Mercure Newcastle George Washington Hotel Golf & Spa 4 stars

Name: Mercure Newcastle George Washington Hotel Golf & Spa
Address: NEWCASTLE, NE37 1PH, UNITED KINGDOM
Telephone: (+44)1914/029988
Rating: 4.2

Customer review rating 4.2/5 2,277 reviews

ALLSAFE approved hotel

Best price guarantee

How it works?

Mercure Newcastle George Washington Hotel Golf & Spa

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Mercure Newcastle George Washington Hotel Golf & Spa

Hotel for travellers looking for local and authentic experiences

We have introduced intensified hygiene & prevention measures to ensure your safety. The ALLSAFE label represents our new elevated cleanliness protocols, and provides assurance that these standards are being met in this hotel.

Ian Gray, Hotel Manager

Make yourself at home in the luxurious Mercure George Washington Hotel Golf and Spa, set in the tranquil surrounds of Washington. Located just 15-minutes from Newcastle Upon Tyne and Sunderland, the hotel features a restaurant, a lounge bar and an 18-hole championship golf course. After a busy day of shopping and sightseeing, take advantage of our spa and treat yourself to a relaxing break with a treatment session. There's also an indoor pool, hot tub and steam room too for your added convenience.

The hotel boasts over 609 metres of modern, flexible meeting spaces, including six conference and meeting rooms. The largest of which, the Clinton Suite, can accommodate 200 people, while each room comes with the latest equipment and high-speed internet. Celebrate your wedding in this idyllic 4-star hotel as our dedicated team makes every moment a memorable one. With outstanding hospitality and banquet facilities for up to 180 guests, your every need will be catered to in style.

Hotel extras

An ALLSAFE certified hotel
Located just 15 minutes away from Newcastle Upon Tyne
8 dedicated meeting rooms accommodating up to 160 guests
Fully-licensed wedding venue and reception
Indoor pool, spa and jacuzzi located on-site

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Private outdoor parking
- Public outdoor parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
100% non-smoking hotel
Reception open 24 hours a day
Early check-in/Late check-out Paying
- EARLY CHECK IN FROM 10AM (Paying) Access your room from 10am on your day of arrival. Book this additional benefit now and make the most of your business or leisure stays at Mercure hotels.
- LATE CHECK-OUT UP TO 6PM (Paying) Keep your room until 6pm on the day of your departure. Book this additional benefit now and make the most of your business or leisure stays at Mercure hotels.
Beauty salon
Porter

Indoor heated pool
Fitness centre
Golf Paying
- Golf course 18 holes (Paying)
- Golf practice facilities (Paying)
- Golf lessons (Paying)

Breakfast Paying
1 Restaurant(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24 h
- Opening hours : Week-end 24 h

4 Meeting room(s)
Business center with support staff
Copy/print service available

Hotel location

Mercure Newcastle George Washington Hotel Golf & Spa

Stone Cellar Road
High Usworth Washington
Tyne and Wear
NE37 1PH newcastle
united kingdom

Tel: +441914029988

Fax: (+44)1914/151166

Check-in from 14h00

Check out up to 11h00

DONWELL HIGH USWORTH : DONWELL HIGH USW

By plane
DURHAM TEES At 48.28km / 30 miles
By plane
NEWCASTLE AIRPORT At 19.31km / 12 miles
By train
NEWCASTLE CENTRAL At 8.05km / 5 miles
By train
TRAIN STATION At 11.1km / 6.9 miles

GPS :54.922823, -1.533922

Our accommodation(s)

The hotel's 103 bedrooms offer guests a range of accommodation options including doubles, twins, triples, family rooms and executive rooms. Each room features a range of facilities including complimentary WiFi and 26" flatscreen TV.

Standard Room with King size bed

Max. number of persons: 2
Area: From 17 m² / 183 sq ft

Wireless internet in your room
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk
Iron(...)

Standard Room with Twin beds

Max. number of persons: 2
Area: From 17 m² / 183 sq ft

Wireless internet in your room
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk
Iron(...)

Standard Family Room with King-size and Single Bed

Accessible room

Max. number of persons: 3

Wireless internet in your room
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk
Iron(...)

Superior Room with King-size bed

Max. number of persons: 2
Area: From 30 m² / 323 sq ft

Wireless internet in your room
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk
Iron(...)

Junior Privilege Room

Max. number of persons: 2

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Privilege Room with King-Size and Sofa Beds

Max. number of persons: 3
Views: Golf view *
Most of the accommodation: BALCONY *

Subject to availability

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Our restaurants and bars

Carter & Fitch

PIZZERIA ♦ SMOKEHOUSE ♦ BAR Combining a stylish background and chilled out atmosphere, Carter and Fitch is the place to be for superb food, a cool choice of cocktails and drinks, and a relaxed and friendly vibe. No matter what the occasion we are the des

Your meetings and events

Our meeting rooms

Number of meeting rooms: 4
Maximum size: 190 m²
Maximum capacity: 200 people
Maximum banquet capacity: 180 people

Find out more

Good staff

Alison Couples - 25/07/2021 Confirmed reviews ALL

Very welcoming staff always friendly and helpful always had a smile

Comfortable stay

Cee Families - 25/07/2021 Confirmed reviews ALL

Friendly welcome at reception,first impressions are a must for me! clean comfortable rooms, nice pool area. Carter and Fitch very nice although very slow service but plenty of staff. Great choice for breakfast. Looking forward to our next stay.

