The Municipal Hotel & Spa Liverpool - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.4/5 2,480 reviews

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The Municipal Hotel & Spa Liverpool - MGallery Collection - Image 1
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Municipal Building, Dale Street, L2 2DH LIVERPOOL, United Kingdom

Description

Hotel extras

  • Luxurious central location in Liverpool close to everything you will love about Liverpool

  • 179 modern and luxurious bedrooms with special touches for a memorable experience

  • Our British brasserie offers delicious dishes from around the globe in a stunning decor

  • Pampering alert: Thermae spa, city view pool, sauna, nail bar, luxurious treatments, etc.

  • 6 unique boardrooms for meetings and events to remember

Our accommodation(s)

Hotel location

The Municipal Hotel & Spa Liverpool - MGallery Collection

Municipal Building, Dale Street
L2 2DH LIVERPOOL
United Kingdom

GPS:53.4085, -2.9862

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,480 reviews

Customer review rating 5.0/5

Alison R. Couples - Confirmed reviews ALL

We stayed one night in a deluxe room. The hotel was absolutely stunning. The reception staff were very welcoming. The Room had a large very comfortable bed, tea and coffee making facilities and a good sized bathroom with a walk in shower with rainfall head and wand. We had cocktails in the Palm Court which stunning and the drinks were 👌. We did not eat at the hotel so cannot comment on the food. We also visited the spa on Monday morning. We had a thermal spa circuit and a massage. I would highly recommend

Dear Alison, Thank you very much for sharing such a wonderful review and for choosing to celebrate your birthday with us. I am delighted to hear that you had a fantastic stay and that you found the hotel stunning from the moment you arrived. It is lovely to know that our reception team made you feel so welcome and that you enjoyed the comfort of your deluxe room, particularly the bed and bathroom facilities. I’m also pleased to hear that you enjoyed cocktails in the Palm Court — it’s great to know the setting and drinks made a lasting impression 👌. Thank you as well for highlighting your spa experience. I’m delighted that you enjoyed both the thermal spa circuit and your massage, and we truly appreciate your recommendation. If you have the opportunity, we would be very grateful if you could also share your experience on TripAdvisor, as this is our main review platform and your feedback really helps us gain more traction. We hope to have the pleasure of welcoming you back for another special stay in the future. Warm regards, Alexander Guest Relations Manager

Customer review rating 5.0/5

Angelica C. Families - Confirmed reviews ALL

Staff are friendly and nice, location was good, room was clean

Dear Angelica, Thank you for taking the time to share your feedback. I am delighted to hear that you found our team friendly and welcoming, enjoyed our location, and were pleased with the cleanliness of your room. It is always encouraging to know that these key aspects of the guest experience stood out during your stay. If you have a moment, we would truly appreciate it if you could also share your experience on TripAdvisor, as this is our main review platform and helps us gain more traction and reach future guests. We hope to have the pleasure of welcoming you back again soon. Warm regards, Alexander Guest Relations Manager

Customer review rating 5.0/5

Ashley D. Couples - Confirmed reviews ALL

Check in desk was seamless and incredibly friendly . The hotel itself if well manicured and beautifully decorated for the holidays .

Dear Ashley, Thank you very much for your lovely review. I am delighted to hear that your check-in experience was seamless and that our team made such a friendly first impression. It is also wonderful to know that you enjoyed the hotel’s appearance and festive holiday decorations — we’re so pleased they added to your experience. If you have a moment, we would truly appreciate it if you could also share your experience on TripAdvisor, as this is our main review platform and helps us gain more traction and reach future guests. We hope to have the pleasure of welcoming you back again soon. Warm regards, Alexander Guest Relations Manager

Customer review rating 5.0/5

Kathryn H. Couples - Confirmed reviews ALL

We had such a lovely stay, staff, hotel and food were excellent

Dear Kathryn, Thank you very much for your kind review. I am delighted to hear that you had such a lovely stay and that you found our staff, hotel, and food to be excellent. Your feedback is truly appreciated and will be shared with the team, who will be thrilled to know they made such a positive impression. If you have a moment, we would be very grateful if you could also share your experience on TripAdvisor, as this is our main review platform and helps us gain more traction. We very much look forward to welcoming you back again soon. Warm regards, Alexander Guest Relations Manager

Customer review rating 4.0/5

Nicola H. Couples - Confirmed reviews ALL

Beautiful building and lovely stay. It was just a shame that for a 5* hotel the service in the palm court where we had lunch was extremely poor and not what we expected for the price.

Dear Nicola, Thank you for taking the time to share your feedback. I am pleased to hear that you enjoyed our beautiful building and had a lovely stay overall. I am, however, sorry to learn that your experience in the Palm Court did not meet your expectations. Please be assured that your comments regarding the service have been noted, as we take all feedback seriously and will use it to improve our guest experience. We hope to have the opportunity to welcome you back and provide a more seamless experience in the future. Warm regards, Alexander Guest Relations Manager

Other web-users rate our hotel

  • 1,253 reviews 9.6/10 Location
  • 2,392 reviews 7.3/10 Room
  • 2,967 reviews 8.3/10 Service
  • 18 reviews 4.8/10 WiFi
  • 1,395 reviews 8.5/10 Amenities
  • 1,099 reviews 6.2/10 Comfort
  • 978 reviews 9.2/10 Vibe
  • 957 reviews 8/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.