ibis Hull City Centre Hotel 2 stars

Good welcome reception. The receptionist helped me chose the appropriate type and location of my room. Very basic room with no phone facilities and no hair drier without requesting one. I didn't consider hotel breakfast as this was too expensive for what it is. The air-cooling or ventilation system didn't work. Unfortunately, my room was never cleaned before my return from work as I was working nights and sleep during the day and I was told that the cleaners will not enter the room until I depart due to COVID-19. I stayed for three nights without any room cleaning. On the day of my departure, the manager was happy to extend my stay by a few hours to allow me to sleep prior to my long drive home. The front disk was helpful to extend my stay for another night when I called them using my mobile phone from the room as I needed to stay longer. One of the staff came to drop off a fan and told me that I need to pay soon otherwise I would have to remove my belongings and find somewhere else to sleep. I found her approach rather upsetting and insulting although I am sure she didn't mean it that way.

Yeah it was good for the price ...comfy bed nice big shower,clean room,quiet and covid rules in place... Plug in washbasin tended to "stick" reported it.

Would stay again

It was exactly what we wanted for a overnight stay. We did book for a concert and it would have been ideal for the arena but the concert was cancelled, but we decided to go anyway. Plenty around us all in walking distance to keep us entertained. The staff was friendly and the room was clean. We had a very good night

The hotel was ideally placed for visiting most places short distance to either the marina and waterfront also the princes quay shopping area plus the town centre and old town not far either only downside if you can call it that room slightly on the small size otherwise good hotel

A regular here so don't often leave review. With covid though thought it was worthy noting that the staff are as friendly & welcoming as always but in these strange times of clinical cleanliness the warmth it still there.

just what we needed after a hectic week moving home

All very helpfull service .

Staff friendly, all Covid safety measures in place. Just a little strange compared with pre-covid visits.

Always happy with stays here, but moved to point out that the staff who are always friendly continue to offer a warm friendly welcome especially during these difficult covid times when there is so much uncertainty.

Hotel room was clean, tidy, everything worked.

A last minute stay at a reasonable price in a comfortable room

Staff were very helpful and nice. The hotel is located very centrally in Hull. However, the room was very basic and tired looking. Carpets smelt stale and reception a little uninviting. Breakfast was a great disappointment. To pay £15 for 2 breakfasts: a paper cup and items that were unappetising was a poor substitute for a buffet breakfast. I understand that it was necessary in current climate but to charge so much for so little felt like daylight robbery.

family in hull center of all of them can get to everyone easy

Very basic but clean, what we were expecting for the price and current covid restrictions, unfortunately spoilt by idiots who thought it was funny to run the corridors banging doors at 2am with no intervention from hotel staff!