Dear Victoria, Thank you for taking the time to leave us your feedback. We appreciated your comments regarding the comfort of our hotel especially! We are committed to improving our service and will address your concerns about the reception staff to ensure a warmer welcome for you (on your next stay!) and our guests. We hope to welcome you back soon. Best Regards, The TRIBE Team

Dear Jennayne, Thank you for sharing your feedback regarding your recent stay with us. We are delighted to hear that you found our hotel modern, clean, and accommodating, particularly appreciating the spacious room and walk-in shower! It is also encouraging to know that our staff made a positive impression during your check-in process and they will be pretty chuffed to read your feedback. We sincerely apologise for the breakfast experience you encountered. Sunday mornings tend to be a little busier than usual due to guests staying over the weekend being more leisurely with waking up later sadly. This can occasionally create an influx of guests arriving for breakfast at the same time. We are sorry that you were impacted by this, this time around & your observations regarding the seating arrangements and item replenishment will be taken into consideration. We appreciate your recommendation and hope to welcome you back in the future. Best Regards, The TRIBE Team

Dear Stephen, Thank you for your feedback. We are glad to hear/read that you had a nice stay with us! We're sorry that you missed having a drawer in your room but hope that this won't deter you from staying with us again. Your feedback is valuable to us so we're grateful that you've shared your thoughts with us! If you also have any ideas how we could improve our sustainability efforts too we'd be very happy to hear about them. Best Regards, The TRIBE Team

Dear N., Thank you for your positive feedback. We are delighted to hear that you enjoyed a comfortable stay and found our location convenient for visiting the O2 - You know where to stay next time there's an event there! Your commendation regarding the seamless process is greatly appreciated and we hope to welcome you back soon. Best Regards, The TRIBE Team

Dear Michelle, Thank you for your kind words regarding your stay at TRIBE London Canary Wharf. We are delighted to hear that you enjoyed our modern facilities and found our location convenient for your visit to the O2. We look forward to welcoming you back soon! Best Regards, The TRIBE Team

Hi. Thank you for taking the time to share your feedback following your stay with us. We are delighted to hear that you enjoyed our location, views, service, and attention to detail, and that your room upgrade made your stay even more enjoyable. It is also wonderful to know that our proximity to local restaurants and the O2 worked so well for your plans. Thank you again for your kind words and support, and we look forward to welcoming you back to TRIBE London Canary Wharf on your next visit. Best regards, The TRIBE Team

Hi David, Thanks so much for your lovely comments about our location and team. It's great to hear you had a great stay overall. I appreciate your feedback regarding the bar closing time and breakfast preparations. We strive to ensure all our guests have a seamless experience, and your insights will help us improve. We’re glad you enjoyed the comfort and cleanliness of your room, along with the shower. Thanks again for sharing, and we hope to welcome you back soon. Best wishes, The TRIBE Team

Hi, Thank you for taking the time to share your review following your stay with us. We are delighted to hear that our hotel provided the ideal base for your weekend trip to the O2, and that you enjoyed our clean modern design, comfortable bed, amenities, and breakfast. Providing a seamless and restful stay is always our goal. We also appreciate your constructive feedback regarding the waitlist process during peak breakfast times. Managing guest flow efficiently during busy periods is very important to us, and your observations have been passed directly to our food and beverage management team to help refine our queueing system. Thank you again for your recommendation and kind support, and we look forward to welcoming you back to TRIBE London Canary Wharf on your next visit. Best regards, The TRIBE Team

Hi, Thank you for taking the time to share your feedback following your stay with us. We are delighted to hear that you experienced a smooth and easy check-in and check-out process, and that you found your room comfortable. We are also pleased to know that our pricing offered great value compared to other options in the O2 area. Thank you again for your review, and we look forward to welcoming you back to TRIBE London Canary Wharf on your next visit. Best regards, The TRIBE Team

Hi, Thank you for taking the time to share your review following your stay with us. We are delighted to hear that you enjoyed our trendy atmosphere and found our facilities convenient for your stay. It is also wonderful to know that our location worked so well for your visits to the O2 arena, local restaurants, and Canary Wharf shopping. Thank you again for your kind feedback, and we look forward to welcoming you back to TRIBE London Canary Wharf on your next visit. Best regards, The TRIBE Team

