The Municipal Hotel & Spa Liverpool - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.3/5 1,609 reviews

The Municipal Hotel & Spa Liverpool - MGallery Collection - Image 1
The Municipal Hotel & Spa Liverpool - MGallery Collection - Image 2
The Municipal Hotel & Spa Liverpool - MGallery Collection - Image 3
The Municipal Hotel & Spa Liverpool - MGallery Collection - Image 4

Description

Hotel extras

  • Luxurious central location in Liverpool close to everything you will love about Liverpool

  • 179 modern and luxurious bedrooms with special touches for a memorable experience

  • Our British brasserie offers delicious dishes from around the globe in a stunning decor

  • Pampering alert: Thermae spa, city view pool, sauna, nail bar, luxurious treatments, etc.

  • 6 unique boardrooms for meetings and events to remember

Our accommodation(s)

Hotel location

The Municipal Hotel & Spa Liverpool - MGallery Collection

Municipal Building, Dale Street
L2 2DH LIVERPOOL
United Kingdom

GPS:53.4085, -2.9862

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,609 reviews

Beautiful interiors

Customer review rating 4.5/5

C L. C. Families - Confirmed reviews ALL

What a stunning hotel. Great location for the shops and restaurants. Lovely room and very comfy bed and pillows.

Dear Claire C., What a pleasure it was to have you with us, and we are absolutely thrilled to hear that you had an amazing experience. Thank you for taking the time to share your hotel post-stay survey. Our team is dedicated to providing exceptional experiences, and it is always rewarding to know when we have succeeded. Thank you once again for choosing the Municipal Hotel, Liverpool. Until we have the pleasure of welcoming you back, we wish you all the best and many more amazing moments. Best regards, Kinga Walsh

Well located

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Great hotel

Dear lee s., What a pleasure it was to have you with us, and we are absolutely thrilled to hear that you had an amazing experience. Thank you for taking the time to share your hotel post-stay survey. Our team is dedicated to providing exceptional experiences, and it is always rewarding to know when we have succeeded. Thank you once again for choosing the Municipal Hotel, Liverpool. Until we have the pleasure of welcoming you back, we wish you all the best and many more amazing moments. Best regards, Kinga Walsh

Stunning hotel

Customer review rating 5.0/5

Clare K. Couples - Confirmed reviews ALL

Most beautiful hotel I have ever stayed at. Everything was so clean and tidy. Wonderful staff. Have recommended to lots of people already. Sound proof rooms. Thank you

Dear Clare K., What a pleasure it was to have you with us, and we are absolutely thrilled to hear that you had an amazing experience. Thank you for taking the time to share your hotel post-stay survey. Our team is dedicated to providing exceptional experiences, and it is always rewarding to know when we have succeeded. Thank you once again for choosing the Municipal Hotel, Liverpool. Until we have the pleasure of welcoming you back, we wish you all the best and many more amazing moments. Best regards, Kinga Walsh

Misleading information and dreadful customer service

Customer review rating 0.5/5

Ben Business - Confirmed reviews ALL

Shocking customer service and misleading information, even after proving this misinformation on the website was told i had to pay anyway. Poor show charging hotel guests to pay for use of pool. I will be staying in Manchester and catch to train to Liverpool for business and use the Radisson Edwardian where they don't charge for use of pool and the customer service is excellent.

Beautiful hotel and front of house staff

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

The overall stay was lovely however service at breakfast was poor. Waited 10 minutes to be shown to a table when there was tables vacant. Plus had to ask twice for the coffee that had been ordered which came when we had finished eating.

Dear Sharon C., We very much appreciate your comments regarding your stay at the The Municipal Hotel and Spa Liverpool - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kinga Walsh

Other web-users rate our hotel

  • 1,033 reviews 9.5/10 Location
  • 1,956 reviews 7.1/10 Room
  • 2,294 reviews 7.9/10 Service
  • 9 reviews 5/10 WiFi
  • 1,206 reviews 8.5/10 Amenities
  • 902 reviews 6.2/10 Comfort
  • 843 reviews 9.3/10 Vibe
  • 765 reviews 8/10 Bar

Powered by Trustyou

Our other establishments nearby

All our hotels in Liverpool