Novotel London Brentford 4 stars

Customer review rating (ALL Rating) 4.3/5 1,521 reviews

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Description

Hotel extras

  • Green Key Certified hotel

  • Indoor heated pool, sauna and fitness centre

  • 7 meeting rooms with top-quality facilities to cater for up to 64 guests.

  • Easy access to central London by rail/tube & 15 minutes from Brentford Gtech Community Stadium

  • 4 EV charging stations

Our accommodation(s)

Hotel location

Novotel London Brentford

Great West Road
TW80GP BRENTFORD
United Kingdom

GPS:51.491003, -0.302124

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR & RESTAURANT

Our menu is inspired by flavours from around the world, with a choice of hand-picked regional dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,521 reviews

TripAdvisor Rating  4.5/5  1,457 reviews

Certificate of excellence 2023

Stunning, spacious suite.

Customer review rating 5.0/5

Scott Business - Confirmed reviews ALL

Georgia’s warm and bubbly personality, coupled with her expert customer service skills, ensured a memorable experience. Room 719 was pristine, and I slept like a log.

Brentford, London

Customer review rating 4.5/5

Hass B. Business - Confirmed reviews ALL

Food, people, service, all very good

Very pleasant stay

Customer review rating 4.5/5

Monika Families - Confirmed reviews ALL

I would highly recommend this place. Amazing location , good connection with London City Centre. Only 10min walk to metro and within 25 min you are in City Centre. Very helpful staff. Delicious breakfast. We have stayed with kids and the swimming pool was amazing finish touch at the end off the busy day.

Excellent Experience at Novotel London Brentford

Customer review rating 5.0/5

Joanne R. Business - Confirmed reviews ALL

I have visited Novotel London Brentford a few times over the last few months and will have reason to be a regular visitor over the next few months for business. This is an excellent hotel with great transport locally and for the city centre. The staff are the best asset though, especially Oscary in the grill restaurant, who is always ready to greet with a smile. It really does make a difference when you are away from home.

Dear Joanne R., Thank you so much for taking the time to share your experience at Novotel London Brentford. We're thrilled to hear that you've enjoyed your stays with us and that our location has been convenient for your business visits. We're especially delighted to know that Oscary and the rest of our team have made a positive impression during your visits. Our goal is to create a welcoming atmosphere that feels like a home away from home, and it's wonderful to hear that Oscary's warm greetings have helped achieve that for you. I'll be sure to pass along your kind words to her and the team. We look forward to welcoming you back on your upcoming trips. If there is anything we can do to make your future stays even more enjoyable, please don’t hesitate to let us know. Sincerely, Swiston Antao Front Office Manager Novotel London Brentford I Great West Road I Brentford TW8 0GP +4…804 | sw… I www.accorhotels.com

Great Staff

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

My request was promptly attended by Alexandra she was super helpful. My check in was so swift by FO Manager, he was great at his customer service and looked after us well. Great staff

Dear Seema D., Thank you so much for your kind words and for sharing your experience with us! We're thrilled to hear that Alexandra was able to assist you promptly and that you found the check-in process smooth. It was a pleasure to welcome you, and I'm glad that I could make your stay comfortable with our service. Your positive feedback is truly encouraging for our team. We look forward to having the opportunity to welcome you back for another memorable stay. Sincerely, Swiston Antao Front Office Manager Novotel London Brentford I Great West Road I Brentford TW8 0GP +4…804 | sw… I www.accorhotels.com

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Other web-users rate our hotel

  • 610 reviews 7.6/10 Location
  • 1,193 reviews 7.6/10 Room
  • 1,213 reviews 8/10 Service
  • 23 reviews 7/10 WiFi
  • 583 reviews 8.3/10 Cleanliness
  • 448 reviews 7.6/10 Breakfast
  • 338 reviews 8/10 Pool
  • 6 reviews 4.5/10 Beach

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