Sofitel London St James 5 stars

Customer review rating (ALL Rating) 4.8/5 3,292 reviews

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6 Waterloo Place, SW1Y 4AN LONDON, United Kingdom

Description

Hotel extras

  • Unparalleled location within walking distance to London's best attractions

  • Iconic culinary experiences, including Michelin-starred dining led by Chef Anthony Demetre

  • Exclusive Spa to rejuvenate the body and mind

  • Traditional English afternoon tea with a French twist

  • Grade II listed building with original features

Our accommodation(s)

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Hotel location

Sofitel London St James

6 Waterloo Place
SW1Y 4AN LONDON
United Kingdom

GPS:51.50732, -0.132397

Telephone
Fax +44 20 7747 2210

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  3,292 reviews

TripAdvisor Rating  5.0/5  506 reviews

Certificate of excellence 2024

Mon nouvel hôtel préféré

TripAdvisor rating 5.0/5

Canucklehead TripAdvisor review

Outstanding service, perfect location, beautiful room. I can't say enough, but what really made my stay was the staff - from the doorman, to reception, concierge, service staff, literally everyone was so friendly and charming. Location is perfect - everything that I was after was in walking distance, and of course the Piccadilly tube station is just up the street. I booked a premium luxury with a view, but it wasn't the view of Waterloo Place that made it special, it was the ceilings in my room that had to be 16 feet high, and the fabulous bathtub. Sadly I only had one night, but it felt like more. Dinner at the Bistro was fantastic, and the rabbit was out of this world - I wish I could have finished it all! Had a hiccup at breakfast the next day with my order, but it was immediately rectified, so no issues there - again, all down to the excellent staff. Would not hesitate to recommend, and cannot wait to return.

Lovely, comfortable, great location

Customer review rating 5.0/5

E M. H. Couples - Confirmed reviews ALL

The Sofitel St. James is our favorite London hotel and it's just about perfect--great location for museums, shopping, opera, restaurants, and running in St. James's Park, part of our routine. Lobby and bar are inviting, friendly staff but not obtrustive, and rooms are very nice, cheerful, clean, good shower, wonderful beds, lighting, and amenities. Perfect home when you're in London.

Dear Ms S., We very much appreciate your feedback regarding your recent stay at Sofitel London St James. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back again soon. Sincerely, Sally-Ann Jenkinson Director of Guest Experience

Best Location, Very Comfortable Stay

Customer review rating 4.5/5

May Families - Confirmed reviews ALL

Customer service team and housekeepers, everyone did their utmost best to deliver best service to us.

Dear Ms C., On behalf of all of us at Sofitel London St James I would like to send our sincere thanks for taking the time to share with us your wonderful comments further to your recent stay. We greatly appreciate receiving your feedback and the team were delighted that they were able to play their part to help ensure a memorable visit. In the event that you may have the time, we would love to invite you to share your review with many others on TripAdvisor by clicking on the following link as the team endeavour to break into the Top 30 Hotels in London - http://bit.ly/SofitelTripAdvisor. Thank you in advance for helping us to share the experience we offer here at Sofitel London St James and we look forward to welcoming you again in the near future. Sincerely Sally-Ann Jenkinson Director of Guest Experience

Well located

Customer review rating 3.5/5

F. J. Business - Confirmed reviews ALL

Great location, perfect staff, top breakfast, rooms are comfortable, my view was not good and a bit noisy.

Dear Mr F., We very much appreciate your feedback regarding your recent stay at Sofitel London St James over your birthday. It is a pleasure to hear that overall you had a good experience however I am sorry that the location of the room was not to your satisfaction. Your preference has been duly noted for an alternative area in the future and recommend a premium luxury room or suite to benefit from a street view of our historic St James neighbourhood. Please accept our apologies for any inconvenience caused and we hope to welcome you back again soon. Sincerely, Sally-Ann Jenkinson Director of Guest Experience

Fabulous location and wonderful staff

Customer review rating 5.0/5

Janis B. Couples - Confirmed reviews ALL

Our 2nd time staying here and we feel very welcomed and comfortable here. Well appointed rooms and great housekeeping team.

Dear Ms B., We very much appreciate your feedback regarding your stay at Sofitel London St James. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back again soon. Sincerely, Sally-Ann Jenkinson Director of Guest Experience

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Other web-users rate our hotel

  • 934 reviews 9.8/10 Location
  • 1,013 reviews 8.7/10 Room
  • 1,726 reviews 9.5/10 Service
  • 8 reviews 6.8/10 WiFi
  • 388 reviews 7.9/10 Comfort
  • 380 reviews 9/10 Breakfast
  • 334 reviews 9.4/10 Vibe
  • 300 reviews 8.1/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.