Novotel Coventry M6 J3 4 stars

Customer review rating (ALL Rating) 3.9/5 466 reviews

Novotel Coventry M6 J3 - Image 1
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Description

Hotel extras

  • Restaurant & Bar open all day, serving Breakfast, lunch & dinner. Al fresco dining available

  • Parking available

  • 8 dedicated meeting rooms available with secure measures in place

  • Family & Pet Friendly

  • Next to Coventry Building Society Arena (CBS Arena) ideal for Concerts , Football & Rugby

Our accommodation(s)

Hotel location

Novotel Coventry M6 J3

Wilsons Lane, Longford, M6 Junction 3
CV6 6HL COVENTRY
United Kingdom

GPS:52.458137, -1.48902

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BAR

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  466 reviews

TripAdvisor Rating  3.7/5  815 reviews

Great

TripAdvisor rating 4.0/5

Departure21083348613 TripAdvisor review

Overall was great. Had a lovely girl on reception very welcoming, room was okay. Had an okay sleep. Although walls was strained and did not look great. Breakfast was really lovely, plenty of selection better than most hotels I have stayed at before, Emma I think her name was, really lovely and could not have helped anymore than she did. Went above and beyond for us.

Customer review rating 4.5/5

Simon W. Business - Confirmed reviews ALL

Room was clean and the shower was a dream after a long day in the car driving in terrible weather

Customer review rating 3.5/5

Benjamin R. Business - Confirmed reviews ALL

Hotel is a little rough around the edges, my carpet in my room was stained in quite a few places, marks on the wall etc and shower head wouldn’t budge. But the bed was comfy and I had a good sleep. Also felt fairly modern. Breakfast was good and staff were very friendly.

Dear Benjamin, Thank you for sharing your feedback. I’m pleased to hear that you found the bed comfortable, enjoyed a good night’s sleep, and received friendly service from our team, as well as a good breakfast. However, I’m very sorry for the condition of the room, including the stained carpet, marks on the walls, and the issue with the shower head. This is not the standard we aim to provide, and your comments have been passed to our housekeeping and maintenance teams for immediate attention. We appreciate your honesty and hope to have the opportunity to welcome you back for a much improved stay. Kind regards, Nagid, Front Office Manager

Customer review rating 2.5/5

Shamaan M. Families - Confirmed reviews ALL

We travelled up for a friend’s party. We arrived to a nice welcome by the reception staff. Once in the room, we were surprised to find that the room phone was not working so we had to physically walk from the room to reception if we needed anything. Other things to note: 1) As the phone was not working, we had to physically walk to reception and request for additional bedding and pillows (for the fold out bed). We waited 20mins and nothing came, so we had to visit reception again and request it. Bedding that was provided for the foldout bed had stains so we had to physically walk back to reception and request replacement bedding (again). We made the bed ourselves as waiting on staff to do so would have taken longer. (We’d already been waiting a while). 2) The was no hand wash in the bathroom - again this had to be physically requested as the phone was not working. 3) Toilet with no sink, separate from bathroom. I have stayed in many Accor hotels and this is the first time I have experienced this. We asked the staff why this was the case - messaging was that this was a French thing. My wife and I stayed in Sofitel Paris in 2018 and we did not experience this in France. 4) The safe locker was not working in the room. 5) The shampoo had not been replenished so had to make do with body wash. 6) Coffee from the machine at Breakfast was not very nice - please change this. 7) Breakfast- the hot buffet was not replenished time appropriately which meant guests were having to wait around or ask staff for replenishment.

Customer review rating 1.5/5

Sam S. Families - Confirmed reviews ALL

Family were not able to check in. Online check in was done before, but clearly this doesn't work. Rooms in disrepair, shampoo and soap empty. Food at bar and restaurant not available. Sausages undercooked.

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Other web-users rate our hotel

  • 310 reviews 9/10 Location
  • 903 reviews 6.5/10 Room
  • 683 reviews 7.7/10 Service
  • 28 reviews 2.2/10 WiFi
  • 478 reviews 3.9/10 Cleanliness
  • 300 reviews 6/10 Breakfast
  • 286 reviews 4/10 Food
  • 265 reviews 3.5/10 Amenities

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