Novotel Reading Centre 4 stars

Customer review rating (ALL Rating) 4.2/5 1,037 reviews

Novotel Reading Centre - Image 1
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Description

Hotel extras

  • Central location close to primary transport links

  • Reading train station is only a two minute walk away, London Heathrow Airport is 40 km away

  • Breakfast available daily: Full English assisted buffet service

  • 10 flexible meeting rooms for up to 110 delegates, ideal for meetings and conferences.

  • Leisure facilities including gym, pool, sauna, steam room.

Our accommodation(s)

Book this hotel
Room 1

Enjoy modern decor and ergonomic comfort: 2 single beds, en-suite bath with separate shower, large flexible work area, 32" LCD TV and free Internet access, hairdryer, iron, laptop safe and tea and coffee facilities.

Max. number of persons
2
Area
From 24 m² / 258 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Music TV channels

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk
  • 2 pers. max
  • 24 m² / 258 sq ft
  • Bedding 2 x Single bed(s)

An experience combining relaxation and focus. All our Standard room features plus a Nespresso coffee machine, Bose Ipod docking station, extra bathroom amenities, bathrobe and slippers, complimentary internet access, local calls and water.

Max. number of persons
4
Area
From 25 m² / 269 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Music TV channels

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk

Hotel location

Novotel Reading Centre

25b Friar Street
RG1 1DP READING
United Kingdom

GPS:51.456745, -0.972343

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 179 rooms
  • 10 rooms for people with reduced mobility
  • 155 family rooms
  • 27 connecting rooms
  • 179 non-smoking rooms
  • 13 floors

Languages spoken at the hotel

  • English
  • Spanish
  • Italian
  • Polish
  • Portuguese

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Desk equipment available

  • Shoe shine machine

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

10 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff

Well-being

For Guests & Non Residents

  • Covered
  • On site

For Guests & Non Residents

  • On site
  • Sauna room

Sports and leisure

Bodybuilding equipment/Gym

  • On site

Gym

  • On site
  • On site
  • Indoor parking
  • Private
  • No parking space
  • Parking opened 24/7
  • Parking pricing: 24.85 € 21 GBP

Services & equipment

  • Intercom

Security

  • Well-lit parking

GOURMET BAR

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Bar Type
BAR
Capacity
18
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access

Payment

  • Credit card
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Maestro
  • Visa

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks

Bar Recreation facilites

  • Board games

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Because great days start with a good breakfast. You can now enjoy our full hot English Breakfast & Continental Breakfast in our restaurant which is operating 7 days per week. Mon-Fri from 06:30am to 10am , Sat-Sun from 07am to 11am.

On Site / Indoor / Heated Pool

On Site / Strength Equipment / Weight Machine / Free Weights / Treadmill

Sauna and Steam Room

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,037 reviews

Customer review rating 5.0/5

Giulia P. Business - Confirmed reviews ALL

Dear Valued Guest, Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay and appreciated the cleanliness of your room and the quality of our food. We acknowledge your mention of the sound system in the meeting room and will certainly take it into consideration for future improvements. Kind Regards, Toni Tolentino Multi Site Front Office Manager Novotel & Ibis Reading Centre

Customer review rating 4.0/5

Tony F. Couples - Confirmed reviews ALL

Dear Valued Guest, Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed our location, comfort, and friendly staff. We appreciate your comments about the early check-in process and the car park situation, which will be taken into consideration for future improvements. Kind Regards, Toni Tolentino Multi Site Front Office Manager Novotel & Ibis Reading Centre

Customer review rating 5.0/5

Joanne N. Families - Confirmed reviews ALL

Dear Valued Guest, Thank you for your kind words regarding your recent stay. We are delighted to hear that our staff made a positive impression and that you enjoyed our location and breakfast offerings. Your feedback is greatly appreciated. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

Customer review rating 4.0/5

Baard F. Business - Confirmed reviews ALL

Dear Valued Guest, Thank you for your feedback. We are pleased to hear you enjoyed our location, breakfast, and the service from our staff. We appreciate your comments regarding the room layout and will take them into consideration for future improvements. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

Customer review rating 3.5/5

Adam S. Business - Confirmed reviews ALL

Dear Valued Guest, Thank you for your feedback regarding your recent stay. I am pleased to hear that you found the rooms improved. However, I regret that the breakfast experience did not meet your expectations, particularly with the juice options. We appreciate your insights and will take them into consideration as we continually work to enhance our offerings for all guests. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

Dear Valued Guest, Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay and appreciated the cleanliness of your room and the quality of our food. We acknowledge your mention of the sound system in the meeting room and will certainly take it into consideration for future improvements. Kind Regards, Toni Tolentino Multi Site Front Office Manager Novotel & Ibis Reading Centre

Customer review rating 4.0/5

Tony F. Couples - Confirmed reviews ALL

Convenient location, we went for early check-in but didn’t receive confirmation although it went ok. Car park is a bit difficult as we were blocked from leaving by a delivery for 20 minutes. Generally though a comfortable room and welcoming staff and dog friendly

Dear Valued Guest, Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed our location, comfort, and friendly staff. We appreciate your comments about the early check-in process and the car park situation, which will be taken into consideration for future improvements. Kind Regards, Toni Tolentino Multi Site Front Office Manager Novotel & Ibis Reading Centre

Customer review rating 5.0/5

Joanne N. Families - Confirmed reviews ALL

All of the staff were fantastic. Excellent location and good breakfast.

