Novotel Liverpool Paddington Village 4 stars

Customer review rating (ALL Rating) 4.7/5 835 reviews

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Novotel Liverpool Paddington Village - Image 1
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3 Paddington Village, Off Grove Street, L7 3FA Liverpool, United Kingdom

Description

Hotel extras

  • Great location for both business and leisure trips

  • 1 mile from Lime Street Station (20 minute walk) and just 3 miles from M62

  • 221 modern bedrooms including 39 Studio Apartments perfect for a longer stay

  • Destination dining in our popular Kensington Restaurant

  • Excellent & flexible meeting spaces for up to 120 people

Our accommodation(s)

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Hotel location

Novotel Liverpool Paddington Village

3 Paddington Village, Off Grove Street
L7 3FA Liverpool
United Kingdom

GPS:53.407111, -2.959996

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

KENSINGTON RESTAURANT

International cuisine can be enjoyed in our destination Kensington Restaurant. Enjoy the sights, sounds and aromas coming from our Theatre kitchen as our Executive Kitchen Team prepare your meal.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  835 reviews

Good facilities

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Comfortable, clean and spacious. It would be ideal if the green night light could be turned off.

Dear Richard , We very much appreciate your comments regarding your stay at the Novotel Liverpool Paddington Village. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amanda

I didn’t get the room I would have liked!

Customer review rating 2.5/5

Sally H. Business - Confirmed reviews ALL

I booked an executive room but was given an accessible studio. The reception said I’d been upgraded but I’m afraid I didn’t see it as an upgrade. I didn’t need the studio facilities and I was disappointed not to have the lovely rain shower in the executive room but instead had an accessible shower/wet room which was nowhere near as nice. Being in an accessible room meant the sink and the magnifying mirror were not at a height that were easy for me to use, which was quite annoying. The TV didn’t work - it just had a message that it needed to be programmed. As I was there for one night only on business I didn’t have time to complain or ask for a different room but I did feel unhappy with my stay and it was a shame as I was looking forward to a bit of luxury.

Dear Sally H., Thank you for taking the time to tell us about your experience at the Novotel Liverpool Paddington Village. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please let me know when your coming back to us, and if you book a standard room, I will ensure I upgrade your room for you. Sincerely, Amanda

Good hotel

Customer review rating 4.0/5

Roderick S. Friends - Confirmed reviews ALL

All pretty good. The only thing I would like to be improved is the breakfast layout- try to see it through the eyes of someone who has not been there before and who may not be fully awake.. It doesn’t flow - so I end up making back and forward trips to get my breakfast

Dear Roderick , We very much appreciate your comments regarding your stay at the Novotel Liverpool Paddington Village. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amanda

Excellent New Hotel

Customer review rating 5.0/5

Hudson Business - Confirmed reviews ALL

A work trip. Great bar, restaurant and gym. Excellent spacious rooms

Dear Martin, We very much appreciate your comments regarding your stay at the Novotel Liverpool Paddington Village. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amanda

Excellent Value Room

Customer review rating 4.5/5

Quinn Couples - Confirmed reviews ALL

This room was extremely nice, comfortable, well-equipped, and maintained, especially considering its very reasonable price and good location in Liverpool. Staff were friendly and helpful. The lobby was welcoming and lively. The one minor issue was I got charged on arrival in spite of paying online, but this was sorted out immediately when I checked out and asked about it. The room was really really lovely and if I ever return to Liverpool I am absolutely coming back to this hotel. And we had a great view!

Dear Guest, We very much appreciate you completing our guest survey and scoring us almost top marks following your stay at the Novotel Liverpool Paddington Village. We are delighted you had such a fantastic experience and that you will most definitely be returning too. It is always a pleasure to receive such positive feedback, which I will share with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back again soon for another great stay . Cheers Amanda

Other web-users rate our hotel

  • 650 reviews 8.1/10 Location
  • 1,072 reviews 8.5/10 Room
  • 1,011 reviews 8.9/10 Service
  • 10 reviews 9.2/10 WiFi
  • 559 reviews 8.4/10 Comfort
  • 502 reviews 8.8/10 Breakfast
  • 500 reviews 8.6/10 Cleanliness
  • 407 reviews 9.8/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.