Name: The Municipal Hotel and Spa Liverpool MGallery | City Centre Hotel | Accor - ALL
Address: Municipal Building, Dale Street, LIVERPOOL, L2 2DH, GB
Telephone: +441513323030
Rating: 4.5

The Municipal Hotel & Spa Liverpool - MGallery Collection

Boutique hotels with personality for a remarkable travel experience

The Municipal Hotel & Spa is Liverpool's only 5* hotel, located on Dale Street, one of the original seven streets that make up the city centre as we know it today. The hotel is a perfect base to explore the city including its many cultural attractions, shops, bars & restaurants. Offering 179 Luxurious bedrooms and an award winning Spa facility.
Be our guest and visit this landmark building, reminiscing in its tales.

Choose from deluxe, superior, family rooms or suites for unparalleled peace and comfort from the first moment. Beauty and wellness facilities include a tranquil 16m indoor swimming pool, sauna, steam room, jacuzzi and luxury treatments. British brasserie influenced by Liverpool's trade history, with menus reflecting connections to land and sea. Palm Court Bar occupies the central atrium and the Botanic Afternoon Tearoom.

Located in the heart of the City Center, just 8 minutes walk from Lime Street Train station and close to all points of interest. The nearest airport is Liverpool John Lennon Airport which is 8 miles away .

The iconic Municipal Buildings started out life as the home of Liverpool City Council and is now transformed into this amazing luxury hotel. Enjoy your time with us and reminisce in its tales whilst exploring all Liverpool has to offer.

Annie Brown, Hotel Management

Hotel extras

Luxurious central location in Liverpool close to everything you will love about Liverpool
179 modern and luxurious bedrooms with special touches for a memorable experience
Our British brasserie offers delicious dishes from around the globe in a stunning decor
Pampering alert: Thermae spa, city view pool, sauna, nail bar, luxurious treatments, etc.
6 unique boardrooms for meetings and events to remember

Our accommodation(s)

Room

Classic Room with one double bed

2 pers. max
18 m² / 193 sq ft

Bedding 1 x Double bed(s)

See availabilities

Room

Accessible Classic Room with one double bed

2 pers. max
32 m² / 344 sq ft

Bedding 1 x Double bed(s)
Accessible room

See availabilities

Room

Deluxe Room with one double bed

2 pers. max
20 m² / 215 sq ft

Bedding 1 x Double bed(s)

See availabilities

Room

Superior Room with one double bed

2 pers. max
25 m² / 269 sq ft

Bedding 1 x Double bed(s)

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Room

Superior Room with two double beds

4 pers. max
36 m² / 387 sq ft

Bedding 2 x Double bed(s)

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Suite

Executive Suite with one double bed

3 pers. max
36 m² / 387 sq ft

Bedding 1 x Double bed(s) and 1 x Single sofa bed(s)

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Suite

Junior Suite with one emperor king-size bed

3 pers. max
55 m² / 592 sq ft

Bedding 1 x King size bed(s) and 1 x Single sofa bed(s)

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Suite

Sir Thomas Suite with one king-size bed

2 pers. max
40 m² / 430 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Suite

The Municipal Suite with one emperor king-size bed

3 pers. max
55 m² / 592 sq ft

Bedding 1 x King size bed(s) and 1 x Single sofa bed(s)
Views: City View

See availabilities

Suite

Presidential Suite with one emperor king-size bed

2 pers. max
62 m² / 667 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Room

Accessible Classic Room with one double bed

2 pers. max
32 m² / 344 sq ft

Bedding 1 x Double bed(s)
Accessible room

See availabilities

Hotel location

The Municipal Hotel & Spa Liverpool - MGallery Collection

Municipal Building, Dale Street
L2 2DH LIVERPOOL
United Kingdom

GPS:53.4085, -2.9862

+44 151 332 3030

Railway station
Ferries

LIME STREET STATION

Railway station

Access: 2.41 km / 1.5 mi 8 min walk / 5 min drive

LIVERPOOL FREEPORT

Ferries

Access: 4.83 km / 3 mi 1 hrs walk / 10 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

Near the property

Car park

SEAFORTH

A beautiful British brasserie with a worldy exotic twist and touches of Liverpool historical trade past. Menus designed and inspired with global influences showcasing the colourful plates from Liverpool connections to land and sea.

BOTANIC TEAROOM

Our beautifully designed tearoom offers guests a truly divine experience with a Liverpool twist including afternoon tea.

