Novotel London Blackfriars

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Novotel London Blackfriars 4 stars

Customer review rating (ALL Rating) 4.4/5 933 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • 15-minute walk to St. Paul's, Tate Modern and the London Eye

  • Southbank location, perfect for culture and dining venues

  • Fully equipped meeting rooms and free Wi-Fi. 182 modern guest rooms and 10 disabled accessible

  • Indoor heated swimming pool, sauna and fitness centre

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel London Blackfriars

46 Blackfriars Road
SE1 8NZ LONDON
United Kingdom

  • LONDON BLACKFRIARS:  CIRCLE& DISTRICT BLACKFRIARS

  • SOUTHWARK STATION:  JUBILEE SOUTHWARK

  • By plane

    LONDON HEATHROW At 30.1km / 18.7 miles

  • By train

    LONDON BLACKFRIARS At 0.8km / 0.5 miles

  • By train

    LONDON WATERLOO At 0km / 0 miles

GPS:51.505157, -0.104709

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

JAMBOREE FOODFEST & BAR

Take your taste buds on a flavour journey with the Jamboree Foodfest menu. Take on the Raging Bull, dance with The Jerk or have a fling with the Morris Major. Enjoy a laid-back vibe

Our accommodation(s)

The hotel is fully equipped with new-generation Novotel rooms. 100% innovation: a glass screen, which becomes transparent or opaque at the touch of a button, separates the room from the bathroom. Novotel offers you eco-friendly welcome products.

Our guest reviews

Our guest reviews for
Novotel London Blackfriars

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  933 reviews

TripAdvisor Rating  4.5/5  3,335 reviews

Excellent Location, Reasonable Price

Customer review rating 3.5/5

Samantha T. Families - Confirmed reviews ALL

We stayed in the suite for 6 nights. Great for families. Housekeeping was good. Bathroom is a bit awkward, i.e. not many places to hang towels and none of them are near the shower. Takes a bit to figure out the shower. Beds were very comfortable. Excellent front desk . Very helpful even at 5 am.

Dear David T., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alberto Biollino Guest Services Manager

Great location and facilities

Customer review rating 4.5/5

Karl F. Families - Confirmed reviews ALL

Very good location; friendly and professional check-in. Nice room with birthday surprise Good facilities

Dear Karl F., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alberto Biollino Guest Services Manager

Break

Customer review rating 4.5/5

Chris Families - Confirmed reviews ALL

Very good hotel.

Dear Christopher B., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alberto Biollino Guest Services Manager

Great location

Customer review rating 4.0/5

Jo Families - Confirmed reviews ALL

Good room,helpful staff and lovely location

Dear Josephine D., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alberto Biollino Guest Services Manager

Nice hotel, super friendly staff

Customer review rating 4.0/5

A. Families - Confirmed reviews ALL

Very nice hotel but very crowded at breakfast. We were there during a bank holiday week end, so hotel was full.

Dear Fauvel A., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alberto Biollino Guest Services Manager

Really good overall experience

Customer review rating 4.5/5

Jim B. Business - Confirmed reviews ALL

Lovely welcome, great room with shard view. Nice bar. Decent breakfast.

Dear Jim B., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alberto Biollino Guest Service Manager

Good location great facilities Good rate

Customer review rating 5.0/5

Marie A. Families - Confirmed reviews ALL

We came with our 3 children and had a great connecting space at the very end of the corridors 8th floor. Perfect space for a family. Second bedroom 50% off and breakfasts offered for the kids making the stay affordable. We were able to enjoy the swimming pool facilities in the afternoon from 2 to 3pm. Great overall expérience

Dear Marie-Amelie A., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I A. sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alberto Biollino Guest Services Manager

great stay

TripAdvisor rating 5.0/5

Jingle B Business - TripAdvisor review

stayed in a room with a balcony and Shard view - really modern and lovely room. bar was nice, breakfast was good, very nice welcome on arrival. hotel is in good location very close to the Thames and cycle hire / public transport

Dear Jingle B, Thank you so much for taking the time to review your stay at the Novotel London Blackfriars and thank you for the 5 star rating. Thank you for your comments on our location and facilities, there are areas we are very truly proud of. We do hope to welcoming you back soon to London. With Kind Regards

Comfy and clean

Customer review rating 4.0/5

Jamie Business - Confirmed reviews ALL

Staff were nice and food was good.

Dear Yichieh C., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alberto Biollino Guest Services Manager

Great location for families

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Holiday to London for the family. Needed a family room in a good hotel centrally located.

Dear Craig V., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alberto Biollino Guest Services Manager

Well located and Good stay

Customer review rating 4.5/5

Silviu Families - Confirmed reviews ALL

nice spacious rooms, the pool is well maintained.

Dear Mihai Silviu I., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alberto Biollino Guest Services Manager

Good Value

Customer review rating 4.5/5

Hannah Families - Confirmed reviews ALL

Good Value for family if 4. Enjoyed pool Good value breakfast Beds could have been a bit more comfortable

Dear Hannah L., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alberto Biollino Guest Services Manager

great location and welcome

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

we were welcomed, looked after and bid farewell brilliantly

Dear Harriet P., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alberto Biollino Guest Services Manager

Fantastic location, great with kids

Customer review rating 4.0/5

Sergio P. Families - Confirmed reviews ALL

Brief break with kids. An initial misunderstanding was quickly resolved. Staff was nice and efficient. The pool was well managed. Great breakfast. Very small room for 2 adults and 2 kids.

