Dear Mrs W., Thank you very much for your feedback. We are delighted that you had a pleasant experience during your stay with us and appreciate your kind feedback. As you mentioned we do have larger rooms and are always pleased to assist you in selecting the one best suited to your requirements. We are lucky to have such a prime location and are glad it met your needs so well. It is always a pleasure to receive such positive feedback, please feel free to share your positive comments on Trip Advisor for others to view using the following link http://bit.ly/SofitelTripAdvisor We look forward to the pleasure of seeing you again soon. Merci, Sally-Ann Jenkinson, Director of Guest Experience

Bonjour Mr A., Thank you for this great review. We take pride in catering to our guests’ needs the best way we can and appreciate your kind words, we will be sure to share your feedback with the team and especially Stefania and Erika. We are also happy to hear that our breakfast helped to start your day off the right way. It is always a pleasure to receive such positive feedback, please feel free to share your positive comments on Trip Advisor for others to view using the following link http://bit.ly/SofitelTripAdvisor. We look forward to seeing you again on future occasions. Best wishes and merci, Sally-Ann Jenkinson, Director of Guest Experience

Dear Mrs W., Thank you for sharing your opinion of your stay with us. We are glad you had a pleasant stay; we understand how important an excellent night’s rest is for our guests and are pleased we were able to meet your expectations. Our dedicated team always aim to deliver the best experience possible to all our guests and you will always find them ready to assist at any time. We look forward to welcoming you back. Merci, Marie-Paule Nowlis, General Manager

Dear Mrs J., Thank you very much for your feedback. We are delighted that you had such a wonderful stay and that everything was to your liking. Our dedicated team members always aim to give the best experience to every guest, so your positive feedback is quite rewarding. It is always a pleasure to receive such positive feedback, please feel free to share your positive comments on Trip Advisor for others to view using the following link http://bit.ly/SofitelTripAdvisor We look forward to the pleasure of seeing you again. Best regards and Merci, Sally-Ann Jenkinson, Director of Guest Experience

Dear Mr J., Thank you for taking the time to review our hotel. It is very rewarding to hear that you had a lovely stay and that our dedicated team provided top-notch service. Such positive feedback encourages us to continue with our efforts to uphold our high standards. We appreciate your feedback regarding your dining experience and am so sorry to hear that this was not up to our normal high standards, the restaurant manager is going to contact you directly for further details. Thank you for bringing this matter to our attention as your comments will help us to provide an improved guest experience. We look forward to welcoming you back. Merci, Sally-Ann Jenkinson, Director of Guest Experience

Bonjour, We appreciate that you took the time to review your recent stay. We are delighted you had a pleasant experience at our hotel. Positive feedback from our guests inspires our team members to continue making every effort to uphold the high standards we set ourselves; your satisfaction is always our top priority. We look forward to seeing you again on future occasions. Merci, Marie-Paule Nowlis, General Manager

Bonjour, Thank you very much for your feedback. We appreciate your highlight of our prime location and your recognition of our team's excellent service, it is always a pleasure to receive such positive feedback. We look forward to the pleasure of seeing you again. Merci, Sally-Ann Jenkinson, General Manager

Dear Mr. D., Bonjour! Thank you for this great review. We are delighted you had a pleasant experience at our hotel. Positive feedback from our guests inspires our team members to continue making every effort to uphold the high standards we set ourselves; your satisfaction is always our top priority. We look forward to seeing you again on future occasions. Best wishes and merci, Marie-Paule Nowlis, General Manager

Bonjour Mr P., We appreciate that you took the time to rate your recent stay. We take pride in catering to our guests’ needs the best way we can and so truly appreciate your feedback on our breakfast and service. Please know that your kind comments will inspire us all to continue upholding our high standards. It is always a pleasure to receive such positive feedback, please feel free to share your positive comments on Trip Advisor for others to view using the following link http://bit.ly/SofitelTripAdvisor. We look forward to seeing you again soon for another enjoyable experience. Best wishes and merci, Sally-Ann Jenkinson, Director of Guest Experience

Dear Mr S., Thank you for taking the time to review your experience at our hotel. We appreciate your kind words toward our team members. It encourages us to continue to maintain the high standards of service we set ourselves. It is always a pleasure to receive such positive feedback, please feel free to share your positive comments on Trip Advisor for others to view using the following link http://bit.ly/SofitelTripAdvisor We hope to have the pleasure of seeing you again in the future. Kind regards and merci, Marie-Paule Nowlis, General Manager

Bonjour Mr P., We appreciate that you took the time to review your recent stay. We appreciate your highlight of our prime location and your recognition of our team's excellent service. It is always a pleasure to receive such positive feedback, please feel free to share your positive comments on Trip Advisor for others to view using the following link http://bit.ly/SofitelTripAdvisor. We look forward to seeing you again on future occasions. Merci, Sally-Ann Jenkinson, Director of Guest Experience

Bonjour Mr S., We appreciate that you took the time to review your recent stay. Thank you for mentioning our team who strive to maintain the high standards we set ourselves and endeavor to give all our guests a memorable experience; the team members will be very pleased to have had their efforts acknowledged. It is always a pleasure to receive such positive feedback, please feel free to share your positive comments on Trip Advisor for others to view using the following link http://bit.ly/SofitelTripAdvisor We look forward to seeing you again on future occasions. Best wishes and merci, Sally-Ann Jenkinson, Director of Guest Experience

Bonjour, Thank you for such a positive review. It is very rewarding to know that everything was to your satisfaction. Such positive feedback encourages our team to continue making every experience with us a memorable one. It would be a pleasure to welcome you back. Merci, Marie-Paule Nowlis, General Manager

Bonjour, Thank you for sharing your kind review. Our aim is to provide a memorable experience, and we are delighted that we were able to meet all your expectations. It is a pleasure to know that you enjoyed your breakfast and had a perfect dining experience. We look forward to seeing you again on future occasions. Best wishes and merci, Marie-Paule Nowlis, General Manager

Dear Guest, Thank you for sharing your review of your stay. We are thrilled that we were able to exceed your expectations. Such positive feedback will motivate us to continue with our efforts to provide each guest with an exceptional experience. We look forward to seeing you again on future occasions. Merci, Marie-Paule Nowlis, General Manager