Mercure Newcastle George Washington Hotel Golf & Spa 4 stars

Customer review rating (ALL Rating) 4.0/5 937 reviews

Mercure Newcastle George Washington Hotel Golf & Spa - Image 1
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Description

Hotel extras

  • An ALLSAFE certified hotel

  • Located just 15 minutes away from Newcastle Upon Tyne

  • 8 dedicated meeting rooms accommodating up to 160 guests

  • Fully-licensed wedding venue and reception

  • Indoor pool, spa and jacuzzi located on-site

Our accommodation(s)

Hotel location

Mercure Newcastle George Washington Hotel Golf & Spa

Stone Cellar Road, High Usworth Washington, Tyne and Wear
NE37 1PH NEWCASTLE
United Kingdom

GPS:54.922823, -1.533922

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Carter & Fitch

Non contractual photo

PIZZERIA ♦ SMOKEHOUSE ♦ BAR Combining a stylish background and chilled out atmosphere, Carter and Fitch is the place to be for superb food, a cool choice of cocktails and drinks, and a relaxed and friendly vibe. No matter what the occasion we are the des

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  937 reviews

TripAdvisor Rating  3.8/5  1,466 reviews

Customer review rating 5.0/5

Scott P. Business - Confirmed reviews ALL

Excellent hotel, tremendous staff - receptionist Janice, restaurant staff - Patrick / Meme/ Lilly all great ambassadors for the mercure brand

Customer review rating 4.5/5

Peter M. Couples - Confirmed reviews ALL

A good welcome. Brilliant staff

Customer review rating 5.0/5

Alan N. Families - Confirmed reviews ALL

Fantastic service from Sofia with the attention to detail. Staff at the spa extremley helpful as were those at the restaurant and front desk.

Customer review rating 3.5/5

Pam C. Families - Confirmed reviews ALL

Stayed for 2 nights. We didn’t use any of the spa facilities as we were out both days. Did use the driving range once. Was in a room which had a shared door with someone who was noisy. As we travel to Washington regularly, I think we will think twice about whether to stay here again or go to the hotel we usually go to (Holiday Inn), which is way cheaper for a Premier Room, goodies in the room and is silent throughout the night. If we’d have had time to use the facilities it may have been more worthwhile, however when we go to Washington it is to visit family so we don’t spend that much time in the hotel. Overall, it was okay.

Dear Pam, Thank you for taking the time to share your experience during your recent stay with us. We appreciate your feedback, as it provides valuable insights into our guests' experiences. I understand that your stay was impacted by noise from neighbouring rooms. We strive to provide a peaceful environment for all our guests, and I regret that the sound disturbance detracted from your visit. While we acknowledge that some room configurations may include adjoining doors, we encourage guests to inform our team of any concerns for potential solutions during their stay. Thank you once again for your feedback. Kind Regards, Georgia Front Office Manager

Customer review rating 3.5/5

Phil M. Families - Confirmed reviews ALL

Good stay, lovely big room. Old sock and kids lunchable food under the pull out bed.

Dear Phil, Thank you for your feedback. We are pleased to hear that you enjoyed your stay and found the room spacious. However, we regret the oversight regarding cleanliness in your accommodation. Your comments are valuable, and we will take them into consideration for our ongoing improvements. Kind Regards, Georgia Front Office Manager

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Other web-users rate our hotel

  • 188 reviews 9.1/10 Location
  • 940 reviews 6.3/10 Room
  • 773 reviews 8/10 Service
  • 18 reviews 5.7/10 WiFi
  • 360 reviews 5.6/10 Cleanliness
  • 242 reviews 6.8/10 Breakfast
  • 202 reviews 5.5/10 Wellness Area
  • 183 reviews 4.9/10 Vibe

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