Name: Mercure Newcastle George Washington Hotel Golf & Spa
Address: NEWCASTLE, NE37 1PH, UNITED KINGDOM
Telephone: (+44)1914/029988

Mercure Newcastle George Washington Hotel Golf & Spa 4 stars

Customer review rating (ALL Rating) 4.0/5 687 reviews

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Description

Mercure Newcastle George Washington Hotel Golf & Spa

Hotel for travellers looking for local and authentic experiences

We have introduced intensified hygiene & prevention measures to ensure your safety. The ALLSAFE label represents our new elevated cleanliness protocols, and provides assurance that these standards are being met in this hotel.

Ian Gray, Hotel Manager

Make yourself at home in the luxurious Mercure George Washington Hotel Golf and Spa, set in the tranquil surrounds of Washington. Located just 15-minutes from Newcastle Upon Tyne and Sunderland, the hotel features a restaurant, a lounge bar and an 18-hole championship golf course. After a busy day of shopping and sightseeing, take advantage of our spa and treat yourself to a relaxing break with a treatment session. There's also an indoor pool, hot tub and steam room too for your added convenience.

The hotel boasts over 609 metres of modern, flexible meeting spaces, including six conference and meeting rooms. The largest of which, the Clinton Suite, can accommodate 200 people, while each room comes with the latest equipment and high-speed internet. Celebrate your wedding in this idyllic 4-star hotel as our dedicated team makes every moment a memorable one. With outstanding hospitality and banquet facilities for up to 180 guests, your every need will be catered to in style.

Hotel extras

An ALLSAFE certified hotel
Located just 15 minutes away from Newcastle Upon Tyne
8 dedicated meeting rooms accommodating up to 160 guests
Fully-licensed wedding venue and reception
Indoor pool, spa and jacuzzi located on-site

ALLSAFE approved hotel

Hotel location

Mercure Newcastle George Washington Hotel Golf & Spa

Stone Cellar Road, High Usworth Washington, Tyne and Wear
NE37 1PH NEWCASTLE
United Kingdom

Telephone +44 191 402 9988

+44 191 415 1166

DONWELL HIGH USWORTH: DONWELL HIGH USW

By plane
DURHAM TEES At 48.28km / 30 miles
By plane
NEWCASTLE AIRPORT At 19.31km / 12 miles
By train
NEWCASTLE CENTRAL At 8.05km / 5 miles
By train
TRAIN STATION At 11.1km / 6.9 miles

GPS:54.922823, -1.533922

Hotel services

Check-in from 03h00 PM - Check out up to 11h00 AM

In summary

On site

Restaurant
Wheelchair accessible hotel
Wi-Fi
Breakfast
Bar
Meeting rooms

Carter & Fitch Non contractual photo

PIZZERIA ♦ SMOKEHOUSE ♦ BAR Combining a stylish background and chilled out atmosphere, Carter and Fitch is the place to be for superb food, a cool choice of cocktails and drinks, and a relaxed and friendly vibe. No matter what the occasion we are the des

Our accommodation(s)

The hotel's 103 bedrooms offer guests a range of accommodation options including doubles, twins, triples, family rooms and executive rooms. Each room features a range of facilities including complimentary WiFi and 26" flatscreen TV.

Standard Room with King size bed

Max. number of persons: 2
Area: From 17 m² / 182 sq ft

Wireless internet in your room
Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV(...)

Standard Room with Twin beds

Max. number of persons: 2
Area: From 17 m² / 182 sq ft

Wireless internet in your room
Wireless internet in your room
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Standard Family Room with King-size and Single Bed

Accessible room

Max. number of persons: 3

Wireless internet in your room
Wireless internet in your room
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Superior Room with King-size bed

Max. number of persons: 2
Area: From 30 m² / 322 sq ft

Wireless internet in your room
Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV(...)

