Mercure Newcastle George Washington Hotel Golf & Spa 4 stars

Customer review rating (ALL Rating) 4.0/5 926 reviews

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Mercure Newcastle George Washington Hotel Golf & Spa - Image 1
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Stone Cellar Road, High Usworth Washington, Tyne and Wear, NE37 1PH NEWCASTLE, United Kingdom

Description

Hotel extras

  • An ALLSAFE certified hotel

  • Located just 15 minutes away from Newcastle Upon Tyne

  • 8 dedicated meeting rooms accommodating up to 160 guests

  • Fully-licensed wedding venue and reception

  • Indoor pool, spa and jacuzzi located on-site

Our accommodation(s)

Hotel location

Mercure Newcastle George Washington Hotel Golf & Spa

Stone Cellar Road, High Usworth Washington, Tyne and Wear
NE37 1PH NEWCASTLE
United Kingdom

GPS:54.922823, -1.533922

Telephone
Fax +44 191 415 1166

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Carter & Fitch

Non contractual photo

PIZZERIA ♦ SMOKEHOUSE ♦ BAR Combining a stylish background and chilled out atmosphere, Carter and Fitch is the place to be for superb food, a cool choice of cocktails and drinks, and a relaxed and friendly vibe. No matter what the occasion we are the des

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  926 reviews

TripAdvisor Rating  3.8/5  1,465 reviews

Customer review rating 5.0/5

Alison C. Business - Confirmed reviews ALL

Friendly receptionist - Patrick in the restaurant was extra helpful

Customer review rating 2.0/5

Andrew S. Couples - Confirmed reviews ALL

The food in the restaurant was badly burnt and neither myself or my wage could finish it we had tickets to watch the derby and the fight that happened had my wife in tears and terrified.

Customer review rating 3.5/5

David G. Solo - Confirmed reviews ALL

A lovely room (307), that I would ask for on any future stay, however it was spoilt by a defective fridge (that I needed). The receptionist called it a 'chiller' & advised she would report this to Housekeeping - who never came. She gave the impression she couldn't be less interested.

Dear David, Thank you for your feedback regarding your recent stay. I am pleased to hear that you enjoyed the room but regret that the issue with the refrigerator affected your experience. I apologise for the lack of follow-up from our team. Your input is invaluable, and I will ensure it is shared with the relevant departments to enhance our service going forward. Thank you for choosing us, and I hope to welcome you back soon. Best regards, Georgia Front Office Manager

Customer review rating 4.0/5

Samantha T. Couples - Confirmed reviews ALL

Everything was perfect apart from the heating not working in the bedroom

Dear Samantha, Thank you for your kind feedback regarding your stay. We are pleased to hear that you enjoyed the cleanliness and spaciousness of your room. We appreciate your comment about the heating issue, and we will take this into consideration for future improvements. Best regards, Georgia Front Office Manager

Customer review rating 2.0/5

James Business - Confirmed reviews ALL

Room extremely hot, no Heating on and needed to have the window open. Shower very cool even on the hottest setting. Not a good stay this time unfortunately

Dear James, Thank you for sharing your feedback regarding your recent stay. I regret to hear that you encountered issues with room temperature and shower settings. Your comments are valuable in helping us enhance our services for future guests. Best regards, Mercure Newcastle George Washington Hotel Golf & Spa

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Other web-users rate our hotel

  • 188 reviews 9.1/10 Location
  • 940 reviews 6.3/10 Room
  • 773 reviews 8/10 Service
  • 18 reviews 5.7/10 WiFi
  • 360 reviews 5.6/10 Cleanliness
  • 242 reviews 6.8/10 Breakfast
  • 202 reviews 5.5/10 Wellness Area
  • 183 reviews 4.9/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.