Mercure Doncaster Centre Danum Hotel 3 stars

Name: Mercure Doncaster Centre Danum Hotel
Address: DONCASTER, DN11DN, UNITED KINGDOM
Telephone: (+44)1302/342261
Rating: 3.9

Customer review rating 3.9/5 1,108 reviews

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Mercure Doncaster Centre Danum Hotel

Hotel for travellers looking for local and authentic experiences

A warm Yorkshire welcome awaits when you arrive at the Mercure Doncaster Danum, located in the centre of this vibrant town famous for Romans, Railways & the St Leger Races The team & I hope you enjoy your stay Andrea Hippsley, General Manager

Andrea Hippsley, Hotel Manager

Set in the heart of Doncaster town centre, the Mercure Doncaster Centre Danum Hotel is ideal for guests looking to explore the city. Blending style with convenience, this elegant Edwardian hotel retains many of its original features, including a ballroom. Relax in style in one of the many spacious and well-equipped rooms, or take in the many sites the city has to offer such as Doncaster Racecourse. Refurbished in 2015, the hotel is surrounded by shops, restaurants and bars, all within walking-distance.

Enjoy a freshly-prepared meal by the head chef at Anthony's restaurant, offering a selection of local and international dishes. After food, sample one of the many delicious cocktails and relax in style - perfect for dining with friends. The hotel is also well-equipped to cater events, from weddings to corporate meetings and seminars. Guests can benefit from the 11 on-site meeting rooms, capable of accommodating up to 350 guests. Our hotel staff will ensure your every need is catered to.

Refurbished in 2015 this central hotel is located in the heart of the town and only a stone's throw from the business district of the Civic Quarter. Surrounded by shops, restaurants, bars & clubs and only a short walk from all major attractions.

Hotel extras

Central location, with plenty of nearby transport links
11 dedicated meeting rooms accommodating up to 350 guests
Anthony's Restaurant offers a choice of international meals
Wedding facilities capable of accommodating 280 guests
Nearby leisure facilities, including pool and more

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- WIFI in the communal areas WiFi throughout the hotel is Free of Charge
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Public indoor parking (Paying) (nearby)
- Well-lit parking
100% non-smoking hotel
Manual temperature control
Reception open 24 hours a day
Early check-in/Late check-out Paying
- EARLY CHECK IN FROM 10AM (Paying) Access your room from 10am on your day of arrival. Book this additional benefit now and make the most of your business or leisure stays at Mercure hotels.
- LATE CHECK-OUT UP TO 6PM (Paying) Keep your room until 6pm on the day of your departure. Book this additional benefit now and make the most of your business or leisure stays at Mercure hotels.

Pool (nearby) Paying
Fitness centre (nearby)
Massage (nearby) Paying
Golf (nearby) Paying
Tennis (nearby) Paying

Breakfast Paying
1 Restaurant(s)
1 Bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 0:00-23:59
- Opening hours : Week-end 0:00-23:59

11 Meeting room(s)
Copy/print service available

Services in the hotel and nearby

Check-in from 14h00 - Check out up to 12h00

In summary

Car park
Restaurant
Wi-Fi
Bar
Meeting rooms

- Express check-in
- Express check-out
- Late Checkout
- High Speed WiFi
- WiFi at the hotel
- WiFi in the communal areas

Check In & Check-out facilities
- Express check-in
- Express check-out
- Late Checkout
Wi-Fi
- High Speed WiFi
- WiFi at the hotel
- WiFi in the communal areas

- Near the property
- Public
- 600 parking spaces
- Near the property
- Parking opened 24/7
- Public

Civic Quarter DN1 3JH (Extra)
- Near the property
- Public
Frenchgate DN1 1QN (Extra)
- 600 parking spaces
- Near the property
- Parking opened 24/7
- Public

1 Restaurant(s)
2 Bar(s)
Buffet
- Cold snacks
- Hot meals

1 Restaurant(s)
2 Bar(s)
Breakfast

Buffet
Room service
- Cold snacks
- Hot meals

The Gym Group (£)

The Gym Group (£)

7 Meeting room(s)
Meeting rooms

7 Meeting room(s)
Meeting rooms

- Golf (Extra)
- Golf - nearby
- Tennis (Extra)
- Tennis - nearby

Sports activities
- Golf (Extra)
- Golf - nearby
- Tennis (Extra)
- Tennis - nearby

- 100% Non Smoking Property
- Waiting area or lounge
- 3 floors
- 63 non-smoking rooms
- 63 rooms
English
Luggage storage

Hotel Services And Equipments
- 100% Non Smoking Property
- Waiting area or lounge
Hotel informations
- 3 floors
- 63 non-smoking rooms
- 63 rooms
Languages spoken at the hotel