Dear Lis, Thank you for your wonderful feedback regarding your recent stay. We are delighted to hear that you enjoyed our prime location, the friendly service, and the comfort of your upgraded room. Your kind words are greatly appreciated and we hope to welcome you back real soon! Best Regards, The TRIBE Team

Dear Paula, Thank you for your positive feedback regarding your recent stay! We are delighted to hear that you found our location convenient and our staff accommodating. Whilst we don't shy away from the fact that our rooms are compact, if you're ever back in town and need a little extra space, we would always recommend treating yourself to one of our TRIBE Extra rooms next time. Your satisfaction is important to us, and we look forward to welcoming you again for your next visit! Best Regards, The TRIBE Team

Dear Anthony, Thank you for taking the time out of your day to share your feedback with us. When we are fully booked, we have to use every available room - Including Accessible Room(s) which I can see that you was allocated to this time around. These rooms are accessible to all guests, not just people with mobility issues and are usually favoured because you get more space & a better view of Canary Wharf, however, we regret that your experience did not meet your expectations. We upgraded your room from the initial room category you booked (TRIBE Essential Atrium) and we want our guests to be comfortable during their stay so it's a shame that we wasn't made aware of your disappointment when you was here. We could have looked at other options like downgrading you back to your originally booked room type to ensure your comfortability as I see that you checked in relatively early on the day of your arrival. Your comments about your breakfast experience and food quality will also be forwarded to the restaurant management team, so thank you for sharing that. I'm sorry that you felt cramped with your fellow guests during breakfast and felt that there was a lack of choice so your feedback will be instrumental for any changes the restaurant team will be looking to do in the future! Your comments are valuable, and we will take them into consideration as we strive to enhance our services. Best Regards, The TRIBE Team

Hi Giacomo, Thanks for sharing your thoughts with us. I’m glad to hear you enjoyed our location and the quality of our furniture. However, I’m truly sorry to learn that our service didn't meet your expectations. We aim to create a warm and welcoming atmosphere, and I appreciate your feedback on this. Regarding the room size and TV features, we’re always looking to enhance our guests' experience, and your comments will certainly be taken into account for future improvements. Thanks again for your insights, and we hope to welcome you back for a more enjoyable stay. Best wishes, The TRIBE Team

Hello Weili, Thank you for your feedback. I'm sorry to hear that you experienced issues with the Wi-Fi during your stay. Our team did their best to assist at the time and, to improve the connection, arranged a move to another room where the Wi-Fi signal was stronger. While I'm pleased we were able to offer an alternative, I regret that the overall experience did not meet your expectations. We appreciate your comments and hope to have the opportunity to provide you with a smoother stay in the future. Best regards, The TRIBE Team

Hi Shaliza, Thanks so much for your kind words. We’re thrilled to hear you enjoyed the clean room, beautiful view, and overall lovely stay. We hope to welcome you back soon for another great experience! The TRIBE Team

Hi Julie, Thank you for your kind words regarding your recent stay with us at TRIBE London Canary Wharf. We are delighted to hear that our team contributed to making your extended visit comfortable and relaxing, especially during the challenging weather conditions. Your continued patronage is greatly appreciated, and we look forward to welcoming you back for another enjoyable stay in the future. Best regards, TRIBE London Canary Wharf

Hi Vikas b., Thank you for your kind words regarding your recent stay at TRIBE London Canary Wharf. We are delighted to hear that you consider our hotel your second home and that our team, including Chris, Esther, Tina, and Pritam, has consistently provided you with outstanding service. It is also wonderful to know that you enjoyed our breakfast offerings and the quality of our coffee. We appreciate your feedback, and we will take this into consideration for future improvements. Your satisfaction is important to us, and we look forward to welcoming you back soon. Best regards, TRIBE London Canary Wharf

Hi Gemma P., Thank you for your kind words regarding our hotel's design and amenities. We sincerely apologize for the unpleasant odour you experienced during your stay. Your feedback is invaluable as we strive to provide a comfortable environment for all our guests. Goodbye, and best wishes, TRIBE London Canary Wharf