ibis Nottingham Centre

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ibis Nottingham Centre 2 stars

Customer review rating (ALL Rating) 4.2/5 657 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • An ALLSAFE Bureau Veritas certified hotel.

  • Nearby Old Market Square and National Ice Centre

  • Central location, with plenty of nearby transport links

  • The in-house bar offers a selection of alcoholic beverages

  • Pet-friendly hotel, with on-site facilities

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Nottingham Centre

16 Fletcher gate
NG1 2FZ NOTTINGHAM
United Kingdom

  • BROAD MARSH BUS STATION: 

  • TRAM STOP OUTSIDE THE HOTEL:  Lace Market Tram stop

  • By plane

    EAST MIDLANDS APT At 21.9km / 13.61 miles

  • By train

    GBNOT: NOTTINGHAM At 1.8km / 1.12 miles

GPS:52.952618, -1.145732

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
Near the property
  • Car park

FOGG'S

Feeling peckish? You don't have to leave the hotel: inspired by countries around the globe, the menu is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Our guest reviews

Our guest reviews for
ibis Nottingham Centre

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  657 reviews

TripAdvisor Rating  4.0/5  1,546 reviews

Well located

Customer review rating 4.5/5

Warren B. Couples - Confirmed reviews ALL

Very good staff friendly and helpful good room very quite

Convenient overnight stay

Customer review rating 4.0/5

G W. Solo - Confirmed reviews ALL

Booked in online so the arrival process was swift. I asked for a map at reception and the receptionist took the trouble to open it out, locate the hotel on it and point out various areas of interest. On leaving the following morning I left my key in the box and ten paces down the street realised I'd left something in my room. A different receptionist was helpful in handing the key back to me. The one negative note was that only cardboard cups were provided in the room. I have stayed recently in a Travelodge and a Premier Inn, both of which manage to provide proper ceramic mugs. I feel that Covid is sometimes used as an excuse for cutting corners.

Unsafe- other guest gained access to room

Customer review rating 0.5/5

Katie Solo - Confirmed reviews ALL

A formal complaint has been made. Checked in to room 204 in Nottingham City Centre and went out for the evening. When I returned to the room their was a couple in my bed who had chucked all of my belongings off the bed and around the room. One staff member did not take this seriously whatsoever and took no accountability for their mistake of allowing another guest access to my room via a different key card. They did not believe me and made out like this incident was my fault.

well located

Customer review rating 4.5/5

Megan Friends - Confirmed reviews ALL

checked in online, so quickly given rooms when we arrived. Room was clean and comfortable. Exactly where we wanted to be in Nottingham, a short walk away from Rock City.

Great location

Customer review rating 4.0/5

Tracy S. Families - Confirmed reviews ALL

One night stay for concert, room was very clean but basic, good for the price. Good choice of breakfast. staff friendly.

nottingham stay

Customer review rating 3.5/5

Phil G. Friends - Confirmed reviews ALL

it was good, room clean

Good location but noisy

Customer review rating 3.5/5

Sam Solo - Confirmed reviews ALL

Room was basic but what I expected. I was woke up around 2pm from noise in the street below. Bed wasn’t the comfiest but for one night was ok. Check in could be made clearer as no one was around when I first entered and didn’t know where to go.

Well located to motorpiont arena

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Friendly staff on check in very helpful

Stressful stay!

Customer review rating 2.5/5

Sarah-jayne P. Couples - Confirmed reviews ALL

I paid for early check in, I even checked in online the day before. It was my partners birthday and we aren’t from Nottingham so we needed the early check in to store everything and freshen up as we had a day full of activities. Upon arrival, the lady said that we couldn’t have the early check. It was first come first serve even though we had paid for it and I would have to message to get a refund sorted. Said there was nothing she could do and that despite already checked in and paid for it was all booked and given to others before… Another gentleman then checked after I was saying to complain, and there was in fact a room available. There were many rooms! The woman didn’t even check the systems she was going to fob us off the second we walked in without even checking the systems and this was before she even took my name or anything! Just said straight as we walked in we couldn’t have it as others were given it, despite the gentleman staff finding it within seconds of taking our name! We were then disturbed twice within five minutes by the same cleaner despite there being a sign on the door and us telling her it was still in use and even giving a time to use It

