Pullman Liverpool 4 stars

Customer review rating (ALL Rating) 4.6/5 2,292 reviews

Hotel extras

  • Discounted parking at Kings Dock Multi Storey- chargeable at £12 for 24hrs (subject to change)

  • Walking distance to Royal Albert Dock

  • High-speed Wi-Fi in all areas

  • Neighbours M&S Bank Arena, ACC Liverpool and Exhibition Centre Liverpool

  • Waterfront location

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

All spacious rooms and suites come equipped with free Wi-Fi, tea and coffee-making facilities, a fluffy bathrobe and slippers. Settle into your modern bedroom and feel at home, with a dedicated work space, TV and plenty of natural light. Choose a room with a city or river view for a beautiful backdrop to your stay. All rooms are finished with local-inspired artwork, letting guests feel fully immersed in Liverpool's unique maritime heritage.

Hotel location

Pullman Liverpool

Kings Dock
L34FP liverpool
United Kingdom

GPS:53.396407, -2.989419

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Pullman Restaurant

Pullman Liverpool Restaurant offering breakfast, lunch, Afternoon Tea and evening meals.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,292 reviews

TripAdvisor Rating  4.5/5  3,048 reviews

Certificate of excellence 2023

The only place to stay in Liverpool

TripAdvisor rating 5.0/5

Laura K TripAdvisor review

Fantastic stay! Everything from check in to leaving I cannot fault. I phoned a couple of days beforehand to inform them we had recently had a baby (trip booked a year ago) and they bent over backwards to make sure we had everything we needed in our room. Room was gleaming! Our evening meal was superb and the waiting staff couldn’t do enough for us! Breakfast was lovely, lots of variety and they catered for different allergies etc. I would only ever stay here when returning to this beautiful city!

Wedding Anniversary Trip

TripAdvisor rating 4.0/5

John G Couples - TripAdvisor review

From check in to check out the staff we encountered were very friendly and welcoming . Our room had everything in it we expected and the housekeeping side of things was very clean and fresh with the shower as good as you will find anywhere. The view we had was lovely, looking over the Mersey and along to the ferry terminal additionally we did not encounter any noise issues whatsoever . Breakfast ! We both like different breakfast foods from one another, I like healthy cereal with high protein stacked mains and my wife loves fruits, yoghurt’s and nuts etc we both had loads of choice catering for our differing tastes and again service was friendly and efficient. We did try the restaurant for a meal one evening but to be honest the menu choice is quite limited (Sorry Pullman) we only went in to both have the sea bass we’d spotted on the menu, unfortunately there was no sea bass left they informed us due to the fact that they’d had a lot of people ordering it which was strange as we had noted over the previous couple of hours the restaurant was not busy at all so were very surprised by this answer but it would probably have been nice to be informed when giving out the menus and taking the drinks order which most restaurants do when a particular dish is not available any more on the menu , that said the service was friendly and nothing too much trouble for them so I put the menu issue down to someone other than the waiting staff . Summary would we recommend to family and friends - definitely Yes , Would we go back again- Definitely Yes and we will !

Another excellent stay at the Pullman - now with Piano Bar!

TripAdvisor rating 5.0/5

Vincent H TripAdvisor review

So, back to our favourite hotel… All the staff we met with: reception, restaurant, bar, room servicing, were very friendly, helpful and efficient, just like all the times we have stayed here previously. What was even better about this visit though, was when we got back to the hotel after our evening out, there was someone (Matthew - what a talented young man!) playing the recently-installed piano in the bar area. Playing it beautifully too, with his own take on some very well-known songs (our only regret was Matthew having to finish at the appointed time of 11pm. If we had only known what we were missing, we would have got back much sooner! We look forward to enjoying this delightful feature on our future visits. One thing: a couple of hooks to hang jacket, jeans by the belt loop etc. would be very useful!

Dear Vincent Firstly thank you for your loyalty to the hotel great to read we are your favourite hotel. Delighted you had another good experience and thank you for your comments about Matthew which will be shared with him We look forward to welcoming you back soon? kind regards Neil Brailsford General manager

A comfortable hotel with a wonderful piano bar

TripAdvisor rating 4.0/5

Cecilia S TripAdvisor review

A nice place to stay in central Liverpool. Amazing views from my room. Excellent breakfast and dinner; I thought the food was very good indeed. Service was sometimes a little slow, especially on check in and at breakfast, but otherwise a great experience. The bar area is a lovely setting to gather with friends and family. We particularly enjoyed Matthew’s beautiful piano playing, it created a classy and peaceful place for us to be together, chat and relax. It made the weekend for us

Dear Cecilia S Thank you for choosing to stay with us here at Pullman Liverpool. Delighted to read you had a good experience and enjoyed our food and entertainment. We look forward to welcoming you back in the future. kind regards Neil Brailsford General Manager

Well located

Customer review rating 5.0/5

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Other web-users rate our hotel

  • 1,870 reviews 9.4/10 Location
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