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Sofitel London St James Hotel 5 stars

TripAdvisor rating 4.5/5 4,933 reviews

ALLSAFE approved hotel

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Sofitel London St James
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+ 22 Services

Hotel extras

  • Newly designed rooms by Pierre-Yves Rochon

  • An ALLSAFE Clifton certified hotel

  • All-day dining restaurant, Wild Honey St James, led by renowned Chef Anthony Demetre

  • Best Address in London, in the heart of St James

  • Grade II listed building with original features

Hotel location

Sofitel London St James

6 Waterloo Place
SW1Y 4AN london
united kingdom

Tel: +442077472200

Fax: (+44)20/77472210

Check-in from 15h00

Check out up to 12h00

  • PICCADILLY CIRCUS :  6.9.15.23

  • THE HAYMARKET :  6.9.23.15

  • WATERLOO PLACE :  6.9.15.23

  • PICCADILLY CIRCUS :  BAKERLOO LINE PICCADILLY CIRCU

  • PICCADILLY LINE :  PICCADILLY LINE PICCADILLY CIRCU

  • By plane

    GATWICK At 46km / 28.59 miles

  • By plane

    HEATHROW At 24km / 14.91 miles

  • By plane

    LONDON CITY APT At 10km / 6.21 miles

  • By helicopter

    LONDON HELIPORT At 7km / 4.35 miles

  • By car

    M1 At 4km / 2.49 miles

  • By car

    M20 At 9.5km / 5.9 miles

  • By car

    M4 At 8km / 4.97 miles

  • By train

    ST PANCRASS At 2.5km / 1.55 miles

  • By train

    VICTORIA STATION At 2.5km / 1.55 miles

  • By train

    WATERLOO STATION At 2km / 1.24 miles

GPS :51.50732, -0.132397

Hotel services

Wild Honey St James

This concept takes chef Anthony Demetre's reimagined Wild Honey and brings it to St James... A casual all day dining venue serving modern European dishes with seasonal local ingredients. Our restaurant is open Tuesday to Saturday.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Breakfast à la carte Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 13 Meeting rooms
  • Business Center
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 183 rooms
    • 9 rooms for people with reduced mobility
    • 32 family rooms
    • 32 connecting rooms
    • 183 non-smoking rooms
    • 6 floors
  • Languages spoken at the hotel
    • English
    • Korean
    • French
    • Spanish
    • Portuguese
    • Italian
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi in the communal areas
    • High Speed WiFi
    • WiFi at the hotel
    • High Speed internet
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Express check-out
    • Express check-in
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Desk equipment available
    • Shoe shine machine
    • Umbrellas
  • Safe deposit box at reception
    • Safe deposit box at reception
  • Currency exchange
    • Currency exchange
Access to property
  • Cavendish car park
    • Near the property
    • 20 parking spaces
    • Private
Well-being
  • Sofitel Fitness
    • On site
Family
  • Equipements for children
    • Stroller available
    • Bottle Warmer

Our accommodation(s)

Discover rich color schemes, the soft down of a luxury bed, high technology and Hermès amenities in each of our luxurious 183 hotel rooms in London. Family rooms are easily facilitated by booking an interconnecting room.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 14

  • Maximum size: 195

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Sofitel London St James

100% genuine reviews from our guests

Find out more

TripAdvisor Rating 4.5/5

4,933 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

All very good

TripAdvisor rating 5.0/5

N4163ZRmax Business - 18/10/2021 TripAdvisor review

Room v nice Bathroom also. Comfortable bed. No traffic noise Staff friendly, and courteous. Breakfast excellent, BUT.....I'm still waiting for a receipt via e mail, so my expense claim is seriously delayed

Bonjour, It is a pleasure to hear that you enjoyed your stay and all was very good. I trust your invoice has since been received and we hope to welcome you back again in the future. Regards Marie-Paule Nowlis, General Manager

Second home

TripAdvisor rating 5.0/5

stevo1965 17/10/2021 TripAdvisor review

From the second you walk through the door you are made to feel right at home, every member of staff in the hotel go above and beyond, every member of staff knew my name, I would recommend this hotel to everyone, it’s perfectly placed to explore London, and the rooms are finished to a very high standard, we can’t wait to go back for our next stay

Bonjour, Thank you so much for taking the time to leave such a positive comment. We hope to have the opportunity of seeing you again soon. Warm Regards, Marie-Paule Nowlis

Great Hotel but Bar Shut!

