Novotel London Blackfriars Hotel 4 stars

I booked this direct with the hotel which is always the best way to go! I booked in the middle of lockdown to have something to look forward too for husbands birthday celebrations in July. The hotel staff were so helpful. Novotel Blackfriars is a great location - just a short walk to the Thames and close to St Pauls and The Shard (both of which were on our 'to do' list'. On check-in, staff were helpful and friendly. Room was lovely and perfect for our stay. We did not use the hotel restaurant but looked lovely. The pool area was a treat. Thank you very much London Blackfriars for making the weekend perfect. We hope to come back again!

Lovely room, very friendly staff. Great location. The free bottled water was very welcomed but more tea bags, milk & sugar would be appreciated, please. One "normal" tea bag between two is not quite enough. I always stay in a Novotel because they are consistently good.

Staff are very polite and helpful. Nothing was too much trouble. A very relaxed and enjoyable mini break.

Amazing

Easy to get to and is a well presented clean hotel, breakfast had plenty to offer but they did keep running out of breakfast tea.

Great welcome on arrival, staff very helpful. Great room and pool facilities. You had to book the pool in advance but this is to ensure it is not over crowded. They are looking out for our safety. That said, my 4 year old loved the pool. Hotel beds and room comfortable. Tea and coffee making facilities were great (biscuits and water included - which was a nice surprise). We didn't eat at the hotel due to hectic schedule, but would definitely return and recommend. Great location. 3 minute walk from Southwark underground. The walk and atmosphere at Southwark, towards HMS Belfast ship was fantastic. They had an area with evening entertainment and a DJ _ outdoors. Lots of places to eat and drink, great location for people watching. Local attractions close hotel such as London Eye, Shrek Adventure and Sea life centre etc.

I stayed two nights recently for my birthday and had a lovely time. The hotel is in a great location, is clean and quiet and the staff are very friendly. I booked an executive room with a balcony and it was definitely worth it for the views of the Shard and central London. The hotel staff left me a birthday card and sweets in my room which was a lovely touch. I used the pool three times and twice I had it to myself. One downside was the lack of blackout curtains so the room was quite light from sunrise (4.30am) but I would definitely stay again and recommend to others.

As always, felt very welcome as members of the loyalty programme

I stayed with my daughter and a couple of her friends to celebrate her birthday. A lady who was in reception (don’t remember her name but I think she is French) welcomed us. She is very professional and made us feel very comfortable and told us about all the hotel service. I also would like to thank Toani for all his help and politeness. The rooms were very clean and comfortable and the pool was very enjoyable.

We were planned in advance for this special occasion trip even with COVID situation. We booked in April and you sent us an upgraded email however by the time we checked in the lady at the front desk/Emma told us since all the government regulations has been changed you are no longer upgraded. Meanwhile we have not received any downgrade from you. She was not willing to help us at all. We had to go to the original booking hotel and explained situation all over. It was not a very nice to start the day.

The staff is amazing , very welcoming and profesional. The room is extremely clean and big . The staff who was working on Tuesday night was amazing and excellent customer service and profesional. The swimming pool was fabulous and very clean . I can't wait to come back. See you soon Novotel !

Only booked the Ibis but bumped up to exec room in Novotel, great start! Despite myriad of restrictions the hotel staff were unbelievably attentive, and actually made me feel as if I was the only guest - which despite good ol’ COVID,, I most definitely wasn’t. Ten out of ten for service.

Had to come down to London in these strange times for an appointment Front desk staff very welcoming and friendly , check in and check out was smooth and COVID safe Room was comfortable and spacious? Location is great for central London and public transport links

The hotel was pleasant and clean and i felt Covid safe whilst there. We did have a problem with a sink that would not drain and i reported it in the morning on check out. All the staff we encountered were helpful, friendly and professional. We stayed for one night prior to an appointment at Barts and it was the perfect location for our purpose

We stayed here for 3 nights and enjoyed the hotel very much. The hotel is ideally situated for all attractions. The hotel was very clean and we stayed on the 8th floor so had a wonderful view of the Shard. We didnt get chance to use the pool but it looked nice. The bar area was very relaxing and the food looked good. The guy on front reception was very helpful. Would use this hotel again.