Dear Valued Guest, Thank you for your kind words regarding your recent stay. We are delighted to hear that our staff made a positive impression and that you enjoyed our location and breakfast offerings. Your feedback is greatly appreciated. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

Customer review rating 4.0/5

Baard F. Business - Confirmed reviews ALL

Strange room layout. Good location. Good breakfast. Very friendly staff. Clean and well maintained

Dear Valued Guest, Thank you for your feedback. We are pleased to hear you enjoyed our location, breakfast, and the service from our staff. We appreciate your comments regarding the room layout and will take them into consideration for future improvements. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

Customer review rating 3.5/5

Adam S. Business - Confirmed reviews ALL

The Rooms are now fine (better than 2 years ago).. (I still hate the toilet separate from the bathroom). The real letdown for me is breakfast, mainly the Juice bar, the orange juice (I am not a coffee or Tea drinker) is literally disgusting and I have to to Sainsburys to buy my morning juice.

Dear Valued Guest, Thank you for your feedback regarding your recent stay. I am pleased to hear that you found the rooms improved. However, I regret that the breakfast experience did not meet your expectations, particularly with the juice options. We appreciate your insights and will take them into consideration as we continually work to enhance our offerings for all guests. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

Customer review rating 5.0/5

Itai M. Business - Confirmed reviews ALL

The front desk people where very helpful. I had ever changing needs as I was having other engagements in Birmingham. The front desk team was able to accomodate me.

Dear Valued Guest, Thank you for your positive feedback. We are delighted to hear that you found our location convenient and our front desk team helpful in accommodating your needs. Your satisfaction is important to us, and we appreciate your kind words. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

Customer review rating 3.5/5

L. L. Couples - Confirmed reviews ALL

Quiet bedroom with comfy bed. I didn’t like the toilet in a tiny room with no washbasin. The washbasin and shower is in the bathroom around the corner.

Dear Valued Guest, Thank you for your feedback regarding your recent stay. We appreciate your kind words about our location and staff. I understand your concerns about the bathroom layout, which some find less convenient. Your comments are valuable to us as we strive to enhance our guests' experiences. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

Customer review rating 5.0/5

Steinar M. Solo - Confirmed reviews ALL

Polite and helpful staff

Dear Valued Guest, Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you appreciated our location, room cleanliness, breakfast selection, and the service provided by our team. Your satisfaction is our priority, and we look forward to welcoming you back soon. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

Customer review rating 4.0/5

Stephen J. Solo - Confirmed reviews ALL

The room was good, in public spaces customers were allowed to have video conversations on speaker, which was not comfortable for other “guests”.

Dear Valued Guest, Thank you for your feedback regarding your recent stay. We appreciate your positive remarks about the room and location. However, I understand your concerns about the noise in public spaces. We strive to maintain a comfortable environment for all guests and will consider your input moving forward. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

Customer review rating 4.5/5

Nicholas R. Friends - Confirmed reviews ALL

Very friendly and helpful staff, easy check - in

Dear Valued Guest, Thank you for your positive feedback regarding our location and the helpfulness of our staff. We are pleased to hear that you had a smooth check-in experience. Your satisfaction is important to us, and we look forward to welcoming you back in the future. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

Customer review rating 4.5/5

Donna T. Families - Confirmed reviews ALL

We had a lovely stay at the Novotel Reading,it was my sisters 60th & the hotel put a card & fruit platter in our room which was lovely 😍 The breakfast was lovely to, loads of choice, and the swimming pool and sauna was an added bonus.The only disappointing thing was that the Hotel restaurant wasn't open on the weekend and we really wanted to eat in the hotel on the Saturday evening on my sisters Birthday, apparently they only open the restaurant in the week!

Dear Valued Guest, Thank you for sharing your feedback regarding your recent stay with us. We are delighted to learn that you and your sister enjoyed a lovely experience at our hotel, particularly the thoughtful gesture of a card and fruit platter to celebrate her milestone birthday, as well as the variety offered at breakfast and the amenities such as the swimming pool and sauna. We sincerely apologize for the inconvenience caused by the restaurant's weekend closure. While our dining options are limited on weekends, we appreciate your understanding regarding this policy. Your feedback is invaluable as we continually strive to enhance our guests' experiences. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

Customer review rating 1.0/5

Olivia C. Friends - Confirmed reviews ALL

I booked one standard room and one twin room. When I arrived I was told there was no twin rooms available, as a result I could either just have one of my prepaid rooms or take two standard rooms.

