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Novotel London Blackfriars Hotel 4 stars

Customer review rating 4.5/5 13,275 reviews
Novotel London Blackfriars
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+ 21 Services
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Hotel extras

  • Southbank location, perfect for culture and dining venues

  • 15-minute walk to St. Paul's, Tate Modern and the London Eye

  • 182 modern guest rooms and 10 disabled accessible rooms

  • Fully equipped meeting rooms and free Wi-Fi

  • Indoor heated swimming pool, sauna and fitness centre

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Currency exchange
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Sauna
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 8 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
Information message

In response to the COVID-19 pandemic and government guidelines we have taken the difficult decision to close the hotel. Our thoughts remain with everyone impacted across the world and we look forward to welcoming guests and visitors back soon.

Hotel location

Novotel London Blackfriars

46 Blackfriars Road
SE1 8NZ
london
united kingdom

Tel: +442076600834

Fax: (+44)2076332650

Contact email

Check-in from 14h00

Check out up to 12h00

  • LONDON BLACKFRIARS :  CIRCLE& DISTRICT BLACKFRIARS

  • SOUTHWARK STATION :  JUBILEE SOUTHWARK

  • By plane

    LONDON HEATHROW At 30.1km / 18.7 miles

  • By train

    LONDON BLACKFRIARS At 0.8km / 0.5 miles

  • By train

    LONDON WATERLOO At 0km / 0 miles

GPS :51.505157, -0.104709

Our accommodations

The hotel is fully equipped with new-generation Novotel rooms. 100% innovation: a glass screen, which becomes transparent or opaque at the touch of a button, separates the room from the bathroom. Novotel offers you eco-friendly welcome products.

Accessible room

Superior Premium Room with Queen bed

  • Max. number of persons: 2
  • Area: From 24m²
  • Views: Patio, Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Premium Room with Queen bed and single convertible sofa

  • Max. number of persons: 3
  • Area: From 24m²
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Premium Room with 1 Queen-size bed and 2 single sofa beds

  • Max. number of persons: 4
  • Area: From 24m²
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Premium Room with Queen size bed

  • Max. number of persons: 2
  • Area: From 24m²
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Premium Room with Queen size bed andprivate balcony

  • Max. number of persons: 2
  • Area: From 26m²
  • Views: Panorama view, City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive suite with King size bed and 2 single sofa beds

  • Max. number of persons: 4
  • Area: From 35m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

JAMBOREE FOODFEST & BAR

Type of cuisine: International

Take your taste buds on a flavour journey with the Jamboree Foodfest menu. Take on the Raging Bull, dance with The Jerk or have a fling with the Morris Major. Enjoy a laid-back vibe

Lunch

12:00 - 16:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

16:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Jamboree Foodfest & Bar

Photo non contractuelle / Strictly non binding

Make the Jamboree Foodfest & Bar your new hangout and add a little 'jambo' and dash of 'ree' to your day, with the great selection of craft beers, classic cocktails and a delicious food menu available.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 84 m²

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 50 people

Find out more

Our guest reviews for
Novotel London Blackfriars

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

13,275 reviews

tripadvisor

TripAdvisor Rating 4.5/5

3,217 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great stay

Customer review rating 4.5/5

Anonymous Couples - 23/03/2020 Confirmed reviews ALL

Great experience. Clean room. Nice view

Dear Elsa B., Thank you very much for your recent stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please feel free to post your comments on : tripadvisor.com/35… To tell others about your stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Babaye Traore - Guest Services Manager.

Excellent location and very comfortable

Customer review rating 4.5/5

W M. Couples - 22/03/2020 Confirmed reviews ALL

We love this Novotel - the location is convenient to the Tube and perfect for those who like to walk. The hotel itself is clean and comfortable. We noticed that they went a little further than usual with their already excellent service, which was very much appreciated.

Dear Wendy M., Thank you very much for your recent stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please feel free to post your comments on : tripadvisor.com/35… To tell others about your stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Babaye Traore - Guest Services Manager.

Modern hotel with good sized room

Customer review rating 4.5/5

Onb Families - 21/03/2020 Confirmed reviews ALL

Convenient location for my visit to London

Dear Olivier B., Thank you for taking the time to tell us about your experience at the Novotel London Blackfriars. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Do not hesitate to send me an email, if you are planning to come into our hotel, I will be more than happy to allocate you a lovely room with a bathtub. Sincerely, Traore Babaye - Guest Services Manager.

