The Municipal Hotel & Spa Liverpool - MGallery Collection
Boutique hotels with personality for a remarkable travel experience
The Municipal Hotel & Spa is Liverpool's only 5* hotel, located on Dale Street, one of the original seven streets that make up the city centre as we know it today. The hotel is a perfect base to explore the city including its many cultural attractions, shops, bars & restaurants. Offering 179 Luxurious bedrooms and an award winning Spa facility. Be our guest and visit this landmark building, reminiscing in its tales.
Choose from deluxe, superior, family rooms or suites for unparalleled peace and comfort from the first moment. Beauty and wellness facilities include a tranquil 16m indoor swimming pool, sauna, steam room, jacuzzi and luxury treatments. British brasserie influenced by Liverpool's trade history, with menus reflecting connections to land and sea. Palm Court Bar occupies the central atrium and the Botanic Afternoon Tearoom.
Located in the heart of the City Center, just 8 minutes walk from Lime Street Train station and close to all points of interest. The nearest airport is Liverpool John Lennon Airport which is 8 miles away .
The iconic Municipal Buildings started out life as the home of Liverpool City Council and is now transformed into this amazing luxury hotel. Enjoy your time with us and reminisce in its tales whilst exploring all Liverpool has to offer.
Annie Brown, Hotel Management
Situated in the heart of Liverpool, the UK's only MGallery hotel is perfectly located for city discovery with iconic landmarks and attractions, including Tate Liverpool and the Royal Albert Dock, conveniently nearby. Come and experience the city in luxury.
Hotel extras
Luxurious central location in Liverpool close to everything you will love about Liverpool
179 modern and luxurious bedrooms with special touches for a memorable experience
Our British brasserie offers delicious dishes from around the globe in a stunning decor
Pampering alert: Thermae spa, city view pool, sauna, nail bar, luxurious treatments, etc.
6 unique boardrooms for meetings and events to remember
Our accommodation(s)
Book this hotel
Page 1 out of 3, Room 1 :
Classic Room with one double bed
, Room 2 :
Accessible Classic Room with one double bed
Room
Classic Room with one double bed
Photo out of - Classic Room with one double bed
Lower ground floor, cozy room from 18sqm, limited daylight, crafted sophisticated lighting for a tranquil retreat. Smart TV, WiFi, tea/coffee amenities, laptop safe, fridge, luxury toiletries.Access to adult-only Thermae Spa/pool can be added from £50.
Photo out of - Accessible Classic Room with one double bed
Accessible rooms, full wet room facility including accessible shower with seat. Smart TV, free WiFi, tea/coffee amenities, safe, fridge, water, bathrobe, slippers and luxury toiletries. Access to adult-only Thermae Spa/pool can be added from £50.
Deluxe Rooms located ground floor and above, from 19sqm. Smart TV, free WiFi, tea/coffee amenities, safe, fridge, mineral water, bathrobe and slippers as well as luxury toiletries. Access to adult-only Thermae Spa/pool can be added from £50.
Superior rooms feature a Smart TV, complimentary WiFi, tea and coffee, a safe, mini fridge with water, bathrobes, slippers and luxury toiletries. Enjoy two hours in our adult-only Thermae Spa and Pool for £50 per person.
Generously sized rooms with two plush double beds. Smart TV, WiFi, tea/coffee amenities, safe, fridge, mineral water, bathrobe, slippers, and luxury toiletries. Access to adult-only Thermae Spa/pool can be added from £50.
Photo out of - Executive Suite with one king-sized bed
Elegantly appointed, versatile rooms with a king-sized bed and sofa bed/seating area. Smart TV, WiFi, tea/coffee amenities, safe, fridge, mineral water, bathrobe, slippers, luxury toiletries. Access to adult-only Thermae Spa/Pool can be added from £50.
