Mercure Newcastle George Washington Hotel Golf & Spa 4 stars

Customer review rating (ALL Rating) 4.1/5 910 reviews

Best price
guarantee
Mercure Newcastle George Washington Hotel Golf & Spa - Image 1
Mercure Newcastle George Washington Hotel Golf & Spa - Image 2
Mercure Newcastle George Washington Hotel Golf & Spa - Image 3
Mercure Newcastle George Washington Hotel Golf & Spa - Image 4
Stone Cellar Road, High Usworth Washington, Tyne and Wear, NE37 1PH NEWCASTLE, United Kingdom

Description

Hotel extras

  • An ALLSAFE certified hotel

  • Located just 15 minutes away from Newcastle Upon Tyne

  • 8 dedicated meeting rooms accommodating up to 160 guests

  • Fully-licensed wedding venue and reception

  • Indoor pool, spa and jacuzzi located on-site

Our accommodation(s)

Hotel location

Mercure Newcastle George Washington Hotel Golf & Spa

Stone Cellar Road, High Usworth Washington, Tyne and Wear
NE37 1PH NEWCASTLE
United Kingdom

GPS:54.922823, -1.533922

Telephone
Fax +44 191 415 1166

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Carter & Fitch

Non contractual photo

PIZZERIA ♦ SMOKEHOUSE ♦ BAR Combining a stylish background and chilled out atmosphere, Carter and Fitch is the place to be for superb food, a cool choice of cocktails and drinks, and a relaxed and friendly vibe. No matter what the occasion we are the des

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  910 reviews

TripAdvisor Rating  4.0/5  1,409 reviews

Brilliant

Customer review rating 5.0/5

David Couples - Confirmed reviews ALL

Had a fantastic experience from the minute we arrived until we departed

No problems with stay , left hairdryer n straighteners ... struggling to get them back .

Customer review rating 4.0/5

Berny Families - Confirmed reviews ALL

No problems with our room for nighttime. Daughter & son in law had quite a few issues with wedding package .

Dear Alan S., We very much appreciate your comments regarding your stay at the Mercure Newcastle George Washington Hotel Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David FOHM

underwhelming

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Having previously stayed here before , i thought we would stay again . Our rooms were not as good as before ( for more money ) Both our bathrooms , the towel radiators were cold . My colleagues room had a gaping hole around the window which let in a cold draft ( temp that night was -2 ) .

Dear Richard C., Thank you for taking the time to tell us about your experience at the Mercure Newcastle George Washington Hotel Golf & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, David Kuthyola

Handy & good location

Customer review rating 3.5/5

David Couples - Confirmed reviews ALL

Nice location & handy for our needs. Room was well equipped & a good size but room temperature very disappointing particularly as it was a very chilly night. No heating in the room until we turned the radiator on but did not come on in the morning so the room was cold. I get why it was off to start with but not why is did not come on in the morning. No one on reception when we left in the morning around 10:30 to mention it too.

Dear David C., We very much appreciate your comments regarding your stay at the Mercure Newcastle George Washington Hotel Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Georgia Reception Supervisor

Good stay accommodation and location great

Customer review rating 5.0/5

Margaret K. Friends - Confirmed reviews ALL

Stayed for wedding night lovely venue and hotel room, food nice and location convenient with good parking

Dear Margaret K., We very much appreciate your comments regarding your stay at the Mercure Newcastle George Washington Hotel Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Georgia Reception Supervisor

In partnership with TripAdvisor

Other web-users rate our hotel

  • 195 reviews 8.8/10 Location
  • 1,037 reviews 6.5/10 Room
  • 805 reviews 7.9/10 Service
  • 8 reviews 3.5/10 WiFi
  • 393 reviews 6.2/10 Cleanliness
  • 285 reviews 6.5/10 Breakfast
  • 207 reviews 5.3/10 Wellness Area
  • 180 reviews 5.2/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in Newcastle

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.