Novotel Coventry M6 J3 4 stars

Customer review rating (ALL Rating) 3.8/5 396 reviews

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Novotel Coventry M6 J3 - Image 1
Novotel Coventry M6 J3 - Image 2
Novotel Coventry M6 J3 - Image 3
Novotel Coventry M6 J3 - Image 4
Wilsons Lane, Longford, M6 Junction 3, CV6 6HL COVENTRY, United Kingdom

Description

Hotel extras

  • Restaurant & Bar open all day, serving Breakfast, lunch & dinner. Al fresco dining available

  • Parking available

  • 8 dedicated meeting rooms available with secure measures in place

  • Family & Pet Friendly

  • Next to Coventry Building Society Arena (CBS Arena) ideal for Concerts , Football & Rugby

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Premium Room with Queen Bed and convertible Sofa Bed

Photo out of - Superior Premium Room with Queen Bed and convertible Sofa Bed

New generation. Design, modern and comfortable. A 40" LCD TV with media hub and free WIFI to keep everyone entertained, a soothing rain shower, hairdryer, iron, laptop safe, fridge and tea/coffee making facilities. Up to 2 adults and 2 children.

Max. number of persons
4

Bedding

Queen size bed(s) x1

Single sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • RJ 45 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Soundproof doors

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk
  • 4 pers. max
  • Bedding 1 x Queen size bed(s) and 1 x Single sofa bed(s)
See availabilities

Accessible rooms feature wheelchair turning space, alarm cords, wheel-in shower, bathroom grab rails, accessible bed, wardrobe, mirror and writing facilities. Audible and visual or vibrating fire alarms on request or installed.

Max. number of persons
2
Accessibility
Accessible room

Bedding

Queen size bed(s) x1

Bathroom

Bathroom Facilities

  • Bathroom products

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • RJ 45 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Soundproof doors

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk
See availabilities

Hotel location

Novotel Coventry M6 J3

Wilsons Lane, Longford, M6 Junction 3
CV6 6HL COVENTRY
United Kingdom

GPS:52.458137, -1.48902

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 99 rooms
  • 2 rooms for people with reduced mobility
  • 10 family rooms
  • 99 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Polish

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Concierge

  • Concierge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Business

8 Meeting rooms

Family

Services for children

  • Outdoor playground for children
  • Play area
  • Children''s TV Channels
  • On site
  • Outdoor parking
  • Private
  • 100 parking spaces
  • Max Limited Height: 20 m / 83 ft

  • Parking pricing: 5.82 € 5 GBP

RESTAURANT

Photo out of - RESTAURANT

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Cooking style
Other cooking style
Capacity
75
CV6 6HL Coventry, United Kingdom
Menu PDF

Other informations

Services

  • Air conditioning
  • Non Smoking Area
  • Terrace
  • Thematic parties and animation
  • Meals by the swimming Pool

Accommodate food

  • Children menu

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Whether you want a small, intimate gathering or a grand occasion for hundreds, our facilities will accommodate your every need. Let us make your dream come true...

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  396 reviews

Customer review rating 3.0/5

Lynn T. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Tomasz T. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Ron C. Solo - Confirmed reviews ALL

Dear Ron, Thank you very much for your continued loyalty and for taking the time to share such a wonderful review. We’re delighted to hear that our location continues to suit your needs and, most importantly, that our team makes you feel like a visiting friend rather than a returning guest. Your kind words about our customer service mean a great deal to us. We truly appreciate your 9/10 recommendation and look forward to welcoming you back again soon! - Kind Regards, The Novotel Coventry team

Customer review rating 4.0/5

Mark H. Business - Confirmed reviews ALL

Dear Mark, Thank you for your lovely feedback and for rating us 8 out of 10. We are pleased to hear you had a comfortable stay and enjoyed the location, cleanliness and comfort of your room. It is also great to see that you would recommend us to others. Thank you for your feedback on the breakfast, WiFi and value for money. We really appreciate you taking the time to share your experience and hope to welcome you back again soon. Kind regards, Moussa Front Office Supervisor

Customer review rating 5.0/5

Russell B. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Tomasz T. Families - Confirmed reviews ALL

Very friendly staff. Nice room comfortable beds. Bathroom nice but needs a bit attention to detail

Customer review rating 4.5/5

Ron C. Solo - Confirmed reviews ALL

I have stayed many times at this hotel and it is perfectly located for my needs. The customer service as always was excellent and I felt like a visiting friend rather than a returning customer.

Dear Ron, Thank you very much for your continued loyalty and for taking the time to share such a wonderful review. We’re delighted to hear that our location continues to suit your needs and, most importantly, that our team makes you feel like a visiting friend rather than a returning guest. Your kind words about our customer service mean a great deal to us. We truly appreciate your 9/10 recommendation and look forward to welcoming you back again soon! - Kind Regards, The Novotel Coventry team

Customer review rating 4.0/5

Mark H. Business - Confirmed reviews ALL

Good Location, comfortable and clean room,.

