Novotel London Brentford 4 stars

Customer review rating (ALL Rating) 4.4/5 1,433 reviews

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Description

Hotel extras

  • Spacious modern hotel with parking in the heart of West London

  • Relax in the gym, heated indoor pool and stylish sanarium

  • Enjoy excellent international cuisine and British classics

  • Discover world-famous attractions like Kew Gardens

  • Flexible West London meeting rooms for events and functions

Our accommodation(s)

Book this hotel
Room 1

Superior twin rooms with two single beds deliver a blend of comfort and space. Catch up on work at the business desk using impressively quick Wi-Fi, then pop your laptop in the safe and head downstairs for drinks at the bar with your colleagues.

Max. number of persons
2
Area
From 24 m² / 258 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Full-length mirror

Media And Technology

Complementary elements

  • Radio

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 24 m² / 258 sq ft
  • Bedding 2 x Single bed(s)

Brentford Novotel's accessible superior rooms have a queen-size bed and plenty of space in which to turn a wheelchair, so they are ideal for guests with additional mobility needs. There's even a wheel-in shower with convenient grab rails for added safety.

Max. number of persons
2
Area
From 24 m² / 258 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Bathroom products
  • Full-length mirror

Media And Technology

Complementary elements

  • Radio

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

A superior room with a queen-sized bed and twin convertible sofa bed at our hotel in Brentford makes the ideal base for a family of four with easy access to Central London. Satellite TV will keep kids entertained while you catch up on work at the desk.

Max. number of persons
4
Area
From 24 m² / 258 sq ft

Bedding

Queen size bed(s) x1

Double sofa bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Full-length mirror

Media And Technology

Complementary elements

  • Radio

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Featuring quirky colours and Live N Dream bedding, an executive premium room with a queen-size bed is a high-tech hub for a blissful break. Expect HD Sky channels and Bose speakers, plus Nespresso coffee for tranquil moments between engagements in London.

Max. number of persons
2
Area
From 26 m² / 279 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Illy coffee machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Full-length mirror

Media And Technology

Complementary elements

  • Radio

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Take your stay at our hotel in Brentford to the next level in a junior suite with a king-sized bed. Having spent the day exploring Kew Gardens, kick back and relax in your private living area with a mug of something hot or a glass of something chilled.

Max. number of persons
2
Area
From 43 m² / 462 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Illy coffee machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Full-length mirror

Media And Technology

Complementary elements

  • Radio

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Hotel location

Novotel London Brentford

Great West Road
TW80GP BRENTFORD
United Kingdom

GPS:51.491003, -0.302124

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 202 rooms
  • 10 rooms for people with reduced mobility
  • 202 non-smoking rooms
  • 8 floors

Languages spoken at the hotel

  • Arabic
  • English
  • Spanish
  • French
  • Italian
  • Polish
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Desk equipment available

  • Shoe shine machine

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine

Business

7 Meeting rooms

Business Center

  • Self service business center

Family

Services for children

  • Video game area

Well-being

Indoor Heated Pool

  • Covered
  • On site

Fitness Centre

  • On site

Sports and leisure

Jogging track

  • On site

Jogging track

  • Nearby
  • On site
  • Indoor parking
  • Public
  • 4 parking spaces
  • Max Limited Height: 2 m / 6.55 ft

Services & equipment

  • Electric car recharging units 22 kVA

Hotel Car Park

Additional charge

GPS:51.491003, -0.302124

Parking information

  • On site
  • Indoor parking
  • Private
  • 70 parking spaces
  • Parking pricing: 17.87 € 15 GBP Per day

Services & equipment

  • Electric car recharging units 22 kVA

GOURMET BAR & RESTAURANT

Serving a menu of international dishes and homegrown classics, our hotel restaurant in Brentford caters to every taste. From sharing Indian to Asian noodles, Thai curries to gourmet burgers, moreish cheesecake to exotic fruit salad, we've got you covered.

