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Novotel Glasgow Centre Hotel 4 stars

Customer review rating 4.3/5 10,064 reviews

ALLSAFE approved hotel

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Room 1

Number of guests
Children's age

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Novotel Glasgow Centre
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+ 10 Services

Hotel extras

  • An ALLSAFE awarded hotel

  • Central location, with plenty of nearby transport links

  • Nearby landmarks include Glasgow Cathedral , George Square, Sauchiehall St , West End

  • Gourmet Bar Lounge offering tasty meals and drinks while watching sport on our Giant Screen

  • Glasgow International Airport is 10 km from the hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Automatic air control
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Electric car recharging units
  • Room for hearing impaired guests
Catering
  • Breakfast Paying
  • 1 Bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Hammam
  • Outdoor tennis court (nearby) Paying
  • Bicycles rental (nearby) Paying
Business services
  • 8 Meeting room(s)
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel Glasgow Centre

181 Pitt Street
G2 4DT glasgow
united kingdom

Tel: +441416199001

Fax: (+44)141/2045438

Check-in from 14h00

Check out up to 12h00

  • GLASGOW :  BUCHANAN STREET

  • By plane

    GLASGOW INTERNATIONAL At 9km / 6 miles

  • By plane

    GLASGOW INTL At 9.99km / 6.21 miles

  • By plane

    GLASGOW PRESTWICK At 32.18km / 20 miles

  • By car

    M8 At 1km / 0.62 miles

  • By train

    GLASGOW CENTRAL At 1.61km / 1 miles

  • By train

    GLASGOW QUEEN STREET At 1.61km / 1 miles

  • By train

    LONDRES WATERLOO At 804.6km / 500 miles

GPS :55.864361, -4.265344

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard room double bed + convertible sofa

Accessible room
  • Max. number of persons: 4
  • Area: From 27 / 291 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products

Standard Twin Room

Accessible room
  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products

Superior Room with Queen bed + convertible Sofa

Accessible room
  • Max. number of persons: 4
  • Area: From 27 / 291 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products

Executive Room 1 Queen bed + convertible Sofa

  • Max. number of persons: 4
  • Area: From 27 / 291 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

Gourmet Bar & Lounge

Absorb the lively atmosphere in our Gourmet Bar and Lounge. We offer the perfect place to enjoy an evening's entertainment on the big screen or relax and unwind. Our Gourmet menu has a huge variety of casual food and drink options including local specials

Menu (PDF)

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 49

  • Maximum capacity: 45 people

  • Maximum banquet capacity: 40 people

Find out more

Our guest reviews for
Novotel Glasgow Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

10,064 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,010 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

very nice stay

Customer review rating 4.5/5

F S. Couples - 10/06/2021 Confirmed reviews ALL

very good staff very nice and helpfull

Dear Mr s., We very much appreciate your comments regarding your stay at the Novotel Glasgow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anthony Aitchison Sales Manager

Excellent visit.

Customer review rating 5.0/5

Sofie Business - 10/06/2021 Confirmed reviews ALL

Plug socket right by bed, pleasent initial welcome and every subsequent arrival was met with a smile. Breakfast omelletes and options were excellent. Staff of all areas thorough and friendly, always offering a helpful hand and personal touch. Cannot fault.

Dear Mrs H., We very much appreciate your comments regarding your stay at the Novotel Glasgow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anthony Aitchison Sales Manager

I had a very good stay as staff were very helpful, polite and friendly.

Customer review rating 5.0/5

Anna Solo - 09/06/2021 Confirmed reviews ALL

I stayed at this hotel for self-isolation purposes. It was a good choice as the staff were very kind and understanding about the time I was going through. They were very friendly and helpful during my stay as well bringing all food to the room as was required for self-isolation. Even when my toothbrush broke and I couldn't leave my room, someone brought me a new one. They were very careful following Covid rules about social distancing and cleanliness. They made my stay much more positive and comfortable. Thank you.

Dear Anna L., We very much appreciate your comments regarding your stay at the Novotel Glasgow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Anthony Aitchison Sales Manager

Well located and very good customer services. Staff was very help and pleasant

Customer review rating 5.0/5

U. M. Families - 09/06/2021 Confirmed reviews ALL

We really enjoyed our stayed there.

