Pullman Liverpool 4 stars

Customer review rating (ALL Rating) 4.6/5 1,876 reviews

Hotel extras

  • Discounted parking at Kings Dock Multi Storey- chargeable at £12 for 24hrs (subject to change)

  • Walking distance to Royal Albert Dock

  • High-speed Wi-Fi in all areas

  • Neighbours M&S Bank Arena, ACC Liverpool and Exhibition Centre Liverpool

  • Waterfront location

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Pullman Liverpool

Kings Dock
L34FP liverpool
United Kingdom

GPS:53.396407, -2.989419

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Pullman Restaurant

Pullman Liverpool Restaurant offering breakfast, lunch, Afternoon Tea and evening meals.

Our accommodation(s)

All spacious rooms and suites come equipped with free Wi-Fi, tea and coffee-making facilities, a fluffy bathrobe and slippers. Settle into your modern bedroom and feel at home, with a dedicated work space, TV and plenty of natural light. Choose a room with a city or river view for a beautiful backdrop to your stay. All rooms are finished with local-inspired artwork, letting guests feel fully immersed in Liverpool's unique maritime heritage.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,876 reviews

TripAdvisor Rating  4.5/5  2,992 reviews

Decent food, friendly host Becky made the evening.

TripAdvisor rating 5.0/5

Alan M Business - TripAdvisor review

Spent a night here for work, had a meal in the restaurant and Becky was a fantastic host. Super friendly, chatty, and a genuinely fantastic host with exactly the right amount of chat / provacy for a solo diner. Food was ok, small portions, and the panacotta seemed to be a day or two chilling in the fridge, but tasty. 👌

Dear Alan thank you for your review and kind words about Becky which I will share with her. Really appreciate all your feedback that is really useful to us. We hope to see you again soon. kind regards Neil Brailsford General Manager

Overnight stay

Customer review rating 3.5/5

Mike C. Couples - Confirmed reviews ALL

A better experience than last time.

Dear Thomas, Thank you for taking the time to share your feedback. I am glad that you have enjoyed your stay with us, and will ensure that your helpful comments are discussed with the team so that we are always aiming to exceed expectations. I hope to welcome you back to Pullman Liverpool in the future. Kind Regards, Vicki Mangan Guest Experience Manager

Great facilities, lovely room, fantastic restaurant

Customer review rating 5.0/5

Cathy P. Couples - Confirmed reviews ALL

2 night weekend break, lovely room, great facilities, would only recommend a dressing table to sit at would of been preferred. Both dinner & breakfast in restaurant was delicious.

Dear Catherine We very much appreciate your comments regarding your stay at the Pullman Liverpool. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vicki Mangan Guest Experience Manager

Delicious hotel meal

TripAdvisor rating 5.0/5

Steve B TripAdvisor review

Hotel restaurant is very good, as a regular guest I have eaten most of the dishes, and I would say not one bad meal. The staff in the bar and restaurant are great, I always seem to be served by Leah and she is fantastic, very helpful and offers suggestions to complement your main course.

Dear Steve Firstly thank you for your continued loyalty to the hotel that us really appreciated. Thank you for reviewing your meal in the restaurant and for your kind words about Leah which I will share with her. We look forward to welcoming you back soon. kind regards Neil Brailsford General Manager

Lovely escape!

TripAdvisor rating 5.0/5

Margoguy Couples - TripAdvisor review

Lovely rooms, very high spec and too quality. Best breakfast in Liverpool and lovely staff. What's not to love ? Great location for shopping, theatres, gorgeous architectures, whatever floats your boat. Staff are lovely. Helpful and friendly. And it's a beautiful spotless hotel.

Dear Margoguy Thank you for your review and kind words that are truly appreciated and will be shared with the team. We do hope to welcome you back soon and please remember to sign up to the Accor Loyalty programme ALL to ensure you get great offers and build up your reward points. kind regards Neil Brailsford General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,614 reviews 9.3/10 Location
  • 2,662 reviews 8.5/10 Room
  • 2,319 reviews 8.9/10 Service
  • 12 reviews 6.4/10 WiFi
  • 1,050 reviews 8.6/10 Comfort
  • 1,024 reviews 8.2/10 Breakfast
  • 973 reviews 6.8/10 Cleanliness
  • 454 reviews 9.4/10 Vibe

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