Aparthotel Adagio London Stratford 4 stars

Customer review rating (ALL Rating) 4.6/5 799 reviews

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Description

Hotel extras

  • Just a five-minute walk from Stratford train station

  • Spacious fully equipped apartment & Designer lobby

  • Hotel amenities include free Wi-Fi

  • Easy access to central London by rail or tube

  • 20 min drive from London City airport

Our accommodation(s)

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Hotel location

Aparthotel Adagio London Stratford

42 Celebration Avenue
E20 1DB STRATFORD LONDON
United Kingdom

GPS:51.546225, -0.007886

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

2 breakfasts

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  799 reviews

Customer review rating 5.0/5

Katy H. Families - Confirmed reviews ALL

Our stay was really easy, the room was great, the small kitchenette was perfect for our needs, the air was a treat having 30degree heat outside, staff were very helpful and the hotel in generla was clean and well presented.

Dear Katy H., Thank you for your kind words regarding your recent stay. We are pleased to hear that you enjoyed the comfort of your room and the convenience of the kitchenette. Your compliments about our staff and the overall cleanliness of the hotel are greatly appreciated. Best Regards, Jecoliah Samuel, Guest Service Ambassador, Aparthotel Adagio London Stratford.

Customer review rating 4.5/5

Henna M. L. Couples - Confirmed reviews ALL

We liked the location and how modern it was. Our room was very quiet and comfortable. However, a whole week without cleaning felt a bit long, and dust and dirt built up in the room. The bed was also slightly too firm.

Dear Henna M. L., Thank you for your positive feedback regarding our location and modern amenities. I appreciate your comments about the cleaning schedule and the bed comfort. We understand that these aspects can impact your stay, and we value your insights as we continuously strive to enhance our guests' experiences. Goodbye, Frederic Le Bras General Manager

Customer review rating 4.5/5

Lisa H. Friends - Confirmed reviews ALL

Well equipped apartment. Great views over London. Very handy for Stratford International station and Westfield. Slight issues with electric kettle not working but soon resolved by friendly staff. Comfortable beds, air conditioning and quiet room.

Dear Lisa, Thank you for taking the time to share your feedback following your recent stay with us. We are delighted to hear that you enjoyed your well-equipped apartment, the great views over London, and our convenient location close to Stratford International Station and Westfield. It is also wonderful to know that you found the apartment comfortable, quiet, and clean, with comfortable beds and effective air conditioning. We are pleased that our team was able to quickly resolve the issue with the electric kettle and that you were satisfied with the service provided. Your kind comments about our friendly staff are truly appreciated and will be shared with the team. Thank you as well for your positive ratings across all areas and for recommending us. We are very grateful for your support. We look forward to welcoming you back again soon to Aparthotel Adagio London Stratford. Kind regards, Amal Front Office Manager Aparthotel Adagio London Stratford

Customer review rating 5.0/5

Tzu-hsuan H. Friends - Confirmed reviews ALL

My nose was bleeding when I walking into the gate and the staff ask me if I’m okay, do I need anything. It’s very thoughtful

Dear Tzu-Hsuan H., Thank you for your kind words regarding your stay. We are pleased to hear that you found our facilities comfortable and that our staff provided you with thoughtful assistance during your visit. Kind Regards, Jecoliah Samuel, Guest Service Ambassador, Aparthotel Adagio London Stratford

Customer review rating 0.5/5

Rachel S. Families - Confirmed reviews ALL

My wife recently stayed in your Stratford hotel and whilst the stay was everything she and my son hoped, they had quite a shock on their second night. Long story short, reception handed a man key cards to her room and directed them to her room number. He walked straight in as my wife was showering. Thankfully, our son, who is a competitive swimmer, approached the stranger straight away. Thankfully, he was apologetic, showed my son his card with their room number on and promptly left. My wife went down to explain the situation as her keycard no longer worked. They apologised and tried blaming the problem on the stranger but his keycard opened their door and his card had their room number on. They again apologised and offered her two free drinks. Whilst I understand that mistakes happen, this is beyond unacceptable considering that she was in a vulnerable situation and if my son hadn’t been there, anything could have happened. I feel there was a breach of contract due to staff negligence as well as many health and safety laws broken. After a second conversation with the manager, I was told I’d receive contact and am still awaiting

Dear Mr S., Thank you for your email and for bringing this matter to my attention. First and foremost, I would like to sincerely apologise for the distressing experience your wife and son encountered during their stay at our Stratford hotel. What you have described is completely unacceptable, and I fully understand your concern and frustration regarding the seriousness of the incident. There is no excuse for another guest being issued key cards that granted access to your wife’s room. I recognise how vulnerable and alarming the situation must have been, particularly as your wife was showering at the time. Please be assured that this matter is being treated with the utmost seriousness. I am currently investigating exactly how this error occurred, including a door lock and statement from the employee on duty. The safety and security of our guests is my highest priority, and incidents of this nature fall far below the standards I expect. I also apologise that you were advised you would receive further contact and have been left waiting for a response. That delay is not acceptable, particularly given the seriousness of your complaint. I will come back to you in the coming days with the result of my investigation Once again, I am very sorry for the distress caused to your family, and thank you for giving us the opportunity to address this matter properly. Kind regards, Frederic Le Bras General Manager

Other web-users rate our hotel

  • 1,010 reviews 9.7/10 Location
  • 1,073 reviews 8.5/10 Room
  • 968 reviews 8.8/10 Service
  • 21 reviews 6.9/10 WiFi
  • 470 reviews 8.7/10 Cleanliness
  • 262 reviews 8.7/10 Amenities
  • 193 reviews 9.4/10 Vibe
  • 161 reviews 8/10 Breakfast

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