Mercure Newcastle George Washington Hotel Golf & Spa 4 stars

TripAdvisor rating 4.0/5 1,160 reviews
Mercure Newcastle George Washington Hotel Golf & Spa
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Hotel extras

  • 18 hole championship golf course located nearby

  • Located just 15 minutes away from Newcastle Upon Tyne

  • 8 dedicated meeting rooms accommodating up to 160 guests

  • Fully-licensed wedding venue and reception

  • Indoor pool, spa and jacuzzi located on-site

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Beauty salon
  • Porter
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Golf
Catering
  • Breakfast
  • 1 restaurant(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Business center with support staff
  • Copy/print service available

Hotel location

Mercure Newcastle George Washington Hotel Golf & Spa

Stone Cellar Road
High Usworth Washington
Tyne and Wear
NE37 1PH
newcastle
united kingdom

Tel: +441914029988

Fax: (+44)1914/151166

Contact email

Check-in from 14h00

Check out up to 11h00

  • DONWELL HIGH USWORTH :   DONWELL HIGH USW

  • By plane

    DURHAM TEES At 48.28km / 30 miles

  • By plane

    NEWCASTLE AIRPORT At 19.31km / 12 miles

  • By train

    NEWCASTLE CENTRAL At 8.05km / 5 miles

  • By train

    TRAIN STATION At 11.1km / 6.9 miles

GPS :54.922823, -1.533922

Our accommodations

The hotel's 103 bedrooms offer guests a range of accommodation options including doubles, twins, triples, family rooms and executive rooms. Each room features a range of facilities including complimentary WiFi and 26" flatscreen TV.

Standard Room with King size bed

  • Max. number of persons: 2
  • Area: From 17
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Iron(...)

Standard Room with Twin beds

  • Max. number of persons: 2
  • Area: From 17
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Iron(...)

Standard Family Room with King-size and Single Bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Iron(...)

Superior Room with King-size bed

  • Max. number of persons: 2
  • Area: From 30
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Iron(...)

Junior Privilege Room

  • Max. number of persons: 2
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Privilege Room with King-Size and Sofa Beds

  • Max. number of persons: 3
  • Views: Golf view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

CARTER & FITCH

Type of cuisine: Italian

PIZZERIA - SMOKEHOUSE - BAR Combining a stylish background and chilled out atmosphere, Carter and Fitch is the place to be for superb food, a cool choice of cocktails and drinks, and a relaxed and friendly vibe.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 190

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Mercure Newcastle George Washington Hotel Golf & Spa

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

1,938 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,160 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

A pretty grim experience

Customer review rating 4.1/5

Anon Business - 14/01/2020 Confirmed reviews ALL

Noisy, phone didn’t work, service was slow, creaking floorboards above. Afraid this was a poor nights sleep

Dear kirsten h., Thank you for taking the time to tell us about your experience at the Mercure Newcastle George Washington Hotel Golf & Spa. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. Please contact me directly yo discuss the issues you experienced We are looking forward to welcoming you again at Mercure. Please do not hesitate to contact me during your next visit. Sincerely,

Extended business trip

Customer review rating 4.1/5

Colin Business - 12/01/2020 Confirmed reviews ALL

I stayed for 9 nights and was extremely satisfied with the accommodation and service.

Dear Colin B., We very much appreciate your comments regarding your stay at the Mercure Newcastle George Washington Hotel Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back this week.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Warm and welcoming

Customer review rating 4.1/5

Christine S. Business - 10/01/2020 Confirmed reviews ALL

A very friendly and warm experience. All staff approachable with a welcoming smile. Definitely put this on my first choice of hotels list when I am staying in the area.

Dear Christine S., We very much appreciate your comments regarding your stay at the Mercure Newcastle George Washington Hotel Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Extremely disappointed

Customer review rating 4.1/5

Wayne K. Couples - 07/01/2020 Confirmed reviews ALL

When we checked in we were advised that breakfast was 7:30 until 10:30 so we made travel plans around that. When we went down for breakfast at 9:45 we were told that we had missed it as it finished at 9:30. We spoke to a lady at reception who advised that she also thought breakfast finished on that day at 10:30 and she would get her manager to refund the payment for breakfast once she came on shift that afternoon. Unfortunately we haven’t had any refund or explanation as to why not which is extremely disappointing

Dear Wayne K., Thank you for taking the time to tell us about your experience at the Mercure Newcastle George Washington Hotel Golf & Spa. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Mercure. Please do not hesitate to contact me during your next visit. Sincerely,

Lovely staff

Customer review rating 4.1/5

Stewart M. A. Couples - 07/01/2020 Confirmed reviews ALL

Excellent as usual

Dear Audrey M., We very much appreciate your comments regarding your stay at the Mercure Newcastle George Washington Hotel Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great hotel and staff

Customer review rating 4.1/5

S.h. Families - 07/01/2020 Confirmed reviews ALL

From entering the hotel the staff were friendly and accommodating. Lovely clean modern room and facilities. Breakfast was a really good experience with lots of choice. Our son loved the pool. The cleaning, restaurant and leisure staff were all polite and helpful. Would definitely use in the future.

