Novotel Liverpool Paddington Village 4 stars

Customer review rating (ALL Rating) 4.8/5 1,793 reviews

Novotel Liverpool Paddington Village - Image 1
Novotel Liverpool Paddington Village - Image 2
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Description

Hotel extras

  • Great location for both business and leisure trips

  • 1 mile from Lime Street Station (20 minute walk) and just 3 miles from M62

  • 221 modern bedrooms including 39 Studio Apartments perfect for a longer stay

  • Destination dining in our popular Kensington Restaurant

  • Excellent & flexible meeting spaces for up to 120 people

Our accommodation(s)

Book this hotel
Room 1

Our Executive rooms are exclusively located on floors 11 to 15 and feature 2 single beds. Enjoy added extras including Coffee Pod Machine, additional luxury Rituals Toiletries in your en-suite bathroom with rain shower & business desk & chair.

Max. number of persons
2
Area
From 26 m² / 279 sq ft

Bedding

Twin bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 26 m² / 279 sq ft
  • Bedding 1 x Twin bed(s)

Our minimum 25sqm rooms are perfect for families of up to 2 adults and 2 children with 1 king bed and 2 single trundle pull-out beds. Our family bathrooms have an essential bathtub with overhead Rain shower and feature complimentary Rituals Toiletries.

Max. number of persons
4
Area
From 26 m² / 279 sq ft

Bedding

Single bed(s) x2

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Safe large enough to accommodate a laptop

Our spacious minimum 25sqm Standard rooms feature one Super king bed and can accommodate up to two adults. Rooms have a modern bathrooms with rain shower and include complimentary Rituals toiletries.

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Safe large enough to accommodate a laptop

Our spacious rooms are perfect for sharing friends or colleagues and feature 2 single beds. The modern bathroom has walk-in combi Rain & Flexible head shower and complimentary Rituals Toiletries.

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

Twin bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Safe large enough to accommodate a laptop

Our 13 fully Accessible rooms feature 1 king bed and en-suite accessible bathroom with roll in rain shower, grab rails and emergency pull cords. The interconnecting twin bedded room next door can be booked at a discounted rate by calling Reservations.

Max. number of persons
2
Area
From 28 m² / 301 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack
  • Universal shaving plug
  • Toilet with side and rear grab bars
  • Toilet seat 17”-19” above floor
  • Sink lever hardware
  • Sink top 27”-34” above floor
  • Bathroom has 60” diameter turning radius or space for T-turn
  • Towel bar or rack no higher than 48” above floor provided
  • Bottom edge of reflective edge of mirror no higher than 40” above floor
  • Handheld shower
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Safe large enough to accommodate a laptop

Perfect for the longer stay, our 39 Studio Apartments are a minimum 38sqm with 1 super king bed, 1 double sofa bed and an en-suite bathroom with Rain shower. The fully furnished kitchenette is equipped with combi Microwave Oven and Fridge Freezer.

Max. number of persons
4
Area
From 38 m² / 409 sq ft

Bedding

Double sofa bed(s) x1

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Microwave grill
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Refrigerator with freezer compartment
  • Studio/kitchenette
  • Free in Room Mineral Water
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Hotel location

Novotel Liverpool Paddington Village

3 Paddington Village, Off Grove Street
L7 3FA Liverpool
United Kingdom

GPS:53.407111, -2.959996

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • 221 rooms
  • 17 rooms for people with reduced mobility
  • 29 family rooms
  • 13 connecting rooms
  • 221 non-smoking rooms
  • 16 floors

Languages spoken at the hotel

  • English
  • Spanish
  • Polish
  • Portuguese

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundry / Valet Services Additional charge
  • Pressing Additional charge

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High Speed internet Additional charge
  • High Speed WiFi Additional charge
  • WiFi at the hotel Additional charge
  • WiFi in the communal areas Additional charge