Max. number of persons
3
Area
From
36 m²
/
387 sq ft
Bedding
King size bed(s) x1
Single sofa bed(s) x1
Extra bed in room for child on request
Extra bed in room for adult on request
Baby crib on request
Food And Beverage
Food And Beverage Facilities
Coffee/tea making facilities
Free in Room Mineral Water
Bathroom
Bathroom Facilities
Accessible bathroom
Bathroom doors 32 inches wide
Hair dryer in bathroom
Make-up/magnifying mirror
Media And Technology
Complementary elements
Radio
Internet Facilities
Optical fiber
Wireless internet in your room
Phone Facilities
Direct dial telephone
Tv Facilities
Satellite/cable colour TV
Service And Equipment
Accessibility And Security
Audible smoke alarms in rooms
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Phone light for hearing impaired
Room for hearing impaired guests
Safe deposit box in room
Security Peephole
Smoke alarm in room
Sprinkler in room
Visual alarm for hearing impaired
Comfort Features
Iron
Turn Down Services
Room Services
Operator wake up call
Temperature Air Control
Air Conditioning
Air cooling system
Working Area
Business Desk
3 pers. max
36 m²
/
387 sq ft
Bedding
1 x King size bed(s) and
1 x Single sofa bed(s)
The Municipal Suite with one emperor king-size bed
Photo out of - The Municipal Suite with one emperor king-size bed
Exquisite Superior Suite, spacious room with Super king-sized bed, lounge area with sofa bed. Smart TV, Nespresso machine, safe, fridge, mineral water, bathrobe, slippers, luxury toiletries. Access to adult-only Thermae Spa/Pool can be added from £50.
Views:
City View
Max. number of persons
3
Area
From
55 m²
/
592 sq ft
Bedding
King size bed(s) x1
Single sofa bed(s) x1
Bathroom
Bathroom Facilities
Hair dryer in bathroom
Make-up/magnifying mirror
Media And Technology
Complementary elements
Radio
Internet Facilities
Optical fiber
Phone Facilities
Direct dial telephone
Tv Facilities
Satellite/cable colour TV
Service And Equipment
Accessibility And Security
Audible smoke alarms in rooms
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Phone light for hearing impaired
Room for hearing impaired guests
Safe deposit box in room
Security Peephole
Smoke alarm in room
Sprinkler in room
Visual alarm for hearing impaired
Comfort Features
Iron
Turn Down Services
Room Services
Operator wake up call
Temperature Air Control
Air Conditioning
Air cooling system
Working Area
Business Desk
3 pers. max
55 m²
/
592 sq ft
Bedding
1 x King size bed(s) and
1 x Single sofa bed(s)
Photo out of - Presidential Suite with one emperor king-size bed
Presidential Suite, feature copper bath. Super king-sized bed, lounge area and dining table. Nespresso machine, safe, fridge, bathrobe, slippers, luxury toiletries, minibar-soft drinks only. Access to adult-only Thermae Spa/Pool can be added from £50.
Indoor heated pool - chargeable.
Additional charge
Covered
On site
Fitness center - Free of charge
On site
Massage
Additional charge
Near the property
Indoor parking
Public
577 parking spaces
Max Limited Height: 1.97 m
/
6.48 ft
Parking pricing: 19.17€16GBP Per unit
Parking for a month
Parking for a week
Page 1 out of 1, Restaurant 1 :
SEAFORTH
, Restaurant 2 :
BOTANIC TEAROOM
SEAFORTH
Photo out of - SEAFORTH
A beautiful British brasserie with a worldy exotic twist and touches of Liverpool historical trade past. Menus designed and inspired with global influences showcasing the colourful plates from Liverpool connections to land and sea.
A beautiful British brasserie with a worldy exotic twist and touches of Liverpool historical trade past. Menus designed and inspired with global influences showcasing the colourful plates from Liverpool connections to land and sea.
BOTANIC TEAROOM
Photo out of - BOTANIC TEAROOM
Our beautifully designed tearoom offers guests a truly divine experience with a Liverpool twist including afternoon tea.
Our beautifully designed tearoom offers guests a truly divine experience with a Liverpool twist including afternoon tea.
PALM COURT
Photo out of - PALM COURT
Palm Court is the heart of the hotel, with the state of the art bar taking centre stage. Contemporary and sleek, with a nod to Liverpool continental connections, this bar Is the only place to stop for a glass of champagne at anytime of the day.
