Pullman Liverpool 4 stars

Customer review rating (ALL Rating) 4.7/5 1,962 reviews

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Kings Dock, L34FP LIVERPOOL, United Kingdom

Description

Hotel extras

  • Accomodation BID levy of £2 + VAT per room, per night from 1st June 2025

  • Onsite with M&S Bank Arena & ACC and Exhibition Centre Liverpool, located on the waterfront

  • Green Key Accredited

  • Discounted parking at Kings Dock Multi Storey- chargeable at £18 for 24hrs (subject to change)

  • Card payment only

Our accommodation(s)

Hotel location

Pullman Liverpool

Kings Dock
L34FP LIVERPOOL
United Kingdom

GPS:53.396407, -2.989419

Telephone
Fax +44 151 945 1001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Pullman Restaurant

Pullman Liverpool Restaurant offering breakfast and evening meals.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,962 reviews

TripAdvisor Rating  4.6/5  3,501 reviews

Certificate of excellence 2025

Best Stay In Liverpool

TripAdvisor rating 5.0/5

Lee S TripAdvisor review

Having never stayed at the Pullman before and being from Liverpool I decided to book a stay with my wife after a busy Christmas. The staff were very friendly and made a real effort to make us feel welcome upon arrival. The rooms were excellent, very spacious and we had a great view of the Albert Dock. We decided to dine in the restaurant and were very impressed with the service and speed of the food coming out. We rated the food very highly one of the best meals we have had in a long time and very good value, We ordered a Steak and Chicken dish along with sides and wine, all for less than £100. Breakfast in the morning had plenty of choice and was very tasty, again service was excellent. I wouldn't hesitate to stay again, very close to parking and everything you need in Liverpool. Massive thanks to Sarah Louise-Kelly and the whole team at the Pullman.

Lee Thank you for your review so pleased you found us and had a great experience. Delighted you enjoyed the food and I will ensure your kind words are shared with Sarah and all the team. We hope to welcome you back for the second time very soon? kind regards Neil Brailsford General Manager

Customer review rating 4.5/5

James B. Solo - Confirmed reviews ALL

I stay at this hotel on a regular basis. Always a warm welcome from a great team of people. Clean comfortable good sized rooms. Good breakfast with quality items available. Bar and lounge with a good atmosphere in the evenings.

Dear James B., Thank you for your kind words regarding your experiences at Pullman Liverpool. We are delighted to hear that you appreciate our welcoming team, comfortable accommodations, and enjoyable breakfast offerings. Your feedback motivates us to maintain the high standards you expect during your visits. We would like to thank you for your loyalty to Accor and also Pullman Liverpool. We hope to see you again soon. Kind Regards Chris Klein Guest Experience Manager Pullman Liverpool Hotel

Decent stay!

TripAdvisor rating 3.0/5

H G TripAdvisor review

We stayed on New Year’s Eve, and the man on the front desk who checked us in was lovely and we got let into the room early (all of staff were very friendly throughout our stay). However, the room was quite warm despite the air con always being on cool settings, the room wasn’t overally big and there was only one robe, the lighting is not the best and the bar area food is quite overpriced. We paid £9 for fries with some bacon on, and they came with this quite gross pink sauce all over them. A small glass of apple juice (half filled with ice) was also £3. Overall, the staff were lovely and location and view is great! But wouldn’t rush back.

Dear HG Thank you for your review. Really appreciate your feedback that will be used to help us improve. Pleased to read the team looked after you and we were able to check you in early. kind regards Neil Brailsford General Manager

Customer review rating 4.5/5

Archie W. Couples - Confirmed reviews ALL

Always enjoy staying here, the river rooms offer great views, the staff are friendly, helpful and provide a nice relaxing atmosphere. Great location near all the main attractions.

Dear Archie W., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed the river views and found our staff to be friendly and helpful. I will discuss your comments about the complimentary remark towards your wife and work out who this colleague is and share your kind words. We look forward to welcoming you back for another relaxing experience. Kind Regards Chris Klein Guest Experience Manager Pullman Liverpool Hotel

Great stau

TripAdvisor rating 4.0/5

Sightsee39385256739 TripAdvisor review

Fantastic hotel in a brilliant location. The staff are excellent and always welcoming. We’ve stayed here many times and have consistently had great experiences. Breakfast is good — some days better than others — but there’s a good choice and a relaxed atmosphere. One small suggestion would be to ensure a dress code at breakfast, as we did notice the odd guest in pyjamas. Our room on the 8th floor was clean, exceptionally quiet, and the bed was extremely comfortable. The only minor issue was the air-con/fan, which wasn’t quite right and made the room feel very dry and slightly uncomfortable to sleep. That said, we had a fabulous two-night stay, as always.

Dear L&L Firstly thank you for your loyalty to the hotel which is greatly appreciated. Delighted you had another good stay and thank you for the feedback that will be used to help us improve We look forward to seeing you again in 2026 kind regards Neil Brailsford General Manager

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.