Aparthotel Adagio London Stratford 4 stars

Customer review rating (ALL Rating) 4.7/5 879 reviews

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Aparthotel Adagio London Stratford - Image 1
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42 Celebration Avenue, E20 1DB STRATFORD LONDON, United Kingdom

Description

Hotel extras

  • Just a five-minute walk from Stratford train station

  • Spacious fully equipped apartment & Designer lobby

  • Hotel amenities include free Wi-Fi

  • Easy access to central London by rail or tube

  • 20 min drive from London City airport

Our accommodation(s)

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Hotel location

Aparthotel Adagio London Stratford

42 Celebration Avenue
E20 1DB STRATFORD LONDON
United Kingdom

GPS:51.546225, -0.007886

Telephone
Fax +44 20 4524 7909

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  879 reviews

Great stay

Customer review rating 4.5/5

Jeff M. Families - Confirmed reviews ALL

Great location close to public transport and shopping. The self-contained room meet our needs to prepare basic meals such as breakfast. Facilities such as the laundry and gym were great and were used by both of us. Staff were friendly and helpful attending to our questions and any request for assistance. The following positive criticisms however may enhance customer experience: 1. Guideline on the use of kitchen equipment would assist foreign guests such as ourselves who were not familiar with the product brands or specific equipment e.g. microwave/grill, heated towel rails. 2. Further guidance on accepted "mixed recyclables" in the waste room may facilitate improved adoption of local recycling practices. As a visitor from Australia, we were unfamiliar with UK recycling practices.

Dear Jeff M., Thank you for sharing your positive experience at Aparthotel Adagio London Stratford. We are delighted to hear that our location, self-contained rooms, and facilities met your needs, and that our staff provided you with helpful assistance during your stay. We appreciate your constructive feedback regarding the guidelines for kitchen equipment and recycling practices. It is our aim to ensure that all guests feel comfortable and informed while using our amenities. We do currently have a QR code available with all specific guidelines for kitchen appliances. Additionally, we recognize the importance of clear recycling information, we recently being awarded Green Key, we are working to include al recycle in the apartment. Once again, thank you for your valuable insights. We hope to welcome you back in the future for another enjoyable stay. Best regards, Frederic Le Bras General Manager

Great hotel, excelent location

Customer review rating 4.5/5

The B. F. O. D. I. U. E. U. Y. T. Y. W. V. Families - Confirmed reviews ALL

We had everything we need, spacious appartment great location , excelent servic, love the views from the room. This i. our , second . v., excellent value f. money

Dear Guest, Thank y. f. y. positive feedback regarding y. recent stay. We appreciate y. comments. We are delighted to hear that y. enjoyed y. spacious apartment and excellent service during y. v.. Best regards, Ashley Aparthotel Adagio London Stratford

Good Stay 6-9 Dec 24

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

I am a silver member and always stay at this hotel. Just one thing we had room 1401 which was a handicap bathroom. I wish we were informed the bathroom was handicap. Room was lovely, we just was not happy with the bathroom.

Dear Guest, Thank you for your continued loyalty and for sharing your feedback. We appreciate your comments regarding the room assignment and the bathroom facilities. We strive to provide clear information about our accommodations and will take your input into consideration. Best regards, Frederic Le Bras General Manager

Spacious and well equipped apartment

Customer review rating 5.0/5

Tiggi Friends - Confirmed reviews ALL

A very pleasant stay in a spacious apartment with well equipped kitchen, coffee machine, seating area and good lighting/power points etc. Wifi good. Bathroom spacious. Everything provided including bathroom toiletries, washing up liquid/dishwasher tabs/dishcloth/tea towel. Tea and coffee provided. Pillows comfy but beds a bit hard, and aircon a bit variable. Location perfect (for london aquatics centre) Overall an excellent stay

Dear Tiggi, Thank you for your kind feedback regarding your stay at our aparthotel. We are delighted to hear that you enjoyed the spacious apartment and the amenities provided. Your comments about the bed firmness and air conditioning have been noted, and we appreciate your insights. We strive to ensure our guests have a comfortable experience, and your feedback is invaluable to us. Thank you once again for your review, and we look forward to welcoming you back in the future. Best regards, Frederic Le Bras General Manager

What's the point of great facilities if staff treat you so badly?

Customer review rating 0.5/5

Judeline N. Business - Confirmed reviews ALL

I was looking forward to my stay at Adajio London Stratford - my first visit! I had booked as I was attending a limited access/high security event. On arrival I checked with the Receptionist (also the duty manager) about transport and was advised that they could arrange a taxi for me. I was in reception 10 mins before the time arranged to make sure all was in place. The Receptionist (who had received training that day) told me that if it had been booked it would be there. I asked where I should wait and he simply waved in the direction of the front door. 5 mins after the due time for taxi I asked again. He (allegedly) checked by picking up the phone and confirmed that it was coming. 10 mins later I asked again - he picked up the phone and this time said it had not been booked. He made no suggestion of alternatives. No apology. By now it would be difficult for me to take public transport and I was definitely going to be late. I said how upset I was and his response was.....if you are not happy then leave a review (!) so this is what I am doing. I asked to see his manager - and was told they were to busy to speak to me. Another receptionist found her for me and it was the same one I met earlier. The manager apologised for her error and sorted transport. HOWEVER - I missed the meal, the presentation, and the important networking opportunity. The trip which cost me time and money was completely wasted simply by the attitude of Adajio reception - please train your staff and make sure you employ people with better interpersonal skills for these roles.

Dear Judeline Thank you for taking the time to share your detailed feedback regarding your recent stay at Adagio London Stratford. I want to sincerely apologize for the challenges you experienced during your visit, especially regarding the transportation arrangement and the impact it had on your plans. It is deeply disappointing to hear that our service did not meet your expectations, particularly during such an important trip. While I am glad I was eventually able to arrange transport for you, I regret that this came too late to prevent significant disruptions to your event schedule. We take this feedback very seriously and will ensure that our reception staff receives further training to handle such situations with much more attention and professionalism. If you would consider giving us another chance in the future. Please feel free to contact me directly on h9… , and I will be happy to assist with your arrangements. Once again, I apologize for the shortcomings during your stay and thank you for bringing these matters to my attention. Kind Regards Yasmin Trevizan Front Office Manager Adagio London Stratford

Other web-users rate our hotel

  • 1,157 reviews 9.4/10 Location
  • 1,275 reviews 8.6/10 Room
  • 1,055 reviews 8.3/10 Service
  • 19 reviews 9/10 WiFi
  • 545 reviews 8.4/10 Cleanliness
  • 305 reviews 8.6/10 Amenities
  • 257 reviews 9.3/10 Vibe
  • 200 reviews 8/10 Breakfast

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