Sofitel London St James Hotel 5 stars

Customer review rating 4.7/5 13,241 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Sofitel London St James
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+ 23 Services
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Room 1

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Children's age

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Hotel extras

  • Newly designed rooms by Pierre-Yves Rochon

  • An ALLSAFE Clifton certified hotel

  • All-day dining restaurant, Wild Honey St James, led by renowned Chef Anthony Demetre

  • 5-star luxury hotel in the centre of London

  • Grade II listed building with original features

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-beingPaying
  • Babysitting on requestPaying
  • Boat excursions
Business services
  • 14 meeting room(s)
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

Sofitel London St James

6 Waterloo Place
SW1Y 4AN
london
united kingdom

Tel: +442077472200

Fax: (+44)20/77472210

Check-in from 15h00

Check out up to 12h00

  • PICCADILLY CIRCUS :  6.9.15.23

  • THE HAYMARKET :  6.9.23.15

  • WATERLOO PLACE :  6.9.15.23

  • PICCADILLY CIRCUS :  BAKERLOO LINE PICCADILLY CIRCU

  • PICCADILLY LINE :  PICCADILLY LINE PICCADILLY CIRCU

  • By plane

    GATWICK At 46km / 28.59 miles

  • By plane

    HEATHROW At 24km / 14.91 miles

  • By plane

    LONDON CITY APT At 10km / 6.21 miles

  • By helicopter

    LONDON HELIPORT At 7km / 4.35 miles

  • By car

    M1 At 4km / 2.49 miles

  • By car

    M20 At 9.5km / 5.9 miles

  • By car

    M4 At 8km / 4.97 miles

  • By train

    ST PANCRASS At 2.5km / 1.55 miles

  • By train

    VICTORIA STATION At 2.5km / 1.55 miles

  • By train

    WATERLOO STATION At 2km / 1.24 miles

GPS :51.50732, -0.132397

Our accommodation(s)

Discover rich color schemes, the soft down of a luxury bed, high technology and Hermès amenities in each of our luxurious 183 hotel rooms in London. Family rooms are easily facilitated by booking an interconnecting room.

NEWLY DESIGNED CLASSIC ROOM, 1 QUEEN BED

  • Max. number of persons: 2
  • Area: From 23 / 248 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

NEWLY DESIGNED SUPERIOR ROOM, 1 QUEEN BED

  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft
  • Views: Courtyard View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

NEWLY DESIGNED LUXURY ROOM, 1 KING BED

Accessible room
  • Max. number of persons: 3
  • Area: From 32 / 344 sq ft
  • Views: Courtyard View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

NEWLY DESIGNED LUXURY ROOM, 2 SINGLE BEDS

  • Max. number of persons: 3
  • Area: From 32 / 344 sq ft
  • Views: Courtyard View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

NEWLY DESIGNED PREMIUM LUXURY ROOM, 1 KING BED, VIEW OVER WATERLOO PLACE OR PALL MALL

  • Max. number of persons: 3
  • Area: From 32 / 344 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

NEWLY DESIGNED STUDIO SUITE, 1 KING BED, LOUNGE SPACE,VIEW OVER WATERLOO PLACE

  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft

NEWLY DESIGNED FAMILY ROOM, 1 KING BED, SEPARATE LIVING ROOM WITH SOFA BED

  • Max. number of persons: 3
  • Area: From 49 / 527 sq ft
  • Bathrobe
Rooms

Our restaurants and bars

Wild Honey St James

Type of cuisine: Bistronomy

Re-opening for lunch and dinner service on 4th September, this concept takes chef Anthony Demetre's reimagined Wild Honey and brings it to St James... A casual all day dining venue serving modern European dishes with seasonal local ingredients

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ST JAMES BAR

Non contractual photo

St James Bar is a cocktail destination in the heart of St James, redesigned to create a truly decadent and intimate space, day or night. Adjacent to the restaurant, the intimate hotel bar invites guests to relax and enjoy cocktails from the Passport Menu.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE ROSE LOUNGE

Non contractual photo

In line with local government recommendations, The Rose Lounge is temporarily closed.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 14

  • Maximum size: 195

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Sofitel London St James

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

13,241 reviews

tripadvisor

TripAdvisor Rating 4.5/5

4,894 reviews

Staff ready to help

Customer review rating 4.7/5

David A. L. T. Couples - 12/10/2020 Confirmed reviews ALL

Delightful stay. So close to Fortnums National gallery and St James park. Staff particularly Romane and Nicholas on the front desk charming and helpful. A lovely birthday treat.

