Aparthotel Adagio London Stratford 4 stars

Customer review rating (ALL Rating) 4.6/5 781 reviews

Best price
guarantee
Aparthotel Adagio London Stratford - Image 1
Aparthotel Adagio London Stratford - Image 2
Aparthotel Adagio London Stratford - Image 3
Aparthotel Adagio London Stratford - Image 4
42 Celebration Avenue, E20 1DB STRATFORD LONDON, United Kingdom

Description

Hotel extras

  • Just a five-minute walk from Stratford train station

  • Spacious fully equipped apartment & Designer lobby

  • Hotel amenities include free Wi-Fi

  • Easy access to central London by rail or tube

  • 20 min drive from London City airport

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Aparthotel Adagio London Stratford

42 Celebration Avenue
E20 1DB STRATFORD LONDON
United Kingdom

GPS:51.546225, -0.007886

Telephone
Fax +44 20 4524 7909

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

2 breakfasts

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  781 reviews

Customer review rating 1.0/5

Barry O. Business - Confirmed reviews ALL

From the moment of arrival things were not great, reception could not find my reservation which was for 7 nights. Checking my email they said I was checking in on the wrong day, which made no sense. The email was purely saying checkin online before 12am for arrival next day. Eventually found me. Fridge was not on but no instructions on how to turn it on. We paid for late checkout yet our key was cancelled and room made up at 12 when my wife was shopping. I got a call about wondering if we wanted to dispose our luggage!

Customer review rating 4.5/5

Jennifer R. Couples - Confirmed reviews ALL

All staff friendly & helpful, rooms well equipped& arranged. A good stay all round

Dear Jennifer R., Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you found our accommodation satisfactory and our staff helpful. Your feedback is greatly appreciated, and we hope to welcome you back soon. Best regards, Frederic Le Bras General Manager

Customer review rating 4.0/5

Adam W. Business - Confirmed reviews ALL

High standard of furnishings. Good customer service. Slept well. Better value for money than the nearby Premier Inn. But it's made very difficult to get a VAT receipt! Other hotels send this automatically, either at booking time (if pre-paid and non-refundable), or at check-out time. With Adagio, you have to ask at the front desk, and it has to be manually printed out. We had issues where the manually printed ones were missing line items as well, so it doesn't seem like a foolproof process. Please make this more straightforward, because it is literally the only downside to staying at Aparthotel.

Dear Adam, Thank you for sharing your feedback. I’m glad to hear you enjoyed our facilities, the high standard of furnishings, and had a comfortable stay. I’m really sorry for the hassle with the VAT invoice. Normally, we don’t have any issues providing invoices, and I completely understand how frustrating it must have been when the process wasn’t straightforward. I appreciate you bringing this to our attention, and we’ll review it with our team to ensure it’s as smooth and reliable as possible for our guests in the future. Thank you again for your thoughtful feedback, and we hope to welcome you back to Adagio London Stratford soon. Warm regards, Amal Front Office Manager – Adagio London Stratford

Customer review rating 4.0/5

Harriet C. Families - Confirmed reviews ALL

Was a lovely stay. Great location, friendly helpful staff and overall extremely clean and comfortable. Only issue which I am sure would have been dealt with but I forgot to mention was that the coffee maker was really dirty when I opened the top to put a pod in debris all around the casing. It was really not nice so not able to use it. Breakfast was good and also it was very quiet at night which was good for a comfortable sleep. Best regards, Harriet

Dear Harriet, Thank you for sharing your feedback. I’m delighted to hear you enjoyed your stay, our location, and found our team friendly, helpful, and the apartment clean and comfortable. It’s also great to hear you had a quiet and restful night. I’m very sorry about the condition of the coffee maker — that should never have happened. I appreciate you bringing it to our attention, and I’ll ensure our housekeeping team addresses this so future guests don’t have the same experience. Thank you again for your kind words, and we would be thrilled to welcome you back to Adagio London Stratford. Warm regards, Amal Front Office Manager – Adagio London Stratford

Customer review rating 3.5/5

David G. Solo - Confirmed reviews ALL

Check in was shambolic. Four members of staff were attending to one person checking in before me. As far as I could hear, this was routine and no special requirements were being made yet it took just under 10 minutes for 4 staff members to deal with this while chatting with the guest. When I was attended to, my check in took 2 minutes. This was very frustrating after a long journey. I raised this after my last stay and nothing has changed...... two nespresso pods for a two night stay seems very mean. I don't know anyone who gets by on one espresso to start the day. I appreciate that you sell pods in reception but that seems a more commercial approach to customer care rather than concentrating on hospitality.

Dear David G., Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you enjoyed our prime location and found your room to be clean and fresh. However, we sincerely apologize for the experience you encountered during the check-in process. It is our goal to provide a seamless arrival experience, and we regret that this was not your experience. Your comments regarding the duration of your check-in are noted, and we will take them into consideration for future improvements. Regarding the Nespresso pods, we understand your concerns about the quantity provided. While we do offer additional pods for purchase at our reception, we appreciate the importance of a good start to the day and will look into ways to enhance our offerings in this regard. Thank you once again for your feedback. We value your input, as it helps us to improve our services. Best regards, Frederic Le Bras General Manager

Other web-users rate our hotel

  • 1,068 reviews 9.5/10 Location
  • 1,099 reviews 8.6/10 Room
  • 983 reviews 8.8/10 Service
  • 20 reviews 8.8/10 WiFi
  • 487 reviews 8.6/10 Cleanliness
  • 275 reviews 8.4/10 Amenities
  • 222 reviews 9.4/10 Vibe
  • 169 reviews 8.3/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in London

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.