Palm Court is the heart of the hotel, with the state of the art bar taking centre stage. Contemporary and sleek, with a nod to Liverpool continental connections, this bar Is the only place to stop for a glass of champagne at anytime of the day.
2 breakfasts
Photo out of - Breakfast
Because great days always start with a good breakfast. stock up on treats and vitamins!
Buffet
Buffet
Because great days always start with a good breakfast. stock up on treats and vitamins!
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Services
Continental
Hot Breakfast
Cold breakfast
Restaurant
Mosaic
Because great days always start with a good breakfast. stock up on treats and vitamins!
Pool
Photo out of - Pool
16m pool with thermae spa - Access chargeable. Over 18's only. Please note the Spa does not accept cash, credit or debit card transactions only.
Indoor heated pool - chargeable.
Additional charge
Take some time out to relax by the pool during your stay at our hotel. Dip your feet in the water and experience true relaxation.Spa and leisure access is not included in the rate. This is chargeable per person - Contact hotel for costings.
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Location
On site
Pool features
Indoor pool
Heated Pool
Dimension
Pool Size Max:
1.2 m /
3.94 ft
16m pool with thermae spa - Access chargeable. Over 18's only. Please note the Spa does not accept cash, credit or debit card transactions only.
Fitness center
On site
Personal lessons and special care
MassageAdditional charge
On top of the luxurious wellness facilities, the hotel offers a modern fitness zone. Keep your routine whilst away from home thanks to the variety and quality of the equipment at your disposal, Cardio, strength, and more.
Spa
Photo out of - Spa
Additional charge
Introducing the Municipal Thermae Spa, a sanctuary and heavenly invite to precious time. Unwind with unrivalled wellness and beauty experiences using state of the art technology during treatments. Booking is required. Spa and swimming pool chargeable.
Please note the Spa does not accept cash, credit or debit card transactions only.
Introducing the Municipal Thermae Spa, a sanctuary and heavenly invite to precious time. Unwind with unrivalled wellness and beauty experiences using state of the art technology during treatments. Booking is required. Spa and swimming pool chargeable.
Comfortable stay. Would have been nicer if use of pool and facilities were included as is the case with many other hoteks.
Customer review rating 4.0/5
Christine R.
Families
-
Confirmed reviews ALL
All good
Customer review rating 5.0/5
Cathy M.
Friends
-
Confirmed reviews ALL
We had a wonderful 3 nights 4 day with this hotel and from the moment we got to their we were greeted with so much warmth
Customer review rating 3.0/5
Andrew B.
Couples
-
Confirmed reviews ALL
This is not a presidential suite ( needs to be renamed a "suite" , I've stayed in many presidential suites in 5 star hotels in the UK and this room is not that.
Poor position on the ground floor , very noisy , lack of storage , one bin in the room, 2 coffee pods ( come on ?? In a suite people might want more than one coffee)
Paying for a swim ?? When you book the top room in the hotel ?
Slow bar service
Amazing breakfast and very attentive waitress who was very engaging and enthusiastic.
Customer review rating 5.0/5
Meredith G.
Couples
-
Confirmed reviews ALL
Great location, lovely bar area and bed was very comfortable.
Customer review rating 3.5/5
Martin B.
Couples
-
Confirmed reviews ALL
Booked for our first wedding anniversary trip to Liverpool, travelling 4 hours. The room / lobby / bar etc were all immaculate, absolutely gorgeous and staff were very friendly. We booked the spa add on at £50 pp, and really looked forward to unwinding after a long day travelling. However this was lacking and we basically paid £100 total to go for a swim. We were directed down the lift and to the changing rooms, but were not shown where the towels were, so ended up having to cart back out from the pool side and go on a hunt. Another patron advised they were outside of the spa entrance. When we found them there was only 1 left on the shelf and so this ensued having to chase down staff to find more. This took the best part of 30 minutes. We were advised on check in that you can order drinks etc in the spa, but there was no signage, or staff around to be able to do this which was a shame. We saw no other staff members around the spa during our visit to be able to ask in the full 2 hours, unless you were to go back out and up to the spa reception which seemed ridiculous especially considering the spa was very, if not too busy with guests. Steam and sauna full, 1 wet bed for us to use at the poolside. This was a complete waste of £100 and I would very much like this reimbursing please. There isn’t even a hot tub / jacuzzi, it is £50 each for what my local leisure center is. Please can this refund be arranged.
