Novotel Coventry M6 J3 4 stars

Customer review rating (ALL Rating) 3.9/5 451 reviews

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Novotel Coventry M6 J3 - Image 1
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Wilsons Lane, Longford, M6 Junction 3, CV6 6HL COVENTRY, United Kingdom

Description

Hotel extras

  • Restaurant & Bar open all day, serving Breakfast, lunch & dinner. Al fresco dining available

  • Parking available

  • 8 dedicated meeting rooms available with secure measures in place

  • Family & Pet Friendly

  • Next to Coventry Building Society Arena (CBS Arena) ideal for Concerts , Football & Rugby

Our accommodation(s)

Hotel location

Novotel Coventry M6 J3

Wilsons Lane, Longford, M6 Junction 3
CV6 6HL COVENTRY
United Kingdom

GPS:52.458137, -1.48902

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BAR

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  451 reviews

TripAdvisor Rating  3.7/5  819 reviews

Business trip

TripAdvisor rating 1.0/5

wanderingFoodies2025 TripAdvisor review

Hotel was just okay, communication was shocking, takes ages for anyone to respond, plenty of other places to stay nearby. Unfortunately I left my wash bag in the bathroom, rang and emailed, everyone promised to speak to housekeeping but it took 12 days for them to confirm nobody could find it!! Shocking customer service.

Customer review rating 1.5/5

Ben M. Families - Confirmed reviews ALL

To be honest, the customer service at the front desk was mostly shambolic, although it was much better in the restaurant at breakfast, and the breakfast options were very good. The cleanliness of the rooms and standard of the décor throughout the hotel was very poor.

Thank you for taking the time to share your feedback and for rating us 3 points. We are particularly grateful for your continued loyalty as a Gold Member, and we’re very sorry that aspects of your stay did not meet the high standards you should expect from us. We sincerely apologise for the experience you had with our front desk service and for the shortcomings you noted regarding room cleanliness and the overall décor. This is disappointing to hear, and your comments have been shared with the relevant management teams so these issues can be addressed. We’re pleased to know that you enjoyed the breakfast service and options, and that the restaurant team provided a more positive experience. Your feedback is invaluable in helping us improve, especially from a loyal guest, and we truly hope we can restore your confidence and welcome you back for a much-improved stay in the future. Kind regards, Novotel Coventry Team

Noisy & Awful customer service!!

TripAdvisor rating 1.0/5

tashat881 TripAdvisor review

The one star is for the excellent shower but unfortunately we didn’t get to use it because after a few hours of being there we left! The other hotel guests were so noisy and we were basically told “What do expect it’s a Saturday night and we have a party and the bar is open 24hrs”. At first there was no one on reception to complain. As we were leaving with our suitcases we did get approached and said we could give you another room but could not guarantee quietness. We were travelling & very tired & being next to the dual carriageway where you have to drive to get to the hotel you wouldn’t expect a party (Especially if people have to drive the next day!) Tried emailing/phoning Novotel to complain and still no response a few months later.

Need new menu and pricing.

TripAdvisor rating 3.0/5

Lydia B TripAdvisor review

Went down for dinner. Staff got times wrong when restaurant open. Very limited opinion on menu. Gammon chips pineapple. No pineapple available so had to have egg. It came out with fries, probably cheap from the freezer. Very pricey for what u got. One man waiting on us also serving at bar. Room spacious but toilet took time to refill after one person used it. Next person had to wait to flush again. Definitely gone down hill from two years ago.

Customer review rating 2.0/5

Hassan A. Business - Confirmed reviews ALL

They have no care for any accors members

Dear Hassan, Thank you for your feedback. We’re very sorry to hear that you felt this way about your experience as an Accor member, as this is certainly not the level of care we aim to provide. Your loyalty is important to us, and we would appreciate the opportunity to understand what happened and address your concerns properly. Please feel free to contact us directly so we can look into this and work towards a better experience for you. Kind regards, Nagid, Front Office Manager

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Other web-users rate our hotel

  • 324 reviews 9/10 Location
  • 930 reviews 6.4/10 Room
  • 705 reviews 7.6/10 Service
  • 33 reviews 3.4/10 WiFi
  • 495 reviews 3.7/10 Cleanliness
  • 313 reviews 6/10 Breakfast
  • 293 reviews 3.8/10 Food
  • 283 reviews 3.3/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.