English
Services available at reception

Luggage storage

Hotel location

Mercure Doncaster Centre Danum Hotel

High Street
DN11DN doncaster
united kingdom

Tel: +441302342261

Fax: (+44)1302/329034

Check-in from 14h00

Check out up to 12h00

HIGH STREET : DONCASTER

By plane
ROBIN HOOD At 11.27km / 7 miles
By train
DONCASTER At 1.61km / 1 miles

GPS :53.522613, -1.133078

Our accommodation(s)

All our bedrooms have been fully refurbished and offer all the latest facilities the modern traveller requires. WIFI, laptop safes, en-suite bathrooms with rain showers and 32" LED TVs. Our Privilege rooms offer all the great facilities as our standard rooms but are more spacious rooms and come with air-conditioning, 42" LED TVs, mini bars with complimentary items and more luxurious design features.

Classic room - 1 double bed

Max. number of persons: 2
Area: From 3 m² / 32 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Bathroom products

Privilege room - 2 double beds or 1 double and 1 sofa bed

Max. number of persons: 4
Area: From 18 m² / 194 sq ft

Standard Double Room

Max. number of persons: 2
Area: From 18 m² / 194 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Business Desk
Bathroom products

Classic room - 1 king size double bed or 2 single beds

Max. number of persons: 2
Area: From 18 m² / 194 sq ft

A vintage feel awaits with bedroom, separate lounge & large ensuite. The sofa bed in the loung

Max. number of persons: 5
Views: City View *

Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk(...)

Our restaurants and bars

ANTHONYS

Type of cuisine: Other cooking style

Anthony's is a newly refurbished restaurant and bar offerring a modern all-day dining menu using locally sourced ingredients.

Monday 07:00 - 17:00
Tuesday 07:00 - 17:00
Wednesday 07:00 - 17:00
Thursday 07:00 - 17:00
Friday 07:00 - 17:00
Saturday 07:00 - 17:00
Sunday 07:00 - 17:00

ANTHONYS

Adjoining Anthony's Restaurant, this intimate area offers a wide range of beverages from coffee's, speciality tea's, draught lagers, wines, bottles beers to coktails. A great place to meet.

Monday 11:00 - 00:00
Tuesday 11:00 - 00:00
Wednesday 11:00 - 00:00
Thursday 11:00 - 00:00
Friday 11:00 - 00:00
Saturday 11:00 - 00:00
Sunday 11:00 - 00:00

Your meetings and events

Our meeting rooms

Number of meeting rooms: 11
Maximum size: 324 m²
Maximum capacity: 350 people
Maximum banquet capacity: 280 people

Find out more

Staff trying hard in difficult situation

Graham T. Families - 20/07/2021 Confirmed reviews ALL

We chose this hotel for its Mercure brand and proximity to station. We slept and ate well and enjoyed our stay. Just about everything went wrong despite the efforts of manager Lucy and her very limited staff in post-COVID restart mode. Our room was not cleaned; TV, hot-water and air con all failed; check-in was chaotic despite my online advance check-in. Yet the staff stayed polite and fixed each problem. We left as friends planning to return!

Tired and tatty

Denise Couples - 17/07/2021 Confirmed reviews ALL

First room was abysmal. No air con or even a fan. Windows could not have been left open because the room looked out on busy, noisy side street. Carpet dirty and worn. Fortunately got moved because TV did not work. Second room better with air con and in a slightly better state.

Wedding day x

Lucy P. Couples - 17/07/2021 Confirmed reviews ALL

A few issues with lack of staff and some rooms being dirty but cannot fault anything else. Food was amazing, staff available were amazing, manager is amazing, would recommend to anyone.

Good stay

D.m. Solo - 12/07/2021 Confirmed reviews ALL

Staff very polite and helpful, one downside tv in room not working due to no signal on some channels and fuzzyness on others.

Dear Dennis M., We very much appreciate your comments regarding your stay at the Mercure Doncaster Centre Danum Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Average

Sharon W. Families - 12/07/2021 Confirmed reviews ALL

Stayed overnight for a wedding reception. Well situated. Wasn't offered parking under the hotel, discovered later this existed. Room far too hot even with a fan which sounded like a plane in the room! Not enough complimentary soap or toilet roll for 3 people. Beds were clean and comfy, booked a privilege room to have 2 double beds. Table service at wedding was diabolical. Appeared to be one guy serving. Waited over 30 minutes for service, didn't know what a shandy was, didn't offer receipt, couldn't work card machine, the list goes on. Other staff appeared polite, helpful and competent. Breakfast was average although mushrooms were frazzled, 1 teaspoon of besns and had to be sent back for egg of some description, no preference was offered. Would not stay again and hesitant to stay at any Accor hotel after having to argue with Accor to honour my pre lockdown booking. The hotel manager, Andrea, saved the day on this, thank you.

