Mercure Doncaster Centre Danum Hotel 3 stars

Customer review rating (ALL Rating) 3.5/5 99 reviews

Mercure  Doncaster Centre Danum Hotel - Image 1
Mercure  Doncaster Centre Danum Hotel - Image 2
Mercure  Doncaster Centre Danum Hotel - Image 3
Mercure  Doncaster Centre Danum Hotel - Image 4

Description

Hotel extras

  • Prime City-Centre location.

  • Excellent transport links by road and rail.

  • The perfect base for doing business, shopping, dining and entertainment.

Our accommodation(s)

Book this hotel
Room 1

Standard Twin Room: ideal for friends, colleagues or those preferring their own space. With two single beds, en-suite, free Wi-Fi, tea/coffee, hairdryer & desk, it's a relaxing, convenient base to work or explore Doncaster city centre.

Max. number of persons
2
Area
From 20 / 215 sq ft

Bedding

Twin bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 20 / 215 sq ft
  • Bedding 2 x Twin bed(s)

Privilege Room: unwind with a king bed or twin setup, en-suite and all premium touches. Enjoy luxury toiletries, robes, slippers, Nespresso, mini fridge with drinks/snacks, free Wi-Fi & TV-perfect for business or leisure in Doncaster

Max. number of persons
2
Area
From 22 / 236 sq ft

Bedding

King size bed(s) x1

Twin bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Mini bar with free soft drinks
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Mirror
  • Slippers
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Tv Facilities

  • 32'/81 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Welcome tray

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Family Room: perfect for two adults with one or two children. Featuring ample space, a sofa bed, optional cot, en-suite, free Wi-Fi, tea/coffee & all essentials-ideal for a comfortable, flexible stay in Doncaster city centre

Max. number of persons
4
Area
From 28 / 301 sq ft

Bedding

King size bed(s) x1

Queen size sofa bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Fridge
  • Illy coffee machine
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Cozy Double Room: smart design for solo travellers or short stays. Features a full double bed, en-suite, workspace, free Wi-Fi, tea/coffee, hairdryer & phone-offering comfort and convenience in Doncaster city centre

Max. number of persons
2
Area
From 14 / 150 sq ft

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Junior Suite: upgrade your stay with extra space, seating area, and choice of four-poster or king bed. Includes en-suite with bath & rainfall shower, luxury toiletries, robes, slippers, Nespresso, mini fridge, free Wi-Fi & premium touches

Max. number of persons
4
Area
From 28 / 301 sq ft

Bedding

King size bed(s) x1

Queen size sofa bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini bar with free soft drinks
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Tv Facilities

  • 42'/107 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Welcome tray

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Hotel location

Mercure Doncaster Centre Danum Hotel

High Street
DN11DN DONCASTER
United Kingdom

GPS:53.522613, -1.133078

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • 63 rooms
  • 63 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

  • English

100% Non Smoking Property

Elevator to all floor

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Family

Equipements for children

  • Bottle Warmer

Sports and leisure

Bodybuilding equipment/Gym

  • Nearby

Golf

  • Nearby
  • Golf course 18 holes
  • Golf course 9 holes

Dart board

  • Nearby

Bowling

  • Nearby

Tennis

  • Nearby

Football

  • Nearby

Badminton court

  • Nearby
  • Near the property
  • Indoor parking
  • Public
  • 850 parking spaces
  • Max Limited Height: 2.09 m / 6.88 ft
  • Parking pricing: 10 GBP 10 GBP Per day

Services & equipment

  • Stairs

Security

  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

ANTHONYS

Dine at Anthony's Restaurant, serving an informal menu of British classics in a relaxed and welcoming setting, perfect after a day exploring the city.

Cooking style
Other cooking style
Capacity
40
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended

Payment

  • Cash
  • Credit card
  • Contactless

Credit cards

  • Accor Business Account
  • American Express
  • Mastercard
  • Maestro
  • Visa

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

Dine at Anthony's Restaurant, serving an informal menu of British classics in a relaxed and welcoming setting, perfect after a day exploring the city.