TripAdvisor rating 4.0/5

Declan M Business - 03/10/2021 TripAdvisor review

I've stayed at Sofitel St James half a dozen times, and it's among my favourite hotels in London. I was looking forward to this particular stay as a post-pandemic treat. Things were mostly excellent as always, helpful staff, an upgrade because of my Diamond membership, and a generous late checkout. However, my stay was on a Tuesday and Wednesday nights, and I was disappointed to be told that the hotel bar was shut for those two evenings, Tuesday and Wednesday. It had been open the previous evening, and I was assured that it would reopen the day after I checked out (not much good to me!) I've always enjoyed a pre-dinner cocktail at the bar, and sometimes sit there for an hour to read my book, and I expected that facility on this occasion. The staff were apologetic, and served me a drink in the restaurant area, not nearly as nice, beside swing doors to kitchen with a not so nice view of a rubbish container. Sofitel should do better at this price point. Let's hope things will be better when I next stay. Apart from this issue, I really like the hotel. It still gets four stars.

Dear Guest, Thank you for your previous comments. I hope we have the opportunity to welcome you again for an even better experience following the renovation of our hotel in 2019 and the many improvements we have put in place over the years. Kind regards, Marie-Paule Nowlis General manager

Delightful Stay

TripAdvisor rating 5.0/5

Destination294306 29/09/2021 TripAdvisor review

We really enjoyed the Sofitel St James. From arrival to departure, all was excellent. Attentive staff who were so helpful, very good cuisine, very clean surroundings, and a great location. Thank you very much to everyone for making our stay so enjoyable.

Bonjour, Thank you for taking the time to share such a positive feedback. It was a real pleasure for the team and I to welcome you during your London trip. I hope we will have the opportunity to seeing you back again soon. Kind regards, Marie-Paule Nowlis General Manager

An excellent experience at the hotel

TripAdvisor rating 5.0/5

MBG8 23/09/2021 TripAdvisor review

We had an excellent mini sejour at the Sofitel St James. The location is very central and convenient for shopping and visiting attractions on foot. Our welcome on arrival was exceptional (Marion, guest relations manager, was particularly attentive and welcoming). Our room had been very tastefully refurbished, and was spacious, clean and extremely comfortable. We could not fault the other facilities that we used (restaurant, fitness suite and pavement/terrace cafe (a very good addition to the hotel's facilities).

Bonjour, Thank you so much for taking the time to leave such a positive comment. It was a true pleasure for Marion and the rest of the team to welcome you at Sofitel London St James. We hope to have the opportunity of seeing you soon. Warm Regards, Marie-Paule Nowlis

short stay in St James Sofitel

TripAdvisor rating 5.0/5

J5883SNmikew 08/09/2021 TripAdvisor review

A really superb hotel , situated in an excellent part of london for getting about and using public transport. The staff in gthe hotel really know about good service and from the pavement outside to checkout , you are well looked after. We have used this hotel a few times and it is one of the best in London and we would highly recommend it .

Bonjour, Thank you so much for your kind review. It is always a pleasure to be welcoming you back. I was very glad to see that you are enjoying our Wild Honey St James Terrace as well as the rest of our outlets and services. We look forward to seeing you back again very soon. Kind regards, Marie-Paule Nowlis General Manager

a great. stay in StJames

TripAdvisor rating 5.0/5

Luc H 01/09/2021 TripAdvisor review

We (my wife and one of our daughters) stayed in the Sofitel for 8 days. Not only is the location great and are the rooms very comfortable to stay in, but even more importantly everyone in the staff was very professional, correct and helpful. We will be back and can only recommend to use the hotel as your very comfortable base if you need to be in central London

Bonjour, It was a pleasure to be welcoming you and your family during your week in London. Thank you very much for taking the time to share such a positive feedback, it is truly appreciated by all our team. We look forward to welcoming you back soon. Kind regards Marie-Paule Nowlis General Manager