Dear Valued Guest, Thank you for your feedback regarding your recent stay with us. I sincerely apologize for the confusion surrounding your room reservation. We regret any inconvenience caused by the unavailability of the twin room. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

Customer review rating 4.0/5

James K. Couples - Confirmed reviews ALL

A typical stay in a contemporary setting. Everything clean and tidy just a bit characterless. Stayed in room 308, weird concept of seperate loo and very weird picture on the wall, bed was comfy. If you are looking for basic stay its ideal if you want something more romantic try elsewhere

Dear Valued Guest, Thank you for your feedback regarding your recent stay with us. We are pleased to hear that you found our location convenient and the accommodations to your satisfaction. We appreciate your insights about the room's layout and decor, as we strive to create a modern ambiance while ensuring comfort. Your comments are valuable to us as we continue to enhance our guest experience. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

Customer review rating 4.0/5

Laetitia L. Solo - Confirmed reviews ALL

Had a good night sleep as always but my experience was not as good as previously.

Dear Valued Guest, Thank you for your feedback regarding your recent stay. We are pleased to hear that you found the bed comfortable and enjoyed a good night's sleep. We appreciate your loyalty and will continue to strive for excellence in your future visits. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

Customer review rating 4.5/5

Robert M. Business - Confirmed reviews ALL

I intially had a problem with my room (at the Reading Novotel) but this was quickly sorted out by Judy and Marissa, who provided great customer service snd promptly addressed my concerns- many thanks to them!

Dear Valued Guest, Thank you for your kind words regarding our team members, Judy and Marissa. We are pleased to hear that they were able to resolve your room issue swiftly and provide you with excellent service. Your feedback is greatly appreciated. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

Customer review rating 5.0/5

Garry C. Couples - Confirmed reviews ALL

Wonderful stay here, very helpful and friendly receptionist who checked us in as well as the gentleman in the bar. Room was spotless, clean and very comfortable. Pricing was spot on. Parking was very useful too. We will be back again soon!

Dear Valued Guest, Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay and found our staff friendly and helpful. It is wonderful to know that you appreciated the cleanliness of your room and our pricing. We look forward to welcoming you back soon. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

Customer review rating 1.5/5

Carlos F. Business - Confirmed reviews ALL

The toilet was found not to flush properly after unpacking. Reported and needed to repack and change rooms. Maybe next time, a room class bump to acknowledge the inconvenience. Or even a drink voucher. Or even an apology. Second room: the air didn't cool the room, and I slept poorly because of the heat.

Dear Valued Guest, Thank you for sharing your feedback regarding your recent stay. I sincerely regret to learn about the issues you encountered with the toilet and air conditioning, as well as the lack of acknowledgment during your room change. It is our priority to provide a comfortable experience, and I appreciate your suggestions regarding compensation. While we strive to address concerns promptly, I understand that this experience was far from ideal. Your comments will be reviewed with our team to improve our service. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

Customer review rating 4.0/5

Angela C. Business - Confirmed reviews ALL

well located for needs, comfortable, great breakfast. room just a bit too hot.

Dear Valued Guest, Thank you for your positive feedback regarding our location, comfort, and breakfast offerings. We appreciate your observation about the room temperature and will take your comments into consideration for future improvements. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

Customer review rating 5.0/5

Helen S. Solo - Confirmed reviews ALL

Room ready Room clean & confortable Staff both days efficient, informative & approachable Pool good Everything good quality & clean Nice breakfast too!

Dear Valued Guest, Thank you for your positive feedback regarding your recent stay with us. It is gratifying to know that you found your room clean and comfortable, and that our staff provided efficient and informative service. We appreciate your comments about the pool and breakfast as well. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

Customer review rating 4.5/5

Leigh F. Solo - Confirmed reviews ALL

At just a short walk from Reading train station, this hotel is incredibly well placed. I had opted for an "Executive" room, which was incredibly spacious. The bed was very comfortable, there was a seperate loo and bathroom, and though I couldn't quite work out the air con, the window opened! The only "negatives" I would note were that there don't seem to be enough lifts for the number of floors (13) so there was some waiting around (I was on the 7th floor) to get up and down, and basic information services. Not everyone - myself included - wants to use a QR code to access information. It would have been appreciated if there were laminated cards etc. in the room to explain things like breakfast options / times, or just basic hotel facilities. That aside, all the staff were very friendly and helpful, and I look forwward to returning in the future.

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay at Novotel Reading Centre. We are pleased to hear that you found our location convenient and enjoyed the spaciousness and comfort of your Executive room. It is gratifying to know that our staff contributed positively to your experience. We acknowledge your concerns regarding the lift availability and the preference for traditional information resources. Your suggestions regarding laminated cards for essential information have been duly noted, as we strive to enhance our guest experience in the future. We appreciate your understanding as we work within the limitations of our facilities. We look forward to welcoming you back on your next visit and hope to provide an even more enjoyable experience. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

Other web-users rate our hotel

  • 892 reviews 8.6/10 Location
  • 1,187 reviews 6.8/10 Room
  • 968 reviews 8.4/10 Service
  • 10 reviews 7.9/10 WiFi
  • 514 reviews 7/10 Cleanliness
  • 436 reviews 8.3/10 Breakfast
  • 355 reviews 4.8/10 Amenities
  • 259 reviews 8.2/10 Pool

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