Novotel Coventry M6 J3 4 stars

Customer review rating (ALL Rating) 3.9/5 453 reviews

Novotel Coventry M6 J3 - Image 1
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Description

Hotel extras

  • Restaurant & Bar open all day, serving Breakfast, lunch & dinner. Al fresco dining available

  • Parking available

  • 8 dedicated meeting rooms available with secure measures in place

  • Family & Pet Friendly

  • Next to Coventry Building Society Arena (CBS Arena) ideal for Concerts , Football & Rugby

Our accommodation(s)

Hotel location

Novotel Coventry M6 J3

Wilsons Lane, Longford, M6 Junction 3
CV6 6HL COVENTRY
United Kingdom

GPS:52.458137, -1.48902

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  453 reviews

Customer review rating 3.0/5

Leslie D. Business - Confirmed reviews ALL

As above

Thank you for your feedback, and we’re very sorry to hear your wife was unwell. We completely understand that family health must come first, and we hope she recovered quickly and safely after your journey back to Sussex. Although we did not have the opportunity to welcome you for your stay on this occasion, we appreciate you taking the time to let us know what happened. We hope circumstances will allow us to host you at the hotel in the future under much better conditions. Kind regards, Novotel Coventry Team

Customer review rating 4.0/5

Peter D. Business - Confirmed reviews ALL

Comfortable room with good shower, but restaurant menu rather disappointing. This used to be one of my favourite hotels when you could sense the French connection.

Dear Peter D. Thank you for your kind feedback. We’re pleased to hear you found the room comfortable and enjoyed the shower. We’re sorry to hear that the restaurant menu did not meet your expectations on this occasion. We really appreciate your comments and your long-standing support of the hotel. We also wanted to share that we will be launching a new restaurant menu shortly, with improvements and refreshed options for our guests to enjoy. We hope this will enhance the dining experience and bring back some of the qualities you previously enjoyed. Thank you again for your feedback, and we look forward to welcoming you back soon. Yours sincerely The Front Desk Team

Customer review rating 0.5/5

Charles M. Business - Confirmed reviews ALL

The room was old and dated. I complained that the toilet didn’t flush and that there was no TV remote. I came back to no TV remote still. Offered to change room but I didn’t have time and asked them to fix whilst I was out.

Dear Charles M. Thank you for taking the time to share your feedback. We’re sorry to hear that your room did not meet expectations and that you experienced issues with the toilet and the missing TV remote during your stay. Please accept our sincere apologies for the inconvenience this caused. We’re pleased that the maintenance issue with the toilet was resolved, however we regret that we missed replacing the TV remote during your absence. This is not the level of service we aim to provide, and your comments have been shared with the team to ensure better follow-up in future. We also appreciate your feedback regarding the condition of the room. Your comments will be taken into consideration as part of our ongoing plans for improvements. Thank you again for your feedback, and we hope to have the opportunity to welcome you back for a more comfortable stay in the future. Kind Regards The Front Desk Team

Customer review rating 3.5/5

David C. Couples - Confirmed reviews ALL

Corridors too noisy with other guests early hours on Sunday morning. No sign of staff requesting they show a little respect for other guests not wishing to be awoken so early (04:00)!

Dear Mr C., Thank you for taking the time to share your feedback and for rating your stay 7/10. We’re sorry to hear that your experience was disrupted by noise in the corridors during the early hours of Sunday morning. We understand how important a good night’s sleep is, and it’s disappointing to learn that this was affected. Please accept our apologies that our team did not intervene at the time to ensure a quieter environment for all guests. Your comments have been shared with our staff as a reminder to remain vigilant, particularly during late-night and early-morning hours, so that all guests can enjoy a peaceful stay. We do appreciate your overall positive rating and hope to have the opportunity to welcome you back in the future, where we can provide a more comfortable and restful experience. Many thanks, Rianna woodlock - F&B manager

Customer review rating 4.0/5

Kathryn H. Business - Confirmed reviews ALL

Well located for us but sink kept blocking and even though we reported it no one came to sort it. There wasn’t a single hanger in wardrobe so we had to go back to reception for some

Dear Kathryn Kayden hank you for taking the time to share your feedback. We’re pleased to hear that the hotel’s location worked well for your needs. We’re very sorry to hear about the issues you experienced with the blocked sink and the lack of hangers in your room. This is not the standard we aim to provide, and we apologise that the sink was not attended to despite being reported. We will be reviewing this with our maintenance and housekeeping teams to ensure better follow-up and quicker resolution in future. We also apologise for the inconvenience of having to request hangers from reception. Your comments have been noted so we can ensure rooms are better prepared ahead of guest arrivals. Thank you again for your feedback, and we hope to have the opportunity to welcome you back for a smoother stay in the future. Thank you The Front Desk Team

Other web-users rate our hotel

  • 329 reviews 9.2/10 Location
  • 976 reviews 6.2/10 Room
  • 753 reviews 7.7/10 Service
  • 34 reviews 3.2/10 WiFi
  • 549 reviews 3.9/10 Cleanliness
  • 356 reviews 6.4/10 Breakfast
  • 330 reviews 3.6/10 Amenities
  • 294 reviews 4/10 Food

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