Enjoyable stay

Kingfisher3 Couples - 23/07/2021 Confirmed reviews ALL

Brief stay but very pleasant, hotel is situated by a golf course which means it is quiet. Had a super room which was very spacious and comfortable with views over the course. Everyone was very friendly and helpful, the hotel itself is kept clean and felt safe.

Lovely Room

Regular V. Business - 23/07/2021 Confirmed reviews ALL

Great visit as always, nice to see some familiar faces again and some new ones too, always a pleasure to stay here

Great overnight stay.

Dean Families - 20/07/2021 Confirmed reviews ALL

Loved the pool, rooms, staff and pizza’s OK, and added bonus that we could use the driving range. Overall, rooms priced exactly where they should be.

Anonymous Business - 18/07/2021 Confirmed reviews ALL

I the menu was limited and the breakfast was cold ie bacon / sausage

Amazing night and day

Den Friends - 18/07/2021 Confirmed reviews ALL

We came for the spa stay the whole day and night was wonderful

Ideal for visiting different places

Allan M. Couples - 18/07/2021 Confirmed reviews ALL

Staff on desk friendly most of the bar staff Lso friendly

Nice restaurant / Some great staff

Anonymous Business - 18/07/2021 Confirmed reviews ALL

Nice restaurant and a some great staff, but the rooms get ridiculously hot at night even when it’s quite cool outside. This is partly due to the heat from a built in fridge and no air conditioning in the rooms. I had a room above the kitchens next to the main air ducts which was noisy the entire time. I averaged 3 hrs per night.

Great hotel

Michael Business - 17/07/2021 Confirmed reviews ALL

Great hotel, nice rooms and kept very clean, good food, helpful people working there. A good choice if you are staying in the area.

Great Stay

Phil G. Business - 14/07/2021 Confirmed reviews ALL

Lovely staff, spacious clean and comfy rooms and great facilities.

Ok but old

Anonymous Business - 13/07/2021 Confirmed reviews ALL

The location and people were good. The rooms however are starting to get old/dated. I booked a room with a king bed. It was 2 single beds pushed together. The TV was old and the plugs were far away from the bed. A few more hooks in the bathroom would help too.

Good stay

Stuart T. Couples - 12/07/2021 Confirmed reviews ALL

We stayed for a golfing break really enjoyed the course and the hotel room was an excellent standard

Dear Stuart We very much appreciate your comments regarding your stay at the Mercure Newcastle George Washington Hotel Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian Gray

clean, staff friendly and welcoming.

Luke B. Business - 12/07/2021 Confirmed reviews ALL

Hotel is clean and in a quiet location, staff are friendly and very helpful and welcoming. one downside is not all room have air conditioning, the ones without air con do not have fans either, resulting in the room becoming very warm and uncomfortable to sleep.

Good stay

John Business - 12/07/2021 Confirmed reviews ALL

all to plan , staff with positive approaches

Dear John We very much appreciate your comments regarding your stay at the Mercure Newcastle George Washington Hotel Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian

Excellent stay

Richard Business - 11/07/2021 Confirmed reviews ALL

Everything was perfect from checking in to checking out

Tremendous facilities available

Lee Business - 11/07/2021 Confirmed reviews ALL

I stayed in room 242 which is at the far end of the hotel so the only slight gripe I had was that the walk to the room could have been reduced with an external entrance exit at that end of the hotel

Good stay

Michelle K. (. A. Couples - 09/07/2021 Confirmed reviews ALL

This was for our anniversary meal & overnight stay as we were unable to have the bridal suite on our wedding night. The room provided was lovely

Good, Friendly Service in Lockdown

Tom F Business - 06/03/2021 TripAdvisor review

I was on a business trip to the North East if England and decided to get up the night before. Normally I would use the pool and the gym, have a drink in the bar and a meal, but not in these times. Friendly welcome, upgraded and refurbished room as requested, easy WhatsApp service to order my welcome drink, dinner and some wine. All brought to the room with a smile within 30 - 40 mins! Everything delicious and a really relaxing evening. Breakfast ordered to be picked up at 0800 the next morning. Great night's sleep and up shaved, showered and refreshed the next morning, picked up a tasty breakfast and a cup of tea - sorted out some work and off to my meetings - refreshed, rested and ready to go!.

over night stay

Pioneer284375 27/10/2020 TripAdvisor review

diserpointing.tv old and dated.room not as advertised very poor very noisey no sleep.a beer very expensive.could have stayed in premiere in guaranteed good night sleep for half the price.plus didnt know washington was ever in newcastle.

Dear Thomas Hammond, Thank you for taking the time to tell us about your experience at the Mercure Newcastle George Washington Hotel Golf & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I note from your reservation that you did indeed request one of our suites which overlook golf. As with all requests we will honour these where we have availability, and also charge a premium for specific room types with additional amenities and benefits. I see from your reservation that you opted for the basic room only package on the lowest possible daily rate for room only. Regrettably due to the popularity of our suites and privilege rooms we are not always able to offer the free upgrade you had requested. I concur that some of our rooms have not yet benefitted from recent upgrades and therefore replacement televisions. this is most certainly in our future plans and had been earmarked for 2020. Regrettably COVID has somewhat impacted our ability to achieve this goal. I also note from our internal log and feedback record, that you did not directly convey your concerns and chose to do this after your departure. It is disappointing that I was not aware of your concerns as I would most certainly acted immediately to assist and remedy the issue. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on 01914029988 if you wish to discuss this matter in further details. Sincerely, Ian Gray General Manager

Our most recent 20 reviews

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