Good location, average hotel

Customer review rating 4.5/5

Conventdweller Couples - 21/03/2020 Confirmed reviews ALL

Our room was clean and quite small, amenities were sparse, only shampoo and body wash, nothing else. Pillows not very comfortable. Breakfast was excellent.

Dear Jay R., Thank you for taking the time to tell us about your experience at the Novotel London Blackfriars. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Traore Babaye - Guest Services Manager.

Nice stay

Customer review rating 4.5/5

Anonymous Business - 21/03/2020 Confirmed reviews ALL

Lovely stay, nice room.

Dear Bruno S., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Traore Babaye - Guest Services Manager.

Not so good for babies

Customer review rating 4.5/5

Celine Families - 20/03/2020 Confirmed reviews ALL

We went to London with our baby of 1 year old. The baby cot was not confortable at all. the mattress was too thin and we had to put our pillow on the baby cot, if not the baby could not sleep. It was not possible to heat the baby food on the hotel

Dear Celine C., Thank you for taking the time to tell us about your experience at the Novotel London Blackfriars. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Babaye Treore Guest Service Manager

Another good stay at Blackfriars

Customer review rating 4.5/5

Mika S. Families - 20/03/2020 Confirmed reviews ALL

Our second time on this hotel and pleasant as always. One issue that has not been changed was the cleaning and small items in room. Especially at times when hygienic levels should be even more clear. E.g. the glasses in bathroom were just put on to the table plainly and not on disposable papers. Small thing, but makes all the difference world. The sauna and swimming pool were great. The breakfast as great as ever. Maybe a bit more fruits needed, but I guess that is more seasonal thing.

Dear Mika S., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I do apologies, for the inconvenience that you had in your room with the cleaning and the service of the small items, I have already advised our Housekeeping Manager, to look into it, for an internal follow up. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Traore Babaye - Guest Services Manager.

Good location and friendly staff

Customer review rating 4.5/5

Cooperman Families - 18/03/2020 Confirmed reviews ALL

This hotel wasn't the cheapest but is in a good location, nice clean rooms, friendly staff. Good family stay.

Dear Richard C., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Traore Babaye - Guest Services Manager.

Great Hotel

Customer review rating 4.5/5

Danne Families - 18/03/2020 Confirmed reviews ALL

Hotel was great with the nicest staff

Dear Daniel T., Thank you very much for your recent stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please feel free to post your comments on : tripadvisor.com/35… To tell others about your stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Babaye Traore - Guest Services Manager.

Well located

Customer review rating 4.5/5

Graham M. Couples - 18/03/2020 Confirmed reviews ALL

Good stay. My only complaint is the condition of the towels. A child would struggle to dry themselves with those. They are way too small. Also to touch them you would feel that they were made of stone. I stay in hotels on a regular basis and it would be safe to say that these towels are the worst by far.

Dear Graham M., Thank you for taking the time to tell us about your experience at the Novotel London Blackfriars. I was happy to read that you had a good stay in our hotel. I am also sorry to hear that our towels, did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We will look into it, for a better improvement. Do not hesitate to send me a direct email, if you are planning to come back in our hotel. I appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Traore Babaye - Guest Services Manager.

Excellent Service + Above and Beyond Expectations

Customer review rating 4.5/5

Chelle Business - 17/03/2020 Confirmed reviews ALL

Lovely location - really a great neighborhood central to everything. I arrived VERY early from the USA and my room wasn't ready. After decamping in the adjoining bar they made a room ready for me in under an hour. Very much appreciated. The room was clean and comfortable. Restocked with water and biscuits each day. Room service was prompt and tasty. Reasonable prices, too. The one dinner we had at the adjoining restaurant was very disappointing. The Nachos were a microwaved mess of weird cheese that held the chips in a vice grip. We saw another table send theirs back. We simply didn't eat them and carried on with the fish and chips which were good.

Dear Michelle H., Thank you very much for your recent stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please feel free to post your comments on : tripadvisor.com/35… To tell others about your stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Babaye Traore - Guest Services Manager.

A comfortable and quiet stay.

Customer review rating 4.5/5

Pierrelepoilu Solo - 17/03/2020 Confirmed reviews ALL

This was my second stay at this Novotel. An excellent room, comfortable and quiet, a very modern bathroom with an excellent shower, a good bed that gave me a very good night of sleep. I really enjoyed the breakfast with a wide choice and quality food. My stay was not the cheapest I could have found, but, all things considered, I believe this to be very high value for money.

Dear Martin C., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Traore Babaye - Guest Services Manager.

Easy to find, friendly staff and very efficient systems.

