Mercure Newcastle George Washington Hotel Golf & Spa 4 stars

Customer review rating (ALL Rating) 4.1/5 864 reviews

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Mercure Newcastle George Washington Hotel Golf & Spa - Image 1
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Stone Cellar Road, High Usworth Washington, Tyne and Wear, NE37 1PH NEWCASTLE, United Kingdom

Description

Hotel extras

  • An ALLSAFE certified hotel

  • Located just 15 minutes away from Newcastle Upon Tyne

  • 8 dedicated meeting rooms accommodating up to 160 guests

  • Fully-licensed wedding venue and reception

  • Indoor pool, spa and jacuzzi located on-site

Our accommodation(s)

Hotel location

Mercure Newcastle George Washington Hotel Golf & Spa

Stone Cellar Road, High Usworth Washington, Tyne and Wear
NE37 1PH NEWCASTLE
United Kingdom

GPS:54.922823, -1.533922

Telephone
Fax +44 191 415 1166

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Carter & Fitch

Non contractual photo

PIZZERIA ♦ SMOKEHOUSE ♦ BAR Combining a stylish background and chilled out atmosphere, Carter and Fitch is the place to be for superb food, a cool choice of cocktails and drinks, and a relaxed and friendly vibe. No matter what the occasion we are the des

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  864 reviews

TripAdvisor Rating  4.0/5  1,404 reviews

Bad experience

Customer review rating 1.5/5

Nigel H. Solo - Confirmed reviews ALL

There was what sounded like an over flow pipe constantly pouring water all night so no sleep. The on site restaraunt staff are so disinterested bordering been rude. I was made to wait 15 mins for a table despite there been circa 10 tables empty and then shown to a table that had been empty the whole time. Staff member Owen was the worse he is quite simply incompetent

Thank you for your review. Our maintenance team are investigating the water issue, and I have forwarded your concerns to our food and beverage manager. I apologise that the level of service you received is not reflective of our usual high standards

Welcoming and friendly

Customer review rating 2.5/5

J Couples - Confirmed reviews ALL

Service was good, although slow. Food was good. Rooms clean but horrible creaky bed that woke us up every time we moved!!!

Thank you for your feedback. We are in the process of replacing beds so will ensure the one in this room is replaced as a priority

Great Overnight Stay

Customer review rating 5.0/5

Ian E. Business - Confirmed reviews ALL

Great hotel, good location for major road links.

Thank you for your kind review. We hope to welcome you back soon

Just where it needs to be

Customer review rating 4.5/5

Chris H. Business - Confirmed reviews ALL

Comfortable if a tiny bit chilly in the room< must be a northern thing, great staff in reception and the restaurant.

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Staff very helpful and accommodating. Lovely hotel.

Thank you for your kind review. We hope to welcome you back again soon

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Other web-users rate our hotel

  • 198 reviews 8.7/10 Location
  • 1,000 reviews 6.6/10 Room
  • 774 reviews 8.1/10 Service
  • 5 reviews 6.4/10 WiFi
  • 373 reviews 6.1/10 Cleanliness
  • 296 reviews 6.3/10 Breakfast
  • 189 reviews 5.6/10 Wellness Area
  • 184 reviews 5.7/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.