Pullman Liverpool 4 stars

Customer review rating (ALL Rating) 4.7/5 2,059 reviews

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Description

Hotel extras

  • Accomodation BID levy of £2 + VAT per room, per night from 1st June 2025

  • Onsite with M&S Bank Arena & ACC and Exhibition Centre Liverpool, located on the waterfront

  • Green Key Accredited

  • Discounted parking at Kings Dock Multi Storey- chargeable at £18 for 24hrs (subject to change)

  • Card payment only

Our accommodation(s)

Hotel location

Pullman Liverpool

Kings Dock
L34FP liverpool
United Kingdom

GPS:53.396407, -2.989419

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Pullman Restaurant

Pullman Liverpool Restaurant offering breakfast and evening meals.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,059 reviews

TripAdvisor Rating  4.6/5  3,431 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Ray O. Business - Confirmed reviews ALL

Awesome stay once again with brilliant and so helpful staff

Customer review rating 5.0/5

Sarah C. D. Families - Confirmed reviews ALL

Lovely hotel, welcoming staff - very accommodating and helpful

Pullman Liverpool, Liverpool in May

TripAdvisor rating 3.0/5

cmc123cmc TripAdvisor review

Room 212, Premium deluxe room, located on what they refer to as the "executive floor". Your on the same floor as the gym (which is basic but does the job) and the walkway that goes over to the conference center. The room is clean but scruffy in places. The view is not great of the conference centre opposite, if you push your face up to the window you can partially see the river. You get free mini bar which is restocked every day. Staff are very friendly and helpful. I originally had a superior room but decided to pay for upgrade which I don't think was worth it. Previously stayed in a superior room a couple of years ago and the view was better and generally a more comfortable feeling in the room. They didn't even include breakfast in the upgrade. Feels like a money grab and will I probably look for a different hotel next time. It is perfect for conference centre though as it is less than a minute walk away.

Dear cmc123cmc Thank you for your review that is important to us. I am sorry to read you felt your upgraded room wasn't good value - but pleased to read there were also positive aspects to your stay and we do hope to get the opportunity of restoring your faith in the future. kind regards Neil Brailsford General Manager

Customer review rating 3.5/5

Colin B. Business - Confirmed reviews ALL

overall the hotel was pleasant but found the bed lumpy and uncomfortable and the pillows were not good so restful sleep an issue .

Customer review rating 4.5/5

Iain S. Business - Confirmed reviews ALL

Out of all the hotels I have stayed in Liverpool this is my preferred due to its location, friendly staff and monsoon shower. Only slight negative is can’t open windows. I like fresh air when I sleep and don’t have this option when windows are sealed.

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Other web-users rate our hotel

  • 1,567 reviews 9.6/10 Location
  • 2,369 reviews 8.6/10 Room
  • 2,347 reviews 9.4/10 Service
  • 47 reviews 5/10 WiFi
  • 1,005 reviews 8.3/10 Comfort
  • 932 reviews 8.6/10 Breakfast
  • 831 reviews 8.2/10 Cleanliness
  • 547 reviews 7.4/10 Food

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