Sofitel London St James 5 stars

Customer review rating (ALL Rating) 4.8/5 3,195 reviews

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Description

Hotel extras

  • Unparalleled location within walking distance to London's best attractions

  • Iconic culinary experiences, including Michelin-starred dining led by Chef Anthony Demetre

  • Exclusive Spa to rejuvenate the body and mind

  • Traditional English afternoon tea with a French twist

  • Grade II listed building with original features

Our accommodation(s)

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Hotel location

Sofitel London St James

6 Waterloo Place
SW1Y 4AN LONDON
United Kingdom

GPS:51.50732, -0.132397

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  3,195 reviews

TripAdvisor Rating  4.8/5  655 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

John J. Couples - Confirmed reviews ALL

It was magical.

Customer review rating 5.0/5

David F. Couples - Confirmed reviews ALL

We had an excellent experience, made so by the customer service team. Everyone we met with demonstrated the perfect blend of professionalism and friendliness, showing interest in us that made you feel they really cared. That takes some doing!

Customer review rating 4.0/5

Louise L. Families - Confirmed reviews ALL

Room was very small, it was all fine, but overall don't feel the value is there for the price...

Customer review rating 1.0/5

Alexandru C. Families - Confirmed reviews ALL

as a diamond member of Accor, i was totally disappointed at arrival. It looks that nobody’s know about my status. In the room, nothing specific for my status, no welcome letter, nothing. Even if i reserve a room with a size of 32 sqm, I receive a smaller one. Nobody told me about the upgrade concerning per my status. I was obliged to change the room because my mattress was destroyed and i was not able to sleep. What i received from the hotel: only apologies. This was definitely my last stay with Sofitel St James and looking into my history, i went here for many times.

Customer review rating 4.5/5

Sandy E. Families - Confirmed reviews ALL

Excellent as always

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Other web-users rate our hotel

  • 947 reviews 9.9/10 Location
  • 999 reviews 8.5/10 Room
  • 1,677 reviews 9.6/10 Service
  • 9 reviews 7.1/10 WiFi
  • 370 reviews 9.5/10 Vibe
  • 362 reviews 8.2/10 Comfort
  • 338 reviews 9.3/10 Breakfast
  • 281 reviews 8.2/10 Food

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