Outstanding Team and Location

TripAdvisor rating 5.0/5

Stuart G 30/08/2021 TripAdvisor review

My journey through every component part of this hotel was sublime, I was looked after in every way by the team. I fly back into London at the end of December and the Sofitel, St James will be at the top of my list as i begin to plan the trip. Thanks to all you of you xxxx

Bonjour, Thank you so much for such a positive feedback. It was a pleasure for our team to welcome you and we of course look forward to seeing again in December! Kind regards, Marie-Paule Nowlis General Manager

An excellent hotel

TripAdvisor rating 5.0/5

LINDAB426 30/08/2021 TripAdvisor review

Brilliant staff and great service. We were made to feel so very welcome. We received a message to let us know the room was ready and then another to check that everything in the room was ok. Every member of staff was friendly and professional and offered assistance.

Dear Linda, Thank you so much for such a kind review. It was a pleasure for our team to welcome you and help make your stay with us so enjoyable. I do hope we will have the pleasure of welcoming you back soon. Kind regards, Marie-Paule Nowlis General Manager

A beautiful hotel with first rate service

TripAdvisor rating 5.0/5

julie c 15/08/2021 TripAdvisor review

What a fabulous place. Beautiful decor in public areas with fresh flowers and a wonderful signature scent throughout. Large and newly decorated bedrooms with all the amenities you need. Everything exudes class yet the atmosphere is relaxed and friendly, always maintaining a professional air and a customer centred approach. We loved our stay and extended it by a further day then rebooking for a birthday gift for my son later this month. The spa was also of a high standard with the attention to detail making a difference. The location of the hotel makes it easy to get around London whether on foot or by cab. We will not hesitate to stay again.

Dear Julie, Thank you so much for such an outstanding review, It was a true pleasure for the team and I to welcome you and help make your London trip memorable. I look forward to welcoming you back again soon. Kind regards, Marie-Paule Nowlis General Manager

Excellent stay

TripAdvisor rating 5.0/5

TeamGB-SE 29/07/2021 TripAdvisor review

Another fantastic stay at this hotel. We find this location to be excellent with easy access to the city centre, beautiful buildings around and St. James' park across the street for walks. Room was fantastic as was the food, and the bed was incredibly comfortable, but the outstanding aspect was the warm welcome and flawless service from every one of the staff we encountered throughout our stay. Hard to think how it could have been any better.

Bonjour, Thank you so much for such an amazing review. It was a pleasure for our team to welcome you and help you enjoy your stay with us to the maximum. I do hope we will have the pleasure of welcoming you back very soon. Kind regards, Marie-Paule Nowlis General Manager

The best service!

TripAdvisor rating 5.0/5

nimbusphotographic 21/07/2021 TripAdvisor review

The staff all offered service above and beyond what was expected. personally written card from reception, champagne from the spa staff and more. Made our stay feel incredibly special. Hotel itself was gorgeous and the central location made it perfect for exploring. Even though our room overlooked the square, it was very quiet during the night. I would recommend this hotel unreservedly.

Bonjour, Thank you very much for your kind review. I was so glad to see that our team has managed to make you stay with us so special and enjoyable. I do hope we will have the pleasure of welcoming you back very soon. Kind regards, Marie-Paule Nowlis General Manager

short stay in Sofitel London

TripAdvisor rating 5.0/5

J5883SNmikew 04/11/2020 TripAdvisor review

This hotel is nothing short of superb, the staff greeted us before we got in and made us feel very special from that moment onwards. The room was ready early and we had been upgraded due to our status with Accor. The staff always make the difference and they couldnt have treated us better. The room was exquisite and very very comfortable . We would recommend this hotel if staying in London its far abopve the rest

Dear J5883SNmikew, Thank you so much for such a raving review. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I truly hope we will have the pleasure of welcoming you back soon. Kind regards, Marie-Paule Nowlis General Manager

Anniversary event

TripAdvisor rating 5.0/5

Tora S 03/11/2020 TripAdvisor review

We booked the hotel to celebrate our Wedding Anniversary. In these strange times we could not have asked for a warmer welcome, we were treated like royalty and every member of staff made us feel incredibly welcome. The service was outstanding, the hotel was covid ready, the food was amazing. Can't wait for my next anniversary so we can come again.

