Sofitel London St James 5 stars

Customer review rating (ALL Rating) 4.8/5 3,360 reviews

Sofitel London St James - Image 1
Sofitel London St James - Image 2
Sofitel London St James - Image 3
Sofitel London St James - Image 4

Description

Hotel extras

  • Unparalleled location within walking distance to London's best attractions

  • Iconic culinary experiences, including Michelin-starred dining led by Chef Anthony Demetre

  • Exclusive Spa to rejuvenate the body and mind

  • Traditional English afternoon tea with a French twist

  • Grade II listed building with original features

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Sofitel London St James

6 Waterloo Place
SW1Y 4AN LONDON
United Kingdom

GPS:51.50732, -0.132397

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  3,360 reviews

TripAdvisor Rating  4.8/5  584 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Kristen A. L. Couples - Confirmed reviews ALL

I am so gratefull to have ended up choosing the Sofitel St. James for so many reasons. First, the staff was incredibly welcoming and accommodating from check in to departure. Each and every person anticipated out needs and went out of their way to accommodate us during our stay. Whether or not it was front desk, concierge, restaurant, or housecleaning staff. Then, to top it off the bedding and bathroom towels were so luxurious that we found our bedtime and morning routines to be again beyond expectations. Don't hesitate to choose this hotel. You won't regret it at all. 5 Star All the Way!

Customer review rating 5.0/5

Deanfiona N. Couples - Confirmed reviews ALL

We stayed one night for London marathon weekend , staff looked after baggage while my wife ran London Marathon, also when she had finished had put drinks and nibbles on for runners after event even though they had checked out, room service was quick and easy too.Really comfortable massive bed.

Customer review rating 3.5/5

Melisa R. B. Business - Confirmed reviews ALL

the stay has been good as always (this was my second time staying at Sofitel St James) unfortunately the view of my room very much depressing, facing a scaffolding really enhance the idea of staying in central London, other than the view, the stay has been good.

Customer review rating 5.0/5

Navdeep S. Couples - Confirmed reviews ALL

It was our first time staying in London and we can’t stop telling our friends about the amazing stay at this hotel

Customer review rating 2.5/5

Abdul W. W. Couples - Confirmed reviews ALL

Check in was not a great experience. Despite our heads up notice we were made to set in the lobby beyond check in time. There was no communication or apology for why we had to set in the lobby and what the delay was. We had to repeatedly complain, until we got our room . This was our worse experience in our trip that included three European country hotels. We were sad that this experience ruined an otherwise great trip.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 983 reviews 9.8/10 Location
  • 1,067 reviews 8.6/10 Room
  • 1,772 reviews 9.6/10 Service
  • 11 reviews 8.5/10 WiFi
  • 417 reviews 8.3/10 Comfort
  • 378 reviews 8.9/10 Breakfast
  • 358 reviews 9.5/10 Vibe
  • 311 reviews 8.4/10 Food

Powered by Trustyou

Our other establishments nearby

All our hotels in London