Dear ushna U., We very much appreciate your comments regarding your stay at the Novotel Glasgow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anthony Aitchison Sales Manager

very noisy

Customer review rating 1.0/5

Anonymous Couples - 09/06/2021 Confirmed reviews ALL

The room was extremely hot so I struggled to sleep and therefore the window had to be kept open overnight. As I was placed in a room facing a construction site I was awoken at 6am when the work started so I was very tired working the next day.

Dear Kellie L., Thank you for taking the time to tell us about your experience at the Novotel Glasgow Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem with bedroom temperature and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Should you wish to discuss your experience further, please do not hesitate to email me at H3… Sincerely, Anthony Aitchison Sales Manager
Customer review rating 4.0/5

Gwen R. Couples - 08/06/2021 Confirmed reviews ALL

Was good but toilet didn't flush very well

Dear Mrs R., Thank you very much for taking the time to complete our satisfaction survey. We are pleased that you choose the Novotel Glasgow for your stay and we are glad that your shared your opinion with us. We would be pleased to welcome you back to our property and make sure you will have a great stay with us for any of your future stays in the area. Sincerely, Anthony Aitchison Sales Manager

Well located

Customer review rating 5.0/5

David M. Business - 08/06/2021 Confirmed reviews ALL

Always pleasant

Dear Mr M., We very much appreciate your comments regarding your stay at the Novotel Glasgow. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please feel free to also leave a comment on TripAdvisor. I know our Team will appreciate this. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest regards, Anthony Aitchison Sales Manager

Our stay was welcoming, comfortable and very special.

Customer review rating 5.0/5

Kayleigh C. Couples - 08/06/2021 Confirmed reviews ALL

The staff could not do enough for us, David was amazing and we received a lovely cake platter for my partner's surprise birthday. I am so happy with the standard of the room and the bath was lovely. The coffee machine made delicious coffee and the bed was of top comfort. Thank you so much. We will definitely be staying with yourselves again!

Dear Mrs C., We very much appreciate your comments regarding your stay at the Novotel Glasgow & your kind words for David. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please feel free to also leave a comment on TripAdvisor. I know our Team will appreciate this. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest regards, Anthony Aitchison Sales Manger

Nothing worked- not happy

Customer review rating 1.0/5

Claire M. Solo - 08/06/2021 Confirmed reviews ALL

Hi there I’m a nurse and I booked in to have a much needed relaxing evening. I was just looking to have a nice bath and watch tv. The bath plug did not work. There was a dash in it so the water just slowly disappeared . The tv also didn’t work. It just kept showing a grey screen after I went beyond the basic channels. I asked for assistance (at least to get a bath as I only have a shower so this was meant to be a treat) but no one came. Very disappointing. I’ve stayed here before and it was great, but now I’ll have to think twice as I hardly have any time off and this was a waste of money/time. Staff were lovely however.

Dear Claire, Thank you for taking the time to tell us about your experience at the Novotel Glasgow Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on 01… if you wish to discuss this matter in further details. Sincerely, Anthony Aitchison Sales Manager

Great stay

Customer review rating 5.0/5

Andrew S. Families - 07/06/2021 Confirmed reviews ALL

One of the best we have had in any hotel we have stayed at great room great staff that could not do enough to make your stay a great one

Dear Andrew S., We very much appreciate your comments regarding your stay at the Novotel Glasgow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anthony Aitchison Sales Manager

Amazing

Customer review rating 5.0/5

Rosco Couples - 06/06/2021 Confirmed reviews ALL

Staff were brillant comfy bed and the two security guys were very nice to talk too first time away with my partner for a long time would defo come back

Dear Rosco G., We very much appreciate your comments regarding your stay at the Novotel Glasgow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anthony Aitchison Sales Manager

Friendly warm hotel

Customer review rating 4.0/5

Iain C. Families - 06/06/2021 Confirmed reviews ALL

Hotel and staff was good. The gym was very poor.

