Sofitel London St James 5 stars

Customer review rating (ALL Rating) 4.8/5 3,205 reviews

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6 Waterloo Place, SW1Y 4AN LONDON, United Kingdom

Description

Hotel extras

  • Unparalleled location within walking distance to London's best attractions

  • Iconic culinary experiences, including Michelin-starred dining led by Chef Anthony Demetre

  • Exclusive Spa to rejuvenate the body and mind

  • Traditional English afternoon tea with a French twist

  • Grade II listed building with original features

Our accommodation(s)

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Hotel location

Sofitel London St James

6 Waterloo Place
SW1Y 4AN LONDON
United Kingdom

GPS:51.50732, -0.132397

Telephone
Fax +44 20 7747 2210

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  3,205 reviews

TripAdvisor Rating  4.8/5  660 reviews

Certificate of excellence 2025

London Christmas visit

TripAdvisor rating 5.0/5

Ognjen M TripAdvisor review

Fantastic hotel in the heart of the city. Great service and staff hospitality. Breakfast was fabulous even though we chose vegan style in this period of the year. The bar experience was great too.

Best Luxury Hotel in London

TripAdvisor rating 5.0/5

John W TripAdvisor review

The team at the Sofitel,St James are world class.Intent on ensuring our stay was perfect . Kimberley is a huge asset . Brilliant location and lovely rooms can’t get better in London. Our second stay this year and we will be back .

Stop and stare at the sea of smiles around you! 🎭🎶

TripAdvisor rating 5.0/5

TheSupremeLlama TripAdvisor review

We attended the hotel for a spa treatment and afternoon tea special - both were devine. First an hour’s relaxing massage in the sumptuous spa and then on to the delight that is the Rose Lounge for the Phantom themed afternoon tea. We are big fans of the show and the culinary production did not disappoint. The food was inventive, delicious and presented with such theatricality it was a joy to behold. A big thank you to our lovely waitress who made the day extra magical by performing her role with such aplomb Thoroughly recommended.

Bonjour, Thank you for such a positive review. We are thrilled to hear that your time at Sofitel London St James was so memorable. Your kind words about our Sofitel Spa and afternoon tea truly mean a lot to us. It was our pleasure to provide a relaxing massage and a theatrical dining experience in the Rose Lounge. We are delighted that the Phantom-themed touches added magic to your visit and we will pass your compliments to our team who contributed to your visit. We look forward to seeing you again on future occasions. Season's greetings and Merci, Marie-Paule Nowlis, General Manager

Never Disappoints

TripAdvisor rating 5.0/5

gillianf978 TripAdvisor review

Our 3rd Christmas at Sofitel St James (our 6th visit in total) and we weren't disappointed. From arrival, the service was impeccable. A wonderful way to spent the festive season. Porters, Concierge, reception team and wonderful team in St James Bar....all were excellent. A special thanks to Kimberley Tennnant-Green for her wonderful warm welcome back to the hotel and her conact throughout our stay making our festivities more enjoyable.

Bonjour, We would like to thank you for this positive review of your recent stay. We are delighted that you chose Sofitel London St James once again to celebrate such a special season. Our entire team appreciate your generous praise. Kimberley is especially touched by your thoughtful mention, her dedication to creating warm connections with our guests remains a point of pride. Knowing your festive celebrations were enhanced by our service is the finest compliment we could receive. We look forward to welcoming you back again soon. Season's greetings and Merci, Marie-Paule Nowlis, General Manager

Customer review rating 4.5/5

Stephane B. Families - Confirmed reviews ALL

Second stay in Sofitel Saint James and we do not regret the choice. The establishment is luxurious (of course not at the level of a Four Seasons), the welcome is warm and attentive. The beds are exceptionally comfortable, and the bathroom amenities live up to expectations. Breakfast is also plentiful. The bar offers a pleasant atmosphere at the end of the day. All the staff, without exception, was friendly and attentive. The location is ideal for tourism.

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Other web-users rate our hotel

  • 947 reviews 9.9/10 Location
  • 999 reviews 8.5/10 Room
  • 1,677 reviews 9.6/10 Service
  • 9 reviews 7.1/10 WiFi
  • 370 reviews 9.5/10 Vibe
  • 362 reviews 8.2/10 Comfort
  • 338 reviews 9.3/10 Breakfast
  • 281 reviews 8.2/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.