Air conditioning

Desk equipment available

  • Plugs and converters available on desks
  • Plugs and converters available on desks Additional charge
  • Umbrellas Additional charge

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge
  • Room service Additional charge

Snack and beverage machine

  • Snack and beverage machine

Business

5 Meeting rooms

Family

Services for children

  • Tourist guide for families
  • Children''s TV Channels

Well-being

Fitness Suite

  • On site

Sports and leisure

Gym

  • On site
  • Near the property
  • Indoor parking
  • Public
  • 1,249 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.09 m / 6.88 ft
  • Parking pricing: 14.63 GBP 14.63 GBP

Services & equipment

  • Intercom
  • Stairs
  • Electric car recharging units 7 kVA

Security

  • Well-lit parking
  • Parking equipped with lights

Accessibility

  • Elevators
  • Accessible parking

KENSINGTON RESTAURANT

International cuisine can be enjoyed in our destination Kensington Restaurant. Enjoy the sights, sounds and aromas coming from our Theatre kitchen as our Executive Kitchen Team prepare your meal.

Cooking style
International
Chef name
Kieran Maxwell
Capacity
150
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area

Payment

  • Cash
  • Credit card
  • Apple Pay
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Maestro
  • Visa

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Brunch
  • Children menu
  • Gluten-free menu
  • Halal menu
  • Vegetarian menu

International cuisine can be enjoyed in our destination Kensington Restaurant. Enjoy the sights, sounds and aromas coming from our Theatre kitchen as our Executive Kitchen Team prepare your meal.

At Kensington Bar on the first floor, you can enjoy a drink and relax in style. Choose from one of our many local Liverpool suppliers such as Love Lane Brewery and Lost Dock Rum or maybe treat yourself to one of our impressive Cocktails.

Enjoy a delicious breakfast at Novotel Liverpool Paddington Village with a fresh buffet of hot and cold options, from eggs and pastries to fruit and cereals-perfect fuel for a busy day in the city.

Our modern fitness suite features two Precor Treadmills, a Precor Cross-trainer, Peloton Bike, Precor Resistance Equipment and multiple free weights. Open 24 hours with towels and water provided.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,793 reviews

Customer review rating 5.0/5

Alison H. Couples - Confirmed reviews ALL

Dear Alison, Thank you for your kind words regarding your recent stay. We are delighted to hear that you appreciated our excellent location, the super comfy rooms, and the great service provided by our staff. Your positive feedback on our breakfast and dinner offerings is greatly valued and will be shared to all our team. We hope to welcome you back to us in the near future, Best regards, Amanda Novotel Liverpool Paddington Village

Customer review rating 5.0/5

Susan B. Business - Confirmed reviews ALL

Dear Susan B., Thank you so much for your kind words regarding your recent stay. It is always such a pleasure to have you staying with us as one of our all time favourite guests. We hope you and your husband are doing well and look forward to seeing you back again soon, Take care, Amanda Novotel Liverpool Paddington Village

Customer review rating 5.0/5

Christina K. Business - Confirmed reviews ALL

Dear Christina, Thank you for your delightful feedback regarding your recent stay at Novotel Liverpool Paddington Village. We are thrilled to hear that our location proved to be convenient for your exam at the spine building, alleviating transportation concerns.We hope your exam went well and wish you the best of luck with your results. It is wonderful to know that you found your room to be comfortable and well-equipped, particularly the workspace and the shower amenities. We strive to create an environment conducive to both relaxation and productivity, and it is gratifying to learn that you were able to enjoy both during your visit. Moreover, we appreciate your positive comments about our ground floor work/study area, which is designed to facilitate collaboration and productivity among our guests. Your recommendation means a great deal to us, and we look forward to welcoming you back in the future. Cheers, Amanda Novotel Liverpool Paddington Village

Customer review rating 5.0/5

Samuel O. Solo - Confirmed reviews ALL

Dear Samuel O., Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you found our accommodations comfortable and appreciated our location. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Novotel Liverpool Paddington Village

