Novotel Reading Centre Hotel 4 stars

Name: Novotel Reading Centre
Address: READING, RG1 1DP, UNITED KINGDOM
Telephone: (+44)118/9522600
Rating: 4.3

Customer review rating 4.3/5 5,816 reviews

ALLSAFE approved hotel

See on a map

+ 20 Services

Best price guarantee

How it works?

When making a booking at this hotel:

I earn Status & Rewards points
I can use my Rewards points
I benefit from advantages
I can take advantage of the Members' rate

Novotel Reading Centre Hotel

Hotel that makes every moment matter

Perfectly suited to family or business stays, Novotel Reading Centre sits in the heart of the town. Many of Reading's best restaurants, bars, and shops are just a stone's throw from the hotel. There's no shortage of things to do in the area, with easy access to Windsor and Oxford, and family attractions like Legoland nearby. From our central location you can enjoy proximity to local transport links including Reading train station, a two-minute walk away. Thames Valley Park is also just a shuttle bus away.

Guests can choose from Standard and Executive rooms, all boasting airy, contemporary designs and warmth. Our family rooms can accommodate two adults and two children comfortably. The Leisure Centre is closed from 5th November until 2nd December 2020. The Gourmet Bar and Restaurant serves tempting food and drinks from an internationally-inspired menu - the perfect place to unwind after a busy day. Hosting a meeting, conference, or event? Our ten versatile meeting rooms can accommodate up to 110 guests.

Hotel extras

Central location close to primary transport links
Reading train station is only a two minute walk away, London Heathrow Airport is 40 km away
Breakfast available daily, Grab&Go on Weekdays, Full English on Weekends
Eight versatile meeting rooms for up to 110 guests
Leisure facilities including gym, pool, and kids' play area

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Private indoor parking (Paying)
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Reduced mobility facilities
- Accessible bathroom
Pets allowedPaying
100% non-smoking hotel
Languages spoken at the hotel
- English
- Spanish
- French
- Italian
- Japanese
- Polish
- Portuguese
Reception open 24 hours a day
Electric car recharging units
Laundry
- Dry cleaning / Ironing
- Shoe shine machine

Indoor heated pool
Fitness centre
Well-being
- Hammam
- Sauna

BreakfastPaying
1 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24hrs
- Opening hours : Week-end 24hrs

10 meeting room(s)
Self service business centre
Copy/print service available

Hotel location

Novotel Reading Centre

25b Friar Street
(For car parking use RG1 1NR)
RG1 1DP
reading
united kingdom

Tel: +441189522600

Fax: (+44)118/9522610

Contact email :

Check-in from 14h00

Check out up to 12h00

READING BUSSES : Reading Station

By plane
Heathrow Int Apt At 40km / 24.86 miles
By plane
London Gatwick At 88km / 54.69 miles
By plane
London Luton At 96.5km / 59.97 miles
By train
Reading Station At 0.8km / 0.5 miles

GPS :51.456745, -0.972343

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard room, ideal for family - 1 Queen bed & a sofa bed

Max. number of persons: 4
Area: From 24 m² / 258 sq ft
Views: City View *

* Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Direct dial telephone

Standard room - 2 single beds

Max. number of persons: 2
Area: From 24 m² / 258 sq ft
Views: City View *

* Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Direct dial telephone

Executive Room with Queen Size bed

Max. number of persons: 4
Area: From 25 m² / 269 sq ft
Views: City View *

* Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Direct dial telephone

Rooms

Our restaurants and bars

Gourmet Bar

Type of cuisine: International

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Lunch

11:00 - 22:00

Mon
Tue
Wed
Thurs
Fri
~~Sat~~
~~Sun~~

Dinner

11:00 - 22:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

BAR

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 10
Maximum size: 106 m²
Maximum capacity: 110 people
Maximum banquet capacity: 90 people

Find out more

Great customer service and hotel experience

Ashana G. Business - 21/11/2020 Confirmed reviews ALL

The hotel was very supportive of my needs as a NHS worker commuting a great distance to work in the hospital during the pandemic. The customer service experience was great, the staff were welcoming and took care of everything Lorena liaised with me and was helpful in organising my stay and making bookings as stress free as possible The rooms I stayed in were up to standard and presented in line with covid guidance.