Dear Mark, Thank you for your lovely feedback and for rating us 8 out of 10. We are pleased to hear you had a comfortable stay and enjoyed the location, cleanliness and comfort of your room. It is also great to see that you would recommend us to others. Thank you for your feedback on the breakfast, WiFi and value for money. We really appreciate you taking the time to share your experience and hope to welcome you back again soon. Kind regards, Moussa Front Office Supervisor

Customer review rating 5.0/5

Russell B. Business - Confirmed reviews ALL

I have never had a bad experience when staying here. Superb and friendly staff. Lovely clean and comfortable rooms. And a fabulous breakfast.

Customer review rating 4.0/5

Anthony K. Families - Confirmed reviews ALL

Convenient location for us on our way from Holyhead to London. Good sized room, comfortable bed and friendly staff..

Customer review rating 5.0/5

Rachel D. Couples - Confirmed reviews ALL

Another friendly efficient check in and stay. Air con is so quiet theses days..such an improvement. Staff very helpful,

Customer review rating 0.5/5

Wai L. Business - Confirmed reviews ALL

This hotel was claimed as 4-star hotel but there is no refrigerator provided. Only shampoo but no conditioner provided. Glass is still stained with toothpaste. The room is connected with another room and I can hear clearly what the next door's talking, very disturbing especially after 11 pm. Phone is not working and unable to connect to the frontdesk. The room is actual 1-star hotel. It is the worst hotel I've ever stayed with your branch.

Thank you for taking the time to share your feedback. We are disappointed to learn that your stay did not meet your expectations, particularly regarding the room amenities, cleanliness, noise levels, and your experience contacting the front desk. We take comments such as yours seriously and appreciate you bringing these concerns to our attention. We have sent you a direct email to address your feedback in more detail and hope you will take the opportunity to review it. Thank you again for your comments, and we hope to have the opportunity to welcome you back in the future and provide you with a significantly improved experience. Warm Regards, Novotel Coventry Team

Customer review rating 4.5/5

Steven C. Friends - Confirmed reviews ALL

I like my room to have air-conditioning....and it did. I like my hotel to have plenty of car parking...and it did. I like to have a drink at the bar even if I arrive late....and I could. I like my TV to work properly...and it did.

Customer review rating 5.0/5

Robert B. Families - Confirmed reviews ALL

What a fantastic stay at a really well looked after hotel with great friendly staff. Room was clean and had everything we needed. Breakfast was amazing.

Customer review rating 1.0/5

Safwan P. Families - Confirmed reviews ALL

Booked a premium room but the room was anything but premium. Booked a triple room and received a double and a very uncomfortable sofa bed. As a Gold member was not asked regarding upgrade or welcome drinks. Reception didnt mention that I need to put my registration in. Failed to let me know where breakfast was and that I had breakfast. Breakfast was very simple and basic. Overall poor. Will be taking this further with hotel and Accor

Customer review rating 2.0/5

Eelco V. D. S. Business - Confirmed reviews ALL

The hotel room was renovated and well done, but the hallways and carpets were very dirty, with liquid stains throughout. The curtains in the room were so old that the top part had started to fall apart, allowing sunlight to come through. The blankets used on the bed also had holes in them. Breakfast was not at the standard we would expect from a Novotel hotel. We chose this hotel because of its convenient location next to the highway, but we surely will not book it again.

Dear Eelco v. d. s., Thank you for taking the time to tell us about your experience at the Novotel Coventry M6 J3. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Front Desk Team

Customer review rating 3.0/5

Adebayo I. Families - Confirmed reviews ALL

Worn carpets. Bath tub looked dirty or maybe it was just old. Noticed black stuff in the corners which seems quite gross. Bath wash dispenser had been squeezed like someone was trying to get the last drops out of it and still left there for use. Luckily we had brought ours. Walls so thin that unless you’re a heavy sleeper, you would be woken up if you have noisy neighbours which was what happened in our case. Twice tried to make use of the in-house gym but no one was at the reception to respond to enquiries about it. Intercom inside room not working as well. Be prepared to pay a £5 parking charge for the duration of stay. Glad we spent just a night there because we definitely won’t be returning. However, I believe it’s great if you have come to watch the football at the stadium or any related events in the area due to the proximity. Cleaning staff was pleasant and helped us with access when we needed it.

Dear Adebayo I., Thank you for taking the time to tell us about your experience at the Novotel Coventry M6 J3. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Front Desk Team

Customer review rating 4.0/5

Ron C. Solo - Confirmed reviews ALL

The hotels location was ideal for my stay and the customer service from all staff I encounted was very good being very welcoming, friendly and efficient. Breakfast was very good. The only drawback to my stay was that although my room was clean and tidy I noticed a number of stains on the carpet in the room and also the corridors.

Dear Ron C., Thank you for taking the time to tell us about your experience at the Novotel Coventry M6 J3. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Front Desk team

Customer review rating 2.0/5

Pauline P. Couples - Confirmed reviews ALL

Room was not expensive but the hotel carpets were grim. The room was ok on the whole apart from a nasty stain on the carpet by the bed. In the morning the shower was not hot so had to have a cold . Not pleasant. .

