Novotel London Blackfriars 4 stars

Customer review rating (ALL Rating) 4.5/5 2,119 reviews

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Novotel London Blackfriars, 46 Blackfriars Road, SE1 8NZ LONDON, United Kingdom

Description

Hotel extras

  • Green Key Certified Hotel

  • Pet Friendly hotel - allowed in common areas. Service dogs welcome without any restrictions

  • Southbank location, 15-minute walk to St. Paul's, Tate Modern, London Eye, Waterloo station

  • 182 rooms with 55" Tv's and 10 accessible ones, Fully equipped meeting rooms, free Wi-Fi

  • Indoor heated swimming pool, saunarium and fitness centre

Our accommodation(s)

Hotel location

Novotel London Blackfriars

Novotel London Blackfriars, 46 Blackfriars Road
SE1 8NZ LONDON
United Kingdom

GPS:51.505157, -0.104709

Telephone
Fax +44 20 7633 2650

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

JAMBOREE FOODFEST & BAR

Take your taste buds on a flavour journey with the Jamboree Foodfest menu. Take on the Raging Bull, dance with The Jerk or have a fling with the Morris Major. Enjoy a laid-back vibe

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,119 reviews

TripAdvisor Rating  4.4/5  3,654 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Shirley A. M. Couples - Confirmed reviews ALL

What a lovely hotel in London. Close to transport and easy to get to from Heathrow. 15 minute walk St Paul’s Cathedral, Sky Garden, Tate Modern and London Bridge. The staff were friendly and very helpful during our stay, helping us with directions and bookings. We stayed in an executive room and had a mini bar with complimentary water which was great on some very hot days on London. The pool was an added bonus.

Dear Shirley A. M., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katie Walsh Guest Service Manager

Customer review rating 4.0/5

Paul W. Couples - Confirmed reviews ALL

My wife and I returned to this hotel for the first time in many years and unfortunately there were several small issues which detracted from what should have been an enjoyable experience. To begin with check-in was slow and at 3pm the room was not ready. We went to the bar to wait and have our complimentary drinks. As we left the bar the barman informed me that my wife’s drink was not allowed as a complementary drink and that I would have to pay. I informed him that another barman had told me it was include and the issue was resolved. In our room we discovered that there was only one bathroom and no slippers. I went to phone reception to discover it was not working. It had for some reason been switched off at the power socket. As we settled into our room, we found that the WIFI did not work on the balcony (Room 1202). This was very disappointed as we could not read on the balcony using our iPads. Finally, I phone reception to ask if there was an ice machine in the hotel only to be told that if I wanted ice I would have to go to the bar, with no offer to deliver. The above issues detracted from the hotel as the room was excellent and immaculately prepared. I trust this information is useful as I do not believe that this is the normal experience for your guest.

Dear Paul W., Thank you for taking the time to tell us about your experience at the Novotel London Blackfriars. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Katie Walsh Guest Service Manager

Excellent dining experience

TripAdvisor rating 5.0/5

rugbylover123 TripAdvisor review

Great meal in the restaurant - well looked after by Sanjay - the standard of food is superb. Lovely. I would definitely recommend the club sandwich!

Dear Guest, We very much appreciate your comments regarding your meal at The Jamboree. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katie Walsh Guest Service Manager

Customer review rating 3.5/5

Ana P. L. Families - Confirmed reviews ALL

It was fine overall. The cleanliness could have been better and the staff at breakfast should stop grabbing the plate in fron of you as soon as they see you stopped chewing (at no point was there a crowd in the restaurant).

Dear Ana P. L., Thank you for taking the time to tell us about your experience at the Novotel London Blackfriars. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alberto Biollino Front Office Manager

Great

TripAdvisor rating 5.0/5

dariovick TripAdvisor review

A great experience from all points of view. Staff very much kind, excellent breakfast, confortably room and a strategic position close to the Underground station. Giuseppe was very polite and gentle. Thanks very much.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katie Walsh Guest Service Manager

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Other web-users rate our hotel

  • 1,499 reviews 9.7/10 Location
  • 1,714 reviews 7.6/10 Room
  • 1,729 reviews 8.8/10 Service
  • 31 reviews 6.4/10 WiFi
  • 892 reviews 8.2/10 Breakfast
  • 767 reviews 7/10 Cleanliness
  • 481 reviews 6.9/10 Pool
  • 10 reviews 4/10 Beach

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.