Cooking style
International
Capacity
100
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended

Payment

  • Credit card
  • Apple Pay
  • Contactless

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

Serving a menu of international dishes and homegrown classics, our hotel restaurant in Brentford caters to every taste. From sharing Indian to Asian noodles, Thai curries to gourmet burgers, moreish cheesecake to exotic fruit salad, we've got you covered.

Whether you're in the mood for an exotic cocktail, an ice-cold beer or a glass of something sparkling, cool and colourful Gourmet Bar & Restaurant is the perfect place to relax with friends and family, or to catch up and network with work colleagues.

Nothing beats the aroma of fresh pastries in the morning. If a continental breakfast with fruit juice isn't quite enough, choose from hot and cold options at the extensive buffet. If you fancy a slower start, we'll happily deliver breakfast to your room.

After a day exploring the local area or talking shop with colleagues, a swim in the heated indoor pool is the ideal way to unwind. Enjoy soft lighting, comfortable hanging chairs and a soothing atmosphere, as well as decor evoking an aquarium.

Our hotel in West London has a modern and well-equipped fitness suite with running machines, static bikes, free weights and yoga mats. With the air conditioning washing over you and a water station for rehydration, you'll love an invigorating workout.

Turn your dream into reality at our wedding venue in West London. Our banqueting team will take care of all the details so that your most special day runs smoothly. Wow your guests in our Kew event space, then dance the night away after dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,433 reviews

Customer review rating 5.0/5

Stephen M. Couples - Confirmed reviews ALL

Dear Stephen M., Thank you for your kind words regarding our location and the service provided by our receptionist. We are delighted to be your preferred hotel in the area and look forward to welcoming you back for another enjoyable stay. Best regards, Sohni A. Novotel London Brentford

Customer review rating 4.0/5

Aaron H. Business - Confirmed reviews ALL

Dear Aaron H., Thank you for your kind words about our hotel and the quality of your room. We appreciate your feedback regarding the reception staff's demeanor and will address this with our team to enhance the guest experience. Best regards, Sohni A. Novotel London Brentford

Customer review rating 4.5/5

Siti B. A. K. Friends - Confirmed reviews ALL

Dear Siti B. A. K., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our location convenient and our staff to be exceptional. We look forward to welcoming you back on your next visit to London. Best regards, S kaur Novotel London Brentford

Customer review rating 4.5/5

Priyashanthi H. P. A. Business - Confirmed reviews ALL

Dear Priyashanthi H. P. A., Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that our facilities, particularly the wheelchair accessibility, contributed to your comfort during this important time. Our team takes great pride in providing friendly and helpful service, and it is rewarding to know that it made your experience enjoyable. We look forward to welcoming you back in the future. Best regards, S kaur Novotel London Brentford

Customer review rating 5.0/5

Derek O. Couples - Confirmed reviews ALL

Dear Derek O., Thank you for your positive feedback regarding our staff and facilities. We are pleased to hear that you enjoyed our convenient location and found our team to be helpful. Your kind words are appreciated, and we hope to welcome you back in the future. Best regards, M Abbas Novotel London Brentford

Dear Stephen M., Thank you for your kind words regarding our location and the service provided by our receptionist. We are delighted to be your preferred hotel in the area and look forward to welcoming you back for another enjoyable stay. Best regards, Sohni A. Novotel London Brentford

Customer review rating 4.0/5

Aaron H. Business - Confirmed reviews ALL

7th floor rooms are perfect. Reception staff struggled to smile though

Dear Aaron H., Thank you for your kind words about our hotel and the quality of your room. We appreciate your feedback regarding the reception staff's demeanor and will address this with our team to enhance the guest experience. Best regards, Sohni A. Novotel London Brentford

Customer review rating 4.5/5

Siti B. A. K. Friends - Confirmed reviews ALL

Always a nice place to stay, and well located. Staffs are amazing as always. I will surely go back for more stay whenever I’m in London.

