Novotel London Brentford 4 stars

Customer review rating (ALL Rating) 4.4/5 1,402 reviews

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Description

Hotel extras

  • Spacious modern hotel with parking in the heart of West London

  • Relax in the gym, heated indoor pool and stylish sanarium

  • Enjoy excellent international cuisine and British classics

  • Discover world-famous attractions like Kew Gardens

  • Flexible West London meeting rooms for events and functions

Our accommodation(s)

Book this hotel
Room 1

Superior twin rooms with two single beds deliver a blend of comfort and space. Catch up on work at the business desk using impressively quick Wi-Fi, then pop your laptop in the safe and head downstairs for drinks at the bar with your colleagues.

Max. number of persons
2
Area
From 24 m² / 258 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Full-length mirror

Media And Technology

Complementary elements

  • Radio

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 24 m² / 258 sq ft
  • Bedding 2 x Single bed(s)

Brentford Novotel's accessible superior rooms have a queen-size bed and plenty of space in which to turn a wheelchair, so they are ideal for guests with additional mobility needs. There's even a wheel-in shower with convenient grab rails for added safety.

Max. number of persons
2
Area
From 24 m² / 258 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Bathroom products
  • Full-length mirror

Media And Technology

Complementary elements

  • Radio

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

A superior room with a queen-sized bed and twin convertible sofa bed at our hotel in Brentford makes the ideal base for a family of four with easy access to Central London. Satellite TV will keep kids entertained while you catch up on work at the desk.

Max. number of persons
4
Area
From 24 m² / 258 sq ft

Bedding

Queen size bed(s) x1

Double sofa bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Full-length mirror

Media And Technology

Complementary elements

  • Radio

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Featuring quirky colours and Live N Dream bedding, an executive premium room with a queen-size bed is a high-tech hub for a blissful break. Expect HD Sky channels and Bose speakers, plus Nespresso coffee for tranquil moments between engagements in London.

Max. number of persons
2
Area
From 26 m² / 279 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Illy coffee machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Full-length mirror

Media And Technology

Complementary elements

  • Radio

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Take your stay at our hotel in Brentford to the next level in a junior suite with a king-sized bed. Having spent the day exploring Kew Gardens, kick back and relax in your private living area with a mug of something hot or a glass of something chilled.

Max. number of persons
2
Area
From 43 m² / 462 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Illy coffee machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Full-length mirror

Media And Technology

Complementary elements

  • Radio

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Hotel location

Novotel London Brentford

Great West Road
TW80GP BRENTFORD
United Kingdom

GPS:51.491003, -0.302124

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 202 rooms
  • 10 rooms for people with reduced mobility
  • 202 non-smoking rooms
  • 8 floors

Languages spoken at the hotel

  • Arabic
  • English
  • Spanish
  • French
  • Italian
  • Polish
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Desk equipment available

  • Shoe shine machine

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine

Business

7 Meeting rooms

Business Center

  • Self service business center

Family

Services for children

  • Video game area

Well-being

Indoor Heated Pool

  • Covered
  • On site

Fitness Centre

  • On site

Sports and leisure

Jogging track

  • On site

Jogging track

  • Nearby
  • On site
  • Indoor parking
  • Public
  • 4 parking spaces
  • Max Limited Height: 2 m / 6.55 ft

Services & equipment

  • Electric car recharging units 22 kVA

Hotel Car Park

Additional charge

GPS:51.491003, -0.302124

Parking information

  • On site
  • Indoor parking
  • Private
  • 70 parking spaces
  • Parking pricing: 17.50 € 15 GBP Per day

Services & equipment

  • Electric car recharging units 22 kVA

GOURMET BAR & RESTAURANT

Serving a menu of international dishes and homegrown classics, our hotel restaurant in Brentford caters to every taste. From sharing Indian to Asian noodles, Thai curries to gourmet burgers, moreish cheesecake to exotic fruit salad, we've got you covered.

Cooking style
International
Capacity
100
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended

Payment

  • Credit card
  • Apple Pay
  • Contactless

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

Serving a menu of international dishes and homegrown classics, our hotel restaurant in Brentford caters to every taste. From sharing Indian to Asian noodles, Thai curries to gourmet burgers, moreish cheesecake to exotic fruit salad, we've got you covered.