Junior Privilege Room

Max. number of persons: 2

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Privilege Room with King-Size and Sofa Beds

Max. number of persons: 3
Views: Golf view Note
Most of the accommodation: Balcony Note

*Subject to availability

Wireless internet in your room
Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities(...)

Our guest reviews

Great facilities

Grant M. Business - 8/6/2022 Confirmed reviews ALL

Good Stay with nice restaraunt attached and good facilities

Dear Grant M., We very much appreciate your comments regarding your stay at the Mercure Newcastle George Washington Hotel Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anthony

Not customer friendly

Yeside Families - 8/3/2022 Confirmed reviews ALL

The room was located far from the reception and it was difficult sleeping in the night because the room was hot and not well ventilated

Dear Yeside O., Thank you for taking the time to tell us about your experience at the Mercure Newcastle George Washington Hotel Golf & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies as this is not our normal standard. At Mercure George Washington Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anthony

Shocking

Catherine C. Families - 8/3/2022 Confirmed reviews ALL

My son was so excited to stay with you for the up to date golf kit that you had in your academy. When we arrived there was a note on the desk that “the room hadn’t been completely cleaned” . I have OCD . That’s not a great start. The room was dusty and as I have a dust allergy I was sneezing all the time. Room 114 was right by the stairs so I heard b people walking up and down the stairs all night. There is a weird temping noise in the room that kept waking me up. I do have some video footage of it. Drove me mad. Once we had put our bags in we went to the driving range. We couldn’t find an iron or anything . We spoke to the older man in the gold shop but he wouldn’t lend us a club so we went to the swimming pool. Just as we got there someone was sick in the pool and the jacuzzi wasn’t working. Great. So we sat in the gym and an I watched the lionesses final on my phone because the tvs wouldn’t switch on. Great. Finally the next morning we went for breakfast. We were starving but the hot breakfast potatoes and sausages didn’t taste very nice at all . The whole breakfast was shocking and the gluten free toast that I’d asked for arrived with white mild on. Not sure we will ever return. We stayed in the Matfen County golf and spa hotel the night before. Maybe you should go there and see how it’s done.

Dear Catherine C., Thank you for taking the time to tell us about your experience at the Mercure Newcastle George Washington Hotel Golf & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies as this is not our normal standards At Mercure George Washington Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anthony

Great stay

Sheenagh Couples - 8/3/2022 Confirmed reviews ALL

Clean, quiet and super comfy bed what more could you ask for

Dear Sheenagh O., We very much appreciate your comments regarding your stay at the Mercure Newcastle George Washington Hotel Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Glasper

Great location privileged rooms are amazing

Jeff R. Families - 8/2/2022 Confirmed reviews ALL

Very poor checking problems . Staffing problems. Waited 2.5hrs before room was ready arrived at hotel 3pm

Dear Jeffrey R., We very much appreciate your comments regarding your stay at the Mercure Newcastle George Washington Hotel Golf & Spa. I am so sorry that check in was so slow. When staying with us again please contact me direct and I will handle your booking myself. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Glasper

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Web-users rating

Other web-users rate our hotel

171 reviews 8.9/10 Location
867 reviews 6.1/10 Room
715 reviews 7.8/10 Service
18 reviews 7.3/10 WiFi
334 reviews 5.1/10 Cleanliness
239 reviews 7/10 Breakfast
167 reviews 5.4/10 Wellness Area
163 reviews 5.1/10 Value

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Description

Hotel extras

Hotel location

Mercure Newcastle George Washington Hotel Golf & Spa

Hotel services

Carter & Fitch Non contractual photo

Non contractual photo

Breakfast Non contractual photo

Meetings & Events

Weddings Non contractual photo

Our accommodation(s)

Standard Room with King size bed

Standard Room with Twin beds

Standard Family Room with King-size and Single Bed

Superior Room with King-size bed

Junior Privilege Room

Privilege Room with King-Size and Sofa Beds

Our guest reviews

Web-users rating

Our other establishments nearby

Novotel Newcastle Airport

Mercure Darlington Kings Hotel