The Municipal Hotel & Spa Liverpool - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.4/5 2,470 reviews

The Municipal Hotel & Spa Liverpool - MGallery Collection - Image 1
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Description

Hotel extras

  • Luxurious central location in Liverpool close to everything you will love about Liverpool

  • 179 modern and luxurious bedrooms with special touches for a memorable experience

  • Our British brasserie offers delicious dishes from around the globe in a stunning decor

  • Pampering alert: Thermae spa, city view pool, sauna, nail bar, luxurious treatments, etc.

  • 6 unique boardrooms for meetings and events to remember

Our accommodation(s)

Hotel location

The Municipal Hotel & Spa Liverpool - MGallery Collection

Municipal Building, Dale Street
L2 2DH LIVERPOOL
United Kingdom

GPS:53.4085, -2.9862

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,470 reviews

Customer review rating 5.0/5

Peter J. Families - Confirmed reviews ALL

It’s the nicest hotel I have ever stayed in with the nicest people working there

Customer review rating 5.0/5

Thomas E. Couples - Confirmed reviews ALL

Overnight stay with dinner

Customer review rating 5.0/5

Jun K. A. O. Couples - Confirmed reviews ALL

We had a truly wonderful stay at the Liverpool Municipal Hotel during our honeymoon and it was made especially memorable by the incredible team of staff who went above and beyond to ensure our comfort. The service we received was truly unlike any other and exceeded all our expectations. A special mention goes to Adam from the concierge team who took exceptional care of us throughout our stay and made sure everything was seamless and comfortable. Jamie was an absolute delight, so warm, engaging and full of positive energy. He was always eager to share fantastic tips about the city and everything Liverpool FC, and his genuine passion and friendliness made every interaction such a joy. We truly looked forward to chatting with him and he added a very special personal touch to our stay. Emma from the spa was another true standout. She was incredibly kind, attentive and welcoming, taking the time to ensure we were completely relaxed and well cared for. Her thoughtful advice and warm personality made our experience even more special and we were truly grateful for the care and attention she showed us throughout. At the reception, Alex and Naomi greeted us with such warmth and professionalism and set the tone for a very pleasant and welcoming stay. From start to finish, the hospitality we experienced was exceptional and made our honeymoon even more meaningful. We had an amazing stay and will most definitely be returning in the future. Thank you to the wonderful team at the Liverpool Municipal Hotel for making our honeymoon so memorable.

Customer review rating 5.0/5

Jeremy G. Families - Confirmed reviews ALL

Really great experience, staff made this trip for us especailly the wait staff at breakfast and the conceirge. We will be back!

Dear Mr G., Thank you for sharing your wonderful feedback. We are delighted to hear that our team, particularly our Breakfast and Concierge Teams, contributed to making your stay enjoyable. We appreciate your visit and look forward to welcoming you back in the future. With Best Wishes, Charlotte Whittle - Adams Guest Relations Manager

Customer review rating 4.5/5

Claire D. Couples - Confirmed reviews ALL

The building is absolutely beautiful and the rennovation has been done to a very high standard. The room we had was particularly small, but the deal we had was good value for money. Trying to find a member of staff in the spa area was difficult. The staff absolutely made our stay special - special thank you to the very friendly doorman and concierge staff.

Dear Claire, Thank you so much for sharing your wonderful feedback and for rating us so highly. We are delighted to hear that you loved our beautifully renovated building and found your stay to be great value for money. It’s also truly heart-warming to know that our doorman and concierge team helped make your visit special — I will be sure to pass along your kind words. We’re sorry to hear that your room felt a bit small and that it was difficult to find a member of staff in the spa area. Your comments are very helpful, and we will address these points with our team to ensure a smoother experience for future guests. Thank you once again for staying with us, and we hope to welcome you back soon. Warm regards, Alexander Guest Relations Manager

Other web-users rate our hotel

  • 1,268 reviews 9.6/10 Location
  • 2,412 reviews 7.3/10 Room
  • 2,986 reviews 8.3/10 Service
  • 18 reviews 4.5/10 WiFi
  • 1,412 reviews 8.5/10 Amenities
  • 1,108 reviews 6.2/10 Comfort
  • 990 reviews 9.3/10 Vibe
  • 962 reviews 8.1/10 Bar

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