Sofitel London St James 5 stars

Customer review rating (ALL Rating) 4.8/5 3,242 reviews

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Description

Hotel extras

  • Unparalleled location within walking distance to London's best attractions

  • Iconic culinary experiences, including Michelin-starred dining led by Chef Anthony Demetre

  • Exclusive Phantom of the Opera Afternoon Tea

  • Luxury Spa to rejuvenate the body and mind

  • Grade II listed building with original features

Our accommodation(s)

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Hotel location

Sofitel London St James

6 Waterloo Place
SW1Y 4AN LONDON
United Kingdom

GPS:51.50732, -0.132397

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  3,242 reviews

Customer review rating 5.0/5

Paul J. Solo - Confirmed reviews ALL

Great experience from the front desk, through to housekeeping

Dear Mr J., Thank you for your kind words regarding your recent experience at Sofitel London St James. We are delighted to hear that you enjoyed our prime location close to many iconic landmarks, as well as the service provided by our dedicated team. Your feedback is greatly appreciated and we hope to see you again soon. Regards Sally-Ann Jenkinson Director of Guest Experience

Customer review rating 5.0/5

Zoltan F. Business - Confirmed reviews ALL

Best location with great value, excellent staff

Dear Mr F., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed your time with us once again and we hope to see you again soon. Regards Sally-Ann Jenkinson Director of Guest Experience

Customer review rating 5.0/5

Nathan W. Couples - Confirmed reviews ALL

Beautiful hotel with lovely staff - fantastic! The staff could not do enough for us and helped celebrate a birthday with extra treats in the room!

Dear Mr W., On behalf of all of us at Sofitel London St James I would like to send our sincere thanks for taking the time to share with us your wonderful comments further to your recent stay. We greatly appreciate receiving your feedback and the team were delighted that they were able to play their part to help ensure a memorable visit for your birthday. In the event that you may have the time, we would love to invite you to share your review with many others on TripAdvisor by clicking on the following link as the team endeavour to break into the Top 30 Hotels in London - http://bit.ly/SofitelTripAdvisor. Thank you in advance for helping us to share the experience we offer here at Sofitel London St James and we look forward to welcoming you again in the near future. Sincerely Sally-Ann Jenkinson Director of Guest Experience

Customer review rating 5.0/5

Warwick D. W. Business - Confirmed reviews ALL

Hotel is well located and very well appointed with a thoughtful restoration and fit out that is sympathetic to the buildings heritage.

Bonjour, Thank you for your kind words regarding our prime location in the heart of St James's and the restoration of our historical building, once home to a prestigious bank. Your feedback is invaluable to us and we hope to see you again soon. Regards Sally-Ann Jenkinson Director of Guest Experience

Customer review rating 4.5/5

Tim S. Couples - Confirmed reviews ALL

Comfortable smart accommodation well located for central london. Close to galleries, theatres and good restaurants

Bonjour, Thank you for your positive feedback regarding your stay at Sofitel London St James. We are delighted to hear that you found your room designed by Pierre Yves Rochon so comfortable and well located in the heart of St James's. Thank you for choosing us and we hope to see you again soon. Regards Sally-Ann Jenkinson Director of Guest Experience

Other web-users rate our hotel

  • 949 reviews 9.9/10 Location
  • 1,024 reviews 8.5/10 Room
  • 1,722 reviews 9.6/10 Service
  • 7 reviews 8.1/10 WiFi
  • 377 reviews 8.2/10 Comfort
  • 374 reviews 9.5/10 Vibe
  • 358 reviews 9.3/10 Breakfast
  • 290 reviews 8.6/10 Food

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