Sofitel London St James 5 stars

Name: Sofitel London St James | Luxurious Hotel in London - ALL
Address: 6 Waterloo Place, LONDON, SW1Y 4AN, GB
Telephone: +442077472200
Rating: 4.8

Customer review rating (ALL Rating) 4.8/5 3,140 reviews

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6 Waterloo Place, SW1Y 4AN LONDON, United Kingdom

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Sofitel London St James

French luxury and local cuisine in the world's most exciting city

Sofitel London St James offers five-star accommodation in the heart of London West End. This landmark hotel - consistently rated as one of the best in London - combines traditional British design with contemporary style that is unmistakably French. Located in a grade 2 listed building, featuring Wild Honey St James, Bistrot at Wild Honey, The Rose Lounge, the St James Bar, a large choice of conference suites and an award-winning spa. Sofitel London St James is an entirely smoke-free hotel.

The hotel is perfect for a London business meeting event or private celebration for up to 180 guests. With amenities like the Sofitel Spa (designed over 3 floors with original historic features), visitors are offered a luxury experience in an original setting. Nearby attractions include Buckingham Palace and Piccadilly Circus.

Behind a stunning neoclassical façade in the heart of one of the world's most dynamic cities lies our exceptional 5-star hotel. Welcome to Sofitel London St James.

Marie-Paule Nowlis, Hotel Management

Hotel extras

Unparalleled location within walking distance to London's best attractions
Iconic culinary experiences, including Michelin-starred dining led by Chef Anthony Demetre
Exclusive Phantom of the Opera Afternoon Tea
Luxury Spa to rejuvenate the body and mind
Grade II listed building with original features

Our accommodation(s)

Room

CLASSIC ROOM, 1 Queen Bed.

2 pers. max
23 m² / 247 sq ft

Bedding 1 x Queen size bed(s)

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Room

SUPERIOR ROOM, 1 King Bed.

2 pers. max
26 m² / 279 sq ft

Bedding 1 x King size bed(s)

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Room

LUXURY ROOM, 1 King Bed.

3 pers. max
32 m² / 344 sq ft

Bedding 1 x King size bed(s)

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Room

LUXURY ROOM, 2 Single Beds.

3 pers. max
32 m² / 344 sq ft

Bedding 2 x Single bed(s)

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Room

PREMIUM LUXURY ROOM, 1 King Bed, Waterloo Place or Pall Mall View.

3 pers. max
32 m² / 344 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Suite

STUDIO SUITE, 1 King Bed, Lounge Space, Waterloo Place View.

3 pers. max
35 m² / 376 sq ft

Bedding 1 x King size bed(s) and 1 x Double sofa bed(s)
Views: City View
Accessible room

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Suite

JUNIOR SUITE, 1 King Bed, Lounge Space, Waterloo Place View.

3 pers. max
35 m² / 376 sq ft

Bedding 1 x Double sofa bed(s) and 1 x King size bed(s)
Views: City View

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Suite

DELUXE SUITE, 1 King Bed, Separate Living Room with Sofa Bed.

3 pers. max
49 m² / 527 sq ft

Bedding 1 x King size bed(s) and 1 x Double sofa bed(s)
Views: City View

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Suite

PRESTIGE SUITE, 1 King Bed, Separate Living Room, Waterloo Place or Pall Mall View.

2 pers. max
60 m² / 645 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Suite

Suite 70

3 pers. max
79 m² / 850 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Suite

OPERA SUITE, 1 King Bed, Separate Lounge and Dining Space, Waterloo Place View.

3 pers. max
109 m² / 1173 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Suite

STUDIO SUITE, 1 King Bed, Lounge Space, Waterloo Place View.

