Novotel Reading Centre 4 stars

Customer review rating (ALL Rating) 4.2/5 1,021 reviews

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Novotel Reading Centre - Image 1
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Novotel Reading Centre - Image 3
Novotel Reading Centre - Image 4
25b Friar Street, RG1 1DP READING, United Kingdom

Description

Hotel extras

  • Central location close to primary transport links

  • Reading train station is only a two minute walk away, London Heathrow Airport is 40 km away

  • Breakfast available daily: Full English assisted buffet service

  • 10 flexible meeting rooms for up to 110 delegates, ideal for meetings and conferences.

  • Leisure facilities including gym, pool, sauna, steam room.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard room - 2 single beds

Photo out of - Standard room - 2 single beds

Enjoy modern decor and ergonomic comfort: 2 single beds, en-suite bath with separate shower, large flexible work area, 32" LCD TV and free Internet access, hairdryer, iron, laptop safe and tea and coffee facilities.

Max. number of persons
2
Area
From 24 m² / 258 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Music TV channels

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk
  • 2 pers. max
  • 24 m² / 258 sq ft
  • Bedding 2 x Single bed(s)
See availabilities

An experience combining relaxation and focus. All our Standard room features plus a Nespresso coffee machine, Bose Ipod docking station, extra bathroom amenities, bathrobe and slippers, complimentary internet access, local calls and water.

Max. number of persons
4
Area
From 25 m² / 269 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Music TV channels

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk
See availabilities

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk
See availabilities

Hotel location

Novotel Reading Centre

25b Friar Street
RG1 1DP READING
United Kingdom

GPS:51.456745, -0.972343

Telephone
Fax +44 118 952 2610

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 179 rooms
  • 10 rooms for people with reduced mobility
  • 155 family rooms
  • 27 connecting rooms
  • 179 non-smoking rooms
  • 13 floors

Languages spoken at the hotel

  • English
  • Spanish
  • Italian
  • Polish
  • Portuguese

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Desk equipment available

  • Shoe shine machine

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

10 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff

Well-being

For Guests & Non Residents

  • Covered
  • On site

For Guests & Non Residents

  • On site
  • Sauna room

Sports and leisure

Bodybuilding equipment/Gym

  • On site

Gym

  • On site
  • On site
  • Indoor parking
  • Private
  • No parking space
  • Parking opened 24/7

  • Parking pricing: 24.43 € 21 GBP

Services & equipment

  • Intercom

Security

  • Well-lit parking

GOURMET BAR

Photo out of - GOURMET BAR

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Bar Type
BAR
Capacity
18
Accessibility
Accessible service
Menu PDF
Telephone +44 118 952 2600

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access

Payment

  • Credit card
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Maestro
  • Visa

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks

Bar Recreation facilites

  • Board games

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Because great days start with a good breakfast. You can now enjoy our full hot English Breakfast & Continental Breakfast in our restaurant which is operating 7 days per week. Mon-Fri from 06:30am to 10am , Sat-Sun from 07am to 11am.

On Site / Indoor / Heated Pool

On Site / Strength Equipment / Weight Machine / Free Weights / Treadmill

Sauna and Steam Room

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,021 reviews

Customer review rating 4.5/5

Peng C. Families - Confirmed reviews ALL

Dear Valued Guest, Thank you for your feedback regarding your recent stay at Novotel Reading Centre. We are pleased to hear that you appreciated our convenient location and found our staff to be professional and friendly. We acknowledge your concerns about the condition of your room, especially the shower cubicle and air cooling. Your comments are valuable as they help us to identify areas for improvement. We appreciate your understanding and hope to welcome you back for an even better experience in the future. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

Customer review rating 4.0/5

Lesley R. Friends - Confirmed reviews ALL

Dear Valued Guest, Thank you for your feedback regarding your recent stay. I apologize for the delay during check-in and the confusion with your breakfast inclusion. We appreciate your understanding and will take your comments into account for future improvements. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