Dear Guest,
Thank you for sharing your feedback. We sincerely apologise that your spa experience did not meet expectations, particularly on such a special occasion as your wedding anniversary.
Please be assured that we take your comments seriously, and a member of our team will be contacting you directly to discuss this matter further.
Kind regards,
Carlota Ashmore
Guest Relations Manager
Customer review rating 4.0/5
Peter D.
Business
-
Confirmed reviews ALL
The stay was fine. As ever the staff were great. One thing I forgot to mention on checking out is that the shower did not drain properly: I had to build a makeshift dam with towels to stop the bathroom floor from flooding. One for the maintenance team.
Customer review rating 4.0/5
Jo B.
Friends
-
Confirmed reviews ALL
Comfortable stay. Would have been nicer if use of pool and facilities were included as is the case with many other hoteks.
Customer review rating 4.0/5
Christine R.
Families
-
Confirmed reviews ALL
All good
Customer review rating 5.0/5
Cathy M.
Friends
-
Confirmed reviews ALL
We had a wonderful 3 nights 4 day with this hotel and from the moment we got to their we were greeted with so much warmth
Customer review rating 3.0/5
Andrew B.
Couples
-
Confirmed reviews ALL
This is not a presidential suite ( needs to be renamed a "suite" , I've stayed in many presidential suites in 5 star hotels in the UK and this room is not that.
Poor position on the ground floor , very noisy , lack of storage , one bin in the room, 2 coffee pods ( come on ?? In a suite people might want more than one coffee)
Paying for a swim ?? When you book the top room in the hotel ?
Slow bar service
Amazing breakfast and very attentive waitress who was very engaging and enthusiastic.
Customer review rating 5.0/5
Meredith G.
Couples
-
Confirmed reviews ALL
Great location, lovely bar area and bed was very comfortable.
Customer review rating 3.5/5
Moore C.
Couples
-
Confirmed reviews ALL
Well located, clean, bar area very nice. That said having to pay extra for everything the hotel comes with feels steep. Spa access , swimming pool access should not have to be paid as an extra unless you’re getting a specific treatment or limit it to spending a certain amount of time. Breakfast is extortionate in price and we are from London where we are used to high prices.
Customer review rating 5.0/5
Abdullah A.
Couples
-
Confirmed reviews ALL
It was our first visit to Liverpool, in simple words it was a great experience with the welcoming staff our overall experience was exceptional. We stayed in hotels 🏨 in London and Manchester but the friendliness and willingness to help were stand out for us.
Marc from concierge is one of the reasons that if we decide to come back to this hotel. He was kind, helpful and attentive to what we required during our stay.
The reception team the front door men were all exceptional.
It was a great experience for us.
Customer review rating 4.0/5
Lyn D.
Couples
-
Confirmed reviews ALL
Had a couple of waits, once for drinks and once for hot breakfast, although frustrating it didn’t cause us too much trouble.
Customer review rating 4.5/5
Jeroen V.
Friends
-
Confirmed reviews ALL
Stayed the weekend . The hotel itself was stunning the staff were friendly and very attentive. The food was delicious and the room was very comfortable and had all I needed
Customer review rating 5.0/5
Gillian R.
Families
-
Confirmed reviews ALL
Had a lovely two day break with some spa treatments as well. Was a lovely experience
Dear Gillian,
Thank you for your lovely review and perfect rating! We are delighted to hear that you enjoyed your two-day break with us and had the opportunity to relax and unwind with some of our spa treatments. It's wonderful to know that you had such an enjoyable experience, and we hope to have the pleasure of welcoming you back again soon.
Warm regards,
Alexander
Guest Relations Manager
Customer review rating 5.0/5
Shanika-marie C.