Dear Mr C., We very much appreciate your comments regarding your stay at the Novotel Glasgow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anthony Aitchison Sales Manager

Very good service

Customer review rating 5.0/5

Vasi-hasan D. Families - 06/06/2021 Confirmed reviews ALL

Very helpful staff

Dear Vasihasan D., We very much appreciate your comments regarding your stay at the Novotel Glasgow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anthony Aitchison Sales Manager

Awful experience

Customer review rating 0.5/5

Jasdeep G. Families - 05/06/2021 Confirmed reviews ALL

It was a hot day in Glasgow and the rooms were boiling hot. The windows barely opened and there is no air conditioning in the hotel!!! This made for a very uncomfortable night even with portable fans provided by the staff. Worse still the sofa beds were very uncomfortable, and when i woke up to use the toilet in the middle of the night the sofa bed suddenly gave way and broke. Awful

Dear Jasdeep G., Thank you for taking the time to tell us about your experience at the Novotel Glasgow Centre. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. We have issued a refund for one room and this should be with you soon, if not already. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Novotel. Please do not hesitate to contact me during your next visit. Sincerely, Anthony Aitchison Sales Manager

Lovely staff

Customer review rating 5.0/5

D. T. Business - 05/06/2021 Confirmed reviews ALL

Friendly and professional

Dear Mr/Mrs D., We very much appreciate your comments regarding your stay at the Novotel Glasgow. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please feel free to also leave a comment on TripAdvisor. I know our Team will appreciate this. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest regards, Anthony Aitchison Sales Manager

Exceptional Staff, safety was paramount, well looked after,

Customer review rating 5.0/5

Bruce M. Business - 03/06/2021 Confirmed reviews ALL

The staff were excellent from them moment I arrived on site, covid precautions were followed to the letter, room was spotless and breakfast was served to the room in a timely manner. If all hotels were this good travel would be so much easier.

Dear Mr M., We very much appreciate your comments regarding your stay at the Novotel Glasgow. It is always a pleasure to receive positive and reassuring feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please feel free to also leave a comment on TripAdvisor. I know our Team will appreciate this. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest regards, Anthony Aitchison Sales Manager

good stay as usual

Customer review rating 5.0/5

Amer Business - 03/06/2021 Confirmed reviews ALL

nice place and stuff are friendly (:

Dear Mr A., We very much appreciate your comments regarding your stay at the Novotel Glasgow. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please feel free to also leave a comment on TripAdvisor. I know our Team will appreciate this. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest regards, Anthony Aitchison Sales Manager

Exceeded expectations

Customer review rating 4.5/5

Jared Couples - 02/06/2021 Confirmed reviews ALL

Good location, just outside the noisy city zone, yet only a short walk away from the hustle and bustle. Friendly and helpful staff. Very nice lobby and common areas. The room itself was dated and ever-so-slightly shabby, but at the price, nothing to really complain about. Being the cheapest place we stayed at, during our road trip (we stayed at luxury castles and then used "cheap chain hotels" in the cities), one would think it would have been the least enjoyable, but in fact, we were both pleasantly surprised by the decent overall experience. We were unlucky, in that there is construction nearby, which could be annoying for anyone that would want to be in their hotel room during business hours...but I don't think that many will be doing that. Where we were lucky, though, is that we arrived early enough to make use of the well priced, but limited, secure basement parking facilities. We definitely recommend Novotel Glasgow.

Dear Jared J., We very much appreciate your comments regarding your stay at the Novotel Glasgow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anthony Aitchison Sales Manager

Great deal, Great location and fantastic service

Customer review rating 4.5/5

Maria Couples - 01/06/2021 Confirmed reviews ALL

Had a fantastic stay, the gent on arrival was extremely helpful and friendly at checking us in. Fantastic service throughout our full stay. We managed to get a 5pm deal which was an absolute bargain. Even though Glasgow was in level 3, the room service was was so quick and very handy using watsapp to order to the room. We will be back if having another night in Glasgow.

Dear Maria J., We very much appreciate your comments regarding your stay at the Novotel Glasgow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anthony Aitchison Sales Manager

14 Day Quarantine Stay - Felt like home

TripAdvisor rating 5.0/5

ranjitrajan1989 29/10/2020 TripAdvisor review

We spent our 14 day quarantine at Novotel and it felt just like home. As we were not supposed to go out everything was delivered to our room. Even food delivery booked through app was delivered to our room. The room cleaning wont be done if you are under quarantine but everything you need like new towels or bedsheets etc would be provided on request. Only continental breakfast is delivered to your room and not hot breakfast but you will still be charged with £12. But they make this clear when you check-in so its on you to include breakfast. Overall the experience was great and would definitely visit again.

Thank you for your lovely feedback!

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