Dear Siti B. A. K., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our location convenient and our staff to be exceptional. We look forward to welcoming you back on your next visit to London. Best regards, S kaur Novotel London Brentford

Customer review rating 4.5/5

Priyashanthi H. P. A. Business - Confirmed reviews ALL

We stayed at the hotel after my colleague was discharged from the hospital. The room and facilities were just what we needed, especially the wheelchair accessibility, which made our stay much easier and more comfortable. The staff were also very friendly and helpful. Overall, we had a very comfortable and pleasant stay

Dear Priyashanthi H. P. A., Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that our facilities, particularly the wheelchair accessibility, contributed to your comfort during this important time. Our team takes great pride in providing friendly and helpful service, and it is rewarding to know that it made your experience enjoyable. We look forward to welcoming you back in the future. Best regards, S kaur Novotel London Brentford

Customer review rating 5.0/5

Derek O. Couples - Confirmed reviews ALL

Happy staff good facilities

Dear Derek O., Thank you for your positive feedback regarding our staff and facilities. We are pleased to hear that you enjoyed our convenient location and found our team to be helpful. Your kind words are appreciated, and we hope to welcome you back in the future. Best regards, M Abbas Novotel London Brentford

Customer review rating 3.0/5

Hussein A. B. Friends - Confirmed reviews ALL

Overall, our stay was decent, but the air conditioning in the room was a major letdown. The AC simply did not cool effectively, and there was no way for us to properly adjust or control the settings to a comfortable temperature. Having reliable, adjustable climate control is essential for a good night's rest, so this noticeably impacted our comfort during the stay. Management needs to address this issue and give guests proper control over room ventilation.

Dear Hussein A. B., Thank you for your feedback regarding your recent stay with us. I apologize for the discomfort you experienced due to the air conditioning. We understand that a pleasant room temperature is crucial for our guests' comfort. Your comments regarding the control settings will be noted and reviewed as we continually strive to enhance our guest experience. We appreciate your insights and hope to provide a more comfortable stay in the future. Best regards, M Abbas Novotel London Brentford

Customer review rating 5.0/5

Tom W. Couples - Confirmed reviews ALL

Restful night's stopover, comfy bed, tidy room and a very relaxing swim and sauna in the morning before checkout

Dear Tom W., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed our location, comfortable accommodations, and relaxing amenities. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Shivang N Novotel London Brentford

Customer review rating 5.0/5

Richard W. Families - Confirmed reviews ALL

Comfortable room, modern bathroom. Excellent facilities with the pool & gym. Restaurant served good food on an evening and a nice breakfast

Dear Richard, Thank you for your kind words regarding our facilities, comfortable accommodations, and dining experiences. We are delighted to hear that you enjoyed your stay and found everything to your satisfaction. It is our aim to provide excellent service to all our guests. Goodbye and best regards, Shivang N Novotel London Brentford

Customer review rating 5.0/5

Milly W. Business - Confirmed reviews ALL

As always the team were extremely friendly and attentive. I also left a very sentimental necklace behind and they helped me to arrange to have it returned. It has since been safely reunited with me! Thank you so much

Dear Milly W., Thank you for your kind words regarding our team and the food. We are pleased to hear that your necklace was safely returned to you, and we appreciate your recognition of our staff's attentiveness. Best regards, M Abbas Novotel London Brentford

Customer review rating 5.0/5

Andrew D. Business - Confirmed reviews ALL

I've always stayed here when in the area for work, Hotel is clean, comfortable and the staff are always extremely helpful and pleasant. If I have ever have call to stay in this area for non-work related reasons I wouldn't hesitate to stay here then too.

Dear Andrew, Thank you for your kind words regarding your recent stay at Novotel London Brentford. We are delighted to hear that you found our hotel clean and comfortable, and that our staff provided you with excellent service. We look forward to welcoming you back on your next visit. Best regards, Novotel London Brentford

Customer review rating 5.0/5

Kevin B. Couples - Confirmed reviews ALL

Really nice. Staff very helpful. Food good

Dear Kevin B., Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay and found our staff helpful, as well as our food satisfactory. Your kind words are greatly appreciated, and we look forward to welcoming you back in the future. Best regards, S kaur Novotel London Brentford

Customer review rating 4.0/5

Tim E. Families - Confirmed reviews ALL

Overall a really good hotel.

