Aparthotel Adagio London Stratford 4 stars

Customer review rating (ALL Rating) 4.6/5 797 reviews

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Description

Hotel extras

  • Just a five-minute walk from Stratford train station

  • Spacious fully equipped apartment & Designer lobby

  • Hotel amenities include free Wi-Fi

  • Easy access to central London by rail or tube

  • 20 min drive from London City airport

Our accommodation(s)

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Hotel location

Aparthotel Adagio London Stratford

42 Celebration Avenue
E20 1DB STRATFORD LONDON
United Kingdom

GPS:51.546225, -0.007886

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

2 breakfasts

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  797 reviews

Customer review rating 2.0/5

Nia W. E. Families - Confirmed reviews ALL

I’m writing to express my disappointment with our recent stay at your property. While we found the rooms themselves to be lovely, several key issues significantly impacted our experience. The Wi-Fi was not working, and the TV was also not functioning in the evening, which meant we were unable to relax as expected. In addition, the sofa bed was very uncomfortable and not suitable for a good night’s sleep. Given that we paid over £800 for our two-room stay, we feel that these basic amenities should have been fully operational and of an acceptable standard. Unfortunately, this was not the case, and it detracted from what should have been an enjoyable visit. We also have another stay booked for the end of May, and this experience has left us questioning whether to proceed with that reservation. Before making a decision, we would appreciate your response regarding: An explanation for the issues we experienced • Confirmation that these problems have been resolved • Any gesture of goodwill you feel is appropriate under the circumstances We look forward to hearing from you soon. Kind Regards Mrs E.

Customer review rating 4.0/5

Stewart S. Families - Confirmed reviews ALL

7 night stay, 2 adults and 1 teenage son in 1 bed apartment

Dear Stewart S., Thank you for your positive feedback regarding your recent stay with us. We are pleased to hear that you found the quality of our facilities satisfactory and enjoyed the tranquility of our location. It was our pleasure to host you and your family. Best regards, Frederic Le Bras General Manager

Customer review rating 4.0/5

Mark M. Families - Confirmed reviews ALL

The room was good with sufficient appliances to accommodate making meals.

Dear Mark M., Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you found our location convenient and that your room met your needs for meal preparation. We look forward to welcoming you back in the future. Best regards, Frederic Le Bras General Manager

Customer review rating 5.0/5

John S. Families - Confirmed reviews ALL

Excellent staff, great facilities

Dear John, Thank you for taking the time to share such a wonderful review following your recent stay with us. I am delighted to hear that you enjoyed our great location, excellent facilities, and that our team made such a positive impression during your visit. Your kind comments regarding the staff, cleanliness, accommodation, and both check-in and check-out experience are truly appreciated. It is also valuable to receive your feedback regarding ease of access, WiFi speed, and value for money. We are always looking for ways to improve the guest experience, and your comments will certainly be taken into consideration. Thank you once again for choosing to stay with us and for your continued loyalty as an ALL Accor member. We hope to have the pleasure of welcoming you and your family back again soon. Kind regards, Amal Front Office Manager Adagio London Stratford

Customer review rating 3.5/5

Olivier C. L. Business - Confirmed reviews ALL

When I arrived, there was nobody around in the front desk. I had no idea where they were. This happened several times during my stay.

Dear Olivier, Thank you for taking the time to share your feedback following your recent stay with us, and for your continued loyalty as an ALL Accor Diamond member. I am pleased to hear that you appreciated our location, found your accommodation comfortable, and were satisfied with the cleanliness of the hotel. At the same time, I am genuinely sorry to learn about your experience with the front desk availability. I completely understand how frustrating and inconvenient it must have been to arrive and find no one present, especially when this occurred more than once during your stay. This is certainly not the impression or level of service we aim to provide. Please be assured that your comments have been shared with the relevant team so we can review our staffing presence and ensure guests receive a more attentive and welcoming experience at all times. Thank you again for your honest feedback. We truly value your comments as they help us improve, and we hope to have the opportunity to welcome you back and provide you with a much smoother stay in the future. Kind regards, Amal Front Office Manager Adagio London Stratford

Other web-users rate our hotel

  • 1,018 reviews 9.7/10 Location
  • 1,079 reviews 8.5/10 Room
  • 968 reviews 8.9/10 Service
  • 18 reviews 9.3/10 WiFi
  • 474 reviews 8.7/10 Cleanliness
  • 270 reviews 8.6/10 Amenities
  • 202 reviews 9.4/10 Vibe
  • 168 reviews 8.2/10 Value

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