3 pers. max
35 m² / 376 sq ft

Bedding 1 x King size bed(s) and 1 x Double sofa bed(s)
Views: City View
Accessible room

See availabilities

Hotel location

Sofitel London St James

6 Waterloo Place
SW1Y 4AN LONDON
United Kingdom

GPS:51.50732, -0.132397

+44 20 7747 2200

+44 20 7747 2210

Railway station
Bus stop
Highway exit
Helipad/aerodrome

CHARLES II

Bus stop

Access: 50 m / 0.03 mi

PICCADILLY CIRCUS

Railway station

Access: 300 m / 0.19 mi 5 min walk

CHARING CROSS

Railway station

Access: 500 m / 0.31 mi 8 min walk

WATERLOO STATION

Railway station

Access: 2 km / 1.24 mi 20 min walk / 15 min drive

ST PANCRASS

Railway station

Access: 2.5 km / 1.55 mi 40 min walk / 12 min drive

VICTORIA STATION

Railway station

Access: 2.5 km / 1.55 mi 15 min drive

Highway exit

Access: 4 km / 2.49 mi 25 min drive

LONDON HELIPORT

Helipad/aerodrome

Access: 7 km / 4.35 mi 15 min drive

Highway exit

Access: 8 km / 4.97 mi 30 min drive

M20

Highway exit

Access: 9.5 km / 5.9 mi 45 min drive

ST JAMES PARK

Other attractions

Access: 100 m / 0.06 mi 3 min walk / 1 min drive

THE NATIONAL GALERY

Art and Culture

Access: 200 m / 0.12 mi 5 min walk

TRAFALGAR SQUARE

Tourist attraction

Access: 200 m / 0.12 mi 5 min walk

NATIONAL GALLERY

Museums

Access: 300 m / 0.19 mi 5 min walk

THEATERLAND

Entertainment/theatre district

Access: 300 m / 0.19 mi 5 min walk

WEST END

Tourist attraction

Access: 500 m / 0.31 mi 5 min walk

THE EMPIRE

Casino

Access: 500 m / 0.31 mi 6 min walk / 2 min drive

LONDON TROCADERO

Amusement park

Access: 500 m / 0.31 mi 6 min walk / 2 min drive

ROYAL ACADEMY OF ARTS

Museums

Access: 600 m / 0.37 mi 10 min walk / 2 min drive

Shuttle

Shuttle on call

ODEON LEISCESTER SQUARE

Cinema district

Access: 700 m / 0.43 mi 20 min walk

LEISCESTER SQUARE

Entertainment/theatre district

Access: 700 m / 0.43 mi 10 min walk

SWISS CENTER

Cinema district

Access: 700 m / 0.43 mi 10 min walk

HER MAJESTY THEATRE

Entertainment/theatre district

Access: 700 m / 0.43 mi 6 min walk / 1 min drive

ROYAL OPERA HOUSE

Opera/symphony/concert hall

Access: 1 km / 0.62 mi 15 min walk / 10 min drive

COVENT GARDEN

Entertainment/theatre district

Access: 1 km / 0.62 mi 15 min walk

WESTMINSTER

Historic monument

Access: 1 km / 0.62 mi 15 min walk / 10 min drive

BUCKINGHAM PALACE

Historic monument

Access: 1 km / 0.62 mi 15 min walk / 8 min drive

BIG BEN

Historic monument

Access: 1.09 km / 0.68 mi 15 min walk / 4 min drive

Shuttle

Shuttle on call

THE LONDON AQUARIUM

Aquarium

Access: 1.3 km / 0.81 mi 20 min walk / 10 min drive

LONDON EYE

Tourist attraction

Access: 1.5 km / 0.93 mi 25 min walk / 10 min drive

WEST LONDON STADIUM

Sports centre

Access: 3 km / 1.86 mi 20 min drive

VICTORIA & ALBERT MUSEUM

Museums

Access: 3 km / 1.86 mi 15 min drive

MADAME TUSSAUD S

Tourist attraction

Access: 3 km / 1.86 mi 20 min drive

TATE MODERN

Museums

Access: 3 km / 1.86 mi 15 min drive

ROYAL ALBERT HALL

Opera/symphony/concert hall

Access: 3.5 km / 2.17 mi 20 min drive

ROYAL ALBERT HALL

Opera/symphony/concert hall

Access: 3.5 km / 2.17 mi 36 min walk / 6 min drive

TOWER OF LONDON

Historic monument

Access: 4 km / 2.49 mi 20 min drive

LONDON ZOO

Zoo

Access: 4.3 km / 2.67 mi 12 min drive

LONDON ZOO

Zoo

Access: 5.3 km / 3.29 mi 30 min drive

O2 ARENA

Entertainment centre

Access: 6 km / 3.73 mi 30 min drive

KEW GARDENS

Botanical gardens

Access: 10 km / 6.21 mi 35 min drive

RICHMOND PARK GOLF COURSE

Golf course

Access: 13 km / 8.08 mi 20 min drive

WINDSOR RACE COURSE

Racetrack

Access: 15 km / 9.32 mi 1 hrs drive

THORPE PARK

Amusement park

Access: 21.5 km / 13.36 mi 45 min drive

Hyde Park

Park

St James Park

Park

JERMYN ST

Shopping centre/mall

Access: 300 m / 0.19 mi 5 min walk

REGENT ST

Shopping centre/mall

Access: 500 m / 0.31 mi 7 min walk

TROCADERO PICCADILLY

Shopping centre/mall

Access: 500 m / 0.31 mi 8 min walk

BURLINGTON ARCADE

Shopping centre/mall

Access: 800 m / 0.5 mi 10 min walk / 2 min drive

BOND STREET

Shopping district

