Novotel London Brentford 4 stars

Customer review rating (ALL Rating) 4.4/5 1,439 reviews

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Description

Hotel extras

  • Spacious modern hotel with parking in the heart of West London

  • Relax in the gym, heated indoor pool and stylish sanarium

  • Enjoy excellent international cuisine and British classics

  • Discover world-famous attractions like Kew Gardens

  • Flexible West London meeting rooms for events and functions

Our accommodation(s)

Book this hotel
Room 1

Superior twin rooms with two single beds deliver a blend of comfort and space. Catch up on work at the business desk using impressively quick Wi-Fi, then pop your laptop in the safe and head downstairs for drinks at the bar with your colleagues.

Max. number of persons
2
Area
From 24 m² / 258 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Full-length mirror

Media And Technology

Complementary elements

  • Radio

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 24 m² / 258 sq ft
  • Bedding 2 x Single bed(s)

Brentford Novotel's accessible superior rooms have a queen-size bed and plenty of space in which to turn a wheelchair, so they are ideal for guests with additional mobility needs. There's even a wheel-in shower with convenient grab rails for added safety.

Max. number of persons
2
Area
From 24 m² / 258 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Bathroom products
  • Full-length mirror

Media And Technology

Complementary elements

  • Radio

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

A superior room with a queen-sized bed and twin convertible sofa bed at our hotel in Brentford makes the ideal base for a family of four with easy access to Central London. Satellite TV will keep kids entertained while you catch up on work at the desk.

Max. number of persons
4
Area
From 24 m² / 258 sq ft

Bedding

Queen size bed(s) x1

Double sofa bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Full-length mirror

Media And Technology

Complementary elements

  • Radio

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Featuring quirky colours and Live N Dream bedding, an executive premium room with a queen-size bed is a high-tech hub for a blissful break. Expect HD Sky channels and Bose speakers, plus Nespresso coffee for tranquil moments between engagements in London.

Max. number of persons
2
Area
From 26 m² / 279 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Illy coffee machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Full-length mirror

Media And Technology

Complementary elements

  • Radio

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Take your stay at our hotel in Brentford to the next level in a junior suite with a king-sized bed. Having spent the day exploring Kew Gardens, kick back and relax in your private living area with a mug of something hot or a glass of something chilled.

Max. number of persons
2
Area
From 43 m² / 462 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Illy coffee machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Full-length mirror

Media And Technology

Complementary elements

  • Radio

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Hotel location

Novotel London Brentford

Great West Road
TW80GP BRENTFORD
United Kingdom

GPS:51.491003, -0.302124

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 202 rooms
  • 10 rooms for people with reduced mobility
  • 202 non-smoking rooms
  • 8 floors

Languages spoken at the hotel

  • Arabic
  • English
  • Spanish
  • French
  • Italian
  • Polish
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Desk equipment available

  • Shoe shine machine

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine

Business

7 Meeting rooms

Business Center

  • Self service business center

Family

Services for children

  • Video game area

Well-being

Indoor Heated Pool

  • Covered
  • On site

Fitness Centre

  • On site

Sports and leisure

Jogging track

  • On site

Jogging track

  • Nearby
  • On site
  • Indoor parking
  • Public
  • 4 parking spaces
  • Max Limited Height: 2 m / 6.55 ft

Services & equipment

  • Electric car recharging units 22 kVA

Hotel Car Park

Additional charge

GPS:51.491003, -0.302124

Parking information

  • On site
  • Indoor parking
  • Private
  • 70 parking spaces
  • Parking pricing: 17.95 € 15 GBP Per day

Services & equipment

  • Electric car recharging units 22 kVA

GOURMET BAR & RESTAURANT

Serving a menu of international dishes and homegrown classics, our hotel restaurant in Brentford caters to every taste. From sharing Indian to Asian noodles, Thai curries to gourmet burgers, moreish cheesecake to exotic fruit salad, we've got you covered.