Well located

Customer review rating 5.0/5

Dave Couples - Confirmed reviews ALL

Clean central efficient

Great location

Customer review rating 4.5/5

Therese M. Friends - Confirmed reviews ALL

Was staying for the ice hockey playoffs. Very central to the arena. Great stay very friendly staff. Great room. Shower was amazing. Will deffinately be back

Great customer service from Kaz

Customer review rating 5.0/5

Bernadette A. J. Couples - Confirmed reviews ALL

Great lication, handy bar and pleasant staff. Kaz was especially nice and helpful

Well located

Customer review rating 4.0/5

Jawad J. Couples - Confirmed reviews ALL

In general it was OK, but I was disappointed a little because there were no computer and printing services when I needed to print something!

Great location

Customer review rating 4.5/5

Martin Friends - Confirmed reviews ALL

I came over for the Ice Hockey Playoff weekend and couldn't be more happier with my stay

Within easy walking distance of the station and close to other amenities.

Customer review rating 4.5/5

Anne Friends - Confirmed reviews ALL

Staff polite, efficient and extremely helpful. Room very clean. Very good value.

Perfect location

Customer review rating 5.0/5

Martyn Couples - Confirmed reviews ALL

Very comfortable hotel - perfect location within walking distance of most things - friendly staff - substantial tasty breakfast - ideal for a city break.

Well located

Customer review rating 3.5/5

Mike Couples - Confirmed reviews ALL

Nice

Experience at ibis notts

TripAdvisor rating 2.0/5

johnmoto Business - TripAdvisor review

Chipped side table. Marks on walls. Everything very tacky Sound through walls Dirty window. Previous week stayed at premier inn Notts. Same price. 100 percent better Receptionist at ibis couldn’t care less. On laptops doing their own thing most of the day. Workmen come into lift when there is to be only one room using it. Will be advising colleagues to avoid Sorry!

Thank you for your valued feedback regarding your recent stay. I was disappointed to learn that your stay did not exceed your expectations, and for this I would like to sincerely apologise. We have noted your comments and are working hard to improve on the points raised. We hope we have the opportunity to welcome you back in the near future. Kind regards, Robert Veldtman General Manager

Far too much went wrong.

TripAdvisor rating 2.0/5

BinThereDunThatTwice TripAdvisor review

Stayed four nights. Had to get 4 or 5 replacement key cards. Room / bathroom not cleaned, previous occupant's rubbish not cleared away. Window leaked in the rain. "Sofa" bed (not a sofa as advertised, but a foldaway bed which became a desk) left down - room service unable to fold it away because "My key doesn't fit" - I found a lever which folded it away. Breakfast however very good. Have stayed in dozens of Ibis on the continent, all far higher standard than this. Disappointed.

Thank you for your valued feedback regarding your recent stay. I was disappointed to learn that your stay did not exceed your expectations, and for this I would like to sincerely apologise. We have noted your comments and are working hard to improve on the points raised. We hope we have the opportunity to welcome you back in the near future. Kind regards, Robert Veldtman General Manager

Central Location

TripAdvisor rating 3.0/5

Chris H TripAdvisor review

The location is great with reduced parking charges very close by. It’s a budget chain but recently the basics are slipping. No reception desk so you’re left hanging around like a spare part if there is no staff immediately present. One hangar, no shower gel and a blocked sink this time, sorted out once reported. Last time on one of the hottest days the room temp control just wasn’t up to it and you can’t open the windows. I’d tend to pay a bit more and get the basics in future.

Thank you for your valued feedback regarding your recent stay. I was disappointed to learn that your stay did not exceed your expectations, and for this I would like to sincerely apologise. We have noted your comments and are working hard to improve on the points raised. We hope we have the opportunity to welcome you back in the near future. Kind regards, Robert Veldtman General Manager

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