Dear Pauline P., Thank you for taking the time to tell us about your experience at the Novotel Coventry M6 J3. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Front Desk Team

Customer review rating 3.0/5

Paige E. Families - Confirmed reviews ALL

Staff Amazing. Cleaniness of the room was poor

Dear Paige E., Thank you for taking the time to tell us about your experience at the Novotel Coventry M6 J3. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Front Desk Team

Customer review rating 1.5/5

Michael M. Couples - Confirmed reviews ALL

On arrival you are greeted by a weed strewn entrance that sets the tone for this shabby hotel that is not the standard of other Novotels. Reception was efficient and staff pleasant which was true for all staff it’s only saving grace. Despite it being one of the best rooms it was dated with stained carpet and a stained chair. Lighting was good but the lack of usb points and very slow WiFi in the room showed its age. The bathroom had been up dated and had good quality amenities. The teas and coffee was the usual in a cheap hotel but the kettle leaked when pouring. The bed was ok but the pillows were slabs of foam. I asked for a soft pillow and was told we will see if housekeeping could find any which they couldn’t. The carpets in the bar and breakfast area are the dirtiest I have ever seen in any hotel and must be a health hazard. We had a bar snack that was very pleasant but unbelievably were told they had no white wine by the glass only a few bottles of Gavi that could only be sold by the bottle. Breakfast was the usual choice but the burnt pastries the first day should not have been put out. The second day they were fine and breakfast was actually quite good. This hotel is in urgent need of decent management and upgrading as it damages the reputation of its parent company. It may be cheap but that is not an excuse for such shoddiness.

Dear Michael Thank you for taking the time to share your detailed feedback following your recent stay with us. While I am pleased to read that you found our reception team efficient and that our staff were friendly and helpful throughout your visit, I am genuinely sorry that the overall condition of the hotel did not meet your expectations or the standards you rightly associate with the Novotel brand. Please accept my sincere apologies for the issues you encountered, including the condition of the entrance, the cleanliness and appearance of the carpets, the dated furnishings, the leaking kettle, the limited availability of alternative pillows, the slow Wi-Fi, and the lack of wine options available by the glass. I am also disappointed to learn about the burnt pastries served at breakfast on your first morning. These are not the standards we strive to deliver, and your comments have been shared with our housekeeping, food and beverage, and maintenance teams for immediate review and corrective action. Your observations regarding the hotel's overall condition and the need for refurbishment are acknowledged. We understand the importance of maintaining a product that reflects the quality and reputation of our brand, and guest feedback such as yours is invaluable in helping us prioritise improvements. I do appreciate your positive remarks about our team, the updated bathroom, the quality of the amenities, the bar snack, and your breakfast experience on the second morning. It is encouraging to know that our colleagues made a positive impression despite the shortcomings you experienced. Thank you again for your honest feedback. We hope you will consider giving us another opportunity in the future to demonstrate the improvements we are making and provide you with a stay that better reflects the standards our guests expect. Kind regards, The Front Desk Team

Customer review rating 5.0/5

Faith W. Families - Confirmed reviews ALL

Incredibly impressed with our overnight stay. Booked based on the price, and when we arrived we were seriously impressed with the value for money. Friendly staff (and always someone around to help), amazing quality breakfast, clean quiet rooms and overall a great experience. Would always choose a Novotel now over other budget options.

Dear Faith W., We very much appreciate your comments regarding your stay at the Novotel Coventry M6 J3. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Front Desk Team

Customer review rating 3.0/5

Roxanne C. H. Business - Confirmed reviews ALL

Old hotel, would need some renovation. Room not overly clean, hair and dust in corners, shelves etc. Very bad image quality of the tv. Spatious room and bathroom, nice shower. Breakfast ok

Customer review rating 2.5/5

Crook M. Couples - Confirmed reviews ALL

The external of the hotel does not give a good first impression, weeds growing up between the slabs. When we arrived the reception staff were very polite and friendly. The room(353) was ok on first impression however there was only 1 coat hanger in the wardrobe and 1 other that didn't fit on the rail bar. The sink in the bathroom wouldn't allow the water to flush away freely as it should. I then wished to make us a cup of tea only to find there was only 1 English Breakfast tea bag to be shared for 2 persons. The carpets in the hotel looked very tired and some were very dirty and stained. Finally the breakfast restaurant we were greeted by a member of staff who explained where everything was which was good. Then we saw some hotel staff enter the restaurant and help themselves to food on the buffets and make toast, to then stand behind the hot buffet chatting. However, the food was good.

Dear Crook M., Thank you for taking the time to tell us about your experience at the Novotel Coventry M6 J3. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Front Desk Team

Other web-users rate our hotel

  • 345 reviews 9.1/10 Location
  • 984 reviews 6.1/10 Room
  • 765 reviews 7.9/10 Service
  • 36 reviews 4/10 WiFi
  • 569 reviews 3.7/10 Cleanliness
  • 381 reviews 6.1/10 Breakfast
  • 349 reviews 3/10 Amenities
  • 290 reviews 4.3/10 Food

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