Cooking style
International
Capacity
100
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended

Payment

  • Credit card
  • Apple Pay
  • Contactless

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

Serving a menu of international dishes and homegrown classics, our hotel restaurant in Brentford caters to every taste. From sharing Indian to Asian noodles, Thai curries to gourmet burgers, moreish cheesecake to exotic fruit salad, we've got you covered.

Whether you're in the mood for an exotic cocktail, an ice-cold beer or a glass of something sparkling, cool and colourful Gourmet Bar & Restaurant is the perfect place to relax with friends and family, or to catch up and network with work colleagues.

Nothing beats the aroma of fresh pastries in the morning. If a continental breakfast with fruit juice isn't quite enough, choose from hot and cold options at the extensive buffet. If you fancy a slower start, we'll happily deliver breakfast to your room.

After a day exploring the local area or talking shop with colleagues, a swim in the heated indoor pool is the ideal way to unwind. Enjoy soft lighting, comfortable hanging chairs and a soothing atmosphere, as well as decor evoking an aquarium.

Our hotel in West London has a modern and well-equipped fitness suite with running machines, static bikes, free weights and yoga mats. With the air conditioning washing over you and a water station for rehydration, you'll love an invigorating workout.

Turn your dream into reality at our wedding venue in West London. Our banqueting team will take care of all the details so that your most special day runs smoothly. Wow your guests in our Kew event space, then dance the night away after dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,439 reviews

Customer review rating 5.0/5

Kayleigh M. Families - Confirmed reviews ALL

Dear Kayleigh M., Thank you for your positive feedback. We are delighted to hear that our staff made a favorable impression and that you enjoyed the dining experience. It is wonderful to know that our location proved convenient for your travels. We look forward to welcoming you back in the future. Best regards, S kaur Novotel London Brentford

Customer review rating 4.0/5

G. H. G. Business - Confirmed reviews ALL

Dear G., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found the breakfast setup improved and that you felt well looked after. We appreciate your feedback and look forward to welcoming you back soon. Best regards, S kaur Novotel London Brentford

Customer review rating 4.5/5

Emma C. Families - Confirmed reviews ALL

Dear Emma C., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you and your daughter found our hotel to be perfect for your needs. Best regards, S kaur Novotel London Brentford

Customer review rating 4.5/5

Morgan D. Families - Confirmed reviews ALL

Dear Morgan D., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our staff helpful and enjoyed the comfort of our rooms and convenient location. Your feedback is greatly appreciated. Goodbye, M Abbas Novotel London Brentford

Customer review rating 4.5/5

Eileen S. Business - Confirmed reviews ALL

Dear Eileen S., Thank you for your kind feedback. We are pleased to hear that you found our location convenient and our staff to be friendly and professional. Your positive experience is greatly appreciated, and we hope to welcome you back in the future. Goodbye, M Abbas Novotel London Brentford

Dear Kayleigh M., Thank you for your positive feedback. We are delighted to hear that our staff made a favorable impression and that you enjoyed the dining experience. It is wonderful to know that our location proved convenient for your travels. We look forward to welcoming you back in the future. Best regards, S kaur Novotel London Brentford

Customer review rating 4.0/5

G. H. G. Business - Confirmed reviews ALL

Comfortable as always, well looked after, noticable improvement in Breakfast set up for our early starters

Dear G., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found the breakfast setup improved and that you felt well looked after. We appreciate your feedback and look forward to welcoming you back soon. Best regards, S kaur Novotel London Brentford

Customer review rating 4.5/5

Emma C. Families - Confirmed reviews ALL

One night stay with my daughter.

Dear Emma C., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you and your daughter found our hotel to be perfect for your needs. Best regards, S kaur Novotel London Brentford

Customer review rating 4.5/5

Morgan D. Families - Confirmed reviews ALL

Great staff, very helpful, easy location for transport and comfortable rooms and beds

Dear Morgan D., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our staff helpful and enjoyed the comfort of our rooms and convenient location. Your feedback is greatly appreciated. Goodbye, M Abbas Novotel London Brentford

Customer review rating 4.5/5

Eileen S. Business - Confirmed reviews ALL

A very pleasant experience that exceeded my expectations.

