Mercure Newcastle George Washington Hotel Golf & Spa 4 stars

TripAdvisor rating 4.0/5 1,148 reviews
Mercure Newcastle George Washington Hotel Golf & Spa
See on a map
+ 17 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?

ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • 18 hole championship golf course located nearby

  • Located just 15 minutes away from Newcastle Upon Tyne

  • 8 dedicated meeting rooms accommodating up to 160 guests

  • Fully-licensed wedding venue and reception

  • Indoor pool, spa and jacuzzi located on-site

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Beauty salon
  • Porter
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Golf
Catering
  • Breakfast
  • 1 restaurant(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Business center with support staff
  • Copy/print service available

Hotel location

Mercure Newcastle George Washington Hotel Golf & Spa

Stone Cellar Road
High Usworth Washington
Tyne and Wear
NE37 1PH
newcastle
united kingdom

Tel: +441914029988

Fax: (+44)1914/151166

Contact email

Check-in from 14h00

Check out up to 11h00

  • DONWELL HIGH USWORTH :   DONWELL HIGH USW

  • By plane

    DURHAM TEES At 48.28km / 30 miles

  • By plane

    NEWCASTLE AIRPORT At 19.31km / 12 miles

  • By train

    NEWCASTLE CENTRAL At 8.05km / 5 miles

  • By train

    TRAIN STATION At 11.1km / 6.9 miles

GPS :54.922823, -1.533922

Our accommodations

The hotel's 103 bedrooms offer guests a range of accommodation options including doubles, twins, triples, family rooms and executive rooms. Each room features a range of facilities including complimentary WiFi and 26" flatscreen TV.

Standard Room with King size bed

  • Max. number of persons: 2
  • Area: From 17
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Iron(...)

Standard Room with Twin beds

  • Max. number of persons: 2
  • Area: From 17
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Iron(...)

Standard Family Room with King-size and Single Bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Iron(...)

Superior Room with King-size bed

  • Max. number of persons: 2
  • Area: From 30
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Iron(...)

Junior Privilege Room

  • Max. number of persons: 2
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Privilege Room with King-Size and Sofa Beds

  • Max. number of persons: 3
  • Views: Golf view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

CARTER & FITCH

Type of cuisine: Italian

Photo non contractuelle / Strictly non binding

PIZZERIA - SMOKEHOUSE - BAR Combining a stylish background and chilled out atmosphere, Carter and Fitch is the place to be for superb food, a cool choice of cocktails and drinks, and a relaxed and friendly vibe.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 190

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Mercure Newcastle George Washington Hotel Golf & Spa

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

1,905 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,148 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Mostly positive

Customer review rating 4.1/5

Mrg123 Families - 03/12/2019 Confirmed reviews ALL

Lovely staff. Excellent room very large, well appointed & modern with a smart tv. Live music was awesome in Carter and Fitch smokehouse restaurant and the food was nice too. Only 2 x negatives were that having gone from the hotel to the pool with my young son in robes and slippers when we went to come back the door back to the hotel had since been locked and had a coded door lock. I had to asked to be let through which I was told wasn't allowed but that they would let us through as a 'one off'. If we hadn't been let through we would have had to walk outside in the freezing cold back through the hotel reception and probably quite a few people which would have been ridiculous. Something the hotel maybe want to consider going forward. There is also signage for the pool as as you come out of the lift area to tell you that the gym and pool etc. are that way. Only other bad point was the cooked breakfast which was awful. It was so poor looking that we did not even attempt to try it, sticking to some fresh watermelon and prosciutto instead. Even someone with zero cooking experience would be embarrassed serving up what can only described as a mess. Perhaps there was an issue with staff on the day but it was a shame as we really rated everything else and you tend to remember your stay when you are away by the food you have just before you leave. Overall would recommend this hotel despite the negatives.

Mr D. p.

Customer review rating 4.1/5

D. P. Business - 03/12/2019 Confirmed reviews ALL

The room was lovely and clean. However it was freezing cold through the night. Breakfast- was inedible

Delightful break in the winter

Customer review rating 4.1/5

Chima M. Families - 02/12/2019 Confirmed reviews ALL

Good break in the middle of winter. The restaurant food was exquisite. Did not need to leave the hotel. The signage around the hotel was a bit confusing and pool was too small and cold.

Just ok

Customer review rating 4.1/5

Steven Couples - 30/11/2019 Confirmed reviews ALL

reception took an age to answer the phone; Duty Manager was rude; Lovely room; Were not advised of breakfast room move.

Excellent hotel with great staff

Customer review rating 4.1/5

Mark H. Business - 30/11/2019 Confirmed reviews ALL

Again a very relaxing stay whilst on busineess in an excellent room

Very helpful and attentive

Customer review rating 4.1/5

Ian F. M. Couples - 30/11/2019 Confirmed reviews ALL

We made a mistake with the dates of our online booking but the staff were great and found us a room and could not be kinder.