Spa

Introducing the Municipal Thermae Spa, a sanctuary and heavenly invite to precious time. Unwind with unrivalled wellness and beauty experiences using state of the art technology during treatments. Booking is required. Spa and swimming pool chargeable.

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Meetings & Events

Number of Meeting Room: 7
Surface of the largest room: 82 m² / 882 sq ft
Maximum seats capacity: 56
Maximum capacity for banquets: 60

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.5/5 2,534 reviews

Lisa B. Couples - 3/8/2026 Confirmed reviews ALL

Bed was really comfy, room was really clean. Overall really pleased. Cannot rate the food as with so much choice around Liverpool we did not eat at the hotel. We used the spa-- very pleasant! Lovely pool. Would have been nice if access to the pool for a quick swim could just be included rather than paying more and feeling obliged to spend 2 hours there. But apart from that very pleased with my stay, I would definitely stay again.

Dear Guest, Thank you for sharing your kind review. It’s wonderful to know you have thoroughly enjoyed your stay and would choose to stay with us again. Regarding spa access, as our spa has limited capacity, sessions are scheduled to ensure all guests can enjoy a relaxing and comfortable experience. We truly appreciate your understanding and we hope to welcome you back again soon. Kind regards, Carlota Ashmore Guest Relations Manager

Angela B. Couples - 3/7/2026 Confirmed reviews ALL

Fantastic stay at your beautiful hotel. All the staff were brilliant. Amazing surroundings and so conveniently situated.

Dear Guest, Thank you for your wonderful review. We are delighted to hear that you had a fantastic stay with us and that you enjoyed our beautiful surroundings and convenient location. It was a pleasure having you stay with us, and we very much hope to welcome you back again in the near future. Warm regards, Carlota Ashmore Guest Relations Manager

Fisher D. Business - 3/6/2026 Confirmed reviews ALL

This is a lovely hotel. Rooms are small but functional. Restaurants and bar are fabulous, but expensive. I would say Customer service is exceptional, except, we had the time to dine menu one evening. One colleague had a starter and they brought our mains at the same time, then asked if he wanted his main at the same time?? Another colleague ordered a gluten free sandwich and when it arrived it was clear it was not. They apologised and didn’t charge for the sandwich, but this is worrying. There was only 3 of us at our table and the restaurant was quiet. No excuse really. Other than that the staff couldn’t be more helpful from the doorman to housekeeping and all in between.

Dear Ms Fisher, Thank you for taking the time to share such a thoughtful review following your stay with us. We are delighted to hear that you enjoyed the hotel overall and that you found our team to be welcoming and helpful throughout your visit. It is especially lovely to know that Debbie made a positive impression during breakfast service; we will be sure to share your kind words with her, as she will be thrilled to be recognised. At the same time, we are truly sorry to learn about the issues you experienced while dining with us. The timing of service and, most importantly, the concern regarding the gluten-free sandwich are not reflective of the standards we aim to deliver. While we are pleased the team addressed the matter at the time, we completely understand why this would be worrying and appreciate you bringing it to our attention. Your feedback has been shared with our Restaurant Team so that we can review procedures and ensure greater care and consistency moving forward. We truly value your comments as they help us improve, and we are very grateful for your balanced feedback about the many team members who helped make the rest of your stay enjoyable. We do hope to have the opportunity to welcome you back again in the future and provide you with the seamless experience we always strive to deliver. With Warmest Regards, Charlotte Whittle - Adams Guest Relations Manager

Eric D. B. Business - 3/6/2026 Confirmed reviews ALL

Night reception made us feel special customers

Dear Guest, Thank you for sharing your lovely feedback. We are delighted to hear that our night reception team were a highlight during your stay. Providing warm, attentive service at all hours is important to us, so it is wonderful to know our team helped make your experience memorable. We truly appreciate your kind words and hope to welcome you back again soon for another exceptional stay. Warm regards, Carlota Ashmore Guest Relations Manager

Paul F. Couples - 3/5/2026 Confirmed reviews ALL

One night stay. Have wanted to stay here for some time and finally had the opportunity. Beautiful buidling and some great staff.

Dear Mr F., We’re delighted to hear that you finally had the opportunity to stay with us and that you enjoyed our beautiful building and the service from our team. It’s always wonderful to know when guests have been looking forward to their visit and that the experience lived up to expectations. We hope this will be the first of many stays with us, and we look forward to welcoming you back again soon. With Warmest Regards, Charlotte Whittle - Adams Guest Relations Manager