Dear Eileen S., Thank you for your kind feedback. We are pleased to hear that you found our location convenient and our staff to be friendly and professional. Your positive experience is greatly appreciated, and we hope to welcome you back in the future. Goodbye, M Abbas Novotel London Brentford

Customer review rating 4.5/5

Michael A. Couples - Confirmed reviews ALL

I was pleased with my experience at Novotel Brentford. Lots of things to do at the hotel and has a convenient store nearby. Overall experience very good.

Dear Michael A., Thank you for your positive feedback regarding your stay at Novotel London Brentford. We are delighted to hear that you enjoyed the cleanliness, spaciousness, and the assistance provided by our staff. Your satisfaction is our priority, and we appreciate your kind words. Best regards, S kaur Novotel London Brentford

Customer review rating 4.5/5

Francesca D. Families - Confirmed reviews ALL

Lovely size and clean room, very convenient location just off M4 and 12 minute walk to Brentford station which has regular trains to central London, pool looks really nice but didn’t have time to use it this time.

Dear Francesca D., Thank you for your positive feedback regarding your stay. We are delighted to hear that you found our location convenient and your room to be clean and comfortable. We hope to welcome you back soon, allowing you the opportunity to enjoy our pool. Best regards, S kaur Novotel London Brentford

Customer review rating 4.5/5

Christopher J. B. Business - Confirmed reviews ALL

Staff helpful and food in restaurant is very nice. Pool/gym is a nice feature.

Dear Christopher, Thank you for your positive feedback. We are delighted to hear that you found our location convenient and appreciated the helpfulness of our staff, as well as the quality of our restaurant. It is also wonderful to know that you enjoyed our pool and gym facilities. Goodbye, Bhushan Front Office Team Leader Novotel London Brentford

Customer review rating 4.5/5

Marie F. Couples - Confirmed reviews ALL

Great.

Dear Marie F., Thank you for your kind feedback regarding our friendly staff and the pleasant atmosphere of our hotel. We appreciate your comments about the sauna and will take your observations into consideration as we continually strive to enhance our facilities. Best regards, M Abbas Novotel London Brentford

Customer review rating 5.0/5

Mona S. Families - Confirmed reviews ALL

Staff were lovely and the hotel was clean and well equipped

Dear Mona S., Thank you for your kind words regarding your stay. We are pleased to hear that you found our hotel comfortable and well-equipped, and that our staff made a positive impression. Your feedback is greatly appreciated. Goodbye and best wishes, S kaur Novotel London Brentford

Customer review rating 3.5/5

Lars-kristian R. Solo - Confirmed reviews ALL

I had a nice stay, in a clean and comfortable environment. There is many parks, nice nature and interesting places not very far from the hotel. The train takes you to central London. The training facilities and swimming pool are good. The rooms and bathrooms are good. No problems.

Dear Lars-Kristian R., Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you found our location convenient and enjoyed the cleanliness and comfort of our facilities. However, we acknowledge that there may be areas where we can enhance our guests' experience further. Your comments are valuable to us as we strive for continuous improvement. Goodbye and best regards, S kaur Novotel London Brentford

Customer review rating 4.5/5

Rebecca E. Families - Confirmed reviews ALL

The room, and the hotel in general, was clean, comfortable and convenient. My only criticism would be that the pool was too cold.

Dear Rebecca E., Thank you for your positive feedback regarding your stay. We are pleased to hear that you found our accommodations clean and comfortable. Your comment about the pool temperature has been noted, and we appreciate your input as it helps us enhance our guest experience. Kind Regards, S kaur Novotel London Brentford

Customer review rating 4.0/5

Rebecca C. Families - Confirmed reviews ALL

The hotel was clean and we enjoyed the facilities.

