ibis budget Sheffield Arena 2 stars

Customer review rating 3.8/5 4,608 reviews

ALLSAFE approved hotel

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Room 1

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Children's age

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ibis budget Sheffield Arena
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+ 8 Services

Hotel extras

  • Pet-friendly hotel, with on-site facilities

  • Nearby attractions include bowling and ice rink

  • Continental breakfast, featuring juices, cereals and more

  • Less than ten minutes to Meadowhall Interchange tram stop

  • Meadowhall Shopping Centre is just one mile away

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • chargeable limited amount of outdoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Languages spoken at the hotel
Catering
  • BreakfastPaying
  • Snack & beverage machinePaying
Information message

Hotel location

ibis budget Sheffield Arena

298 Attercliffe Common
S9 2AG sheffield
united kingdom

Tel: +4401142434109

Fax: (+44)01142446575

Check-in from 14h00

Check out up to 12h00

  • By plane

    ROBIN HOOD At 43.45km / 27 miles

  • By train

    SHEFFIELD At 4.35km / 2.7 miles

GPS :53.4012845, -1.4220551

Our accommodation(s)

Standard room with a double bed and a single bed

  • Max. number of persons: 3

Classic room with 1 double bed

  • Max. number of persons: 2

Standard Room with 2 single beds

  • Max. number of persons: 2

Accessible Room with 1 double bedNon contractual photo

  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft

Accessible Room with 2 single bedsNon contractual photo

  • Max. number of persons: 2
Rooms

Our guest reviews for
ibis budget Sheffield Arena

100% genuine reviews from our guests

Find out more

ALL Rating 3.8/5

4,608 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,134 reviews

Well located with excellent parking facilities.

Customer review rating 2.0/5

Allan Couples - 15/04/2021 Confirmed reviews ALL

On arrival we were correctly greeted and directed to our room. The main bedroom was clean and well made up, as it has been on previous stays. However on entering the bathroom we noticed a horrible strong, overpowering smell from the drains. We reported this to the reception and within minutes of arriving were asked to leave the room while the odour was treated. This was done but we further witnessed the presence of black mould on the walls. We returned to the room and stayed overnight, but the bathroom temperature did not increase during our stay. After showers the following morning we noticed that the wet room floor stays wet and puddles, not a pleasant experience when using the toilet later! These observations were reported to the reception staff before we left on the 9th April. The packed breakfast was good and the staff response was excellent throughout our stay, but something must be done about curing the problems in room 4 before we could consider staying at IBIS Sheffield again!

Dear Mr C., I would like to thank you for spending a minute of your time to answer to this survey, whose results and comments are very valuable to us. First of all, allow me to apologise for the smell you encountered when you entered your room. Regarding your comment about the bathroom condition, we really appreciate your opinion. I’ve passed your comments to our maintenance manager because we thought it was a priority in order to offer our guests the best possible service. We will really take your comment into consideration for futures works, which may include an upgrading of our rooms. Thank you again, Mr C., for sharing your experience with us, and we hope your next visit will be more pleasant than the previous one. I will be looking forward to welcoming you again soon. Andreia Pinhal Team Leader Ibis Budget Sheffield Arena hotel

Perfect location

Customer review rating 3.0/5

Bwebb Families - 21/03/2021 Confirmed reviews ALL

I have to say the guy on reception was so nice and made sure we had what we needed, the single bed in the room hadn't been made even though we d booked a room with a double bed and a single bed and although the housekeeping staff weren't there he made the bed up himself, he's a credit to your company.

Dear BERENICE, Thank you for taking the time to tell us about your experience at the ibis budget Sheffield Arena. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Regarding the beds and house keeping: I am really sorry for that. I will share your comments with my team and i will make sure that will not be happen again in future. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kind Regards Marco Jadidi General Manager Ibis Budget Sheffield Arena

Well Located

Customer review rating 5.0/5

Opeoluwa O. Families - 21/03/2021 Confirmed reviews ALL

Very helpful staff!

Dear O. J., We very much appreciate your comments regarding your stay at the ibis budget Sheffield Arena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am glad that you found our staff very helful. Thank you again for sharing your experience, and we look forward to welcome you again in future to our hotel. Sincerely, Kind Regards Marco Jadidi General Manager Ibis Budget Sheffield Arena

Great stay

Customer review rating 5.0/5

Michael M. Business - 19/02/2021 Confirmed reviews ALL

Amazing stay Thankyou to Nanthan on the front desk he made my stay very comfortable and was a gentleman and went above and beyond to help me.

