Novotel London Blackfriars 4 stars

Customer review rating (ALL Rating) 4.5/5 2,321 reviews

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Novotel London Blackfriars, 46 Blackfriars Road, SE1 8NZ LONDON, United Kingdom

Description

Hotel extras

  • Green Key Certified Hotel

  • Pet Friendly hotel - allowed in common areas. Service dogs welcome without any restrictions

  • Southbank location, 15-minute walk to St. Paul's, Tate Modern, London Eye, Waterloo station

  • 182 rooms with 55" Tv's and 10 accessible ones, Fully equipped meeting rooms, free Wi-Fi

  • Indoor heated swimming pool, saunarium and fitness centre

Our accommodation(s)

Hotel location

Novotel London Blackfriars

Novotel London Blackfriars, 46 Blackfriars Road
SE1 8NZ LONDON
United Kingdom

GPS:51.505157, -0.104709

Telephone
Fax +44 20 7633 2650

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MAM

Our new Mediterranean restaurant brings sunshine, flavours, and vibes of the Med to South Bank! Enjoy fresh dishes, cocktails, DJ nights, and coastal vibes—perfect for after-work drinks or weekend dinners. MAM is the place to be!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,321 reviews

TripAdvisor Rating  4.4/5  3,679 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

Michaela F. Families - Confirmed reviews ALL

We stayed at the hotelmrecently with 2 girls age 11 & 15. Location is fantastic, staff is very professional, helpful and efficient. Breakfast was great with plenty to choose from. Pool area was lovely but changing area is very small. Overall would definately stay again.

Dear Michaela F., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katie Walsh Guest Service Manager

Customer review rating 2.5/5

Matthew D. S. Business - Confirmed reviews ALL

When checking my bar receipt I noticed a 12.5% service charge. This was applied even though I had approached the bar myself (i.e. the drink was not delivered to me and there was no additional value added other than the drink being poured into a glass and handed to me). The service charge was removed when I asked about it. However, I only noticed the charge after checking my receipt and I believe that the charge is excessive and not justifiable.

Dear Matthew D. S., Thank you for taking the time to tell us about your experience at the Novotel London Blackfriars. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Katie Walsh Guest Service Manager

Customer review rating 5.0/5

Laura P. Business - Confirmed reviews ALL

Very nice hotel in a good location. Close to the underground, restaurants, pub, and close to Center City. The rooms are clean, beds are comfortable, great breakfast buffet, and staff was very pleasant and helpful.

Dear Laura P., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katie Walsh Guest Service Manager

Customer review rating 4.0/5

Andres S. Families - Confirmed reviews ALL

The check-in system experienced major bugs, leading to the assignment of already allocated rooms to newly arriving guests. The room was as expected, though it had some carpet stains. Complimentary bottled water and cookies were appreciated.

Dear Andres S., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. I understand that some aspects of your stay did not meet your expectations, please be assure we have taken your feedback into consideration and thank you for your important feedback giving us the opportunity to improve the quality of our services. Thank you again for sharing your experience, and we hope you choose to stay with us again soon! Sincerely, Katie Walsh Guest Services Manager

Customer review rating 5.0/5

Michelle W. Families - Confirmed reviews ALL

Seemless check in experience and all throughout our stay the staff provided excellent customer service . The hotel was spotless clean and the room was to a very high standard.

Dear Michelle W., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katie W. Guest Service Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,542 reviews 9.7/10 Location
  • 1,754 reviews 7.7/10 Room
  • 1,781 reviews 8.9/10 Service
  • 27 reviews 7/10 WiFi
  • 962 reviews 8.3/10 Breakfast
  • 838 reviews 7.4/10 Comfort
  • 776 reviews 7.3/10 Cleanliness
  • 504 reviews 7/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.