Mercure Sheffield Parkway Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 436 reviews

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Mercure Sheffield Parkway Hotel - Image 1
Mercure Sheffield Parkway Hotel - Image 2
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Mercure Sheffield Parkway Hotel - Image 4
Britannia Way, Catcliffe, S60 5BD SHEFFIELD, United Kingdom

Description

Hotel extras

  • Perfect for business travellers with nearby travel links and just minutes away from the M1

  • 7 fully-equipped meeting rooms which accommodates 120 guests

  • Located just four miles from Sheffield city centre, close to Utilita Arena and Meadowhall

  • Onsite, large, complimentary car park

Our accommodation(s)

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Hotel location

Mercure Sheffield Parkway Hotel

Britannia Way, Catcliffe
S60 5BD SHEFFIELD
United Kingdom

GPS:53.394159, -1.374766

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE FOUNDRY RESTAURANT

Inspired by a desire to return to simple, 'back to basics' food, offering freshly prepared dishes, modern informal surroundings and impeccable service. We are confident our menu selection will deliver on choice, quality and value each and every time.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  436 reviews

Customer review rating 4.5/5

Lizzie S. Business - Confirmed reviews ALL

Lovely rooms, spotlessly clean and great service at reception and at the bar/The Foundry

Dear Lizzie Thank you so much for your wonderful review! We’re thrilled to hear that you loved the rooms and found everything spotlessly clean. It’s also fantastic to know that you received great service both at reception and over at The Foundry—our team will be so pleased to hear your kind words. We truly appreciate your feedback and can’t wait to welcome you back for another great stay! Warm Regards General Manager

Customer review rating 5.0/5

Nicole B. Families - Confirmed reviews ALL

The room was very nice, large with some water and a coffee pod machine, dressing gown and slippers, lovely touch. Bed was huge, bath and shower. Great value for money

Dear Nicole Thank you so much for this fantastic review! We’re absolutely delighted to hear you enjoyed such great value for money and had a comfortable stay with us. It’s wonderful to know your room impressed you with its size and thoughtful touches — from the complimentary water and coffee pod machine to the dressing gown and slippers. We love adding those little extras to make our guests feel truly looked after. We’re also thrilled that you found the bed spacious and comfortable, and appreciated having both a bath and shower. It sounds like you had a really relaxing stay, which is exactly what we aim for. We truly appreciate you choosing to stay with us and hope we’ll have the pleasure of welcoming you back again soon. Warm Regards General Manager

Customer review rating 4.5/5

Carl E. Couples - Confirmed reviews ALL

Stayed half board great breakfast and evening meal.

Dear Carl Thank you so much for your lovely feedback! “We’re absolutely delighted to hear you enjoyed your stay with us! It’s fantastic that our half-board option made such a great impression, and we’re especially pleased you loved both the breakfast and evening meals. Our team works hard to deliver high-quality food and memorable dining experiences, so your kind words truly mean a lot. We can’t wait to welcome you back again soon!” Kind Regards General Manager

Customer review rating 2.5/5

Adill K. Families - Confirmed reviews ALL

The room is nice and customer service is excellent. But we went for half board and dinner was missing taste, love and care. Had to send it back to the kitchen.

Dear Adill, Thank you for taking the time to share your feedback. I’m pleased to hear that you found the room comfortable and that our team delivered excellent customer service during your stay. I’m truly sorry, however, that your dinner experience did not meet expectations. Food should always arrive with flavour, care and consistency, and I completely understand your disappointment at having to send it back. This is not the standard we aim to deliver. Your comments have already been shared with our Head Chef and kitchen team so we can review what went wrong and ensure improvements are made immediately. Guest feedback is essential in helping us maintain the quality we strive for. Thank you again for bringing this to our attention. We hope to welcome you back for a stay where every part of your experience is as positive as the service you received. Kind regards, General Manager

Customer review rating 2.0/5

Neil M. Business - Confirmed reviews ALL

When I arrived at this hotel, first impressions were good.. i.e. ample car parking, friendly staff and a clean room. However, my room was located at the back of the property.. overlooking what appeared to be a container handling depot. Trucks came and went all through the need either dropping off or collecting a container .. which was quite noisy .. and certainly disturbed my sleep.. I woke up at 4am with the noise and couldn't get back to sleep.. For the remainder of the day, I was completely exhausted. In my exhausted state, I inadvertently left a charging cable for my iPhone. I realised what I had done when I got home to Newcastle upon Tyne. I called up and spoke to the reception of the hotel to hopefully retrieve my cable ... the person that I spoke to said that they would call me back the following morning once they'd spoken with the housekeeping staff. Needless to say, no one called. Overall, I would say that I had a dreadful experience at this hotel and would certainly not recommend it to anyone.

Dear Neil, Thank you for taking the time to share such detailed feedback. While I’m pleased to hear that your first impressions were positive — including our parking, friendly team and the cleanliness of your room — I am truly sorry that the rest of your stay fell far below expectations. Your sleep was understandably disrupted by the activity from the container depot behind the hotel, and I’m very sorry for the impact this had on your night and the following day. Please be assured that the hotel is currently in communication with the freight company regarding the night‑time noise, and we are actively working with them to find a suitable solution to minimise disruption for our guests. I’m also extremely disappointed to hear that you did not receive a call back regarding your lost charging cable. This is not the level of service or follow‑through we expect from our team, and I will be addressing this directly to ensure it does not happen again. Your experience is not reflective of the standards we aim to deliver, and I sincerely apologise that we let you down on this occasion. Thank you again for bringing these matters to our attention. I hope we may have the opportunity to restore your confidence in us in the future. Kind regards, General Manager

Other web-users rate our hotel

  • 285 reviews 9.4/10 Location
  • 674 reviews 7.1/10 Room
  • 619 reviews 8.7/10 Service
  • 29 reviews 4.4/10 WiFi
  • 417 reviews 6.2/10 Comfort
  • 358 reviews 7.3/10 Cleanliness
  • 256 reviews 7.6/10 Breakfast
  • 95 reviews 5.7/10 Amenities

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