Mercure Newcastle George Washington Hotel Golf & Spa 4 stars
Customer review rating (ALL Rating) 4.0/5 687 reviews
Stone Cellar Road, High Usworth Washington, Tyne and Wear
NE37 1PH NEWCASTLE
United Kingdom
DONWELL HIGH USWORTH: DONWELL HIGH USW
DURHAM TEES At 48.28km / 30 miles
NEWCASTLE AIRPORT At 19.31km / 12 miles
NEWCASTLE CENTRAL At 8.05km / 5 miles
TRAIN STATION At 11.1km / 6.9 miles
GPS:54.922823, -1.533922
Check-in from - Check out up to
PIZZERIA ♦ SMOKEHOUSE ♦ BAR Combining a stylish background and chilled out atmosphere, Carter and Fitch is the place to be for superb food, a cool choice of cocktails and drinks, and a relaxed and friendly vibe. No matter what the occasion we are the des
Due to modernisation work our indoor Swimming Pool will be close between 13th - 20th November 2017. All other onsite fitness and leisure facilities will be open as usual during with works. We apologise for any inconvenience.
The hotel's 103 bedrooms offer guests a range of accommodation options including doubles, twins, triples, family rooms and executive rooms. Each room features a range of facilities including complimentary WiFi and 26" flatscreen TV.
Accessible room
Great facilities
Customer review rating 5.0/5
Grant M. Business - Confirmed reviews ALL
Dear Grant M., We very much appreciate your comments regarding your stay at the Mercure Newcastle George Washington Hotel Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anthony
Not customer friendly
Customer review rating 2.0/5
Yeside Families - Confirmed reviews ALL
Dear Yeside O., Thank you for taking the time to tell us about your experience at the Mercure Newcastle George Washington Hotel Golf & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies as this is not our normal standard. At Mercure George Washington Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anthony
Shocking
Customer review rating 2.0/5
Catherine C. Families - Confirmed reviews ALL
Dear Catherine C., Thank you for taking the time to tell us about your experience at the Mercure Newcastle George Washington Hotel Golf & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies as this is not our normal standards At Mercure George Washington Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anthony
Great stay
Customer review rating 5.0/5
Sheenagh Couples - Confirmed reviews ALL
Dear Sheenagh O., We very much appreciate your comments regarding your stay at the Mercure Newcastle George Washington Hotel Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Glasper
Great location privileged rooms are amazing
Customer review rating 4.0/5
Jeff R. Families - Confirmed reviews ALL
Dear Jeffrey R., We very much appreciate your comments regarding your stay at the Mercure Newcastle George Washington Hotel Golf & Spa. I am so sorry that check in was so slow. When staying with us again please contact me direct and I will handle your booking myself. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Glasper
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