Access: 800 m / 0.5 mi 10 min walk / 5 min drive

HARRODS

Shopping centre/mall

Access: 2.4 km / 1.49 mi 30 min walk / 10 min drive

BOND ST

Shopping centre/mall

Access: 7 km / 4.35 mi 10 min walk

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Pets not allowed
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

Near the property

Car park

Wild Honey St James

Sofitel's Michelin-star restaurant Wild Honey St James combines classic French techniques with the finest seasonal British produce.

Bistrot at Wild Honey

Bistrot at Wild Honey invites you to experience Chef Anthony Demetre's philosophy of bistronomy. The menu caters to everyone-seasonal, spontaneous, but also accessible.

Bistrot on the Terrace

Nestled on the terrace in front of the Hotel, Bistrot on the Terrace brings the spirit of the French Riviera to the heart of London. Rooted in the traditions of French bistronomy, our menu celebrates the finest British produce with French touch.

ST JAMES BAR

A cocktail destination in the heart of St James, designed to create a truly decadent and intimate space, day or night.

THE ROSE LOUNGE

Afternoon tea is served in the hotel's exquisite Rose Lounge, alongside a selection of exclusive teas and Champagne.

Meetings & Events

Number of Meeting Room: 13
Surface of the largest room: 195 m² / 2098.961 sq ft
Maximum seats capacity: 200
Maximum capacity for banquets: 150

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Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.8/5 3,140 reviews

Lloyd S. Families - 7/14/2026 Confirmed reviews ALL

Bonjour, On behalf of all of us at Sofitel London St James I would like to send our sincere thanks for taking the time to share with us your wonderful comments further to your recent stay. We greatly appreciate receiving your feedback and Ankit and the team were delighted that they were able to play their part to help ensure a memorable visit. Thank you in advance for helping us to share the experience we offer here at Sofitel London St James and we look forward to welcoming you again in the near future. Sincerely Sally-Ann Jenkinson Director of Guest Experience

Faizal J. Families - 7/13/2026 Confirmed reviews ALL

The check experience was ok, however there was up selling, had to buy breakfast for 1 room as my membership didn’t cover this in Europe!!! The 2nd room had 2 spa treatments we only received 1 and they tried to charge for that. Did not feel like a platinum member of Accor from this stay. Appreciate the hotel is busy, but this is no excuse. I had requested an upgrade which again was not honoured as it’s at the hotel discretion and subject to availability. Last time this happened I received 1200 reward points however this time only received 1000 reward points!!

Dear Mr J., Thank you for taking the time to share your feedback regarding your recent stay at Sofitel London St James. I am sincerely sorry to learn that your experience did not meet your expectations and fell short of the high standards you have come to expect from your previous visits. We truly value your continued loyalty as an ALL member, and I regret that we were unable to offer a complimentary room upgrade on this occasion due to limited availability. I am also sorry to learn that the gesture of additional ALL courtesy points did not meet your satisfaction. I would also like to apologise for any confusion regarding your booking. To ensure everything is clarified, our Reception Manager will be contacting you directly to review the charges with you. With regard to breakfast, complimentary breakfast for Diamond ALL members is available at weekends in participating hotels across the UK only. Please accept my sincere apologies for the disappointment caused. Your feedback is invaluable and helps us continually improve the experience we provide. We sincerely hope to have the opportunity to welcome you back to Sofitel London St James in the future and provide the seamless, exceptional experience you have come to expect from us. Sincerely, Sally-Ann Jenkinson Director of Guest Experience