Customer review rating 2.0/5

Neeraj K. S. Business - Confirmed reviews ALL

Dear Guest, Thank you for sharing your feedback regarding your recent stay with us. I regret to hear that your experience did not meet your expectations. Your concerns about the reception's support with your billing issue are noted, and I apologize for any frustration caused. Regarding the condition of your room, I am sorry to hear about the smell and cleanliness issues you encountered, as well as the lack of basic amenities. We strive to provide a comfortable environment for all our guests. Additionally, I understand that the noise from neighboring rooms was disruptive, and I appreciate your feedback on the breakfast variety for vegetarian options. We continuously seek ways to enhance our offerings and your insights will be taken into consideration. Best Regards, Novotel Reading Centre

Customer review rating 4.5/5

Sakorn O. Couples - Confirmed reviews ALL

Dear guest, Thank you for your kind words regarding our central location and the friendliness of our staff. We are pleased to hear that you enjoyed your stay and appreciate your note about the limited parking availability. We look forward to welcoming you back in the future. Best Regards, Novotel Reading Centre

Customer review rating 2.5/5

Jason F. Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay at Novotel Reading Centre. I am pleased to hear that you found our staff to be fantastic and polite, as they strive to provide exceptional service to all our guests. However, I regret to learn that your experience was marred by the condition of the room and the overall upkeep of the hotel. We appreciate your observations regarding the dated aspects of your Executive Room, as well as your comments about cleanliness in the hallways. Please be assured that we take such feedback seriously and it is invaluable for our ongoing efforts to enhance our facilities and services. Regarding breakfast, your feedback on the food quality has been noted. We constantly aim to provide value and quality to our guests and your insights will help us in this endeavor. Thank you once again for your input, and I hope we may have the opportunity to welcome you back in the future. Best Regards, Novotel Reading Centre

Dear Valued Guest, Thank you for your feedback regarding your recent stay at Novotel Reading Centre. We are pleased to hear that you appreciated our convenient location and found our staff to be professional and friendly. We acknowledge your concerns about the condition of your room, especially the shower cubicle and air cooling. Your comments are valuable as they help us to identify areas for improvement. We appreciate your understanding and hope to welcome you back for an even better experience in the future. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

Customer review rating 4.0/5

Lesley R. Friends - Confirmed reviews ALL

Check in was long and paid for breakfast but when I went to breakfast it wasn't on my booking and took more time to figure it out :(

Dear Valued Guest, Thank you for your feedback regarding your recent stay. I apologize for the delay during check-in and the confusion with your breakfast inclusion. We appreciate your understanding and will take your comments into account for future improvements. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

Customer review rating 2.0/5

Neeraj K. S. Business - Confirmed reviews ALL

a. I did not find reception supportive in understanding my expense bill related issue and sorting it out. b. Room has smell in it. Did not find it fresh. c. There was no basic amenities like slippers, dental kit, shaving kit, water etc d. Couch was not clean and had stains of my be good, paste or else e. Room was noisy due to any of nearby room's voices like people shouting f. Breakfast was repetitive. For vegetarian like me, I had to eat same breakfast everyday for 2 weeks. There should be variety.

Dear Guest, Thank you for sharing your feedback regarding your recent stay with us. I regret to hear that your experience did not meet your expectations. Your concerns about the reception's support with your billing issue are noted, and I apologize for any frustration caused. Regarding the condition of your room, I am sorry to hear about the smell and cleanliness issues you encountered, as well as the lack of basic amenities. We strive to provide a comfortable environment for all our guests. Additionally, I understand that the noise from neighboring rooms was disruptive, and I appreciate your feedback on the breakfast variety for vegetarian options. We continuously seek ways to enhance our offerings and your insights will be taken into consideration. Best Regards, Novotel Reading Centre

Customer review rating 4.5/5

Sakorn O. Couples - Confirmed reviews ALL

The location is ideal. Just a few minutes from Reading station. Simple car parking (but limited space, so book in advance!). Friendly staff and pleasant room.

Dear guest, Thank you for your kind words regarding our central location and the friendliness of our staff. We are pleased to hear that you enjoyed your stay and appreciate your note about the limited parking availability. We look forward to welcoming you back in the future. Best Regards, Novotel Reading Centre

Customer review rating 2.5/5

Jason F. Business - Confirmed reviews ALL

Overall, the stay at the Novotel Reading Centre was "OK." The staff was fantastic and polite. The room itself was large ("Executive Room") but clearly very dated and lacking maintenance. The carpet was stained, the baseboard was coming off the wall in places, and the iron holder was rusty. The bathroom was generally ok but the tub was stained and clearly repaired/repainted (and not very well). The hotel's hallways were also generally OK in cleanliness, but I found trash in spots and also housekeeping items and other trash just left in corners of the halls. Though not the hotel's fault per se, there was a lot of noise from the outside due to the proximity of apartments and also a very lively Friar Street. The morning breakfast was also not that great - very cheap pastries and extremely watery eggs. It is not worth the £13 you pay for it. I stayed at this hotel several years ago, and I enjoyed it. However, I found that the upkeep of the property is not that great. For the price charged, I would expect a lot better of a stay.