Customer review rating 4.5/5

Charles T. Couples - 17/03/2020 Confirmed reviews ALL

Stayed for a single night whilst in London for shows, on leisure. Would absolutely stay again, the staff were great and us arriving slightly earlier than most hotels would allow you to check in wasn't even addressed. We were straight up to our room which was clean and tidy.

Dear Charles T., Thank you very much for your recent stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please feel free to post your comments on : tripadvisor.com/35… To tell others about your stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Babaye Traore - Guest Services Manager.

well located nothing else

Customer review rating 4.5/5

Anonymous Solo - 15/03/2020 Confirmed reviews ALL

well located, clean but looks too much "low price" exoerience, bathroom products is minimum, no body cream, shower cup etc.. despite that i check in on line, reception at the arrival was extremely slow

Dear Rodrigo B., Thank you for taking the time to tell us about your experience at the Novotel London Blackfriars. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Traore Babaye - Guest Services Manager.
Customer review rating 4.5/5

Nic Business - 15/03/2020 Confirmed reviews ALL

Staff was extremely helpful, professional and friendly

Dear Nicolas L., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Traore Babaye - Guest Services Manager.
Customer review rating 4.5/5

Anonymous Families - 15/03/2020 Confirmed reviews ALL

Good location, friendly welcome, lovely room, good breakfast, nice leisure facilities.

Dear Richard B., Thank you very much for your recent stay at the Novotel London Blackfriars. We are truly flattered and grateful for your glowing praise following your very recent stay with us. I will make sure to share your feedback with our entire team! We hope to have the pleasure of welcoming you once again in the very near future. Sincerely, Babaye Traore - Guest Services Manager.

Well located

Customer review rating 4.5/5

Danielle M. Business - 14/03/2020 Confirmed reviews ALL

Executive room was clean and tidy however staff at checkout APART from Emma were very uninformed and unfriendly. Breakfast was ok. I left at 11am one morning to return at 4pm to do work in my room and it still was not cleaned- this is not acceptable. The leisure facilities were a disgrace- filthy and cold locker/ shower room. Sauna was freezing. Pool was freezing and jacuzzi was freezing. The only reason I didn’t given less than 5 score was because the room was nice and the breakfast was ok.

Dear Danielle M., Further to your recent stay at the Novotel London Blackfriars, I would like to thank you for taking the time to share your concerns. I have been extremely sensible to the various inconsistencies that you encountered during your Visit in our hotel. I am truly sorry that we did not succeed on this occasion. I would like to present you with our most sincere apologies for the inconvenience caused to you and I dearly hope that they can still be accepted. Rest assured that I have already reviewed each points that you mentioned with the different departments concerned, to prevent future occurrence. I really hope to have the chance of welcoming you back at the Novotel London Blackfriars to restore your faith in the service that we provide. Sincerely yours, Traore Babaye - Guest Services Manager.

Great location, easy to get to from Waterloo. Recommended.

Customer review rating 4.5/5

Phil R. Couples - 13/03/2020 Confirmed reviews ALL

Clean, well appointed and friendly staff. Very enjoyable.

Dear Philip R., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Traore Babaye - Guest Services Manager.

Nice room cold pool

Customer review rating 4.5/5

Chris Couples - 09/03/2020 Confirmed reviews ALL

Enjoyed the room and my time as it was just me and my wife however we would have enjoyed ourselves anywhere.. disappointed with the pool... chose this hotel for the pool facilities however they were ice cold and quite unpleasant so didn’t use them for longer than 10/15 minutes.

Dear Christopher C., Thank you for taking the time to tell us about your experience at the Novotel London Blackfriars. I am sorry to read that your experience in our swimming pool did not meet your expectations; please allow me to express my sincerest apologies. I have checked our swimming pool record of the 29/02. and the temperature of the pool was registered at 29 degrees. I will also advised our Maintenance Department about your feedback. Please rest assured that we will take the appropriate measures to prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Do not hesitate hesitate to send me an email, if you are planning to visit our hotel, I will be more than happy to offer you the breakfasts and a complimentary upgrade ( Subject to availability ). Sincerely, Traore Babaye - Guest Services Manager.

Good stay - enjoyed it

Customer review rating 4.5/5

Jeroen G. B. Business - 06/03/2020 Confirmed reviews ALL

Well located close to the underground Southwark station. Quick check in - check out Enjoyed the stay and will book it again,

Dear Jeroen Bernardus Johannes Grootte B., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Traore Babaye - Guest Services Manager
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