Mercure Sheffield Parkway Hotel 4 stars

Name: Mercure Sheffield Parkway | 4 Star Hotel - ALL
Address: Britannia Way, Catcliffe, SHEFFIELD, S60 5BD, GB
Telephone: +441142952989
Rating: 4.2

Customer review rating (ALL Rating) 4.2/5 426 reviews

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Britannia Way, Catcliffe, S60 5BD SHEFFIELD, United Kingdom

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Mercure Sheffield Parkway Hotel

Hotel for travellers looking for local and authentic experiences

The 4-star Mercure Sheffield Parkway hotel is just 4 miles from the city centre, an ideal base for sightseeing. Whether you're visiting on business or leisure, guests can easily access the city's main attractions including Utilita Arena, IceSheffield, MAGNA and Meadowhall Shopping Centre. Located just 6 miles away from Sheffield Train Station and less than 1.5 miles from the M1. Dine in The Foundry Restaurant and enjoy freshly prepared dishes in modern and relaxed surroundings.

Hotel guests are welcome to dine in The Foundry Restaurant which serves freshly prepared, simple dishes in a modern and relaxed atmosphere. Those looking to unwind after a busy day can enjoy a drink in The Foundry Lounge. This hotel boasts 7 fully-equipped meeting rooms which can comfortably accommodate up to 120 guests. Those staying the night can choose from classic and privilege room options; all rooms are modern and comfortable.

Welcome to Mercure Sheffield! Our team is dedicated to providing you with the best possible stay. Please let us know if you need anything during your visit. Enjoy your stay!

Sahil Khan, Hotel Management

Hotel extras

Perfect for business travellers with nearby travel links and just minutes away from the M1
7 fully-equipped meeting rooms which accommodates 120 guests
Located just four miles from Sheffield city centre, close to Utilita Arena and Meadowhall
Onsite, large, complimentary car park

Our accommodation(s)

Room

Classic room with 1 King size bed

2 pers. max

Bedding 1 x King size bed(s)

See availabilities

Room

Classic Room with 2 single beds

2 pers. max

Bedding 2 x Single bed(s)

See availabilities

Room

Privilege Room with King size bed

4 pers. max

Bedding 1 x King size bed(s)

See availabilities

Hotel location

Mercure Sheffield Parkway Hotel

Britannia Way, Catcliffe
S60 5BD SHEFFIELD
United Kingdom

GPS:53.394159, -1.374766

+44 114 295 2989

+44 161 388 0915

SHEFFIELD STATION

Railway station

Access: 9.17 km / 5.7 mi 10 min drive

SHEFFIELD CRUCIBLE

Entertainment/theatre district

Access: 6.5 km / 4.04 mi 11 min drive

CABLE WATER SKI

Sports centre

Access: 6.76 km / 4.2 mi 10 min drive

PONDSFORGE

Sports centre

Access: 7.89 km / 4.9 mi 9 min drive

INSTITUTE OF SPORT

Sports centre

Access: 11.59 km / 7.2 mi 15 min drive

MILLENIUM GALLERY

Art and Culture

Access: 13.68 km / 8.5 mi 16 min drive

KELHAM ISLAND

Art and Culture

Access: 13.84 km / 8.6 mi 21 min drive

CITY HALL

Art and Culture

Access: 13.84 km / 8.6 mi 21 min drive

GRAVES PARK

Zoo

Access: 14.16 km / 8.8 mi 22 min drive

WESTON PARK MUSEUM

Tourist attraction

Access: 15.13 km / 9.4 mi 20 min drive

WENTWORTH HOUSE

Historic monument

Access: 16.9 km / 10.5 mi 18 min drive

SHEFFIELD CATHEDRAL

Historic monument

Access: 19.79 km / 12.3 mi 21 min drive

CHATSWORTH HOUSE

Historic monument

Access: 32.51 km / 20.2 mi 50 min drive

Utilita Arena

Entertainment/theatre district

MEADOWHALL

Shopping centre/mall

Access: 14.32 km / 8.9 mi 13 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 11:00 AM

On site

Car park
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

THE FOUNDRY RESTAURANT

Inspired by a desire to return to simple, 'back to basics' food, offering freshly prepared dishes, modern informal surroundings and impeccable service. We are confident our menu selection will deliver on choice, quality and value each and every time.