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay at Novotel Reading Centre. I am pleased to hear that you found our staff to be fantastic and polite, as they strive to provide exceptional service to all our guests. However, I regret to learn that your experience was marred by the condition of the room and the overall upkeep of the hotel. We appreciate your observations regarding the dated aspects of your Executive Room, as well as your comments about cleanliness in the hallways. Please be assured that we take such feedback seriously and it is invaluable for our ongoing efforts to enhance our facilities and services. Regarding breakfast, your feedback on the food quality has been noted. We constantly aim to provide value and quality to our guests and your insights will help us in this endeavor. Thank you once again for your input, and I hope we may have the opportunity to welcome you back in the future. Best Regards, Novotel Reading Centre

Customer review rating 5.0/5

Matt T. Business - Confirmed reviews ALL

All really good - clean room, friendly staff, comfortable bed!

Dear Valued Guest, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed a clean room, friendly service, and a comfortable bed. Your satisfaction is important to us, and we appreciate your kind words. Best Regards, Novotel Reading Centre

Customer review rating 2.0/5

Danny P. Business - Confirmed reviews ALL

Wasn't value for Money, The pool area had a swimming lesson in so half the pool so i was unable to use it. Carpets in my room had stains on. In the bathroom, i had a shower and the bath also had a shower, makes no sense and i didn't have any towels in my room

Dear Valued Guest, Thank you for sharing your experience. I am sorry to learn that your stay did not meet your expectations. We strive to provide value for our guests and your feedback regarding the pool area, room cleanliness, and towel availability is important to us. We appreciate your comments on the bathroom setup as well, as they help us to enhance our services. Your insights will be reviewed as we aim to improve our guest offerings. Best Regards, Novotel Reading Centre

Customer review rating 4.0/5

Natalie B. Families - Confirmed reviews ALL

The parking available near the hotel is limited but we got an overnight pass validated for the nearby broad Street mall parking for £7 which is great. The room was fairly hot with the thermostat turned right down. Otherwise all was fine. Used the pool twice. Beds were comfortable

Dear Valued Guest, Thank you for your positive feedback regarding your recent stay. We are glad to hear that you appreciated the convenience of our parking arrangements and found the beds comfortable. We acknowledge your mention of the room temperature and encourage guests to inform us during their stay so we can assist in enhancing their comfort. We hope to welcome you back soon for another enjoyable experience. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

Customer review rating 4.5/5

Ineke S. Couples - Confirmed reviews ALL

Reception were very welcoming and extremely helpful. Loved the swimming pool and Steam room. We also made use of the bar area. So convenient!

Dear Valued Guest, Thank you for your kind feedback. We are delighted to hear that you enjoyed our central location and the amenities, including the swimming pool and steam room. It is rewarding to know that our reception team provided a warm welcome and helpful service. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

Customer review rating 4.5/5

Barry H. Couples - Confirmed reviews ALL

Reception staff were very good and polite

Dear Valued Guest, Thank you for your kind words regarding our location and the reception staff. We are pleased to hear that you had a positive experience during your stay. Your feedback is greatly appreciated and will be shared with the team. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

Customer review rating 4.5/5

Hayley D. Families - Confirmed reviews ALL

Stayed here with my 2 adult daughters. Initially the room wasnt quite big enough for the 3 of us so we upgraded to an Exec room on the 10th. Marissa on the front desk was wonderful and ensured we had everything we needed for our stay.

