Customer review rating 3.8/5 4,608 reviews
ALLSAFE approved hotel
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Pet-friendly hotel, with on-site facilities
Nearby attractions include bowling and ice rink
Continental breakfast, featuring juices, cereals and more
Less than ten minutes to Meadowhall Interchange tram stop
Meadowhall Shopping Centre is just one mile away
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Check-in from 14h00
Check out up to 12h00
100% genuine reviews from our guestsFind out more
Well located with excellent parking facilities.
Allan Couples - 15/04/2021 Confirmed reviews ALL
On arrival we were correctly greeted and directed to our room. The main bedroom was clean and well made up, as it has been on previous stays. However on entering the bathroom we noticed a horrible strong, overpowering smell from the drains. We reported this to the reception and within minutes of arriving were asked to leave the room while the odour was treated. This was done but we further witnessed the presence of black mould on the walls. We returned to the room and stayed overnight, but the bathroom temperature did not increase during our stay. After showers the following morning we noticed that the wet room floor stays wet and puddles, not a pleasant experience when using the toilet later! These observations were reported to the reception staff before we left on the 9th April. The packed breakfast was good and the staff response was excellent throughout our stay, but something must be done about curing the problems in room 4 before we could consider staying at IBIS Sheffield again!
Bwebb Families - 21/03/2021 Confirmed reviews ALL
I have to say the guy on reception was so nice and made sure we had what we needed, the single bed in the room hadn't been made even though we d booked a room with a double bed and a single bed and although the housekeeping staff weren't there he made the bed up himself, he's a credit to your company.
Opeoluwa O. Families - 21/03/2021 Confirmed reviews ALL
Very helpful staff!
Michael M. Business - 19/02/2021 Confirmed reviews ALL
Amazing stay Thankyou to Nanthan on the front desk he made my stay very comfortable and was a gentleman and went above and beyond to help me.
Very plesent & helpful front desk staff
Chris R. Business - 18/02/2021 Confirmed reviews ALL
On arrival the front desk member of staff (whom unfortunately I don't recall his name, unless by giving the time of my check in you can find out, Monday 15th February 5.30-6.30pm) was very pleasant & friendly. When I got to my room the first thing I noticed was there was no carpet which was possibly part of my biggest problem the fact that the room was freezing. I tried putting on the heater but after over an hour it made no difference. I then contacted the front desk asking for an extra heater. Again he was very helpful & apologetic offering me a fan heater & a free cup of coffee to try heat me up which I was thankful for. Getting back to the room I put on the heater to find I could only have it on for short periods of time because I felt it was over heating its self. Over all the room was clean but a little tired looking, in need of an update.
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