Sofitel London St James 5 stars

Customer review rating (ALL Rating) 4.8/5 3,249 reviews

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Sofitel London St James - Image 1
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6 Waterloo Place, SW1Y 4AN LONDON, United Kingdom

Description

Hotel extras

  • Unparalleled location within walking distance to London's best attractions

  • Iconic culinary experiences, including Michelin-starred dining led by Chef Anthony Demetre

  • Exclusive Spa to rejuvenate the body and mind

  • Traditional English afternoon tea with a French twist

  • Grade II listed building with original features

Our accommodation(s)

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Hotel location

Sofitel London St James

6 Waterloo Place
SW1Y 4AN LONDON
United Kingdom

GPS:51.50732, -0.132397

Telephone
Fax +44 20 7747 2210

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  3,249 reviews

TripAdvisor Rating  5.0/5  487 reviews

Certificate of excellence 2024

Excellent in every respect

TripAdvisor rating 5.0/5

Lorraine B TripAdvisor review

Excellent location and amenities - particularly happy with ventilation/air quality A spur of the moment booking at the end of our UK holiday - booking staff were very efficient. We are doctors and very aware of optimal infection control and "clean air" - carrying a portable CO2 monitor to assess air quality. Sofitel St James air quality was exceptionally good both in our room and in shared areas, giving us confidence to relax and enjoy the ambience.

Absolutely incredible...in every way.

TripAdvisor rating 5.0/5

Angelo S TripAdvisor review

This is one of the best experiences we have ever had. If you truly want a 5 star experience, the St. James should be on your bucket list. From the luxurious rooms, to the incredibly attentive staff, to the fantastic location, this hotel is a definite revisit. Put this on your bucket list...now!

Overall wonderful stay!

Customer review rating 4.5/5

Michelle D. Families - Confirmed reviews ALL

The staff is exceptional and the hotel Is well maintained and in a great location. I will be back and forth to London many times in the upcoming year. This is where I plan to stay.

Dear Ms D., We very much appreciate your feedback regarding your recent stay at Sofitel London St James and it is a pleasure to hear that you will continue to choose us on your upcoming visits to London Thank you again for sharing your experience, and we hope to see you again soon. Sincerely, Sally-Ann Jenkinson Director of Guest Experience

St. James My Favorite Hotel Anywhere

Customer review rating 4.5/5

Larry V. Friends - Confirmed reviews ALL

Always gracious attentive staff , beautiful decor and perfect London location . I also find the size of the hotel perfect . A quite active buzz without being a mad house or overwhelming . Very nice place to walk into from the business of St James, Piccadilly , and The West End

Dear Mr V., Thank you for your wonderful comments, we're thrilled to be considered your favourite hotel and are delighted that you continue to enjoy your stays with us. Your loyalty is very much appreciated and its a pleasure to hear that the Concierge and the team were able to look after your family too on this occasion and we look forward to welcoming you back for many more memorable stays in the future. Kindest regards Sally-Ann Jenkinson Director of Guest Experience

Lovely stay

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Just perfect from the reception to the room and facilities, the only downside was the jacuzzi in the spa was faulty.

Dear Mr B., Thank you for your kind feedback. We’re thrilled to hear that you had such a lovely stay, and the team was delighted to have contributed to making your experience with us memorable. However, please accept our sincere apologies for the inconvenience caused by the malfunctioning jacuzzi during your visit. We truly appreciate you sharing your experience and look forward to welcoming you back again in the near future. Sincerely, Sally-Ann Jenkinson Director of Guest Experience

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Other web-users rate our hotel

  • 933 reviews 9.8/10 Location
  • 1,033 reviews 8.5/10 Room
  • 1,722 reviews 9.5/10 Service
  • 10 reviews 7.1/10 WiFi
  • 392 reviews 7.8/10 Comfort
  • 381 reviews 8.9/10 Breakfast
  • 323 reviews 9.3/10 Vibe
  • 301 reviews 8.1/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.