Dear Micheal, Wow, thank you very much for your fantastic review and comments especially about Nathan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and look forward to welcome you again in our hotel. Sincerely, Kind Regards Marco Jadidi General Manager Ibis Budget Sheffield Arena

Very plesent & helpful front desk staff

Customer review rating 3.0/5

Chris R. Business - 18/02/2021 Confirmed reviews ALL

On arrival the front desk member of staff (whom unfortunately I don't recall his name, unless by giving the time of my check in you can find out, Monday 15th February 5.30-6.30pm) was very pleasant & friendly. When I got to my room the first thing I noticed was there was no carpet which was possibly part of my biggest problem the fact that the room was freezing. I tried putting on the heater but after over an hour it made no difference. I then contacted the front desk asking for an extra heater. Again he was very helpful & apologetic offering me a fan heater & a free cup of coffee to try heat me up which I was thankful for. Getting back to the room I put on the heater to find I could only have it on for short periods of time because I felt it was over heating its self. Over all the room was clean but a little tired looking, in need of an update.

Dear Edward , Thank you for taking the time to tell us about your experience at the ibis budget Sheffield Arena. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Regarding the rooms being cold: I do apologize for the inconvenient. I will ask my staff to put the Heater on before the guests will arrive to the hotel. Regarding the decoration: I do appreciate your comments regarding this matter and I will take it to the board in our next team meetings. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kind Regards Marco Jadidi General Manager Ibis Budget Sheffield Arena

average stay

Customer review rating 2.5/5

Ikn Business - 16/02/2021 Confirmed reviews ALL

very basic and dull athmosphere

Dear IRAM, Thank you for taking the time to tell us about your experience at the ibis budget Sheffield Arena. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kind Regards Marco Jadidi General Manager Ibis Budget Sheffield Arena

Good stay

Customer review rating 5.0/5

Anonymous Solo - 02/02/2021 Confirmed reviews ALL

Quick check in.

Dear Javlon , Wow, Thank you very much for the fantastic review. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Marco Jadidi General Manager Ibis Budget Sheffield Arena

Very helpful receptionist

Customer review rating 4.5/5

Jock Business - 16/12/2020 Confirmed reviews ALL

Simply relaxing

Dear JIM, We very much appreciate your comments regarding your stay at the ibis budget Sheffield Arena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Marco Jadidi General Manager Ibis Budget Sheffield Arena
Customer review rating 0.5/5

David H. Business - 10/12/2020 Confirmed reviews ALL

I was not allowed to stay with because you introduced a rule that I was not informed of at time of booking. Your rule reception idiot Informed me that I needed a letter from the NHS to complete your requirements. I had just Driven 300 miles and at no time during the booking or on the conformation E mails back and forth informed that I need this letter. Despite being there on business - I was refused.

Dear DAVID, Thank you for taking the time to tell us about your experience at the ibis budget Sheffield Arena. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am sorry to see that you were not happy with our reception action. I hope you are appreciate that we are in a pandemic situation and we have to follow the government policy and legislation. We are in a Tier 3 and we are open just for the key workers. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kind Regards Marco Jadidi General Manager Ibis Budget Sheffield Arena

Good stay

Customer review rating 4.5/5

Misty Business - 25/11/2020 Confirmed reviews ALL

Arrived 1am left at 8am just slept saw no one except man on desk nothing to add lockdown so no brekkie

Dear SARAH, We very much appreciate your comments regarding your stay at the ibis budget Sheffield Arena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Marco Jadidi General Manager Ibis Budget Sheffield Arena

Staff were great. Location good.

Customer review rating 5.0/5

Chris F. C. Couples - 22/11/2020 Confirmed reviews ALL

Staff were great. Very caring and efficient. Hotel well organised.

