ibis Hull City Centre Hotel 2 stars

Felt just as safe as I did before covid. Staff were great and gave excellent information. Room was clean and fresh. Still my favourite hotel in Hull. Great location and price and comfortable rooms and great shower.

Not very satisfied with our stay. 1) We had booked two rooms for a family, but we were put on different floors. We asked to have them at least on the same floor, and they found a room. But it smelled like cigarettes. We told them, and they moved us to another room. The new room wasn't very clean and didn't smell great either. The second room wasn't clean either. 2) It was a warm weekend, and we needed to keep the windows open. But there was a lot of people passing by and rather loud. Also, this is next to the police office and you can when they start the signal. 3) The staff seems to try to be nice. When I've tried to get coffee, one of them almost shouted at me that I should first pay before I touch the coffee machine. I've stayed in many Accor hotels, but this was the least enjoyable.

I arrived late Friday night. Was greeted at the reception and talk through all the covid precautions that they where taken eg. Booking slots for breakfast and no housekeeping. I was given my key card and toldd how to get to my room. In the morning told how breakfast would work. Was sent an email before checking out stating how to check out safely and within an hour of checking out was sent an invoice. This is a well run hotel. It is in need on a little updating but no big deal as it was in a good state of repair

Clean comfortable room in convenient location

We had a few issues but dealt with extremely well by Duty Manager Lisa. Deserves a pay rise..

The hotel is very basic and has limited amenities, but in good location and very close to overnight parking for just £3. I didn’t pay a lot for my room so wasn’t expecting a fabulous room, but would have been disappointed if I had paid more.

Clean basic accommodation. Helpful receptionist

Great location, friendly staff, doing their best to keep the residents happy during these awkward times for all. The cleaning staff, especially the lady who did the 3rd floor during our stay was more than happy to help with fresh towel etc. Only slight gripe is lack of parking but I knew this when I booked and made alternative arrangements.

Although we were put in a room that we were not happy with, we were quickly moved to a more suitable room that was more to our liking.

Very enjoyable- plesant staff and good clean facilities

This hotel is situated in a good place for Hull City centre, however we found the hotel room was filthy, the toilet door was held together with Sellotape it could not be closed properly, The only good thing with the staff they were very polite and helpful, I use ibis hotels quite a lot and this totally lets the group down, it was noisy someone even knocked on our door at 7:15 absolutely drunk woke us up then said sorry wrong room,

Friendly staff, Comfortable beds.

Always happy with stays here, but moved to point out that the staff who are always friendly continue to offer a warm friendly welcome especially during these difficult covid times when there is so much uncertainty.

Very pleasant stay, loved the token of giving me some chocolate to welcome and thank me for being a Silver Member. Great location and usually very good value for money when booked in advance - looking forward to coming back!

Stayed overnight on Saturday before Christmas. Have stayed here before. It’s modern in reception & bar area. Rooms are basic but clean. For the price, this is a great place to stay in centre of the city. Friendly and helpful staff.