Mercure Doncaster Centre Danum Hotel 3 stars

Customer review rating 3.9/5 1,153 reviews

ALLSAFE approved hotel

Book this hotel
Room 1

Best price guarantee

How it works?
Mercure  Doncaster Centre Danum Hotel
See on a map
+ 15 Services

Hotel extras

  • Central location, with plenty of nearby transport links

  • 11 dedicated meeting rooms accommodating up to 350 guests

  • Anthony's Restaurant offers a choice of international meals

  • Wedding facilities capable of accommodating 280 guests

  • Nearby leisure facilities, including pool and more

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
Leisure and activities
  • Pool (nearby) Paying
  • Fitness centre (nearby)
  • Massage (nearby) Paying
  • Golf (nearby) Paying
  • Tennis (nearby) Paying
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 11 Meeting room(s)
  • Copy/print service available

Hotel location

Mercure Doncaster Centre Danum Hotel

High Street
DN11DN doncaster
united kingdom

Tel: +441302342261

Fax: (+44)1302/329034

Check-in from 15h00

Check out up to 12h00

  • HIGH STREET :  DONCASTER

  • By plane

    ROBIN HOOD At 11.27km / 7 miles

  • By train

    DONCASTER At 1.61km / 1 miles

GPS :53.522613, -1.133078

Our accommodation(s)

All our bedrooms have been fully refurbished and offer all the latest facilities the modern traveller requires. WIFI, laptop safes, en-suite bathrooms with rain showers and 32" LED TVs. Our Privilege rooms offer all the great facilities as our standard rooms but are more spacious rooms and come with air-conditioning, 42" LED TVs, mini bars with complimentary items and more luxurious design features.

Our restaurants and bars

ANTHONYS

Type of cuisine: Other cooking style

Anthony's is a newly refurbished restaurant and bar offerring a modern all-day dining menu using locally sourced ingredients.

ANTHONYS

Adjoining Anthony's Restaurant, this intimate area offers a wide range of beverages from coffee's, speciality tea's, draught lagers, wines, bottles beers to coktails. A great place to meet.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 324

  • Maximum capacity: 350 people

  • Maximum banquet capacity: 280 people

Find out more

Our guest reviews for
Mercure Doncaster Centre Danum Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 3.9/5

1,153 reviews

TripAdvisor Rating 3.5/5

499 reviews

Good service

Customer review rating 4.5/5

Katrina B. Couples - 20/09/2021 Confirmed reviews ALL

Staff was very polite and helpful, we really enjoyed our stay there.

Well located love the rooms very clean and comfortable the lift is far to small thougb

Customer review rating 5.0/5

Donald O. Families - 20/09/2021 Confirmed reviews ALL

I love the Danum especially for the wedding the ballroom is the best venue for food and dancing it has glorious chandeliers mirrors and a sprung dance floor that bounces to the beat of dancers. We have had 2 family weddings there the staff can't do enough to help and accomadate you and make your event and stay perfect You simply do not have to move from the hotel you can book a nights stay wake up refreshed as is possible after a night celebrating a wedding shower and go downstairs for a perfect breakfast of your choice. Did I mention the food, the food at the reception and the evening do was superb I honestly can't say enough for this excellent hotel and its staff.

In Town, In Touch

Customer review rating 5.0/5

Yellabelly R. Solo - 19/09/2021 Confirmed reviews ALL

Another pleasant stay at this town centre location. Convenient for public transport links and all town centre attractions / amenities. The hotel is comfortable and relaxing.

Clean friendly and well located

Customer review rating 5.0/5

Lee D. Friends - 14/09/2021 Confirmed reviews ALL

Very enjoyable experience

Great stay

Customer review rating 5.0/5

Gemma K. Families - 14/09/2021 Confirmed reviews ALL

well located for town Centre activities but very noisy if staying with children due to surrounding night clubs. However the staff could not be more attentive and accommodating, the bedrooms were spotlessly clean and comfortable and the breakfast was beautifully cooked. My family and I will definitely stay here again.