Dear CHRISTINE , Wow, thank you very much for your fantastic review . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcome you again in our hotel in future. Sincerely, Kind Regards Marco Jadidi General Manager Ibis Budget Sheffield Arena
Customer review rating 5.0/5

Patrick O. Business - 21/11/2020 Confirmed reviews ALL

Always great

Dear PATRICK, Wow, thank you very much for your fantastic review. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and look forward to welcome you again in our hotel. Sincerely, Kind Regards Marco Jadidi General Manager Ibis Budget Sheffield Arena

Well located

Customer review rating 4.5/5

Paul K. Solo - 14/11/2020 Confirmed reviews ALL

smooth stay and straight forward safety guidelines

Dear PAUL , We very much appreciate your comments regarding your stay at the ibis budget Sheffield Arena. I am glad to see that you enjoyed your stay and found our hotel safe and secure. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Marco Jadidi General Manager Ibis Budget Sheffield Arena

Good stay

Customer review rating 5.0/5

Tracey Friends - 07/11/2020 Confirmed reviews ALL

Room was basic but clean & for the price cannot complain. Staff where helpful . Very well organised in such difficult circumstances. Would use this accommodation again

Dear Mrs B., We very much appreciate your comments regarding your stay at the ibis budget Sheffield Arena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Marco Jadidi General Manager Ibis Budget Sheffield Arena

Well located and good stay

Customer review rating 4.5/5

Ellie Couples - 07/11/2020 Confirmed reviews ALL

Amazing

Dear Ms C., We very much appreciate your comments regarding your stay at the ibis budget Sheffield Arena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Marco Jadidi General Manager Ibis Budget Sheffield Arena

well located and nice staff

Customer review rating 4.0/5

Roxana Families - 07/11/2020 Confirmed reviews ALL

we've stayed in the hotel during covid. Sheffield was put on tier 3 during our stay but the staff made sure we had everything we needed.

Dear Mrs B., We very much appreciate your comments regarding your stay at the ibis budget Sheffield Arena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Marco Jadidi General Manager Ibis Budget Sheffield Arena

Jack Whitehall

TripAdvisor rating 4.0/5

Jet63187021292 Family - 05/12/2019 TripAdvisor review

Perfect location to the arena few minutes drive from Meadowhall rooms are basic but bright and have all you need for a nights stay very reasonably priced perfect for visiting the arena few places to eat nearby

Good value for money. Friendly staff

TripAdvisor rating 5.0/5

Madeleine1944 Couples - 03/12/2019 TripAdvisor review

Fully recommend this hotel. We were attending an event at Sheffield Arena and it is only five minutes walk away. Clean and tidy and very friendly staff . The Manager, Marco, is very much involved in the day to day running therefore the place has a has a family feel. It is a budget hotel, so takes the sting out of paying a high price for the Arena event!

Dear Madeleine Wow! What can I say? Thank you for such a fantastic review! We love to hear that you have such a wonderful stay with us. I will share your fantastic scoring with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Marco Jadidi General Manager Ibis Budget Sheffield Arena hotel

Uncomfortable and takes budget to extreme

TripAdvisor rating 1.0/5

Excursion26218658114 Solo travel - 19/11/2019 TripAdvisor review

Not an enjoyable stay sadly - I was booked in for two nights but it only took an hour for me to realise I was going to need to book somewhere else for the second night, which I did. Very uncomfortable bed and pillows, and the hotel has contacted me since and told me their bedding is the same across the group, something which means it will be easy for me to take them off my list in the future. Lumpy pillows, thin mattresses with a topper, and a decent chance of banging your head on one of their double beds, which come with a single bunk on top if you are travelling as a family. Rooms was very simple (as you would expect for a budget chain of course) but felt cold despite the heating being on. Afraid I have little positive to say about the place, although they did eventually call me and tell me they were refunding the cancelled second night - something their receptionist had told me was not possible. Five pounds + for a breakfast which doesn't amount to much more than cereals, toast, tiny pastries and slices of ham and cheese isn't worth bothering with. Not for me...ever again! I'd rather use Premier Inn! (And there is one right across the road...)

Dear Excursion Thank you for taking the time to tell us about your experience at the ibis budget Sheffield Arena. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Regarding the beds and pillows: All our mattresses been changed recently to the sweet mattresses. Regarding the rooms designs: This is the standard for all Ibis budget hotels in UK.Thanks again for sharing your stay with us. Yours sincerely Marco Jadidi General Manager Ibis budget Sheffield

Ibis Budget Sheffield

TripAdvisor rating 5.0/5

clydej341 Family - 28/08/2019 TripAdvisor review

Stayed here for a week while being on vacation. The staff is very friendly and helpful. I had no issues with the place. You get what you pay for. I would recommend this hotel for anyone looking to save money while in Sheffield. You also have Valley Centertainment in walking distance for entertainment and food needs.

Dear Clydej Wow , Thank you very much for the fantastic comments about your stay in our hotel. I am glad that you enjoyed your stay. We look forward to welcome you again in our hotel. Yours sincerely Marco Jadidi General Manager Ibis budget Sheffield

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