Adjoining Anthony's Restaurant, this intimate area offers a wide range of beverages from coffee's, speciality tea's, draught lagers, wines, bottles beers to coktails. A great place to meet.

A wide selection of cooked and continental breakfast items

The hotel is regarded as one of the finest wedding venues in Doncaster, our elegant Ballroom has played host to weddings for over 100 years. Become part of the history of the town and tie the knot at one of the finest hotels in the region.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.5/5  99 reviews

Customer review rating 2.5/5

Andrew N. Solo - Confirmed reviews ALL

Customer review rating 1.5/5

Lambourn C. Business - Confirmed reviews ALL

Customer review rating 2.0/5

Chareeya D. Business - Confirmed reviews ALL

Customer review rating 2.0/5

Paula F. Friends - Confirmed reviews ALL

Customer review rating 2.0/5

Deanna S. Couples - Confirmed reviews ALL

Customer review rating 1.5/5

Lambourn C. Business - Confirmed reviews ALL

I asked for a quiet room, as I'm a light sleeper. I was kept awake until 2AM by the noise from a local bar. To compound this, the curtains didn't fully close, so the room was fully light by 5AM. Further, the room appeared dated, the shower was cold (even after some considerable time running) and there was not body wash or shampoo in the wall dispensers.

Customer review rating 2.0/5

Chareeya D. Business - Confirmed reviews ALL

The room is dated but clean. There’s also smoke smell in the hall way. However, the deal breaker for me is the thin wall. And there’s party up to 3 am in the morning. I chose to stay there to get more sleep but the room doesn’t help… Regardless, staffs were very nice and have service mind. Breakfast was alright. Love the coach in the reception.

Customer review rating 2.0/5

Paula F. Friends - Confirmed reviews ALL

Check in was smooth and quick. The room was 3rd floor and lift out of order. TV didn't work, only 1 tea bag and only decaff coffee. Bar area closed. Bed very comfy. Noisy outside until about 2am. Doors closed with a loud bang during the night. Breakfast was very disappointing, hot food was room temperature and sat out from 6am when my friend first came downstairs which meant it was dry and hard by the time I came downstairs at 9am. Check out was straightforward.

Customer review rating 2.0/5

Deanna S. Couples - Confirmed reviews ALL

Dated and run down room Air conditioning unit had stains on it Bathroom had a weird smell

Customer review rating 3.0/5

Russell B. Business - Confirmed reviews ALL

On check in I was allocated to a room that was either occupied or unmade so had to go back down reception after a very long day travelling. The room was OK, not great but OK, in the morning there was no hot water! I had to have a cold shower. Also a huge pile of decaf coffee sachets with no normal coffee. Overall, pretty poor if I'm honest and not what I'm used to.

Customer review rating 5.0/5

Malcolm H. Business - Confirmed reviews ALL

I arrived late at Doncaster by train so it was great to arrive at such a restful and pleasant building. The train is a short walk from the station and is a really nice building. The staff were friendly and the room was clean and comfortable.

Customer review rating 2.0/5

Paul L. Couples - Confirmed reviews ALL

Booked a double - got a twin so got the room changed. Water not hot enough for a shower. TV didn’t work. Bed comfortable.

Customer review rating 2.0/5

Alistair G. Couples - Confirmed reviews ALL

Very poor. No shower gel and informed reception but nothing was done about it. Room not cleaned either.

Customer review rating 4.0/5

Lorayne M. Couples - Confirmed reviews ALL

Good location and value for money

Customer review rating 0.5/5

Rodrigo M. M. D. S. R. Business - Confirmed reviews ALL

Staff took 20 min to do check in,l and gave me a room that was mot ready (two staff members were in the room when i came in). Hotel is really old and my gold membership wasn’t acknowledged.

Customer review rating 0.5/5

John H. Couples - Confirmed reviews ALL

Absolutely terrible stay. Paid for Prestige upgrade with a King-size bed, we got no upgrades and two single beds pushed together. Breakfast was non existent. No food everyone wasn't happy.