Dear Tim E., Thank you for your positive feedback about your stay at our hotel. We are pleased to hear that you had a good experience and look forward to welcoming you back in the future. Best regards, S kaur Novotel London Brentford

Customer review rating 5.0/5

Magnus M. Business - Confirmed reviews ALL

Nice area, nice staff.

Dear Magnus M., Thank you for your kind feedback regarding our location and staff. It is always gratifying to hear that our guests appreciate our efforts to provide a pleasant experience. We hope to welcome you back to Novotel London Brentford in the future. Best regards, Shivang N Novotel London Brentford

Customer review rating 5.0/5

Louise W. Couples - Confirmed reviews ALL

Great service, extra touches for diamond wedding anniversary

Dear Louise W., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed the service and appreciated the special touches for your diamond wedding anniversary. It was our pleasure to celebrate this milestone with you. Best regards, Shivang N Novotel London Brentford

Customer review rating 4.5/5

Stephen S. Families - Confirmed reviews ALL

Pool was lovely, restaurant was good. Great location, with parking available would highly recommend. Room was spacious and beds were very comfortable.

Dear Stephen S., Thank you for your kind feedback. We are delighted to hear that you enjoyed our facilities, including the pool and restaurant, and appreciated our spacious rooms and comfortable beds. Your recommendation means a great deal to us. Best regards, Shivang N Novotel London Brentford

Customer review rating 5.0/5

David C. Couples - Confirmed reviews ALL

Overall very good

Dear David c., Thank you for your kind words about our staff and the apartment. We are pleased to know that you had a very good experience during your stay. Your feedback is invaluable to us, and we hope to welcome you back soon. Best regards, M Abbas Novotel London Brentford

Customer review rating 5.0/5

Campbell F. Business - Confirmed reviews ALL

Warm welcome, room upgraded thanks to ACCOR All membership (unexpected treat). Quiet, comfortable night’s rest in a very well presented room. Just wish I’d had longer to linger over breakfast …

Dear Campbell F., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed your upgraded room and found your experience comfortable and welcoming. We look forward to welcoming you back for a longer breakfast experience in the future. Best regards, S kaur Novotel London Brentford

Customer review rating 5.0/5

Damien S. Business - Confirmed reviews ALL

I really enjoyed my stay at the hotel , the staff were very friendly and helpful especially Amy on reception who helped me with my phone left in Taxi . The food was perfect , it suited me on a business trip as didn't move from hotel in the evening

Dear Damien S., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that our staff, particularly Amy, made a positive impression and assisted you effectively. It is also wonderful to know that our dining options suited your needs during your business trip. Your feedback is greatly appreciated, and we hope to welcome you back in the future for another enjoyable stay. Best regards, S kaur Novotel London Brentford

Customer review rating 4.5/5

Chris C. Business - Confirmed reviews ALL

An overnight stay for business

Dear Chris C., Thank you for your kind feedback. We are delighted to hear that you enjoyed your stay, including our food, service, and the cleanliness of our rooms. We appreciate your positive remarks and look forward to welcoming you back for your next business trip. Best regards, S kaur Novotel London Brentford

Customer review rating 5.0/5

Raymond M. Business - Confirmed reviews ALL

Lovely accommodation and great customer service, all staff were friendly and very helpful.

Dear Raymond M., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our accommodations and received excellent service from our team. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, S kaur Novotel London Brentford

Other web-users rate our hotel

  • 626 reviews 8/10 Location
  • 1,337 reviews 7.5/10 Room
  • 1,310 reviews 8.1/10 Service
  • 21 reviews 4.7/10 WiFi
  • 675 reviews 8.2/10 Cleanliness
  • 466 reviews 8.4/10 Breakfast
  • 384 reviews 7.9/10 Pool
  • 10 reviews 6.2/10 Beach

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