Couples
-
Confirmed reviews ALL
Mr and my husband spent 2 night here and were already planning our next trip here as were going to be bringing my brother and his girlfriend with us
Dear Shanika,
Thank you so much for your fantastic review and perfect rating! We are absolutely delighted to hear that you both had such a wonderful stay with us. It's lovely to know that you are already planning your next visit and that you are hoping to bring your brother and his girlfriend along too. We look forward to welcoming you all back and creating another memorable experience.
Warm regards,
Alexander
Guest Relations Manager
Customer review rating 4.0/5
Gillian N.
Families
-
Confirmed reviews ALL
Our stay was for sad family reason and the staff were very kind and attentive. Room was comfortable, breakfasts good.
Dear Gillian,
Thank you for taking the time to share your feedback. We are sorry to hear that your visit was for a difficult family occasion, but we are pleased that our team were able to make your stay a little more comfortable through their kindness and attentiveness. It is lovely to hear that you enjoyed the comfort of your room and our breakfast offerings.
Your kind words will be shared with the team, and we hope to have the opportunity to welcome you back under happier circumstances in the future.
Warm regards,
Alexander
Guest Relations Manager
Customer review rating 4.5/5
Kenneth E.
Couples
-
Confirmed reviews ALL
The hotel is beautiful. Front desk staff and bellman were worthy of a 5 star hotel. However- the bar and restaurant didn’t make the grade. The morning staff at breakfast and quality of the food were great. It was the bar staff in the evening that was really disappointing. When sitting in the bar area we had to wait up to 1/2 before anyone paid attention to us. And once we did get a drink there was no follow up to ask us for another one. We also sat at the bar - the experience wasn’t much better. We resorted to flagging down the bartender to get a drink and order dinner. At one point we joked with another person at the bar that he was invisible. Please take this criticism to heart. When we come back for another game we will definitely stay at the hotel again / we will just hope for a little better service at the bar.
Customer review rating 5.0/5
Hamid G.
Couples
-
Confirmed reviews ALL
It was great very relaxing, and friendly stuff it was sort of home from hom
Customer review rating 4.0/5
Kristian W.
Couples
-
Confirmed reviews ALL
We are regulars. Not quite the platinum experience as before but still good. The cake treats were nice but I am diabetic so sadly too sweet for me.
Customer review rating 5.0/5
Bruce H.
Families
-
Confirmed reviews ALL
Staying in Liverpool for a wedding and The Municipal helped enhance the whole experience
Customer review rating 5.0/5
Tracy E.
Couples
-
Confirmed reviews ALL
Fantastic service, lovely room, comfy bed and pillows. Delicious cocktails in beautiful surroundings.
Web-users rating
Other web-users rate our hotel
1,127 reviews9.5/10Location
2,188 reviews7.4/10Room
2,846 reviews8.6/10Service
25 reviews5.9/10WiFi
1,214 reviews8.6/10Amenities
991 reviews6/10Comfort
921 reviews9.3/10Vibe
836 reviews8.2/10Bar
262 reviews9.6/10Location
553 reviews7.4/10Room
734 reviews8.8/10Service
6 reviews4.9/10WiFi
279 reviews8.8/10Amenities
220 reviews9.2/10Vibe
197 reviews8.5/10Bar
175 reviews6.6/10Food
95 reviews9.4/10Location
212 reviews7.5/10Room
291 reviews8.2/10Service
90 reviews8.3/10Amenities
86 reviews6.5/10Food
73 reviews6/10Breakfast
70 reviews9.4/10Vibe
65 reviews7.8/10Bar
39 reviews9.6/10Location
143 reviews8.1/10Room
178 reviews8.8/10Service
64 reviews8.6/10Amenities
54 reviews7.1/10Food
51 reviews6.4/10Breakfast
50 reviews9.4/10Vibe
44 reviews8.2/10Bar
27 reviews9.4/10Location
65 reviews8.6/10Room
77 reviews8.9/10Service
27 reviews8.5/10Amenities
25 reviews8/10Bar
24 reviews7.2/10Food
23 reviews9.2/10Vibe
18 reviews6.3/10Breakfast
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Frequently asked questions
The Municipal Hotel & Spa Liverpool - Mgallery Collection is located at Municipal Building, Dale Street, L2 2dh Liverpool. We are in the heart of the City Center, just an 8-minute walk from Lime Street Station. Nearby attractions include Tate Liverpool and the Royal Albert Dock, while public parking is available at Ncp Moorfields for an additional fee.
