Novotel Liverpool Paddington Village 4 stars

Customer review rating (ALL Rating) 4.8/5 1,528 reviews

Novotel Liverpool Paddington Village - Image 1
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Description

Hotel extras

  • Great location for both business and leisure trips

  • 1 mile from Lime Street Station (20 minute walk) and just 3 miles from M62

  • 221 modern bedrooms including 39 Studio Apartments perfect for a longer stay

  • Destination dining in our popular Kensington Restaurant

  • Excellent & flexible meeting spaces for up to 120 people

Our accommodation(s)

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Room 1

Hotel location

Novotel Liverpool Paddington Village

3 Paddington Village, Off Grove Street
L7 3FA Liverpool
United Kingdom

GPS:53.407111, -2.959996

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

KENSINGTON RESTAURANT

International cuisine can be enjoyed in our destination Kensington Restaurant. Enjoy the sights, sounds and aromas coming from our Theatre kitchen as our Executive Kitchen Team prepare your meal.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.8/5  1,528 reviews

Customer review rating 2.0/5

Peter D. Solo - Confirmed reviews ALL

Dear Peter, Thank you for sharing your feedback regarding your recent stay at Novotel Liverpool Paddington Village. I am pleased to hear that you found our staff to be exceptional, as they strive to provide outstanding service to all our guests. However, I sincerely apologize for the inconvenience you experienced with the lack of running water for a while on the morning of departure.. It is disheartening to learn that this affected your stay, especially after a busy event. We understand that access to basic amenities is essential for a comfortable experience. Your feedback regarding the issue will be taken into consideration as we continually work towards improving our services. While I appreciate your understanding of the situation and the gesture of complimentary parking, I recognize that this does not fully compensate for the challenges you faced. Thank you for your loyalty to our brand, and we hope to have the opportunity to welcome you back in the future for a more seamless experience. Kind regards, Amanda Novotel Liverpool Paddington Village

Customer review rating 4.5/5

Azeem S. Business - Confirmed reviews ALL

Dear Azeem, Thank you for your kind words regarding your recent stay. We are delighted to hear that you had a great experience and that our team made a positive impression. Your feedback is greatly appreciated and motivates us to continue providing excellent service. Cheers Amanda Novotel Liverpool Paddington Village

Customer review rating 5.0/5

Kathy C. Couples - Confirmed reviews ALL

Dear Kathy, Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our facilities and service to your satisfaction. It would be a pleasure to welcome you back for a longer visit in the future. Cheers Amanda Novotel Liverpool Paddington Village

Customer review rating 1.0/5

Rasheed M. Business - Confirmed reviews ALL

Dear Rasheed, Thank you for sharing your concerns regarding your recent stay. I regret that our reception staff did not meet your expectations and that your room comfort was compromised. Your feedback regarding breakfast service and amenities will be taken into consideration as we continually strive to improve. I would really like to learn more about your experience. Please feel free to drop me a direct email , should you wish to discuss this further. I do hope you may give us another try , and allow us to improve on your next experience. Kind regards Amanda

Customer review rating 4.5/5

Koottalai S. Friends - Confirmed reviews ALL

Dear Koottalai, Thank you for your kind words regarding our location and the helpfulness of our staff. We are delighted to know that you enjoyed your stay and appreciate your positive feedback. We look forward to hosting your next visit in the near future, Best regards, Amanda Novotel Liverpool Paddington Village

Other web-users rate our hotel

  • 968 reviews 8.4/10 Location
  • 1,641 reviews 9/10 Room
  • 1,593 reviews 9.3/10 Service
  • 21 reviews 6.8/10 WiFi
  • 834 reviews 8.9/10 Cleanliness
  • 818 reviews 8.7/10 Comfort
  • 805 reviews 9.3/10 Breakfast
  • 464 reviews 9.8/10 Vibe

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