Novotel Glasgow Centre 4 stars

Customer review rating (ALL Rating) 4.2/5 901 reviews

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Novotel Glasgow Centre - Image 1
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181 Pitt Street, G2 4DT GLASGOW, United Kingdom

Description

Hotel extras

  • Friendly full service property

  • Central location, with plenty of nearby transport links

  • Nearby landmarks include Glasgow Cathedral , George Square, Sauchiehall St , West End, SEC

  • Gourmet Bar Lounge offering tasty meals and drinks while watching sport on our Giant Screen

  • Glasgow International Airport is 10 km from the hotel

Our accommodation(s)

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Hotel location

Novotel Glasgow Centre

181 Pitt Street
G2 4DT GLASGOW
United Kingdom

GPS:55.864361, -4.265344

Telephone
Fax +44 141 204 5438

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

NOVOTEL RESTAURANT

A range of classics, favourites and our signature Novotel burgers. 1-ATE-1 Chefs specials changed monthly highlighting local and our seasonal favourites

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  901 reviews

Customer review rating 2.5/5

Kim B. Business - Confirmed reviews ALL

Room was extremely dusty and outdated. TV did not work. Asked for this to be looked at or moved and neither happened. I am a member and I am extremely disappointed in this stay and wont be rushing back

Customer review rating 4.0/5

Teresa S. Families - Confirmed reviews ALL

A lovely hotel with great staff. Well located only short walk to city centre rooms were very clean. Be aware booked a standard accessible room which has an accessible bathroom but I use an electric wheelchair and found there was not enough room to turn the chair and would have had to be left blocking access to the bathroom. I think with some rearranging of the room layout this problem could be solved for future guests. Staff at the hotel were excellent and found a room that I could use (although it didn't have an accessible bathroom was able to work with it for the short time I was there) Overall a very good hotel for a weekend away.

Dear Teresa S., Thank you for sharing your feedback regarding your recent stay at Novotel Glasgow Centre. We appreciate your kind words about our location, cleanliness, and the dedication of our staff. It is always rewarding to know that our team positively impacted your experience. We sincerely apologize for the inconvenience you faced with the layout of the standard accessible room. Your observations regarding the space and accessibility are invaluable, and we will certainly take them into consideration for future improvements. It is our aim to provide the best possible experience for all of our guests, and your input helps us to achieve that. We are pleased to hear that our staff was able to assist you in finding a more suitable room during your stay. Thank you once again for your thoughtful comments, and we hope to welcome you back in the future for another enjoyable visit. Best regards, Adele Novotel Glasgow Centre

Customer review rating 2.0/5

Scott J. Business - Confirmed reviews ALL

Despite the modern looking signage on the front of the building and the relatively modern reception (with lovely staff), this Novotel is very old and worn down. The rooms need updating, the bathrooms are small and aged, so are the beds. There was a very off smell throughout the hotel. The buffet breakfast was half decent. The lifts also constantly broke and had issues.

Customer review rating 0.5/5

Manoj K. M. Families - Confirmed reviews ALL

Check in delayed Issues of payment which was not same as shown in app Room not having fridge and locker which even is there in even three star properties Breakfast quality poor even no fresh fruit juice

Customer review rating 3.0/5

Steve C. Couples - Confirmed reviews ALL

Room needs upgrading. For over £100 a night, I expect more. Broken toilet seat. Towel hanger off the wall. Chipped and scruffy furniture, stained carpets. For a "feature room" this was poor. TV is outdated. Better tea and coffee facilities would be nice. All in all, it was a bit rough - though the bed was decent.

Dear Steve C., Thank you for taking the time to share your feedback following your recent stay with us. I am truly sorry to read that the condition of your room did not meet your expectations. The issues you mentioned, including the broken toilet seat, damaged fixtures, and overall upkeep, are certainly not reflective of the standards we aim to provide—especially for one of our feature rooms. Please rest assured that your comments have been shared with our maintenance and housekeeping teams for immediate review and action. I also appreciate your comments regarding the tea and coffee facilities and the in-room television, as these are valuable insights while we continue to look at ways to improve our guest experience. While I am pleased to hear that you found the bed comfortable and most of our team polite and helpful, I am particularly concerned about your experience at reception. This is not the level of attentiveness we expect from our staff, and I sincerely apologise for the lack of acknowledgment you encountered. We are addressing this internally to ensure our team remains fully present and attentive to all guests at all times. Your feedback is extremely important to us, as it highlights areas where we need to improve. I do hope we will have the opportunity to welcome you back in the future and provide you with a much better experience. Best regards, Adele Novotel Glasgow Centre

Other web-users rate our hotel

  • 735 reviews 8.5/10 Location
  • 1,142 reviews 6.5/10 Room
  • 986 reviews 8.7/10 Service
  • 27 reviews 4.1/10 WiFi
  • 472 reviews 6.5/10 Cleanliness
  • 419 reviews 7.3/10 Breakfast
  • 383 reviews 3.9/10 Amenities
  • 232 reviews 5.5/10 Vibe

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