The Municipal Hotel and Spa Liverpool - MGallery 5 stars

Customer review rating (ALL Rating) 4.3/5 1,453 reviews

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Municipal Building, Dale Street, L2 2DH LIVERPOOL, United Kingdom

Description

Hotel extras

  • Luxurious central location in Liverpool close to everything you will love about Liverpool

  • 179 modern and luxurious bedrooms with special touches for a memorable experience

  • Our British brasserie offers delicious dishes from around the globe in a stunning decor

  • Pampering alert: Thermae spa, city view pool, sauna, nail bar, luxurious treatments, etc.

  • 6 unique boardrooms for meetings and events to remember

Our accommodation(s)

Hotel location

The Municipal Hotel and Spa Liverpool - MGallery

Municipal Building, Dale Street
L2 2DH LIVERPOOL
United Kingdom

GPS:53.4085, -2.9862

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,453 reviews

Great stay

Customer review rating 5.0/5

Joan M. Couples - Confirmed reviews ALL

My husband and I spent 3 nights at the Municipal to celebrate our 40th anniversary. On arrival we were greeted by lovely receptionist who wished a happy anniversary and told us we had an upgrade. On entering room there was a bottle of bubbly and card waiting on us. A lovely gesture. Room was lovely, with comfy bed and pillows. All public areas of the hotel were stunning and all staff from reception, to bar staff to breakfast and cleaning staff were all extremely friendly. Breakfast was full and plentiful everything was there that was needed. Didn't use spa or gym so cannot comment on them. We ate at the Seaforth restaurant to celebrate our anniversary and our waiter Michael, who gets a special mention he was outstanding, he was very friendly and informative, and wished us a happy anniversary too, lovely young man. A credit to the hotel. At dessert, I asked if I could have custard with mine, he said he'd ask chef, my dessert came with no custard but I enjoyed it anyway, 20 minutes later a bowl of custard put in front of me, it was delicious 😋. Our food was amazing. Michael deserves this special mention. Our whole stay in Liverpool was amazing and if the weather had been kinder to us we would have stayed a bit longer in this beautiful hotel. Next time we come down we'll most definitely return to this hote.

Dear Joan M., What a pleasure it was to have you with us, and we are absolutely thrilled to hear that you had an amazing experience! Thank you for taking the time to share your hotel post-stay survey. Our team is dedicated to providing exceptional experiences, and it is always rewarding to know when we have succeeded. Thank you once again for choosing the Municipal Hotel, Liverpool and we all wish you Happy 40th Anniversary. Until we have the pleasure of welcoming you back, we wish you all the best and many more amazing moments. Best regards, Kinga Walsh

Great stay

Customer review rating 4.5/5

Deb W. Couples - Confirmed reviews ALL

We had a lovely time celebrating my husband’s birthday, we were made very welcome by Olivia on reception. Our room was very comfortable and my husband liked the little nod to his birthday that was waiting for him in the room. The spa was amazing and the food in the palm court was delicious.

Dear Deb W., What a pleasure it was to have you with us, and we are absolutely thrilled to hear that you had an amazing experience to celebrate your husband's birthday. Thank you for taking the time to share your hotel post-stay survey. Our team is dedicated to providing exceptional experiences, and it is always rewarding to know when we have succeeded. Thank you once again for choosing the Municipal Hotel, Liverpool. Until we have the pleasure of welcoming you back, we wish you all the best and many more amazing moments. Best regards, Kinga Walsh

Awful

Customer review rating 1.0/5

Anonymous Couples - Confirmed reviews ALL

Room given away, lied to by managers. Wedding morning ruined, after being booked for 12months.

amazing location close to everything.

Customer review rating 5.0/5

Natalie W. Families - Confirmed reviews ALL

1st experience at this hotel & 100% we will be back. We’ve already recommended the hotel to friends & family. Excited to return 😁

Dear Natalie W., What a pleasure it was to have you with us, and we are absolutely thrilled to hear that you had an amazing experience! Thank you for taking the time to share your hotel post-stay survey. Our team is dedicated to providing exceptional experiences, and it is always rewarding to know when we have succeeded. Thank you once again for choosing the Municipal Hotel, Liverpool. Until we have the pleasure of welcoming you back, we wish you all the best and many more amazing moments. Best regards, Kinga Walsh

Great long weekend

Customer review rating 4.5/5

Dianne K. Friends - Confirmed reviews ALL

The hotel was very comfortable with a very good breakfast selection. I liked the mixture of self-service and table service at breakfast. The spa was very pleasant after a day of walking and sight seeing. The bar area is pleasant with live piano playing one afternoon. We were well looked after and enjoyed our stay. I would recommend this hotel. Good location.

Dear Dianne K., What a pleasure it was to have you with us, and we are absolutely thrilled to hear that you had an amazing experience! Thank you for taking the time to share your hotel post-stay survey. Our team is dedicated to providing exceptional experiences, and it is always rewarding to know when we have succeeded. Thank you once again for choosing the Municipal Hotel, Liverpool. Until we have the pleasure of welcoming you back, we wish you all the best and many more amazing moments. Best regards, Kinga Walsh

Other web-users rate our hotel

  • 989 reviews 9.5/10 Location
  • 1,854 reviews 7.1/10 Room
  • 2,156 reviews 7.9/10 Service
  • 6 reviews 0/10 WiFi
  • 1,139 reviews 8.7/10 Amenities
  • 852 reviews 6.2/10 Comfort
  • 801 reviews 9.3/10 Vibe
  • 728 reviews 8/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.