The Municipal Hotel & Spa Liverpool - Mgallery Collection offers:
Classic, Deluxe, and Superior rooms with double beds
Family rooms and Executive suites
Junior, Sir Thomas, and Presidential suites with King or Emperor King-size beds
Many of our suites feature stunning city views.
At The Municipal Hotel & Spa Liverpool - Mgallery Collection, we offer:
Wi-Fi, parking nearby, breakfast, air conditioning, and Tv
Wheelchair accessibility, pool, spa, and fitness center
Seaforth restaurant, Palm Court bar, laundry, pets allowed, meeting rooms, and wedding venues
The Municipal Hotel & Spa Liverpool - Mgallery Collection features Seaforth (12:00 Pm-10:00 Pm), Botanic Tearoom (12:00 Pm-04:00 Pm), and Palm Court bar (12:00 Pm-09:30 Pm). We offer buffet breakfast at Mosaic from 07:00 Am, room service, and children's menus. Vegetarian and gluten-free options are also available.
At The Municipal Hotel & Spa Liverpool - Mgallery Collection, check-in is from 03:00 Pm and check-out is until 12:00 Pm. Members of the All Accor loyalty program benefit from preferential conditions and late check-out. You can also request a late departure when booking online, upon arrival, or at the front desk.
Yes, The Municipal Hotel & Spa Liverpool - Mgallery Collection regularly offers special deals and discounts through our All Accor loyalty program. Members benefit from preferential rates year-round, often 5% to 10% off, with exclusive offers sometimes up to 40% off. To maximize savings, check the Deals section on all.accor.com and book directly via the website or the All Accor app.
You can cancel your reservation for The Municipal Hotel & Spa Liverpool - Mgallery Collection using the official website all.accor.com, the mobile app or by contacting our customer service. Special cancellation terms may apply.
Pets are allowed. Regarding potential fees, please contact the hotel for information regarding the additional charge.
The Municipal Hotel & Spa Liverpool - Mgallery Collection features 7 meeting rooms and a business center with support staff. Our largest room covers 82 square meters and can accommodate up to 60 guests. High speed Wi-Fi is available throughout these workspaces to ensure a productive environment.
You can host your special day at The Municipal Hotel & Spa Liverpool - Mgallery Collection, which offers a timeless setting for unforgettable weddings. We provide elegant spaces and bespoke service to create magical celebrations. Our facilities include 7 meeting rooms with a maximum capacity of 60 guests for banquets.
The Municipal Hotel & Spa Liverpool - Mgallery Collection is a wheelchair-accessible hotel featuring 9 dedicated rooms for guests with reduced mobility. We offer elevators to all floors and accessible bathrooms with 32-inch wide doors and accessible showers with seats.
Yes, The Municipal Hotel & Spa Liverpool - Mgallery Collection allows online booking without prepayment. Payment will be made directly at the front desk upon your arrival. To do so, select the Flexible Rate option when choosing your room.
From The Municipal Hotel & Spa Liverpool - Mgallery Collection, you can reach Lime Street Station in approximately 8 minutes on foot. Other nearby attractions include the Royal Albert Dock and Tate Liverpool.
The Municipal Hotel & Spa Liverpool - Mgallery Collection features an award-winning Thermae Spa, a sanctuary offering luxury treatments and a nail bar. Our facilities include a 16m indoor heated pool, sauna, steam room, and jacuzzi. Access to these wellness facilities is available for an additional fee.
For business travellers, The Municipal Hotel & Spa Liverpool - Mgallery Collection offers 7 meeting rooms and a business center with support staff. Each room includes a business desk and high speed Wi-Fi. You can also enjoy a buffet breakfast starting at 07:00 Am to prepare for your day.
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