The Municipal Hotel & Spa Liverpool - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.5/5 2,608 reviews

The Municipal Hotel & Spa Liverpool - MGallery Collection - Image 1
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Description

Hotel extras

  • Luxurious central location in Liverpool close to everything you will love about Liverpool

  • 179 modern and luxurious bedrooms with special touches for a memorable experience

  • Our British brasserie offers delicious dishes from around the globe in a stunning decor

  • Pampering alert: Thermae spa, city view pool, sauna, nail bar, luxurious treatments, etc.

  • 6 unique boardrooms for meetings and events to remember

Our accommodation(s)

Hotel location

The Municipal Hotel & Spa Liverpool - MGallery Collection

Municipal Building, Dale Street
L2 2DH LIVERPOOL
United Kingdom

GPS:53.4085, -2.9862

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,608 reviews

Customer review rating 4.5/5

Gloria L. Families - Confirmed reviews ALL

All the staff were very accomadating with a pleasant manner

Dear Ms L., Thank you for taking the time to share your kind feedback following your recent stay with us. We are delighted to read that you found our location to be ideal for exploring the city and the nearby amenities you were visiting. It is also wonderful to hear your positive comments regarding our team; we are especially pleased that you found all staff to be accommodating and pleasant throughout your stay. Your feedback is greatly appreciated and will be shared with the wider team, as it serves as a real encouragement in maintaining the high standards of service we strive to deliver. We hope to have the pleasure of welcoming you back again in the near future. With Warmest Regards, Charlotte Whittle - Adams Guest Relations Manager

Customer review rating 3.5/5

Susan B. Friends - Confirmed reviews ALL

Great stay friendly staff especially the door man nothing was too much trouble for him

Dear Guest, Thank you for your lovely feedback. We are delighted you had a great stay with us and that our team made such a positive impression, especially our doorman. Your kind comments will certainly be shared. We hope to welcome you back again soon. Kind regards, Carlota Ashmore Guest Relations Team

Customer review rating 5.0/5

Ange G. Families - Confirmed reviews ALL

Amazing experience driven by your staff — from your man at the door who was legendary to the awesome daily interaction with Marc , Alex and Tam … and your man in the bar Aslan !! Truly great stay and the only place we would stay in Liverpool !! Many thanks

Dear Mr G., Thank you so much for your wonderful review. We’re thrilled to hear that you had such an amazing stay with us and that our location, cleanliness, and facilities provided everything you needed. What truly means the most is your kind recognition of our team. We’ll be delighted to share your comments with Marc, Alex, Tam, Aslan, and of course our legendary doorman, Mark; they’ll be so pleased to know they helped make your experience so memorable. To hear that we are the only place you would stay in Liverpool is the highest compliment we could receive. We sincerely look forward to welcoming you back again very soon. With Warmest Regards, Charlotte Whittle - Adams Guest Relations Manager

Customer review rating 4.5/5

Julie T. Friends - Confirmed reviews ALL

Beautiful hotel, friendly staff, comfy beds, clean rooms and lovely breakfast.

Dear Ms T., Thank you for your lovely review. We’re delighted to hear that you had a great experience with us and enjoyed the comfort of our beds, the cleanliness of the rooms, and our breakfast offering. Your kind comments about the hotel and our friendly team are truly appreciated. We hope to have the pleasure of welcoming you back again soon for another enjoyable stay. With Warmest Regards, Charlotte Whittle - Adams Guest Relations Manager

Customer review rating 5.0/5

Thomas R. Families - Confirmed reviews ALL

My family and I came away tremendously impressed with the Municipal after our recent two night stay. Naomi (if I remember her name correctly) at the front desk was a delight, friendly but professional. We had two rooms and both were upgraded largely due to booking through AMEX. Both rooms were the perfect mix of historic charm and modern amenities. The A/C worked but if you’re used to US coldness you’ll be a little disappointed. Breakfast was good and we enjoyed dinner and drinks in two different venues on the property. The Palm Court is a beautiful place to eat or have a cocktail. Service is good but of typical UK standard, if you know what I mean. The hotel’s location is great, very near a lot of the top Liverpool attractions. Parking is a bit of a hike, but that wasn’t a big deal for us. Highly recommended!

Dear Mr R., Thank you for such a thoughtful review. We’re delighted to hear that you and your family had such an enjoyable stay with us at The Municipal. It’s wonderful to know that Naomi made such a positive first impression, we’ll be sure to share your kind comments with her and the wider Front Office team. We’re also pleased that you enjoyed the room upgrades, the blend of historic character with modern comforts, and your experiences across our dining venues, especially Palm Court. Your feedback regarding the air conditioning and parking is appreciated, and we’re grateful for your understanding. Most of all, thank you for recommending us so highly. We truly hope to welcome you and your family back to Liverpool again soon. With Warmest Regards, Charlotte Whittle - Adams Guest Relations Manager

Other web-users rate our hotel

  • 1,176 reviews 9.6/10 Location
  • 2,302 reviews 7.4/10 Room
  • 2,931 reviews 8.4/10 Service
  • 23 reviews 2.9/10 WiFi
  • 1,335 reviews 8.7/10 Amenities
  • 967 reviews 9.3/10 Vibe
  • 907 reviews 8.1/10 Bar
  • 812 reviews 6.6/10 Food

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