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Novotel London Blackfriars Hotel 4 stars

Customer review rating 4.5/5 13,557 reviews

ALLSAFE approved hotel

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Novotel London Blackfriars
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+ 14 Services

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • 15-minute walk to St. Paul's, Tate Modern and the London Eye

  • Southbank location, perfect for culture and dining venues

  • Fully equipped meeting rooms and free Wi-Fi. 182 modern guest rooms and 10 disabled accessible

  • Indoor heated swimming pool, sauna and fitness centre

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
  • Currency exchange
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Sauna
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 8 Meeting room(s)
  • Copy/print service available

Hotel location

Novotel London Blackfriars

46 Blackfriars Road
SE1 8NZ london
united kingdom

Tel: +442076600834

Fax: (+44)2076332650

Check-in from 14h00

Check out up to 12h00

  • LONDON BLACKFRIARS :  CIRCLE& DISTRICT BLACKFRIARS

  • SOUTHWARK STATION :  JUBILEE SOUTHWARK

  • By plane

    LONDON HEATHROW At 30.1km / 18.7 miles

  • By train

    LONDON BLACKFRIARS At 0.8km / 0.5 miles

  • By train

    LONDON WATERLOO At 0km / 0 miles

GPS :51.505157, -0.104709

Our accommodation(s)

The hotel is fully equipped with new-generation Novotel rooms. 100% innovation: a glass screen, which becomes transparent or opaque at the touch of a button, separates the room from the bathroom. Novotel offers you eco-friendly welcome products.

Our restaurants and bars

JAMBOREE FOODFEST & BAR

Type of cuisine: International

Take your taste buds on a flavour journey with the Jamboree Foodfest menu. Take on the Raging Bull, dance with The Jerk or have a fling with the Morris Major. Enjoy a laid-back vibe

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

Jamboree Foodfest & Bar

Make the Jamboree Foodfest & Bar your new hangout and add a little 'jambo' and dash of 'ree' to your day, with the great selection of craft beers, classic cocktails and a delicious food menu available.

Non contractual photo

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 84

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 40 people

Find out more

Our guest reviews for
Novotel London Blackfriars

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

13,557 reviews

tripadvisor

TripAdvisor Rating 4.5/5

3,256 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

GGood service and great location, but outdated

Customer review rating 3.5/5

Andrew B. Families - 01/08/2021 Confirmed reviews ALL

A good stay, but some criticisms. We stayed in the executive suite, but had poor wifi, outdated semi-functioning TVs and some kind of milk substitute. Could really do better.

Dear Andrew B., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alberto Biollino Guest Services Manager

Good stay

Customer review rating 4.0/5

Anonymous Families - 01/08/2021 Confirmed reviews ALL

We found staff friendly and pool was lovely, safe and well managed. Our room was a bit small with the 2 extra camp beds put up. Bathroom was really nice. The children had fun with "the magic screen " that made made the person in the bathroom appear and disappear from view in the bedroom. Breakfast was nice and set us up for the day. Location was good with only a short walk to Waterloo and Southwark stations

Dear Clare B., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alberto Biollino Guest Services Manager

Lovely hotel, great location , very clean wold definitely stay again.

Customer review rating 4.0/5

Fleur Families - 31/07/2021 Confirmed reviews ALL

Our stay was lovely, staff were great, hotel was lovely and clean which was really important Especially at a time like this.

Dear Fleur V., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alberto Biollino Guest Services Manager

Great location, lovely hotel, fabulous staff

Customer review rating 5.0/5

H. Couples - 31/07/2021 Confirmed reviews ALL

Booked this weekend away in lockdown for my husbands 50th in July - it was good to have something to look forward too! Staff were very helpful at that time when I booked direct (always best to book direct and not via agents). I was concerned that it might be a little far out but was a perfect location - a few moments walk to The Thames and an easy stroll to St Pauls and The Shard. Room was lovely and liked the pool area. Would defiantly stay here again.

Dear Rickard H., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alberto Biollino Guest Services Manager

Amazing stay

Customer review rating 4.5/5

Ella B. Couples - 28/07/2021 Confirmed reviews ALL

Staff were lovely and welcoming. The hotel amenities and cleanliness were spot on. The room was lovely and beds were very comfy

Dear Ella B., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alberto Biollino Guest Services Manager

Perfect birthday weekend getaway

TripAdvisor rating 5.0/5

HeidiBoon 28/07/2021 TripAdvisor review

I booked this direct with the hotel which is always the best way to go! I booked in the middle of lockdown to have something to look forward too for husbands birthday celebrations in July. The hotel staff were so helpful. Novotel Blackfriars is a great location - just a short walk to the Thames and close to St Pauls and The Shard (both of which were on our 'to do' list'. On check-in, staff were helpful and friendly. Room was lovely and perfect for our stay. We did not use the hotel restaurant but looked lovely. The pool area was a treat. Thank you very much London Blackfriars for making the weekend perfect. We hope to come back again!