Dear Sergio P., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alberto Biollino Guest Services Manager

Well located

Customer review rating 3.0/5

Dan Y. Families - Confirmed reviews ALL

The lack of bed covers was annoying: Couldn't sit on the bed when coming back to the room. I was deliberately cheated at the restaurant. We could feel the lack of staff, but unfortunately this is the situation all over the world. Before the pandemic we stayed at Novotel Paris, Budapest, Taiwan and even at Blackfriars and we were very satisfied.

Dear Dan Y., Thank you for taking the time to tell us about your experience at the Novotel London Blackfriars. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alberto Biollino Guest Services Manager

A very good, central hotel let down by the quality of its food

TripAdvisor rating 4.0/5

6312MJS2019 Business - TripAdvisor review

This hotel which I've stayed at any times is good value and very well located for the west side of the City and public transport. The only thing that lets it down is the food whether room service or the restaurant downstairs and that includes the quality of the breakfast. It is not of a standard that matches such a hotel and needs significant improvement even though the service provided by the staff is very good.

Dear 6312MJS2019, Thank you so much for taking the time to review your stay at the Novotel London Blackfriars and thank you for the 4 star rating. Thank you for your comments on the location, this is an area we are very truly proud of. I have shared your feedback with our Restaurant Manager about the quality of the food for both breakfast and room service; we will review our products and will make sure will provide the best quality possible. We do hope to welcoming you back soon to London. With Kind Regards

Good location; service failings

TripAdvisor rating 3.0/5

EugeneTLV TripAdvisor review

Good bits: location, cozy room. Bad bits: I had been provided with wrong breakfast times by a night manager, and missed the booked breakfast. The room had been supplied only with decaf Nespresso capsules.

Dear EugeneTLV, Thank you for taking the time to tell us about your experience at the Novotel London Blackfriars. I am sorry that you have not enjoyed fully your recent stay; rest assured that we have shared your feedback to make sure we provide high quality service towards our guests. Not sure what happened about the breakfast but I will find out and make sure we give the correct info about breakfast timings. We appreciate your honest feedback and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alberto Biollino Guest Services Manager

Excellent hotel

TripAdvisor rating 5.0/5

jalalentezarian TripAdvisor review

My family and I spent 2amazing night for Christmas 2022 ,which we never forget Christmas dinner was so good and I will come back in definite. Pool was so clean and beautiful. Staff couldn’t be more friendly .

Dear jalalentezarian, Thank you so much for taking the time to review your stay at the Novotel London Blackfriars and thank you for the 5 star rating. Thank you for your comments on our staff and service and the comfort of your room, this is an area we are very truly proud of. We do hope to welcoming you back soon to London. With Kind Regards

Room with a view (1209)

TripAdvisor rating 5.0/5

sibbo10 TripAdvisor review

We stayed one night in this hotel in November 2021. We had booked a balcony room and it was fantastic. Our room/balcony was directly opposite the Shard and other major London landmarks could be seen. The room was fairly spacious and well appointed. Nespresso coffee machine and tea making facilities. The bed was very comfortable. Importantly the room was very clean. Hand sanitisers were dotted around the hotel. Our package included breakfast which was very good. You could choose full English style or continental. The choice was yours. We arrived back at the hotel after the bar had closed (11pm) but managed to get room service very quickly. Check in was very fast most having been done online. Staff were all very pleasant and helpful. Would definitely use this hotel again on our next trip into London. The hotel is less than a 3 minute walk from Southwark underground station Thank you Novotel Blackfriars for a lovely stay.

Dear sibbo10, Thank you so much for taking the time to review your stay at the Novotel London Blackfriars and thank you for the 5 star rating. Thank you for your comments on our staff and service and the comfort of your room, this is an area we are very truly proud of. We do hope to welcoming you back soon to London. With Kind Regards

Third visit this year - I love it.

TripAdvisor rating 5.0/5

JolyonTuck TripAdvisor review

This is hotel that I return to time and again. I’ve stayed as a couple and I’ve stayed here alone and I cannot speak highly enough of the place. The check in and check out are the easiest I have known. The burgers served in the bar are beautiful. The pool facilities are easy to use and a pleasure to visit. The location is central for everything I need, it’s an easy walk to London Bridge or along the South Bank to the heart of theatreland. I was a particular idiot on this trip, forgetting a phone charger, but the reception staff were happy to point out a local shop where I was able to literally recharge my battery! The rooms are clean, the bed offers a perfect night of sleep and the shower is marvellous. Whether location, staff or facilities, this place ticks all the boxes for me.

Dear JolyonTuck, Thank you so much for taking the time to review your stay at the Novotel London Blackfriars and thank you for the 5 star rating. Thank you for your comments on our staff and service and the comfort of your room, this is an area we are very truly proud of. We do hope to welcoming you back soon to London. With Kind Regards

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