Novotel Reading Centre 4 stars

Customer review rating (ALL Rating) 4.2/5 879 reviews

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Description

Hotel extras

  • Central location close to primary transport links

  • Reading train station is only a two minute walk away, London Heathrow Airport is 40 km away

  • Breakfast available daily: Full English assisted buffet service

  • Eight versatile meeting rooms for up to 110 guests .

  • Leisure facilities including gym, pool, sauna, steam room.

Our accommodation(s)

Hotel location

Novotel Reading Centre

25b Friar Street
RG1 1DP READING
United Kingdom

GPS:51.456745, -0.972343

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  879 reviews

Customer review rating 4.5/5

Philip G. Couples - Confirmed reviews ALL

Comfortable, convenient and relaxing - good nights’ sleep.

Dear Valued Guest, Thank you for your kind feedback. We are pleased to hear that you found our location convenient and enjoyed a comfortable stay with a good night's sleep. Your satisfaction is important to us, and we look forward to welcoming you back. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

Customer review rating 5.0/5

Claire R. Families - Confirmed reviews ALL

It was fab. Staff were great. Room was lovely and breakfast was delicious!

Dear Valued Guest, Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our lovely hotel, the service provided by our staff, your room, and the breakfast offerings. Your feedback is greatly appreciated, and we hope to welcome you back soon. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

Customer review rating 1.5/5

Aikaterini N. Families - Confirmed reviews ALL

It took us four attempts via the phone centre to make the booking. Once the system didn’t work, then the agent didn’t understand what type of accommodation we were trying to book and then twice the line dropped. Then we arrived the staff was very friendly but the beds were very uncomfortable to sleep. All of us woke up in the middle of the night with back pains and we woke up in the morning without having rested at all. Also there was a constant noise from the flash in the bathroom. It was very weird to have the toilet separate from the sink where you had to walk across the room to wash hands after having used the toilet. Also, the little room where the toilet is didn’t even have a bin.

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay at Novotel Reading Centre. I sincerely apologize for the challenges you encountered during the booking process. We strive to ensure a seamless experience for our guests, and it is concerning to hear that this was not your experience. I am glad to note that you found our staff friendly; however, I regret to learn that the comfort of your bed did not meet your expectations. Your feedback regarding the noise from the bathroom fixture and the layout of the facilities is particularly valuable, as it helps us identify areas for improvement. We appreciate your comments about the toilet amenities and will consider this in our ongoing evaluations. Thank you once again for your insights. We hope to have the opportunity to welcome you back in the future for a more enjoyable experience. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

Customer review rating 4.0/5

Tracey T. Families - Confirmed reviews ALL

The room was a good size and the bed was comfortable.

Dear Valued Guest, Thank you for your kind words regarding the size and comfort of your room. We are delighted to hear that you found the bed comfortable and enjoyed a quiet stay. Your feedback is greatly appreciated. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

Customer review rating 5.0/5

Nigel P. Business - Confirmed reviews ALL

Thanking Marissa for being so helpful at checkin. Thanking another lady whose name I didn't collect at checkout, helpful in helping me find my solitaire engagement ring which I thought I lost, but later found this when I arrived home. Thanq all for a warm stay.

Dear Valued Guest, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our location convenient and that our team, especially Marissa, provided you with helpful service. It is wonderful to know that you were able to locate your engagement ring safely. We appreciate your feedback and hope to welcome you back soon for another enjoyable stay. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

Other web-users rate our hotel

  • 860 reviews 8.6/10 Location
  • 1,130 reviews 6.7/10 Room
  • 901 reviews 8.4/10 Service
  • 8 reviews 7.3/10 WiFi
  • 492 reviews 7.2/10 Cleanliness
  • 386 reviews 8.1/10 Breakfast
  • 370 reviews 4.2/10 Amenities
  • 244 reviews 7.5/10 Pool

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