Mercure Sheffield Parkway Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 444 reviews

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Mercure Sheffield Parkway Hotel - Image 1
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Mercure Sheffield Parkway Hotel - Image 4
Britannia Way, Catcliffe, S60 5BD SHEFFIELD, United Kingdom

Description

Hotel extras

  • Perfect for business travellers with nearby travel links and just minutes away from the M1

  • 7 fully-equipped meeting rooms which accommodates 120 guests

  • Located just four miles from Sheffield city centre, close to Utilita Arena and Meadowhall

  • Onsite, large, complimentary car park

Our accommodation(s)

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Hotel location

Mercure Sheffield Parkway Hotel

Britannia Way, Catcliffe
S60 5BD SHEFFIELD
United Kingdom

GPS:53.394159, -1.374766

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE FOUNDRY RESTAURANT

Inspired by a desire to return to simple, 'back to basics' food, offering freshly prepared dishes, modern informal surroundings and impeccable service. We are confident our menu selection will deliver on choice, quality and value each and every time.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  444 reviews

Customer review rating 5.0/5

Bekki W. Couples - Confirmed reviews ALL

The food was absolutely lovely, with excellent quality and loads of flavour. The staff were incredibly friendly and created a great atmosphere. The staff were incredibly friendly and created a great atmosphere. Special thanks to Martin and Ajo for going above and beyond — their service truly made a difference.

Dear Bekki, Thank you so much for sharing your wonderful feedback. We’re delighted to hear that you enjoyed the food — it’s great to know the quality and flavor stood out during your stay. Your kind words about our team mean a great deal to us; we’re thrilled that the friendly atmosphere made such a positive impression. A special thank you for recognising Martin and Ajo. They take great pride in delivering exceptional service, and your comments will mean a lot to them. We truly appreciate you choosing to stay with us and hope to have the pleasure of welcoming you back again. Kind regards, Sahil Khan General Manager

Customer review rating 5.0/5

Michelle T. Couples - Confirmed reviews ALL

I had a great stay at the hotel. Check‑in was efficient and smooth, and the staff were friendly and welcoming throughout my visit. The food was really nice as well, with good quality and plenty of flavour. Overall, a comfortable stay with excellent service — I’d happily return. If you want it in a more enthusiastic, detailed, or shorter tone, I can tailor it.

Dear Michelle Dear Guest, Thank you so much for sharing your feedback. We’re delighted to hear that you had a great stay with us. It’s wonderful to know that check‑in was efficient and smooth, and that our team made you feel welcome throughout your visit — they’ll be thrilled to receive your kind comments. We’re also pleased that you enjoyed the food, and it’s great to hear the quality and flavour stood out. Providing a comfortable stay with excellent service is always our priority, so your comments mean a lot to us. Thank you once again for choosing to stay with us. We’d be very happy to welcome you back in the future. Kind regards, Sahil Khan General Manager

Customer review rating 2.0/5

Gillian G. Couples - Confirmed reviews ALL

For the price of the room breakfast should be included.also reported dangerous wire exposed in towel rail, no urgency to fix not done while we were there.very dangerous.

Dear Guest Thank you for taking the time to share your feedback. We appreciate your comments and are sorry to hear that aspects of your stay did not meet expectations. We understand your view regarding breakfast not being included in the room rate, and we appreciate you sharing this feedback as pricing and inclusions are something we continually review to ensure we are offering fair value. We are particularly concerned to learn about the exposed wire in the towel rail. Guest safety is our absolute priority, and we sincerely apologise that this issue was not resolved with the urgency it deserved during your stay. This has been escalated to our maintenance and management teams to ensure it is addressed immediately and that our reporting procedures are reviewed to prevent a recurrence. Thank you again for bringing this to ourattention. We value your feedback and hope you might consider staying with us again in the future, allowing us the opportunity to provide the safe and comfortable experience we strive for. Kind Regards General Manager

Customer review rating 3.5/5

Catherine M. Couples - Confirmed reviews ALL

The hotel was comfortable & a good base for our stay. However the room was not as clean as it should have been (a lot of dust ) . Some of the furniture was damaged and in need of repair, they had a problem with ‘wobbly’ tables too. The breakfast / food was tasty. The staff were friendly & attentive.

Dear Catherine Thank you so much for taking the time to share your feedback with us! We’re delighted to hear that you found the hotel comfortable and that it served as a good base for your stay. It’s also wonderful to know you enjoyed the breakfast and that our team made a positive impression with their friendly and attentive service — your kind words will certainly be shared with them. We’re truly sorry to hear that the cleanliness of the room and the condition of some furniture did not meet our usual standards. Please accept our sincere apologies for this, and rest assured that your comments have been passed on to our housekeeping and maintenance teams so these issues can be addressed promptly. We genuinely appreciate your honest feedback, as it helps us improve, and we hope to have the pleasure of welcoming you back in the future for an even better experience. Kind Regards Sahil Khan General Manager

Customer review rating 0.5/5

Adams S. Families - Confirmed reviews ALL

So rude to us after proof I payed and made us feel like we shouldn't have been there. Im just disgusted with the stay.

Dear Adams Thank you for taking the time to leave your review. We are truly sorry to hear about your experience at reception and for the way you and your sister were spoken to. This is not the level of service we expect from our team, and we sincerely apologise for the distress this caused. We understand how frustrating it must have been to be asked for payment again after providing a receipt showing full payment had already been made. Your comments regarding the behaviour of our staff on that Saturday have been taken very seriously and will be addressed with the management team to ensure this does not happen again. Guest satisfaction and respectful service are extremely important to us, and we regret that we did not meet these expectations during your visit. Thank you for bringing this matter to our attention. Kind Regards General Manager

Other web-users rate our hotel

  • 286 reviews 9.3/10 Location
  • 671 reviews 7.2/10 Room
  • 633 reviews 8.6/10 Service
  • 29 reviews 4.4/10 WiFi
  • 410 reviews 6.5/10 Comfort
  • 354 reviews 7/10 Cleanliness
  • 255 reviews 7.3/10 Breakfast
  • 15 reviews 2.6/10 Wellness Area

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