Sofitel London St James 5 stars

Customer review rating (ALL Rating) 4.8/5 3,368 reviews

Best price
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Sofitel London St James - Image 1
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6 Waterloo Place, SW1Y 4AN LONDON, United Kingdom

Description

Hotel extras

  • Unparalleled location within walking distance to London's best attractions

  • Iconic culinary experiences, including Michelin-starred dining led by Chef Anthony Demetre

  • Exclusive Spa to rejuvenate the body and mind

  • Traditional English afternoon tea with a French twist

  • Grade II listed building with original features

Our accommodation(s)

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Hotel location

Sofitel London St James

6 Waterloo Place
SW1Y 4AN LONDON
United Kingdom

GPS:51.50732, -0.132397

Telephone
Fax +44 20 7747 2210

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  3,368 reviews

TripAdvisor Rating  4.8/5  559 reviews

Certificate of excellence 2024

Amazing Stay- Felt Like Home

Customer review rating 5.0/5

Kelly P. Business - Confirmed reviews ALL

Dear Ms P., On behalf of all of us at Sofitel London St James I would like to send our sincere thanks for taking the time to share with us your wonderful comments further to your recent stay. We greatly appreciate receiving your feedback and the team were delighted that they were able to play their part to help ensure a memorable visit. It is also gratifying to hear the recognition of our housekeeping department and their attention to detail along with the welcome you received from Antero, Brahim, Agustina and Rika. In the event that you may have the time, we would love to invite you to share your review with many others on TripAdvisor by clicking on the following link as the team endeavour to break into the Top 20 Hotels in London - http://bit.ly/SofitelTripAdvisor. Thank you in advance for helping us to share the experience we offer here at Sofitel London St James and we look forward to welcoming you back to your London home in the future. Sincerely Sally-Ann Jenkinson Director of Guest Experience

Great location and friendly professional staff

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Dear Mr S., On behalf of all of us at Sofitel London St James I would like to send our sincere thanks for taking the time to share with us your wonderful comments further to your recent stay. We greatly appreciate receiving your feedback and the team were delighted that they were able to play their part to help ensure a memorable visit. In the event that you may have the time, we would love to invite you to share your review with many others on TripAdvisor by clicking on the following link as the team endeavour to break into the Top 20 Hotels in London - http://bit.ly/SofitelTripAdvisor. Thank you in advance for helping us to share the experience we offer here at Sofitel London St James and we look forward to welcoming you again in the near future. Sincerely Sally-Ann Jenkinson Director of Guest Experience

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Dear Ms F., On behalf of everyone at Sofitel London St James, I want to extend our heartfelt thanks for sharing your wonderful feedback following your recent long stay with us. We truly value hearing from you, and the breakfast team in particular were thrilled to have contributed to another memorable experience. Thank you for your continued loyalty, and we look forward to welcoming you back again in the future. Sincerely, Sally-Ann Jenkinson Director of Guest Experience

An outstanding stay

Customer review rating 4.5/5

Kory F. Business - Confirmed reviews ALL

Dear Mr F., On behalf of all of us at Sofitel London St James I would like to send our sincere thanks for taking the time to share with us your wonderful comments further to your recent stay. We greatly appreciate receiving your feedback and Jinny, Lucas and the team were delighted that they were able to play their part to help ensure a memorable visit. Thank you for highlighting the quality of the breakfast and please accept our apologies for the inconvenience caused with the billing, this will certainly be investigated as we strive to improve the quality of our services. Thank you for choosing to stay with us and we look forward to welcoming you back again in the future. Sincerely Sally-Ann Jenkinson Director of Guest Experience

séjour excellent comme d habitude

Customer review rating 4.5/5

Marie Solo - Confirmed reviews ALL

Dear Ms G., We very much appreciate your feedback regarding your stay at Sofitel London St James. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Thank you for your loyalty and we hope to welcome you back again soon. Sincerely, Sally-Ann Jenkinson Director of Guest Experience

In partnership with TripAdvisor

Other web-users rate our hotel

  • 971 reviews 9.8/10 Location
  • 1,062 reviews 8.7/10 Room
  • 1,772 reviews 9.5/10 Service
  • 8 reviews 6.8/10 WiFi
  • 407 reviews 8.4/10 Comfort
  • 385 reviews 8.8/10 Breakfast
  • 344 reviews 9.4/10 Vibe
  • 308 reviews 8.2/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.