Novotel Coventry M6 J3 4 stars

Customer review rating (ALL Rating) 3.9/5 451 reviews

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Novotel Coventry M6 J3 - Image 1
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Wilsons Lane, Longford, M6 Junction 3, CV6 6HL COVENTRY, United Kingdom

Description

Hotel extras

  • Restaurant & Bar open all day, serving Breakfast, lunch & dinner. Al fresco dining available

  • Parking available

  • 8 dedicated meeting rooms available with secure measures in place

  • Family & Pet Friendly

  • Next to Coventry Building Society Arena (CBS Arena) ideal for Concerts , Football & Rugby

Our accommodation(s)

Hotel location

Novotel Coventry M6 J3

Wilsons Lane, Longford, M6 Junction 3
CV6 6HL COVENTRY
United Kingdom

GPS:52.458137, -1.48902

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BAR

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  451 reviews

TripAdvisor Rating  3.7/5  820 reviews

A much better stay

TripAdvisor rating 5.0/5

Sophie E TripAdvisor review

We stayed here last January and had a terrible time, This time, a fantastic breakfast, and the children were acknowledged on arrival! The team was very friendly, even managing to fix my sons Ipad We would happily revisit on our annual trip up north

Customer review rating 4.0/5

Nicholas S. Business - Confirmed reviews ALL

very attentive and friendly staff for duration of our stay thank you

Customer review rating 0.5/5

Samantha B. Families - Confirmed reviews ALL

Freezing cold room, poor customer service, poor WiFi, our bedding had holes in it and our room was not clean. The corridors were dirty, we had no coat hangers in our room. When we telephoned reception it was sent to a “full” mailbox. The staff did not care. We were given an electric heater which also was filthy. It was -3 outside and we had to sleep with our clothes on. We moved room on the second night. The room was cleaner but the staff all looked like they did not want to be there. Our advice is choose a different hotel. The only helpful member of staff was Shakira and the staff member at breakfast they both were lovely. We would never stay here again. I sent photographs of the state of our room to both the hotel and the hotel chains customer service, neither cared.

Business trip

TripAdvisor rating 1.0/5

wanderingFoodies2025 TripAdvisor review

Hotel was just okay, communication was shocking, takes ages for anyone to respond, plenty of other places to stay nearby. Unfortunately I left my wash bag in the bathroom, rang and emailed, everyone promised to speak to housekeeping but it took 12 days for them to confirm nobody could find it!! Shocking customer service.

Dear wanderingFoodies2025 Thank you for taking the time to share your feedback. We sincerely apologise that your recent stay did not meet your expectations. We are very sorry to hear about the delays in communication and the difficulty you experienced regarding your missing wash bag. This is certainly not the standard of service we aim to provide for lost property As your review remains anonymous, would you kindly reach out to me on h0506-gm@accor.com so I can ensure this is resolved promptly. Kind Regards Andrew General Manager

Customer review rating 1.5/5

Ben M. Families - Confirmed reviews ALL

To be honest, the customer service at the front desk was mostly shambolic, although it was much better in the restaurant at breakfast, and the breakfast options were very good. The cleanliness of the rooms and standard of the décor throughout the hotel was very poor.

Thank you for taking the time to share your feedback and for rating us 3 points. We are particularly grateful for your continued loyalty as a Gold Member, and we’re very sorry that aspects of your stay did not meet the high standards you should expect from us. We sincerely apologise for the experience you had with our front desk service and for the shortcomings you noted regarding room cleanliness and the overall décor. This is disappointing to hear, and your comments have been shared with the relevant management teams so these issues can be addressed. We’re pleased to know that you enjoyed the breakfast service and options, and that the restaurant team provided a more positive experience. Your feedback is invaluable in helping us improve, especially from a loyal guest, and we truly hope we can restore your confidence and welcome you back for a much-improved stay in the future. Kind regards, Novotel Coventry Team

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Other web-users rate our hotel

  • 322 reviews 9/10 Location
  • 933 reviews 6.4/10 Room
  • 710 reviews 7.7/10 Service
  • 33 reviews 3.4/10 WiFi
  • 499 reviews 3.8/10 Cleanliness
  • 315 reviews 6.1/10 Breakfast
  • 296 reviews 3.9/10 Food
  • 288 reviews 3.3/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.