Customer review rating 4.5/5

Andy M. Couples - Confirmed reviews ALL

Dear Andy M., Thank you for your positive feedback. We are delighted to hear that you enjoyed our excellent location, the cleanliness of your room, and the superb breakfast buffet. It is also heartening to know that our staff contributed to your pleasant experience, with their wonderful hospitality and we hope to see you back again soon, Cheers Amanda Novotel Liverpool Paddington Village

Dear Emma, Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our hotel to be modern and clean, and that our staff contributed positively to your experience. We appreciate your feedback and hope to welcome you back soon, for another great stay. Cheers Amanda Novotel Liverpool Paddington Village

Customer review rating 5.0/5

Colin W. Couples - Confirmed reviews ALL

Everything about our stay was good.

Dear Colin W., Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay with us and found everything to be just perfect for you. This is just what we love to hear. Your satisfaction and loyalty is our priority, and we look forward to welcoming you back in the near future. Cheers Amanda Novotel Liverpool Paddington Village

Customer review rating 5.0/5

Amritpal S. B. Business - Confirmed reviews ALL

I wasn’t able to check in until around 2.30am due to a late event and your staff were very kind and supportive.

Dear Amritpal S. B., Thank you for your positive feedback regarding your late check-in experience. We are pleased to hear that our staff provided you with the support you needed during your arrival. Your satisfaction is important to us, and we appreciate your kind words and hope to welcome you back again soon, Cheers Amanda Novotel Liverpool Paddington Village

Customer review rating 4.0/5

Kathrin H. Families - Confirmed reviews ALL

Room was clean and comfortable. Great shower. Breakfast was disappointing. Large spread at the buffet but fruit salad was watery, pastry was “supermarket” quality, no semi-skimmed milk at cereal bar. Didn’t try the cooked breakfast

Dear Kathrin, Thank you for your kind words regarding the cleanliness and comfort of your room. We appreciate your feedback about the breakfast offerings, as we strive to provide a quality experience for all our guests. Your comments will be taken into consideration for future improvements. We do hope we have the pleasure of hosting your next visit to the city, Best regards, Amanda Novotel Liverpool Paddington Village

Customer review rating 5.0/5

Alison H. Couples - Confirmed reviews ALL

Excellent hotel. Comfortable and good service from all the staff. Rooms are comfortable and we were fortunate to have an upgrade to a studio. Excellent breakfast and enjoyed our dinner experience

Dear Alison, Thank you for your kind words regarding your recent stay. We are delighted to hear that you appreciated our excellent location, the super comfy rooms, and the great service provided by our staff. Your positive feedback on our breakfast and dinner offerings is greatly valued and will be shared to all our team. We hope to welcome you back to us in the near future, Best regards, Amanda Novotel Liverpool Paddington Village

Customer review rating 5.0/5

Susan B. Business - Confirmed reviews ALL

Amazing hotel. The best staff who are always willing to help. Great room with a fabulous view over the city.

Dear Susan B., Thank you so much for your kind words regarding your recent stay. It is always such a pleasure to have you staying with us as one of our all time favourite guests. We hope you and your husband are doing well and look forward to seeing you back again soon, Take care, Amanda Novotel Liverpool Paddington Village

Customer review rating 5.0/5

Christina K. Business - Confirmed reviews ALL

I stayed in Novotel Paddington village for an exam in the spine building next door. When I booked it I didn’t realise it was right next door, which was amazing, totally took away the stress of having to find transport to the place. The room was amazing, so comfortable. Brilliant WiFi, a space to work in the room with a light, table and chair, big tv, lovely bathroom and the shower was Devine! A big waterfall head walk in shower. Was a lovely place to relax the night before the exam. As well as the ground floor work/study area where I was able to meet friends to go over things before the end of the night. I highly recommend Novotel Paddington Village!

