it was good, room clean

Room was basic but what I expected. I was woke up around 2pm from noise in the street below. Bed wasn’t the comfiest but for one night was ok. Check in could be made clearer as no one was around when I first entered and didn’t know where to go.

Friendly staff on check in very helpful

I paid for early check in, I even checked in online the day before. It was my partners birthday and we aren’t from Nottingham so we needed the early check in to store everything and freshen up as we had a day full of activities. Upon arrival, the lady said that we couldn’t have the early check. It was first come first serve even though we had paid for it and I would have to message to get a refund sorted. Said there was nothing she could do and that despite already checked in and paid for it was all booked and given to others before… Another gentleman then checked after I was saying to complain, and there was in fact a room available. There were many rooms! The woman didn’t even check the systems she was going to fob us off the second we walked in without even checking the systems and this was before she even took my name or anything! Just said straight as we walked in we couldn’t have it as others were given it, despite the gentleman staff finding it within seconds of taking our name! We were then disturbed twice within five minutes by the same cleaner despite there being a sign on the door and us telling her it was still in use and even giving a time to use It

Clean central efficient

Was staying for the ice hockey playoffs. Very central to the arena. Great stay very friendly staff. Great room. Shower was amazing. Will deffinately be back

Great lication, handy bar and pleasant staff. Kaz was especially nice and helpful

In general it was OK, but I was disappointed a little because there were no computer and printing services when I needed to print something!

I came over for the Ice Hockey Playoff weekend and couldn't be more happier with my stay

Staff polite, efficient and extremely helpful. Room very clean. Very good value.

Very comfortable hotel - perfect location within walking distance of most things - friendly staff - substantial tasty breakfast - ideal for a city break.

Nice

Chipped side table. Marks on walls. Everything very tacky Sound through walls Dirty window. Previous week stayed at premier inn Notts. Same price. 100 percent better Receptionist at ibis couldn’t care less. On laptops doing their own thing most of the day. Workmen come into lift when there is to be only one room using it. Will be advising colleagues to avoid Sorry!

Stayed four nights. Had to get 4 or 5 replacement key cards. Room / bathroom not cleaned, previous occupant's rubbish not cleared away. Window leaked in the rain. "Sofa" bed (not a sofa as advertised, but a foldaway bed which became a desk) left down - room service unable to fold it away because "My key doesn't fit" - I found a lever which folded it away. Breakfast however very good. Have stayed in dozens of Ibis on the continent, all far higher standard than this. Disappointed.

The location is great with reduced parking charges very close by. It’s a budget chain but recently the basics are slipping. No reception desk so you’re left hanging around like a spare part if there is no staff immediately present. One hangar, no shower gel and a blocked sink this time, sorted out once reported. Last time on one of the hottest days the room temp control just wasn’t up to it and you can’t open the windows. I’d tend to pay a bit more and get the basics in future.