Well located, luxurious

Customer review rating 4.7/5

Bernadette H. Couples - 11/10/2020 Confirmed reviews ALL

Had another amazing stay at the Sofitel hotel. Spotlessly clean, pure luxury and the staff cannot do enough for you. Just loved it.

GREAT STAY, AT A GREAT HOTEL.

Customer review rating 4.7/5

Gerald Business - 10/10/2020 Confirmed reviews ALL

The St james is located in tghe heart of london, perfect for those working or (when) the theaterers, the rooms are comfortable and well apointed. restaurants and bars are nice, staff helpfull and friendly

Always perfect

Customer review rating 4.7/5

Steve G. Couples - 08/10/2020 Confirmed reviews ALL

A great stay in challenging times. Well done to all in making it such an enjoyable and safe experience.

Wonderful service

Customer review rating 4.7/5

Clive Business - 05/10/2020 Confirmed reviews ALL

Everything ran really smoothly and service with a smile everywhere,

Superb rooms

Customer review rating 4.7/5

Anonymous Friends - 01/10/2020 Confirmed reviews ALL

Great to stay at Sofitel St James. Fabulous hotel, well located, and great service.

Beautiful property...terrific location...great staff.

Customer review rating 4.7/5

Richard O. C. Business - 01/10/2020 Confirmed reviews ALL

The hotel is terrific and the central location serves both business and pleasure excursions.

Excellent hotel and great staff

Customer review rating 4.7/5

Antony W. Couples - 01/10/2020 Confirmed reviews ALL

Stay was perfect. Staff couldn't have been nice and food was great

So appreciated!

Customer review rating 4.7/5

Penelope L. Couples - 01/10/2020 Confirmed reviews ALL

We booked a stay here as all our holidays abroad had been cancelled and from our previous stays at Sofitel St James we knew it would be good. We much appreciated the calm and the great care taken by all staff to make our stay safe - wearing masks all the time, the sanitiser all around, allowing us to choose our housekeeping and turn-down times (or to have none), good distancing in the restaurant and bar, sanitising of our luggage, excellent and prompt room service. Although our stay was only 3 days, after all the stress of lockdown it felt so much longer. We felt pampered and looked after. I never need an excuse to visit this hotel, but this stay was so good I will be planning my next stay even sooner.

Beautiful hotel; wonderful staff.

Customer review rating 4.7/5

John M. Couples - 28/09/2020 Confirmed reviews ALL

Staff went out of their way to be welcoming and provide excellent service under the current COVID restrictions. The hotel was beautiful as always.

Dear Mr M., We very much appreciate your comments regarding your stay at the Sofitel London St James. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amelie Hacking Assistant Front Office Manager

Excellent place to stay in Central London.

Customer review rating 4.7/5

Robin Solo - 27/09/2020 Confirmed reviews ALL

I could not have had a more pleasant stay: superbly looked after by very attentive staff.

Dear Mr B., We very much appreciate your comments regarding your stay at the Sofitel London St James. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amelie Hacking Assistant Front Office Manager

Very comfortable, attractive hotel with friendly, helpful staff and reassuring safety/hygiene procedures in place.

Customer review rating 4.7/5

Anonymous Solo - 25/09/2020 Confirmed reviews ALL

A most enjoyable stay in these difficult times. My main reasons for choosing this hotel were its location (everything I wanted to do in London was within walking distance and I wanted to minimise use of public transport) and my confidence that it would have good safety/hygiene measures in operation - these were explained clearly and reassuringly on the hotel website. Also that it hosts Wild Honey - a major attraction for me. The bedroom was spacious and well-appointed; everything worked well and was easy to use. A more comfortable armchair would have made it perfect - the little green chair was extremely uncomfortable. The only disappoint was breakfast. I don't think the quality of ingredients were up to standard for a hotel of this grade - in particular the bread. And the eggs were poorly cooked - an important matter for breakfasts. I do understand that this might have been partly due to the current situation, but even so the breakfast was poor value for money. It is expensive - maybe you should reduce the cost temporarily.

Dear Christopher L., We very much appreciate your comments regarding your stay at the Sofitel London St James. I was glad to hear that you have enjoyed your stay with us. I would also like to thank you for your feedback in regards to the comfort of our armchairs and the quality of our breakfast. I believe Julien, our Restaurant General Manager, has been in contact with us in that regard. Thank you again for sharing your experience, We do hope that we will have the pleasure of welcoming you back soon. Please do not hesitate to contact me directly to organise your next stay in London Sincerely, Amelie Hacking Assistant Front Office Manager

I've found my new "go to" hotel in London

Customer review rating 4.7/5

Julia M. Families - 24/09/2020 Confirmed reviews ALL

This was my first trip post covid and all of the hotels I traditionally stay at in London were either still closed or could not accommodate us for the length of time we required...so we were forced to look elsewhere. We were recommended the Sofitel St James' and we were completely delighted with everything about this hotel. The staff were the friendliest, most helpful, warmest group of hotel employees I've ever come across in the western world, by a long margin. The recent renovations were extremely tastefully done and we were very comfortable. The location worked out better than I had ever thought. We had a multi-part visit to the UK and had anticipated spending the second part of it elsewhere although were unsure where that would end up being - but we enjoyed our stay at the Sofitel so much we extended through the end of our time in the UK.