Whether you're in the mood for an exotic cocktail, an ice-cold beer or a glass of something sparkling, cool and colourful Gourmet Bar & Restaurant is the perfect place to relax with friends and family, or to catch up and network with work colleagues.

Nothing beats the aroma of fresh pastries in the morning. If a continental breakfast with fruit juice isn't quite enough, choose from hot and cold options at the extensive buffet. If you fancy a slower start, we'll happily deliver breakfast to your room.

After a day exploring the local area or talking shop with colleagues, a swim in the heated indoor pool is the ideal way to unwind. Enjoy soft lighting, comfortable hanging chairs and a soothing atmosphere, as well as decor evoking an aquarium.

Our hotel in West London has a modern and well-equipped fitness suite with running machines, static bikes, free weights and yoga mats. With the air conditioning washing over you and a water station for rehydration, you'll love an invigorating workout.

Turn your dream into reality at our wedding venue in West London. Our banqueting team will take care of all the details so that your most special day runs smoothly. Wow your guests in our Kew event space, then dance the night away after dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,402 reviews

Customer review rating 4.5/5

Carolyn C. Solo - Confirmed reviews ALL

Dear Carolyn, Thank you for your kind words regarding the comfort of our beds and the cleanliness of your room. We are delighted to hear that you enjoyed your stay and appreciated our convenient location. We look forward to welcoming you back in the future. Best regards, Shivang N Novotel London Brentford

Customer review rating 5.0/5

Russell P. Couples - Confirmed reviews ALL

Dear Russell P., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our location and service, and we appreciate your loyalty as a Gold member. We look forward to welcoming you back in the future. Best regards, S kaur Novotel London Brentford

Customer review rating 4.5/5

Martin B. Families - Confirmed reviews ALL

Dear Martin B., Thank you for your kind words regarding the cleanliness and comfort of your room. We are also pleased to hear that our reception staff met your expectations with their helpfulness. Your feedback is greatly appreciated. Best regards, S kaur Novotel London Brentford

Customer review rating 5.0/5

Farouk S. Families - Confirmed reviews ALL

Dear Farouk S., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you appreciated our extended hours for families, as we strive to create a welcoming environment for all our guests. Best regards, S kaur Novotel London Brentford

Customer review rating 5.0/5

Clint L. Couples - Confirmed reviews ALL

Dear Clint L., Thank you for your kind feedback. We are delighted to hear that you enjoyed your short break and found our hotel convenient for accessing public transport and Kew Gardens. We look forward to welcoming you back in the future. Best regards, S kaur Novotel London Brentford

Dear Carolyn, Thank you for your kind words regarding the comfort of our beds and the cleanliness of your room. We are delighted to hear that you enjoyed your stay and appreciated our convenient location. We look forward to welcoming you back in the future. Best regards, Shivang N Novotel London Brentford

Customer review rating 3.0/5

Jean-luc S. Business - Confirmed reviews ALL

Room and facilities were fantastic the only let down was I had arranged a late checkout which i was told by the front desk would be possible then on the morning told it was no longer viable I even booked a day room just to have the extra stay because it was available just to be told it shouldn’t be book able the woman on the desk was very rude and eventually my day booking was cancelled

Dear Jean-luc S., Thank you for taking the time to share your experience with us. I am pleased to hear that you found your room and facilities to your satisfaction. However, I sincerely apologize for the confusion regarding your late checkout and the manner in which it was handled. We strive to provide our guests with the best possible service, and it is regrettable that we did not meet your expectations in this instance. Your feedback will be taken into consideration as we review our processes to enhance our guest experience. Thank you once again for your comments. We hope to have the opportunity to serve you better in the future. Best regards, S kaur Novotel London Brentford

Customer review rating 5.0/5

Russell P. Couples - Confirmed reviews ALL

This is the first time I have stayed with Accor since attaining Gold status. It was a very pleasing experience.