Dear Tora, Thank you for your outstanding review. It was a great pleasure to welcome you at Sofitel London St James and help you celebrate your anniversary. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to seeing back soon, Kind regards, Marie-Paule Nowlis General Manager

Sofitel St James, London

TripAdvisor rating 5.0/5

NorthStar558633 04/02/2020 TripAdvisor review

excellent place to stay, staff some welcoming, noting was to much trouble, customer service was excellent, would recommended the hotel to all, great location and access to all attraction, tube station nearby which give good access to all of London

Dear guest, I thank you for your positive feedback. We look forward to welcoming you back in our central yet quiet location. A bientot. Marie-Paule Nowlis

Home, Sweet Home!

TripAdvisor rating 5.0/5

mariemJ5585VE 28/01/2020 TripAdvisor review

I cannot even say "As usual" because my stay was more than "as usual"! An incredible upgrade! And such a warm welcome back and so many sweet moments throughout the week... Thank you so much to all of you!

Dear guest, Thank you so so much for this gorgeous feedback. We all loved it. We all look forward to welcoming back. Meanwhile I wish you a great year 2020! A bientot. Marie-Paule Nowlis

Nicely situated

TripAdvisor rating 4.0/5

Lulu B Family - 20/01/2020 TripAdvisor review

The hotel is well situated. Rooms nicely decorated. If you want a room with a view you have to book at least a Premium luxury room. The bathroom is "English style" - the two sink taps function in the opposite way of normal once etc. The bar is pleasant and not too noisy. Personnel very nice.

Dear guest, I thank you for your positive feedback. I am really pleased to hear that you have enjoyed your experience at Sofitel London St James. We look forward to your next visits. Meanwhile I wish you a beautiful year 2020! Marie-Paule Nowlis

Love this hotel

TripAdvisor rating 5.0/5

Kevin R Couples - 17/01/2020 TripAdvisor review

We chave stayed in this hotel many times now, it just seems to get better everytime we stay .The rooms are perfect and the staff are amazing from check in to check out ,always happy to help in anyway. We are looking forward to our next visit

Dear guests, Thank you very much for your words of praise! I will definitely pass on your compliments to the whole team as this will serve as an encouragement on keeping on providing such attentive, high standards of services. We look forward to welcoming you back. Meanwhile I wish you an amazing year 2020! Marie-Paule Nowlis

Consistenly Impressive

TripAdvisor rating 5.0/5

Ehartanto Family - 12/01/2020 TripAdvisor review

This was probably our 5th times staying at Sofitel St James. The hotel staff never fail to impress us from the check in to the check out process. We also been upgraded to Junior Suite during our recent stay and given late check out (we are a gold member All Accor). Having the flight cancelled for one night from Italy and get an upgrade at London gave us a high level of comfort and relief that we are looked after. I would also praise the concierge staff who worked exceeding my expectation by taking my lose snap button jacket to the repairer and get it done the next day. I would comfortably say Sofitel is my London "home". Some of our friends wondering why we like visiting London so often. One of the reason is because of the experience we had at Sofitel St James and we will return soon.

Dear guests, What a wonderful feedback! Thank you for that! Sofitel London St James being "your home away from home" is our utmost reward! Thank you for letting us know. We look forward to welcoming you back in your London home. Meanwhile I wish you a magnifique year 2020! Marie-Paule Nowlis

Fantastic Hotel

TripAdvisor rating 5.0/5

bernardorubio Couples - 10/01/2020 TripAdvisor review

Great location close to Soho, the Buckingham Palace, and Trafalgar Square. Fantastic staff, clean, comfortable, and modern room, with a great view. The food is amazing at the restaurant with great staff and excellent customer service, the tea time area “the rose lounge” is fantastic with excellent staff service and a great harp player. No forgetting the bar with incredible cocktails and excellent staff always willing to help.

Dear guest, I thank you for your positive feedback. I am really pleased to hear that you have had a very enjoyable experience here at Sofitel London St James. We look forward to your next visits. Meanwhile I wish you a fabulous year 2020! Marie-Paule Nowlis

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