Dear Christina, Thank you for your delightful feedback regarding your recent stay at Novotel Liverpool Paddington Village. We are thrilled to hear that our location proved to be convenient for your exam at the spine building, alleviating transportation concerns.We hope your exam went well and wish you the best of luck with your results. It is wonderful to know that you found your room to be comfortable and well-equipped, particularly the workspace and the shower amenities. We strive to create an environment conducive to both relaxation and productivity, and it is gratifying to learn that you were able to enjoy both during your visit. Moreover, we appreciate your positive comments about our ground floor work/study area, which is designed to facilitate collaboration and productivity among our guests. Your recommendation means a great deal to us, and we look forward to welcoming you back in the future. Cheers, Amanda Novotel Liverpool Paddington Village

Customer review rating 5.0/5

Samuel O. Solo - Confirmed reviews ALL

It was amazing

Dear Samuel O., Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you found our accommodations comfortable and appreciated our location. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Novotel Liverpool Paddington Village

Customer review rating 4.5/5

Andy M. Couples - Confirmed reviews ALL

Lovely hotel, room spotlessly clean, excellent breakfast buffet and lovely friendly staff.

Dear Andy M., Thank you for your positive feedback. We are delighted to hear that you enjoyed our excellent location, the cleanliness of your room, and the superb breakfast buffet. It is also heartening to know that our staff contributed to your pleasant experience, with their wonderful hospitality and we hope to see you back again soon, Cheers Amanda Novotel Liverpool Paddington Village

Customer review rating 5.0/5

Talia A. Business - Confirmed reviews ALL

Really nice experience, comfortable and clean hotel room and very quiet on the floor I stayed at which was needed Friendly and welcoming staff Would be better than perfect if it had its own parking

Dear Talia, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our hotel comfortable and our staff welcoming. We appreciate your suggestion about parking facilities and will take it into consideration for future improvements. Thank you for highlighting your super friendly checkout , this was Haydn who served you so well and I will be sure to share your kind words with him and thank him personally for giving such great service and leaving you with such a positive lasting impression. We hope to welcome you back again soon, Cheers Amanda Novotel Liverpool Paddington Village

Customer review rating 5.0/5

Natalie M. Solo - Confirmed reviews ALL

Although I arrived very late for check-in, the staff were extremely friendly & helpful. The room was spotlessly clean and well laid out with coffee machine etc. Breakfast was also excellent with plenty of choice and the staff also very pleasant and attentive.

Dear Natalie, Thank you for your kind words regarding your recent stay. We are delighted to hear that our staff provided you with friendly and helpful service, and that you enjoyed the cleanliness of your room and the excellent breakfast options available. Your satisfaction is our priority and we hope we will be able to welcome you back in the near future, for another amazing stay with us. Cheers Amanda Novotel Liverpool Paddington Village

Customer review rating 5.0/5

R. R. Couples - Confirmed reviews ALL

polite staff, everything clean, efficient service.

Dear R., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our staff polite and our service efficient. Your feedback about cleanliness is greatly appreciated, as we strive to maintain high standards throughout our hotel. We look forward to welcoming you back again soon, for another excellent stay. Cheers Amanda Novotel Liverpool Paddington Village

Customer review rating 4.0/5

Susan B. Couples - Confirmed reviews ALL

Lovely room and breakfast . Helpful and cheery staff

Dear Susan, Thank you for your kind words regarding your stay with us. We are delighted to hear that you enjoyed our lovely rooms, superb buffet breakfast, and found our staff to be super helpful and cheerful. Your positive feedback is greatly appreciated and will be shared with all the team. We look forward to hosting your next visit to us in the near future, Best regards, Amanda Novotel Liverpool Paddington Village

Customer review rating 5.0/5

Dawn S. Couples - Confirmed reviews ALL

We stayed over for a weekend, we use this hotel around twice a year and wouldnt want to stay anywhere else. The hotel is beautiful, the staff are extremely nice, friendly and helpful and a few now recognise us and the food is delicious. Plus if they can allocate us our usual room when we request it they always do unless its impossible. The hotel is great for disability wheelchair access too, which is extremely important.

