ibis Hull City Centre Hotel 2 stars

Customer review rating (ALL Rating) 4.3/5 4,067 reviews

ALLSAFE approved hotel

ibis Hull City Centre
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+ 9 Services

Hotel extras

  • Hotel amenities include free Wi-Fi and access to a computer

  • Central location, with plenty of nearby transport links

  • Pet-friendly hotel, with on-site facilities

  • Le Nautique Café offers snacks and drinks 24 hours a day

  • Hotel bar and Fogg's Restaurant serves a choice of international cuisine

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Hull City Centre

Osbourne Street
Ferensway
HU1 2NL hull
united kingdom

Fax: (+44)1482/387510

Check-in from 15h00

Check out up to 12h00

  • By plane

    HUMBERSIDE At 29km / 18.02 miles

  • By plane

    LEEDS/BRADFORD At 104.6km / 65 miles

  • By plane

    ROBIN HOOD DONCASTER At 29km / 18.02 miles

  • By boat

    North Sea Ferries At 8.05km / 5 miles

  • By boat

    P&O NORTH SEA FERRIES At 8.05km / 5 miles

  • By car

    M62 At 24km / 14.91 miles

  • By train

    HULL At 1km / 0.62 miles

  • By train

    Paragon Station At 0.8km / 0.5 miles

GPS:53.742264, -0.344256

Hotel services

Check-in from - Check out up to

In summary
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar

FOGGS

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Our guest reviews for
ibis Hull City Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

4,067 reviews

TripAdvisor Rating 4.0/5

1,073 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Very comfortable

Customer review rating 5.0/5

Rowena K. Couples - 12/01/2022 Confirmed reviews ALL

Good value and very comfortable, great shower. Not the first stay in this hotel and won't be the last, my 'go to' hotel in Hull.

great staff

Customer review rating 4.5/5

Malcolm B. Solo - 11/01/2022 Confirmed reviews ALL

I stayed in the hotel for about 11 weeks, having previously stayed last summer for two or three weeks. The biggest attraction by far is the wonderful team of staff – housekeepers, front of house staff, Cook and handyman.

Good Stay

Customer review rating 5.0/5

Jm Solo - 09/01/2022 Confirmed reviews ALL

Clean room, friendly staff

Good location

Customer review rating 5.0/5

Mark W. Couples - 09/01/2022 Confirmed reviews ALL

All good breakfast was fantastic

Ideally located

Customer review rating 5.0/5

Linda Friends - 07/01/2022 Confirmed reviews ALL

The hotel is in a great spot for guests to access shopping and for socialising.

Very poor hygiene, dirty linen, room smelt and non flushing toilet

Customer review rating 0.5/5

L S. Friends - 29/12/2021 Confirmed reviews ALL

It was a awful experience as soon as we entered the room, there was a awful smell as soon as we entered and the cleanliness of the room looked very poor upon first glances. After a couple of hours of being there and closer inspection the room was very dirty with dirty linen and general uncleanlinesses in the bathroom. It wasn’t until later on that we discovered that the awful smell in the room was down to a toilet that wouldn’t flush and looked like it hadn’t been flushed after the last visit. Overall very disappointed and has put me off using this hotel again.

Dear Lloyd S., Thank you for taking the time to tell us about your experience at the ibis Hull City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Phil Woods General Manager

Good value

Customer review rating 3.0/5

Rob Friends - 29/12/2021 Confirmed reviews ALL

Whilst the hotel was very good value and well located there weren't too many other positives.

Well located, clean, tidy, safe and efficient.

Customer review rating 4.5/5

Tony P. Solo - 27/12/2021 Confirmed reviews ALL

A nice welcome from compitent efficient staff, clean room with comfortable bed. A nice breakfast and plenty of it. Could recommend this to anyone for a good value for money stay in an ideal close to town and the marina location. Also ideal road run to the P&O ferry terminal.

Comfortable stay

Customer review rating 5.0/5

Sue D. Couples - 26/12/2021 Confirmed reviews ALL

Well situated for the Bonus Arena. Good breakfast and comfortable beds. Staff very pleasant.

Good location

Customer review rating 4.5/5

Sue D. Couples - 26/12/2021 Confirmed reviews ALL

Very friendly staff, good value and a good breakfast

location good

Customer review rating 5.0/5

Susan Couples - 25/12/2021 Confirmed reviews ALL

All staff made us welcome nothing to much trouble room fine good buffet breakfast

All good. No problems

Customer review rating 4.0/5

Anonymous Solo - 24/12/2021 Confirmed reviews ALL

Nicely near to the railway station. Service was fine. Room was fine.

Comfortable hotel

Customer review rating 5.0/5

Shaun Friends - 23/12/2021 Confirmed reviews ALL

Rooms well designed, with comfortable beds. great location for city centre. Helpful and friendly staff .

Well located

Customer review rating 5.0/5

Stephen S. Couples - 19/12/2021 Confirmed reviews ALL

Stay here when in hull always clean and friendly staff not had a bad stay yet

Dear Stephen s., We very much appreciate your comments regarding your stay at the ibis Hull City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Phil Woods General Manager

Good Stay

Customer review rating 4.5/5

Anonymous Solo - 18/12/2021 Confirmed reviews ALL

Good trouble free stay

Best Hotel in Hull⁹

Customer review rating 5.0/5

Linnyc Friends - 18/12/2021 Confirmed reviews ALL

Always so comfortable, amazing shower pod. Excellent efficient Staff all round. Ideal for all Hull City amenities.

Dear Lynn C., We very much appreciate your comments regarding your stay at the ibis Hull City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Phil Woods General Manager

Tired and needing improvement

Customer review rating 1.0/5

Chadd G. Business - 17/12/2021 Confirmed reviews ALL

Walking into the room I was hit with the stench of stale smoke (smoke free room?) There are stains on the carpet, the bench tops and tears in the top of the curtains. Patches of un-matching paint across the walls. When I pulled back the covers to go to bed, the bottom sheet hadn't been made properly and half the mattress was exposed - I slept on top of the bed wrapped in the cover like a sleeping bag Will not be returning to this place

Dear Chad G., Thank you for taking the time to tell us about your experience at the ibis Hull City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Phil Woods General Manager

A comfortable stay

TripAdvisor rating 5.0/5

kristinagillett 15/12/2021 TripAdvisor review

A comfortable room with a great shower. The staff were friendly and helpful. Handy location near the station and city centre. I enjoyed visiting the Feren’s Art Gallery and the Hammonds of Hull Food Hall.

Well located

Customer review rating 4.5/5

N D. Solo - 12/12/2021 Confirmed reviews ALL

Perfectly happy with my stay, everything I wanted for the purposes of my stay was available.

Fabulous staff

TripAdvisor rating 5.0/5

Everose1963 Business - 30/11/2021 TripAdvisor review

Great place clean and staff friendly and great very good value for money I particularly appreciate the staff helpful and nothing was too much trouble the food was ok but would appreciate more vegetarian options

Our most recent 20 reviews

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