Novotel London Brentford 4 stars

Customer review rating (ALL Rating) 4.3/5 1,237 reviews

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Novotel London Brentford - Image 1
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Great West Road, TW80GP BRENTFORD, United Kingdom

Description

Hotel extras

  • Green Key Certified hotel

  • Indoor heated pool, Saunarium and fitness center

  • 7 meeting rooms with top-quality facilities to cater for up to 64 guests.

  • Easy access to central London by rail/tube & 15 minutes from Brentford Gtech Community Stadium

  • 4 EV charging stations

Our accommodation(s)

Hotel location

Novotel London Brentford

Great West Road
TW80GP BRENTFORD
United Kingdom

GPS:51.491003, -0.302124

Telephone
Fax +44 20 3693 1810

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR & RESTAURANT

Our menu is inspired by flavours from around the world, with a choice of hand-picked regional dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,237 reviews

TripAdvisor Rating  4.3/5  1,473 reviews

Certificate of excellence 2025

Great hotel with nice rooms and friendly staff

TripAdvisor rating 5.0/5

TheB-EsUK TripAdvisor review

Couldn’t fault this hotel at all. The room was spacious. The bed was comfortable. It was extremely quiet and well furnished in a minimalist way. The hotel is relatively new so the fixtures and fittings were nice. The room was clean and the water in the fridge was a nice touch. However the highlight were the staff who were always cheerful friendly and welcoming. Amy on the front desk was amazing and made our stay! The hotel is within walking distance of Brentford train station and easy access to the M4. For the money it was excellent. In fact we liked it so much we will come back.

Amazing staff. Great Customer Service.

TripAdvisor rating 5.0/5

Deepshika A TripAdvisor review

We really enjoyed our stay. Great staff, very kind and helpful. A special mention goes to Lobin at the restaurant – his warm hospitality and attentive service made every meal even more enjoyable. Thank you for making our experience extra special. Highly recommended! Great Customer Service. Felt at home. Will definitely come again. Food was and drinks were great.

Customer review rating 3.0/5

S. S. Business - Confirmed reviews ALL

It’s still good. Just becoming rough round the edges. The beds are becoming lumpy. Pillows are collapsed. Air con doesn’t work as well. Coffee is awful. But the staff are all lovely and the hard wearing areas are still good.

Customer review rating 5.0/5

Christopher S. Business - Confirmed reviews ALL

Late arrival check in took less than 5min stay at Novotel on every trip to London for work and can’t fault it nice to see the same friendly faces in around the bar and restaurant

Excellent from check-in to departure

TripAdvisor rating 5.0/5

E N Friends getaway - TripAdvisor review

We arrived early and wanted to drop our bags but the professional and friendly Receptionist gave us our rooms straight away. Lovely rooms, very clean and spacious. Complimentary water, tea and coffee with a little fridge for milk. We used the restaurant for drinks, a snack/nibbles and a meal. Highly recommend. Great area, 2 miles or a 25 minutes safe and pleasant walk. A local food market and cafe for lunch/breakfast 1 minutes walk. Heathrow Terminal 3 is a 20 minutes taxi. Overall we were delighted, found it to be great value and will definitely return.

Dear EN, Thank you for your Excellent review following your recent stay with us. The hotel being within a 20 minutes drive from Heathrow airport and 15 minutes from Hammersmith, makes it an ideal location to stopover during travels. It was also good to read how pleasant the walk in the area was, especially during the Spring and Summer. I personally try to walk to Gunnersbury Park during my lunch breaks as often as my diary allows. Thank you once again for your amazing review and looking forward to welcoming you back in the very near future. Kind regards, Terence

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Other web-users rate our hotel

  • 577 reviews 8/10 Location
  • 1,127 reviews 7.5/10 Room
  • 1,190 reviews 8.2/10 Service
  • 22 reviews 6.7/10 WiFi
  • 585 reviews 8.5/10 Cleanliness
  • 400 reviews 8.1/10 Breakfast
  • 317 reviews 8/10 Pool
  • 6 reviews 5.7/10 Beach

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.