Customer review rating 0.5/5

Callan G. Business - Confirmed reviews ALL

Sick in carpet, bag over smoke detector

Customer review rating 1.0/5

Adam T. Couples - Confirmed reviews ALL

In one year this place’s standards have fell into an abyss. Always stayed here and now that ALL the staff have left (I wonder why)? Stop penny-pinching so much so that, when I wanted ice in my drink, I was told that it costs money because “we’re on a water meter”. Initially I thought that he was joking, apparently not. So, I went to the local shop and bought my own ice. Cleanliness is disgraceful, maintenance is nonexistent and the staff are so untrained that I am unsure why Accor still put their name to it. Very sad.

Customer review rating 5.0/5

David N. Solo - Confirmed reviews ALL

Could not have been more happt

Customer review rating 2.0/5

Brendan H. Families - Confirmed reviews ALL

While the size of the room was sufficient The following issues - The room was dusty, old cloth chairs and wooden wardrobes holds the dust - The bin had not been emptied - The grout in the bathroom floor has holes in it - There was a hole that was kicked in to the back of the bathroom door - the table at the entrance and tables around the back were covered in empty glasses no one was sitting at the tables Staff were nice, but for an accord hotel, spend some money refreshing it or sell it on.

Thank you for taking the time to share such detailed feedback. We’re pleased to hear that you found the room size sufficient and that our staff were nice and welcoming. We sincerely apologise for the cleanliness and maintenance issues you experienced during your stay. Dust, an unemptied bin, damaged bathroom fittings, and the condition of the furniture and door are certainly not acceptable and fall short of the standards we aim to uphold. We’re also sorry for the untidy condition of the tables, which should have been cleared promptly. Your comments have been shared with our housekeeping and maintenance teams, as well as management, for immediate review and action. We appreciate your honest feedback, as it highlights areas where improvement and investment are clearly needed. Thank you again for bringing these matters to our attention. We regret that your stay did not meet expectations and hope we may have the opportunity to provide a much-improved experience in the future.

Customer review rating 4.5/5

Mark J. Families - Confirmed reviews ALL

We had a booking issue, in that the Accor ALL website would not allow us to book for two adults and a 14 year old in a room that is advertised for up to four adults. Weird. However, once we arrived every staff member was extremely friendly and were extremely helpful. On-site parking is very limited and it's a hike from a public car park. However, the location worked well for us because it was a short walk from Doncaster station where my wife and daughter arrived.

Thank you for taking the time to share your experience. We’re very pleased to hear that our staff were friendly and helpful during your stay. We apologise for the booking issue you encountered on the Accor ALL website. We understand how frustrating this must have been and will ensure this is flagged for review so future guests do not experience the same problem. We appreciate your feedback regarding parking and are glad that our central location worked well for your needs. Thank you again for your review, and we hope to welcome you back in the future.

Customer review rating 2.0/5

Jane B. Couples - Confirmed reviews ALL

The staff were lovely but the room was shabby with peeling paint on the carpet, stained curtains, holes in the bathroom door plus the bathroom bin hadn't been emptied. The TV rwmote didn't work properly so we could only watch random channels at an inadequate volume & there were minimal plug sockets. The noise from a nearby bar was horrendous, until gone 1am on a Monday night.

Customer review rating 2.5/5

Matthias N. Solo - Confirmed reviews ALL

Room and bathroom clean, bed comfortable, radiator did not work, noise from across the road until midnight, slamming doors inside the hotel until 4:00 in the morning. Breakfast a mixed blessing, no mushrooms, to serving spoons for the fruit, nothing to put the jam in, bread rolls either underbaked or not baked at all

Customer review rating 2.0/5

Paul C. Solo - Confirmed reviews ALL

The hotel itself is good the location is great The reception staff I would give a10 Very helpful restaurant very mediocre Luke warm breakfast would recommend going to Wetherspoon just round the corner 1/2 the place and the meal is hot

Other web-users rate our hotel

  • 475 reviews 8.3/10 Location
  • 682 reviews 4.8/10 Room
  • 471 reviews 6.9/10 Service
  • 10 reviews 7.6/10 WiFi
  • 394 reviews 4.5/10 Comfort
  • 298 reviews 3.5/10 Cleanliness
  • 190 reviews 4.5/10 Breakfast
  • 159 reviews 3.4/10 Amenities

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