The Municipal Hotel Liverpool - MGallery 5 stars

Customer review rating (ALL Rating) 4.3/5 433 reviews

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Hotel extras

  • Luxurious central location in Liverpool close to everything you will love about Liverpool

  • 179 modern and luxurious bedrooms with special touches for a memorable experience

  • Our British brasserie offers delicious dishes from around the globe in a stunning decor

  • Pampering alert: Thermae spa, city view pool, sauna, nail bar, luxurious treatments, etc.

  • 6 unique boardrooms for meetings and events to remember

Our accommodation(s)

Hotel location

The Municipal Hotel Liverpool - MGallery

Municipal Building, Dale Street
United Kingdom

GPS:53.4085, -2.9862

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  433 reviews

Good stay

Customer review rating 5.0/5

Jenny A. Couples - Confirmed reviews ALL

It was excellent service

Dear Jenny A., We very much appreciate your comments regarding your stay at the The Municipal Hotel Liverpool - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kinga Walsh


Customer review rating 5.0/5

Beverley Couples - Confirmed reviews ALL

I was escorted to my room by Sally who led me through the corridors and carried my bag. The room was lovely and large as was the bathroom. The bar area was stunning especially the next morning as it had been dressed overnight for Christmas. Breakfast was very good with a range of food on offer :the only downside was the coffee machines not working properly. Check out was straight forward and I have recommended this hotel to my friends.

Dear Beverley F., Thank you for your kind review following your recent visit to the Municipal Hotel. It was most kind of you to highlight Sally, who is a wonderful example of our professional and dedicated staff of whom are committed to continuously delivering warm, attentive, and personable service that makes the Municipal so special for our guests. I have passed your generous and thoughtful feedback with Sally and all the team. I hope we will have the opportunity to welcome you back to the Municipal in the near future. Sincerely, Kinga Walsh

Pleasant but slightly underwhelming

Customer review rating 3.5/5

Helen Couples - Confirmed reviews ALL

The interior of the hotel was breathtaking, with beautiful decor throughout. Our executive room was lovely, however was very small considering, I had booked the trip for my partners birthday and requested something special for his meal at the restaurant and the staff confirmed they’d bring out a birthday plate but forgot to bring anything out which was slightly disappointing. Our dinner was very average for what you pay and came out luke warm. Breakfast online appeared to be a menu which you order from but was a hot and cold buffet and sadly wasn’t hot. So again, for how nice the hotel looks this was a real shame. Staff were very accommodating and friendly and the discounted parking is ideal considering the great city centre location.

A good nights sleep

Customer review rating 5.0/5

Traveller Couples - Confirmed reviews ALL

As noted in title, the beds were so comfortable that we had a great nights sleep. Rooms were a reasonable size and were well equipped. Staff again, as we have stayed here before, were excellent and the Xmas decor in the public areas was excellent in execution.

Dear Geoffrey A., Thank you for your comprehensive and thoughtful review following your recent stay. It was such a joy for me to share your many kind and glowing words of praise with all the team of whom we are incredibly proud. Your thoughtful description of your stay is what we strive to achieve for all guests and your warm feedback and knowledge that you took so many fond memories away with you truly means so much to us all. We look forward to welcoming you back to the Municipal whenever your plans allow. Best Regards Kinga Walsh

Great Property, Good Staff

Customer review rating 4.5/5

Dave D. Families - Confirmed reviews ALL

The Property is stunning. I had a couple of problems with parking location insructions and missing reservations, however the efforts of the staff to rectify these issues outweighed the inconveniences. Breakfast is of the highest quality and rooms are excellent. I will stay here again.

Other web-users rate our hotel

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