Dear Mrs M., We very much appreciate your comments regarding your stay at the Sofitel London St James. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It was a true pleasure to welcome you and your Family several times this past month and are so pleased to hear we will see you back again. Thank you again for sharing your experience, and please do not hesitate to contact me directly to organise your future stay with us. Warm regards, Amelie Hacking Assistant Front Office Manager

Excellent stay. Great staff.

Customer review rating 4.7/5

Philip W. Couples - 22/09/2020 Confirmed reviews ALL

Had a fantastic stay. Great hotel and exceptional service.

Dear Mr W., We very much appreciate your comments regarding your stay at the Sofitel London St James. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amelie Hacking Assistant Front Office Manager

Very nice hotel

Customer review rating 4.7/5

Marc S. Couples - 22/09/2020 Confirmed reviews ALL

Great room, bar, staff

Dear Mr S., We very much appreciate your comments regarding your stay at the Sofitel London St James. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amelie Hacking Assistant Front Office Manager

Well Situated

Customer review rating 4.7/5

James P. Couples - 21/09/2020 Confirmed reviews ALL

We arrived at Sofitel London St James and upon arrival was greeted by polite and helpful staff and recevied a complimentary drink. Check in was simple and finding our room was easy with the help of staff. The room was very nice and clean with good services. We had drinks on the terrace which was enjoyable and the breakfast was very good. All in all we will love to stay there again. Thank you!

Dear Mr P., We very much appreciate your comments regarding your stay at the Sofitel London St James. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please do not hesitate to share with us any additional feedback that could have helped make your stay with us even more enjoyable. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Amazing stay!

Customer review rating 4.7/5

Swati A. Business - 21/09/2020 Confirmed reviews ALL

I absolutely love staying at sofitel st James. Amazing atmosphere. Lovely staff. Great location. Amazing food and drinks. Had such an amazing time even though I was there for work. Very safe and miraculously clean. Can't wait to come back for another stay.

Dear Swati A., We very much appreciate your comments regarding your stay at the Sofitel London St James. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amelie Hacking Assistant Front Office Manager

Lovely place

Customer review rating 4.7/5

Frances L. Couples - 20/09/2020 Confirmed reviews ALL

We had a truly lovely 3 night stay at the Sofitel St James. Everything was as safe as it could be but there was no lowering of the standard of hospitality.

Dear Mrs L., We very much appreciate your comments regarding your stay at the Sofitel London St James. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amelie Hacking Assistant Front Office Manager

The Perfect Hotel

Customer review rating 4.7/5

Louis C. A. Friends - 19/09/2020 Confirmed reviews ALL

We have stayed at this hotel many times , and never lets us down. It's like home now. Staff in every department are just so kind and helpful

Dear Mr A., Thank you for your very kind comments and for your Loyalty to the Sofitel London St James. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amelie Hacking Assistant Front Office Manager

Safe, clean and very welcoming stay.

Customer review rating 4.7/5

Lynne A. Couples - 18/09/2020 Confirmed reviews ALL

Booked in for 2 nights to celebrate our wedding anniversary. We also booked 1 the restaurant for our celebratory night. The hotel and all staff were very welcoming and took the time to acknowledge our celebration with a welcome gift, petals on our dinner table and a celebratory chocolate feast with our after dinner cocktails. The social distancing rules were clear and well followed. A brilliant experience thank you. Expensive but worth it.

Dear Lynne A., We very much appreciate your feedback regarding your stay at the Sofitel London St James. Thank you for your loyalty to Accor, I have reconfirmed on your reservation that you did indeed receive an upgrade to one of our Junior Suite (your original reservation being in a Luxury Premium room). I was sorry to see that the room did reflect your expectations however. If I may invite you to contact me directly upon your next reservation so that I can ensure your room will match your preferences. I am sure that your positive feedback will serve as an encouragement to all of our ambassadors as we strive to continuously improve the quality of our services and we hope to welcome you back again soon. Sincerely, Amelie Hacking Assistant Front Office Manager

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