Dear HeidiBoon, Thank you so much for taking the time to review your stay at the Novotel London Blackfriars and thank you for the 5 star rating. Thank you for your comments on our staff and service and the comfort of your room, this is an area we are very truly proud of. We do hope to welcoming you back soon. With Kind Regards

I love Novotel

Customer review rating 5.0/5

Emma C. Families - 27/07/2021 Confirmed reviews ALL

Lovely room, very friendly staff. Great location. The free bottled water was very welcomed but more tea bags, milk & sugar would be appreciated, please. One "normal" tea bag between two is not quite enough. I always stay in a Novotel because they are consistently good.

Dear Emma C., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have shared your feedback with our Housekeeping Department in regards of the teabags in the room; we will make sure to provide more of them prior to the arrival. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alberto Biollino, Guest Services Manager

Amazing Staff

Customer review rating 5.0/5

Al Families - 27/07/2021 Confirmed reviews ALL

Staff are very polite and helpful. Nothing was too much trouble. A very relaxed and enjoyable mini break.

Dear alan m., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alberto Biollino, Guest Services Manager

It was amazing, staff very friendly and helpful. Very clean hotel, my kids absolutely

Customer review rating 4.5/5

Anonymous Families - 27/07/2021 Confirmed reviews ALL

Amazing

Dear Ebubechukwu M., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alberto Biollino, Guest Services Manager

great location

Customer review rating 3.5/5

Damian K. Friends - 27/07/2021 Confirmed reviews ALL

Easy to get to and is a well presented clean hotel, breakfast had plenty to offer but they did keep running out of breakfast tea.

Dear Damian K., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have shared your feedback with our Front Office team in regards of the Whatsapp function; we will make sure to improve it and to give a quicker reply to ensure your requests are done in a timely manner. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alberto Biollino, Guest Services Manager

Warm welcome, helpful team and comfortable stay

Customer review rating 5.0/5

Sarah M. Families - 26/07/2021 Confirmed reviews ALL

Great welcome on arrival, staff very helpful. Great room and pool facilities. You had to book the pool in advance but this is to ensure it is not over crowded. They are looking out for our safety. That said, my 4 year old loved the pool. Hotel beds and room comfortable. Tea and coffee making facilities were great (biscuits and water included - which was a nice surprise). We didn't eat at the hotel due to hectic schedule, but would definitely return and recommend. Great location. 3 minute walk from Southwark underground. The walk and atmosphere at Southwark, towards HMS Belfast ship was fantastic. They had an area with evening entertainment and a DJ _ outdoors. Lots of places to eat and drink, great location for people watching. Local attractions close hotel such as London Eye, Shrek Adventure and Sea life centre etc.

Dear Sarah M., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alberto Biollino, Guest Services Manager

Amazing view from balcony

Customer review rating 4.5/5

Hayley Solo - 25/07/2021 Confirmed reviews ALL

I stayed two nights recently for my birthday and had a lovely time. The hotel is in a great location, is clean and quiet and the staff are very friendly. I booked an executive room with a balcony and it was definitely worth it for the views of the Shard and central London. The hotel staff left me a birthday card and sweets in my room which was a lovely touch. I used the pool three times and twice I had it to myself. One downside was the lack of blackout curtains so the room was quite light from sunrise (4.30am) but I would definitely stay again and recommend to others.

Dear Hayley J., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alberto Biollino Guest Services Manager

Excellent Value

Customer review rating 4.5/5

Ian Business - 25/07/2021 Confirmed reviews ALL

As always, felt very welcome as members of the loyalty programme

Dear Judy K., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alberto Biollino Guest Services Manager

High standard service!

Customer review rating 5.0/5

Marilyn G. Families - 25/07/2021 Confirmed reviews ALL

I stayed with my daughter and a couple of her friends to celebrate her birthday. A lady who was in reception (don’t remember her name but I think she is French) welcomed us. She is very professional and made us feel very comfortable and told us about all the hotel service. I also would like to thank Toani for all his help and politeness. The rooms were very clean and comfortable and the pool was very enjoyable.