Dear Valued Guest, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our staff, particularly Marissa, to be wonderful and attentive. We appreciate your understanding regarding the room upgrade and hope your stay was enjoyable. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

Customer review rating 4.5/5

Joanne S. Solo - Confirmed reviews ALL

Relaxing

Dear Valued Guest, Thank you for your kind words regarding our staff and the relaxing atmosphere of our hotel. We are pleased to hear that you had a positive experience during your stay. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

Customer review rating 3.5/5

Patrick S. Business - Confirmed reviews ALL

Good points: very clean, well located, nice foyer, baths & fridges in rooms, quiet room, decent size rooms, nice toiletries, spa and swimming pool, staff generally (although also see other points). Bad points: room too warm and difficult to cool, too many broken things (kettle didn't self cancel, bath could only be filled with shower head, bath and basin controls fell off), hand wash was empty on arrival and not filled during housekeeping visit, tea and coffee not replenished during housekeeping visit. Other points: staff distracted on initial welcome (so initial impression was poor), rooms & corridors & lifts felt worn, room a very odd layout - toilet so far from basin not great, filtered water only available from reception - not sure of reason for not including in the fridge on arrival but annoying to get to 13th floor to find out you have to go back to reception! Overall, a decent stay, particularly for the price, but the small issues really detracted from the experience. A little maintenance and a closer eye on the detail needed. Would stay again at the right price.

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay at Novotel Reading Centre. I am pleased to hear that you found our location convenient and appreciated the cleanliness of our facilities, as well as the amenities provided in your room. However, I regret that there were several aspects of your experience that did not meet your expectations. I acknowledge the discomfort caused by the room temperature and the maintenance issues you encountered, including the kettle and bath fixtures. Your comments regarding the housekeeping service and the replenishment of toiletries and beverages have been duly noted and will be addressed with the relevant team to ensure improvements are made. We appreciate your feedback, as it helps us enhance the quality of our services. Thank you once again, and we hope to welcome you back in the future. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

Customer review rating 5.0/5

Katie K. Families - Confirmed reviews ALL

Came here with my family of four and we had a lovely time. Very nice hotel, clean and spacious, good bar and excellent breakfast. Much nicer than the Ibis next door.

Dear Valued Guest, Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you and your family enjoyed your experience, from the cleanliness and spaciousness of the hotel to the quality of our bar and breakfast offerings. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

Customer review rating 1.5/5

Levin Z. Business - Confirmed reviews ALL

Room was to hot. Will not stay there again. Needs ac

Dear Valued Guest, Thank you for your feedback. I regret to hear that the lack of air conditioning in your room affected your stay. We appreciate your comments as they help us improve our services for future guests. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

Customer review rating 5.0/5

Louise M. Couples - Confirmed reviews ALL

Very clean and comfortable stay, staff very friendly and welcoming.

Dear Valued Guest, Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our location convenient and enjoyed the cleanliness and comfort of your accommodations, as well as the friendliness of our team. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

Customer review rating 4.0/5

Yongkang X. Business - Confirmed reviews ALL

The front desk ladies are very kind and are willing to help. Work veRy efficient

Dear Valued Guest, Thank you for your positive feedback regarding your stay. We are pleased to hear that our front desk team provided you with kind and efficient service. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

Customer review rating 3.0/5

Robin S. Solo - Confirmed reviews ALL

Room was adequate. Bathroom was adequate.

Dear Valued Guest, Thank you for your feedback regarding your recent stay. We appreciate your comments about our location. However, we strive for excellence in all aspects of our accommodations, and I regret that your room and bathroom did not meet your expectations. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

Customer review rating 3.5/5

Alex J. Friends - Confirmed reviews ALL

Always a comfortable stay and a repeat visitor but a fairly loud whirring sound from one of the appliances in 707 - I believe a lamp - disrupted my sleep.

Dear Valued Guest, Thank you for your feedback regarding your recent stay. We are pleased to hear that you find our location convenient and have enjoyed your visits. We apologize for the noise disturbance you experienced in your room, and we appreciate your understanding as we strive to maintain a comfortable environment for all guests. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

Customer review rating 4.5/5

Samantha J. Families - Confirmed reviews ALL

Great hotel all around.

Dear Valued Guest, Thank you for your kind words regarding your recent stay. We are pleased to hear that you enjoyed the convenient location, friendly staff, and cleanliness of your room. We appreciate your feedback about the breakfast coffee and will take it into consideration for future improvements. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

Other web-users rate our hotel

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  • 419 reviews 8.3/10 Breakfast
  • 345 reviews 4.8/10 Amenities
  • 250 reviews 8.1/10 Pool

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