Dear Ms Ashana, Thank you very much for leaving your positive feedback. I am ecstatic that you enjoyed your stay with us. One of our priorities is to keep a safe environment and a happy atmosphere and I am glad that we hit the marks! I will pass your comment to the staff as I know that like me they will be happy to know that our efforts are appreciated and remembered, and thank you for mentioning my name! I look forward to seeing you soon. Lorena Montana I Guest Relations I Novotel Reading Centre I Reading RG11DP Tel:44 (0… 2600 | Email: H5… I www.accorhotels.com I www.facebook.com/Novotelhotels

Well located & staff very proactive given circumstances of Covid

Tom M. Business - 19/11/2020 Confirmed reviews ALL

Very Good & very helpful

Dear Mr M., Thank you for taking the time to leave your positive feedback. I am delighted that you enjoyed your stay with us. I will pass your comments to the staff as I know that like me they will be ecstatic to learn that our efforts are appreciated and remembered! I hope to see you in the near future again. Lorena Montana I Guest Relations I Novotel Reading Centre I Reading RG11DP Tel:44 (0… 2600 | Email: H5… I www.accorhotels.com I www.facebook.com/Novotelhotels

Good stay

Sharna L. Couples - 07/11/2020 Confirmed reviews ALL

Had a relaxing 1 night stay. Felt Covid safe ,there were clear one way systems in place. Breakfast nice.

Dear Ms l., thank you for taking the time to leave your feedback. I am happy you felt Covid safe during your stay and that you enjoyed your stay here with us. I will pass your message to the food and beverage staff regarding the breakfast that you enjoyed and about your thought for the drinks prices. I hope to see you in the near future. Lorena Montana I Guest Relations I Novotel Reading Centre I Reading RG11DP Tel:44 (0… 2600 | Email: H5… I www.accorhotels.com I www.facebook.com/Novotelhotels

Useful “home office” stay

Anonymous Business - 02/11/2020 Confirmed reviews ALL

Used a room for the day as an alternative to working from home.

Dear Mr Oades, Thank you for taking the time to leave a quick comment. I am happy you had a useful stay as an alternative from working from home. I hope to see you in the near future again. Lorena Montana I Guest Relations I Novotel Reading Centre I Reading RG11DP Tel:44 (0… 2600 | Email: H5… I www.accorhotels.com I www.facebook.com/Novotelhotels

Disappointing in comparison to our usual stay

Peter J. L. Couples - 02/11/2020 Confirmed reviews ALL

We were kept waiting for quite a while during our booking-in procedure, there were three clients in the queue in front of us and only one receptionist. A second receptionist appeared just as we moved to the desk, so we had the ridiculous situation of having one receptionist for queue of 5 clients and two receptionists when we were the only clients left waiting to check in! We had booked an executive room - we were given 1315, the room looked jaded with stains on the carpet and had 2 screws sticking out of the wall, where, presumably, a picture was supposed to be. The room was very noisy as it backs on to the lift shaft - we had noise all night up until around 3.00am as the lifts were in constant use! The provision of tea/coffee etc was poor - we only had 2 small cartons of milk (I texted for more as the instruction sheet provided by reception advised) and nobody even bothered to reply to the text. We had only been given two paper cups so we had to reuse these from the night before for our morning cuppa - bit nasty that!! I would state for the record that our Chicken Caesar salads were excellent as always and the staff in the bar/restaurant were very nice. But ...... you really must do better to keep our custom, very, very disappointed overall!!

Dear Mr L., I am sorry you didn't have a good experience during your stay. We always try to give a quick and efficient check in for our guests and I am sorry we missed our standard during your check in. Please also accept my apologies regarding the noise from the lift and that the standard of the room allocated to you did not meet your expectations on this occasion. Please note we are always happy to provide additional amenities upon request. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Lorena Montana I Guest Relations I Novotel Reading Centre I Reading RG11DP Tel:44 (0… 2600 | Email: H5… I www.accorhotels.com I www.facebook.com/Novotelhotels

Excellent staff, great stay, well located

Dinesh Solo - 02/11/2020 Confirmed reviews ALL

The staff are what makes this hotel special especially in these challenging times.

