Mercure Newcastle George Washington Hotel Golf & Spa 4 stars

Customer review rating (ALL Rating) 4.0/5 936 reviews

Best price
guarantee
Mercure Newcastle George Washington Hotel Golf & Spa - Image 1
Mercure Newcastle George Washington Hotel Golf & Spa - Image 2
Mercure Newcastle George Washington Hotel Golf & Spa - Image 3
Mercure Newcastle George Washington Hotel Golf & Spa - Image 4
Stone Cellar Road, High Usworth Washington, Tyne and Wear, NE37 1PH NEWCASTLE, United Kingdom

Description

Hotel extras

  • Located just 15 minutes away from Newcastle Upon Tyne

  • 8 dedicated meeting rooms accommodating up to 160 guests

  • Fully-licensed wedding venue and reception

  • Indoor pool, spa and jacuzzi located on-site

Our accommodation(s)

Hotel location

Mercure Newcastle George Washington Hotel Golf & Spa

Stone Cellar Road, High Usworth Washington, Tyne and Wear
NE37 1PH NEWCASTLE
United Kingdom

GPS:54.922823, -1.533922

Telephone
Fax +44 191 415 1166

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

CARTER AND FITCH

Non contractual photo

PIZZERIA - SMOKEHOUSE - BAR: Combining a stylish background and chilled out atmosphere, Carter and Fitch is the place to be for superb food, a cool choice of cocktails and drinks, and a relaxed and friendly vibe. No matter what the occasion we are the des

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  936 reviews

Customer review rating 2.5/5

Kay/tom W. Friends - Confirmed reviews ALL

Staff were friendly & room was clean, however it was in need of a refresh - quite tired for example bathroom door damaged and shower screen didn’t fix in place meaning water ran down onto the floor. Came down for breakfast at 9, very poor availability on anything no parties, no fruit, no yoghurt, very little bread or hot food. Not the experience you would hope for from a 4 star hotel.

Customer review rating 3.5/5

Wayne B. Business - Confirmed reviews ALL

On arrival after checking in The fridge in my room was warm. It got replaced two days later. The staff are very friendly and helpful. Patrick who works in the hotel bar is wonderful. You can’t do enough for you.

Customer review rating 0.5/5

Paul T. Business - Confirmed reviews ALL

Went for breakfast on both mornings that I was there, the scrambled eggs you could bounce off the floor they were that dry, beans were cold, mushrooms looked like they hadn't seen a frying pan they looked uncooked, there was no black pudding out either, only 1 coffee machine working and no iced water out, and one of my colleagues had to ask for chocolate spread for her toast as it had run out

Customer review rating 2.0/5

Satch S. Couples - Confirmed reviews ALL

We came here for our anniversary, the room was fantastic, unfortunately that was the highlight of the stay. The gym was very rundown and dirty, the pool was terrible, a lady came out of the pool with a handful of loose tiles and a used plaster to show a supervisor. I felt a number of loose tiles myself in the pool. The sauna was falling apart the wood was all loose and fell to the floor when climbing up and down the higher seats. The steam room was not working. The jacuzzi was the only highlight of the area. The food in the restaurant, was not good at all service was so slow, came in at 8 got a starter nachos to share, mains didn't come till after 9pm, came with the mains without taking our starters away, the pizza cold and hard by the time it arrived, server did not come to check at all how we were, had to go over to the till to ask for the bill. Room was great, everything else was unfortunately terrible.

Customer review rating 4.0/5

James B. Business - Confirmed reviews ALL

Nice stay

Other web-users rate our hotel

  • 192 reviews 9/10 Location
  • 930 reviews 6.6/10 Room
  • 789 reviews 8.1/10 Service
  • 20 reviews 4.8/10 WiFi
  • 339 reviews 5.9/10 Cleanliness
  • 236 reviews 6.7/10 Breakfast
  • 194 reviews 5.9/10 Wellness Area
  • 182 reviews 6.2/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in Newcastle Upon Tyne