Chris W. Couples - 7/12/2026 Confirmed reviews ALL

Bonjour, Thank you for your kind words regarding our dedicated team and the welcoming atmosphere of our Bistrot on the Terrace. We are delighted to hear that you enjoyed the comfort of your room designed by Pierre Yves Rochon. Thank you also for sharing your preference for an alternative room colour. We have made a note of your preference for future stays wherever possible. We truly appreciate your feedback and look forward to welcoming you back to Sofitel London St James again soon. Kindest regards Sally-Ann Jenkinson Director of Guest Experience

Mat L. Business - 7/12/2026 Confirmed reviews ALL

Bonjour, Thank you for taking the time to share your feedback regarding your recent stay with us at Sofitel London St James. We truly appreciate your continued loyalty to Accor and I am sorry to learn that your arrival experience did not fully meet your expectations. Your feedback is greatly appreciated and will help us continue to enhance the experience we provide. Thank you also for your kind recognition of our team's assistance during your stay. We sincerely value your comments and look forward to welcoming you back to Sofitel London St James soon, where we hope to provide you with a seamless experience from the moment you arrive. Sincerely Sally-Ann Jenkinson Director of Guest Experience

Shoanak M. Families - 7/12/2026 Confirmed reviews ALL

Bonjour, Thank you for taking the time to share your feedback regarding your recent stay with us. Whilst I am delighted to hear that you and your family enjoyed our prime location in the heart of St James's and experienced the warm hospitality of our dedicated team, I was truly sorry to learn that the maintenance issues within your suite detracted from an otherwise enjoyable stay. Please accept my sincere apologies for the inconvenience and disappointment this caused. I completely understand that, when choosing to stay with us, you quite rightly expect every aspect of your suite to be presented in impeccable condition. Thank you for bringing these matters to our attention and for giving us the opportunity to rectify them during your stay. We greatly appreciate your patience and understanding as your comfort and satisfaction are our highest priority. Rest assured we have since reviewed our pre arrival inspection procedures to further strengthen our quality checks and help prevent similar issues from occurring in the future. Thank you once again for your valuable feedback. It plays an important role in helping us continually improve, and we very much hope to have the opportunity to welcome you back and provide the seamless experience you rightfully expect in the future. Sincerely Sally-Ann Jenkinson Director of Guest Experience

Web-users rating

Other web-users rate our hotel

923 reviews 9.9/10 Location
1,003 reviews 8.6/10 Room
1,679 reviews 9.6/10 Service
367 reviews 9.5/10 Vibe
366 reviews 8.1/10 Comfort
358 reviews 9.1/10 Breakfast
288 reviews 8.6/10 Food
228 reviews 8.5/10 Amenities

217 reviews 9.9/10 Location
301 reviews 8.8/10 Room
473 reviews 9.8/10 Service
101 reviews 9.6/10 Vibe
101 reviews 9.3/10 Breakfast
100 reviews 8.2/10 Comfort
90 reviews 8.7/10 Food
61 reviews 9.1/10 Cleanliness

207 reviews 9.9/10 Location
203 reviews 8.8/10 Room
376 reviews 9.7/10 Service
74 reviews 9.1/10 Breakfast
68 reviews 9.5/10 Vibe
66 reviews 8.4/10 Comfort
56 reviews 8.8/10 Food
50 reviews 9/10 Cleanliness

73 reviews 9.9/10 Location
122 reviews 7.6/10 Room
201 reviews 9.4/10 Service
42 reviews 7.6/10 Comfort
39 reviews 9.1/10 Vibe
33 reviews 8.3/10 Amenities
27 reviews 8.9/10 Breakfast
17 reviews 9/10 Cleanliness

40 reviews 9.9/10 Location
49 reviews 8.5/10 Room
71 reviews 9.5/10 Service
16 reviews 9.2/10 Breakfast
14 reviews 8.2/10 Comfort
13 reviews 9.3/10 Vibe
10 reviews 8.9/10 Cleanliness
10 reviews 8.6/10 Food

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Sofitel London St James, check-in is from 03:00 PM and check-out is until 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Sofitel London St James regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.