Novotel London Blackfriars 4 stars

Customer review rating (ALL Rating) 4.5/5 2,507 reviews

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Description

Hotel extras

  • Green Key Certified Hotel

  • Pet Friendly hotel - allowed in common areas. Service dogs welcome without any restrictions

  • Southbank location, 15-minute walk to St. Paul's, Tate Modern, London Eye, Waterloo station

  • 182 rooms with 55" Tv's and 10 accessible ones, Fully equipped meeting rooms, free Wi-Fi

  • Indoor heated swimming pool, saunarium and fitness centre

Our accommodation(s)

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Room 1

Hotel location

Novotel London Blackfriars

Novotel London Blackfriars, 46 Blackfriars Road
SE1 8NZ LONDON
United Kingdom

GPS:51.505157, -0.104709

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MAM

Our new Mediterranean restaurant brings sunshine, flavours, and vibes of the Med to South Bank! Enjoy fresh dishes, cocktails, DJ nights, and coastal vibes—perfect for after-work drinks or weekend dinners. MAM is the place to be!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  2,507 reviews

Customer review rating 4.5/5

Chun K. W. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Lucy P. Families - Confirmed reviews ALL

Customer review rating 4.0/5

Raymond P. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Kestutis B. Families - Confirmed reviews ALL

Dear Kestutis B., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katie Walsh Guest Service Manager

Customer review rating 1.0/5

Melissa R. Friends - Confirmed reviews ALL

Dear Melissa R., Thank you for taking the time to share your feedback. We are very sorry to hear that your stay did not meet your expectations and that you did not feel the experience was worth the price. We sincerely apologise for the issues you experienced with the sofa bed. A sofa bed that repeatedly collapses is certainly not acceptable, and we will ensure this is brought to the attention of our maintenance team for immediate review. We are also sorry that the curtains did not provide sufficient darkness and that you found the room dated and smaller than expected. We understand how these issues can affect your comfort, particularly when travelling with family. Regarding our spa facilities, advance reservations are required due to limited capacity, allowing us to provide all guests with a comfortable experience. Nevertheless, we appreciate that this may not suit everyone's plans and are sorry that it caused frustration during your stay. Your comments are important to us, and we will follow up with the relevant teams regarding the points you have raised. We regret that we were unable to provide the comfortable and enjoyable stay you deserved, and we hope you may reconsider giving us another opportunity in the future. Sincerely, Katie Walsh Guest Service Manager

Other web-users rate our hotel

  • 1,451 reviews 9.8/10 Location
  • 1,685 reviews 7.4/10 Room
  • 1,721 reviews 8.9/10 Service
  • 23 reviews 7/10 WiFi
  • 955 reviews 8.2/10 Breakfast
  • 750 reviews 6.9/10 Cleanliness
  • 496 reviews 7.2/10 Pool
  • 206 reviews 7.6/10 Wellness Area

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