Novotel London Blackfriars 4 stars

Customer review rating (ALL Rating) 4.6/5 2,343 reviews

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Description

Hotel extras

  • Green Key Certified Hotel

  • Pet Friendly hotel - allowed in common areas. Service dogs welcome without any restrictions

  • Southbank location, 15-minute walk to St. Paul's, Tate Modern, London Eye, Waterloo station

  • 182 rooms with 55" Tv's and 10 accessible ones, Fully equipped meeting rooms, free Wi-Fi

  • Indoor heated swimming pool, saunarium and fitness centre

Our accommodation(s)

Hotel location

Novotel London Blackfriars

Novotel London Blackfriars, 46 Blackfriars Road
SE1 8NZ LONDON
United Kingdom

GPS:51.505157, -0.104709

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MAM

Our new Mediterranean restaurant brings sunshine, flavours, and vibes of the Med to South Bank! Enjoy fresh dishes, cocktails, DJ nights, and coastal vibes—perfect for after-work drinks or weekend dinners. MAM is the place to be!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,343 reviews

TripAdvisor Rating  4.4/5  3,688 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

Natania L. Families - Confirmed reviews ALL

Great weekend break with lovely food and a swim

Dear Ms L., Thank you so much for your wonderful feedback! We’re thrilled to hear you had a great weekend break and that you enjoyed both the food and the swim. It’s lovely to know your stay was so relaxing. We can’t wait to welcome you back again soon for another fantastic getaway! Warm regards, Giuseppe M. Assistant Front Office Manager

Customer review rating 5.0/5

Stav B. Couples - Confirmed reviews ALL

We had a wonderful stay. The check-in process was smooth, the room facilities were excellent, and everything met our expectations. Special thanks to Denisa at the reception for her kindness and help throughout our stay. Highly recommended!

Dear Stav B., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katie Walsh Guest Service Manager

Customer review rating 4.0/5

Andrew T. Solo - Confirmed reviews ALL

Two night midweek stay in London to attend cultural events

Dear Andrew T., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katie Walsh Guest Service Manager

Customer review rating 3.0/5

Andrew C. S. Business - Confirmed reviews ALL

Very average for a 4-star. The quality of the room service food is average. You need to take your laundry to reception, then lose a t-shirt on the way back.

Dear Andrew C. S., Thank you for taking the time to tell us about your experience at the Novotel London Blackfriars. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Katie Walsh Guest Service Manager

Customer review rating 5.0/5

Raluca R. Families - Confirmed reviews ALL

Large room, superb view and great restaurant

Dear Raluca R., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katie Walsh Novotel London Blackfrairs

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Other web-users rate our hotel

  • 1,543 reviews 9.7/10 Location
  • 1,730 reviews 7.6/10 Room
  • 1,759 reviews 8.8/10 Service
  • 23 reviews 7.3/10 WiFi
  • 968 reviews 7.9/10 Breakfast
  • 825 reviews 7.3/10 Comfort
  • 769 reviews 6.9/10 Cleanliness
  • 497 reviews 6.9/10 Pool

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