Dear Marilyn G., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alberto Biollino, Guest Services Manager

Bad customer service

Customer review rating 0.5/5

Yumiko W. Families - 23/07/2021 Confirmed reviews ALL

We were planned in advance for this special occasion trip even with COVID situation. We booked in April and you sent us an upgraded email however by the time we checked in the lady at the front desk/Emma told us since all the government regulations has been changed you are no longer upgraded. Meanwhile we have not received any downgrade from you. She was not willing to help us at all. We had to go to the original booking hotel and explained situation all over. It was not a very nice to start the day.

Dear Yumiko W., Thank you for taking the time to tell us about your experience at the Novotel London Blackfriars. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on this email address: H7… if you wish to discuss this matter in further details. Sincerely, Alberto Biollino Guest Services Manager

Excelent staff

TripAdvisor rating 5.0/5

szabostefi13 17/07/2021 TripAdvisor review

The staff is amazing , very welcoming and profesional. The room is extremely clean and big . The staff who was working on Tuesday night was amazing and excellent customer service and profesional. The swimming pool was fabulous and very clean . I can't wait to come back. See you soon Novotel !

Dear szabostefi13, Thank you so much for taking the time to review your stay at the Novotel London Blackfriars and thank you for the 5 star rating. Thank you for your comments on our staff and service and the comfort of your room, this is an area we are very truly proud of. We do hope to welcoming you back soon! With Kind Regards, Alberto Biollino, Guest Services Manager

Crazy times, great service

TripAdvisor rating 5.0/5

Knappo14 Business - 29/01/2021 TripAdvisor review

Only booked the Ibis but bumped up to exec room in Novotel, great start! Despite myriad of restrictions the hotel staff were unbelievably attentive, and actually made me feel as if I was the only guest - which despite good ol’ COVID,, I most definitely wasn’t. Ten out of ten for service.

Dear Knappo14, Thank you for taking the time to leave such a positive feedback. We were so pleased to read that you were well looked after by our attentive team. Customer service is at the very heart of everything we do at The Blackfriars Novotel, and to read your kind comments is truly rewarding. I will ensure your positive words are shared with all my colleagues. TEN OUT OF TEN FOR YOUR REVIEW! :) We look forward to welcoming you back on many future occasions! With kindest regards, Traore Babaye - Guest Services Manager.

Great location and friendly staff

TripAdvisor rating 5.0/5

tk180 Business - 25/01/2021 TripAdvisor review

Had to come down to London in these strange times for an appointment Front desk staff very welcoming and friendly , check in and check out was smooth and COVID safe Room was comfortable and spacious? Location is great for central London and public transport links

Dear T K, Thank you very much for your recent stay at the Novotel London Blackfriars. We are truly flattered and grateful for your glowing praise following your very recent stay with us. I will make sure to share your feedback with our entire team! We hope to have the pleasure of welcoming you once again in the very near future. Sincerely, Babaye Traore - Guest Services Manager.

Good location

TripAdvisor rating 5.0/5

Ruth272 12/12/2020 TripAdvisor review

The hotel was pleasant and clean and i felt Covid safe whilst there. We did have a problem with a sink that would not drain and i reported it in the morning on check out. All the staff we encountered were helpful, friendly and professional. We stayed for one night prior to an appointment at Barts and it was the perfect location for our purpose

Dear Ruth272, Thank you for choosing to stay at the Novotel London Blackfriars during this pandemic and for taking the time to leave this great review. Your safety and comfort is our main priority and I am glad that we have achieved this on your most recent stay with us. I am therefore very sorry to hear about the issue with the sink; please rest assured that this problem has been addressed in order to prevent any future re-occurrence. I was also delighted to read that the staff took wonderful care of you; I will transmit your kind comments to the entire team who will certainly be very thrilled of it. We look forward to welcoming you back to the Blackfriars Novotel very soon. With our very best wishes, Traore Babaye - Guest Services Manager.

SHORT BREAK

TripAdvisor rating 5.0/5

U9376RTrichard 02/11/2020 TripAdvisor review

We stayed here for 3 nights and enjoyed the hotel very much. The hotel is ideally situated for all attractions. The hotel was very clean and we stayed on the 8th floor so had a wonderful view of the Shard. We didnt get chance to use the pool but it looked nice. The bar area was very relaxing and the food looked good. The guy on front reception was very helpful. Would use this hotel again.

Dear valued guest, thank you for taking the time to write a review on Tripadvisor following your recent stay at the Novotel London Blackfriars. I was delighted to hear that you overall enjoyed your stay with us and in particular found rooms, location and staff to be excellent. It's always a pleasure to read that my team is trying to go the extra mile to please our guests. Thank you once again for sharing your feedback and we very much look forward to welcoming you back to the hotel in the near future. Kind regards, Giuseppe M. Assistant Front Office Manager

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