Dear Mr P., thank you a lot for taking the time to leave us your positive comment. I am very happy you had a good stay with us and I agree with you that staff is excellent! I will share your comment with the rest of the team. I hope to see you again in the near future. Lorena Montana I Guest Relations I Novotel Reading Centre I Reading RG11DP Tel:44 (0… 2600 | Email: H5… I www.accorhotels.com I www.facebook.com/Novotelhotels

Great stay, great location, family ready rooms.

Piotr Families - 01/11/2020 Confirmed reviews ALL

Very nice and modern hotel with great location. Spacious rooms. Good soundproofing. Nice pool/gym facilities. Good sanitary facilities considering Covid situation. Nice and warm breakfast.

Dear Mr B., thank you for taking the time to share your positive experience. I am truly happy you had a beautiful stay and that you liked the hotel and the location. One of our priority during this hard time of Covid is to keep a safe environment and I am glad we hit the marks. Also I will pass your comment about breakfast to the food and beverage team! Thank you again for staying with and and I hope to see you in the near future. Lorena Montana I Guest Relations I Novotel Reading Centre I Reading RG11DP Tel:44 (0… 2600 | Email: H5… I www.accorhotels.com I www.facebook.com/Novotelhotels

Excellent

Edita Families - 31/10/2020 Confirmed reviews ALL

I have enjoyed my stay in the hotel, it is family friendly, children loved swimming pool, staff is friendly.

Dear Ms B., Thank you for taking the time to complete our online survey. I am happy to hear you and your family had a good time in the pool and you were satisfied with our staff service. We look forward to seeing you again soon. Gergo Jahhni I Guest Relations I Novotel Reading Centre I Reading RG11DP Tel:44 (0… 2600 | Email: H5… I www.accorhotels.com I www.facebook.com/Novotelhotels

Central location with parking at a reasonable price

Karen A. Families - 31/10/2020 Confirmed reviews ALL

Efficient and friendly booking process, clean and well maintained rooms, good breakfast, great location and parking available too. Perfect for my needs. I will return.

Dear Ms A., Thank you for sharing your feedback with us. We really appreciate your nice comments and we hope to see you soon. Gergo Jahni I Guest Relations I Novotel Reading Centre I Reading RG11DP Tel:44 (0… 2600 | Email: H5… I www.accorhotels.com I www.facebook.com/Novotelhotels

Great overnight stay

Jane B. Couples - 31/10/2020 Confirmed reviews ALL

Great hotel ideally located in the centre of Reading. Staff very welcoming and all Covid safety measures in place so felt very safe.

Dear Ms B., Thank you for sharing your feedback with us. We really appreciate your nice comments regarding our safety measures and staff service. I hope we can welcome you again in the near future. Gergo Jahni I Guest Relations I Novotel Reading Centre I Reading RG11DP Tel:44 (0… 2600 | Email: H5… I www.accorhotels.com I www.facebook.com/Novotelhotels

Fun family time

One M. T. W. U. T. C. P. A. T. W. N. I. N. T. T. R. O. L. I. W. P. G. A. P. T. E. H. W. A. T. .. C. S. Families - 29/10/2020 Confirmed reviews ALL

There was a good blend of help when needed and bring left to just enjoy the space. The room was clean and spacious.

Visiting friends

lastday2020 29/10/2020 TripAdvisor review

I’d booked the Ibis so was pleasantly surprised to be transferred to the Novotel. The initial greeting was warm but then it transpired my booking and payment for breakfast couldn’t be found. After some delay and computer checking it was eventually found and the front desk team were apologetic. The hotel is ok, it’s clean and tidy and has a bit of extra comfort over the Ibis. The atmosphere was a bit quiet. But at breakfast the confusion over the breakfast booking sadly continued, it couldn’t be found and I was told I’d need to ‘take it up with reception’ myself. I asked if they wouldn’t mind checking for me as I’d already gone through this the day before but that was met with apathy and she made the point it was her last day and doesn’t really care. With all that in mind id describe it as a very mediocre experience in a half empty soulless disorganised hotel in the midst of a pandemic, and I’m in no rush to go back.