Dear Dawn, Thank you for your kind words regarding your recent stay with us. We are thrilled to hear that you consistently enjoy our beautiful hotel and find our staff to be friendly and helpful. It is wonderful to know that our efforts to accommodate your requests, including room preferences and accessibility needs, have made your visits memorable. Your feedback on our dining options is also greatly appreciated. We look forward to welcoming you back for many more enjoyable stays in the future. Best regards, Novotel Liverpool Paddington Village

Customer review rating 5.0/5

Tom M. D. Couples - Confirmed reviews ALL

loved our stay everything perfect...

Dear Tom, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our location convenient and our accommodations clean, as well as our staff helpful. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Novotel Liverpool Paddington Village

Customer review rating 5.0/5

Bridget B. Couples - Confirmed reviews ALL

Felt at home as soon as I arrived. Amazing Novotel.

Dear Bridget, Thank you for your wonderful feedback. We are delighted to hear that you felt at home during your stay and appreciated our comfortable accommodations, exceptional staff, and lovely dining options. Your kind words motivate us to continue providing excellent service. Goodbye and best wishes, Novotel Liverpool Paddington Village

Customer review rating 4.5/5

Felicia G. Families - Confirmed reviews ALL

Clean, comfortable, modern room with twin bed option

Dear Felicia, Thank you for your kind feedback. We are delighted to hear that you found your room to be clean, comfortable, and modern. We strive to provide an excellent experience for our guests, and your satisfaction is our priority. Best regards, Novotel Liverpool Paddington Village

Customer review rating 5.0/5

Catrin M. Families - Confirmed reviews ALL

A great experience here from the moment we booked to checking out. We only stayed for one night - son was attending University Open Day. So we booked a studio room with 2 beds. Room was amazing. Breakfast was brilliant - staff couldn’t do enough to help from the moment we checked in to when we left. Highly recommended.

Dear Catrin M., Thank you for your kind words regarding your recent stay at Novotel Liverpool Paddington Village. We are delighted to hear that you enjoyed your studio room and breakfast, as well as the attentive service from our team. It is always our goal to provide a memorable experience for our guests, and we appreciate your recommendation. We hope to welcome you back in the future. Best regards, Novotel Liverpool Paddington Village

Customer review rating 5.0/5

Jane C. Families - Confirmed reviews ALL

All went well. Excellent room. Friendly staff. Great breakfast.

Dear Jane, Thank you for your positive feedback regarding your stay. We are delighted to hear that you found the room to be an excellent fit for your needs and that our staff and breakfast met your expectations. We look forward to welcoming you back in the future. Best regards, Novotel Liverpool Paddington Village

Customer review rating 3.5/5

Rachel S. Families - Confirmed reviews ALL

Room was clean and modern. Breakfast disappointing. Inadequate staff for volume of diners. Lots of things run out and slow to re-stock.

Dear Rachel, Thank you for your valued feedback regarding your recent stay. While I am pleased to hear that you found your room clean and modern, I regret to learn that the breakfast experience did not meet your expectations due to staffing and restocking issues. Your comments are valued as they help us evaluate our operations and improve were possible. We do hope this has not put you off staying with us and hope to welcome you back so we can improve on your next experience. Best regards, Amanda Novotel Liverpool Paddington Village

Other web-users rate our hotel

  • 1,051 reviews 8.4/10 Location
  • 1,743 reviews 8.9/10 Room
  • 1,734 reviews 9.3/10 Service
  • 21 reviews 6.5/10 WiFi
  • 908 reviews 8.8/10 Cleanliness
  • 866 reviews 8.8/10 Comfort
  • 848 reviews 9.3/10 Breakfast
  • 488 reviews 9.7/10 Vibe

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