Dear Russell P., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our location and service, and we appreciate your loyalty as a Gold member. We look forward to welcoming you back in the future. Best regards, S kaur Novotel London Brentford

Customer review rating 4.5/5

Martin B. Families - Confirmed reviews ALL

The room was very clean and comfortable and the reception staff very helpful

Dear Martin B., Thank you for your kind words regarding the cleanliness and comfort of your room. We are also pleased to hear that our reception staff met your expectations with their helpfulness. Your feedback is greatly appreciated. Best regards, S kaur Novotel London Brentford

Customer review rating 5.0/5

Farouk S. Families - Confirmed reviews ALL

The best of all. Their extended hours for families is simply the best

Dear Farouk S., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you appreciated our extended hours for families, as we strive to create a welcoming environment for all our guests. Best regards, S kaur Novotel London Brentford

Customer review rating 5.0/5

Clint L. Couples - Confirmed reviews ALL

Very nice hotel with easy access to public transport and close to Kew Gardens

Dear Clint L., Thank you for your kind feedback. We are delighted to hear that you enjoyed your short break and found our hotel convenient for accessing public transport and Kew Gardens. We look forward to welcoming you back in the future. Best regards, S kaur Novotel London Brentford

Customer review rating 5.0/5

Amy W. Friends - Confirmed reviews ALL

We had a comfortable stay, clean room and staff were very helpful,

Dear Amy W., Thank you for your kind feedback. We are delighted to hear that you enjoyed a comfortable stay and found our staff to be helpful. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, S kaur Novotel London Brentford

Customer review rating 4.5/5

Jonathan N. Business - Confirmed reviews ALL

I was fortunate to be upgraded to a Suite. Highlights: Comfortable bed, lots of space, easy bed side charging, good views, friendly staff, pool (although you have to book a slot), Sky box in the room! Lowlights: Can't angle shower head, black mould in shower, Chromecast mirroring didn't work (looks like due to expired/misconfigured SSL certificate), lifts a bit slow

Dear Jonathan N., Thank you for sharing your experience at Novotel London Brentford. We are delighted to hear that you enjoyed the convenient location, comfortable accommodations, and our breakfast offerings. Your feedback regarding the shower head, Chromecast issues, and the lift speed is invaluable, and we will certainly consider it as we continually strive to enhance our services. We appreciate your kind words about our staff and facilities, and we hope to welcome you back soon for another pleasant stay. Best regards, S kaur Novotel London Brentford

Customer review rating 5.0/5

Anne T. Friends - Confirmed reviews ALL

Stayed here for 2 nights as was going to the Bon Jovi concert at Wembley. Check in was easy, location was good and the room was amazing (especially the bathroom) Staff were friendly and polite.

Dear Anne T., Thank you for your kind words regarding your recent stay. We are pleased to hear that you enjoyed our location, the cleanliness of our facilities, and the friendliness of our staff. It is wonderful to know that you found your room to be amazing. Goodbye, M Abbas Novotel London Brentford

Customer review rating 5.0/5

S L. Couples - Confirmed reviews ALL

Stayed here a few times now to visit central London & Kew. It’s ideally located, with easy bus and tube access, although the walk to South Ealing tube station is about a mile, so if you don’t want to walk that far, you can get the bus to the tube right outside the hotel. Great parking underground, lovely pool and sauna, and well equipped gym. Staff are always friendly & happy to help. Lovely bar & restaurant in site, along with reception areas to work from and vending machines for snacks/drinks.

Dear S. l., Thank you for your kind words regarding your stay at Novotel London Brentford. We are pleased to hear that you have enjoyed our convenient location and found our amenities, such as the pool, sauna, and gym, to your satisfaction. It is delightful to know that our team provided friendly service throughout your visits. We appreciate your feedback as it motivates us to maintain our high standards. We look forward to welcoming you back on your next visit to London and Kew. Best regards, M Abbas Novotel London Brentford

Customer review rating 4.5/5

Finn L. K. Couples - Confirmed reviews ALL

Liked the standard, nice service oriented people, clean and tidy. Look at the toilet in room 436 - it worked proper but didnt look very good (rep. with silicone)

Dear Finn L. K., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you appreciated our service and cleanliness. We take note of your observation about the toilet in room 436 and will assess it accordingly to maintain our standards. Best regards, M Abbas Novotel London Brentford

Customer review rating 5.0/5

Ajay S. Couples - Confirmed reviews ALL

The hotel was clean almost spotless. The beds were comfy and the amenities were great.

