Sofitel London St James Hotel 5 stars

A really superb hotel , situated in an excellent part of london for getting about and using public transport. The staff in gthe hotel really know about good service and from the pavement outside to checkout , you are well looked after. We have used this hotel a few times and it is one of the best in London and we would highly recommend it .

We (my wife and one of our daughters) stayed in the Sofitel for 8 days. Not only is the location great and are the rooms very comfortable to stay in, but even more importantly everyone in the staff was very professional, correct and helpful. We will be back and can only recommend to use the hotel as your very comfortable base if you need to be in central London

My journey through every component part of this hotel was sublime, I was looked after in every way by the team. I fly back into London at the end of December and the Sofitel, St James will be at the top of my list as i begin to plan the trip. Thanks to all you of you xxxx

Brilliant staff and great service. We were made to feel so very welcome. We received a message to let us know the room was ready and then another to check that everything in the room was ok. Every member of staff was friendly and professional and offered assistance.

What a fabulous place. Beautiful decor in public areas with fresh flowers and a wonderful signature scent throughout. Large and newly decorated bedrooms with all the amenities you need. Everything exudes class yet the atmosphere is relaxed and friendly, always maintaining a professional air and a customer centred approach. We loved our stay and extended it by a further day then rebooking for a birthday gift for my son later this month. The spa was also of a high standard with the attention to detail making a difference. The location of the hotel makes it easy to get around London whether on foot or by cab. We will not hesitate to stay again.

Another fantastic stay at this hotel. We find this location to be excellent with easy access to the city centre, beautiful buildings around and St. James' park across the street for walks. Room was fantastic as was the food, and the bed was incredibly comfortable, but the outstanding aspect was the warm welcome and flawless service from every one of the staff we encountered throughout our stay. Hard to think how it could have been any better.

The staff all offered service above and beyond what was expected. personally written card from reception, champagne from the spa staff and more. Made our stay feel incredibly special. Hotel itself was gorgeous and the central location made it perfect for exploring. Even though our room overlooked the square, it was very quiet during the night. I would recommend this hotel unreservedly.

This hotel is nothing short of superb, the staff greeted us before we got in and made us feel very special from that moment onwards. The room was ready early and we had been upgraded due to our status with Accor. The staff always make the difference and they couldnt have treated us better. The room was exquisite and very very comfortable . We would recommend this hotel if staying in London its far abopve the rest

We booked the hotel to celebrate our Wedding Anniversary. In these strange times we could not have asked for a warmer welcome, we were treated like royalty and every member of staff made us feel incredibly welcome. The service was outstanding, the hotel was covid ready, the food was amazing. Can't wait for my next anniversary so we can come again.

excellent place to stay, staff some welcoming, noting was to much trouble, customer service was excellent, would recommended the hotel to all, great location and access to all attraction, tube station nearby which give good access to all of London

I cannot even say "As usual" because my stay was more than "as usual"! An incredible upgrade! And such a warm welcome back and so many sweet moments throughout the week... Thank you so much to all of you!

The hotel is well situated. Rooms nicely decorated. If you want a room with a view you have to book at least a Premium luxury room. The bathroom is "English style" - the two sink taps function in the opposite way of normal once etc. The bar is pleasant and not too noisy. Personnel very nice.

We chave stayed in this hotel many times now, it just seems to get better everytime we stay .The rooms are perfect and the staff are amazing from check in to check out ,always happy to help in anyway. We are looking forward to our next visit

This was probably our 5th times staying at Sofitel St James. The hotel staff never fail to impress us from the check in to the check out process. We also been upgraded to Junior Suite during our recent stay and given late check out (we are a gold member All Accor). Having the flight cancelled for one night from Italy and get an upgrade at London gave us a high level of comfort and relief that we are looked after. I would also praise the concierge staff who worked exceeding my expectation by taking my lose snap button jacket to the repairer and get it done the next day. I would comfortably say Sofitel is my London "home". Some of our friends wondering why we like visiting London so often. One of the reason is because of the experience we had at Sofitel St James and we will return soon.

Great location close to Soho, the Buckingham Palace, and Trafalgar Square. Fantastic staff, clean, comfortable, and modern room, with a great view. The food is amazing at the restaurant with great staff and excellent customer service, the tea time area “the rose lounge” is fantastic with excellent staff service and a great harp player. No forgetting the bar with incredible cocktails and excellent staff always willing to help.