The Municipal Hotel & Spa Liverpool - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.4/5 2,530 reviews

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The Municipal Hotel & Spa Liverpool - MGallery Collection - Image 1
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Municipal Building, Dale Street, L2 2DH LIVERPOOL, United Kingdom

Description

Hotel extras

  • Luxurious central location in Liverpool close to everything you will love about Liverpool

  • 179 modern and luxurious bedrooms with special touches for a memorable experience

  • Our British brasserie offers delicious dishes from around the globe in a stunning decor

  • Pampering alert: Thermae spa, city view pool, sauna, nail bar, luxurious treatments, etc.

  • 6 unique boardrooms for meetings and events to remember

Our accommodation(s)

Hotel location

The Municipal Hotel & Spa Liverpool - MGallery Collection

Municipal Building, Dale Street
L2 2DH LIVERPOOL
United Kingdom

GPS:53.4085, -2.9862

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,530 reviews

Customer review rating 5.0/5

Sharon S. Couples - Confirmed reviews ALL

Lovely hotel all staff were friendly and helpful especially Sam on the door

Dear Guest, Thank you for your wonderful review. We’re thrilled to hear that you enjoyed your stay and that our door team made such a positive impact. We’ll be sure to pass along your kind words! We look forward to welcoming you back soon. Kind regards, Carlota Ashmore Guest Relations Manager

Customer review rating 5.0/5

Julie S. Couples - Confirmed reviews ALL

Hotel is beautiful, staff are very friendly and helpful. First time we have stayed in this stunning hotel as we live in Liverpool and always come for a drinks with friends and family here. My husband was 70th in December this was a gift from his sister, excellent choice, would highly recommend.

Dear Guest, Thank you for your wonderful feedback. We’re delighted to hear that you and your husband enjoyed your stay and that the birthday gift was a memorable one. We look forward to welcoming you back soon! Kind regards, Carlota Ashmore Guest Relations Manager

Customer review rating 5.0/5

Kyle O. Families - Confirmed reviews ALL

We were so disappointed…. To only be there for one night!! The staff were absolutely fabulous. The hotel is full of character. Rooms were spotlessly clean, bed & pillows very comfortable, the selection of tea/coffee & biscuits much appreciated after a days shopping! Little details such as the fridge with chilled complimentary mineral water, and the turn down of the bed were also noted. Undoubtedly one of the best hotels I’ve stayed in ticking a lot of the boxes! Can’t wait to return to Liverpool and stay longer.

Dear Guest, Thank you so much for your kind feedback. We're delighted to hear that you enjoyed your stay, even though it was brief. It’s wonderful to know that you appreciated the little touches, such as the tea/coffee selection, chilled mineral water, and the turn-down service. We’re also thrilled that the staff and the hotel’s character made such a positive impression. We look forward to welcoming you back on your next visit to Liverpool – hopefully for a longer stay! Kind regards, Carlota Ashmore Guest Relations Manager

Customer review rating 5.0/5

Lisa O. Solo - Confirmed reviews ALL

Beautiful hotel in Liverpool city centre, with the coolest bar and comfortable rooms - I had never stayed here before but will again, the bar is busy but has a buzz, and the room was exceptional, spotless and very comfortable. All staff were welcoming and helpful, especially the night reception and bar staff who went above and beyond after the bar had officially closed but still accommodated us. The spa is also lovely, so nice to have everything under one roof while also in the middle of the city. And about 6 mins walk to Lime Street station. Would highly recommend!

Dear Guest, Thank you for your wonderful feedback. We’re thrilled to hear that you enjoyed the hotel, our bar, and the spa, as well as the comfort of your room. It’s great to know our team, especially the night reception, made such a positive impression. We look forward to welcoming you back on your next visit to Liverpool! Kind regards, Carlota Ashmore Guest Relations Manager

Customer review rating 2.5/5

Sheerin B. Couples - Confirmed reviews ALL

Staff at reception very welcoming, first thing I did in the room was go to wash my hands and the tap literally fell off Ordered breakfast of scrambled eggs and salmon and the eggs were stone cold

Dear Guest, Thank you for your feedback. We’re delighted you found our reception team welcoming. We regret to not have reached your expectations on this occasion. We always encourage our guests to let us know of any concerns during their stay so we can address them promptly and ensure their experience meets expectations. Kind regards, Carlota Ashmore Guest Relations Managers

Other web-users rate our hotel

  • 1,242 reviews 9.6/10 Location
  • 2,391 reviews 7.4/10 Room
  • 3,017 reviews 8.4/10 Service
  • 18 reviews 4.5/10 WiFi
  • 1,393 reviews 8.6/10 Amenities
  • 1,093 reviews 6.2/10 Comfort
  • 985 reviews 9.2/10 Vibe
  • 931 reviews 8.1/10 Bar

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