Meetings & Events

Number of Meeting Room: 13
Surface of the largest room: 96 m² / 1033.334 sq ft
Maximum seats capacity: 120
Maximum capacity for banquets: 80

Find out more

Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.2/5 426 reviews

Rhiannon J. Friends - 7/2/2026 Confirmed reviews ALL

Dear Rhiannon Thank you so much for your fantastic review! We are absolutely delighted to hear that everything was perfect from check-in to check-out. It's wonderful to know that our team made such a positive impression with their friendly and welcoming service. We're also thrilled that you enjoyed the room service after the gig – there's nothing better than ending a great night with a delicious meal and a comfortable place to relax. We're pleased that your spacious room had everything you needed for an enjoyable stay. Thank you for choosing to stay with us and for taking the time to share your experience. We truly appreciate your kind words and look forward to welcoming you back for another fantastic stay very soon! Warm regards, General Manager

Chinenye N. Business - 6/26/2026 Confirmed reviews ALL

For the two times I have stayed at this hotel, I got harrassed at check out by these 2 ladies who do not know how to check the accounts for payments already settled despite claiming to have over 15 years experince. When it eventually dawned on these lovely ladies that I had no bills outstanding, they just carried on with their duties without informing me or apologising for the harrasment and delay even when I requested for an apology; "there is noting for us to apologise for, we will sort it out". What a shamless bunch!

Dear Guest, Thank you for taking the time to share your experience with us. I’m genuinely sorry to hear about the interactions you had during check‑out on both of your stays. No guest should ever feel challenged or dismissed, and I completely understand how upsetting and uncomfortable this must have been for you. It’s clear from your comments that we did not communicate effectively, and that the situation was not handled with the professionalism, courtesy, or clarity you rightly expect. Even when there is confusion around billing, our team should resolve it promptly, keep you informed, and above all treat you with respect. I’m especially sorry that you did not receive an apology when you requested one — that is not the standard of service we aim to deliver. I will be addressing this directly with the team to ensure they receive the coaching and support needed to prevent this from happening again. Your feedback is important, and it will be used constructively to improve both our processes and our guest interactions. Thank you again for bringing this to our attention. I hope we will have the opportunity to restore your confidence in us on a future visit. Warm regards, General Manager

Toon C. Business - 6/26/2026 Confirmed reviews ALL

One of the hottest weeks in the UK, and this hotel had more faulty air-conditioning in its room rooms where one of my guests had to survive the night without anything. Offered other rooms, all the same problem. Staff were powerless to do anything more. Some rooms were clearly occupied, and doors were wedged open showing a messy occupant. Breakfast was understaffed and underserved with food had to wait 15 minutes for coffee cups that were clean and there was no fruit (it had all been eaten and hadn’t been restocked) cereals we’re all over the place. Ended up getting a refund on one of the rooms. An absolute first in my history with Accor. This hotel needs a full renovation and repair through it looks tired. Off to go find another one.

Dear Mr Toon, Thank you for taking the time to share such detailed feedback. I’m truly sorry for the experience you and your guests had during what was one of the hottest weeks in the UK. Being unable to cool your room properly — even after being offered alternatives — is incredibly frustrating, and I completely understand how disappointing this must have been. Our team did everything they could in the moment, but I appreciate that this didn’t resolve the issue for you. We are already in the process of upgrading and replacing our air‑conditioning units as part of a wider hotel improvement plan, and your comments reinforce how important this work is for our guests’ comfort. I’m also very sorry for the concerns you raised regarding housekeeping standards and the breakfast experience. This is not the level of presentation or service we aim to deliver. I have shared your feedback with both our housekeeping and restaurant teams so we can address staffing levels, replenishment routines, and overall service flow to prevent this from happening again. I understand how disappointing it must have been to request a refund — especially as a loyal Accor guest — and I’m sorry that your stay fell so far below expectations. Your feedback is invaluable as we continue working on the renovations and repairs needed to bring the hotel back to the standard our guests deserve. Thank you again for bringing this to our attention. I hope we will have the opportunity to welcome you back in the future to experience the improvements once they are complete. Warm regards, Hotel Management