Wedding Venue

Customer review rating 4.0/5

Malcolm H. Families - 14/09/2021 Confirmed reviews ALL

Staff were excellent. Food was good. Bed was the worst I have ever tried to sleep in.

Staff very friendly and welcoming...great location,bathroom was very small

Customer review rating 4.0/5

Glen D. Couples - 31/08/2021 Confirmed reviews ALL

Staff were friendly Jay was lovely...rooms could of done with a bit more of a clean ie skirting boards windows were a bit manky...bathroom was tiny could hardly get in to sit on toilet it was crammed between bath and wall. Good location brunch was good. Was told late check out when booked of 3pm, then told be out for 11am as hotel was full next day. Parking about 5 min walk so be prepared to carry luggage to hotel.

Dirty room

Customer review rating 0.5/5

Matt S. Business - 28/08/2021 Confirmed reviews ALL

Stayed here for work for 3 nights. I left after the 1st night. Beds had black hairs in them, walls had marks on them, sheets had stains on them, carpet was really dirty, room was uncomfortably hot and the shower over flowed when on and the toilet seat was broke. Worst mercure that I’ve stayed.

Friendly staff!

Customer review rating 3.0/5

Lyn Couples - 28/08/2021 Confirmed reviews ALL

We booked a privilege room but experienced a few problems. No hot water in the shower. The toilet had a flushing issue which often didn’t work, it was obvious this must of been an ongoing problem due to the yellow stain on the toilet. So unfortunately maintenance let the hotel down and therefore a lower rate experience.

Great location

Customer review rating 5.0/5

Sue M. Friends - 24/08/2021 Confirmed reviews ALL

We always stay at the mercure when we stay overnight at Doncaster ...lovely hotel

Smallest room possible

Customer review rating 3.5/5

Peter Business - 23/08/2021 Confirmed reviews ALL

My experience would have been a total disaster had it not been for Jacob. What a proper gent he was. You need to repaint the ceiling in the bathroom of the room I stayed in.

Well located

Customer review rating 3.5/5

Anonymous Couples - 18/08/2021 Confirmed reviews ALL

Nice

The hotel is well located

Customer review rating 2.5/5

Melanie A. Friends - 18/08/2021 Confirmed reviews ALL

The staff were very friendly! We booked with friends, our room was so warm that we couldn’t sleep, the bathroom had not been cleaned very well as there was someone else’s black hairs all over and in the sink. Our friends had no tea/ coffee facilities, no towels and the shower basin was broken so when they used the shower the bathroom flooded.

Excellent stay, BUT…..

Customer review rating 1.5/5

Adam T. Couples - 17/08/2021 Confirmed reviews ALL

Great stay as always, brilliant staff doing their best… as always. But unfortunately, bad management. Closed the downstairs bar to paying guests, well before 8pm, because they had a wedding upstairs. When questioned the reception staff, (who took at least 5 minutes to open the door to let us in the hotel) told us we can have drinks but need to take them to the room because all the staff are upstairs at the wedding. Hello? If the reception staff can serve the drinks for us to take to the room, then what’s the difference with “Paying Guests” sitting at the table in the bar? On this occasion, as Platinum members, due to the races, we had to pay over double the cost of the usual rates for a reduced service. This should have been stated at the time of booking giving people the option of booking elsewhere. Regards to Jacob and Hayley who always try their best.

Dear Adam T., Thank you for taking the time to tell us about your experience at the Mercure Doncaster Centre Danum Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Well located but experience could be better