Dear Sara H., We very much appreciate your comments regarding your stay at the Mercure Newcastle George Washington Hotel Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Every thing went off perfectly

Customer review rating 4.1/5

Burt P. Couples - 06/01/2020 Confirmed reviews ALL

No complaints with the event we attended (New-years Eve ball ) unfortunately breakfast was disappointing it looked like it was not planned for the numbers staying , had to wait for most of the food to be replenished and tables did not get cleared

Dear Dawn & Burt P., We very much appreciate your comments regarding your stay at the Mercure Newcastle George Washington Hotel Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

The room was lovely but it was the staff who made our stay so enjoyable.

Customer review rating 4.1/5

Stephen M. Couples - 06/01/2020 Confirmed reviews ALL

On arrival, we were met by a friendly receptionist and we were delighted with our room. Whilst we had pre-ordered our Christmas lunch, my wife’s main course was changed quickly when she didn’t like it - she much preferred the turkey and whilst the error was ours, the staff were wonderful and couldn’t do enough to make sure we were well looked after. We were even seated a few minutes before our time because there was availability. Overall, it was a great stay and we will recommend the hotel.

Dear Mr And Mrs M., We very much appreciate your comments regarding your stay at the Mercure Newcastle George Washington Hotel Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mr

Customer review rating 4.1/5

Jonathan D. Couples - 04/01/2020 Confirmed reviews ALL

All good ! Perfect little night away for me and my partner

Dear Jonathan D., We very much appreciate your comments regarding your stay at the Mercure Newcastle George Washington Hotel Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

New Year in Washington

Customer review rating 4.1/5

Andrew Families - 04/01/2020 Confirmed reviews ALL

Having now stayed here three times, we will be returning. As before this hotel has great helpful and friendly staff, the rooms and overall venue at really good and also good value.

Dear Andrew T., We very much appreciate your comments regarding your stay at the Mercure Newcastle George Washington Hotel Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Lovely place to stay with comfortable spacious room and everything we needed

Customer review rating 4.1/5

Edward Couples - 01/01/2020 Confirmed reviews ALL

The hotel was lovely, contemporary, spotless and welcoming. Upon checking in, we took up on your offer of an upgrade and we were delighted with the room. It was comfortable and warm, with everything we needed and expected in a hotel room. We thoroughly enjoyed staying with you.

Dear Edward H., We very much appreciate your comments regarding your stay at the Mercure Newcastle George Washington Hotel Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.1/5

Anonymous Families - 30/12/2019 Confirmed reviews ALL

Hotel stay was very pleasant helpful and polite staff

Dear Victoria S., We very much appreciate your comments regarding your stay at the Mercure Newcastle George Washington Hotel Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mrs

Customer review rating 4.1/5

L. Couples - 29/12/2019 Confirmed reviews ALL

Very enjoyable

Dear Lynne L., We very much appreciate your comments regarding your stay at the Mercure Newcastle George Washington Hotel Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Brilliant

Customer review rating 4.1/5

Me Families - 29/12/2019 Confirmed reviews ALL

Brilliant

Dear Ethel h., We very much appreciate your comments regarding your stay at the Mercure Newcastle George Washington Hotel Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Friendly, helpful staff.

Customer review rating 4.1/5

Linda H. Families - 28/12/2019 Confirmed reviews ALL

We like staying at the George Washington hotel - it is always spotlessly clean, the staff are always friendly and helpful, the breakfasts are fine. As always, the bed linen was fresh and clean, however on this occasion we found the mattresses very uncomfortable. Hopefully this will be better next time and we don't need to find a different hotel.

Dear Linda H., We very much appreciate your comments regarding your stay at the Mercure Newcastle George Washington Hotel Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

MISS

Customer review rating 4.1/5

Lynn P. Families - 26/12/2019 Confirmed reviews ALL

When we got there to check in they could not find our booking , which I had on my phone and a reference number , but the lady was very helpful and we had a lovely room.

Dear Lynn P., We very much appreciate your comments regarding your stay at the Mercure Newcastle George Washington Hotel Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice room shame about the food

Customer review rating 4.1/5

Ian J. Couples - 24/12/2019 Confirmed reviews ALL

My second stay at the hotel and I really can’t fault the room at all (apart from the low quality biscuits!). However, the food served is not great. Previously had a breakfast and didn’t this time because of how poor it was before so this time we had an evening meal at Carter & Finch instead. Unfortunately both dishes we had were not great. I would definitely stay at the hotel again due to its location and the quality of the room but I certainly won’t be dining there.

Dear ian J., We very much appreciate your comments regarding your stay at the Mercure Newcastle George Washington Hotel Golf & Spa. I will pass your comments on to the chef Sincerely,

Excellent

Customer review rating 4.1/5

Janet Friends - 23/12/2019 Confirmed reviews ALL

I stayed the one night because I was at the Christmas night. Shared a twin room which was spacious and very clean, the bed was extremely comfortable and breakfast next morning was amazing.

Dear Janet S., We very much appreciate your comments regarding your stay at the Mercure Newcastle George Washington Hotel Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Relaxing

Customer review rating 4.1/5

Mr J. Couples - 23/12/2019 Confirmed reviews ALL

Great room, very polite staff. Food was great as well. Def go again.

Dear simon J., We very much appreciate your comments regarding your stay at the Mercure Newcastle George Washington Hotel Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

awesome

Customer review rating 4.1/5

Martin Y. Business - 23/12/2019 Confirmed reviews ALL

loved it

Dear Martin y., We very much appreciate your comments regarding your stay at the Mercure Newcastle George Washington Hotel Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
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