The Municipal Hotel & Spa Liverpool - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.3/5 1,709 reviews

The Municipal Hotel & Spa Liverpool - MGallery Collection - Image 1
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Description

Hotel extras

  • Luxurious central location in Liverpool close to everything you will love about Liverpool

  • 179 modern and luxurious bedrooms with special touches for a memorable experience

  • Our British brasserie offers delicious dishes from around the globe in a stunning decor

  • Pampering alert: Thermae spa, city view pool, sauna, nail bar, luxurious treatments, etc.

  • 6 unique boardrooms for meetings and events to remember

Our accommodation(s)

Hotel location

The Municipal Hotel & Spa Liverpool - MGallery Collection

Municipal Building, Dale Street
L2 2DH LIVERPOOL
United Kingdom

GPS:53.4085, -2.9862

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,709 reviews

Beautiful hotel

Customer review rating 4.5/5

Anna Families - Confirmed reviews ALL

Birthday party nearby

Amazing and comfortable stay

Customer review rating 5.0/5

Jazmine Couples - Confirmed reviews ALL

We loved the experience with the municipal and can’t wait for the chance to come back. The exterior and interior was grand and beautifully presented. And the room was comfortable and felt luxury.

Dear Jazmine, What a pleasure it was to have you with us, and we are absolutely thrilled to hear that you had an amazing experience. Thank you for taking the time to share your hotel post-stay survey. Our team is dedicated to providing exceptional experiences, and it is always rewarding to know when we have succeeded. Thank you once again for choosing the Municipal Hotel, Liverpool. Until we have the pleasure of welcoming you back, we wish you all the best and many more amazing moments. Best regards, Kinga Walsh

Outstanding!!

Customer review rating 5.0/5

A P. Families - Confirmed reviews ALL

Brilliant location, family friendly, Service from the reception team to the concierge outstanding, breakfast delicious with plenty of fresh food. Service from the morning team outstanding, rooms outstanding. We loved every minute

Dear A P., What a pleasure it was to have you with us, and we are absolutely thrilled to hear that you had an amazing experience. Thank you for taking the time to share your hotel post-stay survey. Our team is dedicated to providing exceptional experiences, and it is always rewarding to know when we have succeeded. Thank you once again for choosing the Municipal Hotel, Liverpool. Until we have the pleasure of welcoming you back, we wish you all the best and many more amazing moments. Best regards, Kinga Walsh

Nice hotel but rooms were only ok

Customer review rating 3.5/5

Misshm Couples - Confirmed reviews ALL

We had a lovely 2 night stay. The christmas decor and the main bar was beautiful . However for a "5 star" and yhe amount we paid the for the room, it just wasn't worth it. It was nice but definitely not 5*. The decor and bathroom was nice but it was so tiny that I wished I just booked the premiere in across the road as it would have been cheaper and just more space.

Dear Henal M., Thank you for taking the time to tell us about your experience at the The Municipal Hotel & Spa Liverpool - MGallery Collection. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kinga Walsh

Beautiful Hotel

Customer review rating 5.0/5

Charlotte P. Families - Confirmed reviews ALL

From start to finish we were absolutely made up with our stay. The Hotel is beautiful, the staff we're attentive and helpful and the breakfast was amazing. This is now our go to hotel whenever we come to Liverpool

Dear Charlotte P., What a pleasure it was to have you with us, and we are absolutely thrilled to hear that you had an amazing experience. Thank you for taking the time to share your hotel post-stay survey. Our team is dedicated to providing exceptional experiences, and it is always rewarding to know when we have succeeded. Thank you once again for choosing the Municipal Hotel, Liverpool. Until we have the pleasure of welcoming you back, we wish you all the best and many more amazing moments. Best regards, Kinga Walsh

Other web-users rate our hotel

  • 1,074 reviews 9.6/10 Location
  • 2,033 reviews 7.2/10 Room
  • 2,380 reviews 7.9/10 Service
  • 9 reviews 5/10 WiFi
  • 1,250 reviews 8.6/10 Amenities
  • 944 reviews 6.3/10 Comfort
  • 884 reviews 9.4/10 Vibe
  • 797 reviews 8/10 Bar

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