Sofitel London St James 5 stars

Customer review rating (ALL Rating) 4.8/5 3,300 reviews

Best price
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Sofitel London St James - Image 1
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6 Waterloo Place, SW1Y 4AN LONDON, United Kingdom

Description

Hotel extras

  • Unparalleled location within walking distance to London's best attractions

  • Iconic culinary experiences, including Michelin-starred dining led by Chef Anthony Demetre

  • Exclusive Spa to rejuvenate the body and mind

  • Traditional English afternoon tea with a French twist

  • Grade II listed building with original features

Our accommodation(s)

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Hotel location

Sofitel London St James

6 Waterloo Place
SW1Y 4AN LONDON
United Kingdom

GPS:51.50732, -0.132397

Telephone
Fax +44 20 7747 2210

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  3,300 reviews

TripAdvisor Rating  5.0/5  525 reviews

Certificate of excellence 2024

excellent staff and location

Customer review rating 5.0/5

Karen F. Families - Confirmed reviews ALL

staff was amazing. They went well and beyond.

Dear Mrs C., On behalf of all of us at Sofitel London St James I would like to send our sincere thanks for taking the time to share with us your wonderful comments further to your recent stay. We greatly appreciate receiving your feedback and the team were delighted that they were able to play their part to help ensure a memorable visit. In the event that you may have the time, we would love to invite you to share your review with many others on TripAdvisor by clicking on the following link as the team endeavour to break into the Top 30 Hotels in London - http://bit.ly/SofitelTripAdvisor. Thank you in advance for helping us to share the experience we offer here at Sofitel London St James and we look forward to welcoming you again in the near future. Sincerely Sally-Ann Jenkinson Director of Guest Experience

Perfect Every Time

Customer review rating 5.0/5

Christine F. Business - Confirmed reviews ALL

My third stay at the beautiful Sofitel St James and it never disappoints. Staff are wonderful, attentive and accommodating, hotel is immaculate, location couldn’t be better.

Dear Ms F., We very much appreciate your feedback regarding your stay at Sofitel London St James. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Thank you for your loyalty and we hope to welcome you back again soon. Seasons Greetings Sally-Ann Jenkinson Director of Guest Experience

High service from check in to check out.

Customer review rating 5.0/5

James M. Couples - Confirmed reviews ALL

Professional and caring welcome, beautifully appointed hotel throughout, St James Bar service was excellent, check out and onward wishes were warm and genuine. An excellent stay.

Dear Mr M., On behalf of all of us at Sofitel London St James I would like to send our sincere thanks for taking the time to share with us your wonderful comments further to your recent stay. We greatly appreciate receiving your feedback and the team were delighted that they were able to play their part to help ensure a memorable visit. In the event that you may have the time, we would love to invite you to share your review with many others on TripAdvisor by clicking on the following link as the team endeavour to break into the Top 30 Hotels in London - http://bit.ly/SofitelTripAdvisor. Thank you in advance for helping us to share the experience we offer here at Sofitel London St James and we look forward to welcoming you again in the near future. Seasons Greetings Sally-Ann Jenkinson Director of Guest Experience

Quality hotel

Customer review rating 3.5/5

Steve Couples - Confirmed reviews ALL

Came to London for a party and stayed here for one night. Hotel location is excellent for parks, theatre, restaurants. Lovely staff, well appointed rooms and communal spaces. As with everything else in London it is however not cheap..

Dear Mr N., Thank you for taking the time to review your recent stay. We’re thrilled to hear that you enjoyed our central location and that the team took such great care of you. We do, however, appreciate your feedback regarding the room size and pricing. While all our rooms are designed with comfort and luxury in mind, a higher room category may offer the additional space you prefer for future stays. Please rest assured that we regularly review our pricing to remain competitive within the London luxury hotel market, and we’re sorry to hear it fell short of your expectations. We will also look into the internet connection issue, as you should certainly have the option to stay connected throughout your stay. Please accept our sincere apologies for any inconvenience this caused. We value your feedback and hope to have the pleasure of welcoming you back soon. Kindest Regards Sally-Ann Jenkinson, Director of Guest Experience

Excellent stay

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Sofitel London St. James is an excellent hotel! Its location allows for visitor friendly activities. The hotel is clean, well-maintained, and up-to-date. Most importantly, the staff is very welcoming! They are friendly, helpful and anxious to lend assistance in any situation. We would definitely stay at this hotel again.

Dear Ms A., On behalf of all of us at Sofitel London St James I would like to send our sincere thanks for taking the time to share with us your wonderful comments further to your recent stay. We greatly appreciate receiving your feedback and the team were delighted that they were able to play their part to help ensure such a memorable visit for your first London adventure. In the event that you may have the time, we would love to invite you to share your review with many others on TripAdvisor by clicking on the following link as the team endeavour to break into the Top 30 Hotels in London - http://bit.ly/SofitelTripAdvisor. Thank you in advance for helping us to share the experience we offer here at Sofitel London St James and we look forward to welcoming you again in the near future. Seasons Greetings Sally-Ann Jenkinson Director of Guest Experience

In partnership with TripAdvisor

Other web-users rate our hotel

  • 940 reviews 9.8/10 Location
  • 1,030 reviews 8.7/10 Room
  • 1,736 reviews 9.5/10 Service
  • 8 reviews 6.8/10 WiFi
  • 399 reviews 8.2/10 Comfort
  • 382 reviews 8.9/10 Breakfast
  • 324 reviews 9.4/10 Vibe
  • 303 reviews 8.1/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.