Customer review rating 2.5/5

Trevor J. Friends - 17/08/2021 Confirmed reviews ALL

The hotel was well located for visiting Doncaster races. The staff were extremely pleasant and very helpful but there were elements out of their control that were disappointing. We were unable to get a drink at the bar either at around 6.50pm or on our return from a restaurant at 10.30pm. Apparently this was due to not having staff to man the bar while a wedding reception took place upstairs. For a large hotel this is surely unacceptable! As the nearby pubs/bars were very loud and full of youngsters there was nowhere suitable for a "quiet drink" so what could we do? Go to bed! The bed was clean and comfortable but the bathroom was tiny: the toilet was between the bath and the wall and, with the radiator adjacent, I could just sit on it with my knees angled. Anyone over 14st would struggle. The bathroom floor also left the bottom of clean socks looking grubby. Secondly, for a price of over £100 for B&B, the breakfast was only average at best: no choice of egg (scrambled or nothing), dry overcooked bacon and a tiny portion (hardly the word) of mushrooms. Also, tea made from a hot water flask is never ever good. We stay away in the UK a reasonable amount and if this was "Four In A Bed", we would have paid around £80 for the quality of facilities available and the breakfast. For £102 we would expect, and usually get, much better quality.

Great Location

Customer review rating 5.0/5

Gary E. Friends - 17/08/2021 Confirmed reviews ALL

Enjoyable with great service

Well located

Customer review rating 2.0/5

Na Friends - 17/08/2021 Confirmed reviews ALL

Nice hotel but air conditioning didn't work terribly hot couldn't sleep ask hotel but didn't do any thing about it

Customer review rating 5.0/5

Angelina Solo - 17/08/2021 Confirmed reviews ALL

It was specifically nice to be welcomed and feel welcomed during my stay. Being alone due to current circumstances a friendly greeting makes all the difference. Thank you. My room was clean and what I've come to expect from your hotel. It's good your standards haven't slipped. Everything was in working order in my room.

Lacklustre,place could do with a lick of paint

Customer review rating 1.5/5

J S. Couples - 17/08/2021 Confirmed reviews ALL

Receptionist,lovely. I asked for something nice for the room as it was my partners birthday.on entrance to the room there was one ballon on each on bed (shouldn’t of tried very poor) but hey ho When we first arrived we decided to have a couple of drinks before going to the room in the bar area ,some one just had a cream tea after the table was. Cleared the bar. Person was sprayed the table from distance ,this had nothing to do with COVID ,he looked totally disinterested and bord ,so we ordered and unfortunately bar did not have what we wanted Just one of those things Then decided to go to our room we used the stairs it looked like some people have tripped on the stairs as they were thread bare New carpeting and a lick of paint would no go a miss The room was okay a place to lie down,but it got very hot quickly there was no aircon The floor felt grubby.I totally get we were in the city so it was going to be noisy so that’s fine It’s just the little things that makes a experience worth remembering ,so after freshening up we went back down stairs and decided to go back to the bar for a pre event glass of wine to celebrate My wife’s birthday and just have a joke about the room birthday decorating 1 ballon we took in good spirits,as we walked in the glasses we used a hour before were still on the table This was really a poor standard not what I would expected from hotel standards especially because there was waiter and barman still around Well we went to the event ,still enjoy our selves as I wanted to give my wife best possible time under the circumstances The event was fun ,but the actors could have done with a PA systems struggling to hear what they were saying Food served a dinner was lovely and they did not forget my wife’s mushroom allergic condition So event ended back to the room ,very hot But the fan made it more bearable ,just a bit load So breakfast it’s fine but felt sorry for the girl whose was trying to seat people and take orders The wife got mushrooms when said please no mushrooms ,but they did change it It’s not breakfast like premier were you can eat all you want but we were not bothered In short the hotel is fine for a good night out being close to night live ,it needs a bit of love From the owners and maybe surport and motivate staff we recommend Mercur by our friends who have spent time in other mercur abroad

Not all rooms are the same

TripAdvisor rating 2.0/5

johannaw413 05/08/2021 TripAdvisor review

Booked two standard rooms but rooms were totally different. One light and airy other dark and bathroom really small. When you sit on toilet leg hits towel rail on one side and boxed in with bath and shower screen other. Room not clean. Basin dirty and Sainsbury's receipt from previous people on bathroom floor

Dear johannaw413, Thank you for taking the time to tell us about your experience at the Mercure Doncaster Danum. We am sorry that your experience did not meet your expectations.

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in doncaster