Dear Guest, Thank you for your feedback received following your recent stay at Novotel. I would like to apologize for the shortfalls in the standard of service you received on this occasion. I regret that you didn't have our usual standard of smooth check in since information were missing from your reservation. I am sorry that the confusion about your booking continued during the breakfast although we have to accept that mistakes do happen, it is equally important that I state how sorry I am for the inconvenience experienced. I would like to let you know that since then we have improved: we have all the reservations from Ibis already moved to our system and double checked before guests arrive. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards,

Lovely stay

Lauren Couples - 26/10/2020 Confirmed reviews ALL

Very welcoming, lovely room, all the basics, our tv didnt work but the staff immediately got someone to come and fix it, so overall perfect.

Jade S. L. Couples - 25/10/2020 Confirmed reviews ALL

Very good

Well located and a good stay

Jason Couples - 24/10/2020 Confirmed reviews ALL

All staff very friendly

Dear Mr L., Thank you for taking the time to complete our online survey. We really appreciate your kind words about our staff and we look forward to seeing you again soon. Gergo Jahni I Guest Relations I Novotel Reading Centre I Reading RG11DP Tel:44 (0… 2600 | Email: H5… I www.accorhotels.com I www.facebook.com/Novotelhotels

A good room in town center

heartqissa 22/10/2020 TripAdvisor review

A very professional approach from the staff regarding everything we needed. We had room service cocktails and we got the swimming pool as extra (we had been upgraded from our Ibis stay next door to this room). The room itself was big and modern with a large tv and a modern bathroom. The only complaint about the room was the cigarrette smoke present in the room (or coming from the aircon) which for a non smoker it can't be missed (hence why the sleep quality rating is lower rated by me).

Dear Heartqissa, I would like to thank you for taking the time to write about your experience with us. I am happy that you had a great feeling about the approach with the staff and I will certainly pass on your comments to the rest of the team. Regarding the smell coming from the aircon I can assured that this is not a true reflection of the standards upon which Novotel prides itself and I am sorry that we have missed out our usual high quality on this occasion. Looking forward to your next visit with us! Best regards,

Luke F. Couples - 17/10/2020 Confirmed reviews ALL

Hotel was perfectly located and the staff were amazing and extremely helpful.

Dear Mr F., Thank you for taking the time to share your feedback with us. We really appreciate your nice comments, especially regarding our staff members. I hope we will see you again in the near future. Gergo Jahni I Guest Relations I Novotel Reading Centre I Reading RG11DP Tel:44 (0… 2600 | Email: H5… I www.accorhotels.com I www.facebook.com/Novotelhotels

Great town centre location

Bethany Families - 17/10/2020 Confirmed reviews ALL

Staff were very friendly & helpful.

Dear Ms M., Thank you for taking the time to complete our online survey. We are happy to hear you had an enjoyable stay and you found our staff to be friendly and helpful. I hope we will have the chance to welcome you again in the near future. Gergo Jahni Rooms Division Manager Novotel Reading Centre Tel:44 (0… 2600 | Email: H5… I www.accorhotels.com I www.facebook.com/Novotelhotels

Anonymous Couples - 17/10/2020 Confirmed reviews ALL

Great day. Reception team great. Glean bed, the shower door didn't lock well so I'm afraid the bathmat was way too wet

Dear Ms A., Thank you for taking the time to complete our online survey. We really appreciate your nice comments, especially about our reception staff. I hope we will have the chance to welcome you again in the near future. Gergo Jahni I Guest Relations I Novotel Reading Centre I Reading RG11DP Tel:44 (0… 2600 | Email: H5… I www.accorhotels.com I www.facebook.com/Novotelhotels

lovely hotel, great staff and location

Nameless1988 14/10/2020 TripAdvisor review

Had two nights here and had a great stay. The pool and gym are open early and close late and the rooms are a great size the staff were lovely and helpful, and we enjoyed a meal in the bar once. It was 10 x better than your average hotel

Dear Nameless, Thank you for writing a review about your recent stay at Novotel Reading Centre. We really appreciate your nice comments and we hope to see you again in the near future. Best regards, Gergo Jahni Rooms Division Manager Novotel Reading Centre

Our most recent 20 reviews

In partnership with TripAdvisor