Pullman Liverpool 4 stars

Customer review rating (ALL Rating) 4.7/5 2,211 reviews

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Hotel extras

  • Discounted parking at Kings Dock Multi Storey- chargeable at £12 for 24hrs (subject to change)

  • Waterfront location and walking distance to Royal Albert Dock

  • High-speed Wi-Fi in all areas

  • Neighbours M&S Bank Arena, ACC Liverpool and Exhibition Centre Liverpool

  • Card payment only

Our accommodation(s)

Hotel location

Pullman Liverpool

Kings Dock
L34FP liverpool
United Kingdom

GPS:53.396407, -2.989419

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Pullman Restaurant

Pullman Liverpool Restaurant offering breakfast, lunch, Afternoon Tea and evening meals.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,211 reviews

TripAdvisor Rating  4.5/5  3,281 reviews

Certificate of excellence 2024

Disappointed with the food

TripAdvisor rating 5.0/5

Joecooney43 Families - TripAdvisor review

We had to send the main course back as it was cold & then again with the dessert. Both were just microwaved.

Dear Joe Thank you for your feed back - I am sorry to read you had to return your food for which I sincerely apologise. I will be discussing your experience with the team but I do hope we will get the opportunity to restore your faith in the future kind regards Neil Brailsford General Manager

Ideal visit

Customer review rating 4.5/5

Matthew M. Families - Confirmed reviews ALL

Great stay on a high floor room with amazing views. Jess Brennan was so good responding to my requests and went above and beyond to make our experience really great. I’ve sent a note to her directly but she is a credit to your company. The food was pretty good overall, although the only reason I’m not scoring a 10 is the soup was quite cold, it was difficult for me to source a decaf tea and the soap dispensers in the shower didn’t work. A small few small niggles on what was a wonderful stay.

Comfortable and stylish hotel

Customer review rating 4.5/5

Caz Families - Confirmed reviews ALL

I picked this hotel because it was close to the Van Gogh Exhibition. I'm glad I did as it is a very welcoming place. The whole staff were wonderful - helpful, smiley and knowledgeable. Jack especially gave us some good tips and sorted out the aircon for us (think the instructions could be better written & it's hard to make out small icons on a small screen). The room was spacious and I liked having water provided (no biscuits though!!). We were lucky to have a good view over the city and river (sadly rather misty!). It was nice and quiet so met the brief I always have from my husband which is a "quiet room with excellent aircon". If we return to Liverpool we will definitely stay again. We never eat hotel breakfasts as they are incredibly expensive if all you want is a cuppa and fruit so can't comment on the restaurant.

Customer review rating 4.0/5

Enid R. Families - Confirmed reviews ALL

Typical City Hotel. Breakfast could have been hotter- only one choice of Eggs. Ordered Decaf coffee and was only served it as a single cup! In the room- only one Robe between 2 females - 4 packets of Breakfast Tea and 4 milks (UHT). Really!

fabulous stay always.

Customer review rating 5.0/5

Raymond P. Couples - Confirmed reviews ALL

always excellant service at The Pullman Liverpool.

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Other web-users rate our hotel

  • 1,572 reviews 9.4/10 Location
  • 2,389 reviews 8.8/10 Room
  • 2,310 reviews 9.3/10 Service
  • 30 reviews 4/10 WiFi
  • 1,000 reviews 8.5/10 Comfort
  • 948 reviews 8.6/10 Breakfast
  • 879 reviews 7.7/10 Cleanliness
  • 531 reviews 7.8/10 Food

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