Dear Rebecca C., Thank you for sharing your positive experience at our hotel. We are delighted to hear that you found your stay comfortable and enjoyed our facilities. Your feedback is greatly appreciated and motivates our team to maintain high standards. Best regards, s kaur Novotel London Brentford

Customer review rating 3.0/5

Elisabeth T. Solo - Confirmed reviews ALL

I stayed for 2 nights and I was disappointed with the tv which wasn’t working correctly also my heating wasn’t working properly it was cold air !! I did mention it to front desk and they said they would fix both problems but I never saw any change

Dear Elisabeth T., Thank you for your feedback regarding your recent stay. I regret to hear about the issues you encountered with the television and heating. Your concerns were noted, and I appreciate you bringing them to our attention. We strive to provide a comfortable experience for all our guests. Goodbye, M Abbas Novotel London Brentford

Customer review rating 3.5/5

Stephen M. Families - Confirmed reviews ALL

it was ok. I would have appreciated knowing that ordering chips for 4.5 comes with a tray charge of 5 making the process really quite ridiculous. I would have happily come down stairs to pick up the fries.

Dear Stephen M., Thank you for your feedback. I apologize for any confusion regarding the tray charge for your order. We appreciate your comments and will certainly take them into consideration to improve our service. Kind regards, S kaur Novotel London Brentford

Customer review rating 5.0/5

Eileen M. Couples - Confirmed reviews ALL

Comfortable hotel with very attentive staff. Located walking distance to several transport hubs. Highly recommended

Dear Eileen M., Thank you for your positive feedback. We are delighted to hear that you found our hotel comfortable and our staff attentive. It is wonderful that you enjoyed our convenient location. We appreciate your recommendation and look forward to welcoming you back in the future. Kind Regards, S kaur Novotel London Brentford

Customer review rating 4.5/5

Horace G. Couples - Confirmed reviews ALL

This the third time I've stopped at this hotel and the standard is still very good.

Dear Horace G., Thank you for your kind feedback. We are pleased to hear that you found our service friendly and that the standards of our hotel continue to meet your expectations during your stays. We look forward to welcoming you back on your next visit. Goodbye, M Abbas Novotel London Brentford

Customer review rating 3.5/5

Jonathan T. Families - Confirmed reviews ALL

Pleasantly surprised to find the hotel had a pool and a sauna, which were great. Location ok but Uber drivers seemed unable to find the actual hotel entrance and wanted to meet on a nearby road. Would not be an issue - except when pouring down with rain and you have lots of luggage. We were upgraded to an Executive Room, which was nice, but a bit small. But thanks anyway. Overall, better than Premier Inn, for example, but solely in the mid price range.

Dear Jonathan T., Thank you for sharing your feedback regarding your recent stay with us. I am pleased to hear that you enjoyed our pool and sauna facilities, and that you appreciated the upgrade to an Executive Room. I understand the inconvenience caused by the difficulty in locating the hotel entrance, particularly in adverse weather conditions, and I will ensure that your comments are noted for future considerations. We strive to provide a comfortable experience for our guests, and your observations are valuable in helping us improve. Thank you for choosing Novotel London Brentford, and we hope to welcome you back in the future. Best regards, M Abbas Novotel London Brentford

Customer review rating 4.5/5

Angela B. Families - Confirmed reviews ALL

Couple days city break. Located perfectly for South Ealing tube. Bus straight outside. Lovely spa facilities, great food, comfortable beds and room. Lovely, friendly staff

Dear Angela B., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed our location, spa facilities, and the comfort of our accommodations. Your kind words about our staff are greatly appreciated, and we look forward to welcoming you back in the future. Kind Regards, S kaur Novotel London Brentford

Customer review rating 3.5/5

Mark S. Business - Confirmed reviews ALL

Nice enough

Dear Mark S., Thank you for your feedback. While it is pleasing to hear that you found our location to your liking, we strive for an experience that exceeds mere adequacy. Your insights are invaluable to us as we continually work to enhance our services. Goodbye, and best regards, M Abbas Novotel London Brentford

Other web-users rate our hotel

  • 624 reviews 7.9/10 Location
  • 1,332 reviews 7.4/10 Room
  • 1,304 reviews 8/10 Service
  • 21 reviews 5.4/10 WiFi
  • 676 reviews 8.2/10 Cleanliness
  • 461 reviews 8.4/10 Breakfast
  • 386 reviews 7.9/10 Pool
  • 5 reviews 10/10 Sustainability

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