Novotel Coventry M6 J3 4 stars

Customer review rating (ALL Rating) 3.9/5 469 reviews

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Novotel Coventry M6 J3 - Image 1
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Wilsons Lane, Longford, M6 Junction 3, CV6 6HL COVENTRY, United Kingdom

Description

Hotel extras

  • Restaurant & Bar open all day, serving Breakfast, lunch & dinner. Al fresco dining available

  • Parking available

  • 8 dedicated meeting rooms available with secure measures in place

  • Family & Pet Friendly

  • Next to Coventry Building Society Arena (CBS Arena) ideal for Concerts , Football & Rugby

Our accommodation(s)

Hotel location

Novotel Coventry M6 J3

Wilsons Lane, Longford, M6 Junction 3
CV6 6HL COVENTRY
United Kingdom

GPS:52.458137, -1.48902

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BAR

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  469 reviews

TripAdvisor Rating  3.7/5  814 reviews

Customer review rating 3.5/5

Mark H. Business - Confirmed reviews ALL

Good apart from restricted meals available in the restaurant due to short staffed and no chef available

Dear Mark, Thank you for sharing your feedback. We’re glad to hear that you had a good stay overall, but I sincerely apologise for the limited restaurant options due to staffing and the absence of a chef. Your comments have been noted and shared with our team to help us improve service during such situations. We hope to welcome you back in the future for a more complete dining experience. Kind regards, Nagid, Front Office Manager

Customer review rating 3.0/5

Kelly M. Business - Confirmed reviews ALL

I requested to move rooms as mine was very cold. The receptionist was very accommodating and gave me another room but it was equally as cold. There was a gap around the windows in both rooms. I also waited almost an hour and a half for my vegetarian pizza.

Dear Kelly, Thank you for sharing your feedback, and please accept my sincere apologies for the issues you experienced. I am very sorry that both rooms you were moved to were cold and that the gaps around the windows affected your comfort — this is certainly not the standard we aim to deliver. I also apologise for the extremely long wait for your vegetarian pizza, which is far below the service level we expect from our team. While I’m glad the receptionist did their best to assist, it’s disappointing that we couldn’t resolve these matters during your stay. Your comments are greatly appreciated and will be used to make the necessary improvements to ensure a much better experience for our guests moving forward. Kind regards, Nagid, Front Office Manager

Customer review rating 0.5/5

David M. Business - Confirmed reviews ALL

I stayed 2 nights at this hotel this week. Previous Novotel's have been good, but I will never stay at this one again. When I arrived and sat at the desk to work, I felt stickiness under my arm. The desk had old sticky drink marks and splashes all over it. When I went to bed later that night, I noticed both bedside tables were covered in the same marks. So dirty, there was no clean space for my glasses and phone. The walls were filthy too and I have no idea what it was. In the morning, I mentioned it to reception and asked it be cleaned while I was out. When I got back in the evening, unbelievably, nothing had been cleaned!

Dear David, Thank you for sharing your feedback. I am truly sorry for the condition of your room, including the sticky marks on the desk and bedside tables, the walls, and that your request for cleaning was not fulfilled — this is far below the standards we aim to provide. Your comments have been shared with our housekeeping and management teams to address these issues promptly. If you would like to discuss this further, I would be happy to speak with you personally to find a suitable resolution; please feel free to contact me directly at fo… We sincerely apologise for the inconvenience and hope to have the opportunity to provide a much improved experience in the future. Kind regards, Nagid, Front Office Manager

Dirtiest room I've ever stayed in

TripAdvisor rating 1.0/5

Curiosity776965 TripAdvisor review

I stayed 2 nights at this hotel this week. Previous Novotel's have been good, but I will never stay at this one again. When I arrived and sat at the desk to work, I felt stickiness under my arm. The desk had old sticky drink marks and splashes all over it. When I went to bed later that night, I noticed both bedside tables were covered in the same marks. So dirty, there was no clean space for my glasses and phone. The walls were filthy too and I have no idea what it was. In the morning, I mentioned it to reception and asked it be cleaned while I was out. When I got back in the evening, unbelievably, nothing had been cleaned!

Decent enough but basic standards slipping

TripAdvisor rating 3.0/5

MLNJR88 TripAdvisor review

Stayed for one night on business. Room was clean enough, but the shower drain was blocked and overflowed within five minutes. The toilet is also oddly placed in what feels like a cupboard, which makes the room layout a bit strange. On the plus side, I appreciated having an iron and ironing board in the room. Breakfast was actually good and much better than some of the recent reviews suggest. Bar prices, however, are ridiculous - a can of water, a J20 and a chocolate bar came to £10. I worked in the bar area for around three hours during the day of arrival, and the only table that had been used when I turned up still hadn’t been cleared by the time I left. I was the only person in the bar, so there’s really no excuse for that level of basic service being ignored. Overall, the stay was fine, but a few easy fixes would make a big difference.

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Other web-users rate our hotel

  • 307 reviews 9/10 Location
  • 885 reviews 6.7/10 Room
  • 672 reviews 7.7/10 Service
  • 28 reviews 2.2/10 WiFi
  • 464 reviews 4.1/10 Cleanliness
  • 292 reviews 6/10 Breakfast
  • 276 reviews 4.2/10 Food
  • 263 reviews 3.5/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.