Novotel Glasgow Centre 4 stars

Customer review rating (ALL Rating) 4.3/5 921 reviews

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Description

Hotel extras

  • Friendly full service property

  • Central location, with plenty of nearby transport links

  • Nearby landmarks include Glasgow Cathedral , George Square, Sauchiehall St , West End, SEC

  • Gourmet Bar Lounge offering tasty meals and drinks while watching sport on our Giant Screen

  • Glasgow International Airport is 10 km from the hotel

Our accommodation(s)

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Hotel location

Novotel Glasgow Centre

181 Pitt Street
G2 4DT GLASGOW
United Kingdom

GPS:55.864361, -4.265344

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

NOVOTEL RESTAURANT

A range of classics, favourites and our signature Novotel burgers. 1-ATE-1 Chefs specials changed monthly highlighting local and our seasonal favourites

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  921 reviews

Customer review rating 5.0/5

Daniela D. Couples - Confirmed reviews ALL

Lovely staff and very clean hotel and room. Me and my partner only stayed for the 1 night and the experience was lovely. Breakfast was really good compared to some other novotels we have been to. Our room was on the sixth floor on the far end and we absolutely loved that.

Dear Ms D., Thank you for your kind feedback regarding your recent stay at Novotel Glasgow Centre. We are delighted to hear that you enjoyed the cleanliness of our hotel and the quality of our breakfast. It is wonderful to know that our staff contributed positively to your experience. We appreciate your compliments and hope to welcome you and your partner back for another lovely stay in the future. Best regards, Janice Novotel Glasgow Centre

Customer review rating 5.0/5

Claudia K. Couples - Confirmed reviews ALL

Beautiful hotel. Friendly staff that would go above for there guests. Graeme was a pleasure lovely friendly guy always made us feel welcome. Will return to this hotel soon.

Dear Claudia K., Thank you for your wonderful feedback. We are delighted to hear you enjoyed the cleanliness, atmosphere, and hospitality of our staff, particularly Graeme. Your kind words motivate us to continue providing exceptional service. We look forward to welcoming you back in the near future. Best regards, Adele Novotel Glasgow Centre

Customer review rating 3.5/5

Elaine U. Friends - Confirmed reviews ALL

Really friendly staff, breakfast was excellent, but separate toilet and bathroom could do with a bit of cheering up, quite dismal and when in the shower over the bath the water gathered making it quite slippy, the washbasin was very big wirh tap so far away having a wash was backtracking. The back of any plugs beside the beds was very odd.

Thank you for taking the time to share your feedback. We’re delighted to hear that you found our staff friendly and that you enjoyed the breakfast. We also really appreciate your feedback regarding the bathroom and room layout. We’re sorry to hear that certain aspects, including the décor, shower drainage, and basin design, did not meet expectations. Your observations are helpful, and we will be sharing them with our relevant teams to review and consider improvements. Guest comfort and safety are very important to us, and feedback like yours helps us identify where we can do better. Thank you again for your valuable comments. We hope to have the opportunity to welcome you back in the future and provide an even better experience. Kind Regards, Novotel Glasgow Centre

Customer review rating 2.5/5

Michelle J. Families - Confirmed reviews ALL

Me and my partner booked for a night away. I saw a lot of just eat and deliveroo bikes outside the hotel. I asked the hotel staff wow is this hotel open to the public? As there is quite Afew of these bikes outside. The man on reception said no they are student bikes. I wasn’t convinced. There was a man that came into the lift with a massive bump on his head he didn’t look right. We checked online and found out the home office uses this hotel. We past another heading to the Suna and steam room. Both the booking agent and hotel didn’t inform us that Asylum seekers get temporary accommodation at this hotel. It would have been useful as we can have the choice to stay there or not. I wouldn’t recommend young ladies or vulnerable people to stay at this hotel.

Dear Ms J., Thank you for sharing your feedback regarding your recent stay at Novotel Glasgow Centre. I am sorry to hear that your experience did not meet your expectations. Your concerns about the hotel environment and the presence of individuals you found unsettling are noted. We strive to create a safe and comfortable atmosphere for all our guests, and it is regrettable that you felt otherwise during your visit. As we have three exceptionally large student accommodations next door it is common to see lots of bikes being stored around the streets as Glasgow encourages active travel. There are an additional three student accommodation blocks being built on the adjacent street that will open up for next term. Regarding your inquiry about the hotel’s operations, we can confirm that we are committed to maintaining a welcoming environment for all our guests. While we do not typically discuss our operational partnerships, we can assure you that there is no Home Office arrangement at this property. We will take your comments into consideration as we continually seek to improve our guest experience. Thank you once again for your insights. We value your feedback and wish you safe travels in the future. Best regards, Janice Novotel Glasgow Centre

Customer review rating 4.5/5

Mervyn P. Business - Confirmed reviews ALL

The hotel was clean and tidy and the service was great.

Dear Mr P., Thank you for your kind feedback. We are thrilled to hear that you felt welcomed and appreciated our clean facilities and attentive service. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Janice Novotel Glasgow Centre

Other web-users rate our hotel

  • 743 reviews 8.5/10 Location
  • 1,151 reviews 6.6/10 Room
  • 1,002 reviews 8.7/10 Service
  • 27 reviews 4.1/10 WiFi
  • 463 reviews 6.4/10 Cleanliness
  • 415 reviews 7.5/10 Breakfast
  • 380 reviews 4/10 Amenities
  • 232 reviews 5.9/10 Vibe

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