Sofitel London St James 5 stars

Customer review rating (ALL Rating) 4.8/5 3,169 reviews

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Description

Hotel extras

  • Unparalleled location within walking distance to London's best attractions

  • Iconic culinary experiences, including Michelin-starred dining led by Chef Anthony Demetre

  • Exclusive Phantom of the Opera Afternoon Tea

  • Luxury Spa to rejuvenate the body and mind

  • Grade II listed building with original features

Our accommodation(s)

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Hotel location

Sofitel London St James

6 Waterloo Place
SW1Y 4AN LONDON
United Kingdom

GPS:51.50732, -0.132397

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  3,169 reviews

Customer review rating 4.5/5

Hui S. Business - Confirmed reviews ALL

I had a short but great stay at Sofitel, the location was convenient, room was comfortable, the breakfast was delicious and the staff were very helpful. Thank you Sofitel St James!

Bonjour, On behalf of all of us at Sofitel London St James I would like to send our sincere thanks for taking the time to share with us your wonderful comments further to your recent stay.. We greatly appreciate receiving your feedback and the team were delighted that they were able to play their part to help ensure a memorable visit. We look forward to welcoming you again in the near future. Sincerely Sally-Ann Jenkinson Director of Guest Experience

Customer review rating 4.0/5

Xianghua S. Families - Confirmed reviews ALL

Good food but only complaining is the extra charge for the last day (June 2nd) breakfast. 2 person for breakfast but charged 3.

Customer review rating 4.5/5

Janis M. Families - Confirmed reviews ALL

Friendly obliging staff. Lovely room

Bonjour, Thank you for your kind remarks regarding our prime location in the heart of St James's, our dedicated team members and the comfort of your room designed by Pierre Yves Rochon. We are delighted to know that you enjoyed your stay with us at Sofitel London St James and we hope to see you again in the near future. Kindest regards Sally-Ann Jenkinson Director of Guest Experience

Customer review rating 5.0/5

Rudi B. Couples - Confirmed reviews ALL

As we know most of the staff we’re welcomed as friends…service, accommodation and food remain top

Bonjour, Thank you for your kind words and for considering us as your London home. We are delighted that you continue to enjoy your time with us and hope to see you again soon. Sincerely Sally-Ann Jenkinson Director of Guest Experience

Customer review rating 4.5/5

John G. Families - Confirmed reviews ALL

Terrific

Bonjour, Thank you for your positive feedback regarding our prime location and your overall experience. We are delighted to hear that you enjoyed your stay with us at Sofitel London St James, and we look forward to welcoming you back in the future. Kindest regards Sally-Ann Jenkinson Director of Guest Experience

Other web-users rate our hotel

  • 934 reviews 9.9/10 Location
  • 1,002 reviews 8.6/10 Room
  • 1,681 reviews 9.7/10 Service
  • 374 reviews 9.5/10 Vibe
  • 366 reviews 8.2/10 Comfort
  • 355 reviews 9.4/10 Breakfast
  • 288 reviews 8.7/10 Food
  • 230 reviews 8.8/10 Amenities

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