Customer review rating 4.5/5 10,624 reviews
ALLSAFE approved hotel
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An ALLSAFE Clifton Environmental certified hotel
Indoor heated pool, sauna and fitness centre
Meeting rooms with top-quality facilities
Easy access to central London by rail or tube
20-minute drive from Heathrow Airport
Check-in from 14h00
Check out up to 12h00
Paying
Great West Road
TW80GP
brentford
united kingdom
Check-in from 14h00
Check out up to 12h00
TFL : 65,H91,235
LONDON CITY AIRPORT At 27.36km / 17 miles
LONDON HEATHROW At 12km / 8 miles
BRENTFORD At 1.61km / 1 miles
GPS :51.491003, -0.302124
Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.
Number of meeting rooms: 7
Maximum size: 112 m²
Maximum capacity: 60 people
Maximum banquet capacity: 64 people
Great Hotel Amazing Support
Peter L. Solo - 13/01/2021 Confirmed reviews ALL
I was one of many people evacuated from their home in Brentford in October due to fire and structural issues meaning we had to leave immediatley and was booked into the hotel. From the moment that I arrived at the hotel and the staff has been amazing in understanding our situation and doing everything they could to help us. Even during this challenge of a Pandemic. Unfortunately, I had to self isolate twice during my stay at the hotel which was from October till January, and Alex at the hotel was amazing in supporting this and gave me some things to keep me occupied why locked away in my room for 10 days at a time. Alex and his team (especially a receptionist from the north sorry can not remember her name) went above and beyond, this also goes for the amazing waitress that brought me my breakfast every day with a smile. If you ever need a hotel that is home from home then this is the one. Amazing work guys you all deserve 10/10 I have to finally say that as this all happened during the pandemic and the second lockdown the hotel is completely COVID secure and the housekeeping team was amazing at keeping the hotel clean and safe at all times.
Anonymous Business - 12/01/2021 Confirmed reviews ALL
It was good to see your COVID policies put into place however I did think it would have been useful to have hand santister or soap inthe hotel room
Good stay
Jackie B. Solo - 17/12/2020 Confirmed reviews ALL
It was okay. Internet wasn’t working properly so had to use my 4G for work and also couldn’t reach team via WhatsApp to request food menu. Ended up ordering from Uber but I have mentioned this to the manager onsite that day.
Well Located ...
Mary F. Couples - 12/12/2020 Confirmed reviews ALL
Lovely hotel and well located for football. All social distancing, sanitising etc was very well observed while still maintaining a friendly atmosphere.
As good as it always is at Novotel Brentford
Dave M. Business - 15/11/2020 Confirmed reviews ALL
Even in these uncertain times you are still guaranteed a warm welcome at this hotel.
Our most recent 20 reviews
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