Dear Ajay S., Thank you for your positive feedback. We are delighted to hear that you found our hotel clean and comfortable, and that you enjoyed the amenities. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, M Abbas Novotel London Brentford

Customer review rating 4.5/5

Allan H. Business - Confirmed reviews ALL

Nice pool

Dear Allan H., Thank you for your positive feedback. We are delighted to hear that you enjoyed our pool facilities. It is always our aim to provide a pleasant experience for our guests. Goodbye and best regards, M Abbas Novotel London Brentford

Customer review rating 4.5/5

Lesley H. Friends - Confirmed reviews ALL

Not a 10 as the sink kept blocking in our room and there were no bin bags lining the bins. Bags solved at reception ut the sink needs look at. Gorgeous room and thought put into design. Lovely stay

Dear Lesley H., Thank you for your kind words regarding your stay and the design of your room. I appreciate your feedback about the sink and the bin bags, and I will ensure that it is noted for future improvements. Best regards, M Abbas Novotel London Brentford

Customer review rating 4.0/5

Sebastien P. Business - Confirmed reviews ALL

Nice room, well located. Breakfast incredible

Dear Sebastien P., Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you found our location convenient, enjoyed your room, and appreciated our breakfast offerings. We look forward to welcoming you back in the future. Best regards, M Abbas Novotel London Brentford

Customer review rating 5.0/5

John K. Couples - Confirmed reviews ALL

Abbas, Words can’t describe what a GREAT Manager he absolutely went above and beyond as did his his staff. The room was comfortable and the food was great. I would highly recommend anyone to stay here. It’s people that makes a business successful and let me assure you Abbas made us feel so welcome! A personal Thank you John & Nancy

Dear John K., Thank you for your generous feedback. We are thrilled to hear that Abbas and our staff made your stay memorable with their exceptional service. It is our aim to provide a comfortable environment and delightful dining experiences for all our guests. Your recommendations are greatly appreciated, and we look forward to welcoming you back in the future. Best regards, M Abbas Novotel London Brentford

Customer review rating 4.5/5

Simon R. Couples - Confirmed reviews ALL

Very comfortable and beautiful room

Dear Simon R., Thank you for your kind words about our hotel and the comfort of your room. We are pleased to hear that you enjoyed your stay and appreciated our location. We look forward to welcoming you back in the future. Best regards, M Abbas Novotel London Brentford

Customer review rating 4.5/5

Chrystelle T. Families - Confirmed reviews ALL

A refaire

Chère Chrystelle T., Nous vous remercions sincèrement pour votre retour positif et sommes ravis d'apprendre que votre séjour a été agréable. Nous serions honorés de vous accueillir à nouveau lors de votre prochaine visite. Cordialement, Shivang N Novotel London Brentford

Customer review rating 5.0/5

Susan H. Families - Confirmed reviews ALL

One night stay, we were upgraded to executive floor. Check-in was easy and staff were very polite. Went to great lengths to explain what was offered. Room was extremely clean, bed comfortable and shower hot. Had a fantastic stay and will return.

Dear Susan H., Thank you for your kind feedback. We are delighted to hear that you enjoyed your upgrade and found our staff accommodating. It is wonderful to know that your room met your expectations for cleanliness and comfort. We look forward to welcoming you back in the future. Best regards, S kaur Novotel London Brentford

Customer review rating 4.0/5

Theresa J. Friends - Confirmed reviews ALL

The hotel was clean and rooms were lovely. Ate in the restaurant and the food was absolutely delicious.

Dear Theresa J., Thank you for your kind feedback. We are delighted to hear that you enjoyed your stay and found the room and food to your satisfaction. Your appreciation for our cleanliness and dining options is invaluable to us. Best regards, S kaur Novotel London Brentford

Other web-users rate our hotel

  • 622 reviews 7.9/10 Location
  • 1,313 reviews 7.5/10 Room
  • 1,312 reviews 8.1/10 Service
  • 22 reviews 3.8/10 WiFi
  • 662 reviews 8.1/10 Cleanliness
  • 465 reviews 8.3/10 Breakfast
  • 378 reviews 7.9/10 Pool
  • 5 reviews 10/10 Sustainability

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