Sofitel London St James 5 stars

Customer review rating (ALL Rating) 4.8/5 3,191 reviews

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Description

Hotel extras

  • Unparalleled location within walking distance to London's best attractions

  • Iconic culinary experiences, including Michelin-starred dining led by Chef Anthony Demetre

  • Exclusive Spa to rejuvenate the body and mind

  • Traditional English afternoon tea with a French twist

  • Grade II listed building with original features

Our accommodation(s)

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Hotel location

Sofitel London St James

6 Waterloo Place
SW1Y 4AN LONDON
United Kingdom

GPS:51.50732, -0.132397

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  3,191 reviews

TripAdvisor Rating  4.8/5  655 reviews

Certificate of excellence 2025

Customer review rating 1.0/5

Alexandru C. Families - Confirmed reviews ALL

as a diamond member of Accor, i was totally disappointed at arrival. It looks that nobody’s know about my status. In the room, nothing specific for my status, no welcome letter, nothing. Even if i reserve a room with a size of 32 sqm, I receive a smaller one. Nobody told me about the upgrade concerning per my status. I was obliged to change the room because my mattress was destroyed and i was not able to sleep. What i received from the hotel: only apologies. This was definitely my last stay with Sofitel St James and looking into my history, i went here for many times.

Customer review rating 4.5/5

Sandy E. Families - Confirmed reviews ALL

Excellent as always

Customer review rating 5.0/5

Marcus K. Friends - Confirmed reviews ALL

Top Service

Customer review rating 5.0/5

Mark C. Business - Confirmed reviews ALL

The staff were perfect and friendly and couldn't be more helpful.

Customer review rating 5.0/5

Ognjen M. Couples - Confirmed reviews ALL

Excellent hotel, perfectly located. Staff and service on the highest level. Breakfast and bar clear 10! Cleanliness and room service as well. Definitely coming back again.

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Other web-users rate our hotel

  • 947 reviews 9.9/10 Location
  • 999 reviews 8.5/10 Room
  • 1,677 reviews 9.6/10 Service
  • 9 reviews 7.1/10 WiFi
  • 370 reviews 9.5/10 Vibe
  • 362 reviews 8.2/10 Comfort
  • 338 reviews 9.3/10 Breakfast
  • 281 reviews 8.2/10 Food

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