dock

  • High-speed Wi-Fi in all areas

  • Neighbours M&S Bank Arena, ACC Liverpool and Exhibition Centre Liverpool

  • Card payment only

Our accommodation(s)

Hotel location

Pullman Liverpool

Kings Dock
L34FP liverpool
United Kingdom

GPS:53.396407, -2.989419

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Pullman Restaurant

Pullman Liverpool Restaurant offering breakfast, lunch, Afternoon Tea and evening meals.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,203 reviews

TripAdvisor Rating  4.5/5  3,249 reviews

Certificate of excellence 2024

The best hotel experience in Liverpool

Customer review rating 5.0/5

U R. Couples - Confirmed reviews ALL

The staff have always been nothing short of amazing to us, service is excellent and timely, rooms are clean and high quality, and everything is offered at an excellent price. We had visited for a special occasion and even got upgraded to a king room- truly the best hotel and people in Liverpool

Dear Usama R., We very much appreciate your comments regarding your stay at the Pullman Liverpool. It is always a pleasure to receive positive feedback. I will share your comments with Paul and our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Klein Guest Experience Manager

Amazing!!!

Customer review rating 5.0/5

D. F. Couples - Confirmed reviews ALL

This hotel is Amazing! The staff, ALL of them are the warmest , friendliest, most welcoming team I have ever met. Our room and view made our trip, thanks to the lovely young man I booked with. The hotel is in the best spot beside the Albert Docks, just a short stroll on the Promenade. I cannot rate and recommend this hotel highly enough. We will be back! 😊👍

Dear F. D., We very much appreciate your comments regarding your stay at the Pullman Liverpool. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Klein Guest Experience Manager

Great location, friendly staff

Customer review rating 5.0/5

H. Couples - Confirmed reviews ALL

We always choose The Pullman when staying in Liverpool. Great location for M&S Arena and the added bonus of a friendly, helpful staff team.

Dear Angela, Thank you for taking the time to share your feedback. I am glad that you have enjoyed your stay with us, and will ensure that your helpful comments are discussed with the team so that we are always aiming to exceed expectations. I hope to welcome you back to Pullman Liverpool in the future. Kind Regards, Chris Klein Guest Experience Manager

Quiet Location

Customer review rating 4.5/5

Helen Couples - Confirmed reviews ALL

Stayed for two nights and was impressed with the size of the room and bed. Excellent large TV too. Breakfast a bit hit and miss - a great range of food available but when the hotel is quiet the cooked food is left out and it goes cold and hard. The second day when the hotel was full, the cooked food was much fresher as it was having to be restocked. They would do better to cook to order on quiet days if possible. Parking was easy too - make sure you go the the car park office on the GF when you leave as they give you a discount for staying at the Pullman

Dear Helen, Thank you for taking the time to share your feedback. I am glad that you have enjoyed your stay with us, and will ensure that your helpful comments are discussed with the team so that we are always aiming to exceed expectations. I hope to welcome you back to Pullman Liverpool in the future. Kind Regards, Chris Klein Guest Experience Manager

Good location lovely room

Customer review rating 4.5/5

Dee S. Business - Confirmed reviews ALL

Very happy will return

Dear denise, Thank you for taking the time to share your feedback. I am glad that you have enjoyed your stay with us, and will ensure that your helpful comments are discussed with the team so that we are always aiming to exceed expectations. I hope to welcome you back to Pullman Liverpool in the future. Kind Regards, Chris Klein Guest Experience Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,564 reviews 9.5/10 Location
  • 2,390 reviews 8.7/10 Room
  • 2,272 reviews 9.3/10 Service
  • 19 reviews 7.7/10 WiFi
  • 981 reviews 8.5/10 Comfort
  • 967 reviews 8.4/10 Breakfast
  • 883 reviews 7.6/10 Cleanliness
  • 538 reviews 7.6/10 Food

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