Room too hot

Customer review rating 4.1/5

Elizabeth M. Business - 28/11/2019 Confirmed reviews ALL

Room was too hot, didn’t have a good night sleep and wasn’t nice getting changed. Radiator was turned off and windows open but made no difference.

Very good..

Customer review rating 4.1/5

Mr P. Business - 28/11/2019 Confirmed reviews ALL

This was very clean and friendly hotel. The restaurant and food were really good & my only criticism would be the breakfast was over cooked but that said, I would definitely recommend this hotel.

Comfortable Stay

Customer review rating 4.1/5

Jeff Business - 27/11/2019 Confirmed reviews ALL

Nice large comfortable rooms and good restaurant attached. Only thing that let it down slightly was that the shower screen leaked and soaked the bathroom floor.

Fantastic

Customer review rating 4.1/5

B. Couples - 26/11/2019 Confirmed reviews ALL

Comfortable, spacious. Fab staff, friendly and helpful. Extremely clean!

Lovely visit

Customer review rating 4.1/5

Dean Friends - 25/11/2019 Confirmed reviews ALL

On arrival I was thrilled with a complimentary upgrade being a member of the le club loyalty scheme. The room was airy spacious and tastefully decorated with a beautiful queen size bed. The breakfast was excellent with plenty of choice on both the continental and cooked offering. We stayed during a period of heavy rain and found the amenities for smokers was poor with no shelter and the bar staff unwilling to raise one of the parasol. The reason was due to the high winds when in fact although raining it was very calm. We planned on using the leisure facilities but due to it being very busy and quite a small pool chose against it. Overall a lovely visit, would definitely return. Would have happily scored a 10/10 if the staff had been more accommodating in the bar.

Dear Dean B., We very much appreciate your comments regarding your stay at the Mercure Newcastle George Washington Hotel Golf & Spa. I am pleased we could offer the complimentary upgrade Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dated

Customer review rating 4.1/5

Ken H. Business - 25/11/2019 Confirmed reviews ALL

The room is a bit dated (décor wise) TV doesn't respond to Remote control - Bit warm at night. Although at Breakfast at 06:30 - cooked food only loop warm.

Dear Ken H., We very much appreciate your comments regarding your stay at the Mercure Newcastle George Washington Hotel Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Would definitely stay again

Customer review rating 4.1/5

Phil Families - 25/11/2019 Confirmed reviews ALL

Thanks for the room upgrade to avoid party noise (this was a problem on our last stay) Enjoyed the spa facilities and the great breakfast (always a highlight) Evening pizza took an hour to get to the table but was very tasty when it arrived.

Dear Philip S., We very much appreciate your comments regarding your stay at the Mercure Newcastle George Washington Hotel Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.1/5

Anonymous Couples - 25/11/2019 Confirmed reviews ALL

Excellent

Dear Isabel K., We very much appreciate your comments regarding your stay at the Mercure Newcastle George Washington Hotel Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Efficient

Customer review rating 4.1/5

Karen Business - 24/11/2019 Confirmed reviews ALL

Friendly staff, comfortable room, good good

Dear Karen M., We very much appreciate your comments regarding your stay at the Mercure Newcastle George Washington Hotel Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Always good room for family of 3. But always have to request 3rd mug or towel or both.

Customer review rating 4.1/5

Anonymous Families - 24/11/2019 Confirmed reviews ALL

AlwAys comfortable. Great to have fridge for medication. Would like to try one of new rooms as older ones getting shabby especially chairs.

Dear Andy B., We very much appreciate your comments regarding your stay at the Mercure Newcastle George Washington Hotel Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great location and Excellent 3 nights Sleep

Customer review rating 4.1/5

Chris B. Business - 23/11/2019 Confirmed reviews ALL

Great room, very clean and modern, also used gym facilities on last day i used gym and didn't realise check out was 11am i thought it was 12 and had to rush out room without shower so would have been knocked a star off for that, might even be back next week to work for a couple of night and will defo book back in here.

Dear Chris B., We very much appreciate your comments regarding your stay at the Mercure Newcastle George Washington Hotel Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent

Customer review rating 4.1/5

Lee T. Families - 22/11/2019 Confirmed reviews ALL

Room great restaurant great waitress amazing

Dear Maxine Nadin-t., We very much appreciate your comments regarding your stay at the Mercure Newcastle George Washington Hotel Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Absolutely great

TripAdvisor rating 4.0/5

Helen C Family - 22/11/2019 TripAdvisor review

So we had 3 x rooms all different, double room, family of 3 room n a family of 4 room, well it was so lovely going into a hotel and the staff were absolutely great, friendly and very welcoming. The rooms were fabulous the pool was just the icing on the cake for the little ones and breakfast was a favourite with the pancakes. Would definitely stay here again whilst visiting family, even the 4 year old Granddaughter said "But Nannie, I want to sleep 1 more night" so Thank you for all your wonderful hospitality.

Very relaxing stay

Customer review rating 4.1/5

Paul T. Business - 21/11/2019 Confirmed reviews ALL

Staff very polite and friendly. Rooms very clean and smart. Facilities excellet

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in newcastle