Mercure Thurrock Stifford Hall 3 stars

Customer review rating (ALL Rating) 4.3/5 163 reviews

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Description

Hotel extras

  • Close to Port of Tilbury

  • Licensed wedding venue

  • Covered terrace offering al-fresco dining

  • Easily accessible from A13 and M25

  • 7 meeting spaces

Our accommodation(s)

Hotel location

Mercure Thurrock Stifford Hall

High Road, North Stifford
RM16 5UE GRAYS
United Kingdom

GPS:51.50164, 0.31327

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

REGENCY

Our Regency restaurant has views of our landscaped gardens, dining is from our a-la-carte menu

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  163 reviews

Customer review rating 4.0/5

Simon M. Business - Confirmed reviews ALL

Overall my stay was satisfactory, but it was unfortunately not great for one relatively small but important reason. On the second night a Police dog in a Police van was parked in the car park not far from my window and the dog unfortunately barked on and off all night. With hindsight I should have complained immediately, but I didn't think it would go on all night, and it was intermittent. It would have been much better if the van was parked in the parking spaces near the front entrance far away from your guest accommodation. Otherwise, all was okay. Your staff are friendly and helpful, especially on the front desk and the room was fine and as expected. I wish you would add steak pie, mashed potato and vegetables to the bar food menu, and for me the current wild mushroom soup is too fussy. However, the chef kindly served tomato and pepper soup instead, which was appreciated. It would be good if the TV in the bar could feature sport rather than Smooth Radio.

Customer review rating 5.0/5

Denis R. Solo - Confirmed reviews ALL

Typically first-rate Mercure standard. Your helpful and pleasant staff make all the difference.

Customer review rating 3.0/5

Toby S. Couples - Confirmed reviews ALL

Great hotel. Well situated and overall it was adequate Breakfast was disappointing though. Stale pastry and rock hard pain au chocolats that had been out a few days at least. The rooms were very dated. Reminded me of a five guys with the decor more than a hotel. Suited our needs tho. The air con was incredibly loud too come to think of it. Making some horrendous noises.

Customer review rating 5.0/5

Hart D. Couples - Confirmed reviews ALL

Pretty much as stated above.

Customer review rating 4.0/5

John L. Business - Confirmed reviews ALL

Comfortable and courteous staff, good find

Other web-users rate our hotel

  • 146 reviews 8.1/10 Location
  • 348 reviews 6.6/10 Room
  • 385 reviews 9/10 Service
  • 8 reviews 7.1/10 WiFi
  • 171 reviews 7.9/10 Breakfast
  • 139 reviews 7.5/10 Cleanliness
  • 63 reviews 6.4/10 Value

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