Mercure Thurrock Stifford Hall 3 stars

Customer review rating (ALL Rating) 4.4/5 275 reviews

Best price
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Mercure Thurrock Stifford Hall - Image 1
Mercure Thurrock Stifford Hall - Image 2
Mercure Thurrock Stifford Hall - Image 3
Mercure Thurrock Stifford Hall - Image 4
High Road, North Stifford, RM16 5UE GRAYS, United Kingdom

Description

Hotel extras

  • Close to Port of Tilbury

  • Licensed wedding venue

  • Covered terrace offering al-fresco dining

  • Easily accessible from A13 and M25

  • 7 meeting spaces

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Classic Room with 1 double bed

Photo out of - Classic Room with 1 double bed

Air-conditioned room with 1 double bed. Free WiFi, coffee and tea making facilities and bathroom with bath or shower.

Max. number of persons
2
Area
From 20 m² / 215 sq ft

Bedding

Double bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Opening windows
  • Trouser press

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • 2 pers. max
  • 20 m² / 215 sq ft
  • Bedding 1 x Double bed(s)
See availabilities

Air-conditioned room with 2 single beds. Free WiFi, coffee and tea making facilities and bathroom with bath or shower.

Max. number of persons
2
Area
From 20 m² / 215 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Opening windows
  • Trouser press

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Air-conditioned room with 1 double bed. Free WiFi, coffee and tea making facilities and bathroom with bath or shower. Disabled pull cord in both bedroom and bathroom. Raised toilet seat, grab rails for toilet and bath.

Max. number of persons
2
Area
From 20 m² / 215 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Opening windows
  • Trouser press

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Air-conditioned room with 1 Double bed. Free WiFi, coffee and tea making facilities and bathroom with bath or shower.

Max. number of persons
1
Area
From 19 m² / 204 sq ft

Bedding

Double bed(s) x1

Bathroom

Bathroom Facilities

  • Make-up/magnifying mirror

Media And Technology

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Opening windows
  • Trouser press

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Hotel location

Mercure Thurrock Stifford Hall

High Road, North Stifford
RM16 5UE GRAYS
United Kingdom

GPS:51.50164, 0.31327

Telephone
Fax +44 1708 719988

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 97 rooms
  • One room for people with reduced mobility
  • 4 connecting rooms
  • 97 non-smoking rooms
  • 2 floors

Languages spoken at the hotel

  • English
  • Polish

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

  • Air Conditioning

Porter

  • Porter

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

6 Meeting rooms

  • On site
  • Outdoor parking
  • Public

  • Parking pricing: 4.80 € 4 GBP

Vehicles

  • Bus parking

Security

  • Well-lit parking

REGENCY

Photo out of - REGENCY

Our Regency restaurant has views of our landscaped gardens, dining is from our a-la-carte menu

Cooking style
French
Capacity
80
Accessibility
Accessible service
RM16 5UE Grays, United Kingdom
Telephone +44 1708 719988

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Non Smoking Area
  • Terrace

Payment

  • Cash
  • Credit card
  • Cheque

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

Our Regency restaurant has views of our landscaped gardens, dining is from our a-la-carte menu

The bar is perfect for unwinding with a tipple or beverage of your choice. With a a mix of comfortable sofas and high tables. It is suitable for the solo traveller or family. A fully stocked bar with an extensive selection of world wines and draught beers

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  275 reviews

Customer review rating 0.5/5

Karl S. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Edewor O. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Payne H. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Graham B. Couples - Confirmed reviews ALL

Customer review rating 3.0/5

Victor H. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Edewor O. Families - Confirmed reviews ALL

Efficient check in process. Though dated, it was still a lovely place to stay.

Customer review rating 5.0/5

Payne H. Families - Confirmed reviews ALL

Excellent service. Thank you so much Monica. The only problem is the ladies toilet at the reception. It has a step when going down and you have to climb one step when coming out of the toilet. I really struggled due to my poor mobility but managed it with the support of other female staff at reception who were glad to help me as i mobilise with a walking stick . Sorry didn't get their names. I think the step should be removed it's a hazard that can put people at risk of falls.

Customer review rating 4.5/5

Graham B. Couples - Confirmed reviews ALL

Good location for London Cruise Terminal, staff very friendly. Special mention to receptionist very bubbly and helpful. Food bit limited of an evening when they have an event on but it was only an overnight stay after all.

Customer review rating 3.0/5

Victor H. Couples - Confirmed reviews ALL

Breakfast was very good well cooked and hot. bed was comfy, room was fine. But the big downside was the evening meal, you had an event going on so the restaurant was closed.we had to eat in the bar which is not that good if your a guest staying there and want a nice meal and all you can have is a meal in a noisy bar, and after we ordered it took 40 minutes to arrive

Customer review rating 5.0/5

Andrew S. Couples - Confirmed reviews ALL

spent a night here bed was comfortable we were both tired so had a lovely sleep

Customer review rating 3.0/5

Laura L. Couples - Confirmed reviews ALL

Staff we good but didnt get inform regarding loud music very dissapointed with this

Customer review rating 4.0/5

Malson P. Families - Confirmed reviews ALL

The hotel was lovely rooms were clean and staff we friendly and professional. I was disappointed by the range of drinks at the bar. There was only 1 choice of Ale and no choice of a plain apple cider only the added fruit varieties

Customer review rating 4.5/5

Sharmilla N. Business - Confirmed reviews ALL

Stayed one night. Big room, very clean and luxurious. Had to leave early and got packed breakfast. Excellent parking facilities

Customer review rating 5.0/5

Lesley S. Friends - Confirmed reviews ALL

I celebrated my 70th birthday at the hotel and I can honestly say what a wonderful experience i had, the suite, food, staff, room all met our needs and more. I would recommend this hotel for anyone wanting to have a celebration of any kind.

Customer review rating 5.0/5

Lorraine I. Solo - Confirmed reviews ALL

Very very good food fab service room cleanstaff great

Customer review rating 4.5/5

Bivan S. Business - Confirmed reviews ALL

Amazing

Customer review rating 4.0/5

William A. Couples - Confirmed reviews ALL

Well located for London Cruise Terminal. Knowledgeable, friendly staff who were always willing to help.

Customer review rating 5.0/5

Julie T. B. Friends - Confirmed reviews ALL

Stayed overnight before a cruise and car parked for 9 days. Room lovely and great breakfast. Organised taxi to cruise terminal and whole process went smoothly.

Customer review rating 2.0/5

Emma B. Business - Confirmed reviews ALL

Gentleman at check in not very friendly. Room not great even though I upgraded.

Customer review rating 5.0/5

Simon G. Business - Confirmed reviews ALL

I stay fairly regularly on business for a night or two but have not stayed for about 3 months. Same service, cleanliness and friendly staff but the new menu is fantastic- never remove the seabass nicoise bowl!

Customer review rating 5.0/5

Henrietta A. Families - Confirmed reviews ALL

We had a really lovely stay over the weekend. The hotel was very clean, comfortable and relaxing, with a beautiful and pleasant environment. All the staff we came across were very friendly and helpful, from the reception staff and kitchen staff to the cleaner. They were always happy to help with any questions or queries we had, which made our stay even more enjoyable. We felt very comfortable throughout our stay and had a wonderful experience. I would definitely stay here again whenever I have another occasion in the area, and I would happily recommend the hotel to others.

Customer review rating 1.0/5

Paola C. Business - Confirmed reviews ALL

Unfortunately, my stay was a very unpleasant experience. The room I was given was not fit for purpose. The air conditioning had a loud and noisy leak, and when I reported it to the staff, I was advised to wait for 1.5 hours (which would have been around 10 p.m.) to see if the noise stopped. I was not offered an alternative room and was told that the hotel was fully booked. The noise eventually stopped, but it started again during the night and woke me up. I had to call reception again to report the issue. I was initially told that there were no rooms available, but after explaining that it was impossible to sleep in the room because of the noise, I was eventually offered an alternative room that had apparently been allocated to a guest who had not arrived. To make matters worse, when I used the kettle, the electricity went off because of an issue with the fuse, so I had to contact reception yet again. Overall, it was a very disappointing and unpleasant experience. Considering the number of issues I experienced and the disruption to my sleep, I was also disappointed that I was not offered any discount or refund for the £120 I paid for the night.

Customer review rating 4.0/5

Harold P. Couples - Confirmed reviews ALL

People were friendly. Beer was cold. breakfast was good. It would have feennice if it was a little closer to the port and not so isolated.

Customer review rating 4.0/5

Richard P. Couples - Confirmed reviews ALL

I booked 2 rooms for my wife and I and two friends

Other web-users rate our hotel

  • 137 reviews 8.5/10 Location
  • 334 reviews 7.1/10 Room
  • 394 reviews 8.6/10 Service
  • 6 reviews 2.6/10 WiFi
  • 172 reviews 7.4/10 Breakfast
  • 142 reviews 7.7/10 Cleanliness

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