Dear Sharon W., Thank you for taking the time to tell us about your experience at the Mercure Doncaster Centre Danum Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

Central

Michael Solo - 09/07/2021 Confirmed reviews ALL

An enjoyable stay in a good location in Central Doncaster.

Dear Michael H., We very much appreciate your comments regarding your stay at the Mercure Doncaster Centre Danum Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great staff but hotel needs some investment badly

Morpeth1970 Business - 07/07/2021 Confirmed reviews ALL

Staff at hotel were great. Breakfast was ok. However, other than the ground floor, the rest of the hotel looks very tired and needs some money spent on it badly - e.g. worn our carpet in corridors. My room would have looked good about 20 years ago but the furniture was old, the air con was hopeless, etc.

Dear David C., Thank you for taking the time to tell us about your experience at the Mercure Doncaster Centre Danum Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Well located

Helen Solo - 05/07/2021 Confirmed reviews ALL

Overall I was very impressed with the hotel. It was very comfortable and breakfast was excellent with good choice of both cooked and continental.

Dear Helen W., We very much appreciate your comments regarding your stay at the Mercure Doncaster Centre Danum Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Average

Susan Friends - 01/06/2021 Confirmed reviews ALL

Staff all seemed abit lost. No one in charge who knew the ropes . .

Dear Susan B., Thank you for taking the time to tell us about your experience at the Mercure Doncaster Centre Danum Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

well located and we had a lovely stay at the hotel

Den A. C. S. Couples - 31/05/2021 Confirmed reviews ALL

we had a lovely time at the hotel staff very friendly the only down side was we would preferred to have had the bed in the middle of the room and not by the wall on one side

Dear christopher s., We very much appreciate your comments regarding your stay at the Mercure Doncaster Centre Danum Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very poor experience

Steven W. Couples - 24/05/2021 Confirmed reviews ALL

The hotel have tried to double invoice me for my stay, the staff when asked for directions or help getting a taxi were unhelpful, the room TV didn't work and the temperature in the room shower was scalding hot no matter were the control was set, which was extremely dangerous. None of the hand sanitiser stations worked. Would not stay here again.

Dear Steven W., Thank you for taking the time to tell us about your experience at the Mercure Doncaster Centre Danum Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

No hot water.

Robert Business - 22/05/2021 Confirmed reviews ALL

Unfortunately there qas no hot water in my room. I asked reception and nothing got sorted.

Dear robert s., Thank you for taking the time to tell us about your experience at the Mercure Doncaster Centre Danum Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Having investigated it seems that due to the low occupancy of the hotel the hot water system was not working as efficiently as expected; I sincerely apologise for this and can confirm that we have introduced additional measures to ensure this is addressed We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good location

Nicholas Families - 29/04/2021 Confirmed reviews ALL

Service was great

Anonymous Business - 25/12/2020 Confirmed reviews ALL

Great stay and fantastic staff

Wonderful hospitality

Sab Business - 23/12/2020 Confirmed reviews ALL

Easy to get to, well located. Room was clean and cosy. Each member of staff id come across in passing or who’d help me in numerous queries could not have been kinder or more helpful. An honest testimony to what made my stay so pleasant, thank you.

well located

Kishor Couples - 12/12/2020 Confirmed reviews ALL

I stayed for almost a month. Despite the covid, I was provided with the best possible facilities. the staffs were very friendly, and the food was great as well

Good location for town shops and pubs and restaurants

Mark J. Business - 18/09/2020 Confirmed reviews ALL

Cant say enough about the staff made my stay really enjoyable through the lock down. these guy are a credit to your organisation. I will defiantly re book this hotel again should i ever be in the Doncaster area. Please pass on my thanks to all the staff great bunch.

Great room

Lord_Whittaker Solo travel - 18/12/2019 TripAdvisor review

Went with the deluxe double Great room, almost a little suit Double bed and a pull out settee in a separate part of the room Staff are amazing too, nothing was to much trouble Right in the centre of to town

Tired

Eastendboyz Couples - 14/12/2019 TripAdvisor review

Although it’s had a refit and the beds are very comfortable it’s a very tired building. Room cleaning standards are questionable having found various items from previous guests. The in-room safes don’t work so I don’t understand why they’re there. Basically it needs completely gutting and redoing. However all things being what they are the staff are incredibly friendly and polite.

Shy FX & Tower

Alexdyer Couples - 10/12/2019 TripAdvisor review

Hey Hey is a cracking tune which was played by the DJ constantly throughout the night and morning which reverberated through room 308 until 4 am. I don't mind a bit of drum and base but when your my age you do need a bit of rest - luckily it was only one night. Apart from that the hotel was okay with all staff being pleasant enough - cooked breakfast was sufficient but only lukewarm - good spot for town with bars and restaurants a plenty but they do need to sort out the noise.

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