Lynne G. Couples - 6/22/2026 Confirmed reviews ALL

Dear Lynne Thank you so much for your kind review! We’re delighted to hear you had a comfortable stay and that you found the room clean and welcoming. It’s also wonderful to know our team made a great impression and that your check-in experience was quick and smooth. We truly appreciate your feedback and hope to have the pleasure of welcoming you back again very soon! Kind Regards General Manager

Angela W. Couples - 6/22/2026 Confirmed reviews ALL

Our room wasnt ready when we arrived at 3.10pm, the receptionist was rude to the new member of staff and taked very derogatory to him in front of us as he was new and had allocated a red/ uncleaned room to us by mistake on your system. The apparent delay was because the hotel was full the previous evening, and there were not enough housemaids to clean the rooms. We didnt get into our room until 3.40pm, we was not offered a free drink whilst we waited. Once in the room we found the cover on the foot of the bed was dirty and heavily stained, i complained to receptionist. There was no air con in our room 202 and also a broken chair in room. There were dirty marks on the wall in the bedroom and the carpet looked like it had not been hoovered.We were very disappointed in our stay.

Dear Angela Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience and that your stay did not meet the standards we aim to provide. Please accept our sincere apologies for the delay in your room being ready and for the situation you witnessed at reception. This is certainly not reflective of the level of professionalism we expect from our team, and your comments will be addressed with the relevant staff to ensure this is not repeated. We are also very disappointed to hear about the condition of your room on arrival, including the cleanliness issues, broken furniture, and lack of air conditioning. This falls well below our usual standards, and we completely understand your frustration. Please be assured that we are investigating these concerns with our housekeeping and maintenance teams as a priority. Our A/C contractors are currently working on-site to resolve ongoing air conditioning issues as quickly as possible. We genuinely regret that we did not provide the comfortable and welcoming experience you deserved, and we appreciate you bringing these matters to our attention. We hope you might consider giving us another opportunity in the future to restore your confidence in us. Kind Regards General Manager

Web-users rating

Other web-users rate our hotel

286 reviews 9.4/10 Location
677 reviews 7.1/10 Room
620 reviews 8.7/10 Service
27 reviews 3.8/10 WiFi
415 reviews 6.1/10 Comfort
354 reviews 7.3/10 Cleanliness
254 reviews 7.6/10 Breakfast
97 reviews 5.6/10 Amenities

27 reviews 9.5/10 Location
71 reviews 7.4/10 Room
62 reviews 9.1/10 Service
44 reviews 7.1/10 Cleanliness
38 reviews 8.2/10 Breakfast
7 reviews 5.7/10 Amenities

20 reviews 9.5/10 Location
65 reviews 7.1/10 Room
56 reviews 8.6/10 Service
38 reviews 7.5/10 Cleanliness
31 reviews 5.9/10 Comfort
23 reviews 7.8/10 Breakfast
9 reviews 5.6/10 Amenities

23 reviews 9.3/10 Location
59 reviews 6.9/10 Room
51 reviews 8.8/10 Service
10 reviews 2.2/10 WiFi
35 reviews 6.1/10 Food
29 reviews 5.7/10 Comfort
24 reviews 7.6/10 Cleanliness
14 reviews 7.5/10 Breakfast

12 reviews 7.1/10 Room
10 reviews 8.6/10 Service
6 reviews 7.7/10 Cleanliness
5 reviews 7/10 Breakfast

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Mercure Sheffield Parkway Hotel, check-in is from 03